Business Development Manager - Network Security Location: Basingstoke Job Type: Full-Time | Predominantly Office-Based Salary: £40,000 - £60,000 Basic + Uncapped Commission Our client is an awardwinning technology and cyber security specialist, they re looking for an ambitious Business Development Manager to join its growing commercial team. This is an excellent opportunity for a driven sales professional with experience in IT, networking, managed services or cyber security sales who thrives in a target-driven environment and enjoys building long-term client relationships. The business supports a wide range of enterprise, public sector and mid-market organisations across sectors including financial services, retail, healthcare, logistics, education and government, helping customers improve security posture, reduce operational risk and modernise complex IT environments. Key Responsibilities: Generate new business opportunities across existing and new customer accounts Build strong relationships with customers, prospects and technology partners Promote networking, cyber security and managed service solutions Conduct proactive outbound business development activity, including cold calling Maintain high levels of daily sales activity and pipeline generation Manage leads, opportunities and forecasting through CRM systems Support marketing campaigns and follow up on inbound engagement activity Prepare quotations, proposals and customer-facing documentation Attend customer meetings where required Maintain accurate sales forecasting and reporting Achieve and exceed daily, weekly and monthly KPI targets Develop strong knowledge of the company's technology solutions and services Skills & Experience Required Minimum 2 years' experience within IT, MSP, networking or cyber security sales Previous experience in a proactive outbound or cold-calling sales environment Strong communication and relationship-building skills Highly motivated with a positive and professional attitude Comfortable working in a fast-paced, target-driven environment Excellent organisational and time management abilities Ability to work independently and use initiative Strong written communication and attention to detail Experience using CRM systems and Microsoft Office applications Genuine interest in technology, networking and cyber security Full UK driving licence and access to a vehicle What's on Offer Competitive basic salary with uncapped commission structure Clear progression opportunities into senior sales or account management roles Exposure to leading cyber security and networking technologies Supportive and collaborative sales environment Opportunity to work with enterprise and public sector clients Ongoing training and career development
05/06/2026
Full time
Business Development Manager - Network Security Location: Basingstoke Job Type: Full-Time | Predominantly Office-Based Salary: £40,000 - £60,000 Basic + Uncapped Commission Our client is an awardwinning technology and cyber security specialist, they re looking for an ambitious Business Development Manager to join its growing commercial team. This is an excellent opportunity for a driven sales professional with experience in IT, networking, managed services or cyber security sales who thrives in a target-driven environment and enjoys building long-term client relationships. The business supports a wide range of enterprise, public sector and mid-market organisations across sectors including financial services, retail, healthcare, logistics, education and government, helping customers improve security posture, reduce operational risk and modernise complex IT environments. Key Responsibilities: Generate new business opportunities across existing and new customer accounts Build strong relationships with customers, prospects and technology partners Promote networking, cyber security and managed service solutions Conduct proactive outbound business development activity, including cold calling Maintain high levels of daily sales activity and pipeline generation Manage leads, opportunities and forecasting through CRM systems Support marketing campaigns and follow up on inbound engagement activity Prepare quotations, proposals and customer-facing documentation Attend customer meetings where required Maintain accurate sales forecasting and reporting Achieve and exceed daily, weekly and monthly KPI targets Develop strong knowledge of the company's technology solutions and services Skills & Experience Required Minimum 2 years' experience within IT, MSP, networking or cyber security sales Previous experience in a proactive outbound or cold-calling sales environment Strong communication and relationship-building skills Highly motivated with a positive and professional attitude Comfortable working in a fast-paced, target-driven environment Excellent organisational and time management abilities Ability to work independently and use initiative Strong written communication and attention to detail Experience using CRM systems and Microsoft Office applications Genuine interest in technology, networking and cyber security Full UK driving licence and access to a vehicle What's on Offer Competitive basic salary with uncapped commission structure Clear progression opportunities into senior sales or account management roles Exposure to leading cyber security and networking technologies Supportive and collaborative sales environment Opportunity to work with enterprise and public sector clients Ongoing training and career development
Head of IT Service Management When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of IT Service Management You will report to the Director of Group IT and sit on the IT Leadership Group. You will Head up the IT Service Management function for Group IT. You will work closely with Architecture, Infrastructure & Operations, Delivery & Change, Procurement, NA and ATGE Europe teams, as well as managed service providers, software platform vendors, and the venue and business-unit IT customers you serve. You will partner closely with the Head of IT Delivery & Change on the IT Change Management process and the service-transition handoff into operational service. You will be an experienced Head of IT Service Delivery, Head of Service Management, or senior Service Delivery leader with a proven track record across hybrid IT operating models, multi-vendor SIAM, ITSM platform direction and managed service performance - within a mid- to large-enterprise environment. You will ensure the end-to-end service performance of Group IT in a hybrid-sourced operating model owning service standards, vendor accountability, ITSM and the customer-facing service experience across the UK, North America, Germany and Spain. You will have proven experience in leading multi-vendor service operations, designing and governing SLA XLA frameworks, and translating executive-level service expectations into measurable, customer-facing service standards. This is a senior leadership role responsible for the service-management spine of Group IT - translating the Executive's "run it like you own it" intent into a durable, accountable and customer-experience-led service organisation. You will operationalise the IT Service Management strategy, design and govern the SIAM model across ATG's MSPs, and lead the build of out-of-hours service capability across the Group. Experience of SIAM governance, multi-vendor MSP management and modern ITSM platform ownership is essential. You must be a self-starter, comfortable in a fast-paced and dynamic environment, and able to carry the Exec-facing service narrative - uptime, customer experience, and vendor accountability - as well as operate it day-to-day. You will be a confident communicator across executive, business, technical and external supplier audiences, mindful of different communication styles for different audiences. Specific experience in live entertainment, sports, hospitality or other venue-led industries, and a passion for the arts and creative industries, would be an advantage in your application. Key responsibilities/Deliverables Strategic Leadership: Develop and communicate a strategic vision for IT Service Management in a hybrid-sourced operating model, ensuring alignment with Group business objectives and the Exec's "run it like you own it" service ethos. Service Management & Vendor Governance: Own the Service Integration and Management (SIAM) operating model across ATG's managed service providers - governing Service Integration and Delivery, Service Operations and IT Asset Lifecycle Management, Service Management and Governance, and the technology platform that integrates them. Ensure services are designed, transitioned and operated to contractually committed performance, quality and end-to-end outcome standards (SLA, XLA and business-outcome metrics). Govern MSP performance against SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks across ServiceDesk, ITSM, Application Support, Cloud Infrastructure Operations, Network Operations Centre (NoC) and Security Operations Centre (SoC). Drive contractually committed business outcomes, change success rate, CMDB accuracy and cross-provider collaboration metrics; initiate corrective action and contractual remediation where required. Own the Group ITSM platform direction - a centralised SIAM dashboard with single-source-of-truth visibility across all providers (ticketing, service catalogue, CMDB, problem / change / release / configuration management) - integrated with supplier platforms, augmented by AI / GenAI and experience management tooling, and underpinned by ITIL 4 process maturity. Lead service reporting to the IT Leadership Group and business stakeholders - uptime, customer experience, vendor accountability and service-quality KPIs. Act as the Group escalation point for major service incidents and vendor performance failures; lead post-incident review, root-cause analysis and continuous improvement plans. Own service management for in-Venue technologies - Audio-Visual, Accessibility, ePOS and other front-of-house and back-of-house venue technology - and manage the Group IT relationship with Venue Operations Business Directors as the primary internal customer for venue-tech service performance. Out-of-Hours Service & Capability Build: Design and stand up Group out-of-hours service capability - making the sourcing decision (follow-the-sun in-house, MSP overflow, or hybrid) and owning ongoing governance, SLA and cost. Position ATG's IT service model as a deliberate shift from a primarily outsourced posture to a partial-insourced (hybrid) model. Lead the build and ongoing maturity of the internal ITSM capability - process, tooling, governance, performance management and continuous improvement - augmented by GenAI (MS CoPilot & Claude) and automation, so that Group IT increasingly owns the service-management spine end-to-end. Team, Application Support & Financial Management: Lead the Application Support function operationally (the Application Support Manager team), with matrixed delivery into Delivery & Change for change-driven work. Drive the AI-native, technically adept redesign of Application Support in line with the Group capability strategy. Manage the service-line Opex envelope, lead FinOps coordination with Infrastructure & Operations on managed-service cost, and contribute to Group IT financial accounting and budget planning. Establish and maintain robust ITSM frameworks (ITIL 4, SIAM, ISO 20000-aligned where appropriate) and ensure best practice is followed across regions. Stakeholder Engagement: Act as the bridge between the business, IT teams and managed service providers; collaborate with venue, theatre and corporate stakeholders at all levels; serve as the senior service-experience voice in Exec, Group leadership and Providence-facing forums. Your skills, qualities, and experience Essential A proven track record of experience supporting a complex IT estate in a senior service delivery, service management or service integration leadership role. Strong strategic leadership with a proven track record designing and operating hybrid IT operating models and multi-vendor SIAM ecosystems, including SIAM advisory, mixed managed services and build-operate-transfer (BOT) contracting models. Service Integration and Delivery: governing the integration and delivery of services across multiple managed service providers; designing, transitioning, exiting and re-integrating MSP arrangements; cross-provider collaboration, ecosystem performance and risk-indexed multivendor oversight. Service Operations and IT Asset Lifecycle Management: ITSM platform direction (ticketing, service catalogue, CMDB accuracy and integrity, problem / change / release / configuration management); ITIL 4 process maturity; change success rate and CMDB accuracy as primary operational metrics. Service Management and Governance: SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks; contractually committed business outcomes versus traditional SLAs; incentives and penalties tied to cross-resolver-group outcomes; commercial and contractual familiarity with multi-vendor governance. Enhance Delivery Through Technology: build & operate a centralised SIAM dashboard and observability with single-source-of-truth visibility across all providers; AI / agentic AI / GenAI augmentation; integration with supplier platforms; automation initiatives across service operations. Service-experience design - translating Exec-level service expectations into measurable, customer-facing service standards (uptime, CSAT, XLA, business-outcome metrics) across multi-region service delivery. Out-of-hours service design (follow-the-sun, NOC-style or hybrid MSP / in-house models) and Group-wide major incident management. Operational familiarity with cloud-first IT estates, FinOps disciplines, and GenAI / automation augmentation in service operations (MS CoPilot, Claude or equivalent). Operational experience of PCI DSS-relevant environments and customer-facing transactional service uptime (ticketing, hospitality, payments). Stakeholder management at all levels - comfortable in executive, business, technical and external supplier audiences. Certification in ITIL 4 (Foundation essential; Managing Professional or Strategic Leader desirable), SIAM Foundation / Professional, or other relevant service-management frameworks. Degree educated in a relevant technology / computer science subject (or equivalent on-the-job experience). Desirable Experience of venue-based IT service operations (live entertainment, sports, events, conferences) in a multi-site, customer-facing environment. Agile Delivery Methodology (Scrum / Kanban) or Scaled Agile (SAFe) training and experience. Operational FinOps experience in Azure. . click apply for full job details
05/06/2026
Full time
Head of IT Service Management When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of IT Service Management You will report to the Director of Group IT and sit on the IT Leadership Group. You will Head up the IT Service Management function for Group IT. You will work closely with Architecture, Infrastructure & Operations, Delivery & Change, Procurement, NA and ATGE Europe teams, as well as managed service providers, software platform vendors, and the venue and business-unit IT customers you serve. You will partner closely with the Head of IT Delivery & Change on the IT Change Management process and the service-transition handoff into operational service. You will be an experienced Head of IT Service Delivery, Head of Service Management, or senior Service Delivery leader with a proven track record across hybrid IT operating models, multi-vendor SIAM, ITSM platform direction and managed service performance - within a mid- to large-enterprise environment. You will ensure the end-to-end service performance of Group IT in a hybrid-sourced operating model owning service standards, vendor accountability, ITSM and the customer-facing service experience across the UK, North America, Germany and Spain. You will have proven experience in leading multi-vendor service operations, designing and governing SLA XLA frameworks, and translating executive-level service expectations into measurable, customer-facing service standards. This is a senior leadership role responsible for the service-management spine of Group IT - translating the Executive's "run it like you own it" intent into a durable, accountable and customer-experience-led service organisation. You will operationalise the IT Service Management strategy, design and govern the SIAM model across ATG's MSPs, and lead the build of out-of-hours service capability across the Group. Experience of SIAM governance, multi-vendor MSP management and modern ITSM platform ownership is essential. You must be a self-starter, comfortable in a fast-paced and dynamic environment, and able to carry the Exec-facing service narrative - uptime, customer experience, and vendor accountability - as well as operate it day-to-day. You will be a confident communicator across executive, business, technical and external supplier audiences, mindful of different communication styles for different audiences. Specific experience in live entertainment, sports, hospitality or other venue-led industries, and a passion for the arts and creative industries, would be an advantage in your application. Key responsibilities/Deliverables Strategic Leadership: Develop and communicate a strategic vision for IT Service Management in a hybrid-sourced operating model, ensuring alignment with Group business objectives and the Exec's "run it like you own it" service ethos. Service Management & Vendor Governance: Own the Service Integration and Management (SIAM) operating model across ATG's managed service providers - governing Service Integration and Delivery, Service Operations and IT Asset Lifecycle Management, Service Management and Governance, and the technology platform that integrates them. Ensure services are designed, transitioned and operated to contractually committed performance, quality and end-to-end outcome standards (SLA, XLA and business-outcome metrics). Govern MSP performance against SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks across ServiceDesk, ITSM, Application Support, Cloud Infrastructure Operations, Network Operations Centre (NoC) and Security Operations Centre (SoC). Drive contractually committed business outcomes, change success rate, CMDB accuracy and cross-provider collaboration metrics; initiate corrective action and contractual remediation where required. Own the Group ITSM platform direction - a centralised SIAM dashboard with single-source-of-truth visibility across all providers (ticketing, service catalogue, CMDB, problem / change / release / configuration management) - integrated with supplier platforms, augmented by AI / GenAI and experience management tooling, and underpinned by ITIL 4 process maturity. Lead service reporting to the IT Leadership Group and business stakeholders - uptime, customer experience, vendor accountability and service-quality KPIs. Act as the Group escalation point for major service incidents and vendor performance failures; lead post-incident review, root-cause analysis and continuous improvement plans. Own service management for in-Venue technologies - Audio-Visual, Accessibility, ePOS and other front-of-house and back-of-house venue technology - and manage the Group IT relationship with Venue Operations Business Directors as the primary internal customer for venue-tech service performance. Out-of-Hours Service & Capability Build: Design and stand up Group out-of-hours service capability - making the sourcing decision (follow-the-sun in-house, MSP overflow, or hybrid) and owning ongoing governance, SLA and cost. Position ATG's IT service model as a deliberate shift from a primarily outsourced posture to a partial-insourced (hybrid) model. Lead the build and ongoing maturity of the internal ITSM capability - process, tooling, governance, performance management and continuous improvement - augmented by GenAI (MS CoPilot & Claude) and automation, so that Group IT increasingly owns the service-management spine end-to-end. Team, Application Support & Financial Management: Lead the Application Support function operationally (the Application Support Manager team), with matrixed delivery into Delivery & Change for change-driven work. Drive the AI-native, technically adept redesign of Application Support in line with the Group capability strategy. Manage the service-line Opex envelope, lead FinOps coordination with Infrastructure & Operations on managed-service cost, and contribute to Group IT financial accounting and budget planning. Establish and maintain robust ITSM frameworks (ITIL 4, SIAM, ISO 20000-aligned where appropriate) and ensure best practice is followed across regions. Stakeholder Engagement: Act as the bridge between the business, IT teams and managed service providers; collaborate with venue, theatre and corporate stakeholders at all levels; serve as the senior service-experience voice in Exec, Group leadership and Providence-facing forums. Your skills, qualities, and experience Essential A proven track record of experience supporting a complex IT estate in a senior service delivery, service management or service integration leadership role. Strong strategic leadership with a proven track record designing and operating hybrid IT operating models and multi-vendor SIAM ecosystems, including SIAM advisory, mixed managed services and build-operate-transfer (BOT) contracting models. Service Integration and Delivery: governing the integration and delivery of services across multiple managed service providers; designing, transitioning, exiting and re-integrating MSP arrangements; cross-provider collaboration, ecosystem performance and risk-indexed multivendor oversight. Service Operations and IT Asset Lifecycle Management: ITSM platform direction (ticketing, service catalogue, CMDB accuracy and integrity, problem / change / release / configuration management); ITIL 4 process maturity; change success rate and CMDB accuracy as primary operational metrics. Service Management and Governance: SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks; contractually committed business outcomes versus traditional SLAs; incentives and penalties tied to cross-resolver-group outcomes; commercial and contractual familiarity with multi-vendor governance. Enhance Delivery Through Technology: build & operate a centralised SIAM dashboard and observability with single-source-of-truth visibility across all providers; AI / agentic AI / GenAI augmentation; integration with supplier platforms; automation initiatives across service operations. Service-experience design - translating Exec-level service expectations into measurable, customer-facing service standards (uptime, CSAT, XLA, business-outcome metrics) across multi-region service delivery. Out-of-hours service design (follow-the-sun, NOC-style or hybrid MSP / in-house models) and Group-wide major incident management. Operational familiarity with cloud-first IT estates, FinOps disciplines, and GenAI / automation augmentation in service operations (MS CoPilot, Claude or equivalent). Operational experience of PCI DSS-relevant environments and customer-facing transactional service uptime (ticketing, hospitality, payments). Stakeholder management at all levels - comfortable in executive, business, technical and external supplier audiences. Certification in ITIL 4 (Foundation essential; Managing Professional or Strategic Leader desirable), SIAM Foundation / Professional, or other relevant service-management frameworks. Degree educated in a relevant technology / computer science subject (or equivalent on-the-job experience). Desirable Experience of venue-based IT service operations (live entertainment, sports, events, conferences) in a multi-site, customer-facing environment. Agile Delivery Methodology (Scrum / Kanban) or Scaled Agile (SAFe) training and experience. Operational FinOps experience in Azure. . click apply for full job details
Overview Head of IT Service Management You will report to the Director of Group IT and sit on the IT Leadership Group. You will head up the IT Service Management function for Group IT. You will work closely with Architecture, Infrastructure & Operations, Delivery & Change, Procurement, NA and ATGE Europe teams, as well as managed service providers, software platform vendors, and the venue and business-unit IT customers you serve. You will partner closely with the Head of IT Delivery & Change on the IT Change Management process and the service-transition handoff into operational service. You will be an experienced Head of IT Service Delivery, Head of Service Management, or senior Service Delivery leader with a proven track record across hybrid IT operating models, multi-vendor SIAM, ITSM platform direction and managed service performance - within a mid- to large-enterprise environment. You will ensure the end-to-end service performance of Group IT in a hybrid-sourced operating model - owning service standards, vendor accountability, ITSM and the customer-facing service experience across the UK, North America, Germany and Spain. You will have proven experience in leading multi-vendor service operations, designing and governing SLA / XLA frameworks, and translating executive-level service expectations into measurable, customer-facing service standards. This is a senior leadership role responsible for the service-management spine of Group IT - translating the Executive's 'run it like you own it' intent into a durable, accountable and customer-experience-led service organisation. You will operationalise the IT Service Management strategy, design and govern the SIAM model across ATG's MSPs, and lead the build of out-of-hours service capability across the Group. Experience of SIAM governance, multi-vendor MSP management and modern ITSM platform ownership is essential. You must be a self-starter, comfortable in a fast-paced and dynamic environment, and able to carry the Exec-facing service narrative - uptime, customer experience, and vendor accountability - as well as operate it day-to-day. You will be a confident communicator across executive, business, technical and external supplier audiences, mindful of different communication styles for different audiences. Specific experience in live entertainment, sports, hospitality or other venue-led industries, and a passion for the arts and creative industries, would be an advantage in your application. Key responsibilities/Deliverables Strategic Leadership: Develop and communicate a strategic vision for IT Service Management in a hybrid-sourced operating model, ensuring alignment with Group business objectives and the Exec's 'run it like you own it' service ethos. Service Management & Vendor Governance: Own the Service Integration and Management (SIAM) operating model across ATG's managed service providers - governing Service Integration and Delivery, Service Operations and IT Asset Lifecycle Management, Service Management and Governance, and the technology platform that integrates them. Ensure services are designed, transitioned and operated to contractually committed performance, quality and end-to-end outcome standards (SLA, XLA and business-outcome metrics). Govern MSP performance against SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks across ServiceDesk, ITSM, Application Support, Cloud Infrastructure Operations, NoC and SoC. Drive contractually committed business outcomes, change success rate, CMDB accuracy and cross-provider collaboration metrics; initiate corrective action and contractual remediation where required. Own the Group ITSM platform direction - a centralised SIAM dashboard with single-source-of-truth visibility across all providers (ticketing, service catalogue, CMDB, problem / change / release / configuration management) - integrated with supplier platforms, augmented by AI / GenAI and experience management tooling, and underpinned by ITIL 4 process maturity. Lead service reporting to the IT Leadership Group and business stakeholders - uptime, customer experience, vendor accountability and service-quality KPIs. Act as the Group escalation point for major service incidents and vendor performance failures; lead post-incident review, root- cause analysis and continuous improvement plans. Own service management for in-Venue technologies - Audio-Visual, Accessibility, ePOS and other front-of-house and back-of-house venue technology - and manage the Group IT relationship with Venue Operations Business Directors as the primary internal customer for venue-tech service performance. Out-of-Hours Service & Capability Build: Design and stand up Group out-of-hours service capability - making the sourcing decision (follow-the-sun in-house, MSP overflow, or hybrid) and owning ongoing governance, SLA and cost. Position ATG's IT service model as a deliberate shift from a primarily outsourced posture to a partial-insourced (hybrid) model. Lead the build and ongoing maturity of the internal ITSM capability - process, tooling, governance, performance management and continuous improvement - augmented by GenAI (MS CoPilot & Claude) and automation, so that Group IT increasingly owns the service-management spine end-to-end. Team, Application Support & Financial Management Lead the Application Support function operationally (the Application Support Manager team), with matrixed delivery into Delivery & Change for change-driven work. Drive the AI-native, technically adept redesign of Application Support in line with the Group capability strategy. Manage the service-line Opex envelope, lead FinOps coordination with Infrastructure & Operations on managed-service cost, and contribute to Group IT financial accounting and budget planning. Establish and maintain robust ITSM frameworks (ITIL 4, SIAM, ISO 20000-aligned where appropriate) and ensure best practice is followed across regions. Stakeholder Engagement Act as the bridge between the business, IT teams and managed service providers; collaborate with venue, theatre and corporate stakeholders at all levels; serve as the senior service-experience voice in Exec, Group leadership and Providence-facing forums. Your skills, qualities, and experience Essential A proven track record of experience supporting a complex IT estate in a senior service delivery, service management or service integration leadership role. Strong strategic leadership with a proven track record designing and operating hybrid IT operating models and multi-vendor SIAM ecosystems, including SIAM advisory, mixed managed services and build-operate-transfer (BOT) contracting models. Service Integration and Delivery: governing the integration and delivery of services across multiple managed service providers; designing, transitioning, exiting and re-integrating MSP arrangements; cross-provider collaboration, ecosystem performance and risk-indexed multivendor oversight. Service Operations and IT Asset Lifecycle Management: ITSM platform direction (ticketing, service catalogue, CMDB accuracy and integrity, problem / change / release / configuration management); ITIL 4 process maturity; change success rate and CMDB accuracy as primary operational metrics. Service Management and Governance: SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks; contractually committed business outcomes versus traditional SLAs; incentives and penalties tied to cross-resolver-group outcomes; commercial and contractual familiarity with multi-vendor governance. Enhance Delivery Through Technology: build & operate a centralised SIAM dashboard and observability with single-source-of-truth visibility across all providers; AI / agentic AI / GenAI augmentation; integration with supplier platforms; automation initiatives across service operations. Service-experience design - translating Exec-level service expectations into measurable, customer-facing service standards (uptime, CSAT, XLA, business-outcome metrics) across multi-region service delivery. Out-of-hours service design (follow-the-sun, NOC-style or hybrid MSP / in-house models) and Group-wide major incident management. Operational familiarity with cloud-first IT estates, FinOps disciplines, and GenAI / automation augmentation in service operations (MS CoPilot, Claude or equivalent). Operational experience of PCI DSS-relevant environments and customer-facing transactional service uptime (ticketing, hospitality, payments). Stakeholder management at all levels - comfortable in executive, business, technical and external supplier audiences. Certification in ITIL 4 (Foundation essential; Managing Professional or Strategic Leader desirable), SIAM Foundation / Professional, or other relevant service-management frameworks. Degree educated in a relevant technology / computer science subject (or equivalent on-the-job experience). Desirable Experience of venue-based IT service operations (live entertainment, sports, events, conferences) in a multi-site, customer-facing environment. Agile Delivery Methodology (Scrum / Kanban) or Scaled Agile (SAFe) training and experience. Operational FinOps experience in Azure. Operational experience of in-venue networking solutions such as Cisco Meraki, Fortinet FortiGate, or PaloAlto. Operational experience with VoIP solutions (8x8 experience preferred). About Us - Our values THRIVE - doing what we love (with passion and dynamism) . click apply for full job details
05/06/2026
Full time
Overview Head of IT Service Management You will report to the Director of Group IT and sit on the IT Leadership Group. You will head up the IT Service Management function for Group IT. You will work closely with Architecture, Infrastructure & Operations, Delivery & Change, Procurement, NA and ATGE Europe teams, as well as managed service providers, software platform vendors, and the venue and business-unit IT customers you serve. You will partner closely with the Head of IT Delivery & Change on the IT Change Management process and the service-transition handoff into operational service. You will be an experienced Head of IT Service Delivery, Head of Service Management, or senior Service Delivery leader with a proven track record across hybrid IT operating models, multi-vendor SIAM, ITSM platform direction and managed service performance - within a mid- to large-enterprise environment. You will ensure the end-to-end service performance of Group IT in a hybrid-sourced operating model - owning service standards, vendor accountability, ITSM and the customer-facing service experience across the UK, North America, Germany and Spain. You will have proven experience in leading multi-vendor service operations, designing and governing SLA / XLA frameworks, and translating executive-level service expectations into measurable, customer-facing service standards. This is a senior leadership role responsible for the service-management spine of Group IT - translating the Executive's 'run it like you own it' intent into a durable, accountable and customer-experience-led service organisation. You will operationalise the IT Service Management strategy, design and govern the SIAM model across ATG's MSPs, and lead the build of out-of-hours service capability across the Group. Experience of SIAM governance, multi-vendor MSP management and modern ITSM platform ownership is essential. You must be a self-starter, comfortable in a fast-paced and dynamic environment, and able to carry the Exec-facing service narrative - uptime, customer experience, and vendor accountability - as well as operate it day-to-day. You will be a confident communicator across executive, business, technical and external supplier audiences, mindful of different communication styles for different audiences. Specific experience in live entertainment, sports, hospitality or other venue-led industries, and a passion for the arts and creative industries, would be an advantage in your application. Key responsibilities/Deliverables Strategic Leadership: Develop and communicate a strategic vision for IT Service Management in a hybrid-sourced operating model, ensuring alignment with Group business objectives and the Exec's 'run it like you own it' service ethos. Service Management & Vendor Governance: Own the Service Integration and Management (SIAM) operating model across ATG's managed service providers - governing Service Integration and Delivery, Service Operations and IT Asset Lifecycle Management, Service Management and Governance, and the technology platform that integrates them. Ensure services are designed, transitioned and operated to contractually committed performance, quality and end-to-end outcome standards (SLA, XLA and business-outcome metrics). Govern MSP performance against SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks across ServiceDesk, ITSM, Application Support, Cloud Infrastructure Operations, NoC and SoC. Drive contractually committed business outcomes, change success rate, CMDB accuracy and cross-provider collaboration metrics; initiate corrective action and contractual remediation where required. Own the Group ITSM platform direction - a centralised SIAM dashboard with single-source-of-truth visibility across all providers (ticketing, service catalogue, CMDB, problem / change / release / configuration management) - integrated with supplier platforms, augmented by AI / GenAI and experience management tooling, and underpinned by ITIL 4 process maturity. Lead service reporting to the IT Leadership Group and business stakeholders - uptime, customer experience, vendor accountability and service-quality KPIs. Act as the Group escalation point for major service incidents and vendor performance failures; lead post-incident review, root- cause analysis and continuous improvement plans. Own service management for in-Venue technologies - Audio-Visual, Accessibility, ePOS and other front-of-house and back-of-house venue technology - and manage the Group IT relationship with Venue Operations Business Directors as the primary internal customer for venue-tech service performance. Out-of-Hours Service & Capability Build: Design and stand up Group out-of-hours service capability - making the sourcing decision (follow-the-sun in-house, MSP overflow, or hybrid) and owning ongoing governance, SLA and cost. Position ATG's IT service model as a deliberate shift from a primarily outsourced posture to a partial-insourced (hybrid) model. Lead the build and ongoing maturity of the internal ITSM capability - process, tooling, governance, performance management and continuous improvement - augmented by GenAI (MS CoPilot & Claude) and automation, so that Group IT increasingly owns the service-management spine end-to-end. Team, Application Support & Financial Management Lead the Application Support function operationally (the Application Support Manager team), with matrixed delivery into Delivery & Change for change-driven work. Drive the AI-native, technically adept redesign of Application Support in line with the Group capability strategy. Manage the service-line Opex envelope, lead FinOps coordination with Infrastructure & Operations on managed-service cost, and contribute to Group IT financial accounting and budget planning. Establish and maintain robust ITSM frameworks (ITIL 4, SIAM, ISO 20000-aligned where appropriate) and ensure best practice is followed across regions. Stakeholder Engagement Act as the bridge between the business, IT teams and managed service providers; collaborate with venue, theatre and corporate stakeholders at all levels; serve as the senior service-experience voice in Exec, Group leadership and Providence-facing forums. Your skills, qualities, and experience Essential A proven track record of experience supporting a complex IT estate in a senior service delivery, service management or service integration leadership role. Strong strategic leadership with a proven track record designing and operating hybrid IT operating models and multi-vendor SIAM ecosystems, including SIAM advisory, mixed managed services and build-operate-transfer (BOT) contracting models. Service Integration and Delivery: governing the integration and delivery of services across multiple managed service providers; designing, transitioning, exiting and re-integrating MSP arrangements; cross-provider collaboration, ecosystem performance and risk-indexed multivendor oversight. Service Operations and IT Asset Lifecycle Management: ITSM platform direction (ticketing, service catalogue, CMDB accuracy and integrity, problem / change / release / configuration management); ITIL 4 process maturity; change success rate and CMDB accuracy as primary operational metrics. Service Management and Governance: SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks; contractually committed business outcomes versus traditional SLAs; incentives and penalties tied to cross-resolver-group outcomes; commercial and contractual familiarity with multi-vendor governance. Enhance Delivery Through Technology: build & operate a centralised SIAM dashboard and observability with single-source-of-truth visibility across all providers; AI / agentic AI / GenAI augmentation; integration with supplier platforms; automation initiatives across service operations. Service-experience design - translating Exec-level service expectations into measurable, customer-facing service standards (uptime, CSAT, XLA, business-outcome metrics) across multi-region service delivery. Out-of-hours service design (follow-the-sun, NOC-style or hybrid MSP / in-house models) and Group-wide major incident management. Operational familiarity with cloud-first IT estates, FinOps disciplines, and GenAI / automation augmentation in service operations (MS CoPilot, Claude or equivalent). Operational experience of PCI DSS-relevant environments and customer-facing transactional service uptime (ticketing, hospitality, payments). Stakeholder management at all levels - comfortable in executive, business, technical and external supplier audiences. Certification in ITIL 4 (Foundation essential; Managing Professional or Strategic Leader desirable), SIAM Foundation / Professional, or other relevant service-management frameworks. Degree educated in a relevant technology / computer science subject (or equivalent on-the-job experience). Desirable Experience of venue-based IT service operations (live entertainment, sports, events, conferences) in a multi-site, customer-facing environment. Agile Delivery Methodology (Scrum / Kanban) or Scaled Agile (SAFe) training and experience. Operational FinOps experience in Azure. Operational experience of in-venue networking solutions such as Cisco Meraki, Fortinet FortiGate, or PaloAlto. Operational experience with VoIP solutions (8x8 experience preferred). About Us - Our values THRIVE - doing what we love (with passion and dynamism) . click apply for full job details
Contract Type: Full-time, Permanent Location: Cambridge, UK Join Nu Quantum - Shaping the Future of Technology Nu Quantum is at the forefront of quantum computing and advanced technology, driven by innovation, diversity, and a commitment to excellence. We're creating an environment where brilliant minds from all backgrounds collaborate to push the boundaries of what's possible. Founded to commercialise research generated over the last decade at the Cavendish Laboratory, Nu Quantum is on a mission to shape the future of quantum information systems. We're working on exciting technology that will improve the utility and accelerate the time-to-market of quantum computing systems. We integrate novel quantum photonic technology to form an efficient and scalable quantum networking infrastructure in partnership with world leading companies and academic groups. About the role We are seeking an experienced and proactive IT Manager to lead our technology infrastructure and operations as we scale. Reporting to the CFO, you will be responsible for maintaining robust, secure, and scalable IT systems that support our corporate operations. This is an excellent opportunity for a technically skilled IT professional who enjoys working in a dynamic, evolving environment and wants to build IT infrastructure that supports and enables cutting edge deep tech research and business growth. Responsibilities - What You'll be doing IT Infrastructure & Systems Management Oversee and maintain our IT infrastructure, including networks, servers, cloud services, and end user devices. Manage corporate IT systems, including Microsoft 365/Google Workspace, CRM, ERP, and other collaboration tools. Design and help implement scalable IT architecture to support growth from 75 to 200+ employees. Manage relationships with IT service providers, MSPs, and technology vendors. Cybersecurity & Compliance Develop and maintain comprehensive information security policies and procedures. Implement and monitor security controls, including endpoint protection, firewalls, intrusion detection, and access management. Technical Support & User Experience Provide strategic leadership for IT support operations, ensuring an excellent user experience. Establish and maintain IT helpdesk functions (ticketing system, SLAs, knowledge base). Support employee onboarding and offboarding processes with efficient device provisioning and deprovisioning. Manage hardware and software asset lifecycle, including procurement, deployment, and disposal. Ensure a high quality, reliable AV experience across different sites. Project Management & Strategic Planning Lead IT projects, including system implementations, migrations, and infrastructure upgrades. Develop and manage IT budgets, including forecasting and cost optimisation. Create and maintain IT roadmaps aligned with business objectives and growth plans. Prepare regular reports and metrics for leadership on IT performance, security posture, and project status. Essential Qualifications & Experience University degree in Computer Science, Information Technology, or related field, or equivalent practical experience. Proven experience managing IT provision in a corporate environment. Previous experience in a technology company, research organization, or scale up environment. Track record of successfully delivering IT projects on time and within budget. Technical Skills Good working knowledge of Google/365 office suites and Windows/Mac/Linux operating systems. Experience with cloud platforms (Azure, AWS, or GCP) including administration and cost management. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Experience with identity management systems (Active Directory, Azure AD, Okta, or similar). Experience with endpoint management tools (Intune, Jamf, or similar MDM/UEM platforms). Knowledge of cybersecurity principles, frameworks, and best practices. Familiarity with backup and disaster recovery solutions. Experience with IT service management tools and ITIL practices. Understanding of data protection regulations (GDPR, Data Protection Act 2018). Core Competencies Excellent problem solving abilities with a methodical approach to troubleshooting. Strong project management skills with ability to juggle multiple priorities. Clear communicator who can explain technical concepts to non technical stakeholders. Customer service orientation with focus on user experience. Ability to work independently and collaboratively, making sound decisions under pressure. Strategic thinker who can balance immediate needs with long term planning. Comfortable navigating ambiguity and able to build systems from the ground up. Desirable (nice to have but not required) Professional certifications (Microsoft Certified, AWS Certified, CISSP, CompTIA Security+, ITIL, or similar). Experience implementing ISO 27001 or achieving Cyber Essentials Plus certification. Experience with scripting/automation (PowerShell, Python, Bash). Experience scaling IT infrastructure during rapid company growth. Understanding of software development environments and version control systems. Background supporting intellectual property protection and confidential research environments. Experience with enterprise WiFi systems and network monitoring tools. We recognise that no candidate will meet every requirement. If this role excites you and you meet many of the criteria, we encourage you to apply. Why work with us? At Nu Quantum, we celebrate diversity and are committed to creating an inclusive workplace where people of all identities, orientations, backgrounds, and experiences are empowered. We value diverse perspectives as a source of creativity and innovation and encourage applications from all backgrounds, including those from underrepresented and marginalised communities. Joining Nu Quantum means joining a team where you can grow professionally and be part of an inspiring mission to shape the future of technology. Benefits Flexible working options Group DIS cover (4 salary) 1 month paid Sabbatical after 4 years of service Generous Employee Referral Scheme Private Medical and Dental Cover (With Vitality and Bupa) On site gym membership Cycle scheme Refreshments, including fruit and beverages, are available in the office. 28 days annual leave, including a 3 day company shutdown period + Public Holidays (in England and Wales) Option to purchase up to 5 days holiday per year Enhanced paid family leave policies Access to the Cambridge Botanical Gardens
04/06/2026
Full time
Contract Type: Full-time, Permanent Location: Cambridge, UK Join Nu Quantum - Shaping the Future of Technology Nu Quantum is at the forefront of quantum computing and advanced technology, driven by innovation, diversity, and a commitment to excellence. We're creating an environment where brilliant minds from all backgrounds collaborate to push the boundaries of what's possible. Founded to commercialise research generated over the last decade at the Cavendish Laboratory, Nu Quantum is on a mission to shape the future of quantum information systems. We're working on exciting technology that will improve the utility and accelerate the time-to-market of quantum computing systems. We integrate novel quantum photonic technology to form an efficient and scalable quantum networking infrastructure in partnership with world leading companies and academic groups. About the role We are seeking an experienced and proactive IT Manager to lead our technology infrastructure and operations as we scale. Reporting to the CFO, you will be responsible for maintaining robust, secure, and scalable IT systems that support our corporate operations. This is an excellent opportunity for a technically skilled IT professional who enjoys working in a dynamic, evolving environment and wants to build IT infrastructure that supports and enables cutting edge deep tech research and business growth. Responsibilities - What You'll be doing IT Infrastructure & Systems Management Oversee and maintain our IT infrastructure, including networks, servers, cloud services, and end user devices. Manage corporate IT systems, including Microsoft 365/Google Workspace, CRM, ERP, and other collaboration tools. Design and help implement scalable IT architecture to support growth from 75 to 200+ employees. Manage relationships with IT service providers, MSPs, and technology vendors. Cybersecurity & Compliance Develop and maintain comprehensive information security policies and procedures. Implement and monitor security controls, including endpoint protection, firewalls, intrusion detection, and access management. Technical Support & User Experience Provide strategic leadership for IT support operations, ensuring an excellent user experience. Establish and maintain IT helpdesk functions (ticketing system, SLAs, knowledge base). Support employee onboarding and offboarding processes with efficient device provisioning and deprovisioning. Manage hardware and software asset lifecycle, including procurement, deployment, and disposal. Ensure a high quality, reliable AV experience across different sites. Project Management & Strategic Planning Lead IT projects, including system implementations, migrations, and infrastructure upgrades. Develop and manage IT budgets, including forecasting and cost optimisation. Create and maintain IT roadmaps aligned with business objectives and growth plans. Prepare regular reports and metrics for leadership on IT performance, security posture, and project status. Essential Qualifications & Experience University degree in Computer Science, Information Technology, or related field, or equivalent practical experience. Proven experience managing IT provision in a corporate environment. Previous experience in a technology company, research organization, or scale up environment. Track record of successfully delivering IT projects on time and within budget. Technical Skills Good working knowledge of Google/365 office suites and Windows/Mac/Linux operating systems. Experience with cloud platforms (Azure, AWS, or GCP) including administration and cost management. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Experience with identity management systems (Active Directory, Azure AD, Okta, or similar). Experience with endpoint management tools (Intune, Jamf, or similar MDM/UEM platforms). Knowledge of cybersecurity principles, frameworks, and best practices. Familiarity with backup and disaster recovery solutions. Experience with IT service management tools and ITIL practices. Understanding of data protection regulations (GDPR, Data Protection Act 2018). Core Competencies Excellent problem solving abilities with a methodical approach to troubleshooting. Strong project management skills with ability to juggle multiple priorities. Clear communicator who can explain technical concepts to non technical stakeholders. Customer service orientation with focus on user experience. Ability to work independently and collaboratively, making sound decisions under pressure. Strategic thinker who can balance immediate needs with long term planning. Comfortable navigating ambiguity and able to build systems from the ground up. Desirable (nice to have but not required) Professional certifications (Microsoft Certified, AWS Certified, CISSP, CompTIA Security+, ITIL, or similar). Experience implementing ISO 27001 or achieving Cyber Essentials Plus certification. Experience with scripting/automation (PowerShell, Python, Bash). Experience scaling IT infrastructure during rapid company growth. Understanding of software development environments and version control systems. Background supporting intellectual property protection and confidential research environments. Experience with enterprise WiFi systems and network monitoring tools. We recognise that no candidate will meet every requirement. If this role excites you and you meet many of the criteria, we encourage you to apply. Why work with us? At Nu Quantum, we celebrate diversity and are committed to creating an inclusive workplace where people of all identities, orientations, backgrounds, and experiences are empowered. We value diverse perspectives as a source of creativity and innovation and encourage applications from all backgrounds, including those from underrepresented and marginalised communities. Joining Nu Quantum means joining a team where you can grow professionally and be part of an inspiring mission to shape the future of technology. Benefits Flexible working options Group DIS cover (4 salary) 1 month paid Sabbatical after 4 years of service Generous Employee Referral Scheme Private Medical and Dental Cover (With Vitality and Bupa) On site gym membership Cycle scheme Refreshments, including fruit and beverages, are available in the office. 28 days annual leave, including a 3 day company shutdown period + Public Holidays (in England and Wales) Option to purchase up to 5 days holiday per year Enhanced paid family leave policies Access to the Cambridge Botanical Gardens
AV Network Engineer London Hybrid Working 50,000 to 65,000 + Bonus + Training + Excellent Benefits The Opportunity A leading smart home and residential technology integrator is seeking an experienced AV Network Engineer to join its growing technical team. This is a specialist networking position focused on the design, deployment, commissioning and support of enterprise grade network infrastructure within some of the UK's most prestigious residential properties. The successful candidate will play a key role in delivering robust, secure and high performance networks that support integrated smart home, AV, security, lighting control and building management systems. This is NOT an IT support, MSP, cloud infrastructure or cybersecurity role. We are specifically looking for an engineer with strong hands on networking experience who understands the unique demands of high end residential technology environments. The Role You will be responsible for designing, configuring, deploying and supporting complex residential network infrastructures that form the backbone of advanced smart home installations. Projects typically include: Cisco switching and routing infrastructure Ruckus wireless networking solutions Fortinet firewall and security platforms Integrated AV and control systems Control4 and Crestron automation Lutron lighting and shading control CCTV and access control systems Enterprise WiFi networks Remote monitoring and support platforms Working closely with project managers, programmers, installation teams and third party contractors, you will ensure systems are delivered to the highest possible standard. Key Responsibilities Configure, deploy and support Cisco switching and routing infrastructure Deploy, optimise and troubleshoot Ruckus wireless solutions Configure and maintain Fortinet firewall and security appliances Implement VLANs, routing, QoS, multicast and VPN technologies Perform network diagnostics, troubleshooting and performance optimisation Support integrated AV, automation and smart home systems from a networking perspective Produce and maintain network documentation, schematics and IP schedules Participate in commissioning, testing and client handovers Provide remote and onsite support for completed installations Work collaboratively with internal engineering and programming teams What We're Looking For Essential Experience Minimum three years' experience in network engineering Strong hands on experience with Cisco networking technologies Experience deploying and supporting Ruckus wireless networks Experience configuring and maintaining Fortinet firewalls Strong understanding of TCP/IP networking principles Experience with DHCP, DNS, NAT, VPNs and network security Experience implementing VLANs, routing, multicast and QoS Strong network troubleshooting and fault finding skills Ability to interpret technical drawings and network documentation Full UK driving licence Highly Desirable Experience working within high end residential technology environments Experience supporting Control4, Crestron, Savant or ELAN systems Experience with Lutron HomeWorks QS or QSX Cisco certifications such as CCNA or CCNP Fortinet certifications Ruckus certifications Experience with remote monitoring and network management platforms Understanding of AV, smart home and integrated technology systems Package 50,000 to 65,000 basic salary depending on experience Performance related bonus scheme Hybrid working available 28 days holiday plus birthday off Paid training and industry certifications Genuine progression opportunities Company events and incentive programmes Long term loyalty and reward schemes Exposure to some of the UK's most technically advanced residential projects Why Apply? This is an opportunity to join a highly respected residential technology integrator where networking is at the heart of every project. You'll work with industry leading technologies including Cisco, Ruckus and Fortinet while helping deliver exceptional smart home environments for high net worth clients. If you enjoy solving complex networking challenges and want to work on projects that combine enterprise grade infrastructure with cutting edge residential technology, we'd love to hear from you. INDAV
02/06/2026
Full time
AV Network Engineer London Hybrid Working 50,000 to 65,000 + Bonus + Training + Excellent Benefits The Opportunity A leading smart home and residential technology integrator is seeking an experienced AV Network Engineer to join its growing technical team. This is a specialist networking position focused on the design, deployment, commissioning and support of enterprise grade network infrastructure within some of the UK's most prestigious residential properties. The successful candidate will play a key role in delivering robust, secure and high performance networks that support integrated smart home, AV, security, lighting control and building management systems. This is NOT an IT support, MSP, cloud infrastructure or cybersecurity role. We are specifically looking for an engineer with strong hands on networking experience who understands the unique demands of high end residential technology environments. The Role You will be responsible for designing, configuring, deploying and supporting complex residential network infrastructures that form the backbone of advanced smart home installations. Projects typically include: Cisco switching and routing infrastructure Ruckus wireless networking solutions Fortinet firewall and security platforms Integrated AV and control systems Control4 and Crestron automation Lutron lighting and shading control CCTV and access control systems Enterprise WiFi networks Remote monitoring and support platforms Working closely with project managers, programmers, installation teams and third party contractors, you will ensure systems are delivered to the highest possible standard. Key Responsibilities Configure, deploy and support Cisco switching and routing infrastructure Deploy, optimise and troubleshoot Ruckus wireless solutions Configure and maintain Fortinet firewall and security appliances Implement VLANs, routing, QoS, multicast and VPN technologies Perform network diagnostics, troubleshooting and performance optimisation Support integrated AV, automation and smart home systems from a networking perspective Produce and maintain network documentation, schematics and IP schedules Participate in commissioning, testing and client handovers Provide remote and onsite support for completed installations Work collaboratively with internal engineering and programming teams What We're Looking For Essential Experience Minimum three years' experience in network engineering Strong hands on experience with Cisco networking technologies Experience deploying and supporting Ruckus wireless networks Experience configuring and maintaining Fortinet firewalls Strong understanding of TCP/IP networking principles Experience with DHCP, DNS, NAT, VPNs and network security Experience implementing VLANs, routing, multicast and QoS Strong network troubleshooting and fault finding skills Ability to interpret technical drawings and network documentation Full UK driving licence Highly Desirable Experience working within high end residential technology environments Experience supporting Control4, Crestron, Savant or ELAN systems Experience with Lutron HomeWorks QS or QSX Cisco certifications such as CCNA or CCNP Fortinet certifications Ruckus certifications Experience with remote monitoring and network management platforms Understanding of AV, smart home and integrated technology systems Package 50,000 to 65,000 basic salary depending on experience Performance related bonus scheme Hybrid working available 28 days holiday plus birthday off Paid training and industry certifications Genuine progression opportunities Company events and incentive programmes Long term loyalty and reward schemes Exposure to some of the UK's most technically advanced residential projects Why Apply? This is an opportunity to join a highly respected residential technology integrator where networking is at the heart of every project. You'll work with industry leading technologies including Cisco, Ruckus and Fortinet while helping deliver exceptional smart home environments for high net worth clients. If you enjoy solving complex networking challenges and want to work on projects that combine enterprise grade infrastructure with cutting edge residential technology, we'd love to hear from you. INDAV
Together,we'reworking to welcome millions more passengers,while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.At Heathrow, youcan be part ofthis -providingsolutions that make every journey better for millions each year.That means ensuring we meet the changing needs ofthe passengers, colleagues and partnerswho use our airportto work, travel, trade,shop, eat,exploreand connect.Our Solutionsteamcoversproject management,process improvement,business change,technology, cyberdefence,masterplanning, infrastructureand procurement. Itbrings togetherpeople with the skillsto deliverprestigious andoften large-scale projects,fromtransforming terminalstomakingbig reductions inour carbon emissions. Every day will test your skills and give you the opportunity to make your mark.You might be working with the technology and datathatpowerourcity within a city,drivingvitalcommercial agreements with everyone from retailers to airlines,or improving theunique infrastructurethat includeseverything from 200 buildings to250 HV substations.It'sa collaborative environment, where you can rely on the support of the expertsaround youas you take onprojectsyou'llbothtake pride in and feel passionate about. Job Info Job Identification 5530 Job Category Information Technology Posting Date 05/21/2026, 08:53 AM Apply Before 06/04/2026, 10:59 PM Job Schedule Full time Locations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW, GB (Hybrid) Contract Type Permanent Working Pattern Monday-Friday Business hours Job Description The Head of Cyber Delivery is accountable for defining, mobilising and executing the Cyber Security change portfolio in alignment with the organisation's cyber strategy. Operating within the Cyber Security Leadership Team and reporting directly to the CISO, the role ensures that strategic cyber objectives are translated into structured, governed and measurable programmes of delivery across a complex, highly regulated Critical National Infrastructure (CNI) environment. The role leads a team of Project Managers and provides functional oversight to multidisciplinary technical delivery teams responsible for implementing secure technology capabilities, resilience improvements and regulatory control enhancements across the Heathrow cyber estate. This position operates at the intersection of Cyber Security, Enterprise IT, Operational Technology (OT), and Business Leadership, ensuring that cyber initiatives are aligned with enterprise risk appetite, regulatory obligations, and operational resilience priorities. Your role will involve Translating the enterprise Cyber Security Strategy into an executable, prioritised and governed delivery roadmap. Leading and maturing cyber programme and project delivery disciplines across the Cyber function. Ensuring compliance with UK regulatory frameworks applicable to aviation and Critical National Infrastructure. Provide strategic leadership and portfolio governance across the Cyber function. Lead programme and project delivery to ensure successful outcomes. Ensure regulatory and compliance alignment across all cyber initiatives. Drive capability and team leadership across the Cyber function. These skills are essential Strong portfolio and programme governance expertise (e.g., MSP, PRINCE2, SAFe or equivalent frameworks). Deep understanding of cyber risk management, threat landscapes and control frameworks. Ability to align cyber investment to quantified risk reduction and business outcomes. Executive-level communication and reporting capability. Advanced stakeholder management and influencing skills. Financial acumen including budget management and benefits realisation. Strong leadership capability across matrix and federated structures. Experience (Essential) Demonstrable experience leading large-scale transformation programmes in complex, highly regulated environments. Experience operating within Critical National Infrastructure sectors (e.g., aviation, transport, utilities, defence). Proven track record of delivering cyber security capabilities at enterprise scale. Experience engaging directly with executive stakeholders and regulators. About us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Take the next step Join Heathrow and discover unlimited opportunities to make a difference
02/06/2026
Full time
Together,we'reworking to welcome millions more passengers,while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.At Heathrow, youcan be part ofthis -providingsolutions that make every journey better for millions each year.That means ensuring we meet the changing needs ofthe passengers, colleagues and partnerswho use our airportto work, travel, trade,shop, eat,exploreand connect.Our Solutionsteamcoversproject management,process improvement,business change,technology, cyberdefence,masterplanning, infrastructureand procurement. Itbrings togetherpeople with the skillsto deliverprestigious andoften large-scale projects,fromtransforming terminalstomakingbig reductions inour carbon emissions. Every day will test your skills and give you the opportunity to make your mark.You might be working with the technology and datathatpowerourcity within a city,drivingvitalcommercial agreements with everyone from retailers to airlines,or improving theunique infrastructurethat includeseverything from 200 buildings to250 HV substations.It'sa collaborative environment, where you can rely on the support of the expertsaround youas you take onprojectsyou'llbothtake pride in and feel passionate about. Job Info Job Identification 5530 Job Category Information Technology Posting Date 05/21/2026, 08:53 AM Apply Before 06/04/2026, 10:59 PM Job Schedule Full time Locations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW, GB (Hybrid) Contract Type Permanent Working Pattern Monday-Friday Business hours Job Description The Head of Cyber Delivery is accountable for defining, mobilising and executing the Cyber Security change portfolio in alignment with the organisation's cyber strategy. Operating within the Cyber Security Leadership Team and reporting directly to the CISO, the role ensures that strategic cyber objectives are translated into structured, governed and measurable programmes of delivery across a complex, highly regulated Critical National Infrastructure (CNI) environment. The role leads a team of Project Managers and provides functional oversight to multidisciplinary technical delivery teams responsible for implementing secure technology capabilities, resilience improvements and regulatory control enhancements across the Heathrow cyber estate. This position operates at the intersection of Cyber Security, Enterprise IT, Operational Technology (OT), and Business Leadership, ensuring that cyber initiatives are aligned with enterprise risk appetite, regulatory obligations, and operational resilience priorities. Your role will involve Translating the enterprise Cyber Security Strategy into an executable, prioritised and governed delivery roadmap. Leading and maturing cyber programme and project delivery disciplines across the Cyber function. Ensuring compliance with UK regulatory frameworks applicable to aviation and Critical National Infrastructure. Provide strategic leadership and portfolio governance across the Cyber function. Lead programme and project delivery to ensure successful outcomes. Ensure regulatory and compliance alignment across all cyber initiatives. Drive capability and team leadership across the Cyber function. These skills are essential Strong portfolio and programme governance expertise (e.g., MSP, PRINCE2, SAFe or equivalent frameworks). Deep understanding of cyber risk management, threat landscapes and control frameworks. Ability to align cyber investment to quantified risk reduction and business outcomes. Executive-level communication and reporting capability. Advanced stakeholder management and influencing skills. Financial acumen including budget management and benefits realisation. Strong leadership capability across matrix and federated structures. Experience (Essential) Demonstrable experience leading large-scale transformation programmes in complex, highly regulated environments. Experience operating within Critical National Infrastructure sectors (e.g., aviation, transport, utilities, defence). Proven track record of delivering cyber security capabilities at enterprise scale. Experience engaging directly with executive stakeholders and regulators. About us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Take the next step Join Heathrow and discover unlimited opportunities to make a difference
Our client is a well-established Managed Service Provider, CRM, and Software Development business, and they're looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where you'll oversee day-to-day IT operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. You'll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ownership of the day-to-day delivery of IT services, ensuring SLAs and KPIs are consistently met Act as the senior escalation point for both operational and technical issues Keep processes, documentation, and standards up to date and continuously improving Oversee incident, problem, and change management Ensure customer environments are stable, secure, and aligned with best practice Team Leadership & Development Lead and support technical support and project teams Coach, mentor, and develop team members Clearly communicate company direction, team goals, and priorities Identify skills gaps and support ongoing training and development Project & Change Delivery Oversee the full lifecycle of IT projects-from planning through to delivery and handover Ensure projects are delivered on time, within scope, and to the right technical standards Provide technical oversight before, during, and after project delivery Carry out site surveys and ensure accurate documentation is produced Customer & Stakeholder Management Build strong, trusted relationships with key stakeholders Act as a senior technical advisor, helping customers align IT with their wider business goals Support Directors with pre-sales input and solution design Ensure smooth handovers into support teams Technical Oversight Maintain oversight across customer environments, including: Windows Server and Active Directory Cloud platforms (Azure, Microsoft 365) Virtualisation (VMware, Hyper-V) Networking, firewalls, and security solutions Ensure best practice across backup, disaster recovery, security, and patching Stay hands-on when needed, particularly for complex issues or critical incidents Essential 5+ years' experience in a customer-facing IT role within an MSP environment Proven experience managing IT operations, service delivery, or technical teams Strong background in Microsoft 365, Azure, Windows Server, and Active Directory Solid understanding of networking, security, and virtualisation technologies Excellent communication skills and the ability to build confidence at all levels Strong organisational skills with great attention to detail Comfortable working under pressure and managing competing priorities Desirable Experience with: Microsoft 365, Teams, Exchange, SharePoint, Intune, Autopilot VMware ESX, vCenter, and/or Hyper-V Backup solutions and enterprise firewalls (Sophos XGS) Email security platforms (Mimecast, Symantec) LAN, WAN, VLAN, VPN, enterprise wireless, and MFA Sophos, Egnyte, and Ubiquiti IT certifications or formal technical qualifications Strong documentation and reporting skills
01/06/2026
Full time
Our client is a well-established Managed Service Provider, CRM, and Software Development business, and they're looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where you'll oversee day-to-day IT operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. You'll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ownership of the day-to-day delivery of IT services, ensuring SLAs and KPIs are consistently met Act as the senior escalation point for both operational and technical issues Keep processes, documentation, and standards up to date and continuously improving Oversee incident, problem, and change management Ensure customer environments are stable, secure, and aligned with best practice Team Leadership & Development Lead and support technical support and project teams Coach, mentor, and develop team members Clearly communicate company direction, team goals, and priorities Identify skills gaps and support ongoing training and development Project & Change Delivery Oversee the full lifecycle of IT projects-from planning through to delivery and handover Ensure projects are delivered on time, within scope, and to the right technical standards Provide technical oversight before, during, and after project delivery Carry out site surveys and ensure accurate documentation is produced Customer & Stakeholder Management Build strong, trusted relationships with key stakeholders Act as a senior technical advisor, helping customers align IT with their wider business goals Support Directors with pre-sales input and solution design Ensure smooth handovers into support teams Technical Oversight Maintain oversight across customer environments, including: Windows Server and Active Directory Cloud platforms (Azure, Microsoft 365) Virtualisation (VMware, Hyper-V) Networking, firewalls, and security solutions Ensure best practice across backup, disaster recovery, security, and patching Stay hands-on when needed, particularly for complex issues or critical incidents Essential 5+ years' experience in a customer-facing IT role within an MSP environment Proven experience managing IT operations, service delivery, or technical teams Strong background in Microsoft 365, Azure, Windows Server, and Active Directory Solid understanding of networking, security, and virtualisation technologies Excellent communication skills and the ability to build confidence at all levels Strong organisational skills with great attention to detail Comfortable working under pressure and managing competing priorities Desirable Experience with: Microsoft 365, Teams, Exchange, SharePoint, Intune, Autopilot VMware ESX, vCenter, and/or Hyper-V Backup solutions and enterprise firewalls (Sophos XGS) Email security platforms (Mimecast, Symantec) LAN, WAN, VLAN, VPN, enterprise wireless, and MFA Sophos, Egnyte, and Ubiquiti IT certifications or formal technical qualifications Strong documentation and reporting skills
Why Greencore? Following our combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. We're a vibrant and fast-moving business, proud to employ over 28,000 colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring great food to life, producing high-quality products for every meal occasion - from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our combined business generated revenues of approximately 4bn. Our extensive direct-to-store (DTS) network, with 17 depots across the UK, enables us to deliver fresh and frozen food - both our own and from trusted partners - to thousands of stores every day, helping ensure consumers enjoy the very best, whenever and wherever they shop. Please note: this is a two-year fixed-term contract, aligned to the delivery of the PLM (Product Lifecycle Management) Initiative within the Making Business Easier (MBE) Programme. The role will involve regular travel to Greencore sites with a hybrid working pattern (minimum three days per week on site). What is the MBE Programme, and why is now an exciting time to join as a Business Project Manager? Over time, our business processes have grown increasingly complex, raising both risk and cost, while limiting our agility. Meanwhile, customer expectations and market demands continue to rise. The Making Business Easier (MBE) Programme is a cornerstone of our drive for commercial and operational excellence, helping us manage our cost base more effectively and prepare for future growth. The MBE Programme is focused on streamlining and simplifying core processes, improving access to high-quality business data, and investing in the right technologies to support these improvements. As a Business Project Manager, you'll collaborate with colleagues across the organisation and champion best practices that elevate our ways of working. What you'll be doing As a Business Project Manager at Greencore, you will lead the end-to-end delivery of a complex, business-critical Product Lifecycle Management (PLM) initiative within the MBE Programme - planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed timelines and financial targets, ensuring successful outcomes across the board. You will be working closely with the Initiative Owner, IT Business Partner and a cross-functional project team to design, implement and embed improved processes, data and ways of working. Key responsibilities include: Collaborate with business, technical, and data stakeholders to ensure the solution meets operational and commercial needs. Develop and maintain structured project plans to track scope, milestones, deliverables, and progress. Manage project scope and change control processes to prevent uncontrolled changes. Monitor project budgets and forecasts to ensure cost-effective delivery. Coordinate internal and external resources to avoid delivery bottlenecks and ensure smooth execution. Maintain clear stakeholder communication to manage expectations and ensure alignment. Identify, assess, and mitigate project risks through effective risk management practices. Ensure deliverables meet quality, compliance, and documentation standards while managing dependencies and critical paths across the wider programme. What we're looking for Proven experience delivering complex business change and transformation projects, ideally within FMCG, manufacturing, or supply chain environments. Experience with enterprise PLM platforms such as Siemens Teamcenter, SAP PLM, Oracle Agile PLM, Dassault ENOVIA, Infor PLM, or similar. Strong project management experience across methodologies including PRINCE2, Agile, Waterfall, PMI, and MSP. Relevant project management certifications (e.g. PRINCE2, Certified Scrum Master). Proficient in MS Project, Microsoft Office Suite, and related project management tools. Experience leading teams and guiding cross-functional stakeholders. Excellent communication, organisational, and time management skills. Strong risk management, analytical, and problem-solving capabilities. Ability to prioritise activities effectively across multiple competing demands. Demonstrable experience with RAID and change management processes. Experience managing third-party suppliers and vendors is desirable. At Greencore, we put our people at the core. We celebrate difference and create an inclusive environment where everyone can be themselves at work. Together, we make every day taste better. If this sounds like you, join us, grow with Greencore and play a key role in shaping our future success. What you'll get in return Competitive salary and job-related benefits 25 days holiday + bank holidays Car Allowance: 5,500 Annual Target Bonus: 10% Competitive matched pension contributions Life insurance up to 4x salary PMI Cover: Individual Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you'll be supported with on-the-job training and development opportunities to further your career.
27/05/2026
Seasonal
Why Greencore? Following our combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. We're a vibrant and fast-moving business, proud to employ over 28,000 colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring great food to life, producing high-quality products for every meal occasion - from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our combined business generated revenues of approximately 4bn. Our extensive direct-to-store (DTS) network, with 17 depots across the UK, enables us to deliver fresh and frozen food - both our own and from trusted partners - to thousands of stores every day, helping ensure consumers enjoy the very best, whenever and wherever they shop. Please note: this is a two-year fixed-term contract, aligned to the delivery of the PLM (Product Lifecycle Management) Initiative within the Making Business Easier (MBE) Programme. The role will involve regular travel to Greencore sites with a hybrid working pattern (minimum three days per week on site). What is the MBE Programme, and why is now an exciting time to join as a Business Project Manager? Over time, our business processes have grown increasingly complex, raising both risk and cost, while limiting our agility. Meanwhile, customer expectations and market demands continue to rise. The Making Business Easier (MBE) Programme is a cornerstone of our drive for commercial and operational excellence, helping us manage our cost base more effectively and prepare for future growth. The MBE Programme is focused on streamlining and simplifying core processes, improving access to high-quality business data, and investing in the right technologies to support these improvements. As a Business Project Manager, you'll collaborate with colleagues across the organisation and champion best practices that elevate our ways of working. What you'll be doing As a Business Project Manager at Greencore, you will lead the end-to-end delivery of a complex, business-critical Product Lifecycle Management (PLM) initiative within the MBE Programme - planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed timelines and financial targets, ensuring successful outcomes across the board. You will be working closely with the Initiative Owner, IT Business Partner and a cross-functional project team to design, implement and embed improved processes, data and ways of working. Key responsibilities include: Collaborate with business, technical, and data stakeholders to ensure the solution meets operational and commercial needs. Develop and maintain structured project plans to track scope, milestones, deliverables, and progress. Manage project scope and change control processes to prevent uncontrolled changes. Monitor project budgets and forecasts to ensure cost-effective delivery. Coordinate internal and external resources to avoid delivery bottlenecks and ensure smooth execution. Maintain clear stakeholder communication to manage expectations and ensure alignment. Identify, assess, and mitigate project risks through effective risk management practices. Ensure deliverables meet quality, compliance, and documentation standards while managing dependencies and critical paths across the wider programme. What we're looking for Proven experience delivering complex business change and transformation projects, ideally within FMCG, manufacturing, or supply chain environments. Experience with enterprise PLM platforms such as Siemens Teamcenter, SAP PLM, Oracle Agile PLM, Dassault ENOVIA, Infor PLM, or similar. Strong project management experience across methodologies including PRINCE2, Agile, Waterfall, PMI, and MSP. Relevant project management certifications (e.g. PRINCE2, Certified Scrum Master). Proficient in MS Project, Microsoft Office Suite, and related project management tools. Experience leading teams and guiding cross-functional stakeholders. Excellent communication, organisational, and time management skills. Strong risk management, analytical, and problem-solving capabilities. Ability to prioritise activities effectively across multiple competing demands. Demonstrable experience with RAID and change management processes. Experience managing third-party suppliers and vendors is desirable. At Greencore, we put our people at the core. We celebrate difference and create an inclusive environment where everyone can be themselves at work. Together, we make every day taste better. If this sounds like you, join us, grow with Greencore and play a key role in shaping our future success. What you'll get in return Competitive salary and job-related benefits 25 days holiday + bank holidays Car Allowance: 5,500 Annual Target Bonus: 10% Competitive matched pension contributions Life insurance up to 4x salary PMI Cover: Individual Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you'll be supported with on-the-job training and development opportunities to further your career.
About us Maron Systems is a specialist software company providing oil accounting and shipping management solutions for the refining, shipping, and terminal sectors. Founded in 2003 and headquartered in South Wales, UK, Maron supports customers worldwide, from multinational enterprises to regional operators. The company operates as part of the Constellation Software group, offering long term stability and access to a global network of technology businesses. About the role We're looking for an enthusiastic, curious and hands on Cloud Engineer to join our platform team and help us operate, maintain and improve our internal AWS infrastructure and multi cloud SaaS product environment. This is a broad cloud infrastructure engineering role, and you will have the opportunity to gain experience of two of the top three cloud provider platforms and exposure to others. As a candidate, you will not be expected to have knowledge across all providers and products from day one. You should be comfortable with the concepts of cloud services, have some experience of either AWS or Azure core services, be intellectually honest about what you don't yet understand, and genuinely motivated to close gaps via self study, support from colleagues and a lot of hands on activities. We will invest in the right candidate to ensure you are well equipped to fulfil the role. Requirement Day-to-Day Operations Monitor, triage and resolve infrastructure incidents across the cloud estate. Maintain and improve observability - alerting, dashboards and log aggregation. Manage and maintain cloud resources: right sizing, cost visibility and tagging. Handle internal infrastructure provisioning, scaling and configuration changes safely and consistently. Handle new customer environment (SaaS) infrastructure provisioning, scaling and configuration changes safely and consistently. Automation & Infrastructure as Code Write and maintain IaC using Terraform across cloud providers (migration from Bicep in progress). Maintain/improve CI/CD pipelines to support reliable, repeatable deployments. Identify and automate repetitive manual processes. Security & Compliance Contribute to patching and vulnerability remediation. Support audit and compliance activities - cloud config, access reviews and evidence gathering in support of CIS/ISO controls. Collaboration & Documentation Work with Maron software engineers to support new software version deployments using containers. Create and maintain clear, up to date runbooks and infrastructure documentation. Participate in on call rotation (structured, with escalation paths and tooling support). Essential Solid working knowledge of at least the core products of either Azure or AWS - including compute, networking, storage and IAM fundamentals. Some experience writing infrastructure as code - Terraform or ARM/Bicep preferred, but CDK or Pulumi would demonstrate conceptual knowledge. Comfortable with Linux administration and scripting. Some experience of one of the following: Windows Batch, PowerShell and Bash. Understanding of networking fundamentals: VPCs/VNets, subnets, security groups, DNS, load balancers. A methodical, safety first approach to changes in production environments. Clear written communication - you document what you build and why. Desirable Experience of containerised workloads via Docker. Experience of CI/CD tooling - Azure DevOps and its Pipelines a preference, but GitHub Actions, GitLab Pipelines or similar will demonstrate the required conceptual understanding. Experience of observability tooling e.g. Prometheus, Grafana, Azure Monitor and/or CloudWatch. Working knowledge of secrets management and PKI (Azure Key Vault, AWS Secrets Manager, Web Server Digital (SSL/TLS) certificates). Any exposure to a second or third cloud platform (even via a lab or learning context). Recognised Cloud certifications (AZ-900, AZ-104, AWS CLF-C02, SAA-C03). Experience in a SaaS company or MSP environment. Experience of Cloud Infrastructure management. Projects worked outside of your role - showing an enthusiasm for cloud technologies and a genuine interest in their workings. Accessibility Statement Our company is committed to accessibility, inclusivity, and barrier free employment practices, and to upholding the human rights of all employees. We welcome and encourage applications from candidates with disabilities. Accommodations are available upon request at every stage of the recruitment process. If you require a specific accommodation due to a disability or medical need, please contact either the hiring manager or HR at , and we will work with you to ensure your needs are met.
27/05/2026
Full time
About us Maron Systems is a specialist software company providing oil accounting and shipping management solutions for the refining, shipping, and terminal sectors. Founded in 2003 and headquartered in South Wales, UK, Maron supports customers worldwide, from multinational enterprises to regional operators. The company operates as part of the Constellation Software group, offering long term stability and access to a global network of technology businesses. About the role We're looking for an enthusiastic, curious and hands on Cloud Engineer to join our platform team and help us operate, maintain and improve our internal AWS infrastructure and multi cloud SaaS product environment. This is a broad cloud infrastructure engineering role, and you will have the opportunity to gain experience of two of the top three cloud provider platforms and exposure to others. As a candidate, you will not be expected to have knowledge across all providers and products from day one. You should be comfortable with the concepts of cloud services, have some experience of either AWS or Azure core services, be intellectually honest about what you don't yet understand, and genuinely motivated to close gaps via self study, support from colleagues and a lot of hands on activities. We will invest in the right candidate to ensure you are well equipped to fulfil the role. Requirement Day-to-Day Operations Monitor, triage and resolve infrastructure incidents across the cloud estate. Maintain and improve observability - alerting, dashboards and log aggregation. Manage and maintain cloud resources: right sizing, cost visibility and tagging. Handle internal infrastructure provisioning, scaling and configuration changes safely and consistently. Handle new customer environment (SaaS) infrastructure provisioning, scaling and configuration changes safely and consistently. Automation & Infrastructure as Code Write and maintain IaC using Terraform across cloud providers (migration from Bicep in progress). Maintain/improve CI/CD pipelines to support reliable, repeatable deployments. Identify and automate repetitive manual processes. Security & Compliance Contribute to patching and vulnerability remediation. Support audit and compliance activities - cloud config, access reviews and evidence gathering in support of CIS/ISO controls. Collaboration & Documentation Work with Maron software engineers to support new software version deployments using containers. Create and maintain clear, up to date runbooks and infrastructure documentation. Participate in on call rotation (structured, with escalation paths and tooling support). Essential Solid working knowledge of at least the core products of either Azure or AWS - including compute, networking, storage and IAM fundamentals. Some experience writing infrastructure as code - Terraform or ARM/Bicep preferred, but CDK or Pulumi would demonstrate conceptual knowledge. Comfortable with Linux administration and scripting. Some experience of one of the following: Windows Batch, PowerShell and Bash. Understanding of networking fundamentals: VPCs/VNets, subnets, security groups, DNS, load balancers. A methodical, safety first approach to changes in production environments. Clear written communication - you document what you build and why. Desirable Experience of containerised workloads via Docker. Experience of CI/CD tooling - Azure DevOps and its Pipelines a preference, but GitHub Actions, GitLab Pipelines or similar will demonstrate the required conceptual understanding. Experience of observability tooling e.g. Prometheus, Grafana, Azure Monitor and/or CloudWatch. Working knowledge of secrets management and PKI (Azure Key Vault, AWS Secrets Manager, Web Server Digital (SSL/TLS) certificates). Any exposure to a second or third cloud platform (even via a lab or learning context). Recognised Cloud certifications (AZ-900, AZ-104, AWS CLF-C02, SAA-C03). Experience in a SaaS company or MSP environment. Experience of Cloud Infrastructure management. Projects worked outside of your role - showing an enthusiasm for cloud technologies and a genuine interest in their workings. Accessibility Statement Our company is committed to accessibility, inclusivity, and barrier free employment practices, and to upholding the human rights of all employees. We welcome and encourage applications from candidates with disabilities. Accommodations are available upon request at every stage of the recruitment process. If you require a specific accommodation due to a disability or medical need, please contact either the hiring manager or HR at , and we will work with you to ensure your needs are met.
About us Maron Systems is a specialist software company providing oil accounting and shipping management solutions for the refining, shipping, and terminal sectors. Founded in 2003 and headquartered in South Wales, UK, Maron supports customers worldwide, from multinational enterprises to regional operators. The company operates as part of the Constellation Software group, offering long term stability and access to a global network of technology businesses. About the role We're looking for an enthusiastic, curious and hands on Cloud Engineer to join our platform team and help us operate, maintain and improve our internal AWS infrastructure and multi cloud SaaS product environment. This is a broad cloud infrastructure engineering role, and you will have the opportunity to gain experience of two of the top three cloud provider platforms and exposure to others. As a candidate, you will not be expected to have knowledge across all providers and products from day one. You should be comfortable with the concepts of cloud services, have some experience of either AWS or Azure core services, be intellectually honest about what you don't yet understand, and genuinely motivated to close gaps via self study, support from colleagues and a lot of hands on activities. We will invest in the right candidate to ensure you are well equipped to fulfil the role. Requirement Day-to-Day Operations Monitor, triage and resolve infrastructure incidents across the cloud estate. Maintain and improve observability - alerting, dashboards and log aggregation. Manage and maintain cloud resources: right sizing, cost visibility and tagging. Handle internal infrastructure provisioning, scaling and configuration changes safely and consistently. Handle new customer environment (SaaS) infrastructure provisioning, scaling and configuration changes safely and consistently. Automation & Infrastructure as Code Write and maintain IaC using Terraform across cloud providers (migration from Bicep in progress). Maintain/improve CI/CD pipelines to support reliable, repeatable deployments. Identify and automate repetitive manual processes. Security & Compliance Contribute to patching and vulnerability remediation. Support audit and compliance activities - cloud config, access reviews and evidence gathering in support of CIS/ISO controls. Collaboration & Documentation Work with Maron software engineers to support new software version deployments using containers. Create and maintain clear, up to date runbooks and infrastructure documentation. Participate in on call rotation (structured, with escalation paths and tooling support). Essential Solid working knowledge of at least the core products of either Azure or AWS - including compute, networking, storage and IAM fundamentals. Some experience writing infrastructure as code - Terraform or ARM/Bicep preferred, but CDK or Pulumi would demonstrate conceptual knowledge. Comfortable with Linux administration and scripting. Some experience of one of the following: Windows Batch, PowerShell and Bash. Understanding of networking fundamentals: VPCs/VNets, subnets, security groups, DNS, load balancers. A methodical, safety first approach to changes in production environments. Clear written communication - you document what you build and why. Desirable Experience of containerised workloads via Docker. Experience of CI/CD tooling - Azure DevOps and its Pipelines a preference, but GitHub Actions, GitLab Pipelines or similar will demonstrate the required conceptual understanding. Experience of observability tooling e.g. Prometheus, Grafana, Azure Monitor and/or CloudWatch. Working knowledge of secrets management and PKI (Azure Key Vault, AWS Secrets Manager, Web Server Digital (SSL/TLS) certificates). Any exposure to a second or third cloud platform (even via a lab or learning context). Recognised Cloud certifications (AZ-900, AZ-104, AWS CLF-C02, SAA-C03). Experience in a SaaS company or MSP environment. Experience of Cloud Infrastructure management. Projects worked outside of your role - showing an enthusiasm for cloud technologies and a genuine interest in their workings. Accessibility Statement Our company is committed to accessibility, inclusivity, and barrier free employment practices, and to upholding the human rights of all employees. We welcome and encourage applications from candidates with disabilities. Accommodations are available upon request at every stage of the recruitment process. If you require a specific accommodation due to a disability or medical need, please contact either the hiring manager or HR at , and we will work with you to ensure your needs are met.
26/05/2026
Full time
About us Maron Systems is a specialist software company providing oil accounting and shipping management solutions for the refining, shipping, and terminal sectors. Founded in 2003 and headquartered in South Wales, UK, Maron supports customers worldwide, from multinational enterprises to regional operators. The company operates as part of the Constellation Software group, offering long term stability and access to a global network of technology businesses. About the role We're looking for an enthusiastic, curious and hands on Cloud Engineer to join our platform team and help us operate, maintain and improve our internal AWS infrastructure and multi cloud SaaS product environment. This is a broad cloud infrastructure engineering role, and you will have the opportunity to gain experience of two of the top three cloud provider platforms and exposure to others. As a candidate, you will not be expected to have knowledge across all providers and products from day one. You should be comfortable with the concepts of cloud services, have some experience of either AWS or Azure core services, be intellectually honest about what you don't yet understand, and genuinely motivated to close gaps via self study, support from colleagues and a lot of hands on activities. We will invest in the right candidate to ensure you are well equipped to fulfil the role. Requirement Day-to-Day Operations Monitor, triage and resolve infrastructure incidents across the cloud estate. Maintain and improve observability - alerting, dashboards and log aggregation. Manage and maintain cloud resources: right sizing, cost visibility and tagging. Handle internal infrastructure provisioning, scaling and configuration changes safely and consistently. Handle new customer environment (SaaS) infrastructure provisioning, scaling and configuration changes safely and consistently. Automation & Infrastructure as Code Write and maintain IaC using Terraform across cloud providers (migration from Bicep in progress). Maintain/improve CI/CD pipelines to support reliable, repeatable deployments. Identify and automate repetitive manual processes. Security & Compliance Contribute to patching and vulnerability remediation. Support audit and compliance activities - cloud config, access reviews and evidence gathering in support of CIS/ISO controls. Collaboration & Documentation Work with Maron software engineers to support new software version deployments using containers. Create and maintain clear, up to date runbooks and infrastructure documentation. Participate in on call rotation (structured, with escalation paths and tooling support). Essential Solid working knowledge of at least the core products of either Azure or AWS - including compute, networking, storage and IAM fundamentals. Some experience writing infrastructure as code - Terraform or ARM/Bicep preferred, but CDK or Pulumi would demonstrate conceptual knowledge. Comfortable with Linux administration and scripting. Some experience of one of the following: Windows Batch, PowerShell and Bash. Understanding of networking fundamentals: VPCs/VNets, subnets, security groups, DNS, load balancers. A methodical, safety first approach to changes in production environments. Clear written communication - you document what you build and why. Desirable Experience of containerised workloads via Docker. Experience of CI/CD tooling - Azure DevOps and its Pipelines a preference, but GitHub Actions, GitLab Pipelines or similar will demonstrate the required conceptual understanding. Experience of observability tooling e.g. Prometheus, Grafana, Azure Monitor and/or CloudWatch. Working knowledge of secrets management and PKI (Azure Key Vault, AWS Secrets Manager, Web Server Digital (SSL/TLS) certificates). Any exposure to a second or third cloud platform (even via a lab or learning context). Recognised Cloud certifications (AZ-900, AZ-104, AWS CLF-C02, SAA-C03). Experience in a SaaS company or MSP environment. Experience of Cloud Infrastructure management. Projects worked outside of your role - showing an enthusiasm for cloud technologies and a genuine interest in their workings. Accessibility Statement Our company is committed to accessibility, inclusivity, and barrier free employment practices, and to upholding the human rights of all employees. We welcome and encourage applications from candidates with disabilities. Accommodations are available upon request at every stage of the recruitment process. If you require a specific accommodation due to a disability or medical need, please contact either the hiring manager or HR at , and we will work with you to ensure your needs are met.
Partner Services Development Manager - UK & Ireland page is loaded Partner Services Development Manager - UK & Irelandlocations: United Kingdom Off-Site: Londontime type: Full timeposted on: Posted Todayjob requisition id: R Discover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit Discover You At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here. Discover your next exciting career opportunity Partner Services Development Manager - UK & Ireland Location: UK or Ireland Reports To: UK&I Channel Director Employment Type: Full-time About TrendAI TrendAI is a global cybersecurity leader protecting hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. We enable organizations to simplify and secure their connected world with cutting-edge AI-powered security solutions. The Role We're seeking a strategic Partner Services Development Manager to drive growth of our Service Provider business in your country. Think of it as being part business strategist, part services architect, part enablement leader-helping Service Providers build, package, and scale differentiated managed security services that drive recurring revenue and market differentiation.You'll be the trusted advisor helping Service Providers across MSP, MSSP, DFIR, and Professional Services models commercialize security services built on the TrendAI platform. Whether partners deliver SOC-as-a-Service, managed detection and response, incident response, or professional services, you'll guide them in defining use cases, structuring service offerings, and optimizing business models for growth.Your day-to-day: Strategic business reviews with Service Provider partners, designing service commercialization frameworks, providing input on pricing and commercial models, coordinating service-specific enablement programs, running service rollout support, and collaborating with channel management, technical teams, and marketing on Service Provider growth initiatives. What You'll Actually Do (In Priority Order) Service Provider Business Growth: Build and grow relationships with Service Providers in your country and drive annual recurring revenue (ARR) growth through service-led business models. Conduct Service Provider service business reviews focused on service portfolio expansion, ARR growth, commercialization optimization, and service-centric metrics (ARR, service attach, consumption). Identify high-potential Service Providers and develop tailored engagement plans. Service Commercialization & Use Case Development: Support partners in creating, packaging, and commercializing managed security services. Guide partners in defining use cases for managed services scenarios, structuring commercial models, and optimizing pricing strategies for recurring revenue success. Enablement & Operational Readiness: Work with enablement and technical teams to tailor Service Provider service-readiness enablement on SOC integrations, automation capabilities, multitenancy, licensing structures, and API use. Support Service Providers through early service rollout and pilot phases. Cross-Functional Leadership: Collaborate with regional sales leaders and channel management teams to ensure consistent Service Provider engagement strategy. Coordinate with technical pre-sales and technical advisory teams on service implementation support. Work with marketing teams to drive Service Provider campaigns, case studies, and program initiatives. Metrics, Forecasting & Governance: Track Service Provider service business health metrics including partner activation, ARR growth, service attach rate, and service consumption metrics. Ensure Service Provider commercial compliance including channel program rules, pricing structures, and partner tier governance. Strategic Market Development: Develop strategic direction for partner services growth in your country, identify Service Provider market opportunities, and build repeatable go-to-market playbooks for service acceleration and ecosystem expansion. What We're Looking For Must-Have: 3+ years in channel sales, business development, or service sales within cybersecurity or IT industry Real experience building and scaling service-led business with MSPs, MSSPs, or Service Providers Good knowledge of cybersecurity platforms, SOC operations, or managed security service delivery models Strong commercial acumen and ability to structure service offerings, pricing models, and recurring revenue strategies with partners Comfortable with cross-functional collaboration across European markets and matrix organizations Excellent communication and stakeholder management skills-you can engage partner leadership and internal executives effectively Data-driven and structured approach to managing complex partner ecosystems Self-motivated and autonomous-comfortable operating with ambiguity and driving results independently Fluent English required. Desired: Hands-on experience in managed security services delivery (MDR, SOC-as-a-Service, incident response, professional services) Solid understanding of European MSP/MSSP landscape and Service Provider market dynamics Familiarity with TrendAI Vision One and Vision One for Service Providers platforms Understanding of partner tier structures, program governance, and competency frameworks Good network in cybersecurity Service Provider community Experience with partner business planning, joint value proposition development, and strategic partnership models Background in consumption economics, channel business models, and recurring revenue optimization Strategic Impact: You're not a support person-you shape Service Provider business strategy and drive their recurring revenue growth. Your service commercialization frameworks and business model guidance directly influence partner success and market expansion. Service-Led Growth Leadership: Own the strategic direction for Service Provider growth in your country. Build repeatable go-to-market playbooks, develop market opportunities, and drive ecosystem expansion across MSP, MSSP, DFIR, and Professional Services models. Collaborative Ecosystem: Work with a talented team including technical partner teams (implementation specialists), channel sales teams (relationship management), regional sales leaders, technical pre-sales teams, enablement teams, and marketing. You're part of a well-structured, high-performing organization. Growth & Learning: Exposure to cutting-edge managed security service models, diverse Service Provider types, and advanced cybersecurity solutions. Learn from European market leaders and develop deep Service Provider ecosystem expertise. TrendAI is an equal opportunity employer. We celebrate diversity and are committed to creating
16/05/2026
Full time
Partner Services Development Manager - UK & Ireland page is loaded Partner Services Development Manager - UK & Irelandlocations: United Kingdom Off-Site: Londontime type: Full timeposted on: Posted Todayjob requisition id: R Discover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit Discover You At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here. Discover your next exciting career opportunity Partner Services Development Manager - UK & Ireland Location: UK or Ireland Reports To: UK&I Channel Director Employment Type: Full-time About TrendAI TrendAI is a global cybersecurity leader protecting hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. We enable organizations to simplify and secure their connected world with cutting-edge AI-powered security solutions. The Role We're seeking a strategic Partner Services Development Manager to drive growth of our Service Provider business in your country. Think of it as being part business strategist, part services architect, part enablement leader-helping Service Providers build, package, and scale differentiated managed security services that drive recurring revenue and market differentiation.You'll be the trusted advisor helping Service Providers across MSP, MSSP, DFIR, and Professional Services models commercialize security services built on the TrendAI platform. Whether partners deliver SOC-as-a-Service, managed detection and response, incident response, or professional services, you'll guide them in defining use cases, structuring service offerings, and optimizing business models for growth.Your day-to-day: Strategic business reviews with Service Provider partners, designing service commercialization frameworks, providing input on pricing and commercial models, coordinating service-specific enablement programs, running service rollout support, and collaborating with channel management, technical teams, and marketing on Service Provider growth initiatives. What You'll Actually Do (In Priority Order) Service Provider Business Growth: Build and grow relationships with Service Providers in your country and drive annual recurring revenue (ARR) growth through service-led business models. Conduct Service Provider service business reviews focused on service portfolio expansion, ARR growth, commercialization optimization, and service-centric metrics (ARR, service attach, consumption). Identify high-potential Service Providers and develop tailored engagement plans. Service Commercialization & Use Case Development: Support partners in creating, packaging, and commercializing managed security services. Guide partners in defining use cases for managed services scenarios, structuring commercial models, and optimizing pricing strategies for recurring revenue success. Enablement & Operational Readiness: Work with enablement and technical teams to tailor Service Provider service-readiness enablement on SOC integrations, automation capabilities, multitenancy, licensing structures, and API use. Support Service Providers through early service rollout and pilot phases. Cross-Functional Leadership: Collaborate with regional sales leaders and channel management teams to ensure consistent Service Provider engagement strategy. Coordinate with technical pre-sales and technical advisory teams on service implementation support. Work with marketing teams to drive Service Provider campaigns, case studies, and program initiatives. Metrics, Forecasting & Governance: Track Service Provider service business health metrics including partner activation, ARR growth, service attach rate, and service consumption metrics. Ensure Service Provider commercial compliance including channel program rules, pricing structures, and partner tier governance. Strategic Market Development: Develop strategic direction for partner services growth in your country, identify Service Provider market opportunities, and build repeatable go-to-market playbooks for service acceleration and ecosystem expansion. What We're Looking For Must-Have: 3+ years in channel sales, business development, or service sales within cybersecurity or IT industry Real experience building and scaling service-led business with MSPs, MSSPs, or Service Providers Good knowledge of cybersecurity platforms, SOC operations, or managed security service delivery models Strong commercial acumen and ability to structure service offerings, pricing models, and recurring revenue strategies with partners Comfortable with cross-functional collaboration across European markets and matrix organizations Excellent communication and stakeholder management skills-you can engage partner leadership and internal executives effectively Data-driven and structured approach to managing complex partner ecosystems Self-motivated and autonomous-comfortable operating with ambiguity and driving results independently Fluent English required. Desired: Hands-on experience in managed security services delivery (MDR, SOC-as-a-Service, incident response, professional services) Solid understanding of European MSP/MSSP landscape and Service Provider market dynamics Familiarity with TrendAI Vision One and Vision One for Service Providers platforms Understanding of partner tier structures, program governance, and competency frameworks Good network in cybersecurity Service Provider community Experience with partner business planning, joint value proposition development, and strategic partnership models Background in consumption economics, channel business models, and recurring revenue optimization Strategic Impact: You're not a support person-you shape Service Provider business strategy and drive their recurring revenue growth. Your service commercialization frameworks and business model guidance directly influence partner success and market expansion. Service-Led Growth Leadership: Own the strategic direction for Service Provider growth in your country. Build repeatable go-to-market playbooks, develop market opportunities, and drive ecosystem expansion across MSP, MSSP, DFIR, and Professional Services models. Collaborative Ecosystem: Work with a talented team including technical partner teams (implementation specialists), channel sales teams (relationship management), regional sales leaders, technical pre-sales teams, enablement teams, and marketing. You're part of a well-structured, high-performing organization. Growth & Learning: Exposure to cutting-edge managed security service models, diverse Service Provider types, and advanced cybersecurity solutions. Learn from European market leaders and develop deep Service Provider ecosystem expertise. TrendAI is an equal opportunity employer. We celebrate diversity and are committed to creating
IT Project Engineer We are currently recruiting an experienced IT Project Engineer to join us here at Tailor Made Technologies on a hybrid model. We are currently adding to our existing Infrastructure Project Team due to the successful business growth of Tailor Made Technologies. This hands-on technical infrastructure design and project delivery role is vital for us. We are looking for the right person to come and add their experience to our forward thinking, innovative and dynamic team. In return we will provide training and support to develop your career, helping you reach your potential. There will be expected travel with this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. 25 days holiday plus bank holidays. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our IT Project Engineer As our IT Project Engineer your role will be working on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures. You will be working closely with the Project Managers, Account Managers, and Technical Consultants, ensuring successful delivery of our bespoke projects to our clients in a timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server 2008R2 2022 Active Directory / GPO Exchange/Office365 VMware ESXi (phone number removed) including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki and Unifi Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown Previous Experience: Strong infrastructure and networking skills and experience. You will be at ease troubleshooting and resolving issues in reference environments and on live systems, as well as comfortable documenting, testing, implementing and supporting changes following on from an approved change control process. Previous ownership of projects throughout their entire lifecycle ensuring all targets are met. Strong experience of working with internal and external teams to the most professional standards.
14/05/2026
Full time
IT Project Engineer We are currently recruiting an experienced IT Project Engineer to join us here at Tailor Made Technologies on a hybrid model. We are currently adding to our existing Infrastructure Project Team due to the successful business growth of Tailor Made Technologies. This hands-on technical infrastructure design and project delivery role is vital for us. We are looking for the right person to come and add their experience to our forward thinking, innovative and dynamic team. In return we will provide training and support to develop your career, helping you reach your potential. There will be expected travel with this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. 25 days holiday plus bank holidays. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our IT Project Engineer As our IT Project Engineer your role will be working on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures. You will be working closely with the Project Managers, Account Managers, and Technical Consultants, ensuring successful delivery of our bespoke projects to our clients in a timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server 2008R2 2022 Active Directory / GPO Exchange/Office365 VMware ESXi (phone number removed) including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki and Unifi Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown Previous Experience: Strong infrastructure and networking skills and experience. You will be at ease troubleshooting and resolving issues in reference environments and on live systems, as well as comfortable documenting, testing, implementing and supporting changes following on from an approved change control process. Previous ownership of projects throughout their entire lifecycle ensuring all targets are met. Strong experience of working with internal and external teams to the most professional standards.
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
13/05/2026
Full time
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
Role overview: Vorboss is looking for a Network Support Engineer to help manage the connectivity and infrastructure in our network. This includes helping to commission, maintain and upgrade our network infrastructure, and manage the change when required. You will identify and assess customers' needs, to achieve, and exceed, customer satisfaction. You will build sustainable relationships and trust with customers through open and interactive communication and handle all customer queries, provide appropriate solutions and alternatives within the expected time frame. Key responsibilities: (Please note that this is not an exhaustive list, and other duties and responsibilities within the scope and grading of the post may arise over time. Due to the fast paced environment, we require flexibility and a can do attitude). Commission, maintain and upgrade our Network Infrastructure. Manage change to the Network Infrastructure when required. Be responsible for operational systems and intervene where and when required. Maintain correct and detailed documentation for the Network Infrastructure. Help adapt and develop technical procedures and Knowledge Base. Assist other Network Engineers in resolving incidents, requests, and changes in a timely manner, including escalations. Be available to work on the Network Infrastructure outside of usual business hours, both planned and unplanned. Communicate effectively both orally and in writing within the technical team, the wider organisation and to customers. The right candidate: At least 2 years' experience working in a service desk within an SME / ISP / MSP environment. Hands on experience with monitoring, network diagnostics and network analytics tools. Current working knowledge of routing, switching & wireless technologies. Good understanding of the OSI or TCP/IP model, MPLS/VPLS management and deployment. Experience with configuring and maintaining Juniper routers in a service provider environment, and specifically with RSVP based MPLS networks, VPLS, BGP route reflector, and dual stack environments. Good experience in and strong knowledge of a range of network and network security platforms including BGP, Juniper or Cisco ISP & enterprise routing & switching, Juniper or Cisco Security appliances and Ruckus & Unifi WAP. Desire to learn new technologies, develop advanced networking skills and share them across the team. Excellent time management and organisation. Desired skills: CCNA JNCIA Junos, Fortinet NSE 1 and 2 Degree educated or equivalent work experience ITIL Foundation Knowledge of CRM/ERP like Oracle/Salesforce Personal Attributes: Strong troubleshooting and analytical skills Ability to manage multiple priorities in a fast paced MSP environment Proactive mindset with a commitment to continuous learning and improvement Methodical, organised, and detail focused Customer focused with excellent verbal and written communication skills Benefits: Employee Share Plan Company pension scheme. 25 days of annual leave allowance that increases with years served (excluding bank holidays). Access to Spill, our mental health support partner. Cycle to work scheme. Half price gym memberships through the healthcare provider. Free eye test. Hastee app, to help manage your salary and finances. Diversity, inclusion, and equal opportunities: We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination. Vorboss promotes step free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.
10/05/2026
Full time
Role overview: Vorboss is looking for a Network Support Engineer to help manage the connectivity and infrastructure in our network. This includes helping to commission, maintain and upgrade our network infrastructure, and manage the change when required. You will identify and assess customers' needs, to achieve, and exceed, customer satisfaction. You will build sustainable relationships and trust with customers through open and interactive communication and handle all customer queries, provide appropriate solutions and alternatives within the expected time frame. Key responsibilities: (Please note that this is not an exhaustive list, and other duties and responsibilities within the scope and grading of the post may arise over time. Due to the fast paced environment, we require flexibility and a can do attitude). Commission, maintain and upgrade our Network Infrastructure. Manage change to the Network Infrastructure when required. Be responsible for operational systems and intervene where and when required. Maintain correct and detailed documentation for the Network Infrastructure. Help adapt and develop technical procedures and Knowledge Base. Assist other Network Engineers in resolving incidents, requests, and changes in a timely manner, including escalations. Be available to work on the Network Infrastructure outside of usual business hours, both planned and unplanned. Communicate effectively both orally and in writing within the technical team, the wider organisation and to customers. The right candidate: At least 2 years' experience working in a service desk within an SME / ISP / MSP environment. Hands on experience with monitoring, network diagnostics and network analytics tools. Current working knowledge of routing, switching & wireless technologies. Good understanding of the OSI or TCP/IP model, MPLS/VPLS management and deployment. Experience with configuring and maintaining Juniper routers in a service provider environment, and specifically with RSVP based MPLS networks, VPLS, BGP route reflector, and dual stack environments. Good experience in and strong knowledge of a range of network and network security platforms including BGP, Juniper or Cisco ISP & enterprise routing & switching, Juniper or Cisco Security appliances and Ruckus & Unifi WAP. Desire to learn new technologies, develop advanced networking skills and share them across the team. Excellent time management and organisation. Desired skills: CCNA JNCIA Junos, Fortinet NSE 1 and 2 Degree educated or equivalent work experience ITIL Foundation Knowledge of CRM/ERP like Oracle/Salesforce Personal Attributes: Strong troubleshooting and analytical skills Ability to manage multiple priorities in a fast paced MSP environment Proactive mindset with a commitment to continuous learning and improvement Methodical, organised, and detail focused Customer focused with excellent verbal and written communication skills Benefits: Employee Share Plan Company pension scheme. 25 days of annual leave allowance that increases with years served (excluding bank holidays). Access to Spill, our mental health support partner. Cycle to work scheme. Half price gym memberships through the healthcare provider. Free eye test. Hastee app, to help manage your salary and finances. Diversity, inclusion, and equal opportunities: We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination. Vorboss promotes step free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.
IT Project Engineer - Exciting New Role with a Leading MSP Are you a skilled 2nd/3rd Line Engineer with hands-on project experience, ready to take the next step into a dedicated IT Project role ? Do you want to work with a fast-growing MSP, delivering complex technical projects for a diverse client base, whilst expanding your skills across enterprise-level tech? This is a brand-new opportunity to join a supportive, close-knit team, working on high-value IT projects that make a real impact for 400+ businesses across the UK. Location: Redhill Salary: £40,000 - £50,000 (DOE) Benefits: Company laptop & equipment, performance-based bonus, 22 days holiday (rising to 25 with service), Ongoing training & development support, regular team socials and a supportive working culture The Role As an IT Project Engineer, you will take ownership of the planning, delivery, and implementation of a wide variety of technical projects. You'll work closely with the wider engineering team, helping scope requirements, configure solutions, and ensure smooth deployment to client environments. You'll be trusted to deliver across Microsoft, networking, virtualisation, and security technologies, providing technical expertise while maintaining excellent client communication. This is a role for someone with proven 2nd or 3rd Line experience, who has already been involved in project delivery and is looking to step fully into a project-focused position. Your Day-to-Day: Deliver and implement technical projects for SME clients, both remotely and on-site Work closely with project managers and senior engineers to scope and plan solutions Configure and deploy servers, networking, virtual desktops, and security solutions Provide escalated technical input during project phases, ensuring successful delivery Assist with client onboarding and infrastructure upgrades Document all project work and hand over smoothly to support teams Act as a trusted technical advisor, ensuring clients understand solutions and best practices Tech You Will Work With: OS & Servers: Windows Server, Active Directory, Azure AD, Hyper-V, VMware Cloud & Virtualisation: Microsoft 365, Citrix, RDS Networking: Firewalls, switches, routers (e.g., Fortinet, Cisco, Sophos) Backups & DR: Veeam, off-site disaster recovery solutions Monitoring & Security: MSP-standard monitoring tools, patching & endpoint protection What You Bring: At least 2 years' experience delivering IT projects in an MSP or fast-paced IT environment Strong technical grounding at 2nd/3rd Line level across Microsoft, networking & infrastructure Proven experience in scoping, configuring, and implementing technical solutions Excellent problem-solving and communication skills Customer-first approach, with the ability to explain technical solutions in plain English A full UK driving licence and access to a vehicle (essential due to client site visits) For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
03/10/2025
Full time
IT Project Engineer - Exciting New Role with a Leading MSP Are you a skilled 2nd/3rd Line Engineer with hands-on project experience, ready to take the next step into a dedicated IT Project role ? Do you want to work with a fast-growing MSP, delivering complex technical projects for a diverse client base, whilst expanding your skills across enterprise-level tech? This is a brand-new opportunity to join a supportive, close-knit team, working on high-value IT projects that make a real impact for 400+ businesses across the UK. Location: Redhill Salary: £40,000 - £50,000 (DOE) Benefits: Company laptop & equipment, performance-based bonus, 22 days holiday (rising to 25 with service), Ongoing training & development support, regular team socials and a supportive working culture The Role As an IT Project Engineer, you will take ownership of the planning, delivery, and implementation of a wide variety of technical projects. You'll work closely with the wider engineering team, helping scope requirements, configure solutions, and ensure smooth deployment to client environments. You'll be trusted to deliver across Microsoft, networking, virtualisation, and security technologies, providing technical expertise while maintaining excellent client communication. This is a role for someone with proven 2nd or 3rd Line experience, who has already been involved in project delivery and is looking to step fully into a project-focused position. Your Day-to-Day: Deliver and implement technical projects for SME clients, both remotely and on-site Work closely with project managers and senior engineers to scope and plan solutions Configure and deploy servers, networking, virtual desktops, and security solutions Provide escalated technical input during project phases, ensuring successful delivery Assist with client onboarding and infrastructure upgrades Document all project work and hand over smoothly to support teams Act as a trusted technical advisor, ensuring clients understand solutions and best practices Tech You Will Work With: OS & Servers: Windows Server, Active Directory, Azure AD, Hyper-V, VMware Cloud & Virtualisation: Microsoft 365, Citrix, RDS Networking: Firewalls, switches, routers (e.g., Fortinet, Cisco, Sophos) Backups & DR: Veeam, off-site disaster recovery solutions Monitoring & Security: MSP-standard monitoring tools, patching & endpoint protection What You Bring: At least 2 years' experience delivering IT projects in an MSP or fast-paced IT environment Strong technical grounding at 2nd/3rd Line level across Microsoft, networking & infrastructure Proven experience in scoping, configuring, and implementing technical solutions Excellent problem-solving and communication skills Customer-first approach, with the ability to explain technical solutions in plain English A full UK driving licence and access to a vehicle (essential due to client site visits) For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
IT Technical Consultant Overview of the Role We're on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you'll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You'll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It's a role where your technical know-how meets people skills, and where you'll see the impact of your work first-hand. If you're curious, collaborative, and enjoy making technology work for people, we'd love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals - our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
01/09/2025
Full time
IT Technical Consultant Overview of the Role We're on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you'll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You'll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It's a role where your technical know-how meets people skills, and where you'll see the impact of your work first-hand. If you're curious, collaborative, and enjoy making technology work for people, we'd love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals - our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
IT Technical Consultant Overview of the Role We re on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you ll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You ll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It s a role where your technical know-how meets people skills, and where you ll see the impact of your work first-hand. If you re curious, collaborative, and enjoy making technology work for people, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
01/09/2025
Full time
IT Technical Consultant Overview of the Role We re on the lookout for an IT Technical Consultant who loves solving problems and turning ideas into real-world solutions. At TMT, you ll work closely with our customers, sales teams, and Project Coordinators to design IT solutions that are smart, secure, and built to last. You ll be there from the very start listening to what our clients need, shaping ideas, and making sure our projects not only work on paper but work brilliantly in practice. It s a role where your technical know-how meets people skills, and where you ll see the impact of your work first-hand. If you re curious, collaborative, and enjoy making technology work for people, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our IT Technical Consultant: Engage directly with customers to understand their IT challenges, goals, and requirements. Work alongside Account Managers and New Business Consultants to propose tailored solutions. Design technically feasible, scalable, and cost-effective IT solutions aligned with client expectations and budgets. Produce detailed technical scopes of work for implementation by the Projects Team. Collaborate with technical teams to ensure clarity and alignment between design and delivery. Serve as a trusted Technical Advisor to both internal and external teams. Your Previous Experience: Experienced IT Project Engineer looking to break into a consultancy role or experience in a technical consultancy or solution design role within an MSP or similar environment. A strong communicator with the ability to present and explain technical concepts to non-technical stakeholders. A customer-centric mindset with the ability to build trust and influence decisions. Excellent proven problem solving and solution building capabilities. Ability to balance technical depth with commercial awareness and budget considerations. Essential Technical Skills While TMT is primarily a Microsoft-centric business, we partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure Windows Server (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi Networking & Switching: Aruba Firewalls: WatchGuard, Meraki, SonicWALL Storage Solutions (SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect / M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as "DO Diversity", aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the "City Gives Back" allows us to support our local community that has been affected by the COVID-19 pandemic...and much more! Job Duties Owning Management of Services being delivered to client(s) Owning Delivery of Services being delivered to client(s) Adherence to SLAs (which contain penalties) Ensuring Client satisfaction Ensuring Services delivered in line with Contractual terms Ensuring Continuous Service Improvement & Innovation Defining what is "BAU" and what is "Project Work" Overseeing the transition of support of New/Changed Services into the Managed Security Services (MSS) scope Preparing for and Driving Monthly Service Review meetings providing presentation slides and reports Understanding the client's business process cycle Managing resourcing levels appropriately Working closely with NTT DATA UK and Partners NTT Security UK DM SOC & TD SOC (onshore) NTT DATA Romania SOCs (near shore) NTT DATA Bangalore Indian remote based staff (far shore) UK Security Monitoring 3 rd party MSPs (onshore) German 3 rd party Identity Access Management (IAM) MSPs (near shore) Characteristics Strong teamwork skills and attention to detail Excellent written and verbal communication skills Proficiency in leading both physical and virtual teams Experience in dealing with 3 rd -party provided services Operational ability in diverse, large-scale environments Exceptional customer facing skills Ability to manage conflict and offer suitable resolutions Self-motivation and able to take responsibility Skills Minimum of 5 years' experience of working in a multi-tiered IT enterprise Minimum of 3 years' experience in a Service Delivery Management role End-to-End Management of a Service Management function including: Service Management Incident Management Change Management & Problem Management Understanding the client's business process cycle and manage resourcing levels appropriately IT Service Management system experience (preferably ServiceNOW) Good understanding of ITIL ( IT I nfrastructure L ibrary) Good understanding of MITRE ATT&CK ( A dversarial T actics T echniques & C ommon K nowledge) Good Technical knowledge and experience with some or all of the following: IT Networks IT Network Security Operating System Administration (Windows and/or UNIX/LINUX) Cloud Computing IT Hardware (specifically Firewalls) IT Security Software (specifically IPS/IDS, Security Gateways, VPNs) Certification & Training ITIL v3 or 4 Foundation or Intermediate (preferred) certification IT Network Security Foundation certification MITRE ATT&CK foundation certification Any Operating System (Microsoft Windows, UNIX or LINUX) Foundation training Any Operating System (Microsoft Windows, UNIX or LINUX) Administration training
24/09/2022
Full time
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as "DO Diversity", aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the "City Gives Back" allows us to support our local community that has been affected by the COVID-19 pandemic...and much more! Job Duties Owning Management of Services being delivered to client(s) Owning Delivery of Services being delivered to client(s) Adherence to SLAs (which contain penalties) Ensuring Client satisfaction Ensuring Services delivered in line with Contractual terms Ensuring Continuous Service Improvement & Innovation Defining what is "BAU" and what is "Project Work" Overseeing the transition of support of New/Changed Services into the Managed Security Services (MSS) scope Preparing for and Driving Monthly Service Review meetings providing presentation slides and reports Understanding the client's business process cycle Managing resourcing levels appropriately Working closely with NTT DATA UK and Partners NTT Security UK DM SOC & TD SOC (onshore) NTT DATA Romania SOCs (near shore) NTT DATA Bangalore Indian remote based staff (far shore) UK Security Monitoring 3 rd party MSPs (onshore) German 3 rd party Identity Access Management (IAM) MSPs (near shore) Characteristics Strong teamwork skills and attention to detail Excellent written and verbal communication skills Proficiency in leading both physical and virtual teams Experience in dealing with 3 rd -party provided services Operational ability in diverse, large-scale environments Exceptional customer facing skills Ability to manage conflict and offer suitable resolutions Self-motivation and able to take responsibility Skills Minimum of 5 years' experience of working in a multi-tiered IT enterprise Minimum of 3 years' experience in a Service Delivery Management role End-to-End Management of a Service Management function including: Service Management Incident Management Change Management & Problem Management Understanding the client's business process cycle and manage resourcing levels appropriately IT Service Management system experience (preferably ServiceNOW) Good understanding of ITIL ( IT I nfrastructure L ibrary) Good understanding of MITRE ATT&CK ( A dversarial T actics T echniques & C ommon K nowledge) Good Technical knowledge and experience with some or all of the following: IT Networks IT Network Security Operating System Administration (Windows and/or UNIX/LINUX) Cloud Computing IT Hardware (specifically Firewalls) IT Security Software (specifically IPS/IDS, Security Gateways, VPNs) Certification & Training ITIL v3 or 4 Foundation or Intermediate (preferred) certification IT Network Security Foundation certification MITRE ATT&CK foundation certification Any Operating System (Microsoft Windows, UNIX or LINUX) Foundation training Any Operating System (Microsoft Windows, UNIX or LINUX) Administration training
SAP Fieldglass Functional Consultant Location: Birmingham, Manchester or Edinburgh Career Level: Recruiting at the following levels: Associate Manager or Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a Team As part of Smart Procurement UKI, the Fieldglass Consultant would lead and assist with Fieldglass implementations and contribute towards the progress of the Fieldglass pipeline in the region. The Project's delivery would require an expert who could lead Fieldglass implementation from planning to delivery. The job responsibilities would include conducting demos & workshops and ensuring successful completion of all project delivery phases from requirement gathering, configuration, testing and go-live to training to stabilization of Fieldglass Application for our clients. The Consultant is expected to lead all theSAP Fieldglassaspects of the Proposal, interact with potential and current clients. Conduct demos for clients and help grow our footprint in the procurement market of VMS solutions experts. In our team you will learn to: Lead the development of the SAP Fieldglass portions of proposals. Advise on all customer's questions as described in the RFP. Define and carve out solutions to solve client business problems that take advantage of SAP's latest cloud enabled Solutions. Support clients to develop SAP Fieldglass transformation roadmaps, advising on analytics operating model best practices, governance and hybrid technology architectures. Drive the necessary solution sign-off with robust thinking based on client business objectives, industry imperatives, risk assessment, budget and technology options. As a SAP Fieldglass Consultant, you will: Interact and work with the customer and workstream leads to ensure application and technical requirements are defined. Ensure all requirements trace back to the customer's needs, so the technical direction is consistent with the customer's strategy. Provide regular status updates on development to Leadership and delivery/project lead. Identify and communicate impacts or risks that may impact ongoing deployments Track and ensure approvals are obtained on functional and technical design documentation for change requests and deviations by the stakeholders and team leads. Interact with SAP FG vendor to explore and define solutions and integrations. Design and deliver SAP Fieldglass enabled solutions in accordance with the clients roadmap and business drivers. Work with the Change Management team and Ensure the creation of training materials. Conduct and impart training for all stakeholders including MSPs and Suppliers. Lead and create migration plan with the cutover team. Work with functional and technical architects to manage the migration of design to test environments and production with the cutover lead. Show more Show less Qualifications We are looking for experience in the following skills: Ability to define the scope, configure, and execute a functional requirement. Ability to map customer requirements to technology capabilities. Ability to review project deliverables for completeness, quality and ensure compliance with established project standards. while meeting project deadlines and objectives. Ability to document risks and issues and communicate the status of progress against plan, taking corrective action as necessary. Business process mapping and knowledge to identify opportunities for process improvement. Troubleshooting and Problem-solving Set yourself apart: Ability to demonstrate innovative thinking in front of our clients in to help them maximise the value of their investments in data. A proven track record of analytics solution delivery experience from assisting clients with their initial thinking, through to definition of functional requirements, right through to delivery. The ability to develop relationships with clients, through confidence in presenting challenging points of view and innovative solutions to their business challenges. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 31/08/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS SRG100 Locations Birmingham,Edinburgh,Manchester
23/09/2022
Full time
SAP Fieldglass Functional Consultant Location: Birmingham, Manchester or Edinburgh Career Level: Recruiting at the following levels: Associate Manager or Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a Team As part of Smart Procurement UKI, the Fieldglass Consultant would lead and assist with Fieldglass implementations and contribute towards the progress of the Fieldglass pipeline in the region. The Project's delivery would require an expert who could lead Fieldglass implementation from planning to delivery. The job responsibilities would include conducting demos & workshops and ensuring successful completion of all project delivery phases from requirement gathering, configuration, testing and go-live to training to stabilization of Fieldglass Application for our clients. The Consultant is expected to lead all theSAP Fieldglassaspects of the Proposal, interact with potential and current clients. Conduct demos for clients and help grow our footprint in the procurement market of VMS solutions experts. In our team you will learn to: Lead the development of the SAP Fieldglass portions of proposals. Advise on all customer's questions as described in the RFP. Define and carve out solutions to solve client business problems that take advantage of SAP's latest cloud enabled Solutions. Support clients to develop SAP Fieldglass transformation roadmaps, advising on analytics operating model best practices, governance and hybrid technology architectures. Drive the necessary solution sign-off with robust thinking based on client business objectives, industry imperatives, risk assessment, budget and technology options. As a SAP Fieldglass Consultant, you will: Interact and work with the customer and workstream leads to ensure application and technical requirements are defined. Ensure all requirements trace back to the customer's needs, so the technical direction is consistent with the customer's strategy. Provide regular status updates on development to Leadership and delivery/project lead. Identify and communicate impacts or risks that may impact ongoing deployments Track and ensure approvals are obtained on functional and technical design documentation for change requests and deviations by the stakeholders and team leads. Interact with SAP FG vendor to explore and define solutions and integrations. Design and deliver SAP Fieldglass enabled solutions in accordance with the clients roadmap and business drivers. Work with the Change Management team and Ensure the creation of training materials. Conduct and impart training for all stakeholders including MSPs and Suppliers. Lead and create migration plan with the cutover team. Work with functional and technical architects to manage the migration of design to test environments and production with the cutover lead. Show more Show less Qualifications We are looking for experience in the following skills: Ability to define the scope, configure, and execute a functional requirement. Ability to map customer requirements to technology capabilities. Ability to review project deliverables for completeness, quality and ensure compliance with established project standards. while meeting project deadlines and objectives. Ability to document risks and issues and communicate the status of progress against plan, taking corrective action as necessary. Business process mapping and knowledge to identify opportunities for process improvement. Troubleshooting and Problem-solving Set yourself apart: Ability to demonstrate innovative thinking in front of our clients in to help them maximise the value of their investments in data. A proven track record of analytics solution delivery experience from assisting clients with their initial thinking, through to definition of functional requirements, right through to delivery. The ability to develop relationships with clients, through confidence in presenting challenging points of view and innovative solutions to their business challenges. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 31/08/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS SRG100 Locations Birmingham,Edinburgh,Manchester
Network Manager Network Manager required by a small managed services provider based in Marlow, Buckinghamshire. The company deliver managed networking, compute, and storage solutions to a wide range of both Enterprise and Online clients. Due to planned growth the company are seeking an experienced Network Manager to take a leading role in the deployment, management and troubleshooting of both inhouse and client infrastructure. The position includes the management of (currently) 1 Network Engineer, and therefore experience leading/managing Network Engineers will be preferred. Examples of responsibilities: Manage and monitor all Client network environments Install, configure, test and maintain new platforms both internally and on behalf of clients Proactively ensure the highest levels of network and infrastructure availability React to network failures and troubleshoot issues through to resolution Participate in the design of new environments and general direction of network design and operation within the company and its clients Essential experience: Local Area Networks (LAN) - In-depth experience of ethernet and its use both locally and over extended distance via pseudo wire/VPLS BGP - Experience of BGP both as an EGP to integrate with other Autonomous systems, and within an AS especially in the context of distributing routes within isolated VRF's Firewalls - strong understanding of the principals and operation of stateful firewalls in general, and in particular the Cisco ASA range of devices HTTP Proxies - Appreciate of the use of proxies operating at layer 7 (http/https) to manage traffic flows and isolate web/application servers from malicious/disruptive requests Network support - knowledge and experience of protocols and services such as DNS/Radius/Syslog/TLS Security - Understanding the importance of security and the processes, architectures, and technical tools that are deployed to ensure security is maintained This is an exciting opportunity to take a lead role in a growing MSP. If you are looking for an opportunity of this nature, please contact or call .
07/10/2021
Full time
Network Manager Network Manager required by a small managed services provider based in Marlow, Buckinghamshire. The company deliver managed networking, compute, and storage solutions to a wide range of both Enterprise and Online clients. Due to planned growth the company are seeking an experienced Network Manager to take a leading role in the deployment, management and troubleshooting of both inhouse and client infrastructure. The position includes the management of (currently) 1 Network Engineer, and therefore experience leading/managing Network Engineers will be preferred. Examples of responsibilities: Manage and monitor all Client network environments Install, configure, test and maintain new platforms both internally and on behalf of clients Proactively ensure the highest levels of network and infrastructure availability React to network failures and troubleshoot issues through to resolution Participate in the design of new environments and general direction of network design and operation within the company and its clients Essential experience: Local Area Networks (LAN) - In-depth experience of ethernet and its use both locally and over extended distance via pseudo wire/VPLS BGP - Experience of BGP both as an EGP to integrate with other Autonomous systems, and within an AS especially in the context of distributing routes within isolated VRF's Firewalls - strong understanding of the principals and operation of stateful firewalls in general, and in particular the Cisco ASA range of devices HTTP Proxies - Appreciate of the use of proxies operating at layer 7 (http/https) to manage traffic flows and isolate web/application servers from malicious/disruptive requests Network support - knowledge and experience of protocols and services such as DNS/Radius/Syslog/TLS Security - Understanding the importance of security and the processes, architectures, and technical tools that are deployed to ensure security is maintained This is an exciting opportunity to take a lead role in a growing MSP. If you are looking for an opportunity of this nature, please contact or call .
