Are you a Service Desk Engineer looking to take on a new challenge? Would you like to work with a growing MSP delivering 1 st class customer service and technical support to a broad base of customers across the UK? You will work in a hybrid fashion, on average 3 days per week at home, with 2 days spent onsite with clients. Clients are based in and around the Midlands (Birmingham, Coventy, Solihull) You will have an opportunity to work a wide range of technology with customers from variety of industries solving 1 st and 2 nd line incidents, requests, and problems remotely. You should be confident and skilled across the following areas: Microsoft 365 Suite: Exchange, SharePoint, Teams, Intune, Azure AD Networking Fundamentals: VPN configuration and troubleshooting DNS, DHCP Basic firewall management Security & Endpoint Protection: Antivirus troubleshooting and deployment RMM Platforms: Experience with Datto, ConnectWise Automate, N-Able, or similar tools General Troubleshooting: Across Windows OS, desktop/laptop hardware, printers, and common cloud applications Due to their diverse client portfolio, you'll gain hands-on experience with a range of bespoke and industry-specific technologies. Every day brings something new! This is a great role for someone who enjoys variety and continuous learning. As this role requires travel, you will need a clean, full driving license as well as access to your own vehicle (you will be reimbursed for your travel expenses). You will be provided with a company car. Salary wise, this is paying between £30,000 - £32,500 plus bonus and benefits. There is an on-call element for this role (2 weeks per month) which does carry additional pay. Please get in touch for more information.
12/09/2025
Full time
Are you a Service Desk Engineer looking to take on a new challenge? Would you like to work with a growing MSP delivering 1 st class customer service and technical support to a broad base of customers across the UK? You will work in a hybrid fashion, on average 3 days per week at home, with 2 days spent onsite with clients. Clients are based in and around the Midlands (Birmingham, Coventy, Solihull) You will have an opportunity to work a wide range of technology with customers from variety of industries solving 1 st and 2 nd line incidents, requests, and problems remotely. You should be confident and skilled across the following areas: Microsoft 365 Suite: Exchange, SharePoint, Teams, Intune, Azure AD Networking Fundamentals: VPN configuration and troubleshooting DNS, DHCP Basic firewall management Security & Endpoint Protection: Antivirus troubleshooting and deployment RMM Platforms: Experience with Datto, ConnectWise Automate, N-Able, or similar tools General Troubleshooting: Across Windows OS, desktop/laptop hardware, printers, and common cloud applications Due to their diverse client portfolio, you'll gain hands-on experience with a range of bespoke and industry-specific technologies. Every day brings something new! This is a great role for someone who enjoys variety and continuous learning. As this role requires travel, you will need a clean, full driving license as well as access to your own vehicle (you will be reimbursed for your travel expenses). You will be provided with a company car. Salary wise, this is paying between £30,000 - £32,500 plus bonus and benefits. There is an on-call element for this role (2 weeks per month) which does carry additional pay. Please get in touch for more information.
Desktop Engineer - 5 months Contract - £200/day Inside IR35 - Stoke-on-Trent onsite - SCC FLEX CONTRACT We are seeking a skilled Desktop Engineer responsible for providing technical support and maintenance for end-user computing environments. This role ensures the stability, integrity, and efficient operation of desktop systems, hardware, and software across the organization. The ideal candidate will have strong troubleshooting skills, excellent customer service, and a proactive approach to problem-solving. Your responsibilities as a Desktop Engineer: Install, configure, and maintain desktop hardware, operating systems, and software applications Provide support for end-user issues, escalating when necessary Manage and troubleshoot Windows and Mac OS environments, including patching and updates Support remote access tools, VPNs, and mobile device management (MDM) platforms Maintain inventory of hardware and software assets; assist with asset life cycle management Collaborate with IT teams to deploy new systems and upgrades Monitor system performance and proactively resolve issues Ensure compliance with security policies and procedures Document technical procedures, solutions, and user guides Assist with onboarding/offboarding processes, including account setup and device provisioning Participate in IT projects and initiatives as needed As a suitable Desktop Engineer, you will have: Proven experience in desktop support or engineering roles Strong knowledge of Windows 10/11, macOS, and Microsoft Office Suite Familiarity with Active Directory, Group Policy, and SCCM or Intune Experience with ticketing systems (eg, ServiceNow, Jira) Understanding of networking fundamentals (TCP/IP, DNS, DHCP) Excellent communication and interpersonal skills Ability to work independently and manage multiple priorities Certifications such as CompTIA A+, Microsoft MCP, or ITIL are a plus If you are a results-driven Desktop Engineer with a passion for your work, we want to hear from you. Immediate start. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
12/09/2025
Contractor
Desktop Engineer - 5 months Contract - £200/day Inside IR35 - Stoke-on-Trent onsite - SCC FLEX CONTRACT We are seeking a skilled Desktop Engineer responsible for providing technical support and maintenance for end-user computing environments. This role ensures the stability, integrity, and efficient operation of desktop systems, hardware, and software across the organization. The ideal candidate will have strong troubleshooting skills, excellent customer service, and a proactive approach to problem-solving. Your responsibilities as a Desktop Engineer: Install, configure, and maintain desktop hardware, operating systems, and software applications Provide support for end-user issues, escalating when necessary Manage and troubleshoot Windows and Mac OS environments, including patching and updates Support remote access tools, VPNs, and mobile device management (MDM) platforms Maintain inventory of hardware and software assets; assist with asset life cycle management Collaborate with IT teams to deploy new systems and upgrades Monitor system performance and proactively resolve issues Ensure compliance with security policies and procedures Document technical procedures, solutions, and user guides Assist with onboarding/offboarding processes, including account setup and device provisioning Participate in IT projects and initiatives as needed As a suitable Desktop Engineer, you will have: Proven experience in desktop support or engineering roles Strong knowledge of Windows 10/11, macOS, and Microsoft Office Suite Familiarity with Active Directory, Group Policy, and SCCM or Intune Experience with ticketing systems (eg, ServiceNow, Jira) Understanding of networking fundamentals (TCP/IP, DNS, DHCP) Excellent communication and interpersonal skills Ability to work independently and manage multiple priorities Certifications such as CompTIA A+, Microsoft MCP, or ITIL are a plus If you are a results-driven Desktop Engineer with a passion for your work, we want to hear from you. Immediate start. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on-premise & cloud-hosted environment on a BAU basis.You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment.This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need to be a UK Citizen or have Indefinite leave to remain. Duties: Providing 3rd line technical support across the IT Infrastructure environment including cloud technologies and telephony networks. Ensuring that all incidents, problems, and requests are progressed and updated through to completion. Design, deploy, and maintain scalable and secure infrastructure solutions within a contact centre environment. Collaborate with cross-functional teams to develop and implement network policies, procedures, and best practices. Experience: A minimum of 5 years experience at least 3 of which must be at 3rd Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office 365, Azure, Active Directory, Intune, Entra. Experience working with a large application estate running IIS & SQL. Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong & demonstrable experience migrating workloads to cloud platforms.
12/09/2025
Full time
Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on-premise & cloud-hosted environment on a BAU basis.You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment.This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need to be a UK Citizen or have Indefinite leave to remain. Duties: Providing 3rd line technical support across the IT Infrastructure environment including cloud technologies and telephony networks. Ensuring that all incidents, problems, and requests are progressed and updated through to completion. Design, deploy, and maintain scalable and secure infrastructure solutions within a contact centre environment. Collaborate with cross-functional teams to develop and implement network policies, procedures, and best practices. Experience: A minimum of 5 years experience at least 3 of which must be at 3rd Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office 365, Azure, Active Directory, Intune, Entra. Experience working with a large application estate running IIS & SQL. Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong & demonstrable experience migrating workloads to cloud platforms.
Associate Architect - Cloud Security | Slough/Langley (Hybrid, 2 days onsite) Are you passionate about cloud security and looking to grow your career in a dynamic, fast-paced environment? We're hiring an Associate Architect with 1-3 years of experience to join a forward-thinking team focused on cloud security and development operations. About the Role: As an Associate Architect, you will focus on security architecture, including development security operations and CI/CD pipelines, applying security best practices on cloud platforms. You'll be involved in security and platform reviews, security design, risk profiling, and compliance with industry mandates. You will collaborate closely with Cloud, Security, Infrastructure, and Travel Digital teams, reporting to the Senior Director of Security Architecture. Key Responsibilities: Security architecture design and implementation Development security operations and CI/CD pipeline management Conduct security and platform reviews, risk profiling, and compliance adherence Collaborate cross-functionally to embed security into cloud solutions Must-Have Skills: 1-3 years' experience in cloud security, software engineering, or development security operations Hands-on exposure to AWS cloud services Strong understanding of Identity and Access Management (IAM) principles and tools Experience with Scripting/programming languages (eg, JavaScript) Foundational knowledge of networking and security principles Familiarity with Git-based development workflows (preferably GitHub) Strong problem-solving skills and a passion for security What We Offer: Benefits: 25 days holiday, pension, life insurance Location: Slough/Langley (2 days onsite) Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
12/09/2025
Full time
Associate Architect - Cloud Security | Slough/Langley (Hybrid, 2 days onsite) Are you passionate about cloud security and looking to grow your career in a dynamic, fast-paced environment? We're hiring an Associate Architect with 1-3 years of experience to join a forward-thinking team focused on cloud security and development operations. About the Role: As an Associate Architect, you will focus on security architecture, including development security operations and CI/CD pipelines, applying security best practices on cloud platforms. You'll be involved in security and platform reviews, security design, risk profiling, and compliance with industry mandates. You will collaborate closely with Cloud, Security, Infrastructure, and Travel Digital teams, reporting to the Senior Director of Security Architecture. Key Responsibilities: Security architecture design and implementation Development security operations and CI/CD pipeline management Conduct security and platform reviews, risk profiling, and compliance adherence Collaborate cross-functionally to embed security into cloud solutions Must-Have Skills: 1-3 years' experience in cloud security, software engineering, or development security operations Hands-on exposure to AWS cloud services Strong understanding of Identity and Access Management (IAM) principles and tools Experience with Scripting/programming languages (eg, JavaScript) Foundational knowledge of networking and security principles Familiarity with Git-based development workflows (preferably GitHub) Strong problem-solving skills and a passion for security What We Offer: Benefits: 25 days holiday, pension, life insurance Location: Slough/Langley (2 days onsite) Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
3rd Line Support Engineer Birmingham £45,000-£50,000 Oscar Technology has partnered with a leading MSP near Solihull to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer Birmingham £45,000-£50,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
12/09/2025
Full time
3rd Line Support Engineer Birmingham £45,000-£50,000 Oscar Technology has partnered with a leading MSP near Solihull to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer Birmingham £45,000-£50,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Oscar Technology
Stratford-upon-avon, Warwickshire
2nd Line Support Engineer Stratford-Upon-Avon £32,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer Stratford-Upon-Avon £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
12/09/2025
Full time
2nd Line Support Engineer Stratford-Upon-Avon £32,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer Stratford-Upon-Avon £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
1st Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on a Service Desk Act as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, Servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 1st Line Support Engineer (Cloud) on a permanent basis to join their busy service desk team that is on a successful growth path. This role involves providing first-line IT support across multiple sites, resolving tickets efficiently and maintaining an excellent customer service at all times. The successful candidate will also assist with user training, process documentation and occasional onsite support. Applications: Please contact John here at ISR to talk more about this brand new opportunity working for a genuine leader in their market
12/09/2025
Full time
1st Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on a Service Desk Act as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, Servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 1st Line Support Engineer (Cloud) on a permanent basis to join their busy service desk team that is on a successful growth path. This role involves providing first-line IT support across multiple sites, resolving tickets efficiently and maintaining an excellent customer service at all times. The successful candidate will also assist with user training, process documentation and occasional onsite support. Applications: Please contact John here at ISR to talk more about this brand new opportunity working for a genuine leader in their market
Providing 24/7 IT support for On-Prem and Cloud applications As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Projects and work can vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks. Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or close to Cambridge. In general, you may only be in the office 2+ days per week. Further, you would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role). Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc ). Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL). Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP). Additional experience with database administration (SQL Server, Oracle); MS 365 administration, Virtual machine hosting, Azure would be beneficial. The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important. On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life when possible. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27483 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
12/09/2025
Full time
Providing 24/7 IT support for On-Prem and Cloud applications As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Projects and work can vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks. Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or close to Cambridge. In general, you may only be in the office 2+ days per week. Further, you would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role). Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc ). Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL). Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP). Additional experience with database administration (SQL Server, Oracle); MS 365 administration, Virtual machine hosting, Azure would be beneficial. The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important. On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life when possible. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27483 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Contract Infrastructure Engineer - DV Cleared Key Highlights: 12-month contract with likely extensions Up to £565 per day (Inside IR35) On-site role in Cheltenham supporting mission-critical secure environments Requires active DV clearance ABOUT THE CLIENT: Our client is a specialist technical consultancy with a longstanding presence in the National Security space. Their teams work at the heart of the UK's most vital defence and intelligence operations, delivering high-impact solutions across secure environments. They are looking to onboard a DV Cleared Infrastructure Engineer to support continued delivery within one of their most critical programmes. THE BENEFITS: Long-term contract stability Opportunity to work on high-impact national security programmes Work within a collaborative and elite technical team Access to cutting-edge infrastructure and technologies THE INFRASTRUCTURE ENGINEER ROLE: As an Infrastructure Engineer, you'll join a dynamic onsite team responsible for the operation, improvement and automation of a secure virtualised environment. You'll provide operational support across a broad tech stack including VMware, Windows, Linux and containerised platforms, proactively managing critical infrastructure for high-assurance systems. You'll also play a key role in change implementation, automation, stakeholder interaction and environment stability. INFRASTRUCTURE ENGINEER ESSENTIAL SKILLS: Previous experience in IT Operations within secure / regulated environments (e.g. defence or national security) Strong knowledge of VMware (ESXi, vCenter, NSX / VCF) Windows and Linux administration (AD, DNS, DHCP, PKI) Backup and monitoring tools (e.g. Veeam, Nagios) Awareness of Docker/Kubernetes, Networking and Cyber Security principles Familiarity with ITIL practices and supporting DevOps teams Strong interpersonal and documentation skills Active DV Clearance is essential TO BE CONSIDERED: Please either apply through this advert or email me directly via . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Infrastructure Engineer, VMware, Windows Server, Linux, DevOps Support, ITIL, Secure Environments, VCF, Docker, Kubernetes, Veeam, DV Cleared, NSD
11/09/2025
Full time
Contract Infrastructure Engineer - DV Cleared Key Highlights: 12-month contract with likely extensions Up to £565 per day (Inside IR35) On-site role in Cheltenham supporting mission-critical secure environments Requires active DV clearance ABOUT THE CLIENT: Our client is a specialist technical consultancy with a longstanding presence in the National Security space. Their teams work at the heart of the UK's most vital defence and intelligence operations, delivering high-impact solutions across secure environments. They are looking to onboard a DV Cleared Infrastructure Engineer to support continued delivery within one of their most critical programmes. THE BENEFITS: Long-term contract stability Opportunity to work on high-impact national security programmes Work within a collaborative and elite technical team Access to cutting-edge infrastructure and technologies THE INFRASTRUCTURE ENGINEER ROLE: As an Infrastructure Engineer, you'll join a dynamic onsite team responsible for the operation, improvement and automation of a secure virtualised environment. You'll provide operational support across a broad tech stack including VMware, Windows, Linux and containerised platforms, proactively managing critical infrastructure for high-assurance systems. You'll also play a key role in change implementation, automation, stakeholder interaction and environment stability. INFRASTRUCTURE ENGINEER ESSENTIAL SKILLS: Previous experience in IT Operations within secure / regulated environments (e.g. defence or national security) Strong knowledge of VMware (ESXi, vCenter, NSX / VCF) Windows and Linux administration (AD, DNS, DHCP, PKI) Backup and monitoring tools (e.g. Veeam, Nagios) Awareness of Docker/Kubernetes, Networking and Cyber Security principles Familiarity with ITIL practices and supporting DevOps teams Strong interpersonal and documentation skills Active DV Clearance is essential TO BE CONSIDERED: Please either apply through this advert or email me directly via . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Infrastructure Engineer, VMware, Windows Server, Linux, DevOps Support, ITIL, Secure Environments, VCF, Docker, Kubernetes, Veeam, DV Cleared, NSD
Graduate Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits 30,000 - 36,000 DOE (inclusive of shift alowance) Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm Alternative shift option: 2 days, 2 nights, 4 days off (7am-7pm / 7pm-7am), with 1 day per week onsite (rest WFH) plus 20% shift allowance.
11/09/2025
Full time
Graduate Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits 30,000 - 36,000 DOE (inclusive of shift alowance) Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm Alternative shift option: 2 days, 2 nights, 4 days off (7am-7pm / 7pm-7am), with 1 day per week onsite (rest WFH) plus 20% shift allowance.
iOS Developer - SwiftUI | Combine | FS | Onsite (UK/EU) Location: Onsite in Canary Wharf 5 days per week(UK/EU) Contract Type: Contract Salary: Up to £350 per day outside IR35 Start Date: ASAP We're seeking a highly skilled Senior iOS Developer to join a fast-paced engineering team building secure, high-performance mobile applications for the financial sector. You'll lead the design, development, and deployment of iOS apps using Swift, SwiftUI, and Combine, with a strong focus on clean architecture, security, and testing standards. Key Responsibilities: Build and maintain scalable iOS applications using Swift, SwiftUI, and Combine Design intuitive user interfaces with modern SwiftUI components Integrate RESTful APIs and manage advanced networking logic Implement iOS security best practices and support penetration testing Lead end-to-end delivery from requirements gathering to deployment Write and maintain unit and UI tests for robust app performance Collaborate cross-functionally with product, design, and engineering teams Manage GitLab workflows, CI/CD pipelines, and release cycles Required Skills: Strong experience with Swift, SwiftUI, and Combine Proven track record in iOS app development and deployment Deep understanding of iOS architecture and design patterns Experience with RESTful APIs, JSON, and Git-based version control Familiarity with CI/CD pipelines and GitLab workflows Strong grasp of iOS security protocols and regulatory compliance Excellent problem-solving, debugging, and communication skills Ability to work independently and manage full project life cycle Bonus Experience: Financial services or regulated environments SDKs: LaunchDarkly, Sentry, Plaid Mobile analytics tools and open-source contributions Ready to build secure, elegant apps that scale? Apply now or contact for a confidential discussion.
11/09/2025
Contractor
iOS Developer - SwiftUI | Combine | FS | Onsite (UK/EU) Location: Onsite in Canary Wharf 5 days per week(UK/EU) Contract Type: Contract Salary: Up to £350 per day outside IR35 Start Date: ASAP We're seeking a highly skilled Senior iOS Developer to join a fast-paced engineering team building secure, high-performance mobile applications for the financial sector. You'll lead the design, development, and deployment of iOS apps using Swift, SwiftUI, and Combine, with a strong focus on clean architecture, security, and testing standards. Key Responsibilities: Build and maintain scalable iOS applications using Swift, SwiftUI, and Combine Design intuitive user interfaces with modern SwiftUI components Integrate RESTful APIs and manage advanced networking logic Implement iOS security best practices and support penetration testing Lead end-to-end delivery from requirements gathering to deployment Write and maintain unit and UI tests for robust app performance Collaborate cross-functionally with product, design, and engineering teams Manage GitLab workflows, CI/CD pipelines, and release cycles Required Skills: Strong experience with Swift, SwiftUI, and Combine Proven track record in iOS app development and deployment Deep understanding of iOS architecture and design patterns Experience with RESTful APIs, JSON, and Git-based version control Familiarity with CI/CD pipelines and GitLab workflows Strong grasp of iOS security protocols and regulatory compliance Excellent problem-solving, debugging, and communication skills Ability to work independently and manage full project life cycle Bonus Experience: Financial services or regulated environments SDKs: LaunchDarkly, Sentry, Plaid Mobile analytics tools and open-source contributions Ready to build secure, elegant apps that scale? Apply now or contact for a confidential discussion.
Senior Software Developer / Product Engineer (AI) Knutsford onsite to £130k Are you a technologist with a strong knowledge of AI and its practical uses within software engineering? You could be joining a Cyber Security technology company and enjoying a huge range of perks and benefits from continual learning and self-development opportunities (including "buy any book" policy) through to health and well-being, enhanced paternity packages, generous holiday allowance, inclusive social events and much more. As a Senior Software Developer you will drive the adoption of AI within the business, assessing how to effectively use AI to optimise production and then rolling out your recommendations across teams. You'll take ownership, working end-to-end on delivery projects using a range of technology as you see fit. There's a culture of software engineering excellence, with a collaborative team environment that values knowledge sharing and continual improvement. Location: You'll join colleagues in amazing offices in Cheshire five days a week with a wide range of facilities and an array of perks including: Free lunch daily catered for by the onsite chef A range of afternoon treats and barista style coffee Onsite gym with trainer led classes including karate, yoga and sound bath, shower facilities and of course, all the latest kit to work with About you: You have strong backend software engineering experience with any OO programming languages e.g. Java, C#, C++, Python, Golang You have multi-agent AI experience within a commercial setting You have strong business acumen You believe in producing quality code and have experience with TDD and Pair Programming You have a good knowledge of SQL and Networking (TCP/IP) You have a thorough understanding of Computer Science fundamentals such as OOP, Data Structures, Algorithms, Design Patterns You're collaborative, enjoy problem solving and are keen to pick up new skills What's in it for you: As a Senior Software Developer / Product Engineer you will earn a highly competitive package including: Salary to £130k 8% pension contribution Life Assurance and Income Protection Enhanced maternity / paternity packages Private Medical care for you and your family including same day GP appointments and prescriptions Flexible working hours 25 days holiday Charitable donations matching scheme and much more Apply now to find out more about this Senior Software Developer / Product Engineer (AI OOP Artificial Intelligence) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
11/09/2025
Full time
Senior Software Developer / Product Engineer (AI) Knutsford onsite to £130k Are you a technologist with a strong knowledge of AI and its practical uses within software engineering? You could be joining a Cyber Security technology company and enjoying a huge range of perks and benefits from continual learning and self-development opportunities (including "buy any book" policy) through to health and well-being, enhanced paternity packages, generous holiday allowance, inclusive social events and much more. As a Senior Software Developer you will drive the adoption of AI within the business, assessing how to effectively use AI to optimise production and then rolling out your recommendations across teams. You'll take ownership, working end-to-end on delivery projects using a range of technology as you see fit. There's a culture of software engineering excellence, with a collaborative team environment that values knowledge sharing and continual improvement. Location: You'll join colleagues in amazing offices in Cheshire five days a week with a wide range of facilities and an array of perks including: Free lunch daily catered for by the onsite chef A range of afternoon treats and barista style coffee Onsite gym with trainer led classes including karate, yoga and sound bath, shower facilities and of course, all the latest kit to work with About you: You have strong backend software engineering experience with any OO programming languages e.g. Java, C#, C++, Python, Golang You have multi-agent AI experience within a commercial setting You have strong business acumen You believe in producing quality code and have experience with TDD and Pair Programming You have a good knowledge of SQL and Networking (TCP/IP) You have a thorough understanding of Computer Science fundamentals such as OOP, Data Structures, Algorithms, Design Patterns You're collaborative, enjoy problem solving and are keen to pick up new skills What's in it for you: As a Senior Software Developer / Product Engineer you will earn a highly competitive package including: Salary to £130k 8% pension contribution Life Assurance and Income Protection Enhanced maternity / paternity packages Private Medical care for you and your family including same day GP appointments and prescriptions Flexible working hours 25 days holiday Charitable donations matching scheme and much more Apply now to find out more about this Senior Software Developer / Product Engineer (AI OOP Artificial Intelligence) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Product Engineer / Senior Software Engineer AI Knutsford onsite to £130k Are you a technologist with a strong knowledge of AI and its practical uses within software engineering? You could be joining a Cyber Security technology company and enjoying a huge range of perks and benefits from continual learning and self-development opportunities (including "buy any book" policy) through to health and well-being, enhanced paternity packages, generous holiday allowance, inclusive social events and much more. As a Product Engineer you will drive the adoption of AI within the business, assessing how to effectively use AI to optimise production and then rolling out your recommendations across teams. You'll take ownership, working end-to-end on delivery projects using a range of technology as you see fit. There's a culture of software engineering excellence, with a collaborative team environment that values knowledge sharing and continual improvement. Location: You'll join colleagues in amazing offices in Cheshire five days a week with a wide range of facilities and an array of perks including: Free lunch daily catered for by the onsite chef A range of afternoon treats and barista style coffee Onsite gym with trainer led classes including karate, yoga and sound bath, shower facilities and of course, all the latest kit to work with About you: You have strong backend software engineering experience with any OO programming languages e.g. Java, C#, C++, Python, Golang You have multi-agent AI experience within a commercial setting You have strong business acumen You believe in producing quality code and have experience with TDD and Pair Programming You have a good knowledge of SQL and Networking (TCP/IP) You have a thorough understanding of Computer Science fundamentals such as OOP, Data Structures, Algorithms, Design Patterns You're collaborative, enjoy problem solving and are keen to pick up new skills What's in it for you: As a Product Engineer / Senior Software Engineer you will earn a highly competitive package including: Salary to £130k 8% pension contribution Life Assurance and Income Protection Enhanced maternity / paternity packages Private Medical care for you and your family including same day GP appointments and prescriptions Flexible working hours 25 days holiday Charitable donations matching scheme and much more Apply now to find out more about this Product Engineer / Senior Software Engineer (AI OOP Artificial Intelligence) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
11/09/2025
Full time
Product Engineer / Senior Software Engineer AI Knutsford onsite to £130k Are you a technologist with a strong knowledge of AI and its practical uses within software engineering? You could be joining a Cyber Security technology company and enjoying a huge range of perks and benefits from continual learning and self-development opportunities (including "buy any book" policy) through to health and well-being, enhanced paternity packages, generous holiday allowance, inclusive social events and much more. As a Product Engineer you will drive the adoption of AI within the business, assessing how to effectively use AI to optimise production and then rolling out your recommendations across teams. You'll take ownership, working end-to-end on delivery projects using a range of technology as you see fit. There's a culture of software engineering excellence, with a collaborative team environment that values knowledge sharing and continual improvement. Location: You'll join colleagues in amazing offices in Cheshire five days a week with a wide range of facilities and an array of perks including: Free lunch daily catered for by the onsite chef A range of afternoon treats and barista style coffee Onsite gym with trainer led classes including karate, yoga and sound bath, shower facilities and of course, all the latest kit to work with About you: You have strong backend software engineering experience with any OO programming languages e.g. Java, C#, C++, Python, Golang You have multi-agent AI experience within a commercial setting You have strong business acumen You believe in producing quality code and have experience with TDD and Pair Programming You have a good knowledge of SQL and Networking (TCP/IP) You have a thorough understanding of Computer Science fundamentals such as OOP, Data Structures, Algorithms, Design Patterns You're collaborative, enjoy problem solving and are keen to pick up new skills What's in it for you: As a Product Engineer / Senior Software Engineer you will earn a highly competitive package including: Salary to £130k 8% pension contribution Life Assurance and Income Protection Enhanced maternity / paternity packages Private Medical care for you and your family including same day GP appointments and prescriptions Flexible working hours 25 days holiday Charitable donations matching scheme and much more Apply now to find out more about this Product Engineer / Senior Software Engineer (AI OOP Artificial Intelligence) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Lead Technologist - Artificial Intelligence & Machine Learning Location: Great Baddow (Hybrid - 2 days onsite per week) Salary: Up to £90,000 + Benefits The Opportunity A leading digital intelligence organisation is seeking a Lead Technologist to join their rapidly growing Data and Decision Support capability . This is an exciting opportunity to work at the forefront of Artificial Intelligence and Machine Learning (AI/ML) , delivering impactful solutions across defence, security, space, and commercial sectors. You'll play a pivotal role in shaping and guiding innovative AI/ML projects while mentoring colleagues, engaging with customers, and driving forward research collaborations with academic and industry partners. About the Role You will be responsible for: Leading the technical delivery of large-scale AI projects. Preparing and assuring technical reports, proposals, and supporting material. Driving novel research and developing partnerships with universities and industry. Presenting research topics to both technical and non-technical audiences. Mentoring junior colleagues and providing technical assurance on bids and project outputs. Key Requirements PhD in a relevant discipline with 10+ years' demonstrable AI/ML experience in academia or industry (defence sector experience desirable). Proven track record of leading R&D teams (minimum of 5 developers) . Strong background in engineering assurance and proposal writing (eg, Dstl, NS, EPSRC). Expertise in at least one of the following areas, with broad knowledge across AI/ML: AI/ML for imagery (including remote sensing applications) Reinforcement learning Natural Language Processing (NLP) and Large Language Models (LLMs) Knowledge graphs and graph-based neural networks AI/ML for RF, EW, radar, sonar, or acoustics Autonomy Desirable: Evidence of publication in relevant journals and conferences. Why Join? Work on cutting-edge AI/ML projects with real-world impact. Hybrid working model (2 days onsite per week). Salary up to £90,000 + excellent benefits. Inclusive, collaborative culture with strong career development support.
11/09/2025
Full time
Lead Technologist - Artificial Intelligence & Machine Learning Location: Great Baddow (Hybrid - 2 days onsite per week) Salary: Up to £90,000 + Benefits The Opportunity A leading digital intelligence organisation is seeking a Lead Technologist to join their rapidly growing Data and Decision Support capability . This is an exciting opportunity to work at the forefront of Artificial Intelligence and Machine Learning (AI/ML) , delivering impactful solutions across defence, security, space, and commercial sectors. You'll play a pivotal role in shaping and guiding innovative AI/ML projects while mentoring colleagues, engaging with customers, and driving forward research collaborations with academic and industry partners. About the Role You will be responsible for: Leading the technical delivery of large-scale AI projects. Preparing and assuring technical reports, proposals, and supporting material. Driving novel research and developing partnerships with universities and industry. Presenting research topics to both technical and non-technical audiences. Mentoring junior colleagues and providing technical assurance on bids and project outputs. Key Requirements PhD in a relevant discipline with 10+ years' demonstrable AI/ML experience in academia or industry (defence sector experience desirable). Proven track record of leading R&D teams (minimum of 5 developers) . Strong background in engineering assurance and proposal writing (eg, Dstl, NS, EPSRC). Expertise in at least one of the following areas, with broad knowledge across AI/ML: AI/ML for imagery (including remote sensing applications) Reinforcement learning Natural Language Processing (NLP) and Large Language Models (LLMs) Knowledge graphs and graph-based neural networks AI/ML for RF, EW, radar, sonar, or acoustics Autonomy Desirable: Evidence of publication in relevant journals and conferences. Why Join? Work on cutting-edge AI/ML projects with real-world impact. Hybrid working model (2 days onsite per week). Salary up to £90,000 + excellent benefits. Inclusive, collaborative culture with strong career development support.
Salary - £48,979.00 Work Type - Onsite Job Location - Warrington South Wastewater Treatment Works, Bellhouse Lane, Moore, Warrington, Cheshire, WA4 6TS Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefitsthat reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To provide a planned and reactive Telemetry maintenance service including 2nd and 3rd line on-site support within a mobile team and point of escalation for a team of Monitoring and Control Regional Engineers. Accountabilities & Responsibilities Able to take responsibility for the serviceability and maintenance of Telemetry equipment Capable of resolving any local area communication faults on IP networks including routers and switches Diagnose and repair off site communication problems Triage and resolution of faults within a defined SLA Participating in a 24/7 callout rota and frequent lone working are key requirements of the role along with providing input into capital and operational projects to ensure assets are fit for purpose. Technical Skills & Experience Proven track record within a field support environment and comprehensive understanding of telemetry and control & automation infrastructure In-depth understanding of types of RTU Wide range of fault finding experience and working knowledge of telemetry devices and wide area network communications including full understanding of IP networking and routing Good knowledge of both physical and IT-related security alongside working knowledge of Information Security good practice and an appreciation of the NIS directive Possessing sound working knowledge of hardwired analogue and digital control systems Qualifications HNC/HND/Degree qualified or equivalent technical experience Full UK Driving Licence We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
11/09/2025
Full time
Salary - £48,979.00 Work Type - Onsite Job Location - Warrington South Wastewater Treatment Works, Bellhouse Lane, Moore, Warrington, Cheshire, WA4 6TS Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefitsthat reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To provide a planned and reactive Telemetry maintenance service including 2nd and 3rd line on-site support within a mobile team and point of escalation for a team of Monitoring and Control Regional Engineers. Accountabilities & Responsibilities Able to take responsibility for the serviceability and maintenance of Telemetry equipment Capable of resolving any local area communication faults on IP networks including routers and switches Diagnose and repair off site communication problems Triage and resolution of faults within a defined SLA Participating in a 24/7 callout rota and frequent lone working are key requirements of the role along with providing input into capital and operational projects to ensure assets are fit for purpose. Technical Skills & Experience Proven track record within a field support environment and comprehensive understanding of telemetry and control & automation infrastructure In-depth understanding of types of RTU Wide range of fault finding experience and working knowledge of telemetry devices and wide area network communications including full understanding of IP networking and routing Good knowledge of both physical and IT-related security alongside working knowledge of Information Security good practice and an appreciation of the NIS directive Possessing sound working knowledge of hardwired analogue and digital control systems Qualifications HNC/HND/Degree qualified or equivalent technical experience Full UK Driving Licence We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
We are looking for an experienced Level 2 Service Desk Engineer who is looking to join a well-established and growing IT provider. Role Level 2 Service Desk Analyst / Engineer Location Barnsley with some local travel (Driver's licence required) Flexible WFH options also. Salary £27k - £29k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Leve 2 Service Desk Engineer within the UK Technical function Provide excellent support to IT users within the extensive customer base Work with a variety of technologies to provide exceptional service At times there will be a requirement to provide onsite support to customers You will prioritise and categorise customer IT enquiries Respond to support requests by following agreed procedures and SLAs to advise the correct actions Provide support with help of the remote servers/network Analysis of incidents and service requests in alignment with the customer Communicate and dispatch tickets to 3rd party support teams and follow up Ensure compliance to information security guidelines and regulations. The Person You will be motivated, customer centric and a strong communicator at all levels. You will have a good working knowledge of PC hardware and software Windows OS (7 and above) being able to troubleshoot issues You will be fluent in MS Office and O365 administration and support Ideally you will have a minimum of 1 years' experience working in a similar role You will be passionate about continuous learning and have an interest in the latest and evolving technologies You must hold a full UK driving license to be considered for this role. The Reward £27k - £29.5k basic salary D.O.E Hybrid working environment Overtime, full expenses paid Benefits, career growth and personal development Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles
11/09/2025
Full time
We are looking for an experienced Level 2 Service Desk Engineer who is looking to join a well-established and growing IT provider. Role Level 2 Service Desk Analyst / Engineer Location Barnsley with some local travel (Driver's licence required) Flexible WFH options also. Salary £27k - £29k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Leve 2 Service Desk Engineer within the UK Technical function Provide excellent support to IT users within the extensive customer base Work with a variety of technologies to provide exceptional service At times there will be a requirement to provide onsite support to customers You will prioritise and categorise customer IT enquiries Respond to support requests by following agreed procedures and SLAs to advise the correct actions Provide support with help of the remote servers/network Analysis of incidents and service requests in alignment with the customer Communicate and dispatch tickets to 3rd party support teams and follow up Ensure compliance to information security guidelines and regulations. The Person You will be motivated, customer centric and a strong communicator at all levels. You will have a good working knowledge of PC hardware and software Windows OS (7 and above) being able to troubleshoot issues You will be fluent in MS Office and O365 administration and support Ideally you will have a minimum of 1 years' experience working in a similar role You will be passionate about continuous learning and have an interest in the latest and evolving technologies You must hold a full UK driving license to be considered for this role. The Reward £27k - £29.5k basic salary D.O.E Hybrid working environment Overtime, full expenses paid Benefits, career growth and personal development Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles
Salesforce Developer Rate - Up to £550 per day overall assignment rate to umbrella Location - London (ADHOC onsite) Duration - 6 months. MUST BE SC ELIGIBLE About the Role As a Senior Salesforce Developer, you'll lead the design, development, and deployment of enterprise-level Salesforce solutions. Collaborating closely with functional consultants, business analysts, and QA testers, you will translate business needs into secure, high-quality Salesforce applications. You'll also support the team with technical leadership and uphold best practices throughout the software development life cycle. Key Responsibilities Design and build secure, scalable solutions using Apex , Lightning Web Components (LWC) , and advanced Screen Flows . Implement complex access control models , including restrictive OWDs, sharing rules, and permission sets. Develop and maintain critical REST API integrations , including secure connections via Salesforce Private Connect . Configure Salesforce Shield , leveraging Real Time Event Monitoring to integrate with tools like Splunk SIEM . Translate business and architectural requirements into well-documented, production-grade code. Mentor junior developers, perform code reviews, and promote engineering best practices. Actively contribute to Agile ceremonies, including sprint planning and reviews. Essential Skills & Experience Proven experience as a Senior Salesforce Developer in a complex, enterprise environment. Strong proficiency in Apex (triggers, classes, asynchronous processing). Deep experience with Lightning Web Components (LWC) . Expertise in Salesforce Service Cloud , including Case Management, Knowledge, and Messaging for In-App/Web (MIAW) . Demonstrated ability to implement and manage Salesforce Shield and robust data security models. Solid understanding of Salesforce integration patterns and consuming external REST APIs. Experience working in Agile delivery teams (Scrum/Kanban). Desirable Skills Knowledge of Salesforce Public Sector Solution (PSS) . Experience with Salesforce Private Connect and secure network configurations. Familiarity with SIEM tools like Splunk for event monitoring and security logging. Relevant Salesforce Certifications (eg Platform Developer II, Service Cloud Consultant, Security & Privacy Accredited Professional). Experience delivering secure solutions for UK government or public sector projects . Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
11/09/2025
Contractor
Salesforce Developer Rate - Up to £550 per day overall assignment rate to umbrella Location - London (ADHOC onsite) Duration - 6 months. MUST BE SC ELIGIBLE About the Role As a Senior Salesforce Developer, you'll lead the design, development, and deployment of enterprise-level Salesforce solutions. Collaborating closely with functional consultants, business analysts, and QA testers, you will translate business needs into secure, high-quality Salesforce applications. You'll also support the team with technical leadership and uphold best practices throughout the software development life cycle. Key Responsibilities Design and build secure, scalable solutions using Apex , Lightning Web Components (LWC) , and advanced Screen Flows . Implement complex access control models , including restrictive OWDs, sharing rules, and permission sets. Develop and maintain critical REST API integrations , including secure connections via Salesforce Private Connect . Configure Salesforce Shield , leveraging Real Time Event Monitoring to integrate with tools like Splunk SIEM . Translate business and architectural requirements into well-documented, production-grade code. Mentor junior developers, perform code reviews, and promote engineering best practices. Actively contribute to Agile ceremonies, including sprint planning and reviews. Essential Skills & Experience Proven experience as a Senior Salesforce Developer in a complex, enterprise environment. Strong proficiency in Apex (triggers, classes, asynchronous processing). Deep experience with Lightning Web Components (LWC) . Expertise in Salesforce Service Cloud , including Case Management, Knowledge, and Messaging for In-App/Web (MIAW) . Demonstrated ability to implement and manage Salesforce Shield and robust data security models. Solid understanding of Salesforce integration patterns and consuming external REST APIs. Experience working in Agile delivery teams (Scrum/Kanban). Desirable Skills Knowledge of Salesforce Public Sector Solution (PSS) . Experience with Salesforce Private Connect and secure network configurations. Familiarity with SIEM tools like Splunk for event monitoring and security logging. Relevant Salesforce Certifications (eg Platform Developer II, Service Cloud Consultant, Security & Privacy Accredited Professional). Experience delivering secure solutions for UK government or public sector projects . Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Airbus Defence And Space Limited
Chippenham, Wiltshire
Job Description: Job Description For External Posting SECURITY CLEARANCE: Must have or be able to obtain UK Eyes Only SC/DV Security Clearance via the UK Intelligence Community (UKIC) process. LOCATION: Corsham, Wiltshire (with some hybrid working available subject to our Hybrid Working Policy) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours and Friday afternoons off, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing:Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving:Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight () to cleaning up space, sustainability is at the heart of our purpose. So what's your next change? We now have an exciting opportunity for a System Administrator to join the Spacecraft Control Centre Support Team in the Chippenham area, Wiltshire, reporting to the Head of SCOF Engineering. The Spacecraft Control & Operations Facility (SCOF) comprises all Ground Equipment, Computers & Software and connectivity across multiple sites required to effect Command and Control of the SKYNET Constellation of spacecraft. At the core of the SCOF is the Spacecraft Control Centre, also distributed across multiple sites, which comprises the main computer systems which host the main C2 Software applications and provide the operator workstations. HOW YOU WILL CONTRIBUTE TO THE TEAM Sys Admin expert for the installation of the SKYNET 6A Spacecraft Control Centre and computer systems across the SCOF network, in order to bring it into service Perform general computer configuration and maintenance activities including equipment swap-out, reconfiguration and restoration of capability. Use of network skills to ensure SCC works well with existing SCOF equipment and networks. CISCO CCNP Enterprise certification is an advantage on appointment. Assist SCOF Eng team in investigation and rectification SCOF system problems raised through internal tracking processes. Be Lead SCC Engineer (SK6A) for development of roll out plans for deployment of system upgrades, enhancements, including software patches and fixes. Development and implementation (in a specific test environment) of robust test procedures and scripts to manage system changes, fixes, and supplier delivered upgrades prior to operational deployment. ABOUT YOU Experience of using UNIX / LINUX is essential for this role CISCO CCNP or CCNA is desirable Experience working in a System Administration role Experience managing a CISCO Network role Experience of supporting high availability systems, ideally with a focus on Linux based hardware and software Good knowledge of IP networking and familiarity with Cisco networking devices HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and our Talent Acquisition team will contact you. :MF1 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Permanent - Experience Level: Professional Job Family: Computing&Comm and Info& Data Processing By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
11/09/2025
Full time
Job Description: Job Description For External Posting SECURITY CLEARANCE: Must have or be able to obtain UK Eyes Only SC/DV Security Clearance via the UK Intelligence Community (UKIC) process. LOCATION: Corsham, Wiltshire (with some hybrid working available subject to our Hybrid Working Policy) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours and Friday afternoons off, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing:Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving:Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight () to cleaning up space, sustainability is at the heart of our purpose. So what's your next change? We now have an exciting opportunity for a System Administrator to join the Spacecraft Control Centre Support Team in the Chippenham area, Wiltshire, reporting to the Head of SCOF Engineering. The Spacecraft Control & Operations Facility (SCOF) comprises all Ground Equipment, Computers & Software and connectivity across multiple sites required to effect Command and Control of the SKYNET Constellation of spacecraft. At the core of the SCOF is the Spacecraft Control Centre, also distributed across multiple sites, which comprises the main computer systems which host the main C2 Software applications and provide the operator workstations. HOW YOU WILL CONTRIBUTE TO THE TEAM Sys Admin expert for the installation of the SKYNET 6A Spacecraft Control Centre and computer systems across the SCOF network, in order to bring it into service Perform general computer configuration and maintenance activities including equipment swap-out, reconfiguration and restoration of capability. Use of network skills to ensure SCC works well with existing SCOF equipment and networks. CISCO CCNP Enterprise certification is an advantage on appointment. Assist SCOF Eng team in investigation and rectification SCOF system problems raised through internal tracking processes. Be Lead SCC Engineer (SK6A) for development of roll out plans for deployment of system upgrades, enhancements, including software patches and fixes. Development and implementation (in a specific test environment) of robust test procedures and scripts to manage system changes, fixes, and supplier delivered upgrades prior to operational deployment. ABOUT YOU Experience of using UNIX / LINUX is essential for this role CISCO CCNP or CCNA is desirable Experience working in a System Administration role Experience managing a CISCO Network role Experience of supporting high availability systems, ideally with a focus on Linux based hardware and software Good knowledge of IP networking and familiarity with Cisco networking devices HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and our Talent Acquisition team will contact you. :MF1 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Permanent - Experience Level: Professional Job Family: Computing&Comm and Info& Data Processing By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
1st Line Service Desk Engineer Fully on site in Hoddesdon, Herts 3 Months initial contract 200 per day (Inside IR35) My client, a consultancy, are looking for a 1st Line Service Desk Engineer to join one of their customer's fast-paced team on an initial 3 month contract. The Service Desk Technician role is suited to a dynamic, proactive individual with a strong technical mindset and a passion for delivering first-class ICT support. You will support 2,000+ users across 100+ sites, providing troubleshooting and resolution for a wide range of technical issues. Responsibilities will cover both hardware and software, including user devices (mobiles, tablets, laptops) and applications such as Microsoft Office 365, Windows 11, and Android operating systems, as well as hardware and network connectivity. A key part of the role is the ability to translate technical information into clear, simple language and to demonstrate a consistent customer-first approach. Responsibilities Provide prompt and effective first-line technical support via telephone and in person, aiming for high first-time resolution rates Deliver onsite first-line support to head office visitors for immediate IT needs Log all support requests accurately in the ITSM tool, keeping tickets updated daily with progress notes and next steps Offer comprehensive first-line technical assistance, escalating when necessary with clear and detailed handover notes Deliver outstanding customer service with a positive, "can-do" approach in every interaction with colleagues and suppliers Actively participate in team meetings, contributing ideas for continuous improvement and identifying efficiencies Analyse ticket trends to support problem management efforts Share knowledge and best practices with the team to foster collaboration and learning Support ICT projects and carry out additional service desk duties as required by the ICT Service Desk Manager Experience (Required) Service desk or contact centre environment Customer-facing roles Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of Microsoft Windows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Document management systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient under pressure Proactive and autonomous Level-headed Strong verbal and written communication skills Clear spoken English Organised Collaborative team player Other requirements Valid driver's licence Within a 45-minute commute of Hoddesdon Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
11/09/2025
Contractor
1st Line Service Desk Engineer Fully on site in Hoddesdon, Herts 3 Months initial contract 200 per day (Inside IR35) My client, a consultancy, are looking for a 1st Line Service Desk Engineer to join one of their customer's fast-paced team on an initial 3 month contract. The Service Desk Technician role is suited to a dynamic, proactive individual with a strong technical mindset and a passion for delivering first-class ICT support. You will support 2,000+ users across 100+ sites, providing troubleshooting and resolution for a wide range of technical issues. Responsibilities will cover both hardware and software, including user devices (mobiles, tablets, laptops) and applications such as Microsoft Office 365, Windows 11, and Android operating systems, as well as hardware and network connectivity. A key part of the role is the ability to translate technical information into clear, simple language and to demonstrate a consistent customer-first approach. Responsibilities Provide prompt and effective first-line technical support via telephone and in person, aiming for high first-time resolution rates Deliver onsite first-line support to head office visitors for immediate IT needs Log all support requests accurately in the ITSM tool, keeping tickets updated daily with progress notes and next steps Offer comprehensive first-line technical assistance, escalating when necessary with clear and detailed handover notes Deliver outstanding customer service with a positive, "can-do" approach in every interaction with colleagues and suppliers Actively participate in team meetings, contributing ideas for continuous improvement and identifying efficiencies Analyse ticket trends to support problem management efforts Share knowledge and best practices with the team to foster collaboration and learning Support ICT projects and carry out additional service desk duties as required by the ICT Service Desk Manager Experience (Required) Service desk or contact centre environment Customer-facing roles Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of Microsoft Windows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Document management systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient under pressure Proactive and autonomous Level-headed Strong verbal and written communication skills Clear spoken English Organised Collaborative team player Other requirements Valid driver's licence Within a 45-minute commute of Hoddesdon Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Onsite Engineer (1st/2nd Line) Milton Keynes (Onsite) Up to £32k We re looking for a skilled and customer-focused Onsite Engineer to join an education trust in Milton Keynes. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you ll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
11/09/2025
Full time
Onsite Engineer (1st/2nd Line) Milton Keynes (Onsite) Up to £32k We re looking for a skilled and customer-focused Onsite Engineer to join an education trust in Milton Keynes. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you ll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
Jobs - Frequently Asked Questions
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