OT Cyber Security Engineer Morecambe, Lancashire Permanent Competitive Salary VIQU have partnered with a leading organisation in the industrial technology and energy sector to hire an OT Cyber Security Engineer. This role focuses on safeguarding Operational Technology (OT) and Plant Computing Systems (PCS) through robust cyber security practices, compliance management, and continuous improvement. You ll work onsite within a highly regulated environment, supporting system security, risk management, and operational resilience across critical infrastructure. Key Responsibilities of the OT Cyber Security Engineer: Support configuration control, malware checks, backups, and digital forensic investigations for OT/PCS systems Maintain accurate asset inventories, risk registers, and network diagrams Identify, assess, and manage cyber risks to OT assets Administer and maintain CBSIS documentation, including risk assessments and operating procedures Participate in cyber incident response activities and deliver security awareness training Work with system engineers to implement and enforce security requirements Ensure compliance with IEC 62443, NIST CSF, and EDF standards Support software library management, version control, and configuration tracking Promote knowledge sharing and capability development within the OT cyber team Key Requirements of the OT Cyber Security Engineer: Degree or HND in Computer Science, Cyber Security, or related discipline Hands-on experience with ICS, SCADA, PLCs, HMIs, and industrial protocols such as Modbus, OPC, or HART Strong understanding of network security principles, DMZ architecture, and secure configurations Familiarity with both modern and legacy industrial computing systems Experience with cyber governance, documentation, and compliance frameworks Excellent attention to detail, documentation, and communication skills Ability to build strong relationships across technical and operational teams Full UK driving licence and residence within 60 minutes of Heysham Eligible for SC clearance Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment OT Cyber Security Engineer Morecambe, Lancashire Permanent Competitive Salary
08/12/2025
Full time
OT Cyber Security Engineer Morecambe, Lancashire Permanent Competitive Salary VIQU have partnered with a leading organisation in the industrial technology and energy sector to hire an OT Cyber Security Engineer. This role focuses on safeguarding Operational Technology (OT) and Plant Computing Systems (PCS) through robust cyber security practices, compliance management, and continuous improvement. You ll work onsite within a highly regulated environment, supporting system security, risk management, and operational resilience across critical infrastructure. Key Responsibilities of the OT Cyber Security Engineer: Support configuration control, malware checks, backups, and digital forensic investigations for OT/PCS systems Maintain accurate asset inventories, risk registers, and network diagrams Identify, assess, and manage cyber risks to OT assets Administer and maintain CBSIS documentation, including risk assessments and operating procedures Participate in cyber incident response activities and deliver security awareness training Work with system engineers to implement and enforce security requirements Ensure compliance with IEC 62443, NIST CSF, and EDF standards Support software library management, version control, and configuration tracking Promote knowledge sharing and capability development within the OT cyber team Key Requirements of the OT Cyber Security Engineer: Degree or HND in Computer Science, Cyber Security, or related discipline Hands-on experience with ICS, SCADA, PLCs, HMIs, and industrial protocols such as Modbus, OPC, or HART Strong understanding of network security principles, DMZ architecture, and secure configurations Familiarity with both modern and legacy industrial computing systems Experience with cyber governance, documentation, and compliance frameworks Excellent attention to detail, documentation, and communication skills Ability to build strong relationships across technical and operational teams Full UK driving licence and residence within 60 minutes of Heysham Eligible for SC clearance Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment OT Cyber Security Engineer Morecambe, Lancashire Permanent Competitive Salary
AV Technical Support Engineer Surrey 30,000 - 40,000 Full-time, Permanent The Opportunity Are you a hands on technical engineer looking for a role that combines AV and IT? We're seeking an AV Technical Support Engineer to join a fast growing, technically driven team. You'll work on Audio Visual and Signage networks across multiple client sites, troubleshooting, supporting, and maintaining systems while gaining exposure to hardware, software, networking, and content management. This role is hands on, perfect for someone who loves problem solving, learning new technologies, and ensuring systems perform flawlessly. The Role You'll work closely with the Technical Manager to deliver high quality service and support: Prepare, test, and deploy Audio Visual projects from setup to installation. Test hardware and content before going live to ensure reliability. Monitor client estates, troubleshoot hardware/software issues, and minimise downtime. Update and manage client content accurately and efficiently. Collaborate with outsourced development teams, testing solutions at each stage. Assist with project coordination as required, ensuring smooth delivery. About You Hands on experience with AV, Digital Signage or related media systems. Strong knowledge of computer hardware, Windows environments, and basic networking. Technical troubleshooting skills and problem solving mindset. Organised, proactive, and self-motivated. Excellent communication and client-facing skills. Quick learner, adaptable to new technologies and changing priorities. Desirable: Adobe Creative Cloud experience. Basic HTML/JavaScript knowledge. Creative mindset and understanding of the content creation process. What's On Offer 30,000 - 40,000 (DOE) Hands on technical experience across AV, IT, and digital signage systems Exposure to client sites and project deployment Career development in a fast-paced, technically-focused environment Opportunity to work across diverse, high-profile digital signage projects You could be a: Audio Visual Engineer AV Engineer Digital Signage Engineer AV Support Technical Support Engineer Digital Media Systems Content Management IT & AV Signage Networks Hardware Troubleshooting Software Support Windows Systems HTML JavaScript Adobe Creative Cloud IT Networking Project Support Onsite AV Engineer INDAV
08/12/2025
Full time
AV Technical Support Engineer Surrey 30,000 - 40,000 Full-time, Permanent The Opportunity Are you a hands on technical engineer looking for a role that combines AV and IT? We're seeking an AV Technical Support Engineer to join a fast growing, technically driven team. You'll work on Audio Visual and Signage networks across multiple client sites, troubleshooting, supporting, and maintaining systems while gaining exposure to hardware, software, networking, and content management. This role is hands on, perfect for someone who loves problem solving, learning new technologies, and ensuring systems perform flawlessly. The Role You'll work closely with the Technical Manager to deliver high quality service and support: Prepare, test, and deploy Audio Visual projects from setup to installation. Test hardware and content before going live to ensure reliability. Monitor client estates, troubleshoot hardware/software issues, and minimise downtime. Update and manage client content accurately and efficiently. Collaborate with outsourced development teams, testing solutions at each stage. Assist with project coordination as required, ensuring smooth delivery. About You Hands on experience with AV, Digital Signage or related media systems. Strong knowledge of computer hardware, Windows environments, and basic networking. Technical troubleshooting skills and problem solving mindset. Organised, proactive, and self-motivated. Excellent communication and client-facing skills. Quick learner, adaptable to new technologies and changing priorities. Desirable: Adobe Creative Cloud experience. Basic HTML/JavaScript knowledge. Creative mindset and understanding of the content creation process. What's On Offer 30,000 - 40,000 (DOE) Hands on technical experience across AV, IT, and digital signage systems Exposure to client sites and project deployment Career development in a fast-paced, technically-focused environment Opportunity to work across diverse, high-profile digital signage projects You could be a: Audio Visual Engineer AV Engineer Digital Signage Engineer AV Support Technical Support Engineer Digital Media Systems Content Management IT & AV Signage Networks Hardware Troubleshooting Software Support Windows Systems HTML JavaScript Adobe Creative Cloud IT Networking Project Support Onsite AV Engineer INDAV
gLMR Technician Location: Belfast, Northern Ireland - ON SITE FULL TIME Job Type: Full-Time Salary: 40,000 About the Role We're looking for a skilled and proactive gLMR Technician to join a growing technical team in Belfast. This is an exciting opportunity for an experienced RF professional to take the lead in designing, implementing, and maintaining advanced wireless communication systems, including Land Mobile Radio (LMR) and gERRCS technologies. In this role, you'll play a vital part in shaping and delivering reliable, high-performance wireless infrastructure. You'll work closely with engineering, commissioning, and project teams to ensure every system meets top-tier industry standards. Key Responsibilities RF System Design and Management Design, develop, and optimize RF systems for LMR and gERRCS, ensuring compliance with regulatory standards and best practices. Use GRID Mapping survey data to validate and update system designs and Bills of Materials (BOM). Generate pre-installation RF coverage plots and lead design reviews. Conduct peer and QA reviews to maintain quality and prevent over-engineering. Project & Documentation Management Provide hands-on technical support across project teams. Maintain up-to-date project documentation, BOM links, and device counts within the gLMR Global Site Tracker. Oversee system commissioning, working with internal teams to troubleshoot and resolve issues pre-handover. Produce Device Enrollment documentation in line with gLMR System Commissioning Standards. Technical Skills & Experience Strong understanding of Motorola and Kenwood LMR systems - configuration, operation, and integration. Expertise in IP protocols and network configuration . Experience developing standardized DAS (Distributed Antenna System) designs. iBwave Design Certification (Level 2 or higher) or equivalent experience (desirable). Proven background in RF design, modification, and finalization. Familiarity with MOTOTRBO Radio Management and SmartPTT . Demonstrated ability to manage projects from design to commissioning. Communication & Teamwork Excellent written and verbal communication skills. Ability to collaborate effectively with multidisciplinary teams and stakeholders. Strong attention to detail and a proactive approach to problem-solving. Compensation & Benefits Competitive salary of 40,000 . Pension contribution. 28 days of paid holiday. Onsite parking and casual dress code. Training and development opportunities. Supportive, collaborative, and dynamic work environment. In-office role based in Belfast - candidates must be able to commute or relocate reliably. Interested? If you're passionate about RF systems and want to be part of an innovative and forward-thinking technical team, we'd love to hear from you. Apply now and take the next step in your career as a gLMR Technician . ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
08/12/2025
Full time
gLMR Technician Location: Belfast, Northern Ireland - ON SITE FULL TIME Job Type: Full-Time Salary: 40,000 About the Role We're looking for a skilled and proactive gLMR Technician to join a growing technical team in Belfast. This is an exciting opportunity for an experienced RF professional to take the lead in designing, implementing, and maintaining advanced wireless communication systems, including Land Mobile Radio (LMR) and gERRCS technologies. In this role, you'll play a vital part in shaping and delivering reliable, high-performance wireless infrastructure. You'll work closely with engineering, commissioning, and project teams to ensure every system meets top-tier industry standards. Key Responsibilities RF System Design and Management Design, develop, and optimize RF systems for LMR and gERRCS, ensuring compliance with regulatory standards and best practices. Use GRID Mapping survey data to validate and update system designs and Bills of Materials (BOM). Generate pre-installation RF coverage plots and lead design reviews. Conduct peer and QA reviews to maintain quality and prevent over-engineering. Project & Documentation Management Provide hands-on technical support across project teams. Maintain up-to-date project documentation, BOM links, and device counts within the gLMR Global Site Tracker. Oversee system commissioning, working with internal teams to troubleshoot and resolve issues pre-handover. Produce Device Enrollment documentation in line with gLMR System Commissioning Standards. Technical Skills & Experience Strong understanding of Motorola and Kenwood LMR systems - configuration, operation, and integration. Expertise in IP protocols and network configuration . Experience developing standardized DAS (Distributed Antenna System) designs. iBwave Design Certification (Level 2 or higher) or equivalent experience (desirable). Proven background in RF design, modification, and finalization. Familiarity with MOTOTRBO Radio Management and SmartPTT . Demonstrated ability to manage projects from design to commissioning. Communication & Teamwork Excellent written and verbal communication skills. Ability to collaborate effectively with multidisciplinary teams and stakeholders. Strong attention to detail and a proactive approach to problem-solving. Compensation & Benefits Competitive salary of 40,000 . Pension contribution. 28 days of paid holiday. Onsite parking and casual dress code. Training and development opportunities. Supportive, collaborative, and dynamic work environment. In-office role based in Belfast - candidates must be able to commute or relocate reliably. Interested? If you're passionate about RF systems and want to be part of an innovative and forward-thinking technical team, we'd love to hear from you. Apply now and take the next step in your career as a gLMR Technician . ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Guidant Global is proud to partner with a prestigious Ministry of Defence organisation in the UK. Our client is seeking an experienced Development and Production Test Engineer with a strong background in Electronic/Electrical engineering. In this crucial role, you will support the testing and diagnostics of electrical/electronic sub-systems and circuit cards during the production phase of the product lifecycle. Your expertise will be essential in providing technical support to the manufacturing test capability, ensuring that programme targets are met in terms of time, cost, and quality. Key Responsibilities: You will collaborate with a small team of dedicated engineers in a dynamic, yet friendly and inclusive manufacturing environment, where you will be responsible for the following tasks: Provide test engineering support to operators on the shop floor, including the introduction of new test equipment. Test and diagnose complex electrical/electronic systems, sub-assemblies, and circuit cards down to the component level. Generate test specifications, operator instructions, and technical reports based on higher-level requirements and information. Promptly identify remedial and corrective actions to ensure manufacturing continues in line with the programme following production test failures. Support meetings with Quality and Operations to provide status updates on test engineering actions and investigations. What do you need?: Essential: Minimum HNC level of Engineering qualifications or equivalent. Good understanding of digital and analogue electronic measurement and test principles, and fault diagnosis techniques, with demonstrable experience down to electronic component level. Awareness of electrical/electronic sub-system and system design, integration and test principles. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports. Ability to plan and organise one's work according to assigned priorities. Advantageous: Knowledge of RF and Microwave technology at the subsystem level. Experience in operating manual and automated test equipment in an Electronics Manufacturing environment. CADMID product lifecycle for test equipment is desirable. Environmental testing would also be an advantage. High Voltage training/awareness. SAP Beneficial MS Office skills Familiarity with core equipment: Digital multimeters (DMMs) Oscilloscopes Power supplies Counter timers Signal/function generators Current clamps Additional desirable experience: Vector Network Analysers (VNAs) Spectrum analysers Waveguides RF power sensors What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This job is at our client's site in Bolton facility, one of the North West's leading manufacturing sites for at least 25 years. The facility offers showers and bike racks and is near the motorway, with a petrol station outside. Amenities like an onsite canteen. All employees get training and development opportunities. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
08/12/2025
Contractor
Guidant Global is proud to partner with a prestigious Ministry of Defence organisation in the UK. Our client is seeking an experienced Development and Production Test Engineer with a strong background in Electronic/Electrical engineering. In this crucial role, you will support the testing and diagnostics of electrical/electronic sub-systems and circuit cards during the production phase of the product lifecycle. Your expertise will be essential in providing technical support to the manufacturing test capability, ensuring that programme targets are met in terms of time, cost, and quality. Key Responsibilities: You will collaborate with a small team of dedicated engineers in a dynamic, yet friendly and inclusive manufacturing environment, where you will be responsible for the following tasks: Provide test engineering support to operators on the shop floor, including the introduction of new test equipment. Test and diagnose complex electrical/electronic systems, sub-assemblies, and circuit cards down to the component level. Generate test specifications, operator instructions, and technical reports based on higher-level requirements and information. Promptly identify remedial and corrective actions to ensure manufacturing continues in line with the programme following production test failures. Support meetings with Quality and Operations to provide status updates on test engineering actions and investigations. What do you need?: Essential: Minimum HNC level of Engineering qualifications or equivalent. Good understanding of digital and analogue electronic measurement and test principles, and fault diagnosis techniques, with demonstrable experience down to electronic component level. Awareness of electrical/electronic sub-system and system design, integration and test principles. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports. Ability to plan and organise one's work according to assigned priorities. Advantageous: Knowledge of RF and Microwave technology at the subsystem level. Experience in operating manual and automated test equipment in an Electronics Manufacturing environment. CADMID product lifecycle for test equipment is desirable. Environmental testing would also be an advantage. High Voltage training/awareness. SAP Beneficial MS Office skills Familiarity with core equipment: Digital multimeters (DMMs) Oscilloscopes Power supplies Counter timers Signal/function generators Current clamps Additional desirable experience: Vector Network Analysers (VNAs) Spectrum analysers Waveguides RF power sensors What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This job is at our client's site in Bolton facility, one of the North West's leading manufacturing sites for at least 25 years. The facility offers showers and bike racks and is near the motorway, with a petrol station outside. Amenities like an onsite canteen. All employees get training and development opportunities. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
About the Role An exciting opportunity has opened for a Systems Engineers to join a growing team working within the Naval Combat Systems domain. You'll play a key role in developing and supporting simulation and synthetic test environment tools, collaborating with a multidisciplinary group of systems, software, and network engineers. This role is ideal for someone looking to take the next step in their engineering career and work on complex, high-impact defence projects. What You'll Be Doing Supporting the development of simulation and test environment tools for naval systems Working across a structured engineering lifecycle Contributing to the creation and improvement of systems and processes Collaborating closely with systems, software, and network engineers Delivering high-quality technical solutions within secure defence environments What We're Looking For A strong background in systems engineering Solid understanding of the full engineering lifecycle Experience developing systems and processes in a structured framework Defence experience is beneficial, but engineers from other industries will also be considered Typically 3-5 years of experience in a similar role Comfortable working predominantly onsite (around 5 days/week) due to network and security requirements Eligible for Security Clearance (SC) Must be a UK National Team Environment You'll be joining a team of around 10-15 engineers covering systems, software, and network disciplines. The environment is supportive, collaborative, and suited to engineers eager to grow their responsibility and technical depth.
08/12/2025
Full time
About the Role An exciting opportunity has opened for a Systems Engineers to join a growing team working within the Naval Combat Systems domain. You'll play a key role in developing and supporting simulation and synthetic test environment tools, collaborating with a multidisciplinary group of systems, software, and network engineers. This role is ideal for someone looking to take the next step in their engineering career and work on complex, high-impact defence projects. What You'll Be Doing Supporting the development of simulation and test environment tools for naval systems Working across a structured engineering lifecycle Contributing to the creation and improvement of systems and processes Collaborating closely with systems, software, and network engineers Delivering high-quality technical solutions within secure defence environments What We're Looking For A strong background in systems engineering Solid understanding of the full engineering lifecycle Experience developing systems and processes in a structured framework Defence experience is beneficial, but engineers from other industries will also be considered Typically 3-5 years of experience in a similar role Comfortable working predominantly onsite (around 5 days/week) due to network and security requirements Eligible for Security Clearance (SC) Must be a UK National Team Environment You'll be joining a team of around 10-15 engineers covering systems, software, and network disciplines. The environment is supportive, collaborative, and suited to engineers eager to grow their responsibility and technical depth.
Senior DevOps Engineer Leicester Hybrid (3 days onsite) £65,000 £71,000 DOE No sponsorship available VIQU have partnered with a large, high-growth UK technology business recognised for its constant innovation and fast-paced engineering culture. The organisation is investing heavily in modern DevOps, cloud transformation, and automation to support the rapid scaling of its digital products. As a Senior DevOps Engineer, you ll join a team that works closely with development and product groups, enabling smooth delivery pipelines, evolving cloud infrastructure, and driving continuous improvement across engineering practices. This is an environment that encourages experimentation, new ideas, and the freedom to reshape how things are done. The Role You ll play a key part in the organisation s transition from on-premise platforms to Azure, ensuring robust CI/CD processes, automated environment builds, and secure, scalable infrastructure. Expect a mix of greenfield innovation and the challenge of modernising legacy systems. Key responsibilities include: Automating build and deployment of Dev/Test/Pre-Prod/Production environments Owning CI/CD development (YAML), automated testing and environment governance Supporting on-prem to Azure migration projects Managing application source code, branching strategies, and repositories Creating secure data refresh processes Working with monitoring tools for diagnostics and performance tuning Setting up IIS/Node.js web servers, NuGet/NPM repos Identifying opportunities to streamline and automate departmental processes Working closely with auditing and security teams to ensure compliance Producing documentation on environments and infrastructure Tech Stack You ll Work With (Core technologies referenced from the JD) Azure Cloud , Azure DevOps (Boards, Repos, Artifacts, CI/CD) Terraform (IaC) Docker, Kubernetes, Helm, Docker Compose Git, PowerShell, Bash .NET Framework/.NET Core, C#, Node.js, React SQL Server / NoSQL Windows & Linux servers Microservices, DevSecOps tooling (SonarCloud, CrowdStrike) Networking fundamentals This role suits a DevOps engineer who enjoys autonomy, fast-moving environments, and the chance to influence engineering practices at scale. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
08/12/2025
Full time
Senior DevOps Engineer Leicester Hybrid (3 days onsite) £65,000 £71,000 DOE No sponsorship available VIQU have partnered with a large, high-growth UK technology business recognised for its constant innovation and fast-paced engineering culture. The organisation is investing heavily in modern DevOps, cloud transformation, and automation to support the rapid scaling of its digital products. As a Senior DevOps Engineer, you ll join a team that works closely with development and product groups, enabling smooth delivery pipelines, evolving cloud infrastructure, and driving continuous improvement across engineering practices. This is an environment that encourages experimentation, new ideas, and the freedom to reshape how things are done. The Role You ll play a key part in the organisation s transition from on-premise platforms to Azure, ensuring robust CI/CD processes, automated environment builds, and secure, scalable infrastructure. Expect a mix of greenfield innovation and the challenge of modernising legacy systems. Key responsibilities include: Automating build and deployment of Dev/Test/Pre-Prod/Production environments Owning CI/CD development (YAML), automated testing and environment governance Supporting on-prem to Azure migration projects Managing application source code, branching strategies, and repositories Creating secure data refresh processes Working with monitoring tools for diagnostics and performance tuning Setting up IIS/Node.js web servers, NuGet/NPM repos Identifying opportunities to streamline and automate departmental processes Working closely with auditing and security teams to ensure compliance Producing documentation on environments and infrastructure Tech Stack You ll Work With (Core technologies referenced from the JD) Azure Cloud , Azure DevOps (Boards, Repos, Artifacts, CI/CD) Terraform (IaC) Docker, Kubernetes, Helm, Docker Compose Git, PowerShell, Bash .NET Framework/.NET Core, C#, Node.js, React SQL Server / NoSQL Windows & Linux servers Microservices, DevSecOps tooling (SonarCloud, CrowdStrike) Networking fundamentals This role suits a DevOps engineer who enjoys autonomy, fast-moving environments, and the chance to influence engineering practices at scale. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
Contract Network Engineer Outside IR per day Defence & Security Hampshire Contract position at a defence consultancy operating at the forefront of national security initiatives for a Network Engineer PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. You'll be just as comfortable building and supporting production LANs as you are working with global WANs. You'll be able to take an application's specific requirements and turn them into the right firewall rules. You like getting hands-on with new technologies in a lab or POC, but you're also happy in the CLI and know how to keep things running smoothly. You'll work with modern technology in an environment that uses it in smart, innovative ways, and you'll be ready to learn Secure by Design approaches within a National Security and Defence setting. Essential skills include: - Implementing and supporting WAN architecture - routing protocols such as OSPF and BGP, VPNs and network security platforms like IKEv2 and next gen firewalls. - You'll also write clear configuration guides and deliver builds from both high level and low level designs. Desirable experience includes data centre networking with spine leaf fabrics, EVPN, BGP and Geneve, working with high assurance IP encryptors, using automation and orchestration tools like Ansible or Terraform, exposure to whitebox networking such as Mellanox, Cumulus Linux or Nvidia, supporting and troubleshooting NSX, and CCNP or equivalent experience. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Please apply or get in touch to find out more.
08/12/2025
Contractor
Contract Network Engineer Outside IR per day Defence & Security Hampshire Contract position at a defence consultancy operating at the forefront of national security initiatives for a Network Engineer PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. You'll be just as comfortable building and supporting production LANs as you are working with global WANs. You'll be able to take an application's specific requirements and turn them into the right firewall rules. You like getting hands-on with new technologies in a lab or POC, but you're also happy in the CLI and know how to keep things running smoothly. You'll work with modern technology in an environment that uses it in smart, innovative ways, and you'll be ready to learn Secure by Design approaches within a National Security and Defence setting. Essential skills include: - Implementing and supporting WAN architecture - routing protocols such as OSPF and BGP, VPNs and network security platforms like IKEv2 and next gen firewalls. - You'll also write clear configuration guides and deliver builds from both high level and low level designs. Desirable experience includes data centre networking with spine leaf fabrics, EVPN, BGP and Geneve, working with high assurance IP encryptors, using automation and orchestration tools like Ansible or Terraform, exposure to whitebox networking such as Mellanox, Cumulus Linux or Nvidia, supporting and troubleshooting NSX, and CCNP or equivalent experience. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Please apply or get in touch to find out more.
Contract Infrastructure Architect / Senior Infrastructure Engineer Outside IR per day Defence & Security Hampshire Contract position at a defence consultancy operating at the forefront of national security initiatives for an infrastructure architect/senior engineer PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. You'll lead the build of JEDI-X, guiding the technical team and supporting its use through the experimentation phase. You'll look after multi-classification virtualised collaboration and development environments, keeping them secure and improving them over time. You'll work with internal infrastructure teams to strengthen Secure by Design across business and projects, and support Office 365 plus project systems in public, private and hybrid clouds. You'll handle infrastructure changes, monitor alerts and tickets, patch platforms to policy, and respond to incidents quickly. You'll spot trends, plan fixes to improve stability, stay current on secure cloud and network tech, share knowledge with the team, and support customer and project needs, including helping with bids. Essential skills Windows Server 2016+ admin, VMware vSphere/vCenter/VCF, Azure and Microsoft 365. Linux across CentOS/RedHat/Ubuntu. PowerShell. EUD provisioning via Autopilot with patching and hardening. Solid SSO knowledge. Comfortable in protectively marked environments. Desirable skills Kubernetes (e.g., VMware TKGI), DevSecOps tooling like Elastic and Nessus, application packaging, HashiCorp tools such as Terraform and Vault, and experience working in Agile sprints. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Please apply or get in touch to find out more.
08/12/2025
Contractor
Contract Infrastructure Architect / Senior Infrastructure Engineer Outside IR per day Defence & Security Hampshire Contract position at a defence consultancy operating at the forefront of national security initiatives for an infrastructure architect/senior engineer PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. You'll lead the build of JEDI-X, guiding the technical team and supporting its use through the experimentation phase. You'll look after multi-classification virtualised collaboration and development environments, keeping them secure and improving them over time. You'll work with internal infrastructure teams to strengthen Secure by Design across business and projects, and support Office 365 plus project systems in public, private and hybrid clouds. You'll handle infrastructure changes, monitor alerts and tickets, patch platforms to policy, and respond to incidents quickly. You'll spot trends, plan fixes to improve stability, stay current on secure cloud and network tech, share knowledge with the team, and support customer and project needs, including helping with bids. Essential skills Windows Server 2016+ admin, VMware vSphere/vCenter/VCF, Azure and Microsoft 365. Linux across CentOS/RedHat/Ubuntu. PowerShell. EUD provisioning via Autopilot with patching and hardening. Solid SSO knowledge. Comfortable in protectively marked environments. Desirable skills Kubernetes (e.g., VMware TKGI), DevSecOps tooling like Elastic and Nessus, application packaging, HashiCorp tools such as Terraform and Vault, and experience working in Agile sprints. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Please apply or get in touch to find out more.
Contract VMWare VCF Engineer Outside IR- 550 per day Defence & Security Hampshire Contract position at a defence consultancy operating at the forefront of national security initiatives for a VMWare VCF Engineer. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Key responsibilities include working as an infrastructure and application engineer with strong VMware Cloud Foundation expertise to design, build, run and keep improving our private cloud platform in support of a data-centric security line of effort. You'll turn business and application needs into scalable VCF reference architectures, covering management and workload domains, VI workload design, and choices between consolidated or standard deployments. The role also involves planning capacity and producing BOM and HCL-compliant designs across compute, storage and networking, including edge setups. You'll maintain, improve and secure the client's multi-classification virtualised collaboration and development environments, stand up and configure VCF with automated deployments, integrate and configure platform services where needed, and set up templates, standard operating procedures and baselines for application teams. Essential skills and experience: - Previous infrastructure or platform engineering work, ideally with some VCF exposure - Solid understanding of data-centric security principles - Strong fundamentals in networking, storage, operating systems, plus platform monitoring and logging. Desirable experience includes working with MOD systems and processes, and familiarity with MOD assurance processes. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Please apply or get in touch to find out more.
08/12/2025
Contractor
Contract VMWare VCF Engineer Outside IR- 550 per day Defence & Security Hampshire Contract position at a defence consultancy operating at the forefront of national security initiatives for a VMWare VCF Engineer. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Key responsibilities include working as an infrastructure and application engineer with strong VMware Cloud Foundation expertise to design, build, run and keep improving our private cloud platform in support of a data-centric security line of effort. You'll turn business and application needs into scalable VCF reference architectures, covering management and workload domains, VI workload design, and choices between consolidated or standard deployments. The role also involves planning capacity and producing BOM and HCL-compliant designs across compute, storage and networking, including edge setups. You'll maintain, improve and secure the client's multi-classification virtualised collaboration and development environments, stand up and configure VCF with automated deployments, integrate and configure platform services where needed, and set up templates, standard operating procedures and baselines for application teams. Essential skills and experience: - Previous infrastructure or platform engineering work, ideally with some VCF exposure - Solid understanding of data-centric security principles - Strong fundamentals in networking, storage, operating systems, plus platform monitoring and logging. Desirable experience includes working with MOD systems and processes, and familiarity with MOD assurance processes. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Please apply or get in touch to find out more.
Rise Technical Recruitment
Halesowen, West Midlands
IT Support Engineer Halesowen - On-site 30,000 - 35,000 + Additional Training + Progression + Benefits Excellent opportunity for an experienced IT Support Engineer to join a growing defence-focused manufacturer, taking ownership of onsite IT systems and playing a key role in improving technology, security and user experience across the business. This company design and manufacture specialist products for defence customers and other highly regulated industries. As they continue to grow, they are investing in their IT estate, cyber security posture and core business systems, creating a varied and impactful role for an experienced IT professional. In this role you will oversee day-to-day IT operations, support users across all departments and drive improvements to systems, processes and security. You'll work across hardware, software, networks, Microsoft 365/SharePoint, ERP and other business-critical applications, as well as supporting ongoing Cyber Essentials Plus accreditations and cyber awareness. The ideal candidate will have several years' experience in IT Support, with strong knowledge of Windows environments, Microsoft 365, networking fundamentals and cyber security best practice. You'll be comfortable working autonomously, liaising with third parties and supporting a mix of office and shopfloor users in a manufacturing or secure environment. The ability to obtain BPSS and SC clearance is essential. This is a fantastic opportunity to join a stable, growing organisation in a highly varied role where you'll have genuine influence over systems, security and how technology supports the wider business. The Role: Maintain and support core IT systems (endpoints, servers, Microsoft 365/SharePoint, business apps and assets). Provide hands-on user support across all departments, working with third parties where needed. Administer key business systems (time & attendance, Infor ERP), ensuring smooth updates and changes. Contribute to cyber security, mobile device management and employee security awareness. The Person: Experienced IT Support professional with Windows, Microsoft 365, hardware and basic networking skills. Solid understanding of cyber security best practice and able to obtain BPSS and SC clearance. Highly organised, able to work independently, prioritise workload and liaise with third parties. Strong communicator, confident supporting users at all levels in a manufacturing/secure environment. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
08/12/2025
Full time
IT Support Engineer Halesowen - On-site 30,000 - 35,000 + Additional Training + Progression + Benefits Excellent opportunity for an experienced IT Support Engineer to join a growing defence-focused manufacturer, taking ownership of onsite IT systems and playing a key role in improving technology, security and user experience across the business. This company design and manufacture specialist products for defence customers and other highly regulated industries. As they continue to grow, they are investing in their IT estate, cyber security posture and core business systems, creating a varied and impactful role for an experienced IT professional. In this role you will oversee day-to-day IT operations, support users across all departments and drive improvements to systems, processes and security. You'll work across hardware, software, networks, Microsoft 365/SharePoint, ERP and other business-critical applications, as well as supporting ongoing Cyber Essentials Plus accreditations and cyber awareness. The ideal candidate will have several years' experience in IT Support, with strong knowledge of Windows environments, Microsoft 365, networking fundamentals and cyber security best practice. You'll be comfortable working autonomously, liaising with third parties and supporting a mix of office and shopfloor users in a manufacturing or secure environment. The ability to obtain BPSS and SC clearance is essential. This is a fantastic opportunity to join a stable, growing organisation in a highly varied role where you'll have genuine influence over systems, security and how technology supports the wider business. The Role: Maintain and support core IT systems (endpoints, servers, Microsoft 365/SharePoint, business apps and assets). Provide hands-on user support across all departments, working with third parties where needed. Administer key business systems (time & attendance, Infor ERP), ensuring smooth updates and changes. Contribute to cyber security, mobile device management and employee security awareness. The Person: Experienced IT Support professional with Windows, Microsoft 365, hardware and basic networking skills. Solid understanding of cyber security best practice and able to obtain BPSS and SC clearance. Highly organised, able to work independently, prioritise workload and liaise with third parties. Strong communicator, confident supporting users at all levels in a manufacturing/secure environment. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Lucid Support Services Ltd
Northampton, Northamptonshire
Communications Engineer Hours: 37.5 hours per week, Monday to Friday Location: Northampton HQ plus field visits (FULL DRIVERS License required) Our client is a well-established Managed Service Provider (MSP) delivering end-to-end IT, connectivity and communications solutions to businesses across the UK. They specialise in providing tailored, scalable IT and telecoms services that help organisations operate efficiently, securely, and without disruption. As a Unified Communications & AV Installation Engineer, you will play a key role in deploying best-in-class telephony and meeting room solutions for our customers, ensuring every interaction reflects our values of professionalism, clarity, and innovation. You will be responsible for surveying, installing, and configuring cloud-hosted VoIP and meeting room systems, particularly focusing on Gamma Horizon, 8x8 Work, Yealink Teams Room Systems, and Contact Centre platforms. This is a customer-facing, field-based role which requires a confident communicator and a technically proficient engineer. Responsibilities: Conduct customer site surveys for telephony and meeting room deployments. Document Call Flows and Phone system design for customer approval. Install and configure Gamma Horizon and 8x8 Work systems, including handsets and soft clients. Deploy and commission Yealink Microsoft Teams Room systems (including multi-display and room control setups). Implement Contact Centre features (Gamma and 8x8), including wallboards, call flows, and agent setups. Troubleshoot and resolve installation issues, escalating where necessary. Provide end-user training on VoIP handsets, soft clients, Teams Room usage, and contact centre dashboards. Maintain accurate records of installs including diagrams, configuration notes, and training documentation. Collaborate with presales to validate feasibility of proposed solutions. Serve as the face of dbfb while onsite - delivering an outstanding customer experience. Experience: Proven experience in an installation or unified communications engineering role. Hands-on deployment of Gamma Horizon and/or 8x8 VoIP platforms. Experience configuring Teams Room Systems - particularly Yealink hardware. Familiarity with contact centre solutions, including IVRs, agent roles, and reporting tools. Comfortable with cloud-based telephony provisioning portals. Understanding of basic networking (VLANs, PoE Switches, IP provisioning, QoS basics). Experience working in customer-facing environments. Advantageous brands to be familiar with: Yealink, 8x8, Gamma, Microsoft Teams, Meraki, DrayTek. Comfortable with power tools in the framework of mounting equipment to walls and ceilings. Core Competencies: Resolution driven, always striving for a positive response and delivery of technical installations. A problem-solving mentality, able to effectively identify issues and problems early, to find the correct path for resolution. A tenacious attitude with a desire to deliver over and above the customers' expectations. Ability to engage with customers and 3rd parties in a professional and proficient manner. Able to demonstrate a confident and friendly approach. Adaptability to continue to deliver service excellence in a fast-changing environment. Enthusiastic personality, demonstrating a strong desire to learn and progress. Ability to collaborate effectively with other team members, to ensure seamless project execution. Qualifications: Relevant industry certifications with proven implementation would be ideal. Full valid UK driving licence.
08/12/2025
Full time
Communications Engineer Hours: 37.5 hours per week, Monday to Friday Location: Northampton HQ plus field visits (FULL DRIVERS License required) Our client is a well-established Managed Service Provider (MSP) delivering end-to-end IT, connectivity and communications solutions to businesses across the UK. They specialise in providing tailored, scalable IT and telecoms services that help organisations operate efficiently, securely, and without disruption. As a Unified Communications & AV Installation Engineer, you will play a key role in deploying best-in-class telephony and meeting room solutions for our customers, ensuring every interaction reflects our values of professionalism, clarity, and innovation. You will be responsible for surveying, installing, and configuring cloud-hosted VoIP and meeting room systems, particularly focusing on Gamma Horizon, 8x8 Work, Yealink Teams Room Systems, and Contact Centre platforms. This is a customer-facing, field-based role which requires a confident communicator and a technically proficient engineer. Responsibilities: Conduct customer site surveys for telephony and meeting room deployments. Document Call Flows and Phone system design for customer approval. Install and configure Gamma Horizon and 8x8 Work systems, including handsets and soft clients. Deploy and commission Yealink Microsoft Teams Room systems (including multi-display and room control setups). Implement Contact Centre features (Gamma and 8x8), including wallboards, call flows, and agent setups. Troubleshoot and resolve installation issues, escalating where necessary. Provide end-user training on VoIP handsets, soft clients, Teams Room usage, and contact centre dashboards. Maintain accurate records of installs including diagrams, configuration notes, and training documentation. Collaborate with presales to validate feasibility of proposed solutions. Serve as the face of dbfb while onsite - delivering an outstanding customer experience. Experience: Proven experience in an installation or unified communications engineering role. Hands-on deployment of Gamma Horizon and/or 8x8 VoIP platforms. Experience configuring Teams Room Systems - particularly Yealink hardware. Familiarity with contact centre solutions, including IVRs, agent roles, and reporting tools. Comfortable with cloud-based telephony provisioning portals. Understanding of basic networking (VLANs, PoE Switches, IP provisioning, QoS basics). Experience working in customer-facing environments. Advantageous brands to be familiar with: Yealink, 8x8, Gamma, Microsoft Teams, Meraki, DrayTek. Comfortable with power tools in the framework of mounting equipment to walls and ceilings. Core Competencies: Resolution driven, always striving for a positive response and delivery of technical installations. A problem-solving mentality, able to effectively identify issues and problems early, to find the correct path for resolution. A tenacious attitude with a desire to deliver over and above the customers' expectations. Ability to engage with customers and 3rd parties in a professional and proficient manner. Able to demonstrate a confident and friendly approach. Adaptability to continue to deliver service excellence in a fast-changing environment. Enthusiastic personality, demonstrating a strong desire to learn and progress. Ability to collaborate effectively with other team members, to ensure seamless project execution. Qualifications: Relevant industry certifications with proven implementation would be ideal. Full valid UK driving licence.
Full-Stack Java Software Engineer (Hybrid Cloud Transformation) I. Role Overview and Engagement This is a critical, hands-on engineering role within a major Financial Services institution focused on accelerating their Cloud Modernization and Migration Strategy . The successful candidate will be integral to developing and deploying enterprise-grade, secure, and scalable microservices within a complex Hybrid Cloud Architecture . Job Title: Full-Stack Java Software Engineer Location: Central London (Hybrid: 2 days onsite) Engagement Model: 1-Month Contract (Outside IR35) to Guaranteed Permanent Conversion Contract Rate: £450/day (during 1-month contract term) Urgency: URGENT - Interviews scheduled this week for ASAP start. Role Type: Highly Hands-on Contributor (Not a Lead position), requiring strong commercial awareness . II. Core Technical Mandate (Mandatory & Non-Negotiable) The engineer must possess recent, demonstrable expertise in designing and deploying systems across distributed environments, with a critical focus on the Hybrid Cloud and Microservices architecture. Domain Key Technologies & Platforms Proficiency Required Backend & Core Java (Expert), Spring Boot, REST APIs, Microservices Architecture Essential for scalable service design and implementation. Cloud & Hybrid AWS (Key), OpenShift (On-prem & Cloud), On-Premise to Cloud Migration Proven experience integrating and migrating applications across hybrid environments. Data & Platform OpenShift-based Red Hat private cloud , AWS cloud services Experience working within enterprise-grade private and public cloud platforms. DevOps & CI/CD GitLab, Jenkins Ability to implement and manage robust automation pipelines. Networking & Security Service Mesh, mTLS , Domain Controller, Certificate management Experience with production-level traffic management, security, and observability. Authentication oAuth, SAML, SSO Practical knowledge of enterprise authentication mechanisms. Frontend Angular (or strong capability in a modern framework) Competence in contributing to the UI layer where necessary. III. Key Responsibilities & Expected Contribution The engineer will be a highly collaborative team player , committed to seeking problems and being hands-on in fixing them , and eager to contribute actively to delivery and team culture. Hands-On Development: Design and develop highly scalable Back End services using Java and Spring Boot , with a focus on high-performance API integration . Hybrid Deployment: Build and deploy containerized applications across the full Hybrid Cloud Architecture , spanning the on-prem OpenShift private cloud and AWS . Migration Execution: Play a key technical role in the strategic transition and re-platforming of critical applications from On-Premise environments to AWS . Platform & Security: Work extensively with OpenShift/Kubernetes concepts for containerization and apply deep knowledge of Service Mesh for advanced traffic management, security ( mTLS ), and observability. CI/CD & DevOps: Implement and maintain robust CI/CD pipelines using GitLab and Jenkins , applying DevOps best practices across development, testing, deployment, and monitoring. Quality & Standards: Enforce high code quality through BDD (Cucumber) and collaborate closely with cloud engineers, DevOps, and platform teams to maintain architectural integrity. IV. Candidate Profile and Next Steps We require a professional, serious engineer deeply committed to their craft, who wants to add value and is ready for a rapid path to permanence. Mandate: Must demonstrate recent, practical, hands-on experience in ALL mandatory technical areas. Interview Process: Streamlined two-stage process scheduled for this week . Apply Now: Immediate start is required for this critical engagement.
08/12/2025
Contractor
Full-Stack Java Software Engineer (Hybrid Cloud Transformation) I. Role Overview and Engagement This is a critical, hands-on engineering role within a major Financial Services institution focused on accelerating their Cloud Modernization and Migration Strategy . The successful candidate will be integral to developing and deploying enterprise-grade, secure, and scalable microservices within a complex Hybrid Cloud Architecture . Job Title: Full-Stack Java Software Engineer Location: Central London (Hybrid: 2 days onsite) Engagement Model: 1-Month Contract (Outside IR35) to Guaranteed Permanent Conversion Contract Rate: £450/day (during 1-month contract term) Urgency: URGENT - Interviews scheduled this week for ASAP start. Role Type: Highly Hands-on Contributor (Not a Lead position), requiring strong commercial awareness . II. Core Technical Mandate (Mandatory & Non-Negotiable) The engineer must possess recent, demonstrable expertise in designing and deploying systems across distributed environments, with a critical focus on the Hybrid Cloud and Microservices architecture. Domain Key Technologies & Platforms Proficiency Required Backend & Core Java (Expert), Spring Boot, REST APIs, Microservices Architecture Essential for scalable service design and implementation. Cloud & Hybrid AWS (Key), OpenShift (On-prem & Cloud), On-Premise to Cloud Migration Proven experience integrating and migrating applications across hybrid environments. Data & Platform OpenShift-based Red Hat private cloud , AWS cloud services Experience working within enterprise-grade private and public cloud platforms. DevOps & CI/CD GitLab, Jenkins Ability to implement and manage robust automation pipelines. Networking & Security Service Mesh, mTLS , Domain Controller, Certificate management Experience with production-level traffic management, security, and observability. Authentication oAuth, SAML, SSO Practical knowledge of enterprise authentication mechanisms. Frontend Angular (or strong capability in a modern framework) Competence in contributing to the UI layer where necessary. III. Key Responsibilities & Expected Contribution The engineer will be a highly collaborative team player , committed to seeking problems and being hands-on in fixing them , and eager to contribute actively to delivery and team culture. Hands-On Development: Design and develop highly scalable Back End services using Java and Spring Boot , with a focus on high-performance API integration . Hybrid Deployment: Build and deploy containerized applications across the full Hybrid Cloud Architecture , spanning the on-prem OpenShift private cloud and AWS . Migration Execution: Play a key technical role in the strategic transition and re-platforming of critical applications from On-Premise environments to AWS . Platform & Security: Work extensively with OpenShift/Kubernetes concepts for containerization and apply deep knowledge of Service Mesh for advanced traffic management, security ( mTLS ), and observability. CI/CD & DevOps: Implement and maintain robust CI/CD pipelines using GitLab and Jenkins , applying DevOps best practices across development, testing, deployment, and monitoring. Quality & Standards: Enforce high code quality through BDD (Cucumber) and collaborate closely with cloud engineers, DevOps, and platform teams to maintain architectural integrity. IV. Candidate Profile and Next Steps We require a professional, serious engineer deeply committed to their craft, who wants to add value and is ready for a rapid path to permanence. Mandate: Must demonstrate recent, practical, hands-on experience in ALL mandatory technical areas. Interview Process: Streamlined two-stage process scheduled for this week . Apply Now: Immediate start is required for this critical engagement.
Infrastructure Engineer, VMware , Nutanix, Veeam, Azure, ITIL, Networking A leading provider of entertainment services is seeking a solid Infrastructure Engineer with good skills around VMware and Azure within an ITIL framework. The role: Working with colleagues in the Technology department and our managed service suppliers to deliver high-quality, secure, and resilient computing platforms. Delivering day-to-day support, configuration, and implementation of our hybrid cloud platform services. Contributing to the design of our computing platforms, ensuring operational aspects are fully considered, and advising Technology colleagues on application hosting decisions. Skills required: Experience working in a high-pressure service delivery environment, where the platforms are fundamental to delivering the highest quality of service. Strong interpersonal skills to deliver successfully across a broad spectrum of stakeholders, including end-users, technical teams, suppliers, and senior management. Experience working within IT service management processes, with a good understanding of ITIL. Strong technical knowledge and proven experience managing VMWare, Nutanix, Veeam, and Exagrid systems. Proven work experience and knowledge of Microsoft Azure services, certified at the Associate level and working towards the Expert level. Strong track record of working with both in-house and managing third parties to deliver services to colleagues and customers. Experience in deploying appropriate tools into systems to support security, monitor performance, reduce vulnerabilities, and improve service delivery. Excellent planning, organisational and delivery skills, and comfortable with periods of pressure. Able to take personal responsibility, use initiative, multitask, and meet deadlines. A self-starter. Technically inquisitive and curious, always looking for service improvement opportunities. Some experience and technical knowledge of Cisco, Splunk, SolarWinds, and Adobe product suite is desirable. Vendor certifications are preferable for relevant technology products. 3 days required onsite. Infrastructure Engineer, VMware , Nutanix, Veeam, Azure, ITIL, Networking McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
08/12/2025
Full time
Infrastructure Engineer, VMware , Nutanix, Veeam, Azure, ITIL, Networking A leading provider of entertainment services is seeking a solid Infrastructure Engineer with good skills around VMware and Azure within an ITIL framework. The role: Working with colleagues in the Technology department and our managed service suppliers to deliver high-quality, secure, and resilient computing platforms. Delivering day-to-day support, configuration, and implementation of our hybrid cloud platform services. Contributing to the design of our computing platforms, ensuring operational aspects are fully considered, and advising Technology colleagues on application hosting decisions. Skills required: Experience working in a high-pressure service delivery environment, where the platforms are fundamental to delivering the highest quality of service. Strong interpersonal skills to deliver successfully across a broad spectrum of stakeholders, including end-users, technical teams, suppliers, and senior management. Experience working within IT service management processes, with a good understanding of ITIL. Strong technical knowledge and proven experience managing VMWare, Nutanix, Veeam, and Exagrid systems. Proven work experience and knowledge of Microsoft Azure services, certified at the Associate level and working towards the Expert level. Strong track record of working with both in-house and managing third parties to deliver services to colleagues and customers. Experience in deploying appropriate tools into systems to support security, monitor performance, reduce vulnerabilities, and improve service delivery. Excellent planning, organisational and delivery skills, and comfortable with periods of pressure. Able to take personal responsibility, use initiative, multitask, and meet deadlines. A self-starter. Technically inquisitive and curious, always looking for service improvement opportunities. Some experience and technical knowledge of Cisco, Splunk, SolarWinds, and Adobe product suite is desirable. Vendor certifications are preferable for relevant technology products. 3 days required onsite. Infrastructure Engineer, VMware , Nutanix, Veeam, Azure, ITIL, Networking McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
2nd Line Support Engineer Bodmin, Cornwall (+ Hybrid Working 2 days from home) c£32,500 per year Plus excellent company benefits (including 25 days holiday + BHs, Pension, Life Insurance, etc.) Skills and Experience: 2+ years' experience in a similar helpdesk or IT environment within a 2nd Line role essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) VMWare/Hyper-V knowledge Working within an ITIL environment, preferably holding a current qualification Technical qualifications such as CompTIA+, Network+ would be advantageous Experience of Agile methodologies would an advantage Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN, etc.) Experience with onsite/offsite backup products and storage (including cloud storage) Ability to work under pressure and manage multiple projects Excellent customer service skills A full driving licence (access to a vehicle is not required, but beneficial) The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team. You will become part of a well-established Service Desk team and you will be expected to help them resolve the 2000+ service requests that they receive each month. Being a highly motivated individual who enjoys working in a challenging and rewarding environment, you will be a problem solver, a quick learner, have a passion for technology and be confident communicating with a wide range of people from juniors to senior executives. You will also have the opportunity to gain exposure to a range of project-based work within infrastructure and software solutions for new and existing clients. Applications: Please contact John Noonan here at ISR to learn more about our exciting client based in Devon and their ongoing growth plans
08/12/2025
Full time
2nd Line Support Engineer Bodmin, Cornwall (+ Hybrid Working 2 days from home) c£32,500 per year Plus excellent company benefits (including 25 days holiday + BHs, Pension, Life Insurance, etc.) Skills and Experience: 2+ years' experience in a similar helpdesk or IT environment within a 2nd Line role essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) VMWare/Hyper-V knowledge Working within an ITIL environment, preferably holding a current qualification Technical qualifications such as CompTIA+, Network+ would be advantageous Experience of Agile methodologies would an advantage Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN, etc.) Experience with onsite/offsite backup products and storage (including cloud storage) Ability to work under pressure and manage multiple projects Excellent customer service skills A full driving licence (access to a vehicle is not required, but beneficial) The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team. You will become part of a well-established Service Desk team and you will be expected to help them resolve the 2000+ service requests that they receive each month. Being a highly motivated individual who enjoys working in a challenging and rewarding environment, you will be a problem solver, a quick learner, have a passion for technology and be confident communicating with a wide range of people from juniors to senior executives. You will also have the opportunity to gain exposure to a range of project-based work within infrastructure and software solutions for new and existing clients. Applications: Please contact John Noonan here at ISR to learn more about our exciting client based in Devon and their ongoing growth plans
Global Technology Solutions Ltd
St. Ives, Cambridgeshire
1st line Support Engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £27,000-£28,000. Will go up to £30,000p/a for the perfect candidate A close-knit, smaller growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you're someone who enjoys solving problems, learning new technologies, and making a real difference to users' day-to-day IT experience, we'd love to hear from you. This is an ideal role for someone who wants to develop their skills in a varied, client-focused environment. You'll be supporting a range of small and medium-sized businesses within about 25 miles of St Ives - so expect plenty of variety. We value clear, friendly communication, and a willingness to adapt - because no two clients or days are ever quite the same. The roles main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 - good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK driving licence and appropriate car Working knowledge of networking and Firewalls, Group Policy, Exchange Server, Active Directory Service desk software, RMM Minimum 1 year in industry Good planning, verbal and written communication skills Wide knowledge of computing principles independent of vendor specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday - Friday 8.30 - 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now
08/12/2025
Full time
1st line Support Engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £27,000-£28,000. Will go up to £30,000p/a for the perfect candidate A close-knit, smaller growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you're someone who enjoys solving problems, learning new technologies, and making a real difference to users' day-to-day IT experience, we'd love to hear from you. This is an ideal role for someone who wants to develop their skills in a varied, client-focused environment. You'll be supporting a range of small and medium-sized businesses within about 25 miles of St Ives - so expect plenty of variety. We value clear, friendly communication, and a willingness to adapt - because no two clients or days are ever quite the same. The roles main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 - good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK driving licence and appropriate car Working knowledge of networking and Firewalls, Group Policy, Exchange Server, Active Directory Service desk software, RMM Minimum 1 year in industry Good planning, verbal and written communication skills Wide knowledge of computing principles independent of vendor specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday - Friday 8.30 - 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now
Contract VMWare VCF Engineer Outside IR35 £525-£550 per day | Defence & Security | Hampshire Contract position at a defence consultancy operating at the forefront of national security initiatives for a VMWare VCF Engineer. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Key responsibilities include working as an infrastructure and application engineer with strong VMware Cloud Foundation expertise to design, build, run and keep improving our private cloud platform in support of a data-centric security line of effort. You'll turn business and application needs into scalable VCF reference architectures, covering management and workload domains, VI workload design, and choices between consolidated or standard deployments. The role also involves planning capacity and producing BOM and HCL-compliant designs across compute, storage and networking, including edge setups. You'll maintain, improve and secure the client's multi-classification virtualised collaboration and development environments, stand up and configure VCF with automated deployments, integrate and configure platform services where needed, and set up templates, standard operating procedures and baselines for application teams. Essential skills and experience: - Previous infrastructure or platform engineering work, ideally with some VCF exposure - Solid understanding of data-centric security principles - Strong fundamentals in networking, storage, operating systems, plus platform monitoring and logging. Desirable experience includes working with MOD systems and processes, and familiarity with MOD assurance processes. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Please apply or get in touch to find out more.
08/12/2025
Contractor
Contract VMWare VCF Engineer Outside IR35 £525-£550 per day | Defence & Security | Hampshire Contract position at a defence consultancy operating at the forefront of national security initiatives for a VMWare VCF Engineer. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Key responsibilities include working as an infrastructure and application engineer with strong VMware Cloud Foundation expertise to design, build, run and keep improving our private cloud platform in support of a data-centric security line of effort. You'll turn business and application needs into scalable VCF reference architectures, covering management and workload domains, VI workload design, and choices between consolidated or standard deployments. The role also involves planning capacity and producing BOM and HCL-compliant designs across compute, storage and networking, including edge setups. You'll maintain, improve and secure the client's multi-classification virtualised collaboration and development environments, stand up and configure VCF with automated deployments, integrate and configure platform services where needed, and set up templates, standard operating procedures and baselines for application teams. Essential skills and experience: - Previous infrastructure or platform engineering work, ideally with some VCF exposure - Solid understanding of data-centric security principles - Strong fundamentals in networking, storage, operating systems, plus platform monitoring and logging. Desirable experience includes working with MOD systems and processes, and familiarity with MOD assurance processes. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Please apply or get in touch to find out more.
Senior DevOps Engineer Leicester - Hybrid (3 days onsite) £65,000-£71,000 DOE - No sponsorship available VIQU have partnered with a large, high-growth UK technology business recognised for its constant innovation and fast-paced engineering culture. The organisation is investing heavily in modern DevOps, cloud transformation, and automation to support the rapid scaling of its digital products. As a Senior DevOps Engineer, you'll join a team that works closely with development and product groups, enabling smooth delivery pipelines, evolving cloud infrastructure, and driving continuous improvement across engineering practices. This is an environment that encourages experimentation, new ideas, and the freedom to reshape how things are done. The Role You'll play a key part in the organisation's transition from on-premise platforms to Azure, ensuring robust CI/CD processes, automated environment builds, and secure, scalable infrastructure. Expect a mix of greenfield innovation and the challenge of modernising Legacy systems. Key responsibilities include: Automating build and deployment of Dev/Test/Pre-Prod/Production environments Owning CI/CD development (YAML), automated testing and environment governance Supporting on-prem to Azure migration projects Managing application source code, branching strategies, and repositories Creating secure data refresh processes Working with monitoring tools for diagnostics and performance tuning Setting up IIS/Node.js web Servers, NuGet/NPM repos Identifying opportunities to streamline and automate departmental processes Working closely with auditing and security teams to ensure compliance Producing documentation on environments and infrastructure Tech Stack You'll Work With (Core technologies referenced from the JD) Azure Cloud , Azure DevOps (Boards, Repos, Artifacts, CI/CD) Terraform (IaC) Docker, Kubernetes, Helm, Docker Compose Git, PowerShell, Bash .NET Framework/.NET Core, C#, Node.js, React SQL Server/NoSQL Windows & Linux Servers Microservices, DevSecOps tooling (SonarCloud, CrowdStrike) Networking fundamentals This role suits a DevOps engineer who enjoys autonomy, fast-moving environments, and the chance to influence engineering practices at scale. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
08/12/2025
Full time
Senior DevOps Engineer Leicester - Hybrid (3 days onsite) £65,000-£71,000 DOE - No sponsorship available VIQU have partnered with a large, high-growth UK technology business recognised for its constant innovation and fast-paced engineering culture. The organisation is investing heavily in modern DevOps, cloud transformation, and automation to support the rapid scaling of its digital products. As a Senior DevOps Engineer, you'll join a team that works closely with development and product groups, enabling smooth delivery pipelines, evolving cloud infrastructure, and driving continuous improvement across engineering practices. This is an environment that encourages experimentation, new ideas, and the freedom to reshape how things are done. The Role You'll play a key part in the organisation's transition from on-premise platforms to Azure, ensuring robust CI/CD processes, automated environment builds, and secure, scalable infrastructure. Expect a mix of greenfield innovation and the challenge of modernising Legacy systems. Key responsibilities include: Automating build and deployment of Dev/Test/Pre-Prod/Production environments Owning CI/CD development (YAML), automated testing and environment governance Supporting on-prem to Azure migration projects Managing application source code, branching strategies, and repositories Creating secure data refresh processes Working with monitoring tools for diagnostics and performance tuning Setting up IIS/Node.js web Servers, NuGet/NPM repos Identifying opportunities to streamline and automate departmental processes Working closely with auditing and security teams to ensure compliance Producing documentation on environments and infrastructure Tech Stack You'll Work With (Core technologies referenced from the JD) Azure Cloud , Azure DevOps (Boards, Repos, Artifacts, CI/CD) Terraform (IaC) Docker, Kubernetes, Helm, Docker Compose Git, PowerShell, Bash .NET Framework/.NET Core, C#, Node.js, React SQL Server/NoSQL Windows & Linux Servers Microservices, DevSecOps tooling (SonarCloud, CrowdStrike) Networking fundamentals This role suits a DevOps engineer who enjoys autonomy, fast-moving environments, and the chance to influence engineering practices at scale. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
Infrastructure Engineer Birmingham B6 Hybrid A leading UK technology and distribution group is seeking an Infrastructure Engineer to join its growing IT function. This is a key role supporting a multi-site environment, ensuring secure, resilient, and high-performing infrastructure across both on-premise and cloud platforms. The Role You will be responsible for the design, implementation, and ongoing maintenance of core IT infrastructure, including servers, storage, networks, security tools, and cloud services. Working as part of a collaborative IT team, you will take ownership of infrastructure projects, troubleshoot escalated issues, and contribute to strengthening the organisation s cyber security posture. The role is hybrid, with regular onsite presence required at the Birmingham office. Key Responsibilities • Design, build, and maintain on-premise and cloud infrastructure • Implement upgrades and support infrastructure improvement projects • Administer servers, storage systems (SAN/NAS), and Azure services • Manage networks across multiple locations, including switches, firewalls, and wireless • Monitor performance and availability, responding to issues rapidly • Support backups, disaster recovery planning, and security initiatives • Produce and maintain technical documentation • Contribute to vulnerability management and security enhancements Key Skills and Experience • Strong experience with Palo Alto firewalls (deployment and configuration essential) • Solid understanding of networking protocols, routers, switches, and firewalls • Experience with SAN/NAS technologies • Good knowledge of cyber security principles • Strong analytical problem-solving skills • Confident communicator who can work well with both technical and non-technical teams • Ability to manage multiple tasks, prioritise effectively and work under pressure Benefits • Bonus up to £5,000 • 25 days holiday increasing with service • Pension scheme with 5 percent employer contribution • Life assurance • Health and wellbeing cashback scheme • Discounts, rewards, long-service awards and wellbeing support • Hybrid working Birmingham B6 just off M6 junction 6 This is an excellent opportunity to join a well-established organisation with strong values, long-term vision, and a commitment to development and progression. If you have the right technical background, strong Palo Alto experience, and the ability to work onsite in Birmingham when required, we d love to hear from you.
08/12/2025
Full time
Infrastructure Engineer Birmingham B6 Hybrid A leading UK technology and distribution group is seeking an Infrastructure Engineer to join its growing IT function. This is a key role supporting a multi-site environment, ensuring secure, resilient, and high-performing infrastructure across both on-premise and cloud platforms. The Role You will be responsible for the design, implementation, and ongoing maintenance of core IT infrastructure, including servers, storage, networks, security tools, and cloud services. Working as part of a collaborative IT team, you will take ownership of infrastructure projects, troubleshoot escalated issues, and contribute to strengthening the organisation s cyber security posture. The role is hybrid, with regular onsite presence required at the Birmingham office. Key Responsibilities • Design, build, and maintain on-premise and cloud infrastructure • Implement upgrades and support infrastructure improvement projects • Administer servers, storage systems (SAN/NAS), and Azure services • Manage networks across multiple locations, including switches, firewalls, and wireless • Monitor performance and availability, responding to issues rapidly • Support backups, disaster recovery planning, and security initiatives • Produce and maintain technical documentation • Contribute to vulnerability management and security enhancements Key Skills and Experience • Strong experience with Palo Alto firewalls (deployment and configuration essential) • Solid understanding of networking protocols, routers, switches, and firewalls • Experience with SAN/NAS technologies • Good knowledge of cyber security principles • Strong analytical problem-solving skills • Confident communicator who can work well with both technical and non-technical teams • Ability to manage multiple tasks, prioritise effectively and work under pressure Benefits • Bonus up to £5,000 • 25 days holiday increasing with service • Pension scheme with 5 percent employer contribution • Life assurance • Health and wellbeing cashback scheme • Discounts, rewards, long-service awards and wellbeing support • Hybrid working Birmingham B6 just off M6 junction 6 This is an excellent opportunity to join a well-established organisation with strong values, long-term vision, and a commitment to development and progression. If you have the right technical background, strong Palo Alto experience, and the ability to work onsite in Birmingham when required, we d love to hear from you.
Our client based in Hull is looking for an experienced Infrastructure Engineer to join the team on an interim basis: Role: Infrastructure Engineer Day rate: 300 - 350 (ir35 yet to be determined, looking likely to be OUTSIDE IR35) Location: Hull - 3 days a week onsite, 2 days work from home Duration: 3- 6 months Requirements: Strong technical expertise in Networking, Cloud & Hosting, Domain Services, Server OS, Storage, Virtualisation, Databases, Endpoint Protection, and Microsoft 365. Proficient in cloud-based mail archiving (Mimecast). In-depth knowledge of Backup & Recovery solutions for hybrid environments. Advanced understanding of Cloud Infrastructure (Azure). Skilled in solutions including Exchange, SQL Server, and SharePoint. Excellent communication skills for both technical and non-technical audiences. Superior analytical and problem-solving abilities. Solid understanding of vendor licensing models. Experienced in disaster recovery planning, simulation, and execution. Ability to perform under pressure and meet tight deadlines.
08/12/2025
Contractor
Our client based in Hull is looking for an experienced Infrastructure Engineer to join the team on an interim basis: Role: Infrastructure Engineer Day rate: 300 - 350 (ir35 yet to be determined, looking likely to be OUTSIDE IR35) Location: Hull - 3 days a week onsite, 2 days work from home Duration: 3- 6 months Requirements: Strong technical expertise in Networking, Cloud & Hosting, Domain Services, Server OS, Storage, Virtualisation, Databases, Endpoint Protection, and Microsoft 365. Proficient in cloud-based mail archiving (Mimecast). In-depth knowledge of Backup & Recovery solutions for hybrid environments. Advanced understanding of Cloud Infrastructure (Azure). Skilled in solutions including Exchange, SQL Server, and SharePoint. Excellent communication skills for both technical and non-technical audiences. Superior analytical and problem-solving abilities. Solid understanding of vendor licensing models. Experienced in disaster recovery planning, simulation, and execution. Ability to perform under pressure and meet tight deadlines.
VACANCY: Senior Desktop Support Engineer Job Type: Permanent Location: Bristol (Hybrid) Hours: -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. Weve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the worlds population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Globals Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement. JBRP1_UKTJ
08/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type: Permanent Location: Bristol (Hybrid) Hours: -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. Weve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the worlds population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Globals Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement. JBRP1_UKTJ
