18 jobs found

Technical Support Specialist Location: Brecon, Wales Hybrid working: 3 days a week onsite Salary: £28,000 - £32,000 + benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies. The Role: As a Technical Support Specialist, you will be responsible for providing high-quality technical support to a varied client base, acting as a trusted advisor and delivering outstanding customer service. You'll work across a range of technologies, supporting end users remotely and onsite while contributing to IT projects and continuous service improvements. Working closely with experienced engineers, you will have the opportunity to broaden your technical expertise and gain exposure to more complex Tier 3 technologies and projects. Key Responsibilities Provide 1st and 2nd line technical support to a diverse customer base. Troubleshoot and resolve desktop, infrastructure and Microsoft 365 related issues. Support Microsoft 365 environments, including Exchange Online, Teams, SharePoint and Intune. Assist with networking support, including routers, switches, VLANs and connectivity issues. Deliver excellent customer service through phone, remote and onsite support. Participate in IT projects, system upgrades and cloud-based initiatives. Maintain accurate documentation, knowledge articles and standard operating procedures. Build strong relationships with customers and manage expectations throughout the support process. About You We're keen to speak with candidates who possess: Previous experience within an IT Support, Service Desk or Technical Support role. Experience supporting Microsoft 365 technologies. Understanding of networking concepts including routers, Switches and VLANs. Strong troubleshooting and problem-solving skills. Excellent communication skills and a professional telephone manner. The ability to confidently engage with customers and maintain credibility when investigating technical issues. A proactive attitude and willingness to learn new technologies. Full UK manual driving licence. Desirable Experience MSP (Managed Service Provider) experience. Windows Server and Active Directory administration. Exposure to Intune, SharePoint and Azure technologies. IT certifications such as CompTIA A+, Network+, Security+ or Microsoft accreditations. If you're looking to join a business where you'll gain broad technical exposure, work closely with customers and have a clear Pathway for technical development and career progression, we'd love to hear from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

We're partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with the Scottish IT Manager and wider UK technology leadership team, you'll provide a mixture of operational support, infrastructure troubleshooting and project delivery. This is an excellent opportunity for someone who enjoys variety, autonomy and the chance to contribute to a business modernising its technology estate. You'll also collaborate with colleagues across the globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft 365, Active Directory/Entra ID and endpoint technologies Install, configure and maintain laptops, desktops, printers and peripheral devices Monitor and respond to alerts generated through support and monitoring platforms Escalate and collaborate with infrastructure, applications and security teams where required Maintain accurate documentation and ticket updates Participate in occasional out-of-hours support when necessary Travel to sites across Scotland and Northern England to provide hands-on support You'll gain exposure to a broad technology stack including: Microsoft 365 Active Directory/Entra ID Meraki Networking Fortinet Security MPLS & Managed Networks Sentinel One Ninja One Arctic Wolf Cloud and infrastructure technologies across the wider group Experience Required We're looking for someone with strong technical foundations, but equally important is the right attitude and approach. You will likely have: Previous experience in a 2nd Line Support Engineer position Strong troubleshooting skills across desktop, server and Microsoft technologies Experience supporting Microsoft 365 environments Knowledge of Active Directory and Entra ID Experience with antivirus, VPN and MFA technologies Exposure to remote monitoring and management tools Excellent communication and stakeholder management skills A proactive and self-sufficient approach to problem solving Full UK Driving Licence Desirable Networking experience (LAN/WAN, switching, routing or Firewalls) Telecoms or VoIP support experience Experience supporting multi-site environments Exposure to infrastructure or transformation projects Why Join? Competitive Salary Hybrid and flexible working Overtime paid at 1.5x Mileage paid at 50p per mile Pension scheme 29 days annual leave including Bank Holidays Exposure to major technology transformation initiatives Opportunity to work with UK and Global technology teams Long-term career development within a growing organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Your new company This is a great opportunity for an experienced IT support professional to join a busy, customer-focused environment and provide high-quality technical support across the council. You'll deliver both 1st and 2nd line support, resolve technical incidents and service requests, and help ensure colleagues have the technology they need to deliver vital services to local communities. Your new role As a Service Desk Analyst, you'll be a key point of contact for a wide range of ICT issues, taking ownership of incidents and service requests and seeing them through to resolution wherever possible.Working across a varied technology environment, you'll support Microsoft 365, Exchange Online, Active Directory, Azure AD, end-user devices, mobile technology and business-critical applications.Alongside day-to-day support, you'll have the opportunity to contribute to ICT projects and service improvements as the council continues to modernise and develop its technology services. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Investigate and resolve incidents and service requests through the Service Desk system. Support Microsoft 365, Exchange Online, Active Directory and Azure AD environments. Create and manage user accounts, distribution lists and security groups. Diagnose and resolve desktop, laptop, printer and mobile device issues. Deploy and configure hardware and software solutions. Maintain accurate technical documentation and support records. Assist with ICT projects and ongoing service improvements. Deliver both remote and face-to-face user support. Maintain service levels through proactive ticket management and clear customer communication. What you'll need to succeed We're looking for someone with experience in an IT support, Service Desk or desktop support environment who enjoys troubleshooting technical problems and providing a high standard of customer service. You'll ideally bring: Experience supporting Microsoft Windows and Microsoft 365 environments. Good knowledge of Active Directory and Azure AD administration. Experience using Service Desk or ITSM ticketing systems. Knowledge of Exchange Online and mailbox administration. Experience supporting mobile devices and endpoint management solutions. Strong troubleshooting and diagnostic skills. Excellent communication and customer service skills. The ability to prioritise effectively and manage multiple support requests. What you'll get in return £150-£175 per day umbrella 4-month contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Job Description: IT Infrastructure Engineer/2nd Line Support £30,000-£32,000 Location: Wakefield You will play a key role in supporting and developing IT systems across a group of companies, providing 1st/2nd line support, working on infrastructure projects, manage networks, and support our Azure environment. This is an excellent opportunity for soemone with Service Desk experience to be involved in exciting projects such a Azure migrations and ERP Implementations, with a defined progression path and training available. What You'll Need: MS Office 365 configuration, and administration Previous experience in a 1st/2nd Line IT Support/System Admin capacity Experience of Microsoft Server support and administration Knowledge of Azure Virtual Services including VMs, VPN and consumption management Endpoint security and response and Endpoint Management Microsoft Active Directory support and administration Group policy administration, PowerShell and Scripting TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration. Cyber security awareness and incident response Firewall management and configuration Creating technical documentation Capable of clear and accurate communication, both written and verbal. Full Driving License - Willingness to travel Work on impactful projects and help shape the future of our IT infrastructure. Apply now and grow with a team that values innovation, service, and integrity. £30000 - £32000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website

Lead Business Analyst (Risk, Compliance & Audit)6 Month Contract Financial Services Location: UK Based (Predominantly Remote) Duration: Initial 6 Months Rate: Competitive Day Rate Travel: Occasional UK Travel Required The Opportunity We are partnering with a leading Financial Services organisation undergoing a significant enterprise-wide transformation across Risk, Compliance and Governance functions. As part of this programme, we are seeking an experienced Lead Business Analyst to join a high-profile change portfolio working closely with Group Risk, Compliance, Internal Audit and Technology stakeholders. This role will focus on the delivery of strategic initiatives spanning 2nd and 3rd Line of Defence functions, regulatory compliance, operational resilience and risk transformation. The successful candidate will play a critical role in defining business requirements, shaping future-state operating models and driving change across complex, enterprise-scale environments. This is an excellent opportunity for a senior BA who is comfortable engaging with senior leadership, influencing key stakeholders and operating within highly regulated Financial Services organisations. Key Responsibilities Lead requirements gathering and business analysis activities across multiple workstreams within Risk, Compliance and Audit functions. Act as the primary interface between business stakeholders, technology teams and programme leadership. Facilitate workshops with senior stakeholders to define business needs, identify gaps and agree future-state solutions. Analyse and document current and target operating models, business processes and control frameworks. Produce high-quality business requirements, functional specifications, process maps and impact assessments. Support regulatory and risk-driven change initiatives, ensuring alignment with internal governance standards. Collaborate with Risk, Compliance and Internal Audit teams to understand control requirements and regulatory obligations. Drive stakeholder engagement across first, second and third lines of defence. Support change management, business readiness and implementation activities. Manage and prioritise requirements across multiple projects and delivery teams. Ensure traceability of requirements through design, development, testing and implementation phases. Required Experience Financial Services Proven Business Analysis experience within Financial Services environments. Experience working across Banking, Insurance, Asset Management, Wealth Management or Capital Markets organisations. Strong understanding of governance, control and regulatory frameworks. Previous involvement in large-scale enterprise transformation programmes. Risk & Compliance Extensive experience supporting Group Risk functions. Strong understanding of Enterprise Risk Management frameworks. Experience delivering initiatives within: Operational Risk Conduct Risk Regulatory Compliance Risk Governance Controls Assurance Policy and Framework Implementation Experience supporting organisations operating within highly regulated environments. Audit Experience partnering with Internal Audit teams and Audit stakeholders. Understanding of audit lifecycle processes and control testing. Experience documenting control frameworks, risk assessments and audit remediation activities. Knowledge of 2nd and 3rd Line of Defence operating models. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job Title: 3rd Line Storage & PKI Support Engineer Location: Basingstoke (Onsite) Duration: 6 months with possible extension Rate: £400 per day via an approved umbrella company Clearance: Active DV Clearance required Are you an experienced Infrastructure Support Engineer with expertise in Storage, Backup and Public Key Infrastructure (PKI) technologies? Our client is seeking a 3rd Line Storage & PKI Support Engineer to join a highly secure government programme, supporting critical services within a complex operational environment. This is an exciting opportunity to work within a specialist team responsible for maintaining and supporting enterprise storage, backup and PKI solutions, ensuring the stability, security and availability of key infrastructure services.  What you'll be doing: Providing 3rd Line support and responding to escalations from 2nd Line engineering teams. Maintaining and supporting Public Key Infrastructure (PKI) solutions. Supporting enterprise storage and backup platforms. Monitoring systems using Event Management tooling and responding to incidents. Carrying out incident triage, troubleshooting and resolution activities. Delivering planned maintenance and changes through established Change Management processes. Supporting PKI-related activities across multiple secure sites. Conducting readiness assessments for new releases entering service. Producing and maintaining operational documentation, work instructions and patching schedules. Providing regular updates and technical input to operational leadership teams. What you'll bring: Strong experience supporting enterprise storage and backup technologies such as Dell Avamar and Data Domain. Hands-on experience with PKI technologies, including Microsoft PKI and Thales solutions. Experience working within ITIL/ITSM environments. Windows Server administration experience. Experience supporting VMware technologies. Strong troubleshooting, incident management and problem-solving skills. Excellent communication and documentation abilities. This is an excellent opportunity for a DV Cleared Infrastructure Engineer with Storage and PKI expertise to join a long-term programme supporting critical government services. Apply now to find out more. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Your new company You'll be joining a welcoming and inclusive secondary school in Liverpool, with a strong commitment to providing an excellent education and creating opportunities for every young person to succeed. The school has a diverse community and places a real emphasis on aspiration, personal development and ensuring both students and staff feel supported. As part of a wider multi-academy trust, the school benefits from shared resources, expertise and collaboration across a larger family of schools, and you'll be joining a supportive environment where technology plays an important role in teaching, learning and the day-to-day running of the school, making this a great opportunity to develop your IT experience within the education sector. Your new role As an IT Technician, you'll provide day-to-day technical support across the school, helping to ensure that IT systems, devices and technology are reliable and available to support teaching and learning, working with the wider trust IT team. You'll be a key point of contact for staff and students, responding to support requests and troubleshooting a broad range of hardware, software and connectivity issues. Your responsibilities will include setting up and maintaining laptops, desktops, printers, classroom technology and other devices, supporting user accounts and access, installing and updating software, and assisting with Microsoft-based systems and applications. You'll diagnose technical problems, resolve issues wherever possible and escalate more complex incidents through the wider IT team when required. Alongside reactive support, you'll help with the ongoing maintenance and improvement of the school's IT environment and this could include preparing equipment for new starters, maintaining IT assets, supporting upgrades and deployments, carrying out routine checks and contributing to wider technology projects across the school and trust. This is an excellent opportunity for someone who enjoys being hands-on and customer-focused, with the variety that comes from supporting technology in a busy school environment. You'll work closely with colleagues across the school as well as the wider trust IT function, providing plenty of opportunity to develop your technical knowledge and progress your career within education IT. What you'll need to succeed You'll have some previous experience working in an IT support or technician role, with a good understanding of Windows devices, Microsoft 365, hardware, software and general troubleshooting. You'll be confident working through 1st and 2nd line support issues, setting up and maintaining IT equipment and providing clear, friendly support to users with varying levels of technical knowledge. Just as importantly, you'll be approachable, proactive and customer-focused, with strong communication skills and the ability to prioritise your workload in a busy environment. Previous experience in a school or educational setting would be beneficial, but isn't essential for someone with the right technical foundations and attitude. What you'll get in return In return, you'll receive a competitive salary of £28,000-£32,000, depending on experience, alongside the opportunity to join a supportive and collaborative education environment. You'll benefit from being part of a wider multi-academy trust, with opportunities to develop your technical skills, gain exposure to a broader IT environment and progress your career over time. This is a great opportunity to secure a varied, hands-on IT role where you can make a visible difference to staff and students while continuing to grow professionally. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Cisco Voice & Collaboration Engineer - Active SC £525 per day - Inside IR35 Portsmouth/Stevenage/Newport - 5 days a week on site in most suitable location 3 months We are seeking an experienced Cisco Voice & Collaboration Engineer to provide operational support, maintenance and project delivery across enterprise telephony and videoconferencing environments. The role focuses on 2nd and 3rd Line support, incident resolution, infrastructure maintenance, and continuous improvement of Cisco-based collaboration platforms including CUCM, Unity Connection, Webex and Cisco videoconferencing solutions.    Key Requirements Must have Active SC Clearance & be a sole UK national. Advanced knowledge of Cisco VoIP technologies including CUCM, Unity Connection, Jabber, Cisco IP Phones, Cisco SBS, VG2xx gateways, Webex, Cisco videoconferencing solutions (endpoints, TMS, Pexip), with proven experience providing 2nd and 3rd Line support, incident resolution, operational maintenance, project delivery, and administration of enterprise telephony and collaboration environments. Strong understanding of SIP and H.323 protocols, alongside experience with Kurmi, Telsica and PeterConnects administration tools. Experience maintaining technical documentation, contributing to knowledge bases, delivering knowledge transfer to support teams, and supporting continuous service improvement activities. Knowledge of VMware technologies including VMware vSphere and vSAN storage. Good understanding of WAN/LAN networking, security principles, system administration and desktop environments. Strong troubleshooting, communication and stakeholder management skills within enterprise environments. Fluent English language skills, both written and verbal, with the ability to operate effectively in an international environment.

Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you ll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in French & German to provide top-tier technical support to our contract customers. What you ll be doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication in French & German with customers to ensure issues are resolved swiftly. What we're looking for: We need a candidate with: Fluency in French & German is required this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. Excellent customer service skills with a focus on problem-solving and communication. What we can offer you: Referral Bonus Earn £1000 when you refer a friend to join us! Endless Learning Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals. Healthcare Cash Plan Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services. Casual Dress Policy Come as you are. Company Pension Scheme Plan for the future while living in the present. Social Events From team outings to company-wide celebrations, we know how to have fun! 25 Days Annual Leave + Public Holidays More time to relax and recharge. Purchase of Annual Leave Need extra days off? We ve got you covered. Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a prefer not to say ).

A growing blue chip organisation is seeking an ambitious 2nd/3rd Line IT Support Engineer to join its technical team. This is an excellent opportunity for an experienced 2nd Line Engineer looking to progress into 3rd Line support, or a developing 3rd Line Engineer keen to gain broader exposure to infrastructure, cloud technologies and technical project work. Working closely with senior technical leadership, you'll provide escalation support, resolve complex technical issues, and play a key role in maintaining and improving customer IT environments. Key Responsibilities Act as an escalation point for support teams, owning complex incidents through to resolution. Troubleshoot and support Windows Server, Microsoft 365, networking and cloud environments. Administer Active Directory, Microsoft Entra ID, Group Policy, DNS and DHCP. Support Microsoft 365 services including Exchange Online, SharePoint, Teams and OneDrive. Assist with Azure and hybrid cloud environments. Support virtualisation platforms such as Hyper-V and VMware. Troubleshoot Firewalls, VPNs, switching and wireless networking solutions. Maintain backup, security and monitoring systems. Contribute to infrastructure upgrades, migrations and technology deployments. Produce and maintain technical documentation. Mentor junior engineers and share technical knowledge across the team. Attend customer sites when required and build strong client relationships. Essential Skills & Experience Minimum 3 years' experience in IT support, infrastructure or a similar technical environment. Strong 2nd Line support experience with exposure to technical escalations. Good knowledge of Windows Server and Active Directory. Microsoft 365 administration experience. Experience supporting Microsoft Entra ID and user/device management. Solid networking knowledge including TCP/IP, DNS, DHCP, VLANs and VPNs. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritise workloads and take ownership of technical issues. Full UK driving licence. Desirable Experience Microsoft Azure and hybrid infrastructure. Intune and Autopilot. Hyper-V and/or VMware. Firewall administration. Microsoft 365 security and compliance solutions. PowerShell Scripting and automation. Backup and disaster recovery technologies. Previous MSP experience. Relevant Microsoft, networking or infrastructure certifications. The Ideal Candidate You'll be a proactive and technically curious engineer who enjoys solving complex problems and delivering excellent customer service. Whether you're an experienced 2nd Line Engineer ready for the next step or already gaining 3rd Line exposure, you'll have a genuine desire to learn, take ownership and develop into a senior technical professional. What's on Offer Permanent, Full time position. Exposure to a wide range of technologies and customer environments. Opportunities to work on infrastructure, cloud and project-based work. Ongoing technical development and mentoring. Clear progression towards a senior technical engineering role. Supportive and collaborative team environment.

Start/End dates 01/12/2026 - 03/05/2027 Pay Grade/Rate UMB - £19.33 Location South Street, Glasgow, G14 0XN Job Description Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Maintain a 2% incident per month target Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project Managers Undertake Non Standard Requests tasks to agreed timescales Proactively communicate and coordinate with Level 3 teams to highlight major level issues Find resolution of technical issues for laptop/desktop hardware, networks, printers, etc. Install & configure software and hardware Your skills and experience An in-depth knowledge and good understanding of Microsoft Windows OS (Windows 10 & Windows 11), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. Experience handling LTSC Channels and KIOSK is highly desirable Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools, along with general etiquette Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License. UK drivers licence required as the engineer will be required to support Hub and Spoke locations. Travel to alternate locations will be provisioned via onsite van. SC Clearable MUST BE ELIGIBLE

DIGITAL COMMUNICATIONS OFFICER Could you use compelling content and digital insight to inspire people to pray, give, and connect with a ministry of global impact? Salary: £30,000 to £35,000 per annum depending on experience, plus excellent benefits including 8% employer pension contribution and health plan Location: Hybrid, office-based in Eynsham, Oxfordshire, with flexibility to work from home International Mission to Jewish People is a faith-driven organisation with a nearly 200-year history of sharing the Good News of Jesus with Jewish people across the UK, Israel, the USA, and beyond. As International Mission to Jewish People continues into a new season of opportunity and responsibility, the organisation is strengthening its digital communications to deepen supporter engagement and help sustain vital mission work for the future. We're partnering with International Mission to Jewish People to recruit a creative and proactive Digital Communications Officer to lead the day-to-day delivery of its digital communications across the website, social media, email, and online campaigns. This is a hands-on role, well suited to someone who enjoys turning stories and prayer updates into engaging digital content, building effective supporter journeys, and using insight to improve performance. Working closely with the Head of Fundraising and Communications and colleagues across the organisation, you'll create landing pages, email campaigns, social content, short-form video, and the digital elements of UK and US appeals. You'll also manage paid advertising within agreed budgets, improve online giving journeys, support the monthly online prayer event, and use CRM and analytics data to help turn interest into prayer, giving, and lasting support. You'll be joining a small, committed team, communicating mission activity that is sensitive, international in scope, and rooted in prayer, compassion, and faithfulness. We are looking for someone who can: Write and edit clear, compelling, and accurate content for websites, email, social media, and digital campaigns Build and send email campaigns, manage website content, and run social media channels Use CRM data and digital analytics to build audiences, monitor consent, report on performance, and improve supporter journeys Manage multiple campaigns, channels, and deadlines with accuracy, organisation, and attention to detail Create landing pages and short-form video, and apply practical design, photography, or video-editing skills Support paid advertising, online giving journeys, and IMJP's monthly online prayer event If you would like an informal conversation, please contact Adam Stacey at Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include a CV and supporting statement. Please see the candidate pack for full details. All applicants must be wholeheartedly committed to the aims, ethos, and values of International Mission to Jewish People. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010. Closing date: 29 November Interviews with International Mission to Jewish People 1st stage (online): w/c 7 December 2nd stage (in-person): w/c 14 December

Security Assurance Lead Salary:   £54,800 - £73,250  Location:   Cambridge/ Hybrid with 2 days a week minimum in the office Contract:   Permanent Hours:   35 hours per week Join our organisation as a Security Assurance Lead. Utilise your expertise and drive to safeguard operations in this impactful role. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role    As Security Assurance Lead, you will play a key role in protecting Cambridge University Press & Assessment's information assets and strengthening our security posture. You will lead assurance activity across security testing, risk management, governance and compliance, working closely with technology, security and business teams to identify risks, improve controls and support secure ways of working. This is a varied and influential role where you will help us understand and reduce our exposure to cyber threats, shape practical security guidance, and ensure assurance activities are embedded across our technology environment. Lead security assurance activity across areas such as attack surface management, vulnerability management, penetration testing and security posture improvement. Work with technology and security teams to identify, assess and remediate vulnerabilities across systems, applications, cloud services and infrastructure. Develop and maintain security policies, standards and guidance that support effective assurance testing and secure delivery. Support risk assessments, supplier security reviews and risk register management, ensuring risks are clearly understood, tracked and reported. Contribute to security governance, compliance activities and external assessments, including alignment with frameworks such as ISO 27001 and NIST. Use threat intelligence, testing outcomes and assurance data to help shape priorities, improve resilience and inform senior stakeholders. Support incident preparedness, including investigations and exercises that test our ability to respond effectively. Help shape our security strategy, monitor emerging threats and intelligence, identifying opportunities to strengthen our approach through security automation.  This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.      About You    We are looking for someone with extensive knowledge and 5+ years of experience in security testing and assurance, and a strong understanding of information security principles, emerging threats, best practices, compliance frameworks (e.g. ISO 27001, NIST) and risk management practices. You should hold a degree in Computer Science or equivalent experience, with relevant professional qualifications including CISSP and accredited security testing. You should have proven experience in developing and managing security risks and mitigations within medium to large organisations with strong experience in stakeholder management. You should have excellent communication and presentation skills, with the ability to influence at all levels of the organisation, analytical skills to measure the effectiveness of vulnerability management plans, and be very self-motivated, proactive, and able to manage multiple projects simultaneously. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following  desirable  criteria:  Development and maintained a supply chain risk register within a similar sized organisation Have hands on experience of the use of various AI applications and tooling, including, for example, Microsoft CoPilot, Claude etc Have experience using and deploying Pen Testing and Vulnerability Management Tools such as Tenable within complex infrastructure Experience of reporting risks to senior leadership For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's  Offer of an Interview  commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for.   Rewards and benefits   We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible  rewards package , featuring family-friendly and planet-friendly benefits including:   28 days annual leave plus bank holidays  Private medical and Permanent Health Insurance   Discretionary annual bonus   Group personal pension scheme  Life assurance up to 4 x annual salary   Green travel schemes   Ready to pursue your potential? Apply now.     We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  2nd   September.  We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. The application and interview process consists of:  3 role related questions with brief answers  A 15-minute screening call with the Hiring Manager.  First stage virtual interview via MS Teams.  Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.  Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.      Why join us   Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.  We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Technical Delivery Manager - Workday and People Systems Salary:   £68,700 - £91,950 Location:   Cambridge, UK – Hybrid (40–60% office-based) Contract:   Permanent   Hours:   Full-time 35 hours per week   Ready to shape the future of people technology at a global organisation? We are looking for an experienced  Technical Delivery Manager – Workday and People Systems   to lead the delivery, support, and continuous improvement of our critical HR technology platforms, the core of which is Workday. Working at the heart of our technology and people functions, you'll play a key role in ensuring our platforms are secure, reliable, and enable an exceptional colleague experience We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.      About the role    As Technical Delivery Manager, you will lead a specialist team responsible for the delivery, support and governance of Workday and our wider People Systems landscape. You will combine strong technical expertise with delivery leadership, ensuring solutions are delivered effectively while maintaining high levels of service performance and platform security. Reporting to the Head of Colleague Solutions, you will manage a team of 6–8 colleagues and work closely with the Technical Solution Owner, People & Culture teams, Recruitment, Payroll and external partners to deliver business value through technology. Additional responsibilities and accountabilities include: Manage the delivery of People Systems solutions using methodology, from User Story Refinement to deployment and live service support. Managing and developing a skilled HR Solutions Delivery team, providing coaching, technical guidance and career development support. Acting as a technical subject matter expert for Workday and People Systems, ensuring best-practice configuration and implementation approaches. Managing third-party suppliers and implementation partners to ensure successful delivery outcomes. Contributing to the People Systems roadmap and overseeing regular development and release cycles. Ensuring all solutions meet quality, testing, architecture and service transition standards. Leading specialist 2nd and 3rd line support services, ensuring service levels are consistently achieved or exceeded. Driving ITIL-aligned service management practices, incident resolution and continuous improvement initiatives. Owning security, access governance, data governance and audit readiness across supported platforms. Building strong relationships across Technology and People & Culture teams to support organisational objectives. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.      About You      You will be an experienced technology leader with strong Workday expertise, a passion for service excellence, and a track record of leading high-performing teams. To be successful, you'll demonstrate: Extensive knowledge of Workday and People Systems. Workday HCM certification and at least one additional Workday certification. Strong knowledge of ITIL and Scrum frameworks. At least five years' experience, or demonstrable experience, in technical and functional configuration of Workday. Strong understanding of Workday security, access governance, data governance, audit readiness and data privacy. Proven experience delivering solutions using agile methodologies. Significant experience of incident management, change management and IT service management practices. Experience leading and developing technical teams. Proactive approach to continuous improvement and ensuring system health. Excellent stakeholder management, communication and presentation skills. Strong analytical, organisational and problem-solving skills. Degree-level qualification or equivalent professional experience. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following  desirable  criteria:  ITIL certification. Scrum Master or Agile certification. Experience supporting additional Workday products and modules such as VNDLY. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.   Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits   We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible  rewards package , featuring family-friendly and planet-friendly benefits including:   28 days annual leave plus bank holidays  Private medical and Permanent Health Insurance   Discretionary annual bonus   Group personal pension scheme  Life assurance up to 4 x annual salary   Green travel schemes   Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  14 August 2026.   We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. As part of the application process, you can expect:      One skills-based question at point of CV application stage A 15-minute screening call with the Hiring Manager.  First stage virtual interview via MS Teams.  Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.  Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.        Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.  We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Senior Infrastructure Engineer - Azure - Banking Excellent opportunity opens for a Senior Infrastructure Engineer with strong Azure skills to join a growing Bank's London office and be responsible for the support, change/enhancement, maintenance of IT Services that enable the Bank's IT department to deliver strategic IT services. Key responsibilities and accountabilities Design, deploy, and maintain cloud infrastructure using Azure services Collaborate with the IT team to develop and implement cloud migration strategies Delivery of 2nd/3rd line operational support for IT services including working with 3rd party providers Design, implement, and maintain complex IT infrastructure solutions that meet the bank's business needs Monitor and optimize cloud infrastructure performance and costs Supporting IT Application and Change and Delivery Teams on a pipeline of IT Operations maintenance and enhancement activities Troubleshoot and resolve any issues related to Azure services Supporting IT Infrastructure Changes by providing technical expertise at CAB meetings and where required, the technical resources to implement changes Vulnerability and endpoint management across the infrastructure estate prioritising remediation, risk levels and closure within SLA Monitor the performance of systems and troubleshoot any issues that arise Collaborate with other IT teams to ensure the security and integrity of our systems Keep up to date with the latest technology trends and make recommendations for improvement Maintain documentation and standards for IT infrastructure operations Provide technical expertise and support to other IT teams and business units Participate in disaster recovery planning and testing and implement security measures to protect against cyber threats and ensure compliance with regulatory requirements Communicate effectively with various stakeholders, including senior management, to present technical solutions and plans Working with Head of IT Operations, Chief Technology Officer and 3rd party specialists on the design of new IT platforms Promote and leverage the Bank's Technology platforms to improve Technology services that are delivered to users and customers Work with projects and changes to utilise existing platforms to deliver enhancements and new services that align with the Bank's strategy Support, development and enhancement of cloud services (IAAS, PAAS and SAAS) Any other tasks are at the discretion of the Head of IT Operations. Qualification & Experience Degree in Computer Science or relevant discipline (Preferred) Experience of working in financial services (Preferred) ITIL V4 foundation (as minimum) Experience of managing Microsoft Azure service models (IAAS, PAAS and SAAS) Azure Administrator Associate Certification, AZ-104 (Preferred) Essential Competencies/Skills Ability to work in a small team and specializing Analytical thinker as well as strong Planning, Problem Solving and organization skills Effective communicator Experience managing and delivering IT platforms Proactive can do' approach and lateral thinker Experience with Office 365 administration, including Microsoft teams. SQL Server management Experience of ITSM systems (Sunrise would be beneficial) Expert technical experience of a Server, VMWare, SAN General Network administration and troubleshooting (Firewalls, VLANs, subnetting, VPNs, DNS, DHCP, Wi-Fi, etc). 3 years+ experience specializing supporting and administering Microsoft Servers (2012 - 2019), Active Directory, Group Policy, Desktops (Windows 11) and Applications (M365). Experience with Office 365 administration, including Microsoft teams. Experience of vulnerability, endpoint management and security patching tools (Tenable, NinjaOne) Experience of software management automation tools (Nerdio, SCCM, Intune, Chocolatey) Experience of PAAS IT Monitoring Tools (AppDynamics, Dynatrace, Datadog) Ability to create and maintain technical documentation Experience supporting Microsoft AVD Key success factors Excellent availability and support of IT Services exceeding agreed SLAs Appropriate uplift in maturity of Technology platforms to support the delivery of the Bank's IT strategy Strategic and proactive enhancement of the Bank's Technology platforms and services Delivery of platforms that enable efficient services and value being delivered to users and customers Proactive approach with both internal and external stakeholders Interested? Please Apply! Infrastructure Engineer IT Engineer Senior Infrastructure Engineer Azure Engineer CAB Windows 11 Microsoft Change Active Directory Azure AD SLA Bank Banking Financial Services ITIL Network VMWare VmWare 3rd Line 3LOD 2LOD IT Services IT Operation Microsoft Azure Azure Functions ITIL Infrastructure VMware Infrastructure Azure Infrastructure as a Service (IaaS) Azure DevOps Services Infrastructure Solutions Service-Level Agreements (SLA) Cloud