The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
About the Role: In this position the Cloud & Infrastructure Engineer plays a pivotal role within the infrastructure team, taking charge of designing, implementing, and maintaining cloud and infrastructure services with a focus on efficiency, reliability, security, and performance. This role is instrumental in managing cloud environments, complex network topologies, next-generation firewalls, and security platforms. Working closely with cross-functional teams, the engineer deploys and operates cloud-based services and applications, striving to optimise costs and automate repetitive tasks. The role also includes mentoring team members and providing occasional 3rd line technical support to internal and external users, ensuring incidents are resolved professionally and in line with service level commitments. This position offers the opportunity to explore and implement optimal solutions for users while developing technical skills through exposure to a wide range of technologies. Key Responsibilities: Provision, configuration, and maintenance of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and root cause analysis with preventive measures. Implementation of security best practices and compliance monitoring. Design and execution of disaster recovery and business continuity plans. Automation and orchestration using scripts and infrastructure as code. Collaboration with internal teams and documentation of configurations and processes. Cloud cost optimisation while maintaining performance standards. Continuous improvement through technology evaluation and personal development. Onboarding and integration of new partner firms, including IT due diligence and remediation planning. Provision of quality 3rd line technical support and escalation handling. Accurate issue tracking and resolution documentation. Time and workload management across multiple incidents. Occasional travel and out-of-hours work for deployments and integrations. Execution of live changes via approved change management procedures. Mentoring and guidance to users and colleagues. Relationship management with third-party service providers. Ownership of incidents and requests, escalating when necessary. Job Requirements: Exceptional customer service skills. Minimum 3 years' experience in a similar role. Full UK driving licence with business insurance. Strong workload management and prioritisation skills. Logical and thorough fault-finding and troubleshooting abilities. ITIL awareness. Technical Skills Microsoft Windows 10/11 and Office applications. Windows Server 2016/2022 and core services (DHCP, DNS, DFS, NPS, Hyper-V, ADCS). Active Directory, Microsoft Entra, Group Policy. Office 365 administration and support. Microsoft SQL Server and IIS administration. Network topology (VLANs, 802.1x, DHCP Snooping, Routing, IPARP, STP, LAG). Firewall management and cybersecurity best practices. Microsoft Azure (VMs, VNETs, Storage, DNS, AVD, PIM, WAF, Front Door, Security Groups). SharePoint administration. Anti-virus, MDR/EDR, and cloud security platforms. Intune console management. Vulnerability management. Veeam backup solutions. Security best practices. Desirable Certifications Microsoft 365 Fundamentals Microsoft Azure Fundamentals Microsoft Azure Administrator Windows Server Hybrid Administrator Benefits: Competitive salary based on skills and experience. Pension scheme. Occupational sick pay. Training and support for industry certifications. Cycle to work scheme.
10/10/2025
Full time
About the Role: In this position the Cloud & Infrastructure Engineer plays a pivotal role within the infrastructure team, taking charge of designing, implementing, and maintaining cloud and infrastructure services with a focus on efficiency, reliability, security, and performance. This role is instrumental in managing cloud environments, complex network topologies, next-generation firewalls, and security platforms. Working closely with cross-functional teams, the engineer deploys and operates cloud-based services and applications, striving to optimise costs and automate repetitive tasks. The role also includes mentoring team members and providing occasional 3rd line technical support to internal and external users, ensuring incidents are resolved professionally and in line with service level commitments. This position offers the opportunity to explore and implement optimal solutions for users while developing technical skills through exposure to a wide range of technologies. Key Responsibilities: Provision, configuration, and maintenance of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and root cause analysis with preventive measures. Implementation of security best practices and compliance monitoring. Design and execution of disaster recovery and business continuity plans. Automation and orchestration using scripts and infrastructure as code. Collaboration with internal teams and documentation of configurations and processes. Cloud cost optimisation while maintaining performance standards. Continuous improvement through technology evaluation and personal development. Onboarding and integration of new partner firms, including IT due diligence and remediation planning. Provision of quality 3rd line technical support and escalation handling. Accurate issue tracking and resolution documentation. Time and workload management across multiple incidents. Occasional travel and out-of-hours work for deployments and integrations. Execution of live changes via approved change management procedures. Mentoring and guidance to users and colleagues. Relationship management with third-party service providers. Ownership of incidents and requests, escalating when necessary. Job Requirements: Exceptional customer service skills. Minimum 3 years' experience in a similar role. Full UK driving licence with business insurance. Strong workload management and prioritisation skills. Logical and thorough fault-finding and troubleshooting abilities. ITIL awareness. Technical Skills Microsoft Windows 10/11 and Office applications. Windows Server 2016/2022 and core services (DHCP, DNS, DFS, NPS, Hyper-V, ADCS). Active Directory, Microsoft Entra, Group Policy. Office 365 administration and support. Microsoft SQL Server and IIS administration. Network topology (VLANs, 802.1x, DHCP Snooping, Routing, IPARP, STP, LAG). Firewall management and cybersecurity best practices. Microsoft Azure (VMs, VNETs, Storage, DNS, AVD, PIM, WAF, Front Door, Security Groups). SharePoint administration. Anti-virus, MDR/EDR, and cloud security platforms. Intune console management. Vulnerability management. Veeam backup solutions. Security best practices. Desirable Certifications Microsoft 365 Fundamentals Microsoft Azure Fundamentals Microsoft Azure Administrator Windows Server Hybrid Administrator Benefits: Competitive salary based on skills and experience. Pension scheme. Occupational sick pay. Training and support for industry certifications. Cycle to work scheme.
Human Capital Ventures
Milton Keynes, Buckinghamshire
A leading, fast-growing global financial services group is seeking an IT Administrator to join its centralised IT operations in Milton Keynes. Supporting a user base of over 15,000 staff across multiple international offices-including senior executives and VIP users, this role plays a critical part in ensuring secure, efficient, and compliant access to IT systems and services. As part of the Joiners, Movers, and Leavers (JML) Team, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in an IT Administrator, Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team. Responsibilities Support the JML IT team with day-to-day administrative duties such as maintaining documentation, resolving tickets, and completing request fulfilments. Administer user access rights via Active Directory, Azure AD, Exchange, Office 365, SharePoint, InTune, and other platforms. Manage JML lifecycle processes-ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and resolve access requests through the ServiceNow ITSM platform. Maintain and improve documentation for access management processes and workflows. Act as a point of contact for access-related queries, escalations, and audit compliance requirements. Collaborate with security, infrastructure, and service delivery teams to ensure policy alignment. Support continuous service improvements (CSI) and contribute to team-wide initiatives and training materials. Monitor access management queues and workflows, escalating issues as needed to the Access Management Team Lead or IT Support Manager. About You 1+ year experience in an IT Administrator, Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a collaborative, fast-paced environment. Proactive mindset with a desire to learn and grow within IT and Information Security. Salary: £25,000 - £30,000 per annum Location: Remote (2 days per month on-site in Milton Keynes) Contract: Fixed-Term Contract (12 Months) - Possible permanent Benefits: Bonus program, paid training & development, generous holiday allowance, pension scheme, health and life insurance, and more.
09/10/2025
Full time
A leading, fast-growing global financial services group is seeking an IT Administrator to join its centralised IT operations in Milton Keynes. Supporting a user base of over 15,000 staff across multiple international offices-including senior executives and VIP users, this role plays a critical part in ensuring secure, efficient, and compliant access to IT systems and services. As part of the Joiners, Movers, and Leavers (JML) Team, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in an IT Administrator, Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team. Responsibilities Support the JML IT team with day-to-day administrative duties such as maintaining documentation, resolving tickets, and completing request fulfilments. Administer user access rights via Active Directory, Azure AD, Exchange, Office 365, SharePoint, InTune, and other platforms. Manage JML lifecycle processes-ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and resolve access requests through the ServiceNow ITSM platform. Maintain and improve documentation for access management processes and workflows. Act as a point of contact for access-related queries, escalations, and audit compliance requirements. Collaborate with security, infrastructure, and service delivery teams to ensure policy alignment. Support continuous service improvements (CSI) and contribute to team-wide initiatives and training materials. Monitor access management queues and workflows, escalating issues as needed to the Access Management Team Lead or IT Support Manager. About You 1+ year experience in an IT Administrator, Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a collaborative, fast-paced environment. Proactive mindset with a desire to learn and grow within IT and Information Security. Salary: £25,000 - £30,000 per annum Location: Remote (2 days per month on-site in Milton Keynes) Contract: Fixed-Term Contract (12 Months) - Possible permanent Benefits: Bonus program, paid training & development, generous holiday allowance, pension scheme, health and life insurance, and more.
Presales & Solution Architecture Collaborate with sales and business development teams to shape client proposals and Statements of Work. Lead discovery sessions to understand client requirements and translate them into technical solutions. Design and present tailored Microsoft 365 solutions, including architecture diagrams, demos, and proof-of-concepts. Estimate effort and create bill-of-materials and scope documentation for service engagements. Design & Implementation Architect and implement Microsoft 365 environments including Teams, SharePoint Online, OneDrive, Exchange Online, and Microsoft Entra ID. Design governance, compliance, and security frameworks using Microsoft Purview, Intune, and Defender. Lead workshops and training sessions for IT teams and end-users. Develop migration and rollout strategies from legacy systems to Microsoft 365. Consulting & Delivery Act as a trusted advisor to clients, providing guidance on best practices, licensing, and integration. Troubleshoot and resolve complex technical issues across the Microsoft 365 ecosystem. Produce high-quality documentation including design specs, test plans, and operational guides. Mentor junior consultants and contribute to internal capability development. You will be successful in this role if you have: Experience: 5+ years in Microsoft 365 consulting, including presales and delivery. Proven experience in designing and implementing enterprise-scale Microsoft 365 solutions. Familiarity with hybrid environments and cloud migration strategies. Technical Skills: Deep knowledge of Microsoft 365 services: Teams, SharePoint, OneDrive, Exchange, Entra ID, Intune. Strong understanding of Zero Trust principles, Data Lifecycle Management, and Collaboration Governance. Experience with PowerShell scripting and Microsoft admin portals. Exposure to Microsoft Defender suite (Identity, Endpoint, Cloud Apps, Office 365). Certifications (preferred): Microsoft SC-300 (Identity and Access Administrator) Microsoft SC-400 (Information Protection Administrator) Microsoft MS-102 (Microsoft 365 Administrator) Soft Skills: Excellent communication and stakeholder engagement skills. Ability to simplify complex technical concepts for diverse audiences. Strong organisational and time management capabilities. Become part of our "Winning Culture"! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries! Corporate Social Responsibility and DEI (Diversity, Equity, and Inclusion) standards are especially important to us and go far beyond the usual! Associate Impact Groups are formed voluntarily to further develop and support our DEI standards internally. Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential! International work opportunities abroad for all employees "Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party! Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys! What do we offer? Pension Life Assurance Private Medical Option for private dental
09/10/2025
Full time
Presales & Solution Architecture Collaborate with sales and business development teams to shape client proposals and Statements of Work. Lead discovery sessions to understand client requirements and translate them into technical solutions. Design and present tailored Microsoft 365 solutions, including architecture diagrams, demos, and proof-of-concepts. Estimate effort and create bill-of-materials and scope documentation for service engagements. Design & Implementation Architect and implement Microsoft 365 environments including Teams, SharePoint Online, OneDrive, Exchange Online, and Microsoft Entra ID. Design governance, compliance, and security frameworks using Microsoft Purview, Intune, and Defender. Lead workshops and training sessions for IT teams and end-users. Develop migration and rollout strategies from legacy systems to Microsoft 365. Consulting & Delivery Act as a trusted advisor to clients, providing guidance on best practices, licensing, and integration. Troubleshoot and resolve complex technical issues across the Microsoft 365 ecosystem. Produce high-quality documentation including design specs, test plans, and operational guides. Mentor junior consultants and contribute to internal capability development. You will be successful in this role if you have: Experience: 5+ years in Microsoft 365 consulting, including presales and delivery. Proven experience in designing and implementing enterprise-scale Microsoft 365 solutions. Familiarity with hybrid environments and cloud migration strategies. Technical Skills: Deep knowledge of Microsoft 365 services: Teams, SharePoint, OneDrive, Exchange, Entra ID, Intune. Strong understanding of Zero Trust principles, Data Lifecycle Management, and Collaboration Governance. Experience with PowerShell scripting and Microsoft admin portals. Exposure to Microsoft Defender suite (Identity, Endpoint, Cloud Apps, Office 365). Certifications (preferred): Microsoft SC-300 (Identity and Access Administrator) Microsoft SC-400 (Information Protection Administrator) Microsoft MS-102 (Microsoft 365 Administrator) Soft Skills: Excellent communication and stakeholder engagement skills. Ability to simplify complex technical concepts for diverse audiences. Strong organisational and time management capabilities. Become part of our "Winning Culture"! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries! Corporate Social Responsibility and DEI (Diversity, Equity, and Inclusion) standards are especially important to us and go far beyond the usual! Associate Impact Groups are formed voluntarily to further develop and support our DEI standards internally. Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential! International work opportunities abroad for all employees "Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party! Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys! What do we offer? Pension Life Assurance Private Medical Option for private dental
Talk Staff Group Limited
Loughborough, Leicestershire
We re seeking a proactive and technically skilled IT Support Technician to join a growing and dynamic organisation. Working closely with the IT Systems Administrator, you ll be responsible for providing 1st line technical support, maintaining IT systems, and ensuring smooth day-to-day operations across hardware, software, and network infrastructure. This role offers variety, autonomy, and exposure to a range of technologies perfect for someone with solid IT foundations who wants to grow into a broader technical position. As an IT Support Technician, you will: Deliver high-quality 1st line IT support to office-based and remote users Troubleshoot issues across hardware, software, mobile devices, and network equipment Manage company assets including laptops, printers, phones, and servers Ensure system security by maintaining antivirus updates and patch management Configure and maintain Microsoft 365 accounts, SharePoint sites, and Teams Support the setup of laptops, mobile devices, and IP phones Monitor system performance, data backups, and firewall alerts Provide user training and support for IT systems and applications Keep detailed documentation of IT processes and changes Assist with ongoing IT projects such as system upgrades, cloud migration, and security improvements To be successful in this IT Support Technician role, you'll need: A relevant IT qualification (Degree, HND, or equivalent). Minimum 12 months' experience in a 1st line IT support position. Solid understanding of: Windows 10/11 and Microsoft 365 environments General IT security and data protection principles Hardware troubleshooting (HP servers, laptops, printers) Backup systems and software deployment Desirable knowledge of: VPN, Active Directory, Intune, Hyper-V, Cisco, or Linux Strong communication skills and the ability to explain technical issues clearly to users Excellent time management, organisation, and problem-solving abilities A proactive and adaptable approach, with a keen eye for detail Full UK driving licence and willingness to travel occasionally What s on Offer Upto £30,000 DOE Excellent training and professional development opportunities Exposure to cloud technologies (Intune, Microsoft 365, SharePoint) Friendly and collaborative working environment Pension scheme and generous holiday allowance Career progression as part of a growing IT function Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
09/10/2025
Full time
We re seeking a proactive and technically skilled IT Support Technician to join a growing and dynamic organisation. Working closely with the IT Systems Administrator, you ll be responsible for providing 1st line technical support, maintaining IT systems, and ensuring smooth day-to-day operations across hardware, software, and network infrastructure. This role offers variety, autonomy, and exposure to a range of technologies perfect for someone with solid IT foundations who wants to grow into a broader technical position. As an IT Support Technician, you will: Deliver high-quality 1st line IT support to office-based and remote users Troubleshoot issues across hardware, software, mobile devices, and network equipment Manage company assets including laptops, printers, phones, and servers Ensure system security by maintaining antivirus updates and patch management Configure and maintain Microsoft 365 accounts, SharePoint sites, and Teams Support the setup of laptops, mobile devices, and IP phones Monitor system performance, data backups, and firewall alerts Provide user training and support for IT systems and applications Keep detailed documentation of IT processes and changes Assist with ongoing IT projects such as system upgrades, cloud migration, and security improvements To be successful in this IT Support Technician role, you'll need: A relevant IT qualification (Degree, HND, or equivalent). Minimum 12 months' experience in a 1st line IT support position. Solid understanding of: Windows 10/11 and Microsoft 365 environments General IT security and data protection principles Hardware troubleshooting (HP servers, laptops, printers) Backup systems and software deployment Desirable knowledge of: VPN, Active Directory, Intune, Hyper-V, Cisco, or Linux Strong communication skills and the ability to explain technical issues clearly to users Excellent time management, organisation, and problem-solving abilities A proactive and adaptable approach, with a keen eye for detail Full UK driving licence and willingness to travel occasionally What s on Offer Upto £30,000 DOE Excellent training and professional development opportunities Exposure to cloud technologies (Intune, Microsoft 365, SharePoint) Friendly and collaborative working environment Pension scheme and generous holiday allowance Career progression as part of a growing IT function Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Unified Communications Engineer Location: London (Hybrid) Salary: Competitive Benefits Are you an experienced Unified Communications Engineer looking to lead on cutting-edge collaboration and telephony technologies? This is an exciting opportunity to join a forward-thinking global organisation at a pivotal time of transformation, as they modernise their communication platforms and migrate from legacy systems to cloud-based solutions. The Role As a Unified Communications Engineer, you'll be the technical lead for enterprise-wide communications platforms, including Microsoft Teams (chat, conferencing, calling), Microsoft 365 email, OneDrive , and Cisco Unified Communications Manager (CUCM) . You'll play a key role in migration projects, ensuring seamless transitions to Microsoft Teams Calling while driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, video conferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt groups, auto-attendants, and call queues. Troubleshoot complex issues across telephony and collaboration platforms. Support change management and deliver training to ensure high adoption of new tools. Collaborate with IT leadership, business stakeholders, and vendors to align UC solutions with organisational needs. About You We're looking for someone with: 5-8 years' IT experience , including at least 3 years in Unified Communications. Proven expertise in Microsoft Teams administration (chat, conferencing, enterprise voice). Strong hands-on experience with Microsoft 365 (Exchange Online, OneDrive, SharePoint, Entra) . Background in Cisco CUCM administration and telephony migration . Knowledge of VoIP, SIP, QoS and related telephony protocols. Relevant certifications such as Microsoft 365 Teams Administrator or Cisco CCNP Collaboration (desirable). Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. Why Apply? This role offers the chance to be at the forefront of a major UC transformation project, where you'll directly influence the technology strategy and help deliver a modern, cloud-first communication environment. You'll work with a global team, cutting-edge platforms, and enjoy ongoing opportunities for professional growth.
06/10/2025
Full time
Unified Communications Engineer Location: London (Hybrid) Salary: Competitive Benefits Are you an experienced Unified Communications Engineer looking to lead on cutting-edge collaboration and telephony technologies? This is an exciting opportunity to join a forward-thinking global organisation at a pivotal time of transformation, as they modernise their communication platforms and migrate from legacy systems to cloud-based solutions. The Role As a Unified Communications Engineer, you'll be the technical lead for enterprise-wide communications platforms, including Microsoft Teams (chat, conferencing, calling), Microsoft 365 email, OneDrive , and Cisco Unified Communications Manager (CUCM) . You'll play a key role in migration projects, ensuring seamless transitions to Microsoft Teams Calling while driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, video conferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt groups, auto-attendants, and call queues. Troubleshoot complex issues across telephony and collaboration platforms. Support change management and deliver training to ensure high adoption of new tools. Collaborate with IT leadership, business stakeholders, and vendors to align UC solutions with organisational needs. About You We're looking for someone with: 5-8 years' IT experience , including at least 3 years in Unified Communications. Proven expertise in Microsoft Teams administration (chat, conferencing, enterprise voice). Strong hands-on experience with Microsoft 365 (Exchange Online, OneDrive, SharePoint, Entra) . Background in Cisco CUCM administration and telephony migration . Knowledge of VoIP, SIP, QoS and related telephony protocols. Relevant certifications such as Microsoft 365 Teams Administrator or Cisco CCNP Collaboration (desirable). Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. Why Apply? This role offers the chance to be at the forefront of a major UC transformation project, where you'll directly influence the technology strategy and help deliver a modern, cloud-first communication environment. You'll work with a global team, cutting-edge platforms, and enjoy ongoing opportunities for professional growth.
Modern Workplace Engineer - Manchester My client is seeking a skilled Modern Workplace Engineer to join their growing Infrastructure team. In this role, you will take ownership of the Microsoft 365 environment and contribute to the wider IT estate, including Windows desktop management and Windows Server infrastructure. This is an exciting opportunity for a proactive, technically strong individual looking to make a meaningful impact within a modern and evolving technology environment. Key Responsibilities: Manage, configure, and support Microsoft 365 services including Exchange Online, SharePoint, Teams, Intune, and Azure AD Administer and optimise Windows desktop environments Implement and manage endpoint configuration tools (e.g., Intune, MECM/SCCM) Maintain and support Windows Server infrastructure Resolve technical issues across end-user and server systems Contribute to infrastructure projects focused on workplace modernisation and security Collaborate with other teams to ensure reliable, secure, and efficient IT services Skills and Experience Required: Strong experience managing Microsoft 365 services in a business environment Solid understanding of Windows desktop OS and enterprise management tools Hands-on experience with Windows Server administration and maintenance Familiarity with Microsoft 365 security and compliance tools Experience working in structured IT environments with clear documentation and best practices Strong problem-solving and communication skills Microsoft certifications (e.g., Modern Desktop Administrator Associate) are desirable Why Apply? Competitive salary and benefits Engaging and collaborative team culture Opportunities for professional development and training Involvement in a variety of infrastructure and transformation projects Interested? Click Apply Now! Modern Workplace Engineer - Manchester
06/10/2025
Full time
Modern Workplace Engineer - Manchester My client is seeking a skilled Modern Workplace Engineer to join their growing Infrastructure team. In this role, you will take ownership of the Microsoft 365 environment and contribute to the wider IT estate, including Windows desktop management and Windows Server infrastructure. This is an exciting opportunity for a proactive, technically strong individual looking to make a meaningful impact within a modern and evolving technology environment. Key Responsibilities: Manage, configure, and support Microsoft 365 services including Exchange Online, SharePoint, Teams, Intune, and Azure AD Administer and optimise Windows desktop environments Implement and manage endpoint configuration tools (e.g., Intune, MECM/SCCM) Maintain and support Windows Server infrastructure Resolve technical issues across end-user and server systems Contribute to infrastructure projects focused on workplace modernisation and security Collaborate with other teams to ensure reliable, secure, and efficient IT services Skills and Experience Required: Strong experience managing Microsoft 365 services in a business environment Solid understanding of Windows desktop OS and enterprise management tools Hands-on experience with Windows Server administration and maintenance Familiarity with Microsoft 365 security and compliance tools Experience working in structured IT environments with clear documentation and best practices Strong problem-solving and communication skills Microsoft certifications (e.g., Modern Desktop Administrator Associate) are desirable Why Apply? Competitive salary and benefits Engaging and collaborative team culture Opportunities for professional development and training Involvement in a variety of infrastructure and transformation projects Interested? Click Apply Now! Modern Workplace Engineer - Manchester
1st Step Solutions are supporting an M&E Contractor who have an opportunity for a on a Infrastructure Engineer on a Permanent basis based in London Barbican. Hybrid model of work - 3 days in the office and 2 days at home. Role overview: The Infrastructure Engineer plays a key role in supporting the organisation's IT strategy and digital transformation objectives. This position is central to driving the adoption of modern technologies while ensuring infrastructure remains secure, resilient, and aligned with business goals. The role requires a proactive approach to technology trends and continuous improvement across the IT estate. Key Duties: Configure, monitor, and maintain network infrastructure and ensure network security. Support, administer, and assist in the development of server and user infrastructure, including virtualisation technologies. Oversee software across servers and user devices. Maintain compliance with the internal Approved Software List. Administer ERP systems. Monitor and maintain the Microsoft cloud environment. Manage Helpdesk tickets, escalate where needed, and ensure SLA compliance. Conduct root cause analysis and implement solutions. Deliver planned and ad-hoc IT projects within established frameworks. Create and maintain all IT documentation. Administer security tools and maintain governance, risk, and compliance standards. Improve security posture, using tools such as Microsoft Secure Score. Support implementation of business process improvements. Review and suggest enhancements to current procedures. Make independent decisions aligned with departmental and strategic IT objectives. Act as Deputy for other roles when competent to do so and appoint a suitable Deputy during periods of absence. Qualifications & Experience Minimum 5 years in IT roles, including at least 2 years in a service delivery capacity. Experience with internal and external stakeholders, regulated environments, and ITIL-aligned processes. A combination of the following is preferred: CompTIA (Networking, Security, A+, Server), Microsoft Certifications (e.g. Azure Administrator, Security, Server Hybrid Admin, Power Platform Fundamentals). Membership in relevant bodies such as BCS, IEEE, ISACA, (ISC) , CompTIA, or ITIL/AXELOS. Skilled in LAN/WAN management, VLANs, routers/switches, VPNs (Azure or Always On), firewall configuration, and protocols (DNS, DHCP, TCP/IP). Proficient in PowerShell for automation and reporting. Knowledge of Power Automate and CI/CD pipelines. Knowledge of disaster recovery and business continuity planning. Experience with storage solutions and playbook maintenance. Experience with Microsoft Defender, Sentinel or equivalent SIEM tools, RBAC, PIM, and awareness of ISO 27001 / Cyber Essentials. Familiarity with IAM, PAM, XDR, and GRC tools. Proficient in Microsoft 365, Azure, Entra, SharePoint, Exchange, Purview, Intune, Teams, Power Platform, and other Microsoft services. Experience in Windows Server admin, OS hardening, patching, Hyper-V, VM provisioning, backup, HA, and clustering. Knowledge of AD/AAD, GPOs, Entra ID, SSO, MFA, and Conditional Access. Open to adopting new tools, technologies, and methodologies. Clear in both verbal and written communication; confirms understanding when conveying information. Package: Competitive salary Private Medical Healthcare Cash Back Plan Life Assurance Excellent annual leave Employee Assistance Programme Pension Maternity and Paternity pay Other discounts and company benefits
06/10/2025
Full time
1st Step Solutions are supporting an M&E Contractor who have an opportunity for a on a Infrastructure Engineer on a Permanent basis based in London Barbican. Hybrid model of work - 3 days in the office and 2 days at home. Role overview: The Infrastructure Engineer plays a key role in supporting the organisation's IT strategy and digital transformation objectives. This position is central to driving the adoption of modern technologies while ensuring infrastructure remains secure, resilient, and aligned with business goals. The role requires a proactive approach to technology trends and continuous improvement across the IT estate. Key Duties: Configure, monitor, and maintain network infrastructure and ensure network security. Support, administer, and assist in the development of server and user infrastructure, including virtualisation technologies. Oversee software across servers and user devices. Maintain compliance with the internal Approved Software List. Administer ERP systems. Monitor and maintain the Microsoft cloud environment. Manage Helpdesk tickets, escalate where needed, and ensure SLA compliance. Conduct root cause analysis and implement solutions. Deliver planned and ad-hoc IT projects within established frameworks. Create and maintain all IT documentation. Administer security tools and maintain governance, risk, and compliance standards. Improve security posture, using tools such as Microsoft Secure Score. Support implementation of business process improvements. Review and suggest enhancements to current procedures. Make independent decisions aligned with departmental and strategic IT objectives. Act as Deputy for other roles when competent to do so and appoint a suitable Deputy during periods of absence. Qualifications & Experience Minimum 5 years in IT roles, including at least 2 years in a service delivery capacity. Experience with internal and external stakeholders, regulated environments, and ITIL-aligned processes. A combination of the following is preferred: CompTIA (Networking, Security, A+, Server), Microsoft Certifications (e.g. Azure Administrator, Security, Server Hybrid Admin, Power Platform Fundamentals). Membership in relevant bodies such as BCS, IEEE, ISACA, (ISC) , CompTIA, or ITIL/AXELOS. Skilled in LAN/WAN management, VLANs, routers/switches, VPNs (Azure or Always On), firewall configuration, and protocols (DNS, DHCP, TCP/IP). Proficient in PowerShell for automation and reporting. Knowledge of Power Automate and CI/CD pipelines. Knowledge of disaster recovery and business continuity planning. Experience with storage solutions and playbook maintenance. Experience with Microsoft Defender, Sentinel or equivalent SIEM tools, RBAC, PIM, and awareness of ISO 27001 / Cyber Essentials. Familiarity with IAM, PAM, XDR, and GRC tools. Proficient in Microsoft 365, Azure, Entra, SharePoint, Exchange, Purview, Intune, Teams, Power Platform, and other Microsoft services. Experience in Windows Server admin, OS hardening, patching, Hyper-V, VM provisioning, backup, HA, and clustering. Knowledge of AD/AAD, GPOs, Entra ID, SSO, MFA, and Conditional Access. Open to adopting new tools, technologies, and methodologies. Clear in both verbal and written communication; confirms understanding when conveying information. Package: Competitive salary Private Medical Healthcare Cash Back Plan Life Assurance Excellent annual leave Employee Assistance Programme Pension Maternity and Paternity pay Other discounts and company benefits
About the Role As an IT Infrastructure Engineer, you'll be at the heart of our digital transformation, working across a wide range of technologies to support, develop, and secure our IT systems. You'll collaborate with teams across the business to ensure our infrastructure is robust, efficient, and aligned with strategic goals. This is a hands-on, technical role where your input will directly impact our operational success and future growth. Who We Are We are committed to creating a sustainable built environment . Our mission is to work collaboratively with stakeholders to deliver excellence in complex infrastructure engineering. Our values - Right First Time , Respect , Integrity , Teamwork , and Excellence - are at the core of everything we do. Key Responsibilities Manage and maintain core infrastructure including networks, virtual servers, and on-prem/cloud environments (O365, Azure, Entra) Monitor and support endpoint and server software, adhering to approved processes and licensing Support our ERP (COINS) and internal software systems Act as an escalation point for helpdesk tickets and drive service improvements Lead and contribute to IT projects, both planned and ad hoc Improve our IT security posture, aligning with standards like Cyber Essentials and ISO 27001 Create and maintain detailed documentation and technical playbooks Identify opportunities for digital and process improvements Support disaster recovery and business continuity planning Automate system tasks using scripting tools like PowerShell and Power Automate What You'll Bring At least 5 years' experience in IT, including service desk and infrastructure roles Strong knowledge of Microsoft environments - including O365, Azure, Intune, Defender, SharePoint, Teams, Entra ID, and Power Platform Solid technical foundation in networking , server admin , virtualisation (Hyper-V) , IAM/PAM , and endpoint security Familiarity with ITIL practices , compliance frameworks, and regulated environments Hands-on experience with automation, scripting, and CI/CD pipelines is a plus Excellent communication, problem-solving, and project management skills Preferred Qualifications Microsoft Certifications (e.g. Azure Administrator, Security Compliance, Server Hybrid Admin) CompTIA (Network+, Security+, Server+) Membership in a professional IT body (e.g. BCS, ISACA, (ISC) , ITIL
04/10/2025
Full time
About the Role As an IT Infrastructure Engineer, you'll be at the heart of our digital transformation, working across a wide range of technologies to support, develop, and secure our IT systems. You'll collaborate with teams across the business to ensure our infrastructure is robust, efficient, and aligned with strategic goals. This is a hands-on, technical role where your input will directly impact our operational success and future growth. Who We Are We are committed to creating a sustainable built environment . Our mission is to work collaboratively with stakeholders to deliver excellence in complex infrastructure engineering. Our values - Right First Time , Respect , Integrity , Teamwork , and Excellence - are at the core of everything we do. Key Responsibilities Manage and maintain core infrastructure including networks, virtual servers, and on-prem/cloud environments (O365, Azure, Entra) Monitor and support endpoint and server software, adhering to approved processes and licensing Support our ERP (COINS) and internal software systems Act as an escalation point for helpdesk tickets and drive service improvements Lead and contribute to IT projects, both planned and ad hoc Improve our IT security posture, aligning with standards like Cyber Essentials and ISO 27001 Create and maintain detailed documentation and technical playbooks Identify opportunities for digital and process improvements Support disaster recovery and business continuity planning Automate system tasks using scripting tools like PowerShell and Power Automate What You'll Bring At least 5 years' experience in IT, including service desk and infrastructure roles Strong knowledge of Microsoft environments - including O365, Azure, Intune, Defender, SharePoint, Teams, Entra ID, and Power Platform Solid technical foundation in networking , server admin , virtualisation (Hyper-V) , IAM/PAM , and endpoint security Familiarity with ITIL practices , compliance frameworks, and regulated environments Hands-on experience with automation, scripting, and CI/CD pipelines is a plus Excellent communication, problem-solving, and project management skills Preferred Qualifications Microsoft Certifications (e.g. Azure Administrator, Security Compliance, Server Hybrid Admin) CompTIA (Network+, Security+, Server+) Membership in a professional IT body (e.g. BCS, ISACA, (ISC) , ITIL
IT Administrator - Reading (Hybrid) We're looking for an IT Administrator to join our busy Service Delivery team! This is a varied role where you'll handle everything from managing licenses and hardware assets to supporting starters/leavers, maintaining IT documentation, and getting involved in IT projects. What you'll do: Keep our IT operations running smoothly - finance, orders, assets & licenses Manage starter & leaver processes and location changes Maintain IT SharePoint & documentation Provide user support and help resolve incidents Support IT projects and communications What we're looking for: Strong organisational & admin skills Excellent written & verbal communication Previous IT administration or support experience A team player who thrives in a busy environment What's in it for you? Hybrid working (Reading office + home) A supportive, collaborative IT team Opportunities to develop and grow your IT career
03/10/2025
Full time
IT Administrator - Reading (Hybrid) We're looking for an IT Administrator to join our busy Service Delivery team! This is a varied role where you'll handle everything from managing licenses and hardware assets to supporting starters/leavers, maintaining IT documentation, and getting involved in IT projects. What you'll do: Keep our IT operations running smoothly - finance, orders, assets & licenses Manage starter & leaver processes and location changes Maintain IT SharePoint & documentation Provide user support and help resolve incidents Support IT projects and communications What we're looking for: Strong organisational & admin skills Excellent written & verbal communication Previous IT administration or support experience A team player who thrives in a busy environment What's in it for you? Hybrid working (Reading office + home) A supportive, collaborative IT team Opportunities to develop and grow your IT career
Power Platform Administrator Microsoft Power Platform, Power Apps, Power Automate, Power Platform Admin Center, Power Platform CoE Starter Kit, Platform performance monitoring, App design, User onboarding, Access provisioning, Licensing, Capacity planning, Platform scaling, Platform configuration, Platform adoption, Azure, 6 months initial contract Hybrid with 3 days per week on site in Warrington £300-£350 per day via Umbrella We are seeking a Power Platform Administrator to take ownership of managing, maintaining, securing, and optimising our Power Platform environment. This role is ideal for someone with a strong background in the Microsoft Power Platform and a passion for driving efficient and secure platform solutions. Day-to-day of the role: Administer and support environments across Power Apps, Power Automate, and Power Platform Admin Center. Manage environment capacity and life cycle. Implement and manage the Power Platform CoE Starter Kit. Implement governance policies, data loss prevention (DLP) strategies, and security roles. Monitor platform performance and usage, troubleshoot issues, and ensure SLAs are met. Provide guidance on solution architecture and app design. Support user onboarding and access provisioning. Collaborate with development teams, partners, and business stakeholders to support solution deployment and environment strategy. Support licensing, capacity planning, and platform scaling. Advise on best practices for platform configuration, security, and compliance. Promote and control scalable, secure, and sustainable platform adoption. Stay current with platform updates and new features. Required Skills & Qualifications: Proven experience in administering Microsoft Power Platform in enterprise environments. Strong understanding of Power Platform governance, DLP policies, and environment architecture. Deep understanding of Power Platform components and Microsoft 365 ecosystem. Familiarity with connectors, custom connectors, and integration with Microsoft 365 and Azure. Experience supporting citizen developer communities and scalable governance models. Excellent troubleshooting skills and experience with platform performance monitoring. Comfortable with Agile ways of working and working in fast-paced consulting environments. Preferred but not essential: Microsoft Certifications in Power Platform (PL-400, PL-600, or PL-900). Experience with Azure DevOps for ALM and deployment pipelines. Familiarity with Microsoft 365, SharePoint, and Teams integrations. In the first instance please submit your CV.
03/10/2025
Contractor
Power Platform Administrator Microsoft Power Platform, Power Apps, Power Automate, Power Platform Admin Center, Power Platform CoE Starter Kit, Platform performance monitoring, App design, User onboarding, Access provisioning, Licensing, Capacity planning, Platform scaling, Platform configuration, Platform adoption, Azure, 6 months initial contract Hybrid with 3 days per week on site in Warrington £300-£350 per day via Umbrella We are seeking a Power Platform Administrator to take ownership of managing, maintaining, securing, and optimising our Power Platform environment. This role is ideal for someone with a strong background in the Microsoft Power Platform and a passion for driving efficient and secure platform solutions. Day-to-day of the role: Administer and support environments across Power Apps, Power Automate, and Power Platform Admin Center. Manage environment capacity and life cycle. Implement and manage the Power Platform CoE Starter Kit. Implement governance policies, data loss prevention (DLP) strategies, and security roles. Monitor platform performance and usage, troubleshoot issues, and ensure SLAs are met. Provide guidance on solution architecture and app design. Support user onboarding and access provisioning. Collaborate with development teams, partners, and business stakeholders to support solution deployment and environment strategy. Support licensing, capacity planning, and platform scaling. Advise on best practices for platform configuration, security, and compliance. Promote and control scalable, secure, and sustainable platform adoption. Stay current with platform updates and new features. Required Skills & Qualifications: Proven experience in administering Microsoft Power Platform in enterprise environments. Strong understanding of Power Platform governance, DLP policies, and environment architecture. Deep understanding of Power Platform components and Microsoft 365 ecosystem. Familiarity with connectors, custom connectors, and integration with Microsoft 365 and Azure. Experience supporting citizen developer communities and scalable governance models. Excellent troubleshooting skills and experience with platform performance monitoring. Comfortable with Agile ways of working and working in fast-paced consulting environments. Preferred but not essential: Microsoft Certifications in Power Platform (PL-400, PL-600, or PL-900). Experience with Azure DevOps for ALM and deployment pipelines. Familiarity with Microsoft 365, SharePoint, and Teams integrations. In the first instance please submit your CV.
Knowledge Systems Support Officer ️ Knowledge Systems Support Officer Location: London (Hybrid Working) Start Date:ASAP Contract Length: 9-12 months Grade: Executive Officer (EO) Working Hours: Full-time Rate: £17 - £19 phr About the Role We're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support. Key Responsibilities Support the day-to-day management of knowledge systems and tools Maintain system mailboxes, planners, and trackers Arrange meetings, draft agendas, and take notes Manage user access and permissions across systems Create, update, and improve content on internal platforms Assist with onboarding new teams and setting up secure pages Help deliver training and user support for knowledge systems Share updates and guidance with colleagues across teams Use reporting tools to support data and performance tracking Contribute to wider team projects and continuous improvement What We're Looking For Confident about using a range of IT systems and quick to learn new tools Strong interest in knowledge systems, IT, or knowledge management Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote) Excellent communication skills-both written and verbal Highly organised with strong time management and prioritisation skills Able to work independently and collaboratively in a fast-paced environment Skilled at managing stakeholder expectations and building relationships Why Join? Be part of a supportive and forward-thinking team Gain valuable experience in knowledge and IT systems Work in a flexible, hybrid environment Contribute to meaningful public sector work Ready to make an impact? Apply now and join a team where your skills in knowledge systems and stakeholder engagement will truly shine. #
03/10/2025
Full time
Knowledge Systems Support Officer ️ Knowledge Systems Support Officer Location: London (Hybrid Working) Start Date:ASAP Contract Length: 9-12 months Grade: Executive Officer (EO) Working Hours: Full-time Rate: £17 - £19 phr About the Role We're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support. Key Responsibilities Support the day-to-day management of knowledge systems and tools Maintain system mailboxes, planners, and trackers Arrange meetings, draft agendas, and take notes Manage user access and permissions across systems Create, update, and improve content on internal platforms Assist with onboarding new teams and setting up secure pages Help deliver training and user support for knowledge systems Share updates and guidance with colleagues across teams Use reporting tools to support data and performance tracking Contribute to wider team projects and continuous improvement What We're Looking For Confident about using a range of IT systems and quick to learn new tools Strong interest in knowledge systems, IT, or knowledge management Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote) Excellent communication skills-both written and verbal Highly organised with strong time management and prioritisation skills Able to work independently and collaboratively in a fast-paced environment Skilled at managing stakeholder expectations and building relationships Why Join? Be part of a supportive and forward-thinking team Gain valuable experience in knowledge and IT systems Work in a flexible, hybrid environment Contribute to meaningful public sector work Ready to make an impact? Apply now and join a team where your skills in knowledge systems and stakeholder engagement will truly shine. #
Deerfoot Recruitment Solutions Limited
City, London
IT Infrastructure Administrator London / Hybrid (primarily remote with travel into office when required) Circa 50k + Benefits Permanent Deerfoot Recruitment is working with a growing insurance organisation seeking an experienced IT Infrastructure Administrator to join its close-knit technical team. This is an excellent opportunity to play a key role in delivering a modern IT strategy, with a focus on cloud technologies, system reliability, and security. The successful candidate will support and enhance a Microsoft Azure and Microsoft 365 environment, alongside enterprise security and backup systems. You'll be responsible for investigating and resolving complex technical issues, managing upgrades, ensuring disaster recovery readiness, and supporting system integrations following acquisitions. Key Responsibilities: Provide infrastructure support across Microsoft Azure, Microsoft 365, backup, and security platforms. Diagnose and resolve technical incidents with minimal disruption. Maintain and optimise infrastructure through patching, monitoring, and performance tuning. Manage and support enterprise security solutions (Fortinet, Microsoft Defender, Sentinel, Mimecast, etc.). Contribute to disaster recovery planning and testing. Document processes, incident resolutions, and technical procedures. Skills & Experience: Strong knowledge of Microsoft 365 (Intune, SharePoint, Exchange Online, Entra ID). Hands-on Microsoft Azure experience (VMs, networking, storage, AVD). Familiarity with Fortinet firewalls and related technologies. Experience with backup/disaster recovery tools (e.g., Veeam, Azure Backup). Proactive approach to system monitoring, automation, and documentation. Minimum 2 years' experience in a similar infrastructure support role. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
02/10/2025
Full time
IT Infrastructure Administrator London / Hybrid (primarily remote with travel into office when required) Circa 50k + Benefits Permanent Deerfoot Recruitment is working with a growing insurance organisation seeking an experienced IT Infrastructure Administrator to join its close-knit technical team. This is an excellent opportunity to play a key role in delivering a modern IT strategy, with a focus on cloud technologies, system reliability, and security. The successful candidate will support and enhance a Microsoft Azure and Microsoft 365 environment, alongside enterprise security and backup systems. You'll be responsible for investigating and resolving complex technical issues, managing upgrades, ensuring disaster recovery readiness, and supporting system integrations following acquisitions. Key Responsibilities: Provide infrastructure support across Microsoft Azure, Microsoft 365, backup, and security platforms. Diagnose and resolve technical incidents with minimal disruption. Maintain and optimise infrastructure through patching, monitoring, and performance tuning. Manage and support enterprise security solutions (Fortinet, Microsoft Defender, Sentinel, Mimecast, etc.). Contribute to disaster recovery planning and testing. Document processes, incident resolutions, and technical procedures. Skills & Experience: Strong knowledge of Microsoft 365 (Intune, SharePoint, Exchange Online, Entra ID). Hands-on Microsoft Azure experience (VMs, networking, storage, AVD). Familiarity with Fortinet firewalls and related technologies. Experience with backup/disaster recovery tools (e.g., Veeam, Azure Backup). Proactive approach to system monitoring, automation, and documentation. Minimum 2 years' experience in a similar infrastructure support role. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Modern Workplace & Microsoft 365 Administrator Location: London Salary: Up to 45K (dependent on experience) Are you looking to take the next step in your Modern Workplace & Microsoft 365 career? Do you thrive in an environment that values autonomy, innovation, and teamwork? If you're passionate about maximising the impact of Modern Workplace and M365 technologies, this could be the role for you. About the Role As a Modern Workplace & Microsoft 365 Administrator, you'll support, manage, optimise, and secure my client's global Microsoft 365 environment. You'll work closely with IT and business teams to drive efficiency, strengthen adoption, and deliver a seamless modern workplace experience. Key Responsibilities Administer and optimise Microsoft 365 services, ensuring smooth device and application management. Automate and streamline tasks using PowerShell and CoreView. Support and train users to improve adoption of M365 technologies. Monitor performance, identify opportunities for optimisation, and deliver cost-saving improvements. Translate stakeholder requirements into effective technical solutions while ensuring compliance and reliability. What We're Looking For Experience supporting large user bases across M365 tools (Teams, OneDrive, SharePoint, Exchange Online, Intune, Azure AD). Exposure to Microsoft 365 migrations. Minimum 2 years' IT support experience. A collaborative, proactive team player with strong communication skills.
02/10/2025
Full time
Modern Workplace & Microsoft 365 Administrator Location: London Salary: Up to 45K (dependent on experience) Are you looking to take the next step in your Modern Workplace & Microsoft 365 career? Do you thrive in an environment that values autonomy, innovation, and teamwork? If you're passionate about maximising the impact of Modern Workplace and M365 technologies, this could be the role for you. About the Role As a Modern Workplace & Microsoft 365 Administrator, you'll support, manage, optimise, and secure my client's global Microsoft 365 environment. You'll work closely with IT and business teams to drive efficiency, strengthen adoption, and deliver a seamless modern workplace experience. Key Responsibilities Administer and optimise Microsoft 365 services, ensuring smooth device and application management. Automate and streamline tasks using PowerShell and CoreView. Support and train users to improve adoption of M365 technologies. Monitor performance, identify opportunities for optimisation, and deliver cost-saving improvements. Translate stakeholder requirements into effective technical solutions while ensuring compliance and reliability. What We're Looking For Experience supporting large user bases across M365 tools (Teams, OneDrive, SharePoint, Exchange Online, Intune, Azure AD). Exposure to Microsoft 365 migrations. Minimum 2 years' IT support experience. A collaborative, proactive team player with strong communication skills.
SharePoint and Entra ID Administrator (SC Cleared) Duration: 4 Weeks Rate: £500 -£600 per day (negotiable) Location: Remote working IR35 Status: Outside Start: ASAP Project Overview: We require a SharePoint and Entra ID Administrator (SC Cleared) for our public sector client to change their organisation level SharePoint sharing settings. A Helix Moss SharePoint Server has been taken offline and replaced with a manual service provision. Hence the first phase will enable the SharePoint external sharing model with Microsoft Entra Business-to-Business (B2B) integration. Only one SharePoint site will be shared in the live environment. Access to all remaining SharePoint Online sites will be restricted to internal sharing by configuring and restricting the external sharing settings at the site level. The role will involve you working alongside the Clients M365 Engineer, and demonstrate requirements are initially met in a test environment before approval and release to the live environment following change release procedures. Provide assurance, impact analysis, risk assessment, advice, assistance with communications, document outcomes and deliverables, share knowledge and provide a thorough documented handover. Ensuring the inhouse capability can replicate the activity on exit. The Client needs to ensure that files are shared to the right people, prevent over sharing and being able to share confidential or other sensitive data safely with only those who should have access to it. The Client needs the appropriate safeguards implemented to protect their sensitive information and to ensure that all people outside of their organisation are managed and must authenticate. Experience and Deliverables include: As the SharePoint and Entra ID Administrator (SC Cleared) you will: Enable a SharePoint external sharing model with Microsoft Entra B2B integration. Only one SharePoint site will be shared in the live environment. Access to all remaining SharePoint online sites will be restricted to internal sharing by configuring and restricting the external sharing settings at the site level. Scope of work For the scope of work below you will work alongside the Clients M365 Engineer to complete this Phase. To understand the Clients requirements To oversee the production of the low-level configuration and guidance documentation and gain approval To oversee the implementation of the recommended configuration in their test M365 tenancy To ensure appropriate testing is undertaken To ensure knowledge transfer of all aspects throughout engagement To assist in preparation and impacting for live M365 tenancy implementation To oversee live implementation when ready to do so Key Outcomes/Deliverables Changes rolled out to test and live environment following the Clients Change and release processes. Documentation reflecting the final configuration. Documented knowledge transfer to the M365 Engineer team is a key outcome to ensure long-term technical support. *Due to the nature of the role and timescales required candidates need to possess current SC Level Security Clearance for this role* To apply to this role please call Joanne Stanley or email: (see below) Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
02/10/2025
Contractor
SharePoint and Entra ID Administrator (SC Cleared) Duration: 4 Weeks Rate: £500 -£600 per day (negotiable) Location: Remote working IR35 Status: Outside Start: ASAP Project Overview: We require a SharePoint and Entra ID Administrator (SC Cleared) for our public sector client to change their organisation level SharePoint sharing settings. A Helix Moss SharePoint Server has been taken offline and replaced with a manual service provision. Hence the first phase will enable the SharePoint external sharing model with Microsoft Entra Business-to-Business (B2B) integration. Only one SharePoint site will be shared in the live environment. Access to all remaining SharePoint Online sites will be restricted to internal sharing by configuring and restricting the external sharing settings at the site level. The role will involve you working alongside the Clients M365 Engineer, and demonstrate requirements are initially met in a test environment before approval and release to the live environment following change release procedures. Provide assurance, impact analysis, risk assessment, advice, assistance with communications, document outcomes and deliverables, share knowledge and provide a thorough documented handover. Ensuring the inhouse capability can replicate the activity on exit. The Client needs to ensure that files are shared to the right people, prevent over sharing and being able to share confidential or other sensitive data safely with only those who should have access to it. The Client needs the appropriate safeguards implemented to protect their sensitive information and to ensure that all people outside of their organisation are managed and must authenticate. Experience and Deliverables include: As the SharePoint and Entra ID Administrator (SC Cleared) you will: Enable a SharePoint external sharing model with Microsoft Entra B2B integration. Only one SharePoint site will be shared in the live environment. Access to all remaining SharePoint online sites will be restricted to internal sharing by configuring and restricting the external sharing settings at the site level. Scope of work For the scope of work below you will work alongside the Clients M365 Engineer to complete this Phase. To understand the Clients requirements To oversee the production of the low-level configuration and guidance documentation and gain approval To oversee the implementation of the recommended configuration in their test M365 tenancy To ensure appropriate testing is undertaken To ensure knowledge transfer of all aspects throughout engagement To assist in preparation and impacting for live M365 tenancy implementation To oversee live implementation when ready to do so Key Outcomes/Deliverables Changes rolled out to test and live environment following the Clients Change and release processes. Documentation reflecting the final configuration. Documented knowledge transfer to the M365 Engineer team is a key outcome to ensure long-term technical support. *Due to the nature of the role and timescales required candidates need to possess current SC Level Security Clearance for this role* To apply to this role please call Joanne Stanley or email: (see below) Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
A government department client is looking for an Infrastructure Operations Manager to join them on a 4 month contract. This position will be in London. Job Summary: Our client's Digital Services (DS) Operations has an opportunity for an Infrastructure Operations Manager (IOM) to lead the operational delivery and continual improvement of its' infrastructure, cloud and end-user computing services. This role strengthens the in-house capability to govern multi-supplier delivery, assure service quality and operational resilience, and drive automation and standardisation in line with the Approved Operating Model. The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices. Leadership & Governance Proven line management of technical specialists: Setting standards, coaching, and building a proactive, user centred culture. Strong multivendor governance: SLAs/OLAs, service reviews, improvement plans, risk/issue management and commercial awareness. Practical command of ITIL practices: Incident, Problem, Change/Release, Request, and Service/Asset & Configuration Management. Strong understanding of continual improvement frameworks and automation strategies. Infrastructure, Cloud & Networking Knowledge (managerial depth with technical breadth) Working knowledge of Microsoft Azure and Microsoft 365: Core platform services, identity, policy/governance, monitoring and Exchange Online, Teams, OneDrive/SharePoint, Intune. Understanding of on?prem infrastructure services: Windows Server/AD, storage/backup, virtualization and enterprise networking concepts. Familiarity with telemetry/monitoring and event/alert workflows: Support SRE?style operational assurance. Proven experience managing senior technical specialists and problem management functions. Familiarity with ITSM tooling and CMDB governance: Supporting operational assurance, asset accuracy, and service readiness. Security & Compliance Experience enforcing endpoint and cloud security controls: e.g., Conditional Access/MFA, device compliance, baseline configurations. Coordinating vulnerability remediation at scale: Provide measurable outcomes; supplying evidence for audits/certifications. Understanding of privileged access: Segregation of duties and change controls in regulated environments. Data driven Operations Ability to define and interpret operational metrics and dashboards: Availability, performance, change success, risk posture, user satisfaction. Comfortable using ITSM and analytics tooling: Prioritisation, forecasting and reporting. Projects & Communication Stakeholder management and clear communication-translating technical topics to nontechnical audiences; producing SOPs/runbooks and user facing guides. Contributing to business cases/estimates and phased delivery plans: balancing risk, cost and user experience. Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects. Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions. Certifications (Desirable) ITIL 4 Foundation or higher. Microsoft: AZ-104: Microsoft Azure Administrator. Microsoft: AZ-305: Designing Microsoft Azure Infrastructure Solutions. Microsoft: MS-102: Microsoft 365 Administrator. Microsoft: MS-102: Microsoft 365 Administrator. PRINCE2 / AgilePM (or equivalent delivery discipline). Key behaviours Ownership & initiative: Accountable for outcomes; anticipates risks and acts early. User focus: Designs operations around clear user journeys and business value. Collaboration: Builds trust across DS, InfoSec, suppliers and the business. Continuous improvement: Automates, simplifies and standardises. Clear communicator: Concise, structured and audience appropriate. Coaching mindset: Grows capability, documents knowledge and empowers others.
02/10/2025
Contractor
A government department client is looking for an Infrastructure Operations Manager to join them on a 4 month contract. This position will be in London. Job Summary: Our client's Digital Services (DS) Operations has an opportunity for an Infrastructure Operations Manager (IOM) to lead the operational delivery and continual improvement of its' infrastructure, cloud and end-user computing services. This role strengthens the in-house capability to govern multi-supplier delivery, assure service quality and operational resilience, and drive automation and standardisation in line with the Approved Operating Model. The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices. Leadership & Governance Proven line management of technical specialists: Setting standards, coaching, and building a proactive, user centred culture. Strong multivendor governance: SLAs/OLAs, service reviews, improvement plans, risk/issue management and commercial awareness. Practical command of ITIL practices: Incident, Problem, Change/Release, Request, and Service/Asset & Configuration Management. Strong understanding of continual improvement frameworks and automation strategies. Infrastructure, Cloud & Networking Knowledge (managerial depth with technical breadth) Working knowledge of Microsoft Azure and Microsoft 365: Core platform services, identity, policy/governance, monitoring and Exchange Online, Teams, OneDrive/SharePoint, Intune. Understanding of on?prem infrastructure services: Windows Server/AD, storage/backup, virtualization and enterprise networking concepts. Familiarity with telemetry/monitoring and event/alert workflows: Support SRE?style operational assurance. Proven experience managing senior technical specialists and problem management functions. Familiarity with ITSM tooling and CMDB governance: Supporting operational assurance, asset accuracy, and service readiness. Security & Compliance Experience enforcing endpoint and cloud security controls: e.g., Conditional Access/MFA, device compliance, baseline configurations. Coordinating vulnerability remediation at scale: Provide measurable outcomes; supplying evidence for audits/certifications. Understanding of privileged access: Segregation of duties and change controls in regulated environments. Data driven Operations Ability to define and interpret operational metrics and dashboards: Availability, performance, change success, risk posture, user satisfaction. Comfortable using ITSM and analytics tooling: Prioritisation, forecasting and reporting. Projects & Communication Stakeholder management and clear communication-translating technical topics to nontechnical audiences; producing SOPs/runbooks and user facing guides. Contributing to business cases/estimates and phased delivery plans: balancing risk, cost and user experience. Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects. Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions. Certifications (Desirable) ITIL 4 Foundation or higher. Microsoft: AZ-104: Microsoft Azure Administrator. Microsoft: AZ-305: Designing Microsoft Azure Infrastructure Solutions. Microsoft: MS-102: Microsoft 365 Administrator. Microsoft: MS-102: Microsoft 365 Administrator. PRINCE2 / AgilePM (or equivalent delivery discipline). Key behaviours Ownership & initiative: Accountable for outcomes; anticipates risks and acts early. User focus: Designs operations around clear user journeys and business value. Collaboration: Builds trust across DS, InfoSec, suppliers and the business. Continuous improvement: Automates, simplifies and standardises. Clear communicator: Concise, structured and audience appropriate. Coaching mindset: Grows capability, documents knowledge and empowers others.
A government department client is looking for a Senior Infrastructure Operations Engineer to join them on a 4 month contract. This position will be in London. Job Summary: Our client's Digital Services (DS) Operations have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuous improvement of the organisation's IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services. The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices. Core Cloud Infrastructure (Azure and On-Prem Infrastructure) Azure Resource Management: Expert in deploying and managing Azure resources using ARM templates, Azure CLI, and the Azure portal. Azure Virtual Networking: Configuration of VNets, NSGs, VPN gateways, ExpressRoute, and Azure Firewall. Compute and Storage: Provisioning and managing VMs, Azure Files, Blob Storage, and Azure Backup. Monitoring and Governance: Implementation of Azure Monitor, Log Analytics, and Azure Policy for compliance and performance tracking. Identity and Access: Deep knowledge of Microsoft Entra ID (formerly Azure AD), including Conditional Access, RBAC, and Privileged Identity Management (PIM). Physical Infrastructure: Experience with building and maintaining hyperconverged infrastructure (compute and storage) preferably with VMWARE and Nutanix. Physical networks: Experience with maintaining networks, preferably Cisco. MS Active Directory: Proven experience with managing MS Active Directory (including DHCP, DNS and PKI). Microsoft 365 Administration Exchange Online & Teams: Advanced administration of mail flow, retention policies, Teams governance, and hybrid configurations. Endpoint Management: Expert in Microsoft Intune, Autopilot, and Configuration Manager (SCCM) for Windows, iOS, and Android device lifecycle management. Security & Compliance: Implementation of DLP, sensitivity labels, email authentication (SPF, DKIM, DMARC), and Secure Score optimisation. SharePoint & OneDrive: Administration of collaboration platforms, including migration and access control. Automation & Scripting PowerShell: Advanced scripting for automation of administrative tasks across Azure and Microsoft 365 environments. Integration: Experience with Graph API, Logic Apps, and automation runbooks for cross-platform orchestration. Operational Excellence Incident & Problem Management: Proven ability to diagnose and resolve complex issues across cloud services. Documentation & Knowledge Sharing: Creation of SOPs, runbooks, and technical documentation for internal teams. Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects. Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions. Certifications (Desirable) Microsoft Certified: Azure Administrator Associate (AZ-104). Microsoft 365 Certified: Enterprise Administrator Expert (MS-102). Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900). ITIL Foundation or equivalent service management qualification. Key Behaviours Develop and Apply Knowledge: Using your technical knowledge and troubleshooting skills to resolve technical problems, create update and maintain processes and documentation that can be shared with others. Deliver High Performance: Be bold in delivering and driving through improvements and innovative solutions. Collaborative: Be an effective and flexible contributor to the success of the team. Ownership and Initiative: Take responsibility for issues until resolved or reassigned appropriately. Coaching and Mentoring: Supporting colleagues through guidance and knowledge share. User Focus: Engage with stakeholders to understand user needs and translate them into operational outcomes.
02/10/2025
Contractor
A government department client is looking for a Senior Infrastructure Operations Engineer to join them on a 4 month contract. This position will be in London. Job Summary: Our client's Digital Services (DS) Operations have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuous improvement of the organisation's IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services. The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices. Core Cloud Infrastructure (Azure and On-Prem Infrastructure) Azure Resource Management: Expert in deploying and managing Azure resources using ARM templates, Azure CLI, and the Azure portal. Azure Virtual Networking: Configuration of VNets, NSGs, VPN gateways, ExpressRoute, and Azure Firewall. Compute and Storage: Provisioning and managing VMs, Azure Files, Blob Storage, and Azure Backup. Monitoring and Governance: Implementation of Azure Monitor, Log Analytics, and Azure Policy for compliance and performance tracking. Identity and Access: Deep knowledge of Microsoft Entra ID (formerly Azure AD), including Conditional Access, RBAC, and Privileged Identity Management (PIM). Physical Infrastructure: Experience with building and maintaining hyperconverged infrastructure (compute and storage) preferably with VMWARE and Nutanix. Physical networks: Experience with maintaining networks, preferably Cisco. MS Active Directory: Proven experience with managing MS Active Directory (including DHCP, DNS and PKI). Microsoft 365 Administration Exchange Online & Teams: Advanced administration of mail flow, retention policies, Teams governance, and hybrid configurations. Endpoint Management: Expert in Microsoft Intune, Autopilot, and Configuration Manager (SCCM) for Windows, iOS, and Android device lifecycle management. Security & Compliance: Implementation of DLP, sensitivity labels, email authentication (SPF, DKIM, DMARC), and Secure Score optimisation. SharePoint & OneDrive: Administration of collaboration platforms, including migration and access control. Automation & Scripting PowerShell: Advanced scripting for automation of administrative tasks across Azure and Microsoft 365 environments. Integration: Experience with Graph API, Logic Apps, and automation runbooks for cross-platform orchestration. Operational Excellence Incident & Problem Management: Proven ability to diagnose and resolve complex issues across cloud services. Documentation & Knowledge Sharing: Creation of SOPs, runbooks, and technical documentation for internal teams. Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects. Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions. Certifications (Desirable) Microsoft Certified: Azure Administrator Associate (AZ-104). Microsoft 365 Certified: Enterprise Administrator Expert (MS-102). Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900). ITIL Foundation or equivalent service management qualification. Key Behaviours Develop and Apply Knowledge: Using your technical knowledge and troubleshooting skills to resolve technical problems, create update and maintain processes and documentation that can be shared with others. Deliver High Performance: Be bold in delivering and driving through improvements and innovative solutions. Collaborative: Be an effective and flexible contributor to the success of the team. Ownership and Initiative: Take responsibility for issues until resolved or reassigned appropriately. Coaching and Mentoring: Supporting colleagues through guidance and knowledge share. User Focus: Engage with stakeholders to understand user needs and translate them into operational outcomes.
Modern Workplace & Microsoft 365 Administrator Location: London Salary: Up to £45K (dependent on experience) Are you looking to take the next step in your Modern Workplace & Microsoft 365 career? Do you thrive in an environment that values autonomy, innovation, and teamwork? If you're passionate about maximising the impact of Modern Workplace and M365 technologies, this could be the role for you. About the Role As a Modern Workplace & Microsoft 365 Administrator, you'll support, manage, optimise, and secure my client's global Microsoft 365 environment. You'll work closely with IT and business teams to drive efficiency, strengthen adoption, and deliver a seamless modern workplace experience. Key Responsibilities Administer and optimise Microsoft 365 services, ensuring smooth device and application management. Automate and streamline tasks using PowerShell and CoreView. Support and train users to improve adoption of M365 technologies. Monitor performance, identify opportunities for optimisation, and deliver cost-saving improvements. Translate stakeholder requirements into effective technical solutions while ensuring compliance and reliability. What We're Looking For Experience supporting large user bases across M365 tools (Teams, OneDrive, SharePoint, Exchange Online, Intune, Azure AD). Exposure to Microsoft 365 migrations. Minimum 2 years' IT support experience. A collaborative, proactive team player with strong communication skills.
02/10/2025
Full time
Modern Workplace & Microsoft 365 Administrator Location: London Salary: Up to £45K (dependent on experience) Are you looking to take the next step in your Modern Workplace & Microsoft 365 career? Do you thrive in an environment that values autonomy, innovation, and teamwork? If you're passionate about maximising the impact of Modern Workplace and M365 technologies, this could be the role for you. About the Role As a Modern Workplace & Microsoft 365 Administrator, you'll support, manage, optimise, and secure my client's global Microsoft 365 environment. You'll work closely with IT and business teams to drive efficiency, strengthen adoption, and deliver a seamless modern workplace experience. Key Responsibilities Administer and optimise Microsoft 365 services, ensuring smooth device and application management. Automate and streamline tasks using PowerShell and CoreView. Support and train users to improve adoption of M365 technologies. Monitor performance, identify opportunities for optimisation, and deliver cost-saving improvements. Translate stakeholder requirements into effective technical solutions while ensuring compliance and reliability. What We're Looking For Experience supporting large user bases across M365 tools (Teams, OneDrive, SharePoint, Exchange Online, Intune, Azure AD). Exposure to Microsoft 365 migrations. Minimum 2 years' IT support experience. A collaborative, proactive team player with strong communication skills.
IT Infrastructure Administrator London / Hybrid (primarily remote with travel into office when required) Circa £50k + Benefits Permanent Deerfoot Recruitment is working with a growing insurance organisation seeking an experienced IT Infrastructure Administrator to join its close-knit technical team. This is an excellent opportunity to play a key role in delivering a modern IT strategy, with a focus on cloud technologies, system reliability, and security.The successful candidate will support and enhance a Microsoft Azure and Microsoft 365 environment, alongside enterprise security and backup systems. You'll be responsible for investigating and resolving complex technical issues, managing upgrades, ensuring disaster recovery readiness, and supporting system integrations following acquisitions. Key Responsibilities: Provide infrastructure support across Microsoft Azure, Microsoft 365, backup, and security platforms. Diagnose and resolve technical incidents with minimal disruption. Maintain and optimise infrastructure through patching, monitoring, and performance tuning. Manage and support enterprise security solutions (Fortinet, Microsoft Defender, Sentinel, Mimecast, etc.). Contribute to disaster recovery planning and testing. Document processes, incident resolutions, and technical procedures. Skills & Experience: Strong knowledge of Microsoft 365 (Intune, SharePoint, Exchange Online, Entra ID). Hands-on Microsoft Azure experience (VMs, networking, storage, AVD). Familiarity with Fortinet firewalls and related technologies. Experience with backup/disaster recovery tools (e.g., Veeam, Azure Backup). Proactive approach to system monitoring, automation, and documentation. Minimum 2 years' experience in a similar infrastructure support role. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
02/10/2025
Full time
IT Infrastructure Administrator London / Hybrid (primarily remote with travel into office when required) Circa £50k + Benefits Permanent Deerfoot Recruitment is working with a growing insurance organisation seeking an experienced IT Infrastructure Administrator to join its close-knit technical team. This is an excellent opportunity to play a key role in delivering a modern IT strategy, with a focus on cloud technologies, system reliability, and security.The successful candidate will support and enhance a Microsoft Azure and Microsoft 365 environment, alongside enterprise security and backup systems. You'll be responsible for investigating and resolving complex technical issues, managing upgrades, ensuring disaster recovery readiness, and supporting system integrations following acquisitions. Key Responsibilities: Provide infrastructure support across Microsoft Azure, Microsoft 365, backup, and security platforms. Diagnose and resolve technical incidents with minimal disruption. Maintain and optimise infrastructure through patching, monitoring, and performance tuning. Manage and support enterprise security solutions (Fortinet, Microsoft Defender, Sentinel, Mimecast, etc.). Contribute to disaster recovery planning and testing. Document processes, incident resolutions, and technical procedures. Skills & Experience: Strong knowledge of Microsoft 365 (Intune, SharePoint, Exchange Online, Entra ID). Hands-on Microsoft Azure experience (VMs, networking, storage, AVD). Familiarity with Fortinet firewalls and related technologies. Experience with backup/disaster recovery tools (e.g., Veeam, Azure Backup). Proactive approach to system monitoring, automation, and documentation. Minimum 2 years' experience in a similar infrastructure support role. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
We are looking to recruit an experience MS SharePoint engineer. You should be able to demonstrate the ability to provide comprehensive 2nd line support of SharePoint in an Azure, M365 environment. Any experience working with Microsoft Collaboration tools such as Loop, Pulse or Viva will also be an advantage. If you have project experience, delivering Change requests and new SharePoint environments that will be an advantage. In this role if you bring the desire to learn and can demonstrate this along with the track record of supporting SharePoint in a Cloud environment, then this is a role were you will be trained and mentored to become an accomplished SharePoint Systems Engineer and have the opportunity to be involved in extensive project work and grow your SharePoint development capability. In turn you will ideally mentor SharePoint administrators to help improve their wider support skills. This is initially a 6 month FTC and a hybrid role requiring regular attendance at our clients office in Brighton. There is a good chance of extension / going permanent. This is an organisation that genuinely cares about creating an enjoyable and supportive working environment with a good work life balance. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
02/10/2025
Full time
We are looking to recruit an experience MS SharePoint engineer. You should be able to demonstrate the ability to provide comprehensive 2nd line support of SharePoint in an Azure, M365 environment. Any experience working with Microsoft Collaboration tools such as Loop, Pulse or Viva will also be an advantage. If you have project experience, delivering Change requests and new SharePoint environments that will be an advantage. In this role if you bring the desire to learn and can demonstrate this along with the track record of supporting SharePoint in a Cloud environment, then this is a role were you will be trained and mentored to become an accomplished SharePoint Systems Engineer and have the opportunity to be involved in extensive project work and grow your SharePoint development capability. In turn you will ideally mentor SharePoint administrators to help improve their wider support skills. This is initially a 6 month FTC and a hybrid role requiring regular attendance at our clients office in Brighton. There is a good chance of extension / going permanent. This is an organisation that genuinely cares about creating an enjoyable and supportive working environment with a good work life balance. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
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