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Digital Services and Systems Team Leader
Reigate and Banstead Borough Council Reigate, Surrey, UK
11/12/2025
Full time
Job Title: Digital Services & Systems Team Leader Location of work: Town Hall, Reigate Salary: TS1 Pay scales £48075 to £62004 Basis: Permanent, Full time   Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.   About the Role As the Digital Services & Systems Team Leader, you will: Lead a team of three Business Improvement Analysts and three System Support Analysts. Develop and maintain a forward-looking, agile business application architecture to support council services. Contribute to ICT strategy, ensuring compliance with national and local standards. Manage team resourcing, external partnerships and problem escalation.   Key Responsibilities Drive digital transformation initiatives, including service design, form building, and automation. Champion user-centred design and accessibility across all digital services. Foster a culture of innovation, continuous improvement, and cross-departmental collaboration. Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit. Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration. Support systems administration for both legacy and modern cloud platforms. Plan and coordinate software rollouts, including governance, training, and change communication. Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.   What We’re Looking For Proven experience in digital services, systems leadership, or ICT project management. Strong analytical, problem-solving, and communication skills. Experience with digital transformation, automation, and user-centred design. Ability to manage multiple priorities and foster cross-functional collaboration. Commitment to continuous improvement and innovation.   Join us as we embark on our journey to become a larger unitary authority in Surrey.  Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!   Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.   We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.   Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.   We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.   Closing date: Tuesday 6 January 2026 Interview date: Monday 19 January 2026   Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.   Local Government Reorganisation Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.   Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.   Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead   See ' Who we are ' as a council, to find out more about us.
Technical Business Analyst
The Royal Household London
11/11/2025
Full time
Elevate your tech career with purpose, impact, and opportunity. If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation.  At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters. Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future. As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals. Key Responsibilities: Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices. Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively. Formulate operational support models, delivering the requisite knowledge transfer and solution documentation. Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this. Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements. Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.   Essential Criteria: You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level. You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills. Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions. You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance. Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.   What we offer: We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us. Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences. Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts. Find out more about the full range of benefits available to our employees  here.
Technical Lead
Acorn Insurance and Financial Services Limited Liverpool
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Salesforce Business Architect
TransUnion City, Leeds
14/12/2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Solution Architect to join our growing team. Day to Day You'll Be: Design scalable solutions, identifying gaps between current and desired end-states, to enable achievement of the desired business outcomes in alignment with the journey roadmap and organization goals, knowing how to work in and around the limits of the platform. Act as a solution guide, being able to speak conceptually, document the proposed solution and be comfortable doing hands on configuration and/or coding. May build proof-of-concept (POCs) that can be carried forward by the team. Stay up to date with the latest Salesforce releases, features, and functionalities, and provide guidance on leveraging new capabilities and any actions required for each release to maintain platform integrity and working systems. Work closely with stakeholders, journey and process owners to understand how TransUnion operates and the business needs/requirements to recommend solutions that align with the organization's goals. Create and maintain solution design documents that are understandable by technical and business team members. Partner with business analysts to provide input into user story creation considering solution design challenges and complexities. Provide expertise to assist with troubleshooting and resolution of system and/or user issues. Educate the team on Salesforce and code best practices, policies and procedures. Lead and maintain a high-performing team, utilizing effective resource management to execute against priorities. Establish and communicate goals, provide performance feedback, coaching and upskill opportunities Essential Skills & Experience: Track record years of experience in: Salesforce Service and Experience clouds Salesforce Development including Custom Objects, Apex, Triggers, Web Services, Visualforce, REST APIs, SOAP Web Services and Migration Tools Building UI solutions using Salesforce Lightning, LWC, web technologies (HTML, XML, JavaScript) 2+ years people management experience including, but not limited to, hiring, goal setting, performance management. Aptitude to rapidly learn and take advantage of new concepts, tools, managed packages and/or related technologies required to meet the needs of the business and/or organization. Strong knowledge of CRM application development, processes, and best practices. Experience leading discovery sessions, defining business requirements, writing user stories and creating detailed design documentation. Demonstrated ability to optimally present a point of view and clearly articulate the rationale highlighting deviations from standard and potential risks where the information may not be readily accepted A team player with a high level of accountability, a proactive approach and ease with change and ambiguity. Process optimization mindset with proven time and/or quality improvement outcomes. Experience with Agile methodologies such as Kanban and Scrum. Salesforce Platform Developer certification required Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Solution Architecture
GIS developer
Panoramic Associates
14/12/2025
Full time
Role Overview We are looking for a capable and motivated GIS Developer to build, optimise and maintain the council's spatial data systems, helping us to make better decisions and deliver high-value services for residents. You will play a key technical role within the GIS and Data function - designing mapping tools, managing spatial data pipelines, and delivering clear, functional geospatial solutions used across planning, highways, environment, housing and wider council services. This position suits someone who enjoys solving problems, working with code, and turning spatial data into Practical intelligence. Key Responsibilities GIS Development & Technical Delivery Develop, maintain and enhance GIS applications using modern frameworks and mapping technologies. Build web-mapping tools, dashboards and geospatial interfaces for operational and strategic use. Create automated ETL workflows and spatial data integrations between key council systems. Design, optimise and maintain spatial databases with a focus on availability, performance and data quality. Spatial Data Management & Analysis Manage, transform and analyse spatial datasets from multiple internal and external sources. Develop scripted data quality improvements, metadata standards and geospatial governance controls. Produce spatial models, reports and analytical outputs to support decision-making. Maintain core datasets including LLPG, LSG, UPRN, OS mapping layers, asset registers and statutory feeds. Collaboration & Support Work closely with service areas to understand requirements and build effective geospatial solutions. Provide technical guidance, documentation and support for GIS products and users at all levels. Deliver ad-hoc troubleshooting, system configuration and small enhancements where required. Innovation & Continuous Improvement Research new technologies, automation techniques and geospatial methods to enhance capability. Contribute to GIS strategy, roadmap planning and service improvement initiatives. Ensure compliance with data protection, PSN standards and relevant geospatial legislation. Essential Skills & Experience Commercial or public sector experience as a GIS Developer, Analyst/Programmer or similar role. Strong technical grounding in: ESRI ArcGIS / ArcGIS Online / ArcGIS Enterprise QGIS and open-source GIS tools Spatial databases (PostgreSQL/PostGIS, SQL Server Spatial, Oracle Spatial) Python, JavaScript, REST APIs, HTML/CSS Experience developing web-mapping applications (ArcGIS API, Leaflet, OpenLayers, Mapbox etc.) Solid understanding of geoprocessing, coordinate systems, topology and data automation. Experience with ETL pipelines (FME, ArcGIS ModelBuilder, Python GDAL/OGR, Geopandas). Able to break down complex requirements and deliver practical, well-engineered solutions. Confident communicator capable of working with technical and non-technical stakeholders. Desirable Skills Local government or wider public-sector experience. Knowledge of UPRN/USRN, INSPIRE regulations, BS7666 and national geospatial standards. Cloud-based GIS hosting experience (Azure, AWS, ESRI Cloud). Integration with asset/estate/plan-based or highways systems. Spatial visualisation in Power BI/Tableau. Version control (Git), CI/CD, automated deployment pipelines. Experience with live geospatial feeds, remote sensing or IoT mapping. What We Offer Flexible hybrid work Strong emphasis on technical development and progression Opportunity to work on high-impact geospatial projects across the authority A focused, collaborative team environment JBRP1_UKTJ
Local Gov't Housing Data Analyst (Temp: West London)
Adecco
13/12/2025
Seasonal
An exciting opportunity has emerged for a Data Analyst to join the homelessness department at one of Adecco's leading Local Government clients in a temporary role for the next six months, with potential extension beyond this. This is a full time role (36 hours per week, Monday to Friday) working hybridly from our client's West London office 1-2 days each week, and previous experience of working within a local government housing department would be highly desirable. The role will be reporting directly into the Assistant Director Housing Demand/ Programme Director, and the work is analysing data in the service to provide management insight and is core to financial control within housing demand. It will assist in providing accurate budgetary forecasting and analysis of their cohort in temporary accommodation, and those households presenting as homeless, and will enable the effective prioritisation of project work to manage spend within the directorate as well as improve outcomes for residents. There are data quality issues within our client's systems, so this role would need to actively understand the accuracy of the data, cross-compare sources and potentially do other investigatory work to provide a view about reliability, as well as identify ways to data cleanse and resolve some of the issues identified. Other key elements of this role include: Designing, developing, testing and debugging SQL Server Integration Services (SSIS) against BI Power reports Providing technical support to interpret business and service needs enabling new and improved reports Being an expert for the housing business, when discussing the use of Big Data and explaining the stories the data evidences against report outputs. Providing drive optimal, innovative, scalable and high performing solutions for Business Intelligence and Visualisation, as part of a broader Data and Analytics portfolio Working with business & IT partners to understand data, improve the data and deliver informative solution visually which integrates backend data base. Influencing and educating business users to ensure data is accurate and evidences alignment to business deliverables and targets. Guiding and leading solution delivery for Business Intelligence and Visualisation of data Working with functional and technical associates to gather, refine business requirements, provide technical support/consulting, plan and prioritise work, coordinate the estimation and quotation for work to be done by various teams. Building out using SQL and progress databases for Power BI reports Transforming raw data into meaningful insights. An ability to produce interactive and user-friendly dashboards and reports. Performing a wide range of tasks such as reporting, building dashboards, building data models, analysing datasets, and administration of Power BI tools. Must have extensive knowledge and expertise in business intelligence, databases, and technical aspects of BI tools. Experience in data preparation, data gateway, and data warehousing projects Experience working with the Microsoft Business Intelligence Stack (Power BI, SSAS, SSRS, and SSIS) Experience with a self-service tool such as Power BI or Tableau Understanding of SQL, and an ability to produce reports with direct backend data feeds to support updates. Key relationships (both internal & external) in this role will be with: Strategy and Change colleagues, as well as those in other parts of the organisation External organisations and partners such as the NHS Borough-Based partnership, Office for National Statistics, the Greater London Authority, and the London Office of Technology and Innovation External providers/consultancies Local Government networks and employer bodies Councillors The ideal candidate will be somebody who is an expert in understanding and applying a range of modern tools and techniques to analyse data, as well as excellent skills in querying and reporting on datasets through modern tools such as R, Python etc, including creating dashboards and visualisations. Substantial experience of working in data and analysis in a local authority or housing organisation would be highly desirable. Interviews will take place virtually before Christmas 2025, and applicants will ideally be immediately available or on a short notice period (1-2 weeks' maximum). Only applicants who feel they meet the above criteria need apply.
IT Business Analyst
P3M Recruitment
12/12/2025
Contractor
Job Title: IT Business Analyst Location: Hybrid working Contract: Inside IR35 Hours/Duration: Full time, 5 days per week, initial 6-month contract The Role of IT Business Analyst We are recruiting for our valued client who is seeking an experienced IT Business Analyst to join their established IT team on a contract basis. This engagement will support the implementation of major organisational change initiatives with a strong technology focus. Specifically, it involves assisting in the development of a portfolio management prototype and consolidating the information management system within a target operating model (TOM). This role has already been determined as an inside IR35 engagement and is anticipated to last for a period of 6 months, with a strong potential to be extended. This role is largely remote, but the successful candidate will need to travel to both London and the Midlands region for workshops and meetings as and when required. Key Responsibilities: outline business case and PID define project scope, objectives and prioritised requirements involving all relevant stakeholders help build business case proposals for budget approval development of functional and non-functional requirements assist with the development of project test strategies and test plans write and update user process guides & process maps provide training and training materials where appropriate produce and maintain project documentation and adhere to project governance requirements manage changes to the project scope, project schedule, and project costs About you Experienced in business analysis including but not limited to, business case development, end to end process mapping, requirements elicitation, documentation and solution identification. The right applicant will be competent in successfully building relationships and collaborating with business stakeholders to ensure smooth delivery of IT projects from concept into delivery. Candidates should also have the following demonstrable experience: demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling effective communication and strong stakeholder management skills able to prioritise work and manage stakeholder expectations able to understand business processes, process flows & ask questions have some understanding of how large organisations work across its various functional areas proficient in Microsoft office (excel, word, outlook, visio) and ideally experience of extended knowledge with Power BI able to produce clear, concise and impactful documentation from presentations to detailed business requirements Candidates will be shortlisted within 2-3 working days and are kindly asked not to ring directly unless you have specific questions about the role.
Functional Analyst - Finance Systems
TransUnion City, Leeds
12/12/2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Functional Analyst - Finance Systems to join our growing team. This is a functional systems analyst role within the UK FinSys team, supporting the bespoke UK billing system. The role requires close coordination across Finance, Technology, and external vendors, as billing data flows through multiple integrated systems. The ideal candidate will have a strong understanding of data flow, excellent problem-solving skills, and the ability to translate business needs into functional solutions. Experience with SQL, PeopleSoft, or .NET is advantageous but not essential. Day to Day You'll Be: System Analysis & Support Serve as the primary functional expert for the UK billing system. Partner with operational finance teams to understand issues and identify opportunities. Collaborate with technical teams to investigate and resolve system-related problems. Process Improvement Identify and implement opportunities to streamline billing workflows and reduce manual effort. Work with finance stakeholders to improve reporting, reconciliation, and audit capabilities. Change Management Document business requirements and translate them into functional specifications. Lead system upgrades, enhancements, and configuration changes. Manage test environments, coordinate testing, and oversee production deployments. Prepare cost-benefit analyses to support change approvals and budget requests. Create and maintain user guides and training materials. Stakeholder Engagement Liaise with Finance, IT, and external vendors to ensure system integrity and compliance. Provide training and support to end-users, promoting best practices and system adoption. Data & Reporting Support data extraction and analysis for billing, revenue recognition, and audit purposes. Ensure data quality and consistency across integrated finance systems Essential Skills & Experience: Experience working with high-volume billing systems or customer contract data. Strong analytical skills, with the ability to investigate and reconcile complex data sets. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to coordinate across multiple teams to drive resolution and improvements. Familiarity with SQL and relational databases is beneficial. Understanding of the software development lifecycle and experience in system testing. Prior experience as a Functional Analyst or similar role within finance systems. Solid understanding of billing processes, revenue cycles, and financial controls. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. , Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Corporate Systems
Business Systems Analyst
Langham Recruitment Tamworth, Staffordshire
11/12/2025
Full time
Business Systems Analyst Tamworth / Hybrid 42,500 to 47,500 + 5,000 Car allowance + 10% Bonus We are looking for a Business Systems Analyst for our client in the manufacturing sector with experience of MS Dynamics 365 Business Central / Microsoft Dynamics NAV or similar ERP systems within a manufacturing setting. This role will be involved with Microsoft Dynamics 365 Business Central upgrade and the commissioning of a new factory, as well as ongoing systems support. This role will also support integrations with MES systems, ensure robust software testing practices, and contribute to the continuous improvement of the ERP landscape. Key Responsibilities: Play a key role in the MS Dynamics 365 Business Central upgrade Collaborate with stakeholders across Customer, Manufacturing, Commercial, and Central Functions to gather and analyse business requirements Lead and support the Business Central upgrade project, including planning, testing, training, and post-go-live support Support the commissioning of a new factory, ensuring Business Central and MES systems are aligned with operational requirements. Design and document functional specifications, process flows, and system configurations Coordinate and execute software testing activities including test planning, scripting, execution, and defect management. Work with internal and external development teams to deliver integrations between Business Central, MES systems, and other third-party platforms Monitor system performance, troubleshoot issues, and recommend improvements Provide training and support to end-users to ensure effective system adoption and usage Skills / Experience: Proven experience as a Business Systems Analyst or similar role Strong working knowledge of Microsoft Dynamics 365 Business Central / Dynamics NAV or similar ERP systems in a manufacturing environment Familiarity with system integration concepts and technologies (e.g., APIs, middleware) Exposure to MES systems and their interaction with ERP platforms Strong communication skills with the ability to engage both technical and non-technical stakeholders Experience with business process mapping and documentation Package: 42,700 - 47,500 Annual bonus - 10% Company car or car allowance ( 5,000) Hybrid working - twice a week onsite 25 days holiday plus bank Life assurance Private healthcare Pension
Oracle HCM Systems Analyst
Telent Technology Services Limited Hampton Magna, Warwickshire
11/12/2025
Full time
Oracle HCM Systems Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Providing day-to-day functional first line support to the business Investigate, troubleshoot, and resolve system issues Collaborate with relevant teams to implement new system functionalities Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Produce clear, high-quality documentation and sharing knowledge with the wider team Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Who you are: You're an experienced HR Systems professional with a solid background in Oracle Fusion HCM (Core HR) Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into functional solutions Excellent communication skills, both written and verbal What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Head Of Power Platform/ Modern Workplace - UK Remote - c£90K
Nigel Frank International
11/12/2025
Full time
Head Of Power Platform/ Modern Workplace - UK Remote - c 90K Nigel Frank are supporting a rapidly scaling organisation undergoing major digital transformation to hire a Head of Power Platform / Modern Workplace. This is a strategic and delivery-focused leadership role, ideal for someone who can define vision, build capability, and lead a high-performing team across Power Platform, M365, automation, and end-user technologies. You will own the road map for Modern Workplace & Power Platform, drive adoption across the business, mature governance, and ensure the organisation gets maximum value from its Microsoft investment. This is a great role for a candidate that enjoys combining technical credibility, stakeholder influence, and the ability to lead people through change. Key Responsibilities: Define and deliver the Modern Workplace & Power Platform strategy, ensuring alignment with organisational goals. Lead, mentor, and grow a multidisciplinary team of developers, analysts, and platform specialists. Oversee delivery of enterprise-grade Power Apps, Power Automate workflows, and M365 solutions. Champion user adoption, training and Centre of Excellence (CoE) practices. Establish governance, security, and environment management across Power Platform and M365. Collaborate with business leaders to identify automation, optimisation, and modernisation opportunities. Oversee platform performance, support processes, and life cycle management. Drive best practice across ALM, DevOps, compliance, and documentation. Key Skills & Experience: Proven leadership experience across Modern Workplace, Power Platform, or M365-focused teams Strong hands-on understanding of Power Apps (Canvas & Model-Driven), Power Automate, Power BI and Dataverse Deep knowledge of Microsoft 365, Teams, SharePoint Online, Azure AD and integration patterns Experience establishing a Power Platform Centre of Excellence Strong governance mindset (security, DLP, compliance, life cycle management) Delivering enterprise-scale transformation and automation programmes Excellent stakeholder engagement, with the ability to communicate strategy at all levels Experience working with both technical teams and business stakeholders to shape demand.
Business Analyst
Hays Technology City, Birmingham
11/12/2025
Contractor
Are you an experienced Finance Business Analyst with a passion for process improvement and transformation? We're looking for a skilled professional to join a major finance transformation programme, helping to design and implement best-practice processes and operating models. Location: Midlands (3 days per week on site) Contract: 3 months Rate: 450 - 500 p/d Inside IR35 About the Role You'll play a key role in shaping the future of finance operations by: Leading finance process analysis and redesign, identifying inefficiencies and opportunities for automation. Designing future-state operating models aligned with strategic priorities. Documenting role changes and assessing impacts on teams. Developing User Acceptance Testing (UAT) scripts and supporting system readiness. Collaborating with stakeholders across Finance, IT, and Operations to ensure successful delivery. Qualifications: Business Analyst certification (e.g., BCS, IIBA) Recognised finance qualification (e.g., AAT, CIMA, ACCA, ACA) Experience: Proven track record in large-scale finance transformation programmes Strong knowledge of finance operations, systems, and reporting Expertise in process mapping and redesign Familiarity with finance systems (e.g., One Advanced, Sage, SAP) Skills: Excellent analytical and stakeholder engagement skills Proficient in Microsoft Office and process mapping tools (e.g., Visio) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Business Analyst
Sellick Partnership City, Manchester
11/12/2025
Contractor
Business Analyst Fixed Term Contract Manchester 55k Business Analyst required for one of our not for profit organisations based in Manchester. The Business Analyst wil work with the Director of Transformation on delivering a programme of change and will be supporting the organisation wide transformation programme. This is an exciting opportunity to work at the heart of this programme of change, translating strategic ambition into actionable change by collaborating with colleagues across the organisation. Duties & Responsibilities; Leading the evaluation of current business processes, operations, products, services, and software to identify areas for improvement. Undertake gap analysis between current and future organisational processes to understand problems, inefficiencies and opportunities for improvement. Investigate root causes of business problems, or opportunities, identifying where a particular business need exists and shaping the project to address this need. Work with stakeholders at all levels of the organisation to capture and prioritise business and user needs, aligned with the overall aim of the transformation programme. Advise and influence senior leaders, providing evidence based recommendations to leadership on processes needed to administer the future organisational model and the implications for strategy and decision making. Collaborate with stakeholders across the organisation to design, develop and embed these processes. Providing leadership and assurance for the implementation of new processes or technologies, which may include testing, training, identifying potential challenges and proposing solutions to support successful delivery. Evaluate new processes and solutions to inform continuous improvement and ensure the success of the programme of change. Share lessons learned and insights to inform future organisational improvements and continuous development. Lead role in the development and implementation of the Transformation Programme to improve its efficiency and effectiveness, to deliver its strategic plan and to achieve the high level success measure for the Programme. Lead responsibility for the design, development, embedding and testing of the processes needed to implement a new operating model and structure. To work at all times with integrity, impartiality and to the highest professional standards Knowledge, skills and experience: Excellent stakeholder engagement, management and communication, including the ability to communicate effectively with all levels of management Ideally BCS International Diploma in Business Analysis (or equivalent) Ideally 5 years' experience in a business analyst professional role Experience of business process modelling and improvement methodologies Experience of of project delivery approaches using Waterfall and Agile Experience of business analysis to review systems and processes and make recommendation for improvement Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Service Desk Analyst
Reed Technology Newcastle Upon Tyne, Tyne And Wear
11/12/2025
Contractor
IT Service Desk Analyst - Shift Pattern Based - 4 on/4 off(Days and Nights) Newcastle 3 Month Contract £25 Per Hour - INSIDE IR35 One of my clients' is looking for an experienced IT Service Desk Analyst to join their team on a 3 month assignment. This role will be to work on the 1st line Service Desk team, providing initial support via telephone, email and ServiceNow ticketing system. This will be covering a 24/7 service desk, with the shifts being based on a 4 on, 4 off rotation. Initial day time shifts to co-ordinate training, with the implementation of night time shifts once you are up to speed. You will have a background of working within a busy IT Service Desk environment and comfortable in providing support to all levels of end users. Due to the short term nature of the requirement, my client is looking for someone who can hit the ground running, requiring minimal supervision training etc. Key Skills . IT Service Call Management . Remote service . Active Directory Administration . Understanding of TCP/IP, DHCP and DNS. . IOS and android device setup and support . Microsoft Office 2010 and above . Printer Support . Fundamental desktop and troubleshooting The Next Steps If you are interested, please submit your updated CV ASAP. My client is looking to interview at their earliest opportunity, with a start date set immediately afterwards.
Head Of Power Platform/Modern Workplace - UK Remote - c£90K
Nigel Frank International
11/12/2025
Full time
Head Of Power Platform/Modern Workplace - UK Remote - c£90K Nigel Frank are supporting a rapidly scaling organisation undergoing major digital transformation to hire a Head of Power Platform/Modern Workplace. This is a strategic and delivery-focused leadership role, ideal for someone who can define vision, build capability, and lead a high-performing team across Power Platform, M365, automation, and end-user technologies. You will own the road map for Modern Workplace & Power Platform, drive adoption across the business, mature governance, and ensure the organisation gets maximum value from its Microsoft investment. This is a great role for a candidate that enjoys combining technical credibility, stakeholder influence, and the ability to lead people through change. Key Responsibilities: Define and deliver the Modern Workplace & Power Platform strategy, ensuring alignment with organisational goals. Lead, mentor, and grow a multidisciplinary team of developers, analysts, and platform specialists. Oversee delivery of enterprise-grade Power Apps, Power Automate workflows, and M365 solutions. Champion user adoption, training and Centre of Excellence (CoE) practices. Establish governance, security, and environment management across Power Platform and M365. Collaborate with business leaders to identify automation, optimisation, and modernisation opportunities. Oversee platform performance, support processes, and life cycle management. Drive best practice across ALM, DevOps, compliance, and documentation. Key Skills & Experience: Proven leadership experience across Modern Workplace, Power Platform, or M365-focused teams Strong hands-on understanding of Power Apps (Canvas & Model-Driven), Power Automate, Power BI and Dataverse Deep knowledge of Microsoft 365, Teams, SharePoint Online, Azure AD and integration patterns Experience establishing a Power Platform Centre of Excellence Strong governance mindset (security, DLP, compliance, life cycle management) Delivering enterprise-scale transformation and automation programmes Excellent stakeholder engagement, with the ability to communicate strategy at all levels Experience working with both technical teams and business stakeholders to shape demand.
SC cleared IT Support Analyst - Salisbury - 30-35,000 + Benefits
SmartSourcing Ltd Salisbury, Wiltshire
11/12/2025
Full time
Are you an IT Support Analyst, Service Desk Analyst, First Line Support Engineer, Wundows10, Windows 11 located in the Salisbury area, and looking for your next opportunity? We are recruiting for our services client based near Salisbury who require an IT Support Analyst to join their Service Desk team, providing effective technical support to users across multiple sites. You'll handle calls and requests, resolve incidents, and ensure IT services run smoothly. You will be working in an SC Security Cleared environment. You will either currently hold SC/DV Clearance, or be eligible to undertake.* The client will sponsor SC clearance if not already held* Paying 30-35K plus excellent benefits The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough and although full time on site for the first few months, will become hybrid working You will be customer focused, a technically skilled IT Support Analyst who thrives in a fast-paced environment, enjoys solving problems, and wants to make a real impact. This could be the role for you. As an IT Support Analyst, You'll provide first-line technical support to users across the business, primarily over the phone, but occasionally in person. You'll troubleshoot issues, manage service requests, and ensure users receive timely, effective solution Key Responsibilities Provide 1st line IT support via phone and online. Log and manage tickets in Halo Service Management tool. Troubleshoot and resolve issues, escalating when needed. support device builds, provisioning, and asset management. Ensure compliance with IT security policies. Essential Skills strong knowledge of Windows 10/11, Microsoft Office, O365. Experience in IT support across multi-office environments. Familiarity with ITIL v4 and Service Desk tools. Device installation, configuration, and troubleshooting. Understanding of IT security best practices. CompTIA A+ or equivalent certification. Desirable Experience with Halo, SCCM/MECM, Intune. Knowledge of VOIP, printer admin, and Microsoft licensing. If You're an experienced IT Support Analyst with strong Windows 11 and ITIL knowledge, and You're looking to make an impact in a secure, dynamic environment, we'd love to hear from you. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Business Analyst - Housing/Repairs/Maintenance/Assets/Property Services
Informed Recruitment City, Birmingham
11/12/2025
Contractor
Are you an experienced Business Analyst or Business Systems Analyst? Do you have specific experience of working on repairs, maintenance, asset management or social housing software implementations or business process improvements? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to take a key role in the procurement and implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme. This contract is offered on an initial six-month basis with scope to run - and outside of IR35. The purpose of your role new role will be to shape, develop, and own end to end AsIs/ToBe business solutions, business analysis activities, and the development of business requirements, and/or develop functional and non-functional requirements for procurement. Your day-to-day responsibilities will include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities. Essential Demonstrable commercial experience of effectively working independently as a Business Analysis. Strong experience mapping AsIs/ToBe processes and User Acceptance Testing (UAT) and/or; Developing functional and non-functional requirements. Experience working with Social Housing, Repairs, Maintenance, Asset Management or Property Services business processes. Excellent communication skills and strong work ethic. Desirable Demonstrable experience of working with dedicated housing repairs or assets software (Such as MRI Repairs/Assets, Rocc Uniclass, Total Mobile/Connect, Real RAM4000, ECMK Integrator, OneServe, Plentific, Platform-specific Field Services, Pimss, Cx/Keystone,/TechnologyForge, Asprey, or similar) or the Property Services/Assets modules of Social Housing applications (Such as NEC/Northgate Housing, Civica Cx Housing, MRI Enterprise/Orchard Housing/Capita One/OPENHousing, Aareon QL, MIS ActiveH, or similar) SQL Scripting Relevant certification (such as ITIL, BCS, vendor specific accreditation or similar). As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. The contract is offered outside IR35 on an initial six-month basis with scope to run. The role is hybrid, predominantly home based with weekly presence required in a West Midlands office. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay as interview slots are waiting be filled. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Senior Business Analyst
Qualient Technology Solutions UK Limited
11/12/2025
Contractor
Job Title: Business Analyst / Process Improvement Specialist Role Summary We are hiring multiple Business Analysts to support strategic and operational workstreams. The role combines business analysis, process improvement, and programme delivery to improve organisational performance and enable data-driven decision-making. Essential Skills Business Analysis Gather, analyse, and document requirements in complex, multi-stakeholder environments. Lead discovery phases and translate strategic objectives into functional and data requirements. Develop business and data models for planning and performance measurement. Process Improvement Analyse and redesign business processes to improve efficiency and quality. Deliver quick-win improvements using structured methods (e.g., Six Sigma). Recommend rationalisation or retirement of outdated systems and processes. Programme Delivery Plan and track workstream activities and deliverables. Support scope definition, prioritisation, and RAID management. Facilitate workshops and stakeholder engagement sessions. Digital & Technical Support migration of legacy files into modern architectures. Evaluate and support rollout of digital tools (Power BI, M365). Produce clear documentation: process maps, requirements, RAID logs, and reports. Desirable Skills Agile BA practices (user stories, impact mapping, MoSCoW). BCS/Agile BA certification. Experience in regulatory or financial services environments. Background in business change, business architecture, or testing. Key Responsibilities Deliver business analysis and process improvement outputs across programmes. Support strategic workstreams including DTI, DAU, Enterprise Planning, and Smarter Regulator initiatives. Standardise and simplify tools, workflows, and documentation. Enable faster, evidence-based decision-making and better operational outcomes.
Data Administrator
Aspire Recruitment City, Liverpool
10/12/2025
Full time
Data Analyst Hours: 40 hours per week Pay Rate: £15 per hour Training: Full training provided A temporary opportunity is available for a detail-oriented Data Administrator to support a short-term project. This is an initial 3-month contract. The successful candidate will work with an Engineering database to extract, analyse, and organise information. They will be responsible for creating a searchable, macro-driven Excel database tailored to the needs of the project. Full training and guidance will be provided. Key Responsibilities Interrogate and extract data from an existing Engineering database Collate, cleanse, and validate data to ensure accuracy and consistency Structure information into a user-friendly Excel database Build and maintain Excel-based tools, including searchable features, macros, and automated functions Identify data gaps, discrepancies, and trends, and flag issues where necessary Prepare clear data summaries, lists, and supporting documentation Maintain organised records and ensure data is stored in line with internal processes Support general administrative tasks related to data management Assist in improving data workflows and suggesting enhancements where beneficial Liaise with internal team members to clarify data requirements and ensure accurate outputs Ideal Candidate Strong Excel skills, including experience with macros and data manipulation High attention to detail and data accuracy Good organisational and time-management abilities Analytical mindset with a proactive approach to problem-solving Comfortable following technical guidance and working independently If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Google Workspace, 2nd Line Support Engineer, EUC
Experis
10/12/2025
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.