2 jobs found

IT Service Delivery Manager - Mergers & Acquisitions 80,000 - 90,000 A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact. Key Responsibilities Lead a specialist M&A IT team Own end-to-end IT delivery during acquisitions: due diligence to post-integration Assess target company IT environments, risks and compatibility Create and manage IT integration/separation plans, including TSAs and roadmaps Oversee data migration, infrastructure alignment and app rationalisation Ensure uninterrupted IT services and maintain high SLA performance Manage IT incidents, requests, changes and problems (ITIL framework) Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) Coordinate with external vendors and manage service contracts Ensure regulatory, legal and cybersecurity compliance during transitions Capture lessons learned and improve playbooks for future M&A initiatives Support change management, onboarding and documentation across projects Requirements Extensive experience in IT service delivery/operations within M&A environments Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) Experience with complex IT integrations, carve-outs and cloud migrations Excellent stakeholder and vendor management skills PRINCE2 or equivalent project management expertise Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity) Ideally ITIL v4 Intermediate+ certified Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation)

Software Support and Training Specialist £25,000 - £30,000 plus benefits including; bonus, 23 days holiday (option to buy or sell 3 more), canteens and gym on-site, employee assistance program, enhanced pension, flexible working (WFH), social events, volunteering days, extensive training and lots more! Belfast, BT4 (WFH - working from home available) My client is an award-winning software organisation within the legal industry. They have an unrivalled reputation, offer a fantastic working environment, look after their staff extremely well and have a strong benefits package. They are looking for a professional candidate with strong customer facing skills and experience within accountancy, training and support to join their team on a permanent basis. Software Support and Training Specialist Role: The Software Support & Training Specialist is a pivotal role within the Professional Services department, providing training on all product ranges to new and existing clients, along with supporting them with any issues or queries they may have. The Software Support & Training Specialist will be customer facing and as such, will need to consistently demonstrate the company values and provide excellent customer service. 60% of the role involves supporting a specialist range of legal software, by providing help and assistance to customers on the telephone. 30% of the role involves providing onsite or remote training on legal software. 10% of the role involves the support with the migration process when new customers are onboarding. Software Support and Training Specialist - Requirements: Accounting / finance experience Trainer experience (this could be formal trainer experience or training/supporting new colleagues in previous roles) Experience of being stakeholder facing offering excellent service Accounting Software Knowledge Strong IT Literacy (inc. Microsoft Office) Very strong written and verbal communication skills Driving licence and own transport In addition, the following skills / experience are desirable; ILFM qualifications, SOLAS qualifications, Part AAT qualified, Finance related degree, Legal Accounts experience, Helpdesk experience, Understanding of legal practices and case management software, Knowledge of the SRA (Solicitors' Regulation Authority) Accounts Rules, Extensive accounts knowledge In return, my client offers the chance to play a key role within a company which truly values its employees! Each employee from apprentices to the CEO have their own personal development plan to help them achieve their goals; extensive training is offered within a supporting environment and excellent staff benefits including a bonus, 23 days holiday (option to buy or sell 3 more), canteens and gym on-site, employee assistance program, enhanced pension, flexible working (WFH - 2/3 days per week), social events, volunteering days, extensive training and lots more! Sound interesting and something you would love to be part of? Apply today! Integral Recruitment is acting as an employment agency in regard to this vacancy.