Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Your Future Starts Here PURPOSE OF JOB: This is an opportunity to join a hardworking dynamic team within the ever-expanding successful Bytes family. This role sits within our wider Central Operations team, who have an excellent team morale and support structure in place. The focus of this role is to effectively manage the logging/tracking of deal registrations in a timely fashion and proactively manage CRM to ensure operational efficiency by collaborating with vendors, internal specialists and sales teams. The aim is to provide a high level of operational support to internal account management teams by monitoring the lifecycle of the logged strategic vendors deal registrations, ensuring these are completed in a timely fashion and processes are followed correctly, thus delivering operational excellence and efficiency. This is a great entry into a varied role with defined career progression should you be looking to start or accelerate your IT career. KEY RESPONSIBILITIES: Ownership and tracking of deal registration for Strategic & Core vendors to ensure margins are maximised Liaise with vendor specialists and Sales Teams to effectively manage and track deal registration to ensure GP maximisation Vendor management in CRM, including the recording of accurate information and correct alignments of the deal registration owner Ensure all data is recorded accurately in CRM against each deal registration that has been logged Form strong relationships with vendors, internal specialists and account management teams through proactive collaboration Ensure robust processes are implemented and managed and that operational procedures are adhered to Analyse data related to deal registrations and CRM activities, looking for trends and potential improvements in success rates Identifying areas for process improvement within deal registration and CRM management Work proactively with vendors and internal vendor specialists to increase Deal Registrations approval rates INDIVIDUAL RESPONSIBILITIES: Manage and action any deal registrations via your dashboard as a priority Work proactively with Sales Teams to ensure opportunities are live and duplications closed down Track all open deal registrations and action next steps within the relevant timescales Collaborate with Vendor Partner Account Managers to ensure our processes are still relevant Keep all process guides up to date Ensure CRM is kept up-to-date with current information Work cohesively with the Sales teams to build strong relationships Arrange quarterly calls with the vendors to review any issues Evaluate efficiencies and put ideas for improvements forward Support & cover for members of your team as necessary Escalate issues to the Central Operations Manager swiftly Assist in training new starters to the team QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum GCSEs (A-C) English & Mathematics Good understanding of MS Office, Outlook. CORE Competencies & SKILLS Organised, methodical individual with excellent time management who can prioritise Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Tenacious and quick to learn Team player
02/12/2025
Full time
Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Your Future Starts Here PURPOSE OF JOB: This is an opportunity to join a hardworking dynamic team within the ever-expanding successful Bytes family. This role sits within our wider Central Operations team, who have an excellent team morale and support structure in place. The focus of this role is to effectively manage the logging/tracking of deal registrations in a timely fashion and proactively manage CRM to ensure operational efficiency by collaborating with vendors, internal specialists and sales teams. The aim is to provide a high level of operational support to internal account management teams by monitoring the lifecycle of the logged strategic vendors deal registrations, ensuring these are completed in a timely fashion and processes are followed correctly, thus delivering operational excellence and efficiency. This is a great entry into a varied role with defined career progression should you be looking to start or accelerate your IT career. KEY RESPONSIBILITIES: Ownership and tracking of deal registration for Strategic & Core vendors to ensure margins are maximised Liaise with vendor specialists and Sales Teams to effectively manage and track deal registration to ensure GP maximisation Vendor management in CRM, including the recording of accurate information and correct alignments of the deal registration owner Ensure all data is recorded accurately in CRM against each deal registration that has been logged Form strong relationships with vendors, internal specialists and account management teams through proactive collaboration Ensure robust processes are implemented and managed and that operational procedures are adhered to Analyse data related to deal registrations and CRM activities, looking for trends and potential improvements in success rates Identifying areas for process improvement within deal registration and CRM management Work proactively with vendors and internal vendor specialists to increase Deal Registrations approval rates INDIVIDUAL RESPONSIBILITIES: Manage and action any deal registrations via your dashboard as a priority Work proactively with Sales Teams to ensure opportunities are live and duplications closed down Track all open deal registrations and action next steps within the relevant timescales Collaborate with Vendor Partner Account Managers to ensure our processes are still relevant Keep all process guides up to date Ensure CRM is kept up-to-date with current information Work cohesively with the Sales teams to build strong relationships Arrange quarterly calls with the vendors to review any issues Evaluate efficiencies and put ideas for improvements forward Support & cover for members of your team as necessary Escalate issues to the Central Operations Manager swiftly Assist in training new starters to the team QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum GCSEs (A-C) English & Mathematics Good understanding of MS Office, Outlook. CORE Competencies & SKILLS Organised, methodical individual with excellent time management who can prioritise Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Tenacious and quick to learn Team player
Rise Executive Search And Recruitment Ltd
Gateshead, Tyne And Wear
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
01/12/2025
Full time
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Technology Solutions Architect Salary: £55,000 £65,000 per annum Hybrid Working: (3 days in office, 2 days WFH) Leading membership association seeks highly experienced Technology Solutions Architect to join their technology division. This is a crucial role to shape and guide how the association maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of their business systems. The role develops and integrates technology across the organisation. The role requires a strategic perspective, examining the bigger picture to optimise how their various systems connect, where they need to improve, and how technology can support organisational goals. This is a growth role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Key Responsibilities : Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers. Support and work with the Technology Manager to provide expert support to various departments in understanding and utilising different systems and platforms. Act as a liaison between technical and various teams to ensure clear communication and understanding of requirements. Identify opportunities for process improvements and system enhancements. Provide regular updates to stakeholders on system-related activities, improvements, and challenges. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Evaluate and implement software and technology solutions to meet user and business needs, considering cost, scalability, and compatibility. Profile Required: Knowledge of how a workplace runs that is built on a diverse range of platforms - Systems used primarily by employees include, Business Central, HiBob, Salesforce and its related applications, Asana, Concept, Exclaimer, Cisco Meraki, Adobe, Conga, Miro, Tableau experience integrating these is highly advantageous. Strong understanding of systems integration, data flows, and interoperability across business platforms Ideally educated to degree level or equivalent Understanding of the principles that maintain system security Understanding of and application of Data Protection and GDPR Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
02/10/2025
Full time
Technology Solutions Architect Salary: £55,000 £65,000 per annum Hybrid Working: (3 days in office, 2 days WFH) Leading membership association seeks highly experienced Technology Solutions Architect to join their technology division. This is a crucial role to shape and guide how the association maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of their business systems. The role develops and integrates technology across the organisation. The role requires a strategic perspective, examining the bigger picture to optimise how their various systems connect, where they need to improve, and how technology can support organisational goals. This is a growth role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Key Responsibilities : Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers. Support and work with the Technology Manager to provide expert support to various departments in understanding and utilising different systems and platforms. Act as a liaison between technical and various teams to ensure clear communication and understanding of requirements. Identify opportunities for process improvements and system enhancements. Provide regular updates to stakeholders on system-related activities, improvements, and challenges. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Evaluate and implement software and technology solutions to meet user and business needs, considering cost, scalability, and compatibility. Profile Required: Knowledge of how a workplace runs that is built on a diverse range of platforms - Systems used primarily by employees include, Business Central, HiBob, Salesforce and its related applications, Asana, Concept, Exclaimer, Cisco Meraki, Adobe, Conga, Miro, Tableau experience integrating these is highly advantageous. Strong understanding of systems integration, data flows, and interoperability across business platforms Ideally educated to degree level or equivalent Understanding of the principles that maintain system security Understanding of and application of Data Protection and GDPR Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Technology Solutions Architect Salary: £55,000-£65,000 per annum Hybrid Working: (3 days in office, 2 days WFH) Leading membership association seeks highly experienced Technology Solutions Architect to join their technology division. This is a crucial role to shape and guide how the association maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of their business systems. The role develops and integrates technology across the organisation. The role requires a strategic perspective, examining the bigger picture to optimise how their various systems connect, where they need to improve, and how technology can support organisational goals. This is a growth role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Key Responsibilities : Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers. Support and work with the Technology Manager to provide expert support to various departments in understanding and utilising different systems and platforms. Act as a liaison between technical and various teams to ensure clear communication and understanding of requirements. Identify opportunities for process improvements and system enhancements. Provide regular updates to stakeholders on system-related activities, improvements, and challenges. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Evaluate and implement software and technology solutions to meet user and business needs, considering cost, scalability, and compatibility. Profile Required: Knowledge of how a workplace runs that is built on a diverse range of platforms - Systems used primarily by employees include, Business Central, HiBob, Salesforce and its related applications, Asana, Concept, Exclaimer, Cisco Meraki, Adobe, Conga, Miro, Tableau - experience integrating these is highly advantageous. Strong understanding of systems integration, data flows, and interoperability across business platforms Ideally educated to degree level or equivalent Understanding of the principles that maintain system security Understanding of and application of Data Protection and GDPR Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
02/10/2025
Full time
Technology Solutions Architect Salary: £55,000-£65,000 per annum Hybrid Working: (3 days in office, 2 days WFH) Leading membership association seeks highly experienced Technology Solutions Architect to join their technology division. This is a crucial role to shape and guide how the association maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of their business systems. The role develops and integrates technology across the organisation. The role requires a strategic perspective, examining the bigger picture to optimise how their various systems connect, where they need to improve, and how technology can support organisational goals. This is a growth role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Key Responsibilities : Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers. Support and work with the Technology Manager to provide expert support to various departments in understanding and utilising different systems and platforms. Act as a liaison between technical and various teams to ensure clear communication and understanding of requirements. Identify opportunities for process improvements and system enhancements. Provide regular updates to stakeholders on system-related activities, improvements, and challenges. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Evaluate and implement software and technology solutions to meet user and business needs, considering cost, scalability, and compatibility. Profile Required: Knowledge of how a workplace runs that is built on a diverse range of platforms - Systems used primarily by employees include, Business Central, HiBob, Salesforce and its related applications, Asana, Concept, Exclaimer, Cisco Meraki, Adobe, Conga, Miro, Tableau - experience integrating these is highly advantageous. Strong understanding of systems integration, data flows, and interoperability across business platforms Ideally educated to degree level or equivalent Understanding of the principles that maintain system security Understanding of and application of Data Protection and GDPR Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Senior Salesforce Administrator Salary: £60,000-£65,000 per annum Contract Type: Permanent Hybrid Working: (3 days in office, 2 days WFH) Expert Salesforce Administrator required - exciting opportunity to own and develop the long-term strategy for our client's use of Salesforce enabling optimisation and ensuring seamless integration with other platforms. Our client, a highly respected, membership association is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system. You will play a key strategic role in building the long-term roadmap for Salesforce development, proactively identifying opportunities for system enhancements, and leading the implementation of strategic developments. Key Responsibilities Manage the smooth and effective running of the Salesforce system offering advice and hands-on support to end users and helping them to get the most from the system. Manage and own the support case queue, resolving cases where possible, escalating the most complex cases to external support. Gain a deep understanding of their complex custom setup, objects, and integrations (e.g., Eventbrite, Asperato, SurveyMonkey, PowerBi) and collaborate with users and external support to optimise, resolve bugs, and deliver new integrations. Deliver process and workflow changes as needed for business requirements and facilitate the smooth implementation of new Salesforce features from product changes. Take responsibility for system security, user access policies, and audit trails in partnership with third-party vendor. Lead on evaluation of new Salesforce products, features, or AppExchange solutions, preparing cost-benefit analyses and business cases. Establish and enforce best practices in data architecture, naming conventions, and documentation. Profile Required: Certified Salesforce Administrator with extensive hands-on experience Ideally educated to degree level or equivalent Extensive knowledge of Salesforce. Understanding of process automation tools, such as Process Builder and Flows. Good knowledge of Salesforce reporting. Knowledge of GDPR/Data Protection Act 2018. Experience of writing or maintaining user documentation. Demonstrable experience in driving system improvements and strategic developments. Experience of working with senior stakeholders to align Salesforce functionality with organisational strategy. Experience in managing external vendor / suppliers or consultants, including performance management. Additional Info: Fantastic opportunity to lead Salesforce strategy and development for a leading membership association. High-impact role where your expertise will directly influence business performance and support the organisation's mission Leadership role as the sole expert in Salesforce within the organisation Fantastic benefits L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
01/10/2025
Full time
Senior Salesforce Administrator Salary: £60,000-£65,000 per annum Contract Type: Permanent Hybrid Working: (3 days in office, 2 days WFH) Expert Salesforce Administrator required - exciting opportunity to own and develop the long-term strategy for our client's use of Salesforce enabling optimisation and ensuring seamless integration with other platforms. Our client, a highly respected, membership association is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system. You will play a key strategic role in building the long-term roadmap for Salesforce development, proactively identifying opportunities for system enhancements, and leading the implementation of strategic developments. Key Responsibilities Manage the smooth and effective running of the Salesforce system offering advice and hands-on support to end users and helping them to get the most from the system. Manage and own the support case queue, resolving cases where possible, escalating the most complex cases to external support. Gain a deep understanding of their complex custom setup, objects, and integrations (e.g., Eventbrite, Asperato, SurveyMonkey, PowerBi) and collaborate with users and external support to optimise, resolve bugs, and deliver new integrations. Deliver process and workflow changes as needed for business requirements and facilitate the smooth implementation of new Salesforce features from product changes. Take responsibility for system security, user access policies, and audit trails in partnership with third-party vendor. Lead on evaluation of new Salesforce products, features, or AppExchange solutions, preparing cost-benefit analyses and business cases. Establish and enforce best practices in data architecture, naming conventions, and documentation. Profile Required: Certified Salesforce Administrator with extensive hands-on experience Ideally educated to degree level or equivalent Extensive knowledge of Salesforce. Understanding of process automation tools, such as Process Builder and Flows. Good knowledge of Salesforce reporting. Knowledge of GDPR/Data Protection Act 2018. Experience of writing or maintaining user documentation. Demonstrable experience in driving system improvements and strategic developments. Experience of working with senior stakeholders to align Salesforce functionality with organisational strategy. Experience in managing external vendor / suppliers or consultants, including performance management. Additional Info: Fantastic opportunity to lead Salesforce strategy and development for a leading membership association. High-impact role where your expertise will directly influence business performance and support the organisation's mission Leadership role as the sole expert in Salesforce within the organisation Fantastic benefits L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Product Specialist - Graduate Level
A brilliant opportunity for a talented Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform.
Location: Central London– 3 days in office / 2 days remote
Salary: £30,000 - £32,000 + healthcare, pension etc.
Requirements for Graduate Product Specialist
* A minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law related discipline
* At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV).
* Basic scripting knowledge in Python or Bash
* Excellent customer-facing skills
* A motivated self-starter with a problem-solving attitude
* Strong aptitude for picking up technologies
* Ability to work with autonomy and as part of a team
* Great communication skills with fluent spoken and written English
Responsibilities for Graduate Product Specialist
* You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team)
* Manage live customer projects from planning to final review
* Provide customer training to new and existing customers
* Deliver workflow advice to customers using the product
* Identify significant new projects
* Basic troubleshooting, and escalation of issues to the tech team
* Gain an in-depth understanding of the company’s technology so you can advise customers how to import/export data
* Provide updates to the management team on accounts
What this offers
* Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates
* An exciting opportunity supporting projects on a machine learning platform
* A good remuneration and benefits package
Applications
If you have top academics and would like to apply, we would love to hear from you. Please ensure when applying you include your degree classification/GPA and your A Level grades (or UCAS equivalent) on your CV. Please send an up-to-date CV via the relevant link.
We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website).
Keywords: Entry-Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engagement Specialist / Solution Architect / Software Engineer / Product Consultant / Customer Experience Manager / Technology Specialist / Product Liaison Officer / Sales Support Specialist / Implementation Consultant / Customer Technology Advisor / Python / Bash
********************************************************************************
RedTech Recruitment Ltd focus on finding roles for people leaving academia entering industry. Even if the above role isn’t of interest, please visit our website to see our other opportunities.
We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
01/06/2025
Product Specialist - Graduate Level
A brilliant opportunity for a talented Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform.
Location: Central London– 3 days in office / 2 days remote
Salary: £30,000 - £32,000 + healthcare, pension etc.
Requirements for Graduate Product Specialist
* A minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law related discipline
* At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV).
* Basic scripting knowledge in Python or Bash
* Excellent customer-facing skills
* A motivated self-starter with a problem-solving attitude
* Strong aptitude for picking up technologies
* Ability to work with autonomy and as part of a team
* Great communication skills with fluent spoken and written English
Responsibilities for Graduate Product Specialist
* You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team)
* Manage live customer projects from planning to final review
* Provide customer training to new and existing customers
* Deliver workflow advice to customers using the product
* Identify significant new projects
* Basic troubleshooting, and escalation of issues to the tech team
* Gain an in-depth understanding of the company’s technology so you can advise customers how to import/export data
* Provide updates to the management team on accounts
What this offers
* Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates
* An exciting opportunity supporting projects on a machine learning platform
* A good remuneration and benefits package
Applications
If you have top academics and would like to apply, we would love to hear from you. Please ensure when applying you include your degree classification/GPA and your A Level grades (or UCAS equivalent) on your CV. Please send an up-to-date CV via the relevant link.
We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website).
Keywords: Entry-Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engagement Specialist / Solution Architect / Software Engineer / Product Consultant / Customer Experience Manager / Technology Specialist / Product Liaison Officer / Sales Support Specialist / Implementation Consultant / Customer Technology Advisor / Python / Bash
********************************************************************************
RedTech Recruitment Ltd focus on finding roles for people leaving academia entering industry. Even if the above role isn’t of interest, please visit our website to see our other opportunities.
We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Job Title: Sales Support Specialist / Pre Sales Support Specialist
Location: Warrington / Runcorn
Work Arrangement: Site Based
Salary: £35,000 - £38,000
Benefits: Pension Scheme / Eye Care Scheme / Commission Plan / Funded Training
About Us
We deliver comprehensive networking and IT infrastructure solutions to a diverse range of sectors including hospitality, manufacturing, transport, retail, chemical, and the public sector. Our expertise includes enterprise networking, intent-based networking, wireless solutions, LAN/WAN, Passive Optical LAN, security, structured cabling, and modern workplace solutions.
As a Cisco partner, we focus on creating secure, agile, and high-performance networks. Our mission is to optimise IT resources, reduce costs, and enhance operational efficiency for our clients. We are proud of our heritage, continued growth, and our prestigious end customers, ranging from SMEs to global brands.
The Role of the Sales Support Specialist
The Sales Support Specialist provides crucial, proactive administrative and organisational support to the sales team, ensuring smooth sales operations and client satisfaction. This role involves managing & coordinating pre-sales & sales activity, processing orders, handling enquiries and providing data and reports to support the sales team's efforts.
Responsibilities of the Sales Support Specialist
Administrative Support
* Order Processing: Entering new orders, updating existing orders, and ensuring accurate order fulfilment.
* Data Management: Maintaining and updating customer records in the CRM system and other systems, tracking sales activities, and generating reports.
* Administrative Tasks: Handling administrative tasks such as filing reports, preparing documents, and managing correspondence.
Customer Support:
* Inquiry Handling: Answering customer inquiries via phone, email, or other channels.
* Problem Resolution: Working with the sales team to assist customers with problems and resolving issues related to quotations, orders or products.
* Follow-up: Following up with customers to ensure satisfaction and provide updates on their orders.
Sales Support:
* Lead Management: Working with the BDM to manage sales leads, qualifying leads, and routing them to the appropriate sales representatives.
* Reporting: Providing data and reports to the sales team to track progress, identify trends, and improve sales strategies.
* Sales Process Support: Assisting with sales presentations, preparing quotes, and coordinating with sales teams.
Required Skills:
* Communication Skills: Excellent verbal and written communication skills for interacting with customers and sales teams.
* Problem-Solving Skills: Ability to identify and resolve customer issues effectively.
* Organizational Skills: Strong organisational skills for managing multiple tasks and maintaining accurate records.
* Technical Skills: Proficiency in CRM systems, spreadsheets, and other relevant software.
* Interpersonal Skills: Ability to build relationships with customers and sales team members.
* Time Management Skills: Ability to prioritise tasks and meet deadlines.
* Attention to Detail: Accuracy in data entry and reporting.
Why Join Us?
* Opportunity to Support our existing client portfolio of established global brands
* Commission Scheme: Quarterly bonuses.
* Career Progression: Clear career progression framework.
* Inclusive Environment: We value diversity and inclusivity.
Ready to Apply?
If you are a motivated and technically skilled sales professional with a passion for enterprise network solutions, we would love to hear from you. Apply today to join our team and help us deliver exceptional service and innovative solutions to our clients
01/06/2025
Job Title: Sales Support Specialist / Pre Sales Support Specialist
Location: Warrington / Runcorn
Work Arrangement: Site Based
Salary: £35,000 - £38,000
Benefits: Pension Scheme / Eye Care Scheme / Commission Plan / Funded Training
About Us
We deliver comprehensive networking and IT infrastructure solutions to a diverse range of sectors including hospitality, manufacturing, transport, retail, chemical, and the public sector. Our expertise includes enterprise networking, intent-based networking, wireless solutions, LAN/WAN, Passive Optical LAN, security, structured cabling, and modern workplace solutions.
As a Cisco partner, we focus on creating secure, agile, and high-performance networks. Our mission is to optimise IT resources, reduce costs, and enhance operational efficiency for our clients. We are proud of our heritage, continued growth, and our prestigious end customers, ranging from SMEs to global brands.
The Role of the Sales Support Specialist
The Sales Support Specialist provides crucial, proactive administrative and organisational support to the sales team, ensuring smooth sales operations and client satisfaction. This role involves managing & coordinating pre-sales & sales activity, processing orders, handling enquiries and providing data and reports to support the sales team's efforts.
Responsibilities of the Sales Support Specialist
Administrative Support
* Order Processing: Entering new orders, updating existing orders, and ensuring accurate order fulfilment.
* Data Management: Maintaining and updating customer records in the CRM system and other systems, tracking sales activities, and generating reports.
* Administrative Tasks: Handling administrative tasks such as filing reports, preparing documents, and managing correspondence.
Customer Support:
* Inquiry Handling: Answering customer inquiries via phone, email, or other channels.
* Problem Resolution: Working with the sales team to assist customers with problems and resolving issues related to quotations, orders or products.
* Follow-up: Following up with customers to ensure satisfaction and provide updates on their orders.
Sales Support:
* Lead Management: Working with the BDM to manage sales leads, qualifying leads, and routing them to the appropriate sales representatives.
* Reporting: Providing data and reports to the sales team to track progress, identify trends, and improve sales strategies.
* Sales Process Support: Assisting with sales presentations, preparing quotes, and coordinating with sales teams.
Required Skills:
* Communication Skills: Excellent verbal and written communication skills for interacting with customers and sales teams.
* Problem-Solving Skills: Ability to identify and resolve customer issues effectively.
* Organizational Skills: Strong organisational skills for managing multiple tasks and maintaining accurate records.
* Technical Skills: Proficiency in CRM systems, spreadsheets, and other relevant software.
* Interpersonal Skills: Ability to build relationships with customers and sales team members.
* Time Management Skills: Ability to prioritise tasks and meet deadlines.
* Attention to Detail: Accuracy in data entry and reporting.
Why Join Us?
* Opportunity to Support our existing client portfolio of established global brands
* Commission Scheme: Quarterly bonuses.
* Career Progression: Clear career progression framework.
* Inclusive Environment: We value diversity and inclusivity.
Ready to Apply?
If you are a motivated and technically skilled sales professional with a passion for enterprise network solutions, we would love to hear from you. Apply today to join our team and help us deliver exceptional service and innovative solutions to our clients
Job Title: Sales Support Specialist / Pre Sales Support Specialist
Location: Warrington / Runcorn
Work Arrangement: Site Based
Salary: £35,000 - £38,000
Benefits: Pension Scheme / Eye Care Scheme / Commission Plan / Funded Training
About Us
We deliver comprehensive networking and IT infrastructure solutions to a diverse range of sectors including hospitality, manufacturing, transport, retail, chemical, and the public sector. Our expertise includes enterprise networking, intent-based networking, wireless solutions, LAN/WAN, Passive Optical LAN, security, structured cabling, and modern workplace solutions.
As a Cisco partner, we focus on creating secure, agile, and high-performance networks. Our mission is to optimise IT resources, reduce costs, and enhance operational efficiency for our clients. We are proud of our heritage, continued growth, and our prestigious end customers, ranging from SMEs to global brands.
The Role of the Sales Support Specialist
The Sales Support Specialist provides crucial, proactive administrative and organisational support to the sales team, ensuring smooth sales operations and client satisfaction. This role involves managing & coordinating pre-sales & sales activity, processing orders, handling enquiries and providing data and reports to support the sales team's efforts.
Responsibilities of the Sales Support Specialist
Administrative Support
* Order Processing: Entering new orders, updating existing orders, and ensuring accurate order fulfilment.
* Data Management: Maintaining and updating customer records in the CRM system and other systems, tracking sales activities, and generating reports.
* Administrative Tasks: Handling administrative tasks such as filing reports, preparing documents, and managing correspondence.
Customer Support:
* Inquiry Handling: Answering customer inquiries via phone, email, or other channels.
* Problem Resolution: Working with the sales team to assist customers with problems and resolving issues related to quotations, orders or products.
* Follow-up: Following up with customers to ensure satisfaction and provide updates on their orders.
Sales Support:
* Lead Management: Working with the BDM to manage sales leads, qualifying leads, and routing them to the appropriate sales representatives.
* Reporting: Providing data and reports to the sales team to track progress, identify trends, and improve sales strategies.
* Sales Process Support: Assisting with sales presentations, preparing quotes, and coordinating with sales teams.
Required Skills:
* Communication Skills: Excellent verbal and written communication skills for interacting with customers and sales teams.
* Problem-Solving Skills: Ability to identify and resolve customer issues effectively.
* Organizational Skills: Strong organisational skills for managing multiple tasks and maintaining accurate records.
* Technical Skills: Proficiency in CRM systems, spreadsheets, and other relevant software.
* Interpersonal Skills: Ability to build relationships with customers and sales team members.
* Time Management Skills: Ability to prioritise tasks and meet deadlines.
* Attention to Detail: Accuracy in data entry and reporting.
Why Join Us?
* Opportunity to Support our existing client portfolio of established global brands
* Commission Scheme: Quarterly bonuses.
* Career Progression: Clear career progression framework.
* Inclusive Environment: We value diversity and inclusivity.
Ready to Apply?
If you are a motivated and technically skilled sales professional with a passion for enterprise network solutions, we would love to hear from you. Apply today to join our team and help us deliver exceptional service and innovative solutions to our clients
01/06/2025
Job Title: Sales Support Specialist / Pre Sales Support Specialist
Location: Warrington / Runcorn
Work Arrangement: Site Based
Salary: £35,000 - £38,000
Benefits: Pension Scheme / Eye Care Scheme / Commission Plan / Funded Training
About Us
We deliver comprehensive networking and IT infrastructure solutions to a diverse range of sectors including hospitality, manufacturing, transport, retail, chemical, and the public sector. Our expertise includes enterprise networking, intent-based networking, wireless solutions, LAN/WAN, Passive Optical LAN, security, structured cabling, and modern workplace solutions.
As a Cisco partner, we focus on creating secure, agile, and high-performance networks. Our mission is to optimise IT resources, reduce costs, and enhance operational efficiency for our clients. We are proud of our heritage, continued growth, and our prestigious end customers, ranging from SMEs to global brands.
The Role of the Sales Support Specialist
The Sales Support Specialist provides crucial, proactive administrative and organisational support to the sales team, ensuring smooth sales operations and client satisfaction. This role involves managing & coordinating pre-sales & sales activity, processing orders, handling enquiries and providing data and reports to support the sales team's efforts.
Responsibilities of the Sales Support Specialist
Administrative Support
* Order Processing: Entering new orders, updating existing orders, and ensuring accurate order fulfilment.
* Data Management: Maintaining and updating customer records in the CRM system and other systems, tracking sales activities, and generating reports.
* Administrative Tasks: Handling administrative tasks such as filing reports, preparing documents, and managing correspondence.
Customer Support:
* Inquiry Handling: Answering customer inquiries via phone, email, or other channels.
* Problem Resolution: Working with the sales team to assist customers with problems and resolving issues related to quotations, orders or products.
* Follow-up: Following up with customers to ensure satisfaction and provide updates on their orders.
Sales Support:
* Lead Management: Working with the BDM to manage sales leads, qualifying leads, and routing them to the appropriate sales representatives.
* Reporting: Providing data and reports to the sales team to track progress, identify trends, and improve sales strategies.
* Sales Process Support: Assisting with sales presentations, preparing quotes, and coordinating with sales teams.
Required Skills:
* Communication Skills: Excellent verbal and written communication skills for interacting with customers and sales teams.
* Problem-Solving Skills: Ability to identify and resolve customer issues effectively.
* Organizational Skills: Strong organisational skills for managing multiple tasks and maintaining accurate records.
* Technical Skills: Proficiency in CRM systems, spreadsheets, and other relevant software.
* Interpersonal Skills: Ability to build relationships with customers and sales team members.
* Time Management Skills: Ability to prioritise tasks and meet deadlines.
* Attention to Detail: Accuracy in data entry and reporting.
Why Join Us?
* Opportunity to Support our existing client portfolio of established global brands
* Commission Scheme: Quarterly bonuses.
* Career Progression: Clear career progression framework.
* Inclusive Environment: We value diversity and inclusivity.
Ready to Apply?
If you are a motivated and technically skilled sales professional with a passion for enterprise network solutions, we would love to hear from you. Apply today to join our team and help us deliver exceptional service and innovative solutions to our clients