About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Solution Architect to join our growing team. Day to Day You'll Be: Design scalable solutions, identifying gaps between current and desired end-states, to enable achievement of the desired business outcomes in alignment with the journey roadmap and organization goals, knowing how to work in and around the limits of the platform. Act as a solution guide, being able to speak conceptually, document the proposed solution and be comfortable doing hands on configuration and/or coding. May build proof-of-concept (POCs) that can be carried forward by the team. Stay up to date with the latest Salesforce releases, features, and functionalities, and provide guidance on leveraging new capabilities and any actions required for each release to maintain platform integrity and working systems. Work closely with stakeholders, journey and process owners to understand how TransUnion operates and the business needs/requirements to recommend solutions that align with the organization's goals. Create and maintain solution design documents that are understandable by technical and business team members. Partner with business analysts to provide input into user story creation considering solution design challenges and complexities. Provide expertise to assist with troubleshooting and resolution of system and/or user issues. Educate the team on Salesforce and code best practices, policies and procedures. Lead and maintain a high-performing team, utilizing effective resource management to execute against priorities. Establish and communicate goals, provide performance feedback, coaching and upskill opportunities Essential Skills & Experience: Track record years of experience in: Salesforce Service and Experience clouds Salesforce Development including Custom Objects, Apex, Triggers, Web Services, Visualforce, REST APIs, SOAP Web Services and Migration Tools Building UI solutions using Salesforce Lightning, LWC, web technologies (HTML, XML, JavaScript) 2+ years people management experience including, but not limited to, hiring, goal setting, performance management. Aptitude to rapidly learn and take advantage of new concepts, tools, managed packages and/or related technologies required to meet the needs of the business and/or organization. Strong knowledge of CRM application development, processes, and best practices. Experience leading discovery sessions, defining business requirements, writing user stories and creating detailed design documentation. Demonstrated ability to optimally present a point of view and clearly articulate the rationale highlighting deviations from standard and potential risks where the information may not be readily accepted A team player with a high level of accountability, a proactive approach and ease with change and ambiguity. Process optimization mindset with proven time and/or quality improvement outcomes. Experience with Agile methodologies such as Kanban and Scrum. Salesforce Platform Developer certification required Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Solution Architecture
14/12/2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Solution Architect to join our growing team. Day to Day You'll Be: Design scalable solutions, identifying gaps between current and desired end-states, to enable achievement of the desired business outcomes in alignment with the journey roadmap and organization goals, knowing how to work in and around the limits of the platform. Act as a solution guide, being able to speak conceptually, document the proposed solution and be comfortable doing hands on configuration and/or coding. May build proof-of-concept (POCs) that can be carried forward by the team. Stay up to date with the latest Salesforce releases, features, and functionalities, and provide guidance on leveraging new capabilities and any actions required for each release to maintain platform integrity and working systems. Work closely with stakeholders, journey and process owners to understand how TransUnion operates and the business needs/requirements to recommend solutions that align with the organization's goals. Create and maintain solution design documents that are understandable by technical and business team members. Partner with business analysts to provide input into user story creation considering solution design challenges and complexities. Provide expertise to assist with troubleshooting and resolution of system and/or user issues. Educate the team on Salesforce and code best practices, policies and procedures. Lead and maintain a high-performing team, utilizing effective resource management to execute against priorities. Establish and communicate goals, provide performance feedback, coaching and upskill opportunities Essential Skills & Experience: Track record years of experience in: Salesforce Service and Experience clouds Salesforce Development including Custom Objects, Apex, Triggers, Web Services, Visualforce, REST APIs, SOAP Web Services and Migration Tools Building UI solutions using Salesforce Lightning, LWC, web technologies (HTML, XML, JavaScript) 2+ years people management experience including, but not limited to, hiring, goal setting, performance management. Aptitude to rapidly learn and take advantage of new concepts, tools, managed packages and/or related technologies required to meet the needs of the business and/or organization. Strong knowledge of CRM application development, processes, and best practices. Experience leading discovery sessions, defining business requirements, writing user stories and creating detailed design documentation. Demonstrated ability to optimally present a point of view and clearly articulate the rationale highlighting deviations from standard and potential risks where the information may not be readily accepted A team player with a high level of accountability, a proactive approach and ease with change and ambiguity. Process optimization mindset with proven time and/or quality improvement outcomes. Experience with Agile methodologies such as Kanban and Scrum. Salesforce Platform Developer certification required Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Solution Architecture
Senior Business Development Manager Reading, Berkshire (Hybrid working) About Us Driven by our mission to use innovation to prosper the community, we are passionate about challenging traditional methods and delivering unrivalled service. With consistent growth of over 20% year-on-year for nearly two decades, we have become the leading Balcony Specialist in the UK market and are on a growth journey to become the balcony of choice globally beginning with our expansion into Canada. We are passionate about supporting our people to thrive and grow in their roles. You could be joining a business that uses success to give back, supporting charitable initiatives and donations all year long. If youre simply looking for another job, this isnt the role for you. But if youre seeking the best opportunity for your future career, apply now. Our values: Deliver We do what we say well do. Initiative We encourage everyone to use their initiative. Appreciation We value performance and commitment. Learn We take time to learn lessons and have the courage to change. Support We support others to avoid blame. We are now looking for a Senior Business Development Manager to join our team on a full-time, permanent basis, working Monday Friday, 7.30 am 4.30 pm. This is a hybrid role with at least three days per week in our Reading office. The Benefits - Competitive salary - Discretionary bonus scheme - Company car (salary sacrifice) - Hybrid working with three days in the office - 24 days holiday plus bank holidays - Buy-holiday scheme - Pension - Private healthcare (after probation) - Free onsite parking This is a fantastic opportunity for a commercially astute sales professional with B2B expertise to join our expanding organisation. Youll be joining us at a pivotal moment, as we expand both our UK presence and our international reach, giving you the chance to shape new markets, influence strategic direction, and elevate your career alongside a business thats continually raising the bar. And, with a generous bonus scheme that recognises the impact you make, youll see real rewards for the contribution you bring to a team that values initiative, expertise, and meaningful results. So, if youre ready to play a defining role in a forward-thinking organisation and take your career to the next level, wed love to hear from you. The Role As our Senior Business Development Manager, you will secure high-value opportunities within the construction sector to drive revenue growth and strengthen our market position. Overseeing the full business development lifecycle, you will work closely with developers, contractors, and architects, providing early technical and commercial guidance and ensuring projects start strong and move smoothly through the pipeline. Specifically, you will guide clients through their early project discussions, shaping solutions that meet their needs and preparing well-considered proposals before ensuring a seamless handover to other teams. With future opportunities in mind, you will keep the pipeline accurate and up to date, provide reliable forecasts that support strategic decision-making, and ensure reporting and CRM activity enable sustained business growth. Additionally, you will: - Keep all assigned calls up to date with no overdue actions - Build strong product knowledge and confidently answer technical questions - Lead external design meetings and respond to client queries - Report on activity and the effectiveness of the Gold Customer programme - Work collaboratively with the team to support shared goals and improvements About You To be considered as our Senior Business Development Manager, you will need: - Proven success in B2B business development or sales - Experience managing a pipeline with a track record of revenue achievement - A data-driven, digitally fluent approach with experience using CRM systems - Strong commercial awareness and strategic negotiation ability - Demonstrable relationship-building skills - Confident communication skills with strong presentation and storytelling ability - Excellent organisational and time-management skills - Proficiency in MS Office Suite - A full, valid driving licence (clean preferred) Please note, construction industry experience is desirable. Other organisations may call this role Senior B2B Sales Executive, BDM, Account Director, Construction Business Development Manager, Construction Sales Executive, or Strategic Account Manager. Webrecruit and Sapphire Balconies are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to advance your career as a Senior Business Development Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ
14/12/2025
Full time
Senior Business Development Manager Reading, Berkshire (Hybrid working) About Us Driven by our mission to use innovation to prosper the community, we are passionate about challenging traditional methods and delivering unrivalled service. With consistent growth of over 20% year-on-year for nearly two decades, we have become the leading Balcony Specialist in the UK market and are on a growth journey to become the balcony of choice globally beginning with our expansion into Canada. We are passionate about supporting our people to thrive and grow in their roles. You could be joining a business that uses success to give back, supporting charitable initiatives and donations all year long. If youre simply looking for another job, this isnt the role for you. But if youre seeking the best opportunity for your future career, apply now. Our values: Deliver We do what we say well do. Initiative We encourage everyone to use their initiative. Appreciation We value performance and commitment. Learn We take time to learn lessons and have the courage to change. Support We support others to avoid blame. We are now looking for a Senior Business Development Manager to join our team on a full-time, permanent basis, working Monday Friday, 7.30 am 4.30 pm. This is a hybrid role with at least three days per week in our Reading office. The Benefits - Competitive salary - Discretionary bonus scheme - Company car (salary sacrifice) - Hybrid working with three days in the office - 24 days holiday plus bank holidays - Buy-holiday scheme - Pension - Private healthcare (after probation) - Free onsite parking This is a fantastic opportunity for a commercially astute sales professional with B2B expertise to join our expanding organisation. Youll be joining us at a pivotal moment, as we expand both our UK presence and our international reach, giving you the chance to shape new markets, influence strategic direction, and elevate your career alongside a business thats continually raising the bar. And, with a generous bonus scheme that recognises the impact you make, youll see real rewards for the contribution you bring to a team that values initiative, expertise, and meaningful results. So, if youre ready to play a defining role in a forward-thinking organisation and take your career to the next level, wed love to hear from you. The Role As our Senior Business Development Manager, you will secure high-value opportunities within the construction sector to drive revenue growth and strengthen our market position. Overseeing the full business development lifecycle, you will work closely with developers, contractors, and architects, providing early technical and commercial guidance and ensuring projects start strong and move smoothly through the pipeline. Specifically, you will guide clients through their early project discussions, shaping solutions that meet their needs and preparing well-considered proposals before ensuring a seamless handover to other teams. With future opportunities in mind, you will keep the pipeline accurate and up to date, provide reliable forecasts that support strategic decision-making, and ensure reporting and CRM activity enable sustained business growth. Additionally, you will: - Keep all assigned calls up to date with no overdue actions - Build strong product knowledge and confidently answer technical questions - Lead external design meetings and respond to client queries - Report on activity and the effectiveness of the Gold Customer programme - Work collaboratively with the team to support shared goals and improvements About You To be considered as our Senior Business Development Manager, you will need: - Proven success in B2B business development or sales - Experience managing a pipeline with a track record of revenue achievement - A data-driven, digitally fluent approach with experience using CRM systems - Strong commercial awareness and strategic negotiation ability - Demonstrable relationship-building skills - Confident communication skills with strong presentation and storytelling ability - Excellent organisational and time-management skills - Proficiency in MS Office Suite - A full, valid driving licence (clean preferred) Please note, construction industry experience is desirable. Other organisations may call this role Senior B2B Sales Executive, BDM, Account Director, Construction Business Development Manager, Construction Sales Executive, or Strategic Account Manager. Webrecruit and Sapphire Balconies are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to advance your career as a Senior Business Development Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ
Head of Digital Development & Innovation 37 hours per week, 52 weeks per year £44,130.70 (BRK41) DEADLINE FOR APPLICATIONS IS 12TH JANUARY 2026 Brooklands Technical College is a further education college supporting young people and adults to take the next steps on their career path. We are an inclusive centre for lifelong learning, equipping our learners with the professional behaviours, skills and values that they will need for their careers. If you're passionate about education and want to make a difference, we'd love to hear from you. The Head of Digital Development and Innovation will provide operational leadership for the integration of digital technologies to enhance teaching, learning, assessment, and administrative efficiency across the college. This new role is crucial in driving the College's digital transformation agenda, ensuring staff and students are digitally literate and that the Colleges digital ecosystem supports exceptional educational outcomes. The postholder will have the opportunity to shape the development of this key area. About the role: As the Head of Digital Development and Innovation you will have the enthusiasm and drive to deliver the colleges digital transformation agenda. Your role will include: Work collaboratively with the IT services and MIS departments to embed digital capabilities across college, ensuring a consistent and high-quality digital experience for all staff and students. To develop the college AI capability in a safe and sustainable way to aid teaching, learning and management processes To integrate learning technologies for online courses and distance learning. Collaborate with curriculum managers and teaching staff to identify and develop digital solutions for teaching and learning such as online learning platforms, virtual reality packages, digital portfolios. Manage the systems development digital support team To fulfil the role you will have: Extensive knowledge and experience of Digital. IT and MIS processes within the FE sector. Knowledge of the use and integration of Power BI Knowledge of emerging technologies like Generative AI and their application in TLA. Expert knowledge of educational technology, VLEs (Google classroom Canvas, Blackboard), and digital content creation tools. Proven experience in developing and implementing digital strategies within an education setting (FE/HE). What we offer: Generous holiday entitlement Financial benefits and discounts Pension (TPS or LGPS) Free on-site parking Staff wellbeing and fitness resources Employee recognition schemes Opportunities for professional development A supportive and collaborative working environment The chance to make a positive impact on the lives of our students Brooklands Technical College is proud to be an equal opportunities employee and is committed to diversity and inclusion within the workplace and are proud to be an Equal Opportunities Employer. We do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, gender identity, age, military or veteran status, citizenship, or other protected characteristics. Brooklands Technical College is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. Shortlisted candidates maybe subject to online searches as part of due diligence checks. Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK. Pre-employment checks will be carried out, in line with KCSIE, for all those who are shortlisted and the successful candidate will be subject to an enhanced DBS check and 2 satisfactory references. Recruitment agencies who submit unsolicited CVs to any partner or employee at Brooklands Technical College, have no authority to enter an arrangement. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that previous applicants need not apply. Recruitment agencies engaging with Brooklands Technical College will be on our PSL. REF- JBRP1_UKTJ
14/12/2025
Full time
Head of Digital Development & Innovation 37 hours per week, 52 weeks per year £44,130.70 (BRK41) DEADLINE FOR APPLICATIONS IS 12TH JANUARY 2026 Brooklands Technical College is a further education college supporting young people and adults to take the next steps on their career path. We are an inclusive centre for lifelong learning, equipping our learners with the professional behaviours, skills and values that they will need for their careers. If you're passionate about education and want to make a difference, we'd love to hear from you. The Head of Digital Development and Innovation will provide operational leadership for the integration of digital technologies to enhance teaching, learning, assessment, and administrative efficiency across the college. This new role is crucial in driving the College's digital transformation agenda, ensuring staff and students are digitally literate and that the Colleges digital ecosystem supports exceptional educational outcomes. The postholder will have the opportunity to shape the development of this key area. About the role: As the Head of Digital Development and Innovation you will have the enthusiasm and drive to deliver the colleges digital transformation agenda. Your role will include: Work collaboratively with the IT services and MIS departments to embed digital capabilities across college, ensuring a consistent and high-quality digital experience for all staff and students. To develop the college AI capability in a safe and sustainable way to aid teaching, learning and management processes To integrate learning technologies for online courses and distance learning. Collaborate with curriculum managers and teaching staff to identify and develop digital solutions for teaching and learning such as online learning platforms, virtual reality packages, digital portfolios. Manage the systems development digital support team To fulfil the role you will have: Extensive knowledge and experience of Digital. IT and MIS processes within the FE sector. Knowledge of the use and integration of Power BI Knowledge of emerging technologies like Generative AI and their application in TLA. Expert knowledge of educational technology, VLEs (Google classroom Canvas, Blackboard), and digital content creation tools. Proven experience in developing and implementing digital strategies within an education setting (FE/HE). What we offer: Generous holiday entitlement Financial benefits and discounts Pension (TPS or LGPS) Free on-site parking Staff wellbeing and fitness resources Employee recognition schemes Opportunities for professional development A supportive and collaborative working environment The chance to make a positive impact on the lives of our students Brooklands Technical College is proud to be an equal opportunities employee and is committed to diversity and inclusion within the workplace and are proud to be an Equal Opportunities Employer. We do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, gender identity, age, military or veteran status, citizenship, or other protected characteristics. Brooklands Technical College is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. Shortlisted candidates maybe subject to online searches as part of due diligence checks. Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK. Pre-employment checks will be carried out, in line with KCSIE, for all those who are shortlisted and the successful candidate will be subject to an enhanced DBS check and 2 satisfactory references. Recruitment agencies who submit unsolicited CVs to any partner or employee at Brooklands Technical College, have no authority to enter an arrangement. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that previous applicants need not apply. Recruitment agencies engaging with Brooklands Technical College will be on our PSL. REF- JBRP1_UKTJ
Internal Support Systems Specialist Location: Hybrid, Witney & Princes Risborough Salary: £28,000 £31,000 Transforming Learning is a visionary education group dedicated to helping schools use technology and data more effectively to improve outcomes for all learners. We work with over 5,000 schools and are home to Turn IT On, School ICT, SalamanderSoft, Vital York, Locker, SBM Services and GDPR Sentry. Were now looking for an Internal Systems Support Specialist to join our team. This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to make a real difference. What youll be doing Youll provide IT support services across our internal systems, ensuring everything runs smoothly and our colleagues receive prompt, professional assistance. From troubleshooting hardware and software issues to supporting onboarding and managing IT assets, youll play a key role in keeping our operations efficient. Youll also work closely with the Internal Systems Support Manager to refine service desk processes, improve user experience, and maintain a secure, compliant infrastructure. What were looking for 3+ years experience in IT support or technical operations Strong knowledge of Microsoft 365, including SharePoint, Teams, OneDrive and Exchange Online Technical proficiency across hardware, software, networks and cloud services Excellent communication skills and a customer-first mindset A collaborative approach and solid problem-solving abilities Experience with Microsoft 365 security tools and knowledge of GDPR or ISO 27001 compliance would be an advantage. Why join us? Were proud of our friendly, inclusive culture and commitment to professional growth. Youll have the chance to develop your skills, work with a supportive team, and contribute to a mission that truly matters: helping schools transform learning for every pupil. This is a hybrid role, with a minimum of two days in our Witney or Princes Risborough office per week and occasional travel to other company sites. A driving license and access to your own vehicle are essential. Transforming Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working. REF- JBRP1_UKTJ
14/12/2025
Full time
Internal Support Systems Specialist Location: Hybrid, Witney & Princes Risborough Salary: £28,000 £31,000 Transforming Learning is a visionary education group dedicated to helping schools use technology and data more effectively to improve outcomes for all learners. We work with over 5,000 schools and are home to Turn IT On, School ICT, SalamanderSoft, Vital York, Locker, SBM Services and GDPR Sentry. Were now looking for an Internal Systems Support Specialist to join our team. This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to make a real difference. What youll be doing Youll provide IT support services across our internal systems, ensuring everything runs smoothly and our colleagues receive prompt, professional assistance. From troubleshooting hardware and software issues to supporting onboarding and managing IT assets, youll play a key role in keeping our operations efficient. Youll also work closely with the Internal Systems Support Manager to refine service desk processes, improve user experience, and maintain a secure, compliant infrastructure. What were looking for 3+ years experience in IT support or technical operations Strong knowledge of Microsoft 365, including SharePoint, Teams, OneDrive and Exchange Online Technical proficiency across hardware, software, networks and cloud services Excellent communication skills and a customer-first mindset A collaborative approach and solid problem-solving abilities Experience with Microsoft 365 security tools and knowledge of GDPR or ISO 27001 compliance would be an advantage. Why join us? Were proud of our friendly, inclusive culture and commitment to professional growth. Youll have the chance to develop your skills, work with a supportive team, and contribute to a mission that truly matters: helping schools transform learning for every pupil. This is a hybrid role, with a minimum of two days in our Witney or Princes Risborough office per week and occasional travel to other company sites. A driving license and access to your own vehicle are essential. Transforming Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working. REF- JBRP1_UKTJ
Data Engineer Manager Hybrid - London with 2/3 days WFH Circ £85,000 - £95,000 + Attractive Bonus & Benefits This newly created Data Engineer Managers position is an excellent opportunity for someone that enjoys being hands on technically as well as managing a small team of Data Engineers. It would suit those with official management experience, or potentially a Lead or Senior Engineer used to leading teams and now looking to take on more managerial responsibility. Our client is a well-established and rapidly growing global business with its headquarters based in London. The Data Engineer Manager will play a pivotal role at the heart of our client's data & analytics operation. Having implemented a new MS Fabric based Data platform, the need is now to scale up and meet the demand to deliver data driven insights and strategies right across the business globally. There'll be a hands-on element to the role as you'll be troubleshooting, doing code reviews, steering the team through deployments and acting as the escalation point for data engineering. This is a hybrid role based in Central / West London with the flexibility to work from home 2 or 3 days per week. Our client can offer an excellent career development opportunity and a work environment that's vibrant, friendly, and collaborative. Key Responsibilities include; Define and take ownership of the roadmap for the ongoing development and enhancement of the Data Platform. Design, implement, and oversee scalable data pipelines and ETL/ELT processes within MS Fabric, leveraging expertise in Azure Data Factory, Databricks, and other Azure services. Advocate for engineering best practices and ensure long-term sustainability of systems. Integrate principles of data quality, observability, and governance throughout all processes. Participate in recruiting, mentoring, and developing a high-performing data organization. Demonstrate pragmatic leadership by aligning multiple product workstreams to achieve a unified, robust, and trustworthy data platform that supports production services such as dashboards, new product launches, analytics, and data science initiatives. Develop and maintain comprehensive data models, data lakes, and data warehouses (e.g., utilizing Azure Synapse). Collaborate with data analysts, Analytics Engineers, and various stakeholders to fulfil business requirements. Key Experience, Skills and Knowledge: Experience leading data or platform teams in a production environment as a Senior Data Engineer, Tech Lead, Data Engineering Manager etc. Proven success with modern data infrastructure: distributed systems, batch and streaming pipelines Hands-on knowledge of tools such as Apache Spark, Kafka, Databricks, DBT or similar Experience building, defining, and owning data models, data lakes, and data warehouses Programming proficiency in the likes of Python, Pyspark, SQL, Scala or Java. Experience operating in a cloud-native environment such as Azure, AWS, GCP etc ( Fabric experience would be beneficial but is not essential). Excellent stakeholder management and communication skills. A strategic mindset, with a practical approach to delivery and prioritisation. Proven success with modern data infrastructure: distributed systems, batch and streaming pipelines. Experience building, defining, and owning data models, data lakes, and data warehouses. Exposure to data science concepts and techniques is highly desirable. Strong problem-solving skills and attention to detail. Salary is dependent on experience and expected to be in the region of £85,000 - £95,000 + an attractive bonus scheme and benefits package. For further information, please send your CV to Wayne Young at Young's Employment Services Ltd. YES are operating as both a recruitment Agency and Recruitment Business.
13/12/2025
Full time
Data Engineer Manager Hybrid - London with 2/3 days WFH Circ £85,000 - £95,000 + Attractive Bonus & Benefits This newly created Data Engineer Managers position is an excellent opportunity for someone that enjoys being hands on technically as well as managing a small team of Data Engineers. It would suit those with official management experience, or potentially a Lead or Senior Engineer used to leading teams and now looking to take on more managerial responsibility. Our client is a well-established and rapidly growing global business with its headquarters based in London. The Data Engineer Manager will play a pivotal role at the heart of our client's data & analytics operation. Having implemented a new MS Fabric based Data platform, the need is now to scale up and meet the demand to deliver data driven insights and strategies right across the business globally. There'll be a hands-on element to the role as you'll be troubleshooting, doing code reviews, steering the team through deployments and acting as the escalation point for data engineering. This is a hybrid role based in Central / West London with the flexibility to work from home 2 or 3 days per week. Our client can offer an excellent career development opportunity and a work environment that's vibrant, friendly, and collaborative. Key Responsibilities include; Define and take ownership of the roadmap for the ongoing development and enhancement of the Data Platform. Design, implement, and oversee scalable data pipelines and ETL/ELT processes within MS Fabric, leveraging expertise in Azure Data Factory, Databricks, and other Azure services. Advocate for engineering best practices and ensure long-term sustainability of systems. Integrate principles of data quality, observability, and governance throughout all processes. Participate in recruiting, mentoring, and developing a high-performing data organization. Demonstrate pragmatic leadership by aligning multiple product workstreams to achieve a unified, robust, and trustworthy data platform that supports production services such as dashboards, new product launches, analytics, and data science initiatives. Develop and maintain comprehensive data models, data lakes, and data warehouses (e.g., utilizing Azure Synapse). Collaborate with data analysts, Analytics Engineers, and various stakeholders to fulfil business requirements. Key Experience, Skills and Knowledge: Experience leading data or platform teams in a production environment as a Senior Data Engineer, Tech Lead, Data Engineering Manager etc. Proven success with modern data infrastructure: distributed systems, batch and streaming pipelines Hands-on knowledge of tools such as Apache Spark, Kafka, Databricks, DBT or similar Experience building, defining, and owning data models, data lakes, and data warehouses Programming proficiency in the likes of Python, Pyspark, SQL, Scala or Java. Experience operating in a cloud-native environment such as Azure, AWS, GCP etc ( Fabric experience would be beneficial but is not essential). Excellent stakeholder management and communication skills. A strategic mindset, with a practical approach to delivery and prioritisation. Proven success with modern data infrastructure: distributed systems, batch and streaming pipelines. Experience building, defining, and owning data models, data lakes, and data warehouses. Exposure to data science concepts and techniques is highly desirable. Strong problem-solving skills and attention to detail. Salary is dependent on experience and expected to be in the region of £85,000 - £95,000 + an attractive bonus scheme and benefits package. For further information, please send your CV to Wayne Young at Young's Employment Services Ltd. YES are operating as both a recruitment Agency and Recruitment Business.
Role: Systems Engineer Location: Portsmouth(Predominantly onsite with occasional remote working ) Duration: 6 months Inside IR35 : Umbrella The Role As a System Engineer, you will have an exciting opportunity to make a tangible difference to the UK's Armed Forces, you will be part of the Synthetic Test Environments and Analysis Tools Service (STEATS) team that operate within Naval Combat Systems Integration Support Service (NCSISS) to develop and provide the network and software environments necessary for the delivery of the project. Day-to-day, as a member of the STEATS team, you will operate within a team of system and software engineers in support of delivering the NCSISS contract. You will be required to conduct activities as directed by the STEATS Project Manager, working in partnership with the STEATS Technical Lead to ensure a consistent approach to the design, delivery and support of our products and services in accordance with a through life management plan. Your responsibilities will include: Executing key systems engineering activities on significant projects Communicates with and keeps informed the STEATS Technical Lead and STEATS Team Project Manager Delivering work and reporting on progress to project leads and customers Reporting to the STEATS Tools and STE Capability Leads to support them in delivering tactical data analysis tools and real-time combat system equipment simulators and stimulators Essential experience of the System Engineer: Knowledge of distributed simulation technologies and standards including DIS, HLA and DDS System engineering principles and lifecycles including requirements, design and testing Computer technology including virtual machines, shared computing environments and servers Software development methods, processes and scripting (Lua, PowerShell) Computer network architectures, protocols and analysis including client/server, TCP/IP, UDP, vLANs, NTP and Wireshark Essential qualifications for the System Engineer: Degree level expertise encompassing systems engineering, computer science, physics or similar technical discipline with post degree experience (or equivalent) Full professional membership of a relevant body or similar accreditation We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected. JBRP1_UKTJ
13/12/2025
Full time
Role: Systems Engineer Location: Portsmouth(Predominantly onsite with occasional remote working ) Duration: 6 months Inside IR35 : Umbrella The Role As a System Engineer, you will have an exciting opportunity to make a tangible difference to the UK's Armed Forces, you will be part of the Synthetic Test Environments and Analysis Tools Service (STEATS) team that operate within Naval Combat Systems Integration Support Service (NCSISS) to develop and provide the network and software environments necessary for the delivery of the project. Day-to-day, as a member of the STEATS team, you will operate within a team of system and software engineers in support of delivering the NCSISS contract. You will be required to conduct activities as directed by the STEATS Project Manager, working in partnership with the STEATS Technical Lead to ensure a consistent approach to the design, delivery and support of our products and services in accordance with a through life management plan. Your responsibilities will include: Executing key systems engineering activities on significant projects Communicates with and keeps informed the STEATS Technical Lead and STEATS Team Project Manager Delivering work and reporting on progress to project leads and customers Reporting to the STEATS Tools and STE Capability Leads to support them in delivering tactical data analysis tools and real-time combat system equipment simulators and stimulators Essential experience of the System Engineer: Knowledge of distributed simulation technologies and standards including DIS, HLA and DDS System engineering principles and lifecycles including requirements, design and testing Computer technology including virtual machines, shared computing environments and servers Software development methods, processes and scripting (Lua, PowerShell) Computer network architectures, protocols and analysis including client/server, TCP/IP, UDP, vLANs, NTP and Wireshark Essential qualifications for the System Engineer: Degree level expertise encompassing systems engineering, computer science, physics or similar technical discipline with post degree experience (or equivalent) Full professional membership of a relevant body or similar accreditation We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected. JBRP1_UKTJ
Role: Systems Engineer Location: Portsmouth(Predominantly onsite with occasional remote working ) Duration: 6 months Inside IR35 : Umbrella The Role As a System Engineer, you will have an exciting opportunity to make a tangible difference to the UK's Armed Forces, you will be part of the Synthetic Test Environments and Analysis Tools Service (STEATS) team that operate within Naval Combat Systems Integration Support Service (NCSISS) to develop and provide the network and software environments necessary for the delivery of the project. Day-to-day, as a member of the STEATS team, you will operate within a team of system and software engineers in support of delivering the NCSISS contract. You will be required to conduct activities as directed by the STEATS Project Manager, working in partnership with the STEATS Technical Lead to ensure a consistent approach to the design, delivery and support of our products and services in accordance with a through life management plan. Your responsibilities will include: Executing key systems engineering activities on significant projects Communicates with and keeps informed the STEATS Technical Lead and STEATS Team Project Manager Delivering work and reporting on progress to project leads and customers Reporting to the STEATS Tools and STE Capability Leads to support them in delivering tactical data analysis tools and real-time combat system equipment simulators and stimulators Essential experience of the System Engineer: Knowledge of distributed simulation technologies and standards including DIS, HLA and DDS System engineering principles and lifecycles including requirements, design and testing Computer technology including virtual machines, shared computing environments and servers Software development methods, processes and scripting (Lua, PowerShell) Computer network architectures, protocols and analysis including client/server, TCP/IP, UDP, vLANs, NTP and Wireshark Essential qualifications for the System Engineer: Degree level expertise encompassing systems engineering, computer science, physics or similar technical discipline with post degree experience (or equivalent) Full professional membership of a relevant body or similar accreditation We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected. JBRP1_UKTJ
13/12/2025
Full time
Role: Systems Engineer Location: Portsmouth(Predominantly onsite with occasional remote working ) Duration: 6 months Inside IR35 : Umbrella The Role As a System Engineer, you will have an exciting opportunity to make a tangible difference to the UK's Armed Forces, you will be part of the Synthetic Test Environments and Analysis Tools Service (STEATS) team that operate within Naval Combat Systems Integration Support Service (NCSISS) to develop and provide the network and software environments necessary for the delivery of the project. Day-to-day, as a member of the STEATS team, you will operate within a team of system and software engineers in support of delivering the NCSISS contract. You will be required to conduct activities as directed by the STEATS Project Manager, working in partnership with the STEATS Technical Lead to ensure a consistent approach to the design, delivery and support of our products and services in accordance with a through life management plan. Your responsibilities will include: Executing key systems engineering activities on significant projects Communicates with and keeps informed the STEATS Technical Lead and STEATS Team Project Manager Delivering work and reporting on progress to project leads and customers Reporting to the STEATS Tools and STE Capability Leads to support them in delivering tactical data analysis tools and real-time combat system equipment simulators and stimulators Essential experience of the System Engineer: Knowledge of distributed simulation technologies and standards including DIS, HLA and DDS System engineering principles and lifecycles including requirements, design and testing Computer technology including virtual machines, shared computing environments and servers Software development methods, processes and scripting (Lua, PowerShell) Computer network architectures, protocols and analysis including client/server, TCP/IP, UDP, vLANs, NTP and Wireshark Essential qualifications for the System Engineer: Degree level expertise encompassing systems engineering, computer science, physics or similar technical discipline with post degree experience (or equivalent) Full professional membership of a relevant body or similar accreditation We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected. JBRP1_UKTJ
Business Development Manager (Scientific Services) Ref: ABJ7671 Up to 60k + Bonus + £6k Car Allowance Remote / Hybrid (3 days onsite) As an experienced Commercial Business Development Manager with a strong scientific background, you will play a pivotal role within this global STEM organisation, growing existing accounts and identifying and managing new commercial contracts. With a passion for driving growth and a strong commercial focus, you will manage existing accounts, expand the client base, and develop new business opportunities through proactive outreach, cold calling, in-person events, and compelling sales pitches across the UK. Leveraging your technical expertise, you will promote the companys laboratory services, attend networking events, and identify new commercial opportunities. In this leadership position, you will also manage a small team of direct reports, including lab couriers, commercial account managers, and members science team. Hybrid Working: 3 days onsite, with occasional travel for client meetings (a few days per month). Own vehicle required. Key Responsibilities Manage existing commercial contracts and income streams, achieving income, profitability, and service-level targets. Identify and develop new commercial opportunities, preparing proposals and tenders for potential clients. Collaborate with scientific teams to successfully implement new contracts and services. Represent the organisation at key industry events, conferences, and forums. Oversee the commercial budget, ensuring alignment with business objectives. Lead, support, and develop a small team to achieve commercial goals. Qualifications & Experience Degree in a science-related field. Proven track record in sales, account management, and business growth. Strong communication and relationship-building skills across diverse stakeholders. Demonstrated budgetary and commercial management experience. Proactive, organised, and results-oriented approach. Experience working within a UKAS-accredited environment (desirable). Team management and leadership experience. High level of commercial acumen and interpersonal skill. Ability to understand and discuss technical scientific information with laboratory managers. Integrity, trust, and professionalism in all interactions. Travel: Limited primarily for account meetings with key clients, typically a few days per month (mostly across the southern UK). Package: Base salary up to £60,000 (plus 10% bonus) Car allowance of c£6,000 Pension (up to 10%) Private Medical Insurance Life Assurance Hybrid working (3 days onsite due to team management responsibilities) To Apply: Please contact Alison Basson (Ref: ABJ7671) on or preferably apply via email to JBRP1_UKTJ
13/12/2025
Full time
Business Development Manager (Scientific Services) Ref: ABJ7671 Up to 60k + Bonus + £6k Car Allowance Remote / Hybrid (3 days onsite) As an experienced Commercial Business Development Manager with a strong scientific background, you will play a pivotal role within this global STEM organisation, growing existing accounts and identifying and managing new commercial contracts. With a passion for driving growth and a strong commercial focus, you will manage existing accounts, expand the client base, and develop new business opportunities through proactive outreach, cold calling, in-person events, and compelling sales pitches across the UK. Leveraging your technical expertise, you will promote the companys laboratory services, attend networking events, and identify new commercial opportunities. In this leadership position, you will also manage a small team of direct reports, including lab couriers, commercial account managers, and members science team. Hybrid Working: 3 days onsite, with occasional travel for client meetings (a few days per month). Own vehicle required. Key Responsibilities Manage existing commercial contracts and income streams, achieving income, profitability, and service-level targets. Identify and develop new commercial opportunities, preparing proposals and tenders for potential clients. Collaborate with scientific teams to successfully implement new contracts and services. Represent the organisation at key industry events, conferences, and forums. Oversee the commercial budget, ensuring alignment with business objectives. Lead, support, and develop a small team to achieve commercial goals. Qualifications & Experience Degree in a science-related field. Proven track record in sales, account management, and business growth. Strong communication and relationship-building skills across diverse stakeholders. Demonstrated budgetary and commercial management experience. Proactive, organised, and results-oriented approach. Experience working within a UKAS-accredited environment (desirable). Team management and leadership experience. High level of commercial acumen and interpersonal skill. Ability to understand and discuss technical scientific information with laboratory managers. Integrity, trust, and professionalism in all interactions. Travel: Limited primarily for account meetings with key clients, typically a few days per month (mostly across the southern UK). Package: Base salary up to £60,000 (plus 10% bonus) Car allowance of c£6,000 Pension (up to 10%) Private Medical Insurance Life Assurance Hybrid working (3 days onsite due to team management responsibilities) To Apply: Please contact Alison Basson (Ref: ABJ7671) on or preferably apply via email to JBRP1_UKTJ
At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. The Health, Safety & Environment Team are responsible for setting the standards from a Health & Safety perspective for all work undertaken on the estate including setting and creating assurance levels, managing fatal and significant injury risks as well as the management of H&S issues on the estate. We're now seeking an experienced H&S Incident Response Manager to join our team. In this pivotal role, you will manage and coordinate the effective delivery of incident and issue management across the organisation. Acting as the first-line support and escalation point for health and safety-related events, you will ensure outsourced service providers align with MBNL's standards, drive resolution of major and critical incidents, and foster seamless cross-functional communication. You will also play a key role in governance-providing insights, conducting deep dives, supporting process harmonisation, and ensuring lessons learned are captured and shared to enable continuous improvement and informed decision-making. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll do: Co-ordinate incident and issue management delivered by outsourced providers, ensuring alignment with MBNL's Policies and Standards. Serve as the primary point of contact for stakeholders regarding health and safety incidents, ensuring efficient triage, timely response, and appropriate escalation. Act as the escalation point for incident coordination to drive prompt resolution in alignment with internal standards and compliance requirements. Maintain quality assurance through structured governance approach including reporting and oversight. Identify learning opportunities proposing recommendations back to the business. Act as the central conduit for incident-related communication across MBNL teams and client activities - providing guidance for relevant communication channels such as bulletins etc for internal and external advice and guidance. Support harmonisation of incident and issue management into a unified front-door process. Provide insights and trend analysis to strengthen governance, reporting, and decision-making. Support and/or oversee working groups focused on health and safety improvements, providing subject matter expertise and ensuring alignment with strategic objectives. Contribute to improvement plans, helping to identify gaps, propose solutions, and monitor progress against agreed actions. Where needed oversee MBNL's internal response to major and critical health and safety incidents as the designated Incident Controller. Support MBNL Business Continuity planning, testing and invocation activities as needed. What you'll bring: Deep Knowledge of Best Practices: Understanding of methodologies, processes, and capabilities required to deliver best-in-class technical and business incident management services. Analytical and Insight-Driven: Strong analytical mindset with experience in providing insights and trend analysis to support data-driven decision-making, governance, and strategic reporting. Outstanding Problem Solving : Experienced at applying a range of problem-solving methodologies to ensure rigorous root cause analysis and implementation of impactful corrective actions. Continuous Improvement mindset: Ability to identify learning opportunities and propose actionable recommendations that drive process and performance enhancements. Influential Relationship Builder: Skilled at building strong relationships, navigating organisational dynamics, and influencing stakeholders effectively. Executive Communication Skills: Proven experience briefing and influencing senior leadership teams with clarity and confidence. Balanced Decision-Making: Ability to weigh customer, commercial, and technical requirements to deliver optimal outcomes. Nice to Have: Experience managing remotely located, cross-functional teams. Strong safety, quality, and compliance knowledge of mobile or fixed network technologies. Experience working in or with a joint venture organisation. Business Continuity capability ability to oversee internal response to major or critical health and safety incidents as an Incident Controller MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Business in relation to this vacancy.
12/12/2025
Contractor
At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. The Health, Safety & Environment Team are responsible for setting the standards from a Health & Safety perspective for all work undertaken on the estate including setting and creating assurance levels, managing fatal and significant injury risks as well as the management of H&S issues on the estate. We're now seeking an experienced H&S Incident Response Manager to join our team. In this pivotal role, you will manage and coordinate the effective delivery of incident and issue management across the organisation. Acting as the first-line support and escalation point for health and safety-related events, you will ensure outsourced service providers align with MBNL's standards, drive resolution of major and critical incidents, and foster seamless cross-functional communication. You will also play a key role in governance-providing insights, conducting deep dives, supporting process harmonisation, and ensuring lessons learned are captured and shared to enable continuous improvement and informed decision-making. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll do: Co-ordinate incident and issue management delivered by outsourced providers, ensuring alignment with MBNL's Policies and Standards. Serve as the primary point of contact for stakeholders regarding health and safety incidents, ensuring efficient triage, timely response, and appropriate escalation. Act as the escalation point for incident coordination to drive prompt resolution in alignment with internal standards and compliance requirements. Maintain quality assurance through structured governance approach including reporting and oversight. Identify learning opportunities proposing recommendations back to the business. Act as the central conduit for incident-related communication across MBNL teams and client activities - providing guidance for relevant communication channels such as bulletins etc for internal and external advice and guidance. Support harmonisation of incident and issue management into a unified front-door process. Provide insights and trend analysis to strengthen governance, reporting, and decision-making. Support and/or oversee working groups focused on health and safety improvements, providing subject matter expertise and ensuring alignment with strategic objectives. Contribute to improvement plans, helping to identify gaps, propose solutions, and monitor progress against agreed actions. Where needed oversee MBNL's internal response to major and critical health and safety incidents as the designated Incident Controller. Support MBNL Business Continuity planning, testing and invocation activities as needed. What you'll bring: Deep Knowledge of Best Practices: Understanding of methodologies, processes, and capabilities required to deliver best-in-class technical and business incident management services. Analytical and Insight-Driven: Strong analytical mindset with experience in providing insights and trend analysis to support data-driven decision-making, governance, and strategic reporting. Outstanding Problem Solving : Experienced at applying a range of problem-solving methodologies to ensure rigorous root cause analysis and implementation of impactful corrective actions. Continuous Improvement mindset: Ability to identify learning opportunities and propose actionable recommendations that drive process and performance enhancements. Influential Relationship Builder: Skilled at building strong relationships, navigating organisational dynamics, and influencing stakeholders effectively. Executive Communication Skills: Proven experience briefing and influencing senior leadership teams with clarity and confidence. Balanced Decision-Making: Ability to weigh customer, commercial, and technical requirements to deliver optimal outcomes. Nice to Have: Experience managing remotely located, cross-functional teams. Strong safety, quality, and compliance knowledge of mobile or fixed network technologies. Experience working in or with a joint venture organisation. Business Continuity capability ability to oversee internal response to major or critical health and safety incidents as an Incident Controller MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Business in relation to this vacancy.
The Group IT Manager will oversee and manage the IT operations and infrastructure within the industrial and manufacturing sector. This role is based in Ebbw Vale and requires a strategic approach to ensure seamless technology integration and functionality. Client Details This opportunity is with a well-established organisation within the industrial and manufacturing industry. Operating as a medium-sized enterprise, the company is committed to innovation and delivering high-quality products and services. Description Manage and oversee the IT infrastructure & Business Systems, ensuring optimal performance and security. Develop and implement technology strategies to support business objectives. Lead IT projects, including system upgrades and new technology implementations. Ensure compliance with industry standards and regulations. Provide technical support and guidance to internal teams. Collaborate with key stakeholders to understand and meet IT requirements. Manage budgets and allocate resources effectively for IT operations. Maintain and improve cybersecurity measures across the organisation. Profile A successful Group IT Manager should have: A strong background in IT management within the industrial or manufacturing sector. Proficiency in managing IT infrastructure and systems. Experience in leading IT projects and implementing new technologies. Knowledge of cybersecurity practices and compliance requirements. Excellent problem-solving and decision-making skills. The ability to collaborate effectively with diverse teams and stakeholders. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Permanent position with stability and growth opportunities. 5 days a week on site Comprehensive benefits package - Healthcare, pension, car allowance. Chance to work in a reputable company within the industrial and manufacturing sector. Opportunities for professional development and career progression. This is an excellent opportunity for a Group IT Manager looking to make an impact in Ebbw Vale. If you have the skills and experience required, we encourage you to apply today!
12/12/2025
Full time
The Group IT Manager will oversee and manage the IT operations and infrastructure within the industrial and manufacturing sector. This role is based in Ebbw Vale and requires a strategic approach to ensure seamless technology integration and functionality. Client Details This opportunity is with a well-established organisation within the industrial and manufacturing industry. Operating as a medium-sized enterprise, the company is committed to innovation and delivering high-quality products and services. Description Manage and oversee the IT infrastructure & Business Systems, ensuring optimal performance and security. Develop and implement technology strategies to support business objectives. Lead IT projects, including system upgrades and new technology implementations. Ensure compliance with industry standards and regulations. Provide technical support and guidance to internal teams. Collaborate with key stakeholders to understand and meet IT requirements. Manage budgets and allocate resources effectively for IT operations. Maintain and improve cybersecurity measures across the organisation. Profile A successful Group IT Manager should have: A strong background in IT management within the industrial or manufacturing sector. Proficiency in managing IT infrastructure and systems. Experience in leading IT projects and implementing new technologies. Knowledge of cybersecurity practices and compliance requirements. Excellent problem-solving and decision-making skills. The ability to collaborate effectively with diverse teams and stakeholders. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Permanent position with stability and growth opportunities. 5 days a week on site Comprehensive benefits package - Healthcare, pension, car allowance. Chance to work in a reputable company within the industrial and manufacturing sector. Opportunities for professional development and career progression. This is an excellent opportunity for a Group IT Manager looking to make an impact in Ebbw Vale. If you have the skills and experience required, we encourage you to apply today!
Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 Months (Contract) Rate: 300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions Ability to travel as needed Available to provide after-hours and weekend technical support as needed Key Digital and IT Disciplines Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications Bachelor's degree in computer science, information systems, or related area (or international equivalent) 4+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively
12/12/2025
Contractor
Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 Months (Contract) Rate: 300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions Ability to travel as needed Available to provide after-hours and weekend technical support as needed Key Digital and IT Disciplines Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications Bachelor's degree in computer science, information systems, or related area (or international equivalent) 4+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively
IT Helpdesk Manager - Kinver, DY7 Serveline IT is an IT Managed Service Provider, primarily providing IT Infrastructure support for SME Customers. As the manager of the Customer Helpdesk and first-line Support Team, the primary function is ensuring our customers are provided with first class remote IT support from our office in Kinver. Duties and Responsibilities Ensuring that all support requests are responded to and resolved within SLA and customer expectation Providing supervision, coaching and mentoring to all members of the first-line Support Team, carrying out regular one-to-one s and working with individuals to address areas for improvement and recognising outstanding performance. Acting as a role model and coach to all members of the team, leading by example, to demonstrate high standards of performance and customer service. Manage the balance of resources across the day, ensuring that workloads / service requests are correctly prioritised and helpdesk coverage is scheduled appropriately. Acting as the initial point of contact for the team with the aim of reducing the need for escalation to the wider management team. Having previous experience of a technical support role, supporting the IT Infrastructure for multiple external customers Ensure that support requests are managed professionally and are recorded clearly and accurately, suitable for interpretation by another team member Ensure that communication with the customer is maintained throughout the support request lifecycle, keeping them informed of their support request through to resolution Phone based and hands-on technical/desktop support and general troubleshooting Liaising with 3rd party companies as required Producing and maintaining support and customer documentation Driving resolutions where necessary Ensuring customer requirements are met, root cause issues are investigated and resolved Having knowledge and experience in the following areas: PC Desktop Systems - Microsoft Windows Operating Systems, Microsoft Office Applications Windows Server and Active Directory administration Microsoft 365 Services Broad understanding of IT Infrastructure, including networks, email systems and Cloud-based IT solutions Previous staff and team supervision Personal Qualities: Have a professional and can-do attitude with colleagues and customers Possess excellent communications skills Be able to work independently and as part of a team Be able to work under pressure Be self-motivated and have the ability to motivate others Demonstrate a methodical and structured approach to work Have a commitment to quality, and actively seek improvements to work methods and processes Have the ability to deal with ambiguity Have the confidence to deal with people at all levels Have the ability to travel when required Have an interest in technology With our support, have the desire to achieve Microsoft accreditation
12/12/2025
Full time
IT Helpdesk Manager - Kinver, DY7 Serveline IT is an IT Managed Service Provider, primarily providing IT Infrastructure support for SME Customers. As the manager of the Customer Helpdesk and first-line Support Team, the primary function is ensuring our customers are provided with first class remote IT support from our office in Kinver. Duties and Responsibilities Ensuring that all support requests are responded to and resolved within SLA and customer expectation Providing supervision, coaching and mentoring to all members of the first-line Support Team, carrying out regular one-to-one s and working with individuals to address areas for improvement and recognising outstanding performance. Acting as a role model and coach to all members of the team, leading by example, to demonstrate high standards of performance and customer service. Manage the balance of resources across the day, ensuring that workloads / service requests are correctly prioritised and helpdesk coverage is scheduled appropriately. Acting as the initial point of contact for the team with the aim of reducing the need for escalation to the wider management team. Having previous experience of a technical support role, supporting the IT Infrastructure for multiple external customers Ensure that support requests are managed professionally and are recorded clearly and accurately, suitable for interpretation by another team member Ensure that communication with the customer is maintained throughout the support request lifecycle, keeping them informed of their support request through to resolution Phone based and hands-on technical/desktop support and general troubleshooting Liaising with 3rd party companies as required Producing and maintaining support and customer documentation Driving resolutions where necessary Ensuring customer requirements are met, root cause issues are investigated and resolved Having knowledge and experience in the following areas: PC Desktop Systems - Microsoft Windows Operating Systems, Microsoft Office Applications Windows Server and Active Directory administration Microsoft 365 Services Broad understanding of IT Infrastructure, including networks, email systems and Cloud-based IT solutions Previous staff and team supervision Personal Qualities: Have a professional and can-do attitude with colleagues and customers Possess excellent communications skills Be able to work independently and as part of a team Be able to work under pressure Be self-motivated and have the ability to motivate others Demonstrate a methodical and structured approach to work Have a commitment to quality, and actively seek improvements to work methods and processes Have the ability to deal with ambiguity Have the confidence to deal with people at all levels Have the ability to travel when required Have an interest in technology With our support, have the desire to achieve Microsoft accreditation
As a company, our track record in supporting early careers is exceptional, and our Graduate scheme represents a fantastic opportunity for you to unlock your full potential. Our comprehensive two-year development program is designed to provide a diverse range of job experiences, on-the-job learning, and a personalised learning journey supported by your mentor, coach, and line manager. Within our business, you'll not only find the chance to advance and expand your career but also to cultivate a professional network with some of the industry's finest individuals. You'll have the opportunity to make a significant impact on the business through a project in your first six months, participate in volunteering events, and contribute to a social value project. The scheme encompasses a well-structured array of activities, development modules, work-based projects, and rotational placements across key business areas. These elements are strategically crafted to challenge and inspire participants, propelling them toward realizing their full potential. PURPOSE OF THE ROLE To join the ICT Development & Insight team and learn how to design, develop, and support applications, data solutions, and AI-driven technologies that enable our business to thrive. This is a graduate role focused on developing your skills and growing into an ICT Developer/Reporting Analyst with full support and training provided. KEY DELIVERABLES DISCIPLINE ACTIVITY Health & Safety Ensure you apply our safety first and foremost strategy in all your actions/activities to ensure the message is visible and applied. Software Development Learn and understand the basics of application development and support. Software Analysis Assist in maintaining and improving existing systems under guidance. Data & AI Gain exposure to data engineering, analytics, and AI-driven technologies including low code platforms. Support simple data preparation tasks and learn how AI can enhance business processes. Project Delivery Participate in projects to gain exposure to ICT processes and tools. Personal Development Develop problem-solving skills and technical knowledge through training and mentorship. Governance Demonstrate knowledge and compliance with the company's governance and audit requirements. Support the company's audit requirements (internal and external) Stakeholder management Build collaborative relationships with your team and key stakeholders, to fully understand requirements, the services you can provide and deliver the best solutions/insights. Build positive relationships with internal teams. Professional Network Develop your professional network to support you in your role and to support your long-term development. Strategic knowledge Have a clear understanding of the business, its activities and how the teams and business units work to achieve their objectives against business strategy and KPIs. Understand how the finances deliver strategic long-term success for the business. A 2.2 degree or above in Computer Science, IT NG Bailey is an Equal Opportunities employer and all applicants will receive equal treatment within their application and selection process. What happens next? If we like what we see on your application, you will be invited to undertake a numerical and verbal reasoning test. If we want to progress your application you will be invited to attend a telephone interview after which we will shortlist for final assessment centre. PLEASE NOTE THIS VACANCY MAY CLOSE BEFORE THE ADVERTISED CLOSING DATE IF A SUFFICIENT NUMBER OF SUITABLE APPLICATIONS ARE RECEIVED. EARLY APPLICATION IS THEREFORE RECOMMENDED. Right to work indefinitely - we are unable to provide visa sponsorship under either the Dependent or Skilled worked visa routes. LI-CS1
12/12/2025
Full time
As a company, our track record in supporting early careers is exceptional, and our Graduate scheme represents a fantastic opportunity for you to unlock your full potential. Our comprehensive two-year development program is designed to provide a diverse range of job experiences, on-the-job learning, and a personalised learning journey supported by your mentor, coach, and line manager. Within our business, you'll not only find the chance to advance and expand your career but also to cultivate a professional network with some of the industry's finest individuals. You'll have the opportunity to make a significant impact on the business through a project in your first six months, participate in volunteering events, and contribute to a social value project. The scheme encompasses a well-structured array of activities, development modules, work-based projects, and rotational placements across key business areas. These elements are strategically crafted to challenge and inspire participants, propelling them toward realizing their full potential. PURPOSE OF THE ROLE To join the ICT Development & Insight team and learn how to design, develop, and support applications, data solutions, and AI-driven technologies that enable our business to thrive. This is a graduate role focused on developing your skills and growing into an ICT Developer/Reporting Analyst with full support and training provided. KEY DELIVERABLES DISCIPLINE ACTIVITY Health & Safety Ensure you apply our safety first and foremost strategy in all your actions/activities to ensure the message is visible and applied. Software Development Learn and understand the basics of application development and support. Software Analysis Assist in maintaining and improving existing systems under guidance. Data & AI Gain exposure to data engineering, analytics, and AI-driven technologies including low code platforms. Support simple data preparation tasks and learn how AI can enhance business processes. Project Delivery Participate in projects to gain exposure to ICT processes and tools. Personal Development Develop problem-solving skills and technical knowledge through training and mentorship. Governance Demonstrate knowledge and compliance with the company's governance and audit requirements. Support the company's audit requirements (internal and external) Stakeholder management Build collaborative relationships with your team and key stakeholders, to fully understand requirements, the services you can provide and deliver the best solutions/insights. Build positive relationships with internal teams. Professional Network Develop your professional network to support you in your role and to support your long-term development. Strategic knowledge Have a clear understanding of the business, its activities and how the teams and business units work to achieve their objectives against business strategy and KPIs. Understand how the finances deliver strategic long-term success for the business. A 2.2 degree or above in Computer Science, IT NG Bailey is an Equal Opportunities employer and all applicants will receive equal treatment within their application and selection process. What happens next? If we like what we see on your application, you will be invited to undertake a numerical and verbal reasoning test. If we want to progress your application you will be invited to attend a telephone interview after which we will shortlist for final assessment centre. PLEASE NOTE THIS VACANCY MAY CLOSE BEFORE THE ADVERTISED CLOSING DATE IF A SUFFICIENT NUMBER OF SUITABLE APPLICATIONS ARE RECEIVED. EARLY APPLICATION IS THEREFORE RECOMMENDED. Right to work indefinitely - we are unable to provide visa sponsorship under either the Dependent or Skilled worked visa routes. LI-CS1
Business Development Manager IT Managed Services Whitstable, Kent £35,000 - £40,000 basic + uncapped commission (OTE £70k+) Are you an ambitious salesperson who loves winning new business? Do you thrive in a role where youre trusted to run your own pipeline? Looking for an opportunity to make a big impact in a growing MSP? We are recruiting for a Business Development Manager to join a well-established IT services provider based in Kent. This is a role for someone who is new business focused, commercially sharp, and excited by the idea of helping a smaller, ambitious company grow. The Role This is a full 360 new business position. You will: Identify, develop, and win new IT managed service opportunities Target SMEs (10250 users) across Kent and the South-East Manage the full sales cycle from first outreach to signed agreement Build your own pipeline through networking, prospecting, and follow-up Work closely with technical teams to develop proposals and solutions Follow up on warm leads generated through marketing campaigns Represent the business at events, exhibitions, and networking groups This role is perfect for someone who loves autonomy, wants to be judged on results, and is confident building pipeline from scratch. What Were Looking For 2+ years in B2B sales, ideally in MSP, IT services, telecoms, or tech Proven success in outbound/new business roles Confident speaking to business owners and decision-makers Good understanding of Microsoft 365, cloud services, cyber security, or managed IT (or the ability to learn quickly) Self-motivated, proactive, and resilient. Someone who drives their own activity A team player who cares about doing as much as selling Success Expectations We are looking for someone who can: Show progress within 3 months (pipeline building, meetings booked) Begin closing business within 6 months Ultimately contribute enough new MRR to demonstrate they can pay for themselves You will get support with marketing, campaigns, sales assets, and technical backing but the drive and activity need to come from you. Progression Once proven, there is genuine opportunity to: Grow into a Senior BDM Take ownership of a vertical or region Potentially develop and lead a small sales team as the business expands We are looking for someone who wants to stick with us and grow as we grow. Package £35,000£40,000 basic salary OTE £70,000+ (uncapped) Clear quarterly targets and commissions Supportive, collaborative team with real career growth 25 days holiday + bank holidays Regular team events and incentives JBRP1_UKTJ
12/12/2025
Full time
Business Development Manager IT Managed Services Whitstable, Kent £35,000 - £40,000 basic + uncapped commission (OTE £70k+) Are you an ambitious salesperson who loves winning new business? Do you thrive in a role where youre trusted to run your own pipeline? Looking for an opportunity to make a big impact in a growing MSP? We are recruiting for a Business Development Manager to join a well-established IT services provider based in Kent. This is a role for someone who is new business focused, commercially sharp, and excited by the idea of helping a smaller, ambitious company grow. The Role This is a full 360 new business position. You will: Identify, develop, and win new IT managed service opportunities Target SMEs (10250 users) across Kent and the South-East Manage the full sales cycle from first outreach to signed agreement Build your own pipeline through networking, prospecting, and follow-up Work closely with technical teams to develop proposals and solutions Follow up on warm leads generated through marketing campaigns Represent the business at events, exhibitions, and networking groups This role is perfect for someone who loves autonomy, wants to be judged on results, and is confident building pipeline from scratch. What Were Looking For 2+ years in B2B sales, ideally in MSP, IT services, telecoms, or tech Proven success in outbound/new business roles Confident speaking to business owners and decision-makers Good understanding of Microsoft 365, cloud services, cyber security, or managed IT (or the ability to learn quickly) Self-motivated, proactive, and resilient. Someone who drives their own activity A team player who cares about doing as much as selling Success Expectations We are looking for someone who can: Show progress within 3 months (pipeline building, meetings booked) Begin closing business within 6 months Ultimately contribute enough new MRR to demonstrate they can pay for themselves You will get support with marketing, campaigns, sales assets, and technical backing but the drive and activity need to come from you. Progression Once proven, there is genuine opportunity to: Grow into a Senior BDM Take ownership of a vertical or region Potentially develop and lead a small sales team as the business expands We are looking for someone who wants to stick with us and grow as we grow. Package £35,000£40,000 basic salary OTE £70,000+ (uncapped) Clear quarterly targets and commissions Supportive, collaborative team with real career growth 25 days holiday + bank holidays Regular team events and incentives JBRP1_UKTJ
