Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit aUser Experience Designerto join their team inEdinburghorBristol, Hybrid (60% of time in office). You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base. Benefits We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include: Competitive salary, discretionary bonus and shared employee / employer Generous holiday entitlement and option to buy additional holidays after 1 year of service. Travel compensation scheme Clear development, training and career progression opportunities Flexible Working Policy Opportunities to travel to great locations worldwide to work with robots External, online training courses and in-house training Offices in the centre of Edinburgh or in Bristol, two great cities to live and work Free access to a gymnasium (Edinburgh)/Fitness Sessions (Bristol)/Table Tennis (Bristol) On-site parking (Edinburgh) Enhanced family friendly policies Showers, lockers, swipe access internal bike store (Edinburgh) Travel season ticket loan Annual company day out Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an EV leasing scheme. Main Purpose of the Role You will work as part of SeeBytes UX team to deliver the user experience of our software solutions. You will help shape the next generation of our workflows and user interfaces. You will interact with a wide range of people within UX, commercial, product, and engineering, as well as with external clients and end users. You will advocate for the end user at every stage of the design process and ensure their needs are met through the solutions you design. Key Responsibilities of the role: Design workflows and user interfaces for SeeBytes software solutions that meet the end users needs in an efficient and intuitive manner Engage with end users and customers through workshops, interviews, and in-situ observations to understand their needs and translate these into requirements and designs Work with engineering teams to communicate your designs, review implementations, tailor solutions, and suggest improvements Key Skills, Experience and Qualifications A degree in UX, Design, HCI, Computer Science with a UX focus, or similar Demonstrable skills in designing workflows and user interfaces for specialised, complex domains Experience working within, and contributing to, existing design systems, such as Material Design Proficient with UX design tools, such as Adobe XD, Figma, Axure RP, or Sketch Experience collaborating with UI engineers to see a design through to realisation Strong interpersonal and communication skills, and the ability to work with external partners, clients, and end users Capability to break down and plan tasks required to realise a design goal Experience carrying out discovery research, defining user stories, and translating findings into design requirements Experience carrying out user evaluations and recommending improvements to designs or implementations Willingness to travel, internal to the UK and abroad, to support on-site client workshops, demonstrations and training, usually up to 2-3 times per year Desirable Experience UX design for commercial desktop software applications, particularly in specialised domains UI implementation skills, particularly using C# and WPF A background or particular interest in user research or usability evaluation Behaviours that make you brilliant for this role You have a strong eye for detail and can design innovative, tailored solutions, but you also understand the value of consistency and can design to internal and external frameworks. You communicate clearly and collaborate effectively across teams. You use your design skills to explain complex issues. You like variation and dont mind working on more than one project at a time. You are passionate about UX and willingly share your knowledge, support others, and advocate for UX thinking within the company and our customer base. You are passionate about learning and growth and are motivated to expand your skills, ask questions, and engage actively in your development. Apply Please note that due to the holiday break, applications will be reviewed upon our return in early 2026 To apply please send a recent copy of your CV and a cover letter As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals. Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term UK Nationals must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and may require further SC (SC) once employed.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance via the United Kingdom Security Vetting website As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found via the seebyte website NO RECRUITMENT AGENCIES JBRP1_UKTJ
14/12/2025
Full time
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit aUser Experience Designerto join their team inEdinburghorBristol, Hybrid (60% of time in office). You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base. Benefits We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include: Competitive salary, discretionary bonus and shared employee / employer Generous holiday entitlement and option to buy additional holidays after 1 year of service. Travel compensation scheme Clear development, training and career progression opportunities Flexible Working Policy Opportunities to travel to great locations worldwide to work with robots External, online training courses and in-house training Offices in the centre of Edinburgh or in Bristol, two great cities to live and work Free access to a gymnasium (Edinburgh)/Fitness Sessions (Bristol)/Table Tennis (Bristol) On-site parking (Edinburgh) Enhanced family friendly policies Showers, lockers, swipe access internal bike store (Edinburgh) Travel season ticket loan Annual company day out Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an EV leasing scheme. Main Purpose of the Role You will work as part of SeeBytes UX team to deliver the user experience of our software solutions. You will help shape the next generation of our workflows and user interfaces. You will interact with a wide range of people within UX, commercial, product, and engineering, as well as with external clients and end users. You will advocate for the end user at every stage of the design process and ensure their needs are met through the solutions you design. Key Responsibilities of the role: Design workflows and user interfaces for SeeBytes software solutions that meet the end users needs in an efficient and intuitive manner Engage with end users and customers through workshops, interviews, and in-situ observations to understand their needs and translate these into requirements and designs Work with engineering teams to communicate your designs, review implementations, tailor solutions, and suggest improvements Key Skills, Experience and Qualifications A degree in UX, Design, HCI, Computer Science with a UX focus, or similar Demonstrable skills in designing workflows and user interfaces for specialised, complex domains Experience working within, and contributing to, existing design systems, such as Material Design Proficient with UX design tools, such as Adobe XD, Figma, Axure RP, or Sketch Experience collaborating with UI engineers to see a design through to realisation Strong interpersonal and communication skills, and the ability to work with external partners, clients, and end users Capability to break down and plan tasks required to realise a design goal Experience carrying out discovery research, defining user stories, and translating findings into design requirements Experience carrying out user evaluations and recommending improvements to designs or implementations Willingness to travel, internal to the UK and abroad, to support on-site client workshops, demonstrations and training, usually up to 2-3 times per year Desirable Experience UX design for commercial desktop software applications, particularly in specialised domains UI implementation skills, particularly using C# and WPF A background or particular interest in user research or usability evaluation Behaviours that make you brilliant for this role You have a strong eye for detail and can design innovative, tailored solutions, but you also understand the value of consistency and can design to internal and external frameworks. You communicate clearly and collaborate effectively across teams. You use your design skills to explain complex issues. You like variation and dont mind working on more than one project at a time. You are passionate about UX and willingly share your knowledge, support others, and advocate for UX thinking within the company and our customer base. You are passionate about learning and growth and are motivated to expand your skills, ask questions, and engage actively in your development. Apply Please note that due to the holiday break, applications will be reviewed upon our return in early 2026 To apply please send a recent copy of your CV and a cover letter As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals. Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term UK Nationals must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and may require further SC (SC) once employed.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance via the United Kingdom Security Vetting website As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found via the seebyte website NO RECRUITMENT AGENCIES JBRP1_UKTJ
Technical Operative - Configuration Department Location: Hatfield Rate: Umbrella: £18.50/hr Contract: 6-month rolling Shifts: Monday-Friday Start on 8am-4pm, then move to 4pm-12am About the Role We are seeking a Technical Operative to join the Configuration Department. This role involves delivering IT configuration services with precision and efficiency in a dynamic environment. Key Responsibilities: Perform software installations and configurations within existing IT infrastructure Work with Microsoft desktop operating systems and bespoke in-house systems (training provided) Follow detailed scripts for system builds - accuracy is critical Handle data input (25-50% of role) on spreadsheets - attention to detail is essential Consolidate consignments for distribution and manage pallet movements Box/unbox IT equipment and contribute to overall work planning Communicate effectively with supervisors and team leads to meet SLAs and targets What We're Looking For Basic to intermediate IT configuration skills Strong communication and reporting abilities Ability to work independently and manage workload High attention to detail and time management Comfortable with manual tasks alongside technical work Interested? Apply now and become part of a team driving the future of technology. JBRP1_UKTJ
14/12/2025
Full time
Technical Operative - Configuration Department Location: Hatfield Rate: Umbrella: £18.50/hr Contract: 6-month rolling Shifts: Monday-Friday Start on 8am-4pm, then move to 4pm-12am About the Role We are seeking a Technical Operative to join the Configuration Department. This role involves delivering IT configuration services with precision and efficiency in a dynamic environment. Key Responsibilities: Perform software installations and configurations within existing IT infrastructure Work with Microsoft desktop operating systems and bespoke in-house systems (training provided) Follow detailed scripts for system builds - accuracy is critical Handle data input (25-50% of role) on spreadsheets - attention to detail is essential Consolidate consignments for distribution and manage pallet movements Box/unbox IT equipment and contribute to overall work planning Communicate effectively with supervisors and team leads to meet SLAs and targets What We're Looking For Basic to intermediate IT configuration skills Strong communication and reporting abilities Ability to work independently and manage workload High attention to detail and time management Comfortable with manual tasks alongside technical work Interested? Apply now and become part of a team driving the future of technology. JBRP1_UKTJ
Hardware Break/Fix Field Computer Engineer (L2) Bristol Job Title: Break/Fix Engineer (L2) Location: Bristol (Field-Based) Contract Duration: Until December 19 th Working Hours: MondayFriday, 08:3017:00 Day Rate: £210 per day (Inside IR35, via umbrella) Expenses: Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Bristol area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops, including component replacement and hardware-level troubleshooting. HP/Lenovo SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service app to: Manage, update, and close tickets Check in/out parts and return unused components daily Perform tasks such as BIOS updates and device branding as required Maintain safe working practices and escalate issues through the appropriate support channels Deliver professional onsite customer service Requirements Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred) Ability to carry out break/fix repairs confidently and independently Previous field engineering experience essential Own vehicle and basic tools Strong time-management and organisational skills Flexibility to work across multiple customer sites Desirable Skills Familiarity with ticketing systems and mobile service apps HP or Lenovo SQ certification (advantageous but not required) JBRP1_UKTJ
13/12/2025
Full time
Hardware Break/Fix Field Computer Engineer (L2) Bristol Job Title: Break/Fix Engineer (L2) Location: Bristol (Field-Based) Contract Duration: Until December 19 th Working Hours: MondayFriday, 08:3017:00 Day Rate: £210 per day (Inside IR35, via umbrella) Expenses: Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Bristol area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops, including component replacement and hardware-level troubleshooting. HP/Lenovo SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service app to: Manage, update, and close tickets Check in/out parts and return unused components daily Perform tasks such as BIOS updates and device branding as required Maintain safe working practices and escalate issues through the appropriate support channels Deliver professional onsite customer service Requirements Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred) Ability to carry out break/fix repairs confidently and independently Previous field engineering experience essential Own vehicle and basic tools Strong time-management and organisational skills Flexibility to work across multiple customer sites Desirable Skills Familiarity with ticketing systems and mobile service apps HP or Lenovo SQ certification (advantageous but not required) JBRP1_UKTJ
In a team providing 24/7 IT support for On-Prem and Cloud applications As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Work will vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks. Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or fairly close to Cambridge (up to 1.5 hours away commute; athough in general you may only be in the office 2+ days per week). You would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role). Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc ). Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL). Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP). Additional experience with database administration (SQL Server, Oracle); MS 365 administration; virtual machine hosting; and Azure would be beneficial. The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important. On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life balance when possible. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27483 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
13/12/2025
Full time
In a team providing 24/7 IT support for On-Prem and Cloud applications As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Work will vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks. Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or fairly close to Cambridge (up to 1.5 hours away commute; athough in general you may only be in the office 2+ days per week). You would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role). Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc ). Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL). Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP). Additional experience with database administration (SQL Server, Oracle); MS 365 administration; virtual machine hosting; and Azure would be beneficial. The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important. On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life balance when possible. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27483 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
12/12/2025
Full time
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
12/12/2025
Full time
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Staff Firmware Engineer - Infrastructure Platforms Bristol - Hybrid 88,000- 115,000 base + circa $171,000 joining equity (4-year vesting) + circa $85,500 p.a. ongoing equity + 25 Days Holiday + 8 Bank Holidays + 4-week paid sabbatical every 4 years + 1 shutdown day per quarter + Private Medical + Travel Insurance + Electric Vehicle Scheme + Progression + 2 Pay Reviews per Year Excellent opportunity for a Staff Firmware Engineer with deep embedded C experience to join a world-leading technology business and play a key role in the firmware that underpins the next generation of global computing infrastructure. This organisation has built one of the world's most pervasive compute architectures, powering everything from IoT and automotive through to desktops, data centres and the cloud. Their infrastructure platform solutions are the foundation for the next era of digital infrastructure, and this team is at the heart of delivering production-quality firmware to customers worldwide. In this role you will join a core System Solutions team, owning the development, support and maintenance of platform firmware used in real-world infrastructure deployments. You'll lead defect triage and fixes, coordinate downstream release updates, and act as a primary technical interface to customers while collaborating closely with internal firmware and release engineering teams. The ideal candidate will be an expert in embedded C with a strong background in product-quality firmware, with proven, hands-on bootloader experience as an essential requirement, alongside device drivers, ideally within server or infrastructure environments. You'll be comfortable owning complex defect management, working with standards such as UEFI and ACPI, and engaging directly with customers and open-source communities around infrastructure platform solutions. This is a fantastic opportunity to join a truly world-leading organisation, work on technology that sits at the core of "wherever computing happens", and benefit from a highly competitive package, exceptional equity and long-term career progression within cutting-edge infrastructure engineering. The Role: Support, maintain and evolve production-quality firmware for complex infrastructure platform solutions Lead defect triage, management and fixing, including feature backporting for downstream releases Act as a primary technical interface to customers on complex firmware and system software issues Collaborate with firmware and release teams on bootloaders, device drivers, UEFI/ACPI and system software The Person: Expert in C for embedded systems with strong low-level debugging skills Proven experience delivering and maintaining product-quality firmware, with essential hands-on bootloader experience (plus device drivers and system software) Background in UEFI/ACPI and structured defect management for complex systems (ideally server/infrastructure) Familiar with RAS, hypervisors, CXL, power management and security; open-source experience highly beneficial Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact the team at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
11/12/2025
Full time
Staff Firmware Engineer - Infrastructure Platforms Bristol - Hybrid 88,000- 115,000 base + circa $171,000 joining equity (4-year vesting) + circa $85,500 p.a. ongoing equity + 25 Days Holiday + 8 Bank Holidays + 4-week paid sabbatical every 4 years + 1 shutdown day per quarter + Private Medical + Travel Insurance + Electric Vehicle Scheme + Progression + 2 Pay Reviews per Year Excellent opportunity for a Staff Firmware Engineer with deep embedded C experience to join a world-leading technology business and play a key role in the firmware that underpins the next generation of global computing infrastructure. This organisation has built one of the world's most pervasive compute architectures, powering everything from IoT and automotive through to desktops, data centres and the cloud. Their infrastructure platform solutions are the foundation for the next era of digital infrastructure, and this team is at the heart of delivering production-quality firmware to customers worldwide. In this role you will join a core System Solutions team, owning the development, support and maintenance of platform firmware used in real-world infrastructure deployments. You'll lead defect triage and fixes, coordinate downstream release updates, and act as a primary technical interface to customers while collaborating closely with internal firmware and release engineering teams. The ideal candidate will be an expert in embedded C with a strong background in product-quality firmware, with proven, hands-on bootloader experience as an essential requirement, alongside device drivers, ideally within server or infrastructure environments. You'll be comfortable owning complex defect management, working with standards such as UEFI and ACPI, and engaging directly with customers and open-source communities around infrastructure platform solutions. This is a fantastic opportunity to join a truly world-leading organisation, work on technology that sits at the core of "wherever computing happens", and benefit from a highly competitive package, exceptional equity and long-term career progression within cutting-edge infrastructure engineering. The Role: Support, maintain and evolve production-quality firmware for complex infrastructure platform solutions Lead defect triage, management and fixing, including feature backporting for downstream releases Act as a primary technical interface to customers on complex firmware and system software issues Collaborate with firmware and release teams on bootloaders, device drivers, UEFI/ACPI and system software The Person: Expert in C for embedded systems with strong low-level debugging skills Proven experience delivering and maintaining product-quality firmware, with essential hands-on bootloader experience (plus device drivers and system software) Background in UEFI/ACPI and structured defect management for complex systems (ideally server/infrastructure) Familiar with RAS, hypervisors, CXL, power management and security; open-source experience highly beneficial Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact the team at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Information Systems Service Desk Agent - Hybrid (3x week in the office) - £26,225 Overview: We're looking for an enthusiastic Information Systems Service Desk Agent to join our clients high performing IS team. In this role, you'll be at the heart of a collaborative environment that supports the technology needs of the professionals who help athletes perform at their best. Role Responsibilities: Provide first-line support for hardware and software, resolving as many issues as possible on a first-time-fix basis Log, monitor and escalate incidents through our Service Desk ticketing system Keep users informed with timely updates on ongoing issues Provide administration and troubleshooting across the Microsoft 365 suite, Azure Active Directory and Exchange Support IS projects and help identify improvements to processes Produce clear, consistent documentation and contribute to our growing Knowledge Base Provide occasional on-site support across locations Essential Experience & Skills: Experience working in an IT Service Desk environment Strong troubleshooting skills across desktop, mobile and networking technologies Ability to prioritise workload under pressure Clear, user-friendly communication skills Desirable Skills & Experience: Level 2 or Level 3 ICT qualifications, or equivalents CompTIA A+ Experience with Exchange and M365 administration Experience supporting MDM, device security and encryption Knowledge of cyber security threats, MFA and best-practice countermeasures Package: £26,225 Full Corporate Benefits Sheffield (3x week in the office)
11/12/2025
Full time
Information Systems Service Desk Agent - Hybrid (3x week in the office) - £26,225 Overview: We're looking for an enthusiastic Information Systems Service Desk Agent to join our clients high performing IS team. In this role, you'll be at the heart of a collaborative environment that supports the technology needs of the professionals who help athletes perform at their best. Role Responsibilities: Provide first-line support for hardware and software, resolving as many issues as possible on a first-time-fix basis Log, monitor and escalate incidents through our Service Desk ticketing system Keep users informed with timely updates on ongoing issues Provide administration and troubleshooting across the Microsoft 365 suite, Azure Active Directory and Exchange Support IS projects and help identify improvements to processes Produce clear, consistent documentation and contribute to our growing Knowledge Base Provide occasional on-site support across locations Essential Experience & Skills: Experience working in an IT Service Desk environment Strong troubleshooting skills across desktop, mobile and networking technologies Ability to prioritise workload under pressure Clear, user-friendly communication skills Desirable Skills & Experience: Level 2 or Level 3 ICT qualifications, or equivalents CompTIA A+ Experience with Exchange and M365 administration Experience supporting MDM, device security and encryption Knowledge of cyber security threats, MFA and best-practice countermeasures Package: £26,225 Full Corporate Benefits Sheffield (3x week in the office)
Job Opportunity: Contract Deskside Support Engineer (Windows 11 Rollout) Are you a proactive, highly skilled 2nd Line Deskside Support Engineer with a passion for project delivery? We are seeking a dedicated professional to join a fast-paced corporate environment and play a crucial role in a major Windows 11 deployment project for 1000 users. Detail Information Location Newark, Nottinghamshire Type of Hire Contract Contract Duration 3 months (initially) Onsite Requirement 5 Days Onsite Team/Function 2nd Line IT Newark Deskside Support Users Supported 1000 users Primary Project Focus Windows 11 Rollout (build and deployment) What You'll Be Doing: The Mission You will be an integral part of the IT Deskside Support team, driving the success of our corporate Windows 11 rollout while maintaining an industry-leading IT service function. Windows 11 Deployment Expert: Image, configure, and deploy the Windows 11 operating system to user specifications across a large estate of HP and Microsoft workstations. Project Leadership: Organise and manage a wide business deployment, running multiple workstreams concurrently to ensure a seamless transition for all colleagues. High-Quality Support: Provide expert 1st/2nd Line IT Support, troubleshooting complex hardware and software incidents efficiently. Build & Logistics: Oversee the build of new laptops, manage failure logging, and coordinate resolutions with the Build Team. Process Ownership: Strictly follow procurement and asset management procedures, contributing to the integrity of our IT estate. Continuous Improvement: Identify and participate in initiatives to constantly improve the quality and effectiveness of our IT operational service. What We're Looking For: Your Profile The ideal candidate will have strong mandatory skills in EUC Desktop Engineering and be comfortable working in a large corporate structure. Technical & Project Skills (Ideally): Confidence working with deployment technologies such as SCCM (System Center Configuration Manager) . Strong technical foundation across Windows 7/8/10 , Office 365, Exchange, and Active Directory . Proven experience in providing IT support within a similar large-scale project environment. Professional & Soft Skills (Essential): Organizational Mastery: Possess strong organizational skills and the ability to work under pressure, managing multiple workstreams simultaneously. Problem-Solver: Strong analytical and problem-solving skills to tackle challenging technical issues. Customer Focus: Excellent customer-facing skills and ability to build strong, effective working relationships at all levels of the business. Drive & Motivation: A strong "can-do" attitude, a passion for IT, and motivation to see the most challenging tasks through to completion. If you are ready to put your Windows deployment and Deskside Support expertise to the test in a demanding yet rewarding project environment, apply now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
11/12/2025
Contractor
Job Opportunity: Contract Deskside Support Engineer (Windows 11 Rollout) Are you a proactive, highly skilled 2nd Line Deskside Support Engineer with a passion for project delivery? We are seeking a dedicated professional to join a fast-paced corporate environment and play a crucial role in a major Windows 11 deployment project for 1000 users. Detail Information Location Newark, Nottinghamshire Type of Hire Contract Contract Duration 3 months (initially) Onsite Requirement 5 Days Onsite Team/Function 2nd Line IT Newark Deskside Support Users Supported 1000 users Primary Project Focus Windows 11 Rollout (build and deployment) What You'll Be Doing: The Mission You will be an integral part of the IT Deskside Support team, driving the success of our corporate Windows 11 rollout while maintaining an industry-leading IT service function. Windows 11 Deployment Expert: Image, configure, and deploy the Windows 11 operating system to user specifications across a large estate of HP and Microsoft workstations. Project Leadership: Organise and manage a wide business deployment, running multiple workstreams concurrently to ensure a seamless transition for all colleagues. High-Quality Support: Provide expert 1st/2nd Line IT Support, troubleshooting complex hardware and software incidents efficiently. Build & Logistics: Oversee the build of new laptops, manage failure logging, and coordinate resolutions with the Build Team. Process Ownership: Strictly follow procurement and asset management procedures, contributing to the integrity of our IT estate. Continuous Improvement: Identify and participate in initiatives to constantly improve the quality and effectiveness of our IT operational service. What We're Looking For: Your Profile The ideal candidate will have strong mandatory skills in EUC Desktop Engineering and be comfortable working in a large corporate structure. Technical & Project Skills (Ideally): Confidence working with deployment technologies such as SCCM (System Center Configuration Manager) . Strong technical foundation across Windows 7/8/10 , Office 365, Exchange, and Active Directory . Proven experience in providing IT support within a similar large-scale project environment. Professional & Soft Skills (Essential): Organizational Mastery: Possess strong organizational skills and the ability to work under pressure, managing multiple workstreams simultaneously. Problem-Solver: Strong analytical and problem-solving skills to tackle challenging technical issues. Customer Focus: Excellent customer-facing skills and ability to build strong, effective working relationships at all levels of the business. Drive & Motivation: A strong "can-do" attitude, a passion for IT, and motivation to see the most challenging tasks through to completion. If you are ready to put your Windows deployment and Deskside Support expertise to the test in a demanding yet rewarding project environment, apply now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking a skilled Tech2 Field Engineer to support the on-site deployment of new hardware devices and manage the secure storage of Legacy equipment. This role is ideal for someone who thrives in hands-on technical environments, enjoys problem-solving, and can work independently while representing the organisation professionally at customer or internal sites. Location: Leeds Quarry House: Oxford Rd - Manchester Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: 07th & 08th January 2026 Key Responsibilities Deploy, install, and configure new devices at customer or internal locations. Perform site readiness checks to ensure successful installation and integration. Decommission, disconnect, and safely remove Legacy devices. Catalogue, package, and store Legacy equipment in accordance with company procedures. Conduct basic troubleshooting and testing to confirm successful deployment. Maintain accurate documentation of installations, asset movements, and site activities. Liaise with project managers, site contacts, and other engineers to coordinate deployment schedules. Ensure all work complies with health, safety, and security standards. Provide clear updates and reports on progress, issues, and completed tasks. Key Requirements Previous experience in a Tech2, Field Engineer, Desktop Support, or similar technical role. Strong understanding of hardware installation, cabling, and device configuration. Ability to diagnose and resolve basic technical issues on-site. Experience handling and storing IT equipment safely and securely. Good communication skills and the ability to work with customers and stakeholders. Strong organisational skills with attention to detail. Ability to travel to various sites as required. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
11/12/2025
Contractor
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking a skilled Tech2 Field Engineer to support the on-site deployment of new hardware devices and manage the secure storage of Legacy equipment. This role is ideal for someone who thrives in hands-on technical environments, enjoys problem-solving, and can work independently while representing the organisation professionally at customer or internal sites. Location: Leeds Quarry House: Oxford Rd - Manchester Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: 07th & 08th January 2026 Key Responsibilities Deploy, install, and configure new devices at customer or internal locations. Perform site readiness checks to ensure successful installation and integration. Decommission, disconnect, and safely remove Legacy devices. Catalogue, package, and store Legacy equipment in accordance with company procedures. Conduct basic troubleshooting and testing to confirm successful deployment. Maintain accurate documentation of installations, asset movements, and site activities. Liaise with project managers, site contacts, and other engineers to coordinate deployment schedules. Ensure all work complies with health, safety, and security standards. Provide clear updates and reports on progress, issues, and completed tasks. Key Requirements Previous experience in a Tech2, Field Engineer, Desktop Support, or similar technical role. Strong understanding of hardware installation, cabling, and device configuration. Ability to diagnose and resolve basic technical issues on-site. Experience handling and storing IT equipment safely and securely. Good communication skills and the ability to work with customers and stakeholders. Strong organisational skills with attention to detail. Ability to travel to various sites as required. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
FLS Engineer Start Date: 10/11/2025 End Date: 08/05/2026 Pay Grade / Rate: Umbrella: £17.30 per hour Location: Hatfield, Hertfordshire Job Title: FLS Engineer Hours: Rotating shifts between 07:00 - 19:00 (7.5 hrs per shift) + 30-minute lunch. Flexibility may be requested. Role Type: Engineering What is an FLS Engineer? An FLS (Field and Lifecycle Services) Engineer manages IT hardware throughout its lifecycle, from inspection and testing to maintenance and preparation for deployment. You'll work in a fast-paced environment ensuring devices are ready to perform at their best. Key Responsibilities Inspect, test, clean, and prepare IT hardware (laptops, desktops, screens, mobile devices). Track and manage assets accurately using our systems. Resolve discrepancies and liaise with distribution teams. Maintain 6S standards for a safe, organized workspace. Support urgent investigations to meet SLAs. Collaborate across teams to keep operations smooth and efficient. Ideal Candidate Profile Strong admin and communication skills. Experience with Microsoft applications and IT hardware/software support. Attention to detail and accuracy in data handling. Ability to gain OEM and IT certifications (ITIL preferred). Previous corporate IT experience is a plus. Proactive, flexible, and team-oriented with a sense of urgency. Excellent time management and organizational skills. JBRP1_UKTJ
11/12/2025
Full time
FLS Engineer Start Date: 10/11/2025 End Date: 08/05/2026 Pay Grade / Rate: Umbrella: £17.30 per hour Location: Hatfield, Hertfordshire Job Title: FLS Engineer Hours: Rotating shifts between 07:00 - 19:00 (7.5 hrs per shift) + 30-minute lunch. Flexibility may be requested. Role Type: Engineering What is an FLS Engineer? An FLS (Field and Lifecycle Services) Engineer manages IT hardware throughout its lifecycle, from inspection and testing to maintenance and preparation for deployment. You'll work in a fast-paced environment ensuring devices are ready to perform at their best. Key Responsibilities Inspect, test, clean, and prepare IT hardware (laptops, desktops, screens, mobile devices). Track and manage assets accurately using our systems. Resolve discrepancies and liaise with distribution teams. Maintain 6S standards for a safe, organized workspace. Support urgent investigations to meet SLAs. Collaborate across teams to keep operations smooth and efficient. Ideal Candidate Profile Strong admin and communication skills. Experience with Microsoft applications and IT hardware/software support. Attention to detail and accuracy in data handling. Ability to gain OEM and IT certifications (ITIL preferred). Previous corporate IT experience is a plus. Proactive, flexible, and team-oriented with a sense of urgency. Excellent time management and organizational skills. JBRP1_UKTJ
Role Overview We are seeking a DV-cleared Infrastructure Engineer to support the design, build, integration, and maintenance of secure on-premise IT infrastructure within a Defence and National Security environment. This is a hands-on contract role, working within highly secure systems and to hardened build standards, supporting mission-critical platforms and services. Key Responsibilities Design, build, integrate, test, and maintain secure on-premise IT infrastructure solutions. Specify, deploy, and support Windows Server and Desktop environments , including repeatable operating system builds using Microsoft Deployment Toolkit (MDT) or equivalent tools. Implement hardware platforms and operating systems in line with hardened security build standards . Deliver Windows Server OS and Active Directory domain upgrades and migrations . Define, deploy, manage, and troubleshoot Microsoft Active Directory Group Policy . Implement, configure, and upgrade SAN storage solutions , including version migrations. Deploy and manage VMware virtualisation infrastructure . Integrate infrastructure with enterprise services such as: Monitoring and alerting tools Patch and update management platforms Anti-virus and endpoint security solutions Conduct vulnerability and compliance activities using recognised scanning tools. Design, build, and deploy Public Key Infrastructure (PKI) solutions. Produce and maintain High-Level Design (HLD) and Low-Level Design (LLD) documentation and detailed build guides. Essential Skills & Experience Strong hands-on experience delivering infrastructure solutions in secure Defence or National Security environments . Proven experience working with: Windows Server & Desktop Microsoft Active Directory & Group Policy VMware virtualisation SAN storage technologies Experience implementing and operating systems to hardened build and security standards . Familiarity with vulnerability assessment and compliance scanning tools. Experience designing and deploying PKI infrastructure. Ability to produce clear, structured technical documentation. Active UKSV DV clearance (mandatory). Additional Information Role is based in Hemel Hempstead ; on-site attendance will be required in line with security constraints. Due to the nature of the work, only candidates with live DV clearance can be considered .
11/12/2025
Contractor
Role Overview We are seeking a DV-cleared Infrastructure Engineer to support the design, build, integration, and maintenance of secure on-premise IT infrastructure within a Defence and National Security environment. This is a hands-on contract role, working within highly secure systems and to hardened build standards, supporting mission-critical platforms and services. Key Responsibilities Design, build, integrate, test, and maintain secure on-premise IT infrastructure solutions. Specify, deploy, and support Windows Server and Desktop environments , including repeatable operating system builds using Microsoft Deployment Toolkit (MDT) or equivalent tools. Implement hardware platforms and operating systems in line with hardened security build standards . Deliver Windows Server OS and Active Directory domain upgrades and migrations . Define, deploy, manage, and troubleshoot Microsoft Active Directory Group Policy . Implement, configure, and upgrade SAN storage solutions , including version migrations. Deploy and manage VMware virtualisation infrastructure . Integrate infrastructure with enterprise services such as: Monitoring and alerting tools Patch and update management platforms Anti-virus and endpoint security solutions Conduct vulnerability and compliance activities using recognised scanning tools. Design, build, and deploy Public Key Infrastructure (PKI) solutions. Produce and maintain High-Level Design (HLD) and Low-Level Design (LLD) documentation and detailed build guides. Essential Skills & Experience Strong hands-on experience delivering infrastructure solutions in secure Defence or National Security environments . Proven experience working with: Windows Server & Desktop Microsoft Active Directory & Group Policy VMware virtualisation SAN storage technologies Experience implementing and operating systems to hardened build and security standards . Familiarity with vulnerability assessment and compliance scanning tools. Experience designing and deploying PKI infrastructure. Ability to produce clear, structured technical documentation. Active UKSV DV clearance (mandatory). Additional Information Role is based in Hemel Hempstead ; on-site attendance will be required in line with security constraints. Due to the nature of the work, only candidates with live DV clearance can be considered .
Site Technician Milton Keynes 21 per hour (Paid via Umbrella PAYE - 591 take home per week) Do you have experience working with IT hardware, device configuration or technical setup tasks? Are you looking for a short-term contract where you'll play an important role supporting a nationwide retail technology rollout? My client is a leading services provider supporting technology installations across major retail stores. They are now seeking a Technician/Engineer to join the Phone Configuration project team based in Milton Keynes for a 6-week contract. This role is ideal for someone with a background in telecoms, EPOS, desktop support, or any hands-on technical configuration work, who is reliable, detail-focused and able to follow clear processes. The Role Perform firmware upgrades on IP phone systems (Voip), complete store assignment and configuration, scan and log MAC addresses accurately, ensure all work is recorded and documented correctly This role is based mainly out of their site in Milton Keynes but you will be required to visit a nearby storage unit where the phones will be stored ready for the field engineers 8am to 5pm Monday to Friday Start date estimated 5th January, project length: 6 weeks The Candidate Experience in technical device configuration, IT hardware setup, telecoms, or similar Strong attention to detail - accuracy in logging and documentation is essential Reliable, organised, and professional UK driving license Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
10/12/2025
Contractor
Site Technician Milton Keynes 21 per hour (Paid via Umbrella PAYE - 591 take home per week) Do you have experience working with IT hardware, device configuration or technical setup tasks? Are you looking for a short-term contract where you'll play an important role supporting a nationwide retail technology rollout? My client is a leading services provider supporting technology installations across major retail stores. They are now seeking a Technician/Engineer to join the Phone Configuration project team based in Milton Keynes for a 6-week contract. This role is ideal for someone with a background in telecoms, EPOS, desktop support, or any hands-on technical configuration work, who is reliable, detail-focused and able to follow clear processes. The Role Perform firmware upgrades on IP phone systems (Voip), complete store assignment and configuration, scan and log MAC addresses accurately, ensure all work is recorded and documented correctly This role is based mainly out of their site in Milton Keynes but you will be required to visit a nearby storage unit where the phones will be stored ready for the field engineers 8am to 5pm Monday to Friday Start date estimated 5th January, project length: 6 weeks The Candidate Experience in technical device configuration, IT hardware setup, telecoms, or similar Strong attention to detail - accuracy in logging and documentation is essential Reliable, organised, and professional UK driving license Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
IT Support Engineer - Manufacturing Location : Rotherham Parkgate Hours : 35 hours / week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch Salary : 37,000 - 40,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of systems used by all the majorbusinesses within the UK, US, NL, PL and France. Utilising advanced robot technology and modern machinery we deliver products in high quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based at their Rotherham Parkgate premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Windows servers - infrastrucure and admin (new users etc.) Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, WIFI etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Enthusiasm and willingness to succeed Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Installation and configuration of hardware and peripherals Networking, LAN/WAN/WLAN/VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications in an IT related subject At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.
10/12/2025
Full time
IT Support Engineer - Manufacturing Location : Rotherham Parkgate Hours : 35 hours / week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch Salary : 37,000 - 40,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of systems used by all the majorbusinesses within the UK, US, NL, PL and France. Utilising advanced robot technology and modern machinery we deliver products in high quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based at their Rotherham Parkgate premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Windows servers - infrastrucure and admin (new users etc.) Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, WIFI etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Enthusiasm and willingness to succeed Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Installation and configuration of hardware and peripherals Networking, LAN/WAN/WLAN/VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications in an IT related subject At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.
Onsite IT Support Engineer 5 Days Onsite Birmingham £150/day Outside IR35 We re working with a renowned business in Birmingham to find a hands-on IT Support Engineer. This fully onsite role is ideal for someone with strong practical experience in Autopilot, Intune, and Azure, delivering end-user and infrastructure support across the business. Requirements Serve as the primary onsite point of contact for IT support Provide 2nd/3rd line support for Windows, Microsoft 365, printers, and peripherals Deploy, configure, and manage devices using Autopilot, Intune, and Azure Support onboarding/offboarding, VPN/VDI users, and hardware rollouts Liaise with vendors, maintain IT documentation, and ensure compliance with IT policies Skills Strong hands-on experience with Autopilot, Intune, and Azure Proven experience in Desktop/EUC/IT Support roles Solid knowledge of Windows 10/11, Microsoft 365, and enterprise applications Basic networking knowledge and experience with Active Directory Excellent communication and customer service skills This is a great opportunity to work onsite with a respected company. If this opportunity is for you please dont hesitate to apply.
10/12/2025
Contractor
Onsite IT Support Engineer 5 Days Onsite Birmingham £150/day Outside IR35 We re working with a renowned business in Birmingham to find a hands-on IT Support Engineer. This fully onsite role is ideal for someone with strong practical experience in Autopilot, Intune, and Azure, delivering end-user and infrastructure support across the business. Requirements Serve as the primary onsite point of contact for IT support Provide 2nd/3rd line support for Windows, Microsoft 365, printers, and peripherals Deploy, configure, and manage devices using Autopilot, Intune, and Azure Support onboarding/offboarding, VPN/VDI users, and hardware rollouts Liaise with vendors, maintain IT documentation, and ensure compliance with IT policies Skills Strong hands-on experience with Autopilot, Intune, and Azure Proven experience in Desktop/EUC/IT Support roles Solid knowledge of Windows 10/11, Microsoft 365, and enterprise applications Basic networking knowledge and experience with Active Directory Excellent communication and customer service skills This is a great opportunity to work onsite with a respected company. If this opportunity is for you please dont hesitate to apply.
Windows 11 Deployment Engineer - Washington - Tyne & Wear Role: Windows 11 Deployment Engineer Duration: 8th Dec - 16th Dec Clearance: BPSS, NPPV OR SC Hours: Monday-Friday, standard 8-hour day Key Responsibilities: Meet users in pre-booked 30-minute session Swap devices, complete scripted checks, confirm successful handover Ensure new device boots, connects, and functions correctly Collect and record return of old devices Escalate any issues to on-site technical support Ideal Experience: Previous desktop support, floorwalking, or device-deployment experience Strong interpersonal skills and customer confidence Comfortable working in structured, high-throughput environments
10/12/2025
Contractor
Windows 11 Deployment Engineer - Washington - Tyne & Wear Role: Windows 11 Deployment Engineer Duration: 8th Dec - 16th Dec Clearance: BPSS, NPPV OR SC Hours: Monday-Friday, standard 8-hour day Key Responsibilities: Meet users in pre-booked 30-minute session Swap devices, complete scripted checks, confirm successful handover Ensure new device boots, connects, and functions correctly Collect and record return of old devices Escalate any issues to on-site technical support Ideal Experience: Previous desktop support, floorwalking, or device-deployment experience Strong interpersonal skills and customer confidence Comfortable working in structured, high-throughput environments
Mfp printer /hardware/computer field engineer - Glasgow Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Glasgow Employment Type: 6 month contract (inside IR35 Umbrella only) Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Diagnose and repair devices to board level with accuracy and efficiency. Deliver Level 1 deskside support for Windows-based systems. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates within service management systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. Must Haves Full UK driving licence (maximum 6 penalty points). Legal right to work in the UK. No restrictions preventing the attainment of SC Security Clearance. Flexibility to work variable start/finish times as required by the business. Skills & Experience Proven experience as a printer and MFP engineer, including repair to board level. Demonstrated ability to repair laptops and desktops to board level; vendor certifications (Lenovo, HP, Dell) highly advantageous. Hands-on experience providing L1 deskside support in Windows environments. Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh). Experience working in multi-site field service roles. JBRP1_UKTJ
10/12/2025
Full time
Mfp printer /hardware/computer field engineer - Glasgow Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Glasgow Employment Type: 6 month contract (inside IR35 Umbrella only) Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Diagnose and repair devices to board level with accuracy and efficiency. Deliver Level 1 deskside support for Windows-based systems. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates within service management systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. Must Haves Full UK driving licence (maximum 6 penalty points). Legal right to work in the UK. No restrictions preventing the attainment of SC Security Clearance. Flexibility to work variable start/finish times as required by the business. Skills & Experience Proven experience as a printer and MFP engineer, including repair to board level. Demonstrated ability to repair laptops and desktops to board level; vendor certifications (Lenovo, HP, Dell) highly advantageous. Hands-on experience providing L1 deskside support in Windows environments. Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh). Experience working in multi-site field service roles. JBRP1_UKTJ
Mfp printer /hardware/computer field engineer - Chelmsford Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Chelmsford Employment Type: 6 month contract (inside IR35 Umbrella only) Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and
10/12/2025
Full time
Mfp printer /hardware/computer field engineer - Chelmsford Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Chelmsford Employment Type: 6 month contract (inside IR35 Umbrella only) Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and
Mfp printer /hardware/computer field engineer - Chelmsford Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Chelmsford Employment Type: 6 month contract (inside IR35 Umbrella only) Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Diagnose and repair devices to board level with accuracy and efficiency. Deliver Level 1 deskside support for Windows-based systems. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates within service management systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. Must Haves Full UK driving licence (maximum 6 penalty points). Legal right to work in the UK. No restrictions preventing the attainment of SC Security Clearance. Flexibility to work variable start/finish times as required by the business. Skills & Experience Proven experience as a printer and MFP engineer, including repair to board level. Demonstrated ability to repair laptops and desktops to board level; vendor certifications (Lenovo, HP, Dell) highly advantageous. Hands-on experience providing L1 deskside support in Windows environments. Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh). Experience working in multi-site field service roles. JBRP1_UKTJ
10/12/2025
Full time
Mfp printer /hardware/computer field engineer - Chelmsford Pay Rate: £16.09 per hour for the first 3 months £16.41 per hour thereafter Location : Field-based, Chelmsford Employment Type: 6 month contract (inside IR35 Umbrella only) Clearance: Must be eligible for UK Security Clearance (SC) Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Diagnose and repair devices to board level with accuracy and efficiency. Deliver Level 1 deskside support for Windows-based systems. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates within service management systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. Must Haves Full UK driving licence (maximum 6 penalty points). Legal right to work in the UK. No restrictions preventing the attainment of SC Security Clearance. Flexibility to work variable start/finish times as required by the business. Skills & Experience Proven experience as a printer and MFP engineer, including repair to board level. Demonstrated ability to repair laptops and desktops to board level; vendor certifications (Lenovo, HP, Dell) highly advantageous. Hands-on experience providing L1 deskside support in Windows environments. Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh). Experience working in multi-site field service roles. JBRP1_UKTJ
