Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high-quality second-line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates to users to keep them informed of ticket progress. The successful candidate will contribute as a key member of the team, attending the office two to three times per week as required. This role is responsible for managing ticket escalations from the 1st Line Support team, providing assistance with hardware, software, and infrastructure queries that require a higher level of technical expertise. The post holder is expected to draw on their knowledge and experience to thoroughly troubleshoot and resolve these issues wherever possible. If a problem cannot be remedied at this stage, the analyst is responsible for escalating the ticket to the engineering teams, making certain that all appropriate troubleshooting steps have been completed. Detailed documentation of all actions taken and findings is required, ensuring that subsequent teams have comprehensive information to facilitate a swift resolution. Additionally, the analyst will contribute to service improvement initiatives, such as managing support queues and identifying opportunities for process enhancements on designated days. Professional development is highly encouraged at Voyage Care. The successful applicant will be expected to further their knowledge of the Azure platform and participate in meetings with other business units to gain a deeper understanding of various operational roles and daily tasks. Key Responsibilities Deliver high-quality second-line technical support to staff, ensuring prompt responses and regular updates on ticket progress. Manage ticket escalations from the 1st Line Support team, applying advanced technical knowledge to troubleshoot and resolve hardware, software, and infrastructure issues. Escalate unresolved Incident s and Problems to engineering teams, ensuring all troubleshooting steps are thoroughly documented for efficient handover. Provide technical assistance both remotely and on-site, including the installation and maintenance of hardware and software. Maintain and support IT infrastructure, such as PCs, laptops, printers etc. ensuring systems are operating optimally. Accurately log support calls and document fixes within the helpdesk ticketing system for future reference. Liaise with 3rd line support, infrastructure teams, and external suppliers to resolve complex or specialised technical issues. Proactively identify and report potential IT and cybersecurity risks to minimise organisational impact. Contribute to service improvement initiatives by managing support queues and suggesting process enhancements. Create and maintain knowledge articles to support the ongoing development of the service desk knowledge library. Participate in meetings with other business units to enhance understanding of operational roles and support professional development Skills, Experience and Qualifications Previous experience in a 2nd line IT support or similar technical support role within a service desk environment. Strong understanding of computer hardware, operating systems (including Windows 10/11), and common software applications. Experience managing user accounts and permissions in Active Directory and Entra ID. Using remote support tools and ticketing systems for logging and tracking incidents. Ability to diagnose and resolve more complex incidents that have been escalated from 1st line support. Knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN connectivity. Awareness of cybersecurity best practices and procedures for identifying and escalating risks. IT certifications (e.g., CompTIA A+, Microsoft Certs) are desirable but not essential. Strong organisational skills and the ability to prioritise workload. Essential Attributes Technical Proficiency: Strong skills in troubleshooting hardware, software, and network issues. Customer Service Skills: Ability to interact professionally and efficiently with users, acting as an internal customer. Documentation: Ability to clearly document technical issues and resolutions. Problem-Solving: Taking ownership of user problems and performing technical diagnosis to find effective solutions. Excellent communication and interpersonal skills for liaising with users and technical teams.
05/12/2025
Full time
Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high-quality second-line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates to users to keep them informed of ticket progress. The successful candidate will contribute as a key member of the team, attending the office two to three times per week as required. This role is responsible for managing ticket escalations from the 1st Line Support team, providing assistance with hardware, software, and infrastructure queries that require a higher level of technical expertise. The post holder is expected to draw on their knowledge and experience to thoroughly troubleshoot and resolve these issues wherever possible. If a problem cannot be remedied at this stage, the analyst is responsible for escalating the ticket to the engineering teams, making certain that all appropriate troubleshooting steps have been completed. Detailed documentation of all actions taken and findings is required, ensuring that subsequent teams have comprehensive information to facilitate a swift resolution. Additionally, the analyst will contribute to service improvement initiatives, such as managing support queues and identifying opportunities for process enhancements on designated days. Professional development is highly encouraged at Voyage Care. The successful applicant will be expected to further their knowledge of the Azure platform and participate in meetings with other business units to gain a deeper understanding of various operational roles and daily tasks. Key Responsibilities Deliver high-quality second-line technical support to staff, ensuring prompt responses and regular updates on ticket progress. Manage ticket escalations from the 1st Line Support team, applying advanced technical knowledge to troubleshoot and resolve hardware, software, and infrastructure issues. Escalate unresolved Incident s and Problems to engineering teams, ensuring all troubleshooting steps are thoroughly documented for efficient handover. Provide technical assistance both remotely and on-site, including the installation and maintenance of hardware and software. Maintain and support IT infrastructure, such as PCs, laptops, printers etc. ensuring systems are operating optimally. Accurately log support calls and document fixes within the helpdesk ticketing system for future reference. Liaise with 3rd line support, infrastructure teams, and external suppliers to resolve complex or specialised technical issues. Proactively identify and report potential IT and cybersecurity risks to minimise organisational impact. Contribute to service improvement initiatives by managing support queues and suggesting process enhancements. Create and maintain knowledge articles to support the ongoing development of the service desk knowledge library. Participate in meetings with other business units to enhance understanding of operational roles and support professional development Skills, Experience and Qualifications Previous experience in a 2nd line IT support or similar technical support role within a service desk environment. Strong understanding of computer hardware, operating systems (including Windows 10/11), and common software applications. Experience managing user accounts and permissions in Active Directory and Entra ID. Using remote support tools and ticketing systems for logging and tracking incidents. Ability to diagnose and resolve more complex incidents that have been escalated from 1st line support. Knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN connectivity. Awareness of cybersecurity best practices and procedures for identifying and escalating risks. IT certifications (e.g., CompTIA A+, Microsoft Certs) are desirable but not essential. Strong organisational skills and the ability to prioritise workload. Essential Attributes Technical Proficiency: Strong skills in troubleshooting hardware, software, and network issues. Customer Service Skills: Ability to interact professionally and efficiently with users, acting as an internal customer. Documentation: Ability to clearly document technical issues and resolutions. Problem-Solving: Taking ownership of user problems and performing technical diagnosis to find effective solutions. Excellent communication and interpersonal skills for liaising with users and technical teams.
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to achieve their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Internal Grade C Job Description Experian Cyber Fusion Centre are looking for a new Manager of Attack Surface Management (ASM) to play a crucial role in our cybersecurity strategy. You will guide the success of the Continuous Threat Exposure Management (CTEM) program and build business engagement across global teams. You will ensure CTEM delivers reliable, applicable insights by defining and maintaining processes, integrating services with enterprise systems. Equally critical is leading the Business Engagement Team to establish trusted partnerships with regional infrastructure and application partners, aligning vulnerability management strategies with priorities. Through technical leadership and strategic influence, you will strengthen Experian's security posture and reduce risk across its global attack surface. This is an UK based remote position reporting to the Information Security Director for Cloud and Attack Surface Management. Primary Focus:- Lead CTEM Service Delivery: Manage processes for the Continuous Threat Exposure Management (CTEM) service and its provider. Ensure integration with Experian systems, delivering, reliable, and applicable security insights that inform risk reduction across the enterprise. Business Engagement: You will manage the Business Engagement Team and Service, providing expertise and strategic direction. Cultivate partnerships with regional infrastructure and application teams to ensure the vulnerability management strategy is understood, agreed upon, and implemented. Other Responsibilities:- Maintain risk stratification model to guide vulnerability prioritization based on threat and asset criticality; Identify vulnerability prioritization and asset coverage trends, escalating to senior leadership when vulnerability trends are not improving over time. Help with response to cybersecurity incidents or threat informed actions, ensuring accurate identification of applicable internal and external risks. Will use a broad and diverse combination of tools, techniques, and data sources to support highest confidence in attack surface discovery. Guide team members' daily project and operational activities Contribute to security and technology strategic planning to mature our programmes Work with Risk & Compliance teams on SOC 2, PCI DSS, HIPAA, and other audits. Research and recommend policy and procedures as they relate to Attack Surface Management Qualifications Expert experience supporting Attack Surface Management in vulnerability, remediation, and mitigation as it applies to the following. Common web applications, APIs, misconfigurations, hosts, mobile, Internet of Things, endpoints, infrastructure, cloud, network appliance, OS, firmware and software supply-chain. Management experience in an enterprise-level cybersecurity function. Experience engaging and presenting security topics at senior levels in an enterprise organization Experience managing Risk-Based Vulnerability Management models. In-depth knowledge of architecture, engineering, and operations of one or more vulnerability management tools, such as: Qualys, Rapid7, Tanium, Axonius, Armis, or other. Experience applying the following models to an enterprise security program: CMMI, ISO/IEC 2700, OWASP SAMM, NIST, SMM SANS Security Maturity Model. Experience developing security reports, trends, and metrics analysis. Experience with the application of some of the following frameworks - SANS, NIST 800-61, CVSS, CIS, OSSTM, ISO 27001, MITRE ATT&CK, PCI, HIPAA, GDPR or similar. Experience with cloud security practices Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping Additional Information Benefits package includes: Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here JBRP1_UKTJ
05/12/2025
Full time
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to achieve their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Internal Grade C Job Description Experian Cyber Fusion Centre are looking for a new Manager of Attack Surface Management (ASM) to play a crucial role in our cybersecurity strategy. You will guide the success of the Continuous Threat Exposure Management (CTEM) program and build business engagement across global teams. You will ensure CTEM delivers reliable, applicable insights by defining and maintaining processes, integrating services with enterprise systems. Equally critical is leading the Business Engagement Team to establish trusted partnerships with regional infrastructure and application partners, aligning vulnerability management strategies with priorities. Through technical leadership and strategic influence, you will strengthen Experian's security posture and reduce risk across its global attack surface. This is an UK based remote position reporting to the Information Security Director for Cloud and Attack Surface Management. Primary Focus:- Lead CTEM Service Delivery: Manage processes for the Continuous Threat Exposure Management (CTEM) service and its provider. Ensure integration with Experian systems, delivering, reliable, and applicable security insights that inform risk reduction across the enterprise. Business Engagement: You will manage the Business Engagement Team and Service, providing expertise and strategic direction. Cultivate partnerships with regional infrastructure and application teams to ensure the vulnerability management strategy is understood, agreed upon, and implemented. Other Responsibilities:- Maintain risk stratification model to guide vulnerability prioritization based on threat and asset criticality; Identify vulnerability prioritization and asset coverage trends, escalating to senior leadership when vulnerability trends are not improving over time. Help with response to cybersecurity incidents or threat informed actions, ensuring accurate identification of applicable internal and external risks. Will use a broad and diverse combination of tools, techniques, and data sources to support highest confidence in attack surface discovery. Guide team members' daily project and operational activities Contribute to security and technology strategic planning to mature our programmes Work with Risk & Compliance teams on SOC 2, PCI DSS, HIPAA, and other audits. Research and recommend policy and procedures as they relate to Attack Surface Management Qualifications Expert experience supporting Attack Surface Management in vulnerability, remediation, and mitigation as it applies to the following. Common web applications, APIs, misconfigurations, hosts, mobile, Internet of Things, endpoints, infrastructure, cloud, network appliance, OS, firmware and software supply-chain. Management experience in an enterprise-level cybersecurity function. Experience engaging and presenting security topics at senior levels in an enterprise organization Experience managing Risk-Based Vulnerability Management models. In-depth knowledge of architecture, engineering, and operations of one or more vulnerability management tools, such as: Qualys, Rapid7, Tanium, Axonius, Armis, or other. Experience applying the following models to an enterprise security program: CMMI, ISO/IEC 2700, OWASP SAMM, NIST, SMM SANS Security Maturity Model. Experience developing security reports, trends, and metrics analysis. Experience with the application of some of the following frameworks - SANS, NIST 800-61, CVSS, CIS, OSSTM, ISO 27001, MITRE ATT&CK, PCI, HIPAA, GDPR or similar. Experience with cloud security practices Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping Additional Information Benefits package includes: Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here JBRP1_UKTJ
Technical Manager Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point-of-Sale products. They have been at the forefront of POS & weigh price labelling technology for many years. Their products are used by many of the worlds leading global food processing and distribution companies. They are investing heavily in innovation and strengthening their technical capability. The Role Reporting to the Managing Director, the Technical Manager will lead all technical operations, including engineering, software development, IT infrastructure, cybersecurity, and product delivery. This is a pivotal role driving technical innovation, ensuring product quality, and aligning UK operations with global technology strategy. Key Responsibilities Lead multi-disciplinary teams across software, electronics, mechanical engineering, and IT. Oversee development of embedded and PC-based software platforms (Pascal/Delphi, C, C#, .NET). Manage firmware lifecycle and hardware improvements for industrial automation products. Own major engineering projects, technical roadmaps, and UKJapan collaboration. Oversee IT infrastructure, cybersecurity, and compliance with industry standards. Ensure regulatory compliance (NMi, WELMEC, MID, EMC, food hygiene). Mentor technical staff and promote continuous improvement. Provide technical support for customers and commercial teams. Skills & Experience Degree in Engineering, Computer Science, Electronics, IT Systems or related field (or equivalent experience). Demonstrated experience managing engineering or software development teams. Proven leadership of multi-discipline technical projects and product development. Experience working with industrial equipment, weighing systems, embedded hardware or automation beneficial. Strong understanding of IT infrastructure, cybersecurity principles, ERP/SQL systems and business-critical applications Strong leadership of multi-disciplinary technical teams. Expertise in embedded software, electronics, and IT systems. Knowledge of industrial automation and cybersecurity principles. Degree in Engineering, Computer Science, or related field (or equivalent experience). Proven track record in technical management and project delivery. Why Join? This is a high-impact role in a global organisation with ambitious UK growth plans. Youll shape technical strategy, lead innovation, and work on cutting-edge products across multiple sectors. Company Description As a global organisation with a turnover of £622 million worldwide and around 3,600 employees, our client is entering a new phase of growth within the UK. Building on the success of their industrial business, they are now expanding their distributor channel globally. They are looking for ambitious people to join them. If you want to be a key player in their future success and believe you have the drive and skills to join their dynamic team at this exciting time of growth, then please get in touch! JBRP1_UKTJ
03/12/2025
Full time
Technical Manager Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point-of-Sale products. They have been at the forefront of POS & weigh price labelling technology for many years. Their products are used by many of the worlds leading global food processing and distribution companies. They are investing heavily in innovation and strengthening their technical capability. The Role Reporting to the Managing Director, the Technical Manager will lead all technical operations, including engineering, software development, IT infrastructure, cybersecurity, and product delivery. This is a pivotal role driving technical innovation, ensuring product quality, and aligning UK operations with global technology strategy. Key Responsibilities Lead multi-disciplinary teams across software, electronics, mechanical engineering, and IT. Oversee development of embedded and PC-based software platforms (Pascal/Delphi, C, C#, .NET). Manage firmware lifecycle and hardware improvements for industrial automation products. Own major engineering projects, technical roadmaps, and UKJapan collaboration. Oversee IT infrastructure, cybersecurity, and compliance with industry standards. Ensure regulatory compliance (NMi, WELMEC, MID, EMC, food hygiene). Mentor technical staff and promote continuous improvement. Provide technical support for customers and commercial teams. Skills & Experience Degree in Engineering, Computer Science, Electronics, IT Systems or related field (or equivalent experience). Demonstrated experience managing engineering or software development teams. Proven leadership of multi-discipline technical projects and product development. Experience working with industrial equipment, weighing systems, embedded hardware or automation beneficial. Strong understanding of IT infrastructure, cybersecurity principles, ERP/SQL systems and business-critical applications Strong leadership of multi-disciplinary technical teams. Expertise in embedded software, electronics, and IT systems. Knowledge of industrial automation and cybersecurity principles. Degree in Engineering, Computer Science, or related field (or equivalent experience). Proven track record in technical management and project delivery. Why Join? This is a high-impact role in a global organisation with ambitious UK growth plans. Youll shape technical strategy, lead innovation, and work on cutting-edge products across multiple sectors. Company Description As a global organisation with a turnover of £622 million worldwide and around 3,600 employees, our client is entering a new phase of growth within the UK. Building on the success of their industrial business, they are now expanding their distributor channel globally. They are looking for ambitious people to join them. If you want to be a key player in their future success and believe you have the drive and skills to join their dynamic team at this exciting time of growth, then please get in touch! JBRP1_UKTJ
Technical Lead - Azure/O365 - Cheltenham Fully onsite work ! £45,000 - £60,000 salary A leading Cheltenham client seeks a hands-on Technical Lead to drive complex infrastructure projects, cloud migrations, and maintain technical standards. The role serves as the L3 escalation point and engineering team role model, with potential to advance to Technical Director and senior leadership. Key skills and responsibilities, Led Microsoft 365, SharePoint, and Azure/cloud migration projects from scoping to rollout. Delivered technical solutions and infrastructure migrations, ensuring quality and acting as escalation point. Developed and maintained cybersecurity strategies aligned with industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. Design and build secure user devices, including PC/laptop setups, anti-malware measures, mirroring, and device integrity. Interested? Please submit your updated CV to Dean Sadler-Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
01/09/2025
Full time
Technical Lead - Azure/O365 - Cheltenham Fully onsite work ! £45,000 - £60,000 salary A leading Cheltenham client seeks a hands-on Technical Lead to drive complex infrastructure projects, cloud migrations, and maintain technical standards. The role serves as the L3 escalation point and engineering team role model, with potential to advance to Technical Director and senior leadership. Key skills and responsibilities, Led Microsoft 365, SharePoint, and Azure/cloud migration projects from scoping to rollout. Delivered technical solutions and infrastructure migrations, ensuring quality and acting as escalation point. Developed and maintained cybersecurity strategies aligned with industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. Design and build secure user devices, including PC/laptop setups, anti-malware measures, mirroring, and device integrity. Interested? Please submit your updated CV to Dean Sadler-Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Senior Infrastructure Engineer - Security & Compliance (Contract)
Start Date: ASAP
Duration: 12 months
Rate: £550 per day (Outside IR35)
Location: Manchester (Hybrid, on-site as and when required)
Our public sector client in the Greater Manchester area is looking to engage a Senior Infrastructure Engineer on a long-term contract to support a major security and compliance transformation programme. The key goal is to drive alignment with NCSC CAF standards over the next two years - making this a critical and high-impact role within the organisation's wider infrastructure and cyber security landscape.
The successful contractor will join an established internal team and lead the delivery of key infrastructure and architectural components in support of this compliance ambition.
________________________________________
Key Skills & Experience Required:
- Extensive hands-on infrastructure and security engineering experience
- Proven delivery across multiple security frameworks, ideally including previous experience with NCSC CAF controls
- Deep architectural understanding, with solid grounding in Secure by Design and Zero Trust principles
- Ability to embed quickly within an existing team and understand complex infrastructure setups
- Strong verbal and written communication skills, capable of engaging with technical and non-technical stakeholders alike
- Proven ability to self-initiate and create technical processes.
- Creating standards and designs to align with the compliance goals.
- Proven ability to manage and maintain process and technical documentation.
- Advanced knowledge of Secure by design/Zero trust methodologies.
- Demonstrated experience in creating and implementing technical standards and documentation
- A self-starter who can work independently and proactively manage deliverables
________________________________________
Technical Skillset Required:
- Strong Microsoft-based infrastructure knowledge:
o Advanced Active Directory / Entra ID suite experience
o Deep expertise in Windows Server (Hyper-V, Azure Stack HCI, DNS, DHCP, DFS, Storage Spaces Direct)
o Advanced Microsoft 365 troubleshooting and administration (including Defender product suite, Identity, Endpoint, Office, and Cloud)
- Excellent working knowledge of Azure and AWS
- Understanding of encryption techniques and server hardening
- Exposure to Linux (beneficial but not essential)
- Microsoft Cybersecurity Architect certification or equivalent knowledge
01/06/2025
Senior Infrastructure Engineer - Security & Compliance (Contract)
Start Date: ASAP
Duration: 12 months
Rate: £550 per day (Outside IR35)
Location: Manchester (Hybrid, on-site as and when required)
Our public sector client in the Greater Manchester area is looking to engage a Senior Infrastructure Engineer on a long-term contract to support a major security and compliance transformation programme. The key goal is to drive alignment with NCSC CAF standards over the next two years - making this a critical and high-impact role within the organisation's wider infrastructure and cyber security landscape.
The successful contractor will join an established internal team and lead the delivery of key infrastructure and architectural components in support of this compliance ambition.
________________________________________
Key Skills & Experience Required:
- Extensive hands-on infrastructure and security engineering experience
- Proven delivery across multiple security frameworks, ideally including previous experience with NCSC CAF controls
- Deep architectural understanding, with solid grounding in Secure by Design and Zero Trust principles
- Ability to embed quickly within an existing team and understand complex infrastructure setups
- Strong verbal and written communication skills, capable of engaging with technical and non-technical stakeholders alike
- Proven ability to self-initiate and create technical processes.
- Creating standards and designs to align with the compliance goals.
- Proven ability to manage and maintain process and technical documentation.
- Advanced knowledge of Secure by design/Zero trust methodologies.
- Demonstrated experience in creating and implementing technical standards and documentation
- A self-starter who can work independently and proactively manage deliverables
________________________________________
Technical Skillset Required:
- Strong Microsoft-based infrastructure knowledge:
o Advanced Active Directory / Entra ID suite experience
o Deep expertise in Windows Server (Hyper-V, Azure Stack HCI, DNS, DHCP, DFS, Storage Spaces Direct)
o Advanced Microsoft 365 troubleshooting and administration (including Defender product suite, Identity, Endpoint, Office, and Cloud)
- Excellent working knowledge of Azure and AWS
- Understanding of encryption techniques and server hardening
- Exposure to Linux (beneficial but not essential)
- Microsoft Cybersecurity Architect certification or equivalent knowledge
ROLE SUMMARY The Global Information Security (GIS) organization delivers proactive cyber defense for the global Pfizer enterprise. Our mission is to secure all of Pfizer's information assets ranging from the manufacturing floor to the core data centers and out to the patient facing solutions. We achieve this mission through a team of world-class talent, utilizing top-tier technologies, advanced analytics, and the promotion of a cybersecurity ownership culture across the company. The Cyber Threat Intelligence team works with internal and external partners to reduce risk to Pfizer. The team provides timely situational awareness, conducts in depth analysis of threats, and translates indicators of threat into actionable information to reduce impact to Pfizer. Stakeholders include cybersecurity response teams, internal lines of business, senior leadership, external organizations such as law enforcement, and industry peers and intelligence sharing partners. The Senior Cyber Intelligence Analyst is responsible for conducting in-depth research, documentation, and intelligence analysis of key cyber threats, including threat actor tactics, techniques, and procedures (TTPs), to develop a comprehensive picture of the cyber threat landscape, improve Pfizer's security posture, and reduce risk. This individual will provide domain expertise to aid in the effective prioritization and analysis of threats in line with the needs of our stakeholders. The individual will have experience successfully executing all phases of the intelligence lifecycle in support of driving an intelligence led security organization. An ideal candidate for this role will have technical, communication, and interpersonal skills with previous experience mentoring peer CTI analysts and leading CTI initiatives. The position is an individual contributor role that will engage with cross functional internal colleagues and external partners and reports to the Director, Global Threat Research within the Pfizer Digital Global Information Security organization. ROLE RESPONSIBILITIES Perform intelligence analysis of cyber threat activity through execution of the threat intelligence lifecycle. Conduct in-depth intrusion analysis of cyber threats utilizing frameworks such as the Lockheed Martin Cyber Kill Chain, Diamond Model and MITRE ATT&CK. Develop strategic, tactical, and operational intelligence products for stakeholder dissemination in support of priority intelligence requirements. Curate threat intelligence related to the cyber threat landscape such as threat actors, malware, vulnerabilities and tactics, techniques, and procedures. Present cyber threat intelligence to stakeholders that helps drive both tactical and strategic priorities. Participate in and lead team projects centered around the cyber threat intelligence mission. Mentor peer CTI analysts through on the job training opportunities. Interface with external sharing communities through the sharing of timely and relevant cyber threats. QUALIFICATIONS BS in Information Security, Computer Sciences, Information Systems, Engineering, or equivalent with demonstrable professional experience in a corporate environment. Experience in understanding the techniques of Computer Network Exploitation and Defense (CNE / CND). Experience using frameworks such as the Lockheed Martin Cyber Kill Chain, Diamond Model and MITRE ATT&CK. Experience in information analysis and execution of the intelligence lifecycle. Experience developing and curating intelligence related to the cyber threat landscape such as threat actors, malware, vulnerabilities and tactics, techniques, and procedures. Experience with translating threat intelligence from OSINT and private intelligence reports into custom detections and mitigations across multiple security technologies. Experience performing technical indicator and TTP analysis using both open and closed source intelligence sources Ability to provide concise and accurate communications (both verbal and written) in disseminated intelligence products. Ability to communicate and establish rapport with a global team of incident responders and intelligence analysts. Experience mentoring peer analysts in all stages of the intelligence lifecycle. Work Location Assignment: Flexible
19/08/2023
Full time
ROLE SUMMARY The Global Information Security (GIS) organization delivers proactive cyber defense for the global Pfizer enterprise. Our mission is to secure all of Pfizer's information assets ranging from the manufacturing floor to the core data centers and out to the patient facing solutions. We achieve this mission through a team of world-class talent, utilizing top-tier technologies, advanced analytics, and the promotion of a cybersecurity ownership culture across the company. The Cyber Threat Intelligence team works with internal and external partners to reduce risk to Pfizer. The team provides timely situational awareness, conducts in depth analysis of threats, and translates indicators of threat into actionable information to reduce impact to Pfizer. Stakeholders include cybersecurity response teams, internal lines of business, senior leadership, external organizations such as law enforcement, and industry peers and intelligence sharing partners. The Senior Cyber Intelligence Analyst is responsible for conducting in-depth research, documentation, and intelligence analysis of key cyber threats, including threat actor tactics, techniques, and procedures (TTPs), to develop a comprehensive picture of the cyber threat landscape, improve Pfizer's security posture, and reduce risk. This individual will provide domain expertise to aid in the effective prioritization and analysis of threats in line with the needs of our stakeholders. The individual will have experience successfully executing all phases of the intelligence lifecycle in support of driving an intelligence led security organization. An ideal candidate for this role will have technical, communication, and interpersonal skills with previous experience mentoring peer CTI analysts and leading CTI initiatives. The position is an individual contributor role that will engage with cross functional internal colleagues and external partners and reports to the Director, Global Threat Research within the Pfizer Digital Global Information Security organization. ROLE RESPONSIBILITIES Perform intelligence analysis of cyber threat activity through execution of the threat intelligence lifecycle. Conduct in-depth intrusion analysis of cyber threats utilizing frameworks such as the Lockheed Martin Cyber Kill Chain, Diamond Model and MITRE ATT&CK. Develop strategic, tactical, and operational intelligence products for stakeholder dissemination in support of priority intelligence requirements. Curate threat intelligence related to the cyber threat landscape such as threat actors, malware, vulnerabilities and tactics, techniques, and procedures. Present cyber threat intelligence to stakeholders that helps drive both tactical and strategic priorities. Participate in and lead team projects centered around the cyber threat intelligence mission. Mentor peer CTI analysts through on the job training opportunities. Interface with external sharing communities through the sharing of timely and relevant cyber threats. QUALIFICATIONS BS in Information Security, Computer Sciences, Information Systems, Engineering, or equivalent with demonstrable professional experience in a corporate environment. Experience in understanding the techniques of Computer Network Exploitation and Defense (CNE / CND). Experience using frameworks such as the Lockheed Martin Cyber Kill Chain, Diamond Model and MITRE ATT&CK. Experience in information analysis and execution of the intelligence lifecycle. Experience developing and curating intelligence related to the cyber threat landscape such as threat actors, malware, vulnerabilities and tactics, techniques, and procedures. Experience with translating threat intelligence from OSINT and private intelligence reports into custom detections and mitigations across multiple security technologies. Experience performing technical indicator and TTP analysis using both open and closed source intelligence sources Ability to provide concise and accurate communications (both verbal and written) in disseminated intelligence products. Ability to communicate and establish rapport with a global team of incident responders and intelligence analysts. Experience mentoring peer analysts in all stages of the intelligence lifecycle. Work Location Assignment: Flexible
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
01/02/2022
Full time
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
01/02/2022
Full time
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
01/02/2022
Full time
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
01/02/2022
Full time
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
01/02/2022
Full time
About the opportunity: We are looking for a technical leader with vision and passion for operational technology (OT) cybersecurity engineering to join the EMEA People and Places Solutions team at Jacobs. You will be joining an entrepreneurial, proactive and enthusiastic team building OT cybersecurity solutions across sectors including energy, transportation, utilities and the built environment. Working alongside other subject matter and engineering experts you will be the leading technical advocate for securing complex, real life facilities and international operations. You will be expected to lead diverse teams, nurture and mentor other consultants and engage with customers and clients in pre-sales and ongoing business development activities. Reporting to the Director of Cybersecurity you will have scope to apply your leadership and management skills in a very technical but business driven environment making best use of a growing team. You will be expected to share knowledge and become the EMEA technical leader whilst retaining a significant commercial focus. This is a new and exciting opportunity for a passionate engineer that understands the detail of OT cybersecurity risk and how best to address it in complex environments. Industrial engineering, control systems or operational technology background. Ability to relate complex technical solutions to a business audience Deep understanding of OT cybersecurity technical standards, regulations and methodologies Experience of risk management and delivering complex OT cybersecurity projects Creativity Authentic Curious Adaptable Strategic mindset Cultivates innovation Growth mindset Ideally, you may also have experience with: Adapting and applying new OT engineering approaches OT cybersecurity incidents, policies, procedures and governance Functional safety and safety engineering Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow, and succeed - today and into tomorrow. Our Energy, Security & Technology business - are invested in you and your success. Everything we do - whether Aerospace, Defence, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It is our challenge as human beings, too. That is why we bring a thoughtful and collaborative approach to every one of our partnerships. It is our promise to challenge the status quo as we redefine how to solve the world's greatest challenges and transform big ideas into intelligent solutions for a more connected, sustainable world. Work life balance and flexibility is a key business strategy focus for Jacobs therefore we are considering flexible working hours, patterns, and locations to suit you and our business requirements. Key Responsibilities include : Performs the assessment and design and monitors ongoing process of a project, including the coordination of the project with project delivery team. Leading/working with a team of C&I engineers/designers in developing engineering deliverables throughout various stages of the project. Gathering information and developing survey scopes. Preparing RAMS, carrying out visual and intrusive inspections analysing data and reporting. Prepare plans, functional and technical specifications, contract documents, estimates and commissioning plans Develop P&IDs and I/O schedules Interfaces and co-ordinates with Safety Case and System Requirements teams. Performs calculations and evaluations in the design of equipment and systems for industrial and commercial applications. Participates in planning, cost development and management, and scheduling for assigned projects. Maintains effective communication with project team members and with the project delivery team and customer. Directs activities to ensure that construction, installation, and operational testing conform to functional specifications, recognized codes and standards, and customer requirements. Performs other duties assigned by Technical Director/Project Team. Works with minimal supervision and delivers to deadlines Responsible for the authors check on technical documentation Here's What You'll Need: Ideally Possess in depth knowledge of the C&I discipline. Experience in C&I schemes including DCS, PLC, SCADA. Functional Safety experience. Experience of control & protection systems Knowledge of electrical distribution systems Design Experience of sensors, relays, MCCs, circuit breakers and general control panel architecture Experience of working on Nuclear Significant System Experience of working to Safety Case Requirements Demonstrated record of maintaining own skills and knowledge at the forefront of the field. Commercial awareness. Experience in a contracting environment, relevant site experience. Possess suitable security clearance or capable of obtaining relevant NSV clearance under. Must be a sole UK national. Willing to work in Glasgow/West Scotland location. Desirable Professionally qualified (e.g. Incorporated/Chartered) Engineer with a degree (preferred but not necessary) in the relevant discipline. Experience in control and protection systems associated with synchrolifts / lifting platforms. Background in project design/engineering work in specialist area preferred (Nuclear and Defence Sector). Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture At Jacobs we see safety differently - we strive to go 'BeyondZero' by putting the health, safety and well-being of our employees first in everything we do. We are committed to equality across our business and we work with external organisations such as STEM, WISE (Women in Science & Engineering) and Stonewall. We are also Disability Confident Committed; therefore, we guarantee to interview all disabled applicants who meet the minimum criteria for a vacancy. When you join Jacobs you will have access to a wide range of Global Networks, centred on inclusion and diversity which is the foundation of our business and at the centre of our values. To find out more about our networks, please visit our website;
01/02/2022
Full time
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow, and succeed - today and into tomorrow. Our Energy, Security & Technology business - are invested in you and your success. Everything we do - whether Aerospace, Defence, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It is our challenge as human beings, too. That is why we bring a thoughtful and collaborative approach to every one of our partnerships. It is our promise to challenge the status quo as we redefine how to solve the world's greatest challenges and transform big ideas into intelligent solutions for a more connected, sustainable world. Work life balance and flexibility is a key business strategy focus for Jacobs therefore we are considering flexible working hours, patterns, and locations to suit you and our business requirements. Key Responsibilities include : Performs the assessment and design and monitors ongoing process of a project, including the coordination of the project with project delivery team. Leading/working with a team of C&I engineers/designers in developing engineering deliverables throughout various stages of the project. Gathering information and developing survey scopes. Preparing RAMS, carrying out visual and intrusive inspections analysing data and reporting. Prepare plans, functional and technical specifications, contract documents, estimates and commissioning plans Develop P&IDs and I/O schedules Interfaces and co-ordinates with Safety Case and System Requirements teams. Performs calculations and evaluations in the design of equipment and systems for industrial and commercial applications. Participates in planning, cost development and management, and scheduling for assigned projects. Maintains effective communication with project team members and with the project delivery team and customer. Directs activities to ensure that construction, installation, and operational testing conform to functional specifications, recognized codes and standards, and customer requirements. Performs other duties assigned by Technical Director/Project Team. Works with minimal supervision and delivers to deadlines Responsible for the authors check on technical documentation Here's What You'll Need: Ideally Possess in depth knowledge of the C&I discipline. Experience in C&I schemes including DCS, PLC, SCADA. Functional Safety experience. Experience of control & protection systems Knowledge of electrical distribution systems Design Experience of sensors, relays, MCCs, circuit breakers and general control panel architecture Experience of working on Nuclear Significant System Experience of working to Safety Case Requirements Demonstrated record of maintaining own skills and knowledge at the forefront of the field. Commercial awareness. Experience in a contracting environment, relevant site experience. Possess suitable security clearance or capable of obtaining relevant NSV clearance under. Must be a sole UK national. Willing to work in Glasgow/West Scotland location. Desirable Professionally qualified (e.g. Incorporated/Chartered) Engineer with a degree (preferred but not necessary) in the relevant discipline. Experience in control and protection systems associated with synchrolifts / lifting platforms. Background in project design/engineering work in specialist area preferred (Nuclear and Defence Sector). Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture At Jacobs we see safety differently - we strive to go 'BeyondZero' by putting the health, safety and well-being of our employees first in everything we do. We are committed to equality across our business and we work with external organisations such as STEM, WISE (Women in Science & Engineering) and Stonewall. We are also Disability Confident Committed; therefore, we guarantee to interview all disabled applicants who meet the minimum criteria for a vacancy. When you join Jacobs you will have access to a wide range of Global Networks, centred on inclusion and diversity which is the foundation of our business and at the centre of our values. To find out more about our networks, please visit our website;
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. At our Energy, Security & Technology (ES&T) business - we are invested in you and your success. Everything we do - whether Aerospace, Defence, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It is our challenge as human beings, too. That is why we bring a thoughtful and collaborative approach to every one of our partnerships. It is our promise to challenge the status quo as we redefine how to solve the world's greatest challenges and transform big ideas into intelligent solutions for a more connected, sustainable world. About the opportunity: Here's What You'll Need: Critical Mission Solutions We're invested in you and your success. Everything we do - whether Aerospace, Defence, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships. It's our promise to question the status quo as we redefine how to resolve the world's greatest problems and transform big ideas into intelligent solutions for a more connected, sustainable world. Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed -today and into tomorrow. The Jacobs Regulatory Support Directorate (RSD) provides technical, safety and security support to our nuclear regulatory customers through the provision of technical advice and guidance, as well as direct support on operational sites. RSD's Technical Cell provides in depth technical support to RSD Project Leads and Specialists. Do you want to play a vital role in existing and new defence and civil nuclear programmes in the UK, and want to provide key regulatory support to both defence and civil nuclear sectors? Then this is the opportunity for you. Jacobs is looking for a full time Senior/Principal Technical Specialists with experience and expertise in nuclear safety cases and their assessment. Of particular interest is experience of nuclear propulsion, the UK nuclear deterrent and the associated support and build activities at sites. The role is to join our RSD Technical Cell based at our Birchwood office in Cheshire. We encourage safety case professionals who do not have experience of regulatory support to apply. Outline: This role provides an exciting opportunity to support the regulation of the UK Defence Nuclear Enterprise (DNE) as an experienced nuclear safety case professional. The support provided by RSD spans both nuclear propulsion and deterrent, together with the systems and organisations that support them. You will bring a sound understanding of the requirements for an extensive safety case, together with knowledge of one or more areas of the DNE. The role is to carry out assessments and support inspection and audit activities relating to nuclear propulsion, and/or nuclear deterrent and the systems and organisations that support them in order to support the advice that RSD provides to the MOD Defence Nuclear Safety Regulator. Key Responsibilities will include: Providing formal regulatory assessments, nuclear safety assessment and advice on documents relating to nuclear propulsion, and/or nuclear deterrent and the systems and organisations that support them. This will be documented in formal letters, and the results presented to RSD Project Leads and other Specialists. To support regulators in conducting inspections of sites, and safety systems. Representing RSD at regulatory meetings with clients and other contractors Applying nuclear safety case knowledge, skills and experience to projects being carried out by RSD.Essential Degree in an engineering or scientific discipline, or equivalent combination of education and experience Knowledge of the production and assessment of nuclear safety cases. It is essential that applicants are, or can be, Security Cleared and are a UK national Desirable Professional Institution accredited Chartered status, or working towards Experience of developing or reviewing safety critical systems or operations. An ability to understand and deliberate on complex technical and safety arguments clearly and concisely, based upon mature knowledge and understanding Developed communication skills both written and oral Good interpersonal skills, to work as part of a team. A willingness to travel if need be for any associated project. A knowledge of an aspect of the Defence Nuclear Enterprise (nuclear propulsion, deterrent and/or facilities and systems that support them would be an advantage). Skills and technical experience in some of the following areas:- Experience of relevant safety standards Understanding of the UK regulatory framework and requirements. Application of Relevant Good Practice Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. #hotjobscyber
01/02/2022
Full time
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. At our Energy, Security & Technology (ES&T) business - we are invested in you and your success. Everything we do - whether Aerospace, Defence, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It is our challenge as human beings, too. That is why we bring a thoughtful and collaborative approach to every one of our partnerships. It is our promise to challenge the status quo as we redefine how to solve the world's greatest challenges and transform big ideas into intelligent solutions for a more connected, sustainable world. About the opportunity: Here's What You'll Need: Critical Mission Solutions We're invested in you and your success. Everything we do - whether Aerospace, Defence, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships. It's our promise to question the status quo as we redefine how to resolve the world's greatest problems and transform big ideas into intelligent solutions for a more connected, sustainable world. Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed -today and into tomorrow. The Jacobs Regulatory Support Directorate (RSD) provides technical, safety and security support to our nuclear regulatory customers through the provision of technical advice and guidance, as well as direct support on operational sites. RSD's Technical Cell provides in depth technical support to RSD Project Leads and Specialists. Do you want to play a vital role in existing and new defence and civil nuclear programmes in the UK, and want to provide key regulatory support to both defence and civil nuclear sectors? Then this is the opportunity for you. Jacobs is looking for a full time Senior/Principal Technical Specialists with experience and expertise in nuclear safety cases and their assessment. Of particular interest is experience of nuclear propulsion, the UK nuclear deterrent and the associated support and build activities at sites. The role is to join our RSD Technical Cell based at our Birchwood office in Cheshire. We encourage safety case professionals who do not have experience of regulatory support to apply. Outline: This role provides an exciting opportunity to support the regulation of the UK Defence Nuclear Enterprise (DNE) as an experienced nuclear safety case professional. The support provided by RSD spans both nuclear propulsion and deterrent, together with the systems and organisations that support them. You will bring a sound understanding of the requirements for an extensive safety case, together with knowledge of one or more areas of the DNE. The role is to carry out assessments and support inspection and audit activities relating to nuclear propulsion, and/or nuclear deterrent and the systems and organisations that support them in order to support the advice that RSD provides to the MOD Defence Nuclear Safety Regulator. Key Responsibilities will include: Providing formal regulatory assessments, nuclear safety assessment and advice on documents relating to nuclear propulsion, and/or nuclear deterrent and the systems and organisations that support them. This will be documented in formal letters, and the results presented to RSD Project Leads and other Specialists. To support regulators in conducting inspections of sites, and safety systems. Representing RSD at regulatory meetings with clients and other contractors Applying nuclear safety case knowledge, skills and experience to projects being carried out by RSD.Essential Degree in an engineering or scientific discipline, or equivalent combination of education and experience Knowledge of the production and assessment of nuclear safety cases. It is essential that applicants are, or can be, Security Cleared and are a UK national Desirable Professional Institution accredited Chartered status, or working towards Experience of developing or reviewing safety critical systems or operations. An ability to understand and deliberate on complex technical and safety arguments clearly and concisely, based upon mature knowledge and understanding Developed communication skills both written and oral Good interpersonal skills, to work as part of a team. A willingness to travel if need be for any associated project. A knowledge of an aspect of the Defence Nuclear Enterprise (nuclear propulsion, deterrent and/or facilities and systems that support them would be an advantage). Skills and technical experience in some of the following areas:- Experience of relevant safety standards Understanding of the UK regulatory framework and requirements. Application of Relevant Good Practice Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here. Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. #hotjobscyber
Only World Class Sales Engineers need apply........
The Role:
You will be working within an international team covering the EMEA region, supporting our Regional Sales Manager, sales staff and customers.
We are looking for somebody to be or become an expert in cybersecurity, email and data protection. You will deliver exciting and informative product demonstrations to potential and current customers, primarily via remote web conferences but also potentially on customer site.
Once in a while, you may be called upon to assist in professional services deployments, technical training, and industry seminars and/or trade shows.
Your day-to-day
* Collaborate with internal sales professionals as well as channel partners, to help deliver the most successful security platform for each customer
* Take the lead as the customer’s technical main point of contact through the entire sales cycle. This may include technical Q&A, proof-of-concept, competitive bake-off scenarios, RFP response and more, with the ultimate goal of maintaining a world class customer experience
* Design complex email and data security solutions and assist in the building of quotations for customer sales presentations
* Share and relay experiences and customer feedback to Product Management, Marketing and Product Development (Engineering) teams to help our tradition of continuous improvement
The outstanding candidate will be:
* Expert level experience in cybersecurity, either secure messaging or data security
* Experience managing or implementing enterprise email solutions such as Exchange or Lotus Domino or savant level knowledge of SMTP
* Strong preference for prior experience in technical sales or sales engineering
* Other helpful experience includes
* Experience administering or deploying Firewall, IPS/IDS, Web Proxy, Sandboxing
* Experience administering or deploying Linux/Unix systems
* Understanding of / or experience with Directory Services including Active Directory, Novell, Sun ONE, et al
* Thorough understanding of various web and network protocols including SMTP, LDAP, HTTP, TCP and more
* Excellent communication (written and verbal), presentation and negotiation skills
* To be considered for this role, you must have a high level of fluency in English (Both written and verbal)
* Bachelors in Computer Science preferred, but not required
Package is outstanding with a whole host of corporate benefits. This is a true game changing opportunity within the market place and only the best Sales Engineers professionals need apply
09/09/2016
Only World Class Sales Engineers need apply........
The Role:
You will be working within an international team covering the EMEA region, supporting our Regional Sales Manager, sales staff and customers.
We are looking for somebody to be or become an expert in cybersecurity, email and data protection. You will deliver exciting and informative product demonstrations to potential and current customers, primarily via remote web conferences but also potentially on customer site.
Once in a while, you may be called upon to assist in professional services deployments, technical training, and industry seminars and/or trade shows.
Your day-to-day
* Collaborate with internal sales professionals as well as channel partners, to help deliver the most successful security platform for each customer
* Take the lead as the customer’s technical main point of contact through the entire sales cycle. This may include technical Q&A, proof-of-concept, competitive bake-off scenarios, RFP response and more, with the ultimate goal of maintaining a world class customer experience
* Design complex email and data security solutions and assist in the building of quotations for customer sales presentations
* Share and relay experiences and customer feedback to Product Management, Marketing and Product Development (Engineering) teams to help our tradition of continuous improvement
The outstanding candidate will be:
* Expert level experience in cybersecurity, either secure messaging or data security
* Experience managing or implementing enterprise email solutions such as Exchange or Lotus Domino or savant level knowledge of SMTP
* Strong preference for prior experience in technical sales or sales engineering
* Other helpful experience includes
* Experience administering or deploying Firewall, IPS/IDS, Web Proxy, Sandboxing
* Experience administering or deploying Linux/Unix systems
* Understanding of / or experience with Directory Services including Active Directory, Novell, Sun ONE, et al
* Thorough understanding of various web and network protocols including SMTP, LDAP, HTTP, TCP and more
* Excellent communication (written and verbal), presentation and negotiation skills
* To be considered for this role, you must have a high level of fluency in English (Both written and verbal)
* Bachelors in Computer Science preferred, but not required
Package is outstanding with a whole host of corporate benefits. This is a true game changing opportunity within the market place and only the best Sales Engineers professionals need apply
