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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Are you an experienced Finance Business Analyst with a passion for process improvement and transformation? We're looking for a skilled professional to join a major finance transformation programme, helping to design and implement best-practice processes and operating models. Location: Midlands (3 days per week on site) Contract: 3 months Rate: 450 - 500 p/d Inside IR35 About the Role You'll play a key role in shaping the future of finance operations by: Leading finance process analysis and redesign, identifying inefficiencies and opportunities for automation. Designing future-state operating models aligned with strategic priorities. Documenting role changes and assessing impacts on teams. Developing User Acceptance Testing (UAT) scripts and supporting system readiness. Collaborating with stakeholders across Finance, IT, and Operations to ensure successful delivery. Qualifications: Business Analyst certification (e.g., BCS, IIBA) Recognised finance qualification (e.g., AAT, CIMA, ACCA, ACA) Experience: Proven track record in large-scale finance transformation programmes Strong knowledge of finance operations, systems, and reporting Expertise in process mapping and redesign Familiarity with finance systems (e.g., One Advanced, Sage, SAP) Skills: Excellent analytical and stakeholder engagement skills Proficient in Microsoft Office and process mapping tools (e.g., Visio) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Description: Key Responsibilities: Document existing support processes with precision and clarity. Develop and execute a comprehensive cross-training program for the L2 team to ensure seamless coverage in your absence. Actively participate in the transition of the business onto the ServiceNow platform. Establish and manage a robust support system for the business, ensuring all processes are built from scratch and tailored to meet business needs. Independently seek out necessary information and resources to effectively support and manage operations. Produce high-quality support documentation that is clear, concise, and easily understandable by various stakeholders. Required Skills and Qualifications: Strong expertise in C# .NET Support. Proficient in managing and troubleshooting IIS (Internet Information Services). Experience with MSSQL for database management and support. Familiarity with Pipelines for automation and process improvement. Knowledge of Dynatrace for application performance monitoring. Experience with Azure cloud services and infrastructure. Competence in React for Front End development and support. Demonstrated ability to work independently, showing initiative and the ability to solve complex problems. Exceptional written communication skills, with the ability to produce high-quality documentation.

Business Analyst - MiFID II Product Governance Daily Rate: 500 - 600 (inside IR35 via umbrella) Contract Length: 12 months initially Location: Hybrid working model - 3 days pw in Canary Wharf is essential. About the Role: Our client is seeking a seasoned Business Analyst to join their Markets programme Execution & Transformation team for a critical project focused on enhancing the MiFID II Product Governance framework. This is a fantastic opportunity for a professional with extensive experience in investment banking and regulatory frameworks to contribute to significant improvements in product governance. Key Responsibilities: Gather and analyse business requirements, collaborating with legal and compliance teams to ensure thorough understanding of regulatory mandates. Conduct gap analysis to assess current solutions against required enhancements and propose viable solutions. Document changes or define new governance and reporting structures to enhance business-as-usual (BAU) processes and controls. draught and revise policies and procedures as necessary, ensuring they align with regulatory standards. Perform data analysis to support project objectives and deliverables. Assist the project manager in adhering to PMO standards and tracking implementation progress. Prepare materials for working groups and support project manager in facilitating User Acceptance Testing (UAT) as applicable. Key Skills Required: 1. Minimum of 10 years' experience as a Business Analyst in Investment Banking/Asset Management background. 2. Strong background in Consumer Duty and MiFID II Product Governance. 3. Proven track record in business analysis and project delivery within regulatory frameworks, including legal interpretation and business impact analysis. 4. Experience collaborating with business stakeholders, including Business Managers and Front Office Trading & Sales teams, as well as Legal and Compliance. 5. Exceptional communication skills (both written and verbal) for effective updates to project/programme managers and stakeholders. 6. Proficiency in Microsoft Office Suite, particularly Excel (data analysis), PowerPoint, and Visio (process flow). 7. Strong analytical and problem-solving skills, with keen attention to detail. How to Apply: If you are a motivated Business Analyst with a passion for regulatory frameworks and product governance, we invite you to apply. Please submit your CV and a brief cover letter outlining your relevant experience and why you are a good fit for this role. Join us in shaping the future of product governance within our client's organisation! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Business Analyst 12 Month FTC £48,000 + 7% Bonus Hybrid, West Yorkshire A fantastic opportunity has opened for a Business Analyst to join a leading retail and E-commerce organisation on a 12 month fixed term contract. This role will support a range of technology and operational projects, with a strong focus on Warehouse Management Systems WMS, ERP improvements and change initiatives that enhance fulfilment, stock management and digital trading operations. You will work closely with project managers, product teams, technology and operational stakeholders to capture detailed requirements and ensure successful delivery of business and system change. What you will be doing Working with stakeholders to gather, analyse and document business and system requirements Supporting projects across retail, E-commerce and supply chain operations Mapping processes, identifying gaps and recommending improvements Contributing to WMS and ERP enhancement work including requirements, testing and adoption Producing high quality documentation including user stories, process flows and acceptance criteria Supporting change management and ensuring smooth implementation for end users Working closely with technology and third party vendors to align on deliverables What we are looking for Commercial experience as a Business Analyst within retail, E-commerce, logistics or supply chain Strong background gathering requirements for WMS or ERP related projects Confident engaging stakeholders at all levels and translating technical detail into clear business language Excellent documentation skills with attention to detail Experience supporting both Agile and Waterfall project teams Strong analytical mindset with the ability to identify risks, issues and process improvements Desirable Experience with order management, fulfilment or stock focused processes Exposure to system integrations or data driven change Business Analysis certification such as BCS or IIBA What is on offer £48,000 salary 7% bonus 12 month FTC Hybrid working

Business Analyst - MiFID II Product Governance Daily Rate: 500 - 600 (inside IR35 via umbrella) Contract Length: 12 months initially Location: Hybrid working model - 3 days pw in Canary Wharf is essential. About the Role: Our client is seeking a seasoned Business Analyst to join their Markets programme Execution & Transformation team for a critical project focused on enhancing the MiFID II Product Governance framework. This is a fantastic opportunity for a professional with extensive experience in investment banking and regulatory frameworks to contribute to significant improvements in product governance. Key Responsibilities: Gather and analyse business requirements, collaborating with legal and compliance teams to ensure thorough understanding of regulatory mandates. Conduct gap analysis to assess current solutions against required enhancements and propose viable solutions. Document changes or define new governance and reporting structures to enhance business-as-usual (BAU) processes and controls. draught and revise policies and procedures as necessary, ensuring they align with regulatory standards. Perform data analysis to support project objectives and deliverables. Assist the project manager in adhering to PMO standards and tracking implementation progress. Prepare materials for working groups and support project manager in facilitating User Acceptance Testing (UAT) as applicable. Key Skills Required: 1. Minimum of 10 years' experience as a Business Analyst in Investment Banking. 2. Strong background in implementing MiFID II Product Governance. 3. Proven track record in business analysis and project delivery within regulatory frameworks, including legal interpretation and business impact analysis. 4. Experience collaborating with business stakeholders, including Business Managers and Front Office Trading & Sales teams, as well as Legal and Compliance. 5. Exceptional communication skills (both written and verbal) for effective updates to project/programme managers and stakeholders. 6. Proficiency in Microsoft Office Suite, particularly Excel (data analysis), PowerPoint, and Visio (process flow). 7. Strong analytical and problem-solving skills, with keen attention to detail. Key Skills Preferred: 1. Understanding of FCA Consumer Duty and PRIIPs regulations. 2. Business Analysis qualifications or equivalent are desirable. 3. Familiarity with navigating the landscape, including systems architecture and processes. 4. Knowledge of MiFID II Investor Protection regulations (Cost & Charges, Inducements). How to Apply: If you are a motivated Business Analyst with a passion for regulatory frameworks and product governance, we invite you to apply. Please submit your CV and a brief cover letter outlining your relevant experience and why you are a good fit for this role. Join us in shaping the future of product governance within our client's organisation! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Global Design Business Analyst Duration: 6 Months Possibility for extension) Location: London/Hybrid (2 - 3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview The Global Design Business Analyst will play an essential role on a major global compliance programme, capturing clear requirements for global design initiatives, supporting product owners and delivery teams, and helping to produce high quality documentation that will be used as the basis for global rollout. BCBS239 is a set of principles for risk data aggregation and risk reporting, which has become the de facto standard for high quality data management and reporting. As part of our Data Management Global Coordination Team (GCT), EMEA are leading a programme of work to secure and maintain compliance with BCBS239 globally and this role will form part of a core Global team that will coordinate delivery of global initiatives, while also helping regional teams (in EMEA, Americas, APAC, East Asia and our Tokyo HQ) to deliver against their compliance obligations. We are looking for someone who has strong data management, data governance, and data & analytics subject matter knowledge. You will have experienced business analysis skills as the role will require an ability to break down problems and regulatory concepts into understandable, implementable designs and solutions. You should have experience of working in financial services and ideally large risk, finance or regulatory programmes. You will be required to develop a good understanding of the Bank's business processes and interface with our Global stakeholders and across our regions and be sensitive to different cultural approaches. Key Responsibilities: Supporting and contributing to meetings, workshops, and discovery sessions with business owners, SMEs, and stakeholders at all levels of the organisation to elicit, clarify, translate, and document business requirements (functional and non-functional) Define problem statements, scope, objectives, and success criteria aligned to initiative strategy and outcomes Working closely with stakeholders to develop designs and processes through to closure Produce clear, version controlled, high quality documentation Preparation of design governance papers to support review and approval through programme and BAU governance committees Collaborating with the wider data family, including analysts, engineers, and product managers Build productive cross-functional relationships with a network of business stakeholders, technical delivery teams and external suppliers Skills & Experience: Experience of working in the financial services industry Experience working in a data team and collaborating cross-functionally to identify, scope and develop solutions Familiarity across a range of data & analytics disciplines (e.g. data governance & management, data quality, business intelligence, data engineering, ad hoc analytics) Experience of the business analysis process end to end; information gathering through to design approval and benefits realisation Experience as a Business Analyst, Data Analyst, Junior Project Manager or similar role. Understanding of project management principles and approaches like waterfall and agile Effective written and verbal communication skills: (i) comfortable presenting to, and facilitating group sessions, of business users at all levels, (ii) ability to describe technical solutions to non-technical colleagues Documentation excellence; ability to produce high quality, version controlled artefacts (e.g. BRD, user stories, TOM) Stakeholder management skills and ability navigate ambiguity and align diverse stakeholders Ability to plan and manage own work to meet challenging deadlines with minimal supervision Proficiency in standard tooling; JIRA, Confluence, Visio, MS Office Suite (Excel, Word, PPT, MSP) Knowledge of BCBS239 principles and requirements Experience of working across multiple jurisdictions and cultures Use of industry standards and frameworks (e.g. DAMA, DCAM) Data management tooling experience or proficiency (metadata/lineage, DQ platforms, reporting solutions) SQL skills to support requirements and data analysis, ideally including both raw and aggregated data with the ability to review transformation logic Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Business Analyst - Telecoms / Defence / SCIDA Support - Fixed Term Contract (FTC) till 2027 Location: Warwick HQ (CV34 5AH) - Hybrid working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive starting salary + Matched Pension + Flexible Benefits Join Telent and play a key role in supporting the UK's critical national infrastructure. Our Business Analysts are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation. In this Business Analyst role, you will provide support to the SCIDA programme , applying structured analysis and process rigour to help maintain high-integrity communications environments. We're looking for individuals ideally from Telecoms, MOD, RAF, or wider Forces backgrounds , with strong analytical and auditing skills, and based within commuting distance of our Warwick headquarters - Hybrid working. Full Right to Work in the UK required, and eligibility to gain NPPV3 / SC Security Clearance. The Role: As a Business Analyst at Telent, you'll support both business-as-usual and transformation activity, delivering high-quality insights, process improvements and reporting that directly influence operational performance. You will collaborate across multiple teams, develop meaningful relationships with stakeholders, and ensure our business areas have the information and processes they need to operate effectively. Business Analyst - What You'll Do Create and consolidate business reporting for designated areas Maintain and improve data quality and information storage (Oracle ERP, Salesforce CRM, SharePoint, M365) Develop, maintain and quality-check process maps and operational documentation Work with stakeholders to design and review new or updated procedures Support leadership teams with business improvement programmes Partner with project teams, operational leads and managers to produce analysis and documentation Build strong working relationships and respond to stakeholder queries with clear research and recommendations Assess data, gather requirements and model business processes Identify cost savings, efficiency opportunities and process improvements Support testing, implementation and transition of solutions Act as a Lean efficiency "waste champion" (Tim Woods methodology) Provide trusted advice and insights to senior managers Support the SCIDA programme with structured analysis and documentation activities Business Analyst - Who You Are: You are an organised, analytical and proactive Business Analyst with strong communication skills and a background in process improvement. You're comfortable working in structured or regulated environments - such as telecoms, defence, or forces roles - and you can translate complex problems into clear, actionable solutions. You work well across teams, manage multiple tasks confidently, and maintain high attention to detail. Business Analyst - Key Requirements: Strong organisational skills and ability to meet tight timelines Excellent communication, active listening and presentation skills Experience collaborating with distributed teams and external partners Ability to write clear requirements, business cases and structured documentation Strong working knowledge of Microsoft 365 and Visio Experience with databases and reporting tools Ability to produce process documentation, maps and reports Understanding of operational business processes Degree in Business Studies, Business Administration / Management or equivalent experience Commitment to continuous professional development Experience with Microsoft Apps (Teams, Forms, Power Automate, Lists, SharePoint, Planner etc) Confident user of and experience of PowerBI, VLOOKUP, Pivot Tables (MS Excel) Capability to define, measure and report on KPIs Previous experience in business and/or data analysis supporting system and process improvement Ability to simplify complex problems into practical, user-focused solutions Knowledge of standards and processes relevant to telecoms or defence disciplines Project management experience desirable IIBA certification or working towards it (or equivalent) Full right to work in the UK - eligibility to gain NPPV3 / SC Security Clearance Telent - What We Offer: A career at Telent offers opportunities to grow, learn and contribute to nationally important work. We value diversity, encourage new thinking and help our people reach their potential. Benefits include: 26 days annual leave + 8 bank holidays (with buy/sell options) Company matched pension Family-friendly policies and access to the Flexible Benefits portal Wellbeing and occupational health support Telent Reward scheme - discounts on cinema, restaurants, shopping and more We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility

Business Analyst (Microsoft / Automation) Start: 5th January 2026 Duration: 12 months (with optiion to extend) Location: Cardiff onsite once p/week (you must live within an hour and a half of Cardiff for this one) Hours: Full-time, 8 hours per day Rate: £400 - £500 p/day - Inside IR35 and paid through an umbrella company Experience: 3 8 years Business Analysis experience ideally We re looking for a Business Analyst who s confident working with Microsoft tools and has a knack for spotting where processes can run smoother. Someone who can sit with the business, understand what s slowing things down, and turn that into automated workflows that actually make life easier. What you ll be doing: • Reviewing current processes and identifying opportunities to automate using Power Automate • Working closely with stakeholders to gather and document requirements • Supporting teams through change, including training and user guides • Partnering with IT/development teams to deliver secure, scalable solutions What you ll need: • Strong experience with Power Automate, PowerApps and SharePoint • Advanced Excel skills (including Power Query) • Solid background in requirements gathering and process mapping • Experience with Azure DevOps, JIRA or Confluence • Comfortable handling data and ideally building dashboards • Financial industry experience is helpful but not essential • Familiarity with Agile ways of working and user story creation If this sounds of interest to you please apply for a confidential chat, thanks!

Contract Role: Senior Business Analyst - AxiomSL Location: London/Hybrid Contract Duration: 12 months Start Date: Immediate Role Summary We are seeking an experienced Senior Business Analyst (Contract) to support regulatory reporting workstreams within our Capital Markets function. The role requires strong hands-on expertise with AxiomSL ControllerView and in-depth knowledge of Basel III/IV requirements. You will work directly with business stakeholders and IT teams to deliver analysis, documentation, and testing for enhancements to the regulatory reporting platform. Key Responsibilities Regulatory & Business Analysis Lead requirements gathering sessions with Risk, Finance, and Compliance teams. Analyse Basel regulations (RWA, Leverage Ratio, Large Exposures) and translate them into actionable requirements. Perform gap analysis between current reporting processes, data sources, and regulatory changes. Produce high-quality BRDs, FSDs, data mappings, and workflow documentation. AxiomSL Delivery & Platform Support Work with IT on AxiomSL ControllerView configurations, data modelling, and rule development. Define data lineage, data transformation logic, and data quality checks for regulatory reports. Create and execute UAT plans and test cases; validate Axiom outputs and support defect resolution. Stakeholder & Project Support Act as liaison between business teams and development/QA teams. Provide clarification on requirements and ensure alignment with scope and timelines. Maintain project artefacts and support production readiness activities. Required Skills 7+ years Business Analysis experience within banking/capital markets. 3+ years hands-on AxiomSL ControllerView experience. Strong understanding of Basel III (Basel IV preferred). Knowledge of major capital markets products and their regulatory capital impact. Strong SQL skills for data investigation and validation. Demonstrated ability to interpret regulatory texts and convert them into technical requirements. Excellent communication and stakeholder-facing skills. Nice-to-Have Experience with other reporting platforms (Moody's, Wolters Kluwer). Knowledge of FINREP/COREP, MiFID II. Familiarity with Agile delivery. Industry certifications (CFA, FRM, CBAP). Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Job Title: Project Manager - FS Experience Mandatory Location: Northampton or Manchester/hybrid Salary/Rate: Up to 358 per day inside IR35 Start Date: 15/12/2025 Job Type: Contract Company Introduction Client is looking for Project Manager with deep experience in Agile methodologies and Change Management to lead strategic initiatives within the Banking and Financial Services domain. The role involves managing complex projects across digital banking, regulatory compliance, and operational transformation, ensuring successful delivery and stakeholder alignment in a fast-paced, regulated environment. Job Responsibilities/Objectives Lead end-to-end delivery of projects across retail banking, corporate banking, payments, or risk & compliance domains. Apply Agile frameworks (Scrum, Kanban, SAFe) to drive iterative delivery and continuous improvement. Collaborate with cross-functional teams including Product Owners, Business Analysts, Developers, and QA. Manage project scope, timelines, budgets, and resource allocation. Drive stakeholder engagement across business units, technology teams, and external vendors. Develop and execute change management strategies to support adoption of new systems, processes, or regulatory changes. Ensure compliance with banking regulations (e.g., RBI, SEBI, Basel III) and internal governance standards. Facilitate Agile ceremonies, retrospectives, and workshops to build agile maturity. Track and report project performance using dashboards and KPIs aligned with business outcomes. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Business, Finance, IT, or related field (MBA or PMP preferred). Project management experience in the banking or financial services industry. Strong experience in Agile delivery and enterprise-level change management. Certifications such as PMI-ACP, CSM, SAFe Agilist, or Prosci Change Practitioner. Familiarity with banking systems (e.g., core banking, loan origination, digital channels). Excellent communication, stakeholder management, and leadership skills. Proficiency in tools like Jira, Confluence, MS Project, and Power BI. Preferred Skills Experience in digital transformation, fintech integration, or regulatory change programs. Understanding of financial products and services (e.g., credit, payments, wealth management). Exposure to Lean, Six Sigma, or other process improvement methodologies. Ability to manage vendor relationships and third-party integrations. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

We are looking for a Deputy ICT Manager to support the ICT Manager in the day-to-day management of the ICT service and help ensure delivery of reliable, secure and efficient services across the organisation. This is a fantastic opportunity to be the key liaison between ICT and council service areas, ensuring that business needs are fully understood, prioritised, and translated into effective ICT solutions and improvements. You'll also play a key role in supporting the organisation's digital transformation and readiness for Local Government Reorganisation (LGR). Key Responsibilities: Support the ICT Manager in the leadership and management of the ICT team, including work allocation, performance monitoring, and service delivery oversight. Act as the ICT Manager's deputy in their absence, including representing ICT at internal and external meetings. Act as the main ICT contact for assigned service areas, developing a detailed understanding of their business processes, challenges, and priorities. Conduct business process reviews, capturing current ("as-is") and future ("to-be") states to identify opportunities for improvement, automation, or digitisation. Work closely with corporate transformation and programme teams to ensure ICT dependencies and requirements for LGR are clearly identified and managed. Support services in preparing for system, process, and data changes arising from LGR. Champion the effective use of the Microsoft technology stack (including Microsoft 365, Teams, SharePoint, Power Platform, and Azure) to enable smarter working and digital transformation. Work with ICT and service teams to develop and embed solutions that make best use of existing Microsoft capabilities before procuring third-party systems. Lead or support ICT-related projects through all stages of the project lifecycle, including planning, delivery, testing, and implementation. Act as a bridge between technical ICT staff and business users, ensuring clear and effective communication. What We're Looking For Essential Knowledge & Skills: Proven ICT management experience (ideally 3+ years) in a Business Analyst, Business Partner, or similar ICT-facing role. Local government experience desirable but not essential. Strong understanding of ICT systems, digital transformation, and business change. Must have the ability to make an immediate impact - supporting during a major digital transformation programme ( 1.5-2m investment over 24 months). Strong business analysis skills. Excellent stakeholder engagement and communication skills. Desirable Knowledge & Skills: Experience supporting ICT service delivery and management. Familiarity with Local Government Reorganisation or large-scale organisational change. Knowledge of ITIL principles or ICT service management frameworks. Understanding of data governance, information security, and digital transformation best practice. Professional certification in business analysis (e.g. BCS, IIBA) or project management (e.g. PRINCE2, Agile). What's in it for you? A competitive salary Generous annual leave, including office closure between Christmas and New Year Comprehensive benefits package, including discount schemes, cycle to work, online GP, and more Employee Assistance Programme, including access to counselling services A good work/life balance with an agile working environment Committed training programme and development opportunities Membership of the local government pension scheme

Job Title : Technical Support Analyst Location : Sutton Coldfield Salary : £30,000 to £35,000 per annum, depending on experience Job Type : Full-time, Permanent About us : Established in 2006, Gemini Wealth Group is an award-winning independent financial advisory firm based in Sutton Coldfield. Our mission is to be the 'go-to' business for financial advice and planning by building a team of like-minded professionals who embody our core values of innovation, integrity, honesty, and transparency. We pride ourselves on providing comprehensive in-house solutions and unbiased, expert advice to support individuals and families on their financial journey. We offer services in investment advice, retirement planning, tax mitigation, and asset protection, ensuring that we help our clients achieve their financial goals. About the role : We are seeking a detail-oriented and proactive Technical Support Analyst to join our team. This role is crucial in providing technical support to our financial advisers, outsourced paraplanning provider, and compliance team. You will play a key role in ensuring the efficient delivery of high-quality client services and financial advice processes. Your responsibilities will include: Providing technical support to the financial adviser team Calculating and assessing Capital Gains Tax (CGT) liabilities on investment disposals and chargeable event gains for investment bonds Supporting pension income calculations, including assessing lifetime allowance (LTA) positions and annual allowance usage Assisting in the creation and maintenance of detailed cashflow modelling reports using tools such as Voyant Gathering, verifying, and analysing client data, including fact finds, policy information, and valuations Liaising with product providers and platforms to obtain information and quotes Monitoring workflow to ensure tasks are completed within service level agreements and compliance requirements Maintaining accurate and compliant client records in CRM and back-office systems, such as Intelligent Office Supporting the compliance team to ensure all documentation and advice processes adhere to FCA regulations Contributing to the continuous improvement of operational processes and documentation standards Acting as a point of contact for adviser queries regarding technical matters About you : Previous experience in a technical support or administrative role within an Independent Financial Adviser (IFA), wealth management, or financial planning firm A good understanding of financial products, including pensions, ISAs, bonds, and protection policies Working knowledge of FCA regulations and financial planning compliance requirements Proficiency in financial planning software (e.g., Intelligent Office, Voyant) and the Microsoft Office Suite Strong analytical, organizational, and time management skills Excellent attention to detail with a commitment to delivering high-quality work Effective written and verbal communication skills Ability to work both independently and collaboratively in a fast-paced environment Desirable : A Certificate in Financial Services or working towards a CII Diploma in Regulated Financial Planning. Experience with cashflow modelling tools What we offer : A competitive salary and benefits package The opportunity to work within a supportive and growing IFA environment Career progression and professional development support A collaborative and ethical company culture If this role sounds suitable for you, please click apply so submit your CV and Cover Letter. Candidates with experience of; Trainee Paraplanner, Financial Planning Assistant, Wealth Management Assistant, IFA Administrator, Financial Administrator, IFA Technical Administrator, Wealth Management Administrator also be considered for this role.

We are working with a global financial institution a Senior Business Analyst to join the Program Execution & Transformation team, supporting the MiFID II Product Governance - Enhancements for Markets Project. This role focuses on enhancing existing MiFID II implementations across policies, procedures, systems, controls, reporting, and governance throughout the product lifecycle. You'll work closely with Front Office, Legal, and Compliance teams to deliver regulatory change in a fast-paced investment banking environment. Key Responsibilities Analyse regulatory requirements and gather business, legal, and compliance inputs. Conduct gap analysis, propose solutions, and document changes to governance, reporting, and controls. Support project delivery through data analysis, process documentation, and stakeholder engagement. Assist the Project Manager with PMO standards, tracking deliverables, and preparing materials for working groups. Contribute to UAT facilitation and BAU process enhancements. Essential Criteria Minimum 5 years' Business Analysis experience within Investment Banking. Proven experience implementing MiFID II Product Governance. Strong track record in regulatory change delivery-from legal interpretation to BAU handover. Experience working with Front Office, Business Managers, Legal, and Compliance. Excellent communication skills (written and verbal) with stakeholder-facing experience. Proficient in Excel (data analysis), PowerPoint, and Visio (process flows). Strong analytical and problem-solving skills with high attention to detail. This role will require you to work 3 days per week in the Belfast office so candidates within Northern Ireland will be given preference and we would not consider someone relocating for this role. Although the role is initially for a 9-month period there is a high possibility of extension. If you're interested in this role, please forward an up-to-date copy of your CV If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Responsibilities We are seeking a dynamic and detail-oriented Business Analyst to join our growing team based out of our IT Stansted Hub on a 50/50 Hybrid basis. This role is pivotal in bridging the gap between business needs and technology solutions, ensuring successful delivery of IT projects that drive operational efficiency and innovation. Key Responsibilities Collaborate with stakeholders to gather, analyze, and document business requirements. Translate business needs into clear, actionable technical specifications. Support project planning, scoping, and delivery across multiple IT initiatives. Facilitate workshops, interviews, and meetings to elicit requirements and feedback. Work closely with developers, test engineers, and project leads to ensure solutions meet business expectations. Identify risks, issues, and opportunities for improvement throughout the project lifecycle. Create and maintain process maps, user stories, and business cases. Support change management and training activities related to new systems or processes. About You Proven experience as a Business Analyst (Preferably with experience in IT project environments). Strong understanding of software development lifecycle (SDLC), Agile, and Waterfall methodologies. Excellent communication and stakeholder management skills. Analytical mindset with attention to detail and problem-solving abilities. Proficiency in tools such as JIRA, Confluence, Visio, and Microsoft Office Suite. Relevant qualifications (BCS, IIBA, Agile BA) are desirable. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Cedar are looking for a strong Business Analyst with a strong background in insurance and London Market broking to support a high-profile transformation programme. This role will involve working closely with brokers, underwriters, and operations teams, ensuring business and technology solutions are fully aligned to market practices. Key Responsibilities Lead business analysis across insurance transformation initiatives, focusing on broker and underwriting workflows. Map and optimise end-to-end processes across broking, placement, underwriting, and claims. Own and maintain RAID logs, ensuring risks, assumptions, issues, and dependencies are actively managed. Facilitate workshops with brokers, underwriters, actuaries, finance, and operations teams, capturing requirements and building consensus. Translate broker and business needs into clear, actionable requirements for technology and operations. Support UAT, data migration, and adoption of new systems and processes. Act as a senior advisor within the BA community, mentoring colleagues and ensuring best-practice delivery. Key Skills & Experience Proven track record as a Senior Business Analyst within insurance, ideally in the London Market or reinsurance sector. Strong understanding of broker workflows, placement processes, and market systems. Expertise in process mapping, requirements gathering, and business process optimisation. Experience with RAID management and structured project governance. Knowledge of regulatory and operational frameworks (e.g., Solvency II, IFRS 17, Lloyd's requirements). Excellent stakeholder management and communication skills, with the ability to engage confidently with brokers, underwriters, and senior leaders. If you are a proactive business analyst within the insurance market please get in touch.

Scrum Master Legal Services Initial 6 month contract London 3 days on-site per week £420/day Outside IR35 This is an exciting opportunity for an experienced Scrum Master/Agile delivery Manager to guide multiple agile squads to deliver a high-profile project to replace an internal system. You will be able to leverage your expertise in agile methodologies, DevOps, and the Software Development Life Cycle (SDLC) to ensure seamless delivery, promote team autonomy, and remove roadblocks to maintain momentum. You will work closely with cross-functional teams, stakeholders, and leadership to drive business value and evolve our agile practices. Role Details Contract: Initial 6 moths (potential extensions beyond this) Location: Central London Hybrid: 2-3 days on-site per week Rate: Up to £400/day Outside IR35 Responsibilities Facilitate delivery for agile squads using frameworks such as SAFe, Scrum, or Design Thinking. Act as a proxy product owner, collaborating with product owners and cross-functional teams to identify business value, map processes, and deliver user-focused solutions. Foster self-organisation and teamwork within squads, promoting a psychologically safe environment to encourage innovation and fast failure. Identify and remove impediments, proactively managing risks, issues, and decisions to ensure continuous flow. Coach teams to embrace agile principles and contribute to the Agile Community of Practice (CoP) by sharing best practices and mentoring others. Work alongside Delivery Leads to enhance the organisation's agile maturity and establish portfolio-level agile reporting. Engage with stakeholders and product management to align delivery with business objectives. Provide squad-level reporting and manage events, engagements, and stakeholder communications. Essential Skills & Experience 5+ years of experience as a Scrum Master or Agile Delivery Lead in an agile organisation, with expertise in SAFe, Scrum, or Design Thinking . Strong DevOps and Release Management experience, with hands-on knowledge of working with architects, developers, and QA teams. In-depth understanding of the Software Development Life Cycle (SDLC) , with experience in planning, coordinating, and delivering projects. Proven ability to gather requirements, map processes, and provide business solutions. Exceptional communication skills, with the ability to present ideas clearly and build strong stakeholder relationships. Highly self-motivated, detail-oriented, and able to prioritise effectively in fast-paced environments. Certified Scrum Master (CSM) , Product Owner (POPM) , Certified Business Analyst (IIBA/BABoK) , or Green Belt Six Sigma accreditation is essential. A Bachelor's degree in IT, Technology, or Computer Science is advantageous but not mandatory. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Scrum Master Legal Services Initial 6 month contract London 3 days on-site per week £420/day Outside IR35

Salesforce Developer Rate - Up to £550 per day overall assignment rate to umbrella Location - London (ADHOC onsite)Duration - 6 months. MUST BE SC ELIGIBLE About the Role As a Senior Salesforce Developer, you'll lead the design, development, and deployment of enterprise-level Salesforce solutions. Collaborating closely with functional consultants, business analysts, and QA testers, you will translate business needs into secure, high-quality Salesforce applications. You'll also support the team with technical leadership and uphold best practices throughout the software development life-cycle. Key Responsibilities Design and build secure, scalable solutions using Apex , Lightning Web Components (LWC) , and advanced Screen Flows . Implement complex access control models , including restrictive OWDs, sharing rules, and permission sets. Develop and maintain critical REST API integrations , including secure connections via Salesforce Private Connect . Configure Salesforce Shield , leveraging Real-Time Event Monitoring to integrate with tools like Splunk SIEM . Translate business and architectural requirements into well-documented, production-grade code. Mentor junior developers, perform code reviews, and promote engineering best practices. Actively contribute to Agile ceremonies, including sprint planning and reviews. Essential Skills & Experience Proven experience as a Senior Salesforce Developer in a complex, enterprise environment. Strong proficiency in Apex (triggers, classes, asynchronous processing). Deep experience with Lightning Web Components (LWC) . Expertise in Salesforce Service Cloud , including Case Management, Knowledge, and Messaging for In-App/Web (MIAW) . Demonstrated ability to implement and manage Salesforce Shield and robust data security models. Solid understanding of Salesforce integration patterns and consuming external REST APIs. Experience working in Agile delivery teams (Scrum/Kanban). Desirable Skills Knowledge of Salesforce Public Sector Solution (PSS) . Experience with Salesforce Private Connect and secure network configurations. Familiarity with SIEM tools like Splunk for event monitoring and security logging. Relevant Salesforce Certifications (e.g. Platform Developer II, Service Cloud Consultant, Security & Privacy Accredited Professional). Experience delivering secure solutions for UK government or public sector projects . Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.