Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 1 December 2025
Trinity College London is a complex and fast-growing international organisation with a compelling vision.
We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work.
This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation.
At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best.
About the role
As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.
About you
This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
18/11/2025
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 1 December 2025
Trinity College London is a complex and fast-growing international organisation with a compelling vision.
We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work.
This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation.
At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best.
About the role
As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.
About you
This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit aUser Experience Designerto join their team inEdinburghorBristol, Hybrid (60% of time in office). You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base. Benefits We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include: Competitive salary, discretionary bonus and shared employee / employer Generous holiday entitlement and option to buy additional holidays after 1 year of service. Travel compensation scheme Clear development, training and career progression opportunities Flexible Working Policy Opportunities to travel to great locations worldwide to work with robots External, online training courses and in-house training Offices in the centre of Edinburgh or in Bristol, two great cities to live and work Free access to a gymnasium (Edinburgh)/Fitness Sessions (Bristol)/Table Tennis (Bristol) On-site parking (Edinburgh) Enhanced family friendly policies Showers, lockers, swipe access internal bike store (Edinburgh) Travel season ticket loan Annual company day out Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an EV leasing scheme. Main Purpose of the Role You will work as part of SeeBytes UX team to deliver the user experience of our software solutions. You will help shape the next generation of our workflows and user interfaces. You will interact with a wide range of people within UX, commercial, product, and engineering, as well as with external clients and end users. You will advocate for the end user at every stage of the design process and ensure their needs are met through the solutions you design. Key Responsibilities of the role: Design workflows and user interfaces for SeeBytes software solutions that meet the end users needs in an efficient and intuitive manner Engage with end users and customers through workshops, interviews, and in-situ observations to understand their needs and translate these into requirements and designs Work with engineering teams to communicate your designs, review implementations, tailor solutions, and suggest improvements Key Skills, Experience and Qualifications A degree in UX, Design, HCI, Computer Science with a UX focus, or similar Demonstrable skills in designing workflows and user interfaces for specialised, complex domains Experience working within, and contributing to, existing design systems, such as Material Design Proficient with UX design tools, such as Adobe XD, Figma, Axure RP, or Sketch Experience collaborating with UI engineers to see a design through to realisation Strong interpersonal and communication skills, and the ability to work with external partners, clients, and end users Capability to break down and plan tasks required to realise a design goal Experience carrying out discovery research, defining user stories, and translating findings into design requirements Experience carrying out user evaluations and recommending improvements to designs or implementations Willingness to travel, internal to the UK and abroad, to support on-site client workshops, demonstrations and training, usually up to 2-3 times per year Desirable Experience UX design for commercial desktop software applications, particularly in specialised domains UI implementation skills, particularly using C# and WPF A background or particular interest in user research or usability evaluation Behaviours that make you brilliant for this role You have a strong eye for detail and can design innovative, tailored solutions, but you also understand the value of consistency and can design to internal and external frameworks. You communicate clearly and collaborate effectively across teams. You use your design skills to explain complex issues. You like variation and dont mind working on more than one project at a time. You are passionate about UX and willingly share your knowledge, support others, and advocate for UX thinking within the company and our customer base. You are passionate about learning and growth and are motivated to expand your skills, ask questions, and engage actively in your development. Apply Please note that due to the holiday break, applications will be reviewed upon our return in early 2026 To apply please send a recent copy of your CV and a cover letter As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals. Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term UK Nationals must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and may require further SC (SC) once employed.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance via the United Kingdom Security Vetting website As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found via the seebyte website NO RECRUITMENT AGENCIES JBRP1_UKTJ
14/12/2025
Full time
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit aUser Experience Designerto join their team inEdinburghorBristol, Hybrid (60% of time in office). You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base. Benefits We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include: Competitive salary, discretionary bonus and shared employee / employer Generous holiday entitlement and option to buy additional holidays after 1 year of service. Travel compensation scheme Clear development, training and career progression opportunities Flexible Working Policy Opportunities to travel to great locations worldwide to work with robots External, online training courses and in-house training Offices in the centre of Edinburgh or in Bristol, two great cities to live and work Free access to a gymnasium (Edinburgh)/Fitness Sessions (Bristol)/Table Tennis (Bristol) On-site parking (Edinburgh) Enhanced family friendly policies Showers, lockers, swipe access internal bike store (Edinburgh) Travel season ticket loan Annual company day out Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an EV leasing scheme. Main Purpose of the Role You will work as part of SeeBytes UX team to deliver the user experience of our software solutions. You will help shape the next generation of our workflows and user interfaces. You will interact with a wide range of people within UX, commercial, product, and engineering, as well as with external clients and end users. You will advocate for the end user at every stage of the design process and ensure their needs are met through the solutions you design. Key Responsibilities of the role: Design workflows and user interfaces for SeeBytes software solutions that meet the end users needs in an efficient and intuitive manner Engage with end users and customers through workshops, interviews, and in-situ observations to understand their needs and translate these into requirements and designs Work with engineering teams to communicate your designs, review implementations, tailor solutions, and suggest improvements Key Skills, Experience and Qualifications A degree in UX, Design, HCI, Computer Science with a UX focus, or similar Demonstrable skills in designing workflows and user interfaces for specialised, complex domains Experience working within, and contributing to, existing design systems, such as Material Design Proficient with UX design tools, such as Adobe XD, Figma, Axure RP, or Sketch Experience collaborating with UI engineers to see a design through to realisation Strong interpersonal and communication skills, and the ability to work with external partners, clients, and end users Capability to break down and plan tasks required to realise a design goal Experience carrying out discovery research, defining user stories, and translating findings into design requirements Experience carrying out user evaluations and recommending improvements to designs or implementations Willingness to travel, internal to the UK and abroad, to support on-site client workshops, demonstrations and training, usually up to 2-3 times per year Desirable Experience UX design for commercial desktop software applications, particularly in specialised domains UI implementation skills, particularly using C# and WPF A background or particular interest in user research or usability evaluation Behaviours that make you brilliant for this role You have a strong eye for detail and can design innovative, tailored solutions, but you also understand the value of consistency and can design to internal and external frameworks. You communicate clearly and collaborate effectively across teams. You use your design skills to explain complex issues. You like variation and dont mind working on more than one project at a time. You are passionate about UX and willingly share your knowledge, support others, and advocate for UX thinking within the company and our customer base. You are passionate about learning and growth and are motivated to expand your skills, ask questions, and engage actively in your development. Apply Please note that due to the holiday break, applications will be reviewed upon our return in early 2026 To apply please send a recent copy of your CV and a cover letter As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals. Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term UK Nationals must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and may require further SC (SC) once employed.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance via the United Kingdom Security Vetting website As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found via the seebyte website NO RECRUITMENT AGENCIES JBRP1_UKTJ
Technical Operative - Configuration Department Location: Hatfield Rate: Umbrella: £18.50/hr Contract: 6-month rolling Shifts: Monday-Friday Start on 8am-4pm, then move to 4pm-12am About the Role We are seeking a Technical Operative to join the Configuration Department. This role involves delivering IT configuration services with precision and efficiency in a dynamic environment. Key Responsibilities: Perform software installations and configurations within existing IT infrastructure Work with Microsoft desktop operating systems and bespoke in-house systems (training provided) Follow detailed scripts for system builds - accuracy is critical Handle data input (25-50% of role) on spreadsheets - attention to detail is essential Consolidate consignments for distribution and manage pallet movements Box/unbox IT equipment and contribute to overall work planning Communicate effectively with supervisors and team leads to meet SLAs and targets What We're Looking For Basic to intermediate IT configuration skills Strong communication and reporting abilities Ability to work independently and manage workload High attention to detail and time management Comfortable with manual tasks alongside technical work Interested? Apply now and become part of a team driving the future of technology. JBRP1_UKTJ
14/12/2025
Full time
Technical Operative - Configuration Department Location: Hatfield Rate: Umbrella: £18.50/hr Contract: 6-month rolling Shifts: Monday-Friday Start on 8am-4pm, then move to 4pm-12am About the Role We are seeking a Technical Operative to join the Configuration Department. This role involves delivering IT configuration services with precision and efficiency in a dynamic environment. Key Responsibilities: Perform software installations and configurations within existing IT infrastructure Work with Microsoft desktop operating systems and bespoke in-house systems (training provided) Follow detailed scripts for system builds - accuracy is critical Handle data input (25-50% of role) on spreadsheets - attention to detail is essential Consolidate consignments for distribution and manage pallet movements Box/unbox IT equipment and contribute to overall work planning Communicate effectively with supervisors and team leads to meet SLAs and targets What We're Looking For Basic to intermediate IT configuration skills Strong communication and reporting abilities Ability to work independently and manage workload High attention to detail and time management Comfortable with manual tasks alongside technical work Interested? Apply now and become part of a team driving the future of technology. JBRP1_UKTJ
Infrastructure Engineer - Technical Specialist - ITIL - VMWare Inside IR35 2 days a week on site As our Infrastructure Engineer your key responsibilities will include: Manage incident and request fulfilment tickets within SLA's Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Skills required of our Infrastructure Engineer: Experienced 3rd line Infrastructure Technical Specialist (not Service desk Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (eg firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning Be a self starter and strong team player, with excellent attention to detail
13/12/2025
Contractor
Infrastructure Engineer - Technical Specialist - ITIL - VMWare Inside IR35 2 days a week on site As our Infrastructure Engineer your key responsibilities will include: Manage incident and request fulfilment tickets within SLA's Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Skills required of our Infrastructure Engineer: Experienced 3rd line Infrastructure Technical Specialist (not Service desk Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (eg firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning Be a self starter and strong team player, with excellent attention to detail
Spectrum IT Recruitment
Cheltenham, Gloucestershire
IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server, Azure, O365, SharePoint, Intune, and Active Directory Group Policy. Expertise in VMware configuration and administration. Advanced knowledge of network and firewall configuration, including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification. Previous experience managing IT helpdesk operations. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
13/12/2025
Full time
IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server, Azure, O365, SharePoint, Intune, and Active Directory Group Policy. Expertise in VMware configuration and administration. Advanced knowledge of network and firewall configuration, including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification. Previous experience managing IT helpdesk operations. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Hardware Break/Fix Field Computer Engineer (L2) Bristol Job Title: Break/Fix Engineer (L2) Location: Bristol (Field-Based) Contract Duration: Until December 19 th Working Hours: MondayFriday, 08:3017:00 Day Rate: £210 per day (Inside IR35, via umbrella) Expenses: Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Bristol area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops, including component replacement and hardware-level troubleshooting. HP/Lenovo SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service app to: Manage, update, and close tickets Check in/out parts and return unused components daily Perform tasks such as BIOS updates and device branding as required Maintain safe working practices and escalate issues through the appropriate support channels Deliver professional onsite customer service Requirements Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred) Ability to carry out break/fix repairs confidently and independently Previous field engineering experience essential Own vehicle and basic tools Strong time-management and organisational skills Flexibility to work across multiple customer sites Desirable Skills Familiarity with ticketing systems and mobile service apps HP or Lenovo SQ certification (advantageous but not required) JBRP1_UKTJ
13/12/2025
Full time
Hardware Break/Fix Field Computer Engineer (L2) Bristol Job Title: Break/Fix Engineer (L2) Location: Bristol (Field-Based) Contract Duration: Until December 19 th Working Hours: MondayFriday, 08:3017:00 Day Rate: £210 per day (Inside IR35, via umbrella) Expenses: Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Bristol area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops, including component replacement and hardware-level troubleshooting. HP/Lenovo SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service app to: Manage, update, and close tickets Check in/out parts and return unused components daily Perform tasks such as BIOS updates and device branding as required Maintain safe working practices and escalate issues through the appropriate support channels Deliver professional onsite customer service Requirements Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred) Ability to carry out break/fix repairs confidently and independently Previous field engineering experience essential Own vehicle and basic tools Strong time-management and organisational skills Flexibility to work across multiple customer sites Desirable Skills Familiarity with ticketing systems and mobile service apps HP or Lenovo SQ certification (advantageous but not required) JBRP1_UKTJ
Job Title: Lecturer in Computing (Computer Science) (HE) Location: Birmingham Salary: £38,784 - £43,482 per annum - AC2 Job type: Permanent, Full-time The University is unlike any other. Standing proud in the heart of the city of Birmingham, they have been delivering career-focused education and training for decades. With around 8000 students across FE and HE level provision, the University is highly respected by employers and industry in meeting the region's skills needs. The University's mission is to promote and provide the opportunity for participation in the learning process by those with the ambition and commitment to succeed and to maintain a learning community that meets the diverse needs of our students, the economy and society at large. The Role: Ready to inspire the next generation of tech professionals? Join our growing Computing Department and play a key role in shaping the future of Higher Education. Join our academic team and be part of our growth! As a Lecturer, you will deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching computing programmes. You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why Choose Us? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development : Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 11th January 2026. Interview Date - Tuesday 27th January 2026. The University is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.
13/12/2025
Full time
Job Title: Lecturer in Computing (Computer Science) (HE) Location: Birmingham Salary: £38,784 - £43,482 per annum - AC2 Job type: Permanent, Full-time The University is unlike any other. Standing proud in the heart of the city of Birmingham, they have been delivering career-focused education and training for decades. With around 8000 students across FE and HE level provision, the University is highly respected by employers and industry in meeting the region's skills needs. The University's mission is to promote and provide the opportunity for participation in the learning process by those with the ambition and commitment to succeed and to maintain a learning community that meets the diverse needs of our students, the economy and society at large. The Role: Ready to inspire the next generation of tech professionals? Join our growing Computing Department and play a key role in shaping the future of Higher Education. Join our academic team and be part of our growth! As a Lecturer, you will deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching computing programmes. You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why Choose Us? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development : Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 11th January 2026. Interview Date - Tuesday 27th January 2026. The University is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.
In a team providing 24/7 IT support for On-Prem and Cloud applications As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Work will vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks. Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or fairly close to Cambridge (up to 1.5 hours away commute; athough in general you may only be in the office 2+ days per week). You would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role). Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc ). Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL). Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP). Additional experience with database administration (SQL Server, Oracle); MS 365 administration; virtual machine hosting; and Azure would be beneficial. The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important. On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life balance when possible. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27483 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
13/12/2025
Full time
In a team providing 24/7 IT support for On-Prem and Cloud applications As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Work will vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks. Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or fairly close to Cambridge (up to 1.5 hours away commute; athough in general you may only be in the office 2+ days per week). You would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role). Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc ). Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL). Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP). Additional experience with database administration (SQL Server, Oracle); MS 365 administration; virtual machine hosting; and Azure would be beneficial. The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important. On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life balance when possible. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27483 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
12/12/2025
Full time
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Job Title: Lecturer in Computing (HE) (Data Science and AI) Location: Birmingham Salary: £38,784 - £43,482 per annum - AC2 Job type: Permanent, Full-time / Part-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Ready to inspire the next generation of tech professionals? Join our growing Computing Department and play a key role in shaping the future of Higher Education. Join our academic team and be part of our growth! As a Lecturer, you'll deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching a range of Data Science and AI related modules on our HE programmes , where you'll help shape and guide future leaders in the field. You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why University College Birmingham? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development : Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 11th January 2026. Interview Date - Tuesday 27th January 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Data Science Lecturer, AI Lecturer, Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.
12/12/2025
Full time
Job Title: Lecturer in Computing (HE) (Data Science and AI) Location: Birmingham Salary: £38,784 - £43,482 per annum - AC2 Job type: Permanent, Full-time / Part-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Ready to inspire the next generation of tech professionals? Join our growing Computing Department and play a key role in shaping the future of Higher Education. Join our academic team and be part of our growth! As a Lecturer, you'll deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching a range of Data Science and AI related modules on our HE programmes , where you'll help shape and guide future leaders in the field. You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why University College Birmingham? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development : Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 11th January 2026. Interview Date - Tuesday 27th January 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Data Science Lecturer, AI Lecturer, Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.
Job Title: Lecturer in Computing (Computer Science) (HE) Location: Birmingham Salary: £38,784 - £43,482 per annum - AC2 Job type: Permanent, Full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Ready to inspire the next generation of tech professionals? Join our growing Computing Department and play a key role in shaping the future of Higher Education. Join our academic team and be part of our growth! As a Lecturer, you will deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching computing programmes. You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why University College Birmingham? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development : Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 11th January 2026. Interview Date - Tuesday 27th January 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.
12/12/2025
Full time
Job Title: Lecturer in Computing (Computer Science) (HE) Location: Birmingham Salary: £38,784 - £43,482 per annum - AC2 Job type: Permanent, Full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Ready to inspire the next generation of tech professionals? Join our growing Computing Department and play a key role in shaping the future of Higher Education. Join our academic team and be part of our growth! As a Lecturer, you will deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching computing programmes. You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why University College Birmingham? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development : Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 11th January 2026. Interview Date - Tuesday 27th January 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.
Infrastructure Engineer We are looking for an Infrastructure Engineer with a strong Azure covering IaaS, PaaS, DevOps and IaC who is happy to do BAU 3rd line support as well as being a technical evangelist for projects. Key responsibilities will include: Manage incident and request fulfilment tickets within SLA s from a 3rd line perspective. Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Required Skills and Experience: Experienced 3rd line Infrastructure Technical Specialist (not Service desk Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning
12/12/2025
Contractor
Infrastructure Engineer We are looking for an Infrastructure Engineer with a strong Azure covering IaaS, PaaS, DevOps and IaC who is happy to do BAU 3rd line support as well as being a technical evangelist for projects. Key responsibilities will include: Manage incident and request fulfilment tickets within SLA s from a 3rd line perspective. Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Required Skills and Experience: Experienced 3rd line Infrastructure Technical Specialist (not Service desk Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning
Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 Months (Contract) Rate: 300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions Ability to travel as needed Available to provide after-hours and weekend technical support as needed Key Digital and IT Disciplines Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications Bachelor's degree in computer science, information systems, or related area (or international equivalent) 4+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively
12/12/2025
Contractor
Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 Months (Contract) Rate: 300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions Ability to travel as needed Available to provide after-hours and weekend technical support as needed Key Digital and IT Disciplines Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications Bachelor's degree in computer science, information systems, or related area (or international equivalent) 4+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively
The Role: Key Responsibilities You will be the core IT support presence, focused on maintaining stringent service levels and managing the full life cycle of hardware within your designated hub and surrounding areas. Ticket Management: Proactively manage and update all assigned support tickets (for the Hub and surrounding spoke locations) to ensure all contractual Service Level Agreements (SLAs) are met. Hardware Logistics & Asset Management: Perform end-to-end management of IT stock. This includes the precise scanning/logging of equipment in and out of locations to maintain accurate inventory and asset records. Device Repairs & Triage: Identify faults, perform initial triage, and conduct hardware repairs on 'in-warranty' equipment. You will also manage communication and part-ordering with external vendors. Disposal Management: Efficiently manage the process for IT asset disposals that are routed through the Hub, adhering to all contractual and security requirements. Remote Location Support: Conduct periodic replenishment of secure IT lockers at remote sites as required. Process Adherence: Strictly follow all established procedures and processes, including site-specific security regulations from internal guidelines. Service Improvement: Actively identify and flag any potential service issues or opportunities for service enhancement to your Team Leader. Essential Requirements Security Clearance: Current and Active SC (Security Check) Clearance is mandatory. Experience: Proven experience in a similar field/deskside service role, with a strong emphasis on hardware repair and logistics. The Details Hours: Monday to Friday, 08:30 - 17:00 Duration: 3-Month Contract Rate: 18.87 per hour (Inside IR35) This is an excellent chance to apply your technical expertise in a high-security environment and ensure essential IT services are delivered without disruption. If you possess the required SC Clearance and are available for an immediate start, apply now.
12/12/2025
Contractor
The Role: Key Responsibilities You will be the core IT support presence, focused on maintaining stringent service levels and managing the full life cycle of hardware within your designated hub and surrounding areas. Ticket Management: Proactively manage and update all assigned support tickets (for the Hub and surrounding spoke locations) to ensure all contractual Service Level Agreements (SLAs) are met. Hardware Logistics & Asset Management: Perform end-to-end management of IT stock. This includes the precise scanning/logging of equipment in and out of locations to maintain accurate inventory and asset records. Device Repairs & Triage: Identify faults, perform initial triage, and conduct hardware repairs on 'in-warranty' equipment. You will also manage communication and part-ordering with external vendors. Disposal Management: Efficiently manage the process for IT asset disposals that are routed through the Hub, adhering to all contractual and security requirements. Remote Location Support: Conduct periodic replenishment of secure IT lockers at remote sites as required. Process Adherence: Strictly follow all established procedures and processes, including site-specific security regulations from internal guidelines. Service Improvement: Actively identify and flag any potential service issues or opportunities for service enhancement to your Team Leader. Essential Requirements Security Clearance: Current and Active SC (Security Check) Clearance is mandatory. Experience: Proven experience in a similar field/deskside service role, with a strong emphasis on hardware repair and logistics. The Details Hours: Monday to Friday, 08:30 - 17:00 Duration: 3-Month Contract Rate: 18.87 per hour (Inside IR35) This is an excellent chance to apply your technical expertise in a high-security environment and ensure essential IT services are delivered without disruption. If you possess the required SC Clearance and are available for an immediate start, apply now.
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
12/12/2025
Full time
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Job Title: Service Operations Manager Location: Sheffield Salary: £40,000 to £50,000 depending on experience Contract: Full-time, permanent Hours: Monday to Friday If you enjoy running the day to day operation of an IT service function and keeping things moving in a busy MSP environment, this could be a great fit. We are supporting a growing managed services provider in Sheffield who are looking for a Service Operations Manager to take ownership of how their service function performs. You'll be the person who keeps the service desk working effectively, ensures operational standards are met, and acts as a steady point of contact for both the team and customers. This is a hands-on operational role, not a distant management position. You'll be involved in the detail day to day, while also improving how the service runs, guiding the team, and supporting escalations. If you like the mix of overseeing people, process and customer experience, this will suit you. What you'll be doing Operational leadership: Overseeing the daily running of the service desk and wider service operation. Making sure SLAs, KPIs and quality standards are consistently met. Coordinating workload, prioritising tickets and ensuring efficient workflow. Reviewing processes and implementing improvements to enhance service delivery. Monitoring trends, identifying recurring issues and recommending fixes. Supporting colleagues across technical teams, projects and management. Team leadership: Managing service desk staff including holidays, absence, timesheets and performance. Holding regular one to ones and development conversations. Coaching engineers on technical approach, communication and customer handling. Supporting recruitment and helping new team members settle into the role. Creating a positive team culture built on support, communication and accountability. Customer experience and escalation handling: Acting as the escalation point for service issues that need management involvement. Keeping customers informed, reassured and updated during major incidents. Making sure customers receive a consistent, high quality service. Maintaining calm and clarity when dealing with time sensitive issues. What we're looking for: Experience in an MSP or IT managed services environment. Strong understanding of how a service desk operates day to day. Proven ability to lead people, manage performance and drive improvement. Comfortable owning SLAs, KPIs and service reporting. Able to analyse operational data and make informed decisions. Confident communicating with customers at all levels. Calm under pressure with a structured, organised approach. Someone who enjoys accountability and taking ownership of outcomes. You do not need to know everything technically, but you must understand how technical teams work, how to keep service flowing and how to support customers and engineers effectively. What's in it for you: Salary between £40,000 and £50,000 depending on experience. Full-time, permanent role with long-term stability. Strong investment in personal development and training. Support from senior leadership and the wider technical teams. A collaborative working environment where your input will influence how the service operates. Free parking and modern office facilities. Regular team meetings and social events. How to apply If this sounds like the right next step in your career, we would love to hear from you. Apply with your CV or get in touch for a confidential chat. We respond to all applicants. If you are shortlisted, we will contact you before sharing your details with the client. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy. We are an Equal Opportunities Employer. Service Operations Manager, Service Delivery Manager, MSP Operations, IT Service Manager, Service Desk Manager, ITIL, SLA Management, Escalation Manager, Sheffield IT Jobs, MSP Careers Yorkshire
12/12/2025
Full time
Job Title: Service Operations Manager Location: Sheffield Salary: £40,000 to £50,000 depending on experience Contract: Full-time, permanent Hours: Monday to Friday If you enjoy running the day to day operation of an IT service function and keeping things moving in a busy MSP environment, this could be a great fit. We are supporting a growing managed services provider in Sheffield who are looking for a Service Operations Manager to take ownership of how their service function performs. You'll be the person who keeps the service desk working effectively, ensures operational standards are met, and acts as a steady point of contact for both the team and customers. This is a hands-on operational role, not a distant management position. You'll be involved in the detail day to day, while also improving how the service runs, guiding the team, and supporting escalations. If you like the mix of overseeing people, process and customer experience, this will suit you. What you'll be doing Operational leadership: Overseeing the daily running of the service desk and wider service operation. Making sure SLAs, KPIs and quality standards are consistently met. Coordinating workload, prioritising tickets and ensuring efficient workflow. Reviewing processes and implementing improvements to enhance service delivery. Monitoring trends, identifying recurring issues and recommending fixes. Supporting colleagues across technical teams, projects and management. Team leadership: Managing service desk staff including holidays, absence, timesheets and performance. Holding regular one to ones and development conversations. Coaching engineers on technical approach, communication and customer handling. Supporting recruitment and helping new team members settle into the role. Creating a positive team culture built on support, communication and accountability. Customer experience and escalation handling: Acting as the escalation point for service issues that need management involvement. Keeping customers informed, reassured and updated during major incidents. Making sure customers receive a consistent, high quality service. Maintaining calm and clarity when dealing with time sensitive issues. What we're looking for: Experience in an MSP or IT managed services environment. Strong understanding of how a service desk operates day to day. Proven ability to lead people, manage performance and drive improvement. Comfortable owning SLAs, KPIs and service reporting. Able to analyse operational data and make informed decisions. Confident communicating with customers at all levels. Calm under pressure with a structured, organised approach. Someone who enjoys accountability and taking ownership of outcomes. You do not need to know everything technically, but you must understand how technical teams work, how to keep service flowing and how to support customers and engineers effectively. What's in it for you: Salary between £40,000 and £50,000 depending on experience. Full-time, permanent role with long-term stability. Strong investment in personal development and training. Support from senior leadership and the wider technical teams. A collaborative working environment where your input will influence how the service operates. Free parking and modern office facilities. Regular team meetings and social events. How to apply If this sounds like the right next step in your career, we would love to hear from you. Apply with your CV or get in touch for a confidential chat. We respond to all applicants. If you are shortlisted, we will contact you before sharing your details with the client. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy. We are an Equal Opportunities Employer. Service Operations Manager, Service Delivery Manager, MSP Operations, IT Service Manager, Service Desk Manager, ITIL, SLA Management, Escalation Manager, Sheffield IT Jobs, MSP Careers Yorkshire
Fire and Security Engineer £35,000-£40,000 basic Company Based in Blackburn Responsibilities To attend & undertake periodic maintenance of Security, Fire , CCTV & Access Control Systems to the relevant standards (BAFE & NSI). The successful candidates will attend sites and undertake periodic maintenance of the above systems and carry out necessary diagnosis and fault finding on client sites. To maintain stocks of materials and tools carried in vehicles in line with Company standards. Clear and concise communication with the service desk regarding customer issues. All paperwork/electronic reporting to the service desk carried out promptly. To present a professional appearance at all times. Ensure adherence to all Company Policies and Procedures. To be available to participate in the Company's emergency call out rota in line with the agreed rota that may be in force at any time. Skills & Requirements Experience maintaining Security, Fire, CCTV & Access Control Systems. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Hold a full UK driving licence. Good timekeeping. Customer oriented. Computer literate. If this sounds like you please send your cv to George or call (phone number removed) for a confidential chat.
12/12/2025
Full time
Fire and Security Engineer £35,000-£40,000 basic Company Based in Blackburn Responsibilities To attend & undertake periodic maintenance of Security, Fire , CCTV & Access Control Systems to the relevant standards (BAFE & NSI). The successful candidates will attend sites and undertake periodic maintenance of the above systems and carry out necessary diagnosis and fault finding on client sites. To maintain stocks of materials and tools carried in vehicles in line with Company standards. Clear and concise communication with the service desk regarding customer issues. All paperwork/electronic reporting to the service desk carried out promptly. To present a professional appearance at all times. Ensure adherence to all Company Policies and Procedures. To be available to participate in the Company's emergency call out rota in line with the agreed rota that may be in force at any time. Skills & Requirements Experience maintaining Security, Fire, CCTV & Access Control Systems. Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team. Hold a full UK driving licence. Good timekeeping. Customer oriented. Computer literate. If this sounds like you please send your cv to George or call (phone number removed) for a confidential chat.
.Job Title: Service Desk Manager Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're someone who enjoys bringing structure to a busy team, supporting people day to day and making sure customers receive a consistent level of service, this could be a great next step. We're working with a growing MSP in Sheffield who are looking for a Service Desk Manager to take responsibility for the performance and development of their support team. You won't be hands-on technically in this role. Instead, you'll be focused on people leadership, queue management, coaching, communication and keeping the service function running smoothly. If you like helping others succeed, improving processes and taking ownership of how a service desk operates, you'll feel at home here. What you'll be doing: Leading the team Managing the day to day running of the service desk. Coordinating workload, ticket queues and priorities. Holding regular one to ones and performance reviews. Addressing underperformance professionally and consistently. Supporting recruitment and helping new starters settle in. Coaching engineers on communication, ownership and service standards. Driving performance Monitoring SLAs, KPIs and customer satisfaction. Identifying trends and working with the team to reduce repeat issues. Reviewing processes and recommending improvements. Making sure documentation and reporting are always up to date. Keeping work organised during busy periods and major incidents. Supporting the customer experience Acting as the escalation point for issues that need management involvement. Communicating clearly and calmly during sensitive or time critical situations. Ensuring customers receive a consistent, quality service. Working closely with senior leadership to maintain high service standards. What we're looking for: Experience managing or leading a support team, ideally within an MSP. Confident working with SLAs, KPIs and service reporting. Able to manage performance fairly and consistently. A good working knowledge of ticketing systems and PSA tools. Someone organised, steady under pressure and comfortable making decisions. A people-focused leader who enjoys helping others develop and succeed. Strong communication skills and a professional approach. You do not need to be a deep technical expert, but you must understand how a service desk works and how to keep a team operating effectively. What's in it for you: Salary between £28,000 and £34,000 depending on experience. 21 days holiday plus bank holidays, increasing with length of service up to 34 days. Your birthday off. Health plan after one year. Dedicated development time each week. Paid internal and external training opportunities. Modern offices with free parking. Regular team meetings, social events and team building days. Supportive culture where your ideas will help shape how the service operates. How to apply If this sounds like the right move for you, we'd love to hear from you. Apply with your CV and we will be in touch. We contact all applicants, and if you are shortlisted, we will speak with you before presenting your details to the client. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy. We are an Equal Opportunities Employer.
12/12/2025
Full time
.Job Title: Service Desk Manager Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're someone who enjoys bringing structure to a busy team, supporting people day to day and making sure customers receive a consistent level of service, this could be a great next step. We're working with a growing MSP in Sheffield who are looking for a Service Desk Manager to take responsibility for the performance and development of their support team. You won't be hands-on technically in this role. Instead, you'll be focused on people leadership, queue management, coaching, communication and keeping the service function running smoothly. If you like helping others succeed, improving processes and taking ownership of how a service desk operates, you'll feel at home here. What you'll be doing: Leading the team Managing the day to day running of the service desk. Coordinating workload, ticket queues and priorities. Holding regular one to ones and performance reviews. Addressing underperformance professionally and consistently. Supporting recruitment and helping new starters settle in. Coaching engineers on communication, ownership and service standards. Driving performance Monitoring SLAs, KPIs and customer satisfaction. Identifying trends and working with the team to reduce repeat issues. Reviewing processes and recommending improvements. Making sure documentation and reporting are always up to date. Keeping work organised during busy periods and major incidents. Supporting the customer experience Acting as the escalation point for issues that need management involvement. Communicating clearly and calmly during sensitive or time critical situations. Ensuring customers receive a consistent, quality service. Working closely with senior leadership to maintain high service standards. What we're looking for: Experience managing or leading a support team, ideally within an MSP. Confident working with SLAs, KPIs and service reporting. Able to manage performance fairly and consistently. A good working knowledge of ticketing systems and PSA tools. Someone organised, steady under pressure and comfortable making decisions. A people-focused leader who enjoys helping others develop and succeed. Strong communication skills and a professional approach. You do not need to be a deep technical expert, but you must understand how a service desk works and how to keep a team operating effectively. What's in it for you: Salary between £28,000 and £34,000 depending on experience. 21 days holiday plus bank holidays, increasing with length of service up to 34 days. Your birthday off. Health plan after one year. Dedicated development time each week. Paid internal and external training opportunities. Modern offices with free parking. Regular team meetings, social events and team building days. Supportive culture where your ideas will help shape how the service operates. How to apply If this sounds like the right move for you, we'd love to hear from you. Apply with your CV and we will be in touch. We contact all applicants, and if you are shortlisted, we will speak with you before presenting your details to the client. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy. We are an Equal Opportunities Employer.
Senior Infrastructure Engineer Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role. Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Requirements Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME. Expertise in the Microsoft Stack: Cloud Technologies: System Centre Configuration Manager (SCCM): Virtualisation & VDI: Hardware Experience: Networking & Monitoring: Security & Asset Management: Server Operating Systems & Backups:
11/12/2025
Full time
Senior Infrastructure Engineer Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role. Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Requirements Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME. Expertise in the Microsoft Stack: Cloud Technologies: System Centre Configuration Manager (SCCM): Virtualisation & VDI: Hardware Experience: Networking & Monitoring: Security & Asset Management: Server Operating Systems & Backups:
