Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
08/12/2025
Full time
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
Internal Support Systems Specialist Location: Hybrid, Witney & Princes Risborough Salary: £28,000 £31,000 Transforming Learning is a visionary education group dedicated to helping schools use technology and data more effectively to improve outcomes for all learners. We work with over 5,000 schools and are home to Turn IT On, School ICT, SalamanderSoft, Vital York, Locker, SBM Services and GDPR Sentry. Were now looking for an Internal Systems Support Specialist to join our team. This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to make a real difference. What youll be doing Youll provide IT support services across our internal systems, ensuring everything runs smoothly and our colleagues receive prompt, professional assistance. From troubleshooting hardware and software issues to supporting onboarding and managing IT assets, youll play a key role in keeping our operations efficient. Youll also work closely with the Internal Systems Support Manager to refine service desk processes, improve user experience, and maintain a secure, compliant infrastructure. What were looking for 3+ years experience in IT support or technical operations Strong knowledge of Microsoft 365, including SharePoint, Teams, OneDrive and Exchange Online Technical proficiency across hardware, software, networks and cloud services Excellent communication skills and a customer-first mindset A collaborative approach and solid problem-solving abilities Experience with Microsoft 365 security tools and knowledge of GDPR or ISO 27001 compliance would be an advantage. Why join us? Were proud of our friendly, inclusive culture and commitment to professional growth. Youll have the chance to develop your skills, work with a supportive team, and contribute to a mission that truly matters: helping schools transform learning for every pupil. This is a hybrid role, with a minimum of two days in our Witney or Princes Risborough office per week and occasional travel to other company sites. A driving license and access to your own vehicle are essential. Transforming Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working. REF- JBRP1_UKTJ
14/12/2025
Full time
Internal Support Systems Specialist Location: Hybrid, Witney & Princes Risborough Salary: £28,000 £31,000 Transforming Learning is a visionary education group dedicated to helping schools use technology and data more effectively to improve outcomes for all learners. We work with over 5,000 schools and are home to Turn IT On, School ICT, SalamanderSoft, Vital York, Locker, SBM Services and GDPR Sentry. Were now looking for an Internal Systems Support Specialist to join our team. This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to make a real difference. What youll be doing Youll provide IT support services across our internal systems, ensuring everything runs smoothly and our colleagues receive prompt, professional assistance. From troubleshooting hardware and software issues to supporting onboarding and managing IT assets, youll play a key role in keeping our operations efficient. Youll also work closely with the Internal Systems Support Manager to refine service desk processes, improve user experience, and maintain a secure, compliant infrastructure. What were looking for 3+ years experience in IT support or technical operations Strong knowledge of Microsoft 365, including SharePoint, Teams, OneDrive and Exchange Online Technical proficiency across hardware, software, networks and cloud services Excellent communication skills and a customer-first mindset A collaborative approach and solid problem-solving abilities Experience with Microsoft 365 security tools and knowledge of GDPR or ISO 27001 compliance would be an advantage. Why join us? Were proud of our friendly, inclusive culture and commitment to professional growth. Youll have the chance to develop your skills, work with a supportive team, and contribute to a mission that truly matters: helping schools transform learning for every pupil. This is a hybrid role, with a minimum of two days in our Witney or Princes Risborough office per week and occasional travel to other company sites. A driving license and access to your own vehicle are essential. Transforming Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working. REF- JBRP1_UKTJ
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
13/12/2025
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Digital Marketing Manager Music Festivals & Global Events Portsmouth (Office-based) Reporting into the Head of Marketing Trafalgar Talent is partnering with a highly respected events company to appoint a Digital Marketing Manager with strong, hands-on Meta Ads experience. You will take ownership of digital advertising campaigns for major music festivals and global events, from iconic brands like Elrow to international tours for artists such as 50 Cent. Alongside working on some of the biggest names in global entertainment, the successful candidate will also enjoy a range of office perks including gym membership, a £200 monthly bar tab at company-owned Portsmouth venues, on-site parking, casual dress, and fully stocked office drinks/snacks. The Role As Digital Marketing Manager, you will: Lead the planning, execution and optimisation of Meta Ads campaigns Manage performance marketing strategies across multiple event brands Report directly to the Head of Marketing with insights and recommendations Oversee data reporting, tracking and ROI analysis Collaborate with creative teams on engaging content and campaign assets Drive ticket sales, engagement and brand awareness for high-profile events About You Proven experience running and scaling Meta Ads campaigns Strong grasp of attribution, targeting and performance marketing Confident producing clear, actionable reports for senior stakeholders Creative, analytical and passionate about the live events/music industry Comfortable working full-time in the Portsmouth office Why This Role? Ownership of campaigns with global reach Work with major international music brands Join a tight-knit, highly respected marketing team Real opportunity to influence strategy and deliver meaningful impact Gym membership included £200 monthly bar tab for use at company-owned venues On-site parking Casual dress environment Office drinks/snacks provided daily JBRP1_UKTJ
13/12/2025
Full time
Digital Marketing Manager Music Festivals & Global Events Portsmouth (Office-based) Reporting into the Head of Marketing Trafalgar Talent is partnering with a highly respected events company to appoint a Digital Marketing Manager with strong, hands-on Meta Ads experience. You will take ownership of digital advertising campaigns for major music festivals and global events, from iconic brands like Elrow to international tours for artists such as 50 Cent. Alongside working on some of the biggest names in global entertainment, the successful candidate will also enjoy a range of office perks including gym membership, a £200 monthly bar tab at company-owned Portsmouth venues, on-site parking, casual dress, and fully stocked office drinks/snacks. The Role As Digital Marketing Manager, you will: Lead the planning, execution and optimisation of Meta Ads campaigns Manage performance marketing strategies across multiple event brands Report directly to the Head of Marketing with insights and recommendations Oversee data reporting, tracking and ROI analysis Collaborate with creative teams on engaging content and campaign assets Drive ticket sales, engagement and brand awareness for high-profile events About You Proven experience running and scaling Meta Ads campaigns Strong grasp of attribution, targeting and performance marketing Confident producing clear, actionable reports for senior stakeholders Creative, analytical and passionate about the live events/music industry Comfortable working full-time in the Portsmouth office Why This Role? Ownership of campaigns with global reach Work with major international music brands Join a tight-knit, highly respected marketing team Real opportunity to influence strategy and deliver meaningful impact Gym membership included £200 monthly bar tab for use at company-owned venues On-site parking Casual dress environment Office drinks/snacks provided daily JBRP1_UKTJ
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet. You'll also identify, nurture and close opportunities for new business with lapsed accounts and new logo customers. You'll have the support of industry leading operational resources, with regular investment in high quality machines and people. As the market leader we can offer progression opportunities to move into key accounts, strategic accounts and beyond to sales management. Many of our senior management team started out as individual contributors with us. About you: - A proven track record of field sales in the construction rental/hire sector. A structured approach to territory sales planning, customer management and managing a sales pipeline via a CRM. Skilled in developing existing relationships AND new business development i.e. cold calling. Able to build strong internal relationships with operational teams in order to support customer needs. Computer literate in MS Excel, Word & PowerPoint. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.
12/12/2025
Full time
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet. You'll also identify, nurture and close opportunities for new business with lapsed accounts and new logo customers. You'll have the support of industry leading operational resources, with regular investment in high quality machines and people. As the market leader we can offer progression opportunities to move into key accounts, strategic accounts and beyond to sales management. Many of our senior management team started out as individual contributors with us. About you: - A proven track record of field sales in the construction rental/hire sector. A structured approach to territory sales planning, customer management and managing a sales pipeline via a CRM. Skilled in developing existing relationships AND new business development i.e. cold calling. Able to build strong internal relationships with operational teams in order to support customer needs. Computer literate in MS Excel, Word & PowerPoint. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.
Tax Technology Implementation Project Manager London or Edinburgh (Hybrid 2-3 days onsite) 750- 850 per day - Inside IR35 8-10 month contract Start: Mid-Jan 2026 Potential extension A leading global financial institution is seeking an experienced Project Manager to lead a major tax software migration within its UK Life Tax division. Key Responsibilities Lead the end-to-end migration from a legacy tax system to a new third-party platform. Manage planning, timelines, risks, and stakeholder updates. Oversee data configuration, data take-on, and system testing (UAT). Reconcile tax outputs from old vs new systems. Manage a small test team (3-4 people). Provide clear updates to internal teams and external clients. Requirements Strong knowledge of UK Life funds tax (capital gains, loss rules, asset classification, etc.). Hands-on experience with system/software conversion or implementation. Excellent project management and stakeholder communication skills. Strong analytical and reconciliation ability. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
12/12/2025
Contractor
Tax Technology Implementation Project Manager London or Edinburgh (Hybrid 2-3 days onsite) 750- 850 per day - Inside IR35 8-10 month contract Start: Mid-Jan 2026 Potential extension A leading global financial institution is seeking an experienced Project Manager to lead a major tax software migration within its UK Life Tax division. Key Responsibilities Lead the end-to-end migration from a legacy tax system to a new third-party platform. Manage planning, timelines, risks, and stakeholder updates. Oversee data configuration, data take-on, and system testing (UAT). Reconcile tax outputs from old vs new systems. Manage a small test team (3-4 people). Provide clear updates to internal teams and external clients. Requirements Strong knowledge of UK Life funds tax (capital gains, loss rules, asset classification, etc.). Hands-on experience with system/software conversion or implementation. Excellent project management and stakeholder communication skills. Strong analytical and reconciliation ability. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Digital Content Producer Salary: £27,000 to £28,000 per annum dependent on skills and experience Location: The BrewDog Stadium, St Helens Hours: 35 per week, including evenings and weekends Overview and Purpose of the Role St Helens R.F.C. is seeking a driven, creative Digital Content Producer to join the Media and Marketing team. This role is central to producing engaging content that enhances our digital presence, grows our audience, and supports key commercial areas such as ticketing, retail, partnerships, hospitality and community initiatives. You will work in a fast-paced, collaborative environment, contributing to industry-leading digital output that reflects the ambition and professionalism of St Helens R.F.C. The ideal candidate will bring passion, ideas and strong attention to detail, with the confidence to work both independently and as part of a high-performing team. Key Responsibilities Produce high-quality video content for Saints TV, including highlights, interviews, press conferences, features and promotional material. Create and deliver fresh, engaging content for all social and web platforms, helping to drive audience growth and revenue. Support matchday digital coverage across Men's, Women's, Academy and Scholarship teams (evening and weekend work required). Film and conduct interviews with players, coaches and relevant stakeholders. Draft written content for the official website and matchday E-Programme. Collaborate with the Marketing Manager to support and execute marketing campaigns. Assist in the delivery of partner and sponsor activations across digital channels. Work with teams across the club to create content that supports ticketing, retail, hospitality and events. Monitor social media trends and identify opportunities to elevate the club's online presence. Carry out additional duties aligned with the needs of the club. Skills & Experience Essential Strong skills in video production and editing, particularly using Adobe Premiere Pro and basic Photoshop. Experience producing content for major social media platforms. A genuine passion for creating innovative digital and social media content. Ability to work under pressure, manage multiple priorities and meet deadlines. Excellent written and verbal communication skills. Strong interpersonal skills and the ability to work with a wide range of stakeholders. Flexibility to work evenings and weekends. Eligibility to work in the UK. Full driving licence (required for travel between stadium and training ground). Desirable Graphic design ability for simple digital and print assets. Experience with Content Management Systems (e.g., WordPress). Awareness of emerging platforms and evolving digital behaviours. A degree in Media, Marketing, Journalism or relevant experience. Understanding of media law and digital marketing principles. A passion for sport and the wider sporting landscape. Further Information This role includes regular evening and weekend work aligned with fixtures and events. Time off in lieu will be provided. How to Apply Please submit your CV, covering letter and examples of previous work Applicants are encouraged to include a showreel or links demonstrating their content experience. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
12/12/2025
Full time
Digital Content Producer Salary: £27,000 to £28,000 per annum dependent on skills and experience Location: The BrewDog Stadium, St Helens Hours: 35 per week, including evenings and weekends Overview and Purpose of the Role St Helens R.F.C. is seeking a driven, creative Digital Content Producer to join the Media and Marketing team. This role is central to producing engaging content that enhances our digital presence, grows our audience, and supports key commercial areas such as ticketing, retail, partnerships, hospitality and community initiatives. You will work in a fast-paced, collaborative environment, contributing to industry-leading digital output that reflects the ambition and professionalism of St Helens R.F.C. The ideal candidate will bring passion, ideas and strong attention to detail, with the confidence to work both independently and as part of a high-performing team. Key Responsibilities Produce high-quality video content for Saints TV, including highlights, interviews, press conferences, features and promotional material. Create and deliver fresh, engaging content for all social and web platforms, helping to drive audience growth and revenue. Support matchday digital coverage across Men's, Women's, Academy and Scholarship teams (evening and weekend work required). Film and conduct interviews with players, coaches and relevant stakeholders. Draft written content for the official website and matchday E-Programme. Collaborate with the Marketing Manager to support and execute marketing campaigns. Assist in the delivery of partner and sponsor activations across digital channels. Work with teams across the club to create content that supports ticketing, retail, hospitality and events. Monitor social media trends and identify opportunities to elevate the club's online presence. Carry out additional duties aligned with the needs of the club. Skills & Experience Essential Strong skills in video production and editing, particularly using Adobe Premiere Pro and basic Photoshop. Experience producing content for major social media platforms. A genuine passion for creating innovative digital and social media content. Ability to work under pressure, manage multiple priorities and meet deadlines. Excellent written and verbal communication skills. Strong interpersonal skills and the ability to work with a wide range of stakeholders. Flexibility to work evenings and weekends. Eligibility to work in the UK. Full driving licence (required for travel between stadium and training ground). Desirable Graphic design ability for simple digital and print assets. Experience with Content Management Systems (e.g., WordPress). Awareness of emerging platforms and evolving digital behaviours. A degree in Media, Marketing, Journalism or relevant experience. Understanding of media law and digital marketing principles. A passion for sport and the wider sporting landscape. Further Information This role includes regular evening and weekend work aligned with fixtures and events. Time off in lieu will be provided. How to Apply Please submit your CV, covering letter and examples of previous work Applicants are encouraged to include a showreel or links demonstrating their content experience. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Business Development Manager IT Managed Services Whitstable, Kent £35,000 - £40,000 basic + uncapped commission (OTE £70k+) Are you an ambitious salesperson who loves winning new business? Do you thrive in a role where youre trusted to run your own pipeline? Looking for an opportunity to make a big impact in a growing MSP? We are recruiting for a Business Development Manager to join a well-established IT services provider based in Kent. This is a role for someone who is new business focused, commercially sharp, and excited by the idea of helping a smaller, ambitious company grow. The Role This is a full 360 new business position. You will: Identify, develop, and win new IT managed service opportunities Target SMEs (10250 users) across Kent and the South-East Manage the full sales cycle from first outreach to signed agreement Build your own pipeline through networking, prospecting, and follow-up Work closely with technical teams to develop proposals and solutions Follow up on warm leads generated through marketing campaigns Represent the business at events, exhibitions, and networking groups This role is perfect for someone who loves autonomy, wants to be judged on results, and is confident building pipeline from scratch. What Were Looking For 2+ years in B2B sales, ideally in MSP, IT services, telecoms, or tech Proven success in outbound/new business roles Confident speaking to business owners and decision-makers Good understanding of Microsoft 365, cloud services, cyber security, or managed IT (or the ability to learn quickly) Self-motivated, proactive, and resilient. Someone who drives their own activity A team player who cares about doing as much as selling Success Expectations We are looking for someone who can: Show progress within 3 months (pipeline building, meetings booked) Begin closing business within 6 months Ultimately contribute enough new MRR to demonstrate they can pay for themselves You will get support with marketing, campaigns, sales assets, and technical backing but the drive and activity need to come from you. Progression Once proven, there is genuine opportunity to: Grow into a Senior BDM Take ownership of a vertical or region Potentially develop and lead a small sales team as the business expands We are looking for someone who wants to stick with us and grow as we grow. Package £35,000£40,000 basic salary OTE £70,000+ (uncapped) Clear quarterly targets and commissions Supportive, collaborative team with real career growth 25 days holiday + bank holidays Regular team events and incentives JBRP1_UKTJ
12/12/2025
Full time
Business Development Manager IT Managed Services Whitstable, Kent £35,000 - £40,000 basic + uncapped commission (OTE £70k+) Are you an ambitious salesperson who loves winning new business? Do you thrive in a role where youre trusted to run your own pipeline? Looking for an opportunity to make a big impact in a growing MSP? We are recruiting for a Business Development Manager to join a well-established IT services provider based in Kent. This is a role for someone who is new business focused, commercially sharp, and excited by the idea of helping a smaller, ambitious company grow. The Role This is a full 360 new business position. You will: Identify, develop, and win new IT managed service opportunities Target SMEs (10250 users) across Kent and the South-East Manage the full sales cycle from first outreach to signed agreement Build your own pipeline through networking, prospecting, and follow-up Work closely with technical teams to develop proposals and solutions Follow up on warm leads generated through marketing campaigns Represent the business at events, exhibitions, and networking groups This role is perfect for someone who loves autonomy, wants to be judged on results, and is confident building pipeline from scratch. What Were Looking For 2+ years in B2B sales, ideally in MSP, IT services, telecoms, or tech Proven success in outbound/new business roles Confident speaking to business owners and decision-makers Good understanding of Microsoft 365, cloud services, cyber security, or managed IT (or the ability to learn quickly) Self-motivated, proactive, and resilient. Someone who drives their own activity A team player who cares about doing as much as selling Success Expectations We are looking for someone who can: Show progress within 3 months (pipeline building, meetings booked) Begin closing business within 6 months Ultimately contribute enough new MRR to demonstrate they can pay for themselves You will get support with marketing, campaigns, sales assets, and technical backing but the drive and activity need to come from you. Progression Once proven, there is genuine opportunity to: Grow into a Senior BDM Take ownership of a vertical or region Potentially develop and lead a small sales team as the business expands We are looking for someone who wants to stick with us and grow as we grow. Package £35,000£40,000 basic salary OTE £70,000+ (uncapped) Clear quarterly targets and commissions Supportive, collaborative team with real career growth 25 days holiday + bank holidays Regular team events and incentives JBRP1_UKTJ
Compliance Technologist We drive our own success Salary: Competitive Benefits: A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans), Free health check, Private medical insurance (after 5 years' service) Location: Bakkavor Meals Boston - Old Leake (Boston PE22 9PN) Ways of Working: Site based Hours of work: Monday to Friday / 08:30am - 17:00pm Contract Type: Permanent Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. We believe in fuelling ambition and guiding success. In supporting everyone with talent and drive to own what they do, realise their potential and build a brilliant future for themselves at Bakkavor. What we do. We're the market leader in the UK fresh prepared food industry - supplying meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. The site employs over 700 people and specialises in making chilled Italian ready meals and pasta salads products for a dedicated customer. About the role As a Compliance Technologist, you will work in a busy and dynamic environment, reporting to the Technical Services Manager. You will provide technical expertise to our customers, suppliers, and the wider business, advising on legal, safety, and quality standards, and delivering specialist technical support across all functions. Role Accountabilities Provide administrative support for QMS and HACCP compliance. Generate and maintain Technical KPI reports. Monitor and trend non-conformance, complaints, microbiological, and nutritional surveillance data to ensure root cause analysis and improvements. Coordinate pest control activities and ensure compliance with scheduled visits. Maintain the Allergen Risk Assessment by implementing procedures and updating changes to meet business needs. Perform data entry, trend analysis, respond to information requests, coordinate actions, manage change procedures, and communicate updates to stakeholders. Conduct traceability exercises across the site and drive system improvements for full compliance. Ensure professional, timely communication with customers and contribute to audits and site visits. Share relevant information in forums to maintain audit readiness. Perform internal audits, trend actions and non-conformances, and report findings to appropriate forums. Collaborate with Technical Management to ensure compliance with standards, Codes of Practice, and legislation. Work with the Specification Technologist to create and update finished product specifications. Support implementation of changes related to product launches, delists, and promotional activities. Assist with export documentation compliance and manage export veterinary officer visits. Provide flexible support across the Technical team, deputising where required and contributing to projects. About You You have a solid technical background gained within a dynamic manufacturing environment, giving you the expertise to navigate complex processes with confidence. Your ability to communicate clearly and effectively, both in writing and in person - sets you apart, enabling you to build strong relationships and collaborate seamlessly across teams. Naturally analytical and solutions-focused, you thrive on problem-solving and approach challenges with a calm, methodical mindset. Your combination of technical expertise, strong communication skills, and proactive approach makes you an invaluable asset to any team. What you'll receive As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply.
12/12/2025
Full time
Compliance Technologist We drive our own success Salary: Competitive Benefits: A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans), Free health check, Private medical insurance (after 5 years' service) Location: Bakkavor Meals Boston - Old Leake (Boston PE22 9PN) Ways of Working: Site based Hours of work: Monday to Friday / 08:30am - 17:00pm Contract Type: Permanent Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. We believe in fuelling ambition and guiding success. In supporting everyone with talent and drive to own what they do, realise their potential and build a brilliant future for themselves at Bakkavor. What we do. We're the market leader in the UK fresh prepared food industry - supplying meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. The site employs over 700 people and specialises in making chilled Italian ready meals and pasta salads products for a dedicated customer. About the role As a Compliance Technologist, you will work in a busy and dynamic environment, reporting to the Technical Services Manager. You will provide technical expertise to our customers, suppliers, and the wider business, advising on legal, safety, and quality standards, and delivering specialist technical support across all functions. Role Accountabilities Provide administrative support for QMS and HACCP compliance. Generate and maintain Technical KPI reports. Monitor and trend non-conformance, complaints, microbiological, and nutritional surveillance data to ensure root cause analysis and improvements. Coordinate pest control activities and ensure compliance with scheduled visits. Maintain the Allergen Risk Assessment by implementing procedures and updating changes to meet business needs. Perform data entry, trend analysis, respond to information requests, coordinate actions, manage change procedures, and communicate updates to stakeholders. Conduct traceability exercises across the site and drive system improvements for full compliance. Ensure professional, timely communication with customers and contribute to audits and site visits. Share relevant information in forums to maintain audit readiness. Perform internal audits, trend actions and non-conformances, and report findings to appropriate forums. Collaborate with Technical Management to ensure compliance with standards, Codes of Practice, and legislation. Work with the Specification Technologist to create and update finished product specifications. Support implementation of changes related to product launches, delists, and promotional activities. Assist with export documentation compliance and manage export veterinary officer visits. Provide flexible support across the Technical team, deputising where required and contributing to projects. About You You have a solid technical background gained within a dynamic manufacturing environment, giving you the expertise to navigate complex processes with confidence. Your ability to communicate clearly and effectively, both in writing and in person - sets you apart, enabling you to build strong relationships and collaborate seamlessly across teams. Naturally analytical and solutions-focused, you thrive on problem-solving and approach challenges with a calm, methodical mindset. Your combination of technical expertise, strong communication skills, and proactive approach makes you an invaluable asset to any team. What you'll receive As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply.
Job Description Job Title: Software Engineer - Submarines Working Pattern: Full time (Days) Working location: Derby (Onsite) We have an exciting opportunity for a Software Engineer to help develop tools that support the design and manufacture of nuclear powerplants for the Royal Navy. You will build in-house web applications that help scientists and engineers work more efficiently and make better decisions. In this role, you will specify, design, test, and validate software components, and deliver high-quality code and documentation on time. You will break down designs, create tests, and ensure the software meets all requirements Our backend uses Python with scientific libraries (NumPy, SciPy, Polars), and our frontend uses React. Experience with these is helpful but not required. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing: With this exciting opportunity you will get a chance to be involved with the following: Developing web applications for the upload, processing, and visualisation of complex manufacturing datasets. Aggregating data to aid product manufacture, helping to reduce risk, time and cost in our products. Modernising our processes and methods, acting as an ambassador for software and digital methods. As a senior software engineer you will seek to mentor and upskill junior colleagues, through maintaining technical development, guiding process compliance, and supporting wellbeing. Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. To be successful in this role you will need to meet the following criteria: Demonstrable long-term experience of software development in a commercial environment. Preferably in fields with a focus on compliance (Financial services, medical, engineering, etc). A numerate, degree level, education (Computer Science, Mathematics, Physics, Engineering) or equivalent experience. Committed to developing high quality code that is interpretable, documented and tested. Taking responsibility to steer the governance and continuous improvement of these processes. With the support of the product owner, you will be keen to work with a range of customers from operations and engineering to elicit requirements and translate them to traceable code. Designing and architecting solutions for long term stability and maintainability. Have a delivery focussed mindset, able to make decisions that make best compromises between complexity and shipping value. This includes at the tech stack level. Experience of automation in the context of software development and deployment lifecycle. Demonstrable leadership attributes. This need not be a direct team leader or managerial role, but the behaviours and values commensurate with a senior position Have interests in topics beyond the typical scope of web application development, we are particularly keen to hear from applicants with interests in statistics, optimisation, and mathematics (Desirable). Experience of working during change or transformation. Building relationship within complex organisations and using this to influence outcomes (Desirable). We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for Rolls-Royce Submarines, you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. Closing date: 16/01/2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 10 Dec 2025; 00:12 Posting End Date 16 Jan 2026PandoLogic.
12/12/2025
Full time
Job Description Job Title: Software Engineer - Submarines Working Pattern: Full time (Days) Working location: Derby (Onsite) We have an exciting opportunity for a Software Engineer to help develop tools that support the design and manufacture of nuclear powerplants for the Royal Navy. You will build in-house web applications that help scientists and engineers work more efficiently and make better decisions. In this role, you will specify, design, test, and validate software components, and deliver high-quality code and documentation on time. You will break down designs, create tests, and ensure the software meets all requirements Our backend uses Python with scientific libraries (NumPy, SciPy, Polars), and our frontend uses React. Experience with these is helpful but not required. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing: With this exciting opportunity you will get a chance to be involved with the following: Developing web applications for the upload, processing, and visualisation of complex manufacturing datasets. Aggregating data to aid product manufacture, helping to reduce risk, time and cost in our products. Modernising our processes and methods, acting as an ambassador for software and digital methods. As a senior software engineer you will seek to mentor and upskill junior colleagues, through maintaining technical development, guiding process compliance, and supporting wellbeing. Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. To be successful in this role you will need to meet the following criteria: Demonstrable long-term experience of software development in a commercial environment. Preferably in fields with a focus on compliance (Financial services, medical, engineering, etc). A numerate, degree level, education (Computer Science, Mathematics, Physics, Engineering) or equivalent experience. Committed to developing high quality code that is interpretable, documented and tested. Taking responsibility to steer the governance and continuous improvement of these processes. With the support of the product owner, you will be keen to work with a range of customers from operations and engineering to elicit requirements and translate them to traceable code. Designing and architecting solutions for long term stability and maintainability. Have a delivery focussed mindset, able to make decisions that make best compromises between complexity and shipping value. This includes at the tech stack level. Experience of automation in the context of software development and deployment lifecycle. Demonstrable leadership attributes. This need not be a direct team leader or managerial role, but the behaviours and values commensurate with a senior position Have interests in topics beyond the typical scope of web application development, we are particularly keen to hear from applicants with interests in statistics, optimisation, and mathematics (Desirable). Experience of working during change or transformation. Building relationship within complex organisations and using this to influence outcomes (Desirable). We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for Rolls-Royce Submarines, you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. Closing date: 16/01/2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 10 Dec 2025; 00:12 Posting End Date 16 Jan 2026PandoLogic.
Do you want to play a key role in embedding Equality, Diversity, Inclusion, and Culture (EDIC) across the GLA? Are you passionate about creating workplaces where everyone feels valued, respected, and empowered to thrive? If you care about driving positive change and delivering impactful outcomes, we'd love to hear from you. About the Role We are looking for an Equality, Diversity and Inclusion Lead to join our team and make a meaningful impact. Someone who brings energy, passion and commitment to equity, diversity, and inclusion, who thrives on building relationships, bringing people together, and delivering high-quality outcomes. As Equality, Diversity and Inclusion Lead, you will: Provide strategic leadership on workforce equality, diversity and inclusion (EDI) across the GLA, ensuring we are an inclusive employer that reflects London's communities at all levels. Develop and deliver policies and strategies that embed EDI principles and position the GLA as an exemplar employer. Lead the creation of a Diversity Standard across the GLA Group to drive consistency and accountability in workforce diversity. About the team As part of this team, you will: Lead the workforce EDI strategy - Implement the GLA's EDI Strategy and action plan to embed an inclusive culture and improve representation at all levels. Provide expert advice - Support colleagues to integrate EDI into recruitment, engagement, learning, and career development. Drive cultural change - Design and deliver organisational development interventions that foster inclusion and inclusive leadership. Lead pay gap action plans - Oversee implementation and share best practice across the GLA Group. Analyse and present workforce data - Monitor progress, track impact, and use insights to inform new initiatives. Benchmark and collaborate externally - Build relationships with external organisations to adopt best practice and meet industry standards. Support staff networks - Enable effective governance and development of networks to advance the GLA's diversity ambitions. Research and innovate - Develop solutions through research and collaboration with external experts, ensuring alignment across the GLA Group. Key Relationships Accountable to: Head of EDI Principal contacts: Senior Managers, People Function colleagues, Unison, staff networks, TfL, MOPAC, LFB, other functional bodies, and external stakeholders. Skills, Knowledge and Experience To succeed in this role, you will bring: Technical Skills Significant experience delivering cultural change and organisational development programmes that create inclusive workplaces. Deep understanding of workforce diversity and inclusion challenges, best practice, and measurement approaches. Ability to clearly articulate the benefits of a diverse workforce and influence outcomes in complex environments, ideally public sector. Strong analytical skills to interpret and present complex data effectively. Behavioural competencies Essential competencies to be highlighted in the EOI: Building and Managing Relationships (Level 2) - Develops rapport, fosters respect, and identifies opportunities for collaboration. Communicating and Influencing (Level 3) - Synthesises complex viewpoints, negotiates effectively, and advocates positively for the GLA. Strategic Thinking (Level 2) - Aligns work with GLA priorities, anticipates challenges, and communicates strategic objectives convincingly. Planning and Organising (Level 3) - Monitors resources, ensures quality, and translates vision into actionable plans. Problem Solving (Level 2) - Analyses issues from multiple perspectives and proposes creative, workable solutions. Organisational Awareness (Level 3) - Understands GLA dynamics, translates political agendas into action, and considers diverse needs in decision-making. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have any questions about the recruitment process, contact the Assesment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: 15th/16th January 2026 Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be moved to the next stage in the process. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing (please include the role title and reference number). Reasonable adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include: Providing extra time in assessments and interviews; Providing communication support such as a British Sign Language (BSL) interpreter during the interview; Providing questions in advance of the interview; Holding the interview/assessment in an accessible building; Holding interviews in different formats - such as over the phone or via a video call. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK ( ) If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period; successfully completed your probation period and are performing to the required standard for your current role; and at least 18 months service with the GLA If you do meet the criteria listed above, you will need to complete the approval for a secondment application form and gain line manager approval . click apply for full job details
12/12/2025
Full time
Do you want to play a key role in embedding Equality, Diversity, Inclusion, and Culture (EDIC) across the GLA? Are you passionate about creating workplaces where everyone feels valued, respected, and empowered to thrive? If you care about driving positive change and delivering impactful outcomes, we'd love to hear from you. About the Role We are looking for an Equality, Diversity and Inclusion Lead to join our team and make a meaningful impact. Someone who brings energy, passion and commitment to equity, diversity, and inclusion, who thrives on building relationships, bringing people together, and delivering high-quality outcomes. As Equality, Diversity and Inclusion Lead, you will: Provide strategic leadership on workforce equality, diversity and inclusion (EDI) across the GLA, ensuring we are an inclusive employer that reflects London's communities at all levels. Develop and deliver policies and strategies that embed EDI principles and position the GLA as an exemplar employer. Lead the creation of a Diversity Standard across the GLA Group to drive consistency and accountability in workforce diversity. About the team As part of this team, you will: Lead the workforce EDI strategy - Implement the GLA's EDI Strategy and action plan to embed an inclusive culture and improve representation at all levels. Provide expert advice - Support colleagues to integrate EDI into recruitment, engagement, learning, and career development. Drive cultural change - Design and deliver organisational development interventions that foster inclusion and inclusive leadership. Lead pay gap action plans - Oversee implementation and share best practice across the GLA Group. Analyse and present workforce data - Monitor progress, track impact, and use insights to inform new initiatives. Benchmark and collaborate externally - Build relationships with external organisations to adopt best practice and meet industry standards. Support staff networks - Enable effective governance and development of networks to advance the GLA's diversity ambitions. Research and innovate - Develop solutions through research and collaboration with external experts, ensuring alignment across the GLA Group. Key Relationships Accountable to: Head of EDI Principal contacts: Senior Managers, People Function colleagues, Unison, staff networks, TfL, MOPAC, LFB, other functional bodies, and external stakeholders. Skills, Knowledge and Experience To succeed in this role, you will bring: Technical Skills Significant experience delivering cultural change and organisational development programmes that create inclusive workplaces. Deep understanding of workforce diversity and inclusion challenges, best practice, and measurement approaches. Ability to clearly articulate the benefits of a diverse workforce and influence outcomes in complex environments, ideally public sector. Strong analytical skills to interpret and present complex data effectively. Behavioural competencies Essential competencies to be highlighted in the EOI: Building and Managing Relationships (Level 2) - Develops rapport, fosters respect, and identifies opportunities for collaboration. Communicating and Influencing (Level 3) - Synthesises complex viewpoints, negotiates effectively, and advocates positively for the GLA. Strategic Thinking (Level 2) - Aligns work with GLA priorities, anticipates challenges, and communicates strategic objectives convincingly. Planning and Organising (Level 3) - Monitors resources, ensures quality, and translates vision into actionable plans. Problem Solving (Level 2) - Analyses issues from multiple perspectives and proposes creative, workable solutions. Organisational Awareness (Level 3) - Understands GLA dynamics, translates political agendas into action, and considers diverse needs in decision-making. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have any questions about the recruitment process, contact the Assesment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: 15th/16th January 2026 Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be moved to the next stage in the process. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing (please include the role title and reference number). Reasonable adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include: Providing extra time in assessments and interviews; Providing communication support such as a British Sign Language (BSL) interpreter during the interview; Providing questions in advance of the interview; Holding the interview/assessment in an accessible building; Holding interviews in different formats - such as over the phone or via a video call. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK ( ) If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period; successfully completed your probation period and are performing to the required standard for your current role; and at least 18 months service with the GLA If you do meet the criteria listed above, you will need to complete the approval for a secondment application form and gain line manager approval . click apply for full job details
Senior Infrastructure Engineer Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role. Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Requirements Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME. Expertise in the Microsoft Stack: Cloud Technologies: System Centre Configuration Manager (SCCM): Virtualisation & VDI: Hardware Experience: Networking & Monitoring: Security & Asset Management: Server Operating Systems & Backups:
11/12/2025
Full time
Senior Infrastructure Engineer Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role. Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Requirements Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME. Expertise in the Microsoft Stack: Cloud Technologies: System Centre Configuration Manager (SCCM): Virtualisation & VDI: Hardware Experience: Networking & Monitoring: Security & Asset Management: Server Operating Systems & Backups:
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
11/12/2025
Full time
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
Job Opportunity: Contract Deskside Support Engineer (Windows 11 Rollout) Are you a proactive, highly skilled 2nd Line Deskside Support Engineer with a passion for project delivery? We are seeking a dedicated professional to join a fast-paced corporate environment and play a crucial role in a major Windows 11 deployment project for 1000 users. Detail Information Location Newark, Nottinghamshire Type of Hire Contract Contract Duration 3 months (initially) Onsite Requirement 5 Days Onsite Team/Function 2nd Line IT Newark Deskside Support Users Supported 1000 users Primary Project Focus Windows 11 Rollout (build and deployment) What You'll Be Doing: The Mission You will be an integral part of the IT Deskside Support team, driving the success of our corporate Windows 11 rollout while maintaining an industry-leading IT service function. Windows 11 Deployment Expert: Image, configure, and deploy the Windows 11 operating system to user specifications across a large estate of HP and Microsoft workstations. Project Leadership: Organise and manage a wide business deployment, running multiple workstreams concurrently to ensure a seamless transition for all colleagues. High-Quality Support: Provide expert 1st/2nd Line IT Support, troubleshooting complex hardware and software incidents efficiently. Build & Logistics: Oversee the build of new laptops, manage failure logging, and coordinate resolutions with the Build Team. Process Ownership: Strictly follow procurement and asset management procedures, contributing to the integrity of our IT estate. Continuous Improvement: Identify and participate in initiatives to constantly improve the quality and effectiveness of our IT operational service. What We're Looking For: Your Profile The ideal candidate will have strong mandatory skills in EUC Desktop Engineering and be comfortable working in a large corporate structure. Technical & Project Skills (Ideally): Confidence working with deployment technologies such as SCCM (System Center Configuration Manager) . Strong technical foundation across Windows 7/8/10 , Office 365, Exchange, and Active Directory . Proven experience in providing IT support within a similar large-scale project environment. Professional & Soft Skills (Essential): Organizational Mastery: Possess strong organizational skills and the ability to work under pressure, managing multiple workstreams simultaneously. Problem-Solver: Strong analytical and problem-solving skills to tackle challenging technical issues. Customer Focus: Excellent customer-facing skills and ability to build strong, effective working relationships at all levels of the business. Drive & Motivation: A strong "can-do" attitude, a passion for IT, and motivation to see the most challenging tasks through to completion. If you are ready to put your Windows deployment and Deskside Support expertise to the test in a demanding yet rewarding project environment, apply now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
11/12/2025
Contractor
Job Opportunity: Contract Deskside Support Engineer (Windows 11 Rollout) Are you a proactive, highly skilled 2nd Line Deskside Support Engineer with a passion for project delivery? We are seeking a dedicated professional to join a fast-paced corporate environment and play a crucial role in a major Windows 11 deployment project for 1000 users. Detail Information Location Newark, Nottinghamshire Type of Hire Contract Contract Duration 3 months (initially) Onsite Requirement 5 Days Onsite Team/Function 2nd Line IT Newark Deskside Support Users Supported 1000 users Primary Project Focus Windows 11 Rollout (build and deployment) What You'll Be Doing: The Mission You will be an integral part of the IT Deskside Support team, driving the success of our corporate Windows 11 rollout while maintaining an industry-leading IT service function. Windows 11 Deployment Expert: Image, configure, and deploy the Windows 11 operating system to user specifications across a large estate of HP and Microsoft workstations. Project Leadership: Organise and manage a wide business deployment, running multiple workstreams concurrently to ensure a seamless transition for all colleagues. High-Quality Support: Provide expert 1st/2nd Line IT Support, troubleshooting complex hardware and software incidents efficiently. Build & Logistics: Oversee the build of new laptops, manage failure logging, and coordinate resolutions with the Build Team. Process Ownership: Strictly follow procurement and asset management procedures, contributing to the integrity of our IT estate. Continuous Improvement: Identify and participate in initiatives to constantly improve the quality and effectiveness of our IT operational service. What We're Looking For: Your Profile The ideal candidate will have strong mandatory skills in EUC Desktop Engineering and be comfortable working in a large corporate structure. Technical & Project Skills (Ideally): Confidence working with deployment technologies such as SCCM (System Center Configuration Manager) . Strong technical foundation across Windows 7/8/10 , Office 365, Exchange, and Active Directory . Proven experience in providing IT support within a similar large-scale project environment. Professional & Soft Skills (Essential): Organizational Mastery: Possess strong organizational skills and the ability to work under pressure, managing multiple workstreams simultaneously. Problem-Solver: Strong analytical and problem-solving skills to tackle challenging technical issues. Customer Focus: Excellent customer-facing skills and ability to build strong, effective working relationships at all levels of the business. Drive & Motivation: A strong "can-do" attitude, a passion for IT, and motivation to see the most challenging tasks through to completion. If you are ready to put your Windows deployment and Deskside Support expertise to the test in a demanding yet rewarding project environment, apply now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking a skilled Tech2 Field Engineer to support the on-site deployment of new hardware devices and manage the secure storage of Legacy equipment. This role is ideal for someone who thrives in hands-on technical environments, enjoys problem-solving, and can work independently while representing the organisation professionally at customer or internal sites. Location: Leeds Quarry House: Oxford Rd - Manchester Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: 07th & 08th January 2026 Key Responsibilities Deploy, install, and configure new devices at customer or internal locations. Perform site readiness checks to ensure successful installation and integration. Decommission, disconnect, and safely remove Legacy devices. Catalogue, package, and store Legacy equipment in accordance with company procedures. Conduct basic troubleshooting and testing to confirm successful deployment. Maintain accurate documentation of installations, asset movements, and site activities. Liaise with project managers, site contacts, and other engineers to coordinate deployment schedules. Ensure all work complies with health, safety, and security standards. Provide clear updates and reports on progress, issues, and completed tasks. Key Requirements Previous experience in a Tech2, Field Engineer, Desktop Support, or similar technical role. Strong understanding of hardware installation, cabling, and device configuration. Ability to diagnose and resolve basic technical issues on-site. Experience handling and storing IT equipment safely and securely. Good communication skills and the ability to work with customers and stakeholders. Strong organisational skills with attention to detail. Ability to travel to various sites as required. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
11/12/2025
Contractor
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking a skilled Tech2 Field Engineer to support the on-site deployment of new hardware devices and manage the secure storage of Legacy equipment. This role is ideal for someone who thrives in hands-on technical environments, enjoys problem-solving, and can work independently while representing the organisation professionally at customer or internal sites. Location: Leeds Quarry House: Oxford Rd - Manchester Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: 07th & 08th January 2026 Key Responsibilities Deploy, install, and configure new devices at customer or internal locations. Perform site readiness checks to ensure successful installation and integration. Decommission, disconnect, and safely remove Legacy devices. Catalogue, package, and store Legacy equipment in accordance with company procedures. Conduct basic troubleshooting and testing to confirm successful deployment. Maintain accurate documentation of installations, asset movements, and site activities. Liaise with project managers, site contacts, and other engineers to coordinate deployment schedules. Ensure all work complies with health, safety, and security standards. Provide clear updates and reports on progress, issues, and completed tasks. Key Requirements Previous experience in a Tech2, Field Engineer, Desktop Support, or similar technical role. Strong understanding of hardware installation, cabling, and device configuration. Ability to diagnose and resolve basic technical issues on-site. Experience handling and storing IT equipment safely and securely. Good communication skills and the ability to work with customers and stakeholders. Strong organisational skills with attention to detail. Ability to travel to various sites as required. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Our client is a dynamic and fast-growing financial services provider supporting UK businesses with a diverse range of funding solutions, including Asset Finance, Invoice Finance, Loans, Vehicle Finance, and Asset Based Lending. They are seeking a Business Development Manager to join their Invoice Finance team. This remote based role will focus on developing, managing, and growing broker relationships across the UK to generate high quality new business. You'll have an essential role in delivering tailored funding solutions and promoting cross selling opportunities across the wider group. Key Responsibilities: Develop and nurture strong relationships with brokers, offering invoice finance and other financial solutions to their clients. Regularly meet and communicate with brokers to identify and maximise new business opportunities. Monitor and review broker performance to ensure alignment with commercial objectives. Actively engage in cross-selling initiatives, identifying opportunities to introduce group products and services. Provide brokers with training and support to help them submit high-quality proposals. Maintain a strong understanding of internal credit policy and funding criteria. Collaborate with internal teams, including sales support and risk, to resolve queries and support deal progression. Represent the company at industry and networking events to increase visibility and promote the brand. Essential Requirements: 5+ years of experience within the Invoice Finance industry. Strong knowledge of credit and lending practices. High attention to detail with sound knowledge of relevant regulations (AML, GDPR). Excellent interpersonal and communication skills. Ability to build long term professional relationships and work collaboratively. Compensation & Benefits: 26 days annual leave, increasing to 28 days after 2 years of service. Private medical insurance and healthcare cashback plan. Life assurance and income protection. Holiday exchange scheme. Cycle to work scheme and electric car scheme. Pension scheme. Venator Executive is a specialist recruitment consultancy committed to connecting exceptional talent with outstanding opportunities. All applications will be treated with the utmost confidentiality. Please note: While we aim to respond to all applications, due to the high volume of responses, only shortlisted candidates will be contacted. If you do not hear from us within 7 working days, please assume your application has not been successful on this occasion. Venator Executive operates as an equal opportunities' employer. We welcome applications from all individuals and encourage those from underrepresented groups to apply. JBRP1_UKTJ
11/12/2025
Full time
Our client is a dynamic and fast-growing financial services provider supporting UK businesses with a diverse range of funding solutions, including Asset Finance, Invoice Finance, Loans, Vehicle Finance, and Asset Based Lending. They are seeking a Business Development Manager to join their Invoice Finance team. This remote based role will focus on developing, managing, and growing broker relationships across the UK to generate high quality new business. You'll have an essential role in delivering tailored funding solutions and promoting cross selling opportunities across the wider group. Key Responsibilities: Develop and nurture strong relationships with brokers, offering invoice finance and other financial solutions to their clients. Regularly meet and communicate with brokers to identify and maximise new business opportunities. Monitor and review broker performance to ensure alignment with commercial objectives. Actively engage in cross-selling initiatives, identifying opportunities to introduce group products and services. Provide brokers with training and support to help them submit high-quality proposals. Maintain a strong understanding of internal credit policy and funding criteria. Collaborate with internal teams, including sales support and risk, to resolve queries and support deal progression. Represent the company at industry and networking events to increase visibility and promote the brand. Essential Requirements: 5+ years of experience within the Invoice Finance industry. Strong knowledge of credit and lending practices. High attention to detail with sound knowledge of relevant regulations (AML, GDPR). Excellent interpersonal and communication skills. Ability to build long term professional relationships and work collaboratively. Compensation & Benefits: 26 days annual leave, increasing to 28 days after 2 years of service. Private medical insurance and healthcare cashback plan. Life assurance and income protection. Holiday exchange scheme. Cycle to work scheme and electric car scheme. Pension scheme. Venator Executive is a specialist recruitment consultancy committed to connecting exceptional talent with outstanding opportunities. All applications will be treated with the utmost confidentiality. Please note: While we aim to respond to all applications, due to the high volume of responses, only shortlisted candidates will be contacted. If you do not hear from us within 7 working days, please assume your application has not been successful on this occasion. Venator Executive operates as an equal opportunities' employer. We welcome applications from all individuals and encourage those from underrepresented groups to apply. JBRP1_UKTJ
Our client is a dynamic and fast-growing financial services provider supporting UK businesses with a diverse range of funding solutions, including Asset Finance, Invoice Finance, Loans, Vehicle Finance, and Asset Based Lending. They are seeking a Business Development Manager to join their Invoice Finance team. This remote based role will focus on developing, managing, and growing broker relationshi
11/12/2025
Full time
Our client is a dynamic and fast-growing financial services provider supporting UK businesses with a diverse range of funding solutions, including Asset Finance, Invoice Finance, Loans, Vehicle Finance, and Asset Based Lending. They are seeking a Business Development Manager to join their Invoice Finance team. This remote based role will focus on developing, managing, and growing broker relationshi
Ernest Gordon Recruitment Limited
Doncaster, Yorkshire
Business Development Manager (Transport / Logistics) 55,000 - 60,000 DOE (OTE 90k - 100k) + Progression + Commission + Fuel Card + Tech Package + Company Car + Private Medical Insurance Doncaster Are you a Sales professional with experience in the transport or logistics industry looking for an exciting new opportunity to join a business that'll continually invest in you and your career? On offer is the chance to become a fundamental asset to the business. You will be focusing on securing long-term transport contracts across retail, FMCG, automotive and 3PL, maintain relationships with existing clients to secure ongoing business as well as identifying expansions opportunities. This company have been established for 10 years and have managed to expand their fleet significantly. They are a UK freight-transport company, specialising in road-based logistics services moving goods for clients via road haulage and helping with associated transport logistics. They mainly operate in the retail, FMCG, automotive and 3PL sectors. This role would suit a sales professional with experience working in the transport or logistics sector looking for an exciting new opportunity where you'll get the chance to enhance your salary package with performance based commission as well as progress your career. The Role: Identify potential clients such as manufacturers, distributors, retailers and freight forwarders Schedule and attend client meetings Maintain relationships with existing clients to secure ongoing business Prepare tailored logistics solutions Ensure compliance with legal, safety and industry standards The Person: Business development experience in the Transport or Logistics sector. Track record in securing long-term contracts Reference Number BBBH:23058 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
10/12/2025
Full time
Business Development Manager (Transport / Logistics) 55,000 - 60,000 DOE (OTE 90k - 100k) + Progression + Commission + Fuel Card + Tech Package + Company Car + Private Medical Insurance Doncaster Are you a Sales professional with experience in the transport or logistics industry looking for an exciting new opportunity to join a business that'll continually invest in you and your career? On offer is the chance to become a fundamental asset to the business. You will be focusing on securing long-term transport contracts across retail, FMCG, automotive and 3PL, maintain relationships with existing clients to secure ongoing business as well as identifying expansions opportunities. This company have been established for 10 years and have managed to expand their fleet significantly. They are a UK freight-transport company, specialising in road-based logistics services moving goods for clients via road haulage and helping with associated transport logistics. They mainly operate in the retail, FMCG, automotive and 3PL sectors. This role would suit a sales professional with experience working in the transport or logistics sector looking for an exciting new opportunity where you'll get the chance to enhance your salary package with performance based commission as well as progress your career. The Role: Identify potential clients such as manufacturers, distributors, retailers and freight forwarders Schedule and attend client meetings Maintain relationships with existing clients to secure ongoing business Prepare tailored logistics solutions Ensure compliance with legal, safety and industry standards The Person: Business development experience in the Transport or Logistics sector. Track record in securing long-term contracts Reference Number BBBH:23058 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
10/12/2025
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
My leading Financial Services client are currently looking for a Software Asset Manager to manage their end to end Software Lifecycle including Software Governance, licensing, compliance and optimisation. You'll work across Infrastructures, networks and virtualised environments, liaising with stakeholders at a variety of levels. This is a brilliant opportunity to work for a leading organisation in a high profile position. The team is supportive and the company has a great culture throughout. The following skills/experience is required: Software deployment across multiple platforms Experienced with Licensing Virtualised environments Experience with reviewing and understanding complex software license contracts Excellent communication skills Salary: Up to £65,000 + bonus + package Level: Associate Location: London (good work from home options available) If you are interested in this Software Asset Manager position and meet the above requirements please apply immediately.
10/12/2025
Full time
My leading Financial Services client are currently looking for a Software Asset Manager to manage their end to end Software Lifecycle including Software Governance, licensing, compliance and optimisation. You'll work across Infrastructures, networks and virtualised environments, liaising with stakeholders at a variety of levels. This is a brilliant opportunity to work for a leading organisation in a high profile position. The team is supportive and the company has a great culture throughout. The following skills/experience is required: Software deployment across multiple platforms Experienced with Licensing Virtualised environments Experience with reviewing and understanding complex software license contracts Excellent communication skills Salary: Up to £65,000 + bonus + package Level: Associate Location: London (good work from home options available) If you are interested in this Software Asset Manager position and meet the above requirements please apply immediately.
