24 jobs found

Salary: 40k - 45k Working Hours: 40 hours per week (08:30 - 17:00) Benefits: Company Car Laptop 25 days annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme Travel: National travel required - all business travel, subsistence and expenses covered. Technical Field Support Advisor (Field-Based, Nationwide) An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting customers and internal stakeholders across the UK. This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You'll be the go-to expert in the field, providing practical solutions where remote support alone isn't enough, while also contributing to remote support and technical training as part of a close-knit technical department. If you thrive in a customer-facing environment, enjoy diagnosing complex technical issues on site and want a role with real ownership and autonomy, this could be an excellent next step. The Role You'll take ownership of all field-based technical support activity, working closely with customers, installers and internal teams to resolve issues efficiently and professionally. Your responsibilities will include: Attending customer sites for first installs, commissioning support, investigations and escalated technical cases Diagnosing and resolving technical issues related to installation, configuration, operation or environment Carrying out site reviews, including field assessments and wireless site surveys where required Acting as the primary on-site escalation point, supporting technical recovery activity Producing clear, structured site reports with root-cause analysis and recommendations Feeding insight back into the wider technical team to reduce repeat visits and drive continuous improvement When not on site, you'll also: Provide remote technical support via phone, email and ticketing systems Support case progression and decision-making on whether site attendance is required Contribute to technical training sessions for installers, engineers and customers Share field observations to help improve documentation, training materials and support processes About You This role will suit someone practical, methodical and confident working independently in a field environment, who also enjoys collaborating as part of a wider technical team. You'll ideally bring: A minimum of 3 years' experience in fire alarm systems (installation, commissioning, fault-finding, field support or technical service) Must be located in a commutable distance to Meriden, Coventry and happy with National travel Strong hands-on fault-finding and diagnostic skills Proven experience in a customer-facing technical support role A solid understanding of installation, commissioning and technical problem resolution Wireless fire alarm experience (desirable but not essential) A full UK driving licence Strong written skills for structured reporting and documentation Competence with MS Office applications What's on Offer A field-based role with national exposure and genuine technical ownership Company car, laptop and full coverage of business travel and subsistence A stable Monday-Friday working pattern A supportive technical team culture with a strong focus on quality and professional standards Opportunities to influence product improvement, training and support processes Structured benefits including bonus and pension schemes If you're an experienced fire systems professional who enjoys being out in the field, solving real-world technical challenges and building strong customer relationships, we'd love to tell you more. Apply today or get in touch for a confidential discussion. IND25

Salary: 40k - 45k Working Hours: 40 hours per week (08:30 - 17:00) Benefits: Company Car Laptop 25 days annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme Travel: National travel required - all business travel, subsistence and expenses covered. Technical Field Support Advisor (Field-Based, Nationwide) An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting customers and internal stakeholders across the UK. This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You'll be the go-to expert in the field, providing practical solutions where remote support alone isn't enough, while also contributing to remote support and technical training as part of a close-knit technical department. If you thrive in a customer-facing environment, enjoy diagnosing complex technical issues on site and want a role with real ownership and autonomy, this could be an excellent next step. The Role You'll take ownership of all field-based technical support activity, working closely with customers, installers and internal teams to resolve issues efficiently and professionally. Your responsibilities will include: Attending customer sites for first installs, commissioning support, investigations and escalated technical cases Diagnosing and resolving technical issues related to installation, configuration, operation or environment Carrying out site reviews, including field assessments and wireless site surveys where required Acting as the primary on-site escalation point, supporting technical recovery activity Producing clear, structured site reports with root-cause analysis and recommendations Feeding insight back into the wider technical team to reduce repeat visits and drive continuous improvement When not on site, you'll also: Provide remote technical support via phone, email and ticketing systems Support case progression and decision-making on whether site attendance is required Contribute to technical training sessions for installers, engineers and customers Share field observations to help improve documentation, training materials and support processes About You This role will suit someone practical, methodical and confident working independently in a field environment, who also enjoys collaborating as part of a wider technical team. You'll ideally bring: A minimum of 3 years' experience in fire alarm systems (installation, commissioning, fault-finding, field support or technical service) Must be located in a commutable distance to Meriden, Coventry and happy with National travel Strong hands-on fault-finding and diagnostic skills Proven experience in a customer-facing technical support role A solid understanding of installation, commissioning and technical problem resolution Wireless fire alarm experience (desirable but not essential) A full UK driving licence Strong written skills for structured reporting and documentation Competence with MS Office applications What's on Offer A field-based role with national exposure and genuine technical ownership Company car, laptop and full coverage of business travel and subsistence A stable Monday-Friday working pattern A supportive technical team culture with a strong focus on quality and professional standards Opportunities to influence product improvement, training and support processes Structured benefits including bonus and pension schemes If you're an experienced fire systems professional who enjoys being out in the field, solving real-world technical challenges and building strong customer relationships, we'd love to tell you more. Apply today or get in touch for a confidential discussion. IND25

Salary: 40k - 45k Working Hours: 40 hours per week (08:30 - 17:00) Benefits: Company Car Laptop 25 days annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme Travel: National travel required - all business travel, subsistence and expenses covered. Technical Field Support Advisor (Field-Based, Nationwide) An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting customers and internal stakeholders across the UK. This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You'll be the go-to expert in the field, providing practical solutions where remote support alone isn't enough, while also contributing to remote support and technical training as part of a close-knit technical department. If you thrive in a customer-facing environment, enjoy diagnosing complex technical issues on site and want a role with real ownership and autonomy, this could be an excellent next step. The Role You'll take ownership of all field-based technical support activity, working closely with customers, installers and internal teams to resolve issues efficiently and professionally. Your responsibilities will include: Attending customer sites for first installs, commissioning support, investigations and escalated technical cases Diagnosing and resolving technical issues related to installation, configuration, operation or environment Carrying out site reviews, including field assessments and wireless site surveys where required Acting as the primary on-site escalation point, supporting technical recovery activity Producing clear, structured site reports with root-cause analysis and recommendations Feeding insight back into the wider technical team to reduce repeat visits and drive continuous improvement When not on site, you'll also: Provide remote technical support via phone, email and ticketing systems Support case progression and decision-making on whether site attendance is required Contribute to technical training sessions for installers, engineers and customers Share field observations to help improve documentation, training materials and support processes About You This role will suit someone practical, methodical and confident working independently in a field environment, who also enjoys collaborating as part of a wider technical team. You'll ideally bring: A minimum of 3 years' experience in fire alarm systems (installation, commissioning, fault-finding, field support or technical service) Must be located in a commutable distance to Meriden, Coventry and happy with National travel Strong hands-on fault-finding and diagnostic skills Proven experience in a customer-facing technical support role A solid understanding of installation, commissioning and technical problem resolution Wireless fire alarm experience (desirable but not essential) A full UK driving licence Strong written skills for structured reporting and documentation Competence with MS Office applications What's on Offer A field-based role with national exposure and genuine technical ownership Company car, laptop and full coverage of business travel and subsistence A stable Monday-Friday working pattern A supportive technical team culture with a strong focus on quality and professional standards Opportunities to influence product improvement, training and support processes Structured benefits including bonus and pension schemes If you're an experienced fire systems professional who enjoys being out in the field, solving real-world technical challenges and building strong customer relationships, we'd love to tell you more. Apply today or get in touch for a confidential discussion. IND25

Salary: 40k - 45k Working Hours: 40 hours per week (08:30 - 17:00) Benefits: Company Car Laptop 25 days annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme Travel: National travel required - all business travel, subsistence and expenses covered. Technical Field Support Advisor (Field-Based, Nationwide) An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting customers and internal stakeholders across the UK. This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You'll be the go-to expert in the field, providing practical solutions where remote support alone isn't enough, while also contributing to remote support and technical training as part of a close-knit technical department. If you thrive in a customer-facing environment, enjoy diagnosing complex technical issues on site and want a role with real ownership and autonomy, this could be an excellent next step. The Role You'll take ownership of all field-based technical support activity, working closely with customers, installers and internal teams to resolve issues efficiently and professionally. Your responsibilities will include: Attending customer sites for first installs, commissioning support, investigations and escalated technical cases Diagnosing and resolving technical issues related to installation, configuration, operation or environment Carrying out site reviews, including field assessments and wireless site surveys where required Acting as the primary on-site escalation point, supporting technical recovery activity Producing clear, structured site reports with root-cause analysis and recommendations Feeding insight back into the wider technical team to reduce repeat visits and drive continuous improvement When not on site, you'll also: Provide remote technical support via phone, email and ticketing systems Support case progression and decision-making on whether site attendance is required Contribute to technical training sessions for installers, engineers and customers Share field observations to help improve documentation, training materials and support processes About You This role will suit someone practical, methodical and confident working independently in a field environment, who also enjoys collaborating as part of a wider technical team. You'll ideally bring: A minimum of 3 years' experience in fire alarm systems (installation, commissioning, fault-finding, field support or technical service) Must be located in a commutable distance to Meriden, Coventry and happy with National travel Strong hands-on fault-finding and diagnostic skills Proven experience in a customer-facing technical support role A solid understanding of installation, commissioning and technical problem resolution Wireless fire alarm experience (desirable but not essential) A full UK driving licence Strong written skills for structured reporting and documentation Competence with MS Office applications What's on Offer A field-based role with national exposure and genuine technical ownership Company car, laptop and full coverage of business travel and subsistence A stable Monday-Friday working pattern A supportive technical team culture with a strong focus on quality and professional standards Opportunities to influence product improvement, training and support processes Structured benefits including bonus and pension schemes If you're an experienced fire systems professional who enjoys being out in the field, solving real-world technical challenges and building strong customer relationships, we'd love to tell you more. Apply today or get in touch for a confidential discussion. IND25

Salary: 40k - 45k Working Hours: 40 hours per week (08:30 - 17:00) Benefits: Company Car Laptop 25 days annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme Travel: National travel required - all business travel, subsistence and expenses covered. Technical Field Support Advisor (Field-Based, Nationwide) An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting customers and internal stakeholders across the UK. This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You'll be the go-to expert in the field, providing practical solutions where remote support alone isn't enough, while also contributing to remote support and technical training as part of a close-knit technical department. If you thrive in a customer-facing environment, enjoy diagnosing complex technical issues on site and want a role with real ownership and autonomy, this could be an excellent next step. The Role You'll take ownership of all field-based technical support activity, working closely with customers, installers and internal teams to resolve issues efficiently and professionally. Your responsibilities will include: Attending customer sites for first installs, commissioning support, investigations and escalated technical cases Diagnosing and resolving technical issues related to installation, configuration, operation or environment Carrying out site reviews, including field assessments and wireless site surveys where required Acting as the primary on-site escalation point, supporting technical recovery activity Producing clear, structured site reports with root-cause analysis and recommendations Feeding insight back into the wider technical team to reduce repeat visits and drive continuous improvement When not on site, you'll also: Provide remote technical support via phone, email and ticketing systems Support case progression and decision-making on whether site attendance is required Contribute to technical training sessions for installers, engineers and customers Share field observations to help improve documentation, training materials and support processes About You This role will suit someone practical, methodical and confident working independently in a field environment, who also enjoys collaborating as part of a wider technical team. You'll ideally bring: A minimum of 3 years' experience in fire alarm systems (installation, commissioning, fault-finding, field support or technical service) Must be located in a commutable distance to Meriden, Coventry and happy with National travel Strong hands-on fault-finding and diagnostic skills Proven experience in a customer-facing technical support role A solid understanding of installation, commissioning and technical problem resolution Wireless fire alarm experience (desirable but not essential) A full UK driving licence Strong written skills for structured reporting and documentation Competence with MS Office applications What's on Offer A field-based role with national exposure and genuine technical ownership Company car, laptop and full coverage of business travel and subsistence A stable Monday-Friday working pattern A supportive technical team culture with a strong focus on quality and professional standards Opportunities to influence product improvement, training and support processes Structured benefits including bonus and pension schemes If you're an experienced fire systems professional who enjoys being out in the field, solving real-world technical challenges and building strong customer relationships, we'd love to tell you more. Apply today or get in touch for a confidential discussion. IND25

Cherry & White Ltd is an established telecommunications company serving Military, Government, Transport and Utility markets. Due to the continued growth, the company is looking to appoint a further two Junior Telecommunications Support Engineers to enhance an already strong and competent team with different specialisms. The company markets a wide range of PDH, SDH, Ethernet/IP, MPLS, Optical specialised, DWDM, Cellular and Wireless, LTE based networking equipment and Syncronisation. We provide and manage a variety of SNMP based network management systems servers. The applicant must have a basic understanding current technology. We are looking for positive, hardworking candidates who are willing to learn and keep on top of modern communication technologies as the telecommunication industry evolves. The company has a reputation for integrity and strong technical capability, the applicants will need to be a team player who are willing to learn and keen to progress their career within a growing business. The applicant should have some experience and a keen interest within the telecommunications sector and be eligible for UKSC & NPPV3 clearances with the availability to deploy into the field when required. We provide 24/7 support to our customers so the ability to participate in an out of hours rota is essential. This will take the form of telephone support, email support and the occasional customer site visit. The company is offering an attractive salary for the right person, this will be very dependent on experience and their level of knowledge. THIS IS NOT AN IT ROLE OR SUITABLE FOR CABLE SPLICERS, PULLERS OR RODDING & ROPING EXPERIENCED PEOPLE. Full-Time 37 hours/week, Gloucester office-based Role. NO HYBRID OR REMOTE WORKING WITHIN THIS ROLE. Interviews will be in person and not online. For security clearance, it is imperative that you have been a UK resident for 5 years or more. This is a mandatory requirement. PLEASE DO NOT APPLY IF LESS THAN 5 YEARS RESIDENCY IN THE UK. Key Technical Skills: Understanding, experience or knowledge in Optical Networks and associated hardware. Understanding, experience or knowledge in the use of test equipment such as optical power meters & light sources, BERT s,cellular scanners and multi-meters. Understanding, experience or knowledge of Cellular LTE Understanding, experience or knowledge Routing & Switching protocols and Understanding, experience or knowledge network synchronisation. Understanding, experience or knowledge in fault finding methodology. Understanding, experience or knowledge with remote network management platforms. Understanding, experience or knowledge in Cisco hardware and configuration. Key Supporting Skills: Confident communicator both verbally and written, internally and externally. Comfortable engaging with both customers and suppliers on technical and project related matters. Experience using Microsoft applications, such as Word, Excel and PowerPoint. Ability to work as part of team or autonomously using their own initiative. Ability to work under pressure and to given deadlines. Available to carry out field activities as when the business requires, to include GPS & cabinet surveys, Installation of telecoms equipment, commissioning and fault rectification. Personal attributes: A good work ethic that shows pride for their work, appearance and attention to detail. Willingness to learn. Flexible approach to work. Team player. Full clean driving license or working towards. Additional attributes: Experience within a project engineering environment. Technical pre-sales or Proof of concept experience Salary: £25,000 to £34,000 Dependent on experience. Auto enrolment to Pension scheme after 3 months. 20 days Annual Leave plus 8 days Bank Holiday. 1-day extra Birthday Leave

Network Engineering Manager - In this position you will work alongside the Project Management and Engineering teams. There will be opportunities to work with the latest technologies, influence design and deliver systems to the highest quality. You will be responsible for consulting on design, configuring network hardware, commissioning, and delivery of a project's network and telecommunications systems as a department lead. It is essential that you are an excellent communicator with good Client facing skills and have strong network engineering experience and excellent knowledge of wireless networks, fibre optics and telecoms systems. This is a field-based role that also requires international travel. The position will see you working on systems that are deployed in the high end residential market and within the integration of bullet proof systems in the world of high end superyachts. Consult on network design and architecture for yacht and residential projects. Configure, deploy and commission network infrastructure (routing/switching, Wi-Fi, firewalls, WAN). Own technical quality: testing, fault-finding, and final sign-off readiness. Produce and maintain accurate documentation (as-built, configs, IP plans, test results). Provide practical escalation support during build and commissioning. Lead and support a team of engineers on live projects (allocation, guidance, standards, coaching). Manage interfaces with shipyards, builders, owners' reps, and third-party contractors. Report progress, risks, and blockers clearly to the Project Manager. Train and upskill engineers-raise consistency across the department. CCNA - essential CCNP - desirable (or equivalent experience) Strong experience designing and delivering networks end-to-end. VLANs, trunking, STP fundamentals, DHCP/DNS, routing basics (OSPF preferred; BGP a plus). QoS and traffic shaping principles (especially important for voice/video). Multicast/IGMP basics (helpful in AV-over-IP environments). PoE design awareness (budgets, switch selection, edge device demands). Enterprise Wi-Fi deployment and management (controller-based or equivalent). Wi-Fi surveys, coverage analysis and heatmaps (Ekahau or equivalent). Commissioning approach that proves performance, not just "looks connected". Firewall configuration and deployment (Cisco, Fortinet, Check Point, Sophos, WatchGuard, Palo Alto). Solid fundamentals: segmentation (owner/guest/crew/IoT), secure remote access/VPN, ACL deployment. Multi-WAN / SD-WAN style solutions and path selection (Peplink, Celerway, Kerio, Sophos, Cisco, Kognitive networks, etc.). 3G/4G/5G routers/modems, ISP management, VSAT connectivity constraints. SIP/VoIP fundamentals (Session Initiation Protocol) and IP telephony systems. Fault-finding and commissioning are compulsory. Comfortable using hand tools and network/telecom test equipment. Fibre experience: handling and testing basics (power levels/links) - OTDR knowledge a plus. General Strong English (written and spoken) and confident client-facing communication. Competent with Microsoft 365 (Word, Excel, Teams, SharePoint, OneNote, PowerPoint). If you have the desire / ability to travel and now seek a new fun and truly bespoke position then please send me your full technical CV that covers ideally all of the above. YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV HERTS HERTFORDSHIRE BEDS BEDFORDSHIRE BUCKS BUCKINGHAMSHIRE LONDON IT IOT NETWORK CISCO FIREWALL WIFI WI-FI CCNA CCNP WIRELESS VPN WAN VSAT ROUTERS

Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You'll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3-5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What's in It for You? £37,000 - £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety - every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They're an ambitious, growing MSP with a passion for doing IT right. You'll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.

We are currently seeking a Multiskilled Fire and Security Engineer to join our expanding team in the West Midlands region. The ideal candidate will have experience in the installation, service, and maintenance of fire alarm systems, CCTV, intruder alarms, access control, and emergency lighting. This is an exciting opportunity for an individual with a passion for fire and security technology and the drive to deliver exceptional service. Key Responsibilities: Installation and Maintenance: Install and maintain fire and security systems, including fire alarms, CCTV, intruder alarms, access control systems, emergency lighting, and associated equipment. Perform fault finding, repairs, and servicing on a range of fire and security systems. Customer Service: Provide high-quality customer service, ensuring all work is completed to industry standards and in line with customer requirements. Carry out risk assessments and surveys to ensure system compliance and customer satisfaction. Compliance and Documentation: Ensure all installations and maintenance are compliant with relevant British Standards and industry regulations (e.g., BS 5839, BS 6266, NSI, BAFE). Complete accurate service reports, installation records, and certification as required. Call-Outs & Emergency Response: Participate in an out-of-hours on-call rota, providing emergency support and repairs when necessary. Training & Development: Keep up to date with the latest technologies and industry trends. Attend training sessions as required to ensure continued professional development. Required Skills and Qualifications: Experience: Proven experience working as a Fire and Security Engineer, with a strong background in the installation and maintenance of fire alarm systems, CCTV, intruder alarms, access control, and emergency lighting. Experience working with a wide range of fire and security systems, including both wired and wireless technologies. Technical Knowledge: Solid understanding of relevant standards and regulations (e.g., BS 5839, BS 6266, NSI, BAFE). Strong fault-finding and problem-solving skills. Certifications: FIA (Fire Industry Association) qualifications, or equivalent, desirable. Relevant CSCS or ECS card. Full UK driving license. Skills: Excellent communication and customer-facing skills. Ability to work independently and manage multiple tasks efficiently. Strong attention to detail and commitment to high-quality work.

Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You ll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3 5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What s in It for You? £37,000 £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.

Senior 3rd Line Infrastructure Engineer / Bedford / £35,000 to £38,000 per annum + Benefits Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You ll Be Doing: As a Senior 3rd Line Infrastructure Engineer, you are the technical engine of the Technical Account Management team. This is not a standard "reactive" 3rd line role; while you will handle deep-level escalations, your primary focus is proactive infrastructure health and the delivery of technical projects. You will work closely with the Team Lead to ensure clients' infrastructure is aligned with best practices and modern standards. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Senior 3rd Line Infrastructure Engineer: Infrastructure Projects: Own and execute technical projects such as server migrations, Microsoft 365 tenant-to-tenant migrations, and network refreshes. Technical Alignment: Conduct regular technical reviews of client environments to identify risks, end-of-life hardware/software, and security gaps. 3rd Line Support: Act as a senior escalation point for the Service Desk, resolving complex issues across virtualization, storage, and cloud platforms. Documentation: Maintain high-quality technical documentation and "Site Files" for client environments to ensure seamless support across the business. Client Advisory: Support the Team Lead in technical meetings by providing data-driven insights on system performance and required upgrades. Experience & Qualifications: Minimum 3 5 years in a technical role, ideally within an MSP or a multi-site internal environment. Proven ability to follow a project plan, meet milestones, and communicate progress clearly. Based within a commutable distance of Bedford (for site visits and office collaboration). Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What s in It for You? £35,000 £38,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Senior 3rd Line Infrastructure Engineer position for immediate consideration.

Job Title: Wireless Survey Engineer Location: United Kingdom Contract type: Contract (Outside IR35) About Concept Project Services team is expanding and looking for experienced Wireless Survey Engineers on a contract basis across the UK on an AdHoc basis. Our engineers work across various industries and with a diverse range of clients within the IT sector completing surveying works on a flexible basis. Position Overview: Engineers will be involved in wireless surveying covering a variety of IT clients on a flexible basis - this is the perfect opportunity for engineers seeking 1-2 days work flexibly. Typical Responsibilities Include (but are not limited to): Competitive Rates: Negotiable based on experience (Outside IR35). Ample working experience performing Wireless Survey. Strong background in Wireless / Mobility / Cellular networks and Networking / Internetworking devices, protocols, and operating systems. Possess expert knowledge of Wireless Network Infrastructure and Network Design Responsible for developing high-level and low-level survey design activities. Conduct site Surveys and include designs of RF Systems Ability to acquire new skills in a diverse environment. Demonstrates effective interpersonal skills, able to establish good working relationships globally and collaborate with networks of employees of all levels; able to foster cooperation in others and creative problem-solver. Excellent communication skills Demonstrated experience engineering and supporting network solutions. Candidates should be able to demonstrate the following: Proficiency with installation, troubleshooting, and configuration of a range of IT/EUC/EPOS/server, and/or networking devices. Understanding of latest Wi-Fi technologies Managing wired and wireless networks Strong networking fundamentals to include IP, DHCP, DNS. Thorough understanding of wireless RF, authentication, security, and network management. Virtual Private Networks (VPN) Ideally to have the following certifications RF Safety Awareness Rooftop Worker Safety & Access Working At Height Asbestos Awareness Additional Information: This role falls outside IR35 regulations, so payment will be processed through your own ltd company or an umbrella company. Opportunities for training and professional development. Travel expenses covered. Supportive company culture focused on teamwork and innovation. To apply hit the 'apply now' button or email (url removed)

Job Title: Wireless Survey Engineer Location: United Kingdom Contract type: Contract (Outside IR35) About Concept Project Services team is expanding and looking for experienced Wireless Survey Engineers on a contract basis across the UK on an AdHoc basis. Our engineers work across various industries and with a diverse range of clients within the IT sector completing surveying works on a flexible basis. Position Overview: Engineers will be involved in wireless surveying covering a variety of IT clients on a flexible basis - this is the perfect opportunity for engineers seeking 1-2 days work flexibly. Typical Responsibilities Include (but are not limited to): Competitive Rates: Negotiable based on experience (Outside IR35). Ample working experience performing Wireless Survey. Strong background in Wireless / Mobility / Cellular networks and Networking / Internetworking devices, protocols, and operating systems. Possess expert knowledge of Wireless Network Infrastructure and Network Design Responsible for developing high-level and low-level survey design activities. Conduct site Surveys and include designs of RF Systems Ability to acquire new skills in a diverse environment. Demonstrates effective interpersonal skills, able to establish good working relationships globally and collaborate with networks of employees of all levels; able to foster cooperation in others and creative problem-solver. Excellent communication skills Demonstrated experience engineering and supporting network solutions. Candidates should be able to demonstrate the following: Proficiency with installation, troubleshooting, and configuration of a range of IT/EUC/EPOS/server, and/or networking devices. Understanding of latest Wi-Fi technologies Managing wired and wireless networks Strong networking fundamentals to include IP, DHCP, DNS. Thorough understanding of wireless RF, authentication, security, and network management. Virtual Private Networks (VPN) Ideally to have the following certifications RF Safety Awareness Rooftop Worker Safety & Access Working At Height Asbestos Awareness Additional Information: This role falls outside IR35 regulations, so payment will be processed through your own ltd company or an umbrella company. Opportunities for training and professional development. Travel expenses covered. Supportive company culture focused on teamwork and innovation. To apply hit the 'apply now' button or email (url removed)

Job Title: Wireless Survey Engineer Location: Scotland Contract type: Contract (Outside IR35) About Concept Project Services team is expanding and looking for experienced Wireless Survey Engineers on a contract basis across the UK on an AdHoc basis. Our engineers work across various industries and with a diverse range of clients within the IT sector completing surveying works on a flexible basis. Position Overview: Engineers will be involved in wireless surveying covering a variety of IT clients on a flexible basis - this is the perfect opportunity for engineers seeking 1-2 days work flexibly. Typical Responsibilities Include (but are not limited to): Competitive Rates: Negotiable based on experience (Outside IR35). Ample working experience performing Wireless Survey. Strong background in Wireless / Mobility / Cellular networks and Networking / Internetworking devices, protocols, and operating systems. Possess expert knowledge of Wireless Network Infrastructure and Network Design Responsible for developing high-level and low-level survey design activities. Conduct site Surveys and include designs of RF Systems Ability to acquire new skills in a diverse environment. Demonstrates effective interpersonal skills, able to establish good working relationships globally and collaborate with networks of employees of all levels; able to foster cooperation in others and creative problem-solver. Excellent communication skills Demonstrated experience engineering and supporting network solutions. Candidates should be able to demonstrate the following: Proficiency with installation, troubleshooting, and configuration of a range of IT/EUC/EPOS/server, and/or networking devices. Understanding of latest Wi-Fi technologies Managing wired and wireless networks Strong networking fundamentals to include IP, DHCP, DNS. Thorough understanding of wireless RF, authentication, security, and network management. Virtual Private Networks (VPN) Ideally to have the following certifications RF Safety Awareness Rooftop Worker Safety & Access Working At Height Asbestos Awareness Additional Information: This role falls outside IR35 regulations, so payment will be processed through your own ltd company or an umbrella company. Opportunities for training and professional development. Travel expenses covered. Supportive company culture focused on teamwork and innovation. To apply hit the 'apply now' button or email (url removed)

Field Engineer £32,000 - £40,000 + £4k car allowance North of England Are you a versatile IT professional who enjoys working on-site and remotely? We’re working on behalf of a growing MSP that prides itself on delivering fast, dependable, and personable service to clients across the UK, 24/7, 365 days a year. This role is perfect if you’re a Field Engineer with strong service desk experience and a knack for solving technical issues. You’ll thrive in a role that combines travel, hands-on installation, and remote support, with opportunities to expand your skills and grow within the business. Key Responsibilities: * Carrying out IT and WiFi installations for new and existing customers * Assisting in pre-configuration of equipment and supporting the design and implementation of new IT, network, and WiFi solutions * Performing wireless surveys using the latest tools and software * Providing remote and telephone-based support for a wide range of IT issues, including the Microsoft 365 stack, WiFi, and telecoms * Resolving cases efficiently—prioritising, escalating, and keeping customers updated * Maintaining up-to-date documentation and contributing to project paperwork * Collaborating with colleagues to ensure top-quality service for customers Key Requirements: * A strong background in IT support, ideally within an MSP environment * Experience on the service desk Microsoft 365 Suite, Azure, Active Directory * Experience supporting Windows Server (DC, DNS, DHCP, GPO) * Exposure to WiFi technologies (Cisco, Ruckus; Aruba experience is a bonus) * Knowledge of PBX systems (Mitel, NEC, Gamma Horizon, 3CX) and telecoms fundamentals * Familiarity with ISDN, PSTN, SIP services, and analogue terminations * Excellent communication skills—both written and verbal * A flexible, can-do attitude and the ability to manage multiple tasks * Relevant qualifications (Windows MCP, MCSA, Cisco ICND1) are a plus, but not essential If you’re keen to take the next step in your career, please apply for immediate effect

Company Information:   My client is a mature communications company with over 30 years and is now the UK’s leading independent communications supplier specialising in the design, supply, installation, commissioning and maintenance of wireless voice and data networks. Complete vendor independence provides it the opportunity to look impartially at each customer’s particular requirements and deliver the most cost effective solution in accordance with those requirements. With offices UK wide as well as field engineering and sales staff located throughout the UK, My client is one of the few communications companies that is able to provide truly National service and support.       Main duties:   Attendance and completion of planned Installation Work, including vehicle and system installations Participation in the engineering call out Pager Attendance and rectification of customer break downs Support of Motorola WAVE f Radio programming and fleet planning Site surveys and report writing   Qualifications Essential: Good standard of Good Literacy and numeric Most JT qualifications Disclosure   Desirable: RF Product Manufacturer Training/Certification JP Network Management Training/Certification   Experience Essential: RF Installation experience PMR/DMR products Experience in fault finding across a multitude of telecommunication Working knowledge of Microsoft Word, Excel and   Desirable: Advanced RF System Experience IP Networking Experience Skills/Attributes Essential: Process and procedure Excellent written and telephone communication Keen eye for attention to Ability to work on own initiative and as part of a successful Good planning and organisational skills Ability to prioritise work and meet Ability to cope under   Desirable: Commitment to own personal Creative and wiling to contribute ideas and professional Willingness to work unsociable hours at short notice if ”can do attitude” Agency: UCA Consulting Contact Name: Sam Annis Contact Email: Sam@ucaconsulting.uk Telephone: 07802726729 Industry: Engineering Job Type: Permanent Location: Based In Park Royal (North West London) and you will be cover all areas of the UK Salary: Up to £40,000 + Company car

Company Information:   My client is a mature communications company with over 30 years and is now the UK’s leading independent communications supplier specialising in the design, supply, installation, commissioning and maintenance of wireless voice and data networks. Complete vendor independence provides it the opportunity to look impartially at each customer’s particular requirements and deliver the most cost effective solution in accordance with those requirements. With offices UK wide as well as field engineering and sales staff located throughout the UK, My client is one of the few communications companies that is able to provide truly National service and support.       Main duties:   Attendance and completion of planned Installation Work, including vehicle and system installations Participation in the engineering call out Pager Attendance and rectification of customer break downs Support of Motorola WAVE f Radio programming and fleet planning Site surveys and report writing   Qualifications Essential: Good standard of Good Literacy and numeric Most JT qualifications Disclosure   Desirable: RF Product Manufacturer Training/Certification JP Network Management Training/Certification   Experience Essential: RF Installation experience PMR/DMR products Experience in fault finding across a multitude of telecommunication Working knowledge of Microsoft Word, Excel and   Desirable: Advanced RF System Experience IP Networking Experience Skills/Attributes Essential: Process and procedure Excellent written and telephone communication Keen eye for attention to Ability to work on own initiative and as part of a successful Good planning and organisational skills Ability to prioritise work and meet Ability to cope under   Desirable: Commitment to own personal Creative and wiling to contribute ideas and professional Willingness to work unsociable hours at short notice if ”can do attitude” Agency: UCA Consulting Contact Name: Sam Annis Contact Email: Sam@ucaconsulting.uk Telephone: 07802726729 Industry: Engineering Job Type: Permanent Location: Based at Heathrow and covering airports in southern region (Heathrow, Stanstead Gatwick and Southampton) Salary: Up to £40,000 + Company car

Wireless / Wi-Fi Support Engineer Salary: Up to £26,000 Monday – Friday 08:30am – 5pm Location: Coventry A fantastic opportunity for a Cisco Wireless Engineer has come up for a great client in Coventry. This position will require you to be project focused and be a key part of a team of engineers. With this being a project based role you will be required to have a driving licence to get on to client sites. You will be supporting the Senior Wireless engineers and experience in the following would be key for this opportunity:- Wi-Fi (Survey/Design/Installs) Cisco Wireless WLANS CCNA My client are looking for somebody long term who can grow within the company and expand their skills set. This is more of a career opportunity rather than a, “gap filler”. As mentioned you will be joining a great team with a great work ethic! To be considered for the above opportunity, please forward your CV

Convergence Group has an exciting opportunity for a D&I Engineer (Security) to join the team based in Solihull. You will be on a full time permanent contract, with a highly competitive salary. The role of D&I Engineer (Security) is pivotal in implementing & delivering WAN/LAN solutions and security services for our customer base and works as part of the Network team. The focus is predominately on the design and implementation of Security solutions. Candidates will need to have knowledge/hands on experience of LAN, WAN and WLAN technologies. Accountabilities as our D&I Engineer (Security): - Provide design, consultancy and implementation for security services to our LAN / WAN customers as part of the D&I team within Convergence Group - Be the subject matter expert within the D&I team for Security services and solutions - Design, plan, stage and implement Security solutions using vendor technologies including: Cisco, Fortinet, Checkpoint, Palo Alto and Huawei - Responsible for creating Low Level Designs (LLDs), SID (Service Initiation Document) and implementation /testing plans for Security/WLAN/LAN/WAN solutions - Carry out pre and post installation Security/WLAN LAN/WAN surveys and audits - Perform Out of Hours (OOH) consultancy/engineering implementation work as and when required - Be willing and able to travel to customer locations within the UK as and when required, sometimes at short notice with overnight stay - Implement customer solutions based on best practice experience & technical knowledge - Assist the Pre-Sales team where the Pre-Sales engagement requires detailed technical responses for Security/WLAN/LAN/WAN solutions - Carry out complex moves, adds and changes and collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices - Provide technical support to help diagnose, troubleshoot and resolve escalated issues relating to switching, routing, security, Wireless and other various network-related issues for newly delivered services - Maintain professional working relationships with customers, vendors, suppliers and work colleagues. - Excellent communication skills - presentation, written and verbal. - Demonstrate detailed knowledge of customer’s environment and challenges to enhance the trusted advisor status. - Ensure that the skills required to perform the role are kept up to date and are relevant. - Mentor, develop and deliver training for colleagues and other technical teams in your subject matter Our ideal D&I Engineer (Security) - Experience of designing, staging, implementing, integrating and testing of NGN stateful Firewalls (Cisco, Fortinet, Checkpoint, Palo Alto) - Experience of designing, staging, implementing, integrating and testing Network IPS/IDS (Cisco, Sourcefire) - Good working knowledge of security protocols including: VPNs, IPSEC, AAA, SSL, TLS, SSH etc. - Knowledge of Layer 2 / Layer 3 network protocols such as: Spanning Tree, QinQ, OSPF, BGP, IGRP, EIGRP, ISIS, HRSP and VRRP - Hands on experience of LAN / WAN technologies including: Cisco, HPE, Extreme / Enterasys and Huawei desirable - Knowledge / experience of WLAN technologies (Cisco, Aruba, Aerohive or Meraki) would be beneficial - Experience of design, delivery & consultancy across these technologies is essential - Experience of working in a customer facing capacity for end user customers or within a Partner model is essential - Experience using Security Information Event Management (SIEM) and Vulnerability tools desirable. - Knowledge of network tools such as Solarwinds desirable - Previous experience of managing internal projects, creating statement of works (SOW) would be beneficial - Previous experience of SIP, VOIP and voice technologies would be beneficial - Previous experience of working with Telecoms providers such as BT, Colt, Virgin-Media, Vodafone etc. would be beneficial - Previous experience of CRM Systems including: Salesforce, Remedy would be beneficial - The successful candidate will be required to undergo Baseline Personnel Security Vetting Standard (BPSS) and may be required to undergo Security Clearance (SC) If you feel you are the right candidate for the role as our D&I Engineer (Security) then please click ‘apply’ now! We’d love to hear from you

Ocado Technology is building a world class and highly innovative retail and fulfilment platform which makes heavy use of wireless technology. The Wireless department is focused on building the communication systems, services and tools required to deliver business functionality to our global business partners. We are currently recruiting for a Team Leader of our existing Wireless team focusing on machine-centric applications within the Wireless group. The Wireless team is already well established and has been delivering and supporting business critical systems for a number of years. With continued growth we are now splitting out the IoT functions into a separate team and seek a Team Leader to manage and lead this group. We work with a wide variety of stakeholders from all parts of the business to design and deliver robust, resilient and highly scalable solutions. The successful candidate for this role will continue to drive these high standards forward, while collaborating closely with our sister team in the networking area to support the ongoing innovation of Ocado’s logistics platform. One example of the work we undertake is detailed in a video which can be seen here. As a Team Leader you will have experience of working in fast paced and dynamic teams, co-operating closely with Project Managers in a highly collaborative environment. The team are delivering to the requirements of our stakeholders and the overall vision of the Infrastructure department. This is a technical role, so will require proven experience, ideally within a large enterprise environment and the ability to both communicate, deliver and support the solutions being developed by the team. At the same time, the role will require you to develop and manage an autonomous and highly effective team, working with individual team members to develop their skills and with the team as a whole to define and develop the technical solutions they will be responsible for. You will be working closely with other teams in the field of Logistics Development and Engineering to design warehouse automation solutions and provide input when solving wireless communication challenges, as well as more traditional Infrastructure teams, so some background in delivering and maintaining operational systems is a core requirement for this role. YOUR SKILLS - Sound understanding of RF principles such as Antennas and Propagation - Ability to generate theoretical models, conduct channel sounding work and develop link budget assessments - Experience of wireless product development and the full product lifecycle - Proven experience managing, mentoring and running a technically focused team - Demonstrable troubleshooting expertise such as packet analysis, RF surveys, etc - Ability to develop, document and communicate Low Level Design documentation - Knowledge of the full TCP/IP stack and a higher view of all the connecting pieces (e.g. DHCP, DNS) - Excellent written and verbal communication skills - Experience of working with, directing and training field engineering teams - Demonstrable software development and/or scripting abilities - Commitment to supporting and maintaining solutions on an ongoing basis - Appreciation of security, reliability, scalability and availability requirements - Provide last-line support for production systems DESIRABLE - Able to utilise Matlab to simulate and model all aspects of a wireless system - In depth understanding of relevant EU regulations - Analogue Radio Hardware design - Experience of authoring DSP software - Development or scripting; Java/Python/Django preferred - An appreciation for DevOps methods (communication, collaboration, integration & automation) - Continuous delivery approaches and mindset - Linux system administration What we can offer you Technically stretching work is a given. We want you to push technological boundaries and create solutions to problems people haven’t even thought about yet; so we’ll give you the freedom and the tools and the playful, stimulating working environment you need to do what’s never been done before. While red tape’s conspicuous by its absence, rewards are plentiful: as well as a competitive salary and share schemes, benefits include pension scheme, interest-free season ticket loan, free shuttle bus from Hatfield train station and, of course, a healthy 15% Ocado staff discount (and free delivery). We also have Friday socials on the first Friday of every month, sports clubs such as badminton, running and table tennis (and many more) not to mention our frequently used football table. Please note that due to the high volume of applications we will be in contact with shortlisted candidates only. If you have not heard from us within 4 weeks, please assume your application has been unsuccessful on this occasion. Due to the fast paced nature of Ocado's business our vacancy close dates may be subject to change