College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Web Manager North Yorkshire / Hybrid with 3 days per week from home £35,000 - £45,000 + Excellent Benefits An established and growing organisation require a skilled Digital Manager / Web Manager to lead their digital department. The organisation is going on a digital transformation journey, and you will have oversight of their infrastructure, mobile apps and websites. As a Web Manager, you will en
13/12/2025
Full time
Web Manager North Yorkshire / Hybrid with 3 days per week from home £35,000 - £45,000 + Excellent Benefits An established and growing organisation require a skilled Digital Manager / Web Manager to lead their digital department. The organisation is going on a digital transformation journey, and you will have oversight of their infrastructure, mobile apps and websites. As a Web Manager, you will en
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
12/12/2025
Full time
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Field Manager £78k + 25% Bonus London (travel) Our hospitality-chain client is seeking a hands-on Senior IT Operations Manager to drive excellence across their 60+ site operation. The role will suit someone with multi-site retail, hospitality, or similar fast-paced environments experience. The Role: Lead and inspire a dynamic team of 8 IT professionals Hands-on technical leadership across 60+ locations Drive service excellence in a fast-paced environment Balance strategic planning with day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: Windows OS environment Desktop/laptop fleet management Mobile device management Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP.
11/12/2025
Full time
Senior Field Manager £78k + 25% Bonus London (travel) Our hospitality-chain client is seeking a hands-on Senior IT Operations Manager to drive excellence across their 60+ site operation. The role will suit someone with multi-site retail, hospitality, or similar fast-paced environments experience. The Role: Lead and inspire a dynamic team of 8 IT professionals Hands-on technical leadership across 60+ locations Drive service excellence in a fast-paced environment Balance strategic planning with day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: Windows OS environment Desktop/laptop fleet management Mobile device management Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP.
Application & IT Support Engineer Crewe - Hybrid Up To 35,000 We are looking for a proactive, technically confident 1st Line Support Engineer to join our highly successful, and rapidly expanding client's team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities. You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential. This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role this opportunity is not to be missed. The Role: Provide 1st line IT support across hardware, software, networks, and cloud services. Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents. Troubleshoot business application issues, integrations, and user errors within BC and connected systems. Manage new starter onboarding: account creation, hardware configuration, and access setup. Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications. Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP). Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements. Escalate complex technical issues to internal teams or external vendors when needed. Maintain accurate technical documentation, knowledge base articles, and support procedures. Act as a key liaison for IT suppliers, software providers, and support partners. Deliver ad-hoc user training, best-practice guidance, and system walkthroughs. Ensure compliance with IT policies, security standards, and internal processes at all times. You: Demonstrated experience supporting end users for IT & Applications. Strong technical troubleshooting ability with excellent problem-solving skills. Confident working independently and managing workloads under pressure. Highly organised with strong prioritisation and multitasking capability. Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users. Strong attention to detail and a commitment to delivering high-quality service. Curious, analytical mindset with a desire to continually develop technical knowledge. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
10/12/2025
Full time
Application & IT Support Engineer Crewe - Hybrid Up To 35,000 We are looking for a proactive, technically confident 1st Line Support Engineer to join our highly successful, and rapidly expanding client's team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities. You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential. This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role this opportunity is not to be missed. The Role: Provide 1st line IT support across hardware, software, networks, and cloud services. Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents. Troubleshoot business application issues, integrations, and user errors within BC and connected systems. Manage new starter onboarding: account creation, hardware configuration, and access setup. Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications. Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP). Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements. Escalate complex technical issues to internal teams or external vendors when needed. Maintain accurate technical documentation, knowledge base articles, and support procedures. Act as a key liaison for IT suppliers, software providers, and support partners. Deliver ad-hoc user training, best-practice guidance, and system walkthroughs. Ensure compliance with IT policies, security standards, and internal processes at all times. You: Demonstrated experience supporting end users for IT & Applications. Strong technical troubleshooting ability with excellent problem-solving skills. Confident working independently and managing workloads under pressure. Highly organised with strong prioritisation and multitasking capability. Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users. Strong attention to detail and a commitment to delivering high-quality service. Curious, analytical mindset with a desire to continually develop technical knowledge. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Infrastructure Support Manager Remote/Hybrid options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
10/12/2025
Full time
Infrastructure Support Manager Remote/Hybrid options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $180,000.00 - $219,300.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
09/12/2025
Full time
Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $180,000.00 - $219,300.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Position: Business Intelligence Impact Lead Hours: Full-time (35 hours a week) Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £44,339 per annum plus excellent benefits Salary Band and Job Family: Band 3, Profession/Technical you'll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told the charity is important to them. It gives them a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This charity's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, this charity has embarked on a bold, strategic initiative to enhance their data capabilities. They are aiming to improve their data use, integration and analytics to increase engagement, maximise impact and drive forward their strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in their Technology, Strategy and Business Intelligence teams. To achieve this ambition, they have developed a new technology infrastructure which they are calling "Sage". They are implementing new technology infrastructure this year (such as their new CRM system and suite of data tools - Microsoft Dynamics). This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement. This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the charity's work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights. Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required. With one direct report, they require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis. Closing date for applications: 9am on Friday 2nd January 2026 Interviews are scheduled to take place week commencing 12th January 2026. How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
09/12/2025
Full time
Position: Business Intelligence Impact Lead Hours: Full-time (35 hours a week) Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £44,339 per annum plus excellent benefits Salary Band and Job Family: Band 3, Profession/Technical you'll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told the charity is important to them. It gives them a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This charity's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, this charity has embarked on a bold, strategic initiative to enhance their data capabilities. They are aiming to improve their data use, integration and analytics to increase engagement, maximise impact and drive forward their strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in their Technology, Strategy and Business Intelligence teams. To achieve this ambition, they have developed a new technology infrastructure which they are calling "Sage". They are implementing new technology infrastructure this year (such as their new CRM system and suite of data tools - Microsoft Dynamics). This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement. This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the charity's work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights. Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required. With one direct report, they require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis. Closing date for applications: 9am on Friday 2nd January 2026 Interviews are scheduled to take place week commencing 12th January 2026. How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Technical Supervisor Department Computer Science Salary Starting from £38,784, rising to £46,049 Closing date Sunday 04 January 2026 About the role Are you an experienced technical leader with a strong understanding of Computer Science and a passion for enabling excellent teaching and research? The University of Bath is seeking a knowledgeable and proactive Technical Supervisor to lead and develop technical support across our Departments of Computer Science and Mathematics. In this role, you will be responsible for managing a team of technical staff who deliver essential infrastructure and equipment support, ensuring a high standard of service to academic staff, researchers, and students. The main duties include to: Lead, manage, and develop the technical teams supporting the Departments of Computer Science and Mathematics. Oversee day-to-day technical operations , ensuring the departments' facilities, equipment, and digital infrastructure effectively support teaching and research. Plan and allocate resources and support , monitoring workloads and performance to deliver a high-quality, responsive technical service. Ensure compliance with University Health & Safety and GDPR, promoting a strong safety and governance culture. Coordinate and communicate with central university services, contractors, and infrastructure teams to maintain and improve departmental systems. Interpret technical information (e.g. network diagrams, workflows, or research system requirements) to support decision-making and operational planning. Represent the technical team at departmental and university meetings, providing professional insight and advocating for technical needs. Promote collaboration, professional development, and wellbeing across the technical teams. About you The ideal candidate will have a solid understanding of the environments, technologies, and challenges associated with Computer Science, whether through direct experience working in a computer science setting, managing a technical team supporting research computing, data centres, or networking environments. We understand that the field is broad, and while we don't expect you to be an expert in every area, your familiarity with the language and needs of computer science professionals will enable you to provide effective leadership, understand evolving priorities, and engage meaningfully with researchers and technicians alike. Working closely with Heads of Department, the Departmental Operations Manager, and Health & Safety colleagues, you'll contribute to operational planning, infrastructure oversight, compliance management, and the delivery of responsive and forward-looking technical services. You'll represent the technical team at departmental meetings and University forums, anticipate future needs, and support the continuous improvement of processes, protocols, and service delivery. We're looking for someone who combines people management skills with technical insight and the ability to keep a broad operational overview. You'll be a confident communicator, able to influence, mentor, and foster a positive working culture while ensuring the team remains agile, efficient, and aligned with the strategic goals of both departments. Further information For an informal discussion relating to this vacancy, please contact Daniel Lou-Hing or Fabienne Pradaux-Caggiano. This is a permanent, full-time position (36.5 hours). We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you: We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: Free counselling services through Health Assured Cycle to work scheme Electric vehicle salary sacrifice scheme Staff discount at Team Bath gym Staff discounts on postgraduate tuition fees Staff discount on language courses Generous employer contributory pension schemes Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more Free entry to the Holburne Museum in Bath Local discounts and more A family-friendly workplace An excellent reward package that recognises the talents of our diverse workforce Relocation allowance Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits on our website and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn. Right to Work in the UK : We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting : We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.
09/12/2025
Full time
Technical Supervisor Department Computer Science Salary Starting from £38,784, rising to £46,049 Closing date Sunday 04 January 2026 About the role Are you an experienced technical leader with a strong understanding of Computer Science and a passion for enabling excellent teaching and research? The University of Bath is seeking a knowledgeable and proactive Technical Supervisor to lead and develop technical support across our Departments of Computer Science and Mathematics. In this role, you will be responsible for managing a team of technical staff who deliver essential infrastructure and equipment support, ensuring a high standard of service to academic staff, researchers, and students. The main duties include to: Lead, manage, and develop the technical teams supporting the Departments of Computer Science and Mathematics. Oversee day-to-day technical operations , ensuring the departments' facilities, equipment, and digital infrastructure effectively support teaching and research. Plan and allocate resources and support , monitoring workloads and performance to deliver a high-quality, responsive technical service. Ensure compliance with University Health & Safety and GDPR, promoting a strong safety and governance culture. Coordinate and communicate with central university services, contractors, and infrastructure teams to maintain and improve departmental systems. Interpret technical information (e.g. network diagrams, workflows, or research system requirements) to support decision-making and operational planning. Represent the technical team at departmental and university meetings, providing professional insight and advocating for technical needs. Promote collaboration, professional development, and wellbeing across the technical teams. About you The ideal candidate will have a solid understanding of the environments, technologies, and challenges associated with Computer Science, whether through direct experience working in a computer science setting, managing a technical team supporting research computing, data centres, or networking environments. We understand that the field is broad, and while we don't expect you to be an expert in every area, your familiarity with the language and needs of computer science professionals will enable you to provide effective leadership, understand evolving priorities, and engage meaningfully with researchers and technicians alike. Working closely with Heads of Department, the Departmental Operations Manager, and Health & Safety colleagues, you'll contribute to operational planning, infrastructure oversight, compliance management, and the delivery of responsive and forward-looking technical services. You'll represent the technical team at departmental meetings and University forums, anticipate future needs, and support the continuous improvement of processes, protocols, and service delivery. We're looking for someone who combines people management skills with technical insight and the ability to keep a broad operational overview. You'll be a confident communicator, able to influence, mentor, and foster a positive working culture while ensuring the team remains agile, efficient, and aligned with the strategic goals of both departments. Further information For an informal discussion relating to this vacancy, please contact Daniel Lou-Hing or Fabienne Pradaux-Caggiano. This is a permanent, full-time position (36.5 hours). We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you: We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: Free counselling services through Health Assured Cycle to work scheme Electric vehicle salary sacrifice scheme Staff discount at Team Bath gym Staff discounts on postgraduate tuition fees Staff discount on language courses Generous employer contributory pension schemes Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more Free entry to the Holburne Museum in Bath Local discounts and more A family-friendly workplace An excellent reward package that recognises the talents of our diverse workforce Relocation allowance Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits on our website and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn. Right to Work in the UK : We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting : We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.
Role Summary As the ITSM / Platform Specialist you will take ownership of our clients Hornbill Service Manager platform, optimising, extending and automating workflows to drive efficiency and service excellence across the organisation. You'll work closely with IT, operations and business teams to ensure ticketing, service catalogue, incident/change management, self-service and asset and processes meet business needs but with less manual effort and faster, more reliable delivery. Key Responsibilities Administer, configure and maintain the Service Manager platform (service desk, service catalogue, self-service portal, asset/CMDB, dashboards, reporting) to meet business requirements. Develop and implement automated workflows, integrations and codeless automations to reduce manual ticket handling, speed up request fulfilment, and support service orchestration to onboarding. Work with stakeholders (IT, operations, business units) to understand their service needs and translate them into Hornbill configurations or process improvements. Manage and optimise ITSM processes (incident, change, problem, request, asset management) in line with best practices. Monitor performance of service delivery maintain SLAs, generate and analyse reports/dashboards, produce metrics and trend analysis to highlight areas for improvement. Document configurations, workflows, known issues, change logs maintain up-to-date documentation for audits, future reference, and governance. Collaborate with IT and business staff to onboard new services into Hornbill, build service-catalogue items, design request forms, approvals, notifications, and workflows. Support continuous improvement initiatives proactively identify inefficiencies in existing processes and push forward automation or process re-design. Required Skills & Experience Experience administering and configuring enterprise ITSM platforms - ideally Hornbill Service Manager, or similar including service desk, catalogue, workflows, CMDB/asset management. Good understanding of ITSM concepts and processes: incident, problem, change, request management, asset/CMDB, service catalogue, self-service, SLAs. Demonstrable experience in building and maintaining automation and/or workflow orchestration (automation of service requests, approvals, notifications, asset lifecycle, etc.). Strong analytical and problem solving skills ability to translate business needs into technical workflows, identify bottlenecks, and design scalable solutions. Good communication and stakeholder-management skills and able to work across IT teams, business units, and end-users to understand needs and deliver value. Methodical and process oriented mindset: keen on documenting, standardising and improving processes, ensuring consistency and compliance. Ideally some exposure to integrations (between ITSM and other tools/systems, or databases), reporting/dashboarding, and data-driven decision making. (Optional but beneficial): familiarity with utilities sector or regulated industries to understand compliance, asset management, and service-delivery constraints relevant to that sector. Nice-to-Have / Preferred Qualifications Formal certification in ITSM/ITIL (or equivalent) or relevant training. Experience with Hornbill-specific advanced features (self-service portal design, automation, workflows, CMDB lifecycle, reporting dashboards). Previous experience in utilities, energy, infrastructure or similarly regulated environments. Scripting or lightweight developer skills (if automation/integration touches custom scripts or APIs). Project-management or change-management exposure (helpful if role evolves into ITSM process owner / service-delivery lead). At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
09/12/2025
Contractor
Role Summary As the ITSM / Platform Specialist you will take ownership of our clients Hornbill Service Manager platform, optimising, extending and automating workflows to drive efficiency and service excellence across the organisation. You'll work closely with IT, operations and business teams to ensure ticketing, service catalogue, incident/change management, self-service and asset and processes meet business needs but with less manual effort and faster, more reliable delivery. Key Responsibilities Administer, configure and maintain the Service Manager platform (service desk, service catalogue, self-service portal, asset/CMDB, dashboards, reporting) to meet business requirements. Develop and implement automated workflows, integrations and codeless automations to reduce manual ticket handling, speed up request fulfilment, and support service orchestration to onboarding. Work with stakeholders (IT, operations, business units) to understand their service needs and translate them into Hornbill configurations or process improvements. Manage and optimise ITSM processes (incident, change, problem, request, asset management) in line with best practices. Monitor performance of service delivery maintain SLAs, generate and analyse reports/dashboards, produce metrics and trend analysis to highlight areas for improvement. Document configurations, workflows, known issues, change logs maintain up-to-date documentation for audits, future reference, and governance. Collaborate with IT and business staff to onboard new services into Hornbill, build service-catalogue items, design request forms, approvals, notifications, and workflows. Support continuous improvement initiatives proactively identify inefficiencies in existing processes and push forward automation or process re-design. Required Skills & Experience Experience administering and configuring enterprise ITSM platforms - ideally Hornbill Service Manager, or similar including service desk, catalogue, workflows, CMDB/asset management. Good understanding of ITSM concepts and processes: incident, problem, change, request management, asset/CMDB, service catalogue, self-service, SLAs. Demonstrable experience in building and maintaining automation and/or workflow orchestration (automation of service requests, approvals, notifications, asset lifecycle, etc.). Strong analytical and problem solving skills ability to translate business needs into technical workflows, identify bottlenecks, and design scalable solutions. Good communication and stakeholder-management skills and able to work across IT teams, business units, and end-users to understand needs and deliver value. Methodical and process oriented mindset: keen on documenting, standardising and improving processes, ensuring consistency and compliance. Ideally some exposure to integrations (between ITSM and other tools/systems, or databases), reporting/dashboarding, and data-driven decision making. (Optional but beneficial): familiarity with utilities sector or regulated industries to understand compliance, asset management, and service-delivery constraints relevant to that sector. Nice-to-Have / Preferred Qualifications Formal certification in ITSM/ITIL (or equivalent) or relevant training. Experience with Hornbill-specific advanced features (self-service portal design, automation, workflows, CMDB lifecycle, reporting dashboards). Previous experience in utilities, energy, infrastructure or similarly regulated environments. Scripting or lightweight developer skills (if automation/integration touches custom scripts or APIs). Project-management or change-management exposure (helpful if role evolves into ITSM process owner / service-delivery lead). At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
06/12/2025
Full time
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Programme Test Manager - Azure Migration Initial 3 month contract 550 a day (inside IR35) (due to extend for a year) London (3 days a week onsite) We're looking for an experienced Programme Test Manager to join a Service Portfolio leading the testing strategy and assurance for a major migration from on-premise VMs to Microsoft Azure. You'll bring structure and confidence to complex programme testing, and work seamlessly across internal teams and suppliers. Strong cloud expertise, end-to-end assurance capability, and excellent stakeholder management are essential. Key Responsibilities Own the end-to-end test strategy and execution for the programme, ensuring all new solutions are fully assured and ready for release. Plan, lead and manage all test phases across the programme: Unit, Functional Acceptance, SIT, Integration, Regression, UAT, OAT, Performance, Volume, Pre-Production, Infrastructure and Automation. Oversee the design of the test approach, ensuring robust coverage of technical and business requirements. Drive resource planning, recruitment, and management of permanent and flexible test teams. Work directly with programme leadership and third-party suppliers to agree testing scope, budgets, tooling, and delivery standards. Collaborate with Solution Architects, Technical Architects, Tech Leads and vendor teams to ensure appropriate test coverage and risk mitigation. Ensure suppliers follow best practice and Test Strategy, managing clear handover points and resolving cross-party testing issues. Select and implement test tools for the platform and associated projects, including automation and test management technologies. Act as the single point of contact for solution quality at any stage of the programme. Promote Agile ways of working and iterative delivery approaches across the team. Manage testing within both Waterfall and Agile delivery models Essential Skills & Experience Proven experience in programme-level test planning, management and execution. Strong background managing multiple test phases across complex delivery environments. Expertise in test assurance, supplier management, and oversight of third-party test work. Solid experience managing test budgets and recruitment. Strong problem-solving capability and the ability to lead resolution of complex test challenges. Deep technical understanding of Azure Cloud services (GCP experience beneficial), modern web and middleware technologies, APIs, mobile, and infrastructure components. Good knowledge of database technologies including Oracle and BigQuery. Experience with interface technologies, including file-based and data transfer integrations. Able to manage large-scale, multi-stream programme test requirements. Interviews are taking place before Christmas with a view to starting mid-January To apply for this role please send your CV asap
05/12/2025
Contractor
Programme Test Manager - Azure Migration Initial 3 month contract 550 a day (inside IR35) (due to extend for a year) London (3 days a week onsite) We're looking for an experienced Programme Test Manager to join a Service Portfolio leading the testing strategy and assurance for a major migration from on-premise VMs to Microsoft Azure. You'll bring structure and confidence to complex programme testing, and work seamlessly across internal teams and suppliers. Strong cloud expertise, end-to-end assurance capability, and excellent stakeholder management are essential. Key Responsibilities Own the end-to-end test strategy and execution for the programme, ensuring all new solutions are fully assured and ready for release. Plan, lead and manage all test phases across the programme: Unit, Functional Acceptance, SIT, Integration, Regression, UAT, OAT, Performance, Volume, Pre-Production, Infrastructure and Automation. Oversee the design of the test approach, ensuring robust coverage of technical and business requirements. Drive resource planning, recruitment, and management of permanent and flexible test teams. Work directly with programme leadership and third-party suppliers to agree testing scope, budgets, tooling, and delivery standards. Collaborate with Solution Architects, Technical Architects, Tech Leads and vendor teams to ensure appropriate test coverage and risk mitigation. Ensure suppliers follow best practice and Test Strategy, managing clear handover points and resolving cross-party testing issues. Select and implement test tools for the platform and associated projects, including automation and test management technologies. Act as the single point of contact for solution quality at any stage of the programme. Promote Agile ways of working and iterative delivery approaches across the team. Manage testing within both Waterfall and Agile delivery models Essential Skills & Experience Proven experience in programme-level test planning, management and execution. Strong background managing multiple test phases across complex delivery environments. Expertise in test assurance, supplier management, and oversight of third-party test work. Solid experience managing test budgets and recruitment. Strong problem-solving capability and the ability to lead resolution of complex test challenges. Deep technical understanding of Azure Cloud services (GCP experience beneficial), modern web and middleware technologies, APIs, mobile, and infrastructure components. Good knowledge of database technologies including Oracle and BigQuery. Experience with interface technologies, including file-based and data transfer integrations. Able to manage large-scale, multi-stream programme test requirements. Interviews are taking place before Christmas with a view to starting mid-January To apply for this role please send your CV asap
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to achieve their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Internal Grade C Job Description Experian Cyber Fusion Centre are looking for a new Manager of Attack Surface Management (ASM) to play a crucial role in our cybersecurity strategy. You will guide the success of the Continuous Threat Exposure Management (CTEM) program and build business engagement across global teams. You will ensure CTEM delivers reliable, applicable insights by defining and maintaining processes, integrating services with enterprise systems. Equally critical is leading the Business Engagement Team to establish trusted partnerships with regional infrastructure and application partners, aligning vulnerability management strategies with priorities. Through technical leadership and strategic influence, you will strengthen Experian's security posture and reduce risk across its global attack surface. This is an UK based remote position reporting to the Information Security Director for Cloud and Attack Surface Management. Primary Focus:- Lead CTEM Service Delivery: Manage processes for the Continuous Threat Exposure Management (CTEM) service and its provider. Ensure integration with Experian systems, delivering, reliable, and applicable security insights that inform risk reduction across the enterprise. Business Engagement: You will manage the Business Engagement Team and Service, providing expertise and strategic direction. Cultivate partnerships with regional infrastructure and application teams to ensure the vulnerability management strategy is understood, agreed upon, and implemented. Other Responsibilities:- Maintain risk stratification model to guide vulnerability prioritization based on threat and asset criticality; Identify vulnerability prioritization and asset coverage trends, escalating to senior leadership when vulnerability trends are not improving over time. Help with response to cybersecurity incidents or threat informed actions, ensuring accurate identification of applicable internal and external risks. Will use a broad and diverse combination of tools, techniques, and data sources to support highest confidence in attack surface discovery. Guide team members' daily project and operational activities Contribute to security and technology strategic planning to mature our programmes Work with Risk & Compliance teams on SOC 2, PCI DSS, HIPAA, and other audits. Research and recommend policy and procedures as they relate to Attack Surface Management Qualifications Expert experience supporting Attack Surface Management in vulnerability, remediation, and mitigation as it applies to the following. Common web applications, APIs, misconfigurations, hosts, mobile, Internet of Things, endpoints, infrastructure, cloud, network appliance, OS, firmware and software supply-chain. Management experience in an enterprise-level cybersecurity function. Experience engaging and presenting security topics at senior levels in an enterprise organization Experience managing Risk-Based Vulnerability Management models. In-depth knowledge of architecture, engineering, and operations of one or more vulnerability management tools, such as: Qualys, Rapid7, Tanium, Axonius, Armis, or other. Experience applying the following models to an enterprise security program: CMMI, ISO/IEC 2700, OWASP SAMM, NIST, SMM SANS Security Maturity Model. Experience developing security reports, trends, and metrics analysis. Experience with the application of some of the following frameworks - SANS, NIST 800-61, CVSS, CIS, OSSTM, ISO 27001, MITRE ATT&CK, PCI, HIPAA, GDPR or similar. Experience with cloud security practices Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping Additional Information Benefits package includes: Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here JBRP1_UKTJ
05/12/2025
Full time
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to achieve their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Internal Grade C Job Description Experian Cyber Fusion Centre are looking for a new Manager of Attack Surface Management (ASM) to play a crucial role in our cybersecurity strategy. You will guide the success of the Continuous Threat Exposure Management (CTEM) program and build business engagement across global teams. You will ensure CTEM delivers reliable, applicable insights by defining and maintaining processes, integrating services with enterprise systems. Equally critical is leading the Business Engagement Team to establish trusted partnerships with regional infrastructure and application partners, aligning vulnerability management strategies with priorities. Through technical leadership and strategic influence, you will strengthen Experian's security posture and reduce risk across its global attack surface. This is an UK based remote position reporting to the Information Security Director for Cloud and Attack Surface Management. Primary Focus:- Lead CTEM Service Delivery: Manage processes for the Continuous Threat Exposure Management (CTEM) service and its provider. Ensure integration with Experian systems, delivering, reliable, and applicable security insights that inform risk reduction across the enterprise. Business Engagement: You will manage the Business Engagement Team and Service, providing expertise and strategic direction. Cultivate partnerships with regional infrastructure and application teams to ensure the vulnerability management strategy is understood, agreed upon, and implemented. Other Responsibilities:- Maintain risk stratification model to guide vulnerability prioritization based on threat and asset criticality; Identify vulnerability prioritization and asset coverage trends, escalating to senior leadership when vulnerability trends are not improving over time. Help with response to cybersecurity incidents or threat informed actions, ensuring accurate identification of applicable internal and external risks. Will use a broad and diverse combination of tools, techniques, and data sources to support highest confidence in attack surface discovery. Guide team members' daily project and operational activities Contribute to security and technology strategic planning to mature our programmes Work with Risk & Compliance teams on SOC 2, PCI DSS, HIPAA, and other audits. Research and recommend policy and procedures as they relate to Attack Surface Management Qualifications Expert experience supporting Attack Surface Management in vulnerability, remediation, and mitigation as it applies to the following. Common web applications, APIs, misconfigurations, hosts, mobile, Internet of Things, endpoints, infrastructure, cloud, network appliance, OS, firmware and software supply-chain. Management experience in an enterprise-level cybersecurity function. Experience engaging and presenting security topics at senior levels in an enterprise organization Experience managing Risk-Based Vulnerability Management models. In-depth knowledge of architecture, engineering, and operations of one or more vulnerability management tools, such as: Qualys, Rapid7, Tanium, Axonius, Armis, or other. Experience applying the following models to an enterprise security program: CMMI, ISO/IEC 2700, OWASP SAMM, NIST, SMM SANS Security Maturity Model. Experience developing security reports, trends, and metrics analysis. Experience with the application of some of the following frameworks - SANS, NIST 800-61, CVSS, CIS, OSSTM, ISO 27001, MITRE ATT&CK, PCI, HIPAA, GDPR or similar. Experience with cloud security practices Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping Additional Information Benefits package includes: Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here JBRP1_UKTJ
Job Title: Technical Manager - SaaS Location: Bedford Hybrid after probation (3 days in the office, 2 days at home) Salary: £70k - £80k Hours: Monday to Friday 9am-5pm Bolt Technical are exclusively recruiting for an innovative and fast-growing SaaS provider specialising in cloud-based platforms. Established over a decade ago and scaling significantly in recent years, the organisation thrives on great customer experience whilst offering a fun internal culture. This is a rare opportunity to join at a pivotal moment, leading a growing development function, influencing the technical roadmap, and playing a key role in the evolution of a widely adopted industry platform. With a culture that is dynamic and collaborative this position offers the chance to make meaningful impact in a business that values innovation and autonomy. Key Responsibilities Team Leadership & People Development Lead, manage and mentor a team of developers and QA engineers (4 direct reports, with scope to grow). Conduct regular 1-to-1s and drive Personal Development Plans (PDPs). Handle HR-related matters with support from external HR consultants. Shape team structure, recruitment strategy and long-term capability planning. Foster a high-performing, inclusive technical culture. Technical Leadership Lead architectural decisions and ensure technical alignment with senior leadership. Oversee code reviews, engineering standards and technical specification writing. Contribute to development tasks where required. Stay current with emerging technologies and evaluate their relevance to platform evolution. Ensure system maintainability, scalability and adherence to security best practice. Project & Sprint Management Own sprint planning, workload allocation and technical delivery timelines. Maintain momentum across the team while balancing business priorities. Collaborate closely with Product to deliver roadmap milestones. Ensure that all releases meet high quality standards (9 planned for 2026). Operations & Infrastructure Oversee deployment processes and ensure smooth, reliable releases. Monitor system performance and implement improvements. Maintain strong, consistent security practices in all development work. Oversee technical support ticket management and ensure team coverage. Continuous Improvement & Growth Strategy Challenge existing processes and promote continuous improvement. Contribute to post-launch customer support excellence. Support the enhancement of QA practices and standards. Engage in quarterly business-wide meetings to drive collaboration. What Theyre Looking For Essential Skills & Experience Previous experience in software development with progression into senior positions Proven experience managing software development teams Strong expertise in Oracle PL/SQL, Oracle APEX, Python, and core web technologies. Expert data modelling capabilities. Strong understanding of software architecture and design patterns. Skilled in Agile methodologies and sprint management. Experience with DevOps practices, deployment automation and secure coding. Ability to communicate complex technical concepts clearly to non-technical stakeholders. Strong emotional intelligence and stakeholder management skills. Desirable Experience in a scaling tech business or similar management role. Budget management and cost optimisation awareness. Degree in Computer Science, Software Engineering or related field. Professional leadership or management qualifications. What They Offer Salary up to £70,000 - £80,000 depending on experience. Annual discretionary bonus. EV Salary Sacrifice Scheme. Cycle-to-work scheme. Smart Health online GP service. 25 days holiday + bank holidays + full Christmas shutdown. 8% employer pension contribution (matched when employee contributes 8%). 3 days office-based hybrid working after probation. A fun, progressive culture featuring arcade machines, darts, chess lunches, autonomy, modern tech and real career development opportunities. A chance to genuinely influence the future direction of a fast-growing tech platform By applying to this job advertisement, you confirm you have read and understood our Data Privacy Statement and give Bolt Technical authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by Bolt Technical, who are acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within five working days. JBRP1_UKTJ
04/12/2025
Full time
Job Title: Technical Manager - SaaS Location: Bedford Hybrid after probation (3 days in the office, 2 days at home) Salary: £70k - £80k Hours: Monday to Friday 9am-5pm Bolt Technical are exclusively recruiting for an innovative and fast-growing SaaS provider specialising in cloud-based platforms. Established over a decade ago and scaling significantly in recent years, the organisation thrives on great customer experience whilst offering a fun internal culture. This is a rare opportunity to join at a pivotal moment, leading a growing development function, influencing the technical roadmap, and playing a key role in the evolution of a widely adopted industry platform. With a culture that is dynamic and collaborative this position offers the chance to make meaningful impact in a business that values innovation and autonomy. Key Responsibilities Team Leadership & People Development Lead, manage and mentor a team of developers and QA engineers (4 direct reports, with scope to grow). Conduct regular 1-to-1s and drive Personal Development Plans (PDPs). Handle HR-related matters with support from external HR consultants. Shape team structure, recruitment strategy and long-term capability planning. Foster a high-performing, inclusive technical culture. Technical Leadership Lead architectural decisions and ensure technical alignment with senior leadership. Oversee code reviews, engineering standards and technical specification writing. Contribute to development tasks where required. Stay current with emerging technologies and evaluate their relevance to platform evolution. Ensure system maintainability, scalability and adherence to security best practice. Project & Sprint Management Own sprint planning, workload allocation and technical delivery timelines. Maintain momentum across the team while balancing business priorities. Collaborate closely with Product to deliver roadmap milestones. Ensure that all releases meet high quality standards (9 planned for 2026). Operations & Infrastructure Oversee deployment processes and ensure smooth, reliable releases. Monitor system performance and implement improvements. Maintain strong, consistent security practices in all development work. Oversee technical support ticket management and ensure team coverage. Continuous Improvement & Growth Strategy Challenge existing processes and promote continuous improvement. Contribute to post-launch customer support excellence. Support the enhancement of QA practices and standards. Engage in quarterly business-wide meetings to drive collaboration. What Theyre Looking For Essential Skills & Experience Previous experience in software development with progression into senior positions Proven experience managing software development teams Strong expertise in Oracle PL/SQL, Oracle APEX, Python, and core web technologies. Expert data modelling capabilities. Strong understanding of software architecture and design patterns. Skilled in Agile methodologies and sprint management. Experience with DevOps practices, deployment automation and secure coding. Ability to communicate complex technical concepts clearly to non-technical stakeholders. Strong emotional intelligence and stakeholder management skills. Desirable Experience in a scaling tech business or similar management role. Budget management and cost optimisation awareness. Degree in Computer Science, Software Engineering or related field. Professional leadership or management qualifications. What They Offer Salary up to £70,000 - £80,000 depending on experience. Annual discretionary bonus. EV Salary Sacrifice Scheme. Cycle-to-work scheme. Smart Health online GP service. 25 days holiday + bank holidays + full Christmas shutdown. 8% employer pension contribution (matched when employee contributes 8%). 3 days office-based hybrid working after probation. A fun, progressive culture featuring arcade machines, darts, chess lunches, autonomy, modern tech and real career development opportunities. A chance to genuinely influence the future direction of a fast-growing tech platform By applying to this job advertisement, you confirm you have read and understood our Data Privacy Statement and give Bolt Technical authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by Bolt Technical, who are acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within five working days. JBRP1_UKTJ
Job Title: Technical Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft 365 and Azure. You will design, plan, execute and complete projects according to agreed deadlines and within budget. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Design and implement technical solutions predominately within Microsoft 365 and Microsoft Azure Design authority for Project Delivery team Pre-project liaison with customers / Client Success Managers / Client Directors and Technical Specialists to agree objectives Prepare technical plans and execution of plan to completion with customer acceptance Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites UK Wide Document all project work to a high standard Maintain awareness of new and emerging technologies Assist with post-installation issues where required About you: Knowledge, Skills & Experience; Educated to degree level or equivalent At least one Microsoft Azure certification - preferably Microsoft Azure Architect Expert (AZ303/304 or AZ104/305) Current or working towards; Microsoft Expert, CCNA, VCP or equivalent qualification would be desirable Prince2 Foundation/Practitioner or other project management qualifications would be a distinct advantage Significant experience in a similar role Proven effective communication and influencing skills Excellent knowledge of current IT Technologies Excellent knowledge of the following technologies; Microsoft Azure, Azure IAAS, PAAS, Storage and Networking, Identity and Authentication (MFA), Azure HA/DR, scaling and backup, Azure Monitor Microsoft 365 Threat Protection, Identity and Access Management, Device and Application Management, Information Protection, Compliance, Email and Teams Microsoft Windows Serve (up to at least 2024) Virtualisation - Microsoft Hyper-V, VMware Microsoft desktop operating systems - Windows 11 etc LAN technologies - switching, routing, VLANs etc. (hardware to include HPE, Cisco.) WAN technologies - routers, firewalls (hardware to include Sophos, Cisco, Draytek.) Private Cloud infrastructure - Private and IAAS also including hybrid deployments Antivirus (Preferably Microsoft Defender and Sophos Endpoint) Backup Technologies - Datto, Veeam, Azure. Experience with; Azure Automation, Azure CLI, PowerShell scripting Azure DevOps, including Automation Kubernetes and Docker HPE Server and SAN infrastructure Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary -Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technical Consultant, IT Support, Technical Consultant, Technical & Training Consultant, Cybersecurity Consultant, Cybersecurity Technical Consultant, Business Intelligence Technical Advisor, Technical Advisor, Technical Specialist, Data Architect, Business Consultant, Networking and Security Consultant, Data Migration Consultant, Technical Implementation Consultant, Technical Support Advisor, Technical Service Delivery Advisor may also be considered for this role.
04/12/2025
Full time
Job Title: Technical Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft 365 and Azure. You will design, plan, execute and complete projects according to agreed deadlines and within budget. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Design and implement technical solutions predominately within Microsoft 365 and Microsoft Azure Design authority for Project Delivery team Pre-project liaison with customers / Client Success Managers / Client Directors and Technical Specialists to agree objectives Prepare technical plans and execution of plan to completion with customer acceptance Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites UK Wide Document all project work to a high standard Maintain awareness of new and emerging technologies Assist with post-installation issues where required About you: Knowledge, Skills & Experience; Educated to degree level or equivalent At least one Microsoft Azure certification - preferably Microsoft Azure Architect Expert (AZ303/304 or AZ104/305) Current or working towards; Microsoft Expert, CCNA, VCP or equivalent qualification would be desirable Prince2 Foundation/Practitioner or other project management qualifications would be a distinct advantage Significant experience in a similar role Proven effective communication and influencing skills Excellent knowledge of current IT Technologies Excellent knowledge of the following technologies; Microsoft Azure, Azure IAAS, PAAS, Storage and Networking, Identity and Authentication (MFA), Azure HA/DR, scaling and backup, Azure Monitor Microsoft 365 Threat Protection, Identity and Access Management, Device and Application Management, Information Protection, Compliance, Email and Teams Microsoft Windows Serve (up to at least 2024) Virtualisation - Microsoft Hyper-V, VMware Microsoft desktop operating systems - Windows 11 etc LAN technologies - switching, routing, VLANs etc. (hardware to include HPE, Cisco.) WAN technologies - routers, firewalls (hardware to include Sophos, Cisco, Draytek.) Private Cloud infrastructure - Private and IAAS also including hybrid deployments Antivirus (Preferably Microsoft Defender and Sophos Endpoint) Backup Technologies - Datto, Veeam, Azure. Experience with; Azure Automation, Azure CLI, PowerShell scripting Azure DevOps, including Automation Kubernetes and Docker HPE Server and SAN infrastructure Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary -Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technical Consultant, IT Support, Technical Consultant, Technical & Training Consultant, Cybersecurity Consultant, Cybersecurity Technical Consultant, Business Intelligence Technical Advisor, Technical Advisor, Technical Specialist, Data Architect, Business Consultant, Networking and Security Consultant, Data Migration Consultant, Technical Implementation Consultant, Technical Support Advisor, Technical Service Delivery Advisor may also be considered for this role.
IT Systems Administrator Near Cambridge My client, a fast-growing AI company based near Cambridge, is seeking an IT Systems Administrator to maintain, upgrade, and support the organisation s software, hardware, and network infrastructure. This is a hands-on, business-critical role ensuring all IT systems operate smoothly, securely, and efficiently across the company. You will work closely with technical and non-technical teams, taking ownership of day-to-day IT operations while helping to strengthen and scale the company s infrastructure as it continues to grow. Key Responsibilities Installing, configuring, and maintaining company software, hardware, and devices Managing network servers, storage systems, and internal technology tools Setting up user accounts, provisioning workstations, and managing access controls Monitoring system performance and ensuring uptime across all platforms Troubleshooting IT issues, diagnosing failures, and resolving outages promptly Implementing and maintaining cybersecurity protocols, including firewalls, backups, and security policies Upgrading systems with new releases, updates, and hardware improvements Producing and maintaining documentation, IT policies, and training materials Training employees on company software tools (e.g., password managers, internal systems) Establishing and maintaining a documented IT security policy Ensuring CCTV and digital security infrastructure is properly configured and operational Requirements Essential Experience in IT support, systems administration, or IT management Strong understanding of hardware, software, and networking fundamentals Ability to independently diagnose and resolve technical issues Knowledge of cybersecurity best practices Strong organisational skills and attention to detail Good communication skills, including the ability to support and train non-technical staff Proactive mindset with the ability to manage a varied workload across multiple systems Desirable Interest or experience in web development Experience with computational or electronics hardware Familiarity with CCTV, access-control systems, or digital security infrastructure Knowledge of Linux, cloud platforms, or virtualisation technologies Previous experience in a start-up or fast-paced technical environment Ability to produce and maintain technical IT documentation and policies Role Details Location: near Cambridge Working Pattern: Onsite, 5 days a week Scope: Broad role supporting all company-wide IT infrastructure Opportunity: Help shape and strengthen IT systems as the company continues to scale Interested? Please Click Apply Now! IT Systems Administrator
04/12/2025
Full time
IT Systems Administrator Near Cambridge My client, a fast-growing AI company based near Cambridge, is seeking an IT Systems Administrator to maintain, upgrade, and support the organisation s software, hardware, and network infrastructure. This is a hands-on, business-critical role ensuring all IT systems operate smoothly, securely, and efficiently across the company. You will work closely with technical and non-technical teams, taking ownership of day-to-day IT operations while helping to strengthen and scale the company s infrastructure as it continues to grow. Key Responsibilities Installing, configuring, and maintaining company software, hardware, and devices Managing network servers, storage systems, and internal technology tools Setting up user accounts, provisioning workstations, and managing access controls Monitoring system performance and ensuring uptime across all platforms Troubleshooting IT issues, diagnosing failures, and resolving outages promptly Implementing and maintaining cybersecurity protocols, including firewalls, backups, and security policies Upgrading systems with new releases, updates, and hardware improvements Producing and maintaining documentation, IT policies, and training materials Training employees on company software tools (e.g., password managers, internal systems) Establishing and maintaining a documented IT security policy Ensuring CCTV and digital security infrastructure is properly configured and operational Requirements Essential Experience in IT support, systems administration, or IT management Strong understanding of hardware, software, and networking fundamentals Ability to independently diagnose and resolve technical issues Knowledge of cybersecurity best practices Strong organisational skills and attention to detail Good communication skills, including the ability to support and train non-technical staff Proactive mindset with the ability to manage a varied workload across multiple systems Desirable Interest or experience in web development Experience with computational or electronics hardware Familiarity with CCTV, access-control systems, or digital security infrastructure Knowledge of Linux, cloud platforms, or virtualisation technologies Previous experience in a start-up or fast-paced technical environment Ability to produce and maintain technical IT documentation and policies Role Details Location: near Cambridge Working Pattern: Onsite, 5 days a week Scope: Broad role supporting all company-wide IT infrastructure Opportunity: Help shape and strengthen IT systems as the company continues to scale Interested? Please Click Apply Now! IT Systems Administrator
IT Project Manager 2-month contract Southampton (4 days a week onsite) Outside of IR35 We are looking for an experienced IT Project Manager to lead and deliver a diverse portfolio of technology projects across the organisation. This position will oversee initiatives spanning Systems , Cyber Security , Software Development , Infrastructure , and Networks ensuring they are delivered on time, within scope, and aligned to business objectives. You ll work closely with technical teams, senior stakeholders, and third-party partners, acting as the driving force behind project planning, execution, governance, and communication. Skills & Experience from the Project Manager: Outside of IR35 Proven experience managing multiple IT projects in parallel. Strong knowledge across key IT domains such as cyber security, infrastructure, networks, and applications. Experience working with both agile and waterfall methodologies. Exceptional organisational and stakeholder-management skills. Ability to challenge, influence, and coordinate technical and non-technical teams. Strong problem-solving ability with a proactive, delivery-focused mindset. Project management certifications (Prince2, PMP, Agile) desirable but not essential. Key Responsibilities of the Project Manager: Manage a varied portfolio of IT projects from initiation through to delivery and handover. Coordinate cross-functional teams covering systems, security, development, infrastructure, and network operations. Create and maintain detailed project plans, RAID logs, budgets, and status reports. Ensure clear communication of risks, issues, and progress to project sponsors and stakeholders. Work alongside technical leads to define requirements, scope, and delivery milestones. Oversee third-party suppliers and ensure delivery meets contractual and technical expectations. Implement and maintain project governance, ensuring compliance with organisational standards. Drive continuous improvement in project delivery processes. The IT Project Manager is required onsite in Southampton, 4 day a week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
01/12/2025
Contractor
IT Project Manager 2-month contract Southampton (4 days a week onsite) Outside of IR35 We are looking for an experienced IT Project Manager to lead and deliver a diverse portfolio of technology projects across the organisation. This position will oversee initiatives spanning Systems , Cyber Security , Software Development , Infrastructure , and Networks ensuring they are delivered on time, within scope, and aligned to business objectives. You ll work closely with technical teams, senior stakeholders, and third-party partners, acting as the driving force behind project planning, execution, governance, and communication. Skills & Experience from the Project Manager: Outside of IR35 Proven experience managing multiple IT projects in parallel. Strong knowledge across key IT domains such as cyber security, infrastructure, networks, and applications. Experience working with both agile and waterfall methodologies. Exceptional organisational and stakeholder-management skills. Ability to challenge, influence, and coordinate technical and non-technical teams. Strong problem-solving ability with a proactive, delivery-focused mindset. Project management certifications (Prince2, PMP, Agile) desirable but not essential. Key Responsibilities of the Project Manager: Manage a varied portfolio of IT projects from initiation through to delivery and handover. Coordinate cross-functional teams covering systems, security, development, infrastructure, and network operations. Create and maintain detailed project plans, RAID logs, budgets, and status reports. Ensure clear communication of risks, issues, and progress to project sponsors and stakeholders. Work alongside technical leads to define requirements, scope, and delivery milestones. Oversee third-party suppliers and ensure delivery meets contractual and technical expectations. Implement and maintain project governance, ensuring compliance with organisational standards. Drive continuous improvement in project delivery processes. The IT Project Manager is required onsite in Southampton, 4 day a week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Job Title: IT Security Officer (ITSO) Location: Sheffield - 3 days per week in the office Salary/Rate: Up to 500 per day inside IR35 Start Date: 05/01/2026 Job Type: Contract - 12 months Company Introduction The IT Security Officer (ITSO) plays a dual role in governance and service management. This position ensures security compliance and risk management across the OpenShift migration program, while also overseeing critical IT services. Responsibilities include implementing security controls, managing infrastructure standards, and driving service strategy to support scalability, reliability, and compliance. Job Responsibilities/Objectives Security Governance and Compliance: Enforce security standards, review designs, and validate encryption and identity management. Risk Management: Identify, assess, and mitigate security risks throughout migration activities. Service Ownership and Strategy: Take ownership of critical services, define strategic vision for improvement and reliability. Service Design and Implementation: Collaborate with architects and engineers to design secure services and oversee deployments. Incident Management: Coordinate incident response, root cause analysis, and corrective actions. Infrastructure Management: Ensure patching, evergreening, backups, and compliance for on-prem and cloud systems. Capacity Planning: Work with SMEs and business managers to forecast demand, justify costs, and optimize performance. Collaboration: Engage with OpenShift, Automation, and Infrastructure teams to embed security and operational best practices. Vendor and Stakeholder Management: Coordinate with vendors and internal teams for service delivery and compliance. Continuous Improvement: Identify opportunities for cost optimization, process enhancement, and innovation. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Computer Science, Information Technology, or related field. Strong experience in IT security governance, compliance, and infrastructure management. Strong experience in service management, IT operations, or related roles. Expertise in OpenShift/Kubernetes security, identity management, and encryption standards. Familiarity with regulatory frameworks (PCI DSS, GDPR, ISO 27001). Certifications such as CISSP, CISM, or equivalent preferred. Excellent leadership, communication, and problem-solving skills. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
01/12/2025
Contractor
Job Title: IT Security Officer (ITSO) Location: Sheffield - 3 days per week in the office Salary/Rate: Up to 500 per day inside IR35 Start Date: 05/01/2026 Job Type: Contract - 12 months Company Introduction The IT Security Officer (ITSO) plays a dual role in governance and service management. This position ensures security compliance and risk management across the OpenShift migration program, while also overseeing critical IT services. Responsibilities include implementing security controls, managing infrastructure standards, and driving service strategy to support scalability, reliability, and compliance. Job Responsibilities/Objectives Security Governance and Compliance: Enforce security standards, review designs, and validate encryption and identity management. Risk Management: Identify, assess, and mitigate security risks throughout migration activities. Service Ownership and Strategy: Take ownership of critical services, define strategic vision for improvement and reliability. Service Design and Implementation: Collaborate with architects and engineers to design secure services and oversee deployments. Incident Management: Coordinate incident response, root cause analysis, and corrective actions. Infrastructure Management: Ensure patching, evergreening, backups, and compliance for on-prem and cloud systems. Capacity Planning: Work with SMEs and business managers to forecast demand, justify costs, and optimize performance. Collaboration: Engage with OpenShift, Automation, and Infrastructure teams to embed security and operational best practices. Vendor and Stakeholder Management: Coordinate with vendors and internal teams for service delivery and compliance. Continuous Improvement: Identify opportunities for cost optimization, process enhancement, and innovation. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Computer Science, Information Technology, or related field. Strong experience in IT security governance, compliance, and infrastructure management. Strong experience in service management, IT operations, or related roles. Expertise in OpenShift/Kubernetes security, identity management, and encryption standards. Familiarity with regulatory frameworks (PCI DSS, GDPR, ISO 27001). Certifications such as CISSP, CISM, or equivalent preferred. Excellent leadership, communication, and problem-solving skills. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
29/11/2025
Full time
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Title: Mid & Senior Level Developers Location: Warrington - Office Based Salary: 60,000 - 80,000, with excellent benefits Are you a talented Mid or senior-level developer with over 5 years of commercial experience in C# and a passion for building innovative web-based software solutions? Our client, a leader in offering bespoke world-class solutions, is seeking a skilled Mid and Senior-level Developer to join their growing team. This is an exciting opportunity to work on cutting-edge projects, delivering high-quality solutions within a collaborative, dynamic environment. The Role As a Developer, you will work closely with the Development Manager and the wider team to design, develop, and implement new features and enhancements to bespoke software products. Assignments will follow an adapted Agile methodology, including requirements gathering, solution design, and full lifecycle development. You will be comfortable working independently to strict deadlines, as well as contributing effectively within a team. Key Responsibilities Actively develop and enhance new and existing features. Collaborate on solution design, development, and testing. Deliver high-quality code that adheres to agreed standards and best practices. Troubleshoot and resolve technical issues. Stay up to date with new technologies to enhance development practices. Essential Skills and Experience 5+ years of commercial experience in C# development. Strong frontend skills, including Blazor, HTML, CSS, and JavaScript. Knowledge of ASP.NET Core and design/architectural patterns like MVC. Experience consuming data from web services using technologies such as web APIs, OAuth, and gRPC. Solid understanding of SQL and database design. Excellent troubleshooting and communication skills. Familiarity with Azure and AWS environments. Desirable Skills Knowledge of Entity Framework. Exposure to Java for Android, Objective-C, or Swift. Experience with React for building user interfaces. Practical knowledge of Oracle, IBM, Linux, Solaris, or Apple-based systems. Infrastructure and database design expertise. Scripting experience on Linux or Unix-based systems. Key Qualities Self-motivated and capable of working independently or collaboratively. Strong problem-solving and research skills. Excellent communication skills, both written and verbal. Methodical and able to follow agreed standards and processes. Enthusiastic team player with a "can-do" attitude. Benefits Our client offers a fantastic range of benefits, including: Competitive Salary - negotiable depending on experience Competitive annual leave with an optional holiday-buy scheme. Bupa private medical care, with options to add dependents. Access to a 24/7 remote GP via the Bupa Blua app. Employee Assistance Programme. Total earnings pension scheme. Access to an on-site gym. Free on-site parking and electric vehicle charging. Complimentary refreshments. Company perks and discount portal. Regular social events and a vibrant workplace culture. Work Environment This role is based in a state-of-the-art facility that includes a newly refurbished campus with 20,000 square feet of office space, recreation and relaxation areas, and the latest in technology. New Ventures Recruitment is proud to act as a recruitment agency for this vacancy. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
28/11/2025
Full time
Job Title: Mid & Senior Level Developers Location: Warrington - Office Based Salary: 60,000 - 80,000, with excellent benefits Are you a talented Mid or senior-level developer with over 5 years of commercial experience in C# and a passion for building innovative web-based software solutions? Our client, a leader in offering bespoke world-class solutions, is seeking a skilled Mid and Senior-level Developer to join their growing team. This is an exciting opportunity to work on cutting-edge projects, delivering high-quality solutions within a collaborative, dynamic environment. The Role As a Developer, you will work closely with the Development Manager and the wider team to design, develop, and implement new features and enhancements to bespoke software products. Assignments will follow an adapted Agile methodology, including requirements gathering, solution design, and full lifecycle development. You will be comfortable working independently to strict deadlines, as well as contributing effectively within a team. Key Responsibilities Actively develop and enhance new and existing features. Collaborate on solution design, development, and testing. Deliver high-quality code that adheres to agreed standards and best practices. Troubleshoot and resolve technical issues. Stay up to date with new technologies to enhance development practices. Essential Skills and Experience 5+ years of commercial experience in C# development. Strong frontend skills, including Blazor, HTML, CSS, and JavaScript. Knowledge of ASP.NET Core and design/architectural patterns like MVC. Experience consuming data from web services using technologies such as web APIs, OAuth, and gRPC. Solid understanding of SQL and database design. Excellent troubleshooting and communication skills. Familiarity with Azure and AWS environments. Desirable Skills Knowledge of Entity Framework. Exposure to Java for Android, Objective-C, or Swift. Experience with React for building user interfaces. Practical knowledge of Oracle, IBM, Linux, Solaris, or Apple-based systems. Infrastructure and database design expertise. Scripting experience on Linux or Unix-based systems. Key Qualities Self-motivated and capable of working independently or collaboratively. Strong problem-solving and research skills. Excellent communication skills, both written and verbal. Methodical and able to follow agreed standards and processes. Enthusiastic team player with a "can-do" attitude. Benefits Our client offers a fantastic range of benefits, including: Competitive Salary - negotiable depending on experience Competitive annual leave with an optional holiday-buy scheme. Bupa private medical care, with options to add dependents. Access to a 24/7 remote GP via the Bupa Blua app. Employee Assistance Programme. Total earnings pension scheme. Access to an on-site gym. Free on-site parking and electric vehicle charging. Complimentary refreshments. Company perks and discount portal. Regular social events and a vibrant workplace culture. Work Environment This role is based in a state-of-the-art facility that includes a newly refurbished campus with 20,000 square feet of office space, recreation and relaxation areas, and the latest in technology. New Ventures Recruitment is proud to act as a recruitment agency for this vacancy. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
