TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. This role will sit within Monevo, a TransUnion company, which is an award-winning B2BC personal credit platform. What You'll Bring: We're looking for a DevOps Engineer to join our growing team. Day to Day You'll Be: Infrastructure & Operations: Participate in the design, implementation, and maintenance of our infrastructure, ensuring reliability, scalability, and security. Support, monitor, and enhance the live infrastructure and platform solutions, ensuring high availability and performance. Help plan and execute the integration of our current infrastructure into TransUnion's group-wide cloud platform while minimising disruptions. Participate in the migration of infrastructure from AWS to Google Cloud Platform (GCP), ensuring a smooth transition and leveraging GCP services effectively. DevOps & Security: Maintain robust CI/CD pipelines, collaborating closely with development teams to streamline deployment processes. Maintain and enhance our security posture, ensuring compliance with industry standards and frameworks (e.g., SOC-2, ISO 27001). Diagnose and resolve infrastructure outages and incidents, ensuring timely resolution and root cause analysis. Documentation & Best Practices: Ensure comprehensive documentation of infrastructure, systems, and processes to support onboarding, troubleshooting, and scalability. Promote and implement DevOps and Site Reliability Engineering (SRE) best practices across the organisation. Essential Skills & Experience: Technical Expertise: Strong Linux systems administration experience, including firewalls and hardening Expertise in Docker and container orchestration. Proficiency with Infrastructure as Code (IaC) tools, particularly Terraform. Experience with network design, administration, and troubleshooting. Knowledge of programming languages (e.g., JavaScript, Node.js, PHP). Experience with version control systems, ideally Git. Web server configuration (Apache, Nginx). Database management (MySQL, MongoDB), including high availability and backup solutions. Hands-on experience managing cloud providers, with significant experience in AWS and Google Cloud Platform (GCP). Familiarity with GCP services such as Compute Engine, Kubernetes Engine (GKE), Cloud Storage, BigQuery, and IAM. Familiarity with configuration management and IT automation tools. Strong understanding of DevOps and SRE principles. Soft Skills: Self-motivated, highly organised, and capable of driving initiatives from concept to delivery. Excellent communication and stakeholder management skills. Desirable Skills: Experience with serverless infrastructure (e.g., AWS Fargate, Lambda, GCP Cloud Functions). Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Engineer, Development Ops
09/10/2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. This role will sit within Monevo, a TransUnion company, which is an award-winning B2BC personal credit platform. What You'll Bring: We're looking for a DevOps Engineer to join our growing team. Day to Day You'll Be: Infrastructure & Operations: Participate in the design, implementation, and maintenance of our infrastructure, ensuring reliability, scalability, and security. Support, monitor, and enhance the live infrastructure and platform solutions, ensuring high availability and performance. Help plan and execute the integration of our current infrastructure into TransUnion's group-wide cloud platform while minimising disruptions. Participate in the migration of infrastructure from AWS to Google Cloud Platform (GCP), ensuring a smooth transition and leveraging GCP services effectively. DevOps & Security: Maintain robust CI/CD pipelines, collaborating closely with development teams to streamline deployment processes. Maintain and enhance our security posture, ensuring compliance with industry standards and frameworks (e.g., SOC-2, ISO 27001). Diagnose and resolve infrastructure outages and incidents, ensuring timely resolution and root cause analysis. Documentation & Best Practices: Ensure comprehensive documentation of infrastructure, systems, and processes to support onboarding, troubleshooting, and scalability. Promote and implement DevOps and Site Reliability Engineering (SRE) best practices across the organisation. Essential Skills & Experience: Technical Expertise: Strong Linux systems administration experience, including firewalls and hardening Expertise in Docker and container orchestration. Proficiency with Infrastructure as Code (IaC) tools, particularly Terraform. Experience with network design, administration, and troubleshooting. Knowledge of programming languages (e.g., JavaScript, Node.js, PHP). Experience with version control systems, ideally Git. Web server configuration (Apache, Nginx). Database management (MySQL, MongoDB), including high availability and backup solutions. Hands-on experience managing cloud providers, with significant experience in AWS and Google Cloud Platform (GCP). Familiarity with GCP services such as Compute Engine, Kubernetes Engine (GKE), Cloud Storage, BigQuery, and IAM. Familiarity with configuration management and IT automation tools. Strong understanding of DevOps and SRE principles. Soft Skills: Self-motivated, highly organised, and capable of driving initiatives from concept to delivery. Excellent communication and stakeholder management skills. Desirable Skills: Experience with serverless infrastructure (e.g., AWS Fargate, Lambda, GCP Cloud Functions). Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Engineer, Development Ops
Proactive Appointments
West Drayton, Nottinghamshire
IT Security Manager Hybrid We are seeking an experienced IT Security Manager to lead our clients security function across the EMEA region. Reporting to the Head of IT Infrastructure, you will manage a team of internal security analysts as well as external consultants and managed services providers. This role requires strong interpersonal skills to collaborate effectively with IT Infrastructure teams across multiple European sites, as well as wider business units within the group. The successful candidate will take ownership of their Information Security Management System (ISMS) , supporting ISO 27001 certification, ensuring compliance with relevant regulations, and safeguarding our IT assets. You will also play a proactive role in shaping and delivering future security programmes as part of the Global IT Security Team. Key Responsibilities Lead and manage the IT security team, including outsourced SOC/MDR/DFIR providers. Maintain and enhance our ISMS, including policies, procedures, registers, and reports. Ensure compliance with ISO 27001, ISAE 3402 Type II, and NIS2 requirements. Prepare and present regular security reports to senior management. Liaise with external auditors, customers, and vendors as required. Conduct regular security assessments, penetration tests, and risk analyses. Monitor networks and systems for breaches, incidents, and vulnerabilities. Respond to and manage security incidents, including investigation, mitigation, and reporting. Oversee user access controls, identity management, and data protection measures. Lead Business Continuity and Disaster Recovery (BC/DR) planning and testing. Manage and deliver IT security awareness training for staff and end users. Qualifications & Experience Bachelor's degree in Computer Science, Information Security, or related field. Professional certification (CISM, CISSP, or equivalent) required. 7+ years' experience in IT security, with at least 3 years in a leadership or managerial role. Strong knowledge of ISO 27001, ISAE 3402, and related frameworks. Experience with security technologies such as XDR, MDR, EDR, SIEM, NAC, IDS/IPS, and SASE. Proven background in incident response, risk management, and ISMS operation. Essential Skills Demonstrated leadership and team management experience. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to prioritise effectively and perform under pressure. What they Offer An influential leadership role in a global organisation. Opportunity to shape security programmes and strategy at an international level. Competitive salary and benefits package. Professional development and certification support. If you are a proven IT Security leader with the vision, expertise, and drive to safeguard critical systems and data, we would like to hear from you. IT Security Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
09/10/2025
Full time
IT Security Manager Hybrid We are seeking an experienced IT Security Manager to lead our clients security function across the EMEA region. Reporting to the Head of IT Infrastructure, you will manage a team of internal security analysts as well as external consultants and managed services providers. This role requires strong interpersonal skills to collaborate effectively with IT Infrastructure teams across multiple European sites, as well as wider business units within the group. The successful candidate will take ownership of their Information Security Management System (ISMS) , supporting ISO 27001 certification, ensuring compliance with relevant regulations, and safeguarding our IT assets. You will also play a proactive role in shaping and delivering future security programmes as part of the Global IT Security Team. Key Responsibilities Lead and manage the IT security team, including outsourced SOC/MDR/DFIR providers. Maintain and enhance our ISMS, including policies, procedures, registers, and reports. Ensure compliance with ISO 27001, ISAE 3402 Type II, and NIS2 requirements. Prepare and present regular security reports to senior management. Liaise with external auditors, customers, and vendors as required. Conduct regular security assessments, penetration tests, and risk analyses. Monitor networks and systems for breaches, incidents, and vulnerabilities. Respond to and manage security incidents, including investigation, mitigation, and reporting. Oversee user access controls, identity management, and data protection measures. Lead Business Continuity and Disaster Recovery (BC/DR) planning and testing. Manage and deliver IT security awareness training for staff and end users. Qualifications & Experience Bachelor's degree in Computer Science, Information Security, or related field. Professional certification (CISM, CISSP, or equivalent) required. 7+ years' experience in IT security, with at least 3 years in a leadership or managerial role. Strong knowledge of ISO 27001, ISAE 3402, and related frameworks. Experience with security technologies such as XDR, MDR, EDR, SIEM, NAC, IDS/IPS, and SASE. Proven background in incident response, risk management, and ISMS operation. Essential Skills Demonstrated leadership and team management experience. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to prioritise effectively and perform under pressure. What they Offer An influential leadership role in a global organisation. Opportunity to shape security programmes and strategy at an international level. Competitive salary and benefits package. Professional development and certification support. If you are a proven IT Security leader with the vision, expertise, and drive to safeguard critical systems and data, we would like to hear from you. IT Security Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Company Overview: FluidOne is a leading provider of award-winning Connected Cloud Solutions with a £110m turnover. Backed by its highly connected national network Platform One FluidOne delivers secure, scalable IT, Cyber Security, and Communications solutions to over 2,000 customers across the UK. With 480 staff and recognition as a Top 50 UK Best Company to Work For (2023), we pride ourselves on outstanding service, technical expertise, and a dynamic, people-first culture. Role Overview As Head of Service Camberley Branch IT MSP You will be responsible for the leadership, performance, and continuous improvement of our Camberley Branch (Comprising Enterprise IT, Camberley, Cheltenham Tier 1 & Tier 2 support functions). You will also be responsible for the Enterprise IT Service Delivery Managers and the customer relationships they manage. You will play a crucial role in ensuring consistent, high-quality service delivery across all customer interactions, driving operational efficiency, and supporting strategic objectives aligned with client SLAs, KPIs, and business growth. Responsible for a team of approximately 20 people with team leaders and Service Delivery Managers (SDM s). As business lead of the historical Enterprise IT customer base, you will also be responsible for Bid Management for enterprise level customers. Working with the Managing Director for IT and Group Operations Director to determine appropriate bids and working with Sales, Pre-Sales and Technical Consultants to produce and support bids for enterprise projects. Key Responsibilities Lead, manage, and develop a team of helpdesk personnel and team leaders across multiple shifts. Ensure the Helpdesk function meets or exceeds defined SLAs, KPIs, and customer satisfaction targets. Own day-to-day service operations, including incident, request, and escalation management processes. Implement and maintain ITIL best practices across all helpdesk operations. Monitor and report on operational metrics and performance trends, providing regular updates to senior leadership. Ensure reporting conforms to consolidated group requirements for KPIs and measures. Collaborate with Service Delivery Managers, Account Managers, and Technical Escalation teams to resolve issues and deliver continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing systems, telephony, monitoring tools). Contribute to strategic planning, budgeting, and operational forecasting for the helpdesk unit. Bid management for Enterprise level customers. Customer escalation management including face to face and remote meetings to work with the wider IT team to resolve issues and implement solutions as lessons learned. Manage and ensure rigour and learning from the Service Delivery Manager Relationships Customer Facing Reporting as required. Currently this is a manual process that requires automation. Other tasks from time to time as reasonably required by your line manager. Skills & Experience Essential: 5+ years in IT service desk or helpdesk operations, with 2+ years in a management role. Experience in a high-volume MSP or enterprise IT environment. Strong understanding of ITIL framework; ITIL Foundation certification minimum. Proven leadership skills, with experience managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. Desirable: ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI/chatbot or automation tools into helpdesk environments. Benefits (post-probation): Subsidised health & dental care Life assurance (3x salary) Employee Assistance Programme (EAP) 5% employer pension contribution 25+ days holiday + birthday off Half-price broadband Discount platform & Ride2Work scheme Team incentives and regular training Volunteer day scheme
06/10/2025
Full time
Company Overview: FluidOne is a leading provider of award-winning Connected Cloud Solutions with a £110m turnover. Backed by its highly connected national network Platform One FluidOne delivers secure, scalable IT, Cyber Security, and Communications solutions to over 2,000 customers across the UK. With 480 staff and recognition as a Top 50 UK Best Company to Work For (2023), we pride ourselves on outstanding service, technical expertise, and a dynamic, people-first culture. Role Overview As Head of Service Camberley Branch IT MSP You will be responsible for the leadership, performance, and continuous improvement of our Camberley Branch (Comprising Enterprise IT, Camberley, Cheltenham Tier 1 & Tier 2 support functions). You will also be responsible for the Enterprise IT Service Delivery Managers and the customer relationships they manage. You will play a crucial role in ensuring consistent, high-quality service delivery across all customer interactions, driving operational efficiency, and supporting strategic objectives aligned with client SLAs, KPIs, and business growth. Responsible for a team of approximately 20 people with team leaders and Service Delivery Managers (SDM s). As business lead of the historical Enterprise IT customer base, you will also be responsible for Bid Management for enterprise level customers. Working with the Managing Director for IT and Group Operations Director to determine appropriate bids and working with Sales, Pre-Sales and Technical Consultants to produce and support bids for enterprise projects. Key Responsibilities Lead, manage, and develop a team of helpdesk personnel and team leaders across multiple shifts. Ensure the Helpdesk function meets or exceeds defined SLAs, KPIs, and customer satisfaction targets. Own day-to-day service operations, including incident, request, and escalation management processes. Implement and maintain ITIL best practices across all helpdesk operations. Monitor and report on operational metrics and performance trends, providing regular updates to senior leadership. Ensure reporting conforms to consolidated group requirements for KPIs and measures. Collaborate with Service Delivery Managers, Account Managers, and Technical Escalation teams to resolve issues and deliver continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing systems, telephony, monitoring tools). Contribute to strategic planning, budgeting, and operational forecasting for the helpdesk unit. Bid management for Enterprise level customers. Customer escalation management including face to face and remote meetings to work with the wider IT team to resolve issues and implement solutions as lessons learned. Manage and ensure rigour and learning from the Service Delivery Manager Relationships Customer Facing Reporting as required. Currently this is a manual process that requires automation. Other tasks from time to time as reasonably required by your line manager. Skills & Experience Essential: 5+ years in IT service desk or helpdesk operations, with 2+ years in a management role. Experience in a high-volume MSP or enterprise IT environment. Strong understanding of ITIL framework; ITIL Foundation certification minimum. Proven leadership skills, with experience managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. Desirable: ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI/chatbot or automation tools into helpdesk environments. Benefits (post-probation): Subsidised health & dental care Life assurance (3x salary) Employee Assistance Programme (EAP) 5% employer pension contribution 25+ days holiday + birthday off Half-price broadband Discount platform & Ride2Work scheme Team incentives and regular training Volunteer day scheme
Infrastructure Security Engineer We are currently recruiting for a Infrastructure Security Engineer on a 6 month initial contract. Hybrid basis (2-3 days), office location being London. They are looking for a candidate to take responsibility for leading, guiding, supporting and delivering secure architectural design for the group cyber security maturity programme. They are also looking for a candidate who is able to provide advice and recommendations for the programme. Key Skills Support the integration of new cyber security technologies that meets the next generation threats and can be adopted by the group globally You will be required to travel to the local sites, data centre or multiple offices location in order to complete your tasks for off the network countries. Support global cyber security team to ensure open Continuous Security Improvement Programme (CSIP's) are managed effectively up to closure Information Security Management System (Infrastructure Security Operations). Azure cloud infrastructure and configuration. System Centre Configuration Manager, Operations Manager and Virtual Machine Manager. Microsoft Exchange online Azure and on-premises Active Directory Cyber Incident Management and or Security Forensic experience. Windows Server and Linux Network (WAN, Wi-Fi) and Network Access Control (NAC) management Cloud email security gateway services Server hardware including and CIS controls. Security monitoring, orchestrator and SEIM tools Next-gen application firewalls, anti-malware, cloud proxies and CASB Spanish Speaking- desireable Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
06/10/2025
Full time
Infrastructure Security Engineer We are currently recruiting for a Infrastructure Security Engineer on a 6 month initial contract. Hybrid basis (2-3 days), office location being London. They are looking for a candidate to take responsibility for leading, guiding, supporting and delivering secure architectural design for the group cyber security maturity programme. They are also looking for a candidate who is able to provide advice and recommendations for the programme. Key Skills Support the integration of new cyber security technologies that meets the next generation threats and can be adopted by the group globally You will be required to travel to the local sites, data centre or multiple offices location in order to complete your tasks for off the network countries. Support global cyber security team to ensure open Continuous Security Improvement Programme (CSIP's) are managed effectively up to closure Information Security Management System (Infrastructure Security Operations). Azure cloud infrastructure and configuration. System Centre Configuration Manager, Operations Manager and Virtual Machine Manager. Microsoft Exchange online Azure and on-premises Active Directory Cyber Incident Management and or Security Forensic experience. Windows Server and Linux Network (WAN, Wi-Fi) and Network Access Control (NAC) management Cloud email security gateway services Server hardware including and CIS controls. Security monitoring, orchestrator and SEIM tools Next-gen application firewalls, anti-malware, cloud proxies and CASB Spanish Speaking- desireable Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Microsoft Support Engineer with SKYPE Expertise - Must have an active DV Clearance or an SC Clearance and you will be sponsored to attain your DV Overview of the Microsoft Support Engineer role We are seeking a highly skilled Microsoft Support Engineer to provide expert technical support across security domains. This is a hands-on role requiring L3/L4 experience, where you will take ownership of incidents and deliver effective solutions in a complex environment. Key responsibilities of the Microsoft Support Engineer Install, configure, and deploy Microsoft Servers, clients, and infrastructure in on-premises environments Troubleshoot and resolve complex technical issues across Microsoft products including Skype , Exchange , and SharePoint Support the deployment of security measures, ensuring compliance with regulations Produce and maintain documentation while transferring knowledge to other support staff Collaborate with support teams, resolver groups, project managers, and stakeholders to ensure ongoing success across Microsoft environments Skills required for the Microsoft Support Engineer Expertise in Microsoft products such as Skype for Business , Exchange , and SharePoint Experience with Microsoft technologies including Office 365 Strong networking knowledge including TCP/IP, DNS, and DHCP Proficiency in PowerShell Scripting Excellent troubleshooting, problem solving, and communication skills Understanding of security and compliance best practices To apply for the Microsoft Support Engineer role, please send your CV by pressing the apply button.
06/10/2025
Contractor
Microsoft Support Engineer with SKYPE Expertise - Must have an active DV Clearance or an SC Clearance and you will be sponsored to attain your DV Overview of the Microsoft Support Engineer role We are seeking a highly skilled Microsoft Support Engineer to provide expert technical support across security domains. This is a hands-on role requiring L3/L4 experience, where you will take ownership of incidents and deliver effective solutions in a complex environment. Key responsibilities of the Microsoft Support Engineer Install, configure, and deploy Microsoft Servers, clients, and infrastructure in on-premises environments Troubleshoot and resolve complex technical issues across Microsoft products including Skype , Exchange , and SharePoint Support the deployment of security measures, ensuring compliance with regulations Produce and maintain documentation while transferring knowledge to other support staff Collaborate with support teams, resolver groups, project managers, and stakeholders to ensure ongoing success across Microsoft environments Skills required for the Microsoft Support Engineer Expertise in Microsoft products such as Skype for Business , Exchange , and SharePoint Experience with Microsoft technologies including Office 365 Strong networking knowledge including TCP/IP, DNS, and DHCP Proficiency in PowerShell Scripting Excellent troubleshooting, problem solving, and communication skills Understanding of security and compliance best practices To apply for the Microsoft Support Engineer role, please send your CV by pressing the apply button.
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time)?plus the option to buy more. Up to five extra paid well-being days per year.? 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.? Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.? And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.? ? As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
04/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time)?plus the option to buy more. Up to five extra paid well-being days per year.? 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.? Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.? And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.? ? As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
04/10/2025
Contractor
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
Microsoft Support Engineer (DV Cleared) We are seeking a Microsoft Support Engineer to provide comprehensive technical support across all security domains. This role is ideal for dependable L3/L4 professionals who are adept at problem-solving and are committed to delivering effective solutions. Contract Type: Contractor Rate: £750 per day inside IR35 Location: Corsham Clearance Required: DV Clearance active Working Pattern: Monday to Friday, Full-time Start Date: ASAP End Date: 6 months contract Day-to-day of the role: Implementation and Deployment : Install, configure, and deploy Microsoft servers, clients, and related infrastructure within on-premises environments. Troubleshooting and Incident Resolution : Investigate, diagnose, and resolve complex technical issues across various Microsoft products including Skype, Exchange, and SharePoint. Security and Compliance : Support the deployment of security measures to protect the Microsoft product environment and ensure compliance with relevant regulations. Documentation and Knowledge Transfer : Create and maintain documentation for the Microsoft environment and provide knowledge transfer to other support staff. Collaboration and Communication : Work with support teams, resolver groups, project managers, and stakeholders to ensure successful implementation and ongoing support of all Microsoft products, including Skype services. Required Skills & Qualifications: Expertise in Microsoft Products : Deep understanding of Skype for Business, Exchange, and SharePoint architecture, features, and functionality across multiple versions. Microsoft Technologies : Experience with related technologies like Exchange, SharePoint, and Office 365. Networking : Knowledge of networking concepts and protocols relevant to Microsoft products such as TCP/IP, DNS, and DHCP. PowerShell Scripting : Proficiency in PowerShell scripting for automation and system management. Troubleshooting and Problem Solving : Strong analytical and problem-solving skills. Communication and Collaboration : Excellent communication and collaboration skills to work effectively with diverse teams. Security and Compliance : Understanding of security best practices and compliance requirements. Benefits: Competitive daily rate. Opportunity to work in a dynamic and challenging environment. Exposure to advanced Microsoft technologies and projects.
04/10/2025
Full time
Microsoft Support Engineer (DV Cleared) We are seeking a Microsoft Support Engineer to provide comprehensive technical support across all security domains. This role is ideal for dependable L3/L4 professionals who are adept at problem-solving and are committed to delivering effective solutions. Contract Type: Contractor Rate: £750 per day inside IR35 Location: Corsham Clearance Required: DV Clearance active Working Pattern: Monday to Friday, Full-time Start Date: ASAP End Date: 6 months contract Day-to-day of the role: Implementation and Deployment : Install, configure, and deploy Microsoft servers, clients, and related infrastructure within on-premises environments. Troubleshooting and Incident Resolution : Investigate, diagnose, and resolve complex technical issues across various Microsoft products including Skype, Exchange, and SharePoint. Security and Compliance : Support the deployment of security measures to protect the Microsoft product environment and ensure compliance with relevant regulations. Documentation and Knowledge Transfer : Create and maintain documentation for the Microsoft environment and provide knowledge transfer to other support staff. Collaboration and Communication : Work with support teams, resolver groups, project managers, and stakeholders to ensure successful implementation and ongoing support of all Microsoft products, including Skype services. Required Skills & Qualifications: Expertise in Microsoft Products : Deep understanding of Skype for Business, Exchange, and SharePoint architecture, features, and functionality across multiple versions. Microsoft Technologies : Experience with related technologies like Exchange, SharePoint, and Office 365. Networking : Knowledge of networking concepts and protocols relevant to Microsoft products such as TCP/IP, DNS, and DHCP. PowerShell Scripting : Proficiency in PowerShell scripting for automation and system management. Troubleshooting and Problem Solving : Strong analytical and problem-solving skills. Communication and Collaboration : Excellent communication and collaboration skills to work effectively with diverse teams. Security and Compliance : Understanding of security best practices and compliance requirements. Benefits: Competitive daily rate. Opportunity to work in a dynamic and challenging environment. Exposure to advanced Microsoft technologies and projects.
Reports into: Technology Support Manager Department: Technology Services Location: Hendon, occasional travel to GAIL's retail locations and head office Working Hours: 40 hours (shifts covering 8am to 6pm) Evenings and weekend on-call rota cover Overall Purpose of the Role A hands-on role to deliver technology service level agreements with the wider business. Resolve questions related to systems, software, connectivity and hardware. Successfully triage questions and deliver self-help solutions and recommendations. Co-ordinate escalation and resolution of incidents with technology partners and across the wider technology team. Develop effective working relationships with colleagues within and beyond Technology to ensure that a consistent, high-quality service is delivered. Areas of Responsibility Reporting to the Technology Support Manager. Work flexibly and be part of the on-call rota. Demonstrate exceptional customer service skills with a positive problem-solving attitude, delivering high quality technical support to the business Deal directly with end users and working to resolve calls within agreed Service Level Agreements (SLA) Provide hardware and software support both locally and remotely for the Group Take on additional tasks or responsibilities as business needs dictate and/or as part of own professional development Manage your question / ticket queue effectively and efficiently by owning incidents and requests, ensuring regular, accurate and courteous updates are given to the user(s). Liaise with and escalate issues. Possible travel around London to resolve issues requiring intervention Experience/Skills: A working knowledge and ideally some experience of supporting IT applications, platforms, and technologies (M365, Azure, Active Directory, hardware) Strong organisation skills, personally and professionally. "Can do" outlook and approach to work. Technology qualifications / certifications a bonus. Excellent written and verbal communication skills Ability to investigate and troubleshoot issues, be curious, always keep users up to date, and drive solutions to a conclusion. Demonstrate the ability to think around issues and look at the bigger picture to provide solutions through a variety of problem-solving techniques. Ability to prioritise issues according to business needs, and to escalate when necessary/appropriate, and problem solve An ability to think critically about systems and to adjust consistently as needed Document learnings to build the knowledge repository. Willingness and ability to learn about standard and bespoke applications What we offer Free food and drink when working 50% off food and drink when not working 25 days holiday + Bank holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's SCA Qualifications & AST
03/10/2025
Full time
Reports into: Technology Support Manager Department: Technology Services Location: Hendon, occasional travel to GAIL's retail locations and head office Working Hours: 40 hours (shifts covering 8am to 6pm) Evenings and weekend on-call rota cover Overall Purpose of the Role A hands-on role to deliver technology service level agreements with the wider business. Resolve questions related to systems, software, connectivity and hardware. Successfully triage questions and deliver self-help solutions and recommendations. Co-ordinate escalation and resolution of incidents with technology partners and across the wider technology team. Develop effective working relationships with colleagues within and beyond Technology to ensure that a consistent, high-quality service is delivered. Areas of Responsibility Reporting to the Technology Support Manager. Work flexibly and be part of the on-call rota. Demonstrate exceptional customer service skills with a positive problem-solving attitude, delivering high quality technical support to the business Deal directly with end users and working to resolve calls within agreed Service Level Agreements (SLA) Provide hardware and software support both locally and remotely for the Group Take on additional tasks or responsibilities as business needs dictate and/or as part of own professional development Manage your question / ticket queue effectively and efficiently by owning incidents and requests, ensuring regular, accurate and courteous updates are given to the user(s). Liaise with and escalate issues. Possible travel around London to resolve issues requiring intervention Experience/Skills: A working knowledge and ideally some experience of supporting IT applications, platforms, and technologies (M365, Azure, Active Directory, hardware) Strong organisation skills, personally and professionally. "Can do" outlook and approach to work. Technology qualifications / certifications a bonus. Excellent written and verbal communication skills Ability to investigate and troubleshoot issues, be curious, always keep users up to date, and drive solutions to a conclusion. Demonstrate the ability to think around issues and look at the bigger picture to provide solutions through a variety of problem-solving techniques. Ability to prioritise issues according to business needs, and to escalate when necessary/appropriate, and problem solve An ability to think critically about systems and to adjust consistently as needed Document learnings to build the knowledge repository. Willingness and ability to learn about standard and bespoke applications What we offer Free food and drink when working 50% off food and drink when not working 25 days holiday + Bank holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's SCA Qualifications & AST
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
3rd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 3rd line support or senior mobile endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control devices in a customer estate iOS and Android mobile operating systems experience (installation and configuration) Mobile Device Management through Organisation Groups Device onboarding\offboarding If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
3rd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 3rd line support or senior mobile endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control devices in a customer estate iOS and Android mobile operating systems experience (installation and configuration) Mobile Device Management through Organisation Groups Device onboarding\offboarding If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Resilience and Crisis Manager - Retail - 12 month contract - Inside IR35 - Watford - Hybrid A global retail organisation is seeking a skilled and experienced Resilience Manager to lead its Crisis Management and Business Continuity programs across international operations. This high-impact role is central to the company's Enterprise Resilience strategy, ensuring business continuity and effective response to critical incidents. You'll be responsible for shaping and executing crisis response strategies, managing operational disruptions, and collaborating with stakeholders to protect and recover core business functions. As a Crisis Management Lead , you'll play a vital role in guiding the organisation through challenging events with clarity and confidence. Key Responsibilities Lead and evolve the global Crisis & Critical Incident Management framework. Act as a strategic advisor and hands-on leader during major disruptions. Deliver training, workshops, and simulations to build crisis readiness. Collaborate with cross-functional teams to minimise loss and accelerate recovery. What You'll Bring Proven experience in crisis management , business continuity, or operational risk. Strong leadership and stakeholder engagement skills. Understanding of retail operations and resilience best practices is beneficial to have Join a team that thrives under pressure, protects what matters, and builds resilience for the future. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
03/10/2025
Full time
Resilience and Crisis Manager - Retail - 12 month contract - Inside IR35 - Watford - Hybrid A global retail organisation is seeking a skilled and experienced Resilience Manager to lead its Crisis Management and Business Continuity programs across international operations. This high-impact role is central to the company's Enterprise Resilience strategy, ensuring business continuity and effective response to critical incidents. You'll be responsible for shaping and executing crisis response strategies, managing operational disruptions, and collaborating with stakeholders to protect and recover core business functions. As a Crisis Management Lead , you'll play a vital role in guiding the organisation through challenging events with clarity and confidence. Key Responsibilities Lead and evolve the global Crisis & Critical Incident Management framework. Act as a strategic advisor and hands-on leader during major disruptions. Deliver training, workshops, and simulations to build crisis readiness. Collaborate with cross-functional teams to minimise loss and accelerate recovery. What You'll Bring Proven experience in crisis management , business continuity, or operational risk. Strong leadership and stakeholder engagement skills. Understanding of retail operations and resilience best practices is beneficial to have Join a team that thrives under pressure, protects what matters, and builds resilience for the future. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Hayley Dexis has an exciting opportunity available for a driven Infrastructure Engineer - Cyber Security Engineer to support the busy team at our headquarters in Halesowen. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Cyber Security Engineer role. We are seeking a dedicated Infrastructure Engineers focusing on Cyber Security to join our team. The successful candidate will be responsible for maintaining and protecting our organisation's digital infrastructure by identifying and remediating vulnerabilities and threats, implementing security measures, and monitoring network activity. Key responsibilities include: Monitor Networks and Systems: Continuously monitor the organisation's networks and systems for security breaches or intrusions. Threat Detection and Response: Detect and respond to threats or security incidents by analysing data from various incident reports and alerts. Security Audits: Perform regular audits to ensure that systems and networks are operating securely. Security Tools Implementation: Implement security tools to enhance network and system security. Penetration Testing: Work with 3rd Parties to conduct penetration testing to identify vulnerabilities in the system. Stay Updated: Stay updated on the latest intelligence, including hackers' methodologies, to anticipate security breaches. Reporting: Prepare reports that document security breaches and the extent of the damage caused. Cyber Security Incident Response: Work with the IT Manager to maintain and update cyber incident response plans and procedures. Conduct Security Attack Simulations: Undertake security assessments such as Phishing attacks. Change Management: Participate in the change management process. Training: Train staff in security awareness and procedures. Working Arrangement & Hours: Monday to Friday, working 40 hours per week, with occasional on-call duties for security incidents. This is an on-site role based at our headquarters in Halesowen. What we're looking for in our Cyber Security Engineer: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in IT Infrastructure including security. Proficiency in supporting Active Directory, server, network and security technologies such as firewalls, antivirus, and intrusion detection systems. Excellent analytical and problem-solving skills. Ability to work under pressure and handle multiple tasks simultaneously. Strong communication and interpersonal skills. What you'll get in return. From 23 days annual leave (plus public/bank holidays) increased with length of service. Training provided through our own Hayley Academy. Company pension (if eligible). Life Assurance cover (x2 salary). Invitation to healthcare schemes. Wellness programmes. Uniform and PPE provided. Excellent opportunities and career prospects available. The recruitment process. Adverts will close on Sunday 12th October (we will extend should this be required) Candidates who are shortlisted will be invited to complete online testing from 13th October to be completed by 15th October. Video interviews will be completed by our Talent Acquisition Partner on 17th October. Face to face interviews will take place on site in Halesowen on 23/24 October. Finally We know sometimes you might feel that you don't meet the criteria or have a question that you would like to ask - we're here to help so please ask us! You can contact us here; We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don't miss out on this fantastic opportunity to join the team at Hayley Group - please click 'apply' now to become our Infrastructure Engineer - Cyber Security - we'd love to hear from you!
03/10/2025
Full time
Hayley Dexis has an exciting opportunity available for a driven Infrastructure Engineer - Cyber Security Engineer to support the busy team at our headquarters in Halesowen. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Cyber Security Engineer role. We are seeking a dedicated Infrastructure Engineers focusing on Cyber Security to join our team. The successful candidate will be responsible for maintaining and protecting our organisation's digital infrastructure by identifying and remediating vulnerabilities and threats, implementing security measures, and monitoring network activity. Key responsibilities include: Monitor Networks and Systems: Continuously monitor the organisation's networks and systems for security breaches or intrusions. Threat Detection and Response: Detect and respond to threats or security incidents by analysing data from various incident reports and alerts. Security Audits: Perform regular audits to ensure that systems and networks are operating securely. Security Tools Implementation: Implement security tools to enhance network and system security. Penetration Testing: Work with 3rd Parties to conduct penetration testing to identify vulnerabilities in the system. Stay Updated: Stay updated on the latest intelligence, including hackers' methodologies, to anticipate security breaches. Reporting: Prepare reports that document security breaches and the extent of the damage caused. Cyber Security Incident Response: Work with the IT Manager to maintain and update cyber incident response plans and procedures. Conduct Security Attack Simulations: Undertake security assessments such as Phishing attacks. Change Management: Participate in the change management process. Training: Train staff in security awareness and procedures. Working Arrangement & Hours: Monday to Friday, working 40 hours per week, with occasional on-call duties for security incidents. This is an on-site role based at our headquarters in Halesowen. What we're looking for in our Cyber Security Engineer: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in IT Infrastructure including security. Proficiency in supporting Active Directory, server, network and security technologies such as firewalls, antivirus, and intrusion detection systems. Excellent analytical and problem-solving skills. Ability to work under pressure and handle multiple tasks simultaneously. Strong communication and interpersonal skills. What you'll get in return. From 23 days annual leave (plus public/bank holidays) increased with length of service. Training provided through our own Hayley Academy. Company pension (if eligible). Life Assurance cover (x2 salary). Invitation to healthcare schemes. Wellness programmes. Uniform and PPE provided. Excellent opportunities and career prospects available. The recruitment process. Adverts will close on Sunday 12th October (we will extend should this be required) Candidates who are shortlisted will be invited to complete online testing from 13th October to be completed by 15th October. Video interviews will be completed by our Talent Acquisition Partner on 17th October. Face to face interviews will take place on site in Halesowen on 23/24 October. Finally We know sometimes you might feel that you don't meet the criteria or have a question that you would like to ask - we're here to help so please ask us! You can contact us here; We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don't miss out on this fantastic opportunity to join the team at Hayley Group - please click 'apply' now to become our Infrastructure Engineer - Cyber Security - we'd love to hear from you!
I'm looking for a DevOps Platform Manager to lead and grow my clients platform capability, supporting the delivery of scalable, reliable, and secure infrastructure for their business. This is an exciting opportunity for an experienced DevOps professional ready to step into management, or for a senior engineer looking to progress into a leadership role. Key Areas Overseeing the design, deployment, and management of cloud infrastructure on Azure or AWS. Driving Infrastructure as Code (IaC) practices using Terraform. Building and optimising CI/CD pipelines to accelerate delivery. Implementing and maintaining monitoring and observability with Prometheus and Grafana. Enabling team collaboration and incident response through Slack and other ChatOps tools. Leading, mentoring, and supporting engineers (or preparing to step into people management if you're progressing into the role). Key Experience Strong hands-on experience with Azure or AWS. Solid background with Terraform and IaC. Proven use of CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.). Knowledge of Prometheus and Grafana for monitoring. Familiarity with collaboration tools like Slack. Either: Prior management/team lead experience, or A Senior DevOps engineer ready to progress into a managerial role. (Bonus) Background in the telecommunications industry. Benefits Competitive salary of £65k. Hybrid working - only 2 days per week in our Newcastle office. Pension 34 days holiday Flexible hours Bonus Work with cutting-edge cloud and DevOps technologies in a collaborative, forward-thinking environment. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
03/10/2025
Full time
I'm looking for a DevOps Platform Manager to lead and grow my clients platform capability, supporting the delivery of scalable, reliable, and secure infrastructure for their business. This is an exciting opportunity for an experienced DevOps professional ready to step into management, or for a senior engineer looking to progress into a leadership role. Key Areas Overseeing the design, deployment, and management of cloud infrastructure on Azure or AWS. Driving Infrastructure as Code (IaC) practices using Terraform. Building and optimising CI/CD pipelines to accelerate delivery. Implementing and maintaining monitoring and observability with Prometheus and Grafana. Enabling team collaboration and incident response through Slack and other ChatOps tools. Leading, mentoring, and supporting engineers (or preparing to step into people management if you're progressing into the role). Key Experience Strong hands-on experience with Azure or AWS. Solid background with Terraform and IaC. Proven use of CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.). Knowledge of Prometheus and Grafana for monitoring. Familiarity with collaboration tools like Slack. Either: Prior management/team lead experience, or A Senior DevOps engineer ready to progress into a managerial role. (Bonus) Background in the telecommunications industry. Benefits Competitive salary of £65k. Hybrid working - only 2 days per week in our Newcastle office. Pension 34 days holiday Flexible hours Bonus Work with cutting-edge cloud and DevOps technologies in a collaborative, forward-thinking environment. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Cyber Security Analyst - Manchester - £50,000 The Company: Lorien are working in partnership with a leading name in Manchester. With a strong focus on protecting their digital estate, they're now looking to hire a Cyber Security Analyst to help strengthen their InfoSec capabilities and ensure resilience against cyber threats. The Role: This is a hands-on role focused on protecting the organisation's network and systems from cyber-attacks. You'll be responsible for managing and remediating security incidents, tuning SIEM alerts, supporting endpoint detection and response tooling, and contributing to post-incident investigations.You'll also play a key role in vulnerability management, security reporting, and supporting the deployment and maintenance of security tooling across the estate. Working closely with the IT Security & Compliance Manager, you'll help shape the business's cyber defence strategy and educate stakeholders on best practices. The Skill Requirements:Successful candidates will have a blend of the following: Experience in Infrastructure support or working within a SOC/Security team Strong understanding of Microsoft O365/Azure Security, endpoint and email security tooling Familiarity with SIEM tools and IT Service Management platforms Knowledge of current and emerging cyber threats and security technologies Experience with vulnerability identification and remediation The Benefits: Salary up to £50,000 + bonus Hybrid working model (2 days onsite in Manchester) 25 days annual leave plus bank holidays Flexible working hours Opportunity to work in a fast-paced, high-impact environment If this sounds like something you'd be interested in, submit your application to be considered. Interviews will be scheduled over the coming weeks. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
03/10/2025
Full time
Cyber Security Analyst - Manchester - £50,000 The Company: Lorien are working in partnership with a leading name in Manchester. With a strong focus on protecting their digital estate, they're now looking to hire a Cyber Security Analyst to help strengthen their InfoSec capabilities and ensure resilience against cyber threats. The Role: This is a hands-on role focused on protecting the organisation's network and systems from cyber-attacks. You'll be responsible for managing and remediating security incidents, tuning SIEM alerts, supporting endpoint detection and response tooling, and contributing to post-incident investigations.You'll also play a key role in vulnerability management, security reporting, and supporting the deployment and maintenance of security tooling across the estate. Working closely with the IT Security & Compliance Manager, you'll help shape the business's cyber defence strategy and educate stakeholders on best practices. The Skill Requirements:Successful candidates will have a blend of the following: Experience in Infrastructure support or working within a SOC/Security team Strong understanding of Microsoft O365/Azure Security, endpoint and email security tooling Familiarity with SIEM tools and IT Service Management platforms Knowledge of current and emerging cyber threats and security technologies Experience with vulnerability identification and remediation The Benefits: Salary up to £50,000 + bonus Hybrid working model (2 days onsite in Manchester) 25 days annual leave plus bank holidays Flexible working hours Opportunity to work in a fast-paced, high-impact environment If this sounds like something you'd be interested in, submit your application to be considered. Interviews will be scheduled over the coming weeks. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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