Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Role: ServiceNow ArchitectLocation: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish technical guardrails, coding standards, ACL/security model, and reusable patterns. Lead architecture reviews, design authority, and change advisory engagements to ensure platform quality and compliance. Delivery Leadership Provide architectural runway and technical direction to developers and admins; perform design/code reviews. Optimize performance, scalability, resiliency, and upgradeability across environments. Champion DevOps practices (branching strategies, CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non-technical stakeholders. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent hands-on experience). 7+ years of hands-on ServiceNow experience, including 3+ years in an Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership, and stakeholder management skills; able to work independently in a distributed, remote environment. Preferred Qualifications ServiceNow certifications: CSA, CAD, and one or more CIS (e.g., CIS ITSM, CIS ITOM, CIS CSM); CTA/CMA highly desirable. Salesforce exposure/certifications (e.g., Administrator, Platform App Builder, or an Integration/System Architect track) is a plus. Experience with SPM, App Engine/Custom Apps, SecOps/IRM, and large-scale upgrades to the latest ServiceNow family releases. Hands-on with CI/CD (GitHub/GitLab/Azure DevOps), ATF, automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft, Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. JBRP1_UKTJ
14/12/2025
Full time
Role: ServiceNow ArchitectLocation: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish technical guardrails, coding standards, ACL/security model, and reusable patterns. Lead architecture reviews, design authority, and change advisory engagements to ensure platform quality and compliance. Delivery Leadership Provide architectural runway and technical direction to developers and admins; perform design/code reviews. Optimize performance, scalability, resiliency, and upgradeability across environments. Champion DevOps practices (branching strategies, CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non-technical stakeholders. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent hands-on experience). 7+ years of hands-on ServiceNow experience, including 3+ years in an Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership, and stakeholder management skills; able to work independently in a distributed, remote environment. Preferred Qualifications ServiceNow certifications: CSA, CAD, and one or more CIS (e.g., CIS ITSM, CIS ITOM, CIS CSM); CTA/CMA highly desirable. Salesforce exposure/certifications (e.g., Administrator, Platform App Builder, or an Integration/System Architect track) is a plus. Experience with SPM, App Engine/Custom Apps, SecOps/IRM, and large-scale upgrades to the latest ServiceNow family releases. Hands-on with CI/CD (GitHub/GitLab/Azure DevOps), ATF, automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft, Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. JBRP1_UKTJ
Senior MySQL Database Administrator (DBA) Remote working Cloud SQL (MySQL), BigQuery, GCP Salary circa £75k plus benefits and equity Are you ready to join a fast-growing, profitable scale-up that's shaking up the industry? Our client is building a global digital marketplace with a mission to disrupt the sector. They've been busy throughout the year and have effectively doubled their tech team. They need passionate, motivated individuals to join their journey! The Role - As the Senior Database Administrator in the team, you'll oversee the end-to-end management and support of MySQL servers and databases, ensuring they meet high standards and support critical projects. This role requires expertise in design and query optimization to achieve scalable systems, and a track record of administering, supporting, and building databases in high-stakes, production environments. Key Responsibilities - Database Design & Capacity Management, Database Maintenance & Monitoring, Disaster Recovery, Performance Optimization, Security & Compliance, Automation & Upgrades, Data Analysis. Required Skills and Experience - Essential - sound commercial experience of MySQL databases Operating Systems: Linux, Ubuntu, Windows Languages: Shell, T-SQL, PL/SQL. Cloud Experience (GCP or AWS) Desirable Skills - Web application experience, RabbitMQ, Jenkins, Spanner. Databases: Couchbase, NoSQL. Why Join? This is a unique opportunity to play a key role in a team that's transforming the industry. You'll be working with leading-edge technology, in a supportive, collaborative culture that values innovation and growth. If you're a proactive, experienced MySQL DBA eager to make an impact in a dynamic, fast-paced environment, we'd love to hear from you! Please send your CV to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
13/12/2025
Full time
Senior MySQL Database Administrator (DBA) Remote working Cloud SQL (MySQL), BigQuery, GCP Salary circa £75k plus benefits and equity Are you ready to join a fast-growing, profitable scale-up that's shaking up the industry? Our client is building a global digital marketplace with a mission to disrupt the sector. They've been busy throughout the year and have effectively doubled their tech team. They need passionate, motivated individuals to join their journey! The Role - As the Senior Database Administrator in the team, you'll oversee the end-to-end management and support of MySQL servers and databases, ensuring they meet high standards and support critical projects. This role requires expertise in design and query optimization to achieve scalable systems, and a track record of administering, supporting, and building databases in high-stakes, production environments. Key Responsibilities - Database Design & Capacity Management, Database Maintenance & Monitoring, Disaster Recovery, Performance Optimization, Security & Compliance, Automation & Upgrades, Data Analysis. Required Skills and Experience - Essential - sound commercial experience of MySQL databases Operating Systems: Linux, Ubuntu, Windows Languages: Shell, T-SQL, PL/SQL. Cloud Experience (GCP or AWS) Desirable Skills - Web application experience, RabbitMQ, Jenkins, Spanner. Databases: Couchbase, NoSQL. Why Join? This is a unique opportunity to play a key role in a team that's transforming the industry. You'll be working with leading-edge technology, in a supportive, collaborative culture that values innovation and growth. If you're a proactive, experienced MySQL DBA eager to make an impact in a dynamic, fast-paced environment, we'd love to hear from you! Please send your CV to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
ServiceNow Architect 6 Month Contract Reading (Hybrid) £500-525/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026. A chance to work with a global IT Consultancy on a ServiceNow design + integration project for an external client. Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading. Paying up to £525/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements, constraints, risks, and opportunities. Defining roadmaps and solutions intent/blueprints, translating business goals into ServiceNow architecture, module usage, and platform configuration vs custom development. Establishing ServiceNow architecture governance, reviewing designs, code reviews, progress monitoring. Working with Enterprise Architects / Platform Owners to define ServiceNow architecture strategy + upgrade / migration plans. Ensuring ServiceNow solutions are scalable, maintainable, secure, and aligned with business strategy and best practices. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS. JBRP1_UKTJ
13/12/2025
Full time
ServiceNow Architect 6 Month Contract Reading (Hybrid) £500-525/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026. A chance to work with a global IT Consultancy on a ServiceNow design + integration project for an external client. Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading. Paying up to £525/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements, constraints, risks, and opportunities. Defining roadmaps and solutions intent/blueprints, translating business goals into ServiceNow architecture, module usage, and platform configuration vs custom development. Establishing ServiceNow architecture governance, reviewing designs, code reviews, progress monitoring. Working with Enterprise Architects / Platform Owners to define ServiceNow architecture strategy + upgrade / migration plans. Ensuring ServiceNow solutions are scalable, maintainable, secure, and aligned with business strategy and best practices. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS. JBRP1_UKTJ
Senior MySQL Database Administrator (DBA) Remote working Cloud SQL (MySQL), BigQuery, GCP Salary circa £75k plus benefits and equity Are you ready to join a fast-growing, profitable scale-up that's shaking up the industry? Our client is building a global digital marketplace with a mission to disrupt the sector. They've been busy throughout the year and have effectively doubled their tech team. They need passionate, motivated individuals to join their journey! The Role - As the Senior Database Administrator in the team, you'll oversee the end-to-end management and support of MySQL servers and databases, ensuring they meet high standards and support critical projects. This role requires expertise in design and query optimization to achieve scalable systems, and a track record of administering, supporting, and building databases in high-stakes, production environments. Key Responsibilities - Database Design & Capacity Management, Database Maintenance & Monitoring, Disaster Recovery, Performance Optimization, Security & Compliance, Automation & Upgrades, Data Analysis. Required Skills and Experience - Essential - sound commercial experience of MySQL databases Operating Systems: Linux, Ubuntu, Windows Languages: Shell, T-SQL, PL/SQL. Cloud Experience (GCP or AWS) Desirable Skills - Web application experience, RabbitMQ, Jenkins, Spanner. Databases: Couchbase, NoSQL. Why Join? This is a unique opportunity to play a key role in a team that's transforming the industry. You'll be working with leading-edge technology, in a supportive, collaborative culture that values innovation and growth. If you're a proactive, experienced MySQL DBA eager to make an impact in a dynamic, fast-paced environment, we'd love to hear from you! Please send your CV to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
13/12/2025
Full time
Senior MySQL Database Administrator (DBA) Remote working Cloud SQL (MySQL), BigQuery, GCP Salary circa £75k plus benefits and equity Are you ready to join a fast-growing, profitable scale-up that's shaking up the industry? Our client is building a global digital marketplace with a mission to disrupt the sector. They've been busy throughout the year and have effectively doubled their tech team. They need passionate, motivated individuals to join their journey! The Role - As the Senior Database Administrator in the team, you'll oversee the end-to-end management and support of MySQL servers and databases, ensuring they meet high standards and support critical projects. This role requires expertise in design and query optimization to achieve scalable systems, and a track record of administering, supporting, and building databases in high-stakes, production environments. Key Responsibilities - Database Design & Capacity Management, Database Maintenance & Monitoring, Disaster Recovery, Performance Optimization, Security & Compliance, Automation & Upgrades, Data Analysis. Required Skills and Experience - Essential - sound commercial experience of MySQL databases Operating Systems: Linux, Ubuntu, Windows Languages: Shell, T-SQL, PL/SQL. Cloud Experience (GCP or AWS) Desirable Skills - Web application experience, RabbitMQ, Jenkins, Spanner. Databases: Couchbase, NoSQL. Why Join? This is a unique opportunity to play a key role in a team that's transforming the industry. You'll be working with leading-edge technology, in a supportive, collaborative culture that values innovation and growth. If you're a proactive, experienced MySQL DBA eager to make an impact in a dynamic, fast-paced environment, we'd love to hear from you! Please send your CV to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Senior Systems Administrator/ 3rd Line Support, M365, Hyper V Location: Bristol Contract Type: 12 Months 550/day Max Inside IR35 Clearance: SC Cleared About the Role We are seeking an experienced Senior Systems Administrator to join the Technical Operations team. This role is critical in supporting, developing, and maintaining our technical systems and platforms, ensuring resilience, security, and performance across servers, storage, networks, and cloud technologies. You will provide 3rd Line Support , lead technical improvements, and design solutions that meet complex business needs. This position also involves maintaining governance, change management, backup/restore processes, and security compliance in collaboration with other technical teams. Key Responsibilities Administer and support technical environments including MS Hyper-V , Windows Server 2016/2019+ , NetApp , MS Exchange/Office 365 hybrid mail , and enterprise components (Active Directory, SCCM, DHCP, Failover Cluster Manager). Design, configure, and deploy Server, Storage, and Networking solutions to meet business requirements. Provide expert administration and support for Cloud platforms (Microsoft Azure, AWS, Google Cloud). Analyse complex business requirements and deliver secure, resilient, and scalable solutions. Troubleshoot and resolve high-risk technical issues, coordinating with internal teams and external vendors. Ensure operational health of systems: security, availability, performance, and reliability. Maintain detailed documentation, dashboards, and reports on system performance, resource consumption, and license usage. Uphold governance standards for change management , audit , and security configuration . Essential Skills & Experience Proven experience in 3rd Line Support and enterprise-level system administration. Strong knowledge of Microsoft technologies (Windows Server, Hyper-V, Active Directory, SCCM). Hands-on experience with Cloud platforms (Azure, AWS, Google Cloud). Expertise in storage technologies (NetApp) and hybrid mail environments. Familiarity with ITIL processes and security best practices. Ability to analyse complex problems and deliver proactive, long-term solutions. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
12/12/2025
Contractor
Senior Systems Administrator/ 3rd Line Support, M365, Hyper V Location: Bristol Contract Type: 12 Months 550/day Max Inside IR35 Clearance: SC Cleared About the Role We are seeking an experienced Senior Systems Administrator to join the Technical Operations team. This role is critical in supporting, developing, and maintaining our technical systems and platforms, ensuring resilience, security, and performance across servers, storage, networks, and cloud technologies. You will provide 3rd Line Support , lead technical improvements, and design solutions that meet complex business needs. This position also involves maintaining governance, change management, backup/restore processes, and security compliance in collaboration with other technical teams. Key Responsibilities Administer and support technical environments including MS Hyper-V , Windows Server 2016/2019+ , NetApp , MS Exchange/Office 365 hybrid mail , and enterprise components (Active Directory, SCCM, DHCP, Failover Cluster Manager). Design, configure, and deploy Server, Storage, and Networking solutions to meet business requirements. Provide expert administration and support for Cloud platforms (Microsoft Azure, AWS, Google Cloud). Analyse complex business requirements and deliver secure, resilient, and scalable solutions. Troubleshoot and resolve high-risk technical issues, coordinating with internal teams and external vendors. Ensure operational health of systems: security, availability, performance, and reliability. Maintain detailed documentation, dashboards, and reports on system performance, resource consumption, and license usage. Uphold governance standards for change management , audit , and security configuration . Essential Skills & Experience Proven experience in 3rd Line Support and enterprise-level system administration. Strong knowledge of Microsoft technologies (Windows Server, Hyper-V, Active Directory, SCCM). Hands-on experience with Cloud platforms (Azure, AWS, Google Cloud). Expertise in storage technologies (NetApp) and hybrid mail environments. Familiarity with ITIL processes and security best practices. Ability to analyse complex problems and deliver proactive, long-term solutions. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Senior MySQL Database Administrator (DBA) Remote working Cloud SQL (MySQL), BigQuery, GCP Salary circa 75k plus benefits and equity Are you ready to join a fast-growing, profitable scale-up that's shaking up the industry? Our client is building a global digital marketplace with a mission to disrupt the sector. They've been busy throughout the year and have effectively doubled their tech team. They need passionate, motivated individuals to join their journey! The Role - As the Senior Database Administrator in the team, you'll oversee the end-to-end management and support of MySQL servers and databases, ensuring they meet high standards and support critical projects. This role requires expertise in design and query optimization to achieve scalable systems, and a track record of administering, supporting, and building databases in high-stakes, production environments. Key Responsibilities - Database Design & Capacity Management, Database Maintenance & Monitoring, Disaster Recovery, Performance Optimization, Security & Compliance, Automation & Upgrades, Data Analysis. Required Skills and Experience - Essential - sound commercial experience of MySQL databases Operating Systems: Linux, Ubuntu, Windows Languages: Shell, T-SQL, PL/SQL. Cloud Experience (GCP or AWS) Desirable Skills - Web application experience, RabbitMQ, Jenkins, Spanner. Databases: Couchbase, NoSQL. Why Join? This is a unique opportunity to play a key role in a team that's transforming the industry. You'll be working with leading-edge technology, in a supportive, collaborative culture that values innovation and growth. If you're a proactive, experienced MySQL DBA eager to make an impact in a dynamic, fast-paced environment, we'd love to hear from you! Please send your CV to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
12/12/2025
Full time
Senior MySQL Database Administrator (DBA) Remote working Cloud SQL (MySQL), BigQuery, GCP Salary circa 75k plus benefits and equity Are you ready to join a fast-growing, profitable scale-up that's shaking up the industry? Our client is building a global digital marketplace with a mission to disrupt the sector. They've been busy throughout the year and have effectively doubled their tech team. They need passionate, motivated individuals to join their journey! The Role - As the Senior Database Administrator in the team, you'll oversee the end-to-end management and support of MySQL servers and databases, ensuring they meet high standards and support critical projects. This role requires expertise in design and query optimization to achieve scalable systems, and a track record of administering, supporting, and building databases in high-stakes, production environments. Key Responsibilities - Database Design & Capacity Management, Database Maintenance & Monitoring, Disaster Recovery, Performance Optimization, Security & Compliance, Automation & Upgrades, Data Analysis. Required Skills and Experience - Essential - sound commercial experience of MySQL databases Operating Systems: Linux, Ubuntu, Windows Languages: Shell, T-SQL, PL/SQL. Cloud Experience (GCP or AWS) Desirable Skills - Web application experience, RabbitMQ, Jenkins, Spanner. Databases: Couchbase, NoSQL. Why Join? This is a unique opportunity to play a key role in a team that's transforming the industry. You'll be working with leading-edge technology, in a supportive, collaborative culture that values innovation and growth. If you're a proactive, experienced MySQL DBA eager to make an impact in a dynamic, fast-paced environment, we'd love to hear from you! Please send your CV to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
SQL Database Administrator Location: Manchester/Birmingham/Sheffield/Chelmsford (Hybrid: 3 office/2 WFH) Salary: Up to £65,000 + benefits Sector: Professional Services/Legal IT Type: Permanent What's on offer: Salary up to £65,000 Hybrid working: 3 days in office/2 days WFH Modernising SQL and Azure environment with strong investment The opportunity We are working with a major professional services organisation seeking an experienced SQL Database Administrator to join a specialist team supporting large, business-critical SQL Server and Azure SQL platforms. This is a hands-on position where you'll play a key role in maintaining performance, stability, and resilience across the firm's core applications. The role Administer and optimise SQL Server databases () across on-prem and Azure. Deliver performance tuning, query optimisation and advanced troubleshooting. Manage HA/DR including AlwaysOn AGs, clustering, backups, and failover. Monitor capacity, patching, security, and database integrity. Support application upgrades, releases, and T-SQL-driven integrations. Provide 3rd-line support for major incidents. Produce documentation, runbooks, and operational best practice. Work closely with developers, infrastructure, and external vendors. What we're looking for Essential: Strong commercial SQL Server DBA background in live production environments Azure SQL expertise (Managed Instance, SQL Database or SQL on Azure VMs) Proven HA/DR delivery: AlwaysOn, clustering, failover processes Deep performance tuning (execution plans, indexing, Query Store, Extended Events, wait stats) Confident T-SQL skills for diagnostics and automation Experience working within structured change control Clear communication skills and calm approach under pressure Nice to have: Legal, insurance or professional services experience Exposure to DMS/PMS or other line-of-business systems SSIS, ADF or wider integration tooling experience Interest in cloud transformation and platform uplift initiatives. How to apply If you're an experienced SQL Database Administrator seeking a high-impact role in a modern, forward-thinking professional services environment, please get in touch for a confidential discussion.
12/12/2025
Full time
SQL Database Administrator Location: Manchester/Birmingham/Sheffield/Chelmsford (Hybrid: 3 office/2 WFH) Salary: Up to £65,000 + benefits Sector: Professional Services/Legal IT Type: Permanent What's on offer: Salary up to £65,000 Hybrid working: 3 days in office/2 days WFH Modernising SQL and Azure environment with strong investment The opportunity We are working with a major professional services organisation seeking an experienced SQL Database Administrator to join a specialist team supporting large, business-critical SQL Server and Azure SQL platforms. This is a hands-on position where you'll play a key role in maintaining performance, stability, and resilience across the firm's core applications. The role Administer and optimise SQL Server databases () across on-prem and Azure. Deliver performance tuning, query optimisation and advanced troubleshooting. Manage HA/DR including AlwaysOn AGs, clustering, backups, and failover. Monitor capacity, patching, security, and database integrity. Support application upgrades, releases, and T-SQL-driven integrations. Provide 3rd-line support for major incidents. Produce documentation, runbooks, and operational best practice. Work closely with developers, infrastructure, and external vendors. What we're looking for Essential: Strong commercial SQL Server DBA background in live production environments Azure SQL expertise (Managed Instance, SQL Database or SQL on Azure VMs) Proven HA/DR delivery: AlwaysOn, clustering, failover processes Deep performance tuning (execution plans, indexing, Query Store, Extended Events, wait stats) Confident T-SQL skills for diagnostics and automation Experience working within structured change control Clear communication skills and calm approach under pressure Nice to have: Legal, insurance or professional services experience Exposure to DMS/PMS or other line-of-business systems SSIS, ADF or wider integration tooling experience Interest in cloud transformation and platform uplift initiatives. How to apply If you're an experienced SQL Database Administrator seeking a high-impact role in a modern, forward-thinking professional services environment, please get in touch for a confidential discussion.
Join us as a PostgreSQL SRE at Barclays where you'll effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimizing disruption to operations. In this role you will assume a key technical leadership role. You will shape the direction of our database administration, ensuring our technological approaches are innovative and aligned with the Bank's business goals. To be successful as a PostgreSQL SRE, you should have: Experience as a Database Administrator, with a focus on PostgreSQL and similar database technologies such as Oracle or MS-SQL. A background in implementing and leading SRE practices across large organizations or complex teams. Hands-on experience on Containers and Kubernetes Experience with DevOps automation tools such as Code versioning (git), JIRA, Ansible, database CI/CD tools and their implementation. Some other highly valued skills may include: Expertise with scripting languages (e.g. PowerShell, Python, Bash) for automation/migration tasks Experience of working on Data migration tools and software's Expertise in system configuration management tools such as Chef, Ansible for database server configurations. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role can be based in our London, Knutsford or Glasgow locations. Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations. Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Investment
12/12/2025
Full time
Join us as a PostgreSQL SRE at Barclays where you'll effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimizing disruption to operations. In this role you will assume a key technical leadership role. You will shape the direction of our database administration, ensuring our technological approaches are innovative and aligned with the Bank's business goals. To be successful as a PostgreSQL SRE, you should have: Experience as a Database Administrator, with a focus on PostgreSQL and similar database technologies such as Oracle or MS-SQL. A background in implementing and leading SRE practices across large organizations or complex teams. Hands-on experience on Containers and Kubernetes Experience with DevOps automation tools such as Code versioning (git), JIRA, Ansible, database CI/CD tools and their implementation. Some other highly valued skills may include: Expertise with scripting languages (e.g. PowerShell, Python, Bash) for automation/migration tasks Experience of working on Data migration tools and software's Expertise in system configuration management tools such as Chef, Ansible for database server configurations. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role can be based in our London, Knutsford or Glasgow locations. Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations. Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Investment
Based at: Waltham Abbey, EN9 1AS Reports to: Integrated Services Managers Full time Office based Monday to Friday 9am to 5.30pm £28,000 per annum, plus company benefits and annual team bonus . The Integrated Services Executive role involves building and maintaining relationships with key business executives, addressing client queries, managing stock levels, and following established business processes. Successful candidates will possess strong administrative and organizational skills, with the ability to handle a range of tasks from composing professional emails to effectively communicating with employees, managers, and customers. In addition, the Integrated Services Executive will play a key role in resolving issues that arise throughout the process and ensuring that all teams involved meet and maintain Service Level Agreements, ensuring smooth and timely execution of tasks and client satisfaction. Responsibilities: Manage and navigate multiple databases and systems, including client-specific systems. Build and maintain strong, long-term relationships with customers through proactive communication and dependable service. To coordinate with clients to forecast demand and confirm orders in a timely and accurate manner. Prepare and manage outbound shipments from initiation through to delivery, ensuring all customer requirements and timelines are met as well as monitoring all shipments in transit, proactively addressing delays or issues and keeping customers informed throughout the process. Monitor and manage stock levels across locations, taking action to move or repurpose obsolete or excess inventory. To support cross functional activities to drive solutions across departments. Regularly update and maintain high-quality data in activity reports (Excel) and generate various weekly and monthly reports. Respond to customer support inquiries via phone and communicate with customers effectively. Collaborate with the client s team to provide them with up-to-date information and support. Maintain and prepare status reports and revise process handbooks as needed. Administrator Skills: Great communication skills both written and verbal Due diligence and attention to detail Good conflict management Prioritisation and problem-solving skills Proactive decision-making Education, Experience, and Licensing Requirements: Previous experience in a Customer Care role is essential. Proficient levels of Excel, Word, and Outlook skills are required. Prior experience in an administrative role is preferred.
11/12/2025
Full time
Based at: Waltham Abbey, EN9 1AS Reports to: Integrated Services Managers Full time Office based Monday to Friday 9am to 5.30pm £28,000 per annum, plus company benefits and annual team bonus . The Integrated Services Executive role involves building and maintaining relationships with key business executives, addressing client queries, managing stock levels, and following established business processes. Successful candidates will possess strong administrative and organizational skills, with the ability to handle a range of tasks from composing professional emails to effectively communicating with employees, managers, and customers. In addition, the Integrated Services Executive will play a key role in resolving issues that arise throughout the process and ensuring that all teams involved meet and maintain Service Level Agreements, ensuring smooth and timely execution of tasks and client satisfaction. Responsibilities: Manage and navigate multiple databases and systems, including client-specific systems. Build and maintain strong, long-term relationships with customers through proactive communication and dependable service. To coordinate with clients to forecast demand and confirm orders in a timely and accurate manner. Prepare and manage outbound shipments from initiation through to delivery, ensuring all customer requirements and timelines are met as well as monitoring all shipments in transit, proactively addressing delays or issues and keeping customers informed throughout the process. Monitor and manage stock levels across locations, taking action to move or repurpose obsolete or excess inventory. To support cross functional activities to drive solutions across departments. Regularly update and maintain high-quality data in activity reports (Excel) and generate various weekly and monthly reports. Respond to customer support inquiries via phone and communicate with customers effectively. Collaborate with the client s team to provide them with up-to-date information and support. Maintain and prepare status reports and revise process handbooks as needed. Administrator Skills: Great communication skills both written and verbal Due diligence and attention to detail Good conflict management Prioritisation and problem-solving skills Proactive decision-making Education, Experience, and Licensing Requirements: Previous experience in a Customer Care role is essential. Proficient levels of Excel, Word, and Outlook skills are required. Prior experience in an administrative role is preferred.
Reed Technology
Letchworth Garden City, Hertfordshire
NetSuite Administrator Location: Letchworth, Hertfordshire (Hybrid - 2 days per week in the office) Salary: 50,000 - 70,000 per annum Employment Type: Full-time About the Role We are seeking an experienced NetSuite Administrator to take ownership of my client's ERP platform and ensure it operates at peak efficiency. This is a key role for someone who thrives on optimising systems, improving processes, and enabling data-driven decision-making across the business. You will be the go-to expert for all things NetSuite-managing configurations, customisations, integrations, and troubleshooting-while partnering with Finance, HR, Operations, Procurement, and IT teams to deliver scalable solutions that support growth. Key Responsibilities Act as the primary administrator for the NetSuite ERP system, ensuring reliability and performance. Configure and customise workflows, dashboards, forms, and reports to meet evolving business needs. Manage user roles, permissions, and security settings. Collaborate with cross-functional teams to identify process improvements and implement automation. Oversee integrations with other systems using middleware or APIs. Lead system upgrades, module rollouts, and ensure compliance with governance standards. Provide training, documentation, and support to end-users. What We're Looking For 5+ years of hands-on NetSuite administration experience . Strong knowledge of ERP workflows, SuiteScript, SuiteFlow, SuiteTalk, and SuiteAnalytics. Experience with integrations and middleware (e.g., Celigo, Dell Boomi). Advanced reporting and analytics skills. Proven ability to translate business requirements into scalable technical solutions. Excellent communication and project management skills.
11/12/2025
Full time
NetSuite Administrator Location: Letchworth, Hertfordshire (Hybrid - 2 days per week in the office) Salary: 50,000 - 70,000 per annum Employment Type: Full-time About the Role We are seeking an experienced NetSuite Administrator to take ownership of my client's ERP platform and ensure it operates at peak efficiency. This is a key role for someone who thrives on optimising systems, improving processes, and enabling data-driven decision-making across the business. You will be the go-to expert for all things NetSuite-managing configurations, customisations, integrations, and troubleshooting-while partnering with Finance, HR, Operations, Procurement, and IT teams to deliver scalable solutions that support growth. Key Responsibilities Act as the primary administrator for the NetSuite ERP system, ensuring reliability and performance. Configure and customise workflows, dashboards, forms, and reports to meet evolving business needs. Manage user roles, permissions, and security settings. Collaborate with cross-functional teams to identify process improvements and implement automation. Oversee integrations with other systems using middleware or APIs. Lead system upgrades, module rollouts, and ensure compliance with governance standards. Provide training, documentation, and support to end-users. What We're Looking For 5+ years of hands-on NetSuite administration experience . Strong knowledge of ERP workflows, SuiteScript, SuiteFlow, SuiteTalk, and SuiteAnalytics. Experience with integrations and middleware (e.g., Celigo, Dell Boomi). Advanced reporting and analytics skills. Proven ability to translate business requirements into scalable technical solutions. Excellent communication and project management skills.
ServiceNow Architect 6 Month Contract Reading (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026. A chance to work with a global IT Consultancy on a ServiceNow design + integration project for an external client. Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading . Paying up to £525/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements, constraints, risks, and opportunities. Defining roadmaps and solutions intent/blueprints, translating business goals into ServiceNow architecture, module usage, and platform configuration vs custom development. Establishing ServiceNow architecture governance, reviewing designs, code reviews, progress monitoring. Working with Enterprise Architects / Platform Owners to define ServiceNow architecture strategy + upgrade / migration plans. Ensuring ServiceNow solutions are scalable, maintainable, secure, and aligned with business strategy and best practices. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.
11/12/2025
Contractor
ServiceNow Architect 6 Month Contract Reading (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026. A chance to work with a global IT Consultancy on a ServiceNow design + integration project for an external client. Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading . Paying up to £525/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements, constraints, risks, and opportunities. Defining roadmaps and solutions intent/blueprints, translating business goals into ServiceNow architecture, module usage, and platform configuration vs custom development. Establishing ServiceNow architecture governance, reviewing designs, code reviews, progress monitoring. Working with Enterprise Architects / Platform Owners to define ServiceNow architecture strategy + upgrade / migration plans. Ensuring ServiceNow solutions are scalable, maintainable, secure, and aligned with business strategy and best practices. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.
Reed Technology
Letchworth Garden City, Hertfordshire
Senior Risk & Compliance Specialist Location: Letchworth, Hertfordshire (Hybrid - 2 days per week in the office) Salary: 50,000 - 70,000 per annum Employment Type: Full-time About the Role We are looking for a highly skilled Senior Risk & Compliance Specialist to lead our global client's compliance initiatives and drive strategic improvements in information security and health & safety systems. This is a pivotal role for an experienced professional who can manage ISO 27001 compliance across multiple regions and spearhead the development of health and safety frameworks aligned with ISO 45001 standards. You will work closely with cross-functional teams across the UK, EU, APAC, and the U.S, ensuring audit readiness, risk control documentation, and consistent compliance practices worldwide. Key Responsibilities ISO 27001 Leadership: Act as global administrator and audit lead for ISO 27001 compliance. Maintain documentation libraries, track non-conformities, and oversee corrective actions. Partner with IT and Operations to coordinate internal reviews and surveillance audits. Health & Safety Strategy (ISO 45001 Readiness): Develop and implement global health & safety programmes. Conduct gap assessments and align policies with international standards. Guide site-level teams on incident logging and compliance obligations. Risk & Compliance Management: Maintain risk registers and produce KPI reports for senior leadership. Support client audits and RFP responses with robust documentation. Harmonise compliance practices across global offices. What We're Looking For Bachelor's degree in Compliance, Risk, Occupational Health & Safety, or related field. 5+ years of experience in compliance, risk management, or HSE roles within international organisations. Strong knowledge of ISO 27001 and involvement in certification processes. Familiarity with UK and international safety legislation (HSE standards, OSHA). Excellent communication and documentation skills. Preferred: ISO 27001 Lead Auditor or Implementer certification. Experience with ISO 45001 programme development. Knowledge of EHS software platforms or ISMS tools.
11/12/2025
Full time
Senior Risk & Compliance Specialist Location: Letchworth, Hertfordshire (Hybrid - 2 days per week in the office) Salary: 50,000 - 70,000 per annum Employment Type: Full-time About the Role We are looking for a highly skilled Senior Risk & Compliance Specialist to lead our global client's compliance initiatives and drive strategic improvements in information security and health & safety systems. This is a pivotal role for an experienced professional who can manage ISO 27001 compliance across multiple regions and spearhead the development of health and safety frameworks aligned with ISO 45001 standards. You will work closely with cross-functional teams across the UK, EU, APAC, and the U.S, ensuring audit readiness, risk control documentation, and consistent compliance practices worldwide. Key Responsibilities ISO 27001 Leadership: Act as global administrator and audit lead for ISO 27001 compliance. Maintain documentation libraries, track non-conformities, and oversee corrective actions. Partner with IT and Operations to coordinate internal reviews and surveillance audits. Health & Safety Strategy (ISO 45001 Readiness): Develop and implement global health & safety programmes. Conduct gap assessments and align policies with international standards. Guide site-level teams on incident logging and compliance obligations. Risk & Compliance Management: Maintain risk registers and produce KPI reports for senior leadership. Support client audits and RFP responses with robust documentation. Harmonise compliance practices across global offices. What We're Looking For Bachelor's degree in Compliance, Risk, Occupational Health & Safety, or related field. 5+ years of experience in compliance, risk management, or HSE roles within international organisations. Strong knowledge of ISO 27001 and involvement in certification processes. Familiarity with UK and international safety legislation (HSE standards, OSHA). Excellent communication and documentation skills. Preferred: ISO 27001 Lead Auditor or Implementer certification. Experience with ISO 45001 programme development. Knowledge of EHS software platforms or ISMS tools.
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
11/12/2025
Full time
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
Contract type: Permanent Location : London with a minimum of 2 days per week in the office Salary : c£62,000 per annum plus civil service pension scheme employer contribution of 28.9% Nationality Requirements: • UK nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. Please contact us at should you have any questions on your nationality eligibility. The closing date for applications is 11.59pm 7 December 2025. Interviews will take place on 17-19 December with final interviews on the 7/9 January 2026. About the National Audit Office The National Audit Office (NAO) is the UK s main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people have the opportunity to develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. This role will focus on assuring that partners and suppliers are delivering in line with contracted agreements, with a primary focus on End-User Computing (EUC) and supporting other leads within Infrastructure Operations to assure their partners are doing the same. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. Key skills/competencies required Skills & Experience Leadership & Governance •Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. •Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise •Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. •Collaborative, structured, and improvement-focused mindset. •Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge •Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). •Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. •Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). •Experience with MDM policy design and administration. •Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement •Strong communicator across technical and non-technical audiences. •Able to produce SOPs, runbooks, and user-facing guides. •Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications •ITIL 4 Foundation. •ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). •PRINCE2 / AgilePM or equivalent delivery discipline (desirable). •Microsoft Certified: Modern Desktop Administrator Associate (MD-102) •Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours •Work in accordance with the NAO s values and champion our diversity and inclusion strategy. •Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. •Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. •Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. •Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. •Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. •Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. •Comply with corporate responsibilities and support others to do so. •Take ownership of delivering high-quality work to time and quality standards. •Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. •Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. •Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
11/12/2025
Full time
Contract type: Permanent Location : London with a minimum of 2 days per week in the office Salary : c£62,000 per annum plus civil service pension scheme employer contribution of 28.9% Nationality Requirements: • UK nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. Please contact us at should you have any questions on your nationality eligibility. The closing date for applications is 11.59pm 7 December 2025. Interviews will take place on 17-19 December with final interviews on the 7/9 January 2026. About the National Audit Office The National Audit Office (NAO) is the UK s main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people have the opportunity to develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. This role will focus on assuring that partners and suppliers are delivering in line with contracted agreements, with a primary focus on End-User Computing (EUC) and supporting other leads within Infrastructure Operations to assure their partners are doing the same. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. Key skills/competencies required Skills & Experience Leadership & Governance •Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. •Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise •Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. •Collaborative, structured, and improvement-focused mindset. •Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge •Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). •Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. •Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). •Experience with MDM policy design and administration. •Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement •Strong communicator across technical and non-technical audiences. •Able to produce SOPs, runbooks, and user-facing guides. •Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications •ITIL 4 Foundation. •ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). •PRINCE2 / AgilePM or equivalent delivery discipline (desirable). •Microsoft Certified: Modern Desktop Administrator Associate (MD-102) •Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours •Work in accordance with the NAO s values and champion our diversity and inclusion strategy. •Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. •Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. •Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. •Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. •Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. •Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. •Comply with corporate responsibilities and support others to do so. •Take ownership of delivering high-quality work to time and quality standards. •Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. •Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. •Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
Network IT is currently working with a fantastic business in Somerset, who are looking for a Senior Systems Administrator to join them for a 12 month contract duration. Please note that this is a cleared environment, so it will be preferable if you have active SC or DV clearance. Our client is looking for a hands on Senior Systems Administrator, to support their technical environment covering servers, storage, networking and cloud technologies. You'll be providing technical expertise across various projects, as well as maintaining a BAU environment through changes and improvements in the IT infrastructure environment, as well as documents and policy. Please see below for the technical requirements. Key Info: Duration: 12 months Rate: (Apply online only) per day Status: Inside IR35 Location: Taunton, Somerset Working Practice: Hybrid (3 days onsite) Technical Skills: - Supporting Microsoft products such as Hyper-V / Windows Server (Apply online only) onwards / Exchange / Office 365 / Active Directory - Supporting Storage and Networking - Cloud platform support across MS Azure / AWS / GCP - SCCM / MS Enterprise Server / DHCP - NetApp - Working within a data centre environment - Microsoft Powershell - Linux Servers - Must be eligible for SC / DV clearance (preferable if you are already cleared)
10/12/2025
Contractor
Network IT is currently working with a fantastic business in Somerset, who are looking for a Senior Systems Administrator to join them for a 12 month contract duration. Please note that this is a cleared environment, so it will be preferable if you have active SC or DV clearance. Our client is looking for a hands on Senior Systems Administrator, to support their technical environment covering servers, storage, networking and cloud technologies. You'll be providing technical expertise across various projects, as well as maintaining a BAU environment through changes and improvements in the IT infrastructure environment, as well as documents and policy. Please see below for the technical requirements. Key Info: Duration: 12 months Rate: (Apply online only) per day Status: Inside IR35 Location: Taunton, Somerset Working Practice: Hybrid (3 days onsite) Technical Skills: - Supporting Microsoft products such as Hyper-V / Windows Server (Apply online only) onwards / Exchange / Office 365 / Active Directory - Supporting Storage and Networking - Cloud platform support across MS Azure / AWS / GCP - SCCM / MS Enterprise Server / DHCP - NetApp - Working within a data centre environment - Microsoft Powershell - Linux Servers - Must be eligible for SC / DV clearance (preferable if you are already cleared)
IT Systems Administrator Job Description Our client is seeking a capable IT Systems Administrator to ensure that their computer and networking systems perform efficiently and remain secure. Based at offices in Great Chesterford, this role requires on-site presence at least four days a week. Key Responsibilities Deploy software, create user groups, and set operating system policies across the entire IT network Install, configure, and maintain software, hardware, network, and application components of the IT system Diagnose, troubleshoot, and resolve software, hardware, and networking issues Ensure proper and secure storage, backup, and retrieval of data Replace and upgrade outdated or defective components Identify and implement new strategies for optimal computer system operations Enforce security best practices to prevent cyber attacks and security breaches Document internal processes for achieving optimal performance of computer systems through Wiki Offer first line support to all employees Job Requirements The ideal candidate for this role will possess the following skills and experience: Experience in deploying software and managing OS policies Proficiency in installing and maintaining IT infrastructure Strong troubleshooting skills for software and hardware issues Understanding of data backup and security best practices Ability to document processes and manage IT-related records Strong communication skills to provide first line support If you are an efficient and proactive IT professional looking for an on-site role at a dynamic company, apply now.
10/12/2025
Full time
IT Systems Administrator Job Description Our client is seeking a capable IT Systems Administrator to ensure that their computer and networking systems perform efficiently and remain secure. Based at offices in Great Chesterford, this role requires on-site presence at least four days a week. Key Responsibilities Deploy software, create user groups, and set operating system policies across the entire IT network Install, configure, and maintain software, hardware, network, and application components of the IT system Diagnose, troubleshoot, and resolve software, hardware, and networking issues Ensure proper and secure storage, backup, and retrieval of data Replace and upgrade outdated or defective components Identify and implement new strategies for optimal computer system operations Enforce security best practices to prevent cyber attacks and security breaches Document internal processes for achieving optimal performance of computer systems through Wiki Offer first line support to all employees Job Requirements The ideal candidate for this role will possess the following skills and experience: Experience in deploying software and managing OS policies Proficiency in installing and maintaining IT infrastructure Strong troubleshooting skills for software and hardware issues Understanding of data backup and security best practices Ability to document processes and manage IT-related records Strong communication skills to provide first line support If you are an efficient and proactive IT professional looking for an on-site role at a dynamic company, apply now.
IT Engineer - Bristol - Up to 30,000 - 39,000 My client is seeking a highly motivated and enthusiastic IT Engineer to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business across servers and networks. You will be involved in project work across their IT estate as well as escalated IT support tickets. Essential skills of the IT Systems Administrator: Microsoft server and Cloud operating systems and infrastructure experience Networking experience including switches, routers and wireless MS applications including M365 admin, Azure AD and Intune Project experience delivering IT systems and solutions Windows Server experience Desirable experience of the IT Systems Administrator: Experience working in a school / education environment Benefits: 28 days annual leave increasing to 33 days with service Enhanced pension scheme Electric car scheme Health cash plans Cycle to work schemes Opportunities for qualifications and certifications Collaborative Working If you are interested in this role or looking for something similar, please contact Alex MacDermott. Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
10/12/2025
Full time
IT Engineer - Bristol - Up to 30,000 - 39,000 My client is seeking a highly motivated and enthusiastic IT Engineer to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business across servers and networks. You will be involved in project work across their IT estate as well as escalated IT support tickets. Essential skills of the IT Systems Administrator: Microsoft server and Cloud operating systems and infrastructure experience Networking experience including switches, routers and wireless MS applications including M365 admin, Azure AD and Intune Project experience delivering IT systems and solutions Windows Server experience Desirable experience of the IT Systems Administrator: Experience working in a school / education environment Benefits: 28 days annual leave increasing to 33 days with service Enhanced pension scheme Electric car scheme Health cash plans Cycle to work schemes Opportunities for qualifications and certifications Collaborative Working If you are interested in this role or looking for something similar, please contact Alex MacDermott. Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.