Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 1 December 2025
Trinity College London is a complex and fast-growing international organisation with a compelling vision.
We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work.
This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation.
At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best.
About the role
As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.
About you
This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
18/11/2025
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 1 December 2025
Trinity College London is a complex and fast-growing international organisation with a compelling vision.
We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work.
This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation.
At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best.
About the role
As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.
About you
This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
3rd Line Infrastructure Engineer Salisbury Hybrid working (mix of office, home, and client site) £38,000 £45,000 DOE Driving licence required client site visits involved Are you an experienced 3rd Line Engineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking for a role that keeps you hands-on, technical, and client-facing? This role could be a great fit. Join a growing and well-regarded Managed Service Provider as part of their senior engineering team. You will take ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients. What you will be doing: Providing 3rd line support and infrastructure troubleshooting Leading smaller client projects and rearchitecting customer networks Acting as an escalation point for complex issues Installing, configuring, and supporting client environments across servers, networks, and cloud platforms Mentoring junior engineers and ensuring quality technical delivery Attending client sites when required (local travel) Core technical skills we are looking for: Windows Server(setup, troubleshooting, maintenance) Microsoft 365administration and support Active Directory&Group Policy Network support routers, switches, firewalls (WatchGuard experience a bonus) TCP/IP, DNS, DHCP Strong experience withremote and on-site troubleshooting Comfortable working across abroad IT estate(hardware, software, cloud, networking) Experience deliveringinfrastructure projectsand identifying opportunities for improvement You will need: Experience in a 2nd/3rd line role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to your own vehicle This is a varied and rewarding role that offers technical autonomy, exposure to different technologies, and a culture that values learning and initiative. If you are ready for a new challenge where no two days are the same we would love to hear from you. JBRP1_UKTJ
14/12/2025
Full time
3rd Line Infrastructure Engineer Salisbury Hybrid working (mix of office, home, and client site) £38,000 £45,000 DOE Driving licence required client site visits involved Are you an experienced 3rd Line Engineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking for a role that keeps you hands-on, technical, and client-facing? This role could be a great fit. Join a growing and well-regarded Managed Service Provider as part of their senior engineering team. You will take ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients. What you will be doing: Providing 3rd line support and infrastructure troubleshooting Leading smaller client projects and rearchitecting customer networks Acting as an escalation point for complex issues Installing, configuring, and supporting client environments across servers, networks, and cloud platforms Mentoring junior engineers and ensuring quality technical delivery Attending client sites when required (local travel) Core technical skills we are looking for: Windows Server(setup, troubleshooting, maintenance) Microsoft 365administration and support Active Directory&Group Policy Network support routers, switches, firewalls (WatchGuard experience a bonus) TCP/IP, DNS, DHCP Strong experience withremote and on-site troubleshooting Comfortable working across abroad IT estate(hardware, software, cloud, networking) Experience deliveringinfrastructure projectsand identifying opportunities for improvement You will need: Experience in a 2nd/3rd line role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to your own vehicle This is a varied and rewarding role that offers technical autonomy, exposure to different technologies, and a culture that values learning and initiative. If you are ready for a new challenge where no two days are the same we would love to hear from you. JBRP1_UKTJ
Infrastructure Engineer - Technical Specialist - ITIL - VMWare Inside IR35 2 days a week on site As our Infrastructure Engineer your key responsibilities will include: Manage incident and request fulfilment tickets within SLA's Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Skills required of our Infrastructure Engineer: Experienced 3rd line Infrastructure Technical Specialist (not Service desk Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (eg firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning Be a self starter and strong team player, with excellent attention to detail
13/12/2025
Contractor
Infrastructure Engineer - Technical Specialist - ITIL - VMWare Inside IR35 2 days a week on site As our Infrastructure Engineer your key responsibilities will include: Manage incident and request fulfilment tickets within SLA's Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Skills required of our Infrastructure Engineer: Experienced 3rd line Infrastructure Technical Specialist (not Service desk Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (eg firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning Be a self starter and strong team player, with excellent attention to detail
Spectrum IT Recruitment
Cheltenham, Gloucestershire
IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server, Azure, O365, SharePoint, Intune, and Active Directory Group Policy. Expertise in VMware configuration and administration. Advanced knowledge of network and firewall configuration, including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification. Previous experience managing IT helpdesk operations. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
13/12/2025
Full time
IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server, Azure, O365, SharePoint, Intune, and Active Directory Group Policy. Expertise in VMware configuration and administration. Advanced knowledge of network and firewall configuration, including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification. Previous experience managing IT helpdesk operations. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
As an experienced Senior Electrical Systems Engineer, you will join a highly focussed and passionate team leading the delivery of electrical / electronic engineering across the business. Senior Electrical Systems Engineer Role: You will provide technical support to the delivery of the E&E design. You will support the planning, tracking and status reporting for the E&E deliverables across a number of projects concurrently whilst attending project-based meetings to update on status and delivery. Senior Electrical Systems Engineer Responsibilities: Project planning for E&E deliverables. Ability to plan, monitor and track multiple projects at one time. An up-to-date status for all live projects, with the ability to articulate project plans, challenges and next steps to achieve successful project delivery. Selection of correct hardware platform(s) to deliver the technical solution, considering environmental and cost targets. Thrive in a fast agile environment, developing prototype solutions to validate proof of concept ideas. Creation of software architecture to satisfy delivery of the requirements. Co-ordination of 3rd party support vendors with the creation of requirements and corresponding software architectures. Ensuring robust and reliable ECU communication protocols are followed in line with industry best practice (SAE J1939, Ethernet). Be able to read electronic schematic diagrams and their electrical wiring diagram counterpart. Ensure design for manufacture is considered, both relating to build of the programming and parameter configuration of selected solution. Sound record keeping techniques, of all designs, revisions and related updates. Senior Electrical Systems Engineer Requirements: Strong desire to learn from working on differing system architectures. Familiar with different requirements capturing tools. Knowledge of different CAN bus protocols i.e. CANOpen, J1939, ISO14229, ISO14230. Working knowledge of Software development techniques (V Model and functional safety). Awareness of security impact to achieve secure and resilient systems (hardware and software). Knowledge / experience of system integration testing at a vehicle level does the solution power up, communicate, operate and shut down as intended. Comfortable working with various electronic lab tools i.e. Spectrum analyser, Oscilloscope, Signal Generators, DC power supplies. Essential: Sound base knowledge of electronic and software development. Sound base knowledge of low-level firmware integration i.e. bootloader through to application layer and parameter configuration. Familiar with CAN bus protocols. Happy to use different types of lab equipment to monitor system behaviour i.e. CAN, frequencies, PWM and basic operation. Awareness of functional safety and security impact, on software development. Experience of validation and verification activity planning. Experience taking electronic systems from concept through to delivery. Desired: 5 years experience within Tier 1 or OE sectors (on highway or off highway) within system engineering or software development. Qualified to HND/Degree level in an electronic/electrical based technology discipline or equivalent experience. Validation and verification co-ordination. Experience of Project delivery. Senior Electrical Systems Engineer Benefits: In addition to an excellent salary, career progression and development opportunities, our client offers an excellent company pension scheme, medical insurance and dental care schemes, access to the company s healthy living centre and 33 days annual leave and flexibility around daily start and finish times. You will also have access to the Company s Reward Hub, giving you fantastic savings across a huge range of high street retailers, as well as access to exclusive company perks such as the Cycle to Work Scheme. Senior Electrical Systems Engineer Applications: VISA Sponsorship is NOT available for this role This role is fully on-site This vacancy is only available to Candidates with relevant experience as detailed in the job description. Due to volume of applications, we are unable to respond to applicants who do not possess the required skills and experience. Recent Graduates who do not have the required level of industry experience need not apply. Candidates must be authorised to work in the country where this role is located BEFORE making an application.
13/12/2025
Full time
As an experienced Senior Electrical Systems Engineer, you will join a highly focussed and passionate team leading the delivery of electrical / electronic engineering across the business. Senior Electrical Systems Engineer Role: You will provide technical support to the delivery of the E&E design. You will support the planning, tracking and status reporting for the E&E deliverables across a number of projects concurrently whilst attending project-based meetings to update on status and delivery. Senior Electrical Systems Engineer Responsibilities: Project planning for E&E deliverables. Ability to plan, monitor and track multiple projects at one time. An up-to-date status for all live projects, with the ability to articulate project plans, challenges and next steps to achieve successful project delivery. Selection of correct hardware platform(s) to deliver the technical solution, considering environmental and cost targets. Thrive in a fast agile environment, developing prototype solutions to validate proof of concept ideas. Creation of software architecture to satisfy delivery of the requirements. Co-ordination of 3rd party support vendors with the creation of requirements and corresponding software architectures. Ensuring robust and reliable ECU communication protocols are followed in line with industry best practice (SAE J1939, Ethernet). Be able to read electronic schematic diagrams and their electrical wiring diagram counterpart. Ensure design for manufacture is considered, both relating to build of the programming and parameter configuration of selected solution. Sound record keeping techniques, of all designs, revisions and related updates. Senior Electrical Systems Engineer Requirements: Strong desire to learn from working on differing system architectures. Familiar with different requirements capturing tools. Knowledge of different CAN bus protocols i.e. CANOpen, J1939, ISO14229, ISO14230. Working knowledge of Software development techniques (V Model and functional safety). Awareness of security impact to achieve secure and resilient systems (hardware and software). Knowledge / experience of system integration testing at a vehicle level does the solution power up, communicate, operate and shut down as intended. Comfortable working with various electronic lab tools i.e. Spectrum analyser, Oscilloscope, Signal Generators, DC power supplies. Essential: Sound base knowledge of electronic and software development. Sound base knowledge of low-level firmware integration i.e. bootloader through to application layer and parameter configuration. Familiar with CAN bus protocols. Happy to use different types of lab equipment to monitor system behaviour i.e. CAN, frequencies, PWM and basic operation. Awareness of functional safety and security impact, on software development. Experience of validation and verification activity planning. Experience taking electronic systems from concept through to delivery. Desired: 5 years experience within Tier 1 or OE sectors (on highway or off highway) within system engineering or software development. Qualified to HND/Degree level in an electronic/electrical based technology discipline or equivalent experience. Validation and verification co-ordination. Experience of Project delivery. Senior Electrical Systems Engineer Benefits: In addition to an excellent salary, career progression and development opportunities, our client offers an excellent company pension scheme, medical insurance and dental care schemes, access to the company s healthy living centre and 33 days annual leave and flexibility around daily start and finish times. You will also have access to the Company s Reward Hub, giving you fantastic savings across a huge range of high street retailers, as well as access to exclusive company perks such as the Cycle to Work Scheme. Senior Electrical Systems Engineer Applications: VISA Sponsorship is NOT available for this role This role is fully on-site This vacancy is only available to Candidates with relevant experience as detailed in the job description. Due to volume of applications, we are unable to respond to applicants who do not possess the required skills and experience. Recent Graduates who do not have the required level of industry experience need not apply. Candidates must be authorised to work in the country where this role is located BEFORE making an application.
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
12/12/2025
Full time
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Our client is currently recruiting for an Infrastructure Engineer on a 6 month contract. The infrastructure Engineer will have experience of working in a tradition Infrastructure 3rd line support role as well as Azure, IAAS and IAC. This is a hybrid based role, 2 days per week on site and is looking to pay 550- 600 inside IR35. Key Responsibilities for the Infrastructure Engineer Manage incident and request fulfilment tickets within SLA's Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Key Experience for the Infrastructure Engineer: Experienced 3rd line Infrastructure Technical Specialist Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning Be a self starter and strong team player, with excellent attention to detail Please apply as directed!
12/12/2025
Full time
Our client is currently recruiting for an Infrastructure Engineer on a 6 month contract. The infrastructure Engineer will have experience of working in a tradition Infrastructure 3rd line support role as well as Azure, IAAS and IAC. This is a hybrid based role, 2 days per week on site and is looking to pay 550- 600 inside IR35. Key Responsibilities for the Infrastructure Engineer Manage incident and request fulfilment tickets within SLA's Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Key Experience for the Infrastructure Engineer: Experienced 3rd line Infrastructure Technical Specialist Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning Be a self starter and strong team player, with excellent attention to detail Please apply as directed!
Infrastructure Engineer We are looking for an Infrastructure Engineer with a strong Azure covering IaaS, PaaS, DevOps and IaC who is happy to do BAU 3rd line support as well as being a technical evangelist for projects. Key responsibilities will include: Manage incident and request fulfilment tickets within SLA s from a 3rd line perspective. Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Required Skills and Experience: Experienced 3rd line Infrastructure Technical Specialist (not Service desk Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning
12/12/2025
Contractor
Infrastructure Engineer We are looking for an Infrastructure Engineer with a strong Azure covering IaaS, PaaS, DevOps and IaC who is happy to do BAU 3rd line support as well as being a technical evangelist for projects. Key responsibilities will include: Manage incident and request fulfilment tickets within SLA s from a 3rd line perspective. Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. Technical Documentation Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding Required Skills and Experience: Experienced 3rd line Infrastructure Technical Specialist (not Service desk Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation (VMWARE and Vsphere) IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning
Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 Months (Contract) Rate: 300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions Ability to travel as needed Available to provide after-hours and weekend technical support as needed Key Digital and IT Disciplines Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications Bachelor's degree in computer science, information systems, or related area (or international equivalent) 4+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively
12/12/2025
Contractor
Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 Months (Contract) Rate: 300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions Ability to travel as needed Available to provide after-hours and weekend technical support as needed Key Digital and IT Disciplines Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications Bachelor's degree in computer science, information systems, or related area (or international equivalent) 4+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively
Senior Infrastructure Engineer Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role. Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Requirements Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME. Expertise in the Microsoft Stack: Cloud Technologies: System Centre Configuration Manager (SCCM): Virtualisation & VDI: Hardware Experience: Networking & Monitoring: Security & Asset Management: Server Operating Systems & Backups:
11/12/2025
Full time
Senior Infrastructure Engineer Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role. Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Requirements Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME. Expertise in the Microsoft Stack: Cloud Technologies: System Centre Configuration Manager (SCCM): Virtualisation & VDI: Hardware Experience: Networking & Monitoring: Security & Asset Management: Server Operating Systems & Backups:
Technical Resource Manager, Hybrid Roc Technologies is looking for a proactive Technical Resource Manager to oversee our technical resource pool, mainly consisting of networking and Microsoft engineers, architects, and consultants. This versatile role is vital to Roc s growth plans, ensuring the right skills are available at the right time to meet customer needs while maximising utilisation. As a key member of the services leadership team, you will oversee employee engagement, career development, recruitment, and vendor accreditation. Working closely with Sales, Project Management, and PMO, you will forecast resource requirements and align technical capabilities with Roc s strategic imperatives. Key Responsibilities Provide direct line management of technical resources, initially focusing on Networking and Microsoft groups. Deliver best practice employee engagement across the full lifecycle. Drive effective performance management processes. Partner with the People Team and Head of Resourcing to manage recruitment of permanent and contractor staff. Maintain strong internal and external stakeholder relationships, ensuring customer satisfaction. Forecast future resource requirements and address skills or capacity shortfalls. Optimise resource utilisation, resolving bottlenecks and conflicts. Manage vendor accreditation programmes. Support Roc s growth initiatives through skills development. Knowledge, Skills & Experience Essential Proven experience in technical resource line management. Skilled in managing technical staff across all levels. Experience in vendor engagement and management. Strong background in forecasting utilisation and resource capacity planning. Ability to work across multiple internal stakeholders. Experience of matrix management. 5+ years experience in technical management or people leadership. Track record of driving growth through skills development and profitability through utilisation optimisation. Desirable Experience delivering within Roc s strategic sectors (Higher Education, Defence, Nuclear, Local Government). Knowledge of Roc s key vendor technology stacks (HPE Networking, Microsoft). Previous management of 3rd party suppliers. Pre-sales commercial management skills. SC Clearance. Key Attributes Highly organised, with the ability to manage multiple tools and data sources. Strong leadership skills, capable of both direct line and matrix management. Passion for people development across technical and soft skills. Analytical problem-solver with resource planning expertise. Confident communicator and collaborator, able to present to senior stakeholders. Skilled at prioritising conflicting tasks and deadlines.
11/12/2025
Full time
Technical Resource Manager, Hybrid Roc Technologies is looking for a proactive Technical Resource Manager to oversee our technical resource pool, mainly consisting of networking and Microsoft engineers, architects, and consultants. This versatile role is vital to Roc s growth plans, ensuring the right skills are available at the right time to meet customer needs while maximising utilisation. As a key member of the services leadership team, you will oversee employee engagement, career development, recruitment, and vendor accreditation. Working closely with Sales, Project Management, and PMO, you will forecast resource requirements and align technical capabilities with Roc s strategic imperatives. Key Responsibilities Provide direct line management of technical resources, initially focusing on Networking and Microsoft groups. Deliver best practice employee engagement across the full lifecycle. Drive effective performance management processes. Partner with the People Team and Head of Resourcing to manage recruitment of permanent and contractor staff. Maintain strong internal and external stakeholder relationships, ensuring customer satisfaction. Forecast future resource requirements and address skills or capacity shortfalls. Optimise resource utilisation, resolving bottlenecks and conflicts. Manage vendor accreditation programmes. Support Roc s growth initiatives through skills development. Knowledge, Skills & Experience Essential Proven experience in technical resource line management. Skilled in managing technical staff across all levels. Experience in vendor engagement and management. Strong background in forecasting utilisation and resource capacity planning. Ability to work across multiple internal stakeholders. Experience of matrix management. 5+ years experience in technical management or people leadership. Track record of driving growth through skills development and profitability through utilisation optimisation. Desirable Experience delivering within Roc s strategic sectors (Higher Education, Defence, Nuclear, Local Government). Knowledge of Roc s key vendor technology stacks (HPE Networking, Microsoft). Previous management of 3rd party suppliers. Pre-sales commercial management skills. SC Clearance. Key Attributes Highly organised, with the ability to manage multiple tools and data sources. Strong leadership skills, capable of both direct line and matrix management. Passion for people development across technical and soft skills. Analytical problem-solver with resource planning expertise. Confident communicator and collaborator, able to present to senior stakeholders. Skilled at prioritising conflicting tasks and deadlines.
We are seeking a highly skilled 3rd Line IT Support Engineer to join a dynamic IT team. This is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional technical support and driving IT projects forward. Key Responsibilities: Provide advanced technical support across Windows clients, Networking, Active Directory, Wi-Fi, VMWare, Hyper-V, Cloud services, and Microsoft 365. Lead and contribute to complex IT projects requiring broad technical expertise. Evaluate, test, and review new IT infrastructure, systems, policies, and processes. Assist internal customers with IT support queries, ensuring timely and effective resolution. Manage relationships with 3rd-party suppliers to ensure compliance with support contracts. Maintain accurate and detailed documentation of systems and processes. Ensure secure operations across all areas of responsibility. Required Competencies: Strong technical and diagnostic skills across common network, server, client workstation, and software products. Excellent written and verbal communication skills for engaging with end users, technical teams, and external providers. Ability to multitask while maintaining exceptional attention to detail. Proactive work ethic with the ability to work independently and collaboratively within the IT team. Patient, confident, and dynamic when liaising with external suppliers or supporting staff. Ideal Candidate Profile: Proven experience in 3rd Line IT Support. Experienced providing support across; server, networks and cloud. Comfortable working on complex and varied IT projects. Strong understanding of secure IT operations and best practices.
11/12/2025
Full time
We are seeking a highly skilled 3rd Line IT Support Engineer to join a dynamic IT team. This is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional technical support and driving IT projects forward. Key Responsibilities: Provide advanced technical support across Windows clients, Networking, Active Directory, Wi-Fi, VMWare, Hyper-V, Cloud services, and Microsoft 365. Lead and contribute to complex IT projects requiring broad technical expertise. Evaluate, test, and review new IT infrastructure, systems, policies, and processes. Assist internal customers with IT support queries, ensuring timely and effective resolution. Manage relationships with 3rd-party suppliers to ensure compliance with support contracts. Maintain accurate and detailed documentation of systems and processes. Ensure secure operations across all areas of responsibility. Required Competencies: Strong technical and diagnostic skills across common network, server, client workstation, and software products. Excellent written and verbal communication skills for engaging with end users, technical teams, and external providers. Ability to multitask while maintaining exceptional attention to detail. Proactive work ethic with the ability to work independently and collaboratively within the IT team. Patient, confident, and dynamic when liaising with external suppliers or supporting staff. Ideal Candidate Profile: Proven experience in 3rd Line IT Support. Experienced providing support across; server, networks and cloud. Comfortable working on complex and varied IT projects. Strong understanding of secure IT operations and best practices.
We are seeking a highly skilled 3rd Line IT Support Engineer to join a dynamic IT team. This is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional technical support and driving IT projects forward. Key Responsibilities: Provide advanced technical support across Windows clients, Networking, Active Directory, Wi-Fi, VMWare, Hyper-V, Cloud services, and Microsoft 365. Lead and contribute to complex IT projects requiring broad technical expertise. Evaluate, test, and review new IT infrastructure, systems, policies, and processes. Assist internal customers with IT support queries, ensuring timely and effective resolution. Manage relationships with 3rd-party suppliers to ensure compliance with support contracts. Maintain accurate and detailed documentation of systems and processes. Ensure secure operations across all areas of responsibility. Required Competencies: Strong technical and diagnostic skills across common network, server, client Workstation, and software products. Excellent written and verbal communication skills for engaging with end users, technical teams, and external providers. Ability to multitask while maintaining exceptional attention to detail. Proactive work ethic with the ability to work independently and collaboratively within the IT team. Patient, confident, and dynamic when liaising with external suppliers or supporting staff. Ideal Candidate Profile: Proven experience in 3rd Line IT Support. Experienced providing support across; server, networks and cloud. Comfortable working on complex and varied IT projects. Strong understanding of secure IT operations and best practices.
11/12/2025
Full time
We are seeking a highly skilled 3rd Line IT Support Engineer to join a dynamic IT team. This is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional technical support and driving IT projects forward. Key Responsibilities: Provide advanced technical support across Windows clients, Networking, Active Directory, Wi-Fi, VMWare, Hyper-V, Cloud services, and Microsoft 365. Lead and contribute to complex IT projects requiring broad technical expertise. Evaluate, test, and review new IT infrastructure, systems, policies, and processes. Assist internal customers with IT support queries, ensuring timely and effective resolution. Manage relationships with 3rd-party suppliers to ensure compliance with support contracts. Maintain accurate and detailed documentation of systems and processes. Ensure secure operations across all areas of responsibility. Required Competencies: Strong technical and diagnostic skills across common network, server, client Workstation, and software products. Excellent written and verbal communication skills for engaging with end users, technical teams, and external providers. Ability to multitask while maintaining exceptional attention to detail. Proactive work ethic with the ability to work independently and collaboratively within the IT team. Patient, confident, and dynamic when liaising with external suppliers or supporting staff. Ideal Candidate Profile: Proven experience in 3rd Line IT Support. Experienced providing support across; server, networks and cloud. Comfortable working on complex and varied IT projects. Strong understanding of secure IT operations and best practices.
Job Advertisement: Network Engineer (Associate) Location: Stafford Contract Type: Temporary Hourly Rate: 24.39 Are you ready to take your networking skills to the next level? Join our dynamic Digital, Data and Technology (DDaT) team, where your expertise will play a crucial role in the operations of law enforcement. We are seeking a passionate and skilled Network Engineer (Associate) who thrives in a fast-paced environment! Why Join Us? Impactful Work: Be a part of a team that ensures the security, integrity, and performance of essential network and communication infrastructure. Professional Growth: Work alongside experienced professionals and gain exposure to a variety of networking technologies. Community Contribution: Help support law enforcement efforts through your technical skills and expertise! Key Responsibilities: As a Network Engineer (Associate), you will: Provide specialist 2nd line technical support for our force networks. Assist in the configuration and maintenance of firewalls, routers, switches, WiFi, and VPN technologies. Collaborate with Cyber and Security teams to enforce best practises. Monitor network performance and facilitate routine maintenance. Support the implementation of new network infrastructure and participate in Business As Usual (BAU) activities. What We're Looking For: Essential Skills: Proficient in firewall, router, and switch configuration. Strong understanding of network security and compliance. Experience with VPN technologies and load balancing. Familiarity with dynamic routing protocols, including OSPF and BGP. Knowledge of SD WAN technologies and MPLS. Qualifications: recognised networking qualification or equivalent experience. Significant experience in a 2nd/3rd line network engineer role in an IT environment. You Bring: A proactive attitude with excellent fault-finding and diagnostic skills. A collaborative spirit, ready to engage with users and stakeholders. A commitment to best practises in network security and ITIL principles . Driving Required: Yes Please note: This is a temporary position based in Stafford. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
11/12/2025
Seasonal
Job Advertisement: Network Engineer (Associate) Location: Stafford Contract Type: Temporary Hourly Rate: 24.39 Are you ready to take your networking skills to the next level? Join our dynamic Digital, Data and Technology (DDaT) team, where your expertise will play a crucial role in the operations of law enforcement. We are seeking a passionate and skilled Network Engineer (Associate) who thrives in a fast-paced environment! Why Join Us? Impactful Work: Be a part of a team that ensures the security, integrity, and performance of essential network and communication infrastructure. Professional Growth: Work alongside experienced professionals and gain exposure to a variety of networking technologies. Community Contribution: Help support law enforcement efforts through your technical skills and expertise! Key Responsibilities: As a Network Engineer (Associate), you will: Provide specialist 2nd line technical support for our force networks. Assist in the configuration and maintenance of firewalls, routers, switches, WiFi, and VPN technologies. Collaborate with Cyber and Security teams to enforce best practises. Monitor network performance and facilitate routine maintenance. Support the implementation of new network infrastructure and participate in Business As Usual (BAU) activities. What We're Looking For: Essential Skills: Proficient in firewall, router, and switch configuration. Strong understanding of network security and compliance. Experience with VPN technologies and load balancing. Familiarity with dynamic routing protocols, including OSPF and BGP. Knowledge of SD WAN technologies and MPLS. Qualifications: recognised networking qualification or equivalent experience. Significant experience in a 2nd/3rd line network engineer role in an IT environment. You Bring: A proactive attitude with excellent fault-finding and diagnostic skills. A collaborative spirit, ready to engage with users and stakeholders. A commitment to best practises in network security and ITIL principles . Driving Required: Yes Please note: This is a temporary position based in Stafford. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Onsite IT Support Engineer 5 Days Onsite Birmingham £150/day Outside IR35 We re working with a renowned business in Birmingham to find a hands-on IT Support Engineer. This fully onsite role is ideal for someone with strong practical experience in Autopilot, Intune, and Azure, delivering end-user and infrastructure support across the business. Requirements Serve as the primary onsite point of contact for IT support Provide 2nd/3rd line support for Windows, Microsoft 365, printers, and peripherals Deploy, configure, and manage devices using Autopilot, Intune, and Azure Support onboarding/offboarding, VPN/VDI users, and hardware rollouts Liaise with vendors, maintain IT documentation, and ensure compliance with IT policies Skills Strong hands-on experience with Autopilot, Intune, and Azure Proven experience in Desktop/EUC/IT Support roles Solid knowledge of Windows 10/11, Microsoft 365, and enterprise applications Basic networking knowledge and experience with Active Directory Excellent communication and customer service skills This is a great opportunity to work onsite with a respected company. If this opportunity is for you please dont hesitate to apply.
10/12/2025
Contractor
Onsite IT Support Engineer 5 Days Onsite Birmingham £150/day Outside IR35 We re working with a renowned business in Birmingham to find a hands-on IT Support Engineer. This fully onsite role is ideal for someone with strong practical experience in Autopilot, Intune, and Azure, delivering end-user and infrastructure support across the business. Requirements Serve as the primary onsite point of contact for IT support Provide 2nd/3rd line support for Windows, Microsoft 365, printers, and peripherals Deploy, configure, and manage devices using Autopilot, Intune, and Azure Support onboarding/offboarding, VPN/VDI users, and hardware rollouts Liaise with vendors, maintain IT documentation, and ensure compliance with IT policies Skills Strong hands-on experience with Autopilot, Intune, and Azure Proven experience in Desktop/EUC/IT Support roles Solid knowledge of Windows 10/11, Microsoft 365, and enterprise applications Basic networking knowledge and experience with Active Directory Excellent communication and customer service skills This is a great opportunity to work onsite with a respected company. If this opportunity is for you please dont hesitate to apply.
Infrastructure Engineer 3rd Line Support Location: Brandesburton Salary: £40-45k plus package Benefits: Company Bonus Scheme, 14% Pension, 25 Days Holiday + Bank Holidays Contract: Permanent, Full-Time Reports to: IT Infrastructure & Security Manager About the Company Be part of a leading force in offsite construction, delivering innovative modular building solutions across sectors such as healthcare, education, commercial, and infrastructure. Renowned for quality, speed, and sustainability, the company is shaping the future of modern construction through smarter, more efficient building methods. Hybrid working is an option, working 2 days from home and 3 days from the office. As the business continues to grow, significant investment is being made into modern, scalable technology solutions that underpin operations across multiple sites. You ll join a collaborative IT team committed to innovation, system resilience, and continuous improvement, playing a key role in ensuring the organisation s infrastructure supports both current demands and future expansion. Purpose of the Role The Infrastructure Engineer will provide expert technical leadership across the IT estate, delivering 3rd line support for key systems, services, and users. Working to ITIL principles, the postholder will maintain and optimise all infrastructure, proactively identify improvements, and ensure availability, reliability, security, and scalability of systems to support current and future business needs. As the organisation continues to expand, this role is critical in ensuring that technical capacity and system performance evolve in line with business growth, with a strong focus on stability, recoverability, and long-term infrastructure strategy. Experience, Qualifications & Training Required (Essential) Excellent technical knowledge across Networking, Cloud & Hosting Technologies, Domain Services, Server Operating Systems, Storage, Virtualisation, Database Technologies, Endpoint Protection, and the Microsoft 365 stack Strong experience with cloud-based mail archiving (e.g. Mimecast) In-depth knowledge of Hybrid Backup and Recovery solutions Strong experience with Azure Cloud Infrastructure Proficient in Exchange, SQL Server, SharePoint Excellent communication skills with the ability to explain complex technical topics clearly Strong analytical and problem-solving skills Good understanding of vendor licensing models Experience in disaster recovery planning/testing Ability to work under pressure and meet tight deadlines Full UK driving licence Desirable Bachelor s degree in IT, Computer Science, or related field Experience with IFS Apps 10 Database Administration (Oracle / SQL Server) Disaster Recovery technologies/methodologies Oracle E-Business Suite PowerShell scripting DevOps experience Key Responsibilities Oversee the management of all existing IT infrastructure including networks and promote a Continuous Improvement strategy Oversee key cloud infrastructure and the virtual server environment Manage Windows and Nix server estates, including setup, configuration, preventative maintenance, and capacity planning Administer and maintain email and messaging systems Maintain and optimise the backup and recovery environment Develop and maintain documentation in line with ITIL requirements and the CMDB Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity through patching, backups, tuning, and monitoring Contribute to proactive infrastructure management to maximise system uptime Support application management, including configuration and upgrades Ensure security systems and measures remain appropriate to the threat landscape; collaborate with relevant teams to resolve vulnerabilities Support the company s Disaster Recovery infrastructure alongside the Business Continuity & Emergency Recovery Team Assist in automating infrastructure tasks and supporting the deployment of new systems and applications Interested? Contact James Shepherd for more information.
10/12/2025
Full time
Infrastructure Engineer 3rd Line Support Location: Brandesburton Salary: £40-45k plus package Benefits: Company Bonus Scheme, 14% Pension, 25 Days Holiday + Bank Holidays Contract: Permanent, Full-Time Reports to: IT Infrastructure & Security Manager About the Company Be part of a leading force in offsite construction, delivering innovative modular building solutions across sectors such as healthcare, education, commercial, and infrastructure. Renowned for quality, speed, and sustainability, the company is shaping the future of modern construction through smarter, more efficient building methods. Hybrid working is an option, working 2 days from home and 3 days from the office. As the business continues to grow, significant investment is being made into modern, scalable technology solutions that underpin operations across multiple sites. You ll join a collaborative IT team committed to innovation, system resilience, and continuous improvement, playing a key role in ensuring the organisation s infrastructure supports both current demands and future expansion. Purpose of the Role The Infrastructure Engineer will provide expert technical leadership across the IT estate, delivering 3rd line support for key systems, services, and users. Working to ITIL principles, the postholder will maintain and optimise all infrastructure, proactively identify improvements, and ensure availability, reliability, security, and scalability of systems to support current and future business needs. As the organisation continues to expand, this role is critical in ensuring that technical capacity and system performance evolve in line with business growth, with a strong focus on stability, recoverability, and long-term infrastructure strategy. Experience, Qualifications & Training Required (Essential) Excellent technical knowledge across Networking, Cloud & Hosting Technologies, Domain Services, Server Operating Systems, Storage, Virtualisation, Database Technologies, Endpoint Protection, and the Microsoft 365 stack Strong experience with cloud-based mail archiving (e.g. Mimecast) In-depth knowledge of Hybrid Backup and Recovery solutions Strong experience with Azure Cloud Infrastructure Proficient in Exchange, SQL Server, SharePoint Excellent communication skills with the ability to explain complex technical topics clearly Strong analytical and problem-solving skills Good understanding of vendor licensing models Experience in disaster recovery planning/testing Ability to work under pressure and meet tight deadlines Full UK driving licence Desirable Bachelor s degree in IT, Computer Science, or related field Experience with IFS Apps 10 Database Administration (Oracle / SQL Server) Disaster Recovery technologies/methodologies Oracle E-Business Suite PowerShell scripting DevOps experience Key Responsibilities Oversee the management of all existing IT infrastructure including networks and promote a Continuous Improvement strategy Oversee key cloud infrastructure and the virtual server environment Manage Windows and Nix server estates, including setup, configuration, preventative maintenance, and capacity planning Administer and maintain email and messaging systems Maintain and optimise the backup and recovery environment Develop and maintain documentation in line with ITIL requirements and the CMDB Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity through patching, backups, tuning, and monitoring Contribute to proactive infrastructure management to maximise system uptime Support application management, including configuration and upgrades Ensure security systems and measures remain appropriate to the threat landscape; collaborate with relevant teams to resolve vulnerabilities Support the company s Disaster Recovery infrastructure alongside the Business Continuity & Emergency Recovery Team Assist in automating infrastructure tasks and supporting the deployment of new systems and applications Interested? Contact James Shepherd for more information.
3r d Line ICT Support Engineer Contract Type: permanent Salary: Grade F Salary £50,000 per annum - the salary includes a market supplement (reviewed annually), base pay band Grade F £37,280 £41,771 per annum Location: Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. Department: Systems and Information Reports to: Brett Clements Closing date: midnight 04.01.2026 About Us: At Derbyshire Fire & Rescue Service, we re more than an emergency service we re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it s responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Derbyshire Fire & Rescue Service is seeking a highly skilled 3rd Line ICT Support Engineer to join our Systems and Information team. This is a technical role requiring practitioner to expert-level knowledge across a wide range of IT infrastructure, systems, and data. You will play a key part in ensuring our mission-critical IT services remain secure, reliable, and high-performing. As a key member of the ICT team, you will provide third-line support to our workforce, ensuring that systems are secure, reliable, and fit for purpose. You ll work closely with colleagues to resolve complex issues and contribute to the continuous improvement of our ICT services. Key Responsibilities Provide advanced technical support for IT infrastructure, systems, and data, ensuring availability and performance. Install, configure, troubleshoot, and maintain enterprise-level hardware and software. Deliver IT services aligned with ITIL best practices. Act as a technical mentor within the ICT Service Delivery Team. Assist with project-based work, system upgrades, and contingency planning. Collaborate with internal teams and external partners on technical issues and ICT strategies. Participate in the on-call rota and occasional out-of-hours work. Essential Skills & Abilities: Strong organisational and time management skills. Ability to work independently and collaboratively. Excellent communication skills for technical and non-technical audiences. Proven ability to diagnose and resolve complex IT issues. Essential Knowledge & Experience: Advanced to expert-level knowledge of IT infrastructure technologies. Experience with servers (e.g., Windows Server), endpoints (Windows/Linux), virtualisation (VMware/Hyper-V), and cloud platforms (Azure/AWS). Strong understanding of IT security, business continuity, and network-based storage. Familiarity with ITSM systems and directory services (Active Directory, DNS, DHCP, Group Policy, PKI). Experience of business continuity and disaster recovery systems and methods Required Qualifications: Level 5 qualification in an IT-related subject or equivalent experience. E.g a diploma of higher education (DipHE), a foundation degree or higher national diploma (HND). English and Maths GCSE (Grade A -C or 9 4). Evidence of continuous professional development. Desirable: ITIL Foundation, Microsoft certifications. Why Join Us? Join us and you will be working in a varied and rewarding role, as part of a supportive team, helping to keep our critical IT systems running smoothly for a service that saves lives. What We Offer in Return: We believe in rewarding our people with more than just a salary. Here s what you can expect when you join us: Flexible working hours. Agile working (60% office based) Family friendly policies. Annual Leave entitlement of 25 days Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. How to Apply: To apply and find out more and see the Job Description and Person Specification, please click apply. The closing date for completed applications is midnight on 04.01.2026 Interviews will be held in the week commencing 19.01.2026
10/12/2025
Full time
3r d Line ICT Support Engineer Contract Type: permanent Salary: Grade F Salary £50,000 per annum - the salary includes a market supplement (reviewed annually), base pay band Grade F £37,280 £41,771 per annum Location: Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. Department: Systems and Information Reports to: Brett Clements Closing date: midnight 04.01.2026 About Us: At Derbyshire Fire & Rescue Service, we re more than an emergency service we re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it s responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Derbyshire Fire & Rescue Service is seeking a highly skilled 3rd Line ICT Support Engineer to join our Systems and Information team. This is a technical role requiring practitioner to expert-level knowledge across a wide range of IT infrastructure, systems, and data. You will play a key part in ensuring our mission-critical IT services remain secure, reliable, and high-performing. As a key member of the ICT team, you will provide third-line support to our workforce, ensuring that systems are secure, reliable, and fit for purpose. You ll work closely with colleagues to resolve complex issues and contribute to the continuous improvement of our ICT services. Key Responsibilities Provide advanced technical support for IT infrastructure, systems, and data, ensuring availability and performance. Install, configure, troubleshoot, and maintain enterprise-level hardware and software. Deliver IT services aligned with ITIL best practices. Act as a technical mentor within the ICT Service Delivery Team. Assist with project-based work, system upgrades, and contingency planning. Collaborate with internal teams and external partners on technical issues and ICT strategies. Participate in the on-call rota and occasional out-of-hours work. Essential Skills & Abilities: Strong organisational and time management skills. Ability to work independently and collaboratively. Excellent communication skills for technical and non-technical audiences. Proven ability to diagnose and resolve complex IT issues. Essential Knowledge & Experience: Advanced to expert-level knowledge of IT infrastructure technologies. Experience with servers (e.g., Windows Server), endpoints (Windows/Linux), virtualisation (VMware/Hyper-V), and cloud platforms (Azure/AWS). Strong understanding of IT security, business continuity, and network-based storage. Familiarity with ITSM systems and directory services (Active Directory, DNS, DHCP, Group Policy, PKI). Experience of business continuity and disaster recovery systems and methods Required Qualifications: Level 5 qualification in an IT-related subject or equivalent experience. E.g a diploma of higher education (DipHE), a foundation degree or higher national diploma (HND). English and Maths GCSE (Grade A -C or 9 4). Evidence of continuous professional development. Desirable: ITIL Foundation, Microsoft certifications. Why Join Us? Join us and you will be working in a varied and rewarding role, as part of a supportive team, helping to keep our critical IT systems running smoothly for a service that saves lives. What We Offer in Return: We believe in rewarding our people with more than just a salary. Here s what you can expect when you join us: Flexible working hours. Agile working (60% office based) Family friendly policies. Annual Leave entitlement of 25 days Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. How to Apply: To apply and find out more and see the Job Description and Person Specification, please click apply. The closing date for completed applications is midnight on 04.01.2026 Interviews will be held in the week commencing 19.01.2026
Spectrum IT Recruitment
Cheltenham, Gloucestershire
IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server , Azure , O365 , SharePoint , Intune , and Active Directory Group Policy . Expertise in VMware configuration and administration . Advanced knowledge of network and firewall configuration , including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification . Previous experience managing IT helpdesk operations . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
10/12/2025
Full time
IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server , Azure , O365 , SharePoint , Intune , and Active Directory Group Policy . Expertise in VMware configuration and administration . Advanced knowledge of network and firewall configuration , including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification . Previous experience managing IT helpdesk operations . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job DescriptionRole - 3rd Line Support Engineer Location: London - this role will require you to be onsite 5 days per week This assignment has arisen to provide support to our infrastructure environments, and we require an individual to carry out the following activities:o Trouble-shooting environmental infrastructure issues (Windows, RHEL, SAN, GPOs, WSUS, AD, AppLocker etc)o Working with the Netwo
10/12/2025
Full time
Job DescriptionRole - 3rd Line Support Engineer Location: London - this role will require you to be onsite 5 days per week This assignment has arisen to provide support to our infrastructure environments, and we require an individual to carry out the following activities:o Trouble-shooting environmental infrastructure issues (Windows, RHEL, SAN, GPOs, WSUS, AD, AppLocker etc)o Working with the Netwo
