Returners Programme About The Role Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you ll want to hear about the UK s leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You ll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. About You Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more About Us We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
08/09/2025
Full time
Returners Programme About The Role Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you ll want to hear about the UK s leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You ll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. About You Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more About Us We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Returners Programme About The Role Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you ll want to hear about the UK s leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You ll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. About You Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more About Us We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
08/09/2025
Full time
Returners Programme About The Role Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you ll want to hear about the UK s leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You ll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. About You Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more About Us We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Senior Contact Centre Engineer (UC/Telephony) Full Time Permanent Hybrid - London SE1 (1 day per week onsite) £70-80K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Senior Contact Centre Engineer looking for a new challenge? Do you have a background in Telephony + UC with a strong understanding of design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone, Genesys, Avaya, or Cisco along with hands-on telecoms or VoIP engineering experience and deep understanding of SIP, PSTN, SBCs and IP telephony? Here at ARM we are recruiting for a full time permanent Senior Contact Centre Engineer for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: We are seeking a seasoned professional with a strong telecom and contact centre background to lead the design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone, Genesys, Avaya, or Cisco. This hands-on role combines deep telephony expertise with practical experience in IVR design, queue management, and CRM integration. The successful candidate will act as a technical authority, mentoring junior engineers while delivering high-impact contact centre solutions for enterprise clients. Responsibilities: Solution Delivery and Integration: . Lead technical delivery of contact centre implementations across voice and digital channels. . Design and deploy IVR and queuing strategies aligned with customer experience objectives. . Ensure solution configurations are resilient, scalable, and meet compliance and security standards. Telephony and Infrastructure: . Manage configurations and troubleshooting for SIP trunks, PSTN access, SBCs, and PBX systems. . Implement contact centre components within NICE CXone, Genesys Cloud, Avaya, or Cisco platforms. . Design and support emergency routing and system failover scenarios. Application Integration: . Deliver CRM and third-party app integrations using REST or SOAP APIs. . Coordinate data flows between telephony platforms and business systems (Salesforce, Dynamics, etc.). . Conduct testing and validation of integration use cases. Technical Leadership: . Serve as an escalation point for complex contact centre infrastructure issues. . Mentor and support junior engineers and technical consultants. . Contribute to solution design documentation, handovers, and client technical briefings. Client Collaboration: . Participate in technical discovery workshops and requirement-gathering sessions. . Align solution architecture to client business goals. . Communicate clearly with technical and non-technical stakeholders. Qualifications: Required Skills & Experience: . 5yrs+ hands-on in telecoms or VoIP engineering roles, with at least 2 years in contact centre environments. . Strong experience with NICE CXone, Genesys, Avaya, or Cisco contact centre platforms. . Deep understanding of SIP, PSTN, SBCs, and IP telephony fundamentals. . Integration experience with CRMs and enterprise systems using web services/APIs. . Strong communication and stakeholder management skills. Preferred Skills: . Certifications in NICE CXone, Genesys Cloud, Cisco Collaboration, or Avaya. . Exposure to ITIL, TOGAF, or Agile project environments. . Experience in industries with regulatory requirements (eg, finance, healthcare). Working Conditions: * May require evening and weekend work during key implementation phases. . Flexibility to travel to client sites as needed. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
08/09/2025
Full time
Senior Contact Centre Engineer (UC/Telephony) Full Time Permanent Hybrid - London SE1 (1 day per week onsite) £70-80K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Senior Contact Centre Engineer looking for a new challenge? Do you have a background in Telephony + UC with a strong understanding of design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone, Genesys, Avaya, or Cisco along with hands-on telecoms or VoIP engineering experience and deep understanding of SIP, PSTN, SBCs and IP telephony? Here at ARM we are recruiting for a full time permanent Senior Contact Centre Engineer for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: We are seeking a seasoned professional with a strong telecom and contact centre background to lead the design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone, Genesys, Avaya, or Cisco. This hands-on role combines deep telephony expertise with practical experience in IVR design, queue management, and CRM integration. The successful candidate will act as a technical authority, mentoring junior engineers while delivering high-impact contact centre solutions for enterprise clients. Responsibilities: Solution Delivery and Integration: . Lead technical delivery of contact centre implementations across voice and digital channels. . Design and deploy IVR and queuing strategies aligned with customer experience objectives. . Ensure solution configurations are resilient, scalable, and meet compliance and security standards. Telephony and Infrastructure: . Manage configurations and troubleshooting for SIP trunks, PSTN access, SBCs, and PBX systems. . Implement contact centre components within NICE CXone, Genesys Cloud, Avaya, or Cisco platforms. . Design and support emergency routing and system failover scenarios. Application Integration: . Deliver CRM and third-party app integrations using REST or SOAP APIs. . Coordinate data flows between telephony platforms and business systems (Salesforce, Dynamics, etc.). . Conduct testing and validation of integration use cases. Technical Leadership: . Serve as an escalation point for complex contact centre infrastructure issues. . Mentor and support junior engineers and technical consultants. . Contribute to solution design documentation, handovers, and client technical briefings. Client Collaboration: . Participate in technical discovery workshops and requirement-gathering sessions. . Align solution architecture to client business goals. . Communicate clearly with technical and non-technical stakeholders. Qualifications: Required Skills & Experience: . 5yrs+ hands-on in telecoms or VoIP engineering roles, with at least 2 years in contact centre environments. . Strong experience with NICE CXone, Genesys, Avaya, or Cisco contact centre platforms. . Deep understanding of SIP, PSTN, SBCs, and IP telephony fundamentals. . Integration experience with CRMs and enterprise systems using web services/APIs. . Strong communication and stakeholder management skills. Preferred Skills: . Certifications in NICE CXone, Genesys Cloud, Cisco Collaboration, or Avaya. . Exposure to ITIL, TOGAF, or Agile project environments. . Experience in industries with regulatory requirements (eg, finance, healthcare). Working Conditions: * May require evening and weekend work during key implementation phases. . Flexibility to travel to client sites as needed. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Test Analyst - £45K-£50K Hybrid - 1-2 days per week in Cardiff 2-stage interview process We're working with a leading global not-for-profit organisation that delivers world-class education programmes. With multiple Salesforce implementations already in place and a new version set to be rolled out to improve user experience and efficiency, the organisation has created a dedicated UK Salesforce team. This group of engineers and analysts is now looking for an experienced Test Analyst to help ensure quality and reliability across its critical systems. The role You will lead testing and quality assurance activities within the Salesforce development team, overseeing the testing function from strategy to execution. This includes managing test plans, implementing best-practice testing methodologies, and ensuring all applications meet high quality standards while adhering to established processes. Skills & experience required Proven experience in software testing and quality assurance, ideally with Salesforce (essential) Strong knowledge of software development methodologies, testing best practices, and QA processes Proficiency in test management and automation Hands-on experience with System and System Integration testing Skilled in UI and API test automation tools Experience working within Agile and DevOps delivery models Salesforce certification (advantageous) This role will see you in the Cardiff office 1-2 days per week so applicants must live within a commutable distance or be willing to relocate. Alongside a salary up to £50,000 and some great benefits, this role is a great opportunity for someone looking for a meaningful role in a company that is doing good in the world. Please note: we are unable to offer sponsorship so candidates must have the right to work in the UK. RSG Plc is acting as an Employment Agency in relation to this vacancy.
08/09/2025
Full time
Test Analyst - £45K-£50K Hybrid - 1-2 days per week in Cardiff 2-stage interview process We're working with a leading global not-for-profit organisation that delivers world-class education programmes. With multiple Salesforce implementations already in place and a new version set to be rolled out to improve user experience and efficiency, the organisation has created a dedicated UK Salesforce team. This group of engineers and analysts is now looking for an experienced Test Analyst to help ensure quality and reliability across its critical systems. The role You will lead testing and quality assurance activities within the Salesforce development team, overseeing the testing function from strategy to execution. This includes managing test plans, implementing best-practice testing methodologies, and ensuring all applications meet high quality standards while adhering to established processes. Skills & experience required Proven experience in software testing and quality assurance, ideally with Salesforce (essential) Strong knowledge of software development methodologies, testing best practices, and QA processes Proficiency in test management and automation Hands-on experience with System and System Integration testing Skilled in UI and API test automation tools Experience working within Agile and DevOps delivery models Salesforce certification (advantageous) This role will see you in the Cardiff office 1-2 days per week so applicants must live within a commutable distance or be willing to relocate. Alongside a salary up to £50,000 and some great benefits, this role is a great opportunity for someone looking for a meaningful role in a company that is doing good in the world. Please note: we are unable to offer sponsorship so candidates must have the right to work in the UK. RSG Plc is acting as an Employment Agency in relation to this vacancy.
DevOps Engineer / Salesforce Developer - £55K-£60K Hybrid - 1-2 days per week in Cardiff 2-stage interview process Method Resourcing are partnering with a leading global not-for-profit organisation at the forefront of international education. Salesforce is the organisation's critical operational backbone, used by 16-18 business teams across the globe. With a new version set to be implemented to improve user experience and efficiency, a dedicated UK Salesforce team of engineers and analysts has been established - and you could be part of it. The role As a DevOps Engineer/Salesforce Engineer, you'll join this newly formed Salesforce development team, building and enhancing applications for a wide range of stakeholders. You'll work on a highly customised Salesforce platform, applying your technical expertise to deliver robust, scalable, and efficient solutions. This role requires deep technical understanding, hands-on experience with Salesforce architecture, and strong development skills - alongside the ability to thrive in a collaborative, product-focused environment. Skills & experience required Deep knowledge of Salesforce (essential) Proven experience as a developer Experience with DevOps, GIT, and CI/CD pipelines Infrastructure as Code experience Strong configuration management skills in complex environments Salesforce certification (advantageous) This role will see you in the Cardiff office 1-2 days per week so applicants must live in a commutable distance or be willing to relocate. As well as a salary up to £60,000 and some great benefits, this role offers you the opportunity to work in a meaningful role for a company who are doing good in the world. RSG Plc is acting as an Employment Agency in relation to this vacancy.
08/09/2025
Full time
DevOps Engineer / Salesforce Developer - £55K-£60K Hybrid - 1-2 days per week in Cardiff 2-stage interview process Method Resourcing are partnering with a leading global not-for-profit organisation at the forefront of international education. Salesforce is the organisation's critical operational backbone, used by 16-18 business teams across the globe. With a new version set to be implemented to improve user experience and efficiency, a dedicated UK Salesforce team of engineers and analysts has been established - and you could be part of it. The role As a DevOps Engineer/Salesforce Engineer, you'll join this newly formed Salesforce development team, building and enhancing applications for a wide range of stakeholders. You'll work on a highly customised Salesforce platform, applying your technical expertise to deliver robust, scalable, and efficient solutions. This role requires deep technical understanding, hands-on experience with Salesforce architecture, and strong development skills - alongside the ability to thrive in a collaborative, product-focused environment. Skills & experience required Deep knowledge of Salesforce (essential) Proven experience as a developer Experience with DevOps, GIT, and CI/CD pipelines Infrastructure as Code experience Strong configuration management skills in complex environments Salesforce certification (advantageous) This role will see you in the Cardiff office 1-2 days per week so applicants must live in a commutable distance or be willing to relocate. As well as a salary up to £60,000 and some great benefits, this role offers you the opportunity to work in a meaningful role for a company who are doing good in the world. RSG Plc is acting as an Employment Agency in relation to this vacancy.
Lead Engineer (Salesforce / Vlocity AND .Net Azure) Permanent - Middlesbrough Hybrid (circa 3 days a week in the office) FPSG seek an experienced Lead Engineer, who can bring both 'Team' and 'Technical' leadership to assist the creation of a new Single Source Digital Platform. You will be central to building the new Salesforce Industries / Vlocity platform, maximising the .Net Azure estate. The Lead Engineer's responsibilities will include: Leading the engineering team from the front, setting & managing expectations. Championing excellence across design, coding and implementation. Contribute to setting, executing and delivering the engineering strategy. Bringing a hands on approach to code review, best practice and troubleshooting, for both team members and third-party engineers. Coordinating representation of your team with Product Owners, Scrum Masters, SME's and Business sponsors. Championing an Agile and DevOps orientated operating model, improving core DORA metrics. Brining industry experience and understanding to the forefront of Salesforce development in an Azure .Net technical estate. Bring inspiration and ingenuity to deliver scalable, best of breed solutions. Acting as a line manager and mentor to development team colleagues. To be the successful as Lead Engineer, you will need experience of: A track record leading high performing engineering teams It is ESSENTIAL to have a demonstrable and up-to-date track record in Salesforce / Salesforce Industries / Vlocity amd its wider Ecosystem, Integration services and applications architecture. Experience in .Net Services Experience in Azure Cloud Exposure to ADO pipelines, and React web applications is desirable A proven ability to design and deliver complex high volume solutions, ideally in a financial services environment An understanding of current and emerging technologies and their potential to deliver business benefits A product-centric approach to Agile development. Please note: This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. In addition to Middlesbrough, office locations including Leeds, Bristol, Tunbridge Wells or Bournemouth can be considered If Salesforce Industries / Vlocity development experience encorporating .Net Azure, is not cleary highlighted on your CV your application cannot be progressed. Reward This client has an enviable reputation of offering candidates a diverse range of enterprise project opportunities, where complexity and collaboration will ensure continual personal and technical development. In return, the successful Engineer will receive: a salary and package commensurate with experience and in the upper quartile for the market, Bonus options, Enhanced pension, Extensive employee benefits programme. Key skills terminology Sales Force Engineer, Lead Salesforce Engineer, Principal Salesforce Engineer, Salesforce Technical Lead, Salesforce, .Net, Azure, RDBMS, SQL, CI, CD, DevOps, Agile, SCRUM, DORA. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
08/09/2025
Full time
Lead Engineer (Salesforce / Vlocity AND .Net Azure) Permanent - Middlesbrough Hybrid (circa 3 days a week in the office) FPSG seek an experienced Lead Engineer, who can bring both 'Team' and 'Technical' leadership to assist the creation of a new Single Source Digital Platform. You will be central to building the new Salesforce Industries / Vlocity platform, maximising the .Net Azure estate. The Lead Engineer's responsibilities will include: Leading the engineering team from the front, setting & managing expectations. Championing excellence across design, coding and implementation. Contribute to setting, executing and delivering the engineering strategy. Bringing a hands on approach to code review, best practice and troubleshooting, for both team members and third-party engineers. Coordinating representation of your team with Product Owners, Scrum Masters, SME's and Business sponsors. Championing an Agile and DevOps orientated operating model, improving core DORA metrics. Brining industry experience and understanding to the forefront of Salesforce development in an Azure .Net technical estate. Bring inspiration and ingenuity to deliver scalable, best of breed solutions. Acting as a line manager and mentor to development team colleagues. To be the successful as Lead Engineer, you will need experience of: A track record leading high performing engineering teams It is ESSENTIAL to have a demonstrable and up-to-date track record in Salesforce / Salesforce Industries / Vlocity amd its wider Ecosystem, Integration services and applications architecture. Experience in .Net Services Experience in Azure Cloud Exposure to ADO pipelines, and React web applications is desirable A proven ability to design and deliver complex high volume solutions, ideally in a financial services environment An understanding of current and emerging technologies and their potential to deliver business benefits A product-centric approach to Agile development. Please note: This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. In addition to Middlesbrough, office locations including Leeds, Bristol, Tunbridge Wells or Bournemouth can be considered If Salesforce Industries / Vlocity development experience encorporating .Net Azure, is not cleary highlighted on your CV your application cannot be progressed. Reward This client has an enviable reputation of offering candidates a diverse range of enterprise project opportunities, where complexity and collaboration will ensure continual personal and technical development. In return, the successful Engineer will receive: a salary and package commensurate with experience and in the upper quartile for the market, Bonus options, Enhanced pension, Extensive employee benefits programme. Key skills terminology Sales Force Engineer, Lead Salesforce Engineer, Principal Salesforce Engineer, Salesforce Technical Lead, Salesforce, .Net, Azure, RDBMS, SQL, CI, CD, DevOps, Agile, SCRUM, DORA. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
Salesforce DevOps Engineer 6 Months £400 - £500 Outside IR35 Fully Remote A leading organisation, currently navigating a chain of acquisitions, is seeking a Salesforce DevOps Engineer to support their evolving Salesforce estate. With active deployments across Sales Cloud and Service Cloud , and infrastructure spanning Azure and AWS . This 6 month contract is determined as Outside IR35 paying between £400 - £500 per day and requires no onsite work. Key Requirements: Proven background in Salesforce DevOps delivery centric roles. Hands-on expertise with Copado , Gearset , Visual Studio , and Git. Strong understanding of Sales Cloud and Service Cloud architecture. Experience working in multi-cloud environments ( Azure / AWS ). Familiarity with deployment best practices and automated testing. If this Salesforce DevOps opportunity sounds like a good fit, please apply with your most up-to-date CV and we'll be in touch to discuss next steps. Salesforce DevOps Engineer 6 Months £400 - £500 Outside IR35 Fully Remote
08/09/2025
Full time
Salesforce DevOps Engineer 6 Months £400 - £500 Outside IR35 Fully Remote A leading organisation, currently navigating a chain of acquisitions, is seeking a Salesforce DevOps Engineer to support their evolving Salesforce estate. With active deployments across Sales Cloud and Service Cloud , and infrastructure spanning Azure and AWS . This 6 month contract is determined as Outside IR35 paying between £400 - £500 per day and requires no onsite work. Key Requirements: Proven background in Salesforce DevOps delivery centric roles. Hands-on expertise with Copado , Gearset , Visual Studio , and Git. Strong understanding of Sales Cloud and Service Cloud architecture. Experience working in multi-cloud environments ( Azure / AWS ). Familiarity with deployment best practices and automated testing. If this Salesforce DevOps opportunity sounds like a good fit, please apply with your most up-to-date CV and we'll be in touch to discuss next steps. Salesforce DevOps Engineer 6 Months £400 - £500 Outside IR35 Fully Remote
Head of Engineering / System Development Manager - up to 70k base with great benefits Remote working with an office Glasgow We are looking for a strategic, hands-on Head of Engineering to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full lifecycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (e.g., SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including real-time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software lifecycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (e.g., GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including backend, frontend, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience 8+ years of software engineering experience with 3+ years in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js / PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development lifecycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
08/09/2025
Full time
Head of Engineering / System Development Manager - up to 70k base with great benefits Remote working with an office Glasgow We are looking for a strategic, hands-on Head of Engineering to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full lifecycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (e.g., SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including real-time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software lifecycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (e.g., GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including backend, frontend, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience 8+ years of software engineering experience with 3+ years in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js / PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development lifecycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
Location: Midlands Region - Fully Remote Industry: Manufacturing & Engineering Market Leader Package: £45,000-£50,000 + Bonus + Company Car + Remote Set Up A role where growth is built in. If you're a B2B sales professional who thrives on both winning new business and developing long-term client relationships, this is a rare chance to step into a newly created role with a market leader - and shape it your way. This isn't replacing someone. There's no "how it's always been done." You'll be the first external-facing Business Development Manager here, giving you full autonomy to open doors, grow accounts, and leave your mark. Why you'll want this job: Growth potential: With no predecessor, you'll be setting the standard and driving your own pipeline. Autonomy: Fully remote role with the freedom to run your territory the way you know works best. Balance: Around 60% new business development, 40% account management - so you'll keep building on wins while chasing the next big opportunity. Reputation: You'll represent a true market leader in manufacturing and engineering. What you'll be doing: Drive profitable sales growth across your territory, hitting budget and margin targets. Win new business across defined industry segments. Manage and grow a portfolio of medium to major accounts, building strong, lasting relationships with decision-makers. Lead the sales process from first contact to close, coordinating with Internal Sales Associates for solution design, pricing, and proposals. Maintain accurate customer data and track opportunities in Salesforce CRM. Represent the company at trade events and exhibitions. Monitor market trends, spot competitor movements, and adapt your approach to stay ahead. What you'll bring: Proven track record in solution-based B2B sales, ideally in manufacturing, engineering, or production. Skilled at both hunting and farming - winning new clients and maximising existing ones. Commercially sharp with the confidence to negotiate and close deals independently. Strong communicator who builds rapport quickly and credibly at all levels. Comfortable running your own territory, managing funnels, and working to sales targets.
08/09/2025
Full time
Location: Midlands Region - Fully Remote Industry: Manufacturing & Engineering Market Leader Package: £45,000-£50,000 + Bonus + Company Car + Remote Set Up A role where growth is built in. If you're a B2B sales professional who thrives on both winning new business and developing long-term client relationships, this is a rare chance to step into a newly created role with a market leader - and shape it your way. This isn't replacing someone. There's no "how it's always been done." You'll be the first external-facing Business Development Manager here, giving you full autonomy to open doors, grow accounts, and leave your mark. Why you'll want this job: Growth potential: With no predecessor, you'll be setting the standard and driving your own pipeline. Autonomy: Fully remote role with the freedom to run your territory the way you know works best. Balance: Around 60% new business development, 40% account management - so you'll keep building on wins while chasing the next big opportunity. Reputation: You'll represent a true market leader in manufacturing and engineering. What you'll be doing: Drive profitable sales growth across your territory, hitting budget and margin targets. Win new business across defined industry segments. Manage and grow a portfolio of medium to major accounts, building strong, lasting relationships with decision-makers. Lead the sales process from first contact to close, coordinating with Internal Sales Associates for solution design, pricing, and proposals. Maintain accurate customer data and track opportunities in Salesforce CRM. Represent the company at trade events and exhibitions. Monitor market trends, spot competitor movements, and adapt your approach to stay ahead. What you'll bring: Proven track record in solution-based B2B sales, ideally in manufacturing, engineering, or production. Skilled at both hunting and farming - winning new clients and maximising existing ones. Commercially sharp with the confidence to negotiate and close deals independently. Strong communicator who builds rapport quickly and credibly at all levels. Comfortable running your own territory, managing funnels, and working to sales targets.
A leading specialist in innovative infrastructure solutions is seeking a Business Development Manager . This role will focus on developing new business opportunities for a proprietary Smart, Solar EV Charging Hub, driving sales growth, expanding the client base, and ensuring the delivery of best-in-class service. The Business Development Manager will: Work closely with Marketing and Development, to grow a sustainable pipeline of opportunities in target market sectors, focused on client satisfaction and profitability. Carry out due diligence on potential counterparties and competitors, then working with Finance/Legal to develop winning commercial offers to move opportunities to contract close. Agree and meet sales targets, establishing KPI's and performance tracking and updating progress/results in CRM and client databases. Presenting performance to Directors/Board. Ensure proposals are successfully transitioned from initial bid/presentation to contract close. Generate leads and call prospective clients, in order to arrange face to face meetings. The Business Development Manager will have: Degree Preferred (Engineering/Electronics/Real Estate/Economics). Minimum of 5 years sales experience. Track record in long term client relationships, closing deals and client satisfaction. A minimum of 5 years sales experience. Proficiency in Office 365, Jira & CRM systems (ideally Salesforce) Renewable energy sector knowledge (particularly EV charging) and ability to sell these products to a client base. Commercially awareness and well-organised - able to deliver to deadline/budget. If this sounds like a great opportunity for you, simply apply online by submitting a copy of your up-to-date CV and a member of the EVera team will be in touch with more details!
08/09/2025
Full time
A leading specialist in innovative infrastructure solutions is seeking a Business Development Manager . This role will focus on developing new business opportunities for a proprietary Smart, Solar EV Charging Hub, driving sales growth, expanding the client base, and ensuring the delivery of best-in-class service. The Business Development Manager will: Work closely with Marketing and Development, to grow a sustainable pipeline of opportunities in target market sectors, focused on client satisfaction and profitability. Carry out due diligence on potential counterparties and competitors, then working with Finance/Legal to develop winning commercial offers to move opportunities to contract close. Agree and meet sales targets, establishing KPI's and performance tracking and updating progress/results in CRM and client databases. Presenting performance to Directors/Board. Ensure proposals are successfully transitioned from initial bid/presentation to contract close. Generate leads and call prospective clients, in order to arrange face to face meetings. The Business Development Manager will have: Degree Preferred (Engineering/Electronics/Real Estate/Economics). Minimum of 5 years sales experience. Track record in long term client relationships, closing deals and client satisfaction. A minimum of 5 years sales experience. Proficiency in Office 365, Jira & CRM systems (ideally Salesforce) Renewable energy sector knowledge (particularly EV charging) and ability to sell these products to a client base. Commercially awareness and well-organised - able to deliver to deadline/budget. If this sounds like a great opportunity for you, simply apply online by submitting a copy of your up-to-date CV and a member of the EVera team will be in touch with more details!
William Scott Consulting Ltd
Oldbury, West Midlands
Location: Midlands Region - Fully Remote Commutable from: Birmingham, Wolverhampton, Hereford, Walsall, Coventry, Telford, Worcester, Stoke, Leicester, Derby, Northampton. Industry: Manufacturing & Engineering Market Leader Package: £45,000-£50,000 + Bonus + Company Car + Remote Set Up A role where growth is built in. If you're a B2B sales professional who thrives on both winning new business and developing long-term client relationships, this is a rare chance to step into a newly created role with a market leader - and shape it your way. This isn't replacing someone. There's no "how it's always been done." You'll be the first external-facing Business Development Manager here, giving you full autonomy to open doors, grow accounts, and leave your mark. Why you'll want this job: Growth potential: With no predecessor, you'll be setting the standard and driving your own pipeline. Autonomy: Fully remote role with the freedom to run your territory the way you know works best. Balance: Around 60% new business development, 40% account management - so you'll keep building on wins while chasing the next big opportunity. Reputation: You'll represent a true market leader in manufacturing and engineering. What you'll be doing: Drive profitable sales growth across your territory, hitting budget and margin targets. Win new business across defined industry segments. Manage and grow a portfolio of medium to major accounts, building strong, lasting relationships with decision-makers. Lead the sales process from first contact to close, coordinating with Internal Sales Associates for solution design, pricing, and proposals. Maintain accurate customer data and track opportunities in Salesforce CRM. Represent the company at trade events and exhibitions. Monitor market trends, spot competitor movements, and adapt your approach to stay ahead. What you'll bring: Proven track record in solution-based B2B sales, ideally in manufacturing, engineering, or production. Skilled at both hunting and farming - winning new clients and maximising existing ones. Commercially sharp with the confidence to negotiate and close deals independently. Strong communicator who builds rapport quickly and credibly at all levels. Comfortable running your own territory, managing funnels, and working to sales targets.
08/09/2025
Full time
Location: Midlands Region - Fully Remote Commutable from: Birmingham, Wolverhampton, Hereford, Walsall, Coventry, Telford, Worcester, Stoke, Leicester, Derby, Northampton. Industry: Manufacturing & Engineering Market Leader Package: £45,000-£50,000 + Bonus + Company Car + Remote Set Up A role where growth is built in. If you're a B2B sales professional who thrives on both winning new business and developing long-term client relationships, this is a rare chance to step into a newly created role with a market leader - and shape it your way. This isn't replacing someone. There's no "how it's always been done." You'll be the first external-facing Business Development Manager here, giving you full autonomy to open doors, grow accounts, and leave your mark. Why you'll want this job: Growth potential: With no predecessor, you'll be setting the standard and driving your own pipeline. Autonomy: Fully remote role with the freedom to run your territory the way you know works best. Balance: Around 60% new business development, 40% account management - so you'll keep building on wins while chasing the next big opportunity. Reputation: You'll represent a true market leader in manufacturing and engineering. What you'll be doing: Drive profitable sales growth across your territory, hitting budget and margin targets. Win new business across defined industry segments. Manage and grow a portfolio of medium to major accounts, building strong, lasting relationships with decision-makers. Lead the sales process from first contact to close, coordinating with Internal Sales Associates for solution design, pricing, and proposals. Maintain accurate customer data and track opportunities in Salesforce CRM. Represent the company at trade events and exhibitions. Monitor market trends, spot competitor movements, and adapt your approach to stay ahead. What you'll bring: Proven track record in solution-based B2B sales, ideally in manufacturing, engineering, or production. Skilled at both hunting and farming - winning new clients and maximising existing ones. Commercially sharp with the confidence to negotiate and close deals independently. Strong communicator who builds rapport quickly and credibly at all levels. Comfortable running your own territory, managing funnels, and working to sales targets.
Business Development Manager - Electronics / EMC Solutions Location: Remote, UK An excellent opportunity for an experienced Business Development Manager (Remote) to join a leading UK-based manufacturer of high-engineered cable harnesses and interconnect solutions. This role focuses on driving growth through distributor management, new business acquisition, and strategic development of EMC Filter solutions across the UK. This role is ideal for a commercially-minded individual with a technical understanding of electrical/electronic applications, who can independently manage accounts, identify new opportunities, and maintain strong distributor relationships. Main Responsibilities of the Business Development Manager (Remote): Manage sales and marketing activities for Roxburgh EMC across the UK Build and maintain relationships with existing distribution partners Act as a subject matter expert (SME) for EMC Filters, product technology, and target market solutions Identify, investigate, and develop new business opportunities aligned with strategic growth objectives Formulate and execute distributor growth plans and provide value-added solutions to customers Generate demand through seminars, training, and awareness campaigns for assigned customers Analyse program impacts, market trends, and customer needs to influence business strategy and product roadmap Perform regular business and performance reviews with partners Maintain accurate reporting and CRM updates for sales activity Requirements of the Business Development Manager based in the UK (Remote): Degree-level qualification in Electrical / Electronic Engineering, or equivalent experience Minimum 2 years' commercial experience, ideally within electronics or electrical applications Demonstrable knowledge of distribution strategy development Proven ability to identify and onboard new partners to expand market share Track record in cultivating and growing existing distributor relationships Strong commercial awareness and analytical skills to assess market trends and growth opportunities Proficiency in Microsoft Office and CRM systems (e.G., Salesforce) Excellent communication, negotiation, and stakeholder management skills To apply for this Business Development Manager (Remote), please send your CV to: (url removed) or call (phone number removed) / (phone number removed)
08/09/2025
Full time
Business Development Manager - Electronics / EMC Solutions Location: Remote, UK An excellent opportunity for an experienced Business Development Manager (Remote) to join a leading UK-based manufacturer of high-engineered cable harnesses and interconnect solutions. This role focuses on driving growth through distributor management, new business acquisition, and strategic development of EMC Filter solutions across the UK. This role is ideal for a commercially-minded individual with a technical understanding of electrical/electronic applications, who can independently manage accounts, identify new opportunities, and maintain strong distributor relationships. Main Responsibilities of the Business Development Manager (Remote): Manage sales and marketing activities for Roxburgh EMC across the UK Build and maintain relationships with existing distribution partners Act as a subject matter expert (SME) for EMC Filters, product technology, and target market solutions Identify, investigate, and develop new business opportunities aligned with strategic growth objectives Formulate and execute distributor growth plans and provide value-added solutions to customers Generate demand through seminars, training, and awareness campaigns for assigned customers Analyse program impacts, market trends, and customer needs to influence business strategy and product roadmap Perform regular business and performance reviews with partners Maintain accurate reporting and CRM updates for sales activity Requirements of the Business Development Manager based in the UK (Remote): Degree-level qualification in Electrical / Electronic Engineering, or equivalent experience Minimum 2 years' commercial experience, ideally within electronics or electrical applications Demonstrable knowledge of distribution strategy development Proven ability to identify and onboard new partners to expand market share Track record in cultivating and growing existing distributor relationships Strong commercial awareness and analytical skills to assess market trends and growth opportunities Proficiency in Microsoft Office and CRM systems (e.G., Salesforce) Excellent communication, negotiation, and stakeholder management skills To apply for this Business Development Manager (Remote), please send your CV to: (url removed) or call (phone number removed) / (phone number removed)
Business Development Manager Swansea 26587/400 30,000 - 40,000 plus bonus, pension and more. Benefits Package: A starting salary of between 30,000 - 40,000 Annual bonus scheme Company pension scheme 22 days holidays plus bank holidays Part of a large International Group, this successful manufacturer leads the way in R&D and solutions to industry. The business has developed over 150 variations are experiencing excellent progress in the market. They have exciting growth plans to double the turnover over the next 5 years and they are currently looking for a Business Development Manager to support this. Role & Responsibilities: Sales and Strategy Development: Proactively drive sales, targeting key sectors. Develop and implement strategic sales plans to achieve growth across various outreach channels (email, phone, virtual meetings, in-person visits). Identify and engage with decision-makers to generate new business opportunities. Relationship Building and Client Management: Build and maintain strong, long-term relationships with new and existing clients, acting as the main point of contact for high-level stakeholders. Follow up on quotations and leads, ensuring a high conversion rate from enquiries to sales orders. Knowledge, Skills & Experience: Proven sales and business development experience, ideally within the built environment, construction, or tech industries. Ability to engage with senior-level decision-makers, build rapport, and present complex solutions. Experience using CRM systems (Odoo, Salesforce, or similar) to manage sales pipelines and reporting. If you are interested in more information, please contact Sam Paynter. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
08/09/2025
Full time
Business Development Manager Swansea 26587/400 30,000 - 40,000 plus bonus, pension and more. Benefits Package: A starting salary of between 30,000 - 40,000 Annual bonus scheme Company pension scheme 22 days holidays plus bank holidays Part of a large International Group, this successful manufacturer leads the way in R&D and solutions to industry. The business has developed over 150 variations are experiencing excellent progress in the market. They have exciting growth plans to double the turnover over the next 5 years and they are currently looking for a Business Development Manager to support this. Role & Responsibilities: Sales and Strategy Development: Proactively drive sales, targeting key sectors. Develop and implement strategic sales plans to achieve growth across various outreach channels (email, phone, virtual meetings, in-person visits). Identify and engage with decision-makers to generate new business opportunities. Relationship Building and Client Management: Build and maintain strong, long-term relationships with new and existing clients, acting as the main point of contact for high-level stakeholders. Follow up on quotations and leads, ensuring a high conversion rate from enquiries to sales orders. Knowledge, Skills & Experience: Proven sales and business development experience, ideally within the built environment, construction, or tech industries. Ability to engage with senior-level decision-makers, build rapport, and present complex solutions. Experience using CRM systems (Odoo, Salesforce, or similar) to manage sales pipelines and reporting. If you are interested in more information, please contact Sam Paynter. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
City & Capital are currently working with one of the UK's most dynamic and fast-growing specialist property finance lenders who are renowned for their innovation and tailored products to suit the needs of a broad range of professional borrowers, such as property developers and investors. Our client currently offers a range of property-backed loans to cover bridging finance, development exits, commercial mortgages and buy to let. Due to success to date, the lender has now doubled the size of their UK loan book and team 6 times in the last 6 years, with plans to achieve this for a 7th time across the coming period. Due to these increasing levels of high activity, they are generating more and more customer and performance data than ever before and are embarking on a key project to best manage & utilise this. An agile and robust data management and utilisation plan will be key to the attainment of this. Our client is therefore seeking an individual who will play an integral role in building & maintaining the businesses core data infrastructure & to deliver on the demands as outlined below. You will work closely with the lenders Chief Mortgage Officer & Senior Data Lead within the role. This is also a role that comes with plenty of progression potential for those that are successful in the role. About the Role As a Data Engineer, you will play a key role in building and maintaining the business's core data infrastructure. Working closely with the Chief Mortgage Officer, Senior Data Lead and Market Analysts you will enable scalable reporting, clean data flows, and analytics-ready datasets that underpin everything from product development and underwriting to compliance and performance tracking. You'll take ownership of automated data pipelines, cloud infrastructure within Microsoft Fabric, and integrations with platforms like Salesforce and core lending systems. Your work will be vital to ensuring data is accurate, structured, and available powering both real-time business intelligence and future advanced analytics. Key Responsibilities Design and develop automated ETL/ELT pipelines using SQL and Python Integrate internal/external data sources via APIs and platform connectors Model and structure data for scalable analytics (e.g., star/snowflake schemas) Administer Microsoft Fabric Lakehouse and Azure services Optimise performance across queries, datasets, and pipelines Apply data validation, cleansing, and standardisation rules Document pipeline logic and contribute to business-wide metadata catalogues Collaborate with BI, Change, and Product teams to align data outputs to needs Support groundwork for future data science and machine learning initiatives The successful applicant will be proficient in SQL and Python, with a proven track record of building and maintaining ETL/ELT pipelines. Experience working with Microsoft Fabric, Azure Data Factory, and modern Lakehouse or data warehouse architecture is essential. You'll demonstrate a strong focus on data quality and governance and be adept at integrating third-party APIs and transforming raw data into analytics-ready assets. Prior experience in financial services or lending is preferred, and the ability to communicate data requirements clearly across business teams will be key to success in this role. You'll be a technically strong data professional with hands-on experience in pipeline development, cloud-based data infrastructure, and performance optimisation. You will be at your best when working collaboratively in fast-paced environments and when translating complex business needs into structured, reliable data systems. On?Offer Our client is ideally looking to pay between £50k - £705as a basic salary for the ideal individual, relevant to experience. Higher offers may also be considered for exceptional talent and potential. Salary will be complemented by a favourable bonus scheme too, that will significantly enhance annual earnings. Most notably, due to our clients continued growth & strong and proven promote from within policy, this is also a role that comes with plenty of progression potential, where excellent performance is delivered. In turn, this could see you propel both career standing & salary within, as you make a real impact on the role and business. The?role?will?be?based?in?our?clients?Mayfair?offices,?offering?a?collaborative?and?fast paced working environment. There is a reasonable amount of urgency to fill this position as you might expect, for the reasons outlined. We do not expect this role to be on the market for long! Therefore, if this role does sound like one that you are both qualified for and interested in then we look forward to your application as soon as possible. We do not expect this role to be on the market for long! We will aim to review your application as soon as possible and get back to you with an update following. We look forward to hearing from you. Kind Regards, The City and Capital Team
08/09/2025
Full time
City & Capital are currently working with one of the UK's most dynamic and fast-growing specialist property finance lenders who are renowned for their innovation and tailored products to suit the needs of a broad range of professional borrowers, such as property developers and investors. Our client currently offers a range of property-backed loans to cover bridging finance, development exits, commercial mortgages and buy to let. Due to success to date, the lender has now doubled the size of their UK loan book and team 6 times in the last 6 years, with plans to achieve this for a 7th time across the coming period. Due to these increasing levels of high activity, they are generating more and more customer and performance data than ever before and are embarking on a key project to best manage & utilise this. An agile and robust data management and utilisation plan will be key to the attainment of this. Our client is therefore seeking an individual who will play an integral role in building & maintaining the businesses core data infrastructure & to deliver on the demands as outlined below. You will work closely with the lenders Chief Mortgage Officer & Senior Data Lead within the role. This is also a role that comes with plenty of progression potential for those that are successful in the role. About the Role As a Data Engineer, you will play a key role in building and maintaining the business's core data infrastructure. Working closely with the Chief Mortgage Officer, Senior Data Lead and Market Analysts you will enable scalable reporting, clean data flows, and analytics-ready datasets that underpin everything from product development and underwriting to compliance and performance tracking. You'll take ownership of automated data pipelines, cloud infrastructure within Microsoft Fabric, and integrations with platforms like Salesforce and core lending systems. Your work will be vital to ensuring data is accurate, structured, and available powering both real-time business intelligence and future advanced analytics. Key Responsibilities Design and develop automated ETL/ELT pipelines using SQL and Python Integrate internal/external data sources via APIs and platform connectors Model and structure data for scalable analytics (e.g., star/snowflake schemas) Administer Microsoft Fabric Lakehouse and Azure services Optimise performance across queries, datasets, and pipelines Apply data validation, cleansing, and standardisation rules Document pipeline logic and contribute to business-wide metadata catalogues Collaborate with BI, Change, and Product teams to align data outputs to needs Support groundwork for future data science and machine learning initiatives The successful applicant will be proficient in SQL and Python, with a proven track record of building and maintaining ETL/ELT pipelines. Experience working with Microsoft Fabric, Azure Data Factory, and modern Lakehouse or data warehouse architecture is essential. You'll demonstrate a strong focus on data quality and governance and be adept at integrating third-party APIs and transforming raw data into analytics-ready assets. Prior experience in financial services or lending is preferred, and the ability to communicate data requirements clearly across business teams will be key to success in this role. You'll be a technically strong data professional with hands-on experience in pipeline development, cloud-based data infrastructure, and performance optimisation. You will be at your best when working collaboratively in fast-paced environments and when translating complex business needs into structured, reliable data systems. On?Offer Our client is ideally looking to pay between £50k - £705as a basic salary for the ideal individual, relevant to experience. Higher offers may also be considered for exceptional talent and potential. Salary will be complemented by a favourable bonus scheme too, that will significantly enhance annual earnings. Most notably, due to our clients continued growth & strong and proven promote from within policy, this is also a role that comes with plenty of progression potential, where excellent performance is delivered. In turn, this could see you propel both career standing & salary within, as you make a real impact on the role and business. The?role?will?be?based?in?our?clients?Mayfair?offices,?offering?a?collaborative?and?fast paced working environment. There is a reasonable amount of urgency to fill this position as you might expect, for the reasons outlined. We do not expect this role to be on the market for long! Therefore, if this role does sound like one that you are both qualified for and interested in then we look forward to your application as soon as possible. We do not expect this role to be on the market for long! We will aim to review your application as soon as possible and get back to you with an update following. We look forward to hearing from you. Kind Regards, The City and Capital Team
Salesforce Developer with at least 3 years od relevant experience is sought by a high growth PaaS scale up based in Birmingham. Working at the forefront of B2C technology this Salesforce Developer will work closely with the engineering and product teams to develop bespoke customizations that drive utilization across the business ultimately supporting the business growth plans over the coming months. With a quality over quantity mantra this Salesforce Developer will be joining an autonomous, collaborative team with scope to bring new ideas, technology and a personality to the role with a team infrastructure that allows ownership of projects right through to deployment. This company also support real commitment to a healthy work life balance with long term commitment to remote working, flexible working hours and a comprehensive employee wellbeing program. This Salesforce Developer based near Birmingham should have most of the following core skills: - At least 3 years commercial salesforce development and configuration - Experience working in a product led, high growth business - API and app exchange application integration knowledge - Any front end experience would be a plus - JavaScript, React, Angular, Vue.js etc - Apex (classes, integration, triggers, batches etc) knowledge - All round flow understanding - scheduled, record triggered, screen flows etc - Lightning MVC would be a real plus In return this Salesforce Developer based Birmingham will receive: - Starting salary of up to £70,000 - Bonus scheme - Long term hybrid working (3 days a week on-site in Birmingham city centre) - Flexible working hours - Excellent progression opportunities - Personal development scheme - 25 days holiday - Private pension - Fast paced, autonomous culture with extensive growth potential - Regular remuneration reviews So if you are a Salesforce Developer who is looking to play a lead role in shaping the success of a market leading sector innovator please apply now.
08/09/2025
Full time
Salesforce Developer with at least 3 years od relevant experience is sought by a high growth PaaS scale up based in Birmingham. Working at the forefront of B2C technology this Salesforce Developer will work closely with the engineering and product teams to develop bespoke customizations that drive utilization across the business ultimately supporting the business growth plans over the coming months. With a quality over quantity mantra this Salesforce Developer will be joining an autonomous, collaborative team with scope to bring new ideas, technology and a personality to the role with a team infrastructure that allows ownership of projects right through to deployment. This company also support real commitment to a healthy work life balance with long term commitment to remote working, flexible working hours and a comprehensive employee wellbeing program. This Salesforce Developer based near Birmingham should have most of the following core skills: - At least 3 years commercial salesforce development and configuration - Experience working in a product led, high growth business - API and app exchange application integration knowledge - Any front end experience would be a plus - JavaScript, React, Angular, Vue.js etc - Apex (classes, integration, triggers, batches etc) knowledge - All round flow understanding - scheduled, record triggered, screen flows etc - Lightning MVC would be a real plus In return this Salesforce Developer based Birmingham will receive: - Starting salary of up to £70,000 - Bonus scheme - Long term hybrid working (3 days a week on-site in Birmingham city centre) - Flexible working hours - Excellent progression opportunities - Personal development scheme - 25 days holiday - Private pension - Fast paced, autonomous culture with extensive growth potential - Regular remuneration reviews So if you are a Salesforce Developer who is looking to play a lead role in shaping the success of a market leading sector innovator please apply now.
Job Description: What You Bring 8+ years of experience writing for digital products, mobile apps, web platforms, or SaaS tools. Mastery of UX writing principles, with a clear POV on clarity, hierarchy, intent, and tone. Experience working in cross-functional product teams using agile, iterative approaches. Strong portfolio showcasing thoughtful UX content work, explaining context, decision-making, and impact. Ability to balance creativity with precision, matching tone to task, adapting to constraints, and simplifying complexity. Familiarity with Figma and working within design systems. Knowledge of accessibility standards (WCAG), content design principles, and UX best practices. Excellent storytelling, presentation, and collaboration skills. If you bring the following, you're a superstar in our eyes Experience writing for native mobile platforms (iOS, Android) Industry experience in Banking, fintech, or other domains with regulatory nuance. Experience partnering with AI, LLM, or chat interface teams on content generation or governance. Comfort conducting or analyzing content-specific usability testing. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients digital journeys with efficiency and velocity. Guided by our Engineering to the power of AI EngineeringAI methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information With Ascendion, you: Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering. At Ascendion you have high chances of project extension or redeployment to other clients. Additionally, you can also share CV of anyone you know. We have a referral policy in place.
08/09/2025
Full time
Job Description: What You Bring 8+ years of experience writing for digital products, mobile apps, web platforms, or SaaS tools. Mastery of UX writing principles, with a clear POV on clarity, hierarchy, intent, and tone. Experience working in cross-functional product teams using agile, iterative approaches. Strong portfolio showcasing thoughtful UX content work, explaining context, decision-making, and impact. Ability to balance creativity with precision, matching tone to task, adapting to constraints, and simplifying complexity. Familiarity with Figma and working within design systems. Knowledge of accessibility standards (WCAG), content design principles, and UX best practices. Excellent storytelling, presentation, and collaboration skills. If you bring the following, you're a superstar in our eyes Experience writing for native mobile platforms (iOS, Android) Industry experience in Banking, fintech, or other domains with regulatory nuance. Experience partnering with AI, LLM, or chat interface teams on content generation or governance. Comfort conducting or analyzing content-specific usability testing. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients digital journeys with efficiency and velocity. Guided by our Engineering to the power of AI EngineeringAI methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information With Ascendion, you: Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering. At Ascendion you have high chances of project extension or redeployment to other clients. Additionally, you can also share CV of anyone you know. We have a referral policy in place.
Job Description: We re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions. What You ll Do As a Sr. UX Researcher, you will: Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights. Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries. Present research readouts to client partners and executives to influence decision-making. Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy. What You Bring 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes. Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project. Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recruitment strategies. Basic understanding of effective design principles and how research informs UX and product decisions. Strong portfolio or work samples that demonstrate your research process, storytelling, and impact. Excellent storytelling and presentation skills that bring research to life and inspire action. Mainly if you bring the following, you're a superstar in our eyes Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors. Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences. Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients digital journeys with efficiency and velocity. Guided by our Engineering to the power of AI EngineeringAI methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. With Ascendion, you: Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering. At Ascendion you have high chances of project extension or redeployment to other clients. Additionally, you can also share CV of anyone you know. We have a referral policy in place.
08/09/2025
Full time
Job Description: We re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions. What You ll Do As a Sr. UX Researcher, you will: Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights. Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries. Present research readouts to client partners and executives to influence decision-making. Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy. What You Bring 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes. Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project. Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view. Experience designing and executing inclusive participant recruitment strategies. Basic understanding of effective design principles and how research informs UX and product decisions. Strong portfolio or work samples that demonstrate your research process, storytelling, and impact. Excellent storytelling and presentation skills that bring research to life and inspire action. Mainly if you bring the following, you're a superstar in our eyes Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors. Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences. Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients digital journeys with efficiency and velocity. Guided by our Engineering to the power of AI EngineeringAI methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. With Ascendion, you: Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering. At Ascendion you have high chances of project extension or redeployment to other clients. Additionally, you can also share CV of anyone you know. We have a referral policy in place.
Head of Support Fully Remote Permanent Competitive Salary + Benefits A rapidly scaling connectivity platform is seeking a Head of Support to lead and redefine its global support function. The company's mission is to make seamless, affordable mobile connectivity available to businesses and their customers worldwide, and this role will be key to delivering that vision at scale. The Role The Head of Support will set the strategic direction for global support operations while ensuring world-class partner and customer experience. This position combines leadership with hands-on technical operations, optimising processes, tooling and workflows to support rapid growth. Key responsibilities include: Leading and scaling a distributed team of 1st line agents and external support partners, with dotted-line oversight of 2nd line engineers Redefining support operations to align with growth, scalability and customer satisfaction objectives Partnering with Product, Data and Customer Success teams in a cloud-native environment Optimising support tooling, workflows and SLAs, including automation, integrations and reporting Driving continuous improvement and proactive customer support across all channels Requirements Proven experience leading and scaling global support teams in SaaS, telecoms or connectivity sectors Strong technical understanding of support operations and tooling (e.g. Zendesk, Intercom, Salesforce, Jira) Experience collaborating with product and engineering teams to align support with product development A track record of driving measurable improvements in customer satisfaction and operational efficiency Comfortable working in a fast-paced, high-growth, fully remote environment Why Join This role offers the opportunity to work fully remote with an international team, lead a global support function, and make a significant impact on the scalability and success of a disruptive player in mobile connectivity. Apply now with your CV and let's start the conversation.
08/09/2025
Full time
Head of Support Fully Remote Permanent Competitive Salary + Benefits A rapidly scaling connectivity platform is seeking a Head of Support to lead and redefine its global support function. The company's mission is to make seamless, affordable mobile connectivity available to businesses and their customers worldwide, and this role will be key to delivering that vision at scale. The Role The Head of Support will set the strategic direction for global support operations while ensuring world-class partner and customer experience. This position combines leadership with hands-on technical operations, optimising processes, tooling and workflows to support rapid growth. Key responsibilities include: Leading and scaling a distributed team of 1st line agents and external support partners, with dotted-line oversight of 2nd line engineers Redefining support operations to align with growth, scalability and customer satisfaction objectives Partnering with Product, Data and Customer Success teams in a cloud-native environment Optimising support tooling, workflows and SLAs, including automation, integrations and reporting Driving continuous improvement and proactive customer support across all channels Requirements Proven experience leading and scaling global support teams in SaaS, telecoms or connectivity sectors Strong technical understanding of support operations and tooling (e.g. Zendesk, Intercom, Salesforce, Jira) Experience collaborating with product and engineering teams to align support with product development A track record of driving measurable improvements in customer satisfaction and operational efficiency Comfortable working in a fast-paced, high-growth, fully remote environment Why Join This role offers the opportunity to work fully remote with an international team, lead a global support function, and make a significant impact on the scalability and success of a disruptive player in mobile connectivity. Apply now with your CV and let's start the conversation.
Your new company A well-established and internationally active SME with a strong reputation for engineering excellence and innovation. The business operates across the UK, China, and the US, and is known for its collaborative, hands-on culture. With a growing IT estate and increasing focus on cybersecurity and AI, the company is seeking an experienced IT Manager to support its continued development. Your new role The IT Manager is responsible for the end-to-end management of all information technology functions for the company. Acting as the primary liaison to our outsourced managed service provider (MSP), this role oversees global hardware assets, enterprise applications, cybersecurity posture, policy governance, and the development of our AI implementation roadmap. The position balances strategic planning with hands-on administration to ensure reliable, secure, and cost-effective IT services for the Group. What you'll need to succeed 5+ years' experience managing IT in a multi-site or global SME environment Experience working with MSPs and supporting users effectively Strong vendor and project management skills; ITIL Foundation certified (or equivalent) Hands-on administration experience with SAP, Concur, and Salesforce Understanding of cybersecurity risks and mitigations plans, AI/ML concepts Excellent communication, analytical, budgeting, and stakeholder management skills Proactive self-starter with a high sense of ownership. Culturally aware and comfortable working across time zones. Ability to balance strategic thinking with hands-on execution. What you'll get in return Competitive salary and pension Discretionary annual bonus ( 10%) based on business performance Employee Health, Critical Illness, and Death in Service insurance Direct contact with leadership - work closely with the FD and senior team to shape the business The chance to be part of a supportive, ambitious and highly trusted British business expanding internationally Hybrid working model with a minimum of three days per week in the UK head office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
08/09/2025
Full time
Your new company A well-established and internationally active SME with a strong reputation for engineering excellence and innovation. The business operates across the UK, China, and the US, and is known for its collaborative, hands-on culture. With a growing IT estate and increasing focus on cybersecurity and AI, the company is seeking an experienced IT Manager to support its continued development. Your new role The IT Manager is responsible for the end-to-end management of all information technology functions for the company. Acting as the primary liaison to our outsourced managed service provider (MSP), this role oversees global hardware assets, enterprise applications, cybersecurity posture, policy governance, and the development of our AI implementation roadmap. The position balances strategic planning with hands-on administration to ensure reliable, secure, and cost-effective IT services for the Group. What you'll need to succeed 5+ years' experience managing IT in a multi-site or global SME environment Experience working with MSPs and supporting users effectively Strong vendor and project management skills; ITIL Foundation certified (or equivalent) Hands-on administration experience with SAP, Concur, and Salesforce Understanding of cybersecurity risks and mitigations plans, AI/ML concepts Excellent communication, analytical, budgeting, and stakeholder management skills Proactive self-starter with a high sense of ownership. Culturally aware and comfortable working across time zones. Ability to balance strategic thinking with hands-on execution. What you'll get in return Competitive salary and pension Discretionary annual bonus ( 10%) based on business performance Employee Health, Critical Illness, and Death in Service insurance Direct contact with leadership - work closely with the FD and senior team to shape the business The chance to be part of a supportive, ambitious and highly trusted British business expanding internationally Hybrid working model with a minimum of three days per week in the UK head office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Join a leading organisation at the forefront of digital transformation and AI innovation. With significant investment in modernising systems and services, this is a rare opportunity to shape enterprise-scale AI architecture from the ground up. Role: Generative AI Architect Location: London, Redhill, Tunbridge Wells, or Bristol (1-2 days/week in-office) Salary: £100k-£200k Eligibility: Must be authorised to work in the UKWe're hiring two GenAI Architects to drive the design and implementation of intelligent systems-spanning AI copilots, agentic automation, and GenAI-powered platforms. Reporting to the Head of Data Architecture, you'll work across business and technology teams to embed AI into both customer-facing services and internal operations. What You'll Do Lead the design and evolution of GenAI and AI architecture across the enterprise. Define solution patterns for integrating LLMs, GenAI, and agent-based systems into business workflows. Build pipelines that connect structured and unstructured data (e.g., Databricks, M365, SharePoint, Salesforce, ServiceNow). Guide engineering teams through reference implementations and scalable architecture models. Partner with platform teams on enabling LLMOps/AgentOps-covering prompt management, evaluation, observability, and governance. Collaborate with business stakeholders to shape AI use cases-automated summarisation, triage, classification, and decision support. Ensure secure, policy-compliant access to enterprise data in AI pipelines. What You'll Bring Deep solution architecture experience across cloud, data, and business platforms. Proven experience designing or integrating AI/GenAI solutions such as copilots, chatbots, RAG systems, or automation tools. Understanding of GenAI and agentic design patterns, including orchestration frameworks and RAG. Experience with event-driven systems, messaging platforms, and APIs. Familiarity with AI governance standards (e.g., ISO 42001, NIST AI RMF, EU AI Act) and responsible AI design. Strong stakeholder skills-able to bridge the gap between business needs and technical delivery. Hands-on experience with Azure OpenAI, Azure ML, Databricks, M365 extensibility-or similar stacks. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
08/09/2025
Full time
Join a leading organisation at the forefront of digital transformation and AI innovation. With significant investment in modernising systems and services, this is a rare opportunity to shape enterprise-scale AI architecture from the ground up. Role: Generative AI Architect Location: London, Redhill, Tunbridge Wells, or Bristol (1-2 days/week in-office) Salary: £100k-£200k Eligibility: Must be authorised to work in the UKWe're hiring two GenAI Architects to drive the design and implementation of intelligent systems-spanning AI copilots, agentic automation, and GenAI-powered platforms. Reporting to the Head of Data Architecture, you'll work across business and technology teams to embed AI into both customer-facing services and internal operations. What You'll Do Lead the design and evolution of GenAI and AI architecture across the enterprise. Define solution patterns for integrating LLMs, GenAI, and agent-based systems into business workflows. Build pipelines that connect structured and unstructured data (e.g., Databricks, M365, SharePoint, Salesforce, ServiceNow). Guide engineering teams through reference implementations and scalable architecture models. Partner with platform teams on enabling LLMOps/AgentOps-covering prompt management, evaluation, observability, and governance. Collaborate with business stakeholders to shape AI use cases-automated summarisation, triage, classification, and decision support. Ensure secure, policy-compliant access to enterprise data in AI pipelines. What You'll Bring Deep solution architecture experience across cloud, data, and business platforms. Proven experience designing or integrating AI/GenAI solutions such as copilots, chatbots, RAG systems, or automation tools. Understanding of GenAI and agentic design patterns, including orchestration frameworks and RAG. Experience with event-driven systems, messaging platforms, and APIs. Familiarity with AI governance standards (e.g., ISO 42001, NIST AI RMF, EU AI Act) and responsible AI design. Strong stakeholder skills-able to bridge the gap between business needs and technical delivery. Hands-on experience with Azure OpenAI, Azure ML, Databricks, M365 extensibility-or similar stacks. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jobs - Frequently Asked Questions
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