Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
20/07/2026
Full time
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Senior Business Analyst (Research Data) Salary: £49,000 - £58,000 plus benefits Contract: Permanent Hours: Full time (35 hours per week) Location: Stratford, London (2 Redman Place) with high flexibility (1-2 days per week in the office) Closing date: 30 August 2026 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment Process: Two competency-based interviews with a scenario-based exercise Interview Dates: TBC At Cancer Research UK, we exist to beat cancer. Every day, our researchers generate vast amounts of data that have the potential to unlock new discoveries and improve outcomes for people affected by cancer. We're investing in a major transformation programme to develop a Research Datahub that will make research data more accessible, connected and impactful. We're looking for a Senior Business Analyst with a passion for data, research and solving complex challenges. This is a unique opportunity to work at the intersection of research, technology and data governance, partnering with scientists, data owners and technical teams to shape how research data is managed and shared across the organisation. Your work will directly contribute to enabling faster scientific insights and advancing our mission to beat cancer. What will I be doing? Lead business analysis activities across the delivery of our Research Datahub programme, supporting the transformation of research data management and governance. Work closely with researchers, data owners and technical teams to understand, model and prioritise business and data requirements. Drive improvements in data sharing and FAIR data practices (Findable, Accessible, Interoperable and Reusable) to maximise the value of research data. Translate complex business and data requirements into actionable user stories, epics and acceptance criteria within Agile delivery teams. Build influential stakeholder relationships across all levels of the organisation to align business needs with strategic technology solutions. Evaluating strengths and weaknesses of existing processes, suggesting areas of improvement, and challenging as needed. Identify opportunities, risks, dependencies and process improvements, ensuring solutions deliver measurable value and impact. What are we looking for? Significant Business Analysis experience, ideally gained within data-intensive, research, scientific, healthcare or complex transformation environments. Strong experience of data analysis, data modelling, data mapping and working with large or complex datasets. Proven ability to manage multiple workstreams and priorities whilst navigating complexity, risks and dependencies. Excellent stakeholder management skills with the ability to influence decision making and build credibility across technical and non-technical audiences. Experience gathering, documenting and translating business, functional and non-functional requirements into successful technology solutions. Ability to evaluate existing processes, articulate pain point and recommend improvements. A proactive problem solver who can simplify complex challenges and identify innovative, value-driven solutions. Desirable Experience working with research communities, research datasets or scientific data platforms. Knowledge of data governance principles and FAIR data practices. Experience supporting large-scale database, data platform or data transformation programmes. Why join us? This isn't just another Business Analyst role. You'll play a key role in shaping a high-profile data transformation programme that will help researchers access and utilise critical data more effectively. You'll have the opportunity to: Influence the future of research data management within one of the world's leading cancer charities. Work with diverse stakeholders across research, technology and operational teams. Lead analysis activities on a complex and strategically important programme. Help deliver technology and data solutions that support life-saving research. Develop your expertise within a collaborative and highly skilled Business Analysis community. Our organisation values are designed to guide all that we do. Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Please note that applications can't be edited once submitted. For more information on this career opportunity please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
24/08/2026
Full time
Senior Business Analyst (Research Data) Salary: £49,000 - £58,000 plus benefits Contract: Permanent Hours: Full time (35 hours per week) Location: Stratford, London (2 Redman Place) with high flexibility (1-2 days per week in the office) Closing date: 30 August 2026 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment Process: Two competency-based interviews with a scenario-based exercise Interview Dates: TBC At Cancer Research UK, we exist to beat cancer. Every day, our researchers generate vast amounts of data that have the potential to unlock new discoveries and improve outcomes for people affected by cancer. We're investing in a major transformation programme to develop a Research Datahub that will make research data more accessible, connected and impactful. We're looking for a Senior Business Analyst with a passion for data, research and solving complex challenges. This is a unique opportunity to work at the intersection of research, technology and data governance, partnering with scientists, data owners and technical teams to shape how research data is managed and shared across the organisation. Your work will directly contribute to enabling faster scientific insights and advancing our mission to beat cancer. What will I be doing? Lead business analysis activities across the delivery of our Research Datahub programme, supporting the transformation of research data management and governance. Work closely with researchers, data owners and technical teams to understand, model and prioritise business and data requirements. Drive improvements in data sharing and FAIR data practices (Findable, Accessible, Interoperable and Reusable) to maximise the value of research data. Translate complex business and data requirements into actionable user stories, epics and acceptance criteria within Agile delivery teams. Build influential stakeholder relationships across all levels of the organisation to align business needs with strategic technology solutions. Evaluating strengths and weaknesses of existing processes, suggesting areas of improvement, and challenging as needed. Identify opportunities, risks, dependencies and process improvements, ensuring solutions deliver measurable value and impact. What are we looking for? Significant Business Analysis experience, ideally gained within data-intensive, research, scientific, healthcare or complex transformation environments. Strong experience of data analysis, data modelling, data mapping and working with large or complex datasets. Proven ability to manage multiple workstreams and priorities whilst navigating complexity, risks and dependencies. Excellent stakeholder management skills with the ability to influence decision making and build credibility across technical and non-technical audiences. Experience gathering, documenting and translating business, functional and non-functional requirements into successful technology solutions. Ability to evaluate existing processes, articulate pain point and recommend improvements. A proactive problem solver who can simplify complex challenges and identify innovative, value-driven solutions. Desirable Experience working with research communities, research datasets or scientific data platforms. Knowledge of data governance principles and FAIR data practices. Experience supporting large-scale database, data platform or data transformation programmes. Why join us? This isn't just another Business Analyst role. You'll play a key role in shaping a high-profile data transformation programme that will help researchers access and utilise critical data more effectively. You'll have the opportunity to: Influence the future of research data management within one of the world's leading cancer charities. Work with diverse stakeholders across research, technology and operational teams. Lead analysis activities on a complex and strategically important programme. Help deliver technology and data solutions that support life-saving research. Develop your expertise within a collaborative and highly skilled Business Analysis community. Our organisation values are designed to guide all that we do. Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Please note that applications can't be edited once submitted. For more information on this career opportunity please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Senior SecOps Engineer - Microsoft Security UK Predominantly Remote Occasional presence in London Permanent We are partnering with a specialist Microsoft Security organisation looking to appoint two highly experienced Senior SecOps Engineers to its growing Microsoft Cyber Engineering team. This is not a traditional SOC Analyst position. We are looking for technically strong Microsoft Security Engineers with genuine hands-on experience designing, implementing, engineering and optimising Microsoft Sentinel and Defender solutions within enterprise customer environments. The organisation works extensively across the Microsoft Security portfolio and is looking for individuals who can bring significant technical depth while remaining hands-on with complex customer environments. The Role Working alongside Security Engineers, SOC Analysts and wider delivery teams, you will take responsibility for the implementation, optimisation and ongoing improvement of Microsoft security solutions. Responsibilities will include: Design, implementation and support of Microsoft Sentinel and Microsoft Defender / Defender XDR Engineering and optimisation of SIEM capabilities across enterprise environments Developing and tuning KQL queries, analytics and detection rules Designing and implementing SOC automation, playbooks and scripting Improving security event detection and response capabilities Conducting Microsoft tenant health checks, security audits and architecture reviews Analysing cloud security risks and recommending appropriate security controls Supporting complex incident triage and resolution Designing and documenting security engineering standards and processes Researching and implementing new Microsoft security capabilities Producing high-quality technical and customer-facing documentation Working directly with customers and technical stakeholders Supporting and mentoring more junior members of the engineering team Essential Experience To be considered, you should have strong commercial experience across the following: Microsoft Sentinel / Azure Sentinel Microsoft Defender / Defender XDR Strong KQL / Kusto Query Language capability Security Engineering, SOC Engineering or Microsoft Security Consulting SIEM engineering rather than solely alert monitoring or incident triage Detection engineering and security monitoring optimisation Automation, scripting, SOAR or Sentinel playbooks Cloud security assessments, controls and risk analysis Designing and documenting security processes Customer-facing technical delivery Candidates whose experience is predominantly L1/L2 SOC monitoring without hands-on Sentinel and Defender engineering are unlikely to be suitable for this position. Highly Desirable Experience across any of the following would be particularly valuable: Microsoft Purview Microsoft Defender for Endpoint Defender for Cloud Defender for Identity Defender for Office 365 Microsoft Entra ID Intune Azure security architecture Logic Apps / Sentinel playbooks PowerShell or Python MITRE ATT&CK Microsoft Security architecture and tenant assessments Previous experience working directly for Microsoft , or within a leading Microsoft Security Partner, MSSP or specialist Microsoft consultancy, would be highly advantageous. Microsoft Certifications Relevant Microsoft certifications are strongly preferred, particularly: SC-200 - Microsoft Security Operations Analyst AZ-500 - Azure Security Engineer Associate AZ-104 - Azure Administrator Associate AZ-305 - Azure Solutions Architect Expert Equivalent or additional Microsoft Security certifications will also be considered. The Opportunity This is an opportunity to join a highly specialised Microsoft Security environment rather than a broad IT or generalist cybersecurity function. You'll work alongside experienced security professionals on complex customer engagements, with significant exposure to the wider Microsoft Security ecosystem and continued investment in technical training and development. The position would particularly suit an established Microsoft Security Engineer who wants to remain technically hands-on while taking greater ownership of solution design, engineering standards, customer environments and the development of security operations capabilities. If your core expertise sits across Microsoft Sentinel, Defender and Security Operations Engineering , email your CV If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
23/08/2026
Full time
Senior SecOps Engineer - Microsoft Security UK Predominantly Remote Occasional presence in London Permanent We are partnering with a specialist Microsoft Security organisation looking to appoint two highly experienced Senior SecOps Engineers to its growing Microsoft Cyber Engineering team. This is not a traditional SOC Analyst position. We are looking for technically strong Microsoft Security Engineers with genuine hands-on experience designing, implementing, engineering and optimising Microsoft Sentinel and Defender solutions within enterprise customer environments. The organisation works extensively across the Microsoft Security portfolio and is looking for individuals who can bring significant technical depth while remaining hands-on with complex customer environments. The Role Working alongside Security Engineers, SOC Analysts and wider delivery teams, you will take responsibility for the implementation, optimisation and ongoing improvement of Microsoft security solutions. Responsibilities will include: Design, implementation and support of Microsoft Sentinel and Microsoft Defender / Defender XDR Engineering and optimisation of SIEM capabilities across enterprise environments Developing and tuning KQL queries, analytics and detection rules Designing and implementing SOC automation, playbooks and scripting Improving security event detection and response capabilities Conducting Microsoft tenant health checks, security audits and architecture reviews Analysing cloud security risks and recommending appropriate security controls Supporting complex incident triage and resolution Designing and documenting security engineering standards and processes Researching and implementing new Microsoft security capabilities Producing high-quality technical and customer-facing documentation Working directly with customers and technical stakeholders Supporting and mentoring more junior members of the engineering team Essential Experience To be considered, you should have strong commercial experience across the following: Microsoft Sentinel / Azure Sentinel Microsoft Defender / Defender XDR Strong KQL / Kusto Query Language capability Security Engineering, SOC Engineering or Microsoft Security Consulting SIEM engineering rather than solely alert monitoring or incident triage Detection engineering and security monitoring optimisation Automation, scripting, SOAR or Sentinel playbooks Cloud security assessments, controls and risk analysis Designing and documenting security processes Customer-facing technical delivery Candidates whose experience is predominantly L1/L2 SOC monitoring without hands-on Sentinel and Defender engineering are unlikely to be suitable for this position. Highly Desirable Experience across any of the following would be particularly valuable: Microsoft Purview Microsoft Defender for Endpoint Defender for Cloud Defender for Identity Defender for Office 365 Microsoft Entra ID Intune Azure security architecture Logic Apps / Sentinel playbooks PowerShell or Python MITRE ATT&CK Microsoft Security architecture and tenant assessments Previous experience working directly for Microsoft , or within a leading Microsoft Security Partner, MSSP or specialist Microsoft consultancy, would be highly advantageous. Microsoft Certifications Relevant Microsoft certifications are strongly preferred, particularly: SC-200 - Microsoft Security Operations Analyst AZ-500 - Azure Security Engineer Associate AZ-104 - Azure Administrator Associate AZ-305 - Azure Solutions Architect Expert Equivalent or additional Microsoft Security certifications will also be considered. The Opportunity This is an opportunity to join a highly specialised Microsoft Security environment rather than a broad IT or generalist cybersecurity function. You'll work alongside experienced security professionals on complex customer engagements, with significant exposure to the wider Microsoft Security ecosystem and continued investment in technical training and development. The position would particularly suit an established Microsoft Security Engineer who wants to remain technically hands-on while taking greater ownership of solution design, engineering standards, customer environments and the development of security operations capabilities. If your core expertise sits across Microsoft Sentinel, Defender and Security Operations Engineering , email your CV If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.
23/08/2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.
Financial Reporting Analyst Oxfordshire A well-established organisation in Oxfordshire is looking for a Senior Financial Regulations Reporting Analyst to join its finance team. This is a specialist role focused on ensuring full compliance with an externally imposed financial regulatory framework, including detailed spend cap requirements. You will work closely with the Financial Regulations Reporting and Compliance Manager and the wider finance team, supporting decision-making up to CFO and senior leadership level. What you will be doing Preparing compliant regulatory submissions, ensuring they are accurate, on time and audit-ready Collating and analysing data to support CFO responses and requests for clarification from the regulator Supporting external audits, including agreed upon procedures, and producing the documentation and working papers behind them Building and maintaining monthly actuals reporting against the cap as part of the wider finance reporting cycle Reviewing source documentation and transactional data to assess compliance, escalating anything ambiguous Supporting annual forecasting alongside the Finance Business Partner team to ensure ongoing compliance Writing technical papers documenting the organisation's interpretation of specific regulations, and maintaining the fair value assessment schedule What we are looking for Qualified, ACA, ACCA or CIMA Experience in a finance, reporting or compliance role within a regulatory or rule-based environment A strong track record of preparing and reviewing financial reports to a high degree of accuracy Experience of supporting internal or external audits Confident handling and analysing large datasets in Excel Able to juggle multiple deliverables to tight deadlines
22/08/2026
Seasonal
Financial Reporting Analyst Oxfordshire A well-established organisation in Oxfordshire is looking for a Senior Financial Regulations Reporting Analyst to join its finance team. This is a specialist role focused on ensuring full compliance with an externally imposed financial regulatory framework, including detailed spend cap requirements. You will work closely with the Financial Regulations Reporting and Compliance Manager and the wider finance team, supporting decision-making up to CFO and senior leadership level. What you will be doing Preparing compliant regulatory submissions, ensuring they are accurate, on time and audit-ready Collating and analysing data to support CFO responses and requests for clarification from the regulator Supporting external audits, including agreed upon procedures, and producing the documentation and working papers behind them Building and maintaining monthly actuals reporting against the cap as part of the wider finance reporting cycle Reviewing source documentation and transactional data to assess compliance, escalating anything ambiguous Supporting annual forecasting alongside the Finance Business Partner team to ensure ongoing compliance Writing technical papers documenting the organisation's interpretation of specific regulations, and maintaining the fair value assessment schedule What we are looking for Qualified, ACA, ACCA or CIMA Experience in a finance, reporting or compliance role within a regulatory or rule-based environment A strong track record of preparing and reviewing financial reports to a high degree of accuracy Experience of supporting internal or external audits Confident handling and analysing large datasets in Excel Able to juggle multiple deliverables to tight deadlines
Senior Compliance Reporting Analyst Oxfordshire Competitive + Excellent Benefits We are working with a well-established Oxfordshire business to appoint a Senior Compliance Reporting Analyst into its finance team. It is a genuinely different finance role, and one that will suit someone who enjoys precision, structure and getting an answer right first time. The business operates under a strict external reporting framework with defined limits on what it can spend. Staying inside those limits, and being able to prove it, is business critical. That is what this role exists to do. The role You will produce the periodic reporting that demonstrates compliance, prepare the formal submissions that go to the external body overseeing the framework, and own the working papers that sit behind them. When questions come back, you will pull together the analysis that answers them, often at pace and often feeding directly into responses from the CFO. Alongside that you will review transactional data and source documentation to test whether activity falls inside or outside the rules, escalating grey areas rather than guessing. You will document the business's position on the trickier points of interpretation, keep the valuation assessment schedule current, and support the external audit process with everything it needs. You will also work with the business partnering team on the annual plan, making sure forecast activity stays within the framework, and you will keep an eye on changes to the rules and to accounting standards so nothing catches the team out. About you You will be qualified, part-qualified or studying towards ACA, ACCA or CIMA, and you will have worked somewhere the rules genuinely matter, whether that is a regulated sector, a compliance function or another environment with externally imposed constraints. Beyond that we are looking for someone accurate to a fault, comfortable in large datasets in Excel, and used to standing behind their numbers under scrutiny. Audit exposure is important. So is the ability to run several deadlines at once without dropping any of them. Experience of ERP systems such as D365, SAP or Workday would be useful, as would forecasting experience and a working knowledge of FRS 102 or UK GAAP. None of those are dealbreakers. If you want the full detail, get in touch for a confidential conversation.
22/08/2026
Full time
Senior Compliance Reporting Analyst Oxfordshire Competitive + Excellent Benefits We are working with a well-established Oxfordshire business to appoint a Senior Compliance Reporting Analyst into its finance team. It is a genuinely different finance role, and one that will suit someone who enjoys precision, structure and getting an answer right first time. The business operates under a strict external reporting framework with defined limits on what it can spend. Staying inside those limits, and being able to prove it, is business critical. That is what this role exists to do. The role You will produce the periodic reporting that demonstrates compliance, prepare the formal submissions that go to the external body overseeing the framework, and own the working papers that sit behind them. When questions come back, you will pull together the analysis that answers them, often at pace and often feeding directly into responses from the CFO. Alongside that you will review transactional data and source documentation to test whether activity falls inside or outside the rules, escalating grey areas rather than guessing. You will document the business's position on the trickier points of interpretation, keep the valuation assessment schedule current, and support the external audit process with everything it needs. You will also work with the business partnering team on the annual plan, making sure forecast activity stays within the framework, and you will keep an eye on changes to the rules and to accounting standards so nothing catches the team out. About you You will be qualified, part-qualified or studying towards ACA, ACCA or CIMA, and you will have worked somewhere the rules genuinely matter, whether that is a regulated sector, a compliance function or another environment with externally imposed constraints. Beyond that we are looking for someone accurate to a fault, comfortable in large datasets in Excel, and used to standing behind their numbers under scrutiny. Audit exposure is important. So is the ability to run several deadlines at once without dropping any of them. Experience of ERP systems such as D365, SAP or Workday would be useful, as would forecasting experience and a working knowledge of FRS 102 or UK GAAP. None of those are dealbreakers. If you want the full detail, get in touch for a confidential conversation.
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading player in the financial services industry, is seeking an experienced Identity & Access Management Operations Analyst at the VP level to bolster their IAM operations across EMEA. This is an exciting opportunity for a talented professional who thrives in a dynamic environment and is eager to make a significant impact on access management services. Role: Identity & Access Management Operations Analyst, VP Duration: 12 Months Location: London (Hybrid, 2 - 3 days a week in office) Rate: 750 per day (umbrella) Role Summary: In this pivotal role, the successful candidate will provide hands-on operational leadership, ensuring the delivery and oversight of critical access management services. Responsibilities will include managing day-to-day operational workloads, overseeing the quality and timeliness of processing, and guiding IAM operational resources through complex challenges. Key Responsibilities: Coordinate and oversee day-to-day IAM operational activities across EMEA, ensuring requests are processed accurately and within agreed service expectations. Provide operational guidance and support to IAM administrators and other operational resources. Review and resolve complex, exceptional, or higher-risk access management requests and escalations. Monitor operational queues, workload, ageing, and service performance, identifying and addressing bottlenecks and issues. Support access governance activities, including periodic access reviews and control-related processes. Produce and review operational metrics and management information to support service oversight and continuous improvement. Maintain and improve IAM procedures, work instructions, and operational documentation. Support audit, compliance, and control assurance activities through the provision and review of operational evidence. Collaborate with technology teams, application owners, and business stakeholders to support effective access management across EMEA. Essential Skills & Experience: Significant experience in Identity & Access Management operations or a closely related security discipline. Proven experience leading or coordinating operational teams and high-volume request-processing activities. Strong understanding of joiner, mover, and leaver processes, including third-party identity lifecycle management. Proficient in application access fulfilment, approval workflows, and access governance activities. Ability to assess complex requests and operational control concerns. Experience in producing operational management information and communicating service risks to senior stakeholders. Strong organisational, prioritisation, and workload management skills. Excellent written and verbal communication skills, with a keen attention to detail. Proficient in using workflow, ticketing, or service-management platforms, with a solid command of Microsoft Office applications. Desirable Skills & Experience: Experience with ServiceNow or comparable enterprise workflow platforms. Familiarity with Microsoft Entra ID and identity governance tools. A background in financial services or a highly regulated environment is a plus. Understanding of privileged access management and periodic access certification processes. This is an exceptional opportunity for a driven professional to support a respected organisation in enhancing their IAM operations while gaining invaluable experience in the financial services sector. Interested candidates are encouraged to apply promptly, as this role is expected to attract significant interest. Apply Now, please answer screening questions. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
21/08/2026
Contractor
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading player in the financial services industry, is seeking an experienced Identity & Access Management Operations Analyst at the VP level to bolster their IAM operations across EMEA. This is an exciting opportunity for a talented professional who thrives in a dynamic environment and is eager to make a significant impact on access management services. Role: Identity & Access Management Operations Analyst, VP Duration: 12 Months Location: London (Hybrid, 2 - 3 days a week in office) Rate: 750 per day (umbrella) Role Summary: In this pivotal role, the successful candidate will provide hands-on operational leadership, ensuring the delivery and oversight of critical access management services. Responsibilities will include managing day-to-day operational workloads, overseeing the quality and timeliness of processing, and guiding IAM operational resources through complex challenges. Key Responsibilities: Coordinate and oversee day-to-day IAM operational activities across EMEA, ensuring requests are processed accurately and within agreed service expectations. Provide operational guidance and support to IAM administrators and other operational resources. Review and resolve complex, exceptional, or higher-risk access management requests and escalations. Monitor operational queues, workload, ageing, and service performance, identifying and addressing bottlenecks and issues. Support access governance activities, including periodic access reviews and control-related processes. Produce and review operational metrics and management information to support service oversight and continuous improvement. Maintain and improve IAM procedures, work instructions, and operational documentation. Support audit, compliance, and control assurance activities through the provision and review of operational evidence. Collaborate with technology teams, application owners, and business stakeholders to support effective access management across EMEA. Essential Skills & Experience: Significant experience in Identity & Access Management operations or a closely related security discipline. Proven experience leading or coordinating operational teams and high-volume request-processing activities. Strong understanding of joiner, mover, and leaver processes, including third-party identity lifecycle management. Proficient in application access fulfilment, approval workflows, and access governance activities. Ability to assess complex requests and operational control concerns. Experience in producing operational management information and communicating service risks to senior stakeholders. Strong organisational, prioritisation, and workload management skills. Excellent written and verbal communication skills, with a keen attention to detail. Proficient in using workflow, ticketing, or service-management platforms, with a solid command of Microsoft Office applications. Desirable Skills & Experience: Experience with ServiceNow or comparable enterprise workflow platforms. Familiarity with Microsoft Entra ID and identity governance tools. A background in financial services or a highly regulated environment is a plus. Understanding of privileged access management and periodic access certification processes. This is an exceptional opportunity for a driven professional to support a respected organisation in enhancing their IAM operations while gaining invaluable experience in the financial services sector. Interested candidates are encouraged to apply promptly, as this role is expected to attract significant interest. Apply Now, please answer screening questions. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior Technical Business Analyst Rate: 640 per day Inside IR35 Location: London or Bristol / Hybrid - approx. one day per week onsite Active SC clearance required We're looking for an experienced Senior Technical Business Analyst to join a major public-sector technology programme. This is a senior role for someone who can operate comfortably across business and technical environments , leading requirements analysis, identifying cross-programme dependencies and working with senior stakeholders to shape solutions and support programme delivery. The Role You'll take a lead role in investigating, analysing and defining platform requirements across multiple business and technical areas. You'll work closely with Platform teams and programme stakeholders, helping to ensure requirements are clearly understood, dependencies and impacts are identified, and decisions are supported by robust Business Analysis. Key Responsibilities Lead the elicitation, analysis and documentation of requirements across complex business and technical areas. Identify and assess dependencies, impacts, risks and opportunities across multiple programmes and delivery areas. Engage with senior stakeholders to understand requirements and align them with strategic objectives. Produce high-quality Business Analysis artefacts, including requirements, process models and impact assessments. Act as a key link between technical Platform teams and programme stakeholders. Support programme planning, governance and key decision-making. Provide senior-level Business Analysis expertise across a complex technology environment. What We're Looking For We're particularly interested in candidates with: Strong experience as a Senior Technical Business Analyst / Senior Business Analyst . Extensive experience in requirements elicitation, analysis and definition . Experience working across both business and technical domains . Strong understanding of dependencies, impacts, risks and opportunities within complex programmes. Excellent stakeholder management skills, including experience working with senior stakeholders. Experience producing detailed BA documentation and artefacts. The ability to understand complex technical concepts and translate them into clear business requirements. Experience within large-scale transformation, enterprise technology or public-sector programmes would be highly beneficial. Active MOD SC clearance - essential. If this Business Analyst role is of interest, apply now or email your CV to me at (url removed)
21/08/2026
Contractor
Senior Technical Business Analyst Rate: 640 per day Inside IR35 Location: London or Bristol / Hybrid - approx. one day per week onsite Active SC clearance required We're looking for an experienced Senior Technical Business Analyst to join a major public-sector technology programme. This is a senior role for someone who can operate comfortably across business and technical environments , leading requirements analysis, identifying cross-programme dependencies and working with senior stakeholders to shape solutions and support programme delivery. The Role You'll take a lead role in investigating, analysing and defining platform requirements across multiple business and technical areas. You'll work closely with Platform teams and programme stakeholders, helping to ensure requirements are clearly understood, dependencies and impacts are identified, and decisions are supported by robust Business Analysis. Key Responsibilities Lead the elicitation, analysis and documentation of requirements across complex business and technical areas. Identify and assess dependencies, impacts, risks and opportunities across multiple programmes and delivery areas. Engage with senior stakeholders to understand requirements and align them with strategic objectives. Produce high-quality Business Analysis artefacts, including requirements, process models and impact assessments. Act as a key link between technical Platform teams and programme stakeholders. Support programme planning, governance and key decision-making. Provide senior-level Business Analysis expertise across a complex technology environment. What We're Looking For We're particularly interested in candidates with: Strong experience as a Senior Technical Business Analyst / Senior Business Analyst . Extensive experience in requirements elicitation, analysis and definition . Experience working across both business and technical domains . Strong understanding of dependencies, impacts, risks and opportunities within complex programmes. Excellent stakeholder management skills, including experience working with senior stakeholders. Experience producing detailed BA documentation and artefacts. The ability to understand complex technical concepts and translate them into clear business requirements. Experience within large-scale transformation, enterprise technology or public-sector programmes would be highly beneficial. Active MOD SC clearance - essential. If this Business Analyst role is of interest, apply now or email your CV to me at (url removed)
Junior Financial Administrator - Edinburgh Hybrid - 26/27K Lorien's client - a rapidly expanding firm with exciting projects on the horizon - is looking to secure the talents of a Financial Administrator / Accounts Assistant with foundational skills and knowledge to join their team on a permanent, full-time basis. This is a brand new opening and the business continues to go through success and growth, and they are more than happy to take someone at the junior level and train/progress them from day one. Their office is located in the heart of Edinburgh's bustling city centre, very commutable from the surrounding region, and given the collaborative nature of the business and this role in particular, there is a hybrid model of 3 days per week in the office (Tues-Thurs), and 2 days (Mon & Fri) working from home. There is a strong people-oriented culture within the business, and they're very supportive of their team's progression through the ranks, and will provide ongoing support for upskilling and certifications i.e. ACCA, etc. We're happy to share with you the great insights we have received already from those we have placed into the business (including into this team specifically!), and how promising this organisation is, so take a look at the finer details below, and apply now as interviews are expected to take place soon: Snapshot of some of the duties involved and skill/knowledge required: Liaising with senior finance representatives and business analysts across the business Processing of Sales & Purchase Invoices/Prepayments/Accruals VAT postings/applications/returns Bank/Ledger account reconciliations Journals / credit card / bank / expense postings and payment runs Strong communication skills and ability to work with individuals at any level Skills across Sage / XERO / similar highly desirable Ideally working towards ACCA/similar If the above sounds like the right fit for you, and you'd like to hear more about this great opportunity, apply now with your latest CV for immediate consideration, and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
21/08/2026
Full time
Junior Financial Administrator - Edinburgh Hybrid - 26/27K Lorien's client - a rapidly expanding firm with exciting projects on the horizon - is looking to secure the talents of a Financial Administrator / Accounts Assistant with foundational skills and knowledge to join their team on a permanent, full-time basis. This is a brand new opening and the business continues to go through success and growth, and they are more than happy to take someone at the junior level and train/progress them from day one. Their office is located in the heart of Edinburgh's bustling city centre, very commutable from the surrounding region, and given the collaborative nature of the business and this role in particular, there is a hybrid model of 3 days per week in the office (Tues-Thurs), and 2 days (Mon & Fri) working from home. There is a strong people-oriented culture within the business, and they're very supportive of their team's progression through the ranks, and will provide ongoing support for upskilling and certifications i.e. ACCA, etc. We're happy to share with you the great insights we have received already from those we have placed into the business (including into this team specifically!), and how promising this organisation is, so take a look at the finer details below, and apply now as interviews are expected to take place soon: Snapshot of some of the duties involved and skill/knowledge required: Liaising with senior finance representatives and business analysts across the business Processing of Sales & Purchase Invoices/Prepayments/Accruals VAT postings/applications/returns Bank/Ledger account reconciliations Journals / credit card / bank / expense postings and payment runs Strong communication skills and ability to work with individuals at any level Skills across Sage / XERO / similar highly desirable Ideally working towards ACCA/similar If the above sounds like the right fit for you, and you'd like to hear more about this great opportunity, apply now with your latest CV for immediate consideration, and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Queen Square Recruitment Ltd
City Of Westminster, London
Salesforce Business Analyst We are seeking an experienced Salesforce Business Analyst to join a major transformation programme supporting a large-scale Lead-to-Cash journey. This is an exciting opportunity for a Senior Business Analyst with strong Salesforce knowledge to work across business stakeholders, product teams, and delivery squads to shape and deliver Salesforce-enabled solutions. Location: London, UK (Hybrid 3 days per week in office) Contract Type: Contract Duration: 12 months Day Rate: £380 per day (Inside IR35) Working Pattern: Hybrid The Role As a Senior Salesforce Business Analyst, you will play a key role within a product-focused transformation team, supporting discovery activities, requirements definition, solution alignment, and delivery across Salesforce platforms. You will work closely with Product Leads, Product Managers, SMEs, and technical teams to understand business processes, identify opportunities for improvement, and translate business needs into clear requirements and user stories. Key Responsibilities Support discovery workshops by preparing materials, capturing requirements, and documenting business processes. Work with stakeholders to understand sales processes, commercial models, exception scenarios, and capability gaps. Provide Salesforce demonstrations and platform walkthroughs to business stakeholders. Translate business requirements into user stories, acceptance criteria, and delivery artefacts. Support product teams with backlog refinement and story grooming. Maintain fit-gap assessments, risk registers, capability maps, and requirement documentation. Collaborate with business process teams, change teams, testing teams, and delivery squads. Support UAT preparation, test readiness, cutover activities, and go-live coordination. Produce clear communication materials including summaries, decision papers, and stakeholder updates. Use Salesforce reporting and data analysis to support business decisions. Required Experience Strong experience working as a Business Analyst within Salesforce environments. Solid understanding of Salesforce Sales Cloud and Lead-to-Cash processes. Experience working with Salesforce integrations into ERP or downstream business systems. Experience supporting Salesforce transformation programmes. Strong stakeholder management skills with the ability to work with senior business users. Experience running workshops, gathering requirements, and documenting business processes. Experience creating user stories, acceptance criteria, process flows, and business requirements. Comfortable working within Agile/Scrum delivery teams. Experience with tools such as Jira, Confluence, Miro, Visio, Excel, and SharePoint. Desirable Experience Salesforce CPQ experience. Exposure to Salesforce Revenue Cloud Advanced. Experience with SAP or Oracle integrations. Experience working within complex enterprise transformation programmes. Experience in product-led Agile teams. Experience within commercial, events, exhibitions, or subscription-based industries. Power BI/reporting experience. This is an excellent opportunity for a Salesforce Business Analyst looking to work on a high-profile transformation programme with significant business impact.
21/08/2026
Contractor
Salesforce Business Analyst We are seeking an experienced Salesforce Business Analyst to join a major transformation programme supporting a large-scale Lead-to-Cash journey. This is an exciting opportunity for a Senior Business Analyst with strong Salesforce knowledge to work across business stakeholders, product teams, and delivery squads to shape and deliver Salesforce-enabled solutions. Location: London, UK (Hybrid 3 days per week in office) Contract Type: Contract Duration: 12 months Day Rate: £380 per day (Inside IR35) Working Pattern: Hybrid The Role As a Senior Salesforce Business Analyst, you will play a key role within a product-focused transformation team, supporting discovery activities, requirements definition, solution alignment, and delivery across Salesforce platforms. You will work closely with Product Leads, Product Managers, SMEs, and technical teams to understand business processes, identify opportunities for improvement, and translate business needs into clear requirements and user stories. Key Responsibilities Support discovery workshops by preparing materials, capturing requirements, and documenting business processes. Work with stakeholders to understand sales processes, commercial models, exception scenarios, and capability gaps. Provide Salesforce demonstrations and platform walkthroughs to business stakeholders. Translate business requirements into user stories, acceptance criteria, and delivery artefacts. Support product teams with backlog refinement and story grooming. Maintain fit-gap assessments, risk registers, capability maps, and requirement documentation. Collaborate with business process teams, change teams, testing teams, and delivery squads. Support UAT preparation, test readiness, cutover activities, and go-live coordination. Produce clear communication materials including summaries, decision papers, and stakeholder updates. Use Salesforce reporting and data analysis to support business decisions. Required Experience Strong experience working as a Business Analyst within Salesforce environments. Solid understanding of Salesforce Sales Cloud and Lead-to-Cash processes. Experience working with Salesforce integrations into ERP or downstream business systems. Experience supporting Salesforce transformation programmes. Strong stakeholder management skills with the ability to work with senior business users. Experience running workshops, gathering requirements, and documenting business processes. Experience creating user stories, acceptance criteria, process flows, and business requirements. Comfortable working within Agile/Scrum delivery teams. Experience with tools such as Jira, Confluence, Miro, Visio, Excel, and SharePoint. Desirable Experience Salesforce CPQ experience. Exposure to Salesforce Revenue Cloud Advanced. Experience with SAP or Oracle integrations. Experience working within complex enterprise transformation programmes. Experience in product-led Agile teams. Experience within commercial, events, exhibitions, or subscription-based industries. Power BI/reporting experience. This is an excellent opportunity for a Salesforce Business Analyst looking to work on a high-profile transformation programme with significant business impact.
Service Delivery Manager Remote (UK only) £60-65,000 Looking for a role where what you re working on will make a positive impact on people s lives? I m helping a non-profit who combat loneliness and improve mental health for elderly and vulnerable people to scale up the team with a Service Delivery Manager. About the role: To begin with, you will be firefighting then once the chaos settles; you will be looking at processes, KPIs, SLAs and documentation (there is no Level 2 support involved with this role), You ll line manage a Service Analyst and coaching the Systems Analyst. We re not looking for a hero, we re looking for someone who will collaborate with the team to improve processes so there is not one single point of failure. They have an outsourced MSP looking after L1 support and L2 support is inhouse, you will manage the vendors and services. Requirements: Proven experience managing outsourced IT service providers or an IT outsourced MSP Experience holding vendors to SLAs/KPIs/policies and running formal service reviews Experience owning incident and problem management for outsourced or vendor-delivered services, including root-cause analysis Experience tracking costs/budgets and reporting to a Group Technology & Product Director or finance function Experience overseeing process and policy governance, ideally including some exposure to ISO27001 or similar compliance frameworks Experience line-managing individuals or small teams Experience reporting vendor performance and risk to senior/C-level stakeholders Several years (e.g. 5+) in IT service delivery or vendor/service management roles Apply now to be considered or send a copy of your CV to Kim to set up a confidential chat (url removed)
21/08/2026
Full time
Service Delivery Manager Remote (UK only) £60-65,000 Looking for a role where what you re working on will make a positive impact on people s lives? I m helping a non-profit who combat loneliness and improve mental health for elderly and vulnerable people to scale up the team with a Service Delivery Manager. About the role: To begin with, you will be firefighting then once the chaos settles; you will be looking at processes, KPIs, SLAs and documentation (there is no Level 2 support involved with this role), You ll line manage a Service Analyst and coaching the Systems Analyst. We re not looking for a hero, we re looking for someone who will collaborate with the team to improve processes so there is not one single point of failure. They have an outsourced MSP looking after L1 support and L2 support is inhouse, you will manage the vendors and services. Requirements: Proven experience managing outsourced IT service providers or an IT outsourced MSP Experience holding vendors to SLAs/KPIs/policies and running formal service reviews Experience owning incident and problem management for outsourced or vendor-delivered services, including root-cause analysis Experience tracking costs/budgets and reporting to a Group Technology & Product Director or finance function Experience overseeing process and policy governance, ideally including some exposure to ISO27001 or similar compliance frameworks Experience line-managing individuals or small teams Experience reporting vendor performance and risk to senior/C-level stakeholders Several years (e.g. 5+) in IT service delivery or vendor/service management roles Apply now to be considered or send a copy of your CV to Kim to set up a confidential chat (url removed)
We are urgently seeking a SC Cleared Senior Data Engineer to join a growing technology consultancy delivering data, digital and technology services into the UK Defence/MOD environment. This is a long-term opportunity for a hands-on Data Engineer working across cloud data platforms, data pipelines, ETL/ELT, data warehousing and analytics. The role is focused on practical engineering delivery rather than people management or purely technical governance. KEY SKILLS Candidates should have strong, recent hands-on experience with: AWS Amazon S3 AWS Glue or comparable data integration tooling AWS RDS/PostgreSQL Apache Airflow Tableau development and dashboard support JupyterHub and/or RStudio PostgreSQL SQL Server Strong SQL ETL/ELT pipeline development JSON/semi-structured data Data warehouse design and implementation Data modelling Agile delivery ROLE RESPONSIBILITIES Design, develop and maintain scalable data pipelines and ingestion processes Develop and optimise data solutions using AWS and cloud-native technologies Build ETL/ELT processes across multiple structured and semi-structured data sources Work with JSON and other semi-structured datasets Develop and maintain data models and database solutions across PostgreSQL and SQL Server Configure and support Apache Airflow workflow orchestration and scheduling Support Tableau reporting and analytics requirements Work with JupyterHub/RStudio for data exploration and analytics activities Troubleshoot, optimise and enhance existing data platforms and pipelines Work closely with analysts, technical teams and stakeholders to translate requirements into effective data solutions Participate in Agile ceremonies, backlog refinement and sprint planning DESIRABLE Python or R Data architecture/solution design Infrastructure as Code Automation tooling Enterprise analytics environments Defence/MOD or wider UK Government experience Please note : This is a hands-on Senior Data Engineer requirement. We are specifically looking for candidates who can demonstrate practical experience with the core technical stack, particularly: AWS | S3 | Glue | PostgreSQL | Airflow | Tableau | JupyterHub/RStudio | SQL Server | ETL/ELT | JSON Candidates whose experience is primarily Data Governance, Data Management, BI Analysis or high-level Data Architecture without hands-on engineering experience are unlikely to be suitable.
21/08/2026
Contractor
We are urgently seeking a SC Cleared Senior Data Engineer to join a growing technology consultancy delivering data, digital and technology services into the UK Defence/MOD environment. This is a long-term opportunity for a hands-on Data Engineer working across cloud data platforms, data pipelines, ETL/ELT, data warehousing and analytics. The role is focused on practical engineering delivery rather than people management or purely technical governance. KEY SKILLS Candidates should have strong, recent hands-on experience with: AWS Amazon S3 AWS Glue or comparable data integration tooling AWS RDS/PostgreSQL Apache Airflow Tableau development and dashboard support JupyterHub and/or RStudio PostgreSQL SQL Server Strong SQL ETL/ELT pipeline development JSON/semi-structured data Data warehouse design and implementation Data modelling Agile delivery ROLE RESPONSIBILITIES Design, develop and maintain scalable data pipelines and ingestion processes Develop and optimise data solutions using AWS and cloud-native technologies Build ETL/ELT processes across multiple structured and semi-structured data sources Work with JSON and other semi-structured datasets Develop and maintain data models and database solutions across PostgreSQL and SQL Server Configure and support Apache Airflow workflow orchestration and scheduling Support Tableau reporting and analytics requirements Work with JupyterHub/RStudio for data exploration and analytics activities Troubleshoot, optimise and enhance existing data platforms and pipelines Work closely with analysts, technical teams and stakeholders to translate requirements into effective data solutions Participate in Agile ceremonies, backlog refinement and sprint planning DESIRABLE Python or R Data architecture/solution design Infrastructure as Code Automation tooling Enterprise analytics environments Defence/MOD or wider UK Government experience Please note : This is a hands-on Senior Data Engineer requirement. We are specifically looking for candidates who can demonstrate practical experience with the core technical stack, particularly: AWS | S3 | Glue | PostgreSQL | Airflow | Tableau | JupyterHub/RStudio | SQL Server | ETL/ELT | JSON Candidates whose experience is primarily Data Governance, Data Management, BI Analysis or high-level Data Architecture without hands-on engineering experience are unlikely to be suitable.
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Role Summary The Senior Service Designer will lead the design of end-to-end services for the Discovery and subsequent phases, working at the intersection of user needs, policy intent and technical constraints. Operating at SFIA Level 5, this role requires a practitioner who can own the service design process from discovery through to Alpha, collaborating closely with user researchers, business analysts and technical architects to produce compelling, evidence-based service designs that work for all users. Key Responsibilities Lead service design activities across the discovery, including mapping end-to-end service journeys for building control authority teams and installers Facilitate[5.1] co-design workshops with users, policy teams and technical stakeholders to develop service concepts Produce high-quality service design artefacts including service blueprints, user journey maps, ecosystem maps and experience maps Work closely with user researchers to ensure service designs are grounded in user evidence and tested with real users Define and articulate the 'to-be' service vision, identifying opportunities to improve the user experience of the SCS-N system Translate complex policy and regulatory requirements into clear, usable service designs Identify and document service-level pain points, dependencies and constraints that should inform the design of the new system Present service design outputs to senior stakeholders at BSR and MHCLG, making the case for user-centred design approaches Contribute to the GDS service assessment process, ensuring designs meet the Service Standard Mentor and support junior designers within the team[6.1] Essential Skills & Experience Significant experience as a Service Designer in UK public sector or government digital delivery Strong portfolio demonstrating end-to-end service design across complex, multi-channel services Proficiency in service design tools including Miro, FigJam, Figma or equivalent Experience producing service blueprints, ecosystem maps, user journey maps and interaction models Ability to facilitate co-design workshops with diverse stakeholders Strong understanding of the GDS Service Standard and the Design phase expectations Experience working in multidisciplinary Agile teams alongside researchers, product managers and engineers SFIA Level 5 competencies as defined in the SFIA framework Desirable Skills & Experience Experience designing services in a regulatory, local government or building control context Knowledge of accessibility standards (WCAG 2.2) and inclusive design principles Experience of GDS service assessments (Alpha, beta and live) Understanding of policy design and the relationship between policy intent and service delivery SFIA Level 5 Behaviours Expected At SFIA Level 5 (Ensure, Advise), the successful candidate will demonstrate the following core behaviours: Takes ownership of service design outputs and is accountable for their quality and fitness for purpose Advises senior stakeholders on service design strategy and approach Works autonomously, self-directing research and design activities within the broader programme Influences the design direction of significant and complex digital services Actively builds design capability within the team and wider organisation Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from under-represented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
21/08/2026
Contractor
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Role Summary The Senior Service Designer will lead the design of end-to-end services for the Discovery and subsequent phases, working at the intersection of user needs, policy intent and technical constraints. Operating at SFIA Level 5, this role requires a practitioner who can own the service design process from discovery through to Alpha, collaborating closely with user researchers, business analysts and technical architects to produce compelling, evidence-based service designs that work for all users. Key Responsibilities Lead service design activities across the discovery, including mapping end-to-end service journeys for building control authority teams and installers Facilitate[5.1] co-design workshops with users, policy teams and technical stakeholders to develop service concepts Produce high-quality service design artefacts including service blueprints, user journey maps, ecosystem maps and experience maps Work closely with user researchers to ensure service designs are grounded in user evidence and tested with real users Define and articulate the 'to-be' service vision, identifying opportunities to improve the user experience of the SCS-N system Translate complex policy and regulatory requirements into clear, usable service designs Identify and document service-level pain points, dependencies and constraints that should inform the design of the new system Present service design outputs to senior stakeholders at BSR and MHCLG, making the case for user-centred design approaches Contribute to the GDS service assessment process, ensuring designs meet the Service Standard Mentor and support junior designers within the team[6.1] Essential Skills & Experience Significant experience as a Service Designer in UK public sector or government digital delivery Strong portfolio demonstrating end-to-end service design across complex, multi-channel services Proficiency in service design tools including Miro, FigJam, Figma or equivalent Experience producing service blueprints, ecosystem maps, user journey maps and interaction models Ability to facilitate co-design workshops with diverse stakeholders Strong understanding of the GDS Service Standard and the Design phase expectations Experience working in multidisciplinary Agile teams alongside researchers, product managers and engineers SFIA Level 5 competencies as defined in the SFIA framework Desirable Skills & Experience Experience designing services in a regulatory, local government or building control context Knowledge of accessibility standards (WCAG 2.2) and inclusive design principles Experience of GDS service assessments (Alpha, beta and live) Understanding of policy design and the relationship between policy intent and service delivery SFIA Level 5 Behaviours Expected At SFIA Level 5 (Ensure, Advise), the successful candidate will demonstrate the following core behaviours: Takes ownership of service design outputs and is accountable for their quality and fitness for purpose Advises senior stakeholders on service design strategy and approach Works autonomously, self-directing research and design activities within the broader programme Influences the design direction of significant and complex digital services Actively builds design capability within the team and wider organisation Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from under-represented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
Data Analytics Analyst Blue-Chip Financial Services Career Growth Senior Stakeholder Exposure Our client is a leading, data-driven financial services organisation experiencing sustained growth. As a consequence, they need to hire an additional head count for their Data Analytics team. Following a record-breaking 2025, they are on track to surpass those results in 2026. With an agile and fast-paced environment, this role offers the opportunity to work closely with senior leaders, drive meaningful change, and enjoy clear career progression as the business continues to grow. THE ROLE: As part of the Data Analytics team, you ll play a vital role in delivering insights and analytical support that enable the business to make smarter, data-led decisions. You ll be responsible for producing high-quality dashboards, datasets, and performance reports while ensuring best-practice data standards are applied across the team. Your work will focus on monitoring financial and underwriting performance, supporting product portfolio reviews, and contributing to the development of long-term strategies. This is a highly visible role, giving you the chance to work across multiple teams, own your own processes, and influence decision-making at senior levels. KEY RESPONSIBILITIES: Build, maintain, and enhance data assets and analytical tools to support business performance. Provide insights to track product performance, manage risk appetite, and support trading decisions. Deliver regular analysis of Management Information (MI), highlighting risks and opportunities. Produce monthly underwriting performance packs, including commentary and data-led recommendations. Support financial planning and track key performance indicators against business objectives. Champion best practice standards in data and analysis across the team. SKILLS & EXPERIENCE REQUIRED: Strong experience working with different types of data, both structured and unstructured. Proficiency in SQL and Power BI (or similar data visualisation/BI tools e.g. Tableau, Qlikview etc.). Ability to interpret complex datasets, identify trends, and deliver actionable insights. A proactive mindset with a desire to continuously learn and improve full training and support provided. Strong communication skills and the confidence to collaborate with senior stakeholders.
21/08/2026
Full time
Data Analytics Analyst Blue-Chip Financial Services Career Growth Senior Stakeholder Exposure Our client is a leading, data-driven financial services organisation experiencing sustained growth. As a consequence, they need to hire an additional head count for their Data Analytics team. Following a record-breaking 2025, they are on track to surpass those results in 2026. With an agile and fast-paced environment, this role offers the opportunity to work closely with senior leaders, drive meaningful change, and enjoy clear career progression as the business continues to grow. THE ROLE: As part of the Data Analytics team, you ll play a vital role in delivering insights and analytical support that enable the business to make smarter, data-led decisions. You ll be responsible for producing high-quality dashboards, datasets, and performance reports while ensuring best-practice data standards are applied across the team. Your work will focus on monitoring financial and underwriting performance, supporting product portfolio reviews, and contributing to the development of long-term strategies. This is a highly visible role, giving you the chance to work across multiple teams, own your own processes, and influence decision-making at senior levels. KEY RESPONSIBILITIES: Build, maintain, and enhance data assets and analytical tools to support business performance. Provide insights to track product performance, manage risk appetite, and support trading decisions. Deliver regular analysis of Management Information (MI), highlighting risks and opportunities. Produce monthly underwriting performance packs, including commentary and data-led recommendations. Support financial planning and track key performance indicators against business objectives. Champion best practice standards in data and analysis across the team. SKILLS & EXPERIENCE REQUIRED: Strong experience working with different types of data, both structured and unstructured. Proficiency in SQL and Power BI (or similar data visualisation/BI tools e.g. Tableau, Qlikview etc.). Ability to interpret complex datasets, identify trends, and deliver actionable insights. A proactive mindset with a desire to continuously learn and improve full training and support provided. Strong communication skills and the confidence to collaborate with senior stakeholders.
Business Analyst / IT Process Improvement Specialist Leeds (Hybrid) 40,000 - 45,000 A well-established and growing business based in Leeds is looking for a Business Analyst to join their small internal IT function and help drive forward a business-wide process improvement project. The Role You'll join as the vital link between the business and its ERP system, working closely with the Head of IT, an external process-improvement consultant, department heads, and the senior leadership team. Your job is to understand how the business actually works, gather requirements from users across departments, and translate those into clear specifications that can be handed to a third-party technical partner for implementation. This is a hands-on, high-visibility role with genuine ownership. You won't be micromanaged, you'll be trusted as the subject matter expert for business process and systems improvement, working in a structured, waterfall-style environment (recent Agile experience is fine, provided you can adapt). Key responsibilities: Learn the business from the ground up, departments, processes, pain points, and how they currently use their ERP system Gather and document requirements from users and department heads Identify opportunities to streamline processes, both inside and outside the ERP system Act as the intermediary between internal stakeholders and an external technical delivery partner Present project updates and outcomes to department heads, senior leadership, and board-level stakeholders About You Solid business analysis experience: requirements gathering, specification writing, and process review Experience working with an ERP system (specific platform experience is not required, full training and support will be provided) Confident communicating with everyone from C-suite and board members through to production staff on the factory floor Adaptable, personable, and comfortable working in a fast-paced, informal, occasionally noisy office environment Delivery experience in structured (waterfall) environments is useful; Agile backgrounds are welcome too Attitude and adaptability matter more than a perfect skills match, our client is happy to invest in training and development for the right person. What's on Offer 40,000 - 45,000 Hybrid working: 2 days from home per week after probation (4 days office-based during probation) Flexible hours around the working day to fit around childcare and other commitments A relaxed, family-feel culture within a genuinely growing and ambitious business Real scope to shape and own the role, with future potential for the team to expand Access to training and development opportunities The chance to play a central role in a major business transformation project tied to significant company growth
21/08/2026
Full time
Business Analyst / IT Process Improvement Specialist Leeds (Hybrid) 40,000 - 45,000 A well-established and growing business based in Leeds is looking for a Business Analyst to join their small internal IT function and help drive forward a business-wide process improvement project. The Role You'll join as the vital link between the business and its ERP system, working closely with the Head of IT, an external process-improvement consultant, department heads, and the senior leadership team. Your job is to understand how the business actually works, gather requirements from users across departments, and translate those into clear specifications that can be handed to a third-party technical partner for implementation. This is a hands-on, high-visibility role with genuine ownership. You won't be micromanaged, you'll be trusted as the subject matter expert for business process and systems improvement, working in a structured, waterfall-style environment (recent Agile experience is fine, provided you can adapt). Key responsibilities: Learn the business from the ground up, departments, processes, pain points, and how they currently use their ERP system Gather and document requirements from users and department heads Identify opportunities to streamline processes, both inside and outside the ERP system Act as the intermediary between internal stakeholders and an external technical delivery partner Present project updates and outcomes to department heads, senior leadership, and board-level stakeholders About You Solid business analysis experience: requirements gathering, specification writing, and process review Experience working with an ERP system (specific platform experience is not required, full training and support will be provided) Confident communicating with everyone from C-suite and board members through to production staff on the factory floor Adaptable, personable, and comfortable working in a fast-paced, informal, occasionally noisy office environment Delivery experience in structured (waterfall) environments is useful; Agile backgrounds are welcome too Attitude and adaptability matter more than a perfect skills match, our client is happy to invest in training and development for the right person. What's on Offer 40,000 - 45,000 Hybrid working: 2 days from home per week after probation (4 days office-based during probation) Flexible hours around the working day to fit around childcare and other commitments A relaxed, family-feel culture within a genuinely growing and ambitious business Real scope to shape and own the role, with future potential for the team to expand Access to training and development opportunities The chance to play a central role in a major business transformation project tied to significant company growth
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Digital Transformation team As we continue our growth journey, we are looking for an experienced Business Analyst to help identify, shape and prioritise opportunities that improve operational performance, customer outcomes and business value across the organisation. Working alongside senior operational leaders to understand how the business currently operates, identify opportunities for improvement, build evidence-based business cases and support decision-making that drives measurable outcomes. Key Responsibilities Opportunity Discovery Identify opportunities to improve processes, systems, customer outcomes and business performance Facilitate discovery workshops and stakeholder engagement sessions Diagnose operational challenges and identify root causes Maintain a pipeline of improvement opportunities Business Analysis Gather and analyse business requirements Produce process maps and workflow analysis Assess impacts, dependencies and risks Support evidence-based decision-making Process Improvement Analyse end-to-end business processes Identify inefficiencies, rework and manual effort Recommend practical improvements Support continuous improvement initiatives Benefits & Business Cases Develop business cases supporting investment decisions Define measurable benefits and success criteria Support ROI assessments Help prioritise opportunities based on value and strategic alignment Strategic Enablement Support business transformation initiatives Contribute to roadmap development activities Assist capability maturity and improvement programmes Support continuous improvement across the organisation Data, AI & Modern Technology Focus You will be comfortable exploring how: Data can support better decisions Reporting and insight can improve performance Automation can reduce manual effort AI can enhance productivity and effectiveness You are not expected to design solutions, build integrations or develop systems yourself. Instead, you will help identify where technology can create value and work with specialist internal and external delivery teams to turn opportunities into outcomes. Hybrid working 2-3 days a week in the Reigate office Salary £60-£70k DOE The talents we are excited to see You are naturally curious, enjoy understanding how organisations really work and thrive in fast-moving environments, solving business challenges and delivering measurable results. You are likely to have experience in: Business Analysis Process Improvement Continuous Improvement Business Change Operational Excellence Digital Transformation This role is likely to suit somebody who has worked in: Growing SMEs Scale-up organisations Technology services businesses Managed service providers Telecoms organisations Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
20/08/2026
Full time
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Digital Transformation team As we continue our growth journey, we are looking for an experienced Business Analyst to help identify, shape and prioritise opportunities that improve operational performance, customer outcomes and business value across the organisation. Working alongside senior operational leaders to understand how the business currently operates, identify opportunities for improvement, build evidence-based business cases and support decision-making that drives measurable outcomes. Key Responsibilities Opportunity Discovery Identify opportunities to improve processes, systems, customer outcomes and business performance Facilitate discovery workshops and stakeholder engagement sessions Diagnose operational challenges and identify root causes Maintain a pipeline of improvement opportunities Business Analysis Gather and analyse business requirements Produce process maps and workflow analysis Assess impacts, dependencies and risks Support evidence-based decision-making Process Improvement Analyse end-to-end business processes Identify inefficiencies, rework and manual effort Recommend practical improvements Support continuous improvement initiatives Benefits & Business Cases Develop business cases supporting investment decisions Define measurable benefits and success criteria Support ROI assessments Help prioritise opportunities based on value and strategic alignment Strategic Enablement Support business transformation initiatives Contribute to roadmap development activities Assist capability maturity and improvement programmes Support continuous improvement across the organisation Data, AI & Modern Technology Focus You will be comfortable exploring how: Data can support better decisions Reporting and insight can improve performance Automation can reduce manual effort AI can enhance productivity and effectiveness You are not expected to design solutions, build integrations or develop systems yourself. Instead, you will help identify where technology can create value and work with specialist internal and external delivery teams to turn opportunities into outcomes. Hybrid working 2-3 days a week in the Reigate office Salary £60-£70k DOE The talents we are excited to see You are naturally curious, enjoy understanding how organisations really work and thrive in fast-moving environments, solving business challenges and delivering measurable results. You are likely to have experience in: Business Analysis Process Improvement Continuous Improvement Business Change Operational Excellence Digital Transformation This role is likely to suit somebody who has worked in: Growing SMEs Scale-up organisations Technology services businesses Managed service providers Telecoms organisations Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
IT Service Desk Team Lead - Microsoft / Windows - Hull Are you the kind of Service Desk person who's ready to lead, but doesn't want to lose the technical side entirely? We're working with a business that's restructuring its IT function and creating a brand-new role for it. This isn't a tired, "step into someone else's shoes" position - it's being built from scratch around whoever takes it on. What you'll be doing This isn't a purely hands-off management role. You'll be: Leading a team of four 1st and 2nd line Service Desk analysts day to day Owning workload allocation, escalations, and making sure incidents get resolved within SLA Getting your hands dirty with tickets yourself when the team needs bolstering Building out proper incident, problem and request management processes - a lot of this currently lives in people's heads, not in documentation Acting as the escalation point for the complex or high-priority stuff Reporting service desk performance up to senior leadership, in language they can actually use What they care about Yes, they want solid Service Desk management experience. But more than that, they want: Someone who's genuinely proud of the work they do, not just clocking in Someone ready to take a step up - this could be your first lead role, and that's fine A person comfortable being hands-on with the team while still owning the bigger picture If you've been deputising, mentoring informally, or covering for a lead when they're out, that counts. You don't need to already hold the title to be right for this. The technical bit A few years' experience in IT Service Desk or IT support, ideally with some team responsibility already Comfortable with ITSM tools and ticketing systems Solid grounding in a Microsoft 365 / Azure / Windows environment Confident communicator - with your team, and with senior leadership Why this is worth a look Most Service Desk Lead roles are about maintaining what's already there. This one isn't. You'll be shaping how the team actually works, not inheriting someone else's system You'll report directly into a newly-appointed Director who's heavily investing time in getting this right There's a genuine growth story here - the department's been expanding steadily, and this role sits right in the middle of that If you're ready to lead a team properly, without giving up the technical side entirely, this is one to look at.
20/08/2026
Full time
IT Service Desk Team Lead - Microsoft / Windows - Hull Are you the kind of Service Desk person who's ready to lead, but doesn't want to lose the technical side entirely? We're working with a business that's restructuring its IT function and creating a brand-new role for it. This isn't a tired, "step into someone else's shoes" position - it's being built from scratch around whoever takes it on. What you'll be doing This isn't a purely hands-off management role. You'll be: Leading a team of four 1st and 2nd line Service Desk analysts day to day Owning workload allocation, escalations, and making sure incidents get resolved within SLA Getting your hands dirty with tickets yourself when the team needs bolstering Building out proper incident, problem and request management processes - a lot of this currently lives in people's heads, not in documentation Acting as the escalation point for the complex or high-priority stuff Reporting service desk performance up to senior leadership, in language they can actually use What they care about Yes, they want solid Service Desk management experience. But more than that, they want: Someone who's genuinely proud of the work they do, not just clocking in Someone ready to take a step up - this could be your first lead role, and that's fine A person comfortable being hands-on with the team while still owning the bigger picture If you've been deputising, mentoring informally, or covering for a lead when they're out, that counts. You don't need to already hold the title to be right for this. The technical bit A few years' experience in IT Service Desk or IT support, ideally with some team responsibility already Comfortable with ITSM tools and ticketing systems Solid grounding in a Microsoft 365 / Azure / Windows environment Confident communicator - with your team, and with senior leadership Why this is worth a look Most Service Desk Lead roles are about maintaining what's already there. This one isn't. You'll be shaping how the team actually works, not inheriting someone else's system You'll report directly into a newly-appointed Director who's heavily investing time in getting this right There's a genuine growth story here - the department's been expanding steadily, and this role sits right in the middle of that If you're ready to lead a team properly, without giving up the technical side entirely, this is one to look at.
Job Title: Network Support Engineer Location: Chester - Hybrid (3 days in office is essential) Working Pattern: 4 days on 3 days off shifts Contract: 12 months with possible extension. Salary: 45,000 - 50,000 Our client, a leading organisation in the financial services sector, is seeking a dynamic and detail-oriented Network Operations Support professional to join their team on a fixed-term contract basis. This is an exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure. Key Responsibilities: Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues. Network Operations: Provide operational support for network environments, including switching, routing, perimeter security, traffic management, and content inspection. Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs. Incident Response: React effectively to production failures, managing triage efforts, engaging appropriate teams, and communicating with management and technical escalation. Documentation and Reporting: Maintain data quality and completeness of incident tickets, ensuring all impacts are accurately recorded in the system of record. Prepare professional documents and ad-hoc reports as directed by senior team members or leadership. Governance and Compliance: Promote and enforce production governance during triage and testing efforts, adhering to design standards and global authority processes. Ideal Candidate Profile: Technical Expertise: Familiarity with enterprise network infrastructure, including routing, switching, wireless, and SD-WAN. Hands-on experience with Splunk for data ingestion, searches, and dashboard creation would be a big plus. Analytical Skills: Strong analytical skills with an attention to data quality, capable of translating raw telemetry into actionable insights for operations teams. Communication Skills: Excellent verbal and written communication skills to collaborate effectively with Engineering and Operations teams. Agile Methodology: Basic understanding of JIRA, Confluence, and Agile frameworks, with experience in Networking-related disciplines within design, implementation, or operations roles. What Our Client Offers: A vibrant work environment where innovation is encouraged. Opportunities for professional development and growth within the organisation. The chance to work with emerging technologies in network operations. If you are a proactive problem-solver with a passion for network operations and a commitment to excellence, this opportunity could be your next career move. Don't miss the chance to make a significant impact in a dynamic financial services environment! Take the next step in your career and apply today! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
20/08/2026
Contractor
Job Title: Network Support Engineer Location: Chester - Hybrid (3 days in office is essential) Working Pattern: 4 days on 3 days off shifts Contract: 12 months with possible extension. Salary: 45,000 - 50,000 Our client, a leading organisation in the financial services sector, is seeking a dynamic and detail-oriented Network Operations Support professional to join their team on a fixed-term contract basis. This is an exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure. Key Responsibilities: Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues. Network Operations: Provide operational support for network environments, including switching, routing, perimeter security, traffic management, and content inspection. Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs. Incident Response: React effectively to production failures, managing triage efforts, engaging appropriate teams, and communicating with management and technical escalation. Documentation and Reporting: Maintain data quality and completeness of incident tickets, ensuring all impacts are accurately recorded in the system of record. Prepare professional documents and ad-hoc reports as directed by senior team members or leadership. Governance and Compliance: Promote and enforce production governance during triage and testing efforts, adhering to design standards and global authority processes. Ideal Candidate Profile: Technical Expertise: Familiarity with enterprise network infrastructure, including routing, switching, wireless, and SD-WAN. Hands-on experience with Splunk for data ingestion, searches, and dashboard creation would be a big plus. Analytical Skills: Strong analytical skills with an attention to data quality, capable of translating raw telemetry into actionable insights for operations teams. Communication Skills: Excellent verbal and written communication skills to collaborate effectively with Engineering and Operations teams. Agile Methodology: Basic understanding of JIRA, Confluence, and Agile frameworks, with experience in Networking-related disciplines within design, implementation, or operations roles. What Our Client Offers: A vibrant work environment where innovation is encouraged. Opportunities for professional development and growth within the organisation. The chance to work with emerging technologies in network operations. If you are a proactive problem-solver with a passion for network operations and a commitment to excellence, this opportunity could be your next career move. Don't miss the chance to make a significant impact in a dynamic financial services environment! Take the next step in your career and apply today! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Our client isseeking an experienced Cyber Security Analyst/Red Team Specialist to conduct safe, controlled and intelligence-led cyber-attack simulations across complex technology estates. Working as a real-world adversary might, the successful candidate will identify weaknesses, test defensive capabilities and provide expert cyber security insight to support strategic security decision-making. The role requires strong hands-on offensive security experience, with the ability to tactically assess and execute sophisticated attack scenarios across traditional enterprise environments and modern digital services. You will be comfortable conducting complex, multi-stage operations, including chained attacks, evasion techniques, persistence, post-exploitation and lateral movement, while maintaining a strong focus on operational security and avoiding unnecessary disruption to live services. Key Responsibilities Design and execute threat intelligence-led, full-spectrum cyber-attack simulations, including long-term campaign planning, persistence and post-exploitation activity. Adopt a Red Team/adversary simulation approach to identify high-impact vulnerabilities across critical technology estates and business areas. Validate the effectiveness of the organisation's wider cyber security controls, defensive capabilities and security architecture. Conduct scenario-driven engagements based on realistic threat actor capabilities, behaviours and tradecraft. Perform exploitation across infrastructure, web applications, cloud platforms and enterprise technology environments. Identify and analyse attack paths towards high-value systems, data and business services. Apply appropriate evasion and operational security techniques to ensure engagements are controlled and do not unnecessarily disrupt business operations. Communicate technical findings clearly, translating complex vulnerabilities and attack paths into business risk, impact and remediation requirements for senior stakeholders. Develop, enhance and automate offensive security tools, techniques and methodologies. Build and maintain attack infrastructure, including C2 frameworks and supporting infrastructure-as-code. Mentor junior Red Team colleagues, supporting the development of their technical capability and understanding of offensive security. Share knowledge with wider cyber security and non-security teams to help strengthen the organisation's overall security culture. Contribute to vulnerability management, threat mitigation and risk-based security decision-making. Essential Experience & Skills The successful candidate will demonstrate: Proven experience planning and executing complex, multi-phase offensive security operations. Strong experience delivering scenario-driven adversary simulations and Red Team engagements. Excellent threat intelligence analysis and assessment capability. Extensive hands-on exploitation experience across a broad range of technologies, including: Microsoft Entra ID Active Directory Microsoft 365 macOS Kubernetes CI/CD environments AWS Azure Infrastructure and web applications Strong understanding of post-exploitation, persistence and lateral movement, including tactical analysis of attack paths to high-value targets. Experience conducting engagements in accordance with operational security best practice and within a range of threat actor capabilities and tradecraft. Deep technical understanding of security technologies within end-user and server operating systems, together with supporting infrastructure and enterprise architecture. Experience working across complex Legacy and modern enterprise environments at scale. Experience developing, deploying and using tools to support Red Team activities. Practical experience with attack infrastructure, C2 frameworks and Infrastructure as Code (IaC) technologies. Excellent written and verbal communication skills, with the ability to explain complex technical vulnerabilities, risks and attack scenarios to both technical and non-technical audiences, including senior stakeholders. Experience contributing to or participating in GCASE, GBEST, CBEST or TIBER engagements. Desirable Experience Experience in threat research and/or vulnerability research, including publishing research or presenting findings to the wider cyber security community. Previous experience in a related security discipline, such as: Protective Monitoring Incident Response Security Engineering Security Architecture Experience working within large, complex public sector, government or highly regulated environments. Experience mentoring or developing junior offensive security professionals. Professional Qualifications Relevant Red Team and offensive security certifications are desirable, including: CCSAS CRTL Other recognised offensive security/Red Team certifications would also be considered. What We're Looking For This is a technically demanding role for an experienced offensive security professional who can combine deep technical exploitation capability with strategic security thinking. The successful candidate will be able to operate confidently across complex enterprise, cloud and modern digital environments, understand how sophisticated attacks can be chained together, and communicate the resulting risks in a way that enables senior decision-makers to take effective action. If you have substantial experience in Red Teaming , adversary simulation, threat intelligence, exploitation, post-exploitation and attack-path analysis, we would be keen to hear from you.
20/08/2026
Contractor
Our client isseeking an experienced Cyber Security Analyst/Red Team Specialist to conduct safe, controlled and intelligence-led cyber-attack simulations across complex technology estates. Working as a real-world adversary might, the successful candidate will identify weaknesses, test defensive capabilities and provide expert cyber security insight to support strategic security decision-making. The role requires strong hands-on offensive security experience, with the ability to tactically assess and execute sophisticated attack scenarios across traditional enterprise environments and modern digital services. You will be comfortable conducting complex, multi-stage operations, including chained attacks, evasion techniques, persistence, post-exploitation and lateral movement, while maintaining a strong focus on operational security and avoiding unnecessary disruption to live services. Key Responsibilities Design and execute threat intelligence-led, full-spectrum cyber-attack simulations, including long-term campaign planning, persistence and post-exploitation activity. Adopt a Red Team/adversary simulation approach to identify high-impact vulnerabilities across critical technology estates and business areas. Validate the effectiveness of the organisation's wider cyber security controls, defensive capabilities and security architecture. Conduct scenario-driven engagements based on realistic threat actor capabilities, behaviours and tradecraft. Perform exploitation across infrastructure, web applications, cloud platforms and enterprise technology environments. Identify and analyse attack paths towards high-value systems, data and business services. Apply appropriate evasion and operational security techniques to ensure engagements are controlled and do not unnecessarily disrupt business operations. Communicate technical findings clearly, translating complex vulnerabilities and attack paths into business risk, impact and remediation requirements for senior stakeholders. Develop, enhance and automate offensive security tools, techniques and methodologies. Build and maintain attack infrastructure, including C2 frameworks and supporting infrastructure-as-code. Mentor junior Red Team colleagues, supporting the development of their technical capability and understanding of offensive security. Share knowledge with wider cyber security and non-security teams to help strengthen the organisation's overall security culture. Contribute to vulnerability management, threat mitigation and risk-based security decision-making. Essential Experience & Skills The successful candidate will demonstrate: Proven experience planning and executing complex, multi-phase offensive security operations. Strong experience delivering scenario-driven adversary simulations and Red Team engagements. Excellent threat intelligence analysis and assessment capability. Extensive hands-on exploitation experience across a broad range of technologies, including: Microsoft Entra ID Active Directory Microsoft 365 macOS Kubernetes CI/CD environments AWS Azure Infrastructure and web applications Strong understanding of post-exploitation, persistence and lateral movement, including tactical analysis of attack paths to high-value targets. Experience conducting engagements in accordance with operational security best practice and within a range of threat actor capabilities and tradecraft. Deep technical understanding of security technologies within end-user and server operating systems, together with supporting infrastructure and enterprise architecture. Experience working across complex Legacy and modern enterprise environments at scale. Experience developing, deploying and using tools to support Red Team activities. Practical experience with attack infrastructure, C2 frameworks and Infrastructure as Code (IaC) technologies. Excellent written and verbal communication skills, with the ability to explain complex technical vulnerabilities, risks and attack scenarios to both technical and non-technical audiences, including senior stakeholders. Experience contributing to or participating in GCASE, GBEST, CBEST or TIBER engagements. Desirable Experience Experience in threat research and/or vulnerability research, including publishing research or presenting findings to the wider cyber security community. Previous experience in a related security discipline, such as: Protective Monitoring Incident Response Security Engineering Security Architecture Experience working within large, complex public sector, government or highly regulated environments. Experience mentoring or developing junior offensive security professionals. Professional Qualifications Relevant Red Team and offensive security certifications are desirable, including: CCSAS CRTL Other recognised offensive security/Red Team certifications would also be considered. What We're Looking For This is a technically demanding role for an experienced offensive security professional who can combine deep technical exploitation capability with strategic security thinking. The successful candidate will be able to operate confidently across complex enterprise, cloud and modern digital environments, understand how sophisticated attacks can be chained together, and communicate the resulting risks in a way that enables senior decision-makers to take effective action. If you have substantial experience in Red Teaming , adversary simulation, threat intelligence, exploitation, post-exploitation and attack-path analysis, we would be keen to hear from you.
Job Title: Network Support Engineer Location: Chester - Hybrid (3 days in office is essential) Working Pattern: 4 days on 3 days off shifts Contract: 12 months with possible extension. Salary: £45,000 - £50,000 Our client, a leading organisation in the financial services sector, is seeking a dynamic and detail-oriented Network Operations Support professional to join their team on a fixed-term contract basis. This is an exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure. Key Responsibilities: Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues. Network Operations: Provide operational support for network environments, including switching, routing, perimeter security, traffic management, and content inspection. Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs. Incident Response: React effectively to production failures, managing triage efforts, engaging appropriate teams, and communicating with management and technical escalation. Documentation and Reporting: Maintain data quality and completeness of incident tickets, ensuring all impacts are accurately recorded in the system of record. Prepare professional documents and ad-hoc reports as directed by senior team members or leadership. Governance and Compliance: Promote and enforce production governance during triage and testing efforts, adhering to design standards and global authority processes. Ideal Candidate Profile: Technical Expertise: Familiarity with enterprise network infrastructure, including routing, switching, wireless, and SD-WAN. Hands-on experience with Splunk for data ingestion, searches, and dashboard creation would be a big plus. Analytical Skills: Strong analytical skills with an attention to data quality, capable of translating raw telemetry into actionable insights for operations teams. Communication Skills: Excellent verbal and written communication skills to collaborate effectively with Engineering and Operations teams. Agile Methodology: Basic understanding of JIRA, Confluence, and Agile frameworks, with experience in Networking-related disciplines within design, implementation, or operations roles. What Our Client Offers: A vibrant work environment where innovation is encouraged. Opportunities for professional development and growth within the organisation. The chance to work with emerging technologies in network operations. If you are a proactive problem-solver with a passion for network operations and a commitment to excellence, this opportunity could be your next career move. Don't miss the chance to make a significant impact in a dynamic financial services environment! Take the next step in your career and apply today! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
20/08/2026
Job Title: Network Support Engineer Location: Chester - Hybrid (3 days in office is essential) Working Pattern: 4 days on 3 days off shifts Contract: 12 months with possible extension. Salary: £45,000 - £50,000 Our client, a leading organisation in the financial services sector, is seeking a dynamic and detail-oriented Network Operations Support professional to join their team on a fixed-term contract basis. This is an exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure. Key Responsibilities: Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues. Network Operations: Provide operational support for network environments, including switching, routing, perimeter security, traffic management, and content inspection. Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs. Incident Response: React effectively to production failures, managing triage efforts, engaging appropriate teams, and communicating with management and technical escalation. Documentation and Reporting: Maintain data quality and completeness of incident tickets, ensuring all impacts are accurately recorded in the system of record. Prepare professional documents and ad-hoc reports as directed by senior team members or leadership. Governance and Compliance: Promote and enforce production governance during triage and testing efforts, adhering to design standards and global authority processes. Ideal Candidate Profile: Technical Expertise: Familiarity with enterprise network infrastructure, including routing, switching, wireless, and SD-WAN. Hands-on experience with Splunk for data ingestion, searches, and dashboard creation would be a big plus. Analytical Skills: Strong analytical skills with an attention to data quality, capable of translating raw telemetry into actionable insights for operations teams. Communication Skills: Excellent verbal and written communication skills to collaborate effectively with Engineering and Operations teams. Agile Methodology: Basic understanding of JIRA, Confluence, and Agile frameworks, with experience in Networking-related disciplines within design, implementation, or operations roles. What Our Client Offers: A vibrant work environment where innovation is encouraged. Opportunities for professional development and growth within the organisation. The chance to work with emerging technologies in network operations. If you are a proactive problem-solver with a passion for network operations and a commitment to excellence, this opportunity could be your next career move. Don't miss the chance to make a significant impact in a dynamic financial services environment! Take the next step in your career and apply today! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
