1281 jobs found

Senior Business Development Manager Reading, Berkshire (Hybrid working) About Us Driven by our mission to use innovation to prosper the community, we are passionate about challenging traditional methods and delivering unrivalled service. With consistent growth of over 20% year-on-year for nearly two decades, we have become the leading Balcony Specialist in the UK market and are on a growth journey to become the balcony of choice globally beginning with our expansion into Canada. We are passionate about supporting our people to thrive and grow in their roles. You could be joining a business that uses success to give back, supporting charitable initiatives and donations all year long. If youre simply looking for another job, this isnt the role for you. But if youre seeking the best opportunity for your future career, apply now. Our values: Deliver We do what we say well do. Initiative We encourage everyone to use their initiative. Appreciation We value performance and commitment. Learn We take time to learn lessons and have the courage to change. Support We support others to avoid blame. We are now looking for a Senior Business Development Manager to join our team on a full-time, permanent basis, working Monday Friday, 7.30 am 4.30 pm. This is a hybrid role with at least three days per week in our Reading office. The Benefits - Competitive salary - Discretionary bonus scheme - Company car (salary sacrifice) - Hybrid working with three days in the office - 24 days holiday plus bank holidays - Buy-holiday scheme - Pension - Private healthcare (after probation) - Free onsite parking This is a fantastic opportunity for a commercially astute sales professional with B2B expertise to join our expanding organisation. Youll be joining us at a pivotal moment, as we expand both our UK presence and our international reach, giving you the chance to shape new markets, influence strategic direction, and elevate your career alongside a business thats continually raising the bar. And, with a generous bonus scheme that recognises the impact you make, youll see real rewards for the contribution you bring to a team that values initiative, expertise, and meaningful results. So, if youre ready to play a defining role in a forward-thinking organisation and take your career to the next level, wed love to hear from you. The Role As our Senior Business Development Manager, you will secure high-value opportunities within the construction sector to drive revenue growth and strengthen our market position. Overseeing the full business development lifecycle, you will work closely with developers, contractors, and architects, providing early technical and commercial guidance and ensuring projects start strong and move smoothly through the pipeline. Specifically, you will guide clients through their early project discussions, shaping solutions that meet their needs and preparing well-considered proposals before ensuring a seamless handover to other teams. With future opportunities in mind, you will keep the pipeline accurate and up to date, provide reliable forecasts that support strategic decision-making, and ensure reporting and CRM activity enable sustained business growth. Additionally, you will: - Keep all assigned calls up to date with no overdue actions - Build strong product knowledge and confidently answer technical questions - Lead external design meetings and respond to client queries - Report on activity and the effectiveness of the Gold Customer programme - Work collaboratively with the team to support shared goals and improvements About You To be considered as our Senior Business Development Manager, you will need: - Proven success in B2B business development or sales - Experience managing a pipeline with a track record of revenue achievement - A data-driven, digitally fluent approach with experience using CRM systems - Strong commercial awareness and strategic negotiation ability - Demonstrable relationship-building skills - Confident communication skills with strong presentation and storytelling ability - Excellent organisational and time-management skills - Proficiency in MS Office Suite - A full, valid driving licence (clean preferred) Please note, construction industry experience is desirable. Other organisations may call this role Senior B2B Sales Executive, BDM, Account Director, Construction Business Development Manager, Construction Sales Executive, or Strategic Account Manager. Webrecruit and Sapphire Balconies are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to advance your career as a Senior Business Development Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ

Bristol MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. Salary: £42,000 - £60,000 depending on experience Dynamic (hybrid) working: 2/3 or 4 days per week depending on role due to work classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: At MBDA, we are continuing to grow our world leading capability on missile datalinks and seekers. We have a number of exciting opportunities within our Seekers and DataLink Systems organisation working from research, through to early concept phase, to full product design and production programmes, needing a range of knowledge and experience from graduate engineer to experienced managers. The roles cover RF and EletroOptic technologies with applications covering systems design work, hardware and firmware. Ideally you'll have exposure / bias towards RF / EO / IR hardware and technology across the full product life cycle. Currently we are recruiting for the following roles: Algorithm / Modelling Systems Engineers Seekers Design / Requirements Systems Engineers Seekers RF / MW Design Engineer Seeker Hardware We're looking for you to have an ability to work autonomously within a multi-skilled team with a good understanding and commitment to achieving project goals. You should also be able to perform technical investigations, provide problem assessments, and propose design solutions within a culture of innovative thinking. You'll be joining a rapidly developing product area within MBDA, with many exciting opportunities to work on both new and established products. The teams have a common goal for the delivery of products design solutions that meets the customer's requirements to the schedule and cost agreed. You'll be able to significantly contribute to meeting the expectations of both MBDA and the customer. The projects offers you the opportunity to work with a specialist team developing and managing technically challenging technology within MBDA. We understand that flexibility benefits our people, our teams and our business; wherever possible we will seek to accommodate a blended approach to on-site, remote working and flexible working patterns. What we're looking for from you: Some of the following dependent upon role level; all within the context of good RF or Electro-Optic knowledge: Knowledge of RF/microwave and electronic systems, algorithm design and implementation. Understanding of optical systems and experience in concept or optical design Experience of overseeing the transition of development hardware into series production, including robustness testing and qualification testing and design certification. Experienced proving system level functionality, SW/FW integration and proving. Familiarity of real-time digital signal processing for high data bandwidth systems. Experience of design of Control Systems. Systems modelling and Autocode generation experience Systems design and requirements. Good communication skills with the ability to produce high quality written reports and presentations to internal and external customers. Participate in or lead design reviews for all stages of concept development to the assessment of design maturity. Ability to manage external suppliers with procurement teams. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ

At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. The Health, Safety & Environment Team are responsible for setting the standards from a Health & Safety perspective for all work undertaken on the estate including setting and creating assurance levels, managing fatal and significant injury risks as well as the management of H&S issues on the estate. We're now seeking an experienced H&S Incident Response Manager to join our team. In this pivotal role, you will manage and coordinate the effective delivery of incident and issue management across the organisation. Acting as the first-line support and escalation point for health and safety-related events, you will ensure outsourced service providers align with MBNL's standards, drive resolution of major and critical incidents, and foster seamless cross-functional communication. You will also play a key role in governance-providing insights, conducting deep dives, supporting process harmonisation, and ensuring lessons learned are captured and shared to enable continuous improvement and informed decision-making. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll do: Co-ordinate incident and issue management delivered by outsourced providers, ensuring alignment with MBNL's Policies and Standards. Serve as the primary point of contact for stakeholders regarding health and safety incidents, ensuring efficient triage, timely response, and appropriate escalation. Act as the escalation point for incident coordination to drive prompt resolution in alignment with internal standards and compliance requirements. Maintain quality assurance through structured governance approach including reporting and oversight. Identify learning opportunities proposing recommendations back to the business. Act as the central conduit for incident-related communication across MBNL teams and client activities - providing guidance for relevant communication channels such as bulletins etc for internal and external advice and guidance. Support harmonisation of incident and issue management into a unified front-door process. Provide insights and trend analysis to strengthen governance, reporting, and decision-making. Support and/or oversee working groups focused on health and safety improvements, providing subject matter expertise and ensuring alignment with strategic objectives. Contribute to improvement plans, helping to identify gaps, propose solutions, and monitor progress against agreed actions. Where needed oversee MBNL's internal response to major and critical health and safety incidents as the designated Incident Controller. Support MBNL Business Continuity planning, testing and invocation activities as needed. What you'll bring: Deep Knowledge of Best Practices: Understanding of methodologies, processes, and capabilities required to deliver best-in-class technical and business incident management services. Analytical and Insight-Driven: Strong analytical mindset with experience in providing insights and trend analysis to support data-driven decision-making, governance, and strategic reporting. Outstanding Problem Solving : Experienced at applying a range of problem-solving methodologies to ensure rigorous root cause analysis and implementation of impactful corrective actions. Continuous Improvement mindset: Ability to identify learning opportunities and propose actionable recommendations that drive process and performance enhancements. Influential Relationship Builder: Skilled at building strong relationships, navigating organisational dynamics, and influencing stakeholders effectively. Executive Communication Skills: Proven experience briefing and influencing senior leadership teams with clarity and confidence. Balanced Decision-Making: Ability to weigh customer, commercial, and technical requirements to deliver optimal outcomes. Nice to Have: Experience managing remotely located, cross-functional teams. Strong safety, quality, and compliance knowledge of mobile or fixed network technologies. Experience working in or with a joint venture organisation. Business Continuity capability ability to oversee internal response to major or critical health and safety incidents as an Incident Controller MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Business in relation to this vacancy.

Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 Months (Contract) Rate: 300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions Ability to travel as needed Available to provide after-hours and weekend technical support as needed Key Digital and IT Disciplines Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications Bachelor's degree in computer science, information systems, or related area (or international equivalent) 4+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively

Senior Systems Administrator/ 3rd Line Support, M365, Hyper V Location: Bristol Contract Type: 12 Months 550/day Max Inside IR35 Clearance: SC Cleared About the Role We are seeking an experienced Senior Systems Administrator to join the Technical Operations team. This role is critical in supporting, developing, and maintaining our technical systems and platforms, ensuring resilience, security, and performance across servers, storage, networks, and cloud technologies. You will provide 3rd Line Support , lead technical improvements, and design solutions that meet complex business needs. This position also involves maintaining governance, change management, backup/restore processes, and security compliance in collaboration with other technical teams. Key Responsibilities Administer and support technical environments including MS Hyper-V , Windows Server 2016/2019+ , NetApp , MS Exchange/Office 365 hybrid mail , and enterprise components (Active Directory, SCCM, DHCP, Failover Cluster Manager). Design, configure, and deploy Server, Storage, and Networking solutions to meet business requirements. Provide expert administration and support for Cloud platforms (Microsoft Azure, AWS, Google Cloud). Analyse complex business requirements and deliver secure, resilient, and scalable solutions. Troubleshoot and resolve high-risk technical issues, coordinating with internal teams and external vendors. Ensure operational health of systems: security, availability, performance, and reliability. Maintain detailed documentation, dashboards, and reports on system performance, resource consumption, and license usage. Uphold governance standards for change management , audit , and security configuration . Essential Skills & Experience Proven experience in 3rd Line Support and enterprise-level system administration. Strong knowledge of Microsoft technologies (Windows Server, Hyper-V, Active Directory, SCCM). Hands-on experience with Cloud platforms (Azure, AWS, Google Cloud). Expertise in storage technologies (NetApp) and hybrid mail environments. Familiarity with ITIL processes and security best practices. Ability to analyse complex problems and deliver proactive, long-term solutions. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Imagine walking into a role where your work directly influences the beating heart of a leading manufacturing site in Glasgow. Our client, known for their innovative approach and commitment to excellence, is at a pivotal point in their journey. They're ready to welcome an IT Manager who's not just looking for a job but is eager to be part of a story of transformation and growth. This is where you come in. Position: IT Manager Location: Glasgow Offer: Upto 50,000 DOE Engagement: Permanent Hours: Monday-Friday - Standard operating hours for the role will be 08:30 - 17:30, however there will be a requirement to be flexible within that to adjust to business demands/ projects/ spending time with the team. Purpose of The Role: As the IT Manager, you're stepping into a world where technology meets tradition, where your leadership will ensure the smooth running of all IT services on site whilst developing the existing onsite IT team. You will have the ability to drive the site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success within the role, Your Mission: Be the guardian of IT services, ensuring downtime is a tale of the past with your proactive and preventative strategies. Take charge of bespoke applications on the factory floor, making sure our client's products are traced and labelled with precision. Oversee the IT landscape, ensuring the infrastructure is both resilient and secure against the backdrop of a dynamic manufacturing environment. Lead on the continuous development of site initiatives, whether its overhauling the underlying infrastructure to ensuring that our end users are receiving the full benefits of our digital tools. Develop and test disaster recovery plans that align with our overarching goals for business continuity. Keep a diligent record of IT challenges, ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory, and domain management tools. Experience leading teams and delivering digital transformation initiatives Brings a problem-solving mindset to the table, capable of adapting to change and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site when needed. Why This Role Is For You: Impact: Play a pivotal role in shaping the future of IT at a leading manufacturing site Growth: Enjoy opportunities for professional development and career progression. Community: Be part of a collaborative team where your work directly contributes to business success. Join Us On This Journey: If you're ready to play a pivotal role in our client's next chapter, driving technological excellence and innovation, we want to hear from you. This is your chance to not just do a job but to be part of a story of growth and transformation. Apply now to become the IT Manager who makes a difference every day at our client's manufacturing site in Glasgow.

Delivery Manager - NHS Projects Salary: Up-to 80,000 Location: Primarily remote with occasional travel to client sites Start Date: ASAP Employment Type: Permanent Interview Process: 2x Stages NHS Experience essential, ideally within a consultancy environment About the Role We are looking for an experienced Delivery Manager to lead the end to end delivery of digital and transformation initiatives across NHS settings. The ideal candidate will bring a strong understanding of NHS environments, proven delivery capability, and ideally consultancy experience where they've worked across multiple clients or programmes. You'll ensure projects run smoothly, teams stay aligned, risks are managed early, and delivery outcomes meet clinical, operational and technical expectations. This is a hands on delivery role requiring someone who is structured, collaborative, and excellent at stakeholder management. Key Responsibilities Project and Programme Delivery Lead the planning, execution and delivery of digital, IT or transformation projects within NHS organisations. Maintain delivery roadmaps, timelines and RAID logs. Remove blockers and ensure momentum across multidisciplinary teams. Ensure delivery outputs align with strategic objectives and end user needs. Stakeholder and Client Engagement Build strong relationships with senior NHS stakeholders including clinical, operational and digital leads. Facilitate workshops, stand ups and progress meetings. Set clear expectations and provide transparent reporting on delivery progress. Governance and Risk Management Implement and manage governance frameworks suited to NHS environments. Monitor delivery health and address risks, issues and dependencies proactively. Ensure compliance with NHS standards, IG requirements and quality expectations. Team Leadership Support and motivate cross functional teams including Product, Technical, Clinical and Business Change. Champion agile ways of working and continuous improvement. Foster a collaborative and delivery focused team culture. Essential Experience Proven experience as a Delivery Manager, Project Manager or Programme Coordinator delivering digital or transformation initiatives. Strong knowledge of NHS workflows, structures and programme governance. Experience working with multidisciplinary delivery teams. Excellent communication skills with the ability to simplify complexity. Desirable Experience Consultancy background working across multiple clients or programmes. Experience with Agile delivery methodologies. Exposure to EPR, interoperability, health informatics, clinical systems or similar digital health programmes. Key Skills Strong delivery discipline and organisational skills. Effective stakeholder and relationship management. Ability to manage risk and resolve blockers. Clear communicator with strong reporting skills. Adaptable and comfortable working in fast paced environments. Apply now or email for more info

IT Project Manager Factory Systems Contract - Outside IR35 As an IT Project Manager Factory Systems, you will lead the delivery of complex IT projects that support factory operations, digital manufacturing processes and critical production technologies. You will work across Manufacturing, Engineering and IT teams to ensure seamless integration of MES, SCADA, automation platforms and wider operational systems. In this role, the IT Project Manager Factory Systems will plan and coordinate multiple concurrent IT projects, ensuring alignment with business priorities and factory system roadmaps. You will collaborate closely with production stakeholders, technical SMEs and external suppliers, providing structured governance, clear communication and controlled delivery across all project phases. The ideal IT Project Manager Factory Systems will bring experience delivering IT or factory-system projects within manufacturing or industrial environments. You will be confident working with operational technologies, digital factory environments, system integration, and lifecycle governance while applying recognised frameworks such as PRINCE2 and Agile. This opportunity suits an IT Project Manager Factory Systems who thrives in a modern manufacturing environment and enjoys implementing solutions that enhance operational efficiency, optimise factory systems and support future digital transformation. Apply Now Please contact Apex Recruitment on (phone number removed) for more information on this role. Please note, this role is deemed outside of IR35 you will be operating as a Limited company Contractor.

The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.

Contract type : Permanent Location : London or Newcastle office with a minimum of 2 days per week in the office in line with our hybrid working policy Salary : Newcastle salary: c.£77,000, London salary: c.£86,000 (higher base salaries may be available for exceptional candidates) + civil service pension scheme About the role Senior IT Audit Managers play a vital role in making sure we deliver high quality external IT audit work to support financial audit teams in providing effective accountability and scrutiny. Senior IT Audit Managers will manage specialist IT audit teams across a wide range of audits, covering complex ERP and other systems significant to financial reporting across our audited entities. Taking the lead for a large central government department and a range of public organisations, the Senior IT Audit Managers will manage, support and motivate their specialist teams to deliver IT audit work that is both high quality and delivers value to help improve public services. How to apply To be considered for this role, please submit the following by the deadline of Sunday 7 December: • An up-to-date CV • A covering letter setting out briefly how you meet the candidate specification for the role (max. 1000 words) Selection process • Telephone interview - w/c 1st December • Timed technical exercise - w/c 8 December • Panel interview, including presentation - w/c 15 December Nationality Requirements: • UK nationals • nationals of Commonwealth countries who have the right to work in the UK • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Equal opportunities and diversity Disability and Reasonable Adjustments Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ( ). Responsibilities Your key responsibilities will be across the following areas: •Supporting the Director, IT Audit in the development of IT audit within the NAO •Supporting the development and planning of the annual programme of IT audit work and monitoring the delivery of that IT audit plan through good project and budget management •Delivery of specific IT audit engagements •Development of quality IT audit within the NAO •Assisting with review and updating of the overall IT audit development strategy •Assisting with developing IT audit skills of both IT Audit Specialists and financial audit teams on IT audit matters, with a focus on major ERP solutions e.g. Oracle, SAP, Workday •In conjunction with the Director, IT Audit and Senior IT Audit Managers, reviewing the outcome of the annual audit quality review processes and then developing appropriate responses to ensure that any quality related issues are effectively responded to on a timely basis and our System of Quality Management updated, maintained and upheld. •Designing, developing, planning and delivering a programme of IT Audit Specialist training •Providing insight on IT matters to the wider office e.g. through such means as lunch and learn sessions, developing guidance notes, attending team meetings •Assisting in developing IT audit approaches that respond to new and emerging technologies and related risks arising from IT •Assisting in the review and development of the NAO s IT audit approach, and supporting tools and documentation, to ensure that the approach remains current and delivers the highest quality audit in an efficient and effective way e.g. annual and ad hoc update of standardised audit responses to risks arising from IT. Supporting the planning and delivery of the annual IT audit work programme • Responsible for a portfolio of IT audits, with overall responsibility for ensuring the provision of appropriate IT support to that portfolio and the delivery of high-quality IT audit work. • Working with the Senior IT Audit Managers to: develop an annual plan of IT audit work to be delivered; to develop the resourcing plan to support the delivery of the annual plan; to ensure appropriate processes are in place to monitor quality and delivery of the annual IT audit plan and to respond proactively to any delivery or quality issues arising • Collaborating with our Data Operations Team and AI and Data & Analytics Team who together with the IT Audit Team form the Digital Financial Audit Function, to ensure that the wider NAO is provided with guidance on how to use technology to ensure the most effective delivery of IT audit work that adds the most value at least cost. Delivery of specific IT audit engagements • Working with individual financial audit teams to scope and plan the IT audit work that needs to be done to support testing of automated controls and / or IT dependent manual controls plus supporting general IT controls work i.e. mitigate identified risks arising from IT in relation to financial statement audit; • Establish and build excellent relations with audited bodies staff i.e. briefing on the IT audit work to be done and the reason for doing this, on-going engagement and maintenance of those relations with a view to adding value at all levels, including at senior levels e.g. C-Suite / Those Charged With Governance. • Hands-on involvement in all aspects of the delivery of audit work, including: management of the IT Audit team; requesting and gathering sufficient and appropriate audit evidence; development and coaching of staff; review of IT audit work to ensure it meets high quality standards; reaching conclusions on the level of assurance that can be obtained over IT controls / whether the risks have been mitigated based on outcome of testing. • Drafting reports for both audited body staff (including Those Charged With Governance) and the financial audit team to communicate the results and possible impact from IT audit testing and to address any issues arising with proposed recommendations for enhancement to controls and processes. Skills required Skills and Experience Essential •Strong understanding of how IT audit supports the financial audit and the factors that ensure high quality IT audit work •Proven technical skills on the audit of IT systems. We would be looking for technical strength (in the context of the financial audit) particularly in Oracle eBS, Fusion, or in SAP with additional experience in some of the following: Active Directory, Azure AD / Entra ID, Unix, Microsoft Dynamics, SQL •Experience of both hands-on delivery of IT audit work and acting as first stage reviewer to ensure quality IT audit work, pre-empting challenges arising from second-stage, internal and external quality reviews •Exceptional project management skills, able to deliver high quality IT audit work efficiently while ensuring the welfare of your teams •Experience of working with and advising financial audit teams, interpreting the results of IT audit work (whether from internal or external third-party) assurances •Experience of drafting reports for client management on matters arising from IT audit work done •Experience of working with senior level client IT management •Experience in developing and delivering training on IT audit and related matters •Understanding of end-to-end business processes (e.g. Order to Cash; Purchase to Pay; Record to Report, Hire to Retire) and how IT systems and controls fit into and add / mitigate risk in these processes •Experience of testing IT dependent controls, particularly as part of end-to-end business processes (e.g. SOx testing) •Experience of identifying, documenting, evaluating and testing supporting general IT controls required to support the effective operation of IT-dependent controls. Desirable •Strong relationship management and influencing skills to maximise the influence of our work with external clients and stakeholders •Collaborative, engages well with colleagues at all levels, and invests in their development and the wider success of the organisation •Experience of designing, developing and implementing initiatives to improve audit quality Attributes •Intellectual curiosity, especially about technology and business process related matters •Work co-operatively, collaboratively and inclusively as part of a team •Positive can do attitude showing drive and determination to overcome obstacles, resistance or challenges in order to achieve goals •Good communication skills and ability to flex these/interpret complex IT issues to address the various audiences from junior audit staff through to senior level client and internal staff •Ability to manage upwards, keeping the Director, IT Audit apprised of all relevant matters at an appropriate frequency and drawing on and managing their time appropriately •Commitment to personal development and keeping technical skills up to date •Be an excellent role model, able to motivate and inspire individuals and teams to deliver to the best of their abilities while demonstrating the NAO s core values and behaviours •Act as a mentor to team members providing desk training and pastoral support in assisting them to achieve their personal and professional development objectives . click apply for full job details

Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem Meeting with stakeholders who may not be clear on what they really need Using discovery sessions, workshops and structured questioning to uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work Acting as a trusted advisor to product owners, heads of department and executives Helping clients prioritise use cases based on value, feasibility and risk Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact Preparing and delivering client presentations, proposals and updates that tell a clear story Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: Designing and building data pipelines, batch or streaming, that support the desired outcomes Working with engineers and architects so your work fits cleanly into existing systems Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake Implementing guardrails so models do not leak PII or generate harmful or off brand content Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective Fine tuning and optimising models so they perform well for the use case and budget Designing agentic workflows where they genuinely improve outcomes rather than add complexity Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: Experiment tracking and model versioning so you know what works and can roll back safely CI/CD pipelines for ML so improvements reach users quickly and reliably Monitoring and alerting for models and data so you can catch issues before they damage trust or results Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: Data is accurate, traceable and well managed so decisions are sound Sensitive data is handled correctly, protecting users and the business Regulatory and compliance requirements are met, avoiding costly mistakes Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes Working closely with product managers, engineers and business stakeholders to prioritise work that matters Facilitating workshops, playback sessions and show and tells that build buy in and understanding Coaching and supporting junior colleagues so the whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery, with clear impact Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering or Equivalent experience that shows you can deliver results Technical skills Core skills Strong Python and SQL, with clean, maintainable code Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics Experience with PyTorch or TensorFlow GenAI specific Hands on experience with LLM APIs or open source models such as Llama or Mistral Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate Ability to evaluate and improve prompts and retrieval quality using clear metrics Understanding of safety practices such as PII redaction and content filtering Exposure to agentic frameworks Cloud and infrastructure Comfortable working in at least one major cloud provider. AWS, GCP or Azure Familiar with Docker and CI/CD pipelines Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps Experience with data warehouses such as Snowflake, BigQuery or Redshift Workflow orchestration using tools like Airflow or Dagster Experience with MLOps tools such as MLflow, Weights and Biases or similar Awareness of data and model drift, and how to monitor and respond to it before it erodes value Soft skills, the things that really matter You are comfortable in client facing settings and can build trust quickly You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics You are happy to push back and challenge assumptions respectfully when it is in the client's best interest You like helping other people grow and are happy to mentor junior colleagues You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM Search and ranking experience. For example Elasticsearch or rerankers Background in time series forecasting, causal inference, recommender systems or optimisation Experience managing cloud costs and IAM so value is not lost to waste Ability to work in other languages where needed. For example Java, Scala, Go or bash Experience with BI tools such as Looker or Tableau Prior consulting experience or leading client projects end to end Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community Got a background that fits and you're up for a new challenge? Send over your latest CV, expectations and availability. Staffworx Limited is a UK based recruitment consultancy partnering with leading global brands across digital, AI, software, and business consulting. Let's talk about what you could add to the mix.

E-commerce Trading Manager - Peterborough - Multichannel Retail - Salary up to £45k + Bonus, 25 Days Holiday A commercially sharp, data-led E-commerce Trading Manager who drives performance across product, digital, and customer touchpoints. Known for uniting teams, owning key decisions, and delivering high-impact trading results, this Ecommerce Trading Manager plays a central role in accelerating growth within a fast-paced multichannel environment. Key Responsibilities Leads the full trading strategy, aligning product, site experience, and marketing under clear commercial direction. Owns weekly trading reviews, delivering insight-led actions and recommendations to senior leadership. Manages category, pricing, promotions, and campaign decisions to maximise sales and margin. Oversees commercial budgets, ensuring efficient, data-driven investment. Guides and develops the Trading team, driving clarity, high performance, and collaboration. Works closely with Buying and Merchandising to shape product priorities and stock flow. Steers digital marketing and CRM activity to ensure alignment with trading goals. Owns onsite execution, approving homepage, navigation, and landing page changes to optimise conversion. To be considered for the position of Ecommerce Trading Manager, you will offer: Proven experience in ecommerce trading or commercial digital roles, ideally within retail or fashion. Strong analytical skills and confidence making data-led decisions. A deep understanding of trading levers across digital marketing, CRM, and onsite performance. Clear communication and influencing ability across multiple teams and senior stakeholders. The Ecommerce Trading Manager offers strong commercial judgement, ownership, and the ability to thrive in a fast-paced environment. Excellent organisation and project management skills, with a proactive, collaborative mindset. Apply today to find out more. BH35024 JBRP1_UKTJ