Department: Information Technology About the role: The Institute of Ismaili Studies (IIS) is seeking an experienced and highly skilled Infrastructure Engineer to provide technical infrastructure support across the Aga Khan Centre (AKC). Reporting to the IT Operations Manager, the postholder will act as a key technical expert and escalation point for complex infrastructure, systems, and technology-related matters. The role will manage and develop the AKC's technical infrastructure, including servers, networks, cloud services, security, audio-visual systems, and educational technologies. The Infrastructure Engineer will also act as a technical consultant on projects, undertake horizon scanning and strategic technology planning, and work closely with the wider IT team and users across the organisation to deliver reliable, secure, and user-focused technology solutions. This is an exciting opportunity for an experienced IT infrastructure professional to take a leading technical role within a diverse and internationally focused academic environment. What we're looking for: Relevant IT systems qualifications, such as Azure or ITIL. Strong knowledge of operating systems, network protocols, servers, networking, cloud services, and security. Experience providing advanced technical support and acting as an escalation point for complex issues. Experience of technical consultancy, horizon scanning, and strategic technology planning. Strong problem-solving, organisational, and communication skills, with experience working with and supporting people at all levels. Experience of leadership and mentoring, with the ability to support the development of colleagues. Experience with educational technologies and platforms such as LMS/VLE would be advantageous. This is a unique opportunity to play a key role in developing and supporting the technology infrastructure of the Aga Khan Centre while contributing to the Institute's wider strategic and operational goals. To apply, please visit our careers page and submit your CV and covering letter before the closing date 3 September 2026. Please see the full job description for further details on applicant criteria.
24/08/2026
Full time
Department: Information Technology About the role: The Institute of Ismaili Studies (IIS) is seeking an experienced and highly skilled Infrastructure Engineer to provide technical infrastructure support across the Aga Khan Centre (AKC). Reporting to the IT Operations Manager, the postholder will act as a key technical expert and escalation point for complex infrastructure, systems, and technology-related matters. The role will manage and develop the AKC's technical infrastructure, including servers, networks, cloud services, security, audio-visual systems, and educational technologies. The Infrastructure Engineer will also act as a technical consultant on projects, undertake horizon scanning and strategic technology planning, and work closely with the wider IT team and users across the organisation to deliver reliable, secure, and user-focused technology solutions. This is an exciting opportunity for an experienced IT infrastructure professional to take a leading technical role within a diverse and internationally focused academic environment. What we're looking for: Relevant IT systems qualifications, such as Azure or ITIL. Strong knowledge of operating systems, network protocols, servers, networking, cloud services, and security. Experience providing advanced technical support and acting as an escalation point for complex issues. Experience of technical consultancy, horizon scanning, and strategic technology planning. Strong problem-solving, organisational, and communication skills, with experience working with and supporting people at all levels. Experience of leadership and mentoring, with the ability to support the development of colleagues. Experience with educational technologies and platforms such as LMS/VLE would be advantageous. This is a unique opportunity to play a key role in developing and supporting the technology infrastructure of the Aga Khan Centre while contributing to the Institute's wider strategic and operational goals. To apply, please visit our careers page and submit your CV and covering letter before the closing date 3 September 2026. Please see the full job description for further details on applicant criteria.
Department:IT Reports to:CFOO Location: Central London; role dependent hybrid working, with a minimum of three days in the office Contract: Full-time; permanent Salary: Commensurate with experience Closing date: 3 September 2026 About Thames & Hudson Thames & Hudson is an independent, family-owned illustrated book publisher based in London, with an international reputation for producing high-quality books across art, design, architecture, photography, fashion, history, archaeology and popular culture. Behind every book is a wide range of specialist, operational and support teams who help the company work effectively, collaboratively and to a high standard. Our IT department provides secure technology, protects systems and data, improves publishing platforms and integrations, and supports the well-governed use of new tools across our London headquarters and international subsidiaries. The Group Head of IT leads Thames & Hudson's IT function, ensuring that our technology, systems and data are secure, reliable, cost-effective and aligned with the needs of the business. The role combines operational leadership with responsibility for IT strategy, AI leadership, governance, policy, budgets and business-critical technology projects. Based in London, the role leads the UK IT team and works closely with colleagues across the business. It also acts as a senior technology adviser and project partner to our subsidiary and sister companies in Melbourne, Hong Kong, Paris & New York. The role provides international coordination and project support rather than day-to-day operational ownership, outside of the UK. What you'll be doing In this role, you will: Lead a robust, reliable and responsive IT service, setting clear priorities and developing a calm, helpful and solutions-focused UK IT team Develop and deliver a practical IT strategy and prioritised technology roadmap, translating business needs into proportionate solutions, investment priorities and implementation plans Own IT governance, policies and standards, including information security, access, data management, software licensing and responsible AI use Lead the company's operational approach to cybersecurity, disaster recovery, business continuity, backups and technology risk, and act as the company's Data Officer Own the technology roadmap for core publishing systems and data flows, improving workflows, integrations and data quality across publishing, finance, ecommerce, inventory, distribution and reporting Provide senior technical leadership for our local Shopify websites and digital roadmap, prioritising improvements to security, reliability, customer experience, operational efficiency and online revenue Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases and supporting proportionate trials, training and implementation Oversee the IT project portfolio and personally lead business-critical projects, with clear plans, governance, responsibilities, testing, adoption and success measures Own the annual IT budget, forecasts, business cases, contracts, licences and supplier relationships, securing reliable performance, value for money and controlled risk Advise and support colleagues in Melbourne, Hong Kong, Paris & New York on agreed technology projects, encouraging shared solutions where beneficial without unnecessary centralisation. Who you'll work with You'll work closely with: The CFOO, senior leadership team and Heads of Department Colleagues across publishing, sales, marketing, publicity, finance, operations and support functions, including ecommerce, digital and AI groups The IT team and other internal system owners Our international colleagues Technology vendors, developers, managed-service providers and other specialist advisers. What you'll bring We are looking for someone with: Substantial experience leading an IT function or operating as a senior IT manager in an organisation of comparable scale and complexity Strong experience of IT operations, infrastructure, cloud services, networks, user support and supplier management, alongside developing strategy, policies, roadmaps and budgets Sound knowledge of cybersecurity, data protection, business continuity, disaster recovery, access control and technology risk management A successful record of leading cross-functional systems, integration or transformation projects from definition through to implementation and adoption Experience assessing business requirements and improving internal systems, workflows and data quality Commercial judgement, including business cases, contract negotiation, cost control and management of third-party providers, together with strong people-management skills Excellent communication skills, including the ability to explain technical issues to non-technical colleagues and write clear, practical policies and guidance Sound judgement, calm incident leadership and the ability to balance strategic priorities with hands-on operational demands Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases, supporting proportionate trials and implementation, and helping to coordinate appropriate training A commitment to valuing diversity and contributing positively to an inclusive workforce. You may also have: Experience in publishing, media, ecommerce or another creative business An understanding of publishing metadata, title-management systems, ONIX and integrations with ecommerce, inventory or distribution platforms Experience with some of our current environment: Microsoft 365, Azure file storage, Sophos MDR, FileMaker, Shopify, Power BI, Adobe and relevant integration or development technologies Experience supporting international colleagues or delivering technology projects across different locations and time zones Relevant professional qualifications in IT service management, project management, cybersecurity, data protection or a related discipline. Please do not be put off applying if you do not meet every desirable requirement. We are interested in hearing from candidates who can bring the right skills, judgement and potential to the role. How our values show up in this role They shape how we work with each other, our authors, our partners and our readers. This role is aligned with the Manager/Specialist level of our competency framework: Creativity: Develop and steer practical technology ideas with creative and commercial judgement, creating space for others' ideas and supporting controlled experimentation Integrity: Make fair, evidence-based decisions, explain the rationale, address risks promptly and apply policies consistently Respect: Create an inclusive environment where people feel heard, recognise different working styles and strengths, and give clear, constructive feedback Communication: Set clear expectations, tailor messages to the audience and explain technical, cyber, data and AI matters calmly and clearly Excellence: Maintain high standards across competing priorities, make informed judgements and identify risks to quality early. What success looks like In this role, success will mean: Strategic planning and project delivery are balanced effectively with business-as-usual IT requirements Colleagues receive a reliable, responsive and well-communicated IT service, guided by a clear strategy, roadmap and understanding of business value Cybersecurity, data, licensing and continuity risks are actively managed, while publishing systems and data flows become simpler and more reliable Ecommerce, AI and international projects deliver measurable benefits; budgets and suppliers are controlled; and the IT team is capable, resilient and trusted. Working at Thames & Hudson We support hybrid working, where the role allows, with a minimum of three days a week in our Central London office, after your probation. We offer a supportive and creative working environment, alongside a range of benefits, including: 28 days' holiday plus bank holidays Profit share scheme Interest-free loan for rent deposit or season travel ticket Discounts off our Thames & Hudson books and co-editions Generous pension contributions Employee Assistance Programme and retail discounts Cycle to Work Scheme Free entry into hundreds of museums and galleries nationwide. Some benefits are subject to eligibility. To apply, please follow the link to the application form. You will have an opportunity to upload your CV as well as a cover letter from you that addresses how you meet the "What you'll bring" section above. The deadline for applications is midnight 3 September.
24/08/2026
Full time
Department:IT Reports to:CFOO Location: Central London; role dependent hybrid working, with a minimum of three days in the office Contract: Full-time; permanent Salary: Commensurate with experience Closing date: 3 September 2026 About Thames & Hudson Thames & Hudson is an independent, family-owned illustrated book publisher based in London, with an international reputation for producing high-quality books across art, design, architecture, photography, fashion, history, archaeology and popular culture. Behind every book is a wide range of specialist, operational and support teams who help the company work effectively, collaboratively and to a high standard. Our IT department provides secure technology, protects systems and data, improves publishing platforms and integrations, and supports the well-governed use of new tools across our London headquarters and international subsidiaries. The Group Head of IT leads Thames & Hudson's IT function, ensuring that our technology, systems and data are secure, reliable, cost-effective and aligned with the needs of the business. The role combines operational leadership with responsibility for IT strategy, AI leadership, governance, policy, budgets and business-critical technology projects. Based in London, the role leads the UK IT team and works closely with colleagues across the business. It also acts as a senior technology adviser and project partner to our subsidiary and sister companies in Melbourne, Hong Kong, Paris & New York. The role provides international coordination and project support rather than day-to-day operational ownership, outside of the UK. What you'll be doing In this role, you will: Lead a robust, reliable and responsive IT service, setting clear priorities and developing a calm, helpful and solutions-focused UK IT team Develop and deliver a practical IT strategy and prioritised technology roadmap, translating business needs into proportionate solutions, investment priorities and implementation plans Own IT governance, policies and standards, including information security, access, data management, software licensing and responsible AI use Lead the company's operational approach to cybersecurity, disaster recovery, business continuity, backups and technology risk, and act as the company's Data Officer Own the technology roadmap for core publishing systems and data flows, improving workflows, integrations and data quality across publishing, finance, ecommerce, inventory, distribution and reporting Provide senior technical leadership for our local Shopify websites and digital roadmap, prioritising improvements to security, reliability, customer experience, operational efficiency and online revenue Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases and supporting proportionate trials, training and implementation Oversee the IT project portfolio and personally lead business-critical projects, with clear plans, governance, responsibilities, testing, adoption and success measures Own the annual IT budget, forecasts, business cases, contracts, licences and supplier relationships, securing reliable performance, value for money and controlled risk Advise and support colleagues in Melbourne, Hong Kong, Paris & New York on agreed technology projects, encouraging shared solutions where beneficial without unnecessary centralisation. Who you'll work with You'll work closely with: The CFOO, senior leadership team and Heads of Department Colleagues across publishing, sales, marketing, publicity, finance, operations and support functions, including ecommerce, digital and AI groups The IT team and other internal system owners Our international colleagues Technology vendors, developers, managed-service providers and other specialist advisers. What you'll bring We are looking for someone with: Substantial experience leading an IT function or operating as a senior IT manager in an organisation of comparable scale and complexity Strong experience of IT operations, infrastructure, cloud services, networks, user support and supplier management, alongside developing strategy, policies, roadmaps and budgets Sound knowledge of cybersecurity, data protection, business continuity, disaster recovery, access control and technology risk management A successful record of leading cross-functional systems, integration or transformation projects from definition through to implementation and adoption Experience assessing business requirements and improving internal systems, workflows and data quality Commercial judgement, including business cases, contract negotiation, cost control and management of third-party providers, together with strong people-management skills Excellent communication skills, including the ability to explain technical issues to non-technical colleagues and write clear, practical policies and guidance Sound judgement, calm incident leadership and the ability to balance strategic priorities with hands-on operational demands Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases, supporting proportionate trials and implementation, and helping to coordinate appropriate training A commitment to valuing diversity and contributing positively to an inclusive workforce. You may also have: Experience in publishing, media, ecommerce or another creative business An understanding of publishing metadata, title-management systems, ONIX and integrations with ecommerce, inventory or distribution platforms Experience with some of our current environment: Microsoft 365, Azure file storage, Sophos MDR, FileMaker, Shopify, Power BI, Adobe and relevant integration or development technologies Experience supporting international colleagues or delivering technology projects across different locations and time zones Relevant professional qualifications in IT service management, project management, cybersecurity, data protection or a related discipline. Please do not be put off applying if you do not meet every desirable requirement. We are interested in hearing from candidates who can bring the right skills, judgement and potential to the role. How our values show up in this role They shape how we work with each other, our authors, our partners and our readers. This role is aligned with the Manager/Specialist level of our competency framework: Creativity: Develop and steer practical technology ideas with creative and commercial judgement, creating space for others' ideas and supporting controlled experimentation Integrity: Make fair, evidence-based decisions, explain the rationale, address risks promptly and apply policies consistently Respect: Create an inclusive environment where people feel heard, recognise different working styles and strengths, and give clear, constructive feedback Communication: Set clear expectations, tailor messages to the audience and explain technical, cyber, data and AI matters calmly and clearly Excellence: Maintain high standards across competing priorities, make informed judgements and identify risks to quality early. What success looks like In this role, success will mean: Strategic planning and project delivery are balanced effectively with business-as-usual IT requirements Colleagues receive a reliable, responsive and well-communicated IT service, guided by a clear strategy, roadmap and understanding of business value Cybersecurity, data, licensing and continuity risks are actively managed, while publishing systems and data flows become simpler and more reliable Ecommerce, AI and international projects deliver measurable benefits; budgets and suppliers are controlled; and the IT team is capable, resilient and trusted. Working at Thames & Hudson We support hybrid working, where the role allows, with a minimum of three days a week in our Central London office, after your probation. We offer a supportive and creative working environment, alongside a range of benefits, including: 28 days' holiday plus bank holidays Profit share scheme Interest-free loan for rent deposit or season travel ticket Discounts off our Thames & Hudson books and co-editions Generous pension contributions Employee Assistance Programme and retail discounts Cycle to Work Scheme Free entry into hundreds of museums and galleries nationwide. Some benefits are subject to eligibility. To apply, please follow the link to the application form. You will have an opportunity to upload your CV as well as a cover letter from you that addresses how you meet the "What you'll bring" section above. The deadline for applications is midnight 3 September.
IT MANAGER - TREWHELAS'S SCHOOL CHILE LOCATION: Providencia/Chicureo, Chile JOB PURPOSE Responsible for developing and implementing IT strategies and policies to align with organizational goals. The role involves managing IT projects to ensure timely delivery, overseeing infrastructure such as hardware, software, servers, networks, and monitoring system performance and security to maintain compliance. Additionally, the IT Manager leads the recruitment, training, and performance management of IT staff, maintains disaster recovery and business continuity plans, and manages budgets and vendor contracts to optimize resources and ensure smooth technology operations. JOB RESPONSIBILITIES Technology Operations & Support • Oversee day-to-day functioning of the school's technology infrastructure, including networks, servers, Wi-Fi, classroom technology, and administrative systems. • Provide timely, high-quality technical support to faculty, staff, and students. • Manage device deployment and maintenance (laptops, tablets, projectors, interactive displays, printers, etc.) • Ensure smooth operation of learning management systems (LMS), student information systems (SIS), and other school software. Network & Systems Management • Maintain secure and efficient network, firewall, and wireless infrastructure. • Manage user accounts, permissions, and access controls • Oversee system updates, backups, and data recovery processes. • Implement cybersecurity best practices and respond to security incidents. Technology Planning & Strategy • Collaborate with school leadership to develop and implement a long-term technology plan. • Evaluate new technologies to support innovative teaching and operational efficiency. • Manage technology-related vendor relationships, contracts, and service agreements. • Plan and oversee technology budgets and purchasing. Training & Collaboration • Provide training, workshops, and resources to help faculty effectively integrate educational technology. • Communicate clearly and proactively with administrators, teachers, and staff. • Support technology use during school events, testing, and assemblies Compliance & Policies • Maintain compliance with privacy laws and regulations (GDPR, PCI, etc.) • Develop and update technology policies, acceptable use guidelines, and cybersecurity protocols. • Ensure consistent data protection and secure handling of student information. JOB REQUIREMENTS Required • Bachelor's degree in Information Technology, Computer Science, or related field • Must be intermediate / advanced level English • 3+ years of experience in IT administration or management • Strong knowledge of networking, Windows/Mac OS, Microsoft 365, and cloud-based systems • Experience managing user support in a multi-device environment • Excellent communication, problem-solving, and customer service skills • Ability to work in a school environment with patience, flexibility, and professionalism Preferred • Experience in K-12 education or a similar academic setting • Familiarity with SIS/LMS platforms (e.g., Blackbaud, Veracross, Canvas, PowerSchool) • Certifications such as CompTIA Network+/Security+, Microsoft, or equivalent • Experience managing technology budgets and vendor relationships Competencies Communicate with Impact Collaborate with Empathy Make Considered Decisions Embrace Change Drive Growth
24/08/2026
Full time
IT MANAGER - TREWHELAS'S SCHOOL CHILE LOCATION: Providencia/Chicureo, Chile JOB PURPOSE Responsible for developing and implementing IT strategies and policies to align with organizational goals. The role involves managing IT projects to ensure timely delivery, overseeing infrastructure such as hardware, software, servers, networks, and monitoring system performance and security to maintain compliance. Additionally, the IT Manager leads the recruitment, training, and performance management of IT staff, maintains disaster recovery and business continuity plans, and manages budgets and vendor contracts to optimize resources and ensure smooth technology operations. JOB RESPONSIBILITIES Technology Operations & Support • Oversee day-to-day functioning of the school's technology infrastructure, including networks, servers, Wi-Fi, classroom technology, and administrative systems. • Provide timely, high-quality technical support to faculty, staff, and students. • Manage device deployment and maintenance (laptops, tablets, projectors, interactive displays, printers, etc.) • Ensure smooth operation of learning management systems (LMS), student information systems (SIS), and other school software. Network & Systems Management • Maintain secure and efficient network, firewall, and wireless infrastructure. • Manage user accounts, permissions, and access controls • Oversee system updates, backups, and data recovery processes. • Implement cybersecurity best practices and respond to security incidents. Technology Planning & Strategy • Collaborate with school leadership to develop and implement a long-term technology plan. • Evaluate new technologies to support innovative teaching and operational efficiency. • Manage technology-related vendor relationships, contracts, and service agreements. • Plan and oversee technology budgets and purchasing. Training & Collaboration • Provide training, workshops, and resources to help faculty effectively integrate educational technology. • Communicate clearly and proactively with administrators, teachers, and staff. • Support technology use during school events, testing, and assemblies Compliance & Policies • Maintain compliance with privacy laws and regulations (GDPR, PCI, etc.) • Develop and update technology policies, acceptable use guidelines, and cybersecurity protocols. • Ensure consistent data protection and secure handling of student information. JOB REQUIREMENTS Required • Bachelor's degree in Information Technology, Computer Science, or related field • Must be intermediate / advanced level English • 3+ years of experience in IT administration or management • Strong knowledge of networking, Windows/Mac OS, Microsoft 365, and cloud-based systems • Experience managing user support in a multi-device environment • Excellent communication, problem-solving, and customer service skills • Ability to work in a school environment with patience, flexibility, and professionalism Preferred • Experience in K-12 education or a similar academic setting • Familiarity with SIS/LMS platforms (e.g., Blackbaud, Veracross, Canvas, PowerSchool) • Certifications such as CompTIA Network+/Security+, Microsoft, or equivalent • Experience managing technology budgets and vendor relationships Competencies Communicate with Impact Collaborate with Empathy Make Considered Decisions Embrace Change Drive Growth
Business Development Manager - Data Centre Fire SuppressionWhat You Will DoJoin Johnson Controls as a Business Development Manager responsible for driving growth within the Data Centre sector. Focusing primarily on fire suppression solutions, you will identify, develop, and secure new business opportunities with data centre operators, developers, consultants, contractors, and end users. Using your industry expertise and consultative approach, you will build strategic relationships with key stakeholders, influence project specifications, and position Johnson Controls as a trusted partner for critical fire protection solutions. This is an exciting opportunity to play a key role in one of the world's fastest-growing infrastructure sectors, helping customers protect critical assets, maintain business continuity, and enhance operational resilience.How You Will Do It Develop and execute a business growth strategy focused on fire suppression opportunities within the data centre market. Identify, qualify, and secure new business opportunities with data centre operators, developers, consultants, and contractors. Build and maintain strong relationships with key decision-makers and influencers across the data centre ecosystem. Promote Johnson Controls' fire suppression and life safety solutions through a consultative, value-driven sales approach. Influence project specifications and engage with stakeholders throughout the project lifecycle. Collaborate with engineering, proposal, and operational teams to develop innovative customer solutions. Analyse market trends, customer requirements, and competitor activity to identify strategic growth opportunities. Support the preparation of commercial proposals, tenders, and contract negotiations. Maintain an accurate sales pipeline and deliver reliable forecasting and reporting. Represent Johnson Controls at industry events, conferences, and networking opportunities to strengthen market presence and customer relationships. What We Are Looking ForRequired: Minimum of 6 years' experience in business development, sales, or commercial leadership roles. Proven track record of developing and securing new business opportunities within the data centre sector. Strong experience within the fire suppression industry, ideally selling fire suppression solutions into critical environments. Demonstrable understanding of fire protection systems and their application within data centres or mission-critical facilities. Experience managing complex sales opportunities involving multiple stakeholders. Strong consultative selling, negotiation, and relationship management skills. Excellent communication and presentation skills with the ability to engage stakeholders at all levels. Commercially astute with strong analytical and market assessment capabilities. Full UK driving licence. Willingness to travel as required within the assigned region. Preferred: Experience within the fire detection industry. Knowledge of gaseous suppression, clean agent systems, water mist, or other specialist fire suppression technologies. Existing network of contacts within the data centre market. Experience working within critical infrastructure environments. Familiarity with CRM systems and sales forecasting tools. Understanding of sustainability, energy efficiency, and digital infrastructure trends impacting the data centre sector. About UsAt Johnson Controls, we're shaping the future to create a world that is safe, comfortable, and sustainable. Our global team delivers innovative building technologies, fire, security, and smart infrastructure solutions that help customers protect people, assets, and operations. Within the rapidly expanding data centre market, we provide industry-leading fire suppression, fire detection, and life safety solutions that support business continuity, operational resilience, and the protection of critical infrastructure across the globe.What We Offer Competitive salary and performance-related incentive plan Company car or car allowance Comprehensive benefits package Pension scheme Employee assistance programme Opportunities for professional development and career progression Collaborative and inclusive working environment Access to industry-leading technologies and solutions
23/08/2026
Full time
Business Development Manager - Data Centre Fire SuppressionWhat You Will DoJoin Johnson Controls as a Business Development Manager responsible for driving growth within the Data Centre sector. Focusing primarily on fire suppression solutions, you will identify, develop, and secure new business opportunities with data centre operators, developers, consultants, contractors, and end users. Using your industry expertise and consultative approach, you will build strategic relationships with key stakeholders, influence project specifications, and position Johnson Controls as a trusted partner for critical fire protection solutions. This is an exciting opportunity to play a key role in one of the world's fastest-growing infrastructure sectors, helping customers protect critical assets, maintain business continuity, and enhance operational resilience.How You Will Do It Develop and execute a business growth strategy focused on fire suppression opportunities within the data centre market. Identify, qualify, and secure new business opportunities with data centre operators, developers, consultants, and contractors. Build and maintain strong relationships with key decision-makers and influencers across the data centre ecosystem. Promote Johnson Controls' fire suppression and life safety solutions through a consultative, value-driven sales approach. Influence project specifications and engage with stakeholders throughout the project lifecycle. Collaborate with engineering, proposal, and operational teams to develop innovative customer solutions. Analyse market trends, customer requirements, and competitor activity to identify strategic growth opportunities. Support the preparation of commercial proposals, tenders, and contract negotiations. Maintain an accurate sales pipeline and deliver reliable forecasting and reporting. Represent Johnson Controls at industry events, conferences, and networking opportunities to strengthen market presence and customer relationships. What We Are Looking ForRequired: Minimum of 6 years' experience in business development, sales, or commercial leadership roles. Proven track record of developing and securing new business opportunities within the data centre sector. Strong experience within the fire suppression industry, ideally selling fire suppression solutions into critical environments. Demonstrable understanding of fire protection systems and their application within data centres or mission-critical facilities. Experience managing complex sales opportunities involving multiple stakeholders. Strong consultative selling, negotiation, and relationship management skills. Excellent communication and presentation skills with the ability to engage stakeholders at all levels. Commercially astute with strong analytical and market assessment capabilities. Full UK driving licence. Willingness to travel as required within the assigned region. Preferred: Experience within the fire detection industry. Knowledge of gaseous suppression, clean agent systems, water mist, or other specialist fire suppression technologies. Existing network of contacts within the data centre market. Experience working within critical infrastructure environments. Familiarity with CRM systems and sales forecasting tools. Understanding of sustainability, energy efficiency, and digital infrastructure trends impacting the data centre sector. About UsAt Johnson Controls, we're shaping the future to create a world that is safe, comfortable, and sustainable. Our global team delivers innovative building technologies, fire, security, and smart infrastructure solutions that help customers protect people, assets, and operations. Within the rapidly expanding data centre market, we provide industry-leading fire suppression, fire detection, and life safety solutions that support business continuity, operational resilience, and the protection of critical infrastructure across the globe.What We Offer Competitive salary and performance-related incentive plan Company car or car allowance Comprehensive benefits package Pension scheme Employee assistance programme Opportunities for professional development and career progression Collaborative and inclusive working environment Access to industry-leading technologies and solutions
Business Development Manager / Sales Manager Location: Heathfield, East Sussex Basic Salary: Up to 46,000 (plus a generous Commission package) Progression: Direct pathway to Sales Director Are you an ambitious sales professional with a talent for client engagement? Would you like to work for a service provider with a reputation for service excellence? The Opportunity This is a rare, high-autonomy role for an ambitious B2B sales professional. You will not be micromanaged. Instead, you will be given the strategic freedom to own their sales pipeline from end to end. Their company culture is key to their success; you will work in a collaborative and supportive environment where quality customer engagement is essential. About You: We are open to your industry background. What matters most is your ability to sell high-value solutions to senior decision-makers with absolute professionalism. A proven track record of B2B revenue generation. The capability to negotiate, win new business, and close opportunities Strong financial acumen with experience demonstrating clear Return on Investment (ROI) to clients. Exceptional self-discipline, thriving in a high-autonomy environment without the need for constant oversight. A valid, full UK driving license. Core Responsibilities: Strategic Growth: Identify and penetrate new sectors and high-value vertical markets within the security service sector. Pipeline Management: Build, nurture, and manage the entire sales process from cold outreach to final execution. Tenders & Proposals: Manage the end-to-end bid process, including PQQs, RFIs, and proposals. Client Engagement: Arrange and lead high-level client meetings, securing long-term partner accounts. Operational Alignment: Liaise closely with their elite Operations team to ensure seamless handovers and flawless service delivery. Elite Networking: Represent the business at key industry events and networking forums. Data Integrity: Maintain precise records within the company CRM and provide accurate weekly activity reports to leadership. What We Offer Up to 46,000 basic salary with a highly lucrative, uncapped commission package. A supportive, values-driven environment built on mutual respect and military-grade integrity. Complete autonomy to shape your day-to-day strategy. Genuine, rapid career progression to Sales Director position. All applications are treated in the strictest confidence: Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development
23/08/2026
Full time
Business Development Manager / Sales Manager Location: Heathfield, East Sussex Basic Salary: Up to 46,000 (plus a generous Commission package) Progression: Direct pathway to Sales Director Are you an ambitious sales professional with a talent for client engagement? Would you like to work for a service provider with a reputation for service excellence? The Opportunity This is a rare, high-autonomy role for an ambitious B2B sales professional. You will not be micromanaged. Instead, you will be given the strategic freedom to own their sales pipeline from end to end. Their company culture is key to their success; you will work in a collaborative and supportive environment where quality customer engagement is essential. About You: We are open to your industry background. What matters most is your ability to sell high-value solutions to senior decision-makers with absolute professionalism. A proven track record of B2B revenue generation. The capability to negotiate, win new business, and close opportunities Strong financial acumen with experience demonstrating clear Return on Investment (ROI) to clients. Exceptional self-discipline, thriving in a high-autonomy environment without the need for constant oversight. A valid, full UK driving license. Core Responsibilities: Strategic Growth: Identify and penetrate new sectors and high-value vertical markets within the security service sector. Pipeline Management: Build, nurture, and manage the entire sales process from cold outreach to final execution. Tenders & Proposals: Manage the end-to-end bid process, including PQQs, RFIs, and proposals. Client Engagement: Arrange and lead high-level client meetings, securing long-term partner accounts. Operational Alignment: Liaise closely with their elite Operations team to ensure seamless handovers and flawless service delivery. Elite Networking: Represent the business at key industry events and networking forums. Data Integrity: Maintain precise records within the company CRM and provide accurate weekly activity reports to leadership. What We Offer Up to 46,000 basic salary with a highly lucrative, uncapped commission package. A supportive, values-driven environment built on mutual respect and military-grade integrity. Complete autonomy to shape your day-to-day strategy. Genuine, rapid career progression to Sales Director position. All applications are treated in the strictest confidence: Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development
The Opportunity Our client is a well established service business operating across the UK. They deliver a hands on, operational service to their customers every day, and technology is what holds that operation together. A well run, commercially minded group with a strong position in its market. This is the number one technology role in the business and a seat on the senior leadership team. You will own the strategy, the budget, the systems and the team. It is a hands on role. The function is lean and you will be doing the work as well as directing it. Why The Role Exists The business is investing in a major programme of work across its core business systems, including a full CRM replacement. This is not a refresh. It covers system selection, data migration, integration across the wider estate, cutover and the decommissioning of what is in place today. It will shape how the business sells, serves its customers and grows for the next decade. They want someone to own that programme, not administer it. What You'll Be Doing Systems, architecture and delivery Owning the portfolio of business systems across their full lifecycle, from selection and build through to replacement and decommissioning Leading the core systems and CRM programme end to end, including data migration, parallel running, cutover and decommissioning of the legacy platform Defining and maintaining the systems architecture, integrations, data flows and interface management Making and justifying build versus buy decisions Directing third party development partners against agreed technical standards and delivery commitments Identifying and prioritising opportunities to automate and simplify how the business works Strategy and commercial Defining an IT strategy that supports the commercial strategy of the business Owning the financial planning and reporting for all IT spend, capital and operational, including cloud consumption, licensing and support contracts Preparing budgets, seeking approval and delivering projects within them Negotiating and managing supplier agreements, and making the case for investment in terms of cost, risk and value Keeping the leadership team informed on relevant technical advances and where they could take the business Infrastructure and security Accountable for the IT and telecommunications estate, hardware and software Implementing and maintaining an effective information security framework, including threat assessment and periodic external evaluation Owning security operations end to end, covering vulnerability management, patching, incident containment and post incident review Directing the managed security provider Monitoring, reporting and capacity management across key platforms Team, suppliers and stakeholders Line managing the IT team, setting objectives and supporting development Balancing in house capability against outsourced delivery Managing relationships with external systems providers and service level agreements Supporting sales and account management colleagues with key customers and new prospects Reporting on system performance to key customers Risk, data and continuity Acting as Data Protection Officer for the business Owning data protection, privacy, security and retention policies Defining and testing backup, recovery and disaster recovery processes Owning the IT aspects of the risk register About You Proven experience running IT inside an operational service business, where technology supports the operation rather than being the product Demonstrable delivery of a CRM or equivalent core system replacement at genuine scale, including data migration and legacy decommissioning. You know what goes wrong, because it has gone wrong for you Still hands on. Real depth across a hybrid Microsoft estate, identity and endpoint management, public cloud and network security Experience building and owning an IT budget covering both capital and recurring spend, and negotiating with suppliers Experience leading a small technical team and deciding what is done in house and what is outsourced Commercially minded, able to explain technical risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client was emphatic on this point. They want somebody who will look at the business and say what could be done differently, rather than wait to be asked What's On Offer Salary of 80,000 to 100,000 depending on experience 6,000 car allowance Hybrid working, minimum two days per week in the office A seat on the senior leadership team with direct access to the Directors Genuine ownership of the technology function and of a major systems programme An established, profitable business with a long track record There is occasional out of hours work to support planned change and major incidents. You will need to be within a sensible commute of Hampshire for two days a week. The Background That Fits This is an operational business, not a software house. The people who do well in this environment have run IT inside businesses where technology supports the operation rather than being the product. Logistics, distribution, field service, installation, utilities, transport, manufacturing, facilities management and similar. If that is your background, you will recognise this environment straight away. This is a role for a Head of IT, or an IT Manager ready to step up, who wants to own the whole picture rather than one slice of it. If you want to lead a systems programme that genuinely changes how a business operates, and you would rather be in the detail than above it, this is worth a conversation. DMA Recruitment specialises in Logistics, Engineering, Manufacturing, Environmental & Recycling, Infrastructure & Construction and Business Services. To our mind, it isn't just a job.
23/08/2026
Full time
The Opportunity Our client is a well established service business operating across the UK. They deliver a hands on, operational service to their customers every day, and technology is what holds that operation together. A well run, commercially minded group with a strong position in its market. This is the number one technology role in the business and a seat on the senior leadership team. You will own the strategy, the budget, the systems and the team. It is a hands on role. The function is lean and you will be doing the work as well as directing it. Why The Role Exists The business is investing in a major programme of work across its core business systems, including a full CRM replacement. This is not a refresh. It covers system selection, data migration, integration across the wider estate, cutover and the decommissioning of what is in place today. It will shape how the business sells, serves its customers and grows for the next decade. They want someone to own that programme, not administer it. What You'll Be Doing Systems, architecture and delivery Owning the portfolio of business systems across their full lifecycle, from selection and build through to replacement and decommissioning Leading the core systems and CRM programme end to end, including data migration, parallel running, cutover and decommissioning of the legacy platform Defining and maintaining the systems architecture, integrations, data flows and interface management Making and justifying build versus buy decisions Directing third party development partners against agreed technical standards and delivery commitments Identifying and prioritising opportunities to automate and simplify how the business works Strategy and commercial Defining an IT strategy that supports the commercial strategy of the business Owning the financial planning and reporting for all IT spend, capital and operational, including cloud consumption, licensing and support contracts Preparing budgets, seeking approval and delivering projects within them Negotiating and managing supplier agreements, and making the case for investment in terms of cost, risk and value Keeping the leadership team informed on relevant technical advances and where they could take the business Infrastructure and security Accountable for the IT and telecommunications estate, hardware and software Implementing and maintaining an effective information security framework, including threat assessment and periodic external evaluation Owning security operations end to end, covering vulnerability management, patching, incident containment and post incident review Directing the managed security provider Monitoring, reporting and capacity management across key platforms Team, suppliers and stakeholders Line managing the IT team, setting objectives and supporting development Balancing in house capability against outsourced delivery Managing relationships with external systems providers and service level agreements Supporting sales and account management colleagues with key customers and new prospects Reporting on system performance to key customers Risk, data and continuity Acting as Data Protection Officer for the business Owning data protection, privacy, security and retention policies Defining and testing backup, recovery and disaster recovery processes Owning the IT aspects of the risk register About You Proven experience running IT inside an operational service business, where technology supports the operation rather than being the product Demonstrable delivery of a CRM or equivalent core system replacement at genuine scale, including data migration and legacy decommissioning. You know what goes wrong, because it has gone wrong for you Still hands on. Real depth across a hybrid Microsoft estate, identity and endpoint management, public cloud and network security Experience building and owning an IT budget covering both capital and recurring spend, and negotiating with suppliers Experience leading a small technical team and deciding what is done in house and what is outsourced Commercially minded, able to explain technical risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client was emphatic on this point. They want somebody who will look at the business and say what could be done differently, rather than wait to be asked What's On Offer Salary of 80,000 to 100,000 depending on experience 6,000 car allowance Hybrid working, minimum two days per week in the office A seat on the senior leadership team with direct access to the Directors Genuine ownership of the technology function and of a major systems programme An established, profitable business with a long track record There is occasional out of hours work to support planned change and major incidents. You will need to be within a sensible commute of Hampshire for two days a week. The Background That Fits This is an operational business, not a software house. The people who do well in this environment have run IT inside businesses where technology supports the operation rather than being the product. Logistics, distribution, field service, installation, utilities, transport, manufacturing, facilities management and similar. If that is your background, you will recognise this environment straight away. This is a role for a Head of IT, or an IT Manager ready to step up, who wants to own the whole picture rather than one slice of it. If you want to lead a systems programme that genuinely changes how a business operates, and you would rather be in the detail than above it, this is worth a conversation. DMA Recruitment specialises in Logistics, Engineering, Manufacturing, Environmental & Recycling, Infrastructure & Construction and Business Services. To our mind, it isn't just a job.
IT Services Manager Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements where required Maintain technical standards, documentation, change control and best practice Oversee customer technology projects, ensuring effective resourcing, handovers and delivery Support technical pre-sales, including customer workshops, solution design, proposals and Statements of Work Develop structured training, certification and progression plans for the technical team Manage key technology suppliers and support technical and commercial decision-making Support compliance with ISO 9001, ISO 27001, Cyber Essentials and internal operational standards Drive automation, standardisation and continuous improvement across IT operations You'll work closely with Sales, Service Delivery, Project Management and senior stakeholders to ensure solutions are technically robust, commercially viable and deliverable. Projects will cover areas including Microsoft 365, Azure and cloud migrations, networking and infrastructure, cyber security, VoIP/Unified Communications, connectivity and customer technology refresh programmes. What we're looking for At least 3 years' leadership experience within a technical environment Proven experience managing technical support teams within an MSP Experience overseeing both BAU support operations and technical project delivery Strong understanding of service management, SLAs, KPIs and escalation processes Demonstrable experience improving processes, team performance and customer satisfaction Strong leadership, communication and stakeholder management skills Commercial awareness with a customer-focused approach Full UK driving licence You'll also bring broad technical knowledge across areas such as: Microsoft 365, Exchange, Teams, SharePoint, Intune and Entra ID Microsoft Azure and cloud migration Networking, routing, switching, wireless and firewalls Cyber security technologies and best practice VoIP and Unified Communications Broadband, leased lines and connectivity Backup, Business Continuity and Disaster Recovery PSA, RMM and CRM platforms within an MSP environment Experience with ITIL, Microsoft certifications, 3CX, networking/security vendor certifications or ISO 9001/27001 would be advantageous. The ideal candidate will combine strong technical understanding with confident people leadership and commercial awareness. You'll enjoy developing teams, improving service delivery and taking ownership in a fast-paced MSP environment. Why join? £45,000 - £55,000 salary, dependent on experience Company-funded professional training and technical certifications Clear career development and progression opportunities 25 days' annual leave plus bank holidays Up to 2 additional paid days for volunteering with a nominated charity Pension scheme Free on-site parking Modern working environment Optional social events and team activities Collaborative culture with the opportunity to influence the future of IT service delivery Apply now to take ownership of IT service delivery within a growing MSP and help shape the next stage of its technical operation.
21/08/2026
Full time
IT Services Manager Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements where required Maintain technical standards, documentation, change control and best practice Oversee customer technology projects, ensuring effective resourcing, handovers and delivery Support technical pre-sales, including customer workshops, solution design, proposals and Statements of Work Develop structured training, certification and progression plans for the technical team Manage key technology suppliers and support technical and commercial decision-making Support compliance with ISO 9001, ISO 27001, Cyber Essentials and internal operational standards Drive automation, standardisation and continuous improvement across IT operations You'll work closely with Sales, Service Delivery, Project Management and senior stakeholders to ensure solutions are technically robust, commercially viable and deliverable. Projects will cover areas including Microsoft 365, Azure and cloud migrations, networking and infrastructure, cyber security, VoIP/Unified Communications, connectivity and customer technology refresh programmes. What we're looking for At least 3 years' leadership experience within a technical environment Proven experience managing technical support teams within an MSP Experience overseeing both BAU support operations and technical project delivery Strong understanding of service management, SLAs, KPIs and escalation processes Demonstrable experience improving processes, team performance and customer satisfaction Strong leadership, communication and stakeholder management skills Commercial awareness with a customer-focused approach Full UK driving licence You'll also bring broad technical knowledge across areas such as: Microsoft 365, Exchange, Teams, SharePoint, Intune and Entra ID Microsoft Azure and cloud migration Networking, routing, switching, wireless and firewalls Cyber security technologies and best practice VoIP and Unified Communications Broadband, leased lines and connectivity Backup, Business Continuity and Disaster Recovery PSA, RMM and CRM platforms within an MSP environment Experience with ITIL, Microsoft certifications, 3CX, networking/security vendor certifications or ISO 9001/27001 would be advantageous. The ideal candidate will combine strong technical understanding with confident people leadership and commercial awareness. You'll enjoy developing teams, improving service delivery and taking ownership in a fast-paced MSP environment. Why join? £45,000 - £55,000 salary, dependent on experience Company-funded professional training and technical certifications Clear career development and progression opportunities 25 days' annual leave plus bank holidays Up to 2 additional paid days for volunteering with a nominated charity Pension scheme Free on-site parking Modern working environment Optional social events and team activities Collaborative culture with the opportunity to influence the future of IT service delivery Apply now to take ownership of IT service delivery within a growing MSP and help shape the next stage of its technical operation.
Job Title: Projects Administrator Location: Based in Pencoed or we are open to candidates working at our St Asaph office Salary: 28,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations. Day-to-day activities include: Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects Answering incoming calls to the Projects queue Managing all incoming and outgoing stock Coordinating engineer documentation - permits, job packs and completion photos Scheduling engineers' diaries and allocating resources across projects Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time Scheduling deliveries and site access for Engineering Providing day-to-day administrative support to the Projects Team Managers Skills / Experience: Microsoft office including Excel - knowledge of analysing data and Excel functions Previous use of CRM/PSA software Experience in a similar role within the data cabling, IT or telecoms industry (preferred) Stock management Benefits: Opportunities for professional growth and development. Staff Share Equity Scheme - your piece of the "Purple Pie" 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Your birthday off Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role.
21/08/2026
Full time
Job Title: Projects Administrator Location: Based in Pencoed or we are open to candidates working at our St Asaph office Salary: 28,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations. Day-to-day activities include: Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects Answering incoming calls to the Projects queue Managing all incoming and outgoing stock Coordinating engineer documentation - permits, job packs and completion photos Scheduling engineers' diaries and allocating resources across projects Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time Scheduling deliveries and site access for Engineering Providing day-to-day administrative support to the Projects Team Managers Skills / Experience: Microsoft office including Excel - knowledge of analysing data and Excel functions Previous use of CRM/PSA software Experience in a similar role within the data cabling, IT or telecoms industry (preferred) Stock management Benefits: Opportunities for professional growth and development. Staff Share Equity Scheme - your piece of the "Purple Pie" 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Your birthday off Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role.
IT Cyber Security Specialist/Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure life cycle, security and technology projects. Provide 3rd Line/Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
21/08/2026
Full time
IT Cyber Security Specialist/Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure life cycle, security and technology projects. Provide 3rd Line/Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: Data Architect Clearance Required: Active SC Duration: 6 months Location: Telford - 2 days onsite per week Job Description: The Client-Side Enterprise Data Enablement Architect is responsible for defining, governing and evolving data architecture capability across a complex enterprise landscape, working within Data Platform Services. The role provides the link between enterprise strategy, architecture, delivery and operations, ensuring that data solutions align with enterprise standards, support business outcomes and enable effective transformation. The role provides client-side leadership across data architecture, solution governance, stakeholder engagement and strategic planning, while supporting the adoption of modern data technologies across cloud, on-premise and as-a-service platforms within Data Platform Services. Key Responsibilities Enterprise Data Architecture Define, own and maintain enterprise data architecture standards, principles and patterns. Ensure data architecture aligns with organisational architecture policies, governance frameworks and delivery methodologies. Support the evolution of enterprise data capabilities, including data products, metadata management, data fabric and data virtualisation approaches. Architecture Governance and Assurance Review proposed solutions and designs to ensure compliance with agreed architecture standards. Provide architecture assurance throughout delivery life cycles. Contribute to design authorities and governance forums. Support the establishment and operation of effective design governance processes and controls. Strategic Planning and Roadmapping Develop and maintain strategic roadmaps for enterprise data platforms and data products. Assess the impact of business and technology change across the enterprise data landscape. Support long-term technology investment planning and capability development. Stakeholder Engagement Engage with Data Platform Services, enterprise architects, programme teams, project managers, security teams, suppliers, vendors and business stakeholders. Represent data architecture within business workshops and architecture forums. Influence decision-making and support high-level solution design activities. Build strong collaborative relationships across technical and non-technical communities. Change Enablement Support change programmes through the production and review of architecture artefacts and documentation. Assess impacts to applications, data assets and business processes. Ensure architectural implications of change are understood and appropriately managed. Vendor and Supplier Management Support supplier engagement and technical governance activities. Provide guidance relating to licensing implications and technology adoption. Maintain effective engagement with strategic technology partners and vendors. Technical Leadership Contribute to the Data Architecture Community of Practice. Mentor and support architects, engineers and technical teams. Promote best practice, innovation and continuous improvement within the organisation. Provide expert advice and guidance on architectural and service management matters. Transformation and Continuous Improvement Support organisational transformation initiatives and strategic change programmes. Identify opportunities to improve data management, architecture practices and delivery approaches Contribute to the development of enterprise architecture capabilities and operating models. Key Skills and Experience Essential Strong experience in enterprise data architecture within complex organisations. Ability to rapidly understand large-scale IT and data estates spanning on-premise, cloud and SaaS environments. Experience assessing and managing the impact of change across enterprise application and data landscapes. Knowledge of cloud architecture patterns, particularly AWS and Azure. Understanding of data management concepts, including data fabric, data virtualisation, metadata management, data integration and governance. Proven experience of architecture governance and design assurance processes. Strong stakeholder management and influencing skills. Experience working across multiple delivery teams, suppliers and business functions. Excellent written and verbal communication skills. Desirable Experience operating within regulated or large public-sector environments. Knowledge of modern data platform technologies and operating models. Experience supporting commercial, procurement or licensing activities. Contribution to architecture communities of practice or professional bodies. Professional Competencies Enterprise data architecture and standards Architecture governance and assurance Strategic planning and roadmapping Stakeholder engagement and influencing Change impact assessment Vendor and commercial management Technical leadership and mentoring Continuous improvement and transformation leadership Cloud architecture, particularly AWS and Azure Enterprise data management and governance If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
21/08/2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: Data Architect Clearance Required: Active SC Duration: 6 months Location: Telford - 2 days onsite per week Job Description: The Client-Side Enterprise Data Enablement Architect is responsible for defining, governing and evolving data architecture capability across a complex enterprise landscape, working within Data Platform Services. The role provides the link between enterprise strategy, architecture, delivery and operations, ensuring that data solutions align with enterprise standards, support business outcomes and enable effective transformation. The role provides client-side leadership across data architecture, solution governance, stakeholder engagement and strategic planning, while supporting the adoption of modern data technologies across cloud, on-premise and as-a-service platforms within Data Platform Services. Key Responsibilities Enterprise Data Architecture Define, own and maintain enterprise data architecture standards, principles and patterns. Ensure data architecture aligns with organisational architecture policies, governance frameworks and delivery methodologies. Support the evolution of enterprise data capabilities, including data products, metadata management, data fabric and data virtualisation approaches. Architecture Governance and Assurance Review proposed solutions and designs to ensure compliance with agreed architecture standards. Provide architecture assurance throughout delivery life cycles. Contribute to design authorities and governance forums. Support the establishment and operation of effective design governance processes and controls. Strategic Planning and Roadmapping Develop and maintain strategic roadmaps for enterprise data platforms and data products. Assess the impact of business and technology change across the enterprise data landscape. Support long-term technology investment planning and capability development. Stakeholder Engagement Engage with Data Platform Services, enterprise architects, programme teams, project managers, security teams, suppliers, vendors and business stakeholders. Represent data architecture within business workshops and architecture forums. Influence decision-making and support high-level solution design activities. Build strong collaborative relationships across technical and non-technical communities. Change Enablement Support change programmes through the production and review of architecture artefacts and documentation. Assess impacts to applications, data assets and business processes. Ensure architectural implications of change are understood and appropriately managed. Vendor and Supplier Management Support supplier engagement and technical governance activities. Provide guidance relating to licensing implications and technology adoption. Maintain effective engagement with strategic technology partners and vendors. Technical Leadership Contribute to the Data Architecture Community of Practice. Mentor and support architects, engineers and technical teams. Promote best practice, innovation and continuous improvement within the organisation. Provide expert advice and guidance on architectural and service management matters. Transformation and Continuous Improvement Support organisational transformation initiatives and strategic change programmes. Identify opportunities to improve data management, architecture practices and delivery approaches Contribute to the development of enterprise architecture capabilities and operating models. Key Skills and Experience Essential Strong experience in enterprise data architecture within complex organisations. Ability to rapidly understand large-scale IT and data estates spanning on-premise, cloud and SaaS environments. Experience assessing and managing the impact of change across enterprise application and data landscapes. Knowledge of cloud architecture patterns, particularly AWS and Azure. Understanding of data management concepts, including data fabric, data virtualisation, metadata management, data integration and governance. Proven experience of architecture governance and design assurance processes. Strong stakeholder management and influencing skills. Experience working across multiple delivery teams, suppliers and business functions. Excellent written and verbal communication skills. Desirable Experience operating within regulated or large public-sector environments. Knowledge of modern data platform technologies and operating models. Experience supporting commercial, procurement or licensing activities. Contribution to architecture communities of practice or professional bodies. Professional Competencies Enterprise data architecture and standards Architecture governance and assurance Strategic planning and roadmapping Stakeholder engagement and influencing Change impact assessment Vendor and commercial management Technical leadership and mentoring Continuous improvement and transformation leadership Cloud architecture, particularly AWS and Azure Enterprise data management and governance If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Exciting opportunity for a dynamic Field Telecoms Engineer to join a World Leading Oil and Gas company based across Scotland on a long-term Contract basis. Overview: If you have a passion for delivering and continuously improving world-class IT operational services, then this opportunity will allow you to play a pivotal role in helping the department deliver and support digital solutions that provide the most value to the company. As the Field Telecoms Engineer, you will be accountable for providing support for the smooth operations of telecoms infrastructure and will be knowledgeable in the support, design, and configuration of relevant telecoms system elements. This is an exciting opportunity that will not only develop your skills and competencies but will help the team drive the key shifts that will help the company become more competitive and adaptive in the future. Fit within the company: As the business strives to be a leading integrated energy company in the coming decades, IT specialists are vital to how we leverage and deliver global digital solutions to deliver the most value. The Team sits under the Oil & Gas business unit. The Field Telecoms Engineer will be responsible for providing operating capabilities that enable reliable and secure digital solutions for the department assets located in Scotland. These include three large terminals and plants. Role Description: This role is particularly focused on the design, configuration, and maintenance of HSSE critical and Operationally essential Telecom systems at onshore facilities. As an individual contributor, the role of Field Telecoms Engineer is responsible for the following: - Managing HSSE/Critical Equipment associated with company Upstream Emergency Communications performance standards. - Ensure thorough run and maintain support for telecoms assets. - Supporting network and telecoms operations, providing IT/OT assistance via server system administration, Workstation, and network support in cooperation with IDT/Connectivity. - Supporting all non-Legacy and Legacy telecoms systems in managed facilities, in line with applicable OLA/SLAs - Monitor Servers, networks and communication equipment using implemented tools, systems, and applications (SolarWinds, Splunk, etc) - Maintaining and backing up system configuration for Servers and network equipment and ensure backups are stored securely. - Executing day-to-day information security tasks related to IT/OT infrastructure, ensuring security access to assigned telecoms facilities is provisioned correctly. - Effective configuration management by managing inventories of telecom assets, ensuring all assets are registered. - Supporting corrective and preventative maintenance at managed facilities based on incident/fault reports/logs. - Scheduling of maintenance plans for telecoms assets - Supporting compliance activities to planned schedule, ensuring close-out without compliance issues (relating to Telecom Operate Controls). - Maintaining effective asset inventory and logical network drawings of components documenting IT/OT systems, network traffic, and data interfaces - Ensuring asset disposal processes are followed as appropriate. - Ensuring governance processes and physical state of systems in managed telecoms facilities are in good condition. - Acting as a project resource for both local IT/OT projects and discretionary work and global IT/OT security projects as demand requires - Recommending solutions to identified problems and ensure timely close-out of action items. Skills & Requirements: - Minimum 5 years' relevant work experience in IT Operations and telecoms/network engineering - Bachelor's Degree or Equivalent Certification in IT and/or Communications and Electronics system - Working experience of key systems - Avaya PBX, Cisco Call Manager, UHF/VHF systems, DC power systems, Crude loading/ESD systems, Aviation communications systems, Aviation lighting systems, CATV/Entertainment Systems, microwave, and LT - Experience in supporting Fiber Based Telecom Infrastructure and implementing and managing IT security. - Networking certification - preferably CCNA (Cisco Certified Network Analyst) - Strong technical skills and experience in network device configuration (switch, Router, Firewall) and systems administration (Wintel, Linux) - Exposure to PACO, Production and Operations is an advantage. - Knowledge of Health Safety Security Environment (HSSE) processes - Knowledge in Business Continuity and Disaster Recovery Planning, Processes and Operations - Mastery and hands-on skill at configuration/support operation of Cisco network systems and SolarWinds NMS systems or similar - Offshore requirements such as BOSIET (Basis Offshore Safety Induction and Emergency Training) and MIST (Minimum Industry Safety training). - COMPEX (Competency in Explosive Atmospheres) certification. - Able to independently evaluate key business/commercial problems and to initiate and carry through on technical solutions. - Able to interact/integrate with experts from other disciplines. - Working effectively to deliver SLA commitments through others across many organization boundaries, including ecosystem partners (suppliers, IT team members and business leaders and team members) - Good interpersonal skills and confident in dealing with Business stakeholders. Special Challenges: - The operational nature of the role will require out-of-hours working, sometimes unplanned and on call. - Needs to be able to deal with state-of-the-art, differentiated and often unproven technologies which require some learning on the job. - Needs to be comfortable with sometimes vague and changing scope and priorities in a rapidly changing environment. - Ability to ensure one team mindset across the various teams to drive effective delivery - Flexibility to support southern notice team field telecom colleagues as part of the wider team. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.
21/08/2026
Contractor
Exciting opportunity for a dynamic Field Telecoms Engineer to join a World Leading Oil and Gas company based across Scotland on a long-term Contract basis. Overview: If you have a passion for delivering and continuously improving world-class IT operational services, then this opportunity will allow you to play a pivotal role in helping the department deliver and support digital solutions that provide the most value to the company. As the Field Telecoms Engineer, you will be accountable for providing support for the smooth operations of telecoms infrastructure and will be knowledgeable in the support, design, and configuration of relevant telecoms system elements. This is an exciting opportunity that will not only develop your skills and competencies but will help the team drive the key shifts that will help the company become more competitive and adaptive in the future. Fit within the company: As the business strives to be a leading integrated energy company in the coming decades, IT specialists are vital to how we leverage and deliver global digital solutions to deliver the most value. The Team sits under the Oil & Gas business unit. The Field Telecoms Engineer will be responsible for providing operating capabilities that enable reliable and secure digital solutions for the department assets located in Scotland. These include three large terminals and plants. Role Description: This role is particularly focused on the design, configuration, and maintenance of HSSE critical and Operationally essential Telecom systems at onshore facilities. As an individual contributor, the role of Field Telecoms Engineer is responsible for the following: - Managing HSSE/Critical Equipment associated with company Upstream Emergency Communications performance standards. - Ensure thorough run and maintain support for telecoms assets. - Supporting network and telecoms operations, providing IT/OT assistance via server system administration, Workstation, and network support in cooperation with IDT/Connectivity. - Supporting all non-Legacy and Legacy telecoms systems in managed facilities, in line with applicable OLA/SLAs - Monitor Servers, networks and communication equipment using implemented tools, systems, and applications (SolarWinds, Splunk, etc) - Maintaining and backing up system configuration for Servers and network equipment and ensure backups are stored securely. - Executing day-to-day information security tasks related to IT/OT infrastructure, ensuring security access to assigned telecoms facilities is provisioned correctly. - Effective configuration management by managing inventories of telecom assets, ensuring all assets are registered. - Supporting corrective and preventative maintenance at managed facilities based on incident/fault reports/logs. - Scheduling of maintenance plans for telecoms assets - Supporting compliance activities to planned schedule, ensuring close-out without compliance issues (relating to Telecom Operate Controls). - Maintaining effective asset inventory and logical network drawings of components documenting IT/OT systems, network traffic, and data interfaces - Ensuring asset disposal processes are followed as appropriate. - Ensuring governance processes and physical state of systems in managed telecoms facilities are in good condition. - Acting as a project resource for both local IT/OT projects and discretionary work and global IT/OT security projects as demand requires - Recommending solutions to identified problems and ensure timely close-out of action items. Skills & Requirements: - Minimum 5 years' relevant work experience in IT Operations and telecoms/network engineering - Bachelor's Degree or Equivalent Certification in IT and/or Communications and Electronics system - Working experience of key systems - Avaya PBX, Cisco Call Manager, UHF/VHF systems, DC power systems, Crude loading/ESD systems, Aviation communications systems, Aviation lighting systems, CATV/Entertainment Systems, microwave, and LT - Experience in supporting Fiber Based Telecom Infrastructure and implementing and managing IT security. - Networking certification - preferably CCNA (Cisco Certified Network Analyst) - Strong technical skills and experience in network device configuration (switch, Router, Firewall) and systems administration (Wintel, Linux) - Exposure to PACO, Production and Operations is an advantage. - Knowledge of Health Safety Security Environment (HSSE) processes - Knowledge in Business Continuity and Disaster Recovery Planning, Processes and Operations - Mastery and hands-on skill at configuration/support operation of Cisco network systems and SolarWinds NMS systems or similar - Offshore requirements such as BOSIET (Basis Offshore Safety Induction and Emergency Training) and MIST (Minimum Industry Safety training). - COMPEX (Competency in Explosive Atmospheres) certification. - Able to independently evaluate key business/commercial problems and to initiate and carry through on technical solutions. - Able to interact/integrate with experts from other disciplines. - Working effectively to deliver SLA commitments through others across many organization boundaries, including ecosystem partners (suppliers, IT team members and business leaders and team members) - Good interpersonal skills and confident in dealing with Business stakeholders. Special Challenges: - The operational nature of the role will require out-of-hours working, sometimes unplanned and on call. - Needs to be able to deal with state-of-the-art, differentiated and often unproven technologies which require some learning on the job. - Needs to be comfortable with sometimes vague and changing scope and priorities in a rapidly changing environment. - Ability to ensure one team mindset across the various teams to drive effective delivery - Flexibility to support southern notice team field telecom colleagues as part of the wider team. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.
Exciting opportunity for a dynamic Field Telecoms Engineer to join a World Leading Oil and Gas company based across Scotland on a long-term Contract basis. Overview: If you have a passion for delivering and continuously improving world-class IT operational services, then this opportunity will allow you to play a pivotal role in helping the department deliver and support digital solutions that provide the most value to the company. As the Field Telecoms Engineer, you will be accountable for providing support for the smooth operations of telecoms infrastructure and will be knowledgeable in the support, design, and configuration of relevant telecoms system elements. This is an exciting opportunity that will not only develop your skills and competencies but will help the team drive the key shifts that will help the company become more competitive and adaptive in the future. Fit within the company: As the business strives to be a leading integrated energy company in the coming decades, IT specialists are vital to how we leverage and deliver global digital solutions to deliver the most value. The Team sits under the Oil & Gas business unit. The Field Telecoms Engineer will be responsible for providing operating capabilities that enable reliable and secure digital solutions for the department assets located in Scotland. These include three large terminals and plants. Role Description: This role is particularly focused on the design, configuration, and maintenance of HSSE critical and Operationally essential Telecom systems at onshore facilities. As an individual contributor, the role of Field Telecoms Engineer is responsible for the following: - Managing HSSE/Critical Equipment associated with company Upstream Emergency Communications performance standards. - Ensure thorough run and maintain support for telecoms assets. - Supporting network and telecoms operations, providing IT/OT assistance via server system administration, Workstation, and network support in cooperation with IDT/Connectivity. - Supporting all non-Legacy and Legacy telecoms systems in managed facilities, in line with applicable OLA/SLAs - Monitor Servers, networks and communication equipment using implemented tools, systems, and applications (SolarWinds, Splunk, etc) - Maintaining and backing up system configuration for Servers and network equipment and ensure backups are stored securely. - Executing day-to-day information security tasks related to IT/OT infrastructure, ensuring security access to assigned telecoms facilities is provisioned correctly. - Effective configuration management by managing inventories of telecom assets, ensuring all assets are registered. - Supporting corrective and preventative maintenance at managed facilities based on incident/fault reports/logs. - Scheduling of maintenance plans for telecoms assets - Supporting compliance activities to planned schedule, ensuring close-out without compliance issues (relating to Telecom Operate Controls). - Maintaining effective asset inventory and logical network drawings of components documenting IT/OT systems, network traffic, and data interfaces - Ensuring asset disposal processes are followed as appropriate. - Ensuring governance processes and physical state of systems in managed telecoms facilities are in good condition. - Acting as a project resource for both local IT/OT projects and discretionary work and global IT/OT security projects as demand requires - Recommending solutions to identified problems and ensure timely close-out of action items. Skills & Requirements: - Minimum 5 years' relevant work experience in IT Operations and telecoms/network engineering - Bachelor's Degree or Equivalent Certification in IT and/or Communications and Electronics system - Working experience of key systems - Avaya PBX, Cisco Call Manager, UHF/VHF systems, DC power systems, Crude loading/ESD systems, Aviation communications systems, Aviation lighting systems, CATV/Entertainment Systems, microwave, and LT - Experience in supporting Fiber Based Telecom Infrastructure and implementing and managing IT security. - Networking certification preferably CCNA (Cisco Certified Network Analyst) - Strong technical skills and experience in network device configuration (switch, Router, Firewall) and systems administration (Wintel, Linux) - Exposure to PACO, Production and Operations is an advantage. - Knowledge of Health Safety Security Environment (HSSE) processes - Knowledge in Business Continuity and Disaster Recovery Planning, Processes and Operations - Mastery and hands-on skill at configuration/support operation of Cisco network systems and SolarWinds NMS systems or similar - Offshore requirements such as BOSIET (Basis Offshore Safety Induction and Emergency Training) and MIST (Minimum Industry Safety training). - COMPEX (Competency in Explosive Atmospheres) certification. - Able to independently evaluate key business/commercial problems and to initiate and carry through on technical solutions. - Able to interact/integrate with experts from other disciplines. - Working effectively to deliver SLA commitments through others across many organization boundaries, including ecosystem partners (suppliers, IT team members and business leaders and team members) - Good interpersonal skills and confident in dealing with Business stakeholders. Special Challenges: - The operational nature of the role will require out-of-hours working, sometimes unplanned and on call. - Needs to be able to deal with state-of-the-art, differentiated and often unproven technologies which require some learning on the job. - Needs to be comfortable with sometimes vague and changing scope and priorities in a rapidly changing environment. - Ability to ensure one team mindset across the various teams to drive effective delivery - Flexibility to support southern notice team field telecom colleagues as part of the wider team. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.
21/08/2026
Contractor
Exciting opportunity for a dynamic Field Telecoms Engineer to join a World Leading Oil and Gas company based across Scotland on a long-term Contract basis. Overview: If you have a passion for delivering and continuously improving world-class IT operational services, then this opportunity will allow you to play a pivotal role in helping the department deliver and support digital solutions that provide the most value to the company. As the Field Telecoms Engineer, you will be accountable for providing support for the smooth operations of telecoms infrastructure and will be knowledgeable in the support, design, and configuration of relevant telecoms system elements. This is an exciting opportunity that will not only develop your skills and competencies but will help the team drive the key shifts that will help the company become more competitive and adaptive in the future. Fit within the company: As the business strives to be a leading integrated energy company in the coming decades, IT specialists are vital to how we leverage and deliver global digital solutions to deliver the most value. The Team sits under the Oil & Gas business unit. The Field Telecoms Engineer will be responsible for providing operating capabilities that enable reliable and secure digital solutions for the department assets located in Scotland. These include three large terminals and plants. Role Description: This role is particularly focused on the design, configuration, and maintenance of HSSE critical and Operationally essential Telecom systems at onshore facilities. As an individual contributor, the role of Field Telecoms Engineer is responsible for the following: - Managing HSSE/Critical Equipment associated with company Upstream Emergency Communications performance standards. - Ensure thorough run and maintain support for telecoms assets. - Supporting network and telecoms operations, providing IT/OT assistance via server system administration, Workstation, and network support in cooperation with IDT/Connectivity. - Supporting all non-Legacy and Legacy telecoms systems in managed facilities, in line with applicable OLA/SLAs - Monitor Servers, networks and communication equipment using implemented tools, systems, and applications (SolarWinds, Splunk, etc) - Maintaining and backing up system configuration for Servers and network equipment and ensure backups are stored securely. - Executing day-to-day information security tasks related to IT/OT infrastructure, ensuring security access to assigned telecoms facilities is provisioned correctly. - Effective configuration management by managing inventories of telecom assets, ensuring all assets are registered. - Supporting corrective and preventative maintenance at managed facilities based on incident/fault reports/logs. - Scheduling of maintenance plans for telecoms assets - Supporting compliance activities to planned schedule, ensuring close-out without compliance issues (relating to Telecom Operate Controls). - Maintaining effective asset inventory and logical network drawings of components documenting IT/OT systems, network traffic, and data interfaces - Ensuring asset disposal processes are followed as appropriate. - Ensuring governance processes and physical state of systems in managed telecoms facilities are in good condition. - Acting as a project resource for both local IT/OT projects and discretionary work and global IT/OT security projects as demand requires - Recommending solutions to identified problems and ensure timely close-out of action items. Skills & Requirements: - Minimum 5 years' relevant work experience in IT Operations and telecoms/network engineering - Bachelor's Degree or Equivalent Certification in IT and/or Communications and Electronics system - Working experience of key systems - Avaya PBX, Cisco Call Manager, UHF/VHF systems, DC power systems, Crude loading/ESD systems, Aviation communications systems, Aviation lighting systems, CATV/Entertainment Systems, microwave, and LT - Experience in supporting Fiber Based Telecom Infrastructure and implementing and managing IT security. - Networking certification preferably CCNA (Cisco Certified Network Analyst) - Strong technical skills and experience in network device configuration (switch, Router, Firewall) and systems administration (Wintel, Linux) - Exposure to PACO, Production and Operations is an advantage. - Knowledge of Health Safety Security Environment (HSSE) processes - Knowledge in Business Continuity and Disaster Recovery Planning, Processes and Operations - Mastery and hands-on skill at configuration/support operation of Cisco network systems and SolarWinds NMS systems or similar - Offshore requirements such as BOSIET (Basis Offshore Safety Induction and Emergency Training) and MIST (Minimum Industry Safety training). - COMPEX (Competency in Explosive Atmospheres) certification. - Able to independently evaluate key business/commercial problems and to initiate and carry through on technical solutions. - Able to interact/integrate with experts from other disciplines. - Working effectively to deliver SLA commitments through others across many organization boundaries, including ecosystem partners (suppliers, IT team members and business leaders and team members) - Good interpersonal skills and confident in dealing with Business stakeholders. Special Challenges: - The operational nature of the role will require out-of-hours working, sometimes unplanned and on call. - Needs to be able to deal with state-of-the-art, differentiated and often unproven technologies which require some learning on the job. - Needs to be comfortable with sometimes vague and changing scope and priorities in a rapidly changing environment. - Ability to ensure one team mindset across the various teams to drive effective delivery - Flexibility to support southern notice team field telecom colleagues as part of the wider team. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.
SOC Manager - SOC Strategy, SC Cleared, Remote Proven Senior SOC Manager with active SC Clearance, with strong experience in developing the SOC Strategy and defining the overall Security Operations environment within a Critical National Infrastructure (CNI) for a large government department. This role requires a thought leader who is accustomed to supporting executive leadership teams in building a world-class secure Security Operations Centre, defining the roadmap, operational technology decisions, and cyber threat activities. Suited Senior SOC Managers will have proven experience in influencing and motivating Security Operations teams of staff to deliver and push the boundaries in creating a secure cyber operational environment. The ideal candidate will have recently completed a similar long-term role in implementing SOC Strategy into another large government organisation's secure environment, and are likely to be keen to apply lessons learnt in a new environment, challenging yourself. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place next week, so please apply immediately or call Bangura Solutions to discuss this contract opportunity further.
21/08/2026
Contractor
SOC Manager - SOC Strategy, SC Cleared, Remote Proven Senior SOC Manager with active SC Clearance, with strong experience in developing the SOC Strategy and defining the overall Security Operations environment within a Critical National Infrastructure (CNI) for a large government department. This role requires a thought leader who is accustomed to supporting executive leadership teams in building a world-class secure Security Operations Centre, defining the roadmap, operational technology decisions, and cyber threat activities. Suited Senior SOC Managers will have proven experience in influencing and motivating Security Operations teams of staff to deliver and push the boundaries in creating a secure cyber operational environment. The ideal candidate will have recently completed a similar long-term role in implementing SOC Strategy into another large government organisation's secure environment, and are likely to be keen to apply lessons learnt in a new environment, challenging yourself. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place next week, so please apply immediately or call Bangura Solutions to discuss this contract opportunity further.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
20/08/2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Head of Salesforce Location: Hybrid - Gerrards Cross - 2-3 days per week Salary: 80- 100k + Bonus Type: Permanent No Sponsorship Available Purpose of the Role We are looking for an experienced Head of Salesforce to take end-to-end ownership of Salesforce and the wider commercial technology ecosystem supporting Sales, Customer Success, Order Management and Support. Salesforce is the operational backbone of the commercial organisation, and you will be accountable for its strategy, roadmap, governance, optimisation and day-to-day effectiveness. This is a leadership role but not a hands-off position. You will need to be technically credible within Salesforce, comfortable getting into the detail of configuration and processes, while providing strategic direction and challenging internal stakeholders and external implementation partners. A key priority will be ownership of Salesforce CPQ, ensuring pricing, product configuration, bundles, discounting and approval processes are scalable and well governed. Strong working knowledge of Salesforce CPQ is a mandatory requirement for this role. You will lead a small internal Salesforce team, manage an external Salesforce implementation partner and work closely with senior commercial stakeholders to ensure the platform delivers measurable business value. Key Responsibilities Salesforce Strategy & Ownership Own the Salesforce strategy, roadmap and operating model across the organisation. Define and prioritise Salesforce initiatives aligned to commercial objectives and business growth. Act as the senior Salesforce authority, providing direction on platform design, governance and best practice. Translate commercial requirements into scalable Salesforce processes across lead management, opportunities, pipeline, quoting, renewals, forecasting, attribution and approvals. Establish effective governance around platform changes, configuration, integrations, data and user access. Salesforce CPQ Own the ongoing administration, optimisation and roadmap of Salesforce CPQ. Manage product configuration, pricing structures, bundles, discounting and approval processes. Partner with Sales and Finance to ensure CPQ supports effective and scalable quote-to-cash processes. Manage specialist CPQ development and configuration delivered by external Salesforce partners. Identify opportunities to simplify and automate quoting and approval processes. Platform & Technical Leadership Maintain technical oversight across Sales Cloud and Service Cloud. Provide hands-on configuration where required, including Flow, validation rules, permission sets, page layouts, record types, reports and dashboards. Establish technical standards and design principles across the Salesforce environment. Ensure platform changes are effectively scoped, tested, documented and deployed. Lead investigations into complex platform issues and address root causes. Reduce support demand through better design, automation, governance and user self-service. Manage Salesforce releases and identify opportunities to utilise new functionality. Commercial Technology Ecosystem Own the wider Salesforce ecosystem, including platforms such as HubSpot, Clari, SalesLoft and Highspot. Ensure integrations, field mappings and data flows remain reliable and scalable. Evaluate Salesforce and AppExchange capabilities based on commercial value. Identify opportunities to automate, consolidate and improve the commercial technology stack. Help shape the roadmap for emerging Salesforce capabilities including Agentforce and AI. Leadership & Partner Management Lead, manage and develop a small internal Salesforce team. Establish clear priorities, responsibilities and technical standards. Coach team members and support professional development and Salesforce certifications. Own the relationship with the Salesforce implementation partner and relevant technology vendors. Scope specialist development, integration and transformation work. Hold external partners accountable for quality, cost, delivery and technical standards. Manage Salesforce resources, workload and relevant partner budgets. Governance, Data & Optimisation Ensure Salesforce remains stable, secure and high performing. Establish governance around data quality, security, permissions and platform changes. Own Salesforce data standards, including imports, mass updates, deduplication and data integrity. Monitor platform health, user adoption, performance and data quality. Establish KPIs for measuring Salesforce effectiveness and commercial value. Continuously identify opportunities to simplify processes and improve user experience. Senior Stakeholder Management Act as the senior Salesforce subject-matter expert across the organisation. Partner with leaders across Sales, Customer Success, Finance, Operations and Technology. Challenge requirements where appropriate and ensure solutions address genuine business problems. Communicate the Salesforce roadmap, priorities and platform changes to senior stakeholders. Provide visibility of platform performance, adoption, investment and ROI. Lead Salesforce adoption, training and change initiatives. Essential Experience Significant experience owning or leading Salesforce within a B2B commercial environment, ideally SaaS or technology. Strong hands-on Salesforce knowledge across Sales Cloud and Service Cloud. Strong working knowledge of Salesforce CPQ is mandatory, including pricing, product configuration, bundles, discounting and approval processes. Strong understanding of B2B commercial processes including pipeline, opportunities, quoting, renewals, forecasting and attribution. Strong declarative Salesforce configuration experience, including Flow, validation rules, permission sets, record types, page layouts, reports and dashboards. Experience defining and owning a Salesforce strategy and roadmap. Experience integrating Salesforce with commercial platforms such as HubSpot, Clari, SalesLoft or similar. Strong understanding of Salesforce data management, governance and security. Experience managing Salesforce implementation partners and external vendors. Experience leading, mentoring or managing Salesforce professionals. Track record of improving Salesforce adoption, reducing technical debt and simplifying business processes. Ability to influence and challenge senior commercial stakeholders. Strong communication skills with the ability to translate between commercial and technical requirements. Desirable Experience Previous experience as a Head of Salesforce, Salesforce Platform Lead, Salesforce Product Owner, Salesforce Manager or Senior Salesforce Lead. SaaS, software or technology industry experience. Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder or CPQ accreditation. Knowledge of Agentforce and Salesforce AI capabilities. Experience with AppExchange products and vendor evaluation. Familiarity with Jira and Salesforce integrations. Tableau, Power BI or similar reporting experience. Experience across broader Quote-to-Cash / Lead-to-Cash transformation. Key Competencies Strategic leadership - able to define the direction of Salesforce while remaining technically close to the platform. Commercial mindset - understands how B2B organisations sell, quote, forecast, renew and grow customers. Technical credibility - confident challenging solution designs, partners and technical decisions. Leadership - capable of developing a strong internal Salesforce capability. Stakeholder influence - comfortable engaging with and challenging senior leaders. Continuous improvement - constantly looking to simplify, automate and optimise the Salesforce ecosystem.
20/08/2026
Full time
Head of Salesforce Location: Hybrid - Gerrards Cross - 2-3 days per week Salary: 80- 100k + Bonus Type: Permanent No Sponsorship Available Purpose of the Role We are looking for an experienced Head of Salesforce to take end-to-end ownership of Salesforce and the wider commercial technology ecosystem supporting Sales, Customer Success, Order Management and Support. Salesforce is the operational backbone of the commercial organisation, and you will be accountable for its strategy, roadmap, governance, optimisation and day-to-day effectiveness. This is a leadership role but not a hands-off position. You will need to be technically credible within Salesforce, comfortable getting into the detail of configuration and processes, while providing strategic direction and challenging internal stakeholders and external implementation partners. A key priority will be ownership of Salesforce CPQ, ensuring pricing, product configuration, bundles, discounting and approval processes are scalable and well governed. Strong working knowledge of Salesforce CPQ is a mandatory requirement for this role. You will lead a small internal Salesforce team, manage an external Salesforce implementation partner and work closely with senior commercial stakeholders to ensure the platform delivers measurable business value. Key Responsibilities Salesforce Strategy & Ownership Own the Salesforce strategy, roadmap and operating model across the organisation. Define and prioritise Salesforce initiatives aligned to commercial objectives and business growth. Act as the senior Salesforce authority, providing direction on platform design, governance and best practice. Translate commercial requirements into scalable Salesforce processes across lead management, opportunities, pipeline, quoting, renewals, forecasting, attribution and approvals. Establish effective governance around platform changes, configuration, integrations, data and user access. Salesforce CPQ Own the ongoing administration, optimisation and roadmap of Salesforce CPQ. Manage product configuration, pricing structures, bundles, discounting and approval processes. Partner with Sales and Finance to ensure CPQ supports effective and scalable quote-to-cash processes. Manage specialist CPQ development and configuration delivered by external Salesforce partners. Identify opportunities to simplify and automate quoting and approval processes. Platform & Technical Leadership Maintain technical oversight across Sales Cloud and Service Cloud. Provide hands-on configuration where required, including Flow, validation rules, permission sets, page layouts, record types, reports and dashboards. Establish technical standards and design principles across the Salesforce environment. Ensure platform changes are effectively scoped, tested, documented and deployed. Lead investigations into complex platform issues and address root causes. Reduce support demand through better design, automation, governance and user self-service. Manage Salesforce releases and identify opportunities to utilise new functionality. Commercial Technology Ecosystem Own the wider Salesforce ecosystem, including platforms such as HubSpot, Clari, SalesLoft and Highspot. Ensure integrations, field mappings and data flows remain reliable and scalable. Evaluate Salesforce and AppExchange capabilities based on commercial value. Identify opportunities to automate, consolidate and improve the commercial technology stack. Help shape the roadmap for emerging Salesforce capabilities including Agentforce and AI. Leadership & Partner Management Lead, manage and develop a small internal Salesforce team. Establish clear priorities, responsibilities and technical standards. Coach team members and support professional development and Salesforce certifications. Own the relationship with the Salesforce implementation partner and relevant technology vendors. Scope specialist development, integration and transformation work. Hold external partners accountable for quality, cost, delivery and technical standards. Manage Salesforce resources, workload and relevant partner budgets. Governance, Data & Optimisation Ensure Salesforce remains stable, secure and high performing. Establish governance around data quality, security, permissions and platform changes. Own Salesforce data standards, including imports, mass updates, deduplication and data integrity. Monitor platform health, user adoption, performance and data quality. Establish KPIs for measuring Salesforce effectiveness and commercial value. Continuously identify opportunities to simplify processes and improve user experience. Senior Stakeholder Management Act as the senior Salesforce subject-matter expert across the organisation. Partner with leaders across Sales, Customer Success, Finance, Operations and Technology. Challenge requirements where appropriate and ensure solutions address genuine business problems. Communicate the Salesforce roadmap, priorities and platform changes to senior stakeholders. Provide visibility of platform performance, adoption, investment and ROI. Lead Salesforce adoption, training and change initiatives. Essential Experience Significant experience owning or leading Salesforce within a B2B commercial environment, ideally SaaS or technology. Strong hands-on Salesforce knowledge across Sales Cloud and Service Cloud. Strong working knowledge of Salesforce CPQ is mandatory, including pricing, product configuration, bundles, discounting and approval processes. Strong understanding of B2B commercial processes including pipeline, opportunities, quoting, renewals, forecasting and attribution. Strong declarative Salesforce configuration experience, including Flow, validation rules, permission sets, record types, page layouts, reports and dashboards. Experience defining and owning a Salesforce strategy and roadmap. Experience integrating Salesforce with commercial platforms such as HubSpot, Clari, SalesLoft or similar. Strong understanding of Salesforce data management, governance and security. Experience managing Salesforce implementation partners and external vendors. Experience leading, mentoring or managing Salesforce professionals. Track record of improving Salesforce adoption, reducing technical debt and simplifying business processes. Ability to influence and challenge senior commercial stakeholders. Strong communication skills with the ability to translate between commercial and technical requirements. Desirable Experience Previous experience as a Head of Salesforce, Salesforce Platform Lead, Salesforce Product Owner, Salesforce Manager or Senior Salesforce Lead. SaaS, software or technology industry experience. Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder or CPQ accreditation. Knowledge of Agentforce and Salesforce AI capabilities. Experience with AppExchange products and vendor evaluation. Familiarity with Jira and Salesforce integrations. Tableau, Power BI or similar reporting experience. Experience across broader Quote-to-Cash / Lead-to-Cash transformation. Key Competencies Strategic leadership - able to define the direction of Salesforce while remaining technically close to the platform. Commercial mindset - understands how B2B organisations sell, quote, forecast, renew and grow customers. Technical credibility - confident challenging solution designs, partners and technical decisions. Leadership - capable of developing a strong internal Salesforce capability. Stakeholder influence - comfortable engaging with and challenging senior leaders. Continuous improvement - constantly looking to simplify, automate and optimise the Salesforce ecosystem.
SRT Marine Systems plc
Gloucester, Gloucestershire
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
20/08/2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
20/08/2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
20/08/2026
Full time
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
Flint UK Technology Services
Hemel Hempstead, Hertfordshire
SCIDA - Specialist Services (Active DV required) SCIDA - You will be responsible for ALL SCIDA activities of a large complex highly secure Managed Service; you are to strictly adhere to ALL platform and building SYOPS's, processes, procedures and local work instructions ) as authorised and directed by the OSM. As the SCIDA you are to assist in attaining and maintaining the strictest government/MoD security assurance and accreditation of the Managed Service. You are to create and maintain brilliant collaborative relationships across the Managed Service to include immediate and Matrix'd teams from across different Line of Business (LoBs), 3rd Party Suppliers, 3rd Party contractors, customer authority and multiple user authorities as defined in the Security Aspects Letter (SAL) and contract. You are to work at multiple (undisclosed on this medium) strategic customer/user Network Operations Centre (NOC) locations as directed. You are to support, help coach, mentor and support other members of the team; providing feedback where appropriate within the team to ensure that everyone is inclusive within the team and that there is a 'One Team approach'. The OSM is to set ambitious objectives and goals to build knowledge and experience, deliver and maintain a brilliant customer experience. To manage, grow and maintain SCIDA activities within the Managed Service. Be technically current and competent in a wide range of technologies to be able to either design & develop and deliver SCIDA interventions, using the latest SCIDA Strategies in line with the Customer Frameworks. Where appropriate, manage, plan, and administrate complex SCIDA activities and strategies. You must have the ability to lead, create/develop strategy & policy and manage the ILS activities within the managed Service. You are to have strong collaborative leadership skills to create, develop and maintain Defence Managed Services; you need to be agile in approach in maintaining strong strategy, objectives and goals in regards to the operational service life cycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager. You are to use your operational and SCIDA experience and technical expertise to create and deliver a brilliant customer experience understanding the customer's needs and expectations. You are to support your senior manager to create a brilliant employee experience using team/customer data analytics. You are to champion change and support your senior manager to overcome obstacles in delivering effective outcomes that are in line with customer expectations, and you are to communicate BT's business strategy and policy in a clear concise manner. You are to champion and aid cost reduction within your area of responsibility as cascaded by your line of business as part of BT's overall cost reduction strategy. Experience Experience of implementing and running highly complex secure IT platform strategies and solutions across multiple sensitive platforms - MANDATORY Experience of SCIDA and TEMPEST Methodologies - MANDATORY Detailed planning and costing for large highly secure operational estate - MANDATORY Working across several high-profile stakeholders - MANDATORY Management of client Security Policy, Assurance and Compliance - MANDATORY Management of MoD/HM Government Security Policies, Assurance and Compliance - MANDATORY To be technologically current and competent, gaining and maintaining the highest security compliances and accreditations for secure, bespoke managed services
20/08/2026
Contractor
SCIDA - Specialist Services (Active DV required) SCIDA - You will be responsible for ALL SCIDA activities of a large complex highly secure Managed Service; you are to strictly adhere to ALL platform and building SYOPS's, processes, procedures and local work instructions ) as authorised and directed by the OSM. As the SCIDA you are to assist in attaining and maintaining the strictest government/MoD security assurance and accreditation of the Managed Service. You are to create and maintain brilliant collaborative relationships across the Managed Service to include immediate and Matrix'd teams from across different Line of Business (LoBs), 3rd Party Suppliers, 3rd Party contractors, customer authority and multiple user authorities as defined in the Security Aspects Letter (SAL) and contract. You are to work at multiple (undisclosed on this medium) strategic customer/user Network Operations Centre (NOC) locations as directed. You are to support, help coach, mentor and support other members of the team; providing feedback where appropriate within the team to ensure that everyone is inclusive within the team and that there is a 'One Team approach'. The OSM is to set ambitious objectives and goals to build knowledge and experience, deliver and maintain a brilliant customer experience. To manage, grow and maintain SCIDA activities within the Managed Service. Be technically current and competent in a wide range of technologies to be able to either design & develop and deliver SCIDA interventions, using the latest SCIDA Strategies in line with the Customer Frameworks. Where appropriate, manage, plan, and administrate complex SCIDA activities and strategies. You must have the ability to lead, create/develop strategy & policy and manage the ILS activities within the managed Service. You are to have strong collaborative leadership skills to create, develop and maintain Defence Managed Services; you need to be agile in approach in maintaining strong strategy, objectives and goals in regards to the operational service life cycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager. You are to use your operational and SCIDA experience and technical expertise to create and deliver a brilliant customer experience understanding the customer's needs and expectations. You are to support your senior manager to create a brilliant employee experience using team/customer data analytics. You are to champion change and support your senior manager to overcome obstacles in delivering effective outcomes that are in line with customer expectations, and you are to communicate BT's business strategy and policy in a clear concise manner. You are to champion and aid cost reduction within your area of responsibility as cascaded by your line of business as part of BT's overall cost reduction strategy. Experience Experience of implementing and running highly complex secure IT platform strategies and solutions across multiple sensitive platforms - MANDATORY Experience of SCIDA and TEMPEST Methodologies - MANDATORY Detailed planning and costing for large highly secure operational estate - MANDATORY Working across several high-profile stakeholders - MANDATORY Management of client Security Policy, Assurance and Compliance - MANDATORY Management of MoD/HM Government Security Policies, Assurance and Compliance - MANDATORY To be technologically current and competent, gaining and maintaining the highest security compliances and accreditations for secure, bespoke managed services
Project Manager Due to growth our Tamworth based client is looking for a Project Manager to join their team. Reporting to the Group Project Manager you will support key ERP and Warehouse Management System (WMS) implementation programmes, including project planning, governance, stakeholder engagement, testing, training, cutover activities, and delivery. You will also contribute to a wide range of PMO-led initiatives spanning functions such as IT, operations, supply chain, logistics, customer service, finance, HR, sales, and business transformation. Travel will also be required. As a Project Manager, you will need to have/be: Minimum of 3 years' experience in a Project Management role. PRINCE2 certification required. Strong organisational and project-planning abilities. Excellent communication and stakeholder management skills Ability to independently manage tasks and small project phases. Experience creating detailed project documentation (project plans, business cases, reports, etc.). Proficiency with project management software Excellent telephone manner and client facing experience Knowledge and experience of Microsoft Office 365. Quick learner who can learn new technologies. Driving Licence Excellent written and verbal communication A basic understanding of security and data privacy principles Details: Salary : up to 47, 000 - 52, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Project Manager: Support the planning, scheduling, and delivery of projects to ensure objectives, timelines, and budgets are met. Monitor project progress, identify risks and issues, and implement corrective actions where required. Produce and maintain project documentation, including business cases, project plans, status reports, and meeting minutes. Coordinate and communicate effectively with project teams, stakeholders, and external suppliers to ensure alignment and successful delivery. Track project resources, costs, and key performance metrics, providing accurate reporting and updates. Support risk, issue, and change management processes, escalating matters appropriately when required. Contribute to the continuous improvement of PMO standards, processes, and best practices Manage multiple projects and priorities simultaneously within a fast-paced business environment Benefits of working as a Project Manager: 24 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
19/08/2026
Full time
Project Manager Due to growth our Tamworth based client is looking for a Project Manager to join their team. Reporting to the Group Project Manager you will support key ERP and Warehouse Management System (WMS) implementation programmes, including project planning, governance, stakeholder engagement, testing, training, cutover activities, and delivery. You will also contribute to a wide range of PMO-led initiatives spanning functions such as IT, operations, supply chain, logistics, customer service, finance, HR, sales, and business transformation. Travel will also be required. As a Project Manager, you will need to have/be: Minimum of 3 years' experience in a Project Management role. PRINCE2 certification required. Strong organisational and project-planning abilities. Excellent communication and stakeholder management skills Ability to independently manage tasks and small project phases. Experience creating detailed project documentation (project plans, business cases, reports, etc.). Proficiency with project management software Excellent telephone manner and client facing experience Knowledge and experience of Microsoft Office 365. Quick learner who can learn new technologies. Driving Licence Excellent written and verbal communication A basic understanding of security and data privacy principles Details: Salary : up to 47, 000 - 52, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Project Manager: Support the planning, scheduling, and delivery of projects to ensure objectives, timelines, and budgets are met. Monitor project progress, identify risks and issues, and implement corrective actions where required. Produce and maintain project documentation, including business cases, project plans, status reports, and meeting minutes. Coordinate and communicate effectively with project teams, stakeholders, and external suppliers to ensure alignment and successful delivery. Track project resources, costs, and key performance metrics, providing accurate reporting and updates. Support risk, issue, and change management processes, escalating matters appropriately when required. Contribute to the continuous improvement of PMO standards, processes, and best practices Manage multiple projects and priorities simultaneously within a fast-paced business environment Benefits of working as a Project Manager: 24 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
