38 jobs found

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then. As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work. The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. Key Responsibilities Oversee Salesforce System: maintenance, administration, prioritisation and training Maintenance, user management, support and development Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. Maintain comprehensive documentation of Salesforce configurations and process. Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools. Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users Manage onboarding and offboarding users both with Salesforce and Microsoft platforms. Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use. Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices. Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets. Form Assembly Management Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed. Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes. Dashboard and Reporting Management Support us to produce effective and easy to understand reports from the system: Opportunities - pipeline and income reports Grants - tracker and applications analysis, Impact dashboards and project reports Best Practice Metrics support and create best practice reports Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. Overseeing our IT systems with the support of outsourced consultants As well as the Salesforce administration, the candidate we re looking for will also be able to: Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers processes on the MS 365 environment Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists. Support the Data Protection Officer in data protection matters. The successful candidate for this role will need to demonstrate: Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. Proficiency in Salesforce Lightning Experience. Solid understanding of Salesforce security models, including roles, profiles, and permission sets. Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. Understanding of a Microsoft 365 environment Excellent problem-solving skills with the ability to troubleshoot and resolve system issues Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. Ability to work independently/remotely. Experience in not-for-profit sector Ideally, they ll also be: Passionate about nature and the environment. Comfortable with using Slack and Canva environments. Being able to speak other languages, Spanish, Greek or Italian would be a bonus! Hours: Full time (flexible hours negotiable). Start date: As soon as possible Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). Line manager: Finance Director Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as: Flexible working as standard (hours and location) Unlimited holiday allowance Private medical insurance Salary sacrifice pension scheme CPD opportunities Possible travel in the UK and internationally Saving the world! To apply send your CV and a short cover letter by September 11 th

Your new company Hays Technology are currently recruiting for an ICT Systems Administrator/Applications Support Analyst on a 12 months FTC basis. The post will work in a busy Systems Team to support, maintain, and administer core business applications. This role requires a self-motivated individual with technical skills to ensure the smooth running of the organisation's business applications, focusing on data integrity, system availability, and incident/problem resolution. The ideal candidate will have system administration experience and the ability to engage with both technical and non-technical audiences effectively. Your new role You will undertake system administration of the large organisations ICT Systems, perform system updates and patching activities, and provide second/third line support for a wide range of business applications. Your responsibilities will include developing, testing, supporting, and monitoring system interfaces and integrations, providing management information and statistical data, and setting up and training staff in the use of computer systems. Additionally, you will ensure the accuracy of the data and standards are adhered to and undertake development work for Salesforce CRM and associated technology. What you'll need to succeed A general understanding of public sector ICT Systems and applications is essential. Relevant experience in updating and managing a CRM system. Broad experience and basic understanding of IT, including applications, databases, hosting, and networks. Awareness of cyber and data security principles and their application in CBC business applications. Experience in developing/coding/scripting for system administration and data maintenance tasks. Data management best practices and tools/techniques to enhance and maintain data quality and completeness in applications. Relevant experience liaising with internal departments and external partners. Experience working in a public sector environment would be highly advantageous. Experience of Salesforce or other CRM systems would be beneficial. What you'll get in return This exciting position is paying between £34,000 and £37,000 negotiable on experience and offers an excellent work-life balance including: generous annual leave, hybrid working, a public sector employer contribution pension scheme, flexibility, training, and development opportunities.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Project Co-Ordinator & Systems Administrator Location: Bond Street. Job Type: Full Time Job Description: We are looking for a Project Coordinator & Systems Administrator to join our Data and Technology team, which is responsible for developing, maintaining, and improving our data infrastructure, platforms, and products. As a Project Coordinator & Systems Administrator you will be responsible for supporting the team, coordinating requirements from stakeholders, and implementing system workflows. A highly proficient Project Co-Ordinator & Systems Administrator will come into the team at a time of exciting change, with the chance to really impact the future of our business through owning delivery and co-ordination of projects, resource management and stakeholder management. The individual will be involved with reviewing and documenting business requirements, building solutions and implementation, as well as co-ordinating resources for on-going client support, training and improvements. Key Responsibilities: Coordinate and monitor project progress and highlight issues that arise Work with the Project Manager to eliminate blockers Assist the Project Manager in assigning team tasks and schedule management Administrative support for Group Director of Data & Technology Help maintain project documentation, plans, and reports Manage team expenses and upload invoices Diary and time management across all team members Prepare and distribute agenda and presentations for meetings and events. Meeting minutes and note taking for internal and external stakeholders Take note of any action points relevant to the team and ensure they have been completed Oversee and first responder for the support management system used both internally and for 3rd party clients Liaise with the other teams across the business Liaise and communicate with stakeholders and third parties clearly, concisely and professionally Oversee Company Intranet administration- SharePoint Support the team with troubleshooting technical system issues Maintain training documentation for system use. Document and user system configurations, policies, and procedures i.e. Staff onboarding and offboarding, uploading documents on intranet etc Identify that all the necessary information is in the support tickets before escalating issues and request further information if necessary Solve common user errors Establish a core understanding of internal systems & processes (including HubSpot, Airtable, Microsoft) Understand pain points from clients, looking at ways of improving and implementing. Essential Skills & Qualifications: Self-motivated, enthusiastic and disciplined with ability to set and meet goals. Ability to challenge and be challenged. High level of attention to detail. Experience in working in an environment that is dynamic and fast paced. Can demonstrate the ability to build excellent relationships with all areas of the business, including senior management. Good organisational skills, able to work to deadlines, including multitasking, time-management and being efficient Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents and good presentation skills. Proficient in Microsoft Excel, PowerPoint A keen desire to provide innovative solutions and enjoys empowering the organisation as a whole Proven work experience as a Project Coordinator or similar role Experience in system support, monitoring & troubleshooting Strong client-facing and teamwork skills Strong understanding of IT systems and the ability to troubleshoot and resolve common technical issues. The ability to think outside of the immediate task and constantly look at ways of improving processes Desirable: Experience in working Agile. Experience with enterprise CRM solutions like Salesforce/HubSpot or similar Experience with business intelligence and reporting tools like Tableau, PowerBI or similar Experience with property management software MRI Qube, Yardi or similar Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Location: Hybrid Before applying for this role, please read the following information about this opportunity found below. About The Role Ecotricity, the UK's first true green energy provider, has a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Developer, is first and foremost about delivering system changes and improvements but additionally looks for your experience to help us leverage value from our Salesforce investment. The Ecotricity Technology department is a small friendly team with a strong focus on getting results, with everyone committed to delivering both individually and as part of the group/project. We have a good work life balance, with the management team typically being in the office two or three days a week and working from home on other days. We're proud to be an ethical company, and this naturally attracts ethical people, making for a good safe working environment and a team that works and wins together. We also have a competitive benefits package and chose to invest in our people whenever we can. What you will do Work as part of a small team of Salesforce admins/developers delivering Salesforce changes Work collaboratively with the Salesforce Tech Lead to develop best practice, streamline throughput, and ensure consistent high quality output. Provide technical input in discussions with management and stakeholders. Work on new functionality, changes and faults, including complicated tasks as appropriate. Seek day to day opportunities to upskill and cross train with your peers. Contribute research into new beneficial technology and process improvements. About You You will have considerable technical experience working with Salesforce at a developer level, including interfacing with other platforms, developing Salesforce assets for use in websites and mobile apps, and all using modern deployment techniques. Knowledge of the Energy industry or Salesforce 'Energy & Utility Cloud' would be a bonus, but not necessary. You will be comfortable working with project managers and product owners, keeping stakeholders and management continually informed, presenting and demoing solutions routinely. You will have good communication skills and can adjust to type of each audience. We will actively support you, but as a potentially remote role you should be self motivated, delivery driven, and not need to be led. You should strive for best practice and technical excellence and be a person that actively looks for continual improvement opportunities. Knowledge and skills Extensive Salesforce development experience (including APEX triggers, classes, asynchronous apex, APIs, Visualforce, LWCs and Sites) Experience of Salesforce Lightning is essential Experience using Git and SFDX is essential Experience of continuous integration is desirable Salesforce Administrator understanding is desirable Understands when to use declarative capabilities vs developed solutions Experience of object-oriented programming languages Experience of web development languages including HTML, CSS & JavaScript would be advantageous Experience of Salesforce Energy & Utilities Cloud (Vlocity) is desired (but not essential). Experience of working waterfall and agile developments, and using tools such as Jira Excellent time management skills & ability to multitask Ability to work individually and as part of a team About Us What's in it for you... Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2022, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk + RSPB. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Type: Full-time Salary: £40,000.00-£60,000.00 per year Benefits: Additional leave Casual dress Company pension Cycle to work scheme Employee discount On-site parking Schedule: Monday to Friday Ability to commute/relocate: Gloucestershire: reliably commute or plan to relocate before starting work (preferred) Reference ID: 1443