We now have an exciting opportunity for an Implementations and Training Technician to join our team. This key role involves a wide ranging remit but you will be primarily responsible for: Client-Facing Implementation & On-Site Work Conducting site visits (general, troubleshooting, installations, training; may include overnight stays) Delivering software product demonstrations Supporting the sales team at presentations and exhibitions through technical consultancy Training Responsibilities Delivering client training (remote and face-to-face) Responding to training-related queries from clients and resellers Project Planning & Stakeholder Management Supporting the planning and implementation of projects, including scoping and resource allocation Managing stakeholder expectations and maintaining communication throughout project lifecycles Acting as the central liaison between design, sales, support, and project teams to ensure seamless delivery Technical Implementation, Systems & Infrastructure Work Testing software and systems to validate functionality and performance Creating Gold Build images and managing system imaging processes Reviewing new hardware and hardware-based drivers for compatibility and deployment suitability Deploying APIs and managing system integrations to support client solutions Managing cloud-hosted client environments, including server maintenance, database administration, and web server configuration Maintaining production and UAT environments across client and partner infrastructures Security, Compliance & Software Release Management Supporting security and compliance initiatives, including remediation of vulnerabilities from penetration tests Collaborating with third-party providers on firewall and network security management Assisting in achieving and maintaining compliance frameworks such as Data Security Protection Toolkit and Cyber Essentials Plus Evaluating software releases and managing deployments for high-profile clients Documentation & Internal Processes Producing documentation including technical specifications, bespoke deployment requirements, and end-user training guides Providing implementation handovers to the support team to ensure smooth operational transitions Liaising with internal departments to progress and resolve client issues Out-of-Hours & Commercial Responsibilities Completing out-of-hours implementation tasks (time off in lieu) Identifying sales opportunities and upselling relevant services/products (training, software, support contracts, configurations, etc.) Essential Criteria: Valid Full UK Driving Licence. Experience with server and desktop operating systems as well as SQL Server capabilities. Experience of training remotely / face to face Recent work experience in a similar field. Flexibility with regards to availability for onsite installations / training Desirable Technical Skills: Familiarity with networking environments and hardware. Familiarity with Azure Familiarity with app deployment Desirable Soft Skills: Proactive problem solving. Clear and concise communication (written and verbal). Ability to plan and lead a training workshop / session. Resourceful and able to search online/written resources for answers as well as liaise with technical contacts. Excellent organisational skills and ability to manage time effectively, ensuring focus on the projects at hand. Ability to work well within a team. Ability to represent the company in a professional and courteous manner. Willingness to travel UK wide and overseas on occasions. Permanent position, full time Fareham, Hampshire 37.5 Hours per week - Mon to Fri, including overnight stays as required. Hybrid WFH available after successful probationary period. BUPA & Pension after successful probationary period. JBRP1_UKTJ
07/12/2025
Full time
We now have an exciting opportunity for an Implementations and Training Technician to join our team. This key role involves a wide ranging remit but you will be primarily responsible for: Client-Facing Implementation & On-Site Work Conducting site visits (general, troubleshooting, installations, training; may include overnight stays) Delivering software product demonstrations Supporting the sales team at presentations and exhibitions through technical consultancy Training Responsibilities Delivering client training (remote and face-to-face) Responding to training-related queries from clients and resellers Project Planning & Stakeholder Management Supporting the planning and implementation of projects, including scoping and resource allocation Managing stakeholder expectations and maintaining communication throughout project lifecycles Acting as the central liaison between design, sales, support, and project teams to ensure seamless delivery Technical Implementation, Systems & Infrastructure Work Testing software and systems to validate functionality and performance Creating Gold Build images and managing system imaging processes Reviewing new hardware and hardware-based drivers for compatibility and deployment suitability Deploying APIs and managing system integrations to support client solutions Managing cloud-hosted client environments, including server maintenance, database administration, and web server configuration Maintaining production and UAT environments across client and partner infrastructures Security, Compliance & Software Release Management Supporting security and compliance initiatives, including remediation of vulnerabilities from penetration tests Collaborating with third-party providers on firewall and network security management Assisting in achieving and maintaining compliance frameworks such as Data Security Protection Toolkit and Cyber Essentials Plus Evaluating software releases and managing deployments for high-profile clients Documentation & Internal Processes Producing documentation including technical specifications, bespoke deployment requirements, and end-user training guides Providing implementation handovers to the support team to ensure smooth operational transitions Liaising with internal departments to progress and resolve client issues Out-of-Hours & Commercial Responsibilities Completing out-of-hours implementation tasks (time off in lieu) Identifying sales opportunities and upselling relevant services/products (training, software, support contracts, configurations, etc.) Essential Criteria: Valid Full UK Driving Licence. Experience with server and desktop operating systems as well as SQL Server capabilities. Experience of training remotely / face to face Recent work experience in a similar field. Flexibility with regards to availability for onsite installations / training Desirable Technical Skills: Familiarity with networking environments and hardware. Familiarity with Azure Familiarity with app deployment Desirable Soft Skills: Proactive problem solving. Clear and concise communication (written and verbal). Ability to plan and lead a training workshop / session. Resourceful and able to search online/written resources for answers as well as liaise with technical contacts. Excellent organisational skills and ability to manage time effectively, ensuring focus on the projects at hand. Ability to work well within a team. Ability to represent the company in a professional and courteous manner. Willingness to travel UK wide and overseas on occasions. Permanent position, full time Fareham, Hampshire 37.5 Hours per week - Mon to Fri, including overnight stays as required. Hybrid WFH available after successful probationary period. BUPA & Pension after successful probationary period. JBRP1_UKTJ
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
02/12/2025
Contractor
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Please send me your CV if you're interested
02/12/2025
Contractor
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Please send me your CV if you're interested
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
02/12/2025
Contractor
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
Lead SRE (AWS) / Oxfordshire or Leeds (1x per month) / up to 100,000 About the Role We're looking for an experienced Lead SRE / Platform Lead to take ownership of a mission-critical, cloud-native platform transforming the UK housing market. This is a hands-on, high-impact role where you'll lead the UK Platform Team, actively work on platform reliability, observability, and incident resolution, and help embed DevOps practices across the organisation. This role offers a rare opportunity to shape a platform from the ground up, setting operational standards, building resilience, and coaching your team to take full ownership. You'll have a real influence on both the technical and operational culture of the business while collaborating with global engineering, security, and service teams. If you thrive in hands-on platform operations, incident leadership, and team coaching, this is your chance to work on a modern cloud-native platform and deliver a high-visibility, mission-critical service. What We're Looking For Proven hands-on experience in Platform Operations/SRE with responsibility for platform reliability and high availability Technical expertise with: AWS, Linux, Terraform, CI/CD pipelines Monitoring and observability (Grafana, Prometheus, Splunk, New Relic, PagerDuty) SQL/PostgreSQL diagnostics Experience leading P1/P2 incidents and driving rapid resolution Experience coaching, empowering, or developing a small team Comfortable working in regulated environments (FCA/PRA experience desirable) and with risk, audit, DR/BCP responsibilities Excellent communicator able to collaborate with engineering, security, and senior stakeholders Ability to influence wider organisational practices to "bleed" DevOps principles into the broader tech culture Role Overview As Lead SRE, you'll be the operational and technical lead for the UK platform. Your remit includes: Ensuring stable, secure, and high-performing platform operations Leading incident management and service recovery Driving observability, monitoring, and alerting improvements Coaching and mentoring the Platform Team to take ownership and operate autonomously Collaborating with engineering, security, and business teams to embed reliability and DevOps practices Maintaining operational resilience, risk controls, and compliance Key Focus Areas Own UK platform operations end-to-end, from day-to-day stability to patching, releases, and service transitions Lead major incidents with technical insight, quick triage, and clear communication to stakeholders Build observability and alerting strategies, dashboards, and automated health checks Shape technical and operational standards, embedding DevOps principles across teams Coach the UK Platform Team to become autonomous and accountable, improving delivery, prioritisation, and operational excellence Ensure platform resilience and compliance through DR/BCP exercises, risk management, and audit readiness What's in it for You? High-impact, hands-on ownership of a nationally critical platform Opportunity to shape platform capability and culture from the ground up Exposure to global teams and influence on strategic operational decisions Work at the forefront of cloud-native technology (AWS, Terraform, observability stack) 1-2 days per month in Leeds or Oxfordshire depending on easiest commute Up to 100,000 Excellent benefits including bonus up to 17%, Shares, 10% pension, flexible working, and more ! Applications for the role close on Friday 5th December. If this role excites you and you want to make a tangible impact, please get in touch with Dominic Brown or send your CV Lead SRE (AWS) / Oxfordshire or Leeds (1x per month) / up to 100,000 "At Corecom, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be Corecom. Externally, we utilise those differences
02/12/2025
Full time
Lead SRE (AWS) / Oxfordshire or Leeds (1x per month) / up to 100,000 About the Role We're looking for an experienced Lead SRE / Platform Lead to take ownership of a mission-critical, cloud-native platform transforming the UK housing market. This is a hands-on, high-impact role where you'll lead the UK Platform Team, actively work on platform reliability, observability, and incident resolution, and help embed DevOps practices across the organisation. This role offers a rare opportunity to shape a platform from the ground up, setting operational standards, building resilience, and coaching your team to take full ownership. You'll have a real influence on both the technical and operational culture of the business while collaborating with global engineering, security, and service teams. If you thrive in hands-on platform operations, incident leadership, and team coaching, this is your chance to work on a modern cloud-native platform and deliver a high-visibility, mission-critical service. What We're Looking For Proven hands-on experience in Platform Operations/SRE with responsibility for platform reliability and high availability Technical expertise with: AWS, Linux, Terraform, CI/CD pipelines Monitoring and observability (Grafana, Prometheus, Splunk, New Relic, PagerDuty) SQL/PostgreSQL diagnostics Experience leading P1/P2 incidents and driving rapid resolution Experience coaching, empowering, or developing a small team Comfortable working in regulated environments (FCA/PRA experience desirable) and with risk, audit, DR/BCP responsibilities Excellent communicator able to collaborate with engineering, security, and senior stakeholders Ability to influence wider organisational practices to "bleed" DevOps principles into the broader tech culture Role Overview As Lead SRE, you'll be the operational and technical lead for the UK platform. Your remit includes: Ensuring stable, secure, and high-performing platform operations Leading incident management and service recovery Driving observability, monitoring, and alerting improvements Coaching and mentoring the Platform Team to take ownership and operate autonomously Collaborating with engineering, security, and business teams to embed reliability and DevOps practices Maintaining operational resilience, risk controls, and compliance Key Focus Areas Own UK platform operations end-to-end, from day-to-day stability to patching, releases, and service transitions Lead major incidents with technical insight, quick triage, and clear communication to stakeholders Build observability and alerting strategies, dashboards, and automated health checks Shape technical and operational standards, embedding DevOps principles across teams Coach the UK Platform Team to become autonomous and accountable, improving delivery, prioritisation, and operational excellence Ensure platform resilience and compliance through DR/BCP exercises, risk management, and audit readiness What's in it for You? High-impact, hands-on ownership of a nationally critical platform Opportunity to shape platform capability and culture from the ground up Exposure to global teams and influence on strategic operational decisions Work at the forefront of cloud-native technology (AWS, Terraform, observability stack) 1-2 days per month in Leeds or Oxfordshire depending on easiest commute Up to 100,000 Excellent benefits including bonus up to 17%, Shares, 10% pension, flexible working, and more ! Applications for the role close on Friday 5th December. If this role excites you and you want to make a tangible impact, please get in touch with Dominic Brown or send your CV Lead SRE (AWS) / Oxfordshire or Leeds (1x per month) / up to 100,000 "At Corecom, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be Corecom. Externally, we utilise those differences
Job Title: Service Architect Contract: 6 Months (Inside IR35) Clearance: Current SC Clearance Required Location: Fully Remote Start Date: January/February 2026 Rate: 575 per day / 76.67 per hour Overview: We are seeking an experienced Service Architect to design and implement a robust service architecture across a multi-supplier ecosystem, ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role will drive governance, service transition, and continual improvement while maintaining operational excellence within a secure environment. Key Responsibilities: Define and implement service architecture for integrated services across multiple suppliers Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) Design ticket flows and ensure integration with ITSM tools (ServiceNow preferred) Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking Lead service transition activities, including operational readiness checks and runbook creation Operate within a SIAM governance framework, conducting monthly service reviews and SLA/KPI reporting Drive continual service improvement plans to optimise processes and enhance customer experience Act as the central point of contact for service integration issues and supplier collaboration Required Skills: Strong experience in SIAM and multi-supplier environments Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred) Proven ability to design service architecture, ticket flows, and SLA frameworks Excellent governance, reporting, and stakeholder management skills Current SC Clearance is mandatory Desirable: Cloud infrastructure knowledge (AWS, Openshift) Familiarity with secure/government environments Experience in contract and commercial management
02/12/2025
Contractor
Job Title: Service Architect Contract: 6 Months (Inside IR35) Clearance: Current SC Clearance Required Location: Fully Remote Start Date: January/February 2026 Rate: 575 per day / 76.67 per hour Overview: We are seeking an experienced Service Architect to design and implement a robust service architecture across a multi-supplier ecosystem, ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role will drive governance, service transition, and continual improvement while maintaining operational excellence within a secure environment. Key Responsibilities: Define and implement service architecture for integrated services across multiple suppliers Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) Design ticket flows and ensure integration with ITSM tools (ServiceNow preferred) Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking Lead service transition activities, including operational readiness checks and runbook creation Operate within a SIAM governance framework, conducting monthly service reviews and SLA/KPI reporting Drive continual service improvement plans to optimise processes and enhance customer experience Act as the central point of contact for service integration issues and supplier collaboration Required Skills: Strong experience in SIAM and multi-supplier environments Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred) Proven ability to design service architecture, ticket flows, and SLA frameworks Excellent governance, reporting, and stakeholder management skills Current SC Clearance is mandatory Desirable: Cloud infrastructure knowledge (AWS, Openshift) Familiarity with secure/government environments Experience in contract and commercial management
Job Title: IT Infrastructure Engineer (Azure Migration & Deployment) Location: Watford (Preferred) Hybrid after probation (3 days onsite, 2 days WFH non-consecutive) Contract: Full-time, Permanent 3-Month Probation We are seeking an experienced, proactive Senior Infrastructure Engineer to support and evolve our IT estate across on-prem servers, cloud platforms, and network services. You'll ensure operational stability while contributing to strategic design and transformation projects. This role offers broad exposure to diverse technologies and providers. The ideal candidate combines strong technical skills, a security-first mindset, solid problem-solving abilities, and the confidence to contribute to design discussions and ongoing service improvements. Your responsibilities in the role Provide 3rd line technical support for infrastructure services, ensuring operational stability and performance. Support the design and implementation of infrastructure solutions, contributing best practice and operational insight. Lead and assist with problem management, including patching, configuration changes, and service restoration. Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities. Manage the deployment, release, and transition of IT services, adhering to established change control processes. Ensure all solutions are implemented with IT security at the core, supporting the organisation's security accreditations. Liaise effectively with internal teams, users, and external service providers, ensuring high levels of service delivery. Maintain accurate documentation and promote effective knowledge management practices. Essential Qualifications Strong experience in Microsoft Azure infrastructure and services. Proven track record in supporting and managing infrastructure environments (on-premise and cloud). Ability to provide senior-level technical support and resolve complex issues. Security-conscious approach to design, implementation, and operations. Excellent communication and stakeholder engagement skills. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
27/11/2025
Full time
Job Title: IT Infrastructure Engineer (Azure Migration & Deployment) Location: Watford (Preferred) Hybrid after probation (3 days onsite, 2 days WFH non-consecutive) Contract: Full-time, Permanent 3-Month Probation We are seeking an experienced, proactive Senior Infrastructure Engineer to support and evolve our IT estate across on-prem servers, cloud platforms, and network services. You'll ensure operational stability while contributing to strategic design and transformation projects. This role offers broad exposure to diverse technologies and providers. The ideal candidate combines strong technical skills, a security-first mindset, solid problem-solving abilities, and the confidence to contribute to design discussions and ongoing service improvements. Your responsibilities in the role Provide 3rd line technical support for infrastructure services, ensuring operational stability and performance. Support the design and implementation of infrastructure solutions, contributing best practice and operational insight. Lead and assist with problem management, including patching, configuration changes, and service restoration. Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities. Manage the deployment, release, and transition of IT services, adhering to established change control processes. Ensure all solutions are implemented with IT security at the core, supporting the organisation's security accreditations. Liaise effectively with internal teams, users, and external service providers, ensuring high levels of service delivery. Maintain accurate documentation and promote effective knowledge management practices. Essential Qualifications Strong experience in Microsoft Azure infrastructure and services. Proven track record in supporting and managing infrastructure environments (on-premise and cloud). Ability to provide senior-level technical support and resolve complex issues. Security-conscious approach to design, implementation, and operations. Excellent communication and stakeholder engagement skills. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 We're looking for an experienced Platform Manager to take full ownership of a mission-critical, cloud-native platform transforming the way the UK housing market operates. You'll lead the UK Platform Team, drive incident response, ensure stability, and champion observability and service governance - all while collaborating with global technology teams. Opportunities like this are rare: you'll help bring a proven digital housing platform to the UK, building the operational model from the ground up, setting standards, and shaping how the market works for years to come. If you thrive in platform operations, service delivery, and incident leadership - and want to make a real impact in a high-profile environment - this is your chance to lead a modern platform at the cutting edge of financial technology and help change an entire industry. What do we need from you? Proven experience in Platform Operations, leading on platform reliability Hands-on familiarity with: AWS, Linux, Terraform, CI/CD pipelines Monitoring/observability tech such as Grafana, Prometheus, Splunk, New Relic, PagerDuty Basic diagnostics using SQL/PostgreSQL Strong background managing P1 and P2 incidents Ability to lead small teams Exposure to risk, audit, DR/BCP, and working within regulated environments (FCA/PRA ideal, but not essential) Clear communication skills to collaborate with engineering, security, and senior stakeholders Role Overview You will lead the UK Platform Team, ensuring stable, secure, and high-performing platform operations. This includes incident leadership, platform monitoring, service governance, and alignment with UK regulatory expectations. You'll act as the UK operational bridge between local and global engineering and service teams. Key Focus Areas Own UK platform operations end-to-end - from daily stability and observability to releases, patching, and service transitions. Lead major incidents with confidence, driving fast technical triage, clear comms, and rapid service restoration. Lift platform performance by owning SLAs/KRIs, chairing UK-Global ops forums, and managing key vendors. Shape their technical excellence through smart monitoring, alerting, dashboards, DR/BCP readiness, and close collaboration with Engineering, Security, and Customer Support. Build and lead a high-performing Platform Team, setting culture and coaching engineers. Protect platform resilience by maintaining risk controls, supporting audits, and ensuring compliance with FCA/PRA expectations. What's in it for you? High-impact platform ownership Opportunity to shape the platform capability from the ground up, while providing global exposure Work at the cutting edge of technology, transforming the way the UK housing market operates for years to come Work in a modern cloud-native environment (AWS/Terraform/observability stack) Hybrid Leeds or London - working out as roughly 20-25 office days per year Up to 90,000 Applications for the role will close by Friday 28th November. If this role is of interest and you'd like to find out more, please get in touch with Dominic Brown / send your CV Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 "At Corecom, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be Corecom. Externally, we utilise those differences
20/11/2025
Full time
Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 We're looking for an experienced Platform Manager to take full ownership of a mission-critical, cloud-native platform transforming the way the UK housing market operates. You'll lead the UK Platform Team, drive incident response, ensure stability, and champion observability and service governance - all while collaborating with global technology teams. Opportunities like this are rare: you'll help bring a proven digital housing platform to the UK, building the operational model from the ground up, setting standards, and shaping how the market works for years to come. If you thrive in platform operations, service delivery, and incident leadership - and want to make a real impact in a high-profile environment - this is your chance to lead a modern platform at the cutting edge of financial technology and help change an entire industry. What do we need from you? Proven experience in Platform Operations, leading on platform reliability Hands-on familiarity with: AWS, Linux, Terraform, CI/CD pipelines Monitoring/observability tech such as Grafana, Prometheus, Splunk, New Relic, PagerDuty Basic diagnostics using SQL/PostgreSQL Strong background managing P1 and P2 incidents Ability to lead small teams Exposure to risk, audit, DR/BCP, and working within regulated environments (FCA/PRA ideal, but not essential) Clear communication skills to collaborate with engineering, security, and senior stakeholders Role Overview You will lead the UK Platform Team, ensuring stable, secure, and high-performing platform operations. This includes incident leadership, platform monitoring, service governance, and alignment with UK regulatory expectations. You'll act as the UK operational bridge between local and global engineering and service teams. Key Focus Areas Own UK platform operations end-to-end - from daily stability and observability to releases, patching, and service transitions. Lead major incidents with confidence, driving fast technical triage, clear comms, and rapid service restoration. Lift platform performance by owning SLAs/KRIs, chairing UK-Global ops forums, and managing key vendors. Shape their technical excellence through smart monitoring, alerting, dashboards, DR/BCP readiness, and close collaboration with Engineering, Security, and Customer Support. Build and lead a high-performing Platform Team, setting culture and coaching engineers. Protect platform resilience by maintaining risk controls, supporting audits, and ensuring compliance with FCA/PRA expectations. What's in it for you? High-impact platform ownership Opportunity to shape the platform capability from the ground up, while providing global exposure Work at the cutting edge of technology, transforming the way the UK housing market operates for years to come Work in a modern cloud-native environment (AWS/Terraform/observability stack) Hybrid Leeds or London - working out as roughly 20-25 office days per year Up to 90,000 Applications for the role will close by Friday 28th November. If this role is of interest and you'd like to find out more, please get in touch with Dominic Brown / send your CV Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 "At Corecom, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be Corecom. Externally, we utilise those differences
Product Manager 66,000 - 68,000 + Bonus + Benefits Hybrid - 2 days per week in either Worcester or Winchester I'm partnered with a long-standing client in the technology sector who are looking to hire an experienced Product Manager to join their growing Product function. This is a great opportunity to take ownership of a high-impact product area within a business that genuinely values innovation, collaboration and continuous improvement. This role would suit a confident Product Manager with strong B2B experience, excellent stakeholder management skills, and a passion for driving product strategy and growth. You'll play a key role in shaping the product vision, managing the product lifecycle, and leading Product Owners to deliver meaningful outcomes. The Role As Product Manager, you will: Take ownership of product strategy, vision and roadmap across a defined product area. Maximise product value through market analysis, customer feedback and competitive insight. Work closely with cross-functional teams-Technology, Development, Marketing and more-to deliver high-quality product releases. Lead, mentor and manage one or more Product Owners. Build strong internal relationships and act as the voice of the customer at senior levels. Support the creation of business cases, requirements documentation and go-to-market materials. Monitor product performance and take a proactive approach to continuous improvement. Drive collaboration and alignment across teams while championing best-practice product processes. What You'll Need Essential: Proven B2B Product Management experience. Strong exposure to Agile environments. Ability to operate autonomously and take initiative. Experience working under pressure and delivering to tight deadlines. Advantageous: Experience in financial services, regulated environments, or complex software platforms. Exposure to user migration, product transition or large-scale delivery programmes. Experience gathering and documenting customer and market requirements. Skills & Attributes: Excellent communication, presentation and relationship-building skills. Strong organisational and time-management ability. Logical, calm under pressure, and highly delivery-focused. A natural collaborator with a positive, proactive approach.
20/11/2025
Full time
Product Manager 66,000 - 68,000 + Bonus + Benefits Hybrid - 2 days per week in either Worcester or Winchester I'm partnered with a long-standing client in the technology sector who are looking to hire an experienced Product Manager to join their growing Product function. This is a great opportunity to take ownership of a high-impact product area within a business that genuinely values innovation, collaboration and continuous improvement. This role would suit a confident Product Manager with strong B2B experience, excellent stakeholder management skills, and a passion for driving product strategy and growth. You'll play a key role in shaping the product vision, managing the product lifecycle, and leading Product Owners to deliver meaningful outcomes. The Role As Product Manager, you will: Take ownership of product strategy, vision and roadmap across a defined product area. Maximise product value through market analysis, customer feedback and competitive insight. Work closely with cross-functional teams-Technology, Development, Marketing and more-to deliver high-quality product releases. Lead, mentor and manage one or more Product Owners. Build strong internal relationships and act as the voice of the customer at senior levels. Support the creation of business cases, requirements documentation and go-to-market materials. Monitor product performance and take a proactive approach to continuous improvement. Drive collaboration and alignment across teams while championing best-practice product processes. What You'll Need Essential: Proven B2B Product Management experience. Strong exposure to Agile environments. Ability to operate autonomously and take initiative. Experience working under pressure and delivering to tight deadlines. Advantageous: Experience in financial services, regulated environments, or complex software platforms. Exposure to user migration, product transition or large-scale delivery programmes. Experience gathering and documenting customer and market requirements. Skills & Attributes: Excellent communication, presentation and relationship-building skills. Strong organisational and time-management ability. Logical, calm under pressure, and highly delivery-focused. A natural collaborator with a positive, proactive approach.
Service Delivery Manager Leeds (x2-3 days remote-working per week) c£50,000 to £55,000 per year Plus excellent company benefits and incentives The Opportunity: Our industry-respected client is currently looking to attract a Service Delivery/IT Operations Manager for their Leeds based IT team. You will have an excellent understanding of ITIL practices and service management frameworks, having operated across Incident, Problem, Change and Release management. The successful candidates will be playing a leading role within the organisation, ensuring consistent delivery across infrastructure, applications and end-user support focused on outstanding customer service at all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders and end-clients Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications and end-user support Ensure timely resolution of incidents and problems Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery and Change teams to ensure smooth transitions and minimal disruption to services Identify opportunities to enhance service delivery, reduce costs and improve user experience Applications: Please contact James here at ISR to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology
06/10/2025
Full time
Service Delivery Manager Leeds (x2-3 days remote-working per week) c£50,000 to £55,000 per year Plus excellent company benefits and incentives The Opportunity: Our industry-respected client is currently looking to attract a Service Delivery/IT Operations Manager for their Leeds based IT team. You will have an excellent understanding of ITIL practices and service management frameworks, having operated across Incident, Problem, Change and Release management. The successful candidates will be playing a leading role within the organisation, ensuring consistent delivery across infrastructure, applications and end-user support focused on outstanding customer service at all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders and end-clients Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications and end-user support Ensure timely resolution of incidents and problems Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery and Change teams to ensure smooth transitions and minimal disruption to services Identify opportunities to enhance service delivery, reduce costs and improve user experience Applications: Please contact James here at ISR to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).
06/10/2025
Full time
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).
Position: Head of Data Deployment & Risk Management (Vice President Level) Location: Glasgow (Hybrid - 2 days per week onsite) Salary Range: £60,000 - £85,000 Visa Sponsorship: Available Travel: Candidates based in Northampton or Radbroke must be willing to travel to Glasgow periodically Interview Process: * Stage 1: Interview with Director (Dileep's team) * Stage 2: Values and mindset interview with Dileep We are seeking a strategic and service-oriented leader to join the clients Head of Data Deployment & Risk Management. This is a Vice President-level role focused on ensuring safe, efficient, and standards-driven change across the clients' data platforms. This is not a highly technical engineering role. Instead, the successful candidate will design and implement a service transition framework to manage high volumes of change across data platforms, ensuring operational safety, consistency, and service quality. The role combines technical oversight, process design, and stakeholder engagement. You will lead a team of experienced professionals, including two Vice Presidents initially, with the potential to manage up to ten direct reports as the function scales. Success will be measured by the quality of service delivered to internal engineering teams and stakeholder feedback. Key Responsibilities: * Develop and implement a service transition framework for data platform changes * Ensure engineering teams adhere to consistent standards across change and release processes * Oversee risk management and change governance across hundreds of monthly deployments * Collaborate with internal stakeholders to define and maintain safe deployment practices * Manage and mentor a growing team of experienced professionals * Drive continuous improvement in service delivery and operational resilience * Support strategic planning and resource allocation across the function Required Experience: * Proven experience in change and risk management within financial services * Strong understanding of cloud technologies (AWS certification preferred) * Familiarity with scaled Agile frameworks and modern testing environments * Demonstrated ability to lead cross-functional teams and influence senior stakeholders * Experience designing service frameworks and operational processes Desirable Qualifications and Skills: * Risk management certifications * Exposure to DevOps and CI/CD practices * Experience in service design and transition * Strong analytical and strategic thinking capabilities * Excellent communication and stakeholder management skills Please send me a copy of your CV to (see below) if you meet these requirements and we can have a quick chat
03/10/2025
Full time
Position: Head of Data Deployment & Risk Management (Vice President Level) Location: Glasgow (Hybrid - 2 days per week onsite) Salary Range: £60,000 - £85,000 Visa Sponsorship: Available Travel: Candidates based in Northampton or Radbroke must be willing to travel to Glasgow periodically Interview Process: * Stage 1: Interview with Director (Dileep's team) * Stage 2: Values and mindset interview with Dileep We are seeking a strategic and service-oriented leader to join the clients Head of Data Deployment & Risk Management. This is a Vice President-level role focused on ensuring safe, efficient, and standards-driven change across the clients' data platforms. This is not a highly technical engineering role. Instead, the successful candidate will design and implement a service transition framework to manage high volumes of change across data platforms, ensuring operational safety, consistency, and service quality. The role combines technical oversight, process design, and stakeholder engagement. You will lead a team of experienced professionals, including two Vice Presidents initially, with the potential to manage up to ten direct reports as the function scales. Success will be measured by the quality of service delivered to internal engineering teams and stakeholder feedback. Key Responsibilities: * Develop and implement a service transition framework for data platform changes * Ensure engineering teams adhere to consistent standards across change and release processes * Oversee risk management and change governance across hundreds of monthly deployments * Collaborate with internal stakeholders to define and maintain safe deployment practices * Manage and mentor a growing team of experienced professionals * Drive continuous improvement in service delivery and operational resilience * Support strategic planning and resource allocation across the function Required Experience: * Proven experience in change and risk management within financial services * Strong understanding of cloud technologies (AWS certification preferred) * Familiarity with scaled Agile frameworks and modern testing environments * Demonstrated ability to lead cross-functional teams and influence senior stakeholders * Experience designing service frameworks and operational processes Desirable Qualifications and Skills: * Risk management certifications * Exposure to DevOps and CI/CD practices * Experience in service design and transition * Strong analytical and strategic thinking capabilities * Excellent communication and stakeholder management skills Please send me a copy of your CV to (see below) if you meet these requirements and we can have a quick chat
Head of Data Deployment - Financial Services - Hybrid Glasgow Salary: Up to £90,000 A leading financial institution is seeking a strategic and service-oriented Head of Data Deployment to lead a broad team responsible for ensuring safe, efficient, and well-governed changes across a large-scale data platform. This is a hybrid leadership role combining functional oversight, process design, and risk management - ideal for someone who thrives in high-change environments and understands how to build scalable frameworks that support engineering teams and internal customers. Responsibilities: Lead and evolve change release and risk management practices across data platforms. Design and implement a service transition framework to manage hundreds of monthly changes. Develop a guidebook for platform change standards and ensure consistent, safe deployments. Collaborate with engineering teams to ensure alignment with best practices and governance. Measure success through internal customer feedback and service quality metrics. Manage a growing team of up to 8 Stay current with industry trends and apply modern testing, DevOps, and CICD strategies. Requirements: Experience in Change & Risk Management within Financial Services. Strong understanding of AWS Cloud and modern deployment environments. Exposure to Scaled Agile or similar delivery frameworks. Ability to design and implement service-oriented processes. Strategic thinker with excellent stakeholder engagement and communication skills. Experience managing cross-functional teams and influencing senior leadership. Comfortable working in a high-volume change environment with a focus on service design. Why Apply? Strategic senior level role with real impact across data and engineering functions. Opportunity to shape service frameworks and governance in a modern data environment. Inclusive employer offering sponsorship for the right candidate. Competitive salary and benefits package. And more Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me:
03/10/2025
Full time
Head of Data Deployment - Financial Services - Hybrid Glasgow Salary: Up to £90,000 A leading financial institution is seeking a strategic and service-oriented Head of Data Deployment to lead a broad team responsible for ensuring safe, efficient, and well-governed changes across a large-scale data platform. This is a hybrid leadership role combining functional oversight, process design, and risk management - ideal for someone who thrives in high-change environments and understands how to build scalable frameworks that support engineering teams and internal customers. Responsibilities: Lead and evolve change release and risk management practices across data platforms. Design and implement a service transition framework to manage hundreds of monthly changes. Develop a guidebook for platform change standards and ensure consistent, safe deployments. Collaborate with engineering teams to ensure alignment with best practices and governance. Measure success through internal customer feedback and service quality metrics. Manage a growing team of up to 8 Stay current with industry trends and apply modern testing, DevOps, and CICD strategies. Requirements: Experience in Change & Risk Management within Financial Services. Strong understanding of AWS Cloud and modern deployment environments. Exposure to Scaled Agile or similar delivery frameworks. Ability to design and implement service-oriented processes. Strategic thinker with excellent stakeholder engagement and communication skills. Experience managing cross-functional teams and influencing senior leadership. Comfortable working in a high-volume change environment with a focus on service design. Why Apply? Strategic senior level role with real impact across data and engineering functions. Opportunity to shape service frameworks and governance in a modern data environment. Inclusive employer offering sponsorship for the right candidate. Competitive salary and benefits package. And more Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me:
Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.
02/10/2025
Full time
Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.
Web Development Team Lead Location: London (Hybrid) Salary: £50,000 - £55,000 Be the driving force behind the next generation of our property tech platform. We re looking for a hands-on technical leader who can balance writing code with leading a talented dev team . This isn t about throwing everything away and starting fresh - it s about smart evolution : scaling our platform, modernising where it matters, and keeping business needs front and centre. You ll own architecture decisions , speed up feature delivery, and take the weight off the CTO s shoulders - all while helping your team level up. What You ll Do Architect & Innovate Review our existing PHP + Vue architecture and decide what stays, what goes, and what moves to Node/Next Gradually introduce modular or microservice structures only when they add real value Work with the CTO on strategy while confidently making your own calls Code & Deliver ( 50% of your time) Build and maintain in PHP/Vue for current services Develop new features in Node/Next Refactor, review, and maintain clean, consistent code Lead & Develop People ( 50% of your time) Mentor mid-level and senior developers, run 1:1s, and map their growth paths Organise workflows, code reviews, and DevOps processes Balance urgent tasks with strategic priorities, keeping delivery smooth Bridge Tech & Business Turn user pain points into smart, technical solutions Partner with product managers to prioritise high-impact features Release MVPs quickly, gather feedback, and iterate Optimise DevOps Improve CI/CD pipelines and Docker usage Implement automated testing and service monitoring Make deployments fast, reliable, and drama-free You ll Succeed If You Have Must-Haves 3 5+ years as a team lead, tech lead, or principal engineer Hands-on Node.js & major frontend framework experience (React/Vue) Proven ability to work with existing PHP codebases (Laravel/legacy) CI/CD, basic Docker, automated testing know-how Track record of building and developing teams (5 10 people) Strong English communication skills (Upper-Intermediate+) Nice-to-Haves Kubernetes, Terraform, or advanced DevOps skills Experience leading monolith microservices transitions Past CTO/startup founder perspective Wider tech stack knowledge for creative problem solving Why This Role Is a Game-Changer Player-Coach Role Half coding, half leading Impact From Day One Every decision you make shapes the platform s future Startup Agility Move fast, avoid unnecessary bureaucracy Career Growth Scale your leadership scope as the product scales Apply now for this Web Development Team Lead role and take charge of architecture, build a high-performing dev team, and lead a platform transformation that impacts thousands of users. Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
01/09/2025
Full time
Web Development Team Lead Location: London (Hybrid) Salary: £50,000 - £55,000 Be the driving force behind the next generation of our property tech platform. We re looking for a hands-on technical leader who can balance writing code with leading a talented dev team . This isn t about throwing everything away and starting fresh - it s about smart evolution : scaling our platform, modernising where it matters, and keeping business needs front and centre. You ll own architecture decisions , speed up feature delivery, and take the weight off the CTO s shoulders - all while helping your team level up. What You ll Do Architect & Innovate Review our existing PHP + Vue architecture and decide what stays, what goes, and what moves to Node/Next Gradually introduce modular or microservice structures only when they add real value Work with the CTO on strategy while confidently making your own calls Code & Deliver ( 50% of your time) Build and maintain in PHP/Vue for current services Develop new features in Node/Next Refactor, review, and maintain clean, consistent code Lead & Develop People ( 50% of your time) Mentor mid-level and senior developers, run 1:1s, and map their growth paths Organise workflows, code reviews, and DevOps processes Balance urgent tasks with strategic priorities, keeping delivery smooth Bridge Tech & Business Turn user pain points into smart, technical solutions Partner with product managers to prioritise high-impact features Release MVPs quickly, gather feedback, and iterate Optimise DevOps Improve CI/CD pipelines and Docker usage Implement automated testing and service monitoring Make deployments fast, reliable, and drama-free You ll Succeed If You Have Must-Haves 3 5+ years as a team lead, tech lead, or principal engineer Hands-on Node.js & major frontend framework experience (React/Vue) Proven ability to work with existing PHP codebases (Laravel/legacy) CI/CD, basic Docker, automated testing know-how Track record of building and developing teams (5 10 people) Strong English communication skills (Upper-Intermediate+) Nice-to-Haves Kubernetes, Terraform, or advanced DevOps skills Experience leading monolith microservices transitions Past CTO/startup founder perspective Wider tech stack knowledge for creative problem solving Why This Role Is a Game-Changer Player-Coach Role Half coding, half leading Impact From Day One Every decision you make shapes the platform s future Startup Agility Move fast, avoid unnecessary bureaucracy Career Growth Scale your leadership scope as the product scales Apply now for this Web Development Team Lead role and take charge of architecture, build a high-performing dev team, and lead a platform transformation that impacts thousands of users. Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Cloud Platform Product Manager My client is looking for an experienced and strategic Cloud Platform Product Manager to lead the evolution of their next-generation cloud-based product suite. This role is key to shaping the future of their platform, supporting its transition from a fully on-premise solution to a flexible, cloud-first deployment model. You ll take ownership of the full product lifecycle from market and customer research through to launch and end-of-life planning working closely with engineering, marketing, sales, and customer support teams. A deep understanding of Microsoft Azure and cloud-native technologies is essential to succeed in this role. Key Responsibilities Define and manage the cloud product roadmap aligned with customer needs and business objectives Conduct detailed market research to identify opportunities and stay ahead of industry trends Oversee end-to-end product development, from concept through to release Act as a subject matter expert on the platform, providing insights to internal and external stakeholders Use customer feedback and data analytics to drive continuous improvement Champion innovation particularly around AI deployment and seamless cloud/on-prem integration Leverage Azure s full capabilities to enhance product performance and efficiency Ensure robust cyber-security measures and compliance with regional cloud regulations Contribute to go-to-market planning, technical documentation, and sales enablement materials Key Requirements Proven experience delivering cloud-based solutions from ideation to launch Strong knowledge of Microsoft Azure services, architecture, and optimisation Familiarity with modern cloud-native technologies (e.g., containers, Kubernetes, serverless) Skilled in agile software development; experience with Azure DevOps and sprint planning Excellent communication, problem-solving, and strategic thinking skills Ability to work across departments and manage multiple priorities effectively Benefits Flexible working Car Allowance Healthcare Interested? Please Click Apply Now! Cloud Platform Product Manager
26/08/2025
Full time
Cloud Platform Product Manager My client is looking for an experienced and strategic Cloud Platform Product Manager to lead the evolution of their next-generation cloud-based product suite. This role is key to shaping the future of their platform, supporting its transition from a fully on-premise solution to a flexible, cloud-first deployment model. You ll take ownership of the full product lifecycle from market and customer research through to launch and end-of-life planning working closely with engineering, marketing, sales, and customer support teams. A deep understanding of Microsoft Azure and cloud-native technologies is essential to succeed in this role. Key Responsibilities Define and manage the cloud product roadmap aligned with customer needs and business objectives Conduct detailed market research to identify opportunities and stay ahead of industry trends Oversee end-to-end product development, from concept through to release Act as a subject matter expert on the platform, providing insights to internal and external stakeholders Use customer feedback and data analytics to drive continuous improvement Champion innovation particularly around AI deployment and seamless cloud/on-prem integration Leverage Azure s full capabilities to enhance product performance and efficiency Ensure robust cyber-security measures and compliance with regional cloud regulations Contribute to go-to-market planning, technical documentation, and sales enablement materials Key Requirements Proven experience delivering cloud-based solutions from ideation to launch Strong knowledge of Microsoft Azure services, architecture, and optimisation Familiarity with modern cloud-native technologies (e.g., containers, Kubernetes, serverless) Skilled in agile software development; experience with Azure DevOps and sprint planning Excellent communication, problem-solving, and strategic thinking skills Ability to work across departments and manage multiple priorities effectively Benefits Flexible working Car Allowance Healthcare Interested? Please Click Apply Now! Cloud Platform Product Manager
Do you have strong Oracle Applications DBA experience and strive for a new and exciting challenge? We are looking for a strong Senior Database Administrator to provide Production and Development Support Services to a major Oracle E-Business Suite. The team comprises of 11 DBA's who are all ensuring that issues and changes resulting from live incidents, maintenance or approved change requests are identified, resolved and tested prior to implementation. The estate primarily comprises the Oracle eBusiness Suite (Payroll, HR, Finance and CRM). A Strategic Management Information (SMI) solution using OBIEE with an Exadata hosted data warehouse. A Hub interface between the main database and satellite systems, some of which are also in-house while others have third party COTS packages as their front end. This is an exciting time for the team, with plans well underway to transform from current systems to the Cloud. This would give you the opportunity to deploy your skills to support the transition and grow with the team. You will also be supported with training on different areas to help you broaden your knowledge. The role is hybrid with 2 days a week in our Gosport Office. What you will be doing: Maintain the Oracle EBusiness system running in a closed secure network. Maintain the Strategic Management Information (SMI) system, running on a mixture of AIX and Linux, and assist in the upgrade to Oracle Analytics Server (OAS 5.9) Maintain and support the SMI Data Warehouse solution hosted on Exadata appliances. Install Oracle software patches to the relevant environments according to the patch's instructions, as advised by the Patching Manager. Supervise and tune the database environment, ensuring system integrity and performance. Respond to and resolve database problems to ensure system availability. Ensure that the operations team are able to make direct contact when on call. Ensure the Disaster Recovery system is always receiving shipped logs, and they are being applied in a timely fashion to meet the SLAs. Action allocated incident investigation and ensure that resolutions and actions are performed in the required timescales as prioritised and agreed by the DBA Team. Be available for scheduled out of hours maintenance tasks and on-call rotas as agreed with the DBA Team Leader. What you'll bring: Oracle E-Business maintenance skills Performance Tune On experience. Oracle technology installs and upgrades to databases and WebLogic on Unix and Windows Multi-node database installations RMAN Backup and Recovery experience Disaster Recovery with Standby and Fail-Over Ability to attend site out-of-hours, and at weekends if required, for on-call response. It would be great if you had: Experience with Oracle Cloud Infrastructure (OCI) Oracle Business Intelligence technical experience Oracle Enterprise Manager experience SQL & PL/SQL coding experience Unix shell scripting If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Although the role is advertised as full time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time, Permanent Location: Gosport Security Clearance Level: DV Internal Recruiter: Theo Salary: £49,781 Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about SSCL? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
24/09/2022
Full time
Do you have strong Oracle Applications DBA experience and strive for a new and exciting challenge? We are looking for a strong Senior Database Administrator to provide Production and Development Support Services to a major Oracle E-Business Suite. The team comprises of 11 DBA's who are all ensuring that issues and changes resulting from live incidents, maintenance or approved change requests are identified, resolved and tested prior to implementation. The estate primarily comprises the Oracle eBusiness Suite (Payroll, HR, Finance and CRM). A Strategic Management Information (SMI) solution using OBIEE with an Exadata hosted data warehouse. A Hub interface between the main database and satellite systems, some of which are also in-house while others have third party COTS packages as their front end. This is an exciting time for the team, with plans well underway to transform from current systems to the Cloud. This would give you the opportunity to deploy your skills to support the transition and grow with the team. You will also be supported with training on different areas to help you broaden your knowledge. The role is hybrid with 2 days a week in our Gosport Office. What you will be doing: Maintain the Oracle EBusiness system running in a closed secure network. Maintain the Strategic Management Information (SMI) system, running on a mixture of AIX and Linux, and assist in the upgrade to Oracle Analytics Server (OAS 5.9) Maintain and support the SMI Data Warehouse solution hosted on Exadata appliances. Install Oracle software patches to the relevant environments according to the patch's instructions, as advised by the Patching Manager. Supervise and tune the database environment, ensuring system integrity and performance. Respond to and resolve database problems to ensure system availability. Ensure that the operations team are able to make direct contact when on call. Ensure the Disaster Recovery system is always receiving shipped logs, and they are being applied in a timely fashion to meet the SLAs. Action allocated incident investigation and ensure that resolutions and actions are performed in the required timescales as prioritised and agreed by the DBA Team. Be available for scheduled out of hours maintenance tasks and on-call rotas as agreed with the DBA Team Leader. What you'll bring: Oracle E-Business maintenance skills Performance Tune On experience. Oracle technology installs and upgrades to databases and WebLogic on Unix and Windows Multi-node database installations RMAN Backup and Recovery experience Disaster Recovery with Standby and Fail-Over Ability to attend site out-of-hours, and at weekends if required, for on-call response. It would be great if you had: Experience with Oracle Cloud Infrastructure (OCI) Oracle Business Intelligence technical experience Oracle Enterprise Manager experience SQL & PL/SQL coding experience Unix shell scripting If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Although the role is advertised as full time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time, Permanent Location: Gosport Security Clearance Level: DV Internal Recruiter: Theo Salary: £49,781 Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about SSCL? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Job Introduction BBC Design & Engineering provides the foundations for broadcasting - we keep the BBC's services on-air 24 hours a day, seven days a week. That means everything from transmission for TV and radio - enabling us to reach 97% of adults in the UK every week including the cameras, mixing desks, email and business systems for our world-class programme makers and staff. It is this technology that connects our colleagues and our viewers to our content. To support the BBC, now and in the future, our priorities are to make sure we're flexible, efficient and can take advantage of all the digital developments happening in broadcasting. Our objectives are to: Deliver agreed portfolio priorities to plan Delivery on our major projects Be a strategic partner with the rest of the BBC Make real the Engineering Operating model Build the capability we need to deliver the Engineering Vision This role sits within Corporate Systems in BBC Design & Engineering which sets the technology strategy and delivers and supports solutions to optimise running of all the BBC's business critical functions including HR, Finance, Procurement, Legal and Workplace Role Responsibility The purpose of this role is to ensure that the overall performance of SAP Finance applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders. This is a business support role. Its scope is: Systems complexity: The systems landscape will contain applications typically involving multiple business and technical dependencies, business critical systems and processes and commercially sensitive environments Stakeholder management: First point of contact for a variety of stakeholder 3rd Party Relationships: Supporting 3rd party partners and suppliers supporting delivering application services and projects typically to the value of 100K Information & Security management: Ensure that all the requirements of statutory and BBC safety regulations are fully met including adherence to the BBC's policies. Recruitment: Support recruitment process for the team by taking part in selection boards and making selection decisions for engagement of new colleagues including specialist contractors. Project Support - Provide SME input into projects relating to Finance systems and support implementations and transitions into BAU Key Accountabilities 1. Systems Management - Be the systems specialist for Finance modules of SAP ECC and other Finance related Systems. Lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with BBC Engineering strategies. Work with the Systems Owner to ensure system performance (KPI's) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations. 2. System Architecture: Responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture. 3. Project Engagement - Responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teams Responsible for providing technical expertise to project teams throughout the lifecycle of a project Working with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations/services are fit for purpose, supportable, and are built against agreed specification and installation standards Change, Configuration and release management - Responsible for minor/major software and hardware upgrades, ensuring that change management procedures are followed working alongside the teams responsible for UAT, testing and deployment of upgrades into the production environment. 4. Incident Management - Responsible for the resolution of escalated incidents from frontline support teams and assisting with the command & control for major incident and service outages. 5. Problem Management - Responsible for Problem Management for systems assigned, ensuring that known issues and workarounds are documented and input into a Known Error Database. 6. Non Functional Requirements - Responsible for ensuring systems align with BBC's non-functional requirements including accessibility, performance, disaster recovery and security. Ensure all work is conducted in accordance with current safety legislation and BBC safety policies, security policies and statutory requirements relevant to the task. 7. Knowledge Management - Responsible for the production of technical documentation, ensuring quality and accuracy Responsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained 8. 3rd Party Suppliers - Responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contracts Are you the right candidate? Detailed Knowledge of SAP Financials including: FI - General Ledger (New GL) FI - Asset Accounting/Lease Accounting (CLM) FI - Taxes FI - Accounts Payable FI - Accounts Receivable FI - Cash & Banking (including Treasury) CO - Project Systems including WIP CO - Profit Centre Accounting CO - Cost Centre Accounting Detailed Integration Knowledge with SAP MM/SD/BW/HR Financial background - Accountancy or demonstrable finance related experience Experience in managing a complex technical systems/environment Experienced in managing conflicting demands in situations of pressure where priorities are rapidly changing Experience of having to communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques Authoritative knowledge of security policies and statutory requirements relevant to the role Experience in working with 3rd party suppliers Experience of providing a high quality service in a demanding customer service environment Nice to have skills: Experience of working with BW, BO Dashboards, BODS or BPC Experience of working with SRM or Opentext VIM Qualified Accountant (CIMA or ACCA) Knowledge of ITIL standards and the principles of service support and delivery Knowledge of change and configuration management procedures. Experience of designing and delivering training. Understanding of a complex global SAP landscape - including interfaces i.e. payroll, expenses, banking etc Experience of implementing SAP Finance end to end solutions Knowledge and experience of Finance/SAP best practices Knowledge of SAP security and authorisations. Solution orientated and problem solving. Package Description Band: D Contract type: Perm- full time Location: London or Cardiff We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
23/09/2022
Full time
Job Introduction BBC Design & Engineering provides the foundations for broadcasting - we keep the BBC's services on-air 24 hours a day, seven days a week. That means everything from transmission for TV and radio - enabling us to reach 97% of adults in the UK every week including the cameras, mixing desks, email and business systems for our world-class programme makers and staff. It is this technology that connects our colleagues and our viewers to our content. To support the BBC, now and in the future, our priorities are to make sure we're flexible, efficient and can take advantage of all the digital developments happening in broadcasting. Our objectives are to: Deliver agreed portfolio priorities to plan Delivery on our major projects Be a strategic partner with the rest of the BBC Make real the Engineering Operating model Build the capability we need to deliver the Engineering Vision This role sits within Corporate Systems in BBC Design & Engineering which sets the technology strategy and delivers and supports solutions to optimise running of all the BBC's business critical functions including HR, Finance, Procurement, Legal and Workplace Role Responsibility The purpose of this role is to ensure that the overall performance of SAP Finance applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders. This is a business support role. Its scope is: Systems complexity: The systems landscape will contain applications typically involving multiple business and technical dependencies, business critical systems and processes and commercially sensitive environments Stakeholder management: First point of contact for a variety of stakeholder 3rd Party Relationships: Supporting 3rd party partners and suppliers supporting delivering application services and projects typically to the value of 100K Information & Security management: Ensure that all the requirements of statutory and BBC safety regulations are fully met including adherence to the BBC's policies. Recruitment: Support recruitment process for the team by taking part in selection boards and making selection decisions for engagement of new colleagues including specialist contractors. Project Support - Provide SME input into projects relating to Finance systems and support implementations and transitions into BAU Key Accountabilities 1. Systems Management - Be the systems specialist for Finance modules of SAP ECC and other Finance related Systems. Lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with BBC Engineering strategies. Work with the Systems Owner to ensure system performance (KPI's) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations. 2. System Architecture: Responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture. 3. Project Engagement - Responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teams Responsible for providing technical expertise to project teams throughout the lifecycle of a project Working with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations/services are fit for purpose, supportable, and are built against agreed specification and installation standards Change, Configuration and release management - Responsible for minor/major software and hardware upgrades, ensuring that change management procedures are followed working alongside the teams responsible for UAT, testing and deployment of upgrades into the production environment. 4. Incident Management - Responsible for the resolution of escalated incidents from frontline support teams and assisting with the command & control for major incident and service outages. 5. Problem Management - Responsible for Problem Management for systems assigned, ensuring that known issues and workarounds are documented and input into a Known Error Database. 6. Non Functional Requirements - Responsible for ensuring systems align with BBC's non-functional requirements including accessibility, performance, disaster recovery and security. Ensure all work is conducted in accordance with current safety legislation and BBC safety policies, security policies and statutory requirements relevant to the task. 7. Knowledge Management - Responsible for the production of technical documentation, ensuring quality and accuracy Responsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained 8. 3rd Party Suppliers - Responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contracts Are you the right candidate? Detailed Knowledge of SAP Financials including: FI - General Ledger (New GL) FI - Asset Accounting/Lease Accounting (CLM) FI - Taxes FI - Accounts Payable FI - Accounts Receivable FI - Cash & Banking (including Treasury) CO - Project Systems including WIP CO - Profit Centre Accounting CO - Cost Centre Accounting Detailed Integration Knowledge with SAP MM/SD/BW/HR Financial background - Accountancy or demonstrable finance related experience Experience in managing a complex technical systems/environment Experienced in managing conflicting demands in situations of pressure where priorities are rapidly changing Experience of having to communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques Authoritative knowledge of security policies and statutory requirements relevant to the role Experience in working with 3rd party suppliers Experience of providing a high quality service in a demanding customer service environment Nice to have skills: Experience of working with BW, BO Dashboards, BODS or BPC Experience of working with SRM or Opentext VIM Qualified Accountant (CIMA or ACCA) Knowledge of ITIL standards and the principles of service support and delivery Knowledge of change and configuration management procedures. Experience of designing and delivering training. Understanding of a complex global SAP landscape - including interfaces i.e. payroll, expenses, banking etc Experience of implementing SAP Finance end to end solutions Knowledge and experience of Finance/SAP best practices Knowledge of SAP security and authorisations. Solution orientated and problem solving. Package Description Band: D Contract type: Perm- full time Location: London or Cardiff We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Contract and Hours: 12 months maternity cover, part time (32 hours/ 4 days per week) Location: Bristol office (hybrid working welcomed) Salary: £35,190 (FTE) About Chiva: Chiva is a charity in the UK and Ireland whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures. Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential. With so many young people who were born with HIV in the UK and Ireland now growing up and transitioning to adult care, Chiva supports children, young people and young adults living with HIV up to age 25. There are further opportunities for people to be involved with Chiva beyond that age too. For example, adults can help lead Chiva events and activities for younger people. About the role: We need a skilled professional to keep our communities and stakeholders informed and to make sure that young people are aware of and can easily access our services and support. To support the development and delivery of high quality services and information for young people, their families and professionals. To deliver awareness raising campaigns to the wider public. Can you create engaging content? Develop and deliver campaigns? Manage social media and websites? Build relationships with key stakeholders across different groups? Involve, consult and co-produce with young people? Come and work with Chiva as our Communications and Engagement Manager. Tasks: Develop and manage ongoing communications and engagement strategies across the organisation which addresses our need to engage a wide range of key stakeholders: young people, families, professionals Identify opportunities to continuously improve our methods and approaches to communications and engagement, particularly in extending our reach and partnerships across our communities Build engaging content to support communications and engagement strategies across digital platforms Provide supervision of outputs developed across the team ensuring that content links with values and objectives and maintains the reputation of the organisation Manage the Chiva website, ensuring content is regularly reviewed and updated through key stakeholder engagement Engage and consult young people and other key stakeholders to understand information and resource needs and manage resource development in close collaboration with key stakeholders Develop a range of resources for professionals, young people and families Take responsibility for the overall quality of output from Chiva, with a clear visual and brand identity Ensure good quality data is collated across all aspects of the organisations work Manage communication and engagement databases, ensuring full compliance with GDPR. Skills/ Knowledge/ Experience: Essential: Website content development Social media content development Resource development Design/ creativity skills Strong communication and interpersonal skills Experience of working in voluntary or statutory sector and supporting delivery of organisational mission Experience of developing communication and engagement strategies Ability to form relationships and engage with a wide range of stakeholders Excellent IT skills Excellent written skills Intermediate/advanced Excel skills Ability to work well with a team and support other members of staff Excellent planning and organisation skills Robust understanding of GDPR requirements Confident in managing own workload, work autonomously, monitor areas of work and outputs. Desirable: Project management experience Experience of implementing monitoring and evaluation systems Experience of responding to media enquiries, producing press statements/releases. Chiva is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community. Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post. Deadline for applications: 26 September 2022 Interviews to take place on 6 October 2022.
22/09/2022
Full time
Contract and Hours: 12 months maternity cover, part time (32 hours/ 4 days per week) Location: Bristol office (hybrid working welcomed) Salary: £35,190 (FTE) About Chiva: Chiva is a charity in the UK and Ireland whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures. Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential. With so many young people who were born with HIV in the UK and Ireland now growing up and transitioning to adult care, Chiva supports children, young people and young adults living with HIV up to age 25. There are further opportunities for people to be involved with Chiva beyond that age too. For example, adults can help lead Chiva events and activities for younger people. About the role: We need a skilled professional to keep our communities and stakeholders informed and to make sure that young people are aware of and can easily access our services and support. To support the development and delivery of high quality services and information for young people, their families and professionals. To deliver awareness raising campaigns to the wider public. Can you create engaging content? Develop and deliver campaigns? Manage social media and websites? Build relationships with key stakeholders across different groups? Involve, consult and co-produce with young people? Come and work with Chiva as our Communications and Engagement Manager. Tasks: Develop and manage ongoing communications and engagement strategies across the organisation which addresses our need to engage a wide range of key stakeholders: young people, families, professionals Identify opportunities to continuously improve our methods and approaches to communications and engagement, particularly in extending our reach and partnerships across our communities Build engaging content to support communications and engagement strategies across digital platforms Provide supervision of outputs developed across the team ensuring that content links with values and objectives and maintains the reputation of the organisation Manage the Chiva website, ensuring content is regularly reviewed and updated through key stakeholder engagement Engage and consult young people and other key stakeholders to understand information and resource needs and manage resource development in close collaboration with key stakeholders Develop a range of resources for professionals, young people and families Take responsibility for the overall quality of output from Chiva, with a clear visual and brand identity Ensure good quality data is collated across all aspects of the organisations work Manage communication and engagement databases, ensuring full compliance with GDPR. Skills/ Knowledge/ Experience: Essential: Website content development Social media content development Resource development Design/ creativity skills Strong communication and interpersonal skills Experience of working in voluntary or statutory sector and supporting delivery of organisational mission Experience of developing communication and engagement strategies Ability to form relationships and engage with a wide range of stakeholders Excellent IT skills Excellent written skills Intermediate/advanced Excel skills Ability to work well with a team and support other members of staff Excellent planning and organisation skills Robust understanding of GDPR requirements Confident in managing own workload, work autonomously, monitor areas of work and outputs. Desirable: Project management experience Experience of implementing monitoring and evaluation systems Experience of responding to media enquiries, producing press statements/releases. Chiva is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community. Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post. Deadline for applications: 26 September 2022 Interviews to take place on 6 October 2022.
Are you an experienced technical architect looking for a new opportunity? We are looking for a principal technical architect to join our fantastic team in the SSCL sector. In this role, you will be an acknowledged leader in Sopra Steria in your technology area. You main responsibilities within this role will be to maintain ownership, enabling technology and infrastructure architecture throughout the program. You should have end-to-end awareness and visibility of all the physical, virtual and software assets in use by all parts of the business. The daily activities will include providing guidance and support to both fellow EAs, Solution Architects, Designers and run-staff on the best possible selection and use of supporting technology and infrastructure to deliver the business outcomes at the optimised level of TCO and compliance. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you will be doing: Lead development of the Technology road map and infrastructure reference architectures, working in conjunction with Defence Digital, DBS MP&V representatives, IT Operations and Security Lead on development of strategy, approach and roadmaps for the selection and implementation of Technologies and their supporting infrastructures. Develop Technology strategy and infrastructure operating model supporting implementation of a Cloud First operational stance suitable to deliver the program objectives around improved transparency, disaggregation and lower operating costs Provide coaching, guidance and direction to service design resources aligned to delivery project workstreams within the Technology and Infrastructure space Provide direction and guidance to service transition managers supporting implementation of new technologies and integration into the service operating model Develop organisation design, roles and responsibilities and processes, working with business analysts, process designers, solutions architects and other stakeholders across SSCL Defence for the ongoing support and upkeep of business supporting infrastructures Support and direct the work of the designers to ensure solution design adherence to the Technology Reference Model and roadmap Chair working groups on new capability delivery to ensure appropriate use of Technology and Infrastructure throughout the business Represent the business interests in industry and supplier forums Maintain the business demand position for current and future technologies and services with Defence Digital Consult on all Evergreen decisions to ensure Technology and Infrastructure lifecycle management is being applied in the most cost-effective manner Maintain on-going market survey for new Technologies and infrastructure providers and best-practice models What you'll bring: WAN & LAN services: Carrier networking: MPLS, Carrier Ethernet, network edge services network security: Fortinet FW, Web application firewalls, Vulnerability scanning & vulnerability management network services, Cisco switching and routing Cloud and virtualisation services: Oracle Cloud Infrastructure IaaS and PaaS Azure, AWS VMWare, Hyper-V Public and private cloud (cloud at customer, VMWare, Citrix Cloud provisioning & build tools - FlexDeploy, Terraform, Chef/Puppet, Python etc. End-user compute/Collaboration platforms: Windows Server SCOM/SCCM and supporting technologies Collaboration technologies: MS Exchange, O365, SharePoint JIRA / Confluence IP Telephony and Contact centre: Enterprise IPT and Contact Centre solutions (Cisco UCCX/UCCE, Avaya etc.) Omnichannel and portal/contact centre integration OSS / BSS tools: ITSM tools: ServiceNow / SolarWinds SOC/SIEM: Splunk, Nexus, Syslog NG, Capacity Management Application performance management Application integration API Management / API gateway services inc. Software AG webMethods, Oracle Integration Cloud Managed file transfer If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location : Anywhere Security Clearance Level: SC Internal Recruiter: Marion Salary: £80,000 to £100,000 Benefits: £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
21/09/2022
Full time
Are you an experienced technical architect looking for a new opportunity? We are looking for a principal technical architect to join our fantastic team in the SSCL sector. In this role, you will be an acknowledged leader in Sopra Steria in your technology area. You main responsibilities within this role will be to maintain ownership, enabling technology and infrastructure architecture throughout the program. You should have end-to-end awareness and visibility of all the physical, virtual and software assets in use by all parts of the business. The daily activities will include providing guidance and support to both fellow EAs, Solution Architects, Designers and run-staff on the best possible selection and use of supporting technology and infrastructure to deliver the business outcomes at the optimised level of TCO and compliance. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you will be doing: Lead development of the Technology road map and infrastructure reference architectures, working in conjunction with Defence Digital, DBS MP&V representatives, IT Operations and Security Lead on development of strategy, approach and roadmaps for the selection and implementation of Technologies and their supporting infrastructures. Develop Technology strategy and infrastructure operating model supporting implementation of a Cloud First operational stance suitable to deliver the program objectives around improved transparency, disaggregation and lower operating costs Provide coaching, guidance and direction to service design resources aligned to delivery project workstreams within the Technology and Infrastructure space Provide direction and guidance to service transition managers supporting implementation of new technologies and integration into the service operating model Develop organisation design, roles and responsibilities and processes, working with business analysts, process designers, solutions architects and other stakeholders across SSCL Defence for the ongoing support and upkeep of business supporting infrastructures Support and direct the work of the designers to ensure solution design adherence to the Technology Reference Model and roadmap Chair working groups on new capability delivery to ensure appropriate use of Technology and Infrastructure throughout the business Represent the business interests in industry and supplier forums Maintain the business demand position for current and future technologies and services with Defence Digital Consult on all Evergreen decisions to ensure Technology and Infrastructure lifecycle management is being applied in the most cost-effective manner Maintain on-going market survey for new Technologies and infrastructure providers and best-practice models What you'll bring: WAN & LAN services: Carrier networking: MPLS, Carrier Ethernet, network edge services network security: Fortinet FW, Web application firewalls, Vulnerability scanning & vulnerability management network services, Cisco switching and routing Cloud and virtualisation services: Oracle Cloud Infrastructure IaaS and PaaS Azure, AWS VMWare, Hyper-V Public and private cloud (cloud at customer, VMWare, Citrix Cloud provisioning & build tools - FlexDeploy, Terraform, Chef/Puppet, Python etc. End-user compute/Collaboration platforms: Windows Server SCOM/SCCM and supporting technologies Collaboration technologies: MS Exchange, O365, SharePoint JIRA / Confluence IP Telephony and Contact centre: Enterprise IPT and Contact Centre solutions (Cisco UCCX/UCCE, Avaya etc.) Omnichannel and portal/contact centre integration OSS / BSS tools: ITSM tools: ServiceNow / SolarWinds SOC/SIEM: Splunk, Nexus, Syslog NG, Capacity Management Application performance management Application integration API Management / API gateway services inc. Software AG webMethods, Oracle Integration Cloud Managed file transfer If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location : Anywhere Security Clearance Level: SC Internal Recruiter: Marion Salary: £80,000 to £100,000 Benefits: £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.