Data Cabling Engineer/ Data Comms Engineer/Cable Puller Installation Technology (IT) have been providing network solutions for over 30 years. We work with some of the biggest organisations in education, healthcare and transport. We are looking for hands-on and experienced Cabling/Telecom Engineers in an ever expanding team. The role will primarily be based in clients' sites around London. Experienced engineers will be responsible for carrying out surveys, data cable installs including racks & cabinets. They must also be comfortable working across hospital and railway environment and must have a valid CSCS/ECS. There is potential for growth and an opportunity to earn more depending on performance after the initial 6 month. Those who apply for this role must have the following skills and abilities. A background in structured cabling. A minimum of 2 years field engineering experience in both Cat 5/5e/6/6a & fibre installation, terminating and testing. 1-2 years experience in containment, racks, and cabinets. Knowledge & experience setting up and using a Fluke DSX 5000 tester or Lantek III. Be able to work as part of a team and independently. Highly motivated. Good communicator. Be flexible to work nights (engineering hours) and weekends. Should be willing to be CRB or DBS checked. ECS/CSCS. Desirable skills and abilities: Knowledge & experience with the installation, termination and troubleshooting of telephony cabling Supervisory skills and experience Sentinel with ICI Full UK driving licence Company Benefits Include Company pension Referral programme Overtime and weekend work available Full time employment with 20 days paid leave + 8 bank holidays a year Company uniform, PPE & tools provided Shift Allowance and Travel Allowance if applicable Company phone Job Type: Permanent, Full-time Schedule: 8 hour shift Day shift + Some evenings and nights Monday to Friday Weekend overtime if agreed Supplemental pay types: Performance bonus
May 18, 2024
Full time
Data Cabling Engineer/ Data Comms Engineer/Cable Puller Installation Technology (IT) have been providing network solutions for over 30 years. We work with some of the biggest organisations in education, healthcare and transport. We are looking for hands-on and experienced Cabling/Telecom Engineers in an ever expanding team. The role will primarily be based in clients' sites around London. Experienced engineers will be responsible for carrying out surveys, data cable installs including racks & cabinets. They must also be comfortable working across hospital and railway environment and must have a valid CSCS/ECS. There is potential for growth and an opportunity to earn more depending on performance after the initial 6 month. Those who apply for this role must have the following skills and abilities. A background in structured cabling. A minimum of 2 years field engineering experience in both Cat 5/5e/6/6a & fibre installation, terminating and testing. 1-2 years experience in containment, racks, and cabinets. Knowledge & experience setting up and using a Fluke DSX 5000 tester or Lantek III. Be able to work as part of a team and independently. Highly motivated. Good communicator. Be flexible to work nights (engineering hours) and weekends. Should be willing to be CRB or DBS checked. ECS/CSCS. Desirable skills and abilities: Knowledge & experience with the installation, termination and troubleshooting of telephony cabling Supervisory skills and experience Sentinel with ICI Full UK driving licence Company Benefits Include Company pension Referral programme Overtime and weekend work available Full time employment with 20 days paid leave + 8 bank holidays a year Company uniform, PPE & tools provided Shift Allowance and Travel Allowance if applicable Company phone Job Type: Permanent, Full-time Schedule: 8 hour shift Day shift + Some evenings and nights Monday to Friday Weekend overtime if agreed Supplemental pay types: Performance bonus
Forter is seeking an Office Experience Manager to oversee multi-site facility management in Europe, in addition to employee experience and engagement practices for Forter's EMEA organization. This position is based at our European hub office in central London. What you'll be doing: Workplace Management Serve as the primary point of contact, representing the office professionally and warmly, to employees and visitors. Own day-to-day facilities management to ensure a safe, clean, and efficient working environment. This involves cultivating and maintaining positive working relationships with the landlord and vendors, overseeing pantry and office supplies, and managing maintenance tasks. Conduct daily walk-throughs to ensure that the office is in excellent condition, including the functionality of all IT equipment. Lead operational projects related to both existing and future office spaces, including office moves, renovations, and space optimization strategies. Provide remote support to Forter's coworking offices in EMEA, currently located in Paris. Manage accounts and pantry supply orders to ensure operational efficiency.Partner with Finance on the management of EMEA's Workplace and Employee Experience budget. Employee Experience Lead regional initiatives for Employee Experience, focusing on cultivating an inclusive community and culture. This involves organizing meaningful events, celebrating milestones, managing swag and gift shipments, and other ad hoc projects. Facilitate diversity, equity, and inclusion projects throughout the company, encompassing Employee Resource Groups (regional and global), recognition of global holidays, wellness initiatives (physical and mental), and philanthropy. Administer a consistent and effective onboarding and offboarding processes for new employees across all teams and countries in the EMEA region. Manage internal workplace communications, proactively engaging employees to maintain high levels of involvement and satisfaction. Utilize data-driven insights identified in engagement surveys to identify and implement changes that enhance the overall workplace and employee experience. What you'll need: Qualifications: Proven experience in facilities management, with a keen understanding of space optimization and resource allocation. Strong background in organizing and executing employee engagement initiatives, events, and projects. Excellent communication and interpersonal skills with the ability to collaborate across various teams. Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Requirements: This is an in-office, 4 days per week role (Friday is a half day from home!) Ability to participate in scheduled after-hours events once per month Competitive salary and equity Private health insurance, including vision and dental coverage Generous PTO policy Half day Fridays, every Friday Home office stipend About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Will you require visa sponsorship now or in the future? When you apply to a job on this site, the personal data contained in your application will be collected by Forter Solutions UK Ltd . ("Controller"), which is located at 30 Old Bailey London EC4M 7AU and can be contacted by emailing . Controller's data protection officer is Scott Buell who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses . You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Lastly, please review our Job Applicant Privacy Policy in order to further understand the data that Forter collects about you, how we use it and your rights in relation to such data. Please select By checking this box, I agree to allow Forter to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Forter to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
May 18, 2024
Full time
Forter is seeking an Office Experience Manager to oversee multi-site facility management in Europe, in addition to employee experience and engagement practices for Forter's EMEA organization. This position is based at our European hub office in central London. What you'll be doing: Workplace Management Serve as the primary point of contact, representing the office professionally and warmly, to employees and visitors. Own day-to-day facilities management to ensure a safe, clean, and efficient working environment. This involves cultivating and maintaining positive working relationships with the landlord and vendors, overseeing pantry and office supplies, and managing maintenance tasks. Conduct daily walk-throughs to ensure that the office is in excellent condition, including the functionality of all IT equipment. Lead operational projects related to both existing and future office spaces, including office moves, renovations, and space optimization strategies. Provide remote support to Forter's coworking offices in EMEA, currently located in Paris. Manage accounts and pantry supply orders to ensure operational efficiency.Partner with Finance on the management of EMEA's Workplace and Employee Experience budget. Employee Experience Lead regional initiatives for Employee Experience, focusing on cultivating an inclusive community and culture. This involves organizing meaningful events, celebrating milestones, managing swag and gift shipments, and other ad hoc projects. Facilitate diversity, equity, and inclusion projects throughout the company, encompassing Employee Resource Groups (regional and global), recognition of global holidays, wellness initiatives (physical and mental), and philanthropy. Administer a consistent and effective onboarding and offboarding processes for new employees across all teams and countries in the EMEA region. Manage internal workplace communications, proactively engaging employees to maintain high levels of involvement and satisfaction. Utilize data-driven insights identified in engagement surveys to identify and implement changes that enhance the overall workplace and employee experience. What you'll need: Qualifications: Proven experience in facilities management, with a keen understanding of space optimization and resource allocation. Strong background in organizing and executing employee engagement initiatives, events, and projects. Excellent communication and interpersonal skills with the ability to collaborate across various teams. Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Requirements: This is an in-office, 4 days per week role (Friday is a half day from home!) Ability to participate in scheduled after-hours events once per month Competitive salary and equity Private health insurance, including vision and dental coverage Generous PTO policy Half day Fridays, every Friday Home office stipend About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Will you require visa sponsorship now or in the future? When you apply to a job on this site, the personal data contained in your application will be collected by Forter Solutions UK Ltd . ("Controller"), which is located at 30 Old Bailey London EC4M 7AU and can be contacted by emailing . Controller's data protection officer is Scott Buell who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses . You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Lastly, please review our Job Applicant Privacy Policy in order to further understand the data that Forter collects about you, how we use it and your rights in relation to such data. Please select By checking this box, I agree to allow Forter to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Forter to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
Fibre Technician (Nights) Night Shifts - 8pm - 4:30pm (PAYE) Central London, sites based in Zones 1 & 2 29,670 basic + Nightwork uplift ( 40,054- 44,505 OTE) + Bonus + Progression Opportunities + Training Allowance + Bonus Scheme + Share Scheme + Private Health Care + Other Great Benefits This is an excellent opportunity for a Fibre Technician to join a rapidly expanding business, offering a great package. You will be encouraged to self-develop and progress through the ranks in a business that doesn't cap progression and focuses on recruiting like-minded that share the same values. Do you have experience in Test rod and roping? are you seeking the chance to develop your skills and progress your career within an ambitious and dynamic environment? This ambitious company specialise in full turnkey design, planning and installation of business fibre networks across central London working predominantly with large corporate customers. With a strong inclusive company culture, they are driven to bring highly motivated professionals who want to get into, or are already in the telecoms sector into their business. Their highly supportive culture breeds progression and development across all divisions and is in line with their growth plans to expand across the market. Now they are looking for Fibre Technicians to join the nightworks team. The ideal candidate(s) will have previous experience in a similar role, with underground safety and confined spaces training. You will be working on high capacity network trunk and spine build, which will include test rod and roping amongst other duties. This role will have frequent travel throughout sites based in Zones 1 & 2 of Central London, so a Full & clean driving license is essential. This is an exciting opportunity to join a forward thinking company that is making a real name for itself in one of the UK's most lucrative industries. You will have a real opportunity to significantly upskill and build a career within an organisation that put's its people at the centre of everything they do. The Role: Night shifts - 8pm - 4:30am Field Based role, sites predominantly based in Zones 1 & 2 Setting up sites safely including Traffic Management & Streetworks Working on high capacity network trunk and spine build, which will include test rod and roping amongst other duties A commitment to maintaining highest levels of health and safety, including compliance and internal policies The Person: Experience in a similar role, with skills in Test Rod and Roping Knowledge of Traffic Management & Streetworks A desire to professionally develop and progress Based in a commutable distance to central London Full & Clean Driving license Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. NRSWA, Streetworks, Supervisor, Operative, Operatives, Gangs, Telecoms, Utilities, Reinstatement, Excavation, FTTP, FTTC , FTTB, FTTX, GPON, Chambers, Fibre, Telecoms, Ducts, East London, Central London, London
May 18, 2024
Full time
Fibre Technician (Nights) Night Shifts - 8pm - 4:30pm (PAYE) Central London, sites based in Zones 1 & 2 29,670 basic + Nightwork uplift ( 40,054- 44,505 OTE) + Bonus + Progression Opportunities + Training Allowance + Bonus Scheme + Share Scheme + Private Health Care + Other Great Benefits This is an excellent opportunity for a Fibre Technician to join a rapidly expanding business, offering a great package. You will be encouraged to self-develop and progress through the ranks in a business that doesn't cap progression and focuses on recruiting like-minded that share the same values. Do you have experience in Test rod and roping? are you seeking the chance to develop your skills and progress your career within an ambitious and dynamic environment? This ambitious company specialise in full turnkey design, planning and installation of business fibre networks across central London working predominantly with large corporate customers. With a strong inclusive company culture, they are driven to bring highly motivated professionals who want to get into, or are already in the telecoms sector into their business. Their highly supportive culture breeds progression and development across all divisions and is in line with their growth plans to expand across the market. Now they are looking for Fibre Technicians to join the nightworks team. The ideal candidate(s) will have previous experience in a similar role, with underground safety and confined spaces training. You will be working on high capacity network trunk and spine build, which will include test rod and roping amongst other duties. This role will have frequent travel throughout sites based in Zones 1 & 2 of Central London, so a Full & clean driving license is essential. This is an exciting opportunity to join a forward thinking company that is making a real name for itself in one of the UK's most lucrative industries. You will have a real opportunity to significantly upskill and build a career within an organisation that put's its people at the centre of everything they do. The Role: Night shifts - 8pm - 4:30am Field Based role, sites predominantly based in Zones 1 & 2 Setting up sites safely including Traffic Management & Streetworks Working on high capacity network trunk and spine build, which will include test rod and roping amongst other duties A commitment to maintaining highest levels of health and safety, including compliance and internal policies The Person: Experience in a similar role, with skills in Test Rod and Roping Knowledge of Traffic Management & Streetworks A desire to professionally develop and progress Based in a commutable distance to central London Full & Clean Driving license Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. NRSWA, Streetworks, Supervisor, Operative, Operatives, Gangs, Telecoms, Utilities, Reinstatement, Excavation, FTTP, FTTC , FTTB, FTTX, GPON, Chambers, Fibre, Telecoms, Ducts, East London, Central London, London
In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insight and human centricity. As part of a global digital team you will play a key role in developing innovation-driven solutions.Bringingtogether data, omnichannel, content delivery, marketing technology, social media and automation expertise,to generate groundbreaking commercial impact for the best health organizations in the world." JOB SUMMARY Location: UK. hybrid or remote The Director, Digital will be a passionate digital strategist with hands-on planning, management, and implementation of digital programs. Typically, the Director, Digital: Serves as senior lead representing the digital team for digital clients and / or major projects depending on overall scope of the client engagement Has over 7 years relevant experience, including health comms experience. Manages assigned projects independently with 1-2 direct reports Derive insight from data, independently develop strategic omnichannel solutions, and facilitate client workshops. Actively participates in new business efforts, whether growing current business or helping to secure new clients Reports into the Vice President, Senior Vice President or Executive Vice President Some international travel and flexibility when working across time zones required. KEY RESPONSIBILITIES Client Partnership Develops and cultivates relationships with clients and external audiences Thoughtfully counsels clients based on digital landscape and business goals, showcasing ability to marry digital tactics up to client's broader strategy; takes immediate action on client feedback Develops digital strategies based on client objectives, defining measurable KPIs and proactively assessing results on an ongoing basis to evolve benchmarks, inform channel/content strategy and ensure success Proactively directs planning and execution of digital projects ensuring timeliness, efficiency and high-quality delivery of results Possesses skills necessary to handle issues management, mobilizing teams to respond to issues and provide strategically sound recommendations to clients on how to handle/address issues Deep experience in developing digital SOPs/playbooks and establishing channel management guidelines (e.g., website management, SEO, email, social platform) Ability to coach and train client and internal teams in digital best practices (e.g., 101 sessions) in collaboration with EVP Plays active role in developing and tracking budgets related to client digital activities, with ability to mentor mid-to-junior level staff on financials as appropriate Supports Global Head of Digital and Head of Social Media in monthly/quarterly forecasting and developing digital staff plans for core clients Manages multiple priorities at once and with ease Serves as quality control and final review of digital content/assets prior to client delivery Business Development & Operations Researches, develops and presents new business proposals, gaining more confidence and experience leading new business efforts Participates in organic/new business pitches with confidence Identifies and realizes opportunities for organic account growth by offering new digital tactics, ideas and upsells current offering on the account where they are embedded Understands key issues to be considered when making decisions and has the ability to formulate strong recommendations based on experience and data Utilizes data to drive agency recommendations and idea generation including ability to lead social listening, channel/content audit, user journey/persona development and other research projects to uncover clear and actionable insights Demonstrates in-depth knowledge of digital strategies and platform nuances across social, mobile and web platforms in addition to content and storytelling trends Demonstrates an understanding of Evoke Kyne's mission and values and a commitment to the growth and success of the company Collaborates with EVP to continue to enhance digital capabilities, suggesting new offerings or ways to elevate current practices and approaches Leadership & Teamwork Works collaboratively with account teams and other specialty teams, with ability to seamlessly flex between teams/management styles Demonstrates initiative, resourcefulness and works through issues independently in as much as possible and effectively collaborates when appropriate Serves as a resource to account teams to educate and provide strategic counsel on digital and influencer programs Proactively seeks out professional development opportunities, skillset growth Assists in onboarding new specialty team members and account team members, coaching on best practices for working with digital team Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (copywriting, research, project management, community management, etc.) Acts as a role model for junior team members Conducts annual reviews for direct reports (as appropriate) and regular check-ins, overseeing professional development and opportunities for growth and advancement Supervises junior staff by mentoring, motivating, coaching and providing clear and consistent feedback Be a change agent internally and with partners and clients - leading the way in best practice digital communications, problem-solving, coaching and building buy-in and consensus for innovative approaches Able to gather information to make appropriate decisions for clients and internal teams Role models company values and inspires an inclusive culture Effective Communication Plays a major part in drafting and providing oversight in development of digital strategies inclusive of those for corporate and unbranded/patient channels Robust knowledge of digital best practices across channels and keen eye for reviewing digital content for consistency, voice, channel nuances, brand/program style and developing analytics reports to report on results Collaborates with account teams to set appropriate timelines and follows established processes of leveraging strategic briefs and ensuring digital team inclusion as appropriate Leads key aspects of client interactions and liaison with external agency and third-party partners to further develop communications skills Continues to proactively seek opportunities to further hone communications skills, including presentation skills Manages and monitors workflow on accounts, anticipating and flagging staffing issues and offering solutions to EVP Qualifications Bachelor's degree, preferably in communications, marketing or digital Significant communications or related marketing / communications / digital / social experience; global health issues or health product communications experience preferred Ability to develop and maintain effective relationships/partnerships (internally and externally) Track record of building successful digital and social campaigns. Experience with social media strategy, content creation and campaign management - organic and paid initiatives. Experience developing and managing multichannel content calendars and with CMS such as WordPress. Proficiency with online/social research and analytics platforms such as Netbase, Sprinklr, Buffer, Buzzsumo, Meltwater, Klipfolio, Hubspot, Google Analytics, Mixpanel, etc. Confident with digital data (web, search, social, mobile; quantitative and qualitative), able to guide analytics projects and derive meaningful insights that can inform the strategic approach and yield hyper-targeted, high- impact communications strategies Team player, ability to work cooperatively across teams Prior supervisory experience and ability to develop junior team members Fluent English and excellent communications skills (written and oral), additional languages a plus Excellent organizational, communications and interpersonal skills Handles conflict diplomatically Delivers and accepts feedback well Has earned respect (internally and externally) and has leadership presence Confident and compelling style in communicating with clients, teams and external stakeholders Solid client relationship building and presentation skills Positive, professional, and flexible attitude that lends itself to quality client service Experienced in successfully managing resources and budgets Demonstrates keen critical thinking skills and proactivity Flexible and dynamic (e.g., willing to change and evolve thinking) Resourceful and proactively seeks solutions to challenges Knowledge of relevant guidelines and legislation as they pertain to digital marketing (e.g., GDPR) or to health communications (e.g., FDA or ABPI guidelines) Recognized project management aptitude Benefits include: Generous annual leave Contributory company pension scheme Life insurance cover and income protection Private medical insurance Discretionary bonus scheme Season ticket loan . click apply for full job details
May 18, 2024
Full time
In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insight and human centricity. As part of a global digital team you will play a key role in developing innovation-driven solutions.Bringingtogether data, omnichannel, content delivery, marketing technology, social media and automation expertise,to generate groundbreaking commercial impact for the best health organizations in the world." JOB SUMMARY Location: UK. hybrid or remote The Director, Digital will be a passionate digital strategist with hands-on planning, management, and implementation of digital programs. Typically, the Director, Digital: Serves as senior lead representing the digital team for digital clients and / or major projects depending on overall scope of the client engagement Has over 7 years relevant experience, including health comms experience. Manages assigned projects independently with 1-2 direct reports Derive insight from data, independently develop strategic omnichannel solutions, and facilitate client workshops. Actively participates in new business efforts, whether growing current business or helping to secure new clients Reports into the Vice President, Senior Vice President or Executive Vice President Some international travel and flexibility when working across time zones required. KEY RESPONSIBILITIES Client Partnership Develops and cultivates relationships with clients and external audiences Thoughtfully counsels clients based on digital landscape and business goals, showcasing ability to marry digital tactics up to client's broader strategy; takes immediate action on client feedback Develops digital strategies based on client objectives, defining measurable KPIs and proactively assessing results on an ongoing basis to evolve benchmarks, inform channel/content strategy and ensure success Proactively directs planning and execution of digital projects ensuring timeliness, efficiency and high-quality delivery of results Possesses skills necessary to handle issues management, mobilizing teams to respond to issues and provide strategically sound recommendations to clients on how to handle/address issues Deep experience in developing digital SOPs/playbooks and establishing channel management guidelines (e.g., website management, SEO, email, social platform) Ability to coach and train client and internal teams in digital best practices (e.g., 101 sessions) in collaboration with EVP Plays active role in developing and tracking budgets related to client digital activities, with ability to mentor mid-to-junior level staff on financials as appropriate Supports Global Head of Digital and Head of Social Media in monthly/quarterly forecasting and developing digital staff plans for core clients Manages multiple priorities at once and with ease Serves as quality control and final review of digital content/assets prior to client delivery Business Development & Operations Researches, develops and presents new business proposals, gaining more confidence and experience leading new business efforts Participates in organic/new business pitches with confidence Identifies and realizes opportunities for organic account growth by offering new digital tactics, ideas and upsells current offering on the account where they are embedded Understands key issues to be considered when making decisions and has the ability to formulate strong recommendations based on experience and data Utilizes data to drive agency recommendations and idea generation including ability to lead social listening, channel/content audit, user journey/persona development and other research projects to uncover clear and actionable insights Demonstrates in-depth knowledge of digital strategies and platform nuances across social, mobile and web platforms in addition to content and storytelling trends Demonstrates an understanding of Evoke Kyne's mission and values and a commitment to the growth and success of the company Collaborates with EVP to continue to enhance digital capabilities, suggesting new offerings or ways to elevate current practices and approaches Leadership & Teamwork Works collaboratively with account teams and other specialty teams, with ability to seamlessly flex between teams/management styles Demonstrates initiative, resourcefulness and works through issues independently in as much as possible and effectively collaborates when appropriate Serves as a resource to account teams to educate and provide strategic counsel on digital and influencer programs Proactively seeks out professional development opportunities, skillset growth Assists in onboarding new specialty team members and account team members, coaching on best practices for working with digital team Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (copywriting, research, project management, community management, etc.) Acts as a role model for junior team members Conducts annual reviews for direct reports (as appropriate) and regular check-ins, overseeing professional development and opportunities for growth and advancement Supervises junior staff by mentoring, motivating, coaching and providing clear and consistent feedback Be a change agent internally and with partners and clients - leading the way in best practice digital communications, problem-solving, coaching and building buy-in and consensus for innovative approaches Able to gather information to make appropriate decisions for clients and internal teams Role models company values and inspires an inclusive culture Effective Communication Plays a major part in drafting and providing oversight in development of digital strategies inclusive of those for corporate and unbranded/patient channels Robust knowledge of digital best practices across channels and keen eye for reviewing digital content for consistency, voice, channel nuances, brand/program style and developing analytics reports to report on results Collaborates with account teams to set appropriate timelines and follows established processes of leveraging strategic briefs and ensuring digital team inclusion as appropriate Leads key aspects of client interactions and liaison with external agency and third-party partners to further develop communications skills Continues to proactively seek opportunities to further hone communications skills, including presentation skills Manages and monitors workflow on accounts, anticipating and flagging staffing issues and offering solutions to EVP Qualifications Bachelor's degree, preferably in communications, marketing or digital Significant communications or related marketing / communications / digital / social experience; global health issues or health product communications experience preferred Ability to develop and maintain effective relationships/partnerships (internally and externally) Track record of building successful digital and social campaigns. Experience with social media strategy, content creation and campaign management - organic and paid initiatives. Experience developing and managing multichannel content calendars and with CMS such as WordPress. Proficiency with online/social research and analytics platforms such as Netbase, Sprinklr, Buffer, Buzzsumo, Meltwater, Klipfolio, Hubspot, Google Analytics, Mixpanel, etc. Confident with digital data (web, search, social, mobile; quantitative and qualitative), able to guide analytics projects and derive meaningful insights that can inform the strategic approach and yield hyper-targeted, high- impact communications strategies Team player, ability to work cooperatively across teams Prior supervisory experience and ability to develop junior team members Fluent English and excellent communications skills (written and oral), additional languages a plus Excellent organizational, communications and interpersonal skills Handles conflict diplomatically Delivers and accepts feedback well Has earned respect (internally and externally) and has leadership presence Confident and compelling style in communicating with clients, teams and external stakeholders Solid client relationship building and presentation skills Positive, professional, and flexible attitude that lends itself to quality client service Experienced in successfully managing resources and budgets Demonstrates keen critical thinking skills and proactivity Flexible and dynamic (e.g., willing to change and evolve thinking) Resourceful and proactively seeks solutions to challenges Knowledge of relevant guidelines and legislation as they pertain to digital marketing (e.g., GDPR) or to health communications (e.g., FDA or ABPI guidelines) Recognized project management aptitude Benefits include: Generous annual leave Contributory company pension scheme Life insurance cover and income protection Private medical insurance Discretionary bonus scheme Season ticket loan . click apply for full job details
Group Account Director, Business Director Apply Now Group Account Director, Business Director at OLIVER London, United Kingdom Welcome to Oliver Agency, where creativity meets innovation, and every idea has the potential to transform the landscape of marketing. As a leading force in the industry, we're on the lookout for passionate individuals who are ready to deliver some of the most creative projects, push boundaries, challenge the status quo, and drive unparalleled results for our clients. If you thrive in a dynamic environment where collaboration and creativity reign supreme, then join us in shaping the future of advertising at Oliver Agency. If you are an ambitious, driven Group Account Director or higher, seeking an environment that thrives on creativity and collaboration, Oliver Agency is the perfect place for you. Join us as we create the future of advertising and elevate your career to new heights. Let's work together to make the extraordinary happen! WHAT YOU WILL BE DOING As a leader in true collaboration with our clients, your primary responsibility is to ensure a positive client experience by maintaining brand guardianship across projects. Key aspects include: Build strong, effective relationships with clients, proactively organising and influencing client interactions, and fostering excellent communication through articulate written and verbal presentations. Utilise financial acumen, strategic thinking, and creativity to drive account growth and develop a top-tier agency service. Capitalise on new and existing business opportunities, contributing to the continuous expansion and commercial success of the organisation. Develop and mentor junior team members, providing guidance and support for their professional growth and success. Apply your comprehensive understanding of IIG group products to optimise client account performance and facilitate seamless integration with client-side teams. Generate innovative ideas and actively participate in studio output, ensuring a consistently high standard of creative work. Demonstrate expertise in Microsoft Office and related software, utilising these tools to effectively manage accounts and support client needs. WHAT GOOD LOOKS LIKE Proven experience managing multi-media campaigns for major brands and excellent client engagement skills. Strong account leadership, financial acumen, and strategic thinking. History of driving commercial growth and developing junior team members. Outstanding communication, presentation, and rapport-building abilities. Deep understanding of IIG group products and client-side team integration. Creative problem-solving skills with practical contributions to studio output. Proficiency in Microsoft Office and related software. Demonstrated success in decision-making, leadership, and managing multiple priorities. Be the change! You prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role. OUR COMPANY Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 5000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OUR VALUES We are a company built on our values, we have given you a brief overview below but would love to tell you more. Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws. What are your salary expectations (gross, per annum)? Which type of media have you worked across? Above the line Below the line Integrated Digital Social CRM Other Which of these industries do you have specific experience in? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other Are you opposed to working for any of these industries? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other How did you hear about this job? If you are selected for interview is there anything we should take in to consideration? Please say yes or no as to whether you have worked for the following agencies in the last 7 years, Inside Ideas Group, Aylesworth Fleming, MORE, OLIVER UK, Dare or Adjust Your Set Do you have the legal right to work in the UK? If you are an EU citizen who is already working & living in the UK, please can you confirm if you have applied for your Settled or Pre-settled status and which you hold? Settled Pre-settled n/a Point of Data Transfer When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Adjust Your Set ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or DARE("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Aylesworth Fleming ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing ("Controller"). Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Acknowledge/Confirm
May 18, 2024
Full time
Group Account Director, Business Director Apply Now Group Account Director, Business Director at OLIVER London, United Kingdom Welcome to Oliver Agency, where creativity meets innovation, and every idea has the potential to transform the landscape of marketing. As a leading force in the industry, we're on the lookout for passionate individuals who are ready to deliver some of the most creative projects, push boundaries, challenge the status quo, and drive unparalleled results for our clients. If you thrive in a dynamic environment where collaboration and creativity reign supreme, then join us in shaping the future of advertising at Oliver Agency. If you are an ambitious, driven Group Account Director or higher, seeking an environment that thrives on creativity and collaboration, Oliver Agency is the perfect place for you. Join us as we create the future of advertising and elevate your career to new heights. Let's work together to make the extraordinary happen! WHAT YOU WILL BE DOING As a leader in true collaboration with our clients, your primary responsibility is to ensure a positive client experience by maintaining brand guardianship across projects. Key aspects include: Build strong, effective relationships with clients, proactively organising and influencing client interactions, and fostering excellent communication through articulate written and verbal presentations. Utilise financial acumen, strategic thinking, and creativity to drive account growth and develop a top-tier agency service. Capitalise on new and existing business opportunities, contributing to the continuous expansion and commercial success of the organisation. Develop and mentor junior team members, providing guidance and support for their professional growth and success. Apply your comprehensive understanding of IIG group products to optimise client account performance and facilitate seamless integration with client-side teams. Generate innovative ideas and actively participate in studio output, ensuring a consistently high standard of creative work. Demonstrate expertise in Microsoft Office and related software, utilising these tools to effectively manage accounts and support client needs. WHAT GOOD LOOKS LIKE Proven experience managing multi-media campaigns for major brands and excellent client engagement skills. Strong account leadership, financial acumen, and strategic thinking. History of driving commercial growth and developing junior team members. Outstanding communication, presentation, and rapport-building abilities. Deep understanding of IIG group products and client-side team integration. Creative problem-solving skills with practical contributions to studio output. Proficiency in Microsoft Office and related software. Demonstrated success in decision-making, leadership, and managing multiple priorities. Be the change! You prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role. OUR COMPANY Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 5000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OUR VALUES We are a company built on our values, we have given you a brief overview below but would love to tell you more. Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws. What are your salary expectations (gross, per annum)? Which type of media have you worked across? Above the line Below the line Integrated Digital Social CRM Other Which of these industries do you have specific experience in? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other Are you opposed to working for any of these industries? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other How did you hear about this job? If you are selected for interview is there anything we should take in to consideration? Please say yes or no as to whether you have worked for the following agencies in the last 7 years, Inside Ideas Group, Aylesworth Fleming, MORE, OLIVER UK, Dare or Adjust Your Set Do you have the legal right to work in the UK? If you are an EU citizen who is already working & living in the UK, please can you confirm if you have applied for your Settled or Pre-settled status and which you hold? Settled Pre-settled n/a Point of Data Transfer When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Adjust Your Set ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or DARE("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Aylesworth Fleming ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing ("Controller"). Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Acknowledge/Confirm
Account Director, Senior Account Director Apply Now Account Director, Senior Account Director at OLIVER London, United Kingdom Welcome to Oliver Agency, where creativity meets innovation, and every idea has the potential to transform the landscape of marketing. As a leading force in the industry, we're on the lookout for passionate individuals who are ready to deliver some of the most creative projects, push boundaries, challenge the status quo, and drive unparalleled results for our clients. If you thrive in a dynamic environment where collaboration and creativity reign supreme, then join us in shaping the future of advertising at Oliver Agency. If you are an Account Director or Senior Account Director, we want to hear from you. WHAT YOU WILL BE DOING Work in true collaboration with our clients and be responsible for brand guardianship on their projects to ensure that the client experience is as positive as possible. Take financial control of accounts, including profitability, accuracy of forecasting, late payment , as well as fee negotiation, providing regular and timely reports to the Senior Account Director. Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP. Accountable for the delivery of growth targets for the account. Act as an e scalation point if client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this. Negotiate to create win-win compromises with your client on behalf of your team members where needed. Identify new business opportunities through relationships, introducing OLIVER capabilities where appropriate . WHAT GOOD LOOKS LIKE Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth A proven track record of commercial growth across new and existing business First-rate communication skills, with the ability to be articulate in person and in writing. Strong presentation skills with an innate ability to build rapport. The ability to manage and develop junior team members. A clear understanding of all IIG group products and how to utilise this knowledge to the accounts' advantage. Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service. Highly creative with the ability to generate ideas and practically contribute to studio output. Proficient in Microsoft Office and other related software . Be the change! You prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role. OUR COMPANY Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 5000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OUR VALUES We are a company built on our values, we have given you a brief overview below but would love to tell you more. Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws. What are your salary expectations (gross, per annum)? Which type of media have you worked across? Above the line Below the line Integrated Digital Social CRM Other Which of these industries do you have specific experience in? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other Are you opposed to working for any of these industries? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other How did you hear about this job? If you are selected for interview is there anything we should take in to consideration? Please say yes or no as to whether you have worked for the following agencies in the last 7 years, Inside Ideas Group, Aylesworth Fleming, MORE, OLIVER UK, Dare or Adjust Your Set Do you have the legal right to work in the UK? If you are an EU citizen who is already working & living in the UK, please can you confirm if you have applied for your Settled or Pre-settled status and which you hold? Settled Pre-settled n/a Point of Data Transfer When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Adjust Your Set ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or DARE("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Aylesworth Fleming ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing ("Controller"). Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Acknowledge/Confirm
May 18, 2024
Full time
Account Director, Senior Account Director Apply Now Account Director, Senior Account Director at OLIVER London, United Kingdom Welcome to Oliver Agency, where creativity meets innovation, and every idea has the potential to transform the landscape of marketing. As a leading force in the industry, we're on the lookout for passionate individuals who are ready to deliver some of the most creative projects, push boundaries, challenge the status quo, and drive unparalleled results for our clients. If you thrive in a dynamic environment where collaboration and creativity reign supreme, then join us in shaping the future of advertising at Oliver Agency. If you are an Account Director or Senior Account Director, we want to hear from you. WHAT YOU WILL BE DOING Work in true collaboration with our clients and be responsible for brand guardianship on their projects to ensure that the client experience is as positive as possible. Take financial control of accounts, including profitability, accuracy of forecasting, late payment , as well as fee negotiation, providing regular and timely reports to the Senior Account Director. Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP. Accountable for the delivery of growth targets for the account. Act as an e scalation point if client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this. Negotiate to create win-win compromises with your client on behalf of your team members where needed. Identify new business opportunities through relationships, introducing OLIVER capabilities where appropriate . WHAT GOOD LOOKS LIKE Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth A proven track record of commercial growth across new and existing business First-rate communication skills, with the ability to be articulate in person and in writing. Strong presentation skills with an innate ability to build rapport. The ability to manage and develop junior team members. A clear understanding of all IIG group products and how to utilise this knowledge to the accounts' advantage. Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service. Highly creative with the ability to generate ideas and practically contribute to studio output. Proficient in Microsoft Office and other related software . Be the change! You prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role. OUR COMPANY Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 5000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OUR VALUES We are a company built on our values, we have given you a brief overview below but would love to tell you more. Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws. What are your salary expectations (gross, per annum)? Which type of media have you worked across? Above the line Below the line Integrated Digital Social CRM Other Which of these industries do you have specific experience in? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other Are you opposed to working for any of these industries? Automotive Financial Services Agriculture Retail Healthcare Pharmaceuticals Telecommunication Fashion Beauty FMCG Government Professional Services Food and Beverage Tech Sports Manufacturing Property Legal Media and Publications Tobacco Betting Other How did you hear about this job? If you are selected for interview is there anything we should take in to consideration? Please say yes or no as to whether you have worked for the following agencies in the last 7 years, Inside Ideas Group, Aylesworth Fleming, MORE, OLIVER UK, Dare or Adjust Your Set Do you have the legal right to work in the UK? If you are an EU citizen who is already working & living in the UK, please can you confirm if you have applied for your Settled or Pre-settled status and which you hold? Settled Pre-settled n/a Point of Data Transfer When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Adjust Your Set ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or DARE("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing or Aylesworth Fleming ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing ("Controller"). Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Acknowledge/Confirm
VOIP Operations Supervisor Newark 28,000 Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is an exciting opportunity to join our client as the VOIP Operations Supervisor, as you will have career development and one to one training. You will be responsible as the primary contact for clients, providing technical assistance and troubleshooting support for IT and telecom related issues. Responsibilities: Respond to enquiries via phone, email and ticketing system in a professional and timely manner Serve as the first point of contact for clients seeking technical assistance with IT and Telecom related issues Troubleshoot and resolve issues related to hardware and software issues related to computers, network devices, VOIP phones and telecommunications services Provide guidance and support to clients on resolving technical issues Document all support interactions and solutions Collaborate with other support team members to share knowledge and best practices Engaging with suppliers, sales and clients from order to delivery Skills: Strong technical aptitude with ability to troubleshoot Previous experience within a customer support role, preferably in IT or telecommunications industry Microsoft office (Excel and MS Outlook in particular) Familiarity with IT and telecoms systems, including computers, servers, routers, switches, VOIP phones etc Excellent communication skills with a customer focused approach Ability to multitask and prioritise Experience working with ticketing systems If you are a dedicated and customer focused individual with a passion for technology and a desire to provide exceptional support, we want to hear from you! Due to the number of applications, we will only respond to candidates with the matching requirements.
May 18, 2024
Full time
VOIP Operations Supervisor Newark 28,000 Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is an exciting opportunity to join our client as the VOIP Operations Supervisor, as you will have career development and one to one training. You will be responsible as the primary contact for clients, providing technical assistance and troubleshooting support for IT and telecom related issues. Responsibilities: Respond to enquiries via phone, email and ticketing system in a professional and timely manner Serve as the first point of contact for clients seeking technical assistance with IT and Telecom related issues Troubleshoot and resolve issues related to hardware and software issues related to computers, network devices, VOIP phones and telecommunications services Provide guidance and support to clients on resolving technical issues Document all support interactions and solutions Collaborate with other support team members to share knowledge and best practices Engaging with suppliers, sales and clients from order to delivery Skills: Strong technical aptitude with ability to troubleshoot Previous experience within a customer support role, preferably in IT or telecommunications industry Microsoft office (Excel and MS Outlook in particular) Familiarity with IT and telecoms systems, including computers, servers, routers, switches, VOIP phones etc Excellent communication skills with a customer focused approach Ability to multitask and prioritise Experience working with ticketing systems If you are a dedicated and customer focused individual with a passion for technology and a desire to provide exceptional support, we want to hear from you! Due to the number of applications, we will only respond to candidates with the matching requirements.
With 30 years' in the data communication industry, providing cabling solutions to the defence, manufacturing, health and other industries, our client is now looking to appoint a Project Manager to cover the South West region. Candidates will ideally be located around Bristol, Bath, Trowbridge or Swindon areas. 35,000 - 55,000 per annum + company vehicle Pension - 4% company contribution Life assurance - 3x annual salary 22 holiday days + 8 bank holidays GP24 - 24 hour access to a GP Cycle to work scheme Flu vaccinations Eye care contribution - eye tests and glasses 40 hour working week - 07:30 - 16:30 The role: Supervision/management of teams of 4 and up engineers and subcontract companies Site surveys and quoting work (materials and labour) Production of bill of materials - post survey Organising materials, deliveries, and POs Working within large manufacturing shop floor environments on BAU (business as usual) / Projects Complete office re-wires, installation, and patching Assisting the customer in design and installation Site designs for cable runs and outlet presentation Installation and termination and testing of CAT5/6/6A, voice cabling Fault investigation and fixing Testing with Fluke DTX/DSX Installation of cable containment Training of new staff to expected high standards Organising teams installing data cabling Site surveys and quoting man hours for sections of the project Experienced in high-level works on MEWPs Experience: Currently operating at a Senior/Lead Supervisor or new/developing Project Manager level - all ranges of experience will be considered 5 years' industry experience within installation and testing of copper and fibre physical network infrastructure Knowledgable in cabling, quality standards and safe working practices Demonstrable project management, organisation and customer communication experience To Apply This is an excellent opportunity in a challenging, fast paced and vibrant business. Interested parties should apply online or call the office for more information, complete confidentiality guaranteed.
May 18, 2024
Full time
With 30 years' in the data communication industry, providing cabling solutions to the defence, manufacturing, health and other industries, our client is now looking to appoint a Project Manager to cover the South West region. Candidates will ideally be located around Bristol, Bath, Trowbridge or Swindon areas. 35,000 - 55,000 per annum + company vehicle Pension - 4% company contribution Life assurance - 3x annual salary 22 holiday days + 8 bank holidays GP24 - 24 hour access to a GP Cycle to work scheme Flu vaccinations Eye care contribution - eye tests and glasses 40 hour working week - 07:30 - 16:30 The role: Supervision/management of teams of 4 and up engineers and subcontract companies Site surveys and quoting work (materials and labour) Production of bill of materials - post survey Organising materials, deliveries, and POs Working within large manufacturing shop floor environments on BAU (business as usual) / Projects Complete office re-wires, installation, and patching Assisting the customer in design and installation Site designs for cable runs and outlet presentation Installation and termination and testing of CAT5/6/6A, voice cabling Fault investigation and fixing Testing with Fluke DTX/DSX Installation of cable containment Training of new staff to expected high standards Organising teams installing data cabling Site surveys and quoting man hours for sections of the project Experienced in high-level works on MEWPs Experience: Currently operating at a Senior/Lead Supervisor or new/developing Project Manager level - all ranges of experience will be considered 5 years' industry experience within installation and testing of copper and fibre physical network infrastructure Knowledgable in cabling, quality standards and safe working practices Demonstrable project management, organisation and customer communication experience To Apply This is an excellent opportunity in a challenging, fast paced and vibrant business. Interested parties should apply online or call the office for more information, complete confidentiality guaranteed.
Computer Configuration Administrator Rugby (Central Park) (Apply online only) Mon - Fri 12.55 Urgent: Immediate Start PLEASE DON'T APPLY WITHOUT FIRST READING THE JOB ADVERT, YOU NEED A CERTAIN LEVEL OF EXPERIENCE. We are looking for a warehouse administrator with a strong knowledge of computer hardware / software to work within a busy warehouse in the Rugby area. This is a unique role where you allocate jobs to the right skilled operatives, follow a set process, and update information on a spreadsheet, feedback to supervisors on which orders are urgent and other general admin tasks. It's a warehouse role but with a strong focus on the back office / administrator functions. The shift is fixed Monday - Friday working (Apply online only) and is strictly full time (sorry, no part time options at all). To be considered -your CV MUST show some warehouse administration experience, you need a good understanding computer hardware / software and have worked within a role that requires some form of coordination / escalation work. Other skills include a great eye for detail, excellent communication skills and the ability to following a process. This role offers you: 12.55 p/hour. 40 hours paid per week. Weekly pay via SolviT Recruitment LTD. Excellent facilities. Job security. A nice career ladder to climb. APPLY NOW Applying is easy, just respond back to this advert with your CV clearly showing the skills needed and we will be in touch. Everyone will receive a reply but please PICK UP THE PHONE when we call from a 01455 number.
May 18, 2024
Seasonal
Computer Configuration Administrator Rugby (Central Park) (Apply online only) Mon - Fri 12.55 Urgent: Immediate Start PLEASE DON'T APPLY WITHOUT FIRST READING THE JOB ADVERT, YOU NEED A CERTAIN LEVEL OF EXPERIENCE. We are looking for a warehouse administrator with a strong knowledge of computer hardware / software to work within a busy warehouse in the Rugby area. This is a unique role where you allocate jobs to the right skilled operatives, follow a set process, and update information on a spreadsheet, feedback to supervisors on which orders are urgent and other general admin tasks. It's a warehouse role but with a strong focus on the back office / administrator functions. The shift is fixed Monday - Friday working (Apply online only) and is strictly full time (sorry, no part time options at all). To be considered -your CV MUST show some warehouse administration experience, you need a good understanding computer hardware / software and have worked within a role that requires some form of coordination / escalation work. Other skills include a great eye for detail, excellent communication skills and the ability to following a process. This role offers you: 12.55 p/hour. 40 hours paid per week. Weekly pay via SolviT Recruitment LTD. Excellent facilities. Job security. A nice career ladder to climb. APPLY NOW Applying is easy, just respond back to this advert with your CV clearly showing the skills needed and we will be in touch. Everyone will receive a reply but please PICK UP THE PHONE when we call from a 01455 number.
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist / Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: 38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 18, 2024
Full time
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist / Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: 38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Retail-FCL We specialise in retail banking and particularly optimisation of ATM networks and their associated systems. Our mission is to apply our extensive knowledge combined with latest technology such as Robotic Process Automation, AI and Machine Learning to deliver benefit to our customers. We manage transactions at automated devices, be that cash dispensers, deposit solutions or recycling ATMs, we see these devices morphing into kiosks as other transactions replace cash. Without any affiliations to other organisations we are able to bring a clear, independent and original thinking analysis to projects. We have been established since 2012 and are PCI compliant and also a Carbon Neutral business. We are also proud to have been awarded the Queen's Award for Enterprise: International trade in 2022. The IT function is responsible for all network, telephony, application, and cloud infrastructure, as well as security, incident management and IT policy. The IT function directly enables the smooth running of the business, ensuring all staff have access to the tools and services required to do their job, whilst remaining secure and compliant. The opportunity now exists to join a young and dynamic company as IT Manager to grow our global business in an industry changing at rapid speed with huge opportunities. Key Accountabilities Office Infrastructure: the office is securely connected, and all staff have access to the networks and hardware needed to perform their role (e.g. network and security, devices, printers, conference facilities). Application Management: all staff have access to the applications needed to perform their role (e.g. Micos, KTC, Fresh Desk, desktop software and security). Telephony Management: the telephony platform operates as designed, monitored, secure and configurable to suit the current demands of the business. Cloud Management (Azure): all cloud-based environments are monitored, secure, available, and accessible to those who need them. Costs are monitored and controlled. Supplier Management: all technical third parties and suppliers are closely managed during projects and BAU to provide the outcomes and support required, at the best price, with escalations in place when milestones and SLAs are missed. IT Helpdesk: for all colleagues to easily report IT requests and incidents and for IT to effectively manage requests and incidents to defined SLAs. IT Policies: the business has well-defined policies so that its position regarding IT is clear, with sufficient training and awareness in place so that everyone is aware of their obligations (Supervisor/Manager). IT Reporting: there is sufficient documentation and reporting in place providing evidence that the above objectives are being monitored and met, and where not met a back to green plan exists (Supervisor/Manager). Qualifications and Experience Previous working experience in IT, minimum 3 - 5 years. Recognised qualification in Technology, Computer Science or Management Information Systems (MIS) or demonstrable experience Proficient with Windows OS. Strong troubleshooting and critical thinking skills. Excellent customer focus. Excellent written and oral communication skills. Familiar with a range of software and hardware
May 18, 2024
Full time
Retail-FCL We specialise in retail banking and particularly optimisation of ATM networks and their associated systems. Our mission is to apply our extensive knowledge combined with latest technology such as Robotic Process Automation, AI and Machine Learning to deliver benefit to our customers. We manage transactions at automated devices, be that cash dispensers, deposit solutions or recycling ATMs, we see these devices morphing into kiosks as other transactions replace cash. Without any affiliations to other organisations we are able to bring a clear, independent and original thinking analysis to projects. We have been established since 2012 and are PCI compliant and also a Carbon Neutral business. We are also proud to have been awarded the Queen's Award for Enterprise: International trade in 2022. The IT function is responsible for all network, telephony, application, and cloud infrastructure, as well as security, incident management and IT policy. The IT function directly enables the smooth running of the business, ensuring all staff have access to the tools and services required to do their job, whilst remaining secure and compliant. The opportunity now exists to join a young and dynamic company as IT Manager to grow our global business in an industry changing at rapid speed with huge opportunities. Key Accountabilities Office Infrastructure: the office is securely connected, and all staff have access to the networks and hardware needed to perform their role (e.g. network and security, devices, printers, conference facilities). Application Management: all staff have access to the applications needed to perform their role (e.g. Micos, KTC, Fresh Desk, desktop software and security). Telephony Management: the telephony platform operates as designed, monitored, secure and configurable to suit the current demands of the business. Cloud Management (Azure): all cloud-based environments are monitored, secure, available, and accessible to those who need them. Costs are monitored and controlled. Supplier Management: all technical third parties and suppliers are closely managed during projects and BAU to provide the outcomes and support required, at the best price, with escalations in place when milestones and SLAs are missed. IT Helpdesk: for all colleagues to easily report IT requests and incidents and for IT to effectively manage requests and incidents to defined SLAs. IT Policies: the business has well-defined policies so that its position regarding IT is clear, with sufficient training and awareness in place so that everyone is aware of their obligations (Supervisor/Manager). IT Reporting: there is sufficient documentation and reporting in place providing evidence that the above objectives are being monitored and met, and where not met a back to green plan exists (Supervisor/Manager). Qualifications and Experience Previous working experience in IT, minimum 3 - 5 years. Recognised qualification in Technology, Computer Science or Management Information Systems (MIS) or demonstrable experience Proficient with Windows OS. Strong troubleshooting and critical thinking skills. Excellent customer focus. Excellent written and oral communication skills. Familiar with a range of software and hardware
My client is a leading light in the telecoms and IT industry with over 20 years of delivering business solutions! Their honest, reliable, and transparent approach to telecoms, with unparalleled levels of customer service has ensured their business has a strong reputation in the sector. With a range of carefully selected partners, their customers get a communications solution that suits their needs now, and in the future. As a result of continued growth and the expansion of their product portfolio with cutting-edge technology solutions, they have an exciting opportunity for a new Business Opportunities Executive. People are at the heart of their business, and they are committed to cultivating an environment where everyone loves what they do. They offer several employee benefits such as hybrid working options, monthly prize draws, exciting career development and training opportunities as well as regular company social events organised by the Events Committee. As a company they are looking for someone they can develop long term, into a field-based BDM. You will be experienced in Telesales and Business Development within the Telecoms and IT Sector, hungry to succeed with ambitions to climb the sales ladder. The Role NGc are looking for an experienced opportunity generator looking to develop themselves into either supervisor / management or to into new business Field Sales As the first point of contact, you will be reaching out to prospective clients and discussing their current Telecoms and IT systems. Whilst representing the brand to the highest level you will explore the needs of the prospective client and demonstrate how the organisation can assist in improving their current solutions. By building confidence with the prospective client, you will meet your targets and generate appointments. Roles and Responsibilities Booking appointments Providing a high level of customer service Working towards and exceeding daily, weekly and monthly targets Following a mixture of warm and cold leads Continually build a pipeline of new business, upselling and cross selling at every given opportunity CRM management Hitting team and individual targets Information gathering Diary management Knowledge, Qualifications and Skills Telecoms experience is desirable Sales experience is desirable Excellent communication skills Excellent attitude Staff Benefits Company backed Pension Scheme Each Friday will be dress down and an early finish will be available subject to performance. 24 days holiday entitlement excluding bank holidays increasing 1 day per year (raising to 27 max) Additional Holiday day for your Birthday Opportunity to grow above and beyond within the company through in house and partner training Job Types: Full-time, Permanent Salary: 22,000- 28,000.00 per Annum Plus Uncapped Commission OTE
May 17, 2024
Full time
My client is a leading light in the telecoms and IT industry with over 20 years of delivering business solutions! Their honest, reliable, and transparent approach to telecoms, with unparalleled levels of customer service has ensured their business has a strong reputation in the sector. With a range of carefully selected partners, their customers get a communications solution that suits their needs now, and in the future. As a result of continued growth and the expansion of their product portfolio with cutting-edge technology solutions, they have an exciting opportunity for a new Business Opportunities Executive. People are at the heart of their business, and they are committed to cultivating an environment where everyone loves what they do. They offer several employee benefits such as hybrid working options, monthly prize draws, exciting career development and training opportunities as well as regular company social events organised by the Events Committee. As a company they are looking for someone they can develop long term, into a field-based BDM. You will be experienced in Telesales and Business Development within the Telecoms and IT Sector, hungry to succeed with ambitions to climb the sales ladder. The Role NGc are looking for an experienced opportunity generator looking to develop themselves into either supervisor / management or to into new business Field Sales As the first point of contact, you will be reaching out to prospective clients and discussing their current Telecoms and IT systems. Whilst representing the brand to the highest level you will explore the needs of the prospective client and demonstrate how the organisation can assist in improving their current solutions. By building confidence with the prospective client, you will meet your targets and generate appointments. Roles and Responsibilities Booking appointments Providing a high level of customer service Working towards and exceeding daily, weekly and monthly targets Following a mixture of warm and cold leads Continually build a pipeline of new business, upselling and cross selling at every given opportunity CRM management Hitting team and individual targets Information gathering Diary management Knowledge, Qualifications and Skills Telecoms experience is desirable Sales experience is desirable Excellent communication skills Excellent attitude Staff Benefits Company backed Pension Scheme Each Friday will be dress down and an early finish will be available subject to performance. 24 days holiday entitlement excluding bank holidays increasing 1 day per year (raising to 27 max) Additional Holiday day for your Birthday Opportunity to grow above and beyond within the company through in house and partner training Job Types: Full-time, Permanent Salary: 22,000- 28,000.00 per Annum Plus Uncapped Commission OTE
Role: Senior Project Manager Salary: £40k-£45k plus £5k car allowance Job Status: Permanent/Full-Time Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Attend clients sites to assess and estimate costs for delivering a project with timelines Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
May 17, 2024
Full time
Role: Senior Project Manager Salary: £40k-£45k plus £5k car allowance Job Status: Permanent/Full-Time Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Attend clients sites to assess and estimate costs for delivering a project with timelines Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
HEALTH INFORMATICS MANAGER Permanent - Up to £(phone number removed) per year depending on experience - Hybrid - Greater Manchester Full time 37.5 hours per week - Monday - Friday Job description We are working with a brand new client who are looking to employ a Health Informatics Manager. The team are passionate about accurate and high-quality information and understand its importance within the decision-making process. Working with and supporting key stakeholders, the Informatics Supervisor will lead a team to deliver data-driven insights into multiple operational processes. Key Duties You will be responsible to act as a relationship manager between the operational services, the informatics team and external organisations. You will also be responsible for data processes to support the submission of all national and contractual requirements - Commissioning Data Sets (CSDS) and Secondary Uses Services (SUS). As the Health Informatics Manager you will be expected to work with senior management, both clinical and non-clinical across this established organisation to bring an increase in confidence in the recording and analysis of data, ensuring a consistent approach across all departments. To support the development and implementation of data quality improvement across their hospitals. Ensure data requests are completed within the assigned SLA. You will be responsible for managing the workload of the team. To be continually improving the relationship between their department and external services and organisations, such as ICB's and NHS England. You must be confident presenting information to both internal and external groups, for example, CCG meetings and operational meetings. High Knowledge of SQL. To be able to create, modify and review bespoke reports when needed in SQL, SSRS, Excel or Power BI. You will be expected to have knowledge of NHS datasets and you will be responsible for the development of staff, including holding regular 1 to 1's with their apprentices and trainees. You will be expected to stand in for the Informatics Project Manager in times of absence. Essential Criteria Ability to collate, analyse and interpret complex datasets and an ability to explain complex analytical methods to non-analytical people Proven ability to manage multiple stakeholders Identify underlying problems by analysing information and find effective solutions Manage a workflow and achieve short deadlines Strong interpersonal and communication skills Work in an environment where there are frequent interruptions Advanced Level of MS Excel including VBA s, Macros and Power Query. Experience working with and combining data contained within different data sources using SQL Experience of using SSRS and Power BI Experience of working to tight deadlines Previous line management experience If you are a real self-starter who has an interest in data, producing and analysing reports and also someone who is enthusiastic about learning new, specialist knowledge, then this could be the role for you. For more information, contact Marion Greys is a leading Specialist Clinical Coding Recruitment Company who works with many leading organisations within the UK. If you are a Clinical Coder, Senior Clinical Coder, Auditor, or Clinical Coding Manager for Permanent, Contract, or Weekend work please contact us.
May 17, 2024
Full time
HEALTH INFORMATICS MANAGER Permanent - Up to £(phone number removed) per year depending on experience - Hybrid - Greater Manchester Full time 37.5 hours per week - Monday - Friday Job description We are working with a brand new client who are looking to employ a Health Informatics Manager. The team are passionate about accurate and high-quality information and understand its importance within the decision-making process. Working with and supporting key stakeholders, the Informatics Supervisor will lead a team to deliver data-driven insights into multiple operational processes. Key Duties You will be responsible to act as a relationship manager between the operational services, the informatics team and external organisations. You will also be responsible for data processes to support the submission of all national and contractual requirements - Commissioning Data Sets (CSDS) and Secondary Uses Services (SUS). As the Health Informatics Manager you will be expected to work with senior management, both clinical and non-clinical across this established organisation to bring an increase in confidence in the recording and analysis of data, ensuring a consistent approach across all departments. To support the development and implementation of data quality improvement across their hospitals. Ensure data requests are completed within the assigned SLA. You will be responsible for managing the workload of the team. To be continually improving the relationship between their department and external services and organisations, such as ICB's and NHS England. You must be confident presenting information to both internal and external groups, for example, CCG meetings and operational meetings. High Knowledge of SQL. To be able to create, modify and review bespoke reports when needed in SQL, SSRS, Excel or Power BI. You will be expected to have knowledge of NHS datasets and you will be responsible for the development of staff, including holding regular 1 to 1's with their apprentices and trainees. You will be expected to stand in for the Informatics Project Manager in times of absence. Essential Criteria Ability to collate, analyse and interpret complex datasets and an ability to explain complex analytical methods to non-analytical people Proven ability to manage multiple stakeholders Identify underlying problems by analysing information and find effective solutions Manage a workflow and achieve short deadlines Strong interpersonal and communication skills Work in an environment where there are frequent interruptions Advanced Level of MS Excel including VBA s, Macros and Power Query. Experience working with and combining data contained within different data sources using SQL Experience of using SSRS and Power BI Experience of working to tight deadlines Previous line management experience If you are a real self-starter who has an interest in data, producing and analysing reports and also someone who is enthusiastic about learning new, specialist knowledge, then this could be the role for you. For more information, contact Marion Greys is a leading Specialist Clinical Coding Recruitment Company who works with many leading organisations within the UK. If you are a Clinical Coder, Senior Clinical Coder, Auditor, or Clinical Coding Manager for Permanent, Contract, or Weekend work please contact us.
DCS are currently recruiting a Supervisor Data Engineer ready to make the move into Project Management based in the South West of England who deliver internal and external cabling related services within data communications. The successful candidate must have MOD and Data Centre experience. Job Purpose Responsibility for the overall delivery and for the financial accountability for projects that typically require the management of a Project team and/or Site Supervisor(s ) and/or subcontractors. Complete ownership and accountability of the delivery lifecycle from works request, survey and quotation, installation delivery, handover, documentation, contractor control, stakeholder management and customer satisfaction. Delivery of works in accordance with Health & Safety, Environment and Quality Procedures, Industry standards, Client and MOD standards, fully meeting Client expectations; to target and budget requirements. Ensuring the quality standards of both installations and service delivery as well as increasing revenue potential, and profitability and ensuring client retention and growth. Responsibilities Supervisor/on-site project manager (supervision/management of teams of 4 and up engineers and subcontract companies) Site surveys and quoting work (material and labour) Produce bill of materials post survey Organising materials, deliveries, and POs Work within live office environments, moves adds changes Work with large manufacturing shop floor environments on BAU / Projects Complete office re-wires, installation, and patching Arranging access and permits to work for various customer requirements Assisted the customer in design and installation Site designs for cable runs and outlet presentation Installation and termination and testing of CAT5/6/6A, voice cabling Installation and termination of fibre cabling, including splicing Fault investigation and fixing Testing with Fluke DTX/DSX Downloading and compiling Test results Installation of cable containment Training of new staff to expected high standards Organising teams installing data cabling Meeting deadlines and keeping the Customer content Strict health and safety on site regulations Site surveys and quoting man hours for sections of the project Site designs for internal and external cabling solutions Experienced in high-level works on MEWPs Experienced and knowledgeable in external cable installation Attending daily meetings with management on present and future installations including changes to the structured cabling plans Planning for structured cabling Overall responsibility for all installs including method statements in accordance with customer specifications Arranging all plant and machinery Liaison with other service providers Responsible for all sign off testing and commissioning results Participate in regular meetings / conference calls with the other area supervisors to discuss new updates and potential issues Please apply with an up to date CV. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
May 17, 2024
Full time
DCS are currently recruiting a Supervisor Data Engineer ready to make the move into Project Management based in the South West of England who deliver internal and external cabling related services within data communications. The successful candidate must have MOD and Data Centre experience. Job Purpose Responsibility for the overall delivery and for the financial accountability for projects that typically require the management of a Project team and/or Site Supervisor(s ) and/or subcontractors. Complete ownership and accountability of the delivery lifecycle from works request, survey and quotation, installation delivery, handover, documentation, contractor control, stakeholder management and customer satisfaction. Delivery of works in accordance with Health & Safety, Environment and Quality Procedures, Industry standards, Client and MOD standards, fully meeting Client expectations; to target and budget requirements. Ensuring the quality standards of both installations and service delivery as well as increasing revenue potential, and profitability and ensuring client retention and growth. Responsibilities Supervisor/on-site project manager (supervision/management of teams of 4 and up engineers and subcontract companies) Site surveys and quoting work (material and labour) Produce bill of materials post survey Organising materials, deliveries, and POs Work within live office environments, moves adds changes Work with large manufacturing shop floor environments on BAU / Projects Complete office re-wires, installation, and patching Arranging access and permits to work for various customer requirements Assisted the customer in design and installation Site designs for cable runs and outlet presentation Installation and termination and testing of CAT5/6/6A, voice cabling Installation and termination of fibre cabling, including splicing Fault investigation and fixing Testing with Fluke DTX/DSX Downloading and compiling Test results Installation of cable containment Training of new staff to expected high standards Organising teams installing data cabling Meeting deadlines and keeping the Customer content Strict health and safety on site regulations Site surveys and quoting man hours for sections of the project Site designs for internal and external cabling solutions Experienced in high-level works on MEWPs Experienced and knowledgeable in external cable installation Attending daily meetings with management on present and future installations including changes to the structured cabling plans Planning for structured cabling Overall responsibility for all installs including method statements in accordance with customer specifications Arranging all plant and machinery Liaison with other service providers Responsible for all sign off testing and commissioning results Participate in regular meetings / conference calls with the other area supervisors to discuss new updates and potential issues Please apply with an up to date CV. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Manager, Digital Forensics & Incident Response (DFIR) Are you a Cyber Security professional with experience in Digital Forensic and Incident response? Are you looking for tremendous exposure to a wide range of different cases and technologies, to be recognised for your accomplishments, while making a real impact? If yes, we would love to hear from you! Aon are recruiting for a Manager - DFIR to join our team. This is a hybrid role, meaning the flexibility to work from home and in our London office. If this sounds like you, but perhaps the commute is too far- please still get in touch! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As Manager, you are expected to bring extensive experience in the cybersecurity industry to bear on your casework. You will work at the direction of a Director or Managing Director in the unit to scope, coordinate, and provide peerless service on client cases which might require analysis of any technology used today: mobile devices, laptops and workstations, servers, networking switches, IoT devices, or cloud-based accounts and infrastructure. You will be expected to perform daily tasks associated with cyber breach response and investigations. As Manager, you are responsible for augmenting and strengthening your personal DFIR skill set, as well as helping develop the skills of the entire DFIR team. Support the most complex forensic analyses handled by the firm. Investigate network intrusions and other cybersecurity incidents to determine the cause and extent of the breach. Includes ability to perform host-based and network-based analysis across all major operating systems and network device platforms. Preserve, harvest and analyse data from electronic data sources, including laptop and desktop computers, servers, and mobile devices. Produce high-quality oral and written work product, presenting complex technical matters clearly and concisely. Form and articulate expert opinions based on analysis. Possess the experience, credibility, and integrity to perform as an expert witness. Consult with and take direction from supervisors, engagement managers, and clients regarding case investigation and status. Support the mentorship and technical development of junior Digital Forensics staff. Investigate instances of malicious code and documents to determine attack vectors and payloads. Develop and refine policies and procedures for forensic and malware analyses. Research, develop, and recommend hardware and software needed for incident response and help develop and maintain policies and procedures to analyse digital evidence. Participate in technical meetings and working groups to address issues related to cybersecurity and incident preparedness and ability to create targeted remediation plans for clients who have been compromised. How this opportunity is different We are the only team in the market that has the scope and breadth of services to offer clients in any area of the cyber life cycle. If you want to work on some of the highest profile and complex cases out there, we are that first responder. With teams in our state of the art DFIR labs, as well as virtual, your work will vary from day to day responding to breaches, nation state attacks, ransomware, just to name a few. The team works closely together to ensure learning, growth and career development. And we invest in you, in the form of mentorship and training budgets to attend security training and conferences. Skills and experience that will lead to success Digital forensics / incident response certification(s) such as SANS certifications (GCFA, GCIH etc), CREST certifications (CPIA, CRIA etc.), or equivalent. Deep experience with most common operating systems (Windows, macOS, Linux, iOS, Android) and their file systems (ext3/4, HFS+, APFS, NTFS, exFAT, etc.). Proficiency with industry-standard DFIR toolsets, such as X-Ways, EnCase, Axiom, Cellebrite, FTK and Volatility. Proficiency with database querying and analysis. Experience with cloud infrastructures for the enterprise, such as Amazon Web Services, G Suite, Office 365, and Azure. Experience with conducting log analysis of large datasets. Experience with command line tools (grep, sed, awk, python, and other programming languages. Familiarity with computer system hardware and software installation and troubleshooting. Well-developed analytic, qualitative, and quantitative reasoning skills and demonstrated creative problem-solving abilities. Proficiency with MS Office Applications, and familiarity with Windows, Macintosh and Linux operating systems. Preferred Experience Strong work ethic and motivation, with a demonstrated history of ability to lead a team and develop talent. Even stronger analytic, quantitative, and creative problem-solving abilities.Interest in building intellectual capital for the firm by writing blogs and creating internal tools for analysis.Ability to anticipate and respond to changing priorities and operate effectively in a dynamic, demand-based environment, requiring flexibility and responsiveness to client matters and needs.Strong verbal and written communication skills.Must be able to work collaboratively across departments and physical locations.Participation in technical meetings and working groups to address issues related to malware security, vulnerabilities, and issues of cybersecurity and preparedness.A high level of professionalism in all areas of performance.A constantly developed DFIR skill set, and proficiency with industry standard tools and practices, through outside training and research.Comfort with interm
May 17, 2024
Full time
Manager, Digital Forensics & Incident Response (DFIR) Are you a Cyber Security professional with experience in Digital Forensic and Incident response? Are you looking for tremendous exposure to a wide range of different cases and technologies, to be recognised for your accomplishments, while making a real impact? If yes, we would love to hear from you! Aon are recruiting for a Manager - DFIR to join our team. This is a hybrid role, meaning the flexibility to work from home and in our London office. If this sounds like you, but perhaps the commute is too far- please still get in touch! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As Manager, you are expected to bring extensive experience in the cybersecurity industry to bear on your casework. You will work at the direction of a Director or Managing Director in the unit to scope, coordinate, and provide peerless service on client cases which might require analysis of any technology used today: mobile devices, laptops and workstations, servers, networking switches, IoT devices, or cloud-based accounts and infrastructure. You will be expected to perform daily tasks associated with cyber breach response and investigations. As Manager, you are responsible for augmenting and strengthening your personal DFIR skill set, as well as helping develop the skills of the entire DFIR team. Support the most complex forensic analyses handled by the firm. Investigate network intrusions and other cybersecurity incidents to determine the cause and extent of the breach. Includes ability to perform host-based and network-based analysis across all major operating systems and network device platforms. Preserve, harvest and analyse data from electronic data sources, including laptop and desktop computers, servers, and mobile devices. Produce high-quality oral and written work product, presenting complex technical matters clearly and concisely. Form and articulate expert opinions based on analysis. Possess the experience, credibility, and integrity to perform as an expert witness. Consult with and take direction from supervisors, engagement managers, and clients regarding case investigation and status. Support the mentorship and technical development of junior Digital Forensics staff. Investigate instances of malicious code and documents to determine attack vectors and payloads. Develop and refine policies and procedures for forensic and malware analyses. Research, develop, and recommend hardware and software needed for incident response and help develop and maintain policies and procedures to analyse digital evidence. Participate in technical meetings and working groups to address issues related to cybersecurity and incident preparedness and ability to create targeted remediation plans for clients who have been compromised. How this opportunity is different We are the only team in the market that has the scope and breadth of services to offer clients in any area of the cyber life cycle. If you want to work on some of the highest profile and complex cases out there, we are that first responder. With teams in our state of the art DFIR labs, as well as virtual, your work will vary from day to day responding to breaches, nation state attacks, ransomware, just to name a few. The team works closely together to ensure learning, growth and career development. And we invest in you, in the form of mentorship and training budgets to attend security training and conferences. Skills and experience that will lead to success Digital forensics / incident response certification(s) such as SANS certifications (GCFA, GCIH etc), CREST certifications (CPIA, CRIA etc.), or equivalent. Deep experience with most common operating systems (Windows, macOS, Linux, iOS, Android) and their file systems (ext3/4, HFS+, APFS, NTFS, exFAT, etc.). Proficiency with industry-standard DFIR toolsets, such as X-Ways, EnCase, Axiom, Cellebrite, FTK and Volatility. Proficiency with database querying and analysis. Experience with cloud infrastructures for the enterprise, such as Amazon Web Services, G Suite, Office 365, and Azure. Experience with conducting log analysis of large datasets. Experience with command line tools (grep, sed, awk, python, and other programming languages. Familiarity with computer system hardware and software installation and troubleshooting. Well-developed analytic, qualitative, and quantitative reasoning skills and demonstrated creative problem-solving abilities. Proficiency with MS Office Applications, and familiarity with Windows, Macintosh and Linux operating systems. Preferred Experience Strong work ethic and motivation, with a demonstrated history of ability to lead a team and develop talent. Even stronger analytic, quantitative, and creative problem-solving abilities.Interest in building intellectual capital for the firm by writing blogs and creating internal tools for analysis.Ability to anticipate and respond to changing priorities and operate effectively in a dynamic, demand-based environment, requiring flexibility and responsiveness to client matters and needs.Strong verbal and written communication skills.Must be able to work collaboratively across departments and physical locations.Participation in technical meetings and working groups to address issues related to malware security, vulnerabilities, and issues of cybersecurity and preparedness.A high level of professionalism in all areas of performance.A constantly developed DFIR skill set, and proficiency with industry standard tools and practices, through outside training and research.Comfort with interm
Senior IT Technician - Daventry - £28K-£32K A Senior IT Support Engineer with good working knowledge of Windows server, Offfice 365, and strong network troubleshooting is required to join a close-knit, well-established MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the same, visiting different sites mainly around Daventry, Rugby, and surrounding areas. Key Skills Required: Previous escalation support e.g. 2nd Line Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations Offer a welcoming and helpful service to customers and clients Address, advise, and assist clients with IT-related problems Execute tasks and requests as instructed by your supervisor Collaborate with current technicians to deepen your role understanding Advance projects and support migrations at client locations Conduct routine maintenance and checks, both in-person and remotely Resolve issues remotely using the company's helpdesk system Provide telephone support when needed Visit other client sites as necessary DBS checks will be undertaken before starting this role With this opportunity, you will achieve Starting salary up to £32K DOE 30 days annual leave Fuel expenses Contributory pension scheme Team days - trips away Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Daventry, Coventry, Birmingham, Rugby, Leamington Spa Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
May 17, 2024
Full time
Senior IT Technician - Daventry - £28K-£32K A Senior IT Support Engineer with good working knowledge of Windows server, Offfice 365, and strong network troubleshooting is required to join a close-knit, well-established MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the same, visiting different sites mainly around Daventry, Rugby, and surrounding areas. Key Skills Required: Previous escalation support e.g. 2nd Line Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations Offer a welcoming and helpful service to customers and clients Address, advise, and assist clients with IT-related problems Execute tasks and requests as instructed by your supervisor Collaborate with current technicians to deepen your role understanding Advance projects and support migrations at client locations Conduct routine maintenance and checks, both in-person and remotely Resolve issues remotely using the company's helpdesk system Provide telephone support when needed Visit other client sites as necessary DBS checks will be undertaken before starting this role With this opportunity, you will achieve Starting salary up to £32K DOE 30 days annual leave Fuel expenses Contributory pension scheme Team days - trips away Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Daventry, Coventry, Birmingham, Rugby, Leamington Spa Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
2nd Line IT Support Engineer - Coventry - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the same, visiting different sites mainly in Coventry and surrounding areas. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations Offer a welcoming and helpful service to customers and clients Address, advise, and assist clients with IT-related problems Execute tasks and requests as instructed by your supervisor Collaborate with current technicians to deepen your role understanding Advance projects and support migrations at client locations Conduct routine maintenance and checks, both in-person and remotely Resolve issues remotely using the company's helpdesk system Provide telephone support when needed Visit other client sites as necessary With this opportunity, you will achieve Starting salary up to £30K DOE 30 days annual leave Fuel expenses Contributory pension scheme Team days - trips away Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Birmingham, Rugby, Leamington Spa Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
May 17, 2024
Full time
2nd Line IT Support Engineer - Coventry - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the same, visiting different sites mainly in Coventry and surrounding areas. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations Offer a welcoming and helpful service to customers and clients Address, advise, and assist clients with IT-related problems Execute tasks and requests as instructed by your supervisor Collaborate with current technicians to deepen your role understanding Advance projects and support migrations at client locations Conduct routine maintenance and checks, both in-person and remotely Resolve issues remotely using the company's helpdesk system Provide telephone support when needed Visit other client sites as necessary With this opportunity, you will achieve Starting salary up to £30K DOE 30 days annual leave Fuel expenses Contributory pension scheme Team days - trips away Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Birmingham, Rugby, Leamington Spa Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Work as a principal part of the Disney Destinations International team supporting Walt Disney Travel Company (UK & Ireland) ecommerce platform and portfolio of marketing microsites. As a key member of the development team you will maintain and update the bespoke ecommerce platform, taking a lead role in evolving the front and back-end technology stack and migrating legacy code across to an ASP.NET framework. Translate user requirements and/or static designs into semantic HTML markup, utilising client-side scripting to efficiently deliver rich functionality, and CSS to ensure responsive design across device types. This role is an 6 month fixed term contract and will require you to be onsite 4 days a week in the Hammersmith office. Areas of Responsibility Take a leading role in Front and Back-end website development, managing junior team members to deliver complex solutions across full development life cycle, bringing a talent for complex problem solving and ability to provide new perspectives to bear on consistently improving the team and product. Organize and manage website release process both on legacy and MVC web applications, ensuring feature code can enter production smoothly and seamlessly. Take line-management responsibility for two junior developers, providing regular performance reviews, technical direction and mentoring. Ensure direct reports are cognizant of company and team processes and practices and act as a resource on technical and business requirements. Work with the relevant business partners to resolve any HR issues direct reports may have. Write and evangelize maintainable, scalable, fault-tolerant code, utilizing SOLID principles and OO design/architectural patterns. Ensure standards and best-practices are understood and followed by all team members, training and mentoring where necessary. Demonstrates conceptual and practical expertise in platform architecture, ideally with experience of complex greenfield web applications. Take Scrum management responsibility when required, running scrum ceremonies (retro, shaping, daily standups) and ensuring the team is empowered to meet sprint commitments. Provide technical expertise and in-depth knowledge to digital production team in requirement and scoping meetings in order to create accurate and detailed feature requirements. Mentor and support more junior team members. Lead on small projects both independently and in supervisory role, helping upskill the team in both technical and product knowledge. Proactively manage tools, hardware and environments to support development requirements. Manage integration with third party software providers (e.g. Queue-It), taking responsibility for maintaining the relationship and integrating the technology successfully into the website. Motivate and lead team members to identify workflows and services for managing code, from version control to deployment strategies. Log and troubleshoot errors using appropriate tools. Proactively research and explore techniques to maintain position at the forefront of technology and enhance future business offerings. Areas of Accountability The position has direct responsibility to Lead Application Developer, Walt Disney Travel Company (International). Accountable to multiple stakeholders across DDI Sales & Marketing. Experience and Professional Qualifications Required Strong background in digital experience with an extensive digital portfolio. Experience with bespoke ecommerce web applications essential. Experience in a development role, either client- or agency-side. Degree or equivalent in Computer Science (or related field). Skills Required Experienced full-stack developer with in-depth back-end (C#, ASP.NET, MVC 5) and front-end (HTML, CSS, JavaScript, jQuery, react) web application knowledge. Extensive experience with Visual Studio, or equivalent IDE. Significant experience and understanding of SOAP WebServices and XML/XPATH. Solid experience of RESTful API development and consumption. Significant working knowledge of SQL Server and T-SQL queries and code-first Entity Framework ORM development. Experience with IoC containers (Autofac, Ninject etc) DevOps experience, with knowledge of CI and automated build tools (e.g. TeamCity, Cake, Octopus) Experience with SDL Tridion (or similar enterprise CMS) desirable Experience with Photoshop (other Adobe CC desirable). Experience with unit testing frameworks (e.g. NUnit, MOQ, Specflow) Experience leading an Agile team in a Scrum Master capacity. Proven expertise with source code management products and processes (e.g. Git, Gitflow, SourceTree) Experience with issue tracking software (e.g. JIRA) Experience with NuGet package manager. Comfortable working in small teams, and taking the lead in managing development tools, environments, etc. as required. Proven track record of delivering features and projects to deadlines and hitting milestones. Understanding of application/database bottlenecks and performance tuning, and ability to troubleshoot with appropriate tools. Equal opportunity The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
May 17, 2024
Full time
Work as a principal part of the Disney Destinations International team supporting Walt Disney Travel Company (UK & Ireland) ecommerce platform and portfolio of marketing microsites. As a key member of the development team you will maintain and update the bespoke ecommerce platform, taking a lead role in evolving the front and back-end technology stack and migrating legacy code across to an ASP.NET framework. Translate user requirements and/or static designs into semantic HTML markup, utilising client-side scripting to efficiently deliver rich functionality, and CSS to ensure responsive design across device types. This role is an 6 month fixed term contract and will require you to be onsite 4 days a week in the Hammersmith office. Areas of Responsibility Take a leading role in Front and Back-end website development, managing junior team members to deliver complex solutions across full development life cycle, bringing a talent for complex problem solving and ability to provide new perspectives to bear on consistently improving the team and product. Organize and manage website release process both on legacy and MVC web applications, ensuring feature code can enter production smoothly and seamlessly. Take line-management responsibility for two junior developers, providing regular performance reviews, technical direction and mentoring. Ensure direct reports are cognizant of company and team processes and practices and act as a resource on technical and business requirements. Work with the relevant business partners to resolve any HR issues direct reports may have. Write and evangelize maintainable, scalable, fault-tolerant code, utilizing SOLID principles and OO design/architectural patterns. Ensure standards and best-practices are understood and followed by all team members, training and mentoring where necessary. Demonstrates conceptual and practical expertise in platform architecture, ideally with experience of complex greenfield web applications. Take Scrum management responsibility when required, running scrum ceremonies (retro, shaping, daily standups) and ensuring the team is empowered to meet sprint commitments. Provide technical expertise and in-depth knowledge to digital production team in requirement and scoping meetings in order to create accurate and detailed feature requirements. Mentor and support more junior team members. Lead on small projects both independently and in supervisory role, helping upskill the team in both technical and product knowledge. Proactively manage tools, hardware and environments to support development requirements. Manage integration with third party software providers (e.g. Queue-It), taking responsibility for maintaining the relationship and integrating the technology successfully into the website. Motivate and lead team members to identify workflows and services for managing code, from version control to deployment strategies. Log and troubleshoot errors using appropriate tools. Proactively research and explore techniques to maintain position at the forefront of technology and enhance future business offerings. Areas of Accountability The position has direct responsibility to Lead Application Developer, Walt Disney Travel Company (International). Accountable to multiple stakeholders across DDI Sales & Marketing. Experience and Professional Qualifications Required Strong background in digital experience with an extensive digital portfolio. Experience with bespoke ecommerce web applications essential. Experience in a development role, either client- or agency-side. Degree or equivalent in Computer Science (or related field). Skills Required Experienced full-stack developer with in-depth back-end (C#, ASP.NET, MVC 5) and front-end (HTML, CSS, JavaScript, jQuery, react) web application knowledge. Extensive experience with Visual Studio, or equivalent IDE. Significant experience and understanding of SOAP WebServices and XML/XPATH. Solid experience of RESTful API development and consumption. Significant working knowledge of SQL Server and T-SQL queries and code-first Entity Framework ORM development. Experience with IoC containers (Autofac, Ninject etc) DevOps experience, with knowledge of CI and automated build tools (e.g. TeamCity, Cake, Octopus) Experience with SDL Tridion (or similar enterprise CMS) desirable Experience with Photoshop (other Adobe CC desirable). Experience with unit testing frameworks (e.g. NUnit, MOQ, Specflow) Experience leading an Agile team in a Scrum Master capacity. Proven expertise with source code management products and processes (e.g. Git, Gitflow, SourceTree) Experience with issue tracking software (e.g. JIRA) Experience with NuGet package manager. Comfortable working in small teams, and taking the lead in managing development tools, environments, etc. as required. Proven track record of delivering features and projects to deadlines and hitting milestones. Understanding of application/database bottlenecks and performance tuning, and ability to troubleshoot with appropriate tools. Equal opportunity The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
JOHN G RUSSELL (TRANSPORT) LTD (COATBRIDGE) SALARY - UP TO £40,000 p.a. As we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we are seeking an enthusiastic Health & Safety Advisor. Based in Coatbridge, the successful candidate will identify, coordinate and drive improvements in Health and Safety, working closely with the Operational Management teams in our Rail, Transport, Engineering and Warehouse departments. The successful candidate will be an educationally experienced, innovative, and hands-on individual who is passionate about Health and Safety in a professional context. Key Responsibilities: Monitor compliance of company policy and procedures Investigate accidents / incidents thoroughly and report on findings Conduct root cause analysis and identify remedial actions Generating and reviewing Risk Assessment & Systems of Work Collate statistical information Take the lead in small scale projects Manage contractors (approvals, authorisation & permits) Participate in delivery of induction materials Work alongside already established supervisory team Basic facilities management Liaise with Group Health & Safety Manager as required Candidates should possess the following qualifications and skill set: NEBOSH General Certificate IOSH membership preferred Full driving licence Proven track record in an advisory capacity Experience in transport, warehousing & logistics environment beneficial Ability to work under pressure Good time management skills Good communication skills at all levels Good computing skills with ability to produce quality reports Job Type: Full-time Pay: Up to £40,000.00 per year Benefits: Company pension Free parking On-site parking Store Discount Schedule: : Monday to Friday 8am - 5pm Licence/Certification: NEBOSH Occupational Health and Safety Qualification (required) Work Location : In person
May 17, 2024
Full time
JOHN G RUSSELL (TRANSPORT) LTD (COATBRIDGE) SALARY - UP TO £40,000 p.a. As we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we are seeking an enthusiastic Health & Safety Advisor. Based in Coatbridge, the successful candidate will identify, coordinate and drive improvements in Health and Safety, working closely with the Operational Management teams in our Rail, Transport, Engineering and Warehouse departments. The successful candidate will be an educationally experienced, innovative, and hands-on individual who is passionate about Health and Safety in a professional context. Key Responsibilities: Monitor compliance of company policy and procedures Investigate accidents / incidents thoroughly and report on findings Conduct root cause analysis and identify remedial actions Generating and reviewing Risk Assessment & Systems of Work Collate statistical information Take the lead in small scale projects Manage contractors (approvals, authorisation & permits) Participate in delivery of induction materials Work alongside already established supervisory team Basic facilities management Liaise with Group Health & Safety Manager as required Candidates should possess the following qualifications and skill set: NEBOSH General Certificate IOSH membership preferred Full driving licence Proven track record in an advisory capacity Experience in transport, warehousing & logistics environment beneficial Ability to work under pressure Good time management skills Good communication skills at all levels Good computing skills with ability to produce quality reports Job Type: Full-time Pay: Up to £40,000.00 per year Benefits: Company pension Free parking On-site parking Store Discount Schedule: : Monday to Friday 8am - 5pm Licence/Certification: NEBOSH Occupational Health and Safety Qualification (required) Work Location : In person