Teqniq is searching for a Cloud and Platform Lead to work in the public sector. 40 hours per week. 3 months contract. 08:00-17:00 Job Description: Do you want to work as part of a dedicated team supporting Citrix XenDesktop and XenApp Servers for 4000+ colleagues across multiple organisations. As a cloud and platform Lead you will be part of a multidisciplinary team with your focus on the User experience. It is expected that team members will have one or more technical specialism and also a good generalist knowledge and troubleshooting ability across all infrastructure components. It is key to this role that you have exceptional skills in Citrix and End User Compute technologies (AppV, Xenapp, application packaging and sequencing)You will need to act as a technical specialist to solve problems and act as a point of escalation for junior team members. You will be expected to design and deploy changes and upgrades to the environment. As an agile organisation you will be expected to work within virtual teams within the wider digital and IT department in the delivery of business projects. Provide out of hours support for the Cloud and Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential. About Us: In Digital and IT, we want to encourage behaviours that support the values of both of our Councils.Within teams and across the broader Digital and IT department, we'll be expecting more senior team members to play an active part in developing, mentoring and buddying the less senior members of the team, even if they do not have direct line management responsibility for them. This way, we aim to build a high-performing and flexible team that supports one another and is able to deliver both ongoing service and transformational change for Digital and IT customers and communities.All team members have the opportunity to develop and display leadership qualities by taking ownership of the work they do and being committed and present in their interactions with other team members and with our customersWe expect every member of staff to invest in their own personal development and breadth of experience and capability. This is not achieved purely through formal training courses but also by getting involved, being inquisitive, challenging yourself and seeking out other opportunities to learn and to stay up-to-date with technology and business direction We have the responsibility of digitally enabling our Councils and communities - so every team member should be an ambassador for our solutions and technologies, whether or not they are in a technical role. We need to set an example by using our digital capabilities and facilities in full and with our customers so that they are inspired by what technology could do for them.About You: To be successful in the role of Cloud and platform engineer, you will be able to demonstrate the following key criteria:Technical Skills:Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and manage the gold image build and life cycle.Application packaging: In-depth understanding of application packaging and delivery within a citrix environment with App-V technologiesInfrastructure Expertise: Solid knowledge of Windows Server administration, Active Directory, virtualization technologies (like Hyper-V & VMware), networking concepts (DNS, DHCP), and PowerShell scripting.Troubleshooting and Problem-solving: Ability to diagnose and resolve complex Citrix issues efficiently.Security Best Practices: Understanding of security principles to configure and maintain a secure Citrix environment.Leadership Skills:Team Management: Experience leading and mentoring a team of Citrix & packaging engineers.Communication: Excellent communication skills to clearly explain technical concepts to both technical and non-technical audiences.Project Management: Proven ability to plan, execute, and monitor projects effectively.Strategic Thinking: Ability to develop and implement long-term strategies for optimising the Citrix environment and aligning it with business goals.Additional Desirable Skills:Citrix Certifications: Certifications like Citrix Certified Professional - Virtualization (CCP-V)Other Certifications: Microsoft MCSA or MCSE; AWS certifications Automation Skills: Experience with scripting languages (PowerShell) to automate Citrix tasks.Cloud Knowledge: Understanding of cloud-based Citrix deployments (Citrix Cloud).This role has a requirement for on site regular attendance in both our Sutton and Kingston offices. TEQ-0524-RQ IND2 Disclaimer : On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.
May 18, 2024
Full time
Teqniq is searching for a Cloud and Platform Lead to work in the public sector. 40 hours per week. 3 months contract. 08:00-17:00 Job Description: Do you want to work as part of a dedicated team supporting Citrix XenDesktop and XenApp Servers for 4000+ colleagues across multiple organisations. As a cloud and platform Lead you will be part of a multidisciplinary team with your focus on the User experience. It is expected that team members will have one or more technical specialism and also a good generalist knowledge and troubleshooting ability across all infrastructure components. It is key to this role that you have exceptional skills in Citrix and End User Compute technologies (AppV, Xenapp, application packaging and sequencing)You will need to act as a technical specialist to solve problems and act as a point of escalation for junior team members. You will be expected to design and deploy changes and upgrades to the environment. As an agile organisation you will be expected to work within virtual teams within the wider digital and IT department in the delivery of business projects. Provide out of hours support for the Cloud and Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential. About Us: In Digital and IT, we want to encourage behaviours that support the values of both of our Councils.Within teams and across the broader Digital and IT department, we'll be expecting more senior team members to play an active part in developing, mentoring and buddying the less senior members of the team, even if they do not have direct line management responsibility for them. This way, we aim to build a high-performing and flexible team that supports one another and is able to deliver both ongoing service and transformational change for Digital and IT customers and communities.All team members have the opportunity to develop and display leadership qualities by taking ownership of the work they do and being committed and present in their interactions with other team members and with our customersWe expect every member of staff to invest in their own personal development and breadth of experience and capability. This is not achieved purely through formal training courses but also by getting involved, being inquisitive, challenging yourself and seeking out other opportunities to learn and to stay up-to-date with technology and business direction We have the responsibility of digitally enabling our Councils and communities - so every team member should be an ambassador for our solutions and technologies, whether or not they are in a technical role. We need to set an example by using our digital capabilities and facilities in full and with our customers so that they are inspired by what technology could do for them.About You: To be successful in the role of Cloud and platform engineer, you will be able to demonstrate the following key criteria:Technical Skills:Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and manage the gold image build and life cycle.Application packaging: In-depth understanding of application packaging and delivery within a citrix environment with App-V technologiesInfrastructure Expertise: Solid knowledge of Windows Server administration, Active Directory, virtualization technologies (like Hyper-V & VMware), networking concepts (DNS, DHCP), and PowerShell scripting.Troubleshooting and Problem-solving: Ability to diagnose and resolve complex Citrix issues efficiently.Security Best Practices: Understanding of security principles to configure and maintain a secure Citrix environment.Leadership Skills:Team Management: Experience leading and mentoring a team of Citrix & packaging engineers.Communication: Excellent communication skills to clearly explain technical concepts to both technical and non-technical audiences.Project Management: Proven ability to plan, execute, and monitor projects effectively.Strategic Thinking: Ability to develop and implement long-term strategies for optimising the Citrix environment and aligning it with business goals.Additional Desirable Skills:Citrix Certifications: Certifications like Citrix Certified Professional - Virtualization (CCP-V)Other Certifications: Microsoft MCSA or MCSE; AWS certifications Automation Skills: Experience with scripting languages (PowerShell) to automate Citrix tasks.Cloud Knowledge: Understanding of cloud-based Citrix deployments (Citrix Cloud).This role has a requirement for on site regular attendance in both our Sutton and Kingston offices. TEQ-0524-RQ IND2 Disclaimer : On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.
Would you like to work on an industry leading high-performance computing platform? An opportunity is now available for a Senior HPC Software Engineer to provide computer science support, through development and deployment of software techniques and solutions. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with plenty of onsite parking. Package: £52,000+ (depending on your suitability, qualifications, and level of experience) A relocation package may also be available with this role (terms & conditions apply). Closing Date : 30th May 2024 Key Responsibilities: Providing appropriate assistance for porting specific codes to new platforms Design, coding, testing, installation, and maintenance of software modules Production of suitable online documentation Interacting with vendors, universities, and US laboratories on leading-edge research Research level investigation of advanced novel techniques for solution of multi-physics problems Development of relevant benchmarks for assessing current and future systems Maintaining an awareness of current and future developments in the HPC field Who are we looking for? The ideal Senior HPC Software Engineer candidate will have a PhD or a BSc/MSc in Computer Science, Physics, Mathematics, or other numerate discipline plus at least 4 years relevant experience. Whilst not to be considered a checklist, we are interested in hearing from candidates who can demonstrate knowledge or experience in several of the following areas: The ability to programme in C, C++, Fortran, or a similar high-level language. Knowledge of computer architectures, in particular, parallel architectures and their applicability to running large scientific calculations. Familiarity with parallel programming concepts - both threading and MPI style parallelism. An understanding of software development life cycles. An interest in processing technologies: software, hardware, and algorithms together with their use and application. Experience of using debuggers and performance analysis tools would be advantageous. Knowledge of open-source software. Experience of working in Unix/Linux environment. Ability to capture software requirements and produce appropriate implementations. Software testing experience. Familiarity with scripting languages - e.g. , bash, python. Ability to write in clear and concise language on technical matters and summarise and present such material effectively. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a British citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
May 17, 2024
Full time
Would you like to work on an industry leading high-performance computing platform? An opportunity is now available for a Senior HPC Software Engineer to provide computer science support, through development and deployment of software techniques and solutions. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with plenty of onsite parking. Package: £52,000+ (depending on your suitability, qualifications, and level of experience) A relocation package may also be available with this role (terms & conditions apply). Closing Date : 30th May 2024 Key Responsibilities: Providing appropriate assistance for porting specific codes to new platforms Design, coding, testing, installation, and maintenance of software modules Production of suitable online documentation Interacting with vendors, universities, and US laboratories on leading-edge research Research level investigation of advanced novel techniques for solution of multi-physics problems Development of relevant benchmarks for assessing current and future systems Maintaining an awareness of current and future developments in the HPC field Who are we looking for? The ideal Senior HPC Software Engineer candidate will have a PhD or a BSc/MSc in Computer Science, Physics, Mathematics, or other numerate discipline plus at least 4 years relevant experience. Whilst not to be considered a checklist, we are interested in hearing from candidates who can demonstrate knowledge or experience in several of the following areas: The ability to programme in C, C++, Fortran, or a similar high-level language. Knowledge of computer architectures, in particular, parallel architectures and their applicability to running large scientific calculations. Familiarity with parallel programming concepts - both threading and MPI style parallelism. An understanding of software development life cycles. An interest in processing technologies: software, hardware, and algorithms together with their use and application. Experience of using debuggers and performance analysis tools would be advantageous. Knowledge of open-source software. Experience of working in Unix/Linux environment. Ability to capture software requirements and produce appropriate implementations. Software testing experience. Familiarity with scripting languages - e.g. , bash, python. Ability to write in clear and concise language on technical matters and summarise and present such material effectively. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a British citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
Service Desk Analyst Location : RSPB UKHQ - The Lodge Salary : £29,200.00 - £31,347.00 Per Annum Benefits : Standard This is a Permanent role for 37.5 hours per week. This role is a hybrid role , which will based at our UKHQ in Sandy, Bedfordshire a maximum of 2 days per week - therefore the successful candidate will need to live within commuting distance of SG19 2DL. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications. You will work both individually and collectively to support users by phone, face to face and through the call logging system What's the role about? As part of a dedicated Technology Services function within the Digital Technology team this role is a vital finger on the pulse of how our technology is being used and where we have need for improvement; so the role holder must be able to demonstrate a positive can do attitude as this is often the first experience a user has of the department and your insight and experience will play a big part in our ability to improve our technology maturity and skill levels across the organisation. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications. You will work both individually and collectively to support users by phone, face to face and through the call logging system. You will also assist the Senior Service Desk Analyst to carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager to ensure that the user and their needs are represented in workforce experience strategic thinking. You will be able to communicate with users of all abilities and technological proficiency to understand and advise how best to resolve their issues, while having the support of the Senior Service Desk Analyst and the Run team s Senior and Systems Engineers to help overcome technical challenges and provide guidance and experience where needed. This is an exciting opportunity to shape and demonstrate how investment in this area can provide a step change in the use of business hardware and systems to help save nature and deliver a more technologically aware workforce. Essential skills, knowledge and experience: Level 3 IT Qualification or equivalent experience Detailed knowledge of Active Directory, SCCM, Windows 10, Office 365 software packages and ability to understand other system used at RSPB with training. Basic analytical and problem solving capability. Ability to communicate clearly verbally and in writing to ensure effective reporting and customer service. Effective planning, organising and prioritising. Desirable skills, knowledge and experience: Experience of working in a busy Service Desk environment Excellent customer service skills Closing date: 23:59, Sun, 26th May 2024 We are looking to conduct interviews for this position from week commencing 10th June 2024. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
May 17, 2024
Full time
Service Desk Analyst Location : RSPB UKHQ - The Lodge Salary : £29,200.00 - £31,347.00 Per Annum Benefits : Standard This is a Permanent role for 37.5 hours per week. This role is a hybrid role , which will based at our UKHQ in Sandy, Bedfordshire a maximum of 2 days per week - therefore the successful candidate will need to live within commuting distance of SG19 2DL. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications. You will work both individually and collectively to support users by phone, face to face and through the call logging system What's the role about? As part of a dedicated Technology Services function within the Digital Technology team this role is a vital finger on the pulse of how our technology is being used and where we have need for improvement; so the role holder must be able to demonstrate a positive can do attitude as this is often the first experience a user has of the department and your insight and experience will play a big part in our ability to improve our technology maturity and skill levels across the organisation. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications. You will work both individually and collectively to support users by phone, face to face and through the call logging system. You will also assist the Senior Service Desk Analyst to carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager to ensure that the user and their needs are represented in workforce experience strategic thinking. You will be able to communicate with users of all abilities and technological proficiency to understand and advise how best to resolve their issues, while having the support of the Senior Service Desk Analyst and the Run team s Senior and Systems Engineers to help overcome technical challenges and provide guidance and experience where needed. This is an exciting opportunity to shape and demonstrate how investment in this area can provide a step change in the use of business hardware and systems to help save nature and deliver a more technologically aware workforce. Essential skills, knowledge and experience: Level 3 IT Qualification or equivalent experience Detailed knowledge of Active Directory, SCCM, Windows 10, Office 365 software packages and ability to understand other system used at RSPB with training. Basic analytical and problem solving capability. Ability to communicate clearly verbally and in writing to ensure effective reporting and customer service. Effective planning, organising and prioritising. Desirable skills, knowledge and experience: Experience of working in a busy Service Desk environment Excellent customer service skills Closing date: 23:59, Sun, 26th May 2024 We are looking to conduct interviews for this position from week commencing 10th June 2024. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
My prestigious customer is recruiting for a Senior IT Desktop Engineer. This is a full-time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15 and is fully site based. This role attracts a salary of £30,000 - £33,000. Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks Providing 'Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's / peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills / qualifications: ITIL Foundation 3 - 4 years experience supporting Windows environment Windows certification Flexible benefits including, private medical and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months' service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support
May 17, 2024
Full time
My prestigious customer is recruiting for a Senior IT Desktop Engineer. This is a full-time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15 and is fully site based. This role attracts a salary of £30,000 - £33,000. Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks Providing 'Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's / peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills / qualifications: ITIL Foundation 3 - 4 years experience supporting Windows environment Windows certification Flexible benefits including, private medical and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months' service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support
Senior Software Engineer - B2B Remote (must be based in the United Kingdom) Salary: £50,000 - £60,000 We seek a detail-oriented problem solver who identifies issues and develops innovative solutions to join a highly motivated team of engineers working remotely on technically challenging projects in collaboration with our highly focused product management teams. Your work will enhance our platform and create delightful experiences for our users. You ll report directly to our Head of Engineering. As a Senior Software Engineer, we value your curiosity in all aspects of technology. Your role is to be an enthusiastic learner with an appetite for challenges and problem-solving and to increase knowledge within the team and drive change across the organisation. You'll be up-to-date with industry and technology trends and passionate about well-designed, well-defined, structured code. Championing new ideas, you will uphold a commitment to standards, testing, and following best practice processes. Your influence is critical in shaping our technical direction and fostering a culture of innovation. You'll have the opportunity to work on exciting projects that leverage the latest technologies, including Vue.js, Nuxt.js, and Typescript. We aim to deliver a seamless user experience that goes above and beyond. We believe in being open and transparent about our problems and enjoy helping our users and colleagues resolve their challenges. We're looking for someone who can take complete ownership of projects, and solutions individually or as a technical lead and enjoys researching and capturing new ideas and suggestions. Enjoy the benefits of a remote, asynchronous environment where you can achieve deep focus, balance work and life, and deliver cutting-edge solutions that make a difference. Join us in defining the future of our platform. Key responsibilities: Foster effective collaboration within our dedicated team to deliver high-quality, responsive applications. Mentor team members in integrating these applications with third-party APIs and services, showcasing best practices. Uphold and enforce standards by ensuring the production of clean, well-documented, and easily maintainable code. Leverage your problem-solving skills to troubleshoot and rectify application issues, understand the underlying causes, and devise comprehensive, long-term solutions. Stay informed and share knowledge about emerging trends and technologies to ensure the team remains at the forefront of the field. Lead initiatives to improve technical quality and project delivery within the team. Skills and experience: At least 5+ years of full-stack development experience using PHP, Typescript, Laravel, Vue.js, and Nuxt.js. Solid understanding of web development technologies, including PHP, MySQL, HTML, CSS, and JavaScript. Mastery of PHP 8.2 and Laravel 9+, emphasising a DevOps mindset, including observability, monitoring, and alerts. Proficiency in working with APIs and integrating third-party services. Excellent problem-solving skills, with an ability to troubleshoot application issues and understand their underlying causes. Ability to work independently and in a team, with excellent communication and stakeholder management skills. Expertise with Tailwind CSS or other structure-based CSS standards, such as BEM and SMACSS. A passion for following best practices and high standards in coding. About us: UniHomes has been named the fastest-growing technology company in Yorkshire and the Northeast in the 2023 Deloitte UK Technology Fast 50. We are also incredibly proud to have been officially certified as a Great Place to Work (GPTW ). Our industry-leading property search portal and utility management service enables our established and ever-increasing network of letting agent partners, to offer hassle-free all-inclusive accommodation to our growing and strong community of university students, who are actively seeking their perfect shared house. We are taking the market by storm, currently in 47 university cities and towns across the UK, and we have huge ambitions for 2024. Founded by three Sheffield property entrepreneurs in 2015, we have experienced remarkable growth and now have a team of almost one hundred at our Sheffield City Centre office. With recent minority investment from LDC we are scaling up our teams ready to conquer new horizons. There couldn t be a more exciting time to join us. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Our impressive benefits package and perks comprise: holidays, length of service days, voluntary day, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. When you do occasionally visit our stunning state-of-the-art office in Sheffield, you will be treated to complimentary breakfast, hot & cold drinks, snacks, pool table, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
May 17, 2024
Full time
Senior Software Engineer - B2B Remote (must be based in the United Kingdom) Salary: £50,000 - £60,000 We seek a detail-oriented problem solver who identifies issues and develops innovative solutions to join a highly motivated team of engineers working remotely on technically challenging projects in collaboration with our highly focused product management teams. Your work will enhance our platform and create delightful experiences for our users. You ll report directly to our Head of Engineering. As a Senior Software Engineer, we value your curiosity in all aspects of technology. Your role is to be an enthusiastic learner with an appetite for challenges and problem-solving and to increase knowledge within the team and drive change across the organisation. You'll be up-to-date with industry and technology trends and passionate about well-designed, well-defined, structured code. Championing new ideas, you will uphold a commitment to standards, testing, and following best practice processes. Your influence is critical in shaping our technical direction and fostering a culture of innovation. You'll have the opportunity to work on exciting projects that leverage the latest technologies, including Vue.js, Nuxt.js, and Typescript. We aim to deliver a seamless user experience that goes above and beyond. We believe in being open and transparent about our problems and enjoy helping our users and colleagues resolve their challenges. We're looking for someone who can take complete ownership of projects, and solutions individually or as a technical lead and enjoys researching and capturing new ideas and suggestions. Enjoy the benefits of a remote, asynchronous environment where you can achieve deep focus, balance work and life, and deliver cutting-edge solutions that make a difference. Join us in defining the future of our platform. Key responsibilities: Foster effective collaboration within our dedicated team to deliver high-quality, responsive applications. Mentor team members in integrating these applications with third-party APIs and services, showcasing best practices. Uphold and enforce standards by ensuring the production of clean, well-documented, and easily maintainable code. Leverage your problem-solving skills to troubleshoot and rectify application issues, understand the underlying causes, and devise comprehensive, long-term solutions. Stay informed and share knowledge about emerging trends and technologies to ensure the team remains at the forefront of the field. Lead initiatives to improve technical quality and project delivery within the team. Skills and experience: At least 5+ years of full-stack development experience using PHP, Typescript, Laravel, Vue.js, and Nuxt.js. Solid understanding of web development technologies, including PHP, MySQL, HTML, CSS, and JavaScript. Mastery of PHP 8.2 and Laravel 9+, emphasising a DevOps mindset, including observability, monitoring, and alerts. Proficiency in working with APIs and integrating third-party services. Excellent problem-solving skills, with an ability to troubleshoot application issues and understand their underlying causes. Ability to work independently and in a team, with excellent communication and stakeholder management skills. Expertise with Tailwind CSS or other structure-based CSS standards, such as BEM and SMACSS. A passion for following best practices and high standards in coding. About us: UniHomes has been named the fastest-growing technology company in Yorkshire and the Northeast in the 2023 Deloitte UK Technology Fast 50. We are also incredibly proud to have been officially certified as a Great Place to Work (GPTW ). Our industry-leading property search portal and utility management service enables our established and ever-increasing network of letting agent partners, to offer hassle-free all-inclusive accommodation to our growing and strong community of university students, who are actively seeking their perfect shared house. We are taking the market by storm, currently in 47 university cities and towns across the UK, and we have huge ambitions for 2024. Founded by three Sheffield property entrepreneurs in 2015, we have experienced remarkable growth and now have a team of almost one hundred at our Sheffield City Centre office. With recent minority investment from LDC we are scaling up our teams ready to conquer new horizons. There couldn t be a more exciting time to join us. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Our impressive benefits package and perks comprise: holidays, length of service days, voluntary day, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. When you do occasionally visit our stunning state-of-the-art office in Sheffield, you will be treated to complimentary breakfast, hot & cold drinks, snacks, pool table, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Salary: £70,000 to £100,000 depending on experience. Read about our compensation policy , powered by Figures Start date: Flexible Contract: Permanent, Full time Working hours: Flexible Team: Engineering Reporting to: Tom Dignan, CTO Location: Hybrid Office: Most of our team opt to come into our swish, wheelchair-accessible office in Elephant & Castle 1-2 times per week Visa sponsorship: Not available. You must have the right to work in the UK Background checks: Due to the nature of the work we do with global governments and partners, all employees are required to pass BPSS verification First round closing date: 27th March 2024 You can expect to hear from us, no matter the outcome, by: 2nd April 2024 We care deeply about having a diverse and inclusive workforce, and welcome candidates from all backgrounds. Should you require any accommodations during the hiring process, please don't hesitate to let us know. We will do our best to ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. See more on accommodations. To keep up to date with future open roles, follow us on LinkedIn . Who we are Apolitical is a social learning platform for government. We equip policymakers with the knowledge, skills and community they need to solve the world's hardest challenges. Our platform is used by more than 200,000 public servants and policymakers in 170 countries, with community members ranging from mayors, ministers, and heads of civil services to policy pioneers and digital disruptors. Founded in 2015 by Robyn Scott and Lisa Witter, Apolitical is a team of 50+ employees with an office in London. Our mission is to help build 21st century governments that work for people and the planet. Our moonshot is to accelerate the adoption of better skills and solutions in government, so that 1% of governments' $30 trillion annual budget is spent 50% more effectively, unlocking $150 billion each year for society. How we work Our mission demands the purposeful, collaborative work of a driven and diverse team. Guided by our leadership principles , Apolitical team members are mission-driven and ready to embrace complex challenges with innovative and critical thinking. In our organisation, we value ownership, impact, and a supportive and inclusive environment enriched by kind and constructive feedback. Before applying, read our Candidate Handbook and make sure you're excited by the autonomy and changeability that a startup demands. We also encourage you to visit Escape The City for employee reviews, our Glassdoor profile for independent reviews, or to look at results from recent employee surveys . Who We Are Looking For You embody the essence of an entrepreneurial software engineer, taking pride in ownership, engaging with stakeholders, and being hands-on with coding. Your initiative, ability to inspire through knowledge sharing, and eagerness to drive innovation make you stand out. This role offers a unique opportunity to significantly influence our product, platform, and team dynamics. If coding is your passion, both professionally and personally, and you're excited by the prospect of integrating cutting-edge AI tools into our solutions, we'd love to have you on board. The role We are looking for a Senior Software Engineer who exemplifies a proactive, results-driven approach. The ideal candidate will be skilled in developing new APIs, designing intuitive user interfaces, and passionate about AI technology. While experience in DevOps is advantageous, a willingness to learn is equally valued. Responsibilities include enhancing user experience, optimising application performance, integrating AI tools, promoting best practices, and mentoring junior team members. Note: This position is aimed at experienced professionals. However, candidates at various career stages are encouraged to follow our careers page for future opportunities. Our Technology Landscape Our solutions leverage React for front-end development, NodeJS for back-end services, and are fully hosted on Google Cloud Platform. With a keen interest in AI, we're eager to explore and implement AI tools to elevate our technology offerings as well as enhance our ability to create solutions. This is a great fit if you have Proven success as a software engineer, with a portfolio that spans several years and projects. Expertise in React and NodeJS within a professional environment. Outstanding communication and interpersonal abilities, crucial for leading technical discussions and idea sharing. A commitment to software engineering excellence, focusing on scalable, maintainable, and high-performing solutions. Strong proficiency in JavaScript. A culture of learning and mentoring, plus a readiness to explore and apply new AI technologies. Leadership experience with project and technical decision-making skills. Comfort in an agile development environment. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Apolitical is dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Interview Process We've designed our hiring process to identify the traits, knowledge and skills that are likely to result in high levels of job performance and test for these qualities in an effective manner. We use semi-structured, behavioural interviews to get strong, measurable insights about you as a candidate and we aim to keep the discussion comfortable rather than interrogation-like. Application screening. We review (anonymous) applications on Workable to ensure they meet the minimum criteria for the role. We only see personal details once a candidate has been moved to the next stage of the process. Phone screen. A phone or Google Meet chat of up to 30 minutes to understand better in your words about your experience, how you've worked in the past and what you are looking for in your next role. We may cover some technical issues related to the role in particular how those may have related to your part experience. There will also be some time for you to query us further about the role, the team and company. Technical Pairing Exercise. We will send you instructions on how to set up your local environment to participate in a parking exercise with a member of our team. This will likely be a mix of frontend and backend and should last 45-60 minutes. Technical Discussion. This is a 45-60 minute discussion about your technical knowledge including past work experience, knowledge of techniques and best practices. There will be an emphasis on being able to talk the justification to certain approaches and in some cases a discussion on how you might want to improve things that you have worked on in the past. There will be time for you to ask questions about our technical approach and environment. Culture Interview. A 30 minute discussion around your approach work, collaboration, mentoring/learning, and communication. There tends to be a fair amount of back and forth as you learn about us as well. (In addition to working with smart, kind people on one of the most important challenges of our time ) Stock options: Our employee options plan gives you a stake in our vision. Flexibility: Everyone works differently. Whether it's early mornings, late nights or a day at home, we support what gives you energy and makes you effective. Holidays: Unlimited holidays, trusting people to take what they need when they need it (and encouraging time off where people aren't taking enough). As a restorative reboot, we give everyone on the team the last Friday of every month off. Office: We're a hybrid working company, but when we're at the office, we're based 3 minutes from Elephant & Castle station, easily accessible from all areas of London. Our office is wheelchair accessible and has gender-neutral bathrooms, and we also have flexibility around remote work in the UK. Parental leave: Four months' maternity, paternity and adoption leave. Childcare benefit: Access to salary exchange through YellowNest, designed to help parents of kids aged 0-5 save 30-47% on childcare costs in the UK. Development: Learning and development budgets for books, conferences and courses. We also offer have an extensive library to which team members contribute their favourite book. Socials: Regular virtual and in-person socials. We aim to make activities, food and beverage at socials as inclusive as possible and are always open to suggestions from the team. Financial wellbeing: Pension contribution on a banded scheme, salary exchange, and access to Maji, a financial planning tool to help you achieve your goals. WFH setup: A work Macbook and working-from-home budget for equipment that supports your physical wellbeing. Mental Wellbeing: . click apply for full job details
May 17, 2024
Full time
Salary: £70,000 to £100,000 depending on experience. Read about our compensation policy , powered by Figures Start date: Flexible Contract: Permanent, Full time Working hours: Flexible Team: Engineering Reporting to: Tom Dignan, CTO Location: Hybrid Office: Most of our team opt to come into our swish, wheelchair-accessible office in Elephant & Castle 1-2 times per week Visa sponsorship: Not available. You must have the right to work in the UK Background checks: Due to the nature of the work we do with global governments and partners, all employees are required to pass BPSS verification First round closing date: 27th March 2024 You can expect to hear from us, no matter the outcome, by: 2nd April 2024 We care deeply about having a diverse and inclusive workforce, and welcome candidates from all backgrounds. Should you require any accommodations during the hiring process, please don't hesitate to let us know. We will do our best to ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. See more on accommodations. To keep up to date with future open roles, follow us on LinkedIn . Who we are Apolitical is a social learning platform for government. We equip policymakers with the knowledge, skills and community they need to solve the world's hardest challenges. Our platform is used by more than 200,000 public servants and policymakers in 170 countries, with community members ranging from mayors, ministers, and heads of civil services to policy pioneers and digital disruptors. Founded in 2015 by Robyn Scott and Lisa Witter, Apolitical is a team of 50+ employees with an office in London. Our mission is to help build 21st century governments that work for people and the planet. Our moonshot is to accelerate the adoption of better skills and solutions in government, so that 1% of governments' $30 trillion annual budget is spent 50% more effectively, unlocking $150 billion each year for society. How we work Our mission demands the purposeful, collaborative work of a driven and diverse team. Guided by our leadership principles , Apolitical team members are mission-driven and ready to embrace complex challenges with innovative and critical thinking. In our organisation, we value ownership, impact, and a supportive and inclusive environment enriched by kind and constructive feedback. Before applying, read our Candidate Handbook and make sure you're excited by the autonomy and changeability that a startup demands. We also encourage you to visit Escape The City for employee reviews, our Glassdoor profile for independent reviews, or to look at results from recent employee surveys . Who We Are Looking For You embody the essence of an entrepreneurial software engineer, taking pride in ownership, engaging with stakeholders, and being hands-on with coding. Your initiative, ability to inspire through knowledge sharing, and eagerness to drive innovation make you stand out. This role offers a unique opportunity to significantly influence our product, platform, and team dynamics. If coding is your passion, both professionally and personally, and you're excited by the prospect of integrating cutting-edge AI tools into our solutions, we'd love to have you on board. The role We are looking for a Senior Software Engineer who exemplifies a proactive, results-driven approach. The ideal candidate will be skilled in developing new APIs, designing intuitive user interfaces, and passionate about AI technology. While experience in DevOps is advantageous, a willingness to learn is equally valued. Responsibilities include enhancing user experience, optimising application performance, integrating AI tools, promoting best practices, and mentoring junior team members. Note: This position is aimed at experienced professionals. However, candidates at various career stages are encouraged to follow our careers page for future opportunities. Our Technology Landscape Our solutions leverage React for front-end development, NodeJS for back-end services, and are fully hosted on Google Cloud Platform. With a keen interest in AI, we're eager to explore and implement AI tools to elevate our technology offerings as well as enhance our ability to create solutions. This is a great fit if you have Proven success as a software engineer, with a portfolio that spans several years and projects. Expertise in React and NodeJS within a professional environment. Outstanding communication and interpersonal abilities, crucial for leading technical discussions and idea sharing. A commitment to software engineering excellence, focusing on scalable, maintainable, and high-performing solutions. Strong proficiency in JavaScript. A culture of learning and mentoring, plus a readiness to explore and apply new AI technologies. Leadership experience with project and technical decision-making skills. Comfort in an agile development environment. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Apolitical is dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Interview Process We've designed our hiring process to identify the traits, knowledge and skills that are likely to result in high levels of job performance and test for these qualities in an effective manner. We use semi-structured, behavioural interviews to get strong, measurable insights about you as a candidate and we aim to keep the discussion comfortable rather than interrogation-like. Application screening. We review (anonymous) applications on Workable to ensure they meet the minimum criteria for the role. We only see personal details once a candidate has been moved to the next stage of the process. Phone screen. A phone or Google Meet chat of up to 30 minutes to understand better in your words about your experience, how you've worked in the past and what you are looking for in your next role. We may cover some technical issues related to the role in particular how those may have related to your part experience. There will also be some time for you to query us further about the role, the team and company. Technical Pairing Exercise. We will send you instructions on how to set up your local environment to participate in a parking exercise with a member of our team. This will likely be a mix of frontend and backend and should last 45-60 minutes. Technical Discussion. This is a 45-60 minute discussion about your technical knowledge including past work experience, knowledge of techniques and best practices. There will be an emphasis on being able to talk the justification to certain approaches and in some cases a discussion on how you might want to improve things that you have worked on in the past. There will be time for you to ask questions about our technical approach and environment. Culture Interview. A 30 minute discussion around your approach work, collaboration, mentoring/learning, and communication. There tends to be a fair amount of back and forth as you learn about us as well. (In addition to working with smart, kind people on one of the most important challenges of our time ) Stock options: Our employee options plan gives you a stake in our vision. Flexibility: Everyone works differently. Whether it's early mornings, late nights or a day at home, we support what gives you energy and makes you effective. Holidays: Unlimited holidays, trusting people to take what they need when they need it (and encouraging time off where people aren't taking enough). As a restorative reboot, we give everyone on the team the last Friday of every month off. Office: We're a hybrid working company, but when we're at the office, we're based 3 minutes from Elephant & Castle station, easily accessible from all areas of London. Our office is wheelchair accessible and has gender-neutral bathrooms, and we also have flexibility around remote work in the UK. Parental leave: Four months' maternity, paternity and adoption leave. Childcare benefit: Access to salary exchange through YellowNest, designed to help parents of kids aged 0-5 save 30-47% on childcare costs in the UK. Development: Learning and development budgets for books, conferences and courses. We also offer have an extensive library to which team members contribute their favourite book. Socials: Regular virtual and in-person socials. We aim to make activities, food and beverage at socials as inclusive as possible and are always open to suggestions from the team. Financial wellbeing: Pension contribution on a banded scheme, salary exchange, and access to Maji, a financial planning tool to help you achieve your goals. WFH setup: A work Macbook and working-from-home budget for equipment that supports your physical wellbeing. Mental Wellbeing: . click apply for full job details
Hours: 40 Location: Fully Remote Shift Pattern: Full Time We seek an ambitious and passionate senior software engineer with the energy to help us deliver solutions within an expanding business. This is an exciting and challenging technical role for an individual with experience of implementing solutions which achieve the tenants of security, robustness, scalability, and future proof elements of application development. The successful candidate is granted autonomy to define, implement and continually improve the company s bespoke software services. The individual must have extensive technical experience of implementing resilient applications. Explore how you ll support our purpose Definition and delivery of functional application services ( APIs, ancillary applications) Collaborate with the software architect to define the application development framework pursuant with best practice and lead-edge technologies. Develop the most critical components of the system to best practice architecture. Construct suggestions about the best alternatives to the existing systems, considering engineering and the business aspects of solution proposals. In collaboration with the software architect, define and implement the bespoke application services roadmap. Key areas where you can shine! Strong collaboration across the business, adopting a customer-centric approach to application development to meet business demands for growth and customer retention. Must demonstrate strong verbal and written communication attributes. Strong attention to detail which is combined with advanced lucid communication skills. Passionate about software development activities that produce tangible gains for the organisation. Ability to grasp concepts quickly and an eagerness to acquire new skills. Ability to plan and predict trends (e.g., capacity management, risks, market trends) Attain and continually update knowledge of emerging industry trends. The 'stand-out' qualities to be part of Degree in Computer Science/ Business Administration or equivalent commercial experience. Extensive technical knowledge and expertise of implementing development and services within a cloud environment utilising backend technology (dotnet exposure preferable) with JavaScript, SQL. Knowledge of automated testing Knowledge of CI/CD including deployment mechanisms. Experience scaling web applications. Ability to transpose customer requirements into robust application services. Why join Here at eurochange, we re all about people and that includes you! We're a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more! We make travel dreams come true, one currency exchange at a time. So, step into our world, where friendliness, support, and inclusivity reign supreme. Consider us your home away from home, where you're free to be your unique, authentic self. We believe in hard work that makes an impact, and whilst we take the legalities of our service seriously, we have fun along the way! Our Perks are out of this world! Hybrid working (we re open to discuss) Colleague Rate on Travel Money! Friends and Family Discount 28 days holiday (inclusive of Bank Holidays) High Street Discounts Free mortgage advice (provided by a 3rd party) 24/7 Virtual GP service for you and your family. Company pension contribution Cycle to Work Scheme Employee Health, Wellbeing and Financial support through the Retail Trust Employee Assistance Programme because you matter! Life Assurance Free Car Parking when on-site Private Medical Insurance (Single cover) Wagestream access your already earned wages when you need it Additional holiday entitlement after 1 year! And much much more! Our Purpose. To be the go-to travel money provider, adding value to every customer s journey, through competitive pricing and service alongside inspiration and expertise. INDLP CloseDone
May 17, 2024
Full time
Hours: 40 Location: Fully Remote Shift Pattern: Full Time We seek an ambitious and passionate senior software engineer with the energy to help us deliver solutions within an expanding business. This is an exciting and challenging technical role for an individual with experience of implementing solutions which achieve the tenants of security, robustness, scalability, and future proof elements of application development. The successful candidate is granted autonomy to define, implement and continually improve the company s bespoke software services. The individual must have extensive technical experience of implementing resilient applications. Explore how you ll support our purpose Definition and delivery of functional application services ( APIs, ancillary applications) Collaborate with the software architect to define the application development framework pursuant with best practice and lead-edge technologies. Develop the most critical components of the system to best practice architecture. Construct suggestions about the best alternatives to the existing systems, considering engineering and the business aspects of solution proposals. In collaboration with the software architect, define and implement the bespoke application services roadmap. Key areas where you can shine! Strong collaboration across the business, adopting a customer-centric approach to application development to meet business demands for growth and customer retention. Must demonstrate strong verbal and written communication attributes. Strong attention to detail which is combined with advanced lucid communication skills. Passionate about software development activities that produce tangible gains for the organisation. Ability to grasp concepts quickly and an eagerness to acquire new skills. Ability to plan and predict trends (e.g., capacity management, risks, market trends) Attain and continually update knowledge of emerging industry trends. The 'stand-out' qualities to be part of Degree in Computer Science/ Business Administration or equivalent commercial experience. Extensive technical knowledge and expertise of implementing development and services within a cloud environment utilising backend technology (dotnet exposure preferable) with JavaScript, SQL. Knowledge of automated testing Knowledge of CI/CD including deployment mechanisms. Experience scaling web applications. Ability to transpose customer requirements into robust application services. Why join Here at eurochange, we re all about people and that includes you! We're a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more! We make travel dreams come true, one currency exchange at a time. So, step into our world, where friendliness, support, and inclusivity reign supreme. Consider us your home away from home, where you're free to be your unique, authentic self. We believe in hard work that makes an impact, and whilst we take the legalities of our service seriously, we have fun along the way! Our Perks are out of this world! Hybrid working (we re open to discuss) Colleague Rate on Travel Money! Friends and Family Discount 28 days holiday (inclusive of Bank Holidays) High Street Discounts Free mortgage advice (provided by a 3rd party) 24/7 Virtual GP service for you and your family. Company pension contribution Cycle to Work Scheme Employee Health, Wellbeing and Financial support through the Retail Trust Employee Assistance Programme because you matter! Life Assurance Free Car Parking when on-site Private Medical Insurance (Single cover) Wagestream access your already earned wages when you need it Additional holiday entitlement after 1 year! And much much more! Our Purpose. To be the go-to travel money provider, adding value to every customer s journey, through competitive pricing and service alongside inspiration and expertise. INDLP CloseDone
As BES Utilities continues its exciting growth within its IT department in 2024, we have a newly created position available for an Application Support Analyst to join our growing IT shared services team, based within our offices in Fleetwood with some travel to our Manchester offices when required. A full / clean UK diving license is required. Role and Responsibilities (but not limited to): Oversee all aspects of application lifecycle, including deployment, maintenance, upgrades, and decommissioning. Serve as a liaison between application teams, data teams, MI/BI teams, Software Development and infrastructure teams. Develop and maintain documentation related to application configurations, processes, and procedures. Work with the Change Team to collaborate with stakeholders to gather requirements for new applications, upgrades, and enhancements. Work with IT Service Desk to provide general support and troubleshooting for a diverse range of applications. Become a hands-on support Engineer for applications knowing when to escalate to vendors, when to train user champions and when to solve the issue independently. Implement and oversee regular preventative maintenance activities, including patches, updates, and backups. Where possible provide advanced support, configuration, and administration for critical applications. Participate in meetings and projects involving cross-functional teams to drive innovation and efficiency. Implement proactive monitoring solutions to detect and address potential issues before they escalate. Conduct regular performance analysis and optimisation activities to enhance application efficiency. Develop and implement preventive maintenance strategies to minimise downtime and disruptions. Identify opportunities for process improvement and automation within the application management lifecycle. Implement best practices and standards to optimise the efficiency and effectiveness of application operations. Track key performance indicators (KPIs) related to application performance and user satisfaction. Key Experience Required: Experience in a similar IT management role, ideally within an IT Service Desk environment. The ability to work in a fast-paced dynamic environment where priorities can change rapidly. Excellent Team Leadership and proven people management skills. Hands-on IT Service Management: Demonstrable experience in managing a service desk or support team, with a strong foundation in ITIL practices. A proven track record in effectively applying, incident, problem and change management process to improve service delivery and customer satisfaction. Extensive experience in the rapid resolution of IT incidents and the management of complex problems, including effective escalation and coordination with IT and business stakeholders. Vendor and Supplier Management: Practical experience in managing relationships with technology vendors and third-party service providers, ensuring SLAs are met and contributing to the service desk's operational efficiency. Being an innovative and positive team player with excellent communication and service skills, confident in communicating technical issues to non-technical staff and managing the demands of non-IT staff and senior stakeholders. Experience working with complex enterprise technologies, Microsoft Based Desktop Services and data networks. Strong knowledge of supporting end users in contact centre, sales or utilities operations environments. Candidate Requirements & Competencies: Essential Experience in a similar IT role, ideally within an IT Support & Maintenance environment. Hands-on IT Application Support, configuration, and Maintenance. The ability to work in a fast-paced dynamic environment where priorities can change rapidly. Being an innovative and positive team player with excellent communication and service skills, confident in communicating technical issues to non-technical staff. Good understanding of ITIL practices would be helpful: A proven track record in effectively applying, incident, problem and change management process to improve service delivery and customer satisfaction. Experience in the management of complex problems, including effective escalation and coordination across IT and the wider business. Vendor and Supplier Management: Some practical experience working with technology vendors and third-party service providers, ensuring SLAs are met and contributing to the service desk's operational efficiency. Some practical experience working on application's underpinning contracts, working to make these as effective as possible. Demonstrable ability to rapidly understand new applications, including administration, configuration and end user capabilities. Demonstrable ability to rapidly learn how to configure application settings including workflows, reports, access controls and general setting. To be effective at creating support and guidance materials as well as working with training teams to upskill the application user community. Qualifications/Skills: Good working understanding of ITIL: Demonstrates understanding of IT Service Management practices based on the ITIL framework. Good working understanding of technologies including cloud services, data networks, building and distributing desktop equipment, repairing, and resolving technical issues. Good working understanding of Databases and some understanding of SQL. Understanding of APIs, webservices and integrations. Benefits: Working hours - Monday to Friday Buy / Sell Annual Leave Scheme Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Long Service Awards Employee Recognition Incentives Company events Career progression / promoting within Free tea & coffee Local discounts / benefits Be part of our future! If you would love to join us as our new IT Application Support Analyst, we encourage you to find out more. Apply today!
May 17, 2024
Full time
As BES Utilities continues its exciting growth within its IT department in 2024, we have a newly created position available for an Application Support Analyst to join our growing IT shared services team, based within our offices in Fleetwood with some travel to our Manchester offices when required. A full / clean UK diving license is required. Role and Responsibilities (but not limited to): Oversee all aspects of application lifecycle, including deployment, maintenance, upgrades, and decommissioning. Serve as a liaison between application teams, data teams, MI/BI teams, Software Development and infrastructure teams. Develop and maintain documentation related to application configurations, processes, and procedures. Work with the Change Team to collaborate with stakeholders to gather requirements for new applications, upgrades, and enhancements. Work with IT Service Desk to provide general support and troubleshooting for a diverse range of applications. Become a hands-on support Engineer for applications knowing when to escalate to vendors, when to train user champions and when to solve the issue independently. Implement and oversee regular preventative maintenance activities, including patches, updates, and backups. Where possible provide advanced support, configuration, and administration for critical applications. Participate in meetings and projects involving cross-functional teams to drive innovation and efficiency. Implement proactive monitoring solutions to detect and address potential issues before they escalate. Conduct regular performance analysis and optimisation activities to enhance application efficiency. Develop and implement preventive maintenance strategies to minimise downtime and disruptions. Identify opportunities for process improvement and automation within the application management lifecycle. Implement best practices and standards to optimise the efficiency and effectiveness of application operations. Track key performance indicators (KPIs) related to application performance and user satisfaction. Key Experience Required: Experience in a similar IT management role, ideally within an IT Service Desk environment. The ability to work in a fast-paced dynamic environment where priorities can change rapidly. Excellent Team Leadership and proven people management skills. Hands-on IT Service Management: Demonstrable experience in managing a service desk or support team, with a strong foundation in ITIL practices. A proven track record in effectively applying, incident, problem and change management process to improve service delivery and customer satisfaction. Extensive experience in the rapid resolution of IT incidents and the management of complex problems, including effective escalation and coordination with IT and business stakeholders. Vendor and Supplier Management: Practical experience in managing relationships with technology vendors and third-party service providers, ensuring SLAs are met and contributing to the service desk's operational efficiency. Being an innovative and positive team player with excellent communication and service skills, confident in communicating technical issues to non-technical staff and managing the demands of non-IT staff and senior stakeholders. Experience working with complex enterprise technologies, Microsoft Based Desktop Services and data networks. Strong knowledge of supporting end users in contact centre, sales or utilities operations environments. Candidate Requirements & Competencies: Essential Experience in a similar IT role, ideally within an IT Support & Maintenance environment. Hands-on IT Application Support, configuration, and Maintenance. The ability to work in a fast-paced dynamic environment where priorities can change rapidly. Being an innovative and positive team player with excellent communication and service skills, confident in communicating technical issues to non-technical staff. Good understanding of ITIL practices would be helpful: A proven track record in effectively applying, incident, problem and change management process to improve service delivery and customer satisfaction. Experience in the management of complex problems, including effective escalation and coordination across IT and the wider business. Vendor and Supplier Management: Some practical experience working with technology vendors and third-party service providers, ensuring SLAs are met and contributing to the service desk's operational efficiency. Some practical experience working on application's underpinning contracts, working to make these as effective as possible. Demonstrable ability to rapidly understand new applications, including administration, configuration and end user capabilities. Demonstrable ability to rapidly learn how to configure application settings including workflows, reports, access controls and general setting. To be effective at creating support and guidance materials as well as working with training teams to upskill the application user community. Qualifications/Skills: Good working understanding of ITIL: Demonstrates understanding of IT Service Management practices based on the ITIL framework. Good working understanding of technologies including cloud services, data networks, building and distributing desktop equipment, repairing, and resolving technical issues. Good working understanding of Databases and some understanding of SQL. Understanding of APIs, webservices and integrations. Benefits: Working hours - Monday to Friday Buy / Sell Annual Leave Scheme Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Long Service Awards Employee Recognition Incentives Company events Career progression / promoting within Free tea & coffee Local discounts / benefits Be part of our future! If you would love to join us as our new IT Application Support Analyst, we encourage you to find out more. Apply today!
Salary - Circa £60k - £68k, salary depending upon skills and experience Permanent, Full time - 37 hours Hybrid position - working from Home and either our Huntingdon or Lincoln Office Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office. Your base location can either be in Huntingdon, Lincoln or another office within the Anglian Water Region. Make every drop of your potential count. Join our team! Operational Technology (OT) refers to the suite of systems and assets which are critical to the success of Anglian Water's industrial operations. It is recognised that OT systems and the data they provide are mission-critical in enabling us to bring social and environmental prosperity to our customers and region as well as achieve our regulatory ODI's. We are looking for a SCADA Manager who will be ultimately accountable for the 24/7 operation, strategic roadmap and continuous development of the Enterprise SCADA (Supervisory Control and Data Acquisition) platform, including Critical National Infrastructure (CNI) and services provided by the Service Line and external partners. You'll achieve this through directing highly skilled and experienced digital professionals from across Engineering, Cyber Security and Architecture to deliver a diverse portfolio of business-critical services to our colleagues that exceed customer expectations. In addition, you will be responsible for the assurance that products and services meet regulatory requirements, such as Network and Information Systems (NIS), and that suppliers are meeting their contractual-performance requirements. We are looking for someone who can demonstrate strong transformational and people leadership skills to enable the effective communication of organisational vision, goals and strategic plans and roadmaps. Through cultivating relationships, you'll lead and facilitate sessions with senior leaders to collate and translate future requirements, understanding dependencies across the product suite and any architectural implications when planning future development. The SCADA Manager will consistently demonstrate a blend of strong leadership skills coupled with broad technical knowledge across a range of highly specialised areas; enabling them to coordinate technical, operational and strategic discussions in order to drive operational excellence at both the tactical and strategic level. What will you be doing:? With support and collaboration from the OT Leadership team, the role-holder will bring their experience and expertise to manage and run our enterprise SCADA and Historian platforms. They will be required to lead the strategic direction for SCADA and OT Data solutions by creating a, strategy, roadmap and AMP focused investment plans. The SCADA Manager will coordinate and align the delivery of product change and enhancements with other delivery routes within OT and IT. Changes often are dependent on others to succeed, so excellent understanding and management of internal and external dependencies is vital - to support this, you'll be responsible for the management of frameworks of applications for which the SCADA manager is responsible. The role needs to have a good understanding of IT/OT convergence and business operations as well as be responsible for the management of the commercial and financial models required to run and enhance the SCADA and Historian products. In addition, the role will be as a key influencer and decision maker covering a wide variety of senior stakeholders across the organisation, capital delivery partners and the broader Water Industry including, industry user groups and forums.? What does it take to be SCADA Manager Degree or equivalent experience Experience of Platform & Product ownership In-depth knowledge of OT processes and principles Previous experience leading Enterprise SCADA Platforms & Historian Systems Proven track record in delivering scalable and robust products Customer focused, actively seeking to expand your knowledge about their needs Highly effective at collaboration with senior leaders Strategic thinker, able to take an idea through to execution with a natural problem-solving ability within complex environments. You are an excellent communicator and storyteller, communicating concepts and ideals to stakeholders at all levels. As a valued employee, you'll be entitled to: Personal private health care 26 days annual leave - rising with length of service Flexible working Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle ? Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women's Utility Network. Closing date: 27 May 2024
May 16, 2024
Full time
Salary - Circa £60k - £68k, salary depending upon skills and experience Permanent, Full time - 37 hours Hybrid position - working from Home and either our Huntingdon or Lincoln Office Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office. Your base location can either be in Huntingdon, Lincoln or another office within the Anglian Water Region. Make every drop of your potential count. Join our team! Operational Technology (OT) refers to the suite of systems and assets which are critical to the success of Anglian Water's industrial operations. It is recognised that OT systems and the data they provide are mission-critical in enabling us to bring social and environmental prosperity to our customers and region as well as achieve our regulatory ODI's. We are looking for a SCADA Manager who will be ultimately accountable for the 24/7 operation, strategic roadmap and continuous development of the Enterprise SCADA (Supervisory Control and Data Acquisition) platform, including Critical National Infrastructure (CNI) and services provided by the Service Line and external partners. You'll achieve this through directing highly skilled and experienced digital professionals from across Engineering, Cyber Security and Architecture to deliver a diverse portfolio of business-critical services to our colleagues that exceed customer expectations. In addition, you will be responsible for the assurance that products and services meet regulatory requirements, such as Network and Information Systems (NIS), and that suppliers are meeting their contractual-performance requirements. We are looking for someone who can demonstrate strong transformational and people leadership skills to enable the effective communication of organisational vision, goals and strategic plans and roadmaps. Through cultivating relationships, you'll lead and facilitate sessions with senior leaders to collate and translate future requirements, understanding dependencies across the product suite and any architectural implications when planning future development. The SCADA Manager will consistently demonstrate a blend of strong leadership skills coupled with broad technical knowledge across a range of highly specialised areas; enabling them to coordinate technical, operational and strategic discussions in order to drive operational excellence at both the tactical and strategic level. What will you be doing:? With support and collaboration from the OT Leadership team, the role-holder will bring their experience and expertise to manage and run our enterprise SCADA and Historian platforms. They will be required to lead the strategic direction for SCADA and OT Data solutions by creating a, strategy, roadmap and AMP focused investment plans. The SCADA Manager will coordinate and align the delivery of product change and enhancements with other delivery routes within OT and IT. Changes often are dependent on others to succeed, so excellent understanding and management of internal and external dependencies is vital - to support this, you'll be responsible for the management of frameworks of applications for which the SCADA manager is responsible. The role needs to have a good understanding of IT/OT convergence and business operations as well as be responsible for the management of the commercial and financial models required to run and enhance the SCADA and Historian products. In addition, the role will be as a key influencer and decision maker covering a wide variety of senior stakeholders across the organisation, capital delivery partners and the broader Water Industry including, industry user groups and forums.? What does it take to be SCADA Manager Degree or equivalent experience Experience of Platform & Product ownership In-depth knowledge of OT processes and principles Previous experience leading Enterprise SCADA Platforms & Historian Systems Proven track record in delivering scalable and robust products Customer focused, actively seeking to expand your knowledge about their needs Highly effective at collaboration with senior leaders Strategic thinker, able to take an idea through to execution with a natural problem-solving ability within complex environments. You are an excellent communicator and storyteller, communicating concepts and ideals to stakeholders at all levels. As a valued employee, you'll be entitled to: Personal private health care 26 days annual leave - rising with length of service Flexible working Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle ? Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women's Utility Network. Closing date: 27 May 2024
Permanent Opportunity Senior Data Engineer Location: London Hybrid work: 2 days in the Office Salary: £70 000 - £90 000 +benefits Our client which is a leading Insurance company is looking for an experienced Data Engineer to join their Predictive Analytics team and get hands on with their data and provide innovative solutions to the business. You would add value by driving data solutions and making recommendations across data pipelines and predictive analytics with Business Stakeholders. As a Senior Data Engineer, you will be responsible for: Drive the development and maintenance of robust and scalable data pipelines within our Spark-based data platform to enhance the capabilities of the Pricing function Design and implement data solutions using internal and external data Collaborate with Actuary's and Predictive Modellers to deliver innovative data solutions Develop an expert knowledge of the company's IT landscape, data and data systems Drive the Data Engineering teams' technical strategy for continuous improvement, by collaboratively setting best practices and participating in code reviews Contribute to a culture of results-driven collaboration, support and respect, and mentoring junior team members to develop and grow their skills The ideal candidate for this opportunity would need: 7 years' experience in Data using Python, SQL or PySpark to provide data driven solutions Proven experience implementing data warehouse solutions and methodologies Knowledge of RDBMS tools (e.g SQL Server, MySQL, Oracle) Experience with data visualisation and ability to interpret and suggest solutions and process reviews for Business and Technical Stakeholders Business mindset and ability to add value to the business through technology Relishes problem solving, analysis and getting hands on digging into data issues Independent and self-driven individual that thrives when faced with challenge Ability to communicate and work effectively with technical and non-technical team members Desire and ability to learn the business and become an expert in the industry If you feel you match the above requirements, then please apply with your updated CV. Please note, due to the number of applications we may not be able to respond to all unsuccessful applicants.
May 16, 2024
Full time
Permanent Opportunity Senior Data Engineer Location: London Hybrid work: 2 days in the Office Salary: £70 000 - £90 000 +benefits Our client which is a leading Insurance company is looking for an experienced Data Engineer to join their Predictive Analytics team and get hands on with their data and provide innovative solutions to the business. You would add value by driving data solutions and making recommendations across data pipelines and predictive analytics with Business Stakeholders. As a Senior Data Engineer, you will be responsible for: Drive the development and maintenance of robust and scalable data pipelines within our Spark-based data platform to enhance the capabilities of the Pricing function Design and implement data solutions using internal and external data Collaborate with Actuary's and Predictive Modellers to deliver innovative data solutions Develop an expert knowledge of the company's IT landscape, data and data systems Drive the Data Engineering teams' technical strategy for continuous improvement, by collaboratively setting best practices and participating in code reviews Contribute to a culture of results-driven collaboration, support and respect, and mentoring junior team members to develop and grow their skills The ideal candidate for this opportunity would need: 7 years' experience in Data using Python, SQL or PySpark to provide data driven solutions Proven experience implementing data warehouse solutions and methodologies Knowledge of RDBMS tools (e.g SQL Server, MySQL, Oracle) Experience with data visualisation and ability to interpret and suggest solutions and process reviews for Business and Technical Stakeholders Business mindset and ability to add value to the business through technology Relishes problem solving, analysis and getting hands on digging into data issues Independent and self-driven individual that thrives when faced with challenge Ability to communicate and work effectively with technical and non-technical team members Desire and ability to learn the business and become an expert in the industry If you feel you match the above requirements, then please apply with your updated CV. Please note, due to the number of applications we may not be able to respond to all unsuccessful applicants.
Job Title: Senior Networks Engineer Location: Swindon Salary: £50k to £60k per annum Reporting into the Enterprise Systems Manager, you will be pivotal in supporting the business by delivering business transformation projects, assisting with re-sites, network planning and maintenance, providing DMZ services, managing projects tasks, and providing support to the business on technical infrastructure matters. You will already be familiar with delivering complex infrastructure solutions, from desktop / PC solutions to complex datacentre configurations and everything in between. We are looking for a Senior Networks engineer with exposure to: SD-WAN Management of the whole network End to end Cisco network switches, firewalls and Meraki Devices Cloud Connectivity to Azure and AWS The role will require travel to and from various locations including our datacentre to support the physical operations of the IT network systems for the business. There will be opportunities to drive new technology benefits and really make a difference. About the Role The role offers a wide breadth of Network engineering technology and deployments Our client is currently re-architecting our network and introducing micro-segmentation to enhance our overall network security The take-up of cloud services is now growing in momentum. We are looking to strengthen our integration with the major cloud providers whilst enforcing security and providing flexibility to our system developers and end user What we can offer you Not only do we offer free onsite parking and competitive salary but you'll also have access to: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy 5% match pension 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Colleague Assistance Programme & Colleague referral scheme About you This is an exciting opportunity for an experienced networks engineer with experience on modern Cisco and Cloud network architectures. The role is challenging for the right person willing to work within a dynamic environment with a small, enthusiastic, and experienced team, running a variety of different projects. We are looking for a candidate who has worked in a medium to large size business with multiple geographic locations and several hundreds or thousands of users. The following certifications are desired CCNA/CCNP and AWS (Amazon Web Services) Network and other cloud specialist knowledge with a minimum of 5 years relevant industry experience. The ideal candidate will have skills in designing, capable of delivering complex infrastructure tasks and running multiple projects and you should have a very high knowledge of technology and infrastructure systems backed with a number of years of practical experience support and administration of datacentre and distributed network systems. You will also be required to communicate with various parts of the business, including senior business managers and other colleagues and therefore excellent communication skills are a necessity. You will be required to produce technical solutions to business problems, working with the team members to build a practical, cost-effective solution whether that encompasses networks, telephony, print solutions, access points maintenance, remote working, system architecture, and all aspects of the technical modern day systems infrastructure including Cloud computing, Office 365 and datacentre solutions.
May 16, 2024
Full time
Job Title: Senior Networks Engineer Location: Swindon Salary: £50k to £60k per annum Reporting into the Enterprise Systems Manager, you will be pivotal in supporting the business by delivering business transformation projects, assisting with re-sites, network planning and maintenance, providing DMZ services, managing projects tasks, and providing support to the business on technical infrastructure matters. You will already be familiar with delivering complex infrastructure solutions, from desktop / PC solutions to complex datacentre configurations and everything in between. We are looking for a Senior Networks engineer with exposure to: SD-WAN Management of the whole network End to end Cisco network switches, firewalls and Meraki Devices Cloud Connectivity to Azure and AWS The role will require travel to and from various locations including our datacentre to support the physical operations of the IT network systems for the business. There will be opportunities to drive new technology benefits and really make a difference. About the Role The role offers a wide breadth of Network engineering technology and deployments Our client is currently re-architecting our network and introducing micro-segmentation to enhance our overall network security The take-up of cloud services is now growing in momentum. We are looking to strengthen our integration with the major cloud providers whilst enforcing security and providing flexibility to our system developers and end user What we can offer you Not only do we offer free onsite parking and competitive salary but you'll also have access to: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy 5% match pension 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Colleague Assistance Programme & Colleague referral scheme About you This is an exciting opportunity for an experienced networks engineer with experience on modern Cisco and Cloud network architectures. The role is challenging for the right person willing to work within a dynamic environment with a small, enthusiastic, and experienced team, running a variety of different projects. We are looking for a candidate who has worked in a medium to large size business with multiple geographic locations and several hundreds or thousands of users. The following certifications are desired CCNA/CCNP and AWS (Amazon Web Services) Network and other cloud specialist knowledge with a minimum of 5 years relevant industry experience. The ideal candidate will have skills in designing, capable of delivering complex infrastructure tasks and running multiple projects and you should have a very high knowledge of technology and infrastructure systems backed with a number of years of practical experience support and administration of datacentre and distributed network systems. You will also be required to communicate with various parts of the business, including senior business managers and other colleagues and therefore excellent communication skills are a necessity. You will be required to produce technical solutions to business problems, working with the team members to build a practical, cost-effective solution whether that encompasses networks, telephony, print solutions, access points maintenance, remote working, system architecture, and all aspects of the technical modern day systems infrastructure including Cloud computing, Office 365 and datacentre solutions.
Atkinson Moss Engineering have been engaged to assist our industry leading client with the appointment of Senior Test Engineer to join their growing Engineering team. Location: Norwich Onsite working (Monday to Friday 08.30-17.00) The Senior Test Engineer is a key member of the Test and Simulation team, responsible for dynamometer verification testing of electric drive systems. Responsibilities: Oversee test facilities and schedules. Plan and manage tests, verification, validation, and competitor benchmarking. Design and commission test rigs and fixtures. Communicate issues to upper management clearly and promptly. Maintain a safe and orderly testing environment. Design test system architecture and implement NI LabVIEW code for verification tasks. Produce and analyse technical reports on product performance. Supervise and mentor test engineers. Perform root cause analysis on test failures and equipment issues. Act as a technical resource for resolving test issues across departments. Recommend improvements for testing methods. Ensure test equipment is maintained and calibrated. Support various teams in verification and validation tasks, including pre-compliance testing. Assist product design teams with test development, data analysis, and feedback on testing requirements. Qualifications/Experience: BEng/BSc in Electronics, Embedded Systems, or Electro-Mechanical Engineering. Experience in engineering development, preferably in sectors involving electro-mechanical machine testing (e.g., Automotive). Proficient in writing technical reports for verification and validation. Strong understanding of electronics principles and measurement methodologies. Knowledge of signal measurement best practices and data acquisition. Familiarity with PXI Data Acquisition chassis and NI LabVIEW programming. Experience with mathematical processing software like MATLAB. Understanding of Nyquist sampling rate, bandwidth, and frequency response. Experience in DSP and fast-Fourier transform analysis. In the first instance, click apply and we will be in touch to discuss your application further.
May 16, 2024
Full time
Atkinson Moss Engineering have been engaged to assist our industry leading client with the appointment of Senior Test Engineer to join their growing Engineering team. Location: Norwich Onsite working (Monday to Friday 08.30-17.00) The Senior Test Engineer is a key member of the Test and Simulation team, responsible for dynamometer verification testing of electric drive systems. Responsibilities: Oversee test facilities and schedules. Plan and manage tests, verification, validation, and competitor benchmarking. Design and commission test rigs and fixtures. Communicate issues to upper management clearly and promptly. Maintain a safe and orderly testing environment. Design test system architecture and implement NI LabVIEW code for verification tasks. Produce and analyse technical reports on product performance. Supervise and mentor test engineers. Perform root cause analysis on test failures and equipment issues. Act as a technical resource for resolving test issues across departments. Recommend improvements for testing methods. Ensure test equipment is maintained and calibrated. Support various teams in verification and validation tasks, including pre-compliance testing. Assist product design teams with test development, data analysis, and feedback on testing requirements. Qualifications/Experience: BEng/BSc in Electronics, Embedded Systems, or Electro-Mechanical Engineering. Experience in engineering development, preferably in sectors involving electro-mechanical machine testing (e.g., Automotive). Proficient in writing technical reports for verification and validation. Strong understanding of electronics principles and measurement methodologies. Knowledge of signal measurement best practices and data acquisition. Familiarity with PXI Data Acquisition chassis and NI LabVIEW programming. Experience with mathematical processing software like MATLAB. Understanding of Nyquist sampling rate, bandwidth, and frequency response. Experience in DSP and fast-Fourier transform analysis. In the first instance, click apply and we will be in touch to discuss your application further.
Focus Group Recruitment
Leighton Buzzard, Bedfordshire
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed. Position Overview: As a Level 2 Service Desk Engineer, you will support the Client Management team and assist with various client-facing and internal administration tasks. This includes logging and investigating customer tickets, providing technical support, and ensuring that the client's network and systems run smoothly. Key Responsibilities: Log and investigate customer tickets, providing permanent fixes or workarounds to restore service. Offer Level 2 server, network, and desktop technical support, aiming for a high level of first-time fixes. Take end-to-end ownership of customer tickets, identifying underlying causes and implementing permanent solutions, escalating to a Senior Engineer when necessary. Manage and adhere to internal and customer SLA's, communicating any concerns. Manage client expectations through clear and effective communication. Collaborate closely with customers to maintain and support their infrastructure and tickets. Perform hardware and software installations. Create and maintain customer-specific infrastructure documentation within the IT Glue Knowledge System. Share information with the Senior Engineer to resolve issues confidently and effectively. Maintain up-to-date industry and technical knowledge in line with business needs. Ensure accurate time entries within the Connectwise Manage PSA tool and submit timesheets weekly. Occasionally visit the Data Centre in Milton Keynes during emergencies. Undertake any other reasonable requests. Qualifications & Experience: Extensive experience as an IT engineer supporting customers. Proven experience in a customer-facing role. Familiarity with working to SLA's to meet customer and contract requirements. Experience working as part of a wider service delivery function. Experience supporting multi-site clients (including multi-country). Intermediate level knowledge and application in: MS Windows Server Technologies Exchange/Hybrid Technologies Active Directory management and administration Office 365 management and administration Excellent verbal and written communication skills for both technical and non-technical audiences. High standard of customer-focused personalized support. Ability to follow processes and procedures strictly. Creative, analytical problem-solving skills with innovative thinking. Methodical approach to client requirements resolution. Ability to manage changing workloads and priorities. Ability to work both within a team and independently. Technical Skills Required: Configuration and troubleshooting of: All MS Windows Server Platforms All MS Exchange Technologies All O365 Technologies PC/Server hardware diagnostics and upgrades, including understanding RAID configurations and iLO on servers. AD configuration for new users, new OU's, sites and services, and issue resolution. DNS troubleshooting within Active Directory-based structures. Basic understanding and troubleshooting of Group Policies. Apply Today: If you are a dedicated IT professional with a passion for customer service and technical excellence, we invite you to apply for this exciting opportunity and take the next step in your career as a Level 2 Service Desk Engineer. Location : Leighton Buzzard Salary : - £35,000 + Excellent Benefits
May 16, 2024
Full time
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed. Position Overview: As a Level 2 Service Desk Engineer, you will support the Client Management team and assist with various client-facing and internal administration tasks. This includes logging and investigating customer tickets, providing technical support, and ensuring that the client's network and systems run smoothly. Key Responsibilities: Log and investigate customer tickets, providing permanent fixes or workarounds to restore service. Offer Level 2 server, network, and desktop technical support, aiming for a high level of first-time fixes. Take end-to-end ownership of customer tickets, identifying underlying causes and implementing permanent solutions, escalating to a Senior Engineer when necessary. Manage and adhere to internal and customer SLA's, communicating any concerns. Manage client expectations through clear and effective communication. Collaborate closely with customers to maintain and support their infrastructure and tickets. Perform hardware and software installations. Create and maintain customer-specific infrastructure documentation within the IT Glue Knowledge System. Share information with the Senior Engineer to resolve issues confidently and effectively. Maintain up-to-date industry and technical knowledge in line with business needs. Ensure accurate time entries within the Connectwise Manage PSA tool and submit timesheets weekly. Occasionally visit the Data Centre in Milton Keynes during emergencies. Undertake any other reasonable requests. Qualifications & Experience: Extensive experience as an IT engineer supporting customers. Proven experience in a customer-facing role. Familiarity with working to SLA's to meet customer and contract requirements. Experience working as part of a wider service delivery function. Experience supporting multi-site clients (including multi-country). Intermediate level knowledge and application in: MS Windows Server Technologies Exchange/Hybrid Technologies Active Directory management and administration Office 365 management and administration Excellent verbal and written communication skills for both technical and non-technical audiences. High standard of customer-focused personalized support. Ability to follow processes and procedures strictly. Creative, analytical problem-solving skills with innovative thinking. Methodical approach to client requirements resolution. Ability to manage changing workloads and priorities. Ability to work both within a team and independently. Technical Skills Required: Configuration and troubleshooting of: All MS Windows Server Platforms All MS Exchange Technologies All O365 Technologies PC/Server hardware diagnostics and upgrades, including understanding RAID configurations and iLO on servers. AD configuration for new users, new OU's, sites and services, and issue resolution. DNS troubleshooting within Active Directory-based structures. Basic understanding and troubleshooting of Group Policies. Apply Today: If you are a dedicated IT professional with a passion for customer service and technical excellence, we invite you to apply for this exciting opportunity and take the next step in your career as a Level 2 Service Desk Engineer. Location : Leighton Buzzard Salary : - £35,000 + Excellent Benefits
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - ManchesterSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Ideal location - ManchesterSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on TrentSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Ideal location - Stoke on TrentSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - EssexSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Ideal location - EssexSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Would you like to work on an industry leading high-performance computing platform? An opportunity is now available for a Senior HPC Software Engineer to provide computer science support, through development and deployment of software techniques and solutions. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with plenty of onsite parking. Package: £52,000+ (depending on your suitability, qualifications, and level of experience) A relocation package may also be available with this role (terms & conditions apply). Closing Date : 30th May 2024 Key Responsibilities: Providing appropriate assistance for porting specific codes to new platforms Design, coding, testing, installation, and maintenance of software modules Production of suitable online documentation Interacting with vendors, universities, and US laboratories on leading-edge research Research level investigation of advanced novel techniques for solution of multi-physics problems Development of relevant benchmarks for assessing current and future systems Maintaining an awareness of current and future developments in the HPC field Who are we looking for? The ideal Senior HPC Software Engineer candidate will have a PhD or a BSc/MSc in Computer Science, Physics, Mathematics, or other numerate discipline plus at least 4 years relevant experience. Whilst not to be considered a checklist, we are interested in hearing from candidates who can demonstrate knowledge or experience in several of the following areas: The ability to programme in C, C++, Fortran, or a similar high-level language. Knowledge of computer architectures, in particular, parallel architectures and their applicability to running large scientific calculations. Familiarity with parallel programming concepts - both threading and MPI style parallelism. An understanding of software development life cycles. An interest in processing technologies: software, hardware, and algorithms together with their use and application. Experience of using debuggers and performance analysis tools would be advantageous. Knowledge of open-source software. Experience of working in Unix/Linux environment. Ability to capture software requirements and produce appropriate implementations. Software testing experience. Familiarity with scripting languages - e.g., bash, python. Ability to write in clear and concise language on technical matters and summarise and present such material effectively. ? What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a British citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
May 16, 2024
Full time
Would you like to work on an industry leading high-performance computing platform? An opportunity is now available for a Senior HPC Software Engineer to provide computer science support, through development and deployment of software techniques and solutions. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with plenty of onsite parking. Package: £52,000+ (depending on your suitability, qualifications, and level of experience) A relocation package may also be available with this role (terms & conditions apply). Closing Date : 30th May 2024 Key Responsibilities: Providing appropriate assistance for porting specific codes to new platforms Design, coding, testing, installation, and maintenance of software modules Production of suitable online documentation Interacting with vendors, universities, and US laboratories on leading-edge research Research level investigation of advanced novel techniques for solution of multi-physics problems Development of relevant benchmarks for assessing current and future systems Maintaining an awareness of current and future developments in the HPC field Who are we looking for? The ideal Senior HPC Software Engineer candidate will have a PhD or a BSc/MSc in Computer Science, Physics, Mathematics, or other numerate discipline plus at least 4 years relevant experience. Whilst not to be considered a checklist, we are interested in hearing from candidates who can demonstrate knowledge or experience in several of the following areas: The ability to programme in C, C++, Fortran, or a similar high-level language. Knowledge of computer architectures, in particular, parallel architectures and their applicability to running large scientific calculations. Familiarity with parallel programming concepts - both threading and MPI style parallelism. An understanding of software development life cycles. An interest in processing technologies: software, hardware, and algorithms together with their use and application. Experience of using debuggers and performance analysis tools would be advantageous. Knowledge of open-source software. Experience of working in Unix/Linux environment. Ability to capture software requirements and produce appropriate implementations. Software testing experience. Familiarity with scripting languages - e.g., bash, python. Ability to write in clear and concise language on technical matters and summarise and present such material effectively. ? What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a British citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment