Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Role: Identity & Access Management Analyst Location: Manchester Salary: £28,000 - £31,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company?A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of £30,000 - £35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 18, 2024
Full time
Role: Identity & Access Management Analyst Location: Manchester Salary: £28,000 - £31,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company?A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of £30,000 - £35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Service Desk Analyst Salary: Band 4 starting at £25,524 Tenure: Fixed Term for up to 11 months The ability to speak Welsh is essential for this role. Join our game changing, life-saving team as a Service Desk Analyst and help to make a real difference to health and care services in Wales. We are seeking passionate customer focused individuals to join our team providing technical support to service users across the NHS in Wales. No prior service desk experience is needed as we will provide full technical training. Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation. What will you be doing? Providing dedicated customer service to users across NHS Wales, ensuring they receive timely and effective technical support through the medium of Welsh Engaging with users via phone and email, utilizing your excellent communication skills to troubleshoot and provide solutions, escalating where necessary to resolve technical challenges Document all interactions and solutions accurately in our ticketing system, contributing to our knowledge base and ensuring consistent support for all users. What we re looking for? You will have strong customer service skills with a passion for helping others Excellent communication skills, both written and verbal Comfortable and confident communicating over the phone You will have the ability to quickly learn new technologies and processes. Strong problem-solving skills and attention to detail You will also have fluent Welsh language skills Working for us Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
May 18, 2024
Contractor
Service Desk Analyst Salary: Band 4 starting at £25,524 Tenure: Fixed Term for up to 11 months The ability to speak Welsh is essential for this role. Join our game changing, life-saving team as a Service Desk Analyst and help to make a real difference to health and care services in Wales. We are seeking passionate customer focused individuals to join our team providing technical support to service users across the NHS in Wales. No prior service desk experience is needed as we will provide full technical training. Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation. What will you be doing? Providing dedicated customer service to users across NHS Wales, ensuring they receive timely and effective technical support through the medium of Welsh Engaging with users via phone and email, utilizing your excellent communication skills to troubleshoot and provide solutions, escalating where necessary to resolve technical challenges Document all interactions and solutions accurately in our ticketing system, contributing to our knowledge base and ensuring consistent support for all users. What we re looking for? You will have strong customer service skills with a passion for helping others Excellent communication skills, both written and verbal Comfortable and confident communicating over the phone You will have the ability to quickly learn new technologies and processes. Strong problem-solving skills and attention to detail You will also have fluent Welsh language skills Working for us Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
At Charles River, we are passionate about improving the quality of people's lives. When you join our global family, you will help create healthier lives for millions of patients and their families. Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. Job Summary As a Product Designer, you are responsible for a set of activities including conducting initial user research, driving a solution vision based on business and user insights, designing desirable and intuitive multi-channel experiences, developing wireframes and visual designs, and iteratively validating solutions with users. If you are interested in using your designing expertise and innovative skills to be part of a company making a difference in the Life Sciences arena, have a passion for Product designing, then we want to talk to you! A truly exciting and unique opportunity awaits you! Note : Very strong UX designing experience required, it's a fully remote role with some occasional travel needs as per business requirements. Charles River Labs is on an exciting journey to modernize the data landscape, There's never been a more exciting time to be on the product designing team at Charles River Labs! Responsibilities: Design and implement visual data products and features Collaborate with product managers and data analysts to understand data requirements and deliver innovative, intuitive data visualization solutions Use your knowledge of data visualization principles to make complex data understandable and accessible to users Constantly iterate and improve on the data products based on user feedback and usage data Qualifications: Very strong professional experience in data visualization or a related field Proficient in data visualization tools such as Tableau, PowerBI, D3.js, etc. Strong understanding of data analysis and interpretation Excellent communication skills to effectively collaborate with cross-functional teams A portfolio that demonstrates strong design and data visualization skills SKILLS: Design, Microsoft BI, Tableau, D3.js, PowerBI, Agile Methodologies, Figma, Business Intelligence (BI), User Interface Design About Corporate Functions The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement. About Charles River Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market. With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021. At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction. For more information, please visit . Job Segment: User Experience, Pharmaceutical, Laboratory, Business Intelligence, Quality Assurance, Technology, Science
May 18, 2024
Full time
At Charles River, we are passionate about improving the quality of people's lives. When you join our global family, you will help create healthier lives for millions of patients and their families. Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. Job Summary As a Product Designer, you are responsible for a set of activities including conducting initial user research, driving a solution vision based on business and user insights, designing desirable and intuitive multi-channel experiences, developing wireframes and visual designs, and iteratively validating solutions with users. If you are interested in using your designing expertise and innovative skills to be part of a company making a difference in the Life Sciences arena, have a passion for Product designing, then we want to talk to you! A truly exciting and unique opportunity awaits you! Note : Very strong UX designing experience required, it's a fully remote role with some occasional travel needs as per business requirements. Charles River Labs is on an exciting journey to modernize the data landscape, There's never been a more exciting time to be on the product designing team at Charles River Labs! Responsibilities: Design and implement visual data products and features Collaborate with product managers and data analysts to understand data requirements and deliver innovative, intuitive data visualization solutions Use your knowledge of data visualization principles to make complex data understandable and accessible to users Constantly iterate and improve on the data products based on user feedback and usage data Qualifications: Very strong professional experience in data visualization or a related field Proficient in data visualization tools such as Tableau, PowerBI, D3.js, etc. Strong understanding of data analysis and interpretation Excellent communication skills to effectively collaborate with cross-functional teams A portfolio that demonstrates strong design and data visualization skills SKILLS: Design, Microsoft BI, Tableau, D3.js, PowerBI, Agile Methodologies, Figma, Business Intelligence (BI), User Interface Design About Corporate Functions The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement. About Charles River Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market. With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021. At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction. For more information, please visit . Job Segment: User Experience, Pharmaceutical, Laboratory, Business Intelligence, Quality Assurance, Technology, Science
Randstad Technologies Recruitment
City, Manchester
Role: Identity & Access Management Analyst Location: Manchester Salary: 28,000 - 31,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company? A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of 30,000 - 35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 18, 2024
Full time
Role: Identity & Access Management Analyst Location: Manchester Salary: 28,000 - 31,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company? A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of 30,000 - 35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Role: Identity & Access Management Analyst Location: London - Stratford Salary: 30,000 - 35,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company? A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of 30,000 - 35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 18, 2024
Full time
Role: Identity & Access Management Analyst Location: London - Stratford Salary: 30,000 - 35,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company? A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of 30,000 - 35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
IT Security and Compliance Analyst York - Hybrid (2-3 days per week on-site) 12 months Main Purpose: Provide Security & Compliance support to the NiM businesses and IT incl. relevant contribution to agreed IT support model, operational sustain incl. incident and request management, Market Security Compliance Indicator (MSCI) measure and Information Security Managment (ISMS) contribution. Key Outputs: Sustain the IT product portfolio, across all UKI NiM (Nestle in the Market) businesses, by providing first level support, incorporating the Service Portal and subject matter experts, to agreed targets and SLO, ensuring Compliance by following relevant GLOBE Standards and Policies, incl. Nestl IT Security Policy and Cyber Securirty Awareness Supporting the Security & Compliance Specialists with ownership or support of relevant MSCI measures and ISMS controls Providing support to the Market Role Coordinator for GLOBE SAP Security sustain and projects Supporting the application compliance process and governance framework for solution onboarding. Specifically supporting facilitation of the Control Decision Tree, application controls and supporting IT application owners to supply adequate evidence whilst providing guidance on required remediation. Sustaining the IT Software Asset Management Standard, with specific support where required (incl. supporting SAM Service Functional Owners, compliance evidence, ensuring SAM compliant process and behaviours) Maintain knowledge in key areas of Security & Compliance to ensure cross-skilling and sufficient cover for team members Supporting the IT and business to ensure we are 'In Control' inc. IT Standards & controls Key Relationships External to Nestle Group: External Auditors when requested (e.g. Ernst & Young) External suppliers as needed (e.g. SAP, HP etc.) Work with external customers and vendors to ensure compliance Main Purpose of Job: Some experience of IT Security and Compliance (incl. MSCI and ISMS) Evidence of delivering results Good working knowledge of IS/IT systems & processes Experience and knowledge of Audits and Risk Assessments Good understanding of key IS/IT Security policies Good understanding of all IT Security & Compliance Standards (incl. RISE, Cloud, Digital etc.) Ability to deliver training or Present to employees Knowledge: Core knowledge of the 10 Nestl Corporate Business Principles and expert knowledge in our areas of responsibility. Good understanding of the Nestl UKI NiM business. Basic knowledge of inter-relationship of NiM businesses, key functions and their key priorities. Good knowledge of Nestl Management and Leadership Principles. Good understanding of IIRM (Interaction, Incident & Request Management Best Practice) Effective prioritisation (Able to assess impact on a Business impacting incident and prioritise accordingly) Good Knowledge of Nestl IT Security & Compliance standard requirements (End User Security, RISE, Cloud & own subject matter compliance requirements) Randstad Business Support is acting as an Employment Business in relation to this vacancy.
May 17, 2024
Contractor
IT Security and Compliance Analyst York - Hybrid (2-3 days per week on-site) 12 months Main Purpose: Provide Security & Compliance support to the NiM businesses and IT incl. relevant contribution to agreed IT support model, operational sustain incl. incident and request management, Market Security Compliance Indicator (MSCI) measure and Information Security Managment (ISMS) contribution. Key Outputs: Sustain the IT product portfolio, across all UKI NiM (Nestle in the Market) businesses, by providing first level support, incorporating the Service Portal and subject matter experts, to agreed targets and SLO, ensuring Compliance by following relevant GLOBE Standards and Policies, incl. Nestl IT Security Policy and Cyber Securirty Awareness Supporting the Security & Compliance Specialists with ownership or support of relevant MSCI measures and ISMS controls Providing support to the Market Role Coordinator for GLOBE SAP Security sustain and projects Supporting the application compliance process and governance framework for solution onboarding. Specifically supporting facilitation of the Control Decision Tree, application controls and supporting IT application owners to supply adequate evidence whilst providing guidance on required remediation. Sustaining the IT Software Asset Management Standard, with specific support where required (incl. supporting SAM Service Functional Owners, compliance evidence, ensuring SAM compliant process and behaviours) Maintain knowledge in key areas of Security & Compliance to ensure cross-skilling and sufficient cover for team members Supporting the IT and business to ensure we are 'In Control' inc. IT Standards & controls Key Relationships External to Nestle Group: External Auditors when requested (e.g. Ernst & Young) External suppliers as needed (e.g. SAP, HP etc.) Work with external customers and vendors to ensure compliance Main Purpose of Job: Some experience of IT Security and Compliance (incl. MSCI and ISMS) Evidence of delivering results Good working knowledge of IS/IT systems & processes Experience and knowledge of Audits and Risk Assessments Good understanding of key IS/IT Security policies Good understanding of all IT Security & Compliance Standards (incl. RISE, Cloud, Digital etc.) Ability to deliver training or Present to employees Knowledge: Core knowledge of the 10 Nestl Corporate Business Principles and expert knowledge in our areas of responsibility. Good understanding of the Nestl UKI NiM business. Basic knowledge of inter-relationship of NiM businesses, key functions and their key priorities. Good knowledge of Nestl Management and Leadership Principles. Good understanding of IIRM (Interaction, Incident & Request Management Best Practice) Effective prioritisation (Able to assess impact on a Business impacting incident and prioritise accordingly) Good Knowledge of Nestl IT Security & Compliance standard requirements (End User Security, RISE, Cloud & own subject matter compliance requirements) Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Service Desk Analyst Location : RSPB UKHQ - The Lodge Salary : £29,200.00 - £31,347.00 Per Annum Benefits : Standard This is a Permanent role for 37.5 hours per week. This role is a hybrid role , which will based at our UKHQ in Sandy, Bedfordshire a maximum of 2 days per week - therefore the successful candidate will need to live within commuting distance of SG19 2DL. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications. You will work both individually and collectively to support users by phone, face to face and through the call logging system What's the role about? As part of a dedicated Technology Services function within the Digital Technology team this role is a vital finger on the pulse of how our technology is being used and where we have need for improvement; so the role holder must be able to demonstrate a positive can do attitude as this is often the first experience a user has of the department and your insight and experience will play a big part in our ability to improve our technology maturity and skill levels across the organisation. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications. You will work both individually and collectively to support users by phone, face to face and through the call logging system. You will also assist the Senior Service Desk Analyst to carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager to ensure that the user and their needs are represented in workforce experience strategic thinking. You will be able to communicate with users of all abilities and technological proficiency to understand and advise how best to resolve their issues, while having the support of the Senior Service Desk Analyst and the Run team s Senior and Systems Engineers to help overcome technical challenges and provide guidance and experience where needed. This is an exciting opportunity to shape and demonstrate how investment in this area can provide a step change in the use of business hardware and systems to help save nature and deliver a more technologically aware workforce. Essential skills, knowledge and experience: Level 3 IT Qualification or equivalent experience Detailed knowledge of Active Directory, SCCM, Windows 10, Office 365 software packages and ability to understand other system used at RSPB with training. Basic analytical and problem solving capability. Ability to communicate clearly verbally and in writing to ensure effective reporting and customer service. Effective planning, organising and prioritising. Desirable skills, knowledge and experience: Experience of working in a busy Service Desk environment Excellent customer service skills Closing date: 23:59, Sun, 26th May 2024 We are looking to conduct interviews for this position from week commencing 10th June 2024. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
May 17, 2024
Full time
Service Desk Analyst Location : RSPB UKHQ - The Lodge Salary : £29,200.00 - £31,347.00 Per Annum Benefits : Standard This is a Permanent role for 37.5 hours per week. This role is a hybrid role , which will based at our UKHQ in Sandy, Bedfordshire a maximum of 2 days per week - therefore the successful candidate will need to live within commuting distance of SG19 2DL. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications. You will work both individually and collectively to support users by phone, face to face and through the call logging system What's the role about? As part of a dedicated Technology Services function within the Digital Technology team this role is a vital finger on the pulse of how our technology is being used and where we have need for improvement; so the role holder must be able to demonstrate a positive can do attitude as this is often the first experience a user has of the department and your insight and experience will play a big part in our ability to improve our technology maturity and skill levels across the organisation. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications. You will work both individually and collectively to support users by phone, face to face and through the call logging system. You will also assist the Senior Service Desk Analyst to carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager to ensure that the user and their needs are represented in workforce experience strategic thinking. You will be able to communicate with users of all abilities and technological proficiency to understand and advise how best to resolve their issues, while having the support of the Senior Service Desk Analyst and the Run team s Senior and Systems Engineers to help overcome technical challenges and provide guidance and experience where needed. This is an exciting opportunity to shape and demonstrate how investment in this area can provide a step change in the use of business hardware and systems to help save nature and deliver a more technologically aware workforce. Essential skills, knowledge and experience: Level 3 IT Qualification or equivalent experience Detailed knowledge of Active Directory, SCCM, Windows 10, Office 365 software packages and ability to understand other system used at RSPB with training. Basic analytical and problem solving capability. Ability to communicate clearly verbally and in writing to ensure effective reporting and customer service. Effective planning, organising and prioritising. Desirable skills, knowledge and experience: Experience of working in a busy Service Desk environment Excellent customer service skills Closing date: 23:59, Sun, 26th May 2024 We are looking to conduct interviews for this position from week commencing 10th June 2024. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Role : Data Analyst Location : Birmingham (Hybrid) The Company you'll be working for? Founded over 20 years ago, this is a digital solutions agency that helps SME's to early enterprise businesses accelerate their digital transformation. Their team of experienced and highly skilled professionals are passionate about helping our client partners succeed and understand the unique challenges and opportunities. The Role? You will have the responsibility of gathering and cleaning data from numerous sources. Define and develop frameworks for measuring (i/e/reporting, analysing and benchmarking to power business intelligence/decisions Communicating Data visualisations/dashboards providing data-driven recommendations What Skills do they Require you to Have? 4+ years of experience in a Data Analyst role - working with marketing data Agency & client-facing background Working experience with performance, development and user experience teams Experience managing and mentoring other members of the team Past working experience within an Agile environment with exposure to Agile frameworks such as Scrum/Kanban Experience using agile / project management tools in Jira and Confluence Great communication skills Successful team collaboration In Return, you will get Vitality Programme - Inclusive of Health Insurance, Optical, Dental & Hearing Insurance and Partnership Rewards & Discounts. 500 successful finders fee for successful internal recruitment. 5% new business commission for any new contract over 10k where you have identified & supported the opportunity close. WFH Allowance - You can claim up to 20 per month, every month, whilst you make the most of working from home with our flexible working policy. Your Birthday off in addition to your 25 days annual holiday entitlement. 5 Space Days per annum. Space Days are benefit that recognises and rewards members of the team who have gone above and beyond or are perhaps struggling personally & could greatly benefit from taking a day to have well-earned or required space. Access to trained mental health responders within the business as and when needed. Volunteering leave and salary sacrifice for extra holiday. 4 Quarterly Socials - During the year we have 4 socials that all are invited to attend - 2 of these will be team-building events and the others will be a load of fun enjoying time together as a community. The Turks Head on a Friday after work to enjoy a drink on the house Grab a weekly coffee or tea on us, from No.10, a local artisan coffee shop Monthly SMILE Subscription - A monthly subscription of your choice delivered to your desk/home address. Click Apply now if you are a DBA looking for that next step in your career! - Alternatively, you can send your CV to (url removed)
May 17, 2024
Full time
Role : Data Analyst Location : Birmingham (Hybrid) The Company you'll be working for? Founded over 20 years ago, this is a digital solutions agency that helps SME's to early enterprise businesses accelerate their digital transformation. Their team of experienced and highly skilled professionals are passionate about helping our client partners succeed and understand the unique challenges and opportunities. The Role? You will have the responsibility of gathering and cleaning data from numerous sources. Define and develop frameworks for measuring (i/e/reporting, analysing and benchmarking to power business intelligence/decisions Communicating Data visualisations/dashboards providing data-driven recommendations What Skills do they Require you to Have? 4+ years of experience in a Data Analyst role - working with marketing data Agency & client-facing background Working experience with performance, development and user experience teams Experience managing and mentoring other members of the team Past working experience within an Agile environment with exposure to Agile frameworks such as Scrum/Kanban Experience using agile / project management tools in Jira and Confluence Great communication skills Successful team collaboration In Return, you will get Vitality Programme - Inclusive of Health Insurance, Optical, Dental & Hearing Insurance and Partnership Rewards & Discounts. 500 successful finders fee for successful internal recruitment. 5% new business commission for any new contract over 10k where you have identified & supported the opportunity close. WFH Allowance - You can claim up to 20 per month, every month, whilst you make the most of working from home with our flexible working policy. Your Birthday off in addition to your 25 days annual holiday entitlement. 5 Space Days per annum. Space Days are benefit that recognises and rewards members of the team who have gone above and beyond or are perhaps struggling personally & could greatly benefit from taking a day to have well-earned or required space. Access to trained mental health responders within the business as and when needed. Volunteering leave and salary sacrifice for extra holiday. 4 Quarterly Socials - During the year we have 4 socials that all are invited to attend - 2 of these will be team-building events and the others will be a load of fun enjoying time together as a community. The Turks Head on a Friday after work to enjoy a drink on the house Grab a weekly coffee or tea on us, from No.10, a local artisan coffee shop Monthly SMILE Subscription - A monthly subscription of your choice delivered to your desk/home address. Click Apply now if you are a DBA looking for that next step in your career! - Alternatively, you can send your CV to (url removed)
Harnham - Data & Analytics Recruitment
Leicester, Leicestershire
I am hiring for a Digital Analyst, in this role you will play a crucial role in optimising our client's web experiences, utilising tools such as Monetate for A/B testing, SQL and BigQuery for dashboard creation, and Looker Studio for visualisation. Key Responsibilities: Implement and manage A/B tests using Monetate to optimise website performance and user experience. Utilise SQL and BigQuery to extract, manipulate, and analyze large datasets for insightful reporting. Design and develop dashboards in BigQuery to provide stakeholders with real-time insights and actionable data. Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions. Create visually appealing and intuitive visualisations using Looker Studio to communicate data insights effectively. Handle ad-hoc analysis requests efficiently and deliver timely results to support business decision-making. Requirements: Proven experience in web analytics, with a focus on A/B testing methodologies and tools such as Monetate. Proficiency in SQL and experience working with BigQuery or similar data warehouse platforms for data manipulation and analysis. Strong analytical skills with the ability to interpret complex datasets and extract meaningful insights. Experience in dashboard creation and visualisation using tools like Looker Studio or similar BI tools. Ability to work autonomously and efficiently manage ad-hoc tasks with tight deadlines. Excellent communication and collaboration skills, with the ability to effectively convey technical concepts to non-technical stakeholders. Contract Details: Rate: £400 per day (Outside IR35) Duration: 2 Months Location: Remote with occasional days in a Leicester or Manchester office
May 17, 2024
Full time
I am hiring for a Digital Analyst, in this role you will play a crucial role in optimising our client's web experiences, utilising tools such as Monetate for A/B testing, SQL and BigQuery for dashboard creation, and Looker Studio for visualisation. Key Responsibilities: Implement and manage A/B tests using Monetate to optimise website performance and user experience. Utilise SQL and BigQuery to extract, manipulate, and analyze large datasets for insightful reporting. Design and develop dashboards in BigQuery to provide stakeholders with real-time insights and actionable data. Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions. Create visually appealing and intuitive visualisations using Looker Studio to communicate data insights effectively. Handle ad-hoc analysis requests efficiently and deliver timely results to support business decision-making. Requirements: Proven experience in web analytics, with a focus on A/B testing methodologies and tools such as Monetate. Proficiency in SQL and experience working with BigQuery or similar data warehouse platforms for data manipulation and analysis. Strong analytical skills with the ability to interpret complex datasets and extract meaningful insights. Experience in dashboard creation and visualisation using tools like Looker Studio or similar BI tools. Ability to work autonomously and efficiently manage ad-hoc tasks with tight deadlines. Excellent communication and collaboration skills, with the ability to effectively convey technical concepts to non-technical stakeholders. Contract Details: Rate: £400 per day (Outside IR35) Duration: 2 Months Location: Remote with occasional days in a Leicester or Manchester office
About the role The role of IT Business Support Analyst (Supplier Portal) is a newly established position within the Booker IT team. In this role, the individual is responsible for ensuring the smooth functioning of the MyProduct Essentials supplier portal, including managing the ongoing change programme across our Trading teams. This position involves collaborating closely with internal and external stakeholders, actively participating in project delivery with the IT Team, and providing vital support and expertise to facilitate effective solutions and outcomes. It also includes analysing the root cause of application difficulties, formulating strategies for remedial action, and managing a knowledge base with problems and solutions to guide and enhance future project execution. Additionally, the role will drive system improvements, participate in their implementation, test upgrades and new releases, and collaborate on issue resolution and best practice recommendations in alignment with Booker's strategy and standards. The role will serve as a key contact for stakeholders, leveraging your project management skills to meet urgent client needs while balancing support and project tasks, adhering to SLAs, and managing deliverables within time and budget constraints. Occasional 'Out of Hours' work may be required. Role Responsibility Health, Safe and Legal (Governance, Security and Controls): Comply with all company policies, e.g. financial planning and control, health and safety. Comply with change management procedures and system security. Ensure system availability, costs and approved project status are reported accurately each period. Work with IT colleagues to manage suppliers of IT infrastructure, software, and development/ support services. Comply with IT supplier contracts and licensing agreements to ensure we remain compliant with contractual terms and conditions. Champion diversity and inclusion to ensure everyone feels welcome at Booker. Customer Satisfaction: Work to identify issues that will or are impacting systems stability, availability and functionality, and then work promptly, jointly & proactively to mitigate and resolve such issues. Work with colleagues, customers and suppliers to manage service perception and the understanding of IT services. Work proactively with stakeholders to improve processes and maximise system asset utilisation. Work to deliver an effective application architecture and development roadmap to support the company's growth plans. Remain knowledgeable about technology trends and innovations. Work promptly, jointly & proactively on projects to improve cash profit & customer satisfaction. Ensure projects are delivered in full to agreed budgets and timescales. Utilise our supplier's capacity and capability to undertake project and service activity. Cash Profit: Provide fit-for-purpose systems at the minimum cost. Manage suppliers to achieve value for money on products and services. Find ways to achieve or beat budgeted costs and try to improve costs year-on-year. You will need Background working across digital/application focussed projects Experience with projects involving multiple business units/user communities that involve a significant element of business change. Experience in managing change from conception and design to testing, delivery and ultimately support. Experience/exposure to software development methodology, e.g. Agile & Jira Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
May 17, 2024
Full time
About the role The role of IT Business Support Analyst (Supplier Portal) is a newly established position within the Booker IT team. In this role, the individual is responsible for ensuring the smooth functioning of the MyProduct Essentials supplier portal, including managing the ongoing change programme across our Trading teams. This position involves collaborating closely with internal and external stakeholders, actively participating in project delivery with the IT Team, and providing vital support and expertise to facilitate effective solutions and outcomes. It also includes analysing the root cause of application difficulties, formulating strategies for remedial action, and managing a knowledge base with problems and solutions to guide and enhance future project execution. Additionally, the role will drive system improvements, participate in their implementation, test upgrades and new releases, and collaborate on issue resolution and best practice recommendations in alignment with Booker's strategy and standards. The role will serve as a key contact for stakeholders, leveraging your project management skills to meet urgent client needs while balancing support and project tasks, adhering to SLAs, and managing deliverables within time and budget constraints. Occasional 'Out of Hours' work may be required. Role Responsibility Health, Safe and Legal (Governance, Security and Controls): Comply with all company policies, e.g. financial planning and control, health and safety. Comply with change management procedures and system security. Ensure system availability, costs and approved project status are reported accurately each period. Work with IT colleagues to manage suppliers of IT infrastructure, software, and development/ support services. Comply with IT supplier contracts and licensing agreements to ensure we remain compliant with contractual terms and conditions. Champion diversity and inclusion to ensure everyone feels welcome at Booker. Customer Satisfaction: Work to identify issues that will or are impacting systems stability, availability and functionality, and then work promptly, jointly & proactively to mitigate and resolve such issues. Work with colleagues, customers and suppliers to manage service perception and the understanding of IT services. Work proactively with stakeholders to improve processes and maximise system asset utilisation. Work to deliver an effective application architecture and development roadmap to support the company's growth plans. Remain knowledgeable about technology trends and innovations. Work promptly, jointly & proactively on projects to improve cash profit & customer satisfaction. Ensure projects are delivered in full to agreed budgets and timescales. Utilise our supplier's capacity and capability to undertake project and service activity. Cash Profit: Provide fit-for-purpose systems at the minimum cost. Manage suppliers to achieve value for money on products and services. Find ways to achieve or beat budgeted costs and try to improve costs year-on-year. You will need Background working across digital/application focussed projects Experience with projects involving multiple business units/user communities that involve a significant element of business change. Experience in managing change from conception and design to testing, delivery and ultimately support. Experience/exposure to software development methodology, e.g. Agile & Jira Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Job Title: Commerce Product Analyst Reporting To: Commerce Product Owner Location: Based in either our Basingstoke or London office. Hybrid working (2/3 days per week in the office) Role Type: Fixed Term Contract - 6 months initially Berry Bros. & Rudd is more than 325 years old, but we never stand still. As the world's best and most trusted fine wine and spirits merchant, we are committed to helping our customers drink better, now and in the future. A career at Berry Bros. & Rudd is a unique and rewarding experience, combining the rich background of centuries of history with a modern family- owned culture, built on ambitious plans and with people at its heart. The job in a nutshell The Commerce Product Analyst is part of the Product team that creates 'Wow' digital experiences across BBR. You will do this by making the unclear clear, by understanding business and customer objectives, and by crafting user stories and defining acceptance criteria that clarifies and supplies the right information for all. As part of the Scrum team with the Commerce Product Owner and development team, you will be responsible for 'building the Product right'. You'll work closely with the extended Business Owners and other technology development teams, to ensure this happens. Who you will work with Internal: the rest of the squad (Commerce Product Owner, UX / UI Designers, Content Designer, developers), Head of IT Delivery, IT Project Manager, Business Owners and Super- users, other Technology development team members External: External-Partner developers What you will do Work with the Commerce Product Owner to explore opportunities, define feature objectives, scope, and identify KPIs to meet the business objectives for our ecommerce website bbr. Work closely with Project Managers to ensure delivery targets are met. Communicate with stakeholders to clarify requirements and dependencies that will feedback into Commerce Product solutions. Develop subject matter expertise and knowledge of internal Product features, benefits, and capabilities. Ensure KPIs are captured and tracked for Commerce. Communicate business objectives to development teams and produce delivery estimates and timescales. Work with Product teams and business owners to create compelling user experiences documented via stories and acceptance criteria, ready for Developers to take into Sprints. Work as the Proxy Product Owner, when needed, representing the best interests of BBR to build user stories and sprint goals. Act as an ambassador for Agile best practices, lead Sprint Reviews and engage in daily stand ups and sprint retrospectives. Produce high quality supporting artefacts and documents to help the team in development of Product features, e.g., Story Maps, process flows. What you will bring to the role The Person Builds strong relationships and fosters a culture of trust, both internally and with our external delivery partners. A self-starter who has the drive and tenacity to 'get things done'. Excellent delivery and execution of sprint events and releases. Demonstrates pragmatic judgement, balancing risk, and business value to reach decisions which are well informed and actionable. Continuously and proactively improves the quality of service delivered to all customers, external, internal, and business partners. Willingly takes the initiative and consistently does more than is needed. Respects an individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel. Continually asks what more could it be and inspires others to do likewise Your Skills, Knowledge, and Experience Experience within Analytical roles working alongside digital Products, preferably as a Product Analyst or Business Analyst. Experience in applying Agile analysis techniques for defining and creating user stories and acceptance criteria that will guarantee expected sprint outcomes. Experience with Adobe Commerce both out of the box and with customisations. Experience in using analysis tools & techniques including wireframes and business process modelling. Excellent understanding of software development practices such as Scrum, BDD, and TDD. A good understanding of SEO best practice, especially in Ecommerce. Experience of web analytics tools such as Google Analytics. Experience of UX best practices and using wireframe and prototypes to validate usability Ability to put yourself firmly in customers shoes when analysing requirements and features. Experience in the Wines/Spirits/Drinks industry would be beneficial but not essential. Qualifications Preferred Degree level (Computer Science, IT, Business Administration preferred) or equivalent demonstrable on-the-job experience in these areas We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 3rd June 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
May 16, 2024
Full time
Job Title: Commerce Product Analyst Reporting To: Commerce Product Owner Location: Based in either our Basingstoke or London office. Hybrid working (2/3 days per week in the office) Role Type: Fixed Term Contract - 6 months initially Berry Bros. & Rudd is more than 325 years old, but we never stand still. As the world's best and most trusted fine wine and spirits merchant, we are committed to helping our customers drink better, now and in the future. A career at Berry Bros. & Rudd is a unique and rewarding experience, combining the rich background of centuries of history with a modern family- owned culture, built on ambitious plans and with people at its heart. The job in a nutshell The Commerce Product Analyst is part of the Product team that creates 'Wow' digital experiences across BBR. You will do this by making the unclear clear, by understanding business and customer objectives, and by crafting user stories and defining acceptance criteria that clarifies and supplies the right information for all. As part of the Scrum team with the Commerce Product Owner and development team, you will be responsible for 'building the Product right'. You'll work closely with the extended Business Owners and other technology development teams, to ensure this happens. Who you will work with Internal: the rest of the squad (Commerce Product Owner, UX / UI Designers, Content Designer, developers), Head of IT Delivery, IT Project Manager, Business Owners and Super- users, other Technology development team members External: External-Partner developers What you will do Work with the Commerce Product Owner to explore opportunities, define feature objectives, scope, and identify KPIs to meet the business objectives for our ecommerce website bbr. Work closely with Project Managers to ensure delivery targets are met. Communicate with stakeholders to clarify requirements and dependencies that will feedback into Commerce Product solutions. Develop subject matter expertise and knowledge of internal Product features, benefits, and capabilities. Ensure KPIs are captured and tracked for Commerce. Communicate business objectives to development teams and produce delivery estimates and timescales. Work with Product teams and business owners to create compelling user experiences documented via stories and acceptance criteria, ready for Developers to take into Sprints. Work as the Proxy Product Owner, when needed, representing the best interests of BBR to build user stories and sprint goals. Act as an ambassador for Agile best practices, lead Sprint Reviews and engage in daily stand ups and sprint retrospectives. Produce high quality supporting artefacts and documents to help the team in development of Product features, e.g., Story Maps, process flows. What you will bring to the role The Person Builds strong relationships and fosters a culture of trust, both internally and with our external delivery partners. A self-starter who has the drive and tenacity to 'get things done'. Excellent delivery and execution of sprint events and releases. Demonstrates pragmatic judgement, balancing risk, and business value to reach decisions which are well informed and actionable. Continuously and proactively improves the quality of service delivered to all customers, external, internal, and business partners. Willingly takes the initiative and consistently does more than is needed. Respects an individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel. Continually asks what more could it be and inspires others to do likewise Your Skills, Knowledge, and Experience Experience within Analytical roles working alongside digital Products, preferably as a Product Analyst or Business Analyst. Experience in applying Agile analysis techniques for defining and creating user stories and acceptance criteria that will guarantee expected sprint outcomes. Experience with Adobe Commerce both out of the box and with customisations. Experience in using analysis tools & techniques including wireframes and business process modelling. Excellent understanding of software development practices such as Scrum, BDD, and TDD. A good understanding of SEO best practice, especially in Ecommerce. Experience of web analytics tools such as Google Analytics. Experience of UX best practices and using wireframe and prototypes to validate usability Ability to put yourself firmly in customers shoes when analysing requirements and features. Experience in the Wines/Spirits/Drinks industry would be beneficial but not essential. Qualifications Preferred Degree level (Computer Science, IT, Business Administration preferred) or equivalent demonstrable on-the-job experience in these areas We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 3rd June 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Harnham - Data & Analytics Recruitment
Manchester, Lancashire
Location: Remote - with occasional days in a Leicester or Manchester Office Rate: £400 per day (Outside IR35) 2 month contract with immediate start I am seeking a skilled contractor to drive insights that shape my clients digital strategy. If you're adept at harnessing tools like Monetate for A/B testing, SQL and BigQuery for dashboard creation, and Looker Studio for visualization, I want to hear from you! Responsibilities: Utilise Monetate to conduct A/B tests, analyse results, and optimise website performance. Develop and maintain SQL queries for data extraction and manipulation. Leverage BigQuery to aggregate and process large datasets efficiently. Create interactive and insightful dashboards using SQL and BigQuery. Utilise Looker Studio to design visually appealing and informative data visualisations. Collaborate with cross-functional teams to identify key performance indicators and metrics. Provide actionable insights and recommendations to improve website usability, conversion rates, and overall user experience. Stay updated on industry trends and best practices in web analytics and data visualization. Requirements: Proven experience as a Web Analyst or similar role. Proficiency in Monetate for A/B testing and personalisation. Strong SQL skills with experience in querying and manipulating large datasets. Familiarity with BigQuery or similar big data platforms. Experience creating dashboards and reports for business stakeholders. Proficiency in data visualisation tools like Looker Studio. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to work independently and meet project deadlines. For more information please email
May 16, 2024
Full time
Location: Remote - with occasional days in a Leicester or Manchester Office Rate: £400 per day (Outside IR35) 2 month contract with immediate start I am seeking a skilled contractor to drive insights that shape my clients digital strategy. If you're adept at harnessing tools like Monetate for A/B testing, SQL and BigQuery for dashboard creation, and Looker Studio for visualization, I want to hear from you! Responsibilities: Utilise Monetate to conduct A/B tests, analyse results, and optimise website performance. Develop and maintain SQL queries for data extraction and manipulation. Leverage BigQuery to aggregate and process large datasets efficiently. Create interactive and insightful dashboards using SQL and BigQuery. Utilise Looker Studio to design visually appealing and informative data visualisations. Collaborate with cross-functional teams to identify key performance indicators and metrics. Provide actionable insights and recommendations to improve website usability, conversion rates, and overall user experience. Stay updated on industry trends and best practices in web analytics and data visualization. Requirements: Proven experience as a Web Analyst or similar role. Proficiency in Monetate for A/B testing and personalisation. Strong SQL skills with experience in querying and manipulating large datasets. Familiarity with BigQuery or similar big data platforms. Experience creating dashboards and reports for business stakeholders. Proficiency in data visualisation tools like Looker Studio. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to work independently and meet project deadlines. For more information please email
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
May 15, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
If you have UAT Analyst experience and you're seeking a new contract role in Solihull, we want to hear from you. Jonathan Lee Recruitment is helping a collaborative company recruit a User Acceptance Testing Analyst, and the role comes with a contract rate of £36.88 per hour (Umbrella, Inside IR35). This contract is for 12 months and will be considered for renewal. Location: Looking for applicant to support Wolverhampton , Solihull and potentially HalewoodHybrid working the role will be based at Solihull but may be required to work at our other facilities.First week you will be required on site min 4 days, moving forward flexible 2 days WFH, but when UAT is taking place will require mostly on site. As a UAT Analyst, you will support testing of all systems. You will also coordinate user acceptance testing, ensuring governance and compliance are met. Position Description:UAT AnalystTo enable our client to meet their ambitious digitalisation plans, a Business Systems Delivery team has been established as part of the development of a class leading, high performing and best practice Transformation Organisation. The Business Systems Delivery team is the crucial bridge between technical delivery and companywide adoption, acting as the mechanism to maximise the value and benefit of the Manufacturing Systems programmes within the business.The team combines business change, training and testing expertise to deliver a high-quality end user deployment experience. The Business Systems Delivery Team is accountable for managing the change and deploying the Manufacturing systems programme content across the clients global footprint.The UAT Analyst you will be required to support testing of manufacturing execution systems, quality systems and reporting systems. You will be required to coordinate User acceptance testing ensuring governance and compliance is met. Host readiness sessions leading up to UAT events. Engage with stakeholders to support testing and report out on status. Using the client testing tool you will be required to capture and evidence the UATEssential Skills, Knowledge and ExperienceProven experience in a Test Analyst role.Experience in Manufacturing. Experience of testing in SAP UAT experienceProficient at HPALM / Jira - project managementData analytic skills Strong communication and interpersonal skills.PowerPoint, Word, Excel, SharePoint, etc.Reporting skillsPreferred:Test Management certificationKnowledge of Manufacturing processes.Previously tested on SAP Statistical Analysis and Data Flow Testing.Agile Scrum delivery methodology. To apply for this position please send your CV to Unfortunately we cannot progress candidates who require sponsorship to work in the UK. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
May 15, 2024
Full time
If you have UAT Analyst experience and you're seeking a new contract role in Solihull, we want to hear from you. Jonathan Lee Recruitment is helping a collaborative company recruit a User Acceptance Testing Analyst, and the role comes with a contract rate of £36.88 per hour (Umbrella, Inside IR35). This contract is for 12 months and will be considered for renewal. Location: Looking for applicant to support Wolverhampton , Solihull and potentially HalewoodHybrid working the role will be based at Solihull but may be required to work at our other facilities.First week you will be required on site min 4 days, moving forward flexible 2 days WFH, but when UAT is taking place will require mostly on site. As a UAT Analyst, you will support testing of all systems. You will also coordinate user acceptance testing, ensuring governance and compliance are met. Position Description:UAT AnalystTo enable our client to meet their ambitious digitalisation plans, a Business Systems Delivery team has been established as part of the development of a class leading, high performing and best practice Transformation Organisation. The Business Systems Delivery team is the crucial bridge between technical delivery and companywide adoption, acting as the mechanism to maximise the value and benefit of the Manufacturing Systems programmes within the business.The team combines business change, training and testing expertise to deliver a high-quality end user deployment experience. The Business Systems Delivery Team is accountable for managing the change and deploying the Manufacturing systems programme content across the clients global footprint.The UAT Analyst you will be required to support testing of manufacturing execution systems, quality systems and reporting systems. You will be required to coordinate User acceptance testing ensuring governance and compliance is met. Host readiness sessions leading up to UAT events. Engage with stakeholders to support testing and report out on status. Using the client testing tool you will be required to capture and evidence the UATEssential Skills, Knowledge and ExperienceProven experience in a Test Analyst role.Experience in Manufacturing. Experience of testing in SAP UAT experienceProficient at HPALM / Jira - project managementData analytic skills Strong communication and interpersonal skills.PowerPoint, Word, Excel, SharePoint, etc.Reporting skillsPreferred:Test Management certificationKnowledge of Manufacturing processes.Previously tested on SAP Statistical Analysis and Data Flow Testing.Agile Scrum delivery methodology. To apply for this position please send your CV to Unfortunately we cannot progress candidates who require sponsorship to work in the UK. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Technical SQL Business Analyst - Contract Milton Keynes 2-4 times per month Inside IR35 6 month contract Description: As part of CIO Enterprise Services, you will help to drive the delivery of a suite of Risk reporting engines, which span Retail and Corporate. This is your opportunity to join the team and help us on a journey of transformation from using legacy technology to a digital first, such as using cloud native solutions and embedding new ways of working. Responsibilities Building excellent working relationships with all key stakeholders to fully understand the business need and facilitate positive outcomes. Experience in business analysis, data design and modelling, and process re-engineering Working towards deadlines and efficiently multi-tasking across parallel workstreams. Creating detailed as-is analysis as well as designing to-be processes focused on our customers. Managing governance deliverables, including impact assessments, implementation plans and RAID logs. Data Analysis work with data team creating tech solutions Must have Advanced written and verbal communication skills covering requirements gathering, specifications, user stories and guides. Ability to drive data initiatives and co-ordinate engagement between users, developers & change management. Able to plan and organise own time within objectives and to know how work relates to others. Experience of working with end users to plan and execute user acceptance testing. Practical experience carrying out complex data analysis using SQL. It would also be nice for you to have. Good understanding of cloud technologies, in particular AWS and Infrastructure as Code Have a deep experience working in Financial Services / Banking organisation with an understanding of Financial Services / Retail, Business and Corporate Banking Exposure to sizable transformation programs and data migrations A passion for enhancing your knowledge and evidence curiosity in emerging technologies. Please apply to the advert for more information. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 15, 2024
Full time
Technical SQL Business Analyst - Contract Milton Keynes 2-4 times per month Inside IR35 6 month contract Description: As part of CIO Enterprise Services, you will help to drive the delivery of a suite of Risk reporting engines, which span Retail and Corporate. This is your opportunity to join the team and help us on a journey of transformation from using legacy technology to a digital first, such as using cloud native solutions and embedding new ways of working. Responsibilities Building excellent working relationships with all key stakeholders to fully understand the business need and facilitate positive outcomes. Experience in business analysis, data design and modelling, and process re-engineering Working towards deadlines and efficiently multi-tasking across parallel workstreams. Creating detailed as-is analysis as well as designing to-be processes focused on our customers. Managing governance deliverables, including impact assessments, implementation plans and RAID logs. Data Analysis work with data team creating tech solutions Must have Advanced written and verbal communication skills covering requirements gathering, specifications, user stories and guides. Ability to drive data initiatives and co-ordinate engagement between users, developers & change management. Able to plan and organise own time within objectives and to know how work relates to others. Experience of working with end users to plan and execute user acceptance testing. Practical experience carrying out complex data analysis using SQL. It would also be nice for you to have. Good understanding of cloud technologies, in particular AWS and Infrastructure as Code Have a deep experience working in Financial Services / Banking organisation with an understanding of Financial Services / Retail, Business and Corporate Banking Exposure to sizable transformation programs and data migrations A passion for enhancing your knowledge and evidence curiosity in emerging technologies. Please apply to the advert for more information. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Web Analyst - Contract Retail £400-£440 (outside IR35) Midlands (remote) Fantastic contract opportunity with a well-known retail client. Seeking a skilled Web Analyst to join the team and work with our retail client. As a Web Analyst, you will be responsible for analysing customer behavior across our client's websites, optimising the websites through AB testing, and providing valuable insights to improve user experience and drive conversion rates. This is a fantastic opportunity for someone with strong analytical skills and a passion for digital analytics to make a significant impact in the retail sector. Role & Responsibilities: Analyse customer behavior across multiple websites to identify trends, patterns, and areas for optimisation Develop and implement AB testing strategies to improve website performance, conversion rates, and user experience Utilise technical expertise in SQL, Google Analytics, Big Query, Monetate, and visualisation tools to extract and present actionable insights Collaborate with cross-functional teams including marketing, design, and development to implement testing and optimisation strategies Monitor and define key performance indicators (KPIs) and provide regular reports to stakeholders on website performance and AB test results Skills & Experience: Proven experience as a Web Analyst within the retail sector Strong technical skills in SQL for data querying and manipulation Proficiency in Google Analytics, including setting up tracking, creating custom reports, and analysing data Experience with Big Query for data analysis and manipulation Familiarity with Monetate or similar personalisation and testing platforms Proficiency in at least one visualization tool (e.g., Tableau, Power BI, Google Data Studio) Benefits £400-£440 per day, outside IR35, Midlands, mostly remote How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / AB testing / Retail / SQL / Google Analytics / GA4 / Montetate / Big Query / BigQuery / Looker / Tableau / Power BI
May 14, 2024
Full time
Web Analyst - Contract Retail £400-£440 (outside IR35) Midlands (remote) Fantastic contract opportunity with a well-known retail client. Seeking a skilled Web Analyst to join the team and work with our retail client. As a Web Analyst, you will be responsible for analysing customer behavior across our client's websites, optimising the websites through AB testing, and providing valuable insights to improve user experience and drive conversion rates. This is a fantastic opportunity for someone with strong analytical skills and a passion for digital analytics to make a significant impact in the retail sector. Role & Responsibilities: Analyse customer behavior across multiple websites to identify trends, patterns, and areas for optimisation Develop and implement AB testing strategies to improve website performance, conversion rates, and user experience Utilise technical expertise in SQL, Google Analytics, Big Query, Monetate, and visualisation tools to extract and present actionable insights Collaborate with cross-functional teams including marketing, design, and development to implement testing and optimisation strategies Monitor and define key performance indicators (KPIs) and provide regular reports to stakeholders on website performance and AB test results Skills & Experience: Proven experience as a Web Analyst within the retail sector Strong technical skills in SQL for data querying and manipulation Proficiency in Google Analytics, including setting up tracking, creating custom reports, and analysing data Experience with Big Query for data analysis and manipulation Familiarity with Monetate or similar personalisation and testing platforms Proficiency in at least one visualization tool (e.g., Tableau, Power BI, Google Data Studio) Benefits £400-£440 per day, outside IR35, Midlands, mostly remote How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / AB testing / Retail / SQL / Google Analytics / GA4 / Montetate / Big Query / BigQuery / Looker / Tableau / Power BI
UR/UX Specialist Duration: 3-month contract Location: Remote Daily Rate: 450- 500 per day (a status determination assessment has been carried out and the outcome placed the role outside IR35) About Triad Triad Group Plc is a renowned digital consultancy specialising in delivering innovative solutions within the public sector. With a focus on excellence and efficiency, we pride ourselves on our commitment to delivering high-quality services to our clients. Position Overview You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX working with IT project teams is essential. Responsibilities: Conduct User Research establishing user needs, highlighting pain points and seeking opportunities to improve user experiences. Produce research plans containing appropriate methods to address the research problems. Describe User Personas. Define Customer/User Journeys. Develop wireframes and interactive prototypes - low and high fidelity as required (using tools such as Adobe XD, Axure, and Balsamiq). Conduct user testing and gather feedback. Work with Users, Product Owners, Business Stakeholders, Technical Teams and Business Analysts collaboratively. Create sitemaps and style guides (desirable). Create user-friendly and intuitive user experiences. Actively seeking feedback on designs and encouraging constructive criticism from the stakeholders. Research for, and design of the Information Architecture (desirable). Keep track of industry trends and act as a thought leader in UX for Triad, inside and outside of the company (desirable). Requirements: Strong portfolio of successful UX in IT projects (required) and website designs & build (desirable). Demonstrable experience in User-Centred Design. Experience in conducting research using a variety of methods. Experience and understanding of using Agile frameworks to deliver IT solutions. Experience in conducting usability testing and feeding back insights to the project. HTML, CSS and JavaScript (desirable). GDS (Government Digital Service) experience (desirable). Experience in designing systems for users with digital accessibility needs (including an understanding of WCAG2). Why Join Us: Opportunity to work on challenging and impactful projects within the public sector. A collaborative and supportive work environment with opportunities for professional growth and development. Chance to work alongside our award-winning permanent team and learn from industry experts. If you are a passionate and experienced UR/UX looking to make a difference in the public sector, we would love to hear from you. Apply now to join our team at Triad and embark on an exciting journey of innovation and excellence! Other Information If this role is of interest to you or you would like further information, please contact Ryan Jordan or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position.
May 14, 2024
Contractor
UR/UX Specialist Duration: 3-month contract Location: Remote Daily Rate: 450- 500 per day (a status determination assessment has been carried out and the outcome placed the role outside IR35) About Triad Triad Group Plc is a renowned digital consultancy specialising in delivering innovative solutions within the public sector. With a focus on excellence and efficiency, we pride ourselves on our commitment to delivering high-quality services to our clients. Position Overview You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX working with IT project teams is essential. Responsibilities: Conduct User Research establishing user needs, highlighting pain points and seeking opportunities to improve user experiences. Produce research plans containing appropriate methods to address the research problems. Describe User Personas. Define Customer/User Journeys. Develop wireframes and interactive prototypes - low and high fidelity as required (using tools such as Adobe XD, Axure, and Balsamiq). Conduct user testing and gather feedback. Work with Users, Product Owners, Business Stakeholders, Technical Teams and Business Analysts collaboratively. Create sitemaps and style guides (desirable). Create user-friendly and intuitive user experiences. Actively seeking feedback on designs and encouraging constructive criticism from the stakeholders. Research for, and design of the Information Architecture (desirable). Keep track of industry trends and act as a thought leader in UX for Triad, inside and outside of the company (desirable). Requirements: Strong portfolio of successful UX in IT projects (required) and website designs & build (desirable). Demonstrable experience in User-Centred Design. Experience in conducting research using a variety of methods. Experience and understanding of using Agile frameworks to deliver IT solutions. Experience in conducting usability testing and feeding back insights to the project. HTML, CSS and JavaScript (desirable). GDS (Government Digital Service) experience (desirable). Experience in designing systems for users with digital accessibility needs (including an understanding of WCAG2). Why Join Us: Opportunity to work on challenging and impactful projects within the public sector. A collaborative and supportive work environment with opportunities for professional growth and development. Chance to work alongside our award-winning permanent team and learn from industry experts. If you are a passionate and experienced UR/UX looking to make a difference in the public sector, we would love to hear from you. Apply now to join our team at Triad and embark on an exciting journey of innovation and excellence! Other Information If this role is of interest to you or you would like further information, please contact Ryan Jordan or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position.
Contract type: Permanent/ Full time Location: Reading Salary: £30,000 - £36,000 Hours: 8.00am - 4.30pm Benefits: Competitive Role overview Turn IT on are looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers.Join our South East team supporting schools and Trust in multiple locations around Reading, Surrey and Berkshire. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good level of competency of common user applications and an excellent level of experience of using Microsoft Office365. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. The ideal candidate will ideally have at least 2-3 years' experience in working in a school environment. School Experience is required for this role. Must have full UK driving licence and Car. Must have good working knowledge of Apple products and iPads configuration as well as a good working knowledge of the Windows environment and Networking. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Benefits: In return, we are offering a salary of between £30,000 - £36,000 negotiable for the right person. Benefits include pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. - turn IT on, School ICT Services and SalamanderSoft. Between the three brands we provide services to over 5,000 schools across England and employ nearly 350 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 'Happy to talk flexible working Your data matters' You may also have experience in the following: Digital Transformation Consultant, ICT Solutions Architect, Senior Technology Analyst, Lead IT Consultant, Senior IT Project Manager, Principal IT Advisor, Senior IT Systems Analyst, Chief Technology Officer (CTO) REF-214054
May 14, 2024
Full time
Contract type: Permanent/ Full time Location: Reading Salary: £30,000 - £36,000 Hours: 8.00am - 4.30pm Benefits: Competitive Role overview Turn IT on are looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers.Join our South East team supporting schools and Trust in multiple locations around Reading, Surrey and Berkshire. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good level of competency of common user applications and an excellent level of experience of using Microsoft Office365. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. The ideal candidate will ideally have at least 2-3 years' experience in working in a school environment. School Experience is required for this role. Must have full UK driving licence and Car. Must have good working knowledge of Apple products and iPads configuration as well as a good working knowledge of the Windows environment and Networking. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Benefits: In return, we are offering a salary of between £30,000 - £36,000 negotiable for the right person. Benefits include pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. - turn IT on, School ICT Services and SalamanderSoft. Between the three brands we provide services to over 5,000 schools across England and employ nearly 350 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 'Happy to talk flexible working Your data matters' You may also have experience in the following: Digital Transformation Consultant, ICT Solutions Architect, Senior Technology Analyst, Lead IT Consultant, Senior IT Project Manager, Principal IT Advisor, Senior IT Systems Analyst, Chief Technology Officer (CTO) REF-214054
Leading e-commerce client now requires a Technical Business Analyst to work with various scrum teams and stakeholders in shaping their Digital Products.The Business Analyst will have extensive experience working on web/mobile applications and will assist in defining key requirements and acceptance criteria to deliver rich, responsive transactional applications across multiple devices and highly transactional microservices to support our client's architecture.The role: Evaluate and document how systems integrate and data flows between different architectural layers. Define as-is/to-be processes. Write high level epics and break them down into stories with acceptance criteria for each story. Gather technical/non-technical requirements while working with third party suppliers. Assist scrum teams to continuously refine and size the backlog. Talk to an array of stakeholders to gather requirements, definition and elaboration. About you: Experience working as a Business Analyst within e-commerce transactional architecture. Strong understanding of Infrastructure/Data/engineering/DevOps etc. Experience working on Digital Projects (Web/mobile applications) Essential: Experience working with microservices and APIs - Ability to understand how APIs work and how to test them, understand requests and responses and experience with Postman, SOAP UI, SwaggerAPI or similar tools. Experience writing epics, business user stories and tasks in an Agile team environment for front and backend teams. This is a 12-month contract opportunity that provides a daily rate of £550 Outside IR35.In terms of office location, this role is based in Central London with 1 day per week in our clients' offices and the rest remote.If you are an Agile Technical Business Analyst with strong API testing experience, please apply.
May 13, 2024
Full time
Leading e-commerce client now requires a Technical Business Analyst to work with various scrum teams and stakeholders in shaping their Digital Products.The Business Analyst will have extensive experience working on web/mobile applications and will assist in defining key requirements and acceptance criteria to deliver rich, responsive transactional applications across multiple devices and highly transactional microservices to support our client's architecture.The role: Evaluate and document how systems integrate and data flows between different architectural layers. Define as-is/to-be processes. Write high level epics and break them down into stories with acceptance criteria for each story. Gather technical/non-technical requirements while working with third party suppliers. Assist scrum teams to continuously refine and size the backlog. Talk to an array of stakeholders to gather requirements, definition and elaboration. About you: Experience working as a Business Analyst within e-commerce transactional architecture. Strong understanding of Infrastructure/Data/engineering/DevOps etc. Experience working on Digital Projects (Web/mobile applications) Essential: Experience working with microservices and APIs - Ability to understand how APIs work and how to test them, understand requests and responses and experience with Postman, SOAP UI, SwaggerAPI or similar tools. Experience writing epics, business user stories and tasks in an Agile team environment for front and backend teams. This is a 12-month contract opportunity that provides a daily rate of £550 Outside IR35.In terms of office location, this role is based in Central London with 1 day per week in our clients' offices and the rest remote.If you are an Agile Technical Business Analyst with strong API testing experience, please apply.