About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
WINTEL and VDI Support Engineer Security Cleared Corsham Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the IT Sector require a skilled WINTEL and VDI Support Engineer to join their successful Practice on an Contract basis. We are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution Mandatory Skills Thin Client Solutions Microsoft HyperV virtualization / VMware Vsphere 6+ /Horizon View Active Directory & Group Policy management, design and troubleshooting Knowledge of PKI , Certificates Good understanding of networking technologies that support the infrastructure including Vmware NSX Storage systems technology experience (SAN/NAS) Strong PowerShell and other scripting experience Microsoft SCCM/MECM management, troubleshooting Documentation creation Knowledge of VEEM & DPM backup solution Knowledge of Office 365 products SQL Mirroring (Skype and SharePoint backends) Windows Failover Clustering Microsoft KMS (Key Management Services) If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
May 18, 2024
Contractor
WINTEL and VDI Support Engineer Security Cleared Corsham Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the IT Sector require a skilled WINTEL and VDI Support Engineer to join their successful Practice on an Contract basis. We are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution Mandatory Skills Thin Client Solutions Microsoft HyperV virtualization / VMware Vsphere 6+ /Horizon View Active Directory & Group Policy management, design and troubleshooting Knowledge of PKI , Certificates Good understanding of networking technologies that support the infrastructure including Vmware NSX Storage systems technology experience (SAN/NAS) Strong PowerShell and other scripting experience Microsoft SCCM/MECM management, troubleshooting Documentation creation Knowledge of VEEM & DPM backup solution Knowledge of Office 365 products SQL Mirroring (Skype and SharePoint backends) Windows Failover Clustering Microsoft KMS (Key Management Services) If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
IT Support Team Leader - Greenwich, London (Hybrid) - 40,000 to 45,000 Per annum + Bonus and 6,000 Car Allowance We are on the hunt for a technically skilled Senior IT Support engineer with experience leading teams and managing projects including product rollouts and overhauls. In this role you'll be working on the delivery of IT support to team members across the business and operating in tandem with the international IT Support function with a base in Paris. This is a Hybrid position with a standard arrangement being for 3days in office and 2days from home each week. Responsibilities: Lead support team monitoring objectives, performance and achievements Work in collaboration with the Global Support Infrastructure Ensure compliance with standards and maintenance of appropriate documentation for work undertaken on hardware, software, and networks Users support and workstation deployment Corrective and preventive work on multiple networks Participate and support local or global projects implementations System monitoring including Hardware fault and diagnostics Monitor, categorize, set priority of incoming tickets. Ensure service or project issues are resolved or escalated within agreed SLAs Support for Microsoft related technologies including Windows Server, Exchange, SQL, SharePoint online, Office 365 and Azure Support for network infrastructure : WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support : VPN and Remote Desktop Services Technical services and support of VoIP telephony solutions (Teams Phone) Skills and Experience: Strong experience dealing with Microsoft Servers, Microsoft Networks, desktop computing and medium-scale applications systems Strong fault finding and troubleshooting skills Familiarity with all Microsoft technologies - Office 365, Azure, Windows 10, Server (Apply online only), AD, Hyper V Experience with troubleshooting and managing VoIP telephony Outstanding stakeholder communication skills and the ability to translate technical jargon into simple English when needed Experience managing projects and roll outs
May 18, 2024
Full time
IT Support Team Leader - Greenwich, London (Hybrid) - 40,000 to 45,000 Per annum + Bonus and 6,000 Car Allowance We are on the hunt for a technically skilled Senior IT Support engineer with experience leading teams and managing projects including product rollouts and overhauls. In this role you'll be working on the delivery of IT support to team members across the business and operating in tandem with the international IT Support function with a base in Paris. This is a Hybrid position with a standard arrangement being for 3days in office and 2days from home each week. Responsibilities: Lead support team monitoring objectives, performance and achievements Work in collaboration with the Global Support Infrastructure Ensure compliance with standards and maintenance of appropriate documentation for work undertaken on hardware, software, and networks Users support and workstation deployment Corrective and preventive work on multiple networks Participate and support local or global projects implementations System monitoring including Hardware fault and diagnostics Monitor, categorize, set priority of incoming tickets. Ensure service or project issues are resolved or escalated within agreed SLAs Support for Microsoft related technologies including Windows Server, Exchange, SQL, SharePoint online, Office 365 and Azure Support for network infrastructure : WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support : VPN and Remote Desktop Services Technical services and support of VoIP telephony solutions (Teams Phone) Skills and Experience: Strong experience dealing with Microsoft Servers, Microsoft Networks, desktop computing and medium-scale applications systems Strong fault finding and troubleshooting skills Familiarity with all Microsoft technologies - Office 365, Azure, Windows 10, Server (Apply online only), AD, Hyper V Experience with troubleshooting and managing VoIP telephony Outstanding stakeholder communication skills and the ability to translate technical jargon into simple English when needed Experience managing projects and roll outs
The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some budgetary preparation and proposal responsibilities. Will be required to work on both local and corporate IT projects under the supervision of the IT Manager. This is all office-based and you must hold the full right to work in the UK for the foreseeable future. Responsibilities Maintain, manage, and develop all aspects of the IT systems and network infrastructure for UK and Germany facilities in conjunction with and approved by Corporate IT. Ensuring the local and corporate management teams are kept appraised of potential weaknesses or threats to security within the IT Infrastructure in UK and Germany. Will coordinate with global IT Security team to address potential threats and initiatives as needed. Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software applications. Coordinate with local and global IT leadership to ensure adequate IT resource availability to support the needs of the business. Provide remote and onsite support to Spellman facilities globally as required Requirements Experience in all Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint, SQL Server and SRS Reporting Services, CRM, and Microsoft Teams. Third-party Software Systems including Glovia G2 (or experience with another ERP system), Rubrik Backup, Citrix, Windows RDS, Ivanti management suite and Service desk, and DLP solutions. Hardware solutions including SAN, Servers, Desktops, and Laptops. Experience with VOIP and Microsoft Teams Phone Systems. The Package The salary offered for this position is 25,000- 35,000 to a candidate who can meet all key qualifications and abilities.
May 18, 2024
Full time
The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some budgetary preparation and proposal responsibilities. Will be required to work on both local and corporate IT projects under the supervision of the IT Manager. This is all office-based and you must hold the full right to work in the UK for the foreseeable future. Responsibilities Maintain, manage, and develop all aspects of the IT systems and network infrastructure for UK and Germany facilities in conjunction with and approved by Corporate IT. Ensuring the local and corporate management teams are kept appraised of potential weaknesses or threats to security within the IT Infrastructure in UK and Germany. Will coordinate with global IT Security team to address potential threats and initiatives as needed. Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software applications. Coordinate with local and global IT leadership to ensure adequate IT resource availability to support the needs of the business. Provide remote and onsite support to Spellman facilities globally as required Requirements Experience in all Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint, SQL Server and SRS Reporting Services, CRM, and Microsoft Teams. Third-party Software Systems including Glovia G2 (or experience with another ERP system), Rubrik Backup, Citrix, Windows RDS, Ivanti management suite and Service desk, and DLP solutions. Hardware solutions including SAN, Servers, Desktops, and Laptops. Experience with VOIP and Microsoft Teams Phone Systems. The Package The salary offered for this position is 25,000- 35,000 to a candidate who can meet all key qualifications and abilities.
An exciting opportunity has become available for a 3rd Line Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking a motivated and professional engineer who tenaciously pursues the resolution of complex technical issues. Location - Bristol Salary - Circa 40,000 + Bonus + Benefits + Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rd Line Engineer: At least 2 years experience working as a 3rd Line Support Engineer. Self-motivated and bring enthusiasm toward continuous improvement and innovation. Experience working for an MSP would be a huge advantage but this is not essential. University Degree in an IT field (2:2 and above) or Microsoft Associate Level Certification. Must be able to demonstrate success in the autonomous resolution of complex tickets at a 3rd Line level which involves: Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows server roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Supported Technologies: Any experience or knowledge of the following would be desirable: Client Operating Systems: Supported Microsoft Windows Operating Systems, Mac OSX, Linux clients. Server Operating Systems: Windows Server 2016, 2019, 2022, Hyper-V Server & Windows Server Core Cloud technologies: M365 (Entra ID, Exchange Online, Teams, SharePoint Online, Intune, Teams Calling), Azure SaaS and IaaS Servers: Active Directory + other Microsoft stack products, Entra Connect, SQL, IIS Security: Cyber Essentials, EDR Solutions, Azure MFA, AuthPoint MFA Virtualisation: Hyper-V Software: Microsoft SQL Server, Hornet VM Backup, MS Office (2016+), Sage Accounts 50/200/variants Networking & Hardware: WatchGuard, Draytek, Managed L2/L3 Switches, HPE Servers, Wired & WiFi networks, UPS + server peripherals of any kind Domains: Domain names, SSLs, DNS + nameservers Connectivity: Leased lines + ethernet, FTTC/ SoGEA/FTTP. As a 3rd Line IT Engineer, you will be a fundamental part of the Service Desk Team, focusing on the resolution of complex technical issues escalated from the Service Desk. Key responsibilities for a Senior IT Support Engineer : Provide 3rd line escalations to the Service Desk engineers and clients. Work with the Service Desk colleagues as a point of escalation. Take ownership of problems through to resolution. Act as a point of escalation for the Professional Services team. Assist with client onboarding. You will work alongside colleagues in the Professional Services Team to assist with escalations which may arise during the delivery of projects. The role will involve a mix of office and home-based working, in addition to occasional onsite client activity. In return, you will be entitled to employee benefits such as the following: Salary of circa 40,000. Yearly bonus up to 10% (depending on performance). Regular reviews and 1-2-1s throughout the year provide the opportunity to ensure you are on or ahead of target with continuous professional development. Hybrid working (2-3 days from home) Enhanced Maternity & Paternity pay Regular social events Budget for relevant exams and certifications. Perks Portal and much more! So, if you are a 3rd Line Engineer and would like to join an innovative company that looks after its staff and continuously focuses on driving the business forward, then please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.
May 17, 2024
Full time
An exciting opportunity has become available for a 3rd Line Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking a motivated and professional engineer who tenaciously pursues the resolution of complex technical issues. Location - Bristol Salary - Circa 40,000 + Bonus + Benefits + Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rd Line Engineer: At least 2 years experience working as a 3rd Line Support Engineer. Self-motivated and bring enthusiasm toward continuous improvement and innovation. Experience working for an MSP would be a huge advantage but this is not essential. University Degree in an IT field (2:2 and above) or Microsoft Associate Level Certification. Must be able to demonstrate success in the autonomous resolution of complex tickets at a 3rd Line level which involves: Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows server roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Supported Technologies: Any experience or knowledge of the following would be desirable: Client Operating Systems: Supported Microsoft Windows Operating Systems, Mac OSX, Linux clients. Server Operating Systems: Windows Server 2016, 2019, 2022, Hyper-V Server & Windows Server Core Cloud technologies: M365 (Entra ID, Exchange Online, Teams, SharePoint Online, Intune, Teams Calling), Azure SaaS and IaaS Servers: Active Directory + other Microsoft stack products, Entra Connect, SQL, IIS Security: Cyber Essentials, EDR Solutions, Azure MFA, AuthPoint MFA Virtualisation: Hyper-V Software: Microsoft SQL Server, Hornet VM Backup, MS Office (2016+), Sage Accounts 50/200/variants Networking & Hardware: WatchGuard, Draytek, Managed L2/L3 Switches, HPE Servers, Wired & WiFi networks, UPS + server peripherals of any kind Domains: Domain names, SSLs, DNS + nameservers Connectivity: Leased lines + ethernet, FTTC/ SoGEA/FTTP. As a 3rd Line IT Engineer, you will be a fundamental part of the Service Desk Team, focusing on the resolution of complex technical issues escalated from the Service Desk. Key responsibilities for a Senior IT Support Engineer : Provide 3rd line escalations to the Service Desk engineers and clients. Work with the Service Desk colleagues as a point of escalation. Take ownership of problems through to resolution. Act as a point of escalation for the Professional Services team. Assist with client onboarding. You will work alongside colleagues in the Professional Services Team to assist with escalations which may arise during the delivery of projects. The role will involve a mix of office and home-based working, in addition to occasional onsite client activity. In return, you will be entitled to employee benefits such as the following: Salary of circa 40,000. Yearly bonus up to 10% (depending on performance). Regular reviews and 1-2-1s throughout the year provide the opportunity to ensure you are on or ahead of target with continuous professional development. Hybrid working (2-3 days from home) Enhanced Maternity & Paternity pay Regular social events Budget for relevant exams and certifications. Perks Portal and much more! So, if you are a 3rd Line Engineer and would like to join an innovative company that looks after its staff and continuously focuses on driving the business forward, then please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.
Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest London on Permanent basis. The successful candidate will be expected to provide remote and on-site support to client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully reimbursed. Fluent working knowledge of Microsoft Technologies with English verbal and written communication skills are essential. Technical Skills Required: • Current Working knowledge of Cloud Technologies and Solutions (Microsoft 365, Google Workspace) and associated applications (AWS, Azure, MS Teams, SharePoint, OneDrive etc.) • Cloud Backup (Acronis, Veeam etc.) • Virtual Environments (VMWARE, Hyper-V, VirtualBox) • Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge and troubleshooting of Microsoft Exchange Server • Networking, TCP/IP, Printer, Desktop, Laptop and Server Hardware troubleshooting • Upgrades, Disk Imaging and Data Migration • Broadband Technologies • VOIP Technologies • Professional Certifications such as CCNA, CCNE, MCSE, MCP, MSDST, MCITP are desirable Required for this role are: • Considerable B2B customer service experience in a support based role • Documentation skills • An interest in emerging technologies • Good administration skills • Technical fault finding by analysis • Good organisational skills • Pleasant telephone manner • Project management skills would be an advantage Needs to be: • Customer focused • Able to work well in a team environment with flexible approach to working hours • Proactive and positive attitude with taking ownership of problems • Smartly dressed and attentive to detail No Agencies please
May 17, 2024
Full time
Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest London on Permanent basis. The successful candidate will be expected to provide remote and on-site support to client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully reimbursed. Fluent working knowledge of Microsoft Technologies with English verbal and written communication skills are essential. Technical Skills Required: • Current Working knowledge of Cloud Technologies and Solutions (Microsoft 365, Google Workspace) and associated applications (AWS, Azure, MS Teams, SharePoint, OneDrive etc.) • Cloud Backup (Acronis, Veeam etc.) • Virtual Environments (VMWARE, Hyper-V, VirtualBox) • Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge and troubleshooting of Microsoft Exchange Server • Networking, TCP/IP, Printer, Desktop, Laptop and Server Hardware troubleshooting • Upgrades, Disk Imaging and Data Migration • Broadband Technologies • VOIP Technologies • Professional Certifications such as CCNA, CCNE, MCSE, MCP, MSDST, MCITP are desirable Required for this role are: • Considerable B2B customer service experience in a support based role • Documentation skills • An interest in emerging technologies • Good administration skills • Technical fault finding by analysis • Good organisational skills • Pleasant telephone manner • Project management skills would be an advantage Needs to be: • Customer focused • Able to work well in a team environment with flexible approach to working hours • Proactive and positive attitude with taking ownership of problems • Smartly dressed and attentive to detail No Agencies please
We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level. Responsibilities Provide an IT help desk service for the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role, you'll need: To have a broad understanding of Infrastructure, specifically covering: an understanding of systems management tools and platforms, remote access solutions, operational reporting tools and log management systems. An understanding of corporate systems including: email systems, preferably Office365, collaboration solutions such as SharePoint, Jira and Confluence, telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for everything we do. You are comfortable using a direct language and speaking in a straightforward yet respectful manner to save people's time and simplify everyone's workday. You love rolling up your sleeves to get it done. What we're doing excites you. WHAT'S IN IT FOR YOU? The chance to make a real impact on a business intent on changing the face of the retail sector (and thus the end customer experience). A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself. A unique opportunity to carve out your own dream job by simply making things happen at a pivotal time when the company's future is being shaped. We look for the brightest and smartest who tell us what to do. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level. Responsibilities Provide an IT help desk service for the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role, you'll need: To have a broad understanding of Infrastructure, specifically covering: an understanding of systems management tools and platforms, remote access solutions, operational reporting tools and log management systems. An understanding of corporate systems including: email systems, preferably Office365, collaboration solutions such as SharePoint, Jira and Confluence, telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for everything we do. You are comfortable using a direct language and speaking in a straightforward yet respectful manner to save people's time and simplify everyone's workday. You love rolling up your sleeves to get it done. What we're doing excites you. WHAT'S IN IT FOR YOU? The chance to make a real impact on a business intent on changing the face of the retail sector (and thus the end customer experience). A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself. A unique opportunity to carve out your own dream job by simply making things happen at a pivotal time when the company's future is being shaped. We look for the brightest and smartest who tell us what to do. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Azure Cloud Engineer Permanent Edinburgh/Hybrid £45,942 - £53,478 per annum The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. So, naturally, we have a clear focus on recruiting the best people and developing them throughout their career. We invest around £2 billion every year, and our funding enables colleges and universities to provide life-changing opportunities for over half a million people. Job Summary Reporting to the Head of Cloud Infrastructure and working as part of an existing team, as the Azure Cloud Engineer here at SFC you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud. Key Responsibilities Provide technical leadership in the planning, design, and implementation of cloud-based applications. Manage and optimize IaaS and PaaS elements to deliver robust, cost-efficient solutions in Azure. Ensure the architecture of cloud solutions align with business requirements and application development strategy. Perform system troubleshooting and problem-solving across platform and application domains. Lead efforts to identify and evaluate emerging cloud technologies and methods to ensure SFC remains a current and modern Cloud based organisation Develop and organize cloud systems to ensure data security, cloud backup, disaster recovery, and compliance with internal and external regulations. Implement and manage cloud environment using Infrastructure as Code (IaC). Troubleshoot Microsoft Azure and On-Prem infrastructure, including network performance and security, and make recommendations for future proofing and performance improvement. Ensure robust documentation is delivered and kept up-to-date, including processes, controls and developments. Ensure existing IT policies and procedures are adhered to and enforced appropriately. Proactively identify process improvement opportunities and support continuous improvement initiatives under your own initiative and direction of the Head of Cloud Infrastructure. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Experience administering Azure Services: M365, App Service, Azure SQL, Blob Storage, Key Vault, ExpressRoute, Virtual machines, Virtual Networks. Experience of Azure Migration, migrating on-premises solutions to the cloud using Azure Migrate (or other) tools. Experience with Continuity of Operations/Disaster Recovery architecture and planning. In-depth technical knowledge of Microsoft Azure and On-Prem infrastructure components and how they integrate with one another. In-depth knowledge of with Azure Security Centre and Azure Monitor: Network, Application, Infrastructure. In-depth knowledge of multi factor authentication (Azure MFA preferred), Microsoft AD Integration with Cloud Applications/Microsoft Azure Active Directory. Good working knowledge of Active Directory Services including DNS, DHCP, and DFS. Qualifications: Microsoft Cloud Certification, at least one of the following (AZ-400 , AZ-303, AZ-104). Core Technical Knowledge: Experience in on premises infrastructure, virtualisation technologies or applications. Experience with Azure Active Directory including on premises Active Directory and hybrid identities. Experience supporting the Microsoft 365 Suite, Exchange Online, SharePoint, Teams. Experience/knowledge in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM). Experience with Azure IaaS (networking, virtual machines). Experience with Azure Backup & Recovery Services. Experience with Windows Serve. Additional informationLocation SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role.
May 16, 2024
Full time
Azure Cloud Engineer Permanent Edinburgh/Hybrid £45,942 - £53,478 per annum The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. So, naturally, we have a clear focus on recruiting the best people and developing them throughout their career. We invest around £2 billion every year, and our funding enables colleges and universities to provide life-changing opportunities for over half a million people. Job Summary Reporting to the Head of Cloud Infrastructure and working as part of an existing team, as the Azure Cloud Engineer here at SFC you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud. Key Responsibilities Provide technical leadership in the planning, design, and implementation of cloud-based applications. Manage and optimize IaaS and PaaS elements to deliver robust, cost-efficient solutions in Azure. Ensure the architecture of cloud solutions align with business requirements and application development strategy. Perform system troubleshooting and problem-solving across platform and application domains. Lead efforts to identify and evaluate emerging cloud technologies and methods to ensure SFC remains a current and modern Cloud based organisation Develop and organize cloud systems to ensure data security, cloud backup, disaster recovery, and compliance with internal and external regulations. Implement and manage cloud environment using Infrastructure as Code (IaC). Troubleshoot Microsoft Azure and On-Prem infrastructure, including network performance and security, and make recommendations for future proofing and performance improvement. Ensure robust documentation is delivered and kept up-to-date, including processes, controls and developments. Ensure existing IT policies and procedures are adhered to and enforced appropriately. Proactively identify process improvement opportunities and support continuous improvement initiatives under your own initiative and direction of the Head of Cloud Infrastructure. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Experience administering Azure Services: M365, App Service, Azure SQL, Blob Storage, Key Vault, ExpressRoute, Virtual machines, Virtual Networks. Experience of Azure Migration, migrating on-premises solutions to the cloud using Azure Migrate (or other) tools. Experience with Continuity of Operations/Disaster Recovery architecture and planning. In-depth technical knowledge of Microsoft Azure and On-Prem infrastructure components and how they integrate with one another. In-depth knowledge of with Azure Security Centre and Azure Monitor: Network, Application, Infrastructure. In-depth knowledge of multi factor authentication (Azure MFA preferred), Microsoft AD Integration with Cloud Applications/Microsoft Azure Active Directory. Good working knowledge of Active Directory Services including DNS, DHCP, and DFS. Qualifications: Microsoft Cloud Certification, at least one of the following (AZ-400 , AZ-303, AZ-104). Core Technical Knowledge: Experience in on premises infrastructure, virtualisation technologies or applications. Experience with Azure Active Directory including on premises Active Directory and hybrid identities. Experience supporting the Microsoft 365 Suite, Exchange Online, SharePoint, Teams. Experience/knowledge in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM). Experience with Azure IaaS (networking, virtual machines). Experience with Azure Backup & Recovery Services. Experience with Windows Serve. Additional informationLocation SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role.
Reed Talent Solutions
Newcastle Upon Tyne, Tyne And Wear
Azure Cloud Engineer Permanent Edinburgh/Hybrid £45,942 - £53,478 per annum The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. So, naturally, we have a clear focus on recruiting the best people and developing them throughout their career. We invest around £2 billion every year, and our funding enables colleges and universities to provide life-changing opportunities for over half a million people. Job Summary Reporting to the Head of Cloud Infrastructure and working as part of an existing team, as the Azure Cloud Engineer here at SFC you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud. Key Responsibilities Provide technical leadership in the planning, design, and implementation of cloud-based applications. Manage and optimize IaaS and PaaS elements to deliver robust, cost-efficient solutions in Azure. Ensure the architecture of cloud solutions align with business requirements and application development strategy. Perform system troubleshooting and problem-solving across platform and application domains. Lead efforts to identify and evaluate emerging cloud technologies and methods to ensure SFC remains a current and modern Cloud based organisation Develop and organize cloud systems to ensure data security, cloud backup, disaster recovery, and compliance with internal and external regulations. Implement and manage cloud environment using Infrastructure as Code (IaC). Troubleshoot Microsoft Azure and On-Prem infrastructure, including network performance and security, and make recommendations for future proofing and performance improvement. Ensure robust documentation is delivered and kept up-to-date, including processes, controls and developments. Ensure existing IT policies and procedures are adhered to and enforced appropriately. Proactively identify process improvement opportunities and support continuous improvement initiatives under your own initiative and direction of the Head of Cloud Infrastructure. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Experience administering Azure Services: M365, App Service, Azure SQL, Blob Storage, Key Vault, ExpressRoute, Virtual machines, Virtual Networks. Experience of Azure Migration, migrating on-premises solutions to the cloud using Azure Migrate (or other) tools. Experience with Continuity of Operations/Disaster Recovery architecture and planning. In-depth technical knowledge of Microsoft Azure and On-Prem infrastructure components and how they integrate with one another. In-depth knowledge of with Azure Security Centre and Azure Monitor: Network, Application, Infrastructure. In-depth knowledge of multi factor authentication (Azure MFA preferred), Microsoft AD Integration with Cloud Applications/Microsoft Azure Active Directory. Good working knowledge of Active Directory Services including DNS, DHCP, and DFS. Qualifications: Microsoft Cloud Certification, at least one of the following (AZ-400 , AZ-303, AZ-104). Core Technical Knowledge: Experience in on premises infrastructure, virtualisation technologies or applications. Experience with Azure Active Directory including on premises Active Directory and hybrid identities. Experience supporting the Microsoft 365 Suite, Exchange Online, SharePoint, Teams. Experience/knowledge in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM). Experience with Azure IaaS (networking, virtual machines). Experience with Azure Backup & Recovery Services. Experience with Windows Serve. Additional informationLocation SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role.
May 16, 2024
Full time
Azure Cloud Engineer Permanent Edinburgh/Hybrid £45,942 - £53,478 per annum The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. So, naturally, we have a clear focus on recruiting the best people and developing them throughout their career. We invest around £2 billion every year, and our funding enables colleges and universities to provide life-changing opportunities for over half a million people. Job Summary Reporting to the Head of Cloud Infrastructure and working as part of an existing team, as the Azure Cloud Engineer here at SFC you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud. Key Responsibilities Provide technical leadership in the planning, design, and implementation of cloud-based applications. Manage and optimize IaaS and PaaS elements to deliver robust, cost-efficient solutions in Azure. Ensure the architecture of cloud solutions align with business requirements and application development strategy. Perform system troubleshooting and problem-solving across platform and application domains. Lead efforts to identify and evaluate emerging cloud technologies and methods to ensure SFC remains a current and modern Cloud based organisation Develop and organize cloud systems to ensure data security, cloud backup, disaster recovery, and compliance with internal and external regulations. Implement and manage cloud environment using Infrastructure as Code (IaC). Troubleshoot Microsoft Azure and On-Prem infrastructure, including network performance and security, and make recommendations for future proofing and performance improvement. Ensure robust documentation is delivered and kept up-to-date, including processes, controls and developments. Ensure existing IT policies and procedures are adhered to and enforced appropriately. Proactively identify process improvement opportunities and support continuous improvement initiatives under your own initiative and direction of the Head of Cloud Infrastructure. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Experience administering Azure Services: M365, App Service, Azure SQL, Blob Storage, Key Vault, ExpressRoute, Virtual machines, Virtual Networks. Experience of Azure Migration, migrating on-premises solutions to the cloud using Azure Migrate (or other) tools. Experience with Continuity of Operations/Disaster Recovery architecture and planning. In-depth technical knowledge of Microsoft Azure and On-Prem infrastructure components and how they integrate with one another. In-depth knowledge of with Azure Security Centre and Azure Monitor: Network, Application, Infrastructure. In-depth knowledge of multi factor authentication (Azure MFA preferred), Microsoft AD Integration with Cloud Applications/Microsoft Azure Active Directory. Good working knowledge of Active Directory Services including DNS, DHCP, and DFS. Qualifications: Microsoft Cloud Certification, at least one of the following (AZ-400 , AZ-303, AZ-104). Core Technical Knowledge: Experience in on premises infrastructure, virtualisation technologies or applications. Experience with Azure Active Directory including on premises Active Directory and hybrid identities. Experience supporting the Microsoft 365 Suite, Exchange Online, SharePoint, Teams. Experience/knowledge in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM). Experience with Azure IaaS (networking, virtual machines). Experience with Azure Backup & Recovery Services. Experience with Windows Serve. Additional informationLocation SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role.
Azure Cloud Engineer Permanent Edinburgh/Hybrid £45,942 - £53,478 per annum The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. So, naturally, we have a clear focus on recruiting the best people and developing them throughout their career. We invest around £2 billion every year, and our funding enables colleges and universities to provide life-changing opportunities for over half a million people. Job Summary Reporting to the Head of Cloud Infrastructure and working as part of an existing team, as the Azure Cloud Engineer here at SFC you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud. Key Responsibilities Provide technical leadership in the planning, design, and implementation of cloud-based applications. Manage and optimize IaaS and PaaS elements to deliver robust, cost-efficient solutions in Azure. Ensure the architecture of cloud solutions align with business requirements and application development strategy. Perform system troubleshooting and problem-solving across platform and application domains. Lead efforts to identify and evaluate emerging cloud technologies and methods to ensure SFC remains a current and modern Cloud based organisation Develop and organize cloud systems to ensure data security, cloud backup, disaster recovery, and compliance with internal and external regulations. Implement and manage cloud environment using Infrastructure as Code (IaC). Troubleshoot Microsoft Azure and On-Prem infrastructure, including network performance and security, and make recommendations for future proofing and performance improvement. Ensure robust documentation is delivered and kept up-to-date, including processes, controls and developments. Ensure existing IT policies and procedures are adhered to and enforced appropriately. Proactively identify process improvement opportunities and support continuous improvement initiatives under your own initiative and direction of the Head of Cloud Infrastructure. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Experience administering Azure Services: M365, App Service, Azure SQL, Blob Storage, Key Vault, ExpressRoute, Virtual machines, Virtual Networks. Experience of Azure Migration, migrating on-premises solutions to the cloud using Azure Migrate (or other) tools. Experience with Continuity of Operations/Disaster Recovery architecture and planning. In-depth technical knowledge of Microsoft Azure and On-Prem infrastructure components and how they integrate with one another. In-depth knowledge of with Azure Security Centre and Azure Monitor: Network, Application, Infrastructure. In-depth knowledge of multi factor authentication (Azure MFA preferred), Microsoft AD Integration with Cloud Applications/Microsoft Azure Active Directory. Good working knowledge of Active Directory Services including DNS, DHCP, and DFS. Qualifications: Microsoft Cloud Certification, at least one of the following (AZ-400 , AZ-303, AZ-104). Core Technical Knowledge: Experience in on premises infrastructure, virtualisation technologies or applications. Experience with Azure Active Directory including on premises Active Directory and hybrid identities. Experience supporting the Microsoft 365 Suite, Exchange Online, SharePoint, Teams. Experience/knowledge in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM). Experience with Azure IaaS (networking, virtual machines). Experience with Azure Backup & Recovery Services. Experience with Windows Serve. Additional informationLocation SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role.
May 16, 2024
Full time
Azure Cloud Engineer Permanent Edinburgh/Hybrid £45,942 - £53,478 per annum The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. So, naturally, we have a clear focus on recruiting the best people and developing them throughout their career. We invest around £2 billion every year, and our funding enables colleges and universities to provide life-changing opportunities for over half a million people. Job Summary Reporting to the Head of Cloud Infrastructure and working as part of an existing team, as the Azure Cloud Engineer here at SFC you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud. Key Responsibilities Provide technical leadership in the planning, design, and implementation of cloud-based applications. Manage and optimize IaaS and PaaS elements to deliver robust, cost-efficient solutions in Azure. Ensure the architecture of cloud solutions align with business requirements and application development strategy. Perform system troubleshooting and problem-solving across platform and application domains. Lead efforts to identify and evaluate emerging cloud technologies and methods to ensure SFC remains a current and modern Cloud based organisation Develop and organize cloud systems to ensure data security, cloud backup, disaster recovery, and compliance with internal and external regulations. Implement and manage cloud environment using Infrastructure as Code (IaC). Troubleshoot Microsoft Azure and On-Prem infrastructure, including network performance and security, and make recommendations for future proofing and performance improvement. Ensure robust documentation is delivered and kept up-to-date, including processes, controls and developments. Ensure existing IT policies and procedures are adhered to and enforced appropriately. Proactively identify process improvement opportunities and support continuous improvement initiatives under your own initiative and direction of the Head of Cloud Infrastructure. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Experience administering Azure Services: M365, App Service, Azure SQL, Blob Storage, Key Vault, ExpressRoute, Virtual machines, Virtual Networks. Experience of Azure Migration, migrating on-premises solutions to the cloud using Azure Migrate (or other) tools. Experience with Continuity of Operations/Disaster Recovery architecture and planning. In-depth technical knowledge of Microsoft Azure and On-Prem infrastructure components and how they integrate with one another. In-depth knowledge of with Azure Security Centre and Azure Monitor: Network, Application, Infrastructure. In-depth knowledge of multi factor authentication (Azure MFA preferred), Microsoft AD Integration with Cloud Applications/Microsoft Azure Active Directory. Good working knowledge of Active Directory Services including DNS, DHCP, and DFS. Qualifications: Microsoft Cloud Certification, at least one of the following (AZ-400 , AZ-303, AZ-104). Core Technical Knowledge: Experience in on premises infrastructure, virtualisation technologies or applications. Experience with Azure Active Directory including on premises Active Directory and hybrid identities. Experience supporting the Microsoft 365 Suite, Exchange Online, SharePoint, Teams. Experience/knowledge in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM). Experience with Azure IaaS (networking, virtual machines). Experience with Azure Backup & Recovery Services. Experience with Windows Serve. Additional informationLocation SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role.
Job Description: Senior service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri 8-5pm Duration: Permanent Salary: 40-50k DOE Role Description This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor s degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services Experience with operating systems including Windows Server 2012+ and Windows 10 Experience with PowerShell and scripting languages is a plus. Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. Experience in an MSP environment is preferred. Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. Ability to work well in a fast-paced environment, with strong problem-solving skills and the ability to work independently or as part of a team. We are looking for someone who: Has a natural aptitude for troubleshooting and problem-solving. Embraces continual change and process improvement. Can express ideas and information clearly and concisely. Plans and manages own workflow on a daily basis to ensure the achievement of KPIs Demonstrates a passion for customers and delivering service excellence. Proactively keeps up to date with technologies supported by us, including: Firewalls Network routing and switching Office 365 Enterprise Mobility & Security including Intune and Azure AD Wireless Networking Server hardware Virtualisation technologies: VMware, vSphere, Zerto MS Windows Server Hyper-V Azure Active Directory Exchange and Exchange Online SQL Teams SharePoint Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take the step up. What you can expect from us in return: We think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include: Holiday : 22 days' holiday rising to 25 days with length of service Health : A free membership to the local gym Birthdays : A free day s holiday on your birthday (or nearest Friday/Monday) Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff. Training : A tailored training plan including official vendor certifications
May 15, 2024
Full time
Job Description: Senior service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri 8-5pm Duration: Permanent Salary: 40-50k DOE Role Description This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor s degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services Experience with operating systems including Windows Server 2012+ and Windows 10 Experience with PowerShell and scripting languages is a plus. Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. Experience in an MSP environment is preferred. Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. Ability to work well in a fast-paced environment, with strong problem-solving skills and the ability to work independently or as part of a team. We are looking for someone who: Has a natural aptitude for troubleshooting and problem-solving. Embraces continual change and process improvement. Can express ideas and information clearly and concisely. Plans and manages own workflow on a daily basis to ensure the achievement of KPIs Demonstrates a passion for customers and delivering service excellence. Proactively keeps up to date with technologies supported by us, including: Firewalls Network routing and switching Office 365 Enterprise Mobility & Security including Intune and Azure AD Wireless Networking Server hardware Virtualisation technologies: VMware, vSphere, Zerto MS Windows Server Hyper-V Azure Active Directory Exchange and Exchange Online SQL Teams SharePoint Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take the step up. What you can expect from us in return: We think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include: Holiday : 22 days' holiday rising to 25 days with length of service Health : A free membership to the local gym Birthdays : A free day s holiday on your birthday (or nearest Friday/Monday) Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff. Training : A tailored training plan including official vendor certifications
IT Helpdesk & Systems Engineer West Sussex £30,000 - £32,000 (DOE) + Company Benefits Permanent Currently recruiting for the world's leading independent manufacturer, that are seeking an IT Helpdesk & Systems Engineer to join their busy service desk team. You will be required to work on both local and corporate IT projects under the supervision of the IT Manager. As the IT Helpdesk & Systems Engineer , you will be responsible for collaborating with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Sound interesting? Read on As the IT Helpdesk & Systems Engineer you will provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Responsibilities: Maintain, manage, and develop all aspects of the IT systems and network infrastructure for UK and Germany facilities in conjunction with and approved by Corporate IT Ensure all Hardware and Software is asset managed and all software licensing is legally compliant. Maintain backup and recovery solution with weekly verification, validation, and following corporate data backup requirements. Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software applications. Manage and maintain VMWare server infrastructure and SAN in conjunction with and approved by Corporate IT. Key Skills: Hands on helpdesk exp (1st & 2nd line). All Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint, SQL Server and SRS Reporting Services, CRM, and Microsoft Teams. Strong understanding of: AD Users and Computers, AD Sites and Services, AD Domains and Trusts, GPO, Microsoft DHCP, and DNS. Experience with VOIP and Microsoft Teams Phone Systems. Hardware solutions including SAN, Servers, Desktops, and Laptops. Strong experience in VMWare administration. Due to the nature of the position, you must hold a full drivers license and have access to a vehicle. The role is 100% office based in West Sussex. Company Benefits: 3% Pension Contribution Life Insurance 3 Salary 25 Days Holiday Profit share scheme Healthcare cash plan Onsite parking Excellent career path with training and development opportunities Interested? Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description. At Smart Recruit IT, diversity and inclusion are at the core of our values. Join us in a journey where talent development is inclusive, and authenticity in employer branding is celebrated. Smart Recruit IT is acting as an employment agency regarding this job advertisement.
May 15, 2024
Full time
IT Helpdesk & Systems Engineer West Sussex £30,000 - £32,000 (DOE) + Company Benefits Permanent Currently recruiting for the world's leading independent manufacturer, that are seeking an IT Helpdesk & Systems Engineer to join their busy service desk team. You will be required to work on both local and corporate IT projects under the supervision of the IT Manager. As the IT Helpdesk & Systems Engineer , you will be responsible for collaborating with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Sound interesting? Read on As the IT Helpdesk & Systems Engineer you will provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Responsibilities: Maintain, manage, and develop all aspects of the IT systems and network infrastructure for UK and Germany facilities in conjunction with and approved by Corporate IT Ensure all Hardware and Software is asset managed and all software licensing is legally compliant. Maintain backup and recovery solution with weekly verification, validation, and following corporate data backup requirements. Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software applications. Manage and maintain VMWare server infrastructure and SAN in conjunction with and approved by Corporate IT. Key Skills: Hands on helpdesk exp (1st & 2nd line). All Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint, SQL Server and SRS Reporting Services, CRM, and Microsoft Teams. Strong understanding of: AD Users and Computers, AD Sites and Services, AD Domains and Trusts, GPO, Microsoft DHCP, and DNS. Experience with VOIP and Microsoft Teams Phone Systems. Hardware solutions including SAN, Servers, Desktops, and Laptops. Strong experience in VMWare administration. Due to the nature of the position, you must hold a full drivers license and have access to a vehicle. The role is 100% office based in West Sussex. Company Benefits: 3% Pension Contribution Life Insurance 3 Salary 25 Days Holiday Profit share scheme Healthcare cash plan Onsite parking Excellent career path with training and development opportunities Interested? Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description. At Smart Recruit IT, diversity and inclusion are at the core of our values. Join us in a journey where talent development is inclusive, and authenticity in employer branding is celebrated. Smart Recruit IT is acting as an employment agency regarding this job advertisement.
Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team .The position is based in their Witney office within their IT team supporting internal and external clients. Duties and Responsibilities. 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineersSkills and Requirements. Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 - inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of networking Deliver major system upgrades and project workIf this sounds like the role for you please click to apply or call Jake at Profectus
May 15, 2024
Full time
Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team .The position is based in their Witney office within their IT team supporting internal and external clients. Duties and Responsibilities. 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineersSkills and Requirements. Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 - inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of networking Deliver major system upgrades and project workIf this sounds like the role for you please click to apply or call Jake at Profectus
At Stena Drilling we operate our business with a focus on our core values of Care, Innovation and Performance. With a worldwide operational presence, we are one of the world's foremost independent drilling contractors. We currently have an exciting opportunity for an IT Engineer to join our Onshore Team, based at our Stena Drilling Office, on the South side of Aberdeen City. Some of the duties and responsibilities will include but are not limited to: Work within IT strategy in support of the company's mission and core objectives. Assist in the development of IT policies and procedures. Server, infrastructure and communications support to all offices and offshore sites. Desktop support to all offices and offshore sites. Support of telephony, AV & conferencing systems. Support of mobile devices (smart phones & tablets). Visit offshore units and worldwide shore offices as necessary. Monitoring of systems using industry standard tools. Evaluating users' needs and investigate alternative solutions. Liaise with 3rd party service providers. Provide assistance to IT Project Team as required. Run user workshops and training as required. Work Order tracking & documentation. Participate in on-call and shift rotas. Implement IT Changes in line with the IT Change Management Procedure (L2-DOC-IT5892). Maintain high level of awareness in IT, Information, and Cyber Security and provide information and advice to others as necessary. Work with elevated account privileges and permissions in line with documented procedures. Attend relevant training courses as identified and follow up with exams/qualifications if available. Any other duties as required by the IT Manager. Suitable applicants should ideally have: A relevant university degree and/or professional certification in IT, such as MCTS/MCITP or VCP Experience in IT support and service desk roles, both in-house and remote, using various tools and methods Knowledge of IP networking, including LAN, WAN, and VLAN, and related technologies, such as Cisco Meraki, satellite and WAN communications, and acceleration Proficiency in Microsoft products and services, such as Office 365, Azure, Windows Server, Exchange Server, Windows, Office, SharePoint, SQL Server, Systems Centre, Forefront, and licensing requirements Familiarity with VMware and storage systems, HP server, storage, and networking hardware, IP telephony and video conferencing systems, and backup systems Understanding of ITIL, Agile, and Scrum frameworks and methodologies Oil and gas sector experience and offshore survival, preferably with experience in offshore IT implementations Excellent communication, presentation, organization, problem-solving, teamwork, and self-learning skills Ability to handle user tickets on a daily basis, travel internationally and be responsible for their own learning and development. Commitment to a positive working environment and professional service delivery.
May 15, 2024
Full time
At Stena Drilling we operate our business with a focus on our core values of Care, Innovation and Performance. With a worldwide operational presence, we are one of the world's foremost independent drilling contractors. We currently have an exciting opportunity for an IT Engineer to join our Onshore Team, based at our Stena Drilling Office, on the South side of Aberdeen City. Some of the duties and responsibilities will include but are not limited to: Work within IT strategy in support of the company's mission and core objectives. Assist in the development of IT policies and procedures. Server, infrastructure and communications support to all offices and offshore sites. Desktop support to all offices and offshore sites. Support of telephony, AV & conferencing systems. Support of mobile devices (smart phones & tablets). Visit offshore units and worldwide shore offices as necessary. Monitoring of systems using industry standard tools. Evaluating users' needs and investigate alternative solutions. Liaise with 3rd party service providers. Provide assistance to IT Project Team as required. Run user workshops and training as required. Work Order tracking & documentation. Participate in on-call and shift rotas. Implement IT Changes in line with the IT Change Management Procedure (L2-DOC-IT5892). Maintain high level of awareness in IT, Information, and Cyber Security and provide information and advice to others as necessary. Work with elevated account privileges and permissions in line with documented procedures. Attend relevant training courses as identified and follow up with exams/qualifications if available. Any other duties as required by the IT Manager. Suitable applicants should ideally have: A relevant university degree and/or professional certification in IT, such as MCTS/MCITP or VCP Experience in IT support and service desk roles, both in-house and remote, using various tools and methods Knowledge of IP networking, including LAN, WAN, and VLAN, and related technologies, such as Cisco Meraki, satellite and WAN communications, and acceleration Proficiency in Microsoft products and services, such as Office 365, Azure, Windows Server, Exchange Server, Windows, Office, SharePoint, SQL Server, Systems Centre, Forefront, and licensing requirements Familiarity with VMware and storage systems, HP server, storage, and networking hardware, IP telephony and video conferencing systems, and backup systems Understanding of ITIL, Agile, and Scrum frameworks and methodologies Oil and gas sector experience and offshore survival, preferably with experience in offshore IT implementations Excellent communication, presentation, organization, problem-solving, teamwork, and self-learning skills Ability to handle user tickets on a daily basis, travel internationally and be responsible for their own learning and development. Commitment to a positive working environment and professional service delivery.
Azure Cloud Engineer Permanent Edinburgh/Hybrid £45,942 - £53,478 per annum The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. So, naturally, we have a clear focus on recruiting the best people and developing them throughout their career. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Head of Cloud Infrastructure and working as part of an existing team, as the Azure Cloud Engineer here at SFC you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud. Key Responsibilities Provide technical leadership in the planning, design, and implementation of cloud-based applications. Manage and optimize IaaS and PaaS elements to deliver robust, cost-efficient solutions in Azure. Ensure the architecture of cloud solutions align with business requirements and application development strategy. Perform system troubleshooting and problem-solving across platform and application domains. Lead efforts to identify and evaluate emerging cloud technologies and methods to ensure SFC remains a current and modern Cloud based organisation Develop and organize cloud systems to ensure data security, cloud backup, disaster recovery, and compliance with internal and external regulations. Implement and manage cloud environment using Infrastructure as Code (IaC). Troubleshoot Microsoft Azure and On-Prem infrastructure, including network performance and security, and make recommendations for future proofing and performance improvement. Ensure robust documentation is delivered and kept up-to-date, including processes, controls and developments. Ensure existing IT policies and procedures are adhered to and enforced appropriately. Proactively identify process improvement opportunities and support continuous improvement initiatives under your own initiative and direction of the Head of Cloud Infrastructure. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Experience administering Azure Services: M365, App Service, Azure SQL, Blob Storage, Key Vault, ExpressRoute, Virtual machines, Virtual Networks. Experience of Azure Migration, migrating on-premises solutions to the cloud using Azure Migrate (or other) tools. Experience with Continuity of Operations/Disaster Recovery architecture and planning. In-depth technical knowledge of Microsoft Azure and On-Prem infrastructure components and how they integrate with one another. In-depth knowledge of with Azure Security Centre and Azure Monitor: Network, Application, Infrastructure. In-depth knowledge of multi factor authentication (Azure MFA preferred), Microsoft AD Integration with Cloud Applications/Microsoft Azure Active Directory. Good working knowledge of Active Directory Services including DNS, DHCP, and DFS. Qualifications: Microsoft Cloud Certification, at least one of the following (AZ-400 , AZ-303, AZ-104). Core Technical Knowledge: Experience in on premises infrastructure, virtualisation technologies or applications. Experience with Azure Active Directory including on premises Active Directory and hybrid identities. Experience supporting the Microsoft 365 Suite, Exchange Online, SharePoint, Teams. Experience/knowledge in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM). Experience with Azure IaaS (networking, virtual machines). Experience with Azure Backup & Recovery Services. Experience with Windows Serve. Additional informationLocation SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role.
May 14, 2024
Full time
Azure Cloud Engineer Permanent Edinburgh/Hybrid £45,942 - £53,478 per annum The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. So, naturally, we have a clear focus on recruiting the best people and developing them throughout their career. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Head of Cloud Infrastructure and working as part of an existing team, as the Azure Cloud Engineer here at SFC you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud. Key Responsibilities Provide technical leadership in the planning, design, and implementation of cloud-based applications. Manage and optimize IaaS and PaaS elements to deliver robust, cost-efficient solutions in Azure. Ensure the architecture of cloud solutions align with business requirements and application development strategy. Perform system troubleshooting and problem-solving across platform and application domains. Lead efforts to identify and evaluate emerging cloud technologies and methods to ensure SFC remains a current and modern Cloud based organisation Develop and organize cloud systems to ensure data security, cloud backup, disaster recovery, and compliance with internal and external regulations. Implement and manage cloud environment using Infrastructure as Code (IaC). Troubleshoot Microsoft Azure and On-Prem infrastructure, including network performance and security, and make recommendations for future proofing and performance improvement. Ensure robust documentation is delivered and kept up-to-date, including processes, controls and developments. Ensure existing IT policies and procedures are adhered to and enforced appropriately. Proactively identify process improvement opportunities and support continuous improvement initiatives under your own initiative and direction of the Head of Cloud Infrastructure. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Experience administering Azure Services: M365, App Service, Azure SQL, Blob Storage, Key Vault, ExpressRoute, Virtual machines, Virtual Networks. Experience of Azure Migration, migrating on-premises solutions to the cloud using Azure Migrate (or other) tools. Experience with Continuity of Operations/Disaster Recovery architecture and planning. In-depth technical knowledge of Microsoft Azure and On-Prem infrastructure components and how they integrate with one another. In-depth knowledge of with Azure Security Centre and Azure Monitor: Network, Application, Infrastructure. In-depth knowledge of multi factor authentication (Azure MFA preferred), Microsoft AD Integration with Cloud Applications/Microsoft Azure Active Directory. Good working knowledge of Active Directory Services including DNS, DHCP, and DFS. Qualifications: Microsoft Cloud Certification, at least one of the following (AZ-400 , AZ-303, AZ-104). Core Technical Knowledge: Experience in on premises infrastructure, virtualisation technologies or applications. Experience with Azure Active Directory including on premises Active Directory and hybrid identities. Experience supporting the Microsoft 365 Suite, Exchange Online, SharePoint, Teams. Experience/knowledge in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM). Experience with Azure IaaS (networking, virtual machines). Experience with Azure Backup & Recovery Services. Experience with Windows Serve. Additional informationLocation SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role.
IT SUPPORT ENGINEER Thorpe Park Business Park, Leeds - negotiable up to £35K depending on experience Mpeople Recruitment is proud to be working with one of the UK's largest growing energy suppliers of gas and electric energy efficient solutions. Boasting excellent growth and 15 years in the market, our client has a great mix of culture and support. Situated just off the M621 and featuring excellent public transport links and free on-site parking as well as impressive shopping and restaurant amenities. Due to an impressive growth strategy, the business is now seeking to employ an IT Support Engineer within the Business Technology business unit. THE BENEFITS:- Great competitive salary - up to £35K per annum depending on experience 22 days holidays plus Bank Holidays Private Medical Scheme (upon completion of probation) Amazing on-site facilities; break out room, well stocked kitchen, etc Monthly treats including team lunches and pay day sandwiches Pension Scheme MAIN RESPONSIBILITIES ARE:- Project based, not archetypical ticket IT support / password reset role Support projects as IT subject matter expect to ensure seamless integration of new systems Creation and writing of technical documents and certificates and ongoing managment Configure, and maintain Windows Server environments, ensuring seamless operation and security Manage Microsoft 365 services, including Exchange Online, SharePoint Online, and Entra ID Implement and maintain Azure infrastructure, including virtual machines, storage, web apps and networking components Administer Intune for device management, overseeing policy configuration and application deployment Monitor system performance, troubleshoot issues, develop monitoring automation and conduct routine maintenance tasks Design, implement, and manage network solutions in Azure, collaborating closely with our MSP for seamless integration Write scripts and code to automate, operate and streamline processes YOU WILL BE / HAVE:- Demonstrable experience in a similar role is essential Experience with Microsoft 365 and Azure environment Windows Server administration Experience with at least one scripting language (PowerShell, Python, SQL, Bash etc.) Experience writing technical documentation and IT policies Experiencing of managing a fleet of corporate laptops Experience with Linux administration (desirable) Great communications skills and ability to work well in a team Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship. Submit your CV for this role to apply straight away! Mpeople Recruitment Ltd are an employment agency acting on behalf of our client. Due to the high volume of applications, we receive, as much as we would like to, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.
May 14, 2024
Full time
IT SUPPORT ENGINEER Thorpe Park Business Park, Leeds - negotiable up to £35K depending on experience Mpeople Recruitment is proud to be working with one of the UK's largest growing energy suppliers of gas and electric energy efficient solutions. Boasting excellent growth and 15 years in the market, our client has a great mix of culture and support. Situated just off the M621 and featuring excellent public transport links and free on-site parking as well as impressive shopping and restaurant amenities. Due to an impressive growth strategy, the business is now seeking to employ an IT Support Engineer within the Business Technology business unit. THE BENEFITS:- Great competitive salary - up to £35K per annum depending on experience 22 days holidays plus Bank Holidays Private Medical Scheme (upon completion of probation) Amazing on-site facilities; break out room, well stocked kitchen, etc Monthly treats including team lunches and pay day sandwiches Pension Scheme MAIN RESPONSIBILITIES ARE:- Project based, not archetypical ticket IT support / password reset role Support projects as IT subject matter expect to ensure seamless integration of new systems Creation and writing of technical documents and certificates and ongoing managment Configure, and maintain Windows Server environments, ensuring seamless operation and security Manage Microsoft 365 services, including Exchange Online, SharePoint Online, and Entra ID Implement and maintain Azure infrastructure, including virtual machines, storage, web apps and networking components Administer Intune for device management, overseeing policy configuration and application deployment Monitor system performance, troubleshoot issues, develop monitoring automation and conduct routine maintenance tasks Design, implement, and manage network solutions in Azure, collaborating closely with our MSP for seamless integration Write scripts and code to automate, operate and streamline processes YOU WILL BE / HAVE:- Demonstrable experience in a similar role is essential Experience with Microsoft 365 and Azure environment Windows Server administration Experience with at least one scripting language (PowerShell, Python, SQL, Bash etc.) Experience writing technical documentation and IT policies Experiencing of managing a fleet of corporate laptops Experience with Linux administration (desirable) Great communications skills and ability to work well in a team Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship. Submit your CV for this role to apply straight away! Mpeople Recruitment Ltd are an employment agency acting on behalf of our client. Due to the high volume of applications, we receive, as much as we would like to, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.
Exciting opportunity to slowly move away from BAU in becoming a Project Engineer. Are you looking for the opportunity to maintain a broad skill set? If so, then look no further I'm looking for an experience Infrastructure Engineer to join and work with a close-knit team to make a real difference! The Role: Act as a point of escalation. Deliver on a multitude of projects: Cloud (Azure/M365), Virtualisation, Storage, Backup, Networking etc Travel to customer sites when required. Liasing with 3rd parties, internal teams, and vendors with clear communication. Ensuring all issues are fixed in a timely manner within the agreed SLA. Take a cloud first approach with a focus on Azure/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech Experience: Active Directory, Group Policy, Azure AD DNS, DHCP, TCPIP, VPN, WAN/LAN Windows Server Exchange - Office 365 InTune/EndPoint - MFA, MDM SharePoint, OneDrive, Teams SQL Server VMware, Hyper-V, Networking Fundamentals Backup Management Tools Monitoring Tools If you could be interested in finding out further details, please don't hesitate to apply. Furthermore, you can contact me on (see below)
May 13, 2024
Full time
Exciting opportunity to slowly move away from BAU in becoming a Project Engineer. Are you looking for the opportunity to maintain a broad skill set? If so, then look no further I'm looking for an experience Infrastructure Engineer to join and work with a close-knit team to make a real difference! The Role: Act as a point of escalation. Deliver on a multitude of projects: Cloud (Azure/M365), Virtualisation, Storage, Backup, Networking etc Travel to customer sites when required. Liasing with 3rd parties, internal teams, and vendors with clear communication. Ensuring all issues are fixed in a timely manner within the agreed SLA. Take a cloud first approach with a focus on Azure/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech Experience: Active Directory, Group Policy, Azure AD DNS, DHCP, TCPIP, VPN, WAN/LAN Windows Server Exchange - Office 365 InTune/EndPoint - MFA, MDM SharePoint, OneDrive, Teams SQL Server VMware, Hyper-V, Networking Fundamentals Backup Management Tools Monitoring Tools If you could be interested in finding out further details, please don't hesitate to apply. Furthermore, you can contact me on (see below)
Hammersmith, London, UK Req 04 March 2024 Scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations. The Opportunity We are seeking an Infrastructure Engineer to ensure the maintenance of Scott Dunn's existing cloud and on-prem infrastructure technologies whilst ensuring continuous improvement as per business requirements. This is inclusive of acting as a point of escalation for the IT Support Team, assisting with various business projects including the deployment of new tools/services, and delivering new technologies, upgrades, and solutions. Responsibilities The responsibilities for this role include (but are not limited to): Acting as the point of escalation for the IT Support team for 2 nd /3 rd line issues Reviewing, archiving, and restoring on a regular period Assisting with the ongoing development and maintenance of IT guides and documentation Assisting the Head of Business Technology with various projects, including the deployment of new tools/services and producing in-house documentation Assisting and setting up our offices and remote sites as required Assisting all users with an attitude of 'nothing is too much trouble' Proving critical support and guidance to the IT Support team with issues that require further assistance Delivering new technologies, upgrades, and solutions to the business with minimal impact, whilst ensuring stakeholders are continually informed About You You will have significant experience in a network administration or infrastructure role coupled with a background in IT support and ideally exposure to cloud networking. However, these are not essential on their own, as the key ingredients we are looking for are service-orientation, strong communication skills with the ability to impart technical information to non-technical individuals, a knack for problem-solving and troubleshooting, and a genuine passion for IT infrastructure and IT system management. It would also help if you had a strong understanding and exposure to the following business technologies: 0365, SQL Server, Microsoft Azure, Active Directory / Azure Active Directory & Group Policy, Intune, Microsoft Exchange, Microsoft Sharepoint, Azure Web Application Firewall, Azure networking, Cisco Products, Security tools such as Mimecast, Tenable, Trellix and Windows Defender, as well as automating tasks through PowerShell, and Microsoft Power Automate Values & Behaviours All employees must promote, understand, and apply Scott Dunn's workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process. In the know - Start by listening. We take the time to understand our guests' and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make. In the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best. Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other's successes and have fun. Location We aim to find someone who would be office based in our London, Hammersmith office. We offer very competitive salaries and a great benefits package including the following: 23 days annual leave plus bank holidays, rising by 1 day with each year of service (max 30) Contributory pension scheme 'Cycle to work' scheme Subsidised private healthcare Company loyalty scheme (Travel Fund) Travel insurance Recognition awards throughout the year Social events 1 hour per week paid learning & development / personal growth If you are interested in working with Scott Dunn, please apply now.
May 12, 2024
Full time
Hammersmith, London, UK Req 04 March 2024 Scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations. The Opportunity We are seeking an Infrastructure Engineer to ensure the maintenance of Scott Dunn's existing cloud and on-prem infrastructure technologies whilst ensuring continuous improvement as per business requirements. This is inclusive of acting as a point of escalation for the IT Support Team, assisting with various business projects including the deployment of new tools/services, and delivering new technologies, upgrades, and solutions. Responsibilities The responsibilities for this role include (but are not limited to): Acting as the point of escalation for the IT Support team for 2 nd /3 rd line issues Reviewing, archiving, and restoring on a regular period Assisting with the ongoing development and maintenance of IT guides and documentation Assisting the Head of Business Technology with various projects, including the deployment of new tools/services and producing in-house documentation Assisting and setting up our offices and remote sites as required Assisting all users with an attitude of 'nothing is too much trouble' Proving critical support and guidance to the IT Support team with issues that require further assistance Delivering new technologies, upgrades, and solutions to the business with minimal impact, whilst ensuring stakeholders are continually informed About You You will have significant experience in a network administration or infrastructure role coupled with a background in IT support and ideally exposure to cloud networking. However, these are not essential on their own, as the key ingredients we are looking for are service-orientation, strong communication skills with the ability to impart technical information to non-technical individuals, a knack for problem-solving and troubleshooting, and a genuine passion for IT infrastructure and IT system management. It would also help if you had a strong understanding and exposure to the following business technologies: 0365, SQL Server, Microsoft Azure, Active Directory / Azure Active Directory & Group Policy, Intune, Microsoft Exchange, Microsoft Sharepoint, Azure Web Application Firewall, Azure networking, Cisco Products, Security tools such as Mimecast, Tenable, Trellix and Windows Defender, as well as automating tasks through PowerShell, and Microsoft Power Automate Values & Behaviours All employees must promote, understand, and apply Scott Dunn's workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process. In the know - Start by listening. We take the time to understand our guests' and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make. In the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best. Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other's successes and have fun. Location We aim to find someone who would be office based in our London, Hammersmith office. We offer very competitive salaries and a great benefits package including the following: 23 days annual leave plus bank holidays, rising by 1 day with each year of service (max 30) Contributory pension scheme 'Cycle to work' scheme Subsidised private healthcare Company loyalty scheme (Travel Fund) Travel insurance Recognition awards throughout the year Social events 1 hour per week paid learning & development / personal growth If you are interested in working with Scott Dunn, please apply now.
IT Systems Role - Hemel Hempstead - £40 - 45K An exciting opportunity to join and IT team supporting systems and services for staff across global locations enabling the engineering excellence behind the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally).Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke, industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global Service Delivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience of supporting Linux workstations. Experience of supporting Windows operating systems (server, desktop, dual-boot). OS and Application patching / WSUS. Systems Monitoring - Grafana / Zabbix. Physical system commissioning skills - server, desktop, and peripherals. Hands-on engineering: Soldering, scopes, irons, testbench, crimping, PCB pin-outs etc. Experience supporting M365/O365 suite. Active Directory & Azure infrastructure management experience. Understand network support essentials - DHCP, DNS, routing etc You might also have: ITIL qualification. Experience supporting an international user-base. Bash/Python experience. MySQL database experience. SharePoint administration experience. VMWare/Horizon administration experience. Enterprise storage experience. IT Systems Role - Hemel Hempstead - £40 - 45K
May 07, 2024
Full time
IT Systems Role - Hemel Hempstead - £40 - 45K An exciting opportunity to join and IT team supporting systems and services for staff across global locations enabling the engineering excellence behind the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally).Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke, industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global Service Delivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience of supporting Linux workstations. Experience of supporting Windows operating systems (server, desktop, dual-boot). OS and Application patching / WSUS. Systems Monitoring - Grafana / Zabbix. Physical system commissioning skills - server, desktop, and peripherals. Hands-on engineering: Soldering, scopes, irons, testbench, crimping, PCB pin-outs etc. Experience supporting M365/O365 suite. Active Directory & Azure infrastructure management experience. Understand network support essentials - DHCP, DNS, routing etc You might also have: ITIL qualification. Experience supporting an international user-base. Bash/Python experience. MySQL database experience. SharePoint administration experience. VMWare/Horizon administration experience. Enterprise storage experience. IT Systems Role - Hemel Hempstead - £40 - 45K
BAE Systems Digital Intelligence
Gloucester, Gloucestershire
Role summary The successful candidate will be joining the Classified Infrastructure Team with responsibility for addressing infrastructure support issues, maintaining and managing the overall performance and availability of the Classified networks and other hosted systems. Providing support to users at all levels of the organization will form a key element of this role. Principle Responsibilities Administering a virtualised production environment. Installation and support of hardware (including servers, thin clients, PC's, network hardware, printers, telephones). Installation and support of software (including desktop & server applications) Resolving incidents within agreed service levels. Technical input into infrastructure changes following change management processes. Support for Exchange, Active Directory, VMWare, SharePoint & Citrix platforms. Network support for Cisco environments. Identify underlying problems discovered during day-to-day operations, raising them with the Classified Infrastrucure Manager and managing them to resolution. Complete routine operations schedules for servers, server applications, databases, systems and network elements using established and repeatable procedures following corporate standards and requirements. Updating or writing additional material as required. Design and assurance Education / Experience At least two of: MCSA / MCSE (preferred). CCNA / CCDA. VCP 3-5 years experience working in a busy IS Department or other relevant work experience. Technical Skills Advanced level: Install, configure & support Microsoft Windows Server 2008, 2012 & 2016, Active Directory, Exchange 2010, 2013, 2016 & 2019 SQL 2005, 2008, 2012 & 2014, Windows 7, 8.1 & 10 Install, configure & support of VMWARE (Infrastructure 5.5 and higher) Networking & Security - TCP/IP, DNS, Firewall Install, Configure & Support Citrix, PVS, Appsense Intermediate level: Install, configure & support of Linux (Cent OS, Redhat & Debian) UNIX Networking & Security - MPLS, VPN (IPSec & SSL), client security. Administration and support of SAN Environments. The successful candidate will also have experience with a variety of IT administration & management applications. Personal Characteristics Very strong attention to detail. Excellent analytical & problem solving skills. Positive attitude. Capable of handling multiple priorities in fast paced surroundings. Ability to work to challenging deadlines. Excellent communication skills (written & verbal). Strong interpersonal skills with the ability to work in an international environment. Flexible approach to work with the ability to pro-actively take the initiative and work independently with little supervision, and also to be part of a collaborative team where ideas & skills are shared. Ability to acquire new skills quickly and learn on the job. Ability to fully assess the impact of making changes on existing environments Professional / flexible individual that can adapt quickly to changing requirements or priorities and where necessary divert to assist other teams/projects. Other Attributes This role may require travel to our international / regional offices for work on remote sites. The successful candidate will be up to date with trends in IT and be able to relate these to business goals. Lifting & moving of equipment may be required during the course of work. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Functions At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software. As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.
Sep 24, 2022
Full time
Role summary The successful candidate will be joining the Classified Infrastructure Team with responsibility for addressing infrastructure support issues, maintaining and managing the overall performance and availability of the Classified networks and other hosted systems. Providing support to users at all levels of the organization will form a key element of this role. Principle Responsibilities Administering a virtualised production environment. Installation and support of hardware (including servers, thin clients, PC's, network hardware, printers, telephones). Installation and support of software (including desktop & server applications) Resolving incidents within agreed service levels. Technical input into infrastructure changes following change management processes. Support for Exchange, Active Directory, VMWare, SharePoint & Citrix platforms. Network support for Cisco environments. Identify underlying problems discovered during day-to-day operations, raising them with the Classified Infrastrucure Manager and managing them to resolution. Complete routine operations schedules for servers, server applications, databases, systems and network elements using established and repeatable procedures following corporate standards and requirements. Updating or writing additional material as required. Design and assurance Education / Experience At least two of: MCSA / MCSE (preferred). CCNA / CCDA. VCP 3-5 years experience working in a busy IS Department or other relevant work experience. Technical Skills Advanced level: Install, configure & support Microsoft Windows Server 2008, 2012 & 2016, Active Directory, Exchange 2010, 2013, 2016 & 2019 SQL 2005, 2008, 2012 & 2014, Windows 7, 8.1 & 10 Install, configure & support of VMWARE (Infrastructure 5.5 and higher) Networking & Security - TCP/IP, DNS, Firewall Install, Configure & Support Citrix, PVS, Appsense Intermediate level: Install, configure & support of Linux (Cent OS, Redhat & Debian) UNIX Networking & Security - MPLS, VPN (IPSec & SSL), client security. Administration and support of SAN Environments. The successful candidate will also have experience with a variety of IT administration & management applications. Personal Characteristics Very strong attention to detail. Excellent analytical & problem solving skills. Positive attitude. Capable of handling multiple priorities in fast paced surroundings. Ability to work to challenging deadlines. Excellent communication skills (written & verbal). Strong interpersonal skills with the ability to work in an international environment. Flexible approach to work with the ability to pro-actively take the initiative and work independently with little supervision, and also to be part of a collaborative team where ideas & skills are shared. Ability to acquire new skills quickly and learn on the job. Ability to fully assess the impact of making changes on existing environments Professional / flexible individual that can adapt quickly to changing requirements or priorities and where necessary divert to assist other teams/projects. Other Attributes This role may require travel to our international / regional offices for work on remote sites. The successful candidate will be up to date with trends in IT and be able to relate these to business goals. Lifting & moving of equipment may be required during the course of work. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Functions At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software. As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.