About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Telecom, Telecommunications, Facilities, Technician, Technology, Operations
May 18, 2024
Full time
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Telecom, Telecommunications, Facilities, Technician, Technology, Operations
Role: UC Engineer Location: North England (Field based) Competitive Salary: £30,000 per annum + car allowance and overtime Fantastic Hours: Monday to Friday 8:30 to 17:30 The task at hand: The UC Engineer is responsible for installing and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot be resolved remotely. The UC Engineer completes installation and upgrade projects throughout the UK. You'll be great in this role if: - You have the ability to achieve and maintain UC Engineering Accreditation at Professional level in the following technology areas: Voice Communications UC and Collaboration Contact Centre Cloud - You have technical accreditation for Gamma Horizon (Vox) portfolio and 8x8 portfolio- You can work on multiple projects at the same time- You have experience in working with ISDN, SIP and diagnostic tools- You demonstrate a positive "can-do" attitude- You have a passionate for customer service- You have working knowledge of networking technologies What you'll be busy doing: - Attend customer sites throughout the UK to carry out the following: Installation of UC systems and associated applications On-going maintenance and support of UC solutions - Undertake site surveys, audits and system backups- Provide telephone support and remote diagnostics to customers- Use of supplier portals to raise and escalate customers' support queries through to completion- Maintain and update all relevant installation and maintenance documentation and service support tickets- Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through to prompt resolution- Participate in a 24 hour call out rota Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
May 18, 2024
Full time
Role: UC Engineer Location: North England (Field based) Competitive Salary: £30,000 per annum + car allowance and overtime Fantastic Hours: Monday to Friday 8:30 to 17:30 The task at hand: The UC Engineer is responsible for installing and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot be resolved remotely. The UC Engineer completes installation and upgrade projects throughout the UK. You'll be great in this role if: - You have the ability to achieve and maintain UC Engineering Accreditation at Professional level in the following technology areas: Voice Communications UC and Collaboration Contact Centre Cloud - You have technical accreditation for Gamma Horizon (Vox) portfolio and 8x8 portfolio- You can work on multiple projects at the same time- You have experience in working with ISDN, SIP and diagnostic tools- You demonstrate a positive "can-do" attitude- You have a passionate for customer service- You have working knowledge of networking technologies What you'll be busy doing: - Attend customer sites throughout the UK to carry out the following: Installation of UC systems and associated applications On-going maintenance and support of UC solutions - Undertake site surveys, audits and system backups- Provide telephone support and remote diagnostics to customers- Use of supplier portals to raise and escalate customers' support queries through to completion- Maintain and update all relevant installation and maintenance documentation and service support tickets- Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through to prompt resolution- Participate in a 24 hour call out rota Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Role - Network Engineer Location - Basingstoke Rate - 550 - 600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: 550 - 600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 18, 2024
Full time
Role - Network Engineer Location - Basingstoke Rate - 550 - 600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: 550 - 600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
IT MSP Sales Account Manager Northwest Salary 40-45K plus uncapped bonus - OTE 80-90K+, plus car allowance. Join one of the UKs leading IT & Telecoms, organisations working in their IT Managed Services department. Working across existing and lapsed accounts as well as generating new clients, you will be an experience BDM/Sales Account Manager with a solid understanding of IT MSP, whilst delivering high levels of customer satisfaction. Key Responsibilities: 1. Help grow sales of the IT Services portfolio 2. Cross / Upsell into those customers 3. Win net new logo customers 4. Input to business planning and marketing campaigns 5. Design corporate presentations and proposal templates 6. Write tender responses 7. Help maintain existing contracts and relationships 8. Play a key role in the business unit achieving agreed goals and growth plans Essential: 1. Reliable, responsible, well organised self-starter 2. An eye for uncovering opportunities not directly related to opportunities already expose by the client 3. Able to master new technologies quickly and effectively 4. Excellent presentation and proposal writing skills 5. Ability to continue good relationships with Engineering team 6. Experience of working in an IT MSP An understanding of: a. IT Infrastructure Cloud and On Premise b. Microsoft Office 365 / Azure Technologies c. LAN / WAN / Wi-Fi Networks d. Security Solutions e. Backup / Disaster Recovery f. Telephony Solutions Desirable: Excellent understanding of the Enterprise marketplace and solutions Commercially aware with focus on competitor activity and products Clean Driving Licence
May 18, 2024
Full time
IT MSP Sales Account Manager Northwest Salary 40-45K plus uncapped bonus - OTE 80-90K+, plus car allowance. Join one of the UKs leading IT & Telecoms, organisations working in their IT Managed Services department. Working across existing and lapsed accounts as well as generating new clients, you will be an experience BDM/Sales Account Manager with a solid understanding of IT MSP, whilst delivering high levels of customer satisfaction. Key Responsibilities: 1. Help grow sales of the IT Services portfolio 2. Cross / Upsell into those customers 3. Win net new logo customers 4. Input to business planning and marketing campaigns 5. Design corporate presentations and proposal templates 6. Write tender responses 7. Help maintain existing contracts and relationships 8. Play a key role in the business unit achieving agreed goals and growth plans Essential: 1. Reliable, responsible, well organised self-starter 2. An eye for uncovering opportunities not directly related to opportunities already expose by the client 3. Able to master new technologies quickly and effectively 4. Excellent presentation and proposal writing skills 5. Ability to continue good relationships with Engineering team 6. Experience of working in an IT MSP An understanding of: a. IT Infrastructure Cloud and On Premise b. Microsoft Office 365 / Azure Technologies c. LAN / WAN / Wi-Fi Networks d. Security Solutions e. Backup / Disaster Recovery f. Telephony Solutions Desirable: Excellent understanding of the Enterprise marketplace and solutions Commercially aware with focus on competitor activity and products Clean Driving Licence
Project Designer - Data Communication Installation Technology (IT) have been providing network solutions for over 30 years. We work with some of the biggest organisations in education, healthcare and transport. Our client in partnership with Installation Technology is delivering Telecoms Commercialisation Project (TCP) across 136 London underground stations and the adjacent tunnels. This system will enable 4G/5G coverage layers on London Underground Network. The newly installed antenna system will be tested, commissioned and integrated as per industry standards. We are looking for Data comms/Network Project Design Manager or Design Document Manager with experience in compiling data comms/ network design and as-built packages. The role will primarily be based remotely (working from home) with 1-2 days a week at our office in Paddington. Project Designer Responsibilities: Compile low level design and as built documentation packs for submission into TFL document management system. Packs are comprised of multiple documents, including, but not limited to Topologies, Schedules, General Arrangements, Space Applications and will require review and validation prior to submission. Client responses to be picked up and addressed directly or through consultation with relevant delivery team personnel. The level of engagement with the various delivery units producing the documentation should increase quickly to the point that ownership of the process and direct accountability to the TfL project engineer can be achieved. The role will focus on Station designs but will expand to Gate 5 As Built submissions so as to address volume challenges as they occur. Essential Knowledge: Knowledge of TFL project delivery or London Underground infrastructure is key to this role Good standard of education (A Levels/Equivalent) with Project Management Experience Document management experience - Managing, writing, implementing, prioritising, and compiling various project documents Liaising with various stakeholders Cabling Infrastructure Standards but not essential Essential Skills: Advanced Computer skills ( Word, Excel PowerPoint, MS Visio, PDF Exchange, CAD ) Knowledge of network topologies Excellent Communication skills (both verbal and written) Project Management Skills Knowledge of TFL Site Rules and Standards Flexibility and adaptability to changing workloads Essential Attitudes: Client orientated and the ability to be part of the project team Attention to detail Positive attitude to change Act as a company ambassador at all times Company Benefits Include: Competitive day rate Training and development Flexible Working Company Laptop Company Mobile Career progression
May 18, 2024
Contractor
Project Designer - Data Communication Installation Technology (IT) have been providing network solutions for over 30 years. We work with some of the biggest organisations in education, healthcare and transport. Our client in partnership with Installation Technology is delivering Telecoms Commercialisation Project (TCP) across 136 London underground stations and the adjacent tunnels. This system will enable 4G/5G coverage layers on London Underground Network. The newly installed antenna system will be tested, commissioned and integrated as per industry standards. We are looking for Data comms/Network Project Design Manager or Design Document Manager with experience in compiling data comms/ network design and as-built packages. The role will primarily be based remotely (working from home) with 1-2 days a week at our office in Paddington. Project Designer Responsibilities: Compile low level design and as built documentation packs for submission into TFL document management system. Packs are comprised of multiple documents, including, but not limited to Topologies, Schedules, General Arrangements, Space Applications and will require review and validation prior to submission. Client responses to be picked up and addressed directly or through consultation with relevant delivery team personnel. The level of engagement with the various delivery units producing the documentation should increase quickly to the point that ownership of the process and direct accountability to the TfL project engineer can be achieved. The role will focus on Station designs but will expand to Gate 5 As Built submissions so as to address volume challenges as they occur. Essential Knowledge: Knowledge of TFL project delivery or London Underground infrastructure is key to this role Good standard of education (A Levels/Equivalent) with Project Management Experience Document management experience - Managing, writing, implementing, prioritising, and compiling various project documents Liaising with various stakeholders Cabling Infrastructure Standards but not essential Essential Skills: Advanced Computer skills ( Word, Excel PowerPoint, MS Visio, PDF Exchange, CAD ) Knowledge of network topologies Excellent Communication skills (both verbal and written) Project Management Skills Knowledge of TFL Site Rules and Standards Flexibility and adaptability to changing workloads Essential Attitudes: Client orientated and the ability to be part of the project team Attention to detail Positive attitude to change Act as a company ambassador at all times Company Benefits Include: Competitive day rate Training and development Flexible Working Company Laptop Company Mobile Career progression
I am pleased to be partnering with a high growth Technology organisation focusing on Open Source Cloud Telecommunications. The Network Engineer will be responsible for Cisco & Juniper Routers and Switches & Azure Networking. This position is Configuration and Project focused - Fully Remote. Client Details Our client is a high growth business focusing in the Open Source Cloud Telecommunications space. This opportunity is offering a fantastic amount of autonomy, flexibility, training and career progression. Description The Network Engineer on a day to day basis will be responsible for: Ensure that all projects are completed on time and to a high standard. Ensure support activities are delivered against agreed measures & SLAs. Collaborate with other departments and stakeholders to ensure that projects are aligned with the company's overall goals and objectives. Provide hands-on technical support frequently (Maintenance, troubleshooting, deployments) Ensure Infrastructure and Systems are documented, Secured and scalable Proactively monitor system logs and behaviour Stay up to date with the latest technology trends and industry developments, and share this knowledge with the team. Profile The successful Network Engineer should have: A proven track record in a Network or Infrastructure engineering role. Strong technical skills, with experience in Microsoft platforms (Azure, AD, M365), Networking (Cisco Switches, Juniper Routers) Telephony (SBC) and Virtual Server Architecture. Understanding of Voice Protocols and routing Excellent organisational and project management skills. Strong communication and interpersonal skills. Knowledge of ISO27001 standards and ITIL Framework Cisco CCNA (or similar) Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or similar) Linux Admin (Centos, Ubuntu) Job Offer A competitive salary ranging from 50,000 to 55,000 per annum An inclusive benefits package A vibrant company culture that values innovation and collaboration Opportunities for professional growth and development in the Technology & Telecoms industry A convenient location in the heart of Cardiff or Bristol - Can offer fully remote if willing to travel when required.
May 17, 2024
Full time
I am pleased to be partnering with a high growth Technology organisation focusing on Open Source Cloud Telecommunications. The Network Engineer will be responsible for Cisco & Juniper Routers and Switches & Azure Networking. This position is Configuration and Project focused - Fully Remote. Client Details Our client is a high growth business focusing in the Open Source Cloud Telecommunications space. This opportunity is offering a fantastic amount of autonomy, flexibility, training and career progression. Description The Network Engineer on a day to day basis will be responsible for: Ensure that all projects are completed on time and to a high standard. Ensure support activities are delivered against agreed measures & SLAs. Collaborate with other departments and stakeholders to ensure that projects are aligned with the company's overall goals and objectives. Provide hands-on technical support frequently (Maintenance, troubleshooting, deployments) Ensure Infrastructure and Systems are documented, Secured and scalable Proactively monitor system logs and behaviour Stay up to date with the latest technology trends and industry developments, and share this knowledge with the team. Profile The successful Network Engineer should have: A proven track record in a Network or Infrastructure engineering role. Strong technical skills, with experience in Microsoft platforms (Azure, AD, M365), Networking (Cisco Switches, Juniper Routers) Telephony (SBC) and Virtual Server Architecture. Understanding of Voice Protocols and routing Excellent organisational and project management skills. Strong communication and interpersonal skills. Knowledge of ISO27001 standards and ITIL Framework Cisco CCNA (or similar) Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or similar) Linux Admin (Centos, Ubuntu) Job Offer A competitive salary ranging from 50,000 to 55,000 per annum An inclusive benefits package A vibrant company culture that values innovation and collaboration Opportunities for professional growth and development in the Technology & Telecoms industry A convenient location in the heart of Cardiff or Bristol - Can offer fully remote if willing to travel when required.
Forescout Engineer Fully remote 550 - 600 per day Inside IR35 An experienced ForeScout engineer is required for a leading global business to work out a multiyear security programme. As part of the wider IT Security Project Team, you'll be tasked to deliver a security improvement plan across the estate. You'll working alongside 3rd parties and local IT teams to introduce network security controls , visibility, control and the identification and mapping of traffic flows. Day to Day responsibilities: Planning and implementation of network access controls across a number of offices and sites using Forescout technologies. Planning and performing the migration from Cisco ISE NAC to Forescout. Planning and performing the migration from Forescout post-connect to pre-connect. Working with the NOC to streamline BAU support processes. Assisting Security Engineers in designing configuration changes to be implemented on local wired and wireless networks for Forescout visibility. Participating in design discussions with global sites to agree configuration changes within IT networks in support of Forescout implementation. Participating in design discussions with global sites to agree placement of monitoring appliances within OT networks in support of Forescout implementation. Please apply with latest CV for immediate consideration. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 17, 2024
Contractor
Forescout Engineer Fully remote 550 - 600 per day Inside IR35 An experienced ForeScout engineer is required for a leading global business to work out a multiyear security programme. As part of the wider IT Security Project Team, you'll be tasked to deliver a security improvement plan across the estate. You'll working alongside 3rd parties and local IT teams to introduce network security controls , visibility, control and the identification and mapping of traffic flows. Day to Day responsibilities: Planning and implementation of network access controls across a number of offices and sites using Forescout technologies. Planning and performing the migration from Cisco ISE NAC to Forescout. Planning and performing the migration from Forescout post-connect to pre-connect. Working with the NOC to streamline BAU support processes. Assisting Security Engineers in designing configuration changes to be implemented on local wired and wireless networks for Forescout visibility. Participating in design discussions with global sites to agree configuration changes within IT networks in support of Forescout implementation. Participating in design discussions with global sites to agree placement of monitoring appliances within OT networks in support of Forescout implementation. Please apply with latest CV for immediate consideration. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Are you an Electrician who is working within the fibre optic sector? Have Telecoms experience? If so, we have roles opening with a reputable company in Watford. Role: Electrician Location: Bristol Salary - 55,000 a year / Hourly Rate - 24 PAYE DIRECT (Freelance) Contract type: Permanent / Freelance Fawkes & Reece contact: David (Brighton Office) The company: A leading business that operates within the fixed, mobile and utilities infrastructure networks. The role: Electricians required for the installation, connection and testing of AC and DC equipment into cabinets. Qualifications & Certification Require Level 3 craft qualification ie (phone number removed) etc 18th edition Inspection and testing 2391-52 or equivalent. Emergency first aid at work Asbestos awareness Manual handling IOSH working safely. BPSS security clearance NRSWA - signing lighting and guarding. Duties Rack installation. PDU (top Rack unit) and power up from local distribution boards/cabinets Install of MCBs (sometimes live works) Install of power cable Equipment installation and power up Upgrade of existing power feeds, to equipment Install of cable tray (generally only short runs) Survey works, this includes checks on available power to/within a rack. Creation of BoM for install. Assist other engineers as part of install team (cable runs (CAT5 & Fibre), equipment install etc) Power certs (AC/DC) Documentation To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: Relevant telecoms qualifications Excellent organisation and communication skills A high focus on health and safety at work Experience in completion of handover documents. Ability to be pro-active and resolve or escalate issues quickly. Previous work as a field engineer/electrician in the telecoms sector Use of industry standard testers Previous work in data centres, telephone exchanges, fibre exchanges, PCPs, DSLAMs, customer HUB/outstation sites or substations Knowledge of IP networks, Cisco, Alcatel & Nokia devices Use of power tools, hand tools, ladders, or any work at height Driving for work or managing a company vehicle Previous electrical or mechanical work A strong set of IT skills which would include the Microsoft Office products, basic DOS commands, mobile phone work apps and online time sheets. An interest in new equipment & technology and keenness to learn about it. Analytical skills and logical thinking to assist in fault diagnosis and resolution. What to do next: If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you, but you would like to discuss other options or for us to act as an agent to secure you a new contract please don't hesitate to call David on (phone number removed) for a confidential consultation.
May 17, 2024
Contractor
Are you an Electrician who is working within the fibre optic sector? Have Telecoms experience? If so, we have roles opening with a reputable company in Watford. Role: Electrician Location: Bristol Salary - 55,000 a year / Hourly Rate - 24 PAYE DIRECT (Freelance) Contract type: Permanent / Freelance Fawkes & Reece contact: David (Brighton Office) The company: A leading business that operates within the fixed, mobile and utilities infrastructure networks. The role: Electricians required for the installation, connection and testing of AC and DC equipment into cabinets. Qualifications & Certification Require Level 3 craft qualification ie (phone number removed) etc 18th edition Inspection and testing 2391-52 or equivalent. Emergency first aid at work Asbestos awareness Manual handling IOSH working safely. BPSS security clearance NRSWA - signing lighting and guarding. Duties Rack installation. PDU (top Rack unit) and power up from local distribution boards/cabinets Install of MCBs (sometimes live works) Install of power cable Equipment installation and power up Upgrade of existing power feeds, to equipment Install of cable tray (generally only short runs) Survey works, this includes checks on available power to/within a rack. Creation of BoM for install. Assist other engineers as part of install team (cable runs (CAT5 & Fibre), equipment install etc) Power certs (AC/DC) Documentation To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: Relevant telecoms qualifications Excellent organisation and communication skills A high focus on health and safety at work Experience in completion of handover documents. Ability to be pro-active and resolve or escalate issues quickly. Previous work as a field engineer/electrician in the telecoms sector Use of industry standard testers Previous work in data centres, telephone exchanges, fibre exchanges, PCPs, DSLAMs, customer HUB/outstation sites or substations Knowledge of IP networks, Cisco, Alcatel & Nokia devices Use of power tools, hand tools, ladders, or any work at height Driving for work or managing a company vehicle Previous electrical or mechanical work A strong set of IT skills which would include the Microsoft Office products, basic DOS commands, mobile phone work apps and online time sheets. An interest in new equipment & technology and keenness to learn about it. Analytical skills and logical thinking to assist in fault diagnosis and resolution. What to do next: If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you, but you would like to discuss other options or for us to act as an agent to secure you a new contract please don't hesitate to call David on (phone number removed) for a confidential consultation.
Are you an Electrician who is working within the fibre optic sector? Have Telecoms experience? If so, we have roles opening with a reputable company in Watford. Role: Electrician Location: Watford Salary - 55,000 a year / Hourly Rate - 24 PAYE DIRECT (Freelance) Contract type: Permanent / Freelance Fawkes & Reece contact: David (Brighton Office) The company: A leading business that operates within the fixed, mobile and utilities infrastructure networks. The role: Electricians required for the installation, connection and testing of AC and DC equipment into cabinets. Qualifications & Certification Require Level 3 craft qualification ie (phone number removed) etc 18th edition Inspection and testing 2391-52 or equivalent. Emergency first aid at work Asbestos awareness Manual handling IOSH working safely. BPSS security clearance NRSWA - signing lighting and guarding. Duties Rack installation. PDU (top Rack unit) and power up from local distribution boards/cabinets Install of MCBs (sometimes live works) Install of power cable Equipment installation and power up Upgrade of existing power feeds, to equipment Install of cable tray (generally only short runs) Survey works, this includes checks on available power to/within a rack. Creation of BoM for install. Assist other engineers as part of install team (cable runs (CAT5 & Fibre), equipment install etc) Power certs (AC/DC) Documentation To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: Relevant telecoms qualifications Excellent organisation and communication skills A high focus on health and safety at work Experience in completion of handover documents. Ability to be pro-active and resolve or escalate issues quickly. Previous work as a field engineer/electrician in the telecoms sector Use of industry standard testers Previous work in data centres, telephone exchanges, fibre exchanges, PCPs, DSLAMs, customer HUB/outstation sites or substations Knowledge of IP networks, Cisco, Alcatel & Nokia devices Use of power tools, hand tools, ladders, or any work at height Driving for work or managing a company vehicle Previous electrical or mechanical work A strong set of IT skills which would include the Microsoft Office products, basic DOS commands, mobile phone work apps and online time sheets. An interest in new equipment & technology and keenness to learn about it. Analytical skills and logical thinking to assist in fault diagnosis and resolution. What to do next: If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you, but you would like to discuss other options or for us to act as an agent to secure you a new contract please don't hesitate to call David on (phone number removed) for a confidential consultation.
May 17, 2024
Contractor
Are you an Electrician who is working within the fibre optic sector? Have Telecoms experience? If so, we have roles opening with a reputable company in Watford. Role: Electrician Location: Watford Salary - 55,000 a year / Hourly Rate - 24 PAYE DIRECT (Freelance) Contract type: Permanent / Freelance Fawkes & Reece contact: David (Brighton Office) The company: A leading business that operates within the fixed, mobile and utilities infrastructure networks. The role: Electricians required for the installation, connection and testing of AC and DC equipment into cabinets. Qualifications & Certification Require Level 3 craft qualification ie (phone number removed) etc 18th edition Inspection and testing 2391-52 or equivalent. Emergency first aid at work Asbestos awareness Manual handling IOSH working safely. BPSS security clearance NRSWA - signing lighting and guarding. Duties Rack installation. PDU (top Rack unit) and power up from local distribution boards/cabinets Install of MCBs (sometimes live works) Install of power cable Equipment installation and power up Upgrade of existing power feeds, to equipment Install of cable tray (generally only short runs) Survey works, this includes checks on available power to/within a rack. Creation of BoM for install. Assist other engineers as part of install team (cable runs (CAT5 & Fibre), equipment install etc) Power certs (AC/DC) Documentation To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: Relevant telecoms qualifications Excellent organisation and communication skills A high focus on health and safety at work Experience in completion of handover documents. Ability to be pro-active and resolve or escalate issues quickly. Previous work as a field engineer/electrician in the telecoms sector Use of industry standard testers Previous work in data centres, telephone exchanges, fibre exchanges, PCPs, DSLAMs, customer HUB/outstation sites or substations Knowledge of IP networks, Cisco, Alcatel & Nokia devices Use of power tools, hand tools, ladders, or any work at height Driving for work or managing a company vehicle Previous electrical or mechanical work A strong set of IT skills which would include the Microsoft Office products, basic DOS commands, mobile phone work apps and online time sheets. An interest in new equipment & technology and keenness to learn about it. Analytical skills and logical thinking to assist in fault diagnosis and resolution. What to do next: If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you, but you would like to discuss other options or for us to act as an agent to secure you a new contract please don't hesitate to call David on (phone number removed) for a confidential consultation.
Are you an Electrician who is working within the fibre optic sector? Have Telecoms experience? If so, we have roles opening with a reputable company in Watford. Role: Electrician Location: Reading Salary - 55,000 a year / Hourly Rate - 24 PAYE DIRECT (Freelance) Contract type: Permanent / Freelance Fawkes & Reece contact: David (Brighton Office) The company: A leading business that operates within the fixed, mobile and utilities infrastructure networks. The role: Electricians required for the installation, connection and testing of AC and DC equipment into cabinets. Qualifications & Certification Require Level 3 craft qualification ie (phone number removed) etc 18th edition Inspection and testing 2391-52 or equivalent. Emergency first aid at work Asbestos awareness Manual handling IOSH working safely. BPSS security clearance NRSWA - signing lighting and guarding. Duties Rack installation. PDU (top Rack unit) and power up from local distribution boards/cabinets Install of MCBs (sometimes live works) Install of power cable Equipment installation and power up Upgrade of existing power feeds, to equipment Install of cable tray (generally only short runs) Survey works, this includes checks on available power to/within a rack. Creation of BoM for install. Assist other engineers as part of install team (cable runs (CAT5 & Fibre), equipment install etc) Power certs (AC/DC) Documentation To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: Relevant telecoms qualifications Excellent organisation and communication skills A high focus on health and safety at work Experience in completion of handover documents. Ability to be pro-active and resolve or escalate issues quickly. Previous work as a field engineer/electrician in the telecoms sector Use of industry standard testers Previous work in data centres, telephone exchanges, fibre exchanges, PCPs, DSLAMs, customer HUB/outstation sites or substations Knowledge of IP networks, Cisco, Alcatel & Nokia devices Use of power tools, hand tools, ladders, or any work at height Driving for work or managing a company vehicle Previous electrical or mechanical work A strong set of IT skills which would include the Microsoft Office products, basic DOS commands, mobile phone work apps and online time sheets. An interest in new equipment & technology and keenness to learn about it. Analytical skills and logical thinking to assist in fault diagnosis and resolution. What to do next: If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you, but you would like to discuss other options or for us to act as an agent to secure you a new contract please don't hesitate to call David on (phone number removed) for a confidential consultation.
May 17, 2024
Contractor
Are you an Electrician who is working within the fibre optic sector? Have Telecoms experience? If so, we have roles opening with a reputable company in Watford. Role: Electrician Location: Reading Salary - 55,000 a year / Hourly Rate - 24 PAYE DIRECT (Freelance) Contract type: Permanent / Freelance Fawkes & Reece contact: David (Brighton Office) The company: A leading business that operates within the fixed, mobile and utilities infrastructure networks. The role: Electricians required for the installation, connection and testing of AC and DC equipment into cabinets. Qualifications & Certification Require Level 3 craft qualification ie (phone number removed) etc 18th edition Inspection and testing 2391-52 or equivalent. Emergency first aid at work Asbestos awareness Manual handling IOSH working safely. BPSS security clearance NRSWA - signing lighting and guarding. Duties Rack installation. PDU (top Rack unit) and power up from local distribution boards/cabinets Install of MCBs (sometimes live works) Install of power cable Equipment installation and power up Upgrade of existing power feeds, to equipment Install of cable tray (generally only short runs) Survey works, this includes checks on available power to/within a rack. Creation of BoM for install. Assist other engineers as part of install team (cable runs (CAT5 & Fibre), equipment install etc) Power certs (AC/DC) Documentation To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: Relevant telecoms qualifications Excellent organisation and communication skills A high focus on health and safety at work Experience in completion of handover documents. Ability to be pro-active and resolve or escalate issues quickly. Previous work as a field engineer/electrician in the telecoms sector Use of industry standard testers Previous work in data centres, telephone exchanges, fibre exchanges, PCPs, DSLAMs, customer HUB/outstation sites or substations Knowledge of IP networks, Cisco, Alcatel & Nokia devices Use of power tools, hand tools, ladders, or any work at height Driving for work or managing a company vehicle Previous electrical or mechanical work A strong set of IT skills which would include the Microsoft Office products, basic DOS commands, mobile phone work apps and online time sheets. An interest in new equipment & technology and keenness to learn about it. Analytical skills and logical thinking to assist in fault diagnosis and resolution. What to do next: If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you, but you would like to discuss other options or for us to act as an agent to secure you a new contract please don't hesitate to call David on (phone number removed) for a confidential consultation.
Infrastructure Engineer. Based in Gravesend, I have a brand-new requirement for an Infrastructure Engineer with 2 days WFH after the initial settling in period has commenced - 35 hour working week. You will be working as part of a small team, focussing on software systems, network & server infrastructure. The successful candidate will also be required to form part of a 4-week on-call rota, which includes working the weekend to ensure the availability of services 24/7. Days off in the week are provided before & after the on-call period. You must have a minimum 5 years hands on experience in a similar role with a full driving licence and knowledge/understanding of some of the following: Server-infrastructure (Hyper-V / HP) Networking infrastructure (Fortigate, NEC, CISCO) Cyber security infrastructure (Dark Trace, Syslog) Telecoms infrastructure Cyber security principles as a minimum Cyber Essentials. Role involves: Ensure the continuous functionality of all systems including Voice Communication systems, complex IT networking including MPLS, firewalls & infrastructure, WAN including microwave, IoT, 4G & 5G, SIP telephony, virtualisation platforms (Hyper-V), cyber security protection services such as end point protection, data management & monitoring & other IT systems. Diagnose & resolve faults, including complex technical issues, across the full range of systems in a professional & timely manner. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure actions taken are logged, root causes are investigated & understood, & future requirements are captured. Install, monitor, maintain & administer systems, infrastructure & software. Contribute to the development & creation of maintenance & replacement plans for our systems & associated infrastructure. Research & specify replacement equipment & assist with the procurement & assessment of new equipment, services & / or systems. Please send your most up to date CV to me ASAP!
May 17, 2024
Full time
Infrastructure Engineer. Based in Gravesend, I have a brand-new requirement for an Infrastructure Engineer with 2 days WFH after the initial settling in period has commenced - 35 hour working week. You will be working as part of a small team, focussing on software systems, network & server infrastructure. The successful candidate will also be required to form part of a 4-week on-call rota, which includes working the weekend to ensure the availability of services 24/7. Days off in the week are provided before & after the on-call period. You must have a minimum 5 years hands on experience in a similar role with a full driving licence and knowledge/understanding of some of the following: Server-infrastructure (Hyper-V / HP) Networking infrastructure (Fortigate, NEC, CISCO) Cyber security infrastructure (Dark Trace, Syslog) Telecoms infrastructure Cyber security principles as a minimum Cyber Essentials. Role involves: Ensure the continuous functionality of all systems including Voice Communication systems, complex IT networking including MPLS, firewalls & infrastructure, WAN including microwave, IoT, 4G & 5G, SIP telephony, virtualisation platforms (Hyper-V), cyber security protection services such as end point protection, data management & monitoring & other IT systems. Diagnose & resolve faults, including complex technical issues, across the full range of systems in a professional & timely manner. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure actions taken are logged, root causes are investigated & understood, & future requirements are captured. Install, monitor, maintain & administer systems, infrastructure & software. Contribute to the development & creation of maintenance & replacement plans for our systems & associated infrastructure. Research & specify replacement equipment & assist with the procurement & assessment of new equipment, services & / or systems. Please send your most up to date CV to me ASAP!
Techniche Global are supporting an engineering defence contractor to appoint a Project Controls Manager This role will lead the team to maintain the current Network Management System for the communications network and assist in development and deployment of the architecture to modernise and enhance the system. A background in Telecoms network management and understand of current products and methodologies is essential, and any knowledge of satellite operations would be an advantage. Who we re looking for: Someone for whom collaboration and working in partnership comes naturally. A confident communicator with the ability to negotiate. You will also be self-motivated with an energetic attitude, being able to transform complex problems into simple, elegant solution. Capable of working within a team, providing specialist knowledge and direction to others Someone who understands how you do things is just as important as what you do who will role model and apply our Principles A person who is resilient and adaptable, who can navigate ambiguity and complexity and help teams own and deliver day to day. Skills and experience: Proven experience leading teams of technical personnel at various levels of experience Technical expertise as a lead architect in the design, operation, and support of telecom network management systems Ability to think strategically, setting technical direction and defining steps to reach a desired end state Demonstratable experience leading teams in the defence or telecommunication industry Understanding of change and configuration control process in the context of the Engineering Design Lifecycle Ability to represent the NMS function to the wider business- engaging in cross departmental working groups, committees and exercises Sole UK Nationals only due to SC Security Clearance
May 17, 2024
Contractor
Techniche Global are supporting an engineering defence contractor to appoint a Project Controls Manager This role will lead the team to maintain the current Network Management System for the communications network and assist in development and deployment of the architecture to modernise and enhance the system. A background in Telecoms network management and understand of current products and methodologies is essential, and any knowledge of satellite operations would be an advantage. Who we re looking for: Someone for whom collaboration and working in partnership comes naturally. A confident communicator with the ability to negotiate. You will also be self-motivated with an energetic attitude, being able to transform complex problems into simple, elegant solution. Capable of working within a team, providing specialist knowledge and direction to others Someone who understands how you do things is just as important as what you do who will role model and apply our Principles A person who is resilient and adaptable, who can navigate ambiguity and complexity and help teams own and deliver day to day. Skills and experience: Proven experience leading teams of technical personnel at various levels of experience Technical expertise as a lead architect in the design, operation, and support of telecom network management systems Ability to think strategically, setting technical direction and defining steps to reach a desired end state Demonstratable experience leading teams in the defence or telecommunication industry Understanding of change and configuration control process in the context of the Engineering Design Lifecycle Ability to represent the NMS function to the wider business- engaging in cross departmental working groups, committees and exercises Sole UK Nationals only due to SC Security Clearance
Job title: Customer Helpdesk Support Agent Salary: 20,000 - 24,000 Location: Office - Kings Hill, Kent Schedule: Monday - Friday, flexible working hours between 08.00-18.00, 7.5 hours per day, 37.5 hours per week. Shift Patterns: 8:00-16:00, 9:00-17:00, 10-18:00 and weekend work included. About you Do you have previous customer service experience and would like to step into a technical helpdesk position? We are looking for Customer Helpdesk Technican's who will provide our customers with quick concise diagnostics and technical support who are experiencing issues with their broadband service. This is a training opportunity for those who are interested in learning more about telecoms! The role: Working as part of the Technical Support Team your role will be pivotal in keeping our customer connected to their broadband. You will provide a world class customer service and manage customer incidents and reassuring the customer by providing speedy resolutions with their broadband, phone line, fibre broadband and WIFI and router issues to deliver excellent customer service resolution in superspeed time by; Respond to customers within the agreed target times when service issues are detected and communicate to the customer through various technologies, for example, phone, e-mail and webchat, until resolution. Manage tickets assigned, logging and keeping records of customer services issues and solutions in the helpdesk ticketing system, ensuring all is up to date. Diagnose, log, action and follow through to resolution all faults and requests, including escalations whilst keeping the customer informed and where fault cannot be fixed remotely escalate to field engineers. Escalate service users to second and third line support engineers when appropriate for swift resolution Liaise with third party telecommunication providers to achieve a swift and satisfactory resolution for all customers. Skills and Experience Experience in a customer service, call centre environment or first line support ideally in telecommunications industry would be preferred but not essential. Delivering exceptional high quality standard customer service, technical support and stiving to improve customer service experience. Working in a fast paced environment, experience to adapt to each circumstance to win over customers and overcome challenges. Excellent communications skills, verbal, listening, written and being able to talk through the customer through the required steps to resolve issues Have a desire to learn and develop knowledge about broadband, WIFI, Routers and also how the Trooli network works Good level of knowledge with IT literacy and technical understanding and logical thinker Excellent attention to detail, and analytical thinking Qualifications: Ideally you will have one of the following qualifications or equivalent experience: Educated to GCSE or equivalent, ideally grade C and above with math, English, and IT or Science NVQ level 1, 2 or 3 in Customer services would be beneficial Network Engineer qualification computer software/systems engineer, computer systems and networks At Trooli we work hard to create an inclusive, collaborative and rewarding environment where you are encouraged to make a difference and achieve great things. We welcome applicants who struggle to apply online to contact for a chat or email us directly to (url removed). We will make any reasonable adjustments to working environments to ensure all employees are included and can work safely.
May 17, 2024
Full time
Job title: Customer Helpdesk Support Agent Salary: 20,000 - 24,000 Location: Office - Kings Hill, Kent Schedule: Monday - Friday, flexible working hours between 08.00-18.00, 7.5 hours per day, 37.5 hours per week. Shift Patterns: 8:00-16:00, 9:00-17:00, 10-18:00 and weekend work included. About you Do you have previous customer service experience and would like to step into a technical helpdesk position? We are looking for Customer Helpdesk Technican's who will provide our customers with quick concise diagnostics and technical support who are experiencing issues with their broadband service. This is a training opportunity for those who are interested in learning more about telecoms! The role: Working as part of the Technical Support Team your role will be pivotal in keeping our customer connected to their broadband. You will provide a world class customer service and manage customer incidents and reassuring the customer by providing speedy resolutions with their broadband, phone line, fibre broadband and WIFI and router issues to deliver excellent customer service resolution in superspeed time by; Respond to customers within the agreed target times when service issues are detected and communicate to the customer through various technologies, for example, phone, e-mail and webchat, until resolution. Manage tickets assigned, logging and keeping records of customer services issues and solutions in the helpdesk ticketing system, ensuring all is up to date. Diagnose, log, action and follow through to resolution all faults and requests, including escalations whilst keeping the customer informed and where fault cannot be fixed remotely escalate to field engineers. Escalate service users to second and third line support engineers when appropriate for swift resolution Liaise with third party telecommunication providers to achieve a swift and satisfactory resolution for all customers. Skills and Experience Experience in a customer service, call centre environment or first line support ideally in telecommunications industry would be preferred but not essential. Delivering exceptional high quality standard customer service, technical support and stiving to improve customer service experience. Working in a fast paced environment, experience to adapt to each circumstance to win over customers and overcome challenges. Excellent communications skills, verbal, listening, written and being able to talk through the customer through the required steps to resolve issues Have a desire to learn and develop knowledge about broadband, WIFI, Routers and also how the Trooli network works Good level of knowledge with IT literacy and technical understanding and logical thinker Excellent attention to detail, and analytical thinking Qualifications: Ideally you will have one of the following qualifications or equivalent experience: Educated to GCSE or equivalent, ideally grade C and above with math, English, and IT or Science NVQ level 1, 2 or 3 in Customer services would be beneficial Network Engineer qualification computer software/systems engineer, computer systems and networks At Trooli we work hard to create an inclusive, collaborative and rewarding environment where you are encouraged to make a difference and achieve great things. We welcome applicants who struggle to apply online to contact for a chat or email us directly to (url removed). We will make any reasonable adjustments to working environments to ensure all employees are included and can work safely.
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
May 17, 2024
Full time
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: Previous project management experience Telecoms and IT project delivery and provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of £22,000 - £25,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
May 17, 2024
Full time
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: Previous project management experience Telecoms and IT project delivery and provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of £22,000 - £25,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
Embedded Software Engineer - Hampshire - DOE - High speed networking products Hexwired Recruitment has partnered with a rapidly expanding R&D company with offices near Southampton who are now seeking a Embedded Software Engineer with solid experience writing Embedded Linux for networking or cellular products. The company are developing a range of revolutionary products, partnering with some of the largest manufacturers in their industry. This role is an essential part of the companies development and you will be heavily involved with tier 1 vendors and manufacturers working on world leading solutions. This is an Embedded Software role, working on a range of pioneering low latency networking systems. The company are able to offer 3 days working from home. Key requirements for this role: Degree or Masters in a relevant field (Telecoms, Physics, Maths, Wireless systems) 3+ years commercial Embedded Linux experience Excellent experience working on 3GPP based products Commercial C++ experience for Embedded products Experience working on Intrinsics and/or SIMD programming The company are looking to offer a competitive salary dependent on experience along with an excellent benefits package including bonuses. The company are also offering remote work and the chance to get in on a huge greenfield project from the beginning. If you're interested in this Embedded Software role, please apply. For more information on this role, or any other jobs across; Embedded, C++ programming, Embedded Linux, Golang Development, Machine Learning, Data Science or Simulation contact us today.
May 17, 2024
Full time
Embedded Software Engineer - Hampshire - DOE - High speed networking products Hexwired Recruitment has partnered with a rapidly expanding R&D company with offices near Southampton who are now seeking a Embedded Software Engineer with solid experience writing Embedded Linux for networking or cellular products. The company are developing a range of revolutionary products, partnering with some of the largest manufacturers in their industry. This role is an essential part of the companies development and you will be heavily involved with tier 1 vendors and manufacturers working on world leading solutions. This is an Embedded Software role, working on a range of pioneering low latency networking systems. The company are able to offer 3 days working from home. Key requirements for this role: Degree or Masters in a relevant field (Telecoms, Physics, Maths, Wireless systems) 3+ years commercial Embedded Linux experience Excellent experience working on 3GPP based products Commercial C++ experience for Embedded products Experience working on Intrinsics and/or SIMD programming The company are looking to offer a competitive salary dependent on experience along with an excellent benefits package including bonuses. The company are also offering remote work and the chance to get in on a huge greenfield project from the beginning. If you're interested in this Embedded Software role, please apply. For more information on this role, or any other jobs across; Embedded, C++ programming, Embedded Linux, Golang Development, Machine Learning, Data Science or Simulation contact us today.
People Source Consulting Ltd
Basingstoke, Hampshire
Role - Network Engineer Location - Basingstoke Rate - £550 - £600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: £550 - £600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 17, 2024
Contractor
Role - Network Engineer Location - Basingstoke Rate - £550 - £600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: £550 - £600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Network Engineer 12 month Contract Inside of IR35 450 - 500 a day Holding high level of clearance is highly advantageous. Start Date Flexible Onsite 5 days a week - Basingstoke We have a number of key opportunities for Network Engineers to work a number of key delivery programmes across several clients. You'll be providing support on a number of technical aspects, providing SME advice to the project team. Due to the nature of the work and sensitivity - you will need to hold current and valid high level of clearance. Skills and Experience Required: Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Please contact/apply to arrange a confidential discussion. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 17, 2024
Contractor
Network Engineer 12 month Contract Inside of IR35 450 - 500 a day Holding high level of clearance is highly advantageous. Start Date Flexible Onsite 5 days a week - Basingstoke We have a number of key opportunities for Network Engineers to work a number of key delivery programmes across several clients. You'll be providing support on a number of technical aspects, providing SME advice to the project team. Due to the nature of the work and sensitivity - you will need to hold current and valid high level of clearance. Skills and Experience Required: Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Please contact/apply to arrange a confidential discussion. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
May 17, 2024
Full time
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.