About Us Climate X is a purpose-driven climate adaptation data company set to revolutionise how the world manages assets, property, and infrastructure. We apply cutting-edge, peer-reviewed science to help prevent the worst impacts of climate change. We combine climate projections, remote sensing observations, and modelling to project the frequency and severity of physical climate risks such as floods, subsidence, storms, etc. Our SaaS platform lets financial institutions and real estate firms look at future climate pathways to: help identify how property/company assets could be damaged by severe weather events and what that damage might do to the asset valuations. become more resilient to climate change and make smarter investment and lending decisions. We advocate diversity with our founders, team, and investors from various backgrounds. We're not building just a team but a place of innovation where problem solving, and fun coexist to address the most significant challenge our society is facing now. The impact you'll own You will play a pivotal role in developing and maintaining robust web services, APIs, and user interfaces that enable seamless interaction with our extensive data, models, and systems. You will utilise your expertise to implement sophisticated quantitative models, transforming algorithms from research papers into scalable, reliable, and explainable code. Collaborating closely with data engineers, you will design and refine enterprise-level server-side frameworks to streamline geospatial data processing and ensure smooth interoperability across application components. Additionally, the Software Engineer will master client-side frameworks to deliver real-time insights efficiently to distributed endpoints, ensuring speed, reliability, and a seamless user experience. Essential Skills Experience in the following 5 technical requirements: Strong experience using React on projects with long-term maintainability and reliable deployment cycles (i.e. well-built and tested). Strong experience in Scalable RESTful API development using Python, ideally with Flask or similar libraries. Demonstrated AWS / Cloud-based application development. Experience using PostgreSQL or similar relational databases. Experience or knowledge of how to develop GIS applications using Python or JavaScript. As well as: Strong communication skills with ability to work effectively with internal teams including engineering, science, product and commercial. Desirable Skills Strong understanding of Python and both its numerical libraries and application frameworks - for rapid prototyping to enterprise deployment. Implementations of geospatial-optimised SQL databases (RDBMS for tabular data), such as PostgreSQL. Wider understanding of Geographic Information Systems (GIS). Hands-on, can-do attitude, great interpersonal skills, and ability to collaborate effectively. This includes the ability to plan projects, meet objectives, develop contingencies, and produce schedules. Ability to explain complex concepts to a non-technical audience. Ability to work with ArcGIS and/or QGIS and the GDAL/OGR library. Proven management of GIS data, particularly PostgreSQL. Past use of environmental data, and evidence of developing applications for visualization, analysis, and presentation of environmental data. Ability to develop GIS applications using Python or JavaScript. Benefits Contribute to a B-Corp certified business making purposeful impact related to climate change Monthly training & conference budget to help you upskill and develop your career (£1,000 per year) 6 monthly appraisals and 12 monthly pay reviews Pension contribution scheme Flexible hours and hybrid working (3 days/week in office; core hours 10am-4pm) Mental Health and Wellbeing support via Oliva 25 days holiday, plus Bank Holidays, annual 3-day Christmas-closure, and half day on your birthday (36.5 days total!) Opportunity to work on social impact & pro bono strategy projects Optional quarterly socials, dinners, and fun nights out A fully stocked supply of snacks, fruit, and refreshments for the days when you are in the office Equal Opportunities Climate X are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees and welcome applications from individuals of all backgrounds.
May 17, 2024
Full time
About Us Climate X is a purpose-driven climate adaptation data company set to revolutionise how the world manages assets, property, and infrastructure. We apply cutting-edge, peer-reviewed science to help prevent the worst impacts of climate change. We combine climate projections, remote sensing observations, and modelling to project the frequency and severity of physical climate risks such as floods, subsidence, storms, etc. Our SaaS platform lets financial institutions and real estate firms look at future climate pathways to: help identify how property/company assets could be damaged by severe weather events and what that damage might do to the asset valuations. become more resilient to climate change and make smarter investment and lending decisions. We advocate diversity with our founders, team, and investors from various backgrounds. We're not building just a team but a place of innovation where problem solving, and fun coexist to address the most significant challenge our society is facing now. The impact you'll own You will play a pivotal role in developing and maintaining robust web services, APIs, and user interfaces that enable seamless interaction with our extensive data, models, and systems. You will utilise your expertise to implement sophisticated quantitative models, transforming algorithms from research papers into scalable, reliable, and explainable code. Collaborating closely with data engineers, you will design and refine enterprise-level server-side frameworks to streamline geospatial data processing and ensure smooth interoperability across application components. Additionally, the Software Engineer will master client-side frameworks to deliver real-time insights efficiently to distributed endpoints, ensuring speed, reliability, and a seamless user experience. Essential Skills Experience in the following 5 technical requirements: Strong experience using React on projects with long-term maintainability and reliable deployment cycles (i.e. well-built and tested). Strong experience in Scalable RESTful API development using Python, ideally with Flask or similar libraries. Demonstrated AWS / Cloud-based application development. Experience using PostgreSQL or similar relational databases. Experience or knowledge of how to develop GIS applications using Python or JavaScript. As well as: Strong communication skills with ability to work effectively with internal teams including engineering, science, product and commercial. Desirable Skills Strong understanding of Python and both its numerical libraries and application frameworks - for rapid prototyping to enterprise deployment. Implementations of geospatial-optimised SQL databases (RDBMS for tabular data), such as PostgreSQL. Wider understanding of Geographic Information Systems (GIS). Hands-on, can-do attitude, great interpersonal skills, and ability to collaborate effectively. This includes the ability to plan projects, meet objectives, develop contingencies, and produce schedules. Ability to explain complex concepts to a non-technical audience. Ability to work with ArcGIS and/or QGIS and the GDAL/OGR library. Proven management of GIS data, particularly PostgreSQL. Past use of environmental data, and evidence of developing applications for visualization, analysis, and presentation of environmental data. Ability to develop GIS applications using Python or JavaScript. Benefits Contribute to a B-Corp certified business making purposeful impact related to climate change Monthly training & conference budget to help you upskill and develop your career (£1,000 per year) 6 monthly appraisals and 12 monthly pay reviews Pension contribution scheme Flexible hours and hybrid working (3 days/week in office; core hours 10am-4pm) Mental Health and Wellbeing support via Oliva 25 days holiday, plus Bank Holidays, annual 3-day Christmas-closure, and half day on your birthday (36.5 days total!) Opportunity to work on social impact & pro bono strategy projects Optional quarterly socials, dinners, and fun nights out A fully stocked supply of snacks, fruit, and refreshments for the days when you are in the office Equal Opportunities Climate X are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees and welcome applications from individuals of all backgrounds.
This is an exciting opportunity for a Software Implementation Consultant to join a private equity backed, SaaS business on a permanent basis. This role offers lots of career progression, a great working environment and extensive benefits! Client Details Our client are one of the North's fastest growing SaaS businesses who are passionate about putting their customers first. Having doubled their workforce in the past 2 years, they are at a stage where they are implementing some scalable processes that will help them to remain consistent as they scale again. Whilst delivering tech for good has always been at the centre of what they do, they are also really passionate about delivering as efficiently as possible and in a way that enables them to move quickly when bringing new products to market- which they have lots of plans to do over the next few years given that they have had huge investment from a private equity firm. Description As an Implementation Consultant, your role will be to work with the extensive client base to implement this sector specific software and help to configure as much as possible to suit their needs. Juggling multiple projects at any one time and utilising your stakeholder management skills, you will work with the client to determine the scope of the solution, identify and schedule the resources required to successfully complete the implementation. You will be expected to provide technical consulting and product expertise to clients and provide client facing documentation. You will work with clients during implementations to identify and manage data cleansing of client data prior to full launch and you will provide post go live support for 4-8 weeks to ensure the smooth running of their new software. Profile The successful candidate may have come from a similar background as an Implementation Consultant or you may have been in another IT role such as a System Analyst. You will have strong stakeholder management skills that will enable you to understand and gather requirements as needed. You must be able to demonstrate at interview, the ability to then apply technology solutions to meet client requirements The successful candidate will ideally have at least a basic level of understanding of SQL and be able to run queries and extract data to then analyse and spot any themes or problems. You must be able to juggle multiple projects at one and work well under time and pressure constraints. Job Offer Salary up to £40,000 Annual Bonus Private Healthcare Hybrid Working from Manchester (1 day per week in city centre office) Personalised, annual training budget 25 days annual leave + bank holidays 4x salary life cover Enhanced maternity & paternity leave Cycle to work scheme
May 17, 2024
Full time
This is an exciting opportunity for a Software Implementation Consultant to join a private equity backed, SaaS business on a permanent basis. This role offers lots of career progression, a great working environment and extensive benefits! Client Details Our client are one of the North's fastest growing SaaS businesses who are passionate about putting their customers first. Having doubled their workforce in the past 2 years, they are at a stage where they are implementing some scalable processes that will help them to remain consistent as they scale again. Whilst delivering tech for good has always been at the centre of what they do, they are also really passionate about delivering as efficiently as possible and in a way that enables them to move quickly when bringing new products to market- which they have lots of plans to do over the next few years given that they have had huge investment from a private equity firm. Description As an Implementation Consultant, your role will be to work with the extensive client base to implement this sector specific software and help to configure as much as possible to suit their needs. Juggling multiple projects at any one time and utilising your stakeholder management skills, you will work with the client to determine the scope of the solution, identify and schedule the resources required to successfully complete the implementation. You will be expected to provide technical consulting and product expertise to clients and provide client facing documentation. You will work with clients during implementations to identify and manage data cleansing of client data prior to full launch and you will provide post go live support for 4-8 weeks to ensure the smooth running of their new software. Profile The successful candidate may have come from a similar background as an Implementation Consultant or you may have been in another IT role such as a System Analyst. You will have strong stakeholder management skills that will enable you to understand and gather requirements as needed. You must be able to demonstrate at interview, the ability to then apply technology solutions to meet client requirements The successful candidate will ideally have at least a basic level of understanding of SQL and be able to run queries and extract data to then analyse and spot any themes or problems. You must be able to juggle multiple projects at one and work well under time and pressure constraints. Job Offer Salary up to £40,000 Annual Bonus Private Healthcare Hybrid Working from Manchester (1 day per week in city centre office) Personalised, annual training budget 25 days annual leave + bank holidays 4x salary life cover Enhanced maternity & paternity leave Cycle to work scheme
This is an exciting opportunity for a Software Implementation Consultant to join a private equity backed, SaaS business on a permanent basis. This role offers lots of career progression, a great working environment and extensive benefits! Client Details Our client are one of the North's fastest growing SaaS businesses who are passionate about putting their customers first. Having doubled their workforce in the past 2 years, they are at a stage where they are implementing some scalable processes that will help them to remain consistent as they scale again. Whilst delivering tech for good has always been at the centre of what they do, they are also really passionate about delivering as efficiently as possible and in a way that enables them to move quickly when bringing new products to market- which they have lots of plans to do over the next few years given that they have had huge investment from a private equity firm. Description As an Implementation Consultant, your role will be to work with the extensive client base to implement this sector specific software and help to configure as much as possible to suit their needs. Juggling multiple projects at any one time and utilising your stakeholder management skills, you will work with the client to determine the scope of the solution, identify and schedule the resources required to successfully complete the implementation. You will be expected to provide technical consulting and product expertise to clients and provide client facing documentation. You will work with clients during implementations to identify and manage data cleansing of client data prior to full launch and you will provide post go live support for 4-8 weeks to ensure the smooth running of their new software. Profile The successful candidate may have come from a similar background as an Implementation Consultant or you may have been in another IT role such as a System Analyst. You will have strong stakeholder management skills that will enable you to understand and gather requirements as needed. You must be able to demonstrate at interview, the ability to then apply technology solutions to meet client requirements The successful candidate will ideally have at least a basic level of understanding of SQL and be able to run queries and extract data to then analyse and spot any themes or problems. You must be able to juggle multiple projects at one and work well under time and pressure constraints. Job Offer Salary up to £40,000 Annual Bonus Private Healthcare Hybrid Working from Manchester (1 day per week in city centre office) Personalised, annual training budget 25 days annual leave + bank holidays 4x salary life cover Enhanced maternity & paternity leave Cycle to work scheme
May 17, 2024
Full time
This is an exciting opportunity for a Software Implementation Consultant to join a private equity backed, SaaS business on a permanent basis. This role offers lots of career progression, a great working environment and extensive benefits! Client Details Our client are one of the North's fastest growing SaaS businesses who are passionate about putting their customers first. Having doubled their workforce in the past 2 years, they are at a stage where they are implementing some scalable processes that will help them to remain consistent as they scale again. Whilst delivering tech for good has always been at the centre of what they do, they are also really passionate about delivering as efficiently as possible and in a way that enables them to move quickly when bringing new products to market- which they have lots of plans to do over the next few years given that they have had huge investment from a private equity firm. Description As an Implementation Consultant, your role will be to work with the extensive client base to implement this sector specific software and help to configure as much as possible to suit their needs. Juggling multiple projects at any one time and utilising your stakeholder management skills, you will work with the client to determine the scope of the solution, identify and schedule the resources required to successfully complete the implementation. You will be expected to provide technical consulting and product expertise to clients and provide client facing documentation. You will work with clients during implementations to identify and manage data cleansing of client data prior to full launch and you will provide post go live support for 4-8 weeks to ensure the smooth running of their new software. Profile The successful candidate may have come from a similar background as an Implementation Consultant or you may have been in another IT role such as a System Analyst. You will have strong stakeholder management skills that will enable you to understand and gather requirements as needed. You must be able to demonstrate at interview, the ability to then apply technology solutions to meet client requirements The successful candidate will ideally have at least a basic level of understanding of SQL and be able to run queries and extract data to then analyse and spot any themes or problems. You must be able to juggle multiple projects at one and work well under time and pressure constraints. Job Offer Salary up to £40,000 Annual Bonus Private Healthcare Hybrid Working from Manchester (1 day per week in city centre office) Personalised, annual training budget 25 days annual leave + bank holidays 4x salary life cover Enhanced maternity & paternity leave Cycle to work scheme
Data & IT Technician Salary: up to £36,000 per annum (depending on relevant experience). Monday - Friday, full time office hours (part time hours will be considered for the right experience) Corby. Office based Permanent Match Recruitment are recruiting on behalf of their client based in Corby. They're a long established and successful small business (less than 20 office based) with almost 30 years history. This is a standalone accounts role. However, you will work with and amongst the whole office team. In our client's own words: "You will be responsible for the managing of the Data analysis of the business, such as managing our prospective Client marketing campaigns, analysing and interpreting return rates of marketing campaigns, managing our prospect data on our CRM, maintaining the Website and any other Social media functions and to be responsible for the maintaining of Forms, templates and letters on our CRM. You will also prepare monthly reports around return rates from marketing campaigns and client engagement." Purpose of role: Our client's senior management team is quite tech savvy, but they need somebody at the next level that understands the advanced tech jargon and can translate into simple layman's terms for all members of the team, from Directors and Senior Management to the administration support staff, to better help them become more efficient using their various software systems. Our client has a smart targeted approach to prospecting to their customer base by traditional mailing marketing. There is a lot of customer data to analyse and database management in this role with the ultimate purpose of refining and improving their targeted sales marketing, whilst identifying how effective their current data is and reviewing trends in marketing (targeted sales mailing) campaigns. Additionally, working alongside their external I.T support, you'll offer in-house first-line support to their employees. Breakdown of your role - your day to day responsibilities: Creating Marketing campaigns for specific areas. Manage and organise prospect data on the company CRM, ensuring that data is accurate and up to date. Oversee the importation of new data ensuring that it Complies with the Company's standards Create forms, templates for the CRM and maintaining the upkeep of existing templates and forms. Make, at the direction of management, amendments to the Company's CRM system (e.g. new custom data fields, adding workflow steps, changing automations). Provide first line technical support and troubleshooting for the company's hardware and software, and escalate complex issues to the external IT support providers as needed. Install, configure, and maintain the company's IT consumable equipment, such as, printers, scanners, phones, etc., and coordinate with the external IT vendors to ensure timely and quality delivery of IT products and services. Coordinating with the external IT vendors on the procurement and provisioning of new computers and laptops. Monitor and update the company's IT security policies and procedures, such as antivirus, firewall, backup, etc., and collaborate with the external IT security experts to ensure the company's data and systems are protected from cyber threats. Train and assist the company's staff on the proper use of IT tools and applications and create user manuals and documentation as required. Research and recommend new IT solutions and improvements to enhance the company's productivity and performance. Oversee the implementation of new software/hardware and provide relevant staff training as required. Suggest and create automations using SAAS providers at the request of Management to streamline the company's workflows and processes. Due to the requirements of the role, only applicants with previous and recent relevant experience will be considered. Please apply today to learn more and be considered and shortlisted. Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven't received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don't be despondent and feel free to apply to future job adverts.
May 16, 2024
Full time
Data & IT Technician Salary: up to £36,000 per annum (depending on relevant experience). Monday - Friday, full time office hours (part time hours will be considered for the right experience) Corby. Office based Permanent Match Recruitment are recruiting on behalf of their client based in Corby. They're a long established and successful small business (less than 20 office based) with almost 30 years history. This is a standalone accounts role. However, you will work with and amongst the whole office team. In our client's own words: "You will be responsible for the managing of the Data analysis of the business, such as managing our prospective Client marketing campaigns, analysing and interpreting return rates of marketing campaigns, managing our prospect data on our CRM, maintaining the Website and any other Social media functions and to be responsible for the maintaining of Forms, templates and letters on our CRM. You will also prepare monthly reports around return rates from marketing campaigns and client engagement." Purpose of role: Our client's senior management team is quite tech savvy, but they need somebody at the next level that understands the advanced tech jargon and can translate into simple layman's terms for all members of the team, from Directors and Senior Management to the administration support staff, to better help them become more efficient using their various software systems. Our client has a smart targeted approach to prospecting to their customer base by traditional mailing marketing. There is a lot of customer data to analyse and database management in this role with the ultimate purpose of refining and improving their targeted sales marketing, whilst identifying how effective their current data is and reviewing trends in marketing (targeted sales mailing) campaigns. Additionally, working alongside their external I.T support, you'll offer in-house first-line support to their employees. Breakdown of your role - your day to day responsibilities: Creating Marketing campaigns for specific areas. Manage and organise prospect data on the company CRM, ensuring that data is accurate and up to date. Oversee the importation of new data ensuring that it Complies with the Company's standards Create forms, templates for the CRM and maintaining the upkeep of existing templates and forms. Make, at the direction of management, amendments to the Company's CRM system (e.g. new custom data fields, adding workflow steps, changing automations). Provide first line technical support and troubleshooting for the company's hardware and software, and escalate complex issues to the external IT support providers as needed. Install, configure, and maintain the company's IT consumable equipment, such as, printers, scanners, phones, etc., and coordinate with the external IT vendors to ensure timely and quality delivery of IT products and services. Coordinating with the external IT vendors on the procurement and provisioning of new computers and laptops. Monitor and update the company's IT security policies and procedures, such as antivirus, firewall, backup, etc., and collaborate with the external IT security experts to ensure the company's data and systems are protected from cyber threats. Train and assist the company's staff on the proper use of IT tools and applications and create user manuals and documentation as required. Research and recommend new IT solutions and improvements to enhance the company's productivity and performance. Oversee the implementation of new software/hardware and provide relevant staff training as required. Suggest and create automations using SAAS providers at the request of Management to streamline the company's workflows and processes. Due to the requirements of the role, only applicants with previous and recent relevant experience will be considered. Please apply today to learn more and be considered and shortlisted. Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven't received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don't be despondent and feel free to apply to future job adverts.
Crisis24 Ltd, Avalon, 26-32 Oxford Road, Bournemouth, Bournemouth, United Kingdom Crisis24 Ltd, Two, London Bridge, London, London, City of, United Kingdom Req Monday, March 18, 2024 About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24 is seeking a talented and motivated Solutions Engineer to join our growing team. In this role, you will play a pivotal role in the pre-sales process, translating complex technical concepts into clear and compelling solutions for our customers. You will work closely with the sales team to understand customer needs and design tailored solutions using our software solutions. What You Will Work On Collaborate with the sales team to identify customer challenges and opportunities. Deeply understand our software products and their capabilities. Design and present customized solutions that address specific customer needs. Conduct technical demonstrations and proof-of-concept projects. Support the sales team throughout the sales cycle, providing technical expertise and guidance. Partner with the product and engineering teams to ensure smooth product implementation and integration. Gather customer feedback and identify areas for product improvement. Stay up to date on the latest industry trends and technologies. Assist with special projects where application design, configuration and consulting is required. Support the implementation team in deploying demonstrated solutions at client locations. Provide technical assistance to the customer success organization in supporting client deployed solutions. Provide regular product feedback to the Crisis24 product and development teams to ensure new market requirements are captured and implemented. Who You Will Work With Security (CSO, Operations, Cyber, Executive Protection) Business Continuity (Operations, Facilities, Business Resiliency) Travel (Travel Leadership and Management) Information Security (CISO, IT Operations) What You Will Bring BA/BS degree in in a business or technical related field. Minimum of 5 years of experience in a technical sales or solutions engineering role. Experience creating solutions for and demonstrating SaaS technology solutions. Excellent communication and presentation skills, both written and verbal. Ability to build strong relationships with customers and internal stakeholders. Problem-solving skills and a passion for finding innovative solutions. Experience with the security industry is a plus. Passionate about Crisis24's business, industry; eager to master product and service knowledge. Experience with CRM software (e.g. Salesforce), MS Office, MS Teams, SharePoint, JIRA, and Help Desk Support Software Periodic travel up to 25% may be required. Flexibility in work hours required to support global sales initiatives. Fluency in German and / or French a strong advantage. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws. Crisis24 Ltd, Avalon, 26-32 Oxford Road, Bournemouth, Bournemouth, United Kingdom Crisis24 Ltd, Two, London Bridge, London, London, City of, United Kingdom
May 15, 2024
Full time
Crisis24 Ltd, Avalon, 26-32 Oxford Road, Bournemouth, Bournemouth, United Kingdom Crisis24 Ltd, Two, London Bridge, London, London, City of, United Kingdom Req Monday, March 18, 2024 About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24 is seeking a talented and motivated Solutions Engineer to join our growing team. In this role, you will play a pivotal role in the pre-sales process, translating complex technical concepts into clear and compelling solutions for our customers. You will work closely with the sales team to understand customer needs and design tailored solutions using our software solutions. What You Will Work On Collaborate with the sales team to identify customer challenges and opportunities. Deeply understand our software products and their capabilities. Design and present customized solutions that address specific customer needs. Conduct technical demonstrations and proof-of-concept projects. Support the sales team throughout the sales cycle, providing technical expertise and guidance. Partner with the product and engineering teams to ensure smooth product implementation and integration. Gather customer feedback and identify areas for product improvement. Stay up to date on the latest industry trends and technologies. Assist with special projects where application design, configuration and consulting is required. Support the implementation team in deploying demonstrated solutions at client locations. Provide technical assistance to the customer success organization in supporting client deployed solutions. Provide regular product feedback to the Crisis24 product and development teams to ensure new market requirements are captured and implemented. Who You Will Work With Security (CSO, Operations, Cyber, Executive Protection) Business Continuity (Operations, Facilities, Business Resiliency) Travel (Travel Leadership and Management) Information Security (CISO, IT Operations) What You Will Bring BA/BS degree in in a business or technical related field. Minimum of 5 years of experience in a technical sales or solutions engineering role. Experience creating solutions for and demonstrating SaaS technology solutions. Excellent communication and presentation skills, both written and verbal. Ability to build strong relationships with customers and internal stakeholders. Problem-solving skills and a passion for finding innovative solutions. Experience with the security industry is a plus. Passionate about Crisis24's business, industry; eager to master product and service knowledge. Experience with CRM software (e.g. Salesforce), MS Office, MS Teams, SharePoint, JIRA, and Help Desk Support Software Periodic travel up to 25% may be required. Flexibility in work hours required to support global sales initiatives. Fluency in German and / or French a strong advantage. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws. Crisis24 Ltd, Avalon, 26-32 Oxford Road, Bournemouth, Bournemouth, United Kingdom Crisis24 Ltd, Two, London Bridge, London, London, City of, United Kingdom
I am recruiting for a highly successful technology and transformation leader with proven success working at an executive level to initiate, design, and technically lead the delivery of technology and business transformations. The ideal candidate would have supported CIOs and executive teams across multiple industries with technology and business transformation strategies and execution. Technology - Developing and delivering technology and digital strategy; Cloud, web, mobile, analytics. architecture, software development, delivering in a waterfall and Agile methodology. Experience of many different technology types and approaches, front end, back end, SaaS, IaaS, PaaS, cloud, hybrid Cloud, Opensource, ERP, CRM, Web, Automation, DevOps, Scrum. Expertise in both the strategy and execution of digital and technology transformation Develop and lead substantial technology and implementation functions Support the CIOs and executive teams across multiple industries with technology and business transformation strategies and execution. Building world-class teams by first designing the right OD and then hiring, coaching, managing, mentoring, training, engaging and inspiring multi-disciplinary delivery teams Lead the technology approach and integration for new acquisitions Commercial/Strategic Acumen - leading and developing strategy at both corporate and divisional level by understanding and analyzing internal and external drivers, developing and testing hypothesis, creating the case for change, aligning boards. Significant technology and vendor management experience. Stakeholder Engagement - a consultative and collaborative approach to achieve consensus with diverse business sponsors and others - i.e. Executives, suppliers, vendors, service providers, and clients. Communication - conveying complex topics to senior and non-technical stakeholders; consulting with the business, translating business needs into strategy, developing technology and change roadmaps in complex environments This is an amazing role, however only suitable for a hands-on technically minded Head of Technology with the above-mentioned profile + Modernizing legacy Product lines to serverless Uplift external services to the cloud Act as a technologist to the solution, architect and advance to Cloud. Develop and lead teams of developers, and architects. Must Haves Experience as a Director of Technology transforming legacy monolithic applications to modernized cloud platforms. Leading a team of developers and architects Architect & develop roadmaps and strategies. Expertise acting as an applications architect in previous roles. Experience owning the modernization to the cloud, implementing cloud services (GCP, Azure, AWS) and platforms supporting Products Expertise working in both PAAS and SAAS environments Background in Java Development and Architecture Responsibilities Cultivate an understanding of our products, along with their respective strengths and weaknesses, and provide solutions to existing and future challenges. Effective verbal, written and interpersonal skills. Ability to speak to both technical and non-technical stakeholders Assist in application design and engineering to drive stability, performance, and quality through your knowledge of industry trends and tools, together with your own experience. Drive process and methodology improvements to help development teams tear down obstacles and keep initiatives on target and moving forward. Drive advances in system monitoring and be a touchpoint for management of Critical Issues. Respond to technical issues in a professional and timely manner. Lead a team - provide guidance - able to coach, mentor and grow technology and development team Identify architecture solutions to successfully meet the strategic needs of the company aligning to our move to the cloud.
May 15, 2024
Full time
I am recruiting for a highly successful technology and transformation leader with proven success working at an executive level to initiate, design, and technically lead the delivery of technology and business transformations. The ideal candidate would have supported CIOs and executive teams across multiple industries with technology and business transformation strategies and execution. Technology - Developing and delivering technology and digital strategy; Cloud, web, mobile, analytics. architecture, software development, delivering in a waterfall and Agile methodology. Experience of many different technology types and approaches, front end, back end, SaaS, IaaS, PaaS, cloud, hybrid Cloud, Opensource, ERP, CRM, Web, Automation, DevOps, Scrum. Expertise in both the strategy and execution of digital and technology transformation Develop and lead substantial technology and implementation functions Support the CIOs and executive teams across multiple industries with technology and business transformation strategies and execution. Building world-class teams by first designing the right OD and then hiring, coaching, managing, mentoring, training, engaging and inspiring multi-disciplinary delivery teams Lead the technology approach and integration for new acquisitions Commercial/Strategic Acumen - leading and developing strategy at both corporate and divisional level by understanding and analyzing internal and external drivers, developing and testing hypothesis, creating the case for change, aligning boards. Significant technology and vendor management experience. Stakeholder Engagement - a consultative and collaborative approach to achieve consensus with diverse business sponsors and others - i.e. Executives, suppliers, vendors, service providers, and clients. Communication - conveying complex topics to senior and non-technical stakeholders; consulting with the business, translating business needs into strategy, developing technology and change roadmaps in complex environments This is an amazing role, however only suitable for a hands-on technically minded Head of Technology with the above-mentioned profile + Modernizing legacy Product lines to serverless Uplift external services to the cloud Act as a technologist to the solution, architect and advance to Cloud. Develop and lead teams of developers, and architects. Must Haves Experience as a Director of Technology transforming legacy monolithic applications to modernized cloud platforms. Leading a team of developers and architects Architect & develop roadmaps and strategies. Expertise acting as an applications architect in previous roles. Experience owning the modernization to the cloud, implementing cloud services (GCP, Azure, AWS) and platforms supporting Products Expertise working in both PAAS and SAAS environments Background in Java Development and Architecture Responsibilities Cultivate an understanding of our products, along with their respective strengths and weaknesses, and provide solutions to existing and future challenges. Effective verbal, written and interpersonal skills. Ability to speak to both technical and non-technical stakeholders Assist in application design and engineering to drive stability, performance, and quality through your knowledge of industry trends and tools, together with your own experience. Drive process and methodology improvements to help development teams tear down obstacles and keep initiatives on target and moving forward. Drive advances in system monitoring and be a touchpoint for management of Critical Issues. Respond to technical issues in a professional and timely manner. Lead a team - provide guidance - able to coach, mentor and grow technology and development team Identify architecture solutions to successfully meet the strategic needs of the company aligning to our move to the cloud.
Technical Customer Success / Software Training / Onboarding - Worlds biggest Brands My client is a leading provider of Software to the B2C sector - working with the worlds biggest brands . What you'll be doing The Consumer Packaged Goods group is made up of a technical support, client services, and highly motivated sales team, driven to deliver a robust and practical solution that adds value to their clients. Within CPG Client Services specifically, they work with global clients to optimise territories for their field sales teams as well as ensuring their routes and visit schedules are as efficient as possible to reduce costs and mitigate impact on the environment. The ideal candidate would be expected to be a trusted client advisor delivering client projects, bespoke software training and providing technical support. You will be trained on my clients GIS tool, optimisation algorithms and spatial databases to deliver field sales team headcount analysis, territory, and route optimisation solutions. The role will be challenging while, importantly, working in a supportive environment. Some of the specific responsibilities of the role include: Undertaking an analytical role delivering territory and route optimisation projects to meet client needs using GIS software Addressing clients' software and consultative support issues Creating support/training materials including presentations, videos, and guides Working closely with the Account Manager to manage client relationships Helping with the design and delivery of bespoke client software training Writing software development tickets based on own use or client feedback and testing functionality Contributing to innovation through team and company-wide 'labs' and regular team creative thinking sessions Who you are (ideally): Educated to at least degree level. The ability to confidently communicate technical information to non-technical people 2 - 5 years of experience managing clients and working with software Client oriented mindset
May 14, 2024
Full time
Technical Customer Success / Software Training / Onboarding - Worlds biggest Brands My client is a leading provider of Software to the B2C sector - working with the worlds biggest brands . What you'll be doing The Consumer Packaged Goods group is made up of a technical support, client services, and highly motivated sales team, driven to deliver a robust and practical solution that adds value to their clients. Within CPG Client Services specifically, they work with global clients to optimise territories for their field sales teams as well as ensuring their routes and visit schedules are as efficient as possible to reduce costs and mitigate impact on the environment. The ideal candidate would be expected to be a trusted client advisor delivering client projects, bespoke software training and providing technical support. You will be trained on my clients GIS tool, optimisation algorithms and spatial databases to deliver field sales team headcount analysis, territory, and route optimisation solutions. The role will be challenging while, importantly, working in a supportive environment. Some of the specific responsibilities of the role include: Undertaking an analytical role delivering territory and route optimisation projects to meet client needs using GIS software Addressing clients' software and consultative support issues Creating support/training materials including presentations, videos, and guides Working closely with the Account Manager to manage client relationships Helping with the design and delivery of bespoke client software training Writing software development tickets based on own use or client feedback and testing functionality Contributing to innovation through team and company-wide 'labs' and regular team creative thinking sessions Who you are (ideally): Educated to at least degree level. The ability to confidently communicate technical information to non-technical people 2 - 5 years of experience managing clients and working with software Client oriented mindset
Robert Half have partnered with a leading provider of HR SaaS solutions designed to empower businesses with innovative tools and insights. They are looking for a dedicated Senior Client Solutions Analyst join their team and help them deliver exceptional value to their clients. Location : Remote Pay: Day rate (inside IR35) Duration: 12 months (potential to extend) The Client Solutions Analyst will play a pivotal role in interfacing with their clients to understand their needs, provide tailored solutions, and ensure the successful deployment and utilisation of their products. The ideal candidate will have a strong background in data-driven environments and experience working directly with clients. Key Responsibilities: Client Engagement: Act as the primary point of contact for assigned clients, developing and maintaining strong relationships to understand their business needs and objectives. Solution Delivery: Collaborate with internal teams to tailor SaaS solutions that meet client requirements, ensuring successful implementation and integration. Data Analysis: Utilise data analysis skills to interpret client data, providing insights and recommendations to optimise their use of our products. Project Management: Oversee multiple client projects simultaneously, ensuring they are completed on time, within scope, and to the client's satisfaction. Training and Support: Conduct training sessions and provide ongoing support to clients, ensuring they are proficient in using our SaaS products. Feedback Loop: Gather and relay client feedback to product development teams to drive continuous improvement of our offerings. Reporting: Prepare and deliver regular reports on client performance metrics and project status to stakeholders. Qualifications: Minimum of 3-5 years of experience in a data-driven SaaS environment, with a proven track record of working with external clients. Technical Skills: Proficiency in data analysis tools and software, such as SQL, Excel, Tableau, or similar. Familiarity with CRM software and project management tools. Communication: Excellent verbal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing client needs. Interpersonal Skills: Strong interpersonal skills with a customer-centric mindset and the ability to build lasting client relationships. Organisational Skills: Excellent organisational skills with the ability to manage multiple projects and priorities simultaneously. Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing client and business needs. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 14, 2024
Full time
Robert Half have partnered with a leading provider of HR SaaS solutions designed to empower businesses with innovative tools and insights. They are looking for a dedicated Senior Client Solutions Analyst join their team and help them deliver exceptional value to their clients. Location : Remote Pay: Day rate (inside IR35) Duration: 12 months (potential to extend) The Client Solutions Analyst will play a pivotal role in interfacing with their clients to understand their needs, provide tailored solutions, and ensure the successful deployment and utilisation of their products. The ideal candidate will have a strong background in data-driven environments and experience working directly with clients. Key Responsibilities: Client Engagement: Act as the primary point of contact for assigned clients, developing and maintaining strong relationships to understand their business needs and objectives. Solution Delivery: Collaborate with internal teams to tailor SaaS solutions that meet client requirements, ensuring successful implementation and integration. Data Analysis: Utilise data analysis skills to interpret client data, providing insights and recommendations to optimise their use of our products. Project Management: Oversee multiple client projects simultaneously, ensuring they are completed on time, within scope, and to the client's satisfaction. Training and Support: Conduct training sessions and provide ongoing support to clients, ensuring they are proficient in using our SaaS products. Feedback Loop: Gather and relay client feedback to product development teams to drive continuous improvement of our offerings. Reporting: Prepare and deliver regular reports on client performance metrics and project status to stakeholders. Qualifications: Minimum of 3-5 years of experience in a data-driven SaaS environment, with a proven track record of working with external clients. Technical Skills: Proficiency in data analysis tools and software, such as SQL, Excel, Tableau, or similar. Familiarity with CRM software and project management tools. Communication: Excellent verbal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing client needs. Interpersonal Skills: Strong interpersonal skills with a customer-centric mindset and the ability to build lasting client relationships. Organisational Skills: Excellent organisational skills with the ability to manage multiple projects and priorities simultaneously. Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing client and business needs. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Working at Signant Health puts you in the very heart of the world's most exciting sector - a high-growth, dynamic company in an extraordinary industry. We are radically changing the clinical trial landscape, driving change through the technology and innovations we create and the services we deliver to our customers. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. ROLE PURPOSE Signant Health is currently recruiting for an Implementation Manager, Enterprise Solutions Signant Health's SmartSignals Supplies clinical supply chain management software. The primary responsibility of this role is to lead the successful implementation of the Supplies SaaS solution for new clients. This individual will also work directly with existing clients to maintain accounts and relationships, support upgrade projects, and identify and support new business opportunities. SmartSignals Supplies is a leading commercial enterprise solution enabling global pharmaceutical and biotech organizations to manage end-to-end clinical supply chain activities such as demand forecasting & supply planning, inventory management, and distribution. We partner with over half of the top 25 global pharmaceutical organizations. Implementations of our SmartSignals Supplies solution are often one component of a broader business transformation initiative within a client's organization and require our clients to plan and execute several complex and business-critical activities. These activities include system training & orientation for large end user populations, realignment of long-established and highly governed business processes, software validation to meet regulatory requirements, the migration of historical business data from legacy systems into SmartSupplies, and integration of the Supplies solution with a client's internal systems and external vendors. This candidate must experience supporting enterprise-level software implementation projects. This individual will report directly to a Senior Director, Director, or Associate Director on the Supplies Client Services Team. KEY ACCOUNTABILITIES • Lead project management activities for new client implementations of the SmartSignals Supplies product, including project planning, governance, risk management, and finances • Develop & maintain detailed project plans & RACI's to manage project timeline, scope, and division of responsibilities between Signant and client personnel • Work closely with Signant and client personnel to ensure on-time and on-budget delivery and completion of implementation activities and deliverables • Monitor and facilitate technical implementation activities as needed, including software deployment & configuration, client UAT / validation, system integrations, data migration, etc. • Manage and report on project finances including tracking of milestone achievement, billings, and overall progress against budgets • Prepare & present comprehensive project updates to Signant & client senior stakeholders in support of governance & risk management activities • Support client accounts post-implementation to ensure positive experience with the Supplies product in production and Signant compliance with commitments, SLA's, etc. • Support business development activities via scoping of new client engagements, proposal development, etc. KNOWLEDGE, SKILLS & ATTRIBUTES • Bachelor's Degree or equivalent experience • 8+ years' experience leading or supporting the implementation of enterprise software solutions for clients, including project planning, governance, risk management, and finance • Hands-on experience with the technical elements of cloud-based software implementations, including validation, data migration, and system integrations • Familiarity supporting GxP and UAT / validation requirements in a regulated industry • Strong interpersonal skills with clients and Signant colleagues, including listening, influencing, mediating conflict, and challenging senior personnel when appropriate • Strong attention to detail, communication, decision making, and organizational skills • Experience managing multiple projects concurrently in a dynamic environment • Experience managing direct and indirect resources in a functionally matrixed environment • Solution-oriented and self-starter with high ownership quotient • Proficiency with Microsoft Office suite including knowledge of MS Project and other standard project management tools Desirable: • Pharmaceutical and/or supply chain experience • Project Management Professional (PMP) certification • Advanced degree in a technical discipline
Sep 24, 2022
Full time
Working at Signant Health puts you in the very heart of the world's most exciting sector - a high-growth, dynamic company in an extraordinary industry. We are radically changing the clinical trial landscape, driving change through the technology and innovations we create and the services we deliver to our customers. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. ROLE PURPOSE Signant Health is currently recruiting for an Implementation Manager, Enterprise Solutions Signant Health's SmartSignals Supplies clinical supply chain management software. The primary responsibility of this role is to lead the successful implementation of the Supplies SaaS solution for new clients. This individual will also work directly with existing clients to maintain accounts and relationships, support upgrade projects, and identify and support new business opportunities. SmartSignals Supplies is a leading commercial enterprise solution enabling global pharmaceutical and biotech organizations to manage end-to-end clinical supply chain activities such as demand forecasting & supply planning, inventory management, and distribution. We partner with over half of the top 25 global pharmaceutical organizations. Implementations of our SmartSignals Supplies solution are often one component of a broader business transformation initiative within a client's organization and require our clients to plan and execute several complex and business-critical activities. These activities include system training & orientation for large end user populations, realignment of long-established and highly governed business processes, software validation to meet regulatory requirements, the migration of historical business data from legacy systems into SmartSupplies, and integration of the Supplies solution with a client's internal systems and external vendors. This candidate must experience supporting enterprise-level software implementation projects. This individual will report directly to a Senior Director, Director, or Associate Director on the Supplies Client Services Team. KEY ACCOUNTABILITIES • Lead project management activities for new client implementations of the SmartSignals Supplies product, including project planning, governance, risk management, and finances • Develop & maintain detailed project plans & RACI's to manage project timeline, scope, and division of responsibilities between Signant and client personnel • Work closely with Signant and client personnel to ensure on-time and on-budget delivery and completion of implementation activities and deliverables • Monitor and facilitate technical implementation activities as needed, including software deployment & configuration, client UAT / validation, system integrations, data migration, etc. • Manage and report on project finances including tracking of milestone achievement, billings, and overall progress against budgets • Prepare & present comprehensive project updates to Signant & client senior stakeholders in support of governance & risk management activities • Support client accounts post-implementation to ensure positive experience with the Supplies product in production and Signant compliance with commitments, SLA's, etc. • Support business development activities via scoping of new client engagements, proposal development, etc. KNOWLEDGE, SKILLS & ATTRIBUTES • Bachelor's Degree or equivalent experience • 8+ years' experience leading or supporting the implementation of enterprise software solutions for clients, including project planning, governance, risk management, and finance • Hands-on experience with the technical elements of cloud-based software implementations, including validation, data migration, and system integrations • Familiarity supporting GxP and UAT / validation requirements in a regulated industry • Strong interpersonal skills with clients and Signant colleagues, including listening, influencing, mediating conflict, and challenging senior personnel when appropriate • Strong attention to detail, communication, decision making, and organizational skills • Experience managing multiple projects concurrently in a dynamic environment • Experience managing direct and indirect resources in a functionally matrixed environment • Solution-oriented and self-starter with high ownership quotient • Proficiency with Microsoft Office suite including knowledge of MS Project and other standard project management tools Desirable: • Pharmaceutical and/or supply chain experience • Project Management Professional (PMP) certification • Advanced degree in a technical discipline
ROLE PURPOSE Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. We are currently recruiting for an Implementation Manager, Enterprise Solutions to support Signant Health's SmartSignals Supplies clinical supply chain management software. The primary responsibility of this role is to lead the successful implementation of the Supplies SaaS solution for new clients. This individual will also work directly with existing clients to maintain accounts and relationships, support upgrade projects, and identify and support new business opportunities. SmartSignals Supplies is a leading commercial enterprise solution enabling global pharmaceutical and biotech organizations to manage end-to-end clinical supply chain activities such as demand forecasting & supply planning, inventory management, and distribution. We partner with over half of the top 25 global pharmaceutical organizations. Implementations of our SmartSignals Supplies solution are often one component of a broader business transformation initiative within a client's organization and require our clients to plan and execute a number of complex and business-critical activities. These activities include system training & orientation for large end user populations, realignment of long-established and highly governed business processes, software validation to meet regulatory requirements, the migration of historical business data from legacy systems into SmartSupplies, and integration of the Supplies solution with a client's internal systems and external vendors. This candidate must experience supporting enterprise-level software implementation projects. This individual will report directly to a Senior Director, Director, or Associate Director on the Supplies Client Services Team. KEY ACCOUNTABILITIES 1. Lead project management activities for new client implementations of the SmartSignals Supplies product, including project planning, governance, risk management, and finances 2. Develop & maintain detailed project plans & RACI's to manage project timeline, scope, and division of responsibilities between Signant and client personnel 3. Work closely with Signant and client personnel to ensure on-time and on-budget delivery and completion of implementation activities and deliverables 4. Monitor and facilitate technical implementation activities as needed, including software deployment & configuration, client UAT / validation, system integrations, data migration, etc. 5. Manage and report on project finances including tracking of milestone achievement, billings, and overall progress against budgets 6. Prepare & present comprehensive project updates to Signant & client senior stakeholders in support of governance & risk management activities 7. Support client accounts post-implementation to ensure positive experience with the Supplies product in production and Signant compliance with commitments, SLA's, etc. 8. Support business development activities via scoping of new client engagements, proposal development, etc. KNOWLEDGE, SKILLS & ATTRIBUTES 1. Bachelor's Degree or equivalent experience 2. Solid years' experience leading or supporting the implementation of enterprise software solutions for clients, including project planning, governance, risk management, and finance 3. Hands-on experience with the technical elements of cloud-based software implementations, including validation, data migration, and system integrations 4. Familiarity supporting GxP and UAT / validation requirements in a regulated industry 5. Strong interpersonal skills with clients and Signant colleagues, including listening, influencing, mediating conflict, and challenging senior personnel when appropriate 6. Strong attention to detail, communication, decision making, and organizational skills 7. Experience managing multiple projects concurrently in a dynamic environment 8. Experience managing direct and indirect resources in a functionally matrixed environment 9. Solution-oriented and self-starter with high ownership quotient 10. Proficiency with Microsoft Office suite including knowledge of MS Project and other standard project management tools Desirable: 1. Pharmaceutical and/or supply chain experience 2. Project Management Professional (PMP) certification 3. Advanced degree in a technical discipline At Signant Health, accepting difference isn't enough-we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
Sep 24, 2022
Full time
ROLE PURPOSE Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. We are currently recruiting for an Implementation Manager, Enterprise Solutions to support Signant Health's SmartSignals Supplies clinical supply chain management software. The primary responsibility of this role is to lead the successful implementation of the Supplies SaaS solution for new clients. This individual will also work directly with existing clients to maintain accounts and relationships, support upgrade projects, and identify and support new business opportunities. SmartSignals Supplies is a leading commercial enterprise solution enabling global pharmaceutical and biotech organizations to manage end-to-end clinical supply chain activities such as demand forecasting & supply planning, inventory management, and distribution. We partner with over half of the top 25 global pharmaceutical organizations. Implementations of our SmartSignals Supplies solution are often one component of a broader business transformation initiative within a client's organization and require our clients to plan and execute a number of complex and business-critical activities. These activities include system training & orientation for large end user populations, realignment of long-established and highly governed business processes, software validation to meet regulatory requirements, the migration of historical business data from legacy systems into SmartSupplies, and integration of the Supplies solution with a client's internal systems and external vendors. This candidate must experience supporting enterprise-level software implementation projects. This individual will report directly to a Senior Director, Director, or Associate Director on the Supplies Client Services Team. KEY ACCOUNTABILITIES 1. Lead project management activities for new client implementations of the SmartSignals Supplies product, including project planning, governance, risk management, and finances 2. Develop & maintain detailed project plans & RACI's to manage project timeline, scope, and division of responsibilities between Signant and client personnel 3. Work closely with Signant and client personnel to ensure on-time and on-budget delivery and completion of implementation activities and deliverables 4. Monitor and facilitate technical implementation activities as needed, including software deployment & configuration, client UAT / validation, system integrations, data migration, etc. 5. Manage and report on project finances including tracking of milestone achievement, billings, and overall progress against budgets 6. Prepare & present comprehensive project updates to Signant & client senior stakeholders in support of governance & risk management activities 7. Support client accounts post-implementation to ensure positive experience with the Supplies product in production and Signant compliance with commitments, SLA's, etc. 8. Support business development activities via scoping of new client engagements, proposal development, etc. KNOWLEDGE, SKILLS & ATTRIBUTES 1. Bachelor's Degree or equivalent experience 2. Solid years' experience leading or supporting the implementation of enterprise software solutions for clients, including project planning, governance, risk management, and finance 3. Hands-on experience with the technical elements of cloud-based software implementations, including validation, data migration, and system integrations 4. Familiarity supporting GxP and UAT / validation requirements in a regulated industry 5. Strong interpersonal skills with clients and Signant colleagues, including listening, influencing, mediating conflict, and challenging senior personnel when appropriate 6. Strong attention to detail, communication, decision making, and organizational skills 7. Experience managing multiple projects concurrently in a dynamic environment 8. Experience managing direct and indirect resources in a functionally matrixed environment 9. Solution-oriented and self-starter with high ownership quotient 10. Proficiency with Microsoft Office suite including knowledge of MS Project and other standard project management tools Desirable: 1. Pharmaceutical and/or supply chain experience 2. Project Management Professional (PMP) certification 3. Advanced degree in a technical discipline At Signant Health, accepting difference isn't enough-we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
The job on offer Our Global Cybersecurity Practice (of over 4,000 professionals) delivers projects, consulting and Managed Run services in all areas of IT and OT, from networks to cloud services and everything in between. We offer a comprehensive portfolio of services that maps across IT advisory, design, implementation and ongoing management, to serve as true an end-to-end capability partner entirely aligned to business outcomes. A solution that is efficient, scalable and secure, that strikes a balance between flexibility and cost, while facilitating innovation and future business planning. The result is improved service quality, productivity and end-user gratification. Your role Whilst this is predominantly a delivery role, you will also have the opportunity to be involved in business development activities such as responses to our clients' Request for Proposals (RFPs) and questionnaires, collaboration with other business units, partners and legal teams and development of our Cloud service offerings. You will also share your knowledge and play an important role in developing our other consultants and our graduate and apprentice community to ensure our Cloud security capability continues to grow Your work with us will include one or more of the following areas: • Helping clients create and develop enterprise security use cases which align to their Cloud security strategy and security baseline. • Designing, developing and building security reference architectures for public, private, and hybrid Cloud based systems. • Identifying, designing and deploying solutions to secure cloud usage. • Working with Capgemini's wider business to develop standards, choose appropriate technology solutions and enable complete integration with or migration of our clients' environments. • Identifying, recommending and co-ordinating training sessions to coach other teams about security-relevant technologies, processes and tools. Your profile You will be comfortable working alone or as part of a team bringing to use your experience in one or more of the following • Security, configuration and deployment models for "as a service" systems. • Experience of cloud platforms. • Design and implementation of secure cloud architectures and designs. • Cloud protection and governance at various levels from network to application. • Service oriented architecture (SOA) and microservices. • Secure software development. • Threat modelling and design reviews of new technologies. • Deployment orchestration, automation, and security configuration management. • Knowledge of one or more of the following areas is desirable; DevOps, DevSecOps, Devsecops, WAF, API Gateways, SIEM, CASB, SDN, Puppet, Chef, Docker, SOA, AWS, Azure, Google Cloud, SaaS, PaaS, IaaS, FaaS, O365 security, Salesforce, Threat modelling This role requires current SC clearance Why Capgemini is unique Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We work with a range of clients all with a unique set of business, technological and societal ambitions. Working for Capgemini you get to be at the forefront of designing future experiences, which truly impact our clients and wider society for the better. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Sep 23, 2022
Full time
The job on offer Our Global Cybersecurity Practice (of over 4,000 professionals) delivers projects, consulting and Managed Run services in all areas of IT and OT, from networks to cloud services and everything in between. We offer a comprehensive portfolio of services that maps across IT advisory, design, implementation and ongoing management, to serve as true an end-to-end capability partner entirely aligned to business outcomes. A solution that is efficient, scalable and secure, that strikes a balance between flexibility and cost, while facilitating innovation and future business planning. The result is improved service quality, productivity and end-user gratification. Your role Whilst this is predominantly a delivery role, you will also have the opportunity to be involved in business development activities such as responses to our clients' Request for Proposals (RFPs) and questionnaires, collaboration with other business units, partners and legal teams and development of our Cloud service offerings. You will also share your knowledge and play an important role in developing our other consultants and our graduate and apprentice community to ensure our Cloud security capability continues to grow Your work with us will include one or more of the following areas: • Helping clients create and develop enterprise security use cases which align to their Cloud security strategy and security baseline. • Designing, developing and building security reference architectures for public, private, and hybrid Cloud based systems. • Identifying, designing and deploying solutions to secure cloud usage. • Working with Capgemini's wider business to develop standards, choose appropriate technology solutions and enable complete integration with or migration of our clients' environments. • Identifying, recommending and co-ordinating training sessions to coach other teams about security-relevant technologies, processes and tools. Your profile You will be comfortable working alone or as part of a team bringing to use your experience in one or more of the following • Security, configuration and deployment models for "as a service" systems. • Experience of cloud platforms. • Design and implementation of secure cloud architectures and designs. • Cloud protection and governance at various levels from network to application. • Service oriented architecture (SOA) and microservices. • Secure software development. • Threat modelling and design reviews of new technologies. • Deployment orchestration, automation, and security configuration management. • Knowledge of one or more of the following areas is desirable; DevOps, DevSecOps, Devsecops, WAF, API Gateways, SIEM, CASB, SDN, Puppet, Chef, Docker, SOA, AWS, Azure, Google Cloud, SaaS, PaaS, IaaS, FaaS, O365 security, Salesforce, Threat modelling This role requires current SC clearance Why Capgemini is unique Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We work with a range of clients all with a unique set of business, technological and societal ambitions. Working for Capgemini you get to be at the forefront of designing future experiences, which truly impact our clients and wider society for the better. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Senior Software Development Engineer Global Enterprise Technology Solutions Langley, UK Travelport is a place of opportunity. It's our incredible team that makes our company great - our people drive our winning culture. What's Travelport? Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel's complex ecosystem. What does a great Senior Software Development Engineer do? Working as part of the Global Enterprise Technology Solutions function, you will be the lead developer and support the day-to-day operations related to integration of applications and processes that support the People (Human Resources) function, Sales, Finance, and other business functions. You will be interacting with developers and SME from various business units to drive process improvements and synergy between applications through system integrations. Responsibilities: Support the complex delivery of business needs and partnership in the execution and delivery of applications / internal business systems aligned to Travelport technology and commercial strategy. Engages and contributes to leadership discussions to gain understanding of long-term technology impacts Ensures team goals are met and releases are delivered in a timely manner. Support scoping, sign-off and subsequent day to day management of application delivery programs/projects, ensuring that the creation of the project deliverables are completed within the specified constraints of time, cost and benefits and to the required standard of quality Interacts with and influences multiple work groups within and outside of functional area including vendors/managed service partners. Working closely with other team members ensuring functional development work, maintenance and support production activities are completed in adherence to Travelport technology standards within agreed upon timelines. Support compliance of platform, application and/or global architectural standards with COE architecture team and in compliance with Technology Enterprise Process. Generates ideas to improve overall system design and/or streamline delivery of product/system Ensures high quality design is delivered on time and to specifications. Focused on efficiencies, high performance, high reliability, quality of user experience and architectural alignment of solutions. What we look for/who would prosper in this role? Hands on technical and functional knowledge in Oracle Core HR and other modules in Oracle HCM. Understands the delivery of multiple applications to clients and how two or more applications/products could be applied to client needs Identifies opportunities and understands how to create business cases based on technical knowledge and understanding of client needs Experience Summary 10+ years relevant extensive experience working on Oracle Integration Cloud, PAAS - SAAS connectivity. Experience with at least one significant interface implementation using Oracle Integration Cloud implementation project including the following phases: requirements, fit/gap analysis, solution design, SIT, UAT, training and deployment. End to End integration design between Oracle EBS Cloud, Microsoft Azure, CRM Modules like CPQ, Sales Cloud, HCM using various connectors in Oracle Integration Cloud. Experience working with individuals and teams in a global matrixed business environment. Experience developing, deploying, or supporting commercial, customer facing solutions (either distributed, cloud or mainframe applications / internal business systems.) Given depth and breadth of domain knowledge and experience, can drive and complete multiple assignments on time and quality. Ideally has held positions in applications supporting HR function in software development, operations and other technical areas in career demonstrating well rounded and deep command of cross technology disciplines. Possess certifications from Oracle in Global HR as well as at least two of the following modules: Absence Management, Workforce Compensation, Recruiting & Time off & Labor. As we evolve and grow as a business, so will you. You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what's been done before, and be bold to win! These are just a few of our employee's favourite benefits/perks... You'll be part of a dynamic and diverse team spread globally and managing applications that support the entire organization. Flexible working conditions Interested? We'd love for you to get in touch! Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills & experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there. We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
Sep 22, 2022
Full time
Senior Software Development Engineer Global Enterprise Technology Solutions Langley, UK Travelport is a place of opportunity. It's our incredible team that makes our company great - our people drive our winning culture. What's Travelport? Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel's complex ecosystem. What does a great Senior Software Development Engineer do? Working as part of the Global Enterprise Technology Solutions function, you will be the lead developer and support the day-to-day operations related to integration of applications and processes that support the People (Human Resources) function, Sales, Finance, and other business functions. You will be interacting with developers and SME from various business units to drive process improvements and synergy between applications through system integrations. Responsibilities: Support the complex delivery of business needs and partnership in the execution and delivery of applications / internal business systems aligned to Travelport technology and commercial strategy. Engages and contributes to leadership discussions to gain understanding of long-term technology impacts Ensures team goals are met and releases are delivered in a timely manner. Support scoping, sign-off and subsequent day to day management of application delivery programs/projects, ensuring that the creation of the project deliverables are completed within the specified constraints of time, cost and benefits and to the required standard of quality Interacts with and influences multiple work groups within and outside of functional area including vendors/managed service partners. Working closely with other team members ensuring functional development work, maintenance and support production activities are completed in adherence to Travelport technology standards within agreed upon timelines. Support compliance of platform, application and/or global architectural standards with COE architecture team and in compliance with Technology Enterprise Process. Generates ideas to improve overall system design and/or streamline delivery of product/system Ensures high quality design is delivered on time and to specifications. Focused on efficiencies, high performance, high reliability, quality of user experience and architectural alignment of solutions. What we look for/who would prosper in this role? Hands on technical and functional knowledge in Oracle Core HR and other modules in Oracle HCM. Understands the delivery of multiple applications to clients and how two or more applications/products could be applied to client needs Identifies opportunities and understands how to create business cases based on technical knowledge and understanding of client needs Experience Summary 10+ years relevant extensive experience working on Oracle Integration Cloud, PAAS - SAAS connectivity. Experience with at least one significant interface implementation using Oracle Integration Cloud implementation project including the following phases: requirements, fit/gap analysis, solution design, SIT, UAT, training and deployment. End to End integration design between Oracle EBS Cloud, Microsoft Azure, CRM Modules like CPQ, Sales Cloud, HCM using various connectors in Oracle Integration Cloud. Experience working with individuals and teams in a global matrixed business environment. Experience developing, deploying, or supporting commercial, customer facing solutions (either distributed, cloud or mainframe applications / internal business systems.) Given depth and breadth of domain knowledge and experience, can drive and complete multiple assignments on time and quality. Ideally has held positions in applications supporting HR function in software development, operations and other technical areas in career demonstrating well rounded and deep command of cross technology disciplines. Possess certifications from Oracle in Global HR as well as at least two of the following modules: Absence Management, Workforce Compensation, Recruiting & Time off & Labor. As we evolve and grow as a business, so will you. You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what's been done before, and be bold to win! These are just a few of our employee's favourite benefits/perks... You'll be part of a dynamic and diverse team spread globally and managing applications that support the entire organization. Flexible working conditions Interested? We'd love for you to get in touch! Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills & experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there. We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
Application Support Lead We're hiring! Aon are currently recruiting an Application Support Lead to join our team in London. The Application Support Lead will be primarily responsible for building out a new Application Support team within Aon Tyche. The role will involve defining processes and standards, creating a team, and running a best-in-class Application Support function to provide second-line business and technical support for our rapidly growing client base across all Aon Tyche applications (both hosted and installed). About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon's software platform, Tyche, is used by some of the largest life, non-life, composite and pension firms worldwide, which benefit from the ground-breaking capabilities that Tyche gives them. Our consulting team provides a full breadth of actuarial services with a focus on Tyche implementations and developing solutions in Tyche. We have a strong team of outstanding developers and our IT team offer fully hosted solutions Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as an Application Support Lead: Working with key individuals across IT, Product Development and Delivery functions, to define the processes and standards for all support tickets; In conjunction with Infrastructure Support, ensure that the IT applications remain consistently available to all users through the management of tickets, root cause elimination of issues and implementation of appropriate practices and procedures; Building a strong, independent team of Business and Technical Support Analysts to provide global support for our web and desktop products; Spending time working with product teams, learning the applications and their support needs; Building a knowledge base and documentation to allow the team to scale and provide efficient support for clients; Defining and manage a set of metrics vital to supervise the support and application experience for clients. These should include both ticketing and application environment metrics (such as up-time, page load times etc); Working with the wider business to ensure SLAs are being met and are reasonably defined in contracts; Working with Product Leads to define development roadmap items to improve supportability for the product (both from a business and technical perspective) and support the development teams in delivering the right solutions; Effectively manage and prioritise requests or incidents using appropriate tooling and via appropriate communication channels (e.g. phone, email, helpdesk ticket); Being a "Support evangelist" across the organisation, working with product development teams to think about this from product inception; building in the right reporting mechanisms from the start; Managing the scheduling and delivery of plannable support tasks such as client upgrades and service requests. Where necessary work with the wider Development and IT Support teams to ensure all key personnel are available; Ensuring correct tracking of chargeable tasks through appropriate mechanisms such as time reporting; Being the voice of the client for application support, reporting back to management and driving for change and improvement; Building training materials and deliver training for new clients, working with the business to ensure appropriate content and expertise is available; Managing Major Incidents, ensuring that the right people from product, IT, delivery and business functions are involved, and providing clear actions and oversight; Building a training programme for new starters for the support function likely to include focused training and product rotation; Working with the product and business leads to build knowledge transfer into the organisation - particularly to begin with as the support function is built out; Working with management to define growth and resourcing plans for the support function as it grows. This is likely to include roles across multiple locations globally; Where required, provide support services through management of shift rotas of staff; The nature of the role may require out of hours working from time to time to support a global client base; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Degree or equivalent qualification in a computer/business related discipline; Working in a software support function to at least a senior level; Building and managing teams; Supporting hosted applications preferably in Azure; Experience providing appropriate support and expertise on on-prem installations to client users and IT teams; Knowledge of IT Service Management tools and processes e.g. ITIL; Strong knowledge of using and configuring issue management and CMS systems; A strong analytical mindset; Proven ability to work successfully with colleagues and clients in a high pressure situation; Clear communicator; Positive attitude and customer focus with excellent time management skills; Willingness to share knowledge and build a supportive culture; Ability and willingness to research best practices, adjust as appropriate and implement within a new environment; Good to have: Insurance or Finance domain experience; Working knowledge of ITIL and Microsoft Operations Framework; Major incident experience; ServiceNow; Delivering training; Azure; Experience using Microsoft SQL Server; Experience of SaaS support. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.
Sep 21, 2022
Full time
Application Support Lead We're hiring! Aon are currently recruiting an Application Support Lead to join our team in London. The Application Support Lead will be primarily responsible for building out a new Application Support team within Aon Tyche. The role will involve defining processes and standards, creating a team, and running a best-in-class Application Support function to provide second-line business and technical support for our rapidly growing client base across all Aon Tyche applications (both hosted and installed). About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon's software platform, Tyche, is used by some of the largest life, non-life, composite and pension firms worldwide, which benefit from the ground-breaking capabilities that Tyche gives them. Our consulting team provides a full breadth of actuarial services with a focus on Tyche implementations and developing solutions in Tyche. We have a strong team of outstanding developers and our IT team offer fully hosted solutions Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as an Application Support Lead: Working with key individuals across IT, Product Development and Delivery functions, to define the processes and standards for all support tickets; In conjunction with Infrastructure Support, ensure that the IT applications remain consistently available to all users through the management of tickets, root cause elimination of issues and implementation of appropriate practices and procedures; Building a strong, independent team of Business and Technical Support Analysts to provide global support for our web and desktop products; Spending time working with product teams, learning the applications and their support needs; Building a knowledge base and documentation to allow the team to scale and provide efficient support for clients; Defining and manage a set of metrics vital to supervise the support and application experience for clients. These should include both ticketing and application environment metrics (such as up-time, page load times etc); Working with the wider business to ensure SLAs are being met and are reasonably defined in contracts; Working with Product Leads to define development roadmap items to improve supportability for the product (both from a business and technical perspective) and support the development teams in delivering the right solutions; Effectively manage and prioritise requests or incidents using appropriate tooling and via appropriate communication channels (e.g. phone, email, helpdesk ticket); Being a "Support evangelist" across the organisation, working with product development teams to think about this from product inception; building in the right reporting mechanisms from the start; Managing the scheduling and delivery of plannable support tasks such as client upgrades and service requests. Where necessary work with the wider Development and IT Support teams to ensure all key personnel are available; Ensuring correct tracking of chargeable tasks through appropriate mechanisms such as time reporting; Being the voice of the client for application support, reporting back to management and driving for change and improvement; Building training materials and deliver training for new clients, working with the business to ensure appropriate content and expertise is available; Managing Major Incidents, ensuring that the right people from product, IT, delivery and business functions are involved, and providing clear actions and oversight; Building a training programme for new starters for the support function likely to include focused training and product rotation; Working with the product and business leads to build knowledge transfer into the organisation - particularly to begin with as the support function is built out; Working with management to define growth and resourcing plans for the support function as it grows. This is likely to include roles across multiple locations globally; Where required, provide support services through management of shift rotas of staff; The nature of the role may require out of hours working from time to time to support a global client base; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Degree or equivalent qualification in a computer/business related discipline; Working in a software support function to at least a senior level; Building and managing teams; Supporting hosted applications preferably in Azure; Experience providing appropriate support and expertise on on-prem installations to client users and IT teams; Knowledge of IT Service Management tools and processes e.g. ITIL; Strong knowledge of using and configuring issue management and CMS systems; A strong analytical mindset; Proven ability to work successfully with colleagues and clients in a high pressure situation; Clear communicator; Positive attitude and customer focus with excellent time management skills; Willingness to share knowledge and build a supportive culture; Ability and willingness to research best practices, adjust as appropriate and implement within a new environment; Good to have: Insurance or Finance domain experience; Working knowledge of ITIL and Microsoft Operations Framework; Major incident experience; ServiceNow; Delivering training; Azure; Experience using Microsoft SQL Server; Experience of SaaS support. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through four business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Technology (ET) - ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. Supplier EcoSystem Services - brings a consistent approach, supporting technology and best practices tomanaging contracts right across EY, working closely with Procurement Services, budget holders and our many user communities. The opportunity The Supplier EcoSystem Services (SES) maintains a global Software Asset Management (SAM) team accountable for targeted optimization of complex, high value software contracts which underpin our business. This team is tightly linked to contract performance management and to EYs procurement function. SES seeks a senior, highly experienced Software Licensing and SAM leader to join our management team and proactively drive the maximum value from these contracts, complementing the existing teams' skills. Building on the successes of recent years, this role will work closely with existing line managers, stakeholders and team members. The primary focus of this role will however be to engage with new requests and projects relating to licensing risk and opportunity, assuring the quality of work, design solutions, manage engagements and achieve the best commercial outcomes for EY. The successful candidate will need to be a strong communicator, experienced people and task manager, a licensing specialist experienced with a wide range of vendors and have good process design experience. You should be very familiar with Service Management, since SaaS / IaaS / PaaS cloud delivery is rapidly growing as the largest agreement type within EYs portfolio and be able to demonstrate excellent contract interpretation and risk assessment experience. You must also possess the commercial, analytical and negotiation skills necessary to lead audit defense engagements in often tense projects with sometimes hostile software vendors. You will be directly involved with some of the largest most complex software licensing contracts in the world, across a wide range of global class vendors. This will be a great opportunity for candidates seeking exposure to EYs leadership PPPED community, the ability to make a real financial difference for EY and will present a significant career growth opportunity once the role is established. The role will require occasional travel, in country and internationally including India, US, UK or other destinations. Your key responsibilities Operating as a subject matter expert and trusted advisor in the domain of software licensing and optimization. Designing and implementing approaches to meeting client requirements according to specific organizational and technology environments. Leading teams to deliver SAM engagements for internal clients, ensuring that the agreed scope of work is delivered to the required standards, reporting to one of the practice's partners or directors. Supervising and coaching junior members of staff to help them realize their full potential. Quality assuring the team's work. Budgeting and monitoring the financial performance of projects in order to meet profitability targets. Skills and attributes for success To qualify for the role, you must have A technical degree or technical qualification 6-10+ years of proven experience in Software Asset and License Management working in large corporate environment High level of drive, commitment to achieving solutions and ability to work under pressure Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into workable solutions which can then be delivered Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating operations with technology skills Quickly establishes credibility with peers and stakeholders Strong stakeholder and supplier management skills Proven experience of Software Contract Analysis and Reporting methodology Proven experience of leading cross-functional teams, conflict resolution and supplier performance management Knowledge and proven experience of managing legacy perpetual license agreements alongside new subscription-based models (e.g. Software as a Service) Proven track record of leading resolution of software license compliance issues, minimising financial impacts Commercial mindset - high value / business contract and license process expertise including ongoing commercial management, re-negotiation and execution for multi-£M spend Commercial awareness of delivering results to improve competitive advantage and profit margins Experience of developing and implementing operational priorities - can provide evidence of previous operational decisions and their outcomes (including planning, budgeting and implementation) Financial acumen - proven experience of managing to budgets Market and industry awareness - depth and breadth of knowledge within the IT industry Proven abilities to manage server software licensing models and product use rights across major software vendors. Experience in working with high-value software contracts with vendors such as Microsoft, IBM, and Oracle Experience in Cloud consumption management, ability to identify cost saving opportunities and optimization Ideally, you'll also have Ideally Microsoft Certified (e.g. MCP SAM) Big 4 experience and training At least three years' experience in the delivery of Software License reviews/audits Experience of working internationally What we look for To be successful in this role, you must be an intelligent self-starter with a positive can-do attitude who takes ownership and responsibility of their work You should be able to work effectively in a home/remote office environment You should enjoy learning new things in a rapid changing international environment with many deliverables and competing priorities and stakeholders You will be someone willing to constructively challenge, yet reach a positive balance with EY's best interests at the core of your decision making You should have truly excellent communication skills, able to confidently and concisely communicate with a wide range of people, roles and seniorities What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology..... click apply for full job details
Feb 01, 2022
Full time
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through four business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Technology (ET) - ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. Supplier EcoSystem Services - brings a consistent approach, supporting technology and best practices tomanaging contracts right across EY, working closely with Procurement Services, budget holders and our many user communities. The opportunity The Supplier EcoSystem Services (SES) maintains a global Software Asset Management (SAM) team accountable for targeted optimization of complex, high value software contracts which underpin our business. This team is tightly linked to contract performance management and to EYs procurement function. SES seeks a senior, highly experienced Software Licensing and SAM leader to join our management team and proactively drive the maximum value from these contracts, complementing the existing teams' skills. Building on the successes of recent years, this role will work closely with existing line managers, stakeholders and team members. The primary focus of this role will however be to engage with new requests and projects relating to licensing risk and opportunity, assuring the quality of work, design solutions, manage engagements and achieve the best commercial outcomes for EY. The successful candidate will need to be a strong communicator, experienced people and task manager, a licensing specialist experienced with a wide range of vendors and have good process design experience. You should be very familiar with Service Management, since SaaS / IaaS / PaaS cloud delivery is rapidly growing as the largest agreement type within EYs portfolio and be able to demonstrate excellent contract interpretation and risk assessment experience. You must also possess the commercial, analytical and negotiation skills necessary to lead audit defense engagements in often tense projects with sometimes hostile software vendors. You will be directly involved with some of the largest most complex software licensing contracts in the world, across a wide range of global class vendors. This will be a great opportunity for candidates seeking exposure to EYs leadership PPPED community, the ability to make a real financial difference for EY and will present a significant career growth opportunity once the role is established. The role will require occasional travel, in country and internationally including India, US, UK or other destinations. Your key responsibilities Operating as a subject matter expert and trusted advisor in the domain of software licensing and optimization. Designing and implementing approaches to meeting client requirements according to specific organizational and technology environments. Leading teams to deliver SAM engagements for internal clients, ensuring that the agreed scope of work is delivered to the required standards, reporting to one of the practice's partners or directors. Supervising and coaching junior members of staff to help them realize their full potential. Quality assuring the team's work. Budgeting and monitoring the financial performance of projects in order to meet profitability targets. Skills and attributes for success To qualify for the role, you must have A technical degree or technical qualification 6-10+ years of proven experience in Software Asset and License Management working in large corporate environment High level of drive, commitment to achieving solutions and ability to work under pressure Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into workable solutions which can then be delivered Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating operations with technology skills Quickly establishes credibility with peers and stakeholders Strong stakeholder and supplier management skills Proven experience of Software Contract Analysis and Reporting methodology Proven experience of leading cross-functional teams, conflict resolution and supplier performance management Knowledge and proven experience of managing legacy perpetual license agreements alongside new subscription-based models (e.g. Software as a Service) Proven track record of leading resolution of software license compliance issues, minimising financial impacts Commercial mindset - high value / business contract and license process expertise including ongoing commercial management, re-negotiation and execution for multi-£M spend Commercial awareness of delivering results to improve competitive advantage and profit margins Experience of developing and implementing operational priorities - can provide evidence of previous operational decisions and their outcomes (including planning, budgeting and implementation) Financial acumen - proven experience of managing to budgets Market and industry awareness - depth and breadth of knowledge within the IT industry Proven abilities to manage server software licensing models and product use rights across major software vendors. Experience in working with high-value software contracts with vendors such as Microsoft, IBM, and Oracle Experience in Cloud consumption management, ability to identify cost saving opportunities and optimization Ideally, you'll also have Ideally Microsoft Certified (e.g. MCP SAM) Big 4 experience and training At least three years' experience in the delivery of Software License reviews/audits Experience of working internationally What we look for To be successful in this role, you must be an intelligent self-starter with a positive can-do attitude who takes ownership and responsibility of their work You should be able to work effectively in a home/remote office environment You should enjoy learning new things in a rapid changing international environment with many deliverables and competing priorities and stakeholders You will be someone willing to constructively challenge, yet reach a positive balance with EY's best interests at the core of your decision making You should have truly excellent communication skills, able to confidently and concisely communicate with a wide range of people, roles and seniorities What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology..... click apply for full job details
Cloud Security Consultant £50k-£95k DOE + Benefits Positions UK-Wide Permanent As a trusted and preferred recruitment partner to this prestigious global consultancy, we have been asked to assist in the hire of Cloud Security Consultant's to join them in a technical client-facing role supporting and guiding clients with their Cloud migrations or security improvements to existing or expanding cloud adoption. What You'll Do -Help create and develop enterprise security use cases which align to the clients Cloud Security strategy and security baseline. -Design, develop and build security reference architectures for public, private and hybrid cloud-based systems. -Identity, design and deploy solutions to secure cloud usage. -Work with the wider business to develop standards, choose appropriate technology solutions and enable complete integration with or migration of clients' environments. -Identity, recommend and co-ordinate training sessions to coach others about security relevant technologies, processes, and tools. Mixed Experience of the Below Required -Security, configuration, and deployment models for 'as a service' systems (SaaS, PaaS, IaaS, FaaS) -Experience of cloud platforms (AWS, Azure, Google Cloud / GCP) -Design and implementation of secure cloud architectures and designs -Cloud protection and governance at various levels from network to applications -Service oriented architecture (SOA) and microservices -Secure software development -Threat modelling and design reviews of new technologies -Deployment orchestration, automation and security configuration management. Our client offers the chance to not only work on the UK's most exciting projects, but long-term career prospects, professional development, and a comprehensive and personalised benefits package. Applications are accepted from candidates at varying levels of experience. Your experience level will be assessed through interviews which will be the base for deciding the level of role offered if successful. Note: Part of working for a consultancy in a client-based role means you will need to be fully mobile and flexible with working location. You will be assigned a base location (closest to your home). You can claim expenses for travel from that base location to client site. You can also claim expenses for any overnight stays needed away from home. Base Locations are located across all parts of the UK. This position would be suitable for those who have held the following titles: Cloud Security Consultant, Cloud Security Engineer, Cloud Security Analyst, Cloud Security Architect, Cloud Security Specialist, Cloud Security SME, IT Security Consultant, SecOps Engineer, Security DevOps Engineer. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers since 1997. We will never send your CV anywhere without your authorisation and only after you have seen the complete details on this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client we donate £1 to The Born Free Foundation ().
Oct 01, 2021
Full time
Cloud Security Consultant £50k-£95k DOE + Benefits Positions UK-Wide Permanent As a trusted and preferred recruitment partner to this prestigious global consultancy, we have been asked to assist in the hire of Cloud Security Consultant's to join them in a technical client-facing role supporting and guiding clients with their Cloud migrations or security improvements to existing or expanding cloud adoption. What You'll Do -Help create and develop enterprise security use cases which align to the clients Cloud Security strategy and security baseline. -Design, develop and build security reference architectures for public, private and hybrid cloud-based systems. -Identity, design and deploy solutions to secure cloud usage. -Work with the wider business to develop standards, choose appropriate technology solutions and enable complete integration with or migration of clients' environments. -Identity, recommend and co-ordinate training sessions to coach others about security relevant technologies, processes, and tools. Mixed Experience of the Below Required -Security, configuration, and deployment models for 'as a service' systems (SaaS, PaaS, IaaS, FaaS) -Experience of cloud platforms (AWS, Azure, Google Cloud / GCP) -Design and implementation of secure cloud architectures and designs -Cloud protection and governance at various levels from network to applications -Service oriented architecture (SOA) and microservices -Secure software development -Threat modelling and design reviews of new technologies -Deployment orchestration, automation and security configuration management. Our client offers the chance to not only work on the UK's most exciting projects, but long-term career prospects, professional development, and a comprehensive and personalised benefits package. Applications are accepted from candidates at varying levels of experience. Your experience level will be assessed through interviews which will be the base for deciding the level of role offered if successful. Note: Part of working for a consultancy in a client-based role means you will need to be fully mobile and flexible with working location. You will be assigned a base location (closest to your home). You can claim expenses for travel from that base location to client site. You can also claim expenses for any overnight stays needed away from home. Base Locations are located across all parts of the UK. This position would be suitable for those who have held the following titles: Cloud Security Consultant, Cloud Security Engineer, Cloud Security Analyst, Cloud Security Architect, Cloud Security Specialist, Cloud Security SME, IT Security Consultant, SecOps Engineer, Security DevOps Engineer. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers since 1997. We will never send your CV anywhere without your authorisation and only after you have seen the complete details on this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client we donate £1 to The Born Free Foundation ().
Pre-Sales Consultant or Implementation Consultant (to move into Pre-Sales) with ERP software experience for new role based from home anywhere in the UK to work for a consultancy who are authors of their own feature rich ERP software for manufacturing, food & beverages, distribution, finance, E-commerce, EDI, warehousing and supply chain. Salary to £45k + £20k bonus, £5k car allowance, pension, laptop and mobile.
Our client's ERP software is a complete business solution built on .Net with a SQL Server back-end and covers accounting, order processing, manufacturing, administration, inventory control, warehousing and E-commerce for SME's in key vertical markets. As the software author, they have the advantage of being able to customise and alter their ERP software so that it fits perfectly with the clients' needs allowing businesses to have complete control over their operations.
It can be sold as an on-premise or SaaS product or in the Cloud and can be heavily tailored to meet each client's needs. With 25 years experience in this field, this ERP software company is well positioned to continue their growth this year and they have an extensive client base with excellent customer relationships.
You will support the sales process by providing ERP software solutions expertise to the sales team, by gaining an understanding of the client's business requirements, looking for their pain points and selling the benefits of the software which can be customised specifically to meet their needs. You will influence the product road map and deliver presentations and quality tailored software demonstrations with the aim of achieving 2 - 3 deals per month.
If you are an ERP Consultant looking to move into a Pre-Sales role, they can provide the necessary training to enable you to become successful in pre-sales as long as you have the personality, drive and ambition.
Your background:
*At least 3 years ERP software experience in an implementation, consulting or Pre-Sales role
*The ability to understand and recognise key business issues and to analyse business processes
*Independent and self-motivated, with excellent inter personal skills and communication
*Able to present and demonstrate ERP software to wide and varied audiences
*Charismatic and pro-active with the personality to engage and persuade potential customers
*A basic understanding of SQL would be useful
*Happy to travel within the UK and Ireland
*Strong work ethic, keen to be part of a dynamic and fast paced environment
There has never been a better time to join this successful and expanding ERP software company; there is strong demand for their product, the market is buoyant and the career opportunities are excellent. Please contact Jake King or Carolyn MacLurg at Ambis for further information on this superb opportunity
Feb 21, 2016
Pre-Sales Consultant or Implementation Consultant (to move into Pre-Sales) with ERP software experience for new role based from home anywhere in the UK to work for a consultancy who are authors of their own feature rich ERP software for manufacturing, food & beverages, distribution, finance, E-commerce, EDI, warehousing and supply chain. Salary to £45k + £20k bonus, £5k car allowance, pension, laptop and mobile.
Our client's ERP software is a complete business solution built on .Net with a SQL Server back-end and covers accounting, order processing, manufacturing, administration, inventory control, warehousing and E-commerce for SME's in key vertical markets. As the software author, they have the advantage of being able to customise and alter their ERP software so that it fits perfectly with the clients' needs allowing businesses to have complete control over their operations.
It can be sold as an on-premise or SaaS product or in the Cloud and can be heavily tailored to meet each client's needs. With 25 years experience in this field, this ERP software company is well positioned to continue their growth this year and they have an extensive client base with excellent customer relationships.
You will support the sales process by providing ERP software solutions expertise to the sales team, by gaining an understanding of the client's business requirements, looking for their pain points and selling the benefits of the software which can be customised specifically to meet their needs. You will influence the product road map and deliver presentations and quality tailored software demonstrations with the aim of achieving 2 - 3 deals per month.
If you are an ERP Consultant looking to move into a Pre-Sales role, they can provide the necessary training to enable you to become successful in pre-sales as long as you have the personality, drive and ambition.
Your background:
*At least 3 years ERP software experience in an implementation, consulting or Pre-Sales role
*The ability to understand and recognise key business issues and to analyse business processes
*Independent and self-motivated, with excellent inter personal skills and communication
*Able to present and demonstrate ERP software to wide and varied audiences
*Charismatic and pro-active with the personality to engage and persuade potential customers
*A basic understanding of SQL would be useful
*Happy to travel within the UK and Ireland
*Strong work ethic, keen to be part of a dynamic and fast paced environment
There has never been a better time to join this successful and expanding ERP software company; there is strong demand for their product, the market is buoyant and the career opportunities are excellent. Please contact Jake King or Carolyn MacLurg at Ambis for further information on this superb opportunity