Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Fully Remote EMEA Region SaaS Solutions Company 6 Month FTC with possible extension or permanent opportunity if project successful. Project Manager - Website Redesign EMEA Project Manager opportunity for growing global leader in voice SaaS solutions to work across the EMEA division with the EdTech sector. A proactive and versatile Project Manager able work autonomously and as part of a cross functional team with at least 4 years experience in a similar level marketing role ideally with experience redesigning websites. Job Summary: We are looking for a highly motivated Project Manager for a 6 month FTC to spearhead the redesign of our client's company website. The successful candidate will be responsible for overseeing all aspects of the implementation of the new web design, translations and launch. This is an exciting opportunity to make a significant impact on our company's online presence and enhance the user experience for the clients and candidates. Key Responsibilities: Collaborate with cross-functional teams, including design, development, and marketing to define project goals, requirements, and timelines. Develop a comprehensive project roadmap the website redesign, prioritizing features and enhancements based on business objectives and user feedback. Work closely with UX/UI designers to create wireframes, prototypes, and user flows that align with the project vision and goals. Manage the development process, ensuring timely delivery of high-quality deliverables while adhering to project milestones and budget constraints. Monitor website performance and make recommendations on performance and SEO strategies Stay informed about industry best practices, emerging technologies, and design trends to drive continuous innovation and improvement. Education and Experience Requirements: Proven track record of successfully managing website projects preferably in a B2B or SaaS environment. Strong understanding of SEO, performance, user-centered design principles, UX/UI best practices, and web development technologies. Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels. Analytical mindset with proficiency in data analysis tools and techniques to inform decision-making. Experience with project management tools (e.g., JIRA, Asana, Trello, Project) is a plus. Autonomous and proactive High level of organization and attention to detail Comfort with multi-tasking in a deadline-driven environment Excellent time management skills Strong interpersonal, communication and social abilities Work hours and benefits Competitive salary depending on experience We give you the freedom to work remotely from home A friendly team of professionals to work with
May 18, 2024
Full time
Fully Remote EMEA Region SaaS Solutions Company 6 Month FTC with possible extension or permanent opportunity if project successful. Project Manager - Website Redesign EMEA Project Manager opportunity for growing global leader in voice SaaS solutions to work across the EMEA division with the EdTech sector. A proactive and versatile Project Manager able work autonomously and as part of a cross functional team with at least 4 years experience in a similar level marketing role ideally with experience redesigning websites. Job Summary: We are looking for a highly motivated Project Manager for a 6 month FTC to spearhead the redesign of our client's company website. The successful candidate will be responsible for overseeing all aspects of the implementation of the new web design, translations and launch. This is an exciting opportunity to make a significant impact on our company's online presence and enhance the user experience for the clients and candidates. Key Responsibilities: Collaborate with cross-functional teams, including design, development, and marketing to define project goals, requirements, and timelines. Develop a comprehensive project roadmap the website redesign, prioritizing features and enhancements based on business objectives and user feedback. Work closely with UX/UI designers to create wireframes, prototypes, and user flows that align with the project vision and goals. Manage the development process, ensuring timely delivery of high-quality deliverables while adhering to project milestones and budget constraints. Monitor website performance and make recommendations on performance and SEO strategies Stay informed about industry best practices, emerging technologies, and design trends to drive continuous innovation and improvement. Education and Experience Requirements: Proven track record of successfully managing website projects preferably in a B2B or SaaS environment. Strong understanding of SEO, performance, user-centered design principles, UX/UI best practices, and web development technologies. Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels. Analytical mindset with proficiency in data analysis tools and techniques to inform decision-making. Experience with project management tools (e.g., JIRA, Asana, Trello, Project) is a plus. Autonomous and proactive High level of organization and attention to detail Comfort with multi-tasking in a deadline-driven environment Excellent time management skills Strong interpersonal, communication and social abilities Work hours and benefits Competitive salary depending on experience We give you the freedom to work remotely from home A friendly team of professionals to work with
A Full Stack Senior Developer proficient in Node.js and Nest.js is needed to join our dynamic team in Net Hub, based in Manchester. This role offers a hybrid working model, requiring a minimum of three days per week in-office presence. About Us At Net Hub, we've developed a free online networking platform tailored to connecting people with the right business contacts. For users, our platform streamlines lead generation, provides a space to connect with your groups and allows you to promote your business. For networking group owners, trade associations and other managers of business groups our platform provides tools to curate their membership through tools such as event management, subscription management, group portals and extensive communications tools. Net Hub has several web and mobile applications to provide these tools. Role Overview As a Full Stack Developer, you'll be an integral part of our ambitious team, contributing your expertise to enhance our platform's functionality and user experience. This will involve backend and frontend work on the web platforms. Key Responsibilities: Collaborate with cross-functional teams to define, design, and ship new features Develop high-quality, reusable, and efficient code using React, Node.js, and NestJS Backend development supporting core WebApp and Mobile Applications Frontend development of web applications Optimise applications for maximum speed and scalability Implement responsive and adaptive user interfaces Conduct code reviews and provide constructive feedback to peers Troubleshoot and debug issues as they arise Stay up-to-date with emerging technologies and best practices Qualifications, Skills & Experience: Bachelor's degree in Computer Science, Engineering, or a related field 1-3+ years of professional experience as a software engineer (employed or git provable) Proficiency in React.js and its core principles Strong knowledge of Node.js and experience building RESTful APIs. Experience with NestJS or similar Node.js frameworks Solid understanding of web markup, including HTML5 and CSS3 MongoDB proficiency (2+ years production experience). Typescript 2+ years Experience with version control systems (i.e. BitBucket) Excellent problem-solving and communication skills Effective communications skills Ability to work effectively in a fast-paced environment and meet deadlines Nice to Have: Experience with Python / Django iOS / Android development experience Kotlin knowledge and experience Swift development knowledge DevOps Experience with AWS Benefits: Competitive salary and benefits package Opportunity for professional growth and career development Flexible working hours and remote work options Collaborative and inclusive work environment Regular team outings and social events Health insurance Employee share scheme Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous experience in and job titles including; Node Developer, React Developer, Android Developer, Javascript Engineer, Java Developer, Full Stack Developer, Web Developer, Full Stack Web Developer may be considered.
May 18, 2024
Full time
A Full Stack Senior Developer proficient in Node.js and Nest.js is needed to join our dynamic team in Net Hub, based in Manchester. This role offers a hybrid working model, requiring a minimum of three days per week in-office presence. About Us At Net Hub, we've developed a free online networking platform tailored to connecting people with the right business contacts. For users, our platform streamlines lead generation, provides a space to connect with your groups and allows you to promote your business. For networking group owners, trade associations and other managers of business groups our platform provides tools to curate their membership through tools such as event management, subscription management, group portals and extensive communications tools. Net Hub has several web and mobile applications to provide these tools. Role Overview As a Full Stack Developer, you'll be an integral part of our ambitious team, contributing your expertise to enhance our platform's functionality and user experience. This will involve backend and frontend work on the web platforms. Key Responsibilities: Collaborate with cross-functional teams to define, design, and ship new features Develop high-quality, reusable, and efficient code using React, Node.js, and NestJS Backend development supporting core WebApp and Mobile Applications Frontend development of web applications Optimise applications for maximum speed and scalability Implement responsive and adaptive user interfaces Conduct code reviews and provide constructive feedback to peers Troubleshoot and debug issues as they arise Stay up-to-date with emerging technologies and best practices Qualifications, Skills & Experience: Bachelor's degree in Computer Science, Engineering, or a related field 1-3+ years of professional experience as a software engineer (employed or git provable) Proficiency in React.js and its core principles Strong knowledge of Node.js and experience building RESTful APIs. Experience with NestJS or similar Node.js frameworks Solid understanding of web markup, including HTML5 and CSS3 MongoDB proficiency (2+ years production experience). Typescript 2+ years Experience with version control systems (i.e. BitBucket) Excellent problem-solving and communication skills Effective communications skills Ability to work effectively in a fast-paced environment and meet deadlines Nice to Have: Experience with Python / Django iOS / Android development experience Kotlin knowledge and experience Swift development knowledge DevOps Experience with AWS Benefits: Competitive salary and benefits package Opportunity for professional growth and career development Flexible working hours and remote work options Collaborative and inclusive work environment Regular team outings and social events Health insurance Employee share scheme Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous experience in and job titles including; Node Developer, React Developer, Android Developer, Javascript Engineer, Java Developer, Full Stack Developer, Web Developer, Full Stack Web Developer may be considered.
Mindvalley is the leading and most promising ed-tech company to date. We dominate the US market for Personal Growth Education. We are empowering athletes within every major US sports team and promoting successful learning strategies in major companies. We innovate tools that induce enlightenment within every aspect of human life. We are seeking the best engineers to build the best and most advanced education platform our species has seen. The goal to mark our success is: powering up to 100 countries, powering every Fortune 500 company, and progressing humanity towards a better future. The Role As a Senior Product Manager at Mindvalley, you'll be a driving force in our product development efforts. Your role involves conducting market research, defining a compelling product vision and strategy, and managing the product roadmap to align with our mission. Collaboration with cross-functional teams, prioritizing features, and leading development in agile environments will be central to your responsibilities. You'll oversee user testing, execute product launches, and use data analytics and user feedback to continuously improve products and enhance the user experience. Your strategic leadership and commitment to innovation will play a crucial role in our mission to transform education and personal growth. What you will do: Product Strategy and Vision: Conduct market research, identifying opportunities, and navigating complex gaps in the education and personal growth industry. Define and own a product vision and strategy that aligns seamlessly with Mindvalley's mission. Develop and maintain the product roadmap, outlining intricate strategic directions and prioritizing feature development in a product ecosystem. Monitor and analyze competitor products and market trends, providing thought leadership to shape the product decisions of the organization. Product Development and Execution: Collaborate effortlessly with cross-functional teams to gather and document intricate product requirements. Prioritize features and enhancements based on user insights, business goals, and technical constraints. Lead and guide development teams in agile environments, providing practical insights and ensuring the timely delivery of critical projects. Oversee the execution of user testing and validation for product features, ensuring alignment with user expectations. Plan and execute product launches, including marketing and communication strategies,in challenging markets. Product Performance and Improvement: Utilize data analytics and user feedback to measure the performance of products, identifying areas for improvement. Implement an iterative approach to product development, continuously enhancing and optimizing existing products. Maintain focus on the user experience, making data-driven decisions to elevate user satisfaction throughout our customer journeys. Act as a thought leader, keeping stakeholders informed about complex product progress and performance, and ensuring alignment with business goals. Advanced Market Analysis: Mastery of conducting advanced market research, analyzing intricate industry trends, and providing visionary insights. Advanced Product Development Tools: Expertise in product management and development tools such as Jira, Trello, or similar, with the ability to navigate even the most complex requirements. Advanced Agile Methodologies: Extensive experience with advanced agile development methodologies like Scrum or Kanban, including the ability to manage the most complex agile teams. Data Analytics Mastery: Profound mastery of advanced data analytics tools, making data-driven decisions in the face of complex and multifaceted data challenges. UX/UI Expertise: Expert-level understanding of user experience (UX) and user interface (UI) design principles, with the ability to solve the most intricate design problems. Thought Leadership: Proven thought leadership abilities, bringing innovative solutions to complex problems and challenging the status quo. Expert Communication: Exceptional communication skills to convey complex product vision and requirements to cross-functional teams and stakeholders. Influential Leadership: Proven leadership qualities to influence and guide teams without direct authority, even in the most complex and dynamic environments. Adaptability and Resilience: Resilience and adaptability to excel in the face of the most complex, dynamic, and challenging situations. Mentorship and Coaching: Dedication to mentoring and coaching junior Product Managers, sharing knowledge and expertise to develop the next generation of product leaders. Experience: Minimum of 7+ years of experience in product management, with an extensive track record of successfully managing and launching complex digital products, particularly in the tech or education industry. Proven ability to lead and deliver complex projects and navigate intricate product development challenges. Extensive experience in thought leadership and mentoring within a product management team. Product management certification (e.g., Certified Scrum Product Owner) is a significant plus. Mindvalley is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, gender identity or expression, national origin, age, disability, marital status, sexual orientation, or any other legally protected status. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals. How many years of experience do you have as a product manager? Please select Describe a digital product you managed from conception to launch. What was your role and the outcome? What would be your salary expectations for this position (annual gross salary in USD)? What is your notice period? Are you willing to move to Malaysia or do you prefer working remotely? Please select
May 18, 2024
Full time
Mindvalley is the leading and most promising ed-tech company to date. We dominate the US market for Personal Growth Education. We are empowering athletes within every major US sports team and promoting successful learning strategies in major companies. We innovate tools that induce enlightenment within every aspect of human life. We are seeking the best engineers to build the best and most advanced education platform our species has seen. The goal to mark our success is: powering up to 100 countries, powering every Fortune 500 company, and progressing humanity towards a better future. The Role As a Senior Product Manager at Mindvalley, you'll be a driving force in our product development efforts. Your role involves conducting market research, defining a compelling product vision and strategy, and managing the product roadmap to align with our mission. Collaboration with cross-functional teams, prioritizing features, and leading development in agile environments will be central to your responsibilities. You'll oversee user testing, execute product launches, and use data analytics and user feedback to continuously improve products and enhance the user experience. Your strategic leadership and commitment to innovation will play a crucial role in our mission to transform education and personal growth. What you will do: Product Strategy and Vision: Conduct market research, identifying opportunities, and navigating complex gaps in the education and personal growth industry. Define and own a product vision and strategy that aligns seamlessly with Mindvalley's mission. Develop and maintain the product roadmap, outlining intricate strategic directions and prioritizing feature development in a product ecosystem. Monitor and analyze competitor products and market trends, providing thought leadership to shape the product decisions of the organization. Product Development and Execution: Collaborate effortlessly with cross-functional teams to gather and document intricate product requirements. Prioritize features and enhancements based on user insights, business goals, and technical constraints. Lead and guide development teams in agile environments, providing practical insights and ensuring the timely delivery of critical projects. Oversee the execution of user testing and validation for product features, ensuring alignment with user expectations. Plan and execute product launches, including marketing and communication strategies,in challenging markets. Product Performance and Improvement: Utilize data analytics and user feedback to measure the performance of products, identifying areas for improvement. Implement an iterative approach to product development, continuously enhancing and optimizing existing products. Maintain focus on the user experience, making data-driven decisions to elevate user satisfaction throughout our customer journeys. Act as a thought leader, keeping stakeholders informed about complex product progress and performance, and ensuring alignment with business goals. Advanced Market Analysis: Mastery of conducting advanced market research, analyzing intricate industry trends, and providing visionary insights. Advanced Product Development Tools: Expertise in product management and development tools such as Jira, Trello, or similar, with the ability to navigate even the most complex requirements. Advanced Agile Methodologies: Extensive experience with advanced agile development methodologies like Scrum or Kanban, including the ability to manage the most complex agile teams. Data Analytics Mastery: Profound mastery of advanced data analytics tools, making data-driven decisions in the face of complex and multifaceted data challenges. UX/UI Expertise: Expert-level understanding of user experience (UX) and user interface (UI) design principles, with the ability to solve the most intricate design problems. Thought Leadership: Proven thought leadership abilities, bringing innovative solutions to complex problems and challenging the status quo. Expert Communication: Exceptional communication skills to convey complex product vision and requirements to cross-functional teams and stakeholders. Influential Leadership: Proven leadership qualities to influence and guide teams without direct authority, even in the most complex and dynamic environments. Adaptability and Resilience: Resilience and adaptability to excel in the face of the most complex, dynamic, and challenging situations. Mentorship and Coaching: Dedication to mentoring and coaching junior Product Managers, sharing knowledge and expertise to develop the next generation of product leaders. Experience: Minimum of 7+ years of experience in product management, with an extensive track record of successfully managing and launching complex digital products, particularly in the tech or education industry. Proven ability to lead and deliver complex projects and navigate intricate product development challenges. Extensive experience in thought leadership and mentoring within a product management team. Product management certification (e.g., Certified Scrum Product Owner) is a significant plus. Mindvalley is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, gender identity or expression, national origin, age, disability, marital status, sexual orientation, or any other legally protected status. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals. How many years of experience do you have as a product manager? Please select Describe a digital product you managed from conception to launch. What was your role and the outcome? What would be your salary expectations for this position (annual gross salary in USD)? What is your notice period? Are you willing to move to Malaysia or do you prefer working remotely? Please select
At Charles River, we are passionate about improving the quality of people's lives. When you join our global family, you will help create healthier lives for millions of patients and their families. Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. Job Summary As a Product Designer, you are responsible for a set of activities including conducting initial user research, driving a solution vision based on business and user insights, designing desirable and intuitive multi-channel experiences, developing wireframes and visual designs, and iteratively validating solutions with users. If you are interested in using your designing expertise and innovative skills to be part of a company making a difference in the Life Sciences arena, have a passion for Product designing, then we want to talk to you! A truly exciting and unique opportunity awaits you! Note : Very strong UX designing experience required, it's a fully remote role with some occasional travel needs as per business requirements. Charles River Labs is on an exciting journey to modernize the data landscape, There's never been a more exciting time to be on the product designing team at Charles River Labs! Responsibilities: Design and implement visual data products and features Collaborate with product managers and data analysts to understand data requirements and deliver innovative, intuitive data visualization solutions Use your knowledge of data visualization principles to make complex data understandable and accessible to users Constantly iterate and improve on the data products based on user feedback and usage data Qualifications: Very strong professional experience in data visualization or a related field Proficient in data visualization tools such as Tableau, PowerBI, D3.js, etc. Strong understanding of data analysis and interpretation Excellent communication skills to effectively collaborate with cross-functional teams A portfolio that demonstrates strong design and data visualization skills SKILLS: Design, Microsoft BI, Tableau, D3.js, PowerBI, Agile Methodologies, Figma, Business Intelligence (BI), User Interface Design About Corporate Functions The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement. About Charles River Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market. With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021. At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction. For more information, please visit . Job Segment: User Experience, Pharmaceutical, Laboratory, Business Intelligence, Quality Assurance, Technology, Science
May 18, 2024
Full time
At Charles River, we are passionate about improving the quality of people's lives. When you join our global family, you will help create healthier lives for millions of patients and their families. Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. Job Summary As a Product Designer, you are responsible for a set of activities including conducting initial user research, driving a solution vision based on business and user insights, designing desirable and intuitive multi-channel experiences, developing wireframes and visual designs, and iteratively validating solutions with users. If you are interested in using your designing expertise and innovative skills to be part of a company making a difference in the Life Sciences arena, have a passion for Product designing, then we want to talk to you! A truly exciting and unique opportunity awaits you! Note : Very strong UX designing experience required, it's a fully remote role with some occasional travel needs as per business requirements. Charles River Labs is on an exciting journey to modernize the data landscape, There's never been a more exciting time to be on the product designing team at Charles River Labs! Responsibilities: Design and implement visual data products and features Collaborate with product managers and data analysts to understand data requirements and deliver innovative, intuitive data visualization solutions Use your knowledge of data visualization principles to make complex data understandable and accessible to users Constantly iterate and improve on the data products based on user feedback and usage data Qualifications: Very strong professional experience in data visualization or a related field Proficient in data visualization tools such as Tableau, PowerBI, D3.js, etc. Strong understanding of data analysis and interpretation Excellent communication skills to effectively collaborate with cross-functional teams A portfolio that demonstrates strong design and data visualization skills SKILLS: Design, Microsoft BI, Tableau, D3.js, PowerBI, Agile Methodologies, Figma, Business Intelligence (BI), User Interface Design About Corporate Functions The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement. About Charles River Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market. With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021. At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction. For more information, please visit . Job Segment: User Experience, Pharmaceutical, Laboratory, Business Intelligence, Quality Assurance, Technology, Science
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . We are a highly successful, continually fast-growing agency with ambitious plans for the future. We have a unique agency operating model, which makes things different and exciting; and a brilliant, positive culture. It's a fantastic place to work. We are investing in building products that utilise marketing data to drive unrivalled client performance, as a strategic priority. The role sits in the Tools & Automation tea m, alongside our Data Engineering and Platform teams , and reports to the Head of Automation. An example of a tool is: Unity - which brings together a variety of data sources, intelligence handlers and bidding functions that enable SEO and paid search teams to plan activities for the same client more effectively and to improve marketing performance. The right hire will share Croud's values: Passion: loving what you do and being driven to excel with each new project Imagination: meeting challenges creatively and ready to try new ideas Integrity: accountable and always excellent to one another The role of the Senior Software Engineer, in Croud's Tools team, will l ead on developing internal tools to unlock further client revenue potential , supporting the productionisation of solutions and embedding strong engineering practices in Croud . RESPONSIBILITIES Lead on the technical development of client-facing/revenue-driving tools Work with Head of Automation, Head of Data Engineering and other relevant stakeholders to translate the vision on tool ideas into a technical development roadmap. This entails solution design, as well as the planning of MVPs, features, dependencies, infrastructure/environment setup, testing plans, QA, monitoring & logging, maintenance plans, etc. Manage the maintenance and update/upgrade of deployed tools: CI/CD, parity with changing user requirements, technical updates (e.g. changes in third-party APIs), bug fixes, etc Contribute towards the improvement of tools e.g. new features and upgrades Embed best engineering practices across the company so that engineering services are delivered to a consistent quality across clients, offices, in a compliant manner and cost-effectively Further the growth of software engineering capability: As the team - under the postholder's leadership - begins to showcase the business value tools bring to the business, we want to grow the software engineering arm of the team. Communicate the operation and results of these solutions to internal teams and clients to get feedback and ensure work is delivered per expectations. The Senior Software Engineer is accountable for the successful and efficient development of Croud's client-facing/revenue-driving tools. Key performance indicators include the timeliness with which tools/solutions are delivered, their usage, business value it creates (e.g. additional client revenue), internal (and external where appropriate) client satisfaction, and quality of work (whether the solution is fit for purpose and to the required standard). Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. PERSON SPECIFICATION Essential: Excellent Python programming skills Proficient Javascript and SQL Strong applications/system design, deployment and maintenance experience on cloud computing platforms, Google Cloud Platform being highly desirable Demonstrable ability to craft maintainable, scalable code, TDD, SOLID software engineering principles Thorough understanding of software engineering and secure development best practices Strong CI/CD experience, Github Actions being highly desirable Productionising software applications, experience with Docker Familiarity with front end technologies, and the ability to develop and maintain user interfaces, mainly for internal applications (using open source frameworks like Flask, Django, Streamlit would be sufficient in many cases) An ability to communicate clearly and effectively about technical topics with very varied types of stakeholders, from client CMOs to software engineers Highly Desirable: Experience with Google BigQuery Experience with infrastructure automation, Terraform Experience with Data Build Tool (dbt) Google Cloud Certifications COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced maternity and paternity package Life insurance and income protection Medical Cash Plan Pension LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
May 18, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . We are a highly successful, continually fast-growing agency with ambitious plans for the future. We have a unique agency operating model, which makes things different and exciting; and a brilliant, positive culture. It's a fantastic place to work. We are investing in building products that utilise marketing data to drive unrivalled client performance, as a strategic priority. The role sits in the Tools & Automation tea m, alongside our Data Engineering and Platform teams , and reports to the Head of Automation. An example of a tool is: Unity - which brings together a variety of data sources, intelligence handlers and bidding functions that enable SEO and paid search teams to plan activities for the same client more effectively and to improve marketing performance. The right hire will share Croud's values: Passion: loving what you do and being driven to excel with each new project Imagination: meeting challenges creatively and ready to try new ideas Integrity: accountable and always excellent to one another The role of the Senior Software Engineer, in Croud's Tools team, will l ead on developing internal tools to unlock further client revenue potential , supporting the productionisation of solutions and embedding strong engineering practices in Croud . RESPONSIBILITIES Lead on the technical development of client-facing/revenue-driving tools Work with Head of Automation, Head of Data Engineering and other relevant stakeholders to translate the vision on tool ideas into a technical development roadmap. This entails solution design, as well as the planning of MVPs, features, dependencies, infrastructure/environment setup, testing plans, QA, monitoring & logging, maintenance plans, etc. Manage the maintenance and update/upgrade of deployed tools: CI/CD, parity with changing user requirements, technical updates (e.g. changes in third-party APIs), bug fixes, etc Contribute towards the improvement of tools e.g. new features and upgrades Embed best engineering practices across the company so that engineering services are delivered to a consistent quality across clients, offices, in a compliant manner and cost-effectively Further the growth of software engineering capability: As the team - under the postholder's leadership - begins to showcase the business value tools bring to the business, we want to grow the software engineering arm of the team. Communicate the operation and results of these solutions to internal teams and clients to get feedback and ensure work is delivered per expectations. The Senior Software Engineer is accountable for the successful and efficient development of Croud's client-facing/revenue-driving tools. Key performance indicators include the timeliness with which tools/solutions are delivered, their usage, business value it creates (e.g. additional client revenue), internal (and external where appropriate) client satisfaction, and quality of work (whether the solution is fit for purpose and to the required standard). Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. PERSON SPECIFICATION Essential: Excellent Python programming skills Proficient Javascript and SQL Strong applications/system design, deployment and maintenance experience on cloud computing platforms, Google Cloud Platform being highly desirable Demonstrable ability to craft maintainable, scalable code, TDD, SOLID software engineering principles Thorough understanding of software engineering and secure development best practices Strong CI/CD experience, Github Actions being highly desirable Productionising software applications, experience with Docker Familiarity with front end technologies, and the ability to develop and maintain user interfaces, mainly for internal applications (using open source frameworks like Flask, Django, Streamlit would be sufficient in many cases) An ability to communicate clearly and effectively about technical topics with very varied types of stakeholders, from client CMOs to software engineers Highly Desirable: Experience with Google BigQuery Experience with infrastructure automation, Terraform Experience with Data Build Tool (dbt) Google Cloud Certifications COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced maternity and paternity package Life insurance and income protection Medical Cash Plan Pension LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Senior Full Stack C# Developer Location: Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices Job Type: Permanent Salary: Negotiable, plus company benefits Job Overview Triad Group Plc is seeking a skilled and experienced Full Stack C# Developer to join our dynamic team. As a Developer, you will be responsible for designing, developing, and maintaining software applications using .Net Core with associated web frameworks (React, Blazer, Angular). You will collaborate with cross-functional teams to understand project requirements, propose solutions, and deliver high-quality code that meets our clients' needs. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad Glassdoor score Triad at a whopping 4.6/5 98% of our staff say they'd recommend Triad to a friend 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. At Triad, we foster the development of diverse skill sets whilst supporting training in specialisms that you excel at. Responsibilities: Design, develop, and maintain C# applications, components, and systems. Write clean, efficient, and maintainable code following best practices and coding standards. Collaborate with cross-functional teams including designers, product managers, and other developers to understand project requirements and deliver high-quality solutions. Participate in code reviews to ensure code quality and provide constructive feedback to peers. Troubleshoot and debug software applications to resolve issues and optimise performance. Stay updated with the latest trends and technologies in web development and software engineering. Document code and technical specifications. Contribute to the continuous improvement of development processes and methodologies. Requirements: Relevant training, qualifications and experience in software development practices (Apprenticeship/Degree/Masters etc). Proven experience as a C# Developer or similar software development role. Proficiency in C# programming language and .NET framework. Strong understanding of object-oriented programming principles. Experience with software development methodologies such as Agile or Scrum. Familiarity with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework). Excellent problem-solving and analytical skills. Good communication and collaboration abilities. Ability to work independently and in a team environment. Strong attention to detail and dedication to delivering high-quality work. Experience with front-end technologies (HTML, CSS, JavaScript). Experience with version control systems (e.g., Git is preferred). Nice-to-Have: GDS experience. What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to 40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free health and wellbeing services (AIG Smart Health and Canada Life WeCare). What do our colleagues have to say? Please see for yourself on Glassdoor and our "Day in the life" videos at the top of our Career Page Interested? If this role is of interest to you or you require any further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc is a signatory of the Tech Talent Charter aiming for greater inclusion and diversity in technology roles. In addition, as a Disability Confident Committed employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
May 18, 2024
Full time
Senior Full Stack C# Developer Location: Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices Job Type: Permanent Salary: Negotiable, plus company benefits Job Overview Triad Group Plc is seeking a skilled and experienced Full Stack C# Developer to join our dynamic team. As a Developer, you will be responsible for designing, developing, and maintaining software applications using .Net Core with associated web frameworks (React, Blazer, Angular). You will collaborate with cross-functional teams to understand project requirements, propose solutions, and deliver high-quality code that meets our clients' needs. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad Glassdoor score Triad at a whopping 4.6/5 98% of our staff say they'd recommend Triad to a friend 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. At Triad, we foster the development of diverse skill sets whilst supporting training in specialisms that you excel at. Responsibilities: Design, develop, and maintain C# applications, components, and systems. Write clean, efficient, and maintainable code following best practices and coding standards. Collaborate with cross-functional teams including designers, product managers, and other developers to understand project requirements and deliver high-quality solutions. Participate in code reviews to ensure code quality and provide constructive feedback to peers. Troubleshoot and debug software applications to resolve issues and optimise performance. Stay updated with the latest trends and technologies in web development and software engineering. Document code and technical specifications. Contribute to the continuous improvement of development processes and methodologies. Requirements: Relevant training, qualifications and experience in software development practices (Apprenticeship/Degree/Masters etc). Proven experience as a C# Developer or similar software development role. Proficiency in C# programming language and .NET framework. Strong understanding of object-oriented programming principles. Experience with software development methodologies such as Agile or Scrum. Familiarity with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework). Excellent problem-solving and analytical skills. Good communication and collaboration abilities. Ability to work independently and in a team environment. Strong attention to detail and dedication to delivering high-quality work. Experience with front-end technologies (HTML, CSS, JavaScript). Experience with version control systems (e.g., Git is preferred). Nice-to-Have: GDS experience. What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to 40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free health and wellbeing services (AIG Smart Health and Canada Life WeCare). What do our colleagues have to say? Please see for yourself on Glassdoor and our "Day in the life" videos at the top of our Career Page Interested? If this role is of interest to you or you require any further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc is a signatory of the Tech Talent Charter aiming for greater inclusion and diversity in technology roles. In addition, as a Disability Confident Committed employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
ERP Business Strand Lead (HR & Finance) required to join an Education establishment who are implementing a leading Global SaaS ERP Solution - Technologyone. The ERP Business Strand Lead (HR & Finance) will work on the ERP project to ensure that the new ERP system meets the requirements of the business. Key Responsibilities: Lead and coordinate the definition of processes and policies, supply business rules and procedures for either Finance or P&D. Lead the build and configuration of the ERP system across the Finance or HR strands. Lead on communicating the progress for the Finance or HR strands across the project team. Approve the requirements and deliverables that are needed for the HR or Finance 'go-live'. Approve the design and construction of test cases and scenarios and validate the test results. Approve all user documentation and training material. Coordinate the acceptance testing in P&D or Finance (user acceptance testing), ensuring its accuracy and usability, co-ordinating feedback to the project team. Approve the resolution of issues relevant to project deliverable(s) within P&D or Finance. Provide approval for changes to rules, processes and policies. Encourage commitment to the project. Encourage a proactive and engaged project. Provide feedback to colleagues in P&D or Finance about the progress of the project Skills and Qualifications: Financial Acumen: Strong understanding of financial principles, including budgeting, forecasting, and financial analysis. Ability to interpret financial data and provide strategic insights. Technical Proficiency: Familiarity with ERP systems, data migration tools, and cloud-based solutions. Experience with data mapping, ETL (Extract, Transform, Load), and data validation. Change Leadership: Proven ability to lead teams through complex transitions. Excellent communication skills to articulate the vision and benefits of change. Analytical Thinking: Capacity to analyse complex problems, identify patterns, and propose effective solutions. Attention to detail in data translation and process design. Project Management Expertise: Track record of successfully managing large-scale projects. Knowledge of project methodologies (e.g., Agile, Waterfall).
May 18, 2024
Contractor
ERP Business Strand Lead (HR & Finance) required to join an Education establishment who are implementing a leading Global SaaS ERP Solution - Technologyone. The ERP Business Strand Lead (HR & Finance) will work on the ERP project to ensure that the new ERP system meets the requirements of the business. Key Responsibilities: Lead and coordinate the definition of processes and policies, supply business rules and procedures for either Finance or P&D. Lead the build and configuration of the ERP system across the Finance or HR strands. Lead on communicating the progress for the Finance or HR strands across the project team. Approve the requirements and deliverables that are needed for the HR or Finance 'go-live'. Approve the design and construction of test cases and scenarios and validate the test results. Approve all user documentation and training material. Coordinate the acceptance testing in P&D or Finance (user acceptance testing), ensuring its accuracy and usability, co-ordinating feedback to the project team. Approve the resolution of issues relevant to project deliverable(s) within P&D or Finance. Provide approval for changes to rules, processes and policies. Encourage commitment to the project. Encourage a proactive and engaged project. Provide feedback to colleagues in P&D or Finance about the progress of the project Skills and Qualifications: Financial Acumen: Strong understanding of financial principles, including budgeting, forecasting, and financial analysis. Ability to interpret financial data and provide strategic insights. Technical Proficiency: Familiarity with ERP systems, data migration tools, and cloud-based solutions. Experience with data mapping, ETL (Extract, Transform, Load), and data validation. Change Leadership: Proven ability to lead teams through complex transitions. Excellent communication skills to articulate the vision and benefits of change. Analytical Thinking: Capacity to analyse complex problems, identify patterns, and propose effective solutions. Attention to detail in data translation and process design. Project Management Expertise: Track record of successfully managing large-scale projects. Knowledge of project methodologies (e.g., Agile, Waterfall).
We're looking for a Lead Service Designer to join our growing User Experience (UX) team at Boots. As a Lead Service Designer your role is essential to leading and creating a strategy around Service Design best practices. You'll be ready to introduce the concept of service design from stakeholder analysis to initial research, right through to design concepts. You'll work closely to influence senior stakeholders from around the business as well as UX, Product, IT, Operations and Support to ensure successful communication of insights and final solutions. If possible, please provide a portfolio or sample of work with your application where you have lead teams or larger strategic projects that involve multiple stakeholders and leadership. About the role Lead the conversation on improving services with cross-functional teams including Marketing, Store Operations, Pharmacy and Digital colleagues to help save costs and improve the experience for frontstage/backstage colleagues and our customers. As a Lead you will also be responsible for working with our PR team to show the value of what Service Design can bring to an organization like Boots. Lead workshops and research activities to help evaluate and improve current services across Boots Work with senior stakeholders to create Service Design blueprints and where necessary help to create wireframes and prototypes that effectively communicate a vision to improve a service Sense-making by acting on customer insights from our Insights, UX Research, Data and Analytics teams to help feed into our conversations with SMEs Speak on behalf of your team to design and develop complex user flows, journey maps, and information architectures to guide the creation of improved user experiences for both front and backstage Lead the way for user-centered design principles and best practices throughout the product development lifecycle. Iterate on designs based on user feedback, stakeholder input, and usability findings. Be a pioneer by staying up-to-date with industry trends and emerging design technologies to continuously improve our design process and output. What you'll need to have Bachelor's degree in Design, HCI, Interaction Design, or a related field. Master's degree is a plus. 4-8 years of professional experience as a Lead/Senior Service Designer Strong portfolio showcasing a range of projects, including case studies on how you lead projects from initiation to completion. Expert in tools such to produce outputs such as Service Blueprints Experience with user research techniques, usability testing, and user behaviour analysis. Ability to communicate with senior executives with the ability to articulate design decisions and rationale. Ability to evangelise Service Design around the business with a view to introducing user-centred design processes into everything we do Ability to collaborate effectively with cross-functional teams and adapt to changing project requirements. Proactive, self-motivated, collaborative and curious to learn. Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, click here . What's next We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
May 18, 2024
Full time
We're looking for a Lead Service Designer to join our growing User Experience (UX) team at Boots. As a Lead Service Designer your role is essential to leading and creating a strategy around Service Design best practices. You'll be ready to introduce the concept of service design from stakeholder analysis to initial research, right through to design concepts. You'll work closely to influence senior stakeholders from around the business as well as UX, Product, IT, Operations and Support to ensure successful communication of insights and final solutions. If possible, please provide a portfolio or sample of work with your application where you have lead teams or larger strategic projects that involve multiple stakeholders and leadership. About the role Lead the conversation on improving services with cross-functional teams including Marketing, Store Operations, Pharmacy and Digital colleagues to help save costs and improve the experience for frontstage/backstage colleagues and our customers. As a Lead you will also be responsible for working with our PR team to show the value of what Service Design can bring to an organization like Boots. Lead workshops and research activities to help evaluate and improve current services across Boots Work with senior stakeholders to create Service Design blueprints and where necessary help to create wireframes and prototypes that effectively communicate a vision to improve a service Sense-making by acting on customer insights from our Insights, UX Research, Data and Analytics teams to help feed into our conversations with SMEs Speak on behalf of your team to design and develop complex user flows, journey maps, and information architectures to guide the creation of improved user experiences for both front and backstage Lead the way for user-centered design principles and best practices throughout the product development lifecycle. Iterate on designs based on user feedback, stakeholder input, and usability findings. Be a pioneer by staying up-to-date with industry trends and emerging design technologies to continuously improve our design process and output. What you'll need to have Bachelor's degree in Design, HCI, Interaction Design, or a related field. Master's degree is a plus. 4-8 years of professional experience as a Lead/Senior Service Designer Strong portfolio showcasing a range of projects, including case studies on how you lead projects from initiation to completion. Expert in tools such to produce outputs such as Service Blueprints Experience with user research techniques, usability testing, and user behaviour analysis. Ability to communicate with senior executives with the ability to articulate design decisions and rationale. Ability to evangelise Service Design around the business with a view to introducing user-centred design processes into everything we do Ability to collaborate effectively with cross-functional teams and adapt to changing project requirements. Proactive, self-motivated, collaborative and curious to learn. Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, click here . What's next We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Job Advertisement: Cloud Consultant - Azure Position: Azure Consultant Salary: 60k + 10-15kOTE Location: Flexible (Hybrid - 3 days in office, 2 days remote) Reports To: Head of Cloud - Technical About the Role: We are seeking an experienced Azure Consultant to join our pre-sales team, specializing in designing and architecting cloud solutions that leverage Microsoft Azure technologies. The ideal candidate will have a blend of technical expertise, customer-facing skills, and a deep understanding of Azure services. This position involves engaging with potential clients, understanding their business requirements, and presenting scalable, secure, and cost-effective Azure solutions. Key Responsibilities: Engage with potential clients to understand their business requirements, challenges, and technology landscape. Design and architect Azure solutions that meet clients' business and technical needs. Present and explain proposed solutions to clients, outlining technical details, value propositions, and implementation roadmaps. Collaborate with the sales team to align technical solutions with the client's business objectives. Conduct technical workshops and proof-of-concepts to demonstrate Azure solutions' feasibility and benefits. Stay updated with the latest Azure services, technologies, and industry trends. Act as a liaison between the sales and technical teams to ensure clear communication and alignment on solution design. Provide feedback to sales and product teams on client needs and market trends. Develop and maintain technical documentation related to solution architecture and design. Support the Professional Services team with project delivery and implementation when required. Qualifications and Experience: Bachelor's degree in Computer Science, Engineering, Information Technology, or related field is desirable. Certifications in Microsoft Azure, such as Azure Solutions Architect Expert or Azure Developer Associate, are highly desirable. Experience in customer-facing roles, preferably in pre-sales, consulting, or technical sales. Proficiency in designing and implementing cloud-based solutions, with a strong understanding of cloud architecture principles. Deep technical knowledge and hands-on experience with Microsoft Azure, including Azure Compute, Azure Storage, Azure Networking, Azure Security, and Azure Virtual Desktop. Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. Strong problem-solving skills and a strategic mindset. Ability to work in a fast-paced, team-oriented environment.
May 17, 2024
Full time
Job Advertisement: Cloud Consultant - Azure Position: Azure Consultant Salary: 60k + 10-15kOTE Location: Flexible (Hybrid - 3 days in office, 2 days remote) Reports To: Head of Cloud - Technical About the Role: We are seeking an experienced Azure Consultant to join our pre-sales team, specializing in designing and architecting cloud solutions that leverage Microsoft Azure technologies. The ideal candidate will have a blend of technical expertise, customer-facing skills, and a deep understanding of Azure services. This position involves engaging with potential clients, understanding their business requirements, and presenting scalable, secure, and cost-effective Azure solutions. Key Responsibilities: Engage with potential clients to understand their business requirements, challenges, and technology landscape. Design and architect Azure solutions that meet clients' business and technical needs. Present and explain proposed solutions to clients, outlining technical details, value propositions, and implementation roadmaps. Collaborate with the sales team to align technical solutions with the client's business objectives. Conduct technical workshops and proof-of-concepts to demonstrate Azure solutions' feasibility and benefits. Stay updated with the latest Azure services, technologies, and industry trends. Act as a liaison between the sales and technical teams to ensure clear communication and alignment on solution design. Provide feedback to sales and product teams on client needs and market trends. Develop and maintain technical documentation related to solution architecture and design. Support the Professional Services team with project delivery and implementation when required. Qualifications and Experience: Bachelor's degree in Computer Science, Engineering, Information Technology, or related field is desirable. Certifications in Microsoft Azure, such as Azure Solutions Architect Expert or Azure Developer Associate, are highly desirable. Experience in customer-facing roles, preferably in pre-sales, consulting, or technical sales. Proficiency in designing and implementing cloud-based solutions, with a strong understanding of cloud architecture principles. Deep technical knowledge and hands-on experience with Microsoft Azure, including Azure Compute, Azure Storage, Azure Networking, Azure Security, and Azure Virtual Desktop. Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. Strong problem-solving skills and a strategic mindset. Ability to work in a fast-paced, team-oriented environment.
Senior Technical Analyst Cambridge/Chelmsford 37,000 - 43,000 A fantastic opportunity for an experienced Technical Analyst or Infrastructure Engineer to join a dynamic team with one of our key clients. Perks: 30 days holiday + bank holidays. Role Overview: Lead implementation, administration, and maintenance of public and private cloud systems. Address escalated calls, following incident management and service request lifecycles. Contribute to projects and large-scale business activities. Key Responsibilities: Provision, administer, and deliver ICT services. Prioritise support activities, document outcomes, and escalate issues. Install, operate, and enhance systems, adhering to design principles. Monitor system performance and resolve operational shortfalls. Apply operational standards and collaborate with IT teams. Follow established processes for request and incident management. Investigate, diagnose, and resolve complex incidents. Provide technical expertise during major incidents. Complete maintenance activities to resolve operational issues. Skills / Qualifications Required: Degree or equivalent with professional qualification. Experience with virtualized hosts and Storage Area Networks. Knowledge of Active Directory and Microsoft Windows Server. Experience in VMWare solutions and Microsoft Azure. Good verbal and written communication skills. Experience in Palo Alto firewall administration. Practical experience in shared database management. If this exciting opportunity to work as a Senior Technical Analyst sounds like your next position then click APPLY NOW! Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
May 17, 2024
Full time
Senior Technical Analyst Cambridge/Chelmsford 37,000 - 43,000 A fantastic opportunity for an experienced Technical Analyst or Infrastructure Engineer to join a dynamic team with one of our key clients. Perks: 30 days holiday + bank holidays. Role Overview: Lead implementation, administration, and maintenance of public and private cloud systems. Address escalated calls, following incident management and service request lifecycles. Contribute to projects and large-scale business activities. Key Responsibilities: Provision, administer, and deliver ICT services. Prioritise support activities, document outcomes, and escalate issues. Install, operate, and enhance systems, adhering to design principles. Monitor system performance and resolve operational shortfalls. Apply operational standards and collaborate with IT teams. Follow established processes for request and incident management. Investigate, diagnose, and resolve complex incidents. Provide technical expertise during major incidents. Complete maintenance activities to resolve operational issues. Skills / Qualifications Required: Degree or equivalent with professional qualification. Experience with virtualized hosts and Storage Area Networks. Knowledge of Active Directory and Microsoft Windows Server. Experience in VMWare solutions and Microsoft Azure. Good verbal and written communication skills. Experience in Palo Alto firewall administration. Practical experience in shared database management. If this exciting opportunity to work as a Senior Technical Analyst sounds like your next position then click APPLY NOW! Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
PSR Rail are currently working with a Tier 1 Contractor who are seeking for a Project Manager to join their team on a long term railway project in the North West. Role Responsibility Review contractual agreements and develop design, working methods, programme and forecast costs with the Construction Manager, General Foreman and Subcontractors / Suppliers identifying any inaccuracies or inconsistencies, and feedback any changes made to the QA and QS teams. Develop programmes and forecast budgets, assess actual programme and productivity achieved and review weekly, taking action where appropriate, and reporting any changes to the construction manager and QS department. Be fully conversant with subcontractors contract conditions, develop job specific subcontract conditions and manage the subcontractors account with the QS team Requisitioning resources in a timely manner to ensure that they are correctly specified and readily available so as not to impede the construction programme. Communicate to the QA and QS teams non-conformance's and any instructions received from the client / designer / RE's staff. Ensure that comprehensive records of resources employed on additional works are maintained. Keep a full and accurate daily site diary, including any changes / variations, subcontractor's attendance, and records of work related discussions with client / designer / RE / project team. Ensure that inspection and test plans, risk assessments and method statements for the control of the works are reviewed, approved and adhered to. Keep abreast of developments in professional field Produce monthly reports for financial forecasting, monitoring and control of project cost Interfacing with internal and external stakeholders Key point of contact for clients for project progress Set the highest example for Health and Safety Requirements Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. The Ideal Candidate Essential: Degree level qualification (or equivalent) in a Civil Engineering allied subject or HND in Civil Engineering and vocational training in Engineering Experience as a site agent on major UK infrastructure projects Experience in leading teams Broad civil engineering experience to include reinforced concrete works, drainage, temporary works, excavations etc. Understanding of Engineering Principles Knowledge and Understanding of construction contract law and forms of contract through experience and formal training. Extensive technical knowledge of construction techniques and best practices. Computer competence (MS Word, Excel, Document control system). Relevant CSCS Card Training in Health & Safety and Environmental management - SMSTS Desirable: Bridge construction Structural steel Piling Reinforced concrete Temporary Works Highways Major Civils and Infrastructure Projects
May 17, 2024
Full time
PSR Rail are currently working with a Tier 1 Contractor who are seeking for a Project Manager to join their team on a long term railway project in the North West. Role Responsibility Review contractual agreements and develop design, working methods, programme and forecast costs with the Construction Manager, General Foreman and Subcontractors / Suppliers identifying any inaccuracies or inconsistencies, and feedback any changes made to the QA and QS teams. Develop programmes and forecast budgets, assess actual programme and productivity achieved and review weekly, taking action where appropriate, and reporting any changes to the construction manager and QS department. Be fully conversant with subcontractors contract conditions, develop job specific subcontract conditions and manage the subcontractors account with the QS team Requisitioning resources in a timely manner to ensure that they are correctly specified and readily available so as not to impede the construction programme. Communicate to the QA and QS teams non-conformance's and any instructions received from the client / designer / RE's staff. Ensure that comprehensive records of resources employed on additional works are maintained. Keep a full and accurate daily site diary, including any changes / variations, subcontractor's attendance, and records of work related discussions with client / designer / RE / project team. Ensure that inspection and test plans, risk assessments and method statements for the control of the works are reviewed, approved and adhered to. Keep abreast of developments in professional field Produce monthly reports for financial forecasting, monitoring and control of project cost Interfacing with internal and external stakeholders Key point of contact for clients for project progress Set the highest example for Health and Safety Requirements Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. The Ideal Candidate Essential: Degree level qualification (or equivalent) in a Civil Engineering allied subject or HND in Civil Engineering and vocational training in Engineering Experience as a site agent on major UK infrastructure projects Experience in leading teams Broad civil engineering experience to include reinforced concrete works, drainage, temporary works, excavations etc. Understanding of Engineering Principles Knowledge and Understanding of construction contract law and forms of contract through experience and formal training. Extensive technical knowledge of construction techniques and best practices. Computer competence (MS Word, Excel, Document control system). Relevant CSCS Card Training in Health & Safety and Environmental management - SMSTS Desirable: Bridge construction Structural steel Piling Reinforced concrete Temporary Works Highways Major Civils and Infrastructure Projects
Head of IT Hybrid working offered, offices Greater London Salary up to £120k pa Excellent range of benefits offered: enhanced annual leave, option to purchase additional holiday days, company pension, private health care, life insurance and employee discounts, employee wellbeing days and events. We are excited to offer a unique opportunity to join a thriving SME. This newly established position requires a candidate with comprehensive product knowledge from an FMCG (fast-moving consumer goods) background, preferably within the luxury sector. We seek candidates with a solid understanding of FMCG, distribution systems and interfaces. The role is both strategic and operational, involving system analysis to extract insights and information on products such as cost and selling prices, logistical data, dimensions and weights, as well as compliance details. Therefore, a thorough knowledge of these aspects is crucial. Responsibilities include: Work closely with the Directors on the strategic direction of IT, advising on robust plans to deliver an IT system that are in line with best practice, aligned with business goals and cost effective. Build operational IT Plans, both short & long term, covering Software & Infrastructure needs. Function as a pivot point with the business on all IT requests, including all decisions on infrastructure. Work closely with suppliers on software & infrastructure needs, putting in place clear plans to deliver IT solutions to meet business goals. Manage the relationship with third party logistics providers to ensure robust technology solutions are in place to meet the business needs. Manage all supplier contracts, including service levels and costs. Responsible for project managing all development work following best practice principles. For all changes to IT software or infrastructure, ensuring there is a robust change control process in place to support business needs/improvement and minimise risk of business interruption. Construct the annual IT budget (linked to business objectives) and track actual costs versus budget. Person specification / skills: Proven previous experience (5 years +) in product, FMCG or luxury goods is essential Experience in developing and implementing IT strategies aligned with the companies overall objectives. A strong understanding of various IT systems, networks, and infrastructure components. The ability to lead and inspire a small team of IT professionals. Excellent verbal and written communication skills to convey complex technical concepts to non-technical stakeholders, facilitate cross-departmental collaboration, and negotiate with vendors. A mindset for innovation, continuously exploring new technologies, methodologies, and best practices to enhance IT operations and drive business innovation. Commitment to delivering high-quality IT services and support to internal and external customers, with a focus on user experience and satisfaction. Proficiency in managing IT projects from inception to completion. Experience in selecting and managing third-party vendors, contractors, and service providers. Proficiency in identifying, assessing, and mitigating IT-related risks, including cybersecurity threats, data breaches, and system vulnerabilities. Knowledge of relevant laws, regulations, and industry standards pertaining to data security, privacy, and IT governance. Systems Experience Microsoft Dynamics Navision ERP EDI Protocols Business Reporting Microsoft Office Suite with advanced working knowledge of Excel Microsoft SQL DBA & SQL queries and stored procedures Infrastructure architecture, hardware & software Microsoft Forms Power Automate Power BI SSIS packages SharePoint
May 17, 2024
Full time
Head of IT Hybrid working offered, offices Greater London Salary up to £120k pa Excellent range of benefits offered: enhanced annual leave, option to purchase additional holiday days, company pension, private health care, life insurance and employee discounts, employee wellbeing days and events. We are excited to offer a unique opportunity to join a thriving SME. This newly established position requires a candidate with comprehensive product knowledge from an FMCG (fast-moving consumer goods) background, preferably within the luxury sector. We seek candidates with a solid understanding of FMCG, distribution systems and interfaces. The role is both strategic and operational, involving system analysis to extract insights and information on products such as cost and selling prices, logistical data, dimensions and weights, as well as compliance details. Therefore, a thorough knowledge of these aspects is crucial. Responsibilities include: Work closely with the Directors on the strategic direction of IT, advising on robust plans to deliver an IT system that are in line with best practice, aligned with business goals and cost effective. Build operational IT Plans, both short & long term, covering Software & Infrastructure needs. Function as a pivot point with the business on all IT requests, including all decisions on infrastructure. Work closely with suppliers on software & infrastructure needs, putting in place clear plans to deliver IT solutions to meet business goals. Manage the relationship with third party logistics providers to ensure robust technology solutions are in place to meet the business needs. Manage all supplier contracts, including service levels and costs. Responsible for project managing all development work following best practice principles. For all changes to IT software or infrastructure, ensuring there is a robust change control process in place to support business needs/improvement and minimise risk of business interruption. Construct the annual IT budget (linked to business objectives) and track actual costs versus budget. Person specification / skills: Proven previous experience (5 years +) in product, FMCG or luxury goods is essential Experience in developing and implementing IT strategies aligned with the companies overall objectives. A strong understanding of various IT systems, networks, and infrastructure components. The ability to lead and inspire a small team of IT professionals. Excellent verbal and written communication skills to convey complex technical concepts to non-technical stakeholders, facilitate cross-departmental collaboration, and negotiate with vendors. A mindset for innovation, continuously exploring new technologies, methodologies, and best practices to enhance IT operations and drive business innovation. Commitment to delivering high-quality IT services and support to internal and external customers, with a focus on user experience and satisfaction. Proficiency in managing IT projects from inception to completion. Experience in selecting and managing third-party vendors, contractors, and service providers. Proficiency in identifying, assessing, and mitigating IT-related risks, including cybersecurity threats, data breaches, and system vulnerabilities. Knowledge of relevant laws, regulations, and industry standards pertaining to data security, privacy, and IT governance. Systems Experience Microsoft Dynamics Navision ERP EDI Protocols Business Reporting Microsoft Office Suite with advanced working knowledge of Excel Microsoft SQL DBA & SQL queries and stored procedures Infrastructure architecture, hardware & software Microsoft Forms Power Automate Power BI SSIS packages SharePoint
The Manager, Global Aggregate Reports Quality and Compliance is an integral member of the Global Aggregate Report office and PV Writing Organization. The position holder responsibility includes the entire CSL product portfolio and development pipeline. Responsibilities include: - Acts as a Regulatory Intelligence Triage Manager, responsible for driving initial assessment of regulatory changes related to Safety Sciences in alignment with functional Leads (e.g., Signal detection processes, aggregate reporting processes and templates, literature surveillance) based on comprehensive review of new and evolving pharmacovigilance legislation within the GRIP process. Coordinates the Aggregate Reports Quality Review Board and overseeing Aggregate report KPIs across CSL business units. The authoring of high quality regulatory required aggregate reports including scientific analysis and presentation of safety data which is a key contribution for successful product registrations. Acts as a Regulatory Intelligence Triage Manager, responsible for driving initial assessment of regulatory changes related to Safety Sciences in alignment with functional Leads (e.g., Signal detection processes, aggregate reporting processes and templates, literature surveillance) based on comprehensive review of new and evolving pharmacovigilance legislation within the GRIP process. Coordinates the Aggregate Reports Quality Review Board and overseeing Aggregate report KPIs across CSL business units. Acts as a Triage Manager, performs impact assessments of evolving pharmacovigilance legislation and regulatory guidance in safety sciences, e.g., aggregate reporting, literature review, signal detection / signal management (GRIP Process), assign to different functional representatives based on the impact within GRIP process and if required, seek input from functions outside of safety sciences Reviews and communicates all regulatory changes that may have an impact on areas within safety sciences to all relevant stakeholders for further implementation, if required Provides status of implementation of regulatory changes to Head of safety sciences and Team Leads in safety sciences following alignment with functional SMEs. Collaborate with relevant QPPV function within GCSP for further coordination of input to upcoming regulatory changes through Health Authority Consultation Reviews within safety sciences. Acts as a SME for quality and regulatory compliance for Aggregate reports. Support on Aggregate Reporting Quality Review Board meeting: oversee HA responses to CSL aggregate reports, ensure compliance with HA commitments in the area of aggregate reporting, adapt processes to HA requirements to continuously ensure CSL aggregate reports of highest quality, supporting smooth product registration in all countries where CSL markets its products., including organization and running of Quality Review Board Meetings, definition of KPIs and proposal of measure for continuous improvement of the quality of CSL Aggregate Reports based on Health Authority feedback. Acts as a SME for Quality oversight in preparation and conduct of audit and inspection, including interviewee and CAPA management. Acts as a CAPA owner for any findings from audit/inspections in Trackwise. Support inspection readiness of Global Aggregate Report office and PV Writing function. Acts as subject matter expert for audits and Health Authority inspections and in case of findings, performs root cause analysis and management of CAPA for Global Aggregate report office. Support developing, maintaining, and overseeing the key performance indicators for vendors based on the governance documents. Quality Review of aggregate reports to ensure consistent high quality of CSL aggregate reports across the entire portfolio. Acts as a vendor management contact back-up. Attend operational meetings with vendors, as required. Mentors and trains newer members of the team as well as contributing functions (e.g., CSS, GPRO, Regulatory, L-QPPV/SO) May act as PV Trainer for service providers in Global Aggregate Report office Interface Management Global cross-functional collaboration with all relevant interfaces, e.g., Case Management, Regions and SO / L-QPPV network, CSS & GSL, GRA, Medical Affairs, Commercial Development, Clinical Development Integrations Support Integrations of Global Aggregate Report office and PV Writing function processes, templates, and principles, e.g., in the frame of mergers and acquisitions Qualifications, Skills, and Experience: University Degree (Diploma or MSc) in a life science (e.g., MD, PharmD, biology, nursing, nutrition), Quality, Medical Records management, or related area with relevant experience Other degrees (e.g., BS, BA) and certifications considered if commensurate with related Pharmacovigilance experience Significant experience in PV across all key PV processes More than five (5) years of relevant pharmaceutical / biotechnology industry experience, of which at least four (3) should be in a Pharmacovigilance role, ideally in safety sciences and related to aggregate reporting and PV writing and/or vendor management and PV quality. Experience in writing and QC of GxP relevant documents (technical writing, medical writing) Expert Knowledge of international GxP regulations and PV processes. A comprehensive understanding of pharmacovigilance, clinical development, and post-marketing safety requirements, including the regulatory safety documents required at each stage. Experience in CAPA management as well as writing of SOPs and maintenance of templates. Experience in working with relevant software applications (Office, SharePoint, Databases) Experienced in regard to GxP Training and Training Systems. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus . We want Seqirus to reflect the world around us As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus. Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
May 17, 2024
Full time
The Manager, Global Aggregate Reports Quality and Compliance is an integral member of the Global Aggregate Report office and PV Writing Organization. The position holder responsibility includes the entire CSL product portfolio and development pipeline. Responsibilities include: - Acts as a Regulatory Intelligence Triage Manager, responsible for driving initial assessment of regulatory changes related to Safety Sciences in alignment with functional Leads (e.g., Signal detection processes, aggregate reporting processes and templates, literature surveillance) based on comprehensive review of new and evolving pharmacovigilance legislation within the GRIP process. Coordinates the Aggregate Reports Quality Review Board and overseeing Aggregate report KPIs across CSL business units. The authoring of high quality regulatory required aggregate reports including scientific analysis and presentation of safety data which is a key contribution for successful product registrations. Acts as a Regulatory Intelligence Triage Manager, responsible for driving initial assessment of regulatory changes related to Safety Sciences in alignment with functional Leads (e.g., Signal detection processes, aggregate reporting processes and templates, literature surveillance) based on comprehensive review of new and evolving pharmacovigilance legislation within the GRIP process. Coordinates the Aggregate Reports Quality Review Board and overseeing Aggregate report KPIs across CSL business units. Acts as a Triage Manager, performs impact assessments of evolving pharmacovigilance legislation and regulatory guidance in safety sciences, e.g., aggregate reporting, literature review, signal detection / signal management (GRIP Process), assign to different functional representatives based on the impact within GRIP process and if required, seek input from functions outside of safety sciences Reviews and communicates all regulatory changes that may have an impact on areas within safety sciences to all relevant stakeholders for further implementation, if required Provides status of implementation of regulatory changes to Head of safety sciences and Team Leads in safety sciences following alignment with functional SMEs. Collaborate with relevant QPPV function within GCSP for further coordination of input to upcoming regulatory changes through Health Authority Consultation Reviews within safety sciences. Acts as a SME for quality and regulatory compliance for Aggregate reports. Support on Aggregate Reporting Quality Review Board meeting: oversee HA responses to CSL aggregate reports, ensure compliance with HA commitments in the area of aggregate reporting, adapt processes to HA requirements to continuously ensure CSL aggregate reports of highest quality, supporting smooth product registration in all countries where CSL markets its products., including organization and running of Quality Review Board Meetings, definition of KPIs and proposal of measure for continuous improvement of the quality of CSL Aggregate Reports based on Health Authority feedback. Acts as a SME for Quality oversight in preparation and conduct of audit and inspection, including interviewee and CAPA management. Acts as a CAPA owner for any findings from audit/inspections in Trackwise. Support inspection readiness of Global Aggregate Report office and PV Writing function. Acts as subject matter expert for audits and Health Authority inspections and in case of findings, performs root cause analysis and management of CAPA for Global Aggregate report office. Support developing, maintaining, and overseeing the key performance indicators for vendors based on the governance documents. Quality Review of aggregate reports to ensure consistent high quality of CSL aggregate reports across the entire portfolio. Acts as a vendor management contact back-up. Attend operational meetings with vendors, as required. Mentors and trains newer members of the team as well as contributing functions (e.g., CSS, GPRO, Regulatory, L-QPPV/SO) May act as PV Trainer for service providers in Global Aggregate Report office Interface Management Global cross-functional collaboration with all relevant interfaces, e.g., Case Management, Regions and SO / L-QPPV network, CSS & GSL, GRA, Medical Affairs, Commercial Development, Clinical Development Integrations Support Integrations of Global Aggregate Report office and PV Writing function processes, templates, and principles, e.g., in the frame of mergers and acquisitions Qualifications, Skills, and Experience: University Degree (Diploma or MSc) in a life science (e.g., MD, PharmD, biology, nursing, nutrition), Quality, Medical Records management, or related area with relevant experience Other degrees (e.g., BS, BA) and certifications considered if commensurate with related Pharmacovigilance experience Significant experience in PV across all key PV processes More than five (5) years of relevant pharmaceutical / biotechnology industry experience, of which at least four (3) should be in a Pharmacovigilance role, ideally in safety sciences and related to aggregate reporting and PV writing and/or vendor management and PV quality. Experience in writing and QC of GxP relevant documents (technical writing, medical writing) Expert Knowledge of international GxP regulations and PV processes. A comprehensive understanding of pharmacovigilance, clinical development, and post-marketing safety requirements, including the regulatory safety documents required at each stage. Experience in CAPA management as well as writing of SOPs and maintenance of templates. Experience in working with relevant software applications (Office, SharePoint, Databases) Experienced in regard to GxP Training and Training Systems. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus . We want Seqirus to reflect the world around us As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus. Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Our Perks Values-driven: We are proud of our culture. Drive your own experience Personalised Learning and Development Budget Hybrid working hours - Each team has their own Smart Working Charter that empowers you to do your work in the best way you can Technology - Your choice of Mac or Windows ? Empowering you to be your most authentic self 25 Holiday Days + your local bank holidays 1 Birthday Day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Unlimited sessions with Unmind Enhanced Family Leave SO ENERGY - Who we are: So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we have grown rapidly but sustainably, with 300,000+ customers and over 300 So Energists. We are not done yet. We're on the road to a million customers and thanks to our recent merger with ESB Energy, we're well on the way. We are tech first, customer-centric and we are passionate about sustainability. We want to do the best we can for our customers and for each other, so we have created a workplace that is encouraging, and supportive and offers the opportunity for growth. As a company, we live by six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Software Engineer at SO ENERGY Reporting into our Director of Technology Muhammad Khan, We are seeking someone who has a clear understanding of software engineering practices and agile development. Someone who has experience with different technologies and can quickly learn and adapt to new ones and can help in technical decisions but that genuinely enjoys constructive technical debates. We are looking for Mid-level Software Engineers to join our high-performance team led by our Director of Technology Muhammad Khan. We are seeking a mid-level software engineer "team player" who enjoys delivering and growing their capabilities. Our mid-level engineers have a good understanding of the SDLC, and focus on using modern software engineering practices, XP, and agile delivery of value to customers. We're looking for someone who has experience with diverse technologies, can quickly learn and adapt to new ones, contributes to technical decisions, enjoys constructive debates, and can seek feedback to continuously improve. Our multidisciplinary and multinational team cover the full stack from Kotlin backend microservices to frontend Vue.js and Typescript. This is a fantastic opportunity for you to grow into a full stack mid-level engineer where you will leverage your existing experiences to continue to learn greater depth and to improve code quality as well as participate in the community. Like all engineers you are expected to expand your skills. As a team member you will gain a deep understanding of the Software Development Lifecycle to deliver value to SO Energy customers using agile processes supported by our in-house Data Analytics team. Technologies: "Must": Willingness to become fullstack / "all rounder" / "Pi-shaped" in our tech stack as quickly as possible. Deep on at least one backend or frontend and proficient in the other; or deep in backend and different frontend languages (e.g. C# and JS but not Node.js and JS). GitHub, Gradle, GCloud, bash, Regex, PostgreSQL, Json BE: JVM language (Kotlin preferred) FE: JavaScript (frameworks React, Angular, Vue preferred) What you'll be getting up to: Implementing capabilities across the entire stack, both frontend (JavaScript, VueJS, HTML, CSS, Typescript) and backend (Kotlin) technologies. Championing quality software and practices, implementing small iterative improvements every day.Proactively seeking opportunities to improve "Scouts' campsite rule" - simplifying, refactoring and optimising to make development easier for you and your colleagues. Collaborating within a cross-functional and cross-disciplinary team (Frontend, Backend, Product, Data, QA) and foster a knowledge-sharing environment. Delivering Business Value by driving shared and modern software engineering principles throughout the SDLC, including TDD, BDD. Contribute to the development and improvement of internal tooling and environments. This role will be a great fit if you: Have deep knowledge on one or more of React, Vue, JavaScript, Java or Kotlin, and experience in frontend, backend, or mobile development. Have a comprehensive understanding of system design and software architecture implementation principles. Be adept at applying the right methodologies for each task, adhering to established workflows while actively seeking and advocating for enhancements to our processes. Enjoy being agile and collaboratively working with others in an XP, Scrum, Kanban, hybrid. Aiming to elevate your career by growing into a more rounded software engineer. Are passionate about creating quality work, and helping others to do the same, focusing on never needing to be On Call. Continuously improving our Monitoring and Alerting, and Self-Restoring capabilities. Already have energy supply experience or are willing to learn this domain quickly; Similarly, the rapidly changing renewable energy sector.Are comfortable communicating within diverse teams, develop and apply your interpersonal skills to facilitate ceremonies and workshops. Learning quickly, and applying in feedback cycles, spikes, walking skeletons, evolving our domain design. Are interested in developing your technological expertise including secure code, risk-based testing, and constructive peer or group-based reviews. Are willing to commit to our core company values: clear, honest, ambitious, inquisitive, caring, sustainable.
May 17, 2024
Full time
Our Perks Values-driven: We are proud of our culture. Drive your own experience Personalised Learning and Development Budget Hybrid working hours - Each team has their own Smart Working Charter that empowers you to do your work in the best way you can Technology - Your choice of Mac or Windows ? Empowering you to be your most authentic self 25 Holiday Days + your local bank holidays 1 Birthday Day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Unlimited sessions with Unmind Enhanced Family Leave SO ENERGY - Who we are: So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we have grown rapidly but sustainably, with 300,000+ customers and over 300 So Energists. We are not done yet. We're on the road to a million customers and thanks to our recent merger with ESB Energy, we're well on the way. We are tech first, customer-centric and we are passionate about sustainability. We want to do the best we can for our customers and for each other, so we have created a workplace that is encouraging, and supportive and offers the opportunity for growth. As a company, we live by six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Software Engineer at SO ENERGY Reporting into our Director of Technology Muhammad Khan, We are seeking someone who has a clear understanding of software engineering practices and agile development. Someone who has experience with different technologies and can quickly learn and adapt to new ones and can help in technical decisions but that genuinely enjoys constructive technical debates. We are looking for Mid-level Software Engineers to join our high-performance team led by our Director of Technology Muhammad Khan. We are seeking a mid-level software engineer "team player" who enjoys delivering and growing their capabilities. Our mid-level engineers have a good understanding of the SDLC, and focus on using modern software engineering practices, XP, and agile delivery of value to customers. We're looking for someone who has experience with diverse technologies, can quickly learn and adapt to new ones, contributes to technical decisions, enjoys constructive debates, and can seek feedback to continuously improve. Our multidisciplinary and multinational team cover the full stack from Kotlin backend microservices to frontend Vue.js and Typescript. This is a fantastic opportunity for you to grow into a full stack mid-level engineer where you will leverage your existing experiences to continue to learn greater depth and to improve code quality as well as participate in the community. Like all engineers you are expected to expand your skills. As a team member you will gain a deep understanding of the Software Development Lifecycle to deliver value to SO Energy customers using agile processes supported by our in-house Data Analytics team. Technologies: "Must": Willingness to become fullstack / "all rounder" / "Pi-shaped" in our tech stack as quickly as possible. Deep on at least one backend or frontend and proficient in the other; or deep in backend and different frontend languages (e.g. C# and JS but not Node.js and JS). GitHub, Gradle, GCloud, bash, Regex, PostgreSQL, Json BE: JVM language (Kotlin preferred) FE: JavaScript (frameworks React, Angular, Vue preferred) What you'll be getting up to: Implementing capabilities across the entire stack, both frontend (JavaScript, VueJS, HTML, CSS, Typescript) and backend (Kotlin) technologies. Championing quality software and practices, implementing small iterative improvements every day.Proactively seeking opportunities to improve "Scouts' campsite rule" - simplifying, refactoring and optimising to make development easier for you and your colleagues. Collaborating within a cross-functional and cross-disciplinary team (Frontend, Backend, Product, Data, QA) and foster a knowledge-sharing environment. Delivering Business Value by driving shared and modern software engineering principles throughout the SDLC, including TDD, BDD. Contribute to the development and improvement of internal tooling and environments. This role will be a great fit if you: Have deep knowledge on one or more of React, Vue, JavaScript, Java or Kotlin, and experience in frontend, backend, or mobile development. Have a comprehensive understanding of system design and software architecture implementation principles. Be adept at applying the right methodologies for each task, adhering to established workflows while actively seeking and advocating for enhancements to our processes. Enjoy being agile and collaboratively working with others in an XP, Scrum, Kanban, hybrid. Aiming to elevate your career by growing into a more rounded software engineer. Are passionate about creating quality work, and helping others to do the same, focusing on never needing to be On Call. Continuously improving our Monitoring and Alerting, and Self-Restoring capabilities. Already have energy supply experience or are willing to learn this domain quickly; Similarly, the rapidly changing renewable energy sector.Are comfortable communicating within diverse teams, develop and apply your interpersonal skills to facilitate ceremonies and workshops. Learning quickly, and applying in feedback cycles, spikes, walking skeletons, evolving our domain design. Are interested in developing your technological expertise including secure code, risk-based testing, and constructive peer or group-based reviews. Are willing to commit to our core company values: clear, honest, ambitious, inquisitive, caring, sustainable.
Our Perks Values-driven: We are proud of our culture. Drive your own experience Personalised Learning and Development Budget Hybrid working hours - Each team has their own Smart Working Charter that empowers you to do your work in the best way you can Technology - Your choice of Mac or Windows Empowering you to be your most authentic self 25 Holiday Days + your local bank holidays 1 Birthday Day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Unlimited sessions with Unmind Enhanced Family Leave SO ENERGY - Who we are: So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 350,000 customers and over 450 Energists (what we call our people). We're not done yet. We are on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a workplace that's encouraging, supportive, and offers the opportunity for growth. As a company, we live by six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Senior Software Engineer at SO ENERGY We are looking for Senior Software Engineers to join our high-performance team led by our Director of Technology Muhammad Khan. We are seeking a senior software engineer who enjoys delivering, growing, and mentoring. Our seniors have deep understandings of the SDLC, modern software engineering practices, XP, and agile delivery of value to customers. We're looking for someone who has experience with diverse technologies, can quickly learn and adapt to new ones, can help in technical decisions, genuinely enjoys constructive technical debates, and can influence others to continuously improve. Our multi-disciplinary and multinational team cover the full stack from Kotlin backend microservices to frontend Vue.js and Typescript. As a senior engineer you will leverage your domain expertise to maintain code quality as well as help others to learn your domain. Like all engineers you are expected to expand your skills, to become a more rounded full-stack engineer, and contribute to all code bases. As a team member you will gain a deep understanding of the Software Development Lifecycle to deliver value to SO Energy customers using agile processes supported by our in-house Data Analytics team. Technologies: "Must": Deep on at least one backend JVM language (Kotlin preferred) or frontend JavaScript (frameworks React, Angular, Vue preferred), and proficient in the other; or deep in both backend and different frontend languages. GitHub, Gradle, GCloud, SonarCloud, bash, Regex, PostgreSQL, Json "Nice": Confluence, Jira, Actionable Agile Analytics, Miro, DataDog What you'll be getting up to: Designing and implementing capabilities across the entire stack, both frontend (JavaScript, VueJS, HTML, CSS, Typescript) and backend (Kotlin) technologies. Championing quality software and practices across the company, and leading small iterative improvements every day. Proactively seeking opportunities to improve the system as a whole; simplifying, refactoring and optimising to make development easier for you and your colleagues. Collaborating within a cross-functional and cross-disciplinary team (Frontend, Backend, Product, Data, QA) and foster a knowledge-sharing environment while mentoring junior team members. Delivering Business Value by driving shared and modern software engineering principles throughout the SDLC, including secure coding practices, TDD, BDD, risk-based testing levels and cadences, and cloud deployments in Google Cloud. Contribute to the development and improvement of internal tooling and environments, our whole system design, working as a customer of our SRE and DevOps capabilities. This role will be a great fit if: Have deep knowledge on one or more of React, Vue, JavaScript, Java or Kotlin, and experience in frontend, backend, or mobile development. Have a comprehensive understanding of system design and software architecture implementation principles. Be adept at applying the right methodologies for each task, adhering to established workflows while actively seeking and advocating for enhancements to our processes. Enjoy being agile and collaboratively working with others in an XP, Scrum, Kanban, hybrid. Aiming to elevate your career by growing into a leadership position. Are passionate about creating quality work, and helping others to do the same, focusing on never needing to be On Call. Continuously improving our Monitoring and Alerting, and Self-Restoring capabilities. Already have energy supply experience or are willing to learn this domain quickly; Similarly the rapidly changing renewable energy sector. Are comfortable communicating within diverse teams and apply their interpersonal skills to facilitate ceremonies and workshops. Learning quickly, and applying in feedback cycles, spikes, walking skeletons, evolving our domain design to match and predict environmental changes eg regulatory. Are interested in developing your technological expertise including secure code, risk-based testing, and constructive peer or group-based reviews. Are willing to commit to our core company values: clear, honest, ambitious, inquisitive, caring, sustainable.
May 17, 2024
Full time
Our Perks Values-driven: We are proud of our culture. Drive your own experience Personalised Learning and Development Budget Hybrid working hours - Each team has their own Smart Working Charter that empowers you to do your work in the best way you can Technology - Your choice of Mac or Windows Empowering you to be your most authentic self 25 Holiday Days + your local bank holidays 1 Birthday Day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Unlimited sessions with Unmind Enhanced Family Leave SO ENERGY - Who we are: So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 350,000 customers and over 450 Energists (what we call our people). We're not done yet. We are on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a workplace that's encouraging, supportive, and offers the opportunity for growth. As a company, we live by six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Senior Software Engineer at SO ENERGY We are looking for Senior Software Engineers to join our high-performance team led by our Director of Technology Muhammad Khan. We are seeking a senior software engineer who enjoys delivering, growing, and mentoring. Our seniors have deep understandings of the SDLC, modern software engineering practices, XP, and agile delivery of value to customers. We're looking for someone who has experience with diverse technologies, can quickly learn and adapt to new ones, can help in technical decisions, genuinely enjoys constructive technical debates, and can influence others to continuously improve. Our multi-disciplinary and multinational team cover the full stack from Kotlin backend microservices to frontend Vue.js and Typescript. As a senior engineer you will leverage your domain expertise to maintain code quality as well as help others to learn your domain. Like all engineers you are expected to expand your skills, to become a more rounded full-stack engineer, and contribute to all code bases. As a team member you will gain a deep understanding of the Software Development Lifecycle to deliver value to SO Energy customers using agile processes supported by our in-house Data Analytics team. Technologies: "Must": Deep on at least one backend JVM language (Kotlin preferred) or frontend JavaScript (frameworks React, Angular, Vue preferred), and proficient in the other; or deep in both backend and different frontend languages. GitHub, Gradle, GCloud, SonarCloud, bash, Regex, PostgreSQL, Json "Nice": Confluence, Jira, Actionable Agile Analytics, Miro, DataDog What you'll be getting up to: Designing and implementing capabilities across the entire stack, both frontend (JavaScript, VueJS, HTML, CSS, Typescript) and backend (Kotlin) technologies. Championing quality software and practices across the company, and leading small iterative improvements every day. Proactively seeking opportunities to improve the system as a whole; simplifying, refactoring and optimising to make development easier for you and your colleagues. Collaborating within a cross-functional and cross-disciplinary team (Frontend, Backend, Product, Data, QA) and foster a knowledge-sharing environment while mentoring junior team members. Delivering Business Value by driving shared and modern software engineering principles throughout the SDLC, including secure coding practices, TDD, BDD, risk-based testing levels and cadences, and cloud deployments in Google Cloud. Contribute to the development and improvement of internal tooling and environments, our whole system design, working as a customer of our SRE and DevOps capabilities. This role will be a great fit if: Have deep knowledge on one or more of React, Vue, JavaScript, Java or Kotlin, and experience in frontend, backend, or mobile development. Have a comprehensive understanding of system design and software architecture implementation principles. Be adept at applying the right methodologies for each task, adhering to established workflows while actively seeking and advocating for enhancements to our processes. Enjoy being agile and collaboratively working with others in an XP, Scrum, Kanban, hybrid. Aiming to elevate your career by growing into a leadership position. Are passionate about creating quality work, and helping others to do the same, focusing on never needing to be On Call. Continuously improving our Monitoring and Alerting, and Self-Restoring capabilities. Already have energy supply experience or are willing to learn this domain quickly; Similarly the rapidly changing renewable energy sector. Are comfortable communicating within diverse teams and apply their interpersonal skills to facilitate ceremonies and workshops. Learning quickly, and applying in feedback cycles, spikes, walking skeletons, evolving our domain design to match and predict environmental changes eg regulatory. Are interested in developing your technological expertise including secure code, risk-based testing, and constructive peer or group-based reviews. Are willing to commit to our core company values: clear, honest, ambitious, inquisitive, caring, sustainable.
C# .Net, Azure Developers (Azure Functions, CI/CD, API's)Havant, Portsmouth (1 day per week in the office). £45000 - £62000 + BenefitsPlease note my client cannot offer VISA Sponsorship for this role. Your new company I'm working with an energy provider with a focus on modern DevOps practices that have considerably grown their Development team after winning a new contract of work. We're looking for a new Software Engineer to work 1+ days in their head office in Havant per week. Your new role You'll be working on a long-term greenfield project and using the best tools available. You'll be working with them to build internal tools and helping to push their product roadmap along in a mainly greenfield environment. No unrealistic deadlines or shipping software with a compromise on quality. The role offers full stack opportunity from the database through to the UI, in addition to liaising with business users/product owners and making improvements based on live feedback. Career progression is of paramount importance and working here you'll know exactly what you're driving towards and work will never be repetitive given the complexity of projects they take on. The development projects being varied is representative of working for a company with a global reach. The team have implemented DevOps and now champion continuous improvement. You'll be expected to embrace this and to share knowledge regularly, getting behind Agile principles and generally supporting software best practice/design principles. This position is offered at high mid-level/senior so the progression opportunities are very realistic for someone wanting to push towards Lead level and then to be involved in architecture/mentoring. What you'll need to succeed We're looking for experienced Back End .Net Developers that have strong fundamental C#, Azure and SQL Server skills.Working here you'll use the latest versions of .Net daily to build complex applications. Deep knowledge of Azure DevOps and Azure Functions are essential (Redis, Service Bus etc) with CI/CD pipelines.You should have good knowledge of implementing common design and architectural patterns in an Agile environment and will have a strong command of the entire SDLC. What you'll get in return You'll join a team where work life balance is of paramount importance. They have one of the best pension schemes in the county, offering up to 15% matched of salary. There's a 6% bonus scheme, 27 days holiday + bank holidays, and life assurance scheme as well. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 17, 2024
Full time
C# .Net, Azure Developers (Azure Functions, CI/CD, API's)Havant, Portsmouth (1 day per week in the office). £45000 - £62000 + BenefitsPlease note my client cannot offer VISA Sponsorship for this role. Your new company I'm working with an energy provider with a focus on modern DevOps practices that have considerably grown their Development team after winning a new contract of work. We're looking for a new Software Engineer to work 1+ days in their head office in Havant per week. Your new role You'll be working on a long-term greenfield project and using the best tools available. You'll be working with them to build internal tools and helping to push their product roadmap along in a mainly greenfield environment. No unrealistic deadlines or shipping software with a compromise on quality. The role offers full stack opportunity from the database through to the UI, in addition to liaising with business users/product owners and making improvements based on live feedback. Career progression is of paramount importance and working here you'll know exactly what you're driving towards and work will never be repetitive given the complexity of projects they take on. The development projects being varied is representative of working for a company with a global reach. The team have implemented DevOps and now champion continuous improvement. You'll be expected to embrace this and to share knowledge regularly, getting behind Agile principles and generally supporting software best practice/design principles. This position is offered at high mid-level/senior so the progression opportunities are very realistic for someone wanting to push towards Lead level and then to be involved in architecture/mentoring. What you'll need to succeed We're looking for experienced Back End .Net Developers that have strong fundamental C#, Azure and SQL Server skills.Working here you'll use the latest versions of .Net daily to build complex applications. Deep knowledge of Azure DevOps and Azure Functions are essential (Redis, Service Bus etc) with CI/CD pipelines.You should have good knowledge of implementing common design and architectural patterns in an Agile environment and will have a strong command of the entire SDLC. What you'll get in return You'll join a team where work life balance is of paramount importance. They have one of the best pension schemes in the county, offering up to 15% matched of salary. There's a 6% bonus scheme, 27 days holiday + bank holidays, and life assurance scheme as well. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We're looking for a new colleague to join as a Director Second Line Product Support in our Product Support team.Everyday our engineers design, develop, test, release, operate and measure the Planday product under the Agile philosophy, and in so doing, redefine the interaction between businesses and employees around the world.Planday's Product Support team supports this global picture, and helps make it possible for organizations to use Planday as a platform that suits their unique needs and structures, and with their own APIs and systems environments.As our new Director Second Line Product Support, you will be developing and implementing a strategic vision for the Second Line Product Support function, aligned with the company's overall growth goals. You can expect to work with the following: Build and lead a dynamic Second Line Product Support function: - Grow and manage a team of 5-8 individuals responsible for providing exceptional support to users, fostering a thriving user community, and driving continuous product improvement. - Track and measure key performance indicators (KPIs) to assess the effectiveness of the Second Line Product Support function and identify areas for optimization. - Communicate your strategy and progress with the wider org and key stakeholders Resolve escalated support cases: Manage escalated support cases from first-line teams, ensuring timely resolution and clear communication with product teams when necessary. Champion product communication: Coordinate the production and dissemination of product release notes, ensuring smooth internal and external communication of product changes. Optimize production processes: Establish and optimize operational processes for handling production defects, incidents, and service requests within Product Engineering, prioritizing efficient resolution and continuous improvement. Maximize product availability: Prioritize maintaining high product uptime and availability through efficient incident and problem management processes, aligning with the company's product-led growth strategy. Build a robust knowledge base: Build and maintain an exceptional knowledge base, serving as the first line of defense for users by providing step-by-step guides, FAQs, and troubleshooting resources to address common issues and answer user questions effectively. Data and Insights: Analyze user data, including support requests, user behavior, and feedback, to identify areas for improvement and inform product development decisions. Act as a bridge between Customer Support and PE teams: Collaborate with product, engineering, and design teams to ensure the product is intuitive, user-friendly, and addresses customer needs effectively. Collaborate on self-service solutions through comprehensive documentation, fostering user empowerment and reducing dependency on support resources. If you see yourself in some of the points below, great - we're excited to learn more about you! 8+ years of experience in a customer-facing role, with experience in a product-led growth environment preferred. Proven track record of building, coaching and managing high-performing teams. Strong understanding of user-centered design principles and user experience (UX) best practices. Excellent communication, collaboration, and interpersonal skills. Strong analytical and problem-solving skills. Experience with data analysis tools and methodologies. Success Looks Like: A significant reduction in support tickets and improved customer satisfaction. A clear support strategy aligned at all levels of the organization. Data-driven insights that inform product development and improve the overall user experience. A well-established Second Line Product Support function that effectively supports the company's growth goals.
May 17, 2024
Full time
We're looking for a new colleague to join as a Director Second Line Product Support in our Product Support team.Everyday our engineers design, develop, test, release, operate and measure the Planday product under the Agile philosophy, and in so doing, redefine the interaction between businesses and employees around the world.Planday's Product Support team supports this global picture, and helps make it possible for organizations to use Planday as a platform that suits their unique needs and structures, and with their own APIs and systems environments.As our new Director Second Line Product Support, you will be developing and implementing a strategic vision for the Second Line Product Support function, aligned with the company's overall growth goals. You can expect to work with the following: Build and lead a dynamic Second Line Product Support function: - Grow and manage a team of 5-8 individuals responsible for providing exceptional support to users, fostering a thriving user community, and driving continuous product improvement. - Track and measure key performance indicators (KPIs) to assess the effectiveness of the Second Line Product Support function and identify areas for optimization. - Communicate your strategy and progress with the wider org and key stakeholders Resolve escalated support cases: Manage escalated support cases from first-line teams, ensuring timely resolution and clear communication with product teams when necessary. Champion product communication: Coordinate the production and dissemination of product release notes, ensuring smooth internal and external communication of product changes. Optimize production processes: Establish and optimize operational processes for handling production defects, incidents, and service requests within Product Engineering, prioritizing efficient resolution and continuous improvement. Maximize product availability: Prioritize maintaining high product uptime and availability through efficient incident and problem management processes, aligning with the company's product-led growth strategy. Build a robust knowledge base: Build and maintain an exceptional knowledge base, serving as the first line of defense for users by providing step-by-step guides, FAQs, and troubleshooting resources to address common issues and answer user questions effectively. Data and Insights: Analyze user data, including support requests, user behavior, and feedback, to identify areas for improvement and inform product development decisions. Act as a bridge between Customer Support and PE teams: Collaborate with product, engineering, and design teams to ensure the product is intuitive, user-friendly, and addresses customer needs effectively. Collaborate on self-service solutions through comprehensive documentation, fostering user empowerment and reducing dependency on support resources. If you see yourself in some of the points below, great - we're excited to learn more about you! 8+ years of experience in a customer-facing role, with experience in a product-led growth environment preferred. Proven track record of building, coaching and managing high-performing teams. Strong understanding of user-centered design principles and user experience (UX) best practices. Excellent communication, collaboration, and interpersonal skills. Strong analytical and problem-solving skills. Experience with data analysis tools and methodologies. Success Looks Like: A significant reduction in support tickets and improved customer satisfaction. A clear support strategy aligned at all levels of the organization. Data-driven insights that inform product development and improve the overall user experience. A well-established Second Line Product Support function that effectively supports the company's growth goals.
At Tryzens Global, we are on a mission to accelerate global branded commerce for our clients. What we're looking for is a talented individual who c by 10x YoY and set the product strategy - you'll be a senior decision-maker. We value candidates who can apply first-principle thinking and can manage a high-growth environment. We are seeking an experienced and passionate Product leader who can help us continue growing our ARR by 100% YoY by driving our strategy and execution for delivering novel and relevant digital products across our group of Brands. The successful person will identify market opportunities for investment and develop commercially attractive solutions for our target clients in the markets we serve. The ideal candidate will have over five years of experience in product management in the software/digital markets. This person must have a customer-first mindset, strong understanding of the digital commerce ecosystem and an ability to scope, track, analyse, and improve our digital products throughout their lifecycle from concept to end-of-life. The role requires a candidate who has excellent analytical, organizational, and communication skills for defining our product strategy and working with cross-functional teams to interpret and prioritise requirements and establish the basis for performance management. This is a customer-centric role, working to translate the needs of users into digital business opportunities. Key Objectives of this role: To lead Product strategy and product lifecycle management within Tryzens Global Work with the global leadership team to set out the product roadmap and strategy Be responsible for leading research and design of new products Continue to evolve the product value proposition to ensure best fit and help us engage new verticals and markets Improve the UX/UI of existing products. Conduct user research and usability studies, collaborating with designers, developers, and client teams throughout the process Build out over time a team of product managers to support the growth of the business. Help set product design and research standards Be responsible for setting, delivering and analysing our product KPIs Drive strategies and long-term vision to build and support best-in-class digital products that benefit our target clients and markets. Responsibilities: Partner with relevant functions to manage roadmap and backlog for all digital products, ensuring that each party delivers their contribution on time and per expectation Partner with executive team to identify key capabilities needed as well as potential issues Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing, as well as lifecycle management. Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization Work with Finance and CRO to determine commercial models (pricing, terms and conditions) relevant to compete effectively in market. Work with corporate and regional marketing to develop positioning and messaging and ensure differentiation from competitors Monitor and evaluate product performance to facilitate continuous iteration and improvement Five or more years of experience in digital product management or similar role Proven track record of working with international, growth companies Proven organisational and leadership abilities Excellent communication skills both in spoken and written form Strong analytical, prioritization, and negotiating skills Passion for building great products to solve customer and business problems Proven experience as a Product Manager, including creating product roadmaps and strategies, preferably for developer-facing products Experience conducting market research and obtaining consumer feedback on products in both quantitative and qualitative fields to drive product decisions. Experience in usability and customer-focused design Preferred skills and qualifications Experience of Digital Commerce and Payments solutions. Bachelor's degree in business, computer science, information systems, or related field Group Life insurance (4x annual salary) Enhanced Parental Leave Contributory pension Hybrid working environment (combination of work from home and in office) 25 days annual leave A day off for your birthday 2 days off for CSR activities per year cycle-to-work scheme Equal Opportunity Statement We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.
May 17, 2024
Full time
At Tryzens Global, we are on a mission to accelerate global branded commerce for our clients. What we're looking for is a talented individual who c by 10x YoY and set the product strategy - you'll be a senior decision-maker. We value candidates who can apply first-principle thinking and can manage a high-growth environment. We are seeking an experienced and passionate Product leader who can help us continue growing our ARR by 100% YoY by driving our strategy and execution for delivering novel and relevant digital products across our group of Brands. The successful person will identify market opportunities for investment and develop commercially attractive solutions for our target clients in the markets we serve. The ideal candidate will have over five years of experience in product management in the software/digital markets. This person must have a customer-first mindset, strong understanding of the digital commerce ecosystem and an ability to scope, track, analyse, and improve our digital products throughout their lifecycle from concept to end-of-life. The role requires a candidate who has excellent analytical, organizational, and communication skills for defining our product strategy and working with cross-functional teams to interpret and prioritise requirements and establish the basis for performance management. This is a customer-centric role, working to translate the needs of users into digital business opportunities. Key Objectives of this role: To lead Product strategy and product lifecycle management within Tryzens Global Work with the global leadership team to set out the product roadmap and strategy Be responsible for leading research and design of new products Continue to evolve the product value proposition to ensure best fit and help us engage new verticals and markets Improve the UX/UI of existing products. Conduct user research and usability studies, collaborating with designers, developers, and client teams throughout the process Build out over time a team of product managers to support the growth of the business. Help set product design and research standards Be responsible for setting, delivering and analysing our product KPIs Drive strategies and long-term vision to build and support best-in-class digital products that benefit our target clients and markets. Responsibilities: Partner with relevant functions to manage roadmap and backlog for all digital products, ensuring that each party delivers their contribution on time and per expectation Partner with executive team to identify key capabilities needed as well as potential issues Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing, as well as lifecycle management. Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization Work with Finance and CRO to determine commercial models (pricing, terms and conditions) relevant to compete effectively in market. Work with corporate and regional marketing to develop positioning and messaging and ensure differentiation from competitors Monitor and evaluate product performance to facilitate continuous iteration and improvement Five or more years of experience in digital product management or similar role Proven track record of working with international, growth companies Proven organisational and leadership abilities Excellent communication skills both in spoken and written form Strong analytical, prioritization, and negotiating skills Passion for building great products to solve customer and business problems Proven experience as a Product Manager, including creating product roadmaps and strategies, preferably for developer-facing products Experience conducting market research and obtaining consumer feedback on products in both quantitative and qualitative fields to drive product decisions. Experience in usability and customer-focused design Preferred skills and qualifications Experience of Digital Commerce and Payments solutions. Bachelor's degree in business, computer science, information systems, or related field Group Life insurance (4x annual salary) Enhanced Parental Leave Contributory pension Hybrid working environment (combination of work from home and in office) 25 days annual leave A day off for your birthday 2 days off for CSR activities per year cycle-to-work scheme Equal Opportunity Statement We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.