I am looking for an experienced Infrastructure Support Technician who wants to work 37.5 hours a week in fantastic business that really supports learning and development for a salary up to £40k and a host of fantastic benefits Client Details A Leading Financial Services Business Description You'll be joining a leading Financial Services company in providing solutions and improvements to their systems. This role will involve overseeing the businesses Infrastructure, as well as the testing of systems and maintenance. To be successful in this role you will be able to demonstrate the following: Acting as an escalation point you will provide 3rd line support and maintenance for all IT Systems. You will have a strong understanding of Hyper-V, ESXI, and Azure. Exposure to Networking & Security - TCP/IP, DNS, DHCP, IPsec, VoIP, Firewall's, Switches and Routers. In this role you will have responsibility for leading Infrastructure projects so exposure of this would be highly advantageous. Having a basic understanding of SQL would be desirable. You will have experience with backup methodologies ideally using Veeam. Profile This role would suit an individual that has a passion for working within Technology, and wants to learn and develop within Infrastructure. Job Offer This company has a track record of really looking after its employees by continually investing in longer term career and skills development on an individual basis. If this sounds like your ideal next move and you're able to work in the Glasgow office 5 days per week then please apply NOW as this role will definitely not be around for long.
May 18, 2024
Full time
I am looking for an experienced Infrastructure Support Technician who wants to work 37.5 hours a week in fantastic business that really supports learning and development for a salary up to £40k and a host of fantastic benefits Client Details A Leading Financial Services Business Description You'll be joining a leading Financial Services company in providing solutions and improvements to their systems. This role will involve overseeing the businesses Infrastructure, as well as the testing of systems and maintenance. To be successful in this role you will be able to demonstrate the following: Acting as an escalation point you will provide 3rd line support and maintenance for all IT Systems. You will have a strong understanding of Hyper-V, ESXI, and Azure. Exposure to Networking & Security - TCP/IP, DNS, DHCP, IPsec, VoIP, Firewall's, Switches and Routers. In this role you will have responsibility for leading Infrastructure projects so exposure of this would be highly advantageous. Having a basic understanding of SQL would be desirable. You will have experience with backup methodologies ideally using Veeam. Profile This role would suit an individual that has a passion for working within Technology, and wants to learn and develop within Infrastructure. Job Offer This company has a track record of really looking after its employees by continually investing in longer term career and skills development on an individual basis. If this sounds like your ideal next move and you're able to work in the Glasgow office 5 days per week then please apply NOW as this role will definitely not be around for long.
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: - To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure. - Escalate issues that cannot be resolved as appropriate - Log issues with 3rd Parties to fix hardware/software under warranty/support contracts. - Contribute to the on-going implementation and development of projects within the team and collaborate with colleagues to meet deadlines and fulfil the project goals and objectives of the department. - Work effectively with colleagues to improve the service delivered by the IT department and to foster a reputation for excellence - General physical work such as moving/installing computers, printers, switches, server room maintenance etc. - Perform diagnosis procedures on PCs, mobile devices, VOIP phones, peripherals and applications. - Assist with the install, configuration and deployment of applications. - Troubleshoot application install issues, identify application compatibility issues and install essential software patches. - To provide appropriate support for all users in the use of ICT and to give advice and training where appropriate - Mobile Device Support - Providing assistance with finding lost devices, using the Wireless Management console (Aruba) or MDM (JAMF) to place devices into Lost Mode. - Provide assistance to staff and students when required in response to issues with using their mobile devices (Macbooks and iPads). Skills required: - Knowledge of fault-finding and diagnostic techniques. - Windows desktop operating system experience (Windows 10). - Working knowledge of iOS. - Experience of working in anorganisation with a wired/wireless network infrastructure. - Google Workspace, - Experience of using iPads. - Experience using helpdesk or issue tracking systems. For more information, please contact Kirsty Giles at Pure Resourcing Solutions
May 17, 2024
Full time
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: - To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure. - Escalate issues that cannot be resolved as appropriate - Log issues with 3rd Parties to fix hardware/software under warranty/support contracts. - Contribute to the on-going implementation and development of projects within the team and collaborate with colleagues to meet deadlines and fulfil the project goals and objectives of the department. - Work effectively with colleagues to improve the service delivered by the IT department and to foster a reputation for excellence - General physical work such as moving/installing computers, printers, switches, server room maintenance etc. - Perform diagnosis procedures on PCs, mobile devices, VOIP phones, peripherals and applications. - Assist with the install, configuration and deployment of applications. - Troubleshoot application install issues, identify application compatibility issues and install essential software patches. - To provide appropriate support for all users in the use of ICT and to give advice and training where appropriate - Mobile Device Support - Providing assistance with finding lost devices, using the Wireless Management console (Aruba) or MDM (JAMF) to place devices into Lost Mode. - Provide assistance to staff and students when required in response to issues with using their mobile devices (Macbooks and iPads). Skills required: - Knowledge of fault-finding and diagnostic techniques. - Windows desktop operating system experience (Windows 10). - Working knowledge of iOS. - Experience of working in anorganisation with a wired/wireless network infrastructure. - Google Workspace, - Experience of using iPads. - Experience using helpdesk or issue tracking systems. For more information, please contact Kirsty Giles at Pure Resourcing Solutions
3rd Line Support Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line Support Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - we will offer you: • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • On call and weekend working additional pay. • Ongoing training and support. • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line Support Technician - The Role This is a fantastic career opportunity for a talented 3rd Line support technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rd Line Support Technician - The skills you ll need • Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. • Experience supporting large/enterprise level infrastructures. • Excellent analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking, including TCP/IP, DNS, WINS, DHCP, wireless. • System Management and monitoring technologies; SCOM, SCCM, MECM • Anti-virus technologies • Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please.
May 17, 2024
Full time
3rd Line Support Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line Support Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - we will offer you: • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • On call and weekend working additional pay. • Ongoing training and support. • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line Support Technician - The Role This is a fantastic career opportunity for a talented 3rd Line support technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rd Line Support Technician - The skills you ll need • Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. • Experience supporting large/enterprise level infrastructures. • Excellent analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking, including TCP/IP, DNS, WINS, DHCP, wireless. • System Management and monitoring technologies; SCOM, SCCM, MECM • Anti-virus technologies • Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please.
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: - To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.- Escalate issues that cannot be resolved as appropriate- Log issues with 3rd Parties to fix hardware/software under warranty/support contracts.- Contribute to the on-going implementation and development of projects within the team and collaborate with colleagues to meet deadlines and fulfil the project goals and objectives of the department.- Work effectively with colleagues to improve the service delivered by the IT department and to foster a reputation for excellence- General physical work such as moving/installing computers, printers, switches, server room maintenance etc.- Perform diagnosis procedures on PCs, mobile devices, VOIP phones, peripherals and applications.- Assist with the install, configuration and deployment of applications.- Troubleshoot application install issues, identify application compatibility issues and install essential software patches.- To provide appropriate support for all users in the use of ICT and to give advice and training where appropriate- Mobile Device Support- Providing assistance with finding lost devices, using the Wireless Management console (Aruba) or MDM (JAMF) to place devices into Lost Mode.- Provide assistance to staff and students when required in response to issues with using their mobile devices (Macbooks and iPads). Skills required: - Knowledge of fault-finding and diagnostic techniques.- Windows desktop operating system experience (Windows 10).- Working knowledge of iOS.- Experience of working in anorganisation with a wired/wireless network infrastructure.- Google Workspace,- Experience of using iPads.- Experience using helpdesk or issue tracking systems.For more information, please contact Kirsty Giles at Pure Resourcing Solutions
May 17, 2024
Full time
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: - To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.- Escalate issues that cannot be resolved as appropriate- Log issues with 3rd Parties to fix hardware/software under warranty/support contracts.- Contribute to the on-going implementation and development of projects within the team and collaborate with colleagues to meet deadlines and fulfil the project goals and objectives of the department.- Work effectively with colleagues to improve the service delivered by the IT department and to foster a reputation for excellence- General physical work such as moving/installing computers, printers, switches, server room maintenance etc.- Perform diagnosis procedures on PCs, mobile devices, VOIP phones, peripherals and applications.- Assist with the install, configuration and deployment of applications.- Troubleshoot application install issues, identify application compatibility issues and install essential software patches.- To provide appropriate support for all users in the use of ICT and to give advice and training where appropriate- Mobile Device Support- Providing assistance with finding lost devices, using the Wireless Management console (Aruba) or MDM (JAMF) to place devices into Lost Mode.- Provide assistance to staff and students when required in response to issues with using their mobile devices (Macbooks and iPads). Skills required: - Knowledge of fault-finding and diagnostic techniques.- Windows desktop operating system experience (Windows 10).- Working knowledge of iOS.- Experience of working in anorganisation with a wired/wireless network infrastructure.- Google Workspace,- Experience of using iPads.- Experience using helpdesk or issue tracking systems.For more information, please contact Kirsty Giles at Pure Resourcing Solutions
I am looking for an experienced Infrastructure Support Technician who wants to work 37.5 hours a week in fantastic business that really supports learning and development for a salary up to £40k and a host of fantastic benefits Client Details A Leading Financial Services Business Description You'll be joining a leading Financial Services company in providing solutions and improvements to their systems. This role will involve overseeing the businesses Infrastructure, as well as the testing of systems and maintenance. To be successful in this role you will be able to demonstrate the following: Acting as an escalation point you will provide 3rd line support and maintenance for all IT Systems. You will have a strong understanding of Hyper-V, ESXI, and Azure. Exposure to Networking & Security - TCP/IP, DNS, DHCP, IPsec, VoIP, Firewall's, Switches and Routers. In this role you will have responsibility for leading Infrastructure projects so exposure of this would be highly advantageous. Having a basic understanding of SQL would be desirable. You will have experience with backup methodologies ideally using Veeam. Profile This role would suit an individual that has a passion for working within Technology, and wants to learn and develop within Infrastructure. Job Offer This company has a track record of really looking after its employees by continually investing in longer term career and skills development on an individual basis. If this sounds like your ideal next move and you're able to work in the Glasgow office 5 days per week then please apply NOW as this role will definitely not be around for long.
May 17, 2024
Full time
I am looking for an experienced Infrastructure Support Technician who wants to work 37.5 hours a week in fantastic business that really supports learning and development for a salary up to £40k and a host of fantastic benefits Client Details A Leading Financial Services Business Description You'll be joining a leading Financial Services company in providing solutions and improvements to their systems. This role will involve overseeing the businesses Infrastructure, as well as the testing of systems and maintenance. To be successful in this role you will be able to demonstrate the following: Acting as an escalation point you will provide 3rd line support and maintenance for all IT Systems. You will have a strong understanding of Hyper-V, ESXI, and Azure. Exposure to Networking & Security - TCP/IP, DNS, DHCP, IPsec, VoIP, Firewall's, Switches and Routers. In this role you will have responsibility for leading Infrastructure projects so exposure of this would be highly advantageous. Having a basic understanding of SQL would be desirable. You will have experience with backup methodologies ideally using Veeam. Profile This role would suit an individual that has a passion for working within Technology, and wants to learn and develop within Infrastructure. Job Offer This company has a track record of really looking after its employees by continually investing in longer term career and skills development on an individual basis. If this sounds like your ideal next move and you're able to work in the Glasgow office 5 days per week then please apply NOW as this role will definitely not be around for long.
Sanderson Group is working in partnership with a major C lient in the UK. We are currently recruiting for a Network Technician . This role must be via an Umbrella and will be Hybrid - 2-3 days per month to Gosport. Role: Network Technician Contract Length: 6 Months Location: Hybrid - 2-3 days per month to Gosport IR35: Inside Role Overview: Installs, configures and maintains DBS MP&V (UK) layer 2/3 network equipment over multiple Data Centres (WAN Infrastructure provided by 3rd party) and account office sites. Configures and maintains DBS MP&V (UK) network security appliances, such as firewalls and IPSs. Uses network analysis tools to research and resolve problems. Uses monitoring tools to ensure networks are performing as expected. Maintains network plans, diagrams, work instructions and other documentation. Installs and terminates LAN cabling, both fiber and copper. Key Responsibilities: Maintain and improve performance, facilities and integrity of all on-line systems. Plan, configure and implement networks on local and remote sites. Install and configure communications software on all network attached devices as necessary meeting all contractual standards and obligations. Provide network advice to systems support staff, systems analysts, application end users and project development staff. Provide advice /information and verify Project proposals detailed within DBS MP&V (UK) Plan configurations of new equipment and reconfiguration of existing equipment and assess their impact. Implement necessary security restrictions on network devices in accordance with department policy. Monitor network performance and capacity planning within DBS MP&V (UK) network services. Develop and maintain on-line systems, comms and network documentation and standards, including section work instructions and network topology maps. Essential Skills: In depth experience in IP data networks CCNP or equivalent network experience Desirable Skills: Organization skills to balance and prioritize work Communication skills to interact with team members, support staff and Project managers Willingness to travel to remote Data Centres Experience of a complex data centre network environment Hands-on experience with CISCO layer 2/3 switches and firewalls inc Nexus Hands-on experience with McAfee Enterprise Firewalls Hands-on experience with F5 BigIP Load balancers Hands-on experience with Riverbed Steelhead WAN Optimisers Please Note: Shortlisted candidates will be contacted via Call/Email. Apply now to know more. Sanderson is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Sanderson Group regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website
May 17, 2024
Full time
Sanderson Group is working in partnership with a major C lient in the UK. We are currently recruiting for a Network Technician . This role must be via an Umbrella and will be Hybrid - 2-3 days per month to Gosport. Role: Network Technician Contract Length: 6 Months Location: Hybrid - 2-3 days per month to Gosport IR35: Inside Role Overview: Installs, configures and maintains DBS MP&V (UK) layer 2/3 network equipment over multiple Data Centres (WAN Infrastructure provided by 3rd party) and account office sites. Configures and maintains DBS MP&V (UK) network security appliances, such as firewalls and IPSs. Uses network analysis tools to research and resolve problems. Uses monitoring tools to ensure networks are performing as expected. Maintains network plans, diagrams, work instructions and other documentation. Installs and terminates LAN cabling, both fiber and copper. Key Responsibilities: Maintain and improve performance, facilities and integrity of all on-line systems. Plan, configure and implement networks on local and remote sites. Install and configure communications software on all network attached devices as necessary meeting all contractual standards and obligations. Provide network advice to systems support staff, systems analysts, application end users and project development staff. Provide advice /information and verify Project proposals detailed within DBS MP&V (UK) Plan configurations of new equipment and reconfiguration of existing equipment and assess their impact. Implement necessary security restrictions on network devices in accordance with department policy. Monitor network performance and capacity planning within DBS MP&V (UK) network services. Develop and maintain on-line systems, comms and network documentation and standards, including section work instructions and network topology maps. Essential Skills: In depth experience in IP data networks CCNP or equivalent network experience Desirable Skills: Organization skills to balance and prioritize work Communication skills to interact with team members, support staff and Project managers Willingness to travel to remote Data Centres Experience of a complex data centre network environment Hands-on experience with CISCO layer 2/3 switches and firewalls inc Nexus Hands-on experience with McAfee Enterprise Firewalls Hands-on experience with F5 BigIP Load balancers Hands-on experience with Riverbed Steelhead WAN Optimisers Please Note: Shortlisted candidates will be contacted via Call/Email. Apply now to know more. Sanderson is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Sanderson Group regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website
IT 2nd Line Support Technician Tamworth 35,000 - 40,000 + Benefits Are you an experienced IT professional looking for a new challenge? Do you thrive in a dynamic environment where problem-solving skills and technical expertise are valued? If so, we have the perfect opportunity for you! Cast UK are supporting a prestigious client based in Tamworth, with the recruitment process of an IT 2nd Line Support Technician As an IT 2nd Line Support Technician, you will play a crucial role in the IT operations team, providing technical support and troubleshooting to the operation. Working closely with the internal teams, you will be responsible for diagnosing and resolving complex IT issues, ensuring minimal downtime and maximum efficiency. Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and remote assistance. Diagnose and resolve hardware, software, and network issues in a timely manner. Escalate unresolved issues to 3rd line support or other relevant teams. Collaborate with internal teams to implement and maintain IT solutions. Document support processes, procedures, and resolutions accurately. Participate in ongoing training and development to stay updated on the latest technologies and best practices. Requirements: Proven experience in a similar 2nd line support role. Strong knowledge of Microsoft Windows operating systems and Office applications. Experience with Active Directory, Exchange, and Office 365 administration. Solid understanding of networking principles (TCP/IP, DNS, DHCP). Excellent troubleshooting and problem-solving skills. Exceptional communication and customer service skills. Ability to work independently and as part of a team in a fast-paced environment. Renumeration: 35,000 - 40,000 + Benefits About Cast UK: Cast UK is a leading recruitment consultancy, specialising in professional-level talent in Procurement, Supply Chain & Operations, Buying & Merchandising, Logistics & Transport, HR and Sales. Each member of our team has extensive experience in their recruiting sector, going the extra mile for clients and candidates alike. Wherever you are in the Supply Chain, we supply the talent. For a complete list of all of our current vacancies, please visit (url removed)
May 17, 2024
Full time
IT 2nd Line Support Technician Tamworth 35,000 - 40,000 + Benefits Are you an experienced IT professional looking for a new challenge? Do you thrive in a dynamic environment where problem-solving skills and technical expertise are valued? If so, we have the perfect opportunity for you! Cast UK are supporting a prestigious client based in Tamworth, with the recruitment process of an IT 2nd Line Support Technician As an IT 2nd Line Support Technician, you will play a crucial role in the IT operations team, providing technical support and troubleshooting to the operation. Working closely with the internal teams, you will be responsible for diagnosing and resolving complex IT issues, ensuring minimal downtime and maximum efficiency. Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and remote assistance. Diagnose and resolve hardware, software, and network issues in a timely manner. Escalate unresolved issues to 3rd line support or other relevant teams. Collaborate with internal teams to implement and maintain IT solutions. Document support processes, procedures, and resolutions accurately. Participate in ongoing training and development to stay updated on the latest technologies and best practices. Requirements: Proven experience in a similar 2nd line support role. Strong knowledge of Microsoft Windows operating systems and Office applications. Experience with Active Directory, Exchange, and Office 365 administration. Solid understanding of networking principles (TCP/IP, DNS, DHCP). Excellent troubleshooting and problem-solving skills. Exceptional communication and customer service skills. Ability to work independently and as part of a team in a fast-paced environment. Renumeration: 35,000 - 40,000 + Benefits About Cast UK: Cast UK is a leading recruitment consultancy, specialising in professional-level talent in Procurement, Supply Chain & Operations, Buying & Merchandising, Logistics & Transport, HR and Sales. Each member of our team has extensive experience in their recruiting sector, going the extra mile for clients and candidates alike. Wherever you are in the Supply Chain, we supply the talent. For a complete list of all of our current vacancies, please visit (url removed)
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a permanent Project Technician - Interface Specialist to join the business based in Lincoln. The business are currently in an excellent position with a number of high performing teams on-site and they hope to attract a candidate excited by the prospect of working with their business. The hired individual will be tasked with helping the project team to manage and implement client projects and requests in a timely manner and to focus on how the businesses systems interface with other 3rd party systems. Day to day duties and aspects of the role will include: Designing, developing and implementing complicated interfaces Testing, training & documentation tasks Supporting and aiding the Project Manager and department Participating in project meetings Raising & handling support requests Diary management Ensure workload is handled and completed in line with KPI's and timeline deadlines Adhoc duties as and when required for each contract and customer. DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: With the diverse nature of the role, the client will consider candidates with backgrounds in one of the following; Projects, IT & Technical, Support or someone with skills across data and coding / software development The candidate must have comprehensive IT skills including experience and knowledge of coding Experience in delivering excellent customer service via phone, email & face to face Strong problem solving skills Knowledge of SQL, XML, IIS & Health Level 7 would be highly advantageous A proven background in first line support or project coordination would be beneficial Excellent communication skills Hardworking with a strong ability to work to deadlines Able to commit to 1 or 2 days a week in the office based in Lincoln The client is ideally looking to hire at a salary level dependent of experience of between £25,000 to £28,000 with additional benefits and expenses on offer such as private health-care insurance, a cycle-to-work scheme and many others. The role is from Monday to Friday with working hours of 8:30AM to 5:15PM and important to note, the business have a long term plan of hybrid working between a day or two in the office along with home working for the other days in the week. If interested we would love you to apply and begin speaking with us further about the role.
May 16, 2024
Full time
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a permanent Project Technician - Interface Specialist to join the business based in Lincoln. The business are currently in an excellent position with a number of high performing teams on-site and they hope to attract a candidate excited by the prospect of working with their business. The hired individual will be tasked with helping the project team to manage and implement client projects and requests in a timely manner and to focus on how the businesses systems interface with other 3rd party systems. Day to day duties and aspects of the role will include: Designing, developing and implementing complicated interfaces Testing, training & documentation tasks Supporting and aiding the Project Manager and department Participating in project meetings Raising & handling support requests Diary management Ensure workload is handled and completed in line with KPI's and timeline deadlines Adhoc duties as and when required for each contract and customer. DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: With the diverse nature of the role, the client will consider candidates with backgrounds in one of the following; Projects, IT & Technical, Support or someone with skills across data and coding / software development The candidate must have comprehensive IT skills including experience and knowledge of coding Experience in delivering excellent customer service via phone, email & face to face Strong problem solving skills Knowledge of SQL, XML, IIS & Health Level 7 would be highly advantageous A proven background in first line support or project coordination would be beneficial Excellent communication skills Hardworking with a strong ability to work to deadlines Able to commit to 1 or 2 days a week in the office based in Lincoln The client is ideally looking to hire at a salary level dependent of experience of between £25,000 to £28,000 with additional benefits and expenses on offer such as private health-care insurance, a cycle-to-work scheme and many others. The role is from Monday to Friday with working hours of 8:30AM to 5:15PM and important to note, the business have a long term plan of hybrid working between a day or two in the office along with home working for the other days in the week. If interested we would love you to apply and begin speaking with us further about the role.
2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support for IT systems and applications - Troubleshoot and resolve technical issues- Respond to user requests and provide advice on technical solutions - Install, configure and upgrade IT systems and applications - Monitor and maintain the IT systems to ensure optimal performance - Analyse and diagnose technical problems and implement solutions - Identify areas for improvement and develop strategies to improve efficiency Requirements: - Proven experience as an IT support engineer or similar role - Experinced in VMware and Hyper-V - Knowledge of Azure and O365 - Knowledge of system administration and network configuration - Knowledge of computer hardware and software - Strong problem-solving and troubleshooting skills - Ability to work independently and as part of a team - Excellent written and verbal communication The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at henry comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportInterviewing Immediately - Apply NowBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support for IT systems and applications - Troubleshoot and resolve technical issues- Respond to user requests and provide advice on technical solutions - Install, configure and upgrade IT systems and applications - Monitor and maintain the IT systems to ensure optimal performance - Analyse and diagnose technical problems and implement solutions - Identify areas for improvement and develop strategies to improve efficiency Requirements: - Proven experience as an IT support engineer or similar role - Experinced in VMware and Hyper-V - Knowledge of Azure and O365 - Knowledge of system administration and network configuration - Knowledge of computer hardware and software - Strong problem-solving and troubleshooting skills - Ability to work independently and as part of a team - Excellent written and verbal communication The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at henry comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportInterviewing Immediately - Apply NowBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
EAC Consulting Group
Milton Keynes, Buckinghamshire
EAC are representing a Market Leading Organisation in Milton Keynes who are looking for a 2nd Line IT Technician to join their growing team. Basic salary £26,000-£32,000 22 days annual leave (increases with length of service) & BH's Modern office working space with an supportive Team Duties for 2nd Line IT Technician: Provide 2nd line support for IT-related issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when nessacary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Requirements for 2nd Line IT Technician: Excellent PC problem solving skills Proven experience in a 2nd Line Support IT role Provide excellent customer service Proven ability to configure, troubleshoot and maintain a variety of Windows Server Strong Communication over the phone when dealing with Clients Exceptional organisational skills and time management Excellent problem solving skills Full UK Driving License
May 16, 2024
Full time
EAC are representing a Market Leading Organisation in Milton Keynes who are looking for a 2nd Line IT Technician to join their growing team. Basic salary £26,000-£32,000 22 days annual leave (increases with length of service) & BH's Modern office working space with an supportive Team Duties for 2nd Line IT Technician: Provide 2nd line support for IT-related issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when nessacary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Requirements for 2nd Line IT Technician: Excellent PC problem solving skills Proven experience in a 2nd Line Support IT role Provide excellent customer service Proven ability to configure, troubleshoot and maintain a variety of Windows Server Strong Communication over the phone when dealing with Clients Exceptional organisational skills and time management Excellent problem solving skills Full UK Driving License
We have an excellent opportunity for a 3rd Line IT Support Engineer / Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider.This is a hybrid position so you should be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer / Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk Act as troubleshooting lead for high level technical issues, high priority tickets and MSO's Visiting client sites as and when required Manage own time effectively and ensure all time spent on client jobs is logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rd line resource into 3rd line queue and resolving Escalating tickets to Ops team in good time where required to ensure satisfactory resolution Maintaining the 3rd line and escalations queue to resolve issues as quickly as possible Logging troubleshooting and ticket notes accurately and in good time to ensure everyone has visibility of actions completed Communicate accurately and within good time both internally and externally Flag areas of risk / improvement within the firm if identified Train other members of the team in all things technical Provide out of hours technical support to clients (typically 1 in 4 weekends) About the rewards For the role of 3rd Line IT Support Engineer / Team Leader there is a salary on offer of up to £45,000 per annum and benefits include: Hybrid 4 days in the office 1 at home Normal working hours are Monday - Friday 7.5 per day between 8am - 5.30pm 24/7 on call, 1 in 4 with additional renumeration 25 days holiday plus bank holidays - increasing with service Life Assurance Pension Simply Health Perkbox About you To be successful for the role of 3rd Line IT Support Engineer / Team Leader you'll have the following skills and attributes: Essential Technical Experience Hands-on experience with Virtualisation technologies including the setup and maintenance of Windows VMs (VMWare, Hyper-V) Cloud technologies and concepts (1. RDS 2. Azure 3. Citrix) Expert, hands-on networking experience in configuring and maintaining routers, firewalls, and switches Desktop and application support (Windows 7/10, Microsoft Office and bespoke application troubleshooting) Administration and setup of Windows Server 2012/2016/2019/2022 Wifi Solutions Exchange and 365 tenant administration Personal and Team Responsibilities Excellent time management and communication skills Follow the helpdesk process and set an example for other employees Be approachable - ensure employees feel comfortable to ask for assistance You should always be thinking long term fixes and not short term. Excellent troubleshooting and triage skills About the company Our client is an award winning, ISO accredited systems development and Managed Services Provider. They deliver proactive IT support from West Yorkshire working with clients across the UK and beyond. They specialise in working with the Legal Sector and have a proven track-record in transforming Professional Services organisations. How to Apply Please note that eRecruitSmart is advertising the role of 3rd Line IT Support Engineer / Team Leader on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
May 16, 2024
Full time
We have an excellent opportunity for a 3rd Line IT Support Engineer / Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider.This is a hybrid position so you should be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer / Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk Act as troubleshooting lead for high level technical issues, high priority tickets and MSO's Visiting client sites as and when required Manage own time effectively and ensure all time spent on client jobs is logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rd line resource into 3rd line queue and resolving Escalating tickets to Ops team in good time where required to ensure satisfactory resolution Maintaining the 3rd line and escalations queue to resolve issues as quickly as possible Logging troubleshooting and ticket notes accurately and in good time to ensure everyone has visibility of actions completed Communicate accurately and within good time both internally and externally Flag areas of risk / improvement within the firm if identified Train other members of the team in all things technical Provide out of hours technical support to clients (typically 1 in 4 weekends) About the rewards For the role of 3rd Line IT Support Engineer / Team Leader there is a salary on offer of up to £45,000 per annum and benefits include: Hybrid 4 days in the office 1 at home Normal working hours are Monday - Friday 7.5 per day between 8am - 5.30pm 24/7 on call, 1 in 4 with additional renumeration 25 days holiday plus bank holidays - increasing with service Life Assurance Pension Simply Health Perkbox About you To be successful for the role of 3rd Line IT Support Engineer / Team Leader you'll have the following skills and attributes: Essential Technical Experience Hands-on experience with Virtualisation technologies including the setup and maintenance of Windows VMs (VMWare, Hyper-V) Cloud technologies and concepts (1. RDS 2. Azure 3. Citrix) Expert, hands-on networking experience in configuring and maintaining routers, firewalls, and switches Desktop and application support (Windows 7/10, Microsoft Office and bespoke application troubleshooting) Administration and setup of Windows Server 2012/2016/2019/2022 Wifi Solutions Exchange and 365 tenant administration Personal and Team Responsibilities Excellent time management and communication skills Follow the helpdesk process and set an example for other employees Be approachable - ensure employees feel comfortable to ask for assistance You should always be thinking long term fixes and not short term. Excellent troubleshooting and triage skills About the company Our client is an award winning, ISO accredited systems development and Managed Services Provider. They deliver proactive IT support from West Yorkshire working with clients across the UK and beyond. They specialise in working with the Legal Sector and have a proven track-record in transforming Professional Services organisations. How to Apply Please note that eRecruitSmart is advertising the role of 3rd Line IT Support Engineer / Team Leader on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
In Technology Group Limited
Lichfield, Staffordshire
Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our client, an established IT support provider, serves a diverse clientele, offering ample opportunities for personal skill growth and knowledge sharing among peers in a friendly and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on experience with cutting-edge technologies, service delivery, and incident response protocols. In return, we offer a competitive salary and an enriching work environment. What We're Looking For: Minimum 2 years of experience as a 2nd to 3rd Line IT Support Technician. Thrives in a dynamic MSP environment with a focus on customer satisfaction. Proficient in core Microsoft technologies: AD configuration, Group Policy, Hyper-V, and Azure AD. Knowledgeable in Network Defense, encompassing Firewalls, security protocols, Web Filtering, End-Point & MFA configuration. Familiarity with HyperV, Cloud, and Internet Technologies. Possesses a full UK driving license and own transportation. Strong grasp of Microsoft Server and Cloud technologies. Excellent analytical skills with a problem-solving mindset. Responsibilities: Provide 2nd to 3rd line Technical Support via our Helpdesk. Offer Systems, Network & Firewall Support. Respond proactively to NOC and SOC detections in Customer Systems. Conduct onsite visits for Technical Support or Incident Response as needed. Benefits: Embrace a friendly, open-door culture promoting personal and professional growth. Enjoy free on-site parking. Engage in social occasions fostering team bonding. Benefit from a family-friendly work environment. Option to join the Company Pension scheme. Access to a Death in Service policy. Join and be part of a team where your skills are valued, and your growth is encouraged. Apply today! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our client, an established IT support provider, serves a diverse clientele, offering ample opportunities for personal skill growth and knowledge sharing among peers in a friendly and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on experience with cutting-edge technologies, service delivery, and incident response protocols. In return, we offer a competitive salary and an enriching work environment. What We're Looking For: Minimum 2 years of experience as a 2nd to 3rd Line IT Support Technician. Thrives in a dynamic MSP environment with a focus on customer satisfaction. Proficient in core Microsoft technologies: AD configuration, Group Policy, Hyper-V, and Azure AD. Knowledgeable in Network Defense, encompassing Firewalls, security protocols, Web Filtering, End-Point & MFA configuration. Familiarity with HyperV, Cloud, and Internet Technologies. Possesses a full UK driving license and own transportation. Strong grasp of Microsoft Server and Cloud technologies. Excellent analytical skills with a problem-solving mindset. Responsibilities: Provide 2nd to 3rd line Technical Support via our Helpdesk. Offer Systems, Network & Firewall Support. Respond proactively to NOC and SOC detections in Customer Systems. Conduct onsite visits for Technical Support or Incident Response as needed. Benefits: Embrace a friendly, open-door culture promoting personal and professional growth. Enjoy free on-site parking. Engage in social occasions fostering team bonding. Benefit from a family-friendly work environment. Option to join the Company Pension scheme. Access to a Death in Service policy. Join and be part of a team where your skills are valued, and your growth is encouraged. Apply today! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
What's holding you and your career back? Would it be great if a company wanted you to progress and gave you that platform to learn & develop? You'll be an integral part of the team, there to make a difference. Supporting a growing company. IT Support Engineer£28,000 - £33,000 basicHavant - 50% hybrid working Your Challenge Working as part of a small team of three engineers, you will be responsible for providing internal IT support to around 200 users across the business, dealing with around 300 support tickets every month. As the IT Support Engineer, you will be supporting the entire organisation across 1st line, 2nd line and 3rd line support. You will also get the chance to get stuck in with a variety of projects, ranging in a variety of technologies from networking, infrastructure and cloud. You will be working closely with the Infrastructure Engineer, who is responsible for all critical and 3rd line issues. They will act like a mentor, and give you direct training, to help excel your skill set and increase your responsibilities to step up into their shoes and cover their senior infrastructure & networking technical duties in their absence. The Business: Working for a leading manufacturing organisation who have won numerous quality and environmental awards. The benefits also aren't too shabby, including an employee bonus scheme, opportunities to earn shares, training & professional development, healthcare incentives and life assurance. About You: First and foremost, you should have some experience providing 2nd line IT support. You can either be an experienced 1st line & 2nd line support technician, or an experienced 2nd line and 3rd line support engineer to succeed in this role. As an IT Support Engineer you have some experience with the following technologies:• Windows Server• Active Directory• O365• Azure• Networking topology, including routing, switching, DNS, DHCP• Virtualisation technologies This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst / Support Engineer / 3rd Line Support, who has strong experience of supporting users at a 2nd line & 3rd support level. What next? For an informal chat, please call Kate Amos on 07596 _ 233 _ 048 or email kate com. Don't worry if your CV isn't up to date, we can deal with that later. Alternatively, if you do have an up to date CV, and I will look forward to reviewing your application.
May 15, 2024
Full time
What's holding you and your career back? Would it be great if a company wanted you to progress and gave you that platform to learn & develop? You'll be an integral part of the team, there to make a difference. Supporting a growing company. IT Support Engineer£28,000 - £33,000 basicHavant - 50% hybrid working Your Challenge Working as part of a small team of three engineers, you will be responsible for providing internal IT support to around 200 users across the business, dealing with around 300 support tickets every month. As the IT Support Engineer, you will be supporting the entire organisation across 1st line, 2nd line and 3rd line support. You will also get the chance to get stuck in with a variety of projects, ranging in a variety of technologies from networking, infrastructure and cloud. You will be working closely with the Infrastructure Engineer, who is responsible for all critical and 3rd line issues. They will act like a mentor, and give you direct training, to help excel your skill set and increase your responsibilities to step up into their shoes and cover their senior infrastructure & networking technical duties in their absence. The Business: Working for a leading manufacturing organisation who have won numerous quality and environmental awards. The benefits also aren't too shabby, including an employee bonus scheme, opportunities to earn shares, training & professional development, healthcare incentives and life assurance. About You: First and foremost, you should have some experience providing 2nd line IT support. You can either be an experienced 1st line & 2nd line support technician, or an experienced 2nd line and 3rd line support engineer to succeed in this role. As an IT Support Engineer you have some experience with the following technologies:• Windows Server• Active Directory• O365• Azure• Networking topology, including routing, switching, DNS, DHCP• Virtualisation technologies This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst / Support Engineer / 3rd Line Support, who has strong experience of supporting users at a 2nd line & 3rd support level. What next? For an informal chat, please call Kate Amos on 07596 _ 233 _ 048 or email kate com. Don't worry if your CV isn't up to date, we can deal with that later. Alternatively, if you do have an up to date CV, and I will look forward to reviewing your application.
In Technology Group Limited
Redditch, Worcestershire
Role: 1st Line Support Engineer Location: Redditch Salary: £22,000 - £26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: 1st Line Support Engineer Location: Redditch Salary: £22,000 - £26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
May 15, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Opportunity to join a busy and vibrant IT team based in North Norwich - Anglian Group is the UK's largest home improvement company with an impressive nationwide presence we are currently looking to recruit an experienced 2nd Line Support Technician - the role will include: Provide first line support for all company users in all aspects of IT Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Assist with conception, design and implementation of any new or enhanced IT solutions Maintain the company's IT asset database Ability to work on your own initiative but also part of a team. Experience required: Knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Good knowledge of MS Exchange and Active Directory Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Knowledge of PowerShell scripting Understanding of TCP/IP. Awareness of Citrix. Knowledge of Android and other mobile operating systems. Provide remote and on-line support. Great communication skills Knowledge of WAN, LAN and wireless This role is Monday to Friday 37.5 hours per week - You will need a full UK driving license with this role. Occasional UK Travel may be required. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
May 15, 2024
Full time
Opportunity to join a busy and vibrant IT team based in North Norwich - Anglian Group is the UK's largest home improvement company with an impressive nationwide presence we are currently looking to recruit an experienced 2nd Line Support Technician - the role will include: Provide first line support for all company users in all aspects of IT Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Assist with conception, design and implementation of any new or enhanced IT solutions Maintain the company's IT asset database Ability to work on your own initiative but also part of a team. Experience required: Knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Good knowledge of MS Exchange and Active Directory Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Knowledge of PowerShell scripting Understanding of TCP/IP. Awareness of Citrix. Knowledge of Android and other mobile operating systems. Provide remote and on-line support. Great communication skills Knowledge of WAN, LAN and wireless This role is Monday to Friday 37.5 hours per week - You will need a full UK driving license with this role. Occasional UK Travel may be required. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
As the IT Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £32,000 - £38,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
May 15, 2024
Full time
As the IT Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £32,000 - £38,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
A problem solver. Got an issue? Let me on it And you'll get given a platform to learn, develop and progress my career in a 3rd line or project role? Even better! This local IT Service Provider are looking for someone to take on a role which helps bridge the gap between the service desk and project teams, to relieve some of the pressure and escalations going to the project team. You'll help guide some junior-mid level 2nd line support engineers and help extinguish any service level fires that crop up. You'll even get involved in the delivery of ad hoc projects as they crop up. This IT Service Provider have a GREAT culture and a collaboration first vibe which is evident in their staff longevity. They hire and invest in their people. And their people get to work with the latest & greatest technologies. They'll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available. 2nd Line Support Engineer Based in Fareham, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £35,000 Required Skills: - Excellent experience of providing 2nd line support - Good experience of supporting Office 365 / Microsoft 365 and Azure - Strong experience of Windows Server domain environments, Windows 10, Office 365, - Ideally good experience of networking topology, DNS, DHCP - Ideally good experience across the wider M365, including Intune and SharePoint - Ideally experience of working for an IT Service Provider - Excellent communication & stakeholder management experience This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment. This 2nd Line Support Analyst position is looking to start ASAP, will be based in Fareham, Hampshire, paying from £28,000 - £35,000 / day (depending upon background and experience). If you are interested in applying for this position then please forward your CV to bob com To be considered for this role, you must be eligible to live and work in the UK.
May 15, 2024
Full time
A problem solver. Got an issue? Let me on it And you'll get given a platform to learn, develop and progress my career in a 3rd line or project role? Even better! This local IT Service Provider are looking for someone to take on a role which helps bridge the gap between the service desk and project teams, to relieve some of the pressure and escalations going to the project team. You'll help guide some junior-mid level 2nd line support engineers and help extinguish any service level fires that crop up. You'll even get involved in the delivery of ad hoc projects as they crop up. This IT Service Provider have a GREAT culture and a collaboration first vibe which is evident in their staff longevity. They hire and invest in their people. And their people get to work with the latest & greatest technologies. They'll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available. 2nd Line Support Engineer Based in Fareham, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £35,000 Required Skills: - Excellent experience of providing 2nd line support - Good experience of supporting Office 365 / Microsoft 365 and Azure - Strong experience of Windows Server domain environments, Windows 10, Office 365, - Ideally good experience of networking topology, DNS, DHCP - Ideally good experience across the wider M365, including Intune and SharePoint - Ideally experience of working for an IT Service Provider - Excellent communication & stakeholder management experience This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment. This 2nd Line Support Analyst position is looking to start ASAP, will be based in Fareham, Hampshire, paying from £28,000 - £35,000 / day (depending upon background and experience). If you are interested in applying for this position then please forward your CV to bob com To be considered for this role, you must be eligible to live and work in the UK.
Role: 1st Line Support Engineer Location: Redditch Salary: 22,000 - 26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: 1st Line Support Engineer Location: Redditch Salary: 22,000 - 26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.