Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Who you'll be working for: Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice. What's in it for you: Blacklight Software are looking to hire a Level 4 Software Developer Apprentice to join our development team. Initially you will be on a guided learning path to gain exposure to the technologies we use, especially around Microsoft's cloud stack (Azure, Office 365). Once completed you will join the development team and contribute to successful projects. In addition to project work, Blacklight Software will sponsor your continued learning on the Software Developer Apprenticeship L4. Working at Blacklight provides a lot of variety. Combined with regular knowledge sharing sessions, this is a great opportunity to learn. Duties: You will be responsible for: Coding, in a manner consistent with published coding standards, as part of a team to ensure all objectives are delivered to a high standard of quality and accuracy Working closely with other members of the team by understanding your own contribution to the team's goals, taking ownership of any potential problems to ensure they are resolved Designing technically and documenting aspects of the software project, including but not limited to database, business rules and presentation. Documentation must be produced to a high level of accuracy, be unambiguous, and kept up to date Identifying and highlighting where productivity gains can be achieved either through new techniques or adoption of programming tools. If appropriate design, develop and implement programming tools for internal use Helping the project managers identify and classify programming defects and then develop a solution for these defects that satisfies the specification Deploying updates onto target infrastructure, performing any necessary system tests and ensuring accuracy of deployment, either remotely or on a customer's site Performing other functions as required by line manager or Blacklight Software senior management Desired skills and qualities: Enthusiastic software developer with experience working within the .NET ecosystem during your L4 apprentice program Passionate about writing software and will be familiar with techniques used to delivering high quality, tested, scalable and maintainable code Adaptable. As a software agency we get requests to do weird and wonderful things with weird and wonderful technologies. This should excite you! You will have an appetite to learn and will share your findings Desired experience: Agile Methodologies TDD JavaScript Office 365 Azure Entry requirements: The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training provider OR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude test OR a BTEC Diploma in IT and a successful completion of our aptitude test OR 2 years' experience in a relevant role and successful completion of our aptitude test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Onboarding and Initial Training: 3 months (stage1) Starting Salary of £16k Further Training: 3 months (stage 2) Salary of £18k Gaining Experience: 12 months (stage 3) Salary of £20k End Position: Salary of £25k Working week: 37.5 hours per week Benefits: Arcade machine Training available material for MS certifications Free on-site parking Casual dress code Friendly atmosphere Coffee machine Free Tea/Coffee/fruit Flexible working hours can be arranged if required Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 17, 2024
Full time
Who you'll be working for: Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice. What's in it for you: Blacklight Software are looking to hire a Level 4 Software Developer Apprentice to join our development team. Initially you will be on a guided learning path to gain exposure to the technologies we use, especially around Microsoft's cloud stack (Azure, Office 365). Once completed you will join the development team and contribute to successful projects. In addition to project work, Blacklight Software will sponsor your continued learning on the Software Developer Apprenticeship L4. Working at Blacklight provides a lot of variety. Combined with regular knowledge sharing sessions, this is a great opportunity to learn. Duties: You will be responsible for: Coding, in a manner consistent with published coding standards, as part of a team to ensure all objectives are delivered to a high standard of quality and accuracy Working closely with other members of the team by understanding your own contribution to the team's goals, taking ownership of any potential problems to ensure they are resolved Designing technically and documenting aspects of the software project, including but not limited to database, business rules and presentation. Documentation must be produced to a high level of accuracy, be unambiguous, and kept up to date Identifying and highlighting where productivity gains can be achieved either through new techniques or adoption of programming tools. If appropriate design, develop and implement programming tools for internal use Helping the project managers identify and classify programming defects and then develop a solution for these defects that satisfies the specification Deploying updates onto target infrastructure, performing any necessary system tests and ensuring accuracy of deployment, either remotely or on a customer's site Performing other functions as required by line manager or Blacklight Software senior management Desired skills and qualities: Enthusiastic software developer with experience working within the .NET ecosystem during your L4 apprentice program Passionate about writing software and will be familiar with techniques used to delivering high quality, tested, scalable and maintainable code Adaptable. As a software agency we get requests to do weird and wonderful things with weird and wonderful technologies. This should excite you! You will have an appetite to learn and will share your findings Desired experience: Agile Methodologies TDD JavaScript Office 365 Azure Entry requirements: The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training provider OR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude test OR a BTEC Diploma in IT and a successful completion of our aptitude test OR 2 years' experience in a relevant role and successful completion of our aptitude test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Onboarding and Initial Training: 3 months (stage1) Starting Salary of £16k Further Training: 3 months (stage 2) Salary of £18k Gaining Experience: 12 months (stage 3) Salary of £20k End Position: Salary of £25k Working week: 37.5 hours per week Benefits: Arcade machine Training available material for MS certifications Free on-site parking Casual dress code Friendly atmosphere Coffee machine Free Tea/Coffee/fruit Flexible working hours can be arranged if required Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Database Analyst Kensington 35,000- 42,000 + PUBLIC SECTOR + 33 days holiday (plus bank holidays off) + Progression opportunities + Great culture and environment + Training provided + Fantastic aptitude for wellness and mindfulness Are you proficient in the analysis of database systems with good SQL skills that can be easily transferred to provide support during digital transformation? Do you want to work in a multi-faceted institute looking to develop your existing skills in a flexible and mindful environment supporting your growth? This company is an education provider who works with a different sites across the City. They are looking to continually grow and are currently in the process of complete digital transformation. They need a competent database analyst with good SQL skills to support the migration of newly implemented systems. In this role you will be responsible for the administration of MIS for the institute with the scope to move into project management and in turn become the Data Manager. You will be there to learn educational products and become trained on the institutes MIS systems, experience in this background is desired but not essential. This is a fantastic opportunity for a talented Database Analyst to join an established and well-respected institute in a highly varied and interesting position where you can really develop your skillset. The Role: Be responsible for the administration of MIS Scope to move into project management and become Data Manager Learning and training on educational products and MIS systems Travel between their 3 different sites The Person: Experience with Firefly/MS365 Proficient in SQL skills Very good communicator and able to speak freely with all members of the institute Be an advocate for mindfulness and communication with all levels of seniority Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
May 16, 2024
Full time
Database Analyst Kensington 35,000- 42,000 + PUBLIC SECTOR + 33 days holiday (plus bank holidays off) + Progression opportunities + Great culture and environment + Training provided + Fantastic aptitude for wellness and mindfulness Are you proficient in the analysis of database systems with good SQL skills that can be easily transferred to provide support during digital transformation? Do you want to work in a multi-faceted institute looking to develop your existing skills in a flexible and mindful environment supporting your growth? This company is an education provider who works with a different sites across the City. They are looking to continually grow and are currently in the process of complete digital transformation. They need a competent database analyst with good SQL skills to support the migration of newly implemented systems. In this role you will be responsible for the administration of MIS for the institute with the scope to move into project management and in turn become the Data Manager. You will be there to learn educational products and become trained on the institutes MIS systems, experience in this background is desired but not essential. This is a fantastic opportunity for a talented Database Analyst to join an established and well-respected institute in a highly varied and interesting position where you can really develop your skillset. The Role: Be responsible for the administration of MIS Scope to move into project management and become Data Manager Learning and training on educational products and MIS systems Travel between their 3 different sites The Person: Experience with Firefly/MS365 Proficient in SQL skills Very good communicator and able to speak freely with all members of the institute Be an advocate for mindfulness and communication with all levels of seniority Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Business Unit / Team: Chief Operating Office Salary range: £22,400 - £33,600 per annum DOE + red-hot benefits Location: Remote UK with occasional travel to office or Hub Contract Type: Permanent Take control of your career Our Team Within this fast-paced area of the business - Technology Control, we are passionate about installing sustainable disciplines so that things are done in a controlled manner and risk is minimized. This directly helps ensure safe delivery that protects our customers and shareholders. The Control Analyst role is a key role that supports the oversight and analysis of critical processes within the function. This role will specifically support Risk, Controls & Governance and the role offers the opportunity to work closely with Technology practitioners, enabling the role holder to enhance their personal profile within the COO Technology functions. The successful candidate will join an exciting, motivated team who really make a difference to Making our Customers Happier about Money. What you'll be doing Supporting the delivery of team objectives, including applying their expertise to support the design, development, implementation and ongoing management of risk and control management best practice within COO Technology function Contributing to the development, production and ongoing management of regular and/or ad-hoc team reports and MI (e.g., data contributory to risk committee papers), as well as other governance reporting requirements Prioritising and planning their own work to meet team deadlines, including the delivery of business-as-usual team activities; Delivering all allocated work packages to the required quality standards; Maintaining an understanding of VM risk management processes, policies and frameworks; Providing practitioner support to COO colleagues in their use of key risk systems, through effective support and guidance; and Contributing to internal or wider team meetings, Committees and workshops, as required. Management of stakeholder relationships and business partnerships across COO and with our partners in 2nd Line Risk and 3rd Line Audit; Management of an effective risk and control management culture across COO. We need you to have Experience using risk & control frameworks and methodologies. Good banking experience and knowledge. Demonstrated success in building effective working relationships with a variety of stakeholders. Efficient and organised in relation to work tasks, with attention to detail and accuracy. Effective management and prioritisation of workloads. It's a bonus if you have but not essential Good understanding of risk management policies, standards and frameworks. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised:08 May 2024 GMT Daylight Time Applications close:16 May 2024 GMT Daylight Time
May 16, 2024
Full time
Business Unit / Team: Chief Operating Office Salary range: £22,400 - £33,600 per annum DOE + red-hot benefits Location: Remote UK with occasional travel to office or Hub Contract Type: Permanent Take control of your career Our Team Within this fast-paced area of the business - Technology Control, we are passionate about installing sustainable disciplines so that things are done in a controlled manner and risk is minimized. This directly helps ensure safe delivery that protects our customers and shareholders. The Control Analyst role is a key role that supports the oversight and analysis of critical processes within the function. This role will specifically support Risk, Controls & Governance and the role offers the opportunity to work closely with Technology practitioners, enabling the role holder to enhance their personal profile within the COO Technology functions. The successful candidate will join an exciting, motivated team who really make a difference to Making our Customers Happier about Money. What you'll be doing Supporting the delivery of team objectives, including applying their expertise to support the design, development, implementation and ongoing management of risk and control management best practice within COO Technology function Contributing to the development, production and ongoing management of regular and/or ad-hoc team reports and MI (e.g., data contributory to risk committee papers), as well as other governance reporting requirements Prioritising and planning their own work to meet team deadlines, including the delivery of business-as-usual team activities; Delivering all allocated work packages to the required quality standards; Maintaining an understanding of VM risk management processes, policies and frameworks; Providing practitioner support to COO colleagues in their use of key risk systems, through effective support and guidance; and Contributing to internal or wider team meetings, Committees and workshops, as required. Management of stakeholder relationships and business partnerships across COO and with our partners in 2nd Line Risk and 3rd Line Audit; Management of an effective risk and control management culture across COO. We need you to have Experience using risk & control frameworks and methodologies. Good banking experience and knowledge. Demonstrated success in building effective working relationships with a variety of stakeholders. Efficient and organised in relation to work tasks, with attention to detail and accuracy. Effective management and prioritisation of workloads. It's a bonus if you have but not essential Good understanding of risk management policies, standards and frameworks. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised:08 May 2024 GMT Daylight Time Applications close:16 May 2024 GMT Daylight Time
Global Career opportunities for a better Tomorrow Open Positions Job Title Posted Date 24th June Location London, UK Job Description : Should be a Pega Certified Lead System Architect (CLSA) responsible for architecting and designing business applications using Pega PRPC and other Pega frameworks Should have very good hands-on experience in delivering Pega skill based solutions to the customer with high output Should have effective communication and interpretation skills to discuss business and technical implementations with internal teams and clients to deliver user interface requirements like Graphical User Interfaces, Screen, and Interface mock-ups Should be responsible for Design & Technical leadership of Pega PRPC program / application / solution (8.x) - including designing of enterprise class structure, data and application framework model Should provide architecture and design guidance to project teams developing BPM/BRE solutions using Pega Should have a strong technical background, and hands-on, experience in developing applications and explore new capabilities of Pega technology. Should have experience to Work with the Product owners to assist in developing requirements, solution concepts and prototypes Should have good Understand interface /integration technologies and a good understanding of customers' needs so they can be translated into requirements Should possess the ability to lead requirements conversations, push back where needed to help drive discussions to out of the box capabilities to help ensure out of the box capabilities are leveraged where possible to meet business requirements Should ensure Pega application/solutions is scalable and robust and make sure the application is following Pega suggested best practices in terms of security, performance and integrations Along with effective design and communication skills, should possess strong leadership skills to lead a team independently starting from Inception till transition Should have very good experience and understanding in Agile methodology. Should provide in-depth technical consultation to business partners and IT management/development to ensure development of efficient application systems utilizing established standards, procedures and methodologies Should possess good knowledge on working with cloud systems and hands-on experience in dealing with application servers Should have good knowledge in Java, Oracle SQL, Pega Should have good knowledge in Business Analyst , Data , GAP analysis , data visualization Should have good knowledge in C Sharp , .Net , .NET Core , Microsoft SQL Server, Azure hould have good knowledge in Manual/ Automation / Regression testing We need you by our side for developing high-end applications that will change the life of our clients and their end users for better. Also, if you love being part of the web, then, we have got excellent opportunities for you in digital marketing to help our clients take their business soaring beyond unexplored horizons. Specializes in finding and placing professionals across all sectors. With our fantastic teams, cutting-edge technology and extensive branch network, we are big enough to really deliver while local enough to truly care. Our teams of Recruiters, Resourcers and Relationship Managers pride themselves on their expert knowledge and understanding of the local job market and their specialist Industry sectors; with many of our staff joining us directly from the sectors they now recruit into.
May 16, 2024
Full time
Global Career opportunities for a better Tomorrow Open Positions Job Title Posted Date 24th June Location London, UK Job Description : Should be a Pega Certified Lead System Architect (CLSA) responsible for architecting and designing business applications using Pega PRPC and other Pega frameworks Should have very good hands-on experience in delivering Pega skill based solutions to the customer with high output Should have effective communication and interpretation skills to discuss business and technical implementations with internal teams and clients to deliver user interface requirements like Graphical User Interfaces, Screen, and Interface mock-ups Should be responsible for Design & Technical leadership of Pega PRPC program / application / solution (8.x) - including designing of enterprise class structure, data and application framework model Should provide architecture and design guidance to project teams developing BPM/BRE solutions using Pega Should have a strong technical background, and hands-on, experience in developing applications and explore new capabilities of Pega technology. Should have experience to Work with the Product owners to assist in developing requirements, solution concepts and prototypes Should have good Understand interface /integration technologies and a good understanding of customers' needs so they can be translated into requirements Should possess the ability to lead requirements conversations, push back where needed to help drive discussions to out of the box capabilities to help ensure out of the box capabilities are leveraged where possible to meet business requirements Should ensure Pega application/solutions is scalable and robust and make sure the application is following Pega suggested best practices in terms of security, performance and integrations Along with effective design and communication skills, should possess strong leadership skills to lead a team independently starting from Inception till transition Should have very good experience and understanding in Agile methodology. Should provide in-depth technical consultation to business partners and IT management/development to ensure development of efficient application systems utilizing established standards, procedures and methodologies Should possess good knowledge on working with cloud systems and hands-on experience in dealing with application servers Should have good knowledge in Java, Oracle SQL, Pega Should have good knowledge in Business Analyst , Data , GAP analysis , data visualization Should have good knowledge in C Sharp , .Net , .NET Core , Microsoft SQL Server, Azure hould have good knowledge in Manual/ Automation / Regression testing We need you by our side for developing high-end applications that will change the life of our clients and their end users for better. Also, if you love being part of the web, then, we have got excellent opportunities for you in digital marketing to help our clients take their business soaring beyond unexplored horizons. Specializes in finding and placing professionals across all sectors. With our fantastic teams, cutting-edge technology and extensive branch network, we are big enough to really deliver while local enough to truly care. Our teams of Recruiters, Resourcers and Relationship Managers pride themselves on their expert knowledge and understanding of the local job market and their specialist Industry sectors; with many of our staff joining us directly from the sectors they now recruit into.
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa 70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project lifecycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low / no code technologies would be a bonus Skills / Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 16, 2024
Full time
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa 70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project lifecycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low / no code technologies would be a bonus Skills / Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
JOB TITLE : Solution Architect LOCATION(S): Jersey, Guernsey, Isle of Man HOURS : Full time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. About this opportunity: Lloyds Bank International is in an exciting era of growth with an ambition to be the fastest growing business in LBG. Our plans are to double our income by 2026, and to do this we are expanding our footprint via our digital banking channels. We currently have an outstanding opportunity for a dynamic Solution Architect to join our digital banking team as we undergo this growth. We're looking for an individual to help us to shape and define our solution landscape across our digital banking space, helping us to deliver even better customer propositions through future-focussed capabilities. What will you be doing with us? Playing a key role in the team that delivers features and initiatives across our International digital channels, including internet banking, iOS and Android banking apps and online application forms. Collaborating with Product Owners, Platform Leads, Enterprise Architects & Engineers to create the Architectural runway for our feature team. Support Product Owner in triaging business requests, providing insight into technical feasibility and viability of delivering business changes. Translate business requirements into viable solutions to then be worked on by business analysts, engineers and quality engineers. Engage with business needs and strategy to enable recommendation of technical solutions that minimises tech debt for long term, and allows construction of technology solutions that strategically align with and drive Crown Dependencies goals. Validate technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Owning the technical design risks or issues and driving resolution through architectural or agile practices. Participating in Agile ceremonies, elicit requirements, shape & validate designs or prototypes that deliver customer outcomes that align to our target architecture. Leveraging industry best practice, frameworks, standards & policies in creating opportunities & value for our customers. Setting guiding principles and solution success criteria for banking platform capability or feature development. Providing oversight & foster built in quality, decoupled & modernised architectures. Supporting Product Owners & Platform Leads on the technical aspect of activities linked with Platform financial estimation, spend or risk management processes in line with the platform roadmap. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports (if applicable) by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Sets medium term objectives and takes responsibility for implement a team's performance management systems with guidance from senior colleagues. Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. What you'll need: A passion for digital product development with a customer-centric approach. Strong technical background with previous experience in agile product development. Experience analysing options to deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Experience of application, data, infrastructure and security domains and an ability to liaise close with architects in these domains to develop best practice solutions. Experience of producing clear analytical documentation for review by a variety of technical and non-technical stakeholders, e.g. process maps, sequence diagrams. Ability to organise and prepares complex documents by using multiple computer applications (such as Microsoft Office, Visio), while also gathering and summarising data for special reports. Experience of infrastructure and security related challenges (e.g. firewalls, gateways) and working with infrastructure/security teams to resolve. Excellent communication and interpersonal skills, capable of collaborating with cross functional teams across multiple jurisdictions. Desirable but not essential: Experience working with digital banking channels, across iOS, Android and web-based internet banking. Experience working in a large-scale financial services provider. Experience with on-premise versus cloud-based solutions. Experience with design and development of technical solutions, including websites, REST APIs, SDKs, using .NET (C#/Javascript) and/or Java; experience with hosting platforms, e.g. IIS, Apache, Nginx. Experience with database development and/or administration using SQL Server (preferred), MySQL or PostgreSQL. About working for us: We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which include: a generous pension contribution of up to 15%; an annual performance-related bonus; share schemes including free shares; benefits you can adapt to your lifestyle, such as discounted shopping; 28 days' holiday, with bank holidays on top; a range of wellbeing initiatives and generous parental leave policies. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
May 16, 2024
Full time
JOB TITLE : Solution Architect LOCATION(S): Jersey, Guernsey, Isle of Man HOURS : Full time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. About this opportunity: Lloyds Bank International is in an exciting era of growth with an ambition to be the fastest growing business in LBG. Our plans are to double our income by 2026, and to do this we are expanding our footprint via our digital banking channels. We currently have an outstanding opportunity for a dynamic Solution Architect to join our digital banking team as we undergo this growth. We're looking for an individual to help us to shape and define our solution landscape across our digital banking space, helping us to deliver even better customer propositions through future-focussed capabilities. What will you be doing with us? Playing a key role in the team that delivers features and initiatives across our International digital channels, including internet banking, iOS and Android banking apps and online application forms. Collaborating with Product Owners, Platform Leads, Enterprise Architects & Engineers to create the Architectural runway for our feature team. Support Product Owner in triaging business requests, providing insight into technical feasibility and viability of delivering business changes. Translate business requirements into viable solutions to then be worked on by business analysts, engineers and quality engineers. Engage with business needs and strategy to enable recommendation of technical solutions that minimises tech debt for long term, and allows construction of technology solutions that strategically align with and drive Crown Dependencies goals. Validate technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Owning the technical design risks or issues and driving resolution through architectural or agile practices. Participating in Agile ceremonies, elicit requirements, shape & validate designs or prototypes that deliver customer outcomes that align to our target architecture. Leveraging industry best practice, frameworks, standards & policies in creating opportunities & value for our customers. Setting guiding principles and solution success criteria for banking platform capability or feature development. Providing oversight & foster built in quality, decoupled & modernised architectures. Supporting Product Owners & Platform Leads on the technical aspect of activities linked with Platform financial estimation, spend or risk management processes in line with the platform roadmap. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports (if applicable) by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Sets medium term objectives and takes responsibility for implement a team's performance management systems with guidance from senior colleagues. Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. What you'll need: A passion for digital product development with a customer-centric approach. Strong technical background with previous experience in agile product development. Experience analysing options to deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Experience of application, data, infrastructure and security domains and an ability to liaise close with architects in these domains to develop best practice solutions. Experience of producing clear analytical documentation for review by a variety of technical and non-technical stakeholders, e.g. process maps, sequence diagrams. Ability to organise and prepares complex documents by using multiple computer applications (such as Microsoft Office, Visio), while also gathering and summarising data for special reports. Experience of infrastructure and security related challenges (e.g. firewalls, gateways) and working with infrastructure/security teams to resolve. Excellent communication and interpersonal skills, capable of collaborating with cross functional teams across multiple jurisdictions. Desirable but not essential: Experience working with digital banking channels, across iOS, Android and web-based internet banking. Experience working in a large-scale financial services provider. Experience with on-premise versus cloud-based solutions. Experience with design and development of technical solutions, including websites, REST APIs, SDKs, using .NET (C#/Javascript) and/or Java; experience with hosting platforms, e.g. IIS, Apache, Nginx. Experience with database development and/or administration using SQL Server (preferred), MySQL or PostgreSQL. About working for us: We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which include: a generous pension contribution of up to 15%; an annual performance-related bonus; share schemes including free shares; benefits you can adapt to your lifestyle, such as discounted shopping; 28 days' holiday, with bank holidays on top; a range of wellbeing initiatives and generous parental leave policies. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
May 15, 2024
Full time
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
Department of Work & Pensions
Blackpool, Lancashire
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
May 15, 2024
Full time
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
May 15, 2024
Full time
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
Senior Solution Architect - Business System Applications / Integration 80k - 100k + 5k car allowance 1 day in the office a month (London) We're working with a global organisation who have grown rapidly over the last few years and are expecting to double in size, mainly through acquisition over the next 2 years, who are looking to recruit 2 Solution Architects. You will be responsible for the overarching technology architecture that enables business processes and data flows to connect in harmony with the end-to-end business architecture in a new fully automated digital business model. The Architecture function is currently quite immature with limited best practice principles and governance in place which they are looking to improve, so they're looking at someone who can help improve that function and ensure there is proper documentation and architecture processes upheld within the business. There's a huge amount of consolidation work across their application stack and you will be involved in multiple projects at once producing both HLD & LLD, consolidating finance systems into D365, consolidating HR systems and other business systems within a large organisation who have grown very quickly but need to get their architecture function in place in the right way at scale. Key Responsibilities: Design, develop and maintain future state architectures, using documented business requirements, developing solution options, architecture documentation and managing the approval and sign off process. Ensure the designed architecture is maintained to a contemporary standard and reviewed regularly with colleagues across the IT organisation and business. Manage risks and issues associated with the architecture design process and escalate where necessary. Input to both the demand management process and Technical Design Authority (TDA) to govern project architecture deliverables. Lead the architecture and development governance community with a focus on the quality and longevity of solutions. Work with other architects, business analysts, project managers, PMO and other technology colleagues to ensure alignment of proposed solutions to both IT Strategy and Business Strategy, architecture standard and principles. Work with delivery partners and technology vendors to align detailed design and build activities to high-level architecture principles. Develop long-term relationships with colleagues, delivery partners and technology vendors. Technologies: Azure Integration Services, Azure logic Apps and strong data / integration experience. Experience integrating different applications and working on different business processes and systems. We're looking for a charismatic person with very strong stakeholder and communication skills who can help foster a collaborative culture where people can work with autonomy. To apply for this role please send your CV asap
May 15, 2024
Full time
Senior Solution Architect - Business System Applications / Integration 80k - 100k + 5k car allowance 1 day in the office a month (London) We're working with a global organisation who have grown rapidly over the last few years and are expecting to double in size, mainly through acquisition over the next 2 years, who are looking to recruit 2 Solution Architects. You will be responsible for the overarching technology architecture that enables business processes and data flows to connect in harmony with the end-to-end business architecture in a new fully automated digital business model. The Architecture function is currently quite immature with limited best practice principles and governance in place which they are looking to improve, so they're looking at someone who can help improve that function and ensure there is proper documentation and architecture processes upheld within the business. There's a huge amount of consolidation work across their application stack and you will be involved in multiple projects at once producing both HLD & LLD, consolidating finance systems into D365, consolidating HR systems and other business systems within a large organisation who have grown very quickly but need to get their architecture function in place in the right way at scale. Key Responsibilities: Design, develop and maintain future state architectures, using documented business requirements, developing solution options, architecture documentation and managing the approval and sign off process. Ensure the designed architecture is maintained to a contemporary standard and reviewed regularly with colleagues across the IT organisation and business. Manage risks and issues associated with the architecture design process and escalate where necessary. Input to both the demand management process and Technical Design Authority (TDA) to govern project architecture deliverables. Lead the architecture and development governance community with a focus on the quality and longevity of solutions. Work with other architects, business analysts, project managers, PMO and other technology colleagues to ensure alignment of proposed solutions to both IT Strategy and Business Strategy, architecture standard and principles. Work with delivery partners and technology vendors to align detailed design and build activities to high-level architecture principles. Develop long-term relationships with colleagues, delivery partners and technology vendors. Technologies: Azure Integration Services, Azure logic Apps and strong data / integration experience. Experience integrating different applications and working on different business processes and systems. We're looking for a charismatic person with very strong stakeholder and communication skills who can help foster a collaborative culture where people can work with autonomy. To apply for this role please send your CV asap
Role: Swift Configuration Analyst Rate: £1000 per day (via umbrella) Length: 6 months initially Location: London / Hybrid Clearance: SC clearance One of my public sector clients are currently looking for a Swift Configuration Analyst. They are looking for a Swift Configuration Analyst to join them on a hybrid basis with travel to site in London on a weekly basis. This engagement will run on for an initial 6 month contract- this does have a view to extend beyond this date.We are seeking an experienced Configuration Analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Requirements: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Are you interested in this position? If so, then please respond with your CV and I will be in touch ASAP. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
May 15, 2024
Full time
Role: Swift Configuration Analyst Rate: £1000 per day (via umbrella) Length: 6 months initially Location: London / Hybrid Clearance: SC clearance One of my public sector clients are currently looking for a Swift Configuration Analyst. They are looking for a Swift Configuration Analyst to join them on a hybrid basis with travel to site in London on a weekly basis. This engagement will run on for an initial 6 month contract- this does have a view to extend beyond this date.We are seeking an experienced Configuration Analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Requirements: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Are you interested in this position? If so, then please respond with your CV and I will be in touch ASAP. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
May 15, 2024
Full time
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
Senior Project Manager / Delivery Manager - Bristol / London / Hybrid / Defence / Infrastructure / 2 stage Process / 5+ years experience/ up to £80k / Security Cleared We are thrilled to be working with a fast growing Global Consultancy with operations covering the UK, EMEA and North America, We are currently seeking a Senior Project / Delivery Manager with experience in the defence sector preferably from a consultancy based background. As a leading player in the field, our client offers exceptional career growth prospects and a flexible work environment that prioritizes people and culture. You would have the chance to work with people within our organisation (and beyond, where applicable) to define and develop a market approach around our core digital project and programme management capabilities including: Agile and waterfall expertise Full lifecycle delivery management Independent delivery assurance and recovery Expert delivery input into procurement Assist with the integration of Digital Project Management into all other appropriate services, teams, and commissions. Potential to represent the company at external events Proactively engage with your line management team (and beyond) to share ideas, provide support, and where applicable mentor and develop others. Assist as appropriate in the recruitment and retention of a Digital Project Management team Key Responsibilities Deliver project and programme management services across our commissions, including: Full or part lifecycle delivery management using waterfall and Agile methodologies (including any version or combination of the two). Performing specialist roles where needed within Agile teams, such as Scrum Master, Product Owner or Agile Coach Providing independent assurance of projects or programmes, applying robust thinking to show how well or otherwise they are performing from a delivery perspective. Recovery of poorly performing implementations Provide expert project and programme delivery advice where needed into complimentary services, such as procurement management. Ability to work alone or in high performance Teams Build client relationships and reinforce credibility as a subject matter expert (SME) to identify opportunities. Demonstrate knowledge of industry standard methodologies and how they affect our service lines, deliverables, and clients Maintain awareness of key industry trends; interpret and report to the wider team Input into and, if applicable, lead business generation activity (bid qualifications and proposals)Team Work with people within our organisation (and beyond, where applicable) to define and develop a market approach around our core digital project and programme management capabilities including: Agile and waterfall expertise Full lifecycle delivery management Independent delivery assurance and recovery Expert delivery input into procurement Assist with the integration of Digital Project Management into all other appropriate services, teams, and commissions. Potential to represent the company at external events Proactively engage with your line management team (and beyond) to share ideas, provide support, and where applicable mentor and develop others. Assist as appropriate in the recruitment and retention of a Digital Project Management teamKey RequirementsEssential: Proven relevant experience of at least 5 years in a similar project, programme or delivery management role Strong understanding of major waterfall and good understanding of at least one Agile methodology Strong understanding of APM Body of Knowledge Good stakeholder management, self-motivated, with strong verbal, written, and presentation skills Experience in Defence and/or Central/Secure Government The ability to pass both a Baseline Personnel Security Standard (BPSS) check and formal vetting through UKSV - these will be conducted during the probation period The ability to travel to any location as agreed and appropriate. One or more of the below qualification/certifications: APM Project Management qualification Agile Project Management Practitioner qualification BCS Business Analytics Managing Successful Programmes (MSP) Practitioner Certified/Advanced ScrumMaster, Certified/Advanced Scrum Product OwnerDesirable: Proven relevant experience of at least 10 years in a similar project, programme or delivery management role Membership to BCS, CMI, ILM or MAPMQualificationsDDaT: Business Analyst, Delivery Manager, Product Manager, Programme Delivery ManagerSFIA: Governance, Risk management, Programme management, Project management, Portfolio, programme and project support, Requirements definition and management, Systems development management, Technology service management, Stakeholder relationship management, Set up agile culture and capabilities, Support and guide agile practices, Adopt agile practices
May 15, 2024
Full time
Senior Project Manager / Delivery Manager - Bristol / London / Hybrid / Defence / Infrastructure / 2 stage Process / 5+ years experience/ up to £80k / Security Cleared We are thrilled to be working with a fast growing Global Consultancy with operations covering the UK, EMEA and North America, We are currently seeking a Senior Project / Delivery Manager with experience in the defence sector preferably from a consultancy based background. As a leading player in the field, our client offers exceptional career growth prospects and a flexible work environment that prioritizes people and culture. You would have the chance to work with people within our organisation (and beyond, where applicable) to define and develop a market approach around our core digital project and programme management capabilities including: Agile and waterfall expertise Full lifecycle delivery management Independent delivery assurance and recovery Expert delivery input into procurement Assist with the integration of Digital Project Management into all other appropriate services, teams, and commissions. Potential to represent the company at external events Proactively engage with your line management team (and beyond) to share ideas, provide support, and where applicable mentor and develop others. Assist as appropriate in the recruitment and retention of a Digital Project Management team Key Responsibilities Deliver project and programme management services across our commissions, including: Full or part lifecycle delivery management using waterfall and Agile methodologies (including any version or combination of the two). Performing specialist roles where needed within Agile teams, such as Scrum Master, Product Owner or Agile Coach Providing independent assurance of projects or programmes, applying robust thinking to show how well or otherwise they are performing from a delivery perspective. Recovery of poorly performing implementations Provide expert project and programme delivery advice where needed into complimentary services, such as procurement management. Ability to work alone or in high performance Teams Build client relationships and reinforce credibility as a subject matter expert (SME) to identify opportunities. Demonstrate knowledge of industry standard methodologies and how they affect our service lines, deliverables, and clients Maintain awareness of key industry trends; interpret and report to the wider team Input into and, if applicable, lead business generation activity (bid qualifications and proposals)Team Work with people within our organisation (and beyond, where applicable) to define and develop a market approach around our core digital project and programme management capabilities including: Agile and waterfall expertise Full lifecycle delivery management Independent delivery assurance and recovery Expert delivery input into procurement Assist with the integration of Digital Project Management into all other appropriate services, teams, and commissions. Potential to represent the company at external events Proactively engage with your line management team (and beyond) to share ideas, provide support, and where applicable mentor and develop others. Assist as appropriate in the recruitment and retention of a Digital Project Management teamKey RequirementsEssential: Proven relevant experience of at least 5 years in a similar project, programme or delivery management role Strong understanding of major waterfall and good understanding of at least one Agile methodology Strong understanding of APM Body of Knowledge Good stakeholder management, self-motivated, with strong verbal, written, and presentation skills Experience in Defence and/or Central/Secure Government The ability to pass both a Baseline Personnel Security Standard (BPSS) check and formal vetting through UKSV - these will be conducted during the probation period The ability to travel to any location as agreed and appropriate. One or more of the below qualification/certifications: APM Project Management qualification Agile Project Management Practitioner qualification BCS Business Analytics Managing Successful Programmes (MSP) Practitioner Certified/Advanced ScrumMaster, Certified/Advanced Scrum Product OwnerDesirable: Proven relevant experience of at least 10 years in a similar project, programme or delivery management role Membership to BCS, CMI, ILM or MAPMQualificationsDDaT: Business Analyst, Delivery Manager, Product Manager, Programme Delivery ManagerSFIA: Governance, Risk management, Programme management, Project management, Portfolio, programme and project support, Requirements definition and management, Systems development management, Technology service management, Stakeholder relationship management, Set up agile culture and capabilities, Support and guide agile practices, Adopt agile practices
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
May 15, 2024
Full time
Senior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. Digital with Purpose. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of the most vulnerable people in our society. DWP Digital creates digital services that almost everyone in the UK relies on at some point in their lives. We're carrying out a once-in-a-generation transformation. Using fresh ideas and cutting-edge technology, we're revamping the digital experiences of 22 million customers. If you're curious about user behaviour and enjoy finding meaning in complexity, click apply and join DWP Digital as a Digital Performance Analyst. Why do we need a Digital Performance Analyst like you? You'll be joining a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services. We need information about how our digital services are being used and whether they meet our users' needs. Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience. You'll bring user journey data to life for your agile, multidisciplinary teams. You'll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle - from its rawest form to generating insights. And you'll develop meaningful performance measures to methodically test your hypotheses, progress against priorities and the impacts of changes. You'll also need to be able build and nurture relationships - so you can guide to continuous improvement and influence better user journeys. You will manage a small team of digital performance analysts who will provide you with the capacity to provide insightful analysis This is leadership role. You'll get hands on with any complex elements of this work but also set strategic priorities, projects and direction If you are looking to contribute to new thinking and be involved in challenging transformation projects, all with a great work life balance, we would love to speak with you. You'll have lots of opportunity to grow your performance analysis skills and your career. This is a big, stretchy job. Humans are complex, therefore the problems you'll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP. There are so few jobs like this where good performance analysis can improve outcomes for so many people. You will be a key role model for the digital performance community who will look to you to offer coaching and guidance on the best tools and methods of data collection to use. We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose. Click apply if that sounds like something you want to be part of. Essential criteria You can nurture a deep understanding of business goals and can turn these into tangible performance measures. You can work with and influence senior stakeholders. You can prioritise and delegate work. You can carry out robust and statistically sound analysis that enables teams to reach conclusions. You have coding experience to perform analysis (such as SQL, Python or R). You'll be asked to answer a question (in 250 words) when you apply on the subject of 'Performance Measurement'. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office. In return for your skills, we offer a competitive salary of up to 63,517. You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to 18,400 a year). You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities Click 'Apply' for more information and to start an application on Civil Service Jobs. Please note this role requires you to pass Security Check clearance.
We are working with an NHS organisation who are seeking to appoint an Interim Senior Information Analyst. The role will start ASAP and will be for 3 months initially. The post holder will have experience of managing data using SQL and creating complex reports on Power BI in order to make informed decisions. This is an interim role that falls under the Workforce Alliance Framework and should be expected to be remunerated at a c£200 day rate. Key responsibilities will include: Provide and develop comprehensive Performance Management, Database Interrogation and Analytical Information Services that meet current and future needs for the organisation; Scoping, producing, and presenting analysis to key stakeholders, both internal and external alike, ensuring high quality and accuracy of all analyses and reports; Provide Business and Operational Information and Performance monitoring reports which will meet the requirements of the organisation; Assist senior management in the provision of subject matter expert advice to help managers interpret and analyse data to meet the needs of the organisation; Support senior management on the provision of timely and relevant analysis, modelling and database interrogation; Contribute to the scheduled production of activity analysis and information for inclusion within Board reports; Deliver Performance Management Information showing achievements against the Operating Framework. The ideal candidate will have: Digital or Mathematical qualification to degree level and/or equivalent experience in Information Management within an NHS healthcare setting; The post holder will have experience of managing data using SQL and creating complex reports on Power BI in order to make informed decisions; Communicating complex information to a range of audiences, both verbally and electronically. If you are interested in this role, please email Toni Coates with your latest CV included, along with your availability and expected rate in line with the above. If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client s requirements for this specific role.
May 15, 2024
Seasonal
We are working with an NHS organisation who are seeking to appoint an Interim Senior Information Analyst. The role will start ASAP and will be for 3 months initially. The post holder will have experience of managing data using SQL and creating complex reports on Power BI in order to make informed decisions. This is an interim role that falls under the Workforce Alliance Framework and should be expected to be remunerated at a c£200 day rate. Key responsibilities will include: Provide and develop comprehensive Performance Management, Database Interrogation and Analytical Information Services that meet current and future needs for the organisation; Scoping, producing, and presenting analysis to key stakeholders, both internal and external alike, ensuring high quality and accuracy of all analyses and reports; Provide Business and Operational Information and Performance monitoring reports which will meet the requirements of the organisation; Assist senior management in the provision of subject matter expert advice to help managers interpret and analyse data to meet the needs of the organisation; Support senior management on the provision of timely and relevant analysis, modelling and database interrogation; Contribute to the scheduled production of activity analysis and information for inclusion within Board reports; Deliver Performance Management Information showing achievements against the Operating Framework. The ideal candidate will have: Digital or Mathematical qualification to degree level and/or equivalent experience in Information Management within an NHS healthcare setting; The post holder will have experience of managing data using SQL and creating complex reports on Power BI in order to make informed decisions; Communicating complex information to a range of audiences, both verbally and electronically. If you are interested in this role, please email Toni Coates with your latest CV included, along with your availability and expected rate in line with the above. If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client s requirements for this specific role.
Global recycling / manufacturing group requires a Senior Service Desk Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 4.30 (office based), great career prospects. This is an exciting time to join the Global IS team within the group. Their vision is to transform the capability and become a digital strategic partner for their customers delivering a digitally enabled future for the company by undertaking an exciting Global IS transformation programme which sets the foundation for their success. About the role: Reporting to the Service Desk Team Lead, this role will work closely with other Global IS colleagues to service impacting incidents and fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment. Occasional travel across UK sites will be required. Senior Service Analyst Accountabilities: Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities Collaborate with service analysts across all GIS functions to meet and where possible exceed agreed service level agreements (SLA s) Support and when required lead quarterly site service reviews presenting SLA reports and collaborate with business stakeholders to optimise site services Follow up on end-customer surveys feedback to establish opportunities for future improvements Complete relevant training on the execution of in-scope processes and procedures Recommend and where applicable deliver continual improvements to operational procedures When assigned deliver or lead project work to define timelines and budgets Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations Senior Service Analyst Requirements: Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively and work as part of the team Experience of the following: PowerShell / automation scripting, Apple iOS / Mac and iPhone support, change and request management, problem management and updating technical guidance and knowledge base documentation Technical knowledge of a AD user and computer management Basic knowledge of networking, WAN and LAN technologies Technical Knowledge of client and server OS s (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365) Knowledge of backup and restore processes Experience of working at a local regional and global level and understands the benefits and opportunities within this environment IT operating model change experience This is a rare opportunity to join the IT team of a very successful, and developing group delivering sustainable packaging solutions across the globe.
May 15, 2024
Full time
Global recycling / manufacturing group requires a Senior Service Desk Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 4.30 (office based), great career prospects. This is an exciting time to join the Global IS team within the group. Their vision is to transform the capability and become a digital strategic partner for their customers delivering a digitally enabled future for the company by undertaking an exciting Global IS transformation programme which sets the foundation for their success. About the role: Reporting to the Service Desk Team Lead, this role will work closely with other Global IS colleagues to service impacting incidents and fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment. Occasional travel across UK sites will be required. Senior Service Analyst Accountabilities: Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities Collaborate with service analysts across all GIS functions to meet and where possible exceed agreed service level agreements (SLA s) Support and when required lead quarterly site service reviews presenting SLA reports and collaborate with business stakeholders to optimise site services Follow up on end-customer surveys feedback to establish opportunities for future improvements Complete relevant training on the execution of in-scope processes and procedures Recommend and where applicable deliver continual improvements to operational procedures When assigned deliver or lead project work to define timelines and budgets Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations Senior Service Analyst Requirements: Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively and work as part of the team Experience of the following: PowerShell / automation scripting, Apple iOS / Mac and iPhone support, change and request management, problem management and updating technical guidance and knowledge base documentation Technical knowledge of a AD user and computer management Basic knowledge of networking, WAN and LAN technologies Technical Knowledge of client and server OS s (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365) Knowledge of backup and restore processes Experience of working at a local regional and global level and understands the benefits and opportunities within this environment IT operating model change experience This is a rare opportunity to join the IT team of a very successful, and developing group delivering sustainable packaging solutions across the globe.
Global recycling / manufacturing group requires a Senior Service Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 4.30 (office based), great career prospects. This is an exciting time to join the Global IS team within the group. Their vision is to transform the capability and become a digital strategic partner for their customers delivering a digitally enabled future for the company by undertaking an exciting Global IS transformation programme which sets the foundation for their success. About the role: Reporting to the Service Desk Team Lead, this role will work closely with other Global IS colleagues to service impacting incidents and fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment. Occasional travel across UK sites will be required. Senior Service Analyst Accountabilities: Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities Collaborate with service analysts across all GIS functions to meet and where possible exceed agreed service level agreements (SLA s) Support and when required lead quarterly site service reviews presenting SLA reports and collaborate with business stakeholders to optimise site services Follow up on end-customer surveys feedback to establish opportunities for future improvements Complete relevant training on the execution of in-scope processes and procedures Recommend and where applicable deliver continual improvements to operational procedures When assigned deliver or lead project work to define timelines and budgets Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations Senior Service Analyst Requirements: Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively and work as part of the team Experience of the following: PowerShell / automation scripting, Apple iOS / Mac and iPhone support, change and request management, problem management and updating technical guidance and knowledge base documentation Technical knowledge of a AD user and computer management Basic knowledge of networking, WAN and LAN technologies Technical Knowledge of client and server OS s (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365) Knowledge of backup and restore processes Experience of working at a local regional and global level and understands the benefits and opportunities within this environment IT operating model change experience This is a rare opportunity to join the IT team of a very successful, and developing group delivering sustainable packaging solutions across the globe.
May 15, 2024
Full time
Global recycling / manufacturing group requires a Senior Service Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 4.30 (office based), great career prospects. This is an exciting time to join the Global IS team within the group. Their vision is to transform the capability and become a digital strategic partner for their customers delivering a digitally enabled future for the company by undertaking an exciting Global IS transformation programme which sets the foundation for their success. About the role: Reporting to the Service Desk Team Lead, this role will work closely with other Global IS colleagues to service impacting incidents and fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment. Occasional travel across UK sites will be required. Senior Service Analyst Accountabilities: Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities Collaborate with service analysts across all GIS functions to meet and where possible exceed agreed service level agreements (SLA s) Support and when required lead quarterly site service reviews presenting SLA reports and collaborate with business stakeholders to optimise site services Follow up on end-customer surveys feedback to establish opportunities for future improvements Complete relevant training on the execution of in-scope processes and procedures Recommend and where applicable deliver continual improvements to operational procedures When assigned deliver or lead project work to define timelines and budgets Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations Senior Service Analyst Requirements: Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively and work as part of the team Experience of the following: PowerShell / automation scripting, Apple iOS / Mac and iPhone support, change and request management, problem management and updating technical guidance and knowledge base documentation Technical knowledge of a AD user and computer management Basic knowledge of networking, WAN and LAN technologies Technical Knowledge of client and server OS s (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365) Knowledge of backup and restore processes Experience of working at a local regional and global level and understands the benefits and opportunities within this environment IT operating model change experience This is a rare opportunity to join the IT team of a very successful, and developing group delivering sustainable packaging solutions across the globe.
Senior Systems Analyst - London (Hybrid) - 70k- 80k - Must have Lloyds market experience I am seeking a Senior Systems Analyst with significan Lloyds Market experience, for a scale-up investment firm based in central London. They offer fantastic career progression as the firm is evolving and growing quickly to keep up with demand from their ever-increasing client book. They offer an unrivalled opportunity to get involved in companywide projects with the ability to leave your own mark on a growing business. Benefits 25 days holiday plus bank holidays Discretionary bonus scheme Up % pension Private medical cover + more You will be supporting the Systems and Data Governance Manager in the day-to-day support and maintenance of the company's internal and external ticketing systems, with extensive experience in the Insurance Sector (Lloyds Market). You will be implementing, developing, and maintaining various applications ensuring robustness. You will become a subject matter expert in the companies' systems and applications, providing analysis and research of potential new technology solutions. You will have: Strong systems background in the insurance sector (Lloyd's market) Experience in Eclipse, Zulber etc Excellent coding skills in SQL Strong communication skills and the ability to build and manage relationships with stakeholders. Excellent experience in supporting a range of systems and applications. Have strong documentation skills and the ability to coach junior members of the team. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 15, 2024
Full time
Senior Systems Analyst - London (Hybrid) - 70k- 80k - Must have Lloyds market experience I am seeking a Senior Systems Analyst with significan Lloyds Market experience, for a scale-up investment firm based in central London. They offer fantastic career progression as the firm is evolving and growing quickly to keep up with demand from their ever-increasing client book. They offer an unrivalled opportunity to get involved in companywide projects with the ability to leave your own mark on a growing business. Benefits 25 days holiday plus bank holidays Discretionary bonus scheme Up % pension Private medical cover + more You will be supporting the Systems and Data Governance Manager in the day-to-day support and maintenance of the company's internal and external ticketing systems, with extensive experience in the Insurance Sector (Lloyds Market). You will be implementing, developing, and maintaining various applications ensuring robustness. You will become a subject matter expert in the companies' systems and applications, providing analysis and research of potential new technology solutions. You will have: Strong systems background in the insurance sector (Lloyd's market) Experience in Eclipse, Zulber etc Excellent coding skills in SQL Strong communication skills and the ability to build and manage relationships with stakeholders. Excellent experience in supporting a range of systems and applications. Have strong documentation skills and the ability to coach junior members of the team. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
ICF works on the key challenges of our times, supporting governments in the design, appraisal and delivery of policies and programmes across a wide range of issues - from migration, security, technology to health, food and the environment. Our Data Science Team works in partnership with experts across our business, applying data science methods to create innovative solutions for ICF clients in the UK and EU. The team's work has a particular focus on the application of data science to public policy research and analysis. We are looking for a Senior Data Scientist to contribute to the further growth and success of this team by applying expertise in data science to client projects and working closely with the team leader to provide coaching and line management to more junior data scientists. You will typically be working on a few projects at a time, interacting with all levels of ICF staff and external stakeholders. You will contribute to drafting research reports and proposals, and present findings to clients. We are particularly interested in candidates who can demonstrate a genuine interest in public policies in the areas we cover. We have a flexible, hybrid model in which you can balance working from home with use of our UK bases in London, Plymouth, Leeds and Birmingham. Skills, Knowledge and Experience We welcome applications from candidates with: At minimum, a Bachelor's degree in disciplines such as Data Science or Social Sciences. At least three years of practical experience within industry, government, or consulting in applying data-driven approaches to a variety of business scenarios, including creation and use of advanced analytics or machine learning algorithms. An understanding of data science and machine learning concepts and algorithms such as clustering, regression, classification, forecasting, neural networks, hyperparameter tuning, NLP, and utilising LLMs. An understanding of the importance of effective communication with clients and experience of relaying complex technical concepts to diverse audiences. Proficiency in Python. Strong report writing and presentation skills. Excellent command of English language. Experience of (i) query languages such as SQL and (ii) working on proposals for client work would be advantageous but are not essential. Applicants must have the right to work in the UK. More about ICF ICF is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We give active support to career progression. We are committed to learning and personal development - providing in-house training programmes, access to our communities of practice and online learning resources. We provide a supportive, collegiate work environment. Our 'You Matter' programme enables recognition of colleague's contributions, support and success. Interested? Please submit a CV and cover letter HERE to start the conversation! ONLY applications with a cover letter will be considered About us: Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you'll have access to a vast array of benefits to help you live your life well. We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role. To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support. We enjoy celebrating success, which is why we have a competitive recognition program called 'You Matter', which awards points as a 'thank you' for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee. ICF also offers a range of competitive benefits, which include: Single Private Medical Insurance cover with no restrictions on existing conditions. Dental insurance and an online GP service. 25 days annual leave, plus UK bank holidays (annual leave increases with years of service). Pension scheme with 5% of salary employer contribution Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick. Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay. ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at .
May 15, 2024
Full time
ICF works on the key challenges of our times, supporting governments in the design, appraisal and delivery of policies and programmes across a wide range of issues - from migration, security, technology to health, food and the environment. Our Data Science Team works in partnership with experts across our business, applying data science methods to create innovative solutions for ICF clients in the UK and EU. The team's work has a particular focus on the application of data science to public policy research and analysis. We are looking for a Senior Data Scientist to contribute to the further growth and success of this team by applying expertise in data science to client projects and working closely with the team leader to provide coaching and line management to more junior data scientists. You will typically be working on a few projects at a time, interacting with all levels of ICF staff and external stakeholders. You will contribute to drafting research reports and proposals, and present findings to clients. We are particularly interested in candidates who can demonstrate a genuine interest in public policies in the areas we cover. We have a flexible, hybrid model in which you can balance working from home with use of our UK bases in London, Plymouth, Leeds and Birmingham. Skills, Knowledge and Experience We welcome applications from candidates with: At minimum, a Bachelor's degree in disciplines such as Data Science or Social Sciences. At least three years of practical experience within industry, government, or consulting in applying data-driven approaches to a variety of business scenarios, including creation and use of advanced analytics or machine learning algorithms. An understanding of data science and machine learning concepts and algorithms such as clustering, regression, classification, forecasting, neural networks, hyperparameter tuning, NLP, and utilising LLMs. An understanding of the importance of effective communication with clients and experience of relaying complex technical concepts to diverse audiences. Proficiency in Python. Strong report writing and presentation skills. Excellent command of English language. Experience of (i) query languages such as SQL and (ii) working on proposals for client work would be advantageous but are not essential. Applicants must have the right to work in the UK. More about ICF ICF is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We give active support to career progression. We are committed to learning and personal development - providing in-house training programmes, access to our communities of practice and online learning resources. We provide a supportive, collegiate work environment. Our 'You Matter' programme enables recognition of colleague's contributions, support and success. Interested? Please submit a CV and cover letter HERE to start the conversation! ONLY applications with a cover letter will be considered About us: Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you'll have access to a vast array of benefits to help you live your life well. We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role. To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support. We enjoy celebrating success, which is why we have a competitive recognition program called 'You Matter', which awards points as a 'thank you' for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee. ICF also offers a range of competitive benefits, which include: Single Private Medical Insurance cover with no restrictions on existing conditions. Dental insurance and an online GP service. 25 days annual leave, plus UK bank holidays (annual leave increases with years of service). Pension scheme with 5% of salary employer contribution Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick. Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay. ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at .