At EF World Journeys, we believe that the best way to learn about the world is to experience it. EF Go Ahead Tours and EF Ultimate Break are divisions of EF World Journeys, and we strive to make world travel easy. We want to empower travelers of all ages to get out there and experience something new on our guided tours. If you share this passion for opening the world, come work with us! On the Engineering team you'll join a group of engineers, product professionals, analysts, and UX/UI designers that build the applications and systems that make travel happen. We power every step of our customer's journey - from the e-commerce experience on the web, to creating personalized itineraries, to enhancing the travel experience through our mobile app. What you'll do As a Senior Salesforce Engineer, you will contribute to and support the systems that power our sales and service teams. In this role you will: Leverage Salesforce programming languages and frameworks (such as Apex, Visualforce Page, Aura, Lightning Web Components, and Sales Cloud products) to deliver strategic sales solutions Work with Engineering leadership to advise on process and developer experience changes that will help empower our engineering teams to work quickly, smoothly, and autonomously Continuously improve the design, quality, and performance of all aspects of our Salesforce footprint Collaborate frequently with other engineering teams to streamline Salesforce integrations with related systems (order management, customer service telephony, data warehouse, and more) Be a leader when it comes to Salesforce technology choices. You'll work with leadership and engineering teams to define, document, and evangelize best practices and help adopt and evolve the use of new offerings Who you are You are passionate about Salesforce development and thrive in a collaborative environment You have a strong aptitude and desire to learn new technologies, give and receive feedback, and grow outside of your comfort zone You are experienced in the Salesforce ecosystem of technologies and how they can empower a business, and can guide others to understand the best practices and appropriate usage of those technologies You are looking to grow, evolve, and improve engineering practices on your team and across the organization What you'll be doing on the World Journey's team Your first week, you will Onboard as an EF employee and World Journeys engineer - and maybe finish up some related paperwork Meet with your manager to set up the tech, the accounts, the meetings, and the relationships you'll need to be successful Meet your team and your team lead, explore our code, and start contributing some code of your own Your first month, you will Learn about our travel products and the business context of our projects, through trainings, guidance from your manager, and your own exploration Acquaint yourself with team processes, technical standards, and how we measure success, through trainings, guidance from your team lead, and your own contributions Begin shaping a professional development plan with your manager wherein you'll grow your technical and professional knowledge and build connections to peers across our teams Your first three months, you will Help define team goals to realize business opportunities, contribute to the strategy for achieving those goals, and own projects related to that work Collaborate across engineering domains to review work, help solve complex problems, and deepen your understanding of business offerings and engineering platforms Regularly meet with your manager to reflect on progress and sustain professional development Why you'll love working here Work in our beautiful Cambridge office or remote, where you'll enjoy comprehensive professional development, frequent social programming, and employee-run DEIB Resource Groups and clubs. You can expect: The opportunity to travel on one of our tours every year with no cost and no impact on your paid vacation. Four weeks paid vacation, ten paid holidays & two floating holidays. Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts. 25% company match on your 401(k) contribution. Excellent medical, dental, and vision coverage, along with life and disability insurance. Paid international business travel. Wellness benefits and a yearly fitness reimbursement. EF program discounts include travel, language schools, childcare, and more. Dependent care, healthcare, and commuter flexible spending accounts (FSAs). Discounts at local venues and businesses. About EF Education First At EF, we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs, focused on language, travel, cultural exchange, and academics, turn dreams into international opportunities. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about, we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience, and everything else that makes you unique. Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at .
May 18, 2024
Full time
At EF World Journeys, we believe that the best way to learn about the world is to experience it. EF Go Ahead Tours and EF Ultimate Break are divisions of EF World Journeys, and we strive to make world travel easy. We want to empower travelers of all ages to get out there and experience something new on our guided tours. If you share this passion for opening the world, come work with us! On the Engineering team you'll join a group of engineers, product professionals, analysts, and UX/UI designers that build the applications and systems that make travel happen. We power every step of our customer's journey - from the e-commerce experience on the web, to creating personalized itineraries, to enhancing the travel experience through our mobile app. What you'll do As a Senior Salesforce Engineer, you will contribute to and support the systems that power our sales and service teams. In this role you will: Leverage Salesforce programming languages and frameworks (such as Apex, Visualforce Page, Aura, Lightning Web Components, and Sales Cloud products) to deliver strategic sales solutions Work with Engineering leadership to advise on process and developer experience changes that will help empower our engineering teams to work quickly, smoothly, and autonomously Continuously improve the design, quality, and performance of all aspects of our Salesforce footprint Collaborate frequently with other engineering teams to streamline Salesforce integrations with related systems (order management, customer service telephony, data warehouse, and more) Be a leader when it comes to Salesforce technology choices. You'll work with leadership and engineering teams to define, document, and evangelize best practices and help adopt and evolve the use of new offerings Who you are You are passionate about Salesforce development and thrive in a collaborative environment You have a strong aptitude and desire to learn new technologies, give and receive feedback, and grow outside of your comfort zone You are experienced in the Salesforce ecosystem of technologies and how they can empower a business, and can guide others to understand the best practices and appropriate usage of those technologies You are looking to grow, evolve, and improve engineering practices on your team and across the organization What you'll be doing on the World Journey's team Your first week, you will Onboard as an EF employee and World Journeys engineer - and maybe finish up some related paperwork Meet with your manager to set up the tech, the accounts, the meetings, and the relationships you'll need to be successful Meet your team and your team lead, explore our code, and start contributing some code of your own Your first month, you will Learn about our travel products and the business context of our projects, through trainings, guidance from your manager, and your own exploration Acquaint yourself with team processes, technical standards, and how we measure success, through trainings, guidance from your team lead, and your own contributions Begin shaping a professional development plan with your manager wherein you'll grow your technical and professional knowledge and build connections to peers across our teams Your first three months, you will Help define team goals to realize business opportunities, contribute to the strategy for achieving those goals, and own projects related to that work Collaborate across engineering domains to review work, help solve complex problems, and deepen your understanding of business offerings and engineering platforms Regularly meet with your manager to reflect on progress and sustain professional development Why you'll love working here Work in our beautiful Cambridge office or remote, where you'll enjoy comprehensive professional development, frequent social programming, and employee-run DEIB Resource Groups and clubs. You can expect: The opportunity to travel on one of our tours every year with no cost and no impact on your paid vacation. Four weeks paid vacation, ten paid holidays & two floating holidays. Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts. 25% company match on your 401(k) contribution. Excellent medical, dental, and vision coverage, along with life and disability insurance. Paid international business travel. Wellness benefits and a yearly fitness reimbursement. EF program discounts include travel, language schools, childcare, and more. Dependent care, healthcare, and commuter flexible spending accounts (FSAs). Discounts at local venues and businesses. About EF Education First At EF, we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs, focused on language, travel, cultural exchange, and academics, turn dreams into international opportunities. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about, we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience, and everything else that makes you unique. Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at .
Transform communities with your code! Enjoy a flexible hybrid schedule, 25 Days annual leave + your birthday off! 6 volunteer days, annual learning budget, extended parental leave and a clear path to leadership within a pioneering social value firm. See more details on our industry leading benefits package below! Join Social Value Portal as our Senior Salesforce Developer and contribute to our £100bn mission that helps people, enhances communities, and supports environmental sustainability. About Social Value Portal: A leader in social value creation, Social Value Portal leverages innovative digital tools and collaborative approaches to deliver significant societal benefits. Our Salesforce solutions are central to advancing our mission, making your role pivotal to our success. The Role: As a Senior Salesforce Developer, you will shape the future of our Salesforce platform, creating impactful solutions with Lightning Web Components and Communities. This key position blends high-level technical skills with leadership, offering you the chance to guide a dedicated team of junior developers. Key Responsibilities of the Senior Salesforce Developer Mentor junior developers, guiding their technical and professional development. Design and implement custom user interfaces, focusing on Lightning pages and components. Develop Apex classes and triggers to meet complex business requirements. Ensure adherence to Salesforce best practices and secure coding standards. Lead deployment processes and contribute to product development and technical debt resolution. Collaborate with internal teams to deliver seamless solutions and enhance client satisfaction. Hours of Work: Monday to Friday 37.5 hour permanent opportunity, Enjoy a hybrid working model with minimum 1day in the office per week on the Albert Embankment, London. We Are Looking For Proficient in Salesforce development with certifications such as Platform App Builder, PD1, or JavaScript Developer or multiple years of experience as a Developer/ Senior Developer Experience in front-end web technologies (HTML, CSS, JavaScript) and Apex, LWC, Visualforce. Strong interpersonal and leadership skills, capable of mentoring and managing junior team members. Agile/Scrum methodology experience and familiarity with version control (we use Bitbucket). What We Offer Competitive Salary: Up to £80,000 to commensurate with experience. Flexible Working: Hybrid model from London, supporting work-life balance. Career Progression: Clear pathways to advance within an established company. Robust Benefits: Private health insurance, extended parental leave, generous pension scheme, and a personal development fund of £400 annually. Additional Perks: 25+ days of holiday, inclusive of bank holidays and your birthday off, plus opportunities for volunteering and community engagement. You may have held similar titles within other businesses to be considered for this role like Lead Salesforce Developer, Salesforce Technical Lead, Salesforce Solutions Architect, Salesforce Consultant, Principal Salesforce Developer. Join Us! If you're driven by technology and motivated by social impact, apply today. At Social Value Portal, your expertise will not only advance your career but also contribute to a broader mission that positively shapes our society. Inclusion at Social Value Portal: At Social Value Portal, we don't just accept difference we celebrate and support it for the benefit of our employees, our services, and our community. We pride ourselves on being an equal opportunity workplace where everyone can thrive.
May 17, 2024
Full time
Transform communities with your code! Enjoy a flexible hybrid schedule, 25 Days annual leave + your birthday off! 6 volunteer days, annual learning budget, extended parental leave and a clear path to leadership within a pioneering social value firm. See more details on our industry leading benefits package below! Join Social Value Portal as our Senior Salesforce Developer and contribute to our £100bn mission that helps people, enhances communities, and supports environmental sustainability. About Social Value Portal: A leader in social value creation, Social Value Portal leverages innovative digital tools and collaborative approaches to deliver significant societal benefits. Our Salesforce solutions are central to advancing our mission, making your role pivotal to our success. The Role: As a Senior Salesforce Developer, you will shape the future of our Salesforce platform, creating impactful solutions with Lightning Web Components and Communities. This key position blends high-level technical skills with leadership, offering you the chance to guide a dedicated team of junior developers. Key Responsibilities of the Senior Salesforce Developer Mentor junior developers, guiding their technical and professional development. Design and implement custom user interfaces, focusing on Lightning pages and components. Develop Apex classes and triggers to meet complex business requirements. Ensure adherence to Salesforce best practices and secure coding standards. Lead deployment processes and contribute to product development and technical debt resolution. Collaborate with internal teams to deliver seamless solutions and enhance client satisfaction. Hours of Work: Monday to Friday 37.5 hour permanent opportunity, Enjoy a hybrid working model with minimum 1day in the office per week on the Albert Embankment, London. We Are Looking For Proficient in Salesforce development with certifications such as Platform App Builder, PD1, or JavaScript Developer or multiple years of experience as a Developer/ Senior Developer Experience in front-end web technologies (HTML, CSS, JavaScript) and Apex, LWC, Visualforce. Strong interpersonal and leadership skills, capable of mentoring and managing junior team members. Agile/Scrum methodology experience and familiarity with version control (we use Bitbucket). What We Offer Competitive Salary: Up to £80,000 to commensurate with experience. Flexible Working: Hybrid model from London, supporting work-life balance. Career Progression: Clear pathways to advance within an established company. Robust Benefits: Private health insurance, extended parental leave, generous pension scheme, and a personal development fund of £400 annually. Additional Perks: 25+ days of holiday, inclusive of bank holidays and your birthday off, plus opportunities for volunteering and community engagement. You may have held similar titles within other businesses to be considered for this role like Lead Salesforce Developer, Salesforce Technical Lead, Salesforce Solutions Architect, Salesforce Consultant, Principal Salesforce Developer. Join Us! If you're driven by technology and motivated by social impact, apply today. At Social Value Portal, your expertise will not only advance your career but also contribute to a broader mission that positively shapes our society. Inclusion at Social Value Portal: At Social Value Portal, we don't just accept difference we celebrate and support it for the benefit of our employees, our services, and our community. We pride ourselves on being an equal opportunity workplace where everyone can thrive.
Job title: Operations Director Salary: £60,000 - £80,000 - dependant on experience Location: London - Hybrid working an option. Purpose of role: Established insurance brokerage primarily looking for someone with the ability to plan and deliver operational projects within the company, in addition to overseeing and maintaining current systems and processes. The role of the Operations Director is to create and implement improvements to all processes across the business, to integrate their CRM system (Salesforce) with other software solutions and to improve automations and compliance process throughout the business. The candidate needs to be passionate about technology and obsessed with organisation. Key responsibilities: Manage current software platform with external software house. Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects. Carry out constant upgrades and improvements of Salesforce platform. Ability to plan and deliver projects. E.g. spec, research, and implement integrated CTI phone system. Upgrade to cloud based and Salesforce integrated document management system. Lead contact with 3rd party compliance company. Oversee compliance processes and ongoing activities. Oversee and improve internal workflow processes. Identify and implement new processes across the business. Skills: You will need to have an excellent work ethic with an ability to plan and deliver projects. A lot of the planning stages will be collaborative with senior management but during the implementation stages. Required to be very self-motivated and can deliver work yourself. Ability to identify where processes are needed and the capability to plan and deliver them. Essential Very Strong IT proficiency/ technical ability. Able to learn new software platforms. (You will be the 'go to' salesforce/software platform advisor in house.) All software related developer work will be carried out by a 3rd party software house, so you do not need to have direct developer experience. However, your strong understanding of the fundamental role that processes have within a business is critical. Preferred Salesforce experience would be ideal but not essential. If you have the relevant experience or know someone that does please contact us now on or email us at
May 17, 2024
Full time
Job title: Operations Director Salary: £60,000 - £80,000 - dependant on experience Location: London - Hybrid working an option. Purpose of role: Established insurance brokerage primarily looking for someone with the ability to plan and deliver operational projects within the company, in addition to overseeing and maintaining current systems and processes. The role of the Operations Director is to create and implement improvements to all processes across the business, to integrate their CRM system (Salesforce) with other software solutions and to improve automations and compliance process throughout the business. The candidate needs to be passionate about technology and obsessed with organisation. Key responsibilities: Manage current software platform with external software house. Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects. Carry out constant upgrades and improvements of Salesforce platform. Ability to plan and deliver projects. E.g. spec, research, and implement integrated CTI phone system. Upgrade to cloud based and Salesforce integrated document management system. Lead contact with 3rd party compliance company. Oversee compliance processes and ongoing activities. Oversee and improve internal workflow processes. Identify and implement new processes across the business. Skills: You will need to have an excellent work ethic with an ability to plan and deliver projects. A lot of the planning stages will be collaborative with senior management but during the implementation stages. Required to be very self-motivated and can deliver work yourself. Ability to identify where processes are needed and the capability to plan and deliver them. Essential Very Strong IT proficiency/ technical ability. Able to learn new software platforms. (You will be the 'go to' salesforce/software platform advisor in house.) All software related developer work will be carried out by a 3rd party software house, so you do not need to have direct developer experience. However, your strong understanding of the fundamental role that processes have within a business is critical. Preferred Salesforce experience would be ideal but not essential. If you have the relevant experience or know someone that does please contact us now on or email us at
Salesforce Developer - Insurance Our client, a leading specialist insurance and reinsurance broker, are looking for a salesforce developer to join their Customer Engagement Platform team who are responsible for building and enhancing the product. This product is crucial to their operations, and covers the full end to end cycle of their business. As-well as designing, developing, and implementing solutions in line with business requirements, this person will also be looking to use modern development technology, utilising AI and machine learning amongst other tools. Experience required: Strong experience with Salesforce development. Experience integrating Salesforce with other systems. Good stakeholder management. Financial Services experience is desirable. This is a permanent position, paying up to £75kpa, with 1-2 days per week in their London offices. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Salesforce Developer - Insurance
May 16, 2024
Full time
Salesforce Developer - Insurance Our client, a leading specialist insurance and reinsurance broker, are looking for a salesforce developer to join their Customer Engagement Platform team who are responsible for building and enhancing the product. This product is crucial to their operations, and covers the full end to end cycle of their business. As-well as designing, developing, and implementing solutions in line with business requirements, this person will also be looking to use modern development technology, utilising AI and machine learning amongst other tools. Experience required: Strong experience with Salesforce development. Experience integrating Salesforce with other systems. Good stakeholder management. Financial Services experience is desirable. This is a permanent position, paying up to £75kpa, with 1-2 days per week in their London offices. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Salesforce Developer - Insurance
Location: London - Hybrid working an option. Purpose of role: Established insurance brokerage primarily looking for someone with the ability to plan and deliver operational projects within the company, in addition to overseeing and maintaining current systems and processes. The role of the Operations Director is to create and implement improvements to all processes across the business, to integrate their CRM system (Salesforce) with other software solutions and to improve automations and compliance process throughout the business. The candidate needs to be passionate about technology and obsessed with organisation. Key responsibilities: Manage current software platform with external software house. Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects. Carry out constant upgrades and improvements of Salesforce platform. Ability to plan and deliver projects. E.g. spec, research, and implement integrated CTI phone system. Upgrade to cloud based and Salesforce integrated document management system. Lead contact with 3rd party compliance company. Oversee compliance processes and ongoing activities. Oversee and improve internal workflow processes. Identify and implement new processes across the business. Skills: You will need to have an excellent work ethic with an ability to plan and deliver projects. A lot of the planning stages will be collaborative with senior management but during the implementation stages. Required to be very self-motivated and can deliver work yourself. Ability to identify where processes are needed and the capability to plan and deliver them. Very Strong IT proficiency/ technical ability. Able to learn new software platforms. (You will be the 'go to' salesforce/software platform advisor in house.) All software related developer work will be carried out by a 3rd party software house, so you do not need to have direct developer experience. However, your strong understanding of the fundamental role that processes have within a business is critical. Preferred Salesforce experience would be ideal but not essential. If you have the relevant experience or know someone that does please contact us now on or email us at Browse Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
May 15, 2024
Full time
Location: London - Hybrid working an option. Purpose of role: Established insurance brokerage primarily looking for someone with the ability to plan and deliver operational projects within the company, in addition to overseeing and maintaining current systems and processes. The role of the Operations Director is to create and implement improvements to all processes across the business, to integrate their CRM system (Salesforce) with other software solutions and to improve automations and compliance process throughout the business. The candidate needs to be passionate about technology and obsessed with organisation. Key responsibilities: Manage current software platform with external software house. Become proficient in Salesforce environment to be able to resolve internal issues and deliver new projects. Carry out constant upgrades and improvements of Salesforce platform. Ability to plan and deliver projects. E.g. spec, research, and implement integrated CTI phone system. Upgrade to cloud based and Salesforce integrated document management system. Lead contact with 3rd party compliance company. Oversee compliance processes and ongoing activities. Oversee and improve internal workflow processes. Identify and implement new processes across the business. Skills: You will need to have an excellent work ethic with an ability to plan and deliver projects. A lot of the planning stages will be collaborative with senior management but during the implementation stages. Required to be very self-motivated and can deliver work yourself. Ability to identify where processes are needed and the capability to plan and deliver them. Very Strong IT proficiency/ technical ability. Able to learn new software platforms. (You will be the 'go to' salesforce/software platform advisor in house.) All software related developer work will be carried out by a 3rd party software house, so you do not need to have direct developer experience. However, your strong understanding of the fundamental role that processes have within a business is critical. Preferred Salesforce experience would be ideal but not essential. If you have the relevant experience or know someone that does please contact us now on or email us at Browse Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
Cloud Customer Care Solution Architect Location: Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skill sets & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture Cloud First backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be a leader in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our commitment to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture thatthrives on shared success, diverse ways of thinking & enables boundaryless opportunitiesthat candrive your career in new & exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training & a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance & 3 extra days leave per year for charitable work of your choice! Flexibility & mobility are required to deliver this role as there will be requirements to spend time onsite with our clients & partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. We combine unmatched experience & specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology & Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance & create lasting value across their enterprises. Visit us at Closing Date for Applications 30/04/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
Sep 24, 2022
Full time
Cloud Customer Care Solution Architect Location: Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skill sets & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture Cloud First backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be a leader in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our commitment to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture thatthrives on shared success, diverse ways of thinking & enables boundaryless opportunitiesthat candrive your career in new & exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training & a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance & 3 extra days leave per year for charitable work of your choice! Flexibility & mobility are required to deliver this role as there will be requirements to spend time onsite with our clients & partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. We combine unmatched experience & specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology & Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance & create lasting value across their enterprises. Visit us at Closing Date for Applications 30/04/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
Cloud Customer Care Solution Architect Location: Manchester Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code.
Sep 24, 2022
Full time
Cloud Customer Care Solution Architect Location: Manchester Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code.
Cloud Customer Care Solution Architect Location: Glasgow Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. Locations Edinburgh,Glasgow
Sep 24, 2022
Full time
Cloud Customer Care Solution Architect Location: Glasgow Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. Locations Edinburgh,Glasgow
SALESFORCE DEVELOPER
£35,000 - £40,000 plus benefits.
This role is based in South-West London.
NewGen Technology are proud to be working with a leading software development company based near Kingston-Upon-Thames, London. As part of an exciting growth strategy the business requires a talented and ambitious Salesforce Developer to join the team.
ABOUT THE JOB
You’ll work as part of a dynamic, cross-functional IT team to manage the companies global Salesforce systems. Your duties will include managing environments and release strategy, owning and updating security configuration, creating organisational reports and developing custom functionality to implement change requests in the system. You will consider our long term organisational strategy to make recommendations and lead initiatives to ensure we grow the platform and make best use of capabilities whilst adhering to a sound change delivery process.
REQUIRED SKILLS
We are looking for someone with a positive ‘can do’ attitude who is pro-active, self-motivated and able to communicate clearly and collaborate across all levels of the organisation. We are also looking for someone who is highly organised and can evidence working to tight deadlines. Extensive Salesforce experience in areas such as system configuration, custom object development, workflows, flow triggers and dashboards/reports is a must, together with Salesforce Administrator 201 certification. Experience with Apex development, Visualforce or integration with other platforms would be a distinct advantage. Further Salesforce administrator / developer certification would also be desirable.
BENEFITS
- 23 days holiday P.A. + bank holidays on top!
- Bonus.
- Competitive Salary.
- Life Insurance.
- Medical/Health Insurance.
- Pension Scheme.
CANDIDATE HINTS
This job is full-time permanent only.
Visa sponsorship will not be provided for this role.
Salesforce Developer
£35,000 - £40,000 plus excellent benefits
This role is based near Kingston-Upon-Thames, London.
Please note that candidates must be eligible to live and work in the UK in order to be considered for this position.
DISCLAIMER
This role is advertised by NewGen Technology which is a leading international technology recruitment company specialising in the multiple areas of technical staffing within IT Project Management, Software Development and Testing, Information Architecture, Infrastructure, Communications, Business Analysis and Change Management. NewGen Technology is acting as an employment agency on behalf of the client. For further information please search for "NewGen Technology Recruitment
Feb 21, 2016
SALESFORCE DEVELOPER
£35,000 - £40,000 plus benefits.
This role is based in South-West London.
NewGen Technology are proud to be working with a leading software development company based near Kingston-Upon-Thames, London. As part of an exciting growth strategy the business requires a talented and ambitious Salesforce Developer to join the team.
ABOUT THE JOB
You’ll work as part of a dynamic, cross-functional IT team to manage the companies global Salesforce systems. Your duties will include managing environments and release strategy, owning and updating security configuration, creating organisational reports and developing custom functionality to implement change requests in the system. You will consider our long term organisational strategy to make recommendations and lead initiatives to ensure we grow the platform and make best use of capabilities whilst adhering to a sound change delivery process.
REQUIRED SKILLS
We are looking for someone with a positive ‘can do’ attitude who is pro-active, self-motivated and able to communicate clearly and collaborate across all levels of the organisation. We are also looking for someone who is highly organised and can evidence working to tight deadlines. Extensive Salesforce experience in areas such as system configuration, custom object development, workflows, flow triggers and dashboards/reports is a must, together with Salesforce Administrator 201 certification. Experience with Apex development, Visualforce or integration with other platforms would be a distinct advantage. Further Salesforce administrator / developer certification would also be desirable.
BENEFITS
- 23 days holiday P.A. + bank holidays on top!
- Bonus.
- Competitive Salary.
- Life Insurance.
- Medical/Health Insurance.
- Pension Scheme.
CANDIDATE HINTS
This job is full-time permanent only.
Visa sponsorship will not be provided for this role.
Salesforce Developer
£35,000 - £40,000 plus excellent benefits
This role is based near Kingston-Upon-Thames, London.
Please note that candidates must be eligible to live and work in the UK in order to be considered for this position.
DISCLAIMER
This role is advertised by NewGen Technology which is a leading international technology recruitment company specialising in the multiple areas of technical staffing within IT Project Management, Software Development and Testing, Information Architecture, Infrastructure, Communications, Business Analysis and Change Management. NewGen Technology is acting as an employment agency on behalf of the client. For further information please search for "NewGen Technology Recruitment