The Manager, Global Aggregate Reports Quality and Compliance is an integral member of the Global Aggregate Report office and PV Writing Organization. The position holder responsibility includes the entire CSL product portfolio and development pipeline. Responsibilities include: - Acts as a Regulatory Intelligence Triage Manager, responsible for driving initial assessment of regulatory changes related to Safety Sciences in alignment with functional Leads (e.g., Signal detection processes, aggregate reporting processes and templates, literature surveillance) based on comprehensive review of new and evolving pharmacovigilance legislation within the GRIP process. Coordinates the Aggregate Reports Quality Review Board and overseeing Aggregate report KPIs across CSL business units. The authoring of high quality regulatory required aggregate reports including scientific analysis and presentation of safety data which is a key contribution for successful product registrations. Acts as a Regulatory Intelligence Triage Manager, responsible for driving initial assessment of regulatory changes related to Safety Sciences in alignment with functional Leads (e.g., Signal detection processes, aggregate reporting processes and templates, literature surveillance) based on comprehensive review of new and evolving pharmacovigilance legislation within the GRIP process. Coordinates the Aggregate Reports Quality Review Board and overseeing Aggregate report KPIs across CSL business units. Acts as a Triage Manager, performs impact assessments of evolving pharmacovigilance legislation and regulatory guidance in safety sciences, e.g., aggregate reporting, literature review, signal detection / signal management (GRIP Process), assign to different functional representatives based on the impact within GRIP process and if required, seek input from functions outside of safety sciences Reviews and communicates all regulatory changes that may have an impact on areas within safety sciences to all relevant stakeholders for further implementation, if required Provides status of implementation of regulatory changes to Head of safety sciences and Team Leads in safety sciences following alignment with functional SMEs. Collaborate with relevant QPPV function within GCSP for further coordination of input to upcoming regulatory changes through Health Authority Consultation Reviews within safety sciences. Acts as a SME for quality and regulatory compliance for Aggregate reports. Support on Aggregate Reporting Quality Review Board meeting: oversee HA responses to CSL aggregate reports, ensure compliance with HA commitments in the area of aggregate reporting, adapt processes to HA requirements to continuously ensure CSL aggregate reports of highest quality, supporting smooth product registration in all countries where CSL markets its products., including organization and running of Quality Review Board Meetings, definition of KPIs and proposal of measure for continuous improvement of the quality of CSL Aggregate Reports based on Health Authority feedback. Acts as a SME for Quality oversight in preparation and conduct of audit and inspection, including interviewee and CAPA management. Acts as a CAPA owner for any findings from audit/inspections in Trackwise. Support inspection readiness of Global Aggregate Report office and PV Writing function. Acts as subject matter expert for audits and Health Authority inspections and in case of findings, performs root cause analysis and management of CAPA for Global Aggregate report office. Support developing, maintaining, and overseeing the key performance indicators for vendors based on the governance documents. Quality Review of aggregate reports to ensure consistent high quality of CSL aggregate reports across the entire portfolio. Acts as a vendor management contact back-up. Attend operational meetings with vendors, as required. Mentors and trains newer members of the team as well as contributing functions (e.g., CSS, GPRO, Regulatory, L-QPPV/SO) May act as PV Trainer for service providers in Global Aggregate Report office Interface Management Global cross-functional collaboration with all relevant interfaces, e.g., Case Management, Regions and SO / L-QPPV network, CSS & GSL, GRA, Medical Affairs, Commercial Development, Clinical Development Integrations Support Integrations of Global Aggregate Report office and PV Writing function processes, templates, and principles, e.g., in the frame of mergers and acquisitions Qualifications, Skills, and Experience: University Degree (Diploma or MSc) in a life science (e.g., MD, PharmD, biology, nursing, nutrition), Quality, Medical Records management, or related area with relevant experience Other degrees (e.g., BS, BA) and certifications considered if commensurate with related Pharmacovigilance experience Significant experience in PV across all key PV processes More than five (5) years of relevant pharmaceutical / biotechnology industry experience, of which at least four (3) should be in a Pharmacovigilance role, ideally in safety sciences and related to aggregate reporting and PV writing and/or vendor management and PV quality. Experience in writing and QC of GxP relevant documents (technical writing, medical writing) Expert Knowledge of international GxP regulations and PV processes. A comprehensive understanding of pharmacovigilance, clinical development, and post-marketing safety requirements, including the regulatory safety documents required at each stage. Experience in CAPA management as well as writing of SOPs and maintenance of templates. Experience in working with relevant software applications (Office, SharePoint, Databases) Experienced in regard to GxP Training and Training Systems. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus . We want Seqirus to reflect the world around us As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus. Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
May 17, 2024
Full time
The Manager, Global Aggregate Reports Quality and Compliance is an integral member of the Global Aggregate Report office and PV Writing Organization. The position holder responsibility includes the entire CSL product portfolio and development pipeline. Responsibilities include: - Acts as a Regulatory Intelligence Triage Manager, responsible for driving initial assessment of regulatory changes related to Safety Sciences in alignment with functional Leads (e.g., Signal detection processes, aggregate reporting processes and templates, literature surveillance) based on comprehensive review of new and evolving pharmacovigilance legislation within the GRIP process. Coordinates the Aggregate Reports Quality Review Board and overseeing Aggregate report KPIs across CSL business units. The authoring of high quality regulatory required aggregate reports including scientific analysis and presentation of safety data which is a key contribution for successful product registrations. Acts as a Regulatory Intelligence Triage Manager, responsible for driving initial assessment of regulatory changes related to Safety Sciences in alignment with functional Leads (e.g., Signal detection processes, aggregate reporting processes and templates, literature surveillance) based on comprehensive review of new and evolving pharmacovigilance legislation within the GRIP process. Coordinates the Aggregate Reports Quality Review Board and overseeing Aggregate report KPIs across CSL business units. Acts as a Triage Manager, performs impact assessments of evolving pharmacovigilance legislation and regulatory guidance in safety sciences, e.g., aggregate reporting, literature review, signal detection / signal management (GRIP Process), assign to different functional representatives based on the impact within GRIP process and if required, seek input from functions outside of safety sciences Reviews and communicates all regulatory changes that may have an impact on areas within safety sciences to all relevant stakeholders for further implementation, if required Provides status of implementation of regulatory changes to Head of safety sciences and Team Leads in safety sciences following alignment with functional SMEs. Collaborate with relevant QPPV function within GCSP for further coordination of input to upcoming regulatory changes through Health Authority Consultation Reviews within safety sciences. Acts as a SME for quality and regulatory compliance for Aggregate reports. Support on Aggregate Reporting Quality Review Board meeting: oversee HA responses to CSL aggregate reports, ensure compliance with HA commitments in the area of aggregate reporting, adapt processes to HA requirements to continuously ensure CSL aggregate reports of highest quality, supporting smooth product registration in all countries where CSL markets its products., including organization and running of Quality Review Board Meetings, definition of KPIs and proposal of measure for continuous improvement of the quality of CSL Aggregate Reports based on Health Authority feedback. Acts as a SME for Quality oversight in preparation and conduct of audit and inspection, including interviewee and CAPA management. Acts as a CAPA owner for any findings from audit/inspections in Trackwise. Support inspection readiness of Global Aggregate Report office and PV Writing function. Acts as subject matter expert for audits and Health Authority inspections and in case of findings, performs root cause analysis and management of CAPA for Global Aggregate report office. Support developing, maintaining, and overseeing the key performance indicators for vendors based on the governance documents. Quality Review of aggregate reports to ensure consistent high quality of CSL aggregate reports across the entire portfolio. Acts as a vendor management contact back-up. Attend operational meetings with vendors, as required. Mentors and trains newer members of the team as well as contributing functions (e.g., CSS, GPRO, Regulatory, L-QPPV/SO) May act as PV Trainer for service providers in Global Aggregate Report office Interface Management Global cross-functional collaboration with all relevant interfaces, e.g., Case Management, Regions and SO / L-QPPV network, CSS & GSL, GRA, Medical Affairs, Commercial Development, Clinical Development Integrations Support Integrations of Global Aggregate Report office and PV Writing function processes, templates, and principles, e.g., in the frame of mergers and acquisitions Qualifications, Skills, and Experience: University Degree (Diploma or MSc) in a life science (e.g., MD, PharmD, biology, nursing, nutrition), Quality, Medical Records management, or related area with relevant experience Other degrees (e.g., BS, BA) and certifications considered if commensurate with related Pharmacovigilance experience Significant experience in PV across all key PV processes More than five (5) years of relevant pharmaceutical / biotechnology industry experience, of which at least four (3) should be in a Pharmacovigilance role, ideally in safety sciences and related to aggregate reporting and PV writing and/or vendor management and PV quality. Experience in writing and QC of GxP relevant documents (technical writing, medical writing) Expert Knowledge of international GxP regulations and PV processes. A comprehensive understanding of pharmacovigilance, clinical development, and post-marketing safety requirements, including the regulatory safety documents required at each stage. Experience in CAPA management as well as writing of SOPs and maintenance of templates. Experience in working with relevant software applications (Office, SharePoint, Databases) Experienced in regard to GxP Training and Training Systems. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus . We want Seqirus to reflect the world around us As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus. Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
iManage SME Fully Remote Up to £ 110,000 The Company An iManage SME is sought by an International Legal firm to lead and manage a newly created team and ensure that new technology or processes are adopted effectively and efficiently across the firm. This firm enjoys a presence in 30+ countries and has built an enviable reputation for turning insight, technology, and talent into ground-breaking solutions. With a commitment to identifying innovative new ways to deliver services and maintain a reputation for excellence, the business is at the forefront of its sector. This is an excellent opportunity to drive and lead adoption of new tools and processes. Key Responsibilities of the iManage SME Assist users in resolving iManage-related issues and provide ongoing support through helpdesk services or additional training sessions. Work alongside the IT support team to handle tickets related to iManage and other applications. Conduct testing of applications to ensure they are fit for purpose, especially during upgrades and project implementations Facilitate training sessions to introduce users to iManage's basic functionality, emphasising document creation, version control, and search features. Serve as a trainer for the iManage upgrade, with experience in both the UI and UX aspects. Keep users informed about iManage updates and conduct periodic refresher courses to reinforce key concepts. Develop and implement customised training programs based on the law firm's specific needs and workflows within iManage. Lead training sessions for new hires to ensure a seamless on boarding process and proficient use of iManage. Collaborate on Workflow projects, specifically on the customisation of the Inprotech back-end portal. Contribute to the Desktop Refresh project, ensuring seamless integration and user adaptation. Support the Windows Upgrade initiative and provide training on the new features and functionality. Skills & Attributes of the iManage SME Experience with IManage, Intapp and Inprotech Proven experience as an IT Trainer, with a focus on iManage understanding of iManage UI and UX principles. Previous experience in application testing and support. Confidence in handling stakeholders and working collaboratively within a team. Possess excellent verbal and written communication skills. Articulate and capable of managing stakeholders at all levels. A team player with confidence in facilitating training sessions and collaborating on projects. Willingness to travel to UK offices, with the main hub located in the West midlands. Managing and running projects from end to end to deliver value to end users and key stakeholders Scripting various integrations using SQL, REST APIs, and Powershell Working with SaaS offerings such as Microsoft 365 and iManage Cloud Designing PowerBi reports to provide automated visualisations for various areas of the business SQL Database Administrator (DBA) managing global servers and systems iManage Document Management System subject matter expert (SME) and administrator Ongoing Application support and upgrades of iManage DMS, SQL, Elite Enterprise/3E, PowerBI, Sharepoint, Windows Servers, Printer and Scanning (UniFlow and FlowMatrix), Intapp Walls, Open and Integrate, Select HR Applications can only be considered from those eligible to live & work in the UK without restriction. Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM. Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions. Key Words: Legal Technologist, Legal Tech, Technology, Legal, Law, Product Management Ref: BHJOB3543_5816
May 16, 2024
Full time
iManage SME Fully Remote Up to £ 110,000 The Company An iManage SME is sought by an International Legal firm to lead and manage a newly created team and ensure that new technology or processes are adopted effectively and efficiently across the firm. This firm enjoys a presence in 30+ countries and has built an enviable reputation for turning insight, technology, and talent into ground-breaking solutions. With a commitment to identifying innovative new ways to deliver services and maintain a reputation for excellence, the business is at the forefront of its sector. This is an excellent opportunity to drive and lead adoption of new tools and processes. Key Responsibilities of the iManage SME Assist users in resolving iManage-related issues and provide ongoing support through helpdesk services or additional training sessions. Work alongside the IT support team to handle tickets related to iManage and other applications. Conduct testing of applications to ensure they are fit for purpose, especially during upgrades and project implementations Facilitate training sessions to introduce users to iManage's basic functionality, emphasising document creation, version control, and search features. Serve as a trainer for the iManage upgrade, with experience in both the UI and UX aspects. Keep users informed about iManage updates and conduct periodic refresher courses to reinforce key concepts. Develop and implement customised training programs based on the law firm's specific needs and workflows within iManage. Lead training sessions for new hires to ensure a seamless on boarding process and proficient use of iManage. Collaborate on Workflow projects, specifically on the customisation of the Inprotech back-end portal. Contribute to the Desktop Refresh project, ensuring seamless integration and user adaptation. Support the Windows Upgrade initiative and provide training on the new features and functionality. Skills & Attributes of the iManage SME Experience with IManage, Intapp and Inprotech Proven experience as an IT Trainer, with a focus on iManage understanding of iManage UI and UX principles. Previous experience in application testing and support. Confidence in handling stakeholders and working collaboratively within a team. Possess excellent verbal and written communication skills. Articulate and capable of managing stakeholders at all levels. A team player with confidence in facilitating training sessions and collaborating on projects. Willingness to travel to UK offices, with the main hub located in the West midlands. Managing and running projects from end to end to deliver value to end users and key stakeholders Scripting various integrations using SQL, REST APIs, and Powershell Working with SaaS offerings such as Microsoft 365 and iManage Cloud Designing PowerBi reports to provide automated visualisations for various areas of the business SQL Database Administrator (DBA) managing global servers and systems iManage Document Management System subject matter expert (SME) and administrator Ongoing Application support and upgrades of iManage DMS, SQL, Elite Enterprise/3E, PowerBI, Sharepoint, Windows Servers, Printer and Scanning (UniFlow and FlowMatrix), Intapp Walls, Open and Integrate, Select HR Applications can only be considered from those eligible to live & work in the UK without restriction. Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM. Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions. Key Words: Legal Technologist, Legal Tech, Technology, Legal, Law, Product Management Ref: BHJOB3543_5816
Job Title: CAFM Technician Job reference: SF240516 We are currently recruiting for a CAFM Technician based in Manchester, to support the management of Estates asset management technology system (also known as the CAFM system) and asset maintenance process Key responsibilities / duties: Become the estates subject matter expert on asset allocation between Estates and other University departments through understanding existing maintenance policies, processes and procedures. Manage the Estates asset database to provide an up-to-date record of assets the department are responsible for managing including obtaining asset information from other teams and amending the database to suit. Maintain Planned Preventative Maintenance (PPM) activity charts to ensure that the delivery of planned activity is effectively instructed and recorded. In conjunction with the software developer create and maintain standard CAFM system import templates to facilitate the import of data as and when required. Support the importing and exporting of asset, supplier and finance data to the CAFM system ensuring interfaces are operational and maintained. You will work closely with our service partners to regularly review the status of system inputs and interfaces and test their accuracy. In conjunction with the Budget & CAFM Supervisor, support the integrity of the CAFM system which holds information relating to our buildings, assets and estates records and be a system super user on its operation. Deputise for the Budget & CAFM Supervisor in their absence Support the production and maintenance of asset management user guides including the use of the CAFM system and support the training of all system users through providing a 'train the trainer' service. Support the CAFM user community through offering helpdesk support via various means of communication such as telephone, video call and email as well as delivering training sessions. As CAFM system super user solve any issues arising with the system including escalating to the software developer ay issues requiring detailed technical solutions, and work with the developer to understand issues, their solutions and resolution timelines. Manage defined asset maintenance processes including using system workflows where appropriate to initiate work orders and control University maintenance operations. Track maintenance work orders to completion through the CAFM system (or manually if out of system maintenance operations) recording order status and any issues identified from each order. Export work order data from the CAFM system / gather out of system maintenance operations data to produce a database of work order information. Essential Knowledge, Skills and Experience : Excellent organisational skills Excellent oral and written communication skills with the ability to communicate effectively with both technical and non-technical staff. Excellent interpersonal skills with the ability to work closely and effectively with staff at all levels within the organisation. Excellent communication skills Sound IT knowledge and experience. Capable of working in a demand driven service. Process and Procedure writing skills Qualification in or Knowledge of Mechanical & Electrical Building Services Basic report writing skills Experience with Personal Digital Assistant (PDA's) systems Understanding of Health Technical Memorandums (HTMs) and any Statutory and Technical requirements for the operation and maintenance of plant and engineering services Desirable Knowledge, Skills, Experience and Qualifications: Qualification in or Knowledge of Mechanical & Electrical Building Services Basic report writing skills Experience with Personal Digital Assistant (PDA's) systems Understanding of Health Technical Memorandums (HTMs) and any Statutory and Technical requirements for the operation and maintenance of plant and engineering services
May 16, 2024
Full time
Job Title: CAFM Technician Job reference: SF240516 We are currently recruiting for a CAFM Technician based in Manchester, to support the management of Estates asset management technology system (also known as the CAFM system) and asset maintenance process Key responsibilities / duties: Become the estates subject matter expert on asset allocation between Estates and other University departments through understanding existing maintenance policies, processes and procedures. Manage the Estates asset database to provide an up-to-date record of assets the department are responsible for managing including obtaining asset information from other teams and amending the database to suit. Maintain Planned Preventative Maintenance (PPM) activity charts to ensure that the delivery of planned activity is effectively instructed and recorded. In conjunction with the software developer create and maintain standard CAFM system import templates to facilitate the import of data as and when required. Support the importing and exporting of asset, supplier and finance data to the CAFM system ensuring interfaces are operational and maintained. You will work closely with our service partners to regularly review the status of system inputs and interfaces and test their accuracy. In conjunction with the Budget & CAFM Supervisor, support the integrity of the CAFM system which holds information relating to our buildings, assets and estates records and be a system super user on its operation. Deputise for the Budget & CAFM Supervisor in their absence Support the production and maintenance of asset management user guides including the use of the CAFM system and support the training of all system users through providing a 'train the trainer' service. Support the CAFM user community through offering helpdesk support via various means of communication such as telephone, video call and email as well as delivering training sessions. As CAFM system super user solve any issues arising with the system including escalating to the software developer ay issues requiring detailed technical solutions, and work with the developer to understand issues, their solutions and resolution timelines. Manage defined asset maintenance processes including using system workflows where appropriate to initiate work orders and control University maintenance operations. Track maintenance work orders to completion through the CAFM system (or manually if out of system maintenance operations) recording order status and any issues identified from each order. Export work order data from the CAFM system / gather out of system maintenance operations data to produce a database of work order information. Essential Knowledge, Skills and Experience : Excellent organisational skills Excellent oral and written communication skills with the ability to communicate effectively with both technical and non-technical staff. Excellent interpersonal skills with the ability to work closely and effectively with staff at all levels within the organisation. Excellent communication skills Sound IT knowledge and experience. Capable of working in a demand driven service. Process and Procedure writing skills Qualification in or Knowledge of Mechanical & Electrical Building Services Basic report writing skills Experience with Personal Digital Assistant (PDA's) systems Understanding of Health Technical Memorandums (HTMs) and any Statutory and Technical requirements for the operation and maintenance of plant and engineering services Desirable Knowledge, Skills, Experience and Qualifications: Qualification in or Knowledge of Mechanical & Electrical Building Services Basic report writing skills Experience with Personal Digital Assistant (PDA's) systems Understanding of Health Technical Memorandums (HTMs) and any Statutory and Technical requirements for the operation and maintenance of plant and engineering services
Job Introduction Turning Point, working in partnership with Mind in theCity, Hackney and Waltham Forest and Antidote, provide the City andHackney Recovery service which works with local residents concernedabout their drug and alcohol use. The service is based ineach of City and Hackney's neighbourhoods in order to beaccessible, local and inclusive. The full integrated servicecontributes to recovery, social inclusion and improving the qualityof life of all our service users in the City of London and Hackneyborough. It aims to be shaped by the community needs and voices ofservice users, carers, families, communities, all staff andvolunteers. As a Quality & GovernanceManager you'll have the chance to make a real difference to thelives of the people we support who are experiencing difficultiesfrom substance use, playing a key role in ensuring quality ofservice delivery, and ensuring internal and external standards ofcare are upheld across the service. Passionateabout improving service provision, you'll enjoy the opportunity andsupport to enhance your own life and career too, as you gain theexperience and training you need to progress in your career withina social enterprise. So if you're ambitious and ready for a freshchallenge with a sector leader then this could be the opportunityfor you. Role Responsibility Youwill provide support across the service to ensure thatservice governance and compliance is effectively managedand that competent staff provide a high quality and high performingservice. Audit service for fullcompliance, supporting as appropriate with any issues relating tosystems and processes by working closely with: Risk and Assurance departments to ensure regulatoryand compliance issues are addressed in services and that qualitysystems are in place Performance Lead tosupport NDTMS Data Quality work Local Trainerand R&A in relation to training and staff competence Involvement Lead to monitor service user feedbackthemes Management Team to embed clinicalgovernance framework The IdealCandidate Essential Requirements: Analytical and ability to interpretdata Proven experience in monitoring, auditingand improving quality of service Relevantqualification in this field Experience ofcomputerised systems including advanced knowledge of softwareapplications, Inc. Microsoft Office in particular Excellent Working knowledge of databases Excellent administrative skills Ability to work as part of a team, demonstrating supportto other team members and other teams Experience of working within CQC registered services, andrelated standards of governance CQCnotifications Competencies in incidentmanagement processes, and feedback mechanisms. Familiarity with internal and external standards andexpectations Customer focussed approach toboth internal and external customers Goodorganisational skills and ability to work on owninitiative Good report writingskills About us What Benefits Will IReceive? We knowreward looks different to each person and so whether its ways tomake your money go further, a culture supporting recognition andcelebration, or opportunities to boost your career - we want tosupport you in every way we can with our total reward package thatincludes: Comprehensive learning anddevelopment opportunities so we can invest in your future - we'reproud to have a silver accreditation from Investorsin People. Choose from our range of courses to gainrecognised qualifications 28 days' paidholiday a year, increasing with each year of service up to 30 days.Plus the option to buy additional holidays and spread thecost An exclusive discounts hub for TPcolleagues, to help make your money go further - including highstreet shopping, pubs and restaurants, mobile phones, gymmemberships, and much more. You'll also have access to the BlueLight Card, for even more discounts and savings! Flexible working solutions to support your work-lifebalance Life Assurance of up to 3x annualsalary and a competitive Pension Scheme to support your savings andsecurity Access to our Rightsteps Therapyservice - free, confidential telephone based counselling sessions,access to an online wellbeing platform, and a Financial Educationhub to support your total wellbeing A 24/7Employee Assistance Programme including a Digital GP, legal adviceand more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirationalwork and dedication, as well as Long Service bonuses to celebrateyour commitment to us Flexible benefit optionsincluding a Cycle to Work scheme and interest-free Season TicketLoans A £300 bonus if you successfully refer afriend as a new colleague through our Refer a Friend scheme, as athanks from us! We reserve theright to close this advert early if we are able to appoint to thevacancy before the advertised closed date. TurningPoint Attacheddocuments SM - Quality and GovernanceManager.pdf Apply
May 16, 2024
Full time
Job Introduction Turning Point, working in partnership with Mind in theCity, Hackney and Waltham Forest and Antidote, provide the City andHackney Recovery service which works with local residents concernedabout their drug and alcohol use. The service is based ineach of City and Hackney's neighbourhoods in order to beaccessible, local and inclusive. The full integrated servicecontributes to recovery, social inclusion and improving the qualityof life of all our service users in the City of London and Hackneyborough. It aims to be shaped by the community needs and voices ofservice users, carers, families, communities, all staff andvolunteers. As a Quality & GovernanceManager you'll have the chance to make a real difference to thelives of the people we support who are experiencing difficultiesfrom substance use, playing a key role in ensuring quality ofservice delivery, and ensuring internal and external standards ofcare are upheld across the service. Passionateabout improving service provision, you'll enjoy the opportunity andsupport to enhance your own life and career too, as you gain theexperience and training you need to progress in your career withina social enterprise. So if you're ambitious and ready for a freshchallenge with a sector leader then this could be the opportunityfor you. Role Responsibility Youwill provide support across the service to ensure thatservice governance and compliance is effectively managedand that competent staff provide a high quality and high performingservice. Audit service for fullcompliance, supporting as appropriate with any issues relating tosystems and processes by working closely with: Risk and Assurance departments to ensure regulatoryand compliance issues are addressed in services and that qualitysystems are in place Performance Lead tosupport NDTMS Data Quality work Local Trainerand R&A in relation to training and staff competence Involvement Lead to monitor service user feedbackthemes Management Team to embed clinicalgovernance framework The IdealCandidate Essential Requirements: Analytical and ability to interpretdata Proven experience in monitoring, auditingand improving quality of service Relevantqualification in this field Experience ofcomputerised systems including advanced knowledge of softwareapplications, Inc. Microsoft Office in particular Excellent Working knowledge of databases Excellent administrative skills Ability to work as part of a team, demonstrating supportto other team members and other teams Experience of working within CQC registered services, andrelated standards of governance CQCnotifications Competencies in incidentmanagement processes, and feedback mechanisms. Familiarity with internal and external standards andexpectations Customer focussed approach toboth internal and external customers Goodorganisational skills and ability to work on owninitiative Good report writingskills About us What Benefits Will IReceive? We knowreward looks different to each person and so whether its ways tomake your money go further, a culture supporting recognition andcelebration, or opportunities to boost your career - we want tosupport you in every way we can with our total reward package thatincludes: Comprehensive learning anddevelopment opportunities so we can invest in your future - we'reproud to have a silver accreditation from Investorsin People. Choose from our range of courses to gainrecognised qualifications 28 days' paidholiday a year, increasing with each year of service up to 30 days.Plus the option to buy additional holidays and spread thecost An exclusive discounts hub for TPcolleagues, to help make your money go further - including highstreet shopping, pubs and restaurants, mobile phones, gymmemberships, and much more. You'll also have access to the BlueLight Card, for even more discounts and savings! Flexible working solutions to support your work-lifebalance Life Assurance of up to 3x annualsalary and a competitive Pension Scheme to support your savings andsecurity Access to our Rightsteps Therapyservice - free, confidential telephone based counselling sessions,access to an online wellbeing platform, and a Financial Educationhub to support your total wellbeing A 24/7Employee Assistance Programme including a Digital GP, legal adviceand more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirationalwork and dedication, as well as Long Service bonuses to celebrateyour commitment to us Flexible benefit optionsincluding a Cycle to Work scheme and interest-free Season TicketLoans A £300 bonus if you successfully refer afriend as a new colleague through our Refer a Friend scheme, as athanks from us! We reserve theright to close this advert early if we are able to appoint to thevacancy before the advertised closed date. TurningPoint Attacheddocuments SM - Quality and GovernanceManager.pdf Apply
Avanti Recruitment is working with a Finance company based in central London in their search for a Senior Developer, after a very successful year they are expanding further to help cope with the demand of their products that provide bespoke advice, planning and payment solutions. They require an experienced Developer who is happy to share ideas and have a say in the direction of their tech stack, you will liaise with Senior Management to gather requirements and have suggestions to the final product. You will work on a number of bespoke systems used by external clients as well as their in-house tools. You will have exposure to a range of projects from greenfield products and managing and maintenance of their current systems. They have a great approach with an open door policy to introduce ideas and collaborate freely with the team. They have a well-structured team of Developers who you will work alongside and liaise with the Infrastructure Team and the Product Owner. Their Developers have specific skillsets and knowledge that you have at your disposal for advice and guidance. They have very high coding standards as they follow SOLID principles and test-first methodologies. Being able to provide an active Github will put you in a strong position as this will give them more of an insight to your ability, code structure and thought process. Key skills: - C# - .NET Core - Angular / Typescript - AWS / Azure - SOLID principles Alongside a base salary of 75,000- 85,000 you will also receive a Discretionary Bonus, Pension, Private Medical insurance, Onsite Gym and Personal Trainer, Onsite Massage, 25 days holiday (increasing to 30 days with service), 09:00-17:30 working hours and company events and dining. There is also scope to progress within the team and it continues to grow this year, they are based in central London and are able to offer 3 days per week working from home.
May 15, 2024
Full time
Avanti Recruitment is working with a Finance company based in central London in their search for a Senior Developer, after a very successful year they are expanding further to help cope with the demand of their products that provide bespoke advice, planning and payment solutions. They require an experienced Developer who is happy to share ideas and have a say in the direction of their tech stack, you will liaise with Senior Management to gather requirements and have suggestions to the final product. You will work on a number of bespoke systems used by external clients as well as their in-house tools. You will have exposure to a range of projects from greenfield products and managing and maintenance of their current systems. They have a great approach with an open door policy to introduce ideas and collaborate freely with the team. They have a well-structured team of Developers who you will work alongside and liaise with the Infrastructure Team and the Product Owner. Their Developers have specific skillsets and knowledge that you have at your disposal for advice and guidance. They have very high coding standards as they follow SOLID principles and test-first methodologies. Being able to provide an active Github will put you in a strong position as this will give them more of an insight to your ability, code structure and thought process. Key skills: - C# - .NET Core - Angular / Typescript - AWS / Azure - SOLID principles Alongside a base salary of 75,000- 85,000 you will also receive a Discretionary Bonus, Pension, Private Medical insurance, Onsite Gym and Personal Trainer, Onsite Massage, 25 days holiday (increasing to 30 days with service), 09:00-17:30 working hours and company events and dining. There is also scope to progress within the team and it continues to grow this year, they are based in central London and are able to offer 3 days per week working from home.
Are you a Clinical Systems Trainer looking for a contract opportunity? This is an opportunity to empower healthcare professionals with clinical systems training! You will be a skilled Trainer to lead training initiatives across services, engaging with groups of users in a phased approach. Key Responsibilities: Develop and execute comprehensive training plans for clinical systems. Working with 3rd party supplier, ensuring effective training plans are in place Lead onsite training sessions and workshops, ensuring effective delivery and user engagement. Collaborate on the development of online training resources and strategies. Adapt training materials to meet user needs and challenges. Requirements: Experience in clinical systems training is essential. Proficiency in onsite and online training delivery methods Strong communication and collaboration skills. Job Details: Determination: Outside IR35 Rate: 290 Duration: 6 Months This opportunity will be working for a non-profit organisation and you will be working in a hybrid environment. Please apply with a CV to find out full details of the role. Interviews to begin next week.
May 15, 2024
Contractor
Are you a Clinical Systems Trainer looking for a contract opportunity? This is an opportunity to empower healthcare professionals with clinical systems training! You will be a skilled Trainer to lead training initiatives across services, engaging with groups of users in a phased approach. Key Responsibilities: Develop and execute comprehensive training plans for clinical systems. Working with 3rd party supplier, ensuring effective training plans are in place Lead onsite training sessions and workshops, ensuring effective delivery and user engagement. Collaborate on the development of online training resources and strategies. Adapt training materials to meet user needs and challenges. Requirements: Experience in clinical systems training is essential. Proficiency in onsite and online training delivery methods Strong communication and collaboration skills. Job Details: Determination: Outside IR35 Rate: 290 Duration: 6 Months This opportunity will be working for a non-profit organisation and you will be working in a hybrid environment. Please apply with a CV to find out full details of the role. Interviews to begin next week.
Your new company Hays are working with a fantastic public sector organisation in Bristol to support with the recruitment for a permanent IT Trainer. The IT directorate are a friendly team with a great culture & fantastic working environment. The organisation cares about supporting and developing their staff and provide an environment that allows individuals to flourish and progress in their career. This role offers hybrid working and a salary between 40k - 55k depending on experience. Your new role In the role, you will take the lead on the approach and development of IT training within the organisation. You will lead the delivery of training on key IT systems, software and applications to all employees including new starters. You will also develop the wider strategy regarding IT training and ensure that you deliver ongoing updates. You be proactive in ensuring all staff are appropriately trained and that new features are promoted. You'll engage with internal stakeholders across the organisation to create a robust IT training plan and strategy. You'll oversee continual improvement, run training drop in sessions and help roll out new applications / software within the organisation. What you'll need to succeed To be considered for this role, you will have worked in a similar IT trainer role and be proficient in the use of Microsoft Office products such as (Outlook, Word, Excel and PowerPoint) you'll also have an excellent understanding of the wider M365 suite and MS Teams. You'll have experience training in Microsoft packages and training in a CRM system (ideally Microsoft Dynamics). You'll need to be an excellent communicator with a personable approach. You'll need to be proactive and self-sufficient, whilst also being able to work well with internal teams and across the organisation. You'll need good planning skills and excellent time management skills. Formal training qualifications would be desirable, as would knowledge regarding ITIL standards and best practice & agile methodologies. What you'll get in return In return, you will work for a fantastic organisation who have a positive impact on society. You'll work within an excellent team with a great culture, who are passionate about personal development. You'll enjoy the flexibility of hybrid working, typically on site a few days per week in North Bristol (there could be some flex on this) and receive a salary depending on experience between 40k and 55k. You'll receive a market leading civil service pension and receive 25 days annual leave + bank holidays, which rises to 30 days after 5 years. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 15, 2024
Full time
Your new company Hays are working with a fantastic public sector organisation in Bristol to support with the recruitment for a permanent IT Trainer. The IT directorate are a friendly team with a great culture & fantastic working environment. The organisation cares about supporting and developing their staff and provide an environment that allows individuals to flourish and progress in their career. This role offers hybrid working and a salary between 40k - 55k depending on experience. Your new role In the role, you will take the lead on the approach and development of IT training within the organisation. You will lead the delivery of training on key IT systems, software and applications to all employees including new starters. You will also develop the wider strategy regarding IT training and ensure that you deliver ongoing updates. You be proactive in ensuring all staff are appropriately trained and that new features are promoted. You'll engage with internal stakeholders across the organisation to create a robust IT training plan and strategy. You'll oversee continual improvement, run training drop in sessions and help roll out new applications / software within the organisation. What you'll need to succeed To be considered for this role, you will have worked in a similar IT trainer role and be proficient in the use of Microsoft Office products such as (Outlook, Word, Excel and PowerPoint) you'll also have an excellent understanding of the wider M365 suite and MS Teams. You'll have experience training in Microsoft packages and training in a CRM system (ideally Microsoft Dynamics). You'll need to be an excellent communicator with a personable approach. You'll need to be proactive and self-sufficient, whilst also being able to work well with internal teams and across the organisation. You'll need good planning skills and excellent time management skills. Formal training qualifications would be desirable, as would knowledge regarding ITIL standards and best practice & agile methodologies. What you'll get in return In return, you will work for a fantastic organisation who have a positive impact on society. You'll work within an excellent team with a great culture, who are passionate about personal development. You'll enjoy the flexibility of hybrid working, typically on site a few days per week in North Bristol (there could be some flex on this) and receive a salary depending on experience between 40k and 55k. You'll receive a market leading civil service pension and receive 25 days annual leave + bank holidays, which rises to 30 days after 5 years. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1st Line IT Support Apprentice Pay: 23,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 15, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1st Line IT Support Apprentice Pay: 23,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Field Systems Trainer Salary: 30-32k + Car Allowance Hours of work : 45 hours per week Location: Mobile - covering Kent/Sussex/Hampshire/IOW Role Purpose Training, coaching and supporting Field Users in the compliant use of all systems and applications. Assisting with the deployment of new systems and the coaching of existing systems to increase usage and improve data integrity. Working with the Business Systems Manager to identify bugs and recommend enhancements and with the Governance Desk and Line Managers to improve process compliance. Role Summary Training new systems/system enhancements as part of system deployment Training recruits in all required systems/applications Coaching for existing systems to improve data integrity and process compliance Develop training material and guidance notes to improve consistent system usage Differentiate between user non-compliance and system issues Promote the Brand for progressive digitalisation Carry out any other duties appropriate to this post Experience Required Hold a clean UK driving licence Proficient in the use of systems/applications Accomplished IT skills (MS Word, Excel and Outlook an advantage) Good communication skills Strong administration skills Desirable Qualifications Experience of field systems/applications in the Utility Industry First-hand experience of any of the following: Power Apps Work Management Systems Vehicle Checks Asset Tracking Mapping Systems Asset Data Capture POWRAs Quality Assurance Benefits Competitive Salary 23 days annual leave Car allowance Access to Peoples Pension scheme after completion of probation Life Assurance and Critical Illness cover Access to Employee Assistance Programme & Medicash Continuous Development Opportunities
May 15, 2024
Full time
Field Systems Trainer Salary: 30-32k + Car Allowance Hours of work : 45 hours per week Location: Mobile - covering Kent/Sussex/Hampshire/IOW Role Purpose Training, coaching and supporting Field Users in the compliant use of all systems and applications. Assisting with the deployment of new systems and the coaching of existing systems to increase usage and improve data integrity. Working with the Business Systems Manager to identify bugs and recommend enhancements and with the Governance Desk and Line Managers to improve process compliance. Role Summary Training new systems/system enhancements as part of system deployment Training recruits in all required systems/applications Coaching for existing systems to improve data integrity and process compliance Develop training material and guidance notes to improve consistent system usage Differentiate between user non-compliance and system issues Promote the Brand for progressive digitalisation Carry out any other duties appropriate to this post Experience Required Hold a clean UK driving licence Proficient in the use of systems/applications Accomplished IT skills (MS Word, Excel and Outlook an advantage) Good communication skills Strong administration skills Desirable Qualifications Experience of field systems/applications in the Utility Industry First-hand experience of any of the following: Power Apps Work Management Systems Vehicle Checks Asset Tracking Mapping Systems Asset Data Capture POWRAs Quality Assurance Benefits Competitive Salary 23 days annual leave Car allowance Access to Peoples Pension scheme after completion of probation Life Assurance and Critical Illness cover Access to Employee Assistance Programme & Medicash Continuous Development Opportunities
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team providing technical IT support to staff using IT equipment. Job Title: IT Technician Apprentice Pay: 15,000 per annum 18 Month Apprentice with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Leeds (Central) Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems First line support to staff advising and resolving issues To assist with installing, operating and maintaining network services and devices Provision of hardware and software support for all computers and mobile devices Management of user accounts, including resetting passwords, updating printer credit and wireless access requests Keeping the ICT facilities in full working order including providing paper and toner for printers Assist in the installation and maintenance of software and applications Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 15, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team providing technical IT support to staff using IT equipment. Job Title: IT Technician Apprentice Pay: 15,000 per annum 18 Month Apprentice with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Leeds (Central) Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems First line support to staff advising and resolving issues To assist with installing, operating and maintaining network services and devices Provision of hardware and software support for all computers and mobile devices Management of user accounts, including resetting passwords, updating printer credit and wireless access requests Keeping the ICT facilities in full working order including providing paper and toner for printers Assist in the installation and maintenance of software and applications Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team providing IT Support Job Title: 1st Line Support IT Apprentice Pay: 22,000 per annum 18 Month Apprentice with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Leeds Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 15, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team providing IT Support Job Title: 1st Line Support IT Apprentice Pay: 22,000 per annum 18 Month Apprentice with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Leeds Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Do you want to be an integral part of a company at the forefront of shaping the automotive revolution? Do you want to develop your career with the global leader in automotive technology? Do you want the benefit of working hybrid? a mix between working in the office and from home. The Role: Systems Administrator Do you thrive in a dynamic environment where no two days are the same? Our client is seeking a Systems administrator to play a pivotal role at their industry leading Service Training Centre. Your primary responsibility will be to support the training administration process and the global development of their Learning Management System (LMS) for independent aftermarket training, specifically in the UK. What the company offers: A competitive salary of 28,100 to 38,000, pension contributions, annual bonus, health cash plan, life assurance, and other discounted benefits. Moreover, they provide ample opportunities for personal and professional development. Key Responsibilities Include: Supporting the development and management of their Learning Management System. Admin super user Managing financial transactions and system maintenance. Coordinating event organisation and management. Providing support for internal and external stakeholders. Liaising with trainers and venues for seamless training delivery. Managing resources efficiently and maintaining office presence. Maintain software solutions as necessary to facilitate training Handling course scheduling and managing customer queries effectively. Building and maintaining strong relationships with stakeholders and customers. Qualifications and Skills: Full UK Driving License (desirable). Experience in training or event management (highly desirable). An understanding of automotive technical training would be great. Software implementation experience (ideally LMS) desirable. Proficiency in various IT Systems (Microsoft Office, SAP, Learning Management Systems). Ability to thrive in a fast-paced environment and work both independently and collaboratively. Strong problem-solving skills and effective time management. For further information, please contact Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, or apply, and we will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
May 15, 2024
Full time
Do you want to be an integral part of a company at the forefront of shaping the automotive revolution? Do you want to develop your career with the global leader in automotive technology? Do you want the benefit of working hybrid? a mix between working in the office and from home. The Role: Systems Administrator Do you thrive in a dynamic environment where no two days are the same? Our client is seeking a Systems administrator to play a pivotal role at their industry leading Service Training Centre. Your primary responsibility will be to support the training administration process and the global development of their Learning Management System (LMS) for independent aftermarket training, specifically in the UK. What the company offers: A competitive salary of 28,100 to 38,000, pension contributions, annual bonus, health cash plan, life assurance, and other discounted benefits. Moreover, they provide ample opportunities for personal and professional development. Key Responsibilities Include: Supporting the development and management of their Learning Management System. Admin super user Managing financial transactions and system maintenance. Coordinating event organisation and management. Providing support for internal and external stakeholders. Liaising with trainers and venues for seamless training delivery. Managing resources efficiently and maintaining office presence. Maintain software solutions as necessary to facilitate training Handling course scheduling and managing customer queries effectively. Building and maintaining strong relationships with stakeholders and customers. Qualifications and Skills: Full UK Driving License (desirable). Experience in training or event management (highly desirable). An understanding of automotive technical training would be great. Software implementation experience (ideally LMS) desirable. Proficiency in various IT Systems (Microsoft Office, SAP, Learning Management Systems). Ability to thrive in a fast-paced environment and work both independently and collaboratively. Strong problem-solving skills and effective time management. For further information, please contact Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, or apply, and we will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
Do you want to be an integral part of a company at the forefront of shaping the automotive revolution? Do you want to develop your career with the global leader in automotive technology? Do you want the benefit of working hybrid? a mix between working in the office and from home. The Role: Systems Administrator Do you thrive in a dynamic environment where no two days are the same? Our client is seeking a Learning Management System (LMS) administrator to play a pivotal role at their industry-leading Service Training Centre. Your primary responsibility will be to support the training administration process and the global development of their Learning Management System (LMS) for independent aftermarket training, specifically in the UK. What the company offers: A competitive salary of £28,100 to £38,000, pension contributions, annual bonus, health cash plan, life assurance, hybrid working and other discounted benefits. Moreover, they provide ample opportunities for personal and professional development. Key Responsibilities Include: Supporting the development and management of their Learning Management System. Admin super user Managing financial transactions and system maintenance. Coordinating event organisation and management. Providing support for internal and external stakeholders. Liaising with trainers and venues for seamless training delivery. Managing resources efficiently and maintaining office presence. Maintain software solutions as necessary to facilitate training Handling course scheduling and managing customer queries effectively. Building and maintaining strong relationships with stakeholders and customers. Qualifications and Skills: Full UK Driving License (desirable). Experience in training or event management (highly desirable). An understanding of automotive technical training would be great. Software implementation experience (ideally LMS) desirable. Proficiency in various IT Systems (Microsoft Office, SAP, Learning Management Systems). Ability to thrive in a fast-paced environment and work both independently and collaboratively. Strong problem-solving skills and effective time management. For further information, please contact Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, or apply, and we will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
May 15, 2024
Full time
Do you want to be an integral part of a company at the forefront of shaping the automotive revolution? Do you want to develop your career with the global leader in automotive technology? Do you want the benefit of working hybrid? a mix between working in the office and from home. The Role: Systems Administrator Do you thrive in a dynamic environment where no two days are the same? Our client is seeking a Learning Management System (LMS) administrator to play a pivotal role at their industry-leading Service Training Centre. Your primary responsibility will be to support the training administration process and the global development of their Learning Management System (LMS) for independent aftermarket training, specifically in the UK. What the company offers: A competitive salary of £28,100 to £38,000, pension contributions, annual bonus, health cash plan, life assurance, hybrid working and other discounted benefits. Moreover, they provide ample opportunities for personal and professional development. Key Responsibilities Include: Supporting the development and management of their Learning Management System. Admin super user Managing financial transactions and system maintenance. Coordinating event organisation and management. Providing support for internal and external stakeholders. Liaising with trainers and venues for seamless training delivery. Managing resources efficiently and maintaining office presence. Maintain software solutions as necessary to facilitate training Handling course scheduling and managing customer queries effectively. Building and maintaining strong relationships with stakeholders and customers. Qualifications and Skills: Full UK Driving License (desirable). Experience in training or event management (highly desirable). An understanding of automotive technical training would be great. Software implementation experience (ideally LMS) desirable. Proficiency in various IT Systems (Microsoft Office, SAP, Learning Management Systems). Ability to thrive in a fast-paced environment and work both independently and collaboratively. Strong problem-solving skills and effective time management. For further information, please contact Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, or apply, and we will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
Our client are a well established and growing ecommerce business. They are now looking for a Senior BA to join the team. The senior business Analyst role will work and liaise with business users, application developers, testers and project managers from the requirements gathering and design stages through to test and deployment. They will ensure the functionality being delivered meets the customer's requirements and may also be involved in other related implementation activities such as helping the business deliver related business change. The role will be the focal point of business requirements from the business and will be responsible for developing high level, often poorly defined requirements raised in business speak into well structured, technically considered user stories that are fully defined to the degree that they can enter the software development process. A minimum of 4 years Senior BA experience, as well as experience in different sectors and industries is strongly preferred for this dynamic role. Requirements Gathering business requirements and understanding process (both current and future) Running client workshops to gather views and feedback on design concepts and functional designs Documenting detailed designs, typically using Agile user stories Building detailed knowledge of the business, processes and IT applications. Supporting the business through their acceptance testing of the software Delivering 'Train the trainer' expert training, where required Working closely with IT delivery colleagues to provide a seamless and efficient service to the business Influencing the product roadmap from your client interactions and discussions Identifying issues and facilitating resolution To manage the IT aspects of project Undertake such tasks and duties as may be reasonably requested by your manager or other members of the management team. 'Right first time' approach to requirements gathering, analysis and solution engineering Requirements prioritisation, in line with project deliverables Demonstrable use of BA tools and techniques - how successfully are the tools used? Suggesting and owning solutions or different approaches to work Does the BA strive to constantly improve and build BA tool kit? Does the BA apply lessons learned? Stakeholder satisfaction/feedback Acts as a role model to the rest of the team and constantly looks for ways to improve both self and the team Demonstrates clear understanding of project deliverables and subject matter High calibre communication and able to communicate to a broad range of stakeholders Excellent stakeholder engagement Technical Knowledge Industry Understanding & Involvement Strong background in Business Analysis, Projects, Change Delivery and IT Experience At least 4 years experience working as a Senior Business Analyst , Technical Business Analysis experience is preferable Skills/Attributes Analysis, data, IT, Project and Change Delivery Relevant systems Excel, Visio, D365, Jira, Confluence Compliance & Legislation Eg, Understanding of GDPR regulations Excellent package on offer
May 15, 2024
Full time
Our client are a well established and growing ecommerce business. They are now looking for a Senior BA to join the team. The senior business Analyst role will work and liaise with business users, application developers, testers and project managers from the requirements gathering and design stages through to test and deployment. They will ensure the functionality being delivered meets the customer's requirements and may also be involved in other related implementation activities such as helping the business deliver related business change. The role will be the focal point of business requirements from the business and will be responsible for developing high level, often poorly defined requirements raised in business speak into well structured, technically considered user stories that are fully defined to the degree that they can enter the software development process. A minimum of 4 years Senior BA experience, as well as experience in different sectors and industries is strongly preferred for this dynamic role. Requirements Gathering business requirements and understanding process (both current and future) Running client workshops to gather views and feedback on design concepts and functional designs Documenting detailed designs, typically using Agile user stories Building detailed knowledge of the business, processes and IT applications. Supporting the business through their acceptance testing of the software Delivering 'Train the trainer' expert training, where required Working closely with IT delivery colleagues to provide a seamless and efficient service to the business Influencing the product roadmap from your client interactions and discussions Identifying issues and facilitating resolution To manage the IT aspects of project Undertake such tasks and duties as may be reasonably requested by your manager or other members of the management team. 'Right first time' approach to requirements gathering, analysis and solution engineering Requirements prioritisation, in line with project deliverables Demonstrable use of BA tools and techniques - how successfully are the tools used? Suggesting and owning solutions or different approaches to work Does the BA strive to constantly improve and build BA tool kit? Does the BA apply lessons learned? Stakeholder satisfaction/feedback Acts as a role model to the rest of the team and constantly looks for ways to improve both self and the team Demonstrates clear understanding of project deliverables and subject matter High calibre communication and able to communicate to a broad range of stakeholders Excellent stakeholder engagement Technical Knowledge Industry Understanding & Involvement Strong background in Business Analysis, Projects, Change Delivery and IT Experience At least 4 years experience working as a Senior Business Analyst , Technical Business Analysis experience is preferable Skills/Attributes Analysis, data, IT, Project and Change Delivery Relevant systems Excel, Visio, D365, Jira, Confluence Compliance & Legislation Eg, Understanding of GDPR regulations Excellent package on offer
We're now recruiting a HR Data and IS Analyst to contribute to the delivery of HR management information and reporting, which in turn supports effective people planning and decision making across the business. This role will be responsible for creating and maintaining 'Our People' dashboards. The role will also help support with the maintenance and integrity of the HR systems and databases, which includes importing data, testing system updates/fixes as required, working closely with Technology Services colleagues and 3rd party providers to implement changes. The HR Data and IS Analyst will also document user procedures and guidance, and train/coach system end-users as required. The key responsibilities of the role are as follows: Carry out 'Our People' data reporting to agreed deadlines, producing both regular and ad hoc reports as required. Ensure reports meet the internal customers' requirements and are easy to understand and interpret. Deal with end user queries and issues, manage systems access, adding/amending data fields and problem-solving issues in data, forms and schedules. Liaise with 3rd party HR systems vendors to trouble-shoot and resolve system data or process queries and support system upgrades/fixes. System set up for our annual Pay Review and Performance Review processes as well as relevant reporting and assisting our internal customers through the process. Complete system checks and maintenance according to agreed upgrading/fixes schedules, including assisting in the review, testing, and rollout of any changes. Work with Technology Services as required. Support the bulk importing, management and/or reporting of people data such as new starters and leavers, reporting line changes, performance objectives and performance review data within the Saba system and helping to produce pay review letters/statements and bonus letters. Creating and updating dashboards to support the HR Teams people reporting, and to respond to our business needs. Identifying process and workflow improvements to the HR systems. Coach/train end users to get the most out of the HR systems. Documenting procedures and writing end user guidance notes. Work in accordance with the General Data Protection Regulations (GDPR) and other relevant legislation or company policies governing data management. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. What we're looking for: Educated to Degree level; mathematical or statistics background essential. Experience with data management/reporting tools and databases. Advanced Excel Skills Experience with Power BI Analytical and problem solving skills Excellent numeracy skills Action orientated and resourceful Effective communication skills (verbal, written and presentation skills) Comfortable presenting to small groups, both internal and external Strong organisational and time management skills Ability to work independently and to deadlines About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. In return we will provide all the training and support you need to develop within your role. In return for your hard work you will receive: Starting salary of up to £34000 depending on experience Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy (after initial training period) Casual dress code Discretionary bi-annual bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
May 15, 2024
Full time
We're now recruiting a HR Data and IS Analyst to contribute to the delivery of HR management information and reporting, which in turn supports effective people planning and decision making across the business. This role will be responsible for creating and maintaining 'Our People' dashboards. The role will also help support with the maintenance and integrity of the HR systems and databases, which includes importing data, testing system updates/fixes as required, working closely with Technology Services colleagues and 3rd party providers to implement changes. The HR Data and IS Analyst will also document user procedures and guidance, and train/coach system end-users as required. The key responsibilities of the role are as follows: Carry out 'Our People' data reporting to agreed deadlines, producing both regular and ad hoc reports as required. Ensure reports meet the internal customers' requirements and are easy to understand and interpret. Deal with end user queries and issues, manage systems access, adding/amending data fields and problem-solving issues in data, forms and schedules. Liaise with 3rd party HR systems vendors to trouble-shoot and resolve system data or process queries and support system upgrades/fixes. System set up for our annual Pay Review and Performance Review processes as well as relevant reporting and assisting our internal customers through the process. Complete system checks and maintenance according to agreed upgrading/fixes schedules, including assisting in the review, testing, and rollout of any changes. Work with Technology Services as required. Support the bulk importing, management and/or reporting of people data such as new starters and leavers, reporting line changes, performance objectives and performance review data within the Saba system and helping to produce pay review letters/statements and bonus letters. Creating and updating dashboards to support the HR Teams people reporting, and to respond to our business needs. Identifying process and workflow improvements to the HR systems. Coach/train end users to get the most out of the HR systems. Documenting procedures and writing end user guidance notes. Work in accordance with the General Data Protection Regulations (GDPR) and other relevant legislation or company policies governing data management. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. What we're looking for: Educated to Degree level; mathematical or statistics background essential. Experience with data management/reporting tools and databases. Advanced Excel Skills Experience with Power BI Analytical and problem solving skills Excellent numeracy skills Action orientated and resourceful Effective communication skills (verbal, written and presentation skills) Comfortable presenting to small groups, both internal and external Strong organisational and time management skills Ability to work independently and to deadlines About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. In return we will provide all the training and support you need to develop within your role. In return for your hard work you will receive: Starting salary of up to £34000 depending on experience Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy (after initial training period) Casual dress code Discretionary bi-annual bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
IT Trainer Salary: 42,000 - 57,000 + Company benefits (Depending on experience) Location: Bristol - Hybrid Job type: Permanent The role: The aim of the role IT Training Manager is to develop the approach to IT Training and support the delivery of training on the main IT systems to all employees and new starters within the business. Key responsibilities include; developing an IT training strategy that identifies a training programme of business technologies, as well as delivering ongoing updates. The role requires engagement with internal stakeholders to scope, plan and create outstanding learning interventions, and ensure our training is credible, accurate, appropriate, and meets the needs of the business. The role is also responsible for contributing to all IT projects in an advisory capacity and to scheduling and deploying the rollout of training for new applications. The key person attributes required to fulfil this role include; excellent interpersonal skills with assertive and confident communication skills; emotional awareness; ability to read customers and team members and respond appropriately; creative; experience looking for new ways to keep training fresh and accessible with a natural approach to learning; ability to explain technical concepts in a simple way; experience undertaking self-learning of new or updated application software / business processes. Training is provided on a mix of bespoke business systems (developed in-house) alongside familiar off-the-shelf packages, such as Microsoft Office. Training combines functional instruction with guidance on processes and policies Staff networks are created and supported for peer support to share knowledge and experience of staff across the organisation Champions networks are formed and managed. Membership is encouraged to help as a way of spreading key IT messages and gathering feedback from our user base. IT induction is supported and contributed to, ongoing training needs are fulfilled, and new starter assistance is provided as required All IT training requests, bookings and training records are managed. Appropriate records of learner development and resource allocation are maintained. A range of supportive materials are produced and maintained including quick reference guides, video demos, and e-Learning modules for all of our applications. Demonstrations, application training / training resources (presentations, guides, handouts, videos etc) and skills transfer sessions regarding new and existing systems are prepared and delivered as required. Proactive support / floor walks / lunch & learn sessions / publication of top tips. Learners are supported and coached using learning technologies to deliver skills. Training / skills are transferred to other IT staff / service providers in relevant aspects of new applications (cascade training). Training is made as accessible as possible using a combination of face to face one-to- one and classroom delivery as well as Webinar lead sessions and e-learning. Users are supported with IT related questions; fields not only ad hoc queries, but also works with the IT Service Desk to publish helpful Tips, targeted at reducing Service Desk calls. Deals with application support calls referred via the service desk where hands on application support is required Works with the HR team to identify competency standards and address IT training needs to support the objectives of the IT strategy and ensure the organisation maximises the potential of its IT services and applications. Works with individuals and teams to maximise their use of IT systems and equipment. Training needs analyses are developed and managed Training programmes appropriate to the skills needed are designed, prepared and delivered. The learning environment and resources support learner needs. Course materials and other documents such as handouts, manuals, exercises, and e-learning materials are designed. Any external e-learning materials are sourced and managed. The effectiveness of training programmes and learning outcomes are evaluated. The learning environment and resources are prepared, including setting up IT equipment where appropriate. Technical Skills Proficient in the use of Microsoft Office products - i.e. Outlook, Word, Excel, PowerPoint. Has a deep understanding of Microsoft Office 365 and Microsoft Teams. training in Microsoft packages training in a CRM system ideally using Microsoft Dynamics Previous experience of eLearning authoring, particularly using Adobe Captivate, would be an advantage. Minimum of 3 year's demonstrable experience in IT training and support. Desirable qualifications: Formal training qualifications (in particular CIPD, TAP and MOS) or who can demonstrate equivalent experience. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 14, 2024
Full time
IT Trainer Salary: 42,000 - 57,000 + Company benefits (Depending on experience) Location: Bristol - Hybrid Job type: Permanent The role: The aim of the role IT Training Manager is to develop the approach to IT Training and support the delivery of training on the main IT systems to all employees and new starters within the business. Key responsibilities include; developing an IT training strategy that identifies a training programme of business technologies, as well as delivering ongoing updates. The role requires engagement with internal stakeholders to scope, plan and create outstanding learning interventions, and ensure our training is credible, accurate, appropriate, and meets the needs of the business. The role is also responsible for contributing to all IT projects in an advisory capacity and to scheduling and deploying the rollout of training for new applications. The key person attributes required to fulfil this role include; excellent interpersonal skills with assertive and confident communication skills; emotional awareness; ability to read customers and team members and respond appropriately; creative; experience looking for new ways to keep training fresh and accessible with a natural approach to learning; ability to explain technical concepts in a simple way; experience undertaking self-learning of new or updated application software / business processes. Training is provided on a mix of bespoke business systems (developed in-house) alongside familiar off-the-shelf packages, such as Microsoft Office. Training combines functional instruction with guidance on processes and policies Staff networks are created and supported for peer support to share knowledge and experience of staff across the organisation Champions networks are formed and managed. Membership is encouraged to help as a way of spreading key IT messages and gathering feedback from our user base. IT induction is supported and contributed to, ongoing training needs are fulfilled, and new starter assistance is provided as required All IT training requests, bookings and training records are managed. Appropriate records of learner development and resource allocation are maintained. A range of supportive materials are produced and maintained including quick reference guides, video demos, and e-Learning modules for all of our applications. Demonstrations, application training / training resources (presentations, guides, handouts, videos etc) and skills transfer sessions regarding new and existing systems are prepared and delivered as required. Proactive support / floor walks / lunch & learn sessions / publication of top tips. Learners are supported and coached using learning technologies to deliver skills. Training / skills are transferred to other IT staff / service providers in relevant aspects of new applications (cascade training). Training is made as accessible as possible using a combination of face to face one-to- one and classroom delivery as well as Webinar lead sessions and e-learning. Users are supported with IT related questions; fields not only ad hoc queries, but also works with the IT Service Desk to publish helpful Tips, targeted at reducing Service Desk calls. Deals with application support calls referred via the service desk where hands on application support is required Works with the HR team to identify competency standards and address IT training needs to support the objectives of the IT strategy and ensure the organisation maximises the potential of its IT services and applications. Works with individuals and teams to maximise their use of IT systems and equipment. Training needs analyses are developed and managed Training programmes appropriate to the skills needed are designed, prepared and delivered. The learning environment and resources support learner needs. Course materials and other documents such as handouts, manuals, exercises, and e-learning materials are designed. Any external e-learning materials are sourced and managed. The effectiveness of training programmes and learning outcomes are evaluated. The learning environment and resources are prepared, including setting up IT equipment where appropriate. Technical Skills Proficient in the use of Microsoft Office products - i.e. Outlook, Word, Excel, PowerPoint. Has a deep understanding of Microsoft Office 365 and Microsoft Teams. training in Microsoft packages training in a CRM system ideally using Microsoft Dynamics Previous experience of eLearning authoring, particularly using Adobe Captivate, would be an advantage. Minimum of 3 year's demonstrable experience in IT training and support. Desirable qualifications: Formal training qualifications (in particular CIPD, TAP and MOS) or who can demonstrate equivalent experience. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Join Our Client's Team as a BIM TechnicianBelcan Workforce Solutions are recruiting for a BIM Technician for our client, who are a managed service for a major Defence Contractor's Configuration Management function in the Reading area. This will be a Permanent opportunity that benefits from hybrid working.Position Overview:As a BIM Technician, you will play a critical role in creating and maintaining Building Information Modelling (BIM) models and drawings. You'll collaborate with project teams, follow company standards, and ensure accurate and compliant deliverables. This position requires technical expertise, attention to detail, and effective communication skills.Responsibilities BIM Modelling: Produce Level 2 BIM models and drawings as directed by the BIM Modelling / Data Capture Manager. Model Upkeep: Support the maintenance of facility "AS Built/Record" models and drawings. Customer Liaison: Communicate with customers to confirm requirements. Compliance: Adhere to company BIM standards and Managed Services procedures. Configuration Control: Apply configuration control processes. Efficient Solutions: Explore efficient technical solutions to meet client needs. Estimating Methodology: Apply robust estimating methodology with regard to Service Level Indicators.Qualifications and Experience Education: Ideally educated to HNC level or above in a BIM-related field. Certification: Certification in using Autodesk Revit (approved trainer advantage). Technical Knowledge: Comprehensive knowledge of 3D services coordination and point-cloud manipulation. Extensive understanding of ISO 19650-1 & ISO 19650-2. Proficiency in IT, including MS Packages. Ability to manipulate data sets and present results.Technical Skills: Extensive experience working in a Common Data Environment (CDE) such as BIM360/ACC. Proficient in producing BIM Level 2 Models & families. Familiarity with managing and controlling BIM data. Skilled in using Revit for Architectural/MEP projects. Experience with other software packages (e.g., CADDuct/FabMEP, Navisworks, Pointsense, Leica Cloudworx/Cyclone Register, Leica Truview, Leica Jetstream). Ability to upload models/drawings to EDMS systems. Project Delivery: Demonstrable track record of exceptional project delivery and client satisfaction.The nature of this opportunity means that you will be required to be Security Cleared prior to appointment so you must meet all the eligibility criteria to obtain UK Security Clearance.The salary for this will reflect the scope and significance of the client in their sector.To Learn more about this opportunity and the full job description Apply Now, or call me on for an initial no obligation, conversation.
May 14, 2024
Full time
Join Our Client's Team as a BIM TechnicianBelcan Workforce Solutions are recruiting for a BIM Technician for our client, who are a managed service for a major Defence Contractor's Configuration Management function in the Reading area. This will be a Permanent opportunity that benefits from hybrid working.Position Overview:As a BIM Technician, you will play a critical role in creating and maintaining Building Information Modelling (BIM) models and drawings. You'll collaborate with project teams, follow company standards, and ensure accurate and compliant deliverables. This position requires technical expertise, attention to detail, and effective communication skills.Responsibilities BIM Modelling: Produce Level 2 BIM models and drawings as directed by the BIM Modelling / Data Capture Manager. Model Upkeep: Support the maintenance of facility "AS Built/Record" models and drawings. Customer Liaison: Communicate with customers to confirm requirements. Compliance: Adhere to company BIM standards and Managed Services procedures. Configuration Control: Apply configuration control processes. Efficient Solutions: Explore efficient technical solutions to meet client needs. Estimating Methodology: Apply robust estimating methodology with regard to Service Level Indicators.Qualifications and Experience Education: Ideally educated to HNC level or above in a BIM-related field. Certification: Certification in using Autodesk Revit (approved trainer advantage). Technical Knowledge: Comprehensive knowledge of 3D services coordination and point-cloud manipulation. Extensive understanding of ISO 19650-1 & ISO 19650-2. Proficiency in IT, including MS Packages. Ability to manipulate data sets and present results.Technical Skills: Extensive experience working in a Common Data Environment (CDE) such as BIM360/ACC. Proficient in producing BIM Level 2 Models & families. Familiarity with managing and controlling BIM data. Skilled in using Revit for Architectural/MEP projects. Experience with other software packages (e.g., CADDuct/FabMEP, Navisworks, Pointsense, Leica Cloudworx/Cyclone Register, Leica Truview, Leica Jetstream). Ability to upload models/drawings to EDMS systems. Project Delivery: Demonstrable track record of exceptional project delivery and client satisfaction.The nature of this opportunity means that you will be required to be Security Cleared prior to appointment so you must meet all the eligibility criteria to obtain UK Security Clearance.The salary for this will reflect the scope and significance of the client in their sector.To Learn more about this opportunity and the full job description Apply Now, or call me on for an initial no obligation, conversation.
IT Trainer - Office 365 & Windows My client, a well-established law firm are looking for an IT Trainer to join their IT team on a hybrid working basis (4 days in office, 1 from home). In the role, you would be providing IT Training and desktop support to all co-workers. You will need to be a team player, providing induction training to new joiners, creating system templates and workflows. Suitable candidates will show some of the following: Any experience with case management and document management systems (Highly Desirable) Great communication skills Experience in IT training in a group and 1-1 basis Experience in providing training documents and user guides Familiarity providing desktop support Experience working with Windows and Microsoft Products (Office 365 products) Legal sector experience is highly beneficial If you have excellent customer service, communication skills then apply now for more details, salary in the region of £40k for this one. This is an outstanding opportunity for an enthusiastic individual to join an expanding company. In return, the company will offer you excellent internal training. If you are interested in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Oliver Light on or For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
May 13, 2024
Full time
IT Trainer - Office 365 & Windows My client, a well-established law firm are looking for an IT Trainer to join their IT team on a hybrid working basis (4 days in office, 1 from home). In the role, you would be providing IT Training and desktop support to all co-workers. You will need to be a team player, providing induction training to new joiners, creating system templates and workflows. Suitable candidates will show some of the following: Any experience with case management and document management systems (Highly Desirable) Great communication skills Experience in IT training in a group and 1-1 basis Experience in providing training documents and user guides Familiarity providing desktop support Experience working with Windows and Microsoft Products (Office 365 products) Legal sector experience is highly beneficial If you have excellent customer service, communication skills then apply now for more details, salary in the region of £40k for this one. This is an outstanding opportunity for an enthusiastic individual to join an expanding company. In return, the company will offer you excellent internal training. If you are interested in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Oliver Light on or For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
D365 Platform Lead Full Time, Permanent Crawley, West Sussex (Hybrid Working) We're motivated by helping people to save for their future. Everything we do is about fairness and simplicity, rather than profit. And we know that delivering an exceptional service is only made possible by the outstanding individuals that work for us. That's why we actively support our employees' career progression and wellbeing by providing: benefits and rewards learning and development opportunities social facilities and events opportunities to contribute to community a caring, supportive environment led by our company values. The D365 Platform Lead is responsible for overseeing and coordinating the D365 team and driving the technical delivery and quality of the team. This will include managing the Developers and Analysts within the CRM Squads, delivering functional change, security, support, continuous improvement and maintenance for our CRM system, Microsoft Dynamics 365. Liaising closely with wider IT team, change and wider business. Manage, maintain, and improve the delivery process with product owner to provide robust, reliable, and timely service to Peoples Partnership and linked 3rd party organisations. Responsibilities: Take the lead in the day-to-day technical running of the team including facilitating ceremonies and unblocking team Work with Architecture to provide technical vision and direction to best support the business need Work with product owners to support roadmap/backlog management. Manage resources effectively to meet the business demand running multiple complex projects by driving up consistency to commitments within iterations and getting the Work with the Technical Lead in defining/improving consistent technical standards and best practices Ensure team adhere to coding best practises and standards Develop and enhance dashboards provide timely 'life' feedback on systems specifically pro-active fault monitoring Oversee all Line management duties and personal development of permanent developers and analysts within Squad Qualifications: Expert in Software Development Lifecycle Expert in development, configuration and Customisation of Dynamics365 Understanding of / experience of working with test functions/testers to drive automation within D365 Experience of Dynamics 365 Solution Management Experience in a variety of software development approaches and methodologies including Agile and Waterfall Agile frameworks Web technologies JavaScript, CSS and HTML SQL /TSQL / SQL Server including database design Perks: Our people are our strength so finding ways to value and reward them is important to us. That's why we offer an award-winning pension - it's what we're good at - plus health care cover, an onsite gym, access to a personal trainer even the odd massage. And if they're feeling peckish after all that activity, they can always refuel in our subsidised restaurant or grab some free fruit - we get a big delivery every week. Discover more of People's Partnership employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. Disability Statement: People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
May 12, 2024
Full time
D365 Platform Lead Full Time, Permanent Crawley, West Sussex (Hybrid Working) We're motivated by helping people to save for their future. Everything we do is about fairness and simplicity, rather than profit. And we know that delivering an exceptional service is only made possible by the outstanding individuals that work for us. That's why we actively support our employees' career progression and wellbeing by providing: benefits and rewards learning and development opportunities social facilities and events opportunities to contribute to community a caring, supportive environment led by our company values. The D365 Platform Lead is responsible for overseeing and coordinating the D365 team and driving the technical delivery and quality of the team. This will include managing the Developers and Analysts within the CRM Squads, delivering functional change, security, support, continuous improvement and maintenance for our CRM system, Microsoft Dynamics 365. Liaising closely with wider IT team, change and wider business. Manage, maintain, and improve the delivery process with product owner to provide robust, reliable, and timely service to Peoples Partnership and linked 3rd party organisations. Responsibilities: Take the lead in the day-to-day technical running of the team including facilitating ceremonies and unblocking team Work with Architecture to provide technical vision and direction to best support the business need Work with product owners to support roadmap/backlog management. Manage resources effectively to meet the business demand running multiple complex projects by driving up consistency to commitments within iterations and getting the Work with the Technical Lead in defining/improving consistent technical standards and best practices Ensure team adhere to coding best practises and standards Develop and enhance dashboards provide timely 'life' feedback on systems specifically pro-active fault monitoring Oversee all Line management duties and personal development of permanent developers and analysts within Squad Qualifications: Expert in Software Development Lifecycle Expert in development, configuration and Customisation of Dynamics365 Understanding of / experience of working with test functions/testers to drive automation within D365 Experience of Dynamics 365 Solution Management Experience in a variety of software development approaches and methodologies including Agile and Waterfall Agile frameworks Web technologies JavaScript, CSS and HTML SQL /TSQL / SQL Server including database design Perks: Our people are our strength so finding ways to value and reward them is important to us. That's why we offer an award-winning pension - it's what we're good at - plus health care cover, an onsite gym, access to a personal trainer even the odd massage. And if they're feeling peckish after all that activity, they can always refuel in our subsidised restaurant or grab some free fruit - we get a big delivery every week. Discover more of People's Partnership employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. Disability Statement: People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
Role - Senior Systems Trainer c 40k - c 55k DOE PERMANENT ROLE MUST HAVE SYSTEMS TRAINER EXPERIENCE IN THE LEGAL INDUSTRY AUTONOMOUS SUPPORTIVE WORK ENVIRONMENT BONUS SCHEME Our client is a leader in their field and are now looking for an experienced Senior Systems Trainer who has experience within the legal industry. You will be responsible for delivering effective training to our work clleagues on al IT and Tech systems including legal software. Duties and Resonsibilites Responsibile for carrying out a TNA Be responsible for designing training programmes (IT, Tech, Software and Systems) Deliver training courses using a variety of media for IT systems Create and maintain training documentation, user manuals, guides, and other reference materials Evaluate the effectiveness of training and learning outcomes Develop training plans and resolve any IT and Systems training gap issues Assist with the implementation and roll out of new systems Support our junior systems trainer as well as the training team as a whole. Ensure all people are trained to use new and existing systems Develop and maintain a network of super users for our systems Skills and Experience Minimum 2 years experience in a similar role Knowledge and experience withing the legal sector Knowledge of Eclipse Proclaim System advantageous Ability to assess training needs and carry out a gap analysis Experience of 121, small teams and group workshop delivery Strong communication skills Experienced in Analysis, Design, Development, Implementation and Evaluation (ADDIE) Experience with using an eLearning platform and creating eLearning modules Advanced technical skills in Microsoft Excel and Microsoft PowerPoint
May 12, 2024
Full time
Role - Senior Systems Trainer c 40k - c 55k DOE PERMANENT ROLE MUST HAVE SYSTEMS TRAINER EXPERIENCE IN THE LEGAL INDUSTRY AUTONOMOUS SUPPORTIVE WORK ENVIRONMENT BONUS SCHEME Our client is a leader in their field and are now looking for an experienced Senior Systems Trainer who has experience within the legal industry. You will be responsible for delivering effective training to our work clleagues on al IT and Tech systems including legal software. Duties and Resonsibilites Responsibile for carrying out a TNA Be responsible for designing training programmes (IT, Tech, Software and Systems) Deliver training courses using a variety of media for IT systems Create and maintain training documentation, user manuals, guides, and other reference materials Evaluate the effectiveness of training and learning outcomes Develop training plans and resolve any IT and Systems training gap issues Assist with the implementation and roll out of new systems Support our junior systems trainer as well as the training team as a whole. Ensure all people are trained to use new and existing systems Develop and maintain a network of super users for our systems Skills and Experience Minimum 2 years experience in a similar role Knowledge and experience withing the legal sector Knowledge of Eclipse Proclaim System advantageous Ability to assess training needs and carry out a gap analysis Experience of 121, small teams and group workshop delivery Strong communication skills Experienced in Analysis, Design, Development, Implementation and Evaluation (ADDIE) Experience with using an eLearning platform and creating eLearning modules Advanced technical skills in Microsoft Excel and Microsoft PowerPoint