ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Assistant Project Manager - Packaging Location - Trafford Park (Some travel involved) Salary - 13ph - 20ph 1 Year Contract My client is a global FMCG company that produces well-known brands in health and beauty, cleaning products, and food and beverages. They are now looking for an Assistant Project Manager to join their team on a year-long project focusing on a specific UK-based project. Your responsibilities in the role Providing support to the Europe Packaging manager on a daily basis as needed From time to time acting as Technical project leader / Packaging workstream leader for key packaging projects in the UK Developing and designing packaging to the packaging action standards for each packaging material Responsible for the creation, development and completion of packaging specifications and P&Ps (Packaging & Palletisation specs) in the company data system for all key innovations, redesigns or activities for packaging. Daily interactions with the factory teams and Europe packaging manager Reporting to the Packaging Director with a dotted line to the Europe Packaging Manager Managing key contacts and connections with key packaging suppliers Skills and experience Experienced packaging engineer/developer/ designer for 3+ years. Experienced in dealing with different packaging materials particularly paper and board, flexibles, and aseptic packaging. Basic awareness of business acumen e.g. cost of goods, gross margins, etc Minimum 3+ years in FMCG/Retail Minimum Bachelors Degree in packaging materials, engineering, design, or equivalent Further details are provided upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
May 17, 2024
Contractor
Assistant Project Manager - Packaging Location - Trafford Park (Some travel involved) Salary - 13ph - 20ph 1 Year Contract My client is a global FMCG company that produces well-known brands in health and beauty, cleaning products, and food and beverages. They are now looking for an Assistant Project Manager to join their team on a year-long project focusing on a specific UK-based project. Your responsibilities in the role Providing support to the Europe Packaging manager on a daily basis as needed From time to time acting as Technical project leader / Packaging workstream leader for key packaging projects in the UK Developing and designing packaging to the packaging action standards for each packaging material Responsible for the creation, development and completion of packaging specifications and P&Ps (Packaging & Palletisation specs) in the company data system for all key innovations, redesigns or activities for packaging. Daily interactions with the factory teams and Europe packaging manager Reporting to the Packaging Director with a dotted line to the Europe Packaging Manager Managing key contacts and connections with key packaging suppliers Skills and experience Experienced packaging engineer/developer/ designer for 3+ years. Experienced in dealing with different packaging materials particularly paper and board, flexibles, and aseptic packaging. Basic awareness of business acumen e.g. cost of goods, gross margins, etc Minimum 3+ years in FMCG/Retail Minimum Bachelors Degree in packaging materials, engineering, design, or equivalent Further details are provided upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
We have an exciting new opportunity for an Assistant Technical Manager to join our team within Vistry Services, at our Brentwood office. As our Assistant Technical Manager, you will be responsible for providing technical and administrative support to the technical management team in the planning, co-ordination and design functions on each allocated project from Tender to Post Contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience and understanding of maintaining Technical schedules Able to work on your own initiative with minimal supervision in an assistant and administrative. capacity Written and verbal communication skills Excellent attention to detail Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word. Ability to prioritise and organise our work Knowledge and understanding of residential or contracting developments Professional qualification from recognised institution or experience in an appropriate role Evidence of an understanding of financial, legal, and planning processes. Architecture, Engineering or Project Management experience in either a development company or professional practice. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices and site operators, both internal and external to the Company. An understanding of the construction process. Experience in a similar role. Experience using a document management system such as Viewpoint/4P/Docelite More about the Assistant Technical Manager role Assist the Technical Managers in compiling Pre-Construction Information Packs, O&M and H&S Files and other handover documentation packs. Support collation of QA records for final record information packs. Assist the Technical Managers with checking of all drawings. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build Update and co-ordinate technical reports and schedules Set up EDMS system for all jobs. Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Liaise with Local Authority, Building Control and Warranty providers for approvals and Create and update Local Authority, Building Control and Warranty schedules and approvals. Assist with setting up central project directories and utility contact lists. Monitor and obtain all critical certificates to ensure documentation is in place for handovers. Assist with obtaining section agreements and technical approvals. Assist in obtaining local authority licencing quotes and utility company quotes. Obtain licences as required for road closure, build over, over sail etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Assisting the technical manager and document controllers in ensuring accurate and effective information management including filing and distribution. Support consultants, subcontractors, clients and client in the use of the EDMS. Attend site meetings as required to assist the Technical Manager Collate and respond to RFI's in liaison with the Technical Manager Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 17, 2024
Full time
We have an exciting new opportunity for an Assistant Technical Manager to join our team within Vistry Services, at our Brentwood office. As our Assistant Technical Manager, you will be responsible for providing technical and administrative support to the technical management team in the planning, co-ordination and design functions on each allocated project from Tender to Post Contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience and understanding of maintaining Technical schedules Able to work on your own initiative with minimal supervision in an assistant and administrative. capacity Written and verbal communication skills Excellent attention to detail Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word. Ability to prioritise and organise our work Knowledge and understanding of residential or contracting developments Professional qualification from recognised institution or experience in an appropriate role Evidence of an understanding of financial, legal, and planning processes. Architecture, Engineering or Project Management experience in either a development company or professional practice. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices and site operators, both internal and external to the Company. An understanding of the construction process. Experience in a similar role. Experience using a document management system such as Viewpoint/4P/Docelite More about the Assistant Technical Manager role Assist the Technical Managers in compiling Pre-Construction Information Packs, O&M and H&S Files and other handover documentation packs. Support collation of QA records for final record information packs. Assist the Technical Managers with checking of all drawings. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build Update and co-ordinate technical reports and schedules Set up EDMS system for all jobs. Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Liaise with Local Authority, Building Control and Warranty providers for approvals and Create and update Local Authority, Building Control and Warranty schedules and approvals. Assist with setting up central project directories and utility contact lists. Monitor and obtain all critical certificates to ensure documentation is in place for handovers. Assist with obtaining section agreements and technical approvals. Assist in obtaining local authority licencing quotes and utility company quotes. Obtain licences as required for road closure, build over, over sail etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Assisting the technical manager and document controllers in ensuring accurate and effective information management including filing and distribution. Support consultants, subcontractors, clients and client in the use of the EDMS. Attend site meetings as required to assist the Technical Manager Collate and respond to RFI's in liaison with the Technical Manager Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
CK Group are recruiting for a Quality Assurance Assistant to join a growing Cell Therapy CDMO, to be based at their site in Cambridge on a permanent basis. Your main responsibility will be providing support to the QA team and contributing to regulatory compliance, continuous improvement and management of the Quality Management System. Job Summary: Providing support with administration of the QMS, including non-conformance, root cause analysis and CAPAs. Control of documentation; maintenance of records and use of QMS for document control. Support with internal and external audits. Trending for CAPAs and preparation of quarterly trending reports. You will have the following experience/qualifications: BSc or MSc in a life sciences subject, or comparable experience. Experience working within a Quality Management System (desirable). Excellent communication skills, written and spoken English. Excellent attention to detail. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference 100744 in all correspondence.
May 16, 2024
Full time
CK Group are recruiting for a Quality Assurance Assistant to join a growing Cell Therapy CDMO, to be based at their site in Cambridge on a permanent basis. Your main responsibility will be providing support to the QA team and contributing to regulatory compliance, continuous improvement and management of the Quality Management System. Job Summary: Providing support with administration of the QMS, including non-conformance, root cause analysis and CAPAs. Control of documentation; maintenance of records and use of QMS for document control. Support with internal and external audits. Trending for CAPAs and preparation of quarterly trending reports. You will have the following experience/qualifications: BSc or MSc in a life sciences subject, or comparable experience. Experience working within a Quality Management System (desirable). Excellent communication skills, written and spoken English. Excellent attention to detail. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference 100744 in all correspondence.
Temporary Hybrid 1st and 2nd Line Support Analysts Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support. The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees. These roles will have a hybrid working style and be based in London. Key Responsibilities Serve as the initial and secondary point of contact for end-users experiencing IT issues, providing immediate assistance and resolution. Log, categorise, and prioritise incoming help desk tickets, ensuring accurate documentation and timely follow-up. Troubleshoot and resolve technical problems related to Dell and Apple hardware within a Windows environment. Provide in-depth technical support for escalated issues from the 1st line support team, performing root cause analysis and implementing solutions. Guide users through step-by-step solutions via phone, email, or remote assistance tools. Maintain and manage documentation of technical procedures, solutions, and support knowledge base. Collaborate with team members to share knowledge and improve overall service delivery. Support the setup and configuration of new user accounts and hardware, ensuring readiness for new employees. Provide feedback on recurring technical issues to contribute to the continuous improvement of IT services. Ensure service delivery aligns with white-glove standards, providing a high level of customer satisfaction. Be available for weekend support on an exceptional basis, as required by business needs. Requirements Strong proficiency in supporting Dell and Apple hardware in a Windows environment. Demonstrated experience in both 1st and 2nd line technical support roles. Excellent communication skills in English; proficiency in German is a major plus. Ability to work independently and as part of a team, with a strong commitment to customer service excellence. Familiarity with IT service management tools and processes, including ticketing systems and remote support software. Strong technical knowledge of Windows operating systems. A customer-centric approach with a commitment to delivering high-quality service. Willingness to work standard business hours with the option for weekend support on an exceptional basis. Our client is eager to welcome talented individuals who thrive in a collaborative and innovative environment, dedicated to excellence in IT support. Join their team and contribute to delivering unparalleled technical expertise and customer service. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.
May 16, 2024
Full time
Temporary Hybrid 1st and 2nd Line Support Analysts Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support. The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees. These roles will have a hybrid working style and be based in London. Key Responsibilities Serve as the initial and secondary point of contact for end-users experiencing IT issues, providing immediate assistance and resolution. Log, categorise, and prioritise incoming help desk tickets, ensuring accurate documentation and timely follow-up. Troubleshoot and resolve technical problems related to Dell and Apple hardware within a Windows environment. Provide in-depth technical support for escalated issues from the 1st line support team, performing root cause analysis and implementing solutions. Guide users through step-by-step solutions via phone, email, or remote assistance tools. Maintain and manage documentation of technical procedures, solutions, and support knowledge base. Collaborate with team members to share knowledge and improve overall service delivery. Support the setup and configuration of new user accounts and hardware, ensuring readiness for new employees. Provide feedback on recurring technical issues to contribute to the continuous improvement of IT services. Ensure service delivery aligns with white-glove standards, providing a high level of customer satisfaction. Be available for weekend support on an exceptional basis, as required by business needs. Requirements Strong proficiency in supporting Dell and Apple hardware in a Windows environment. Demonstrated experience in both 1st and 2nd line technical support roles. Excellent communication skills in English; proficiency in German is a major plus. Ability to work independently and as part of a team, with a strong commitment to customer service excellence. Familiarity with IT service management tools and processes, including ticketing systems and remote support software. Strong technical knowledge of Windows operating systems. A customer-centric approach with a commitment to delivering high-quality service. Willingness to work standard business hours with the option for weekend support on an exceptional basis. Our client is eager to welcome talented individuals who thrive in a collaborative and innovative environment, dedicated to excellence in IT support. Join their team and contribute to delivering unparalleled technical expertise and customer service. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.
A new and exciting IT Assistant Position has arisen for a fabulous company situated in the Enfield area. This is a full time office based. No hybrid or remote working options are available. Some site visits may be required so it would be handy if you had your own transport. Key Responsibilities to include: Provide technical support across the company. Including in person, via email and via phone calls. Respond to requests for assistance in a timely manner raised by phone, email or in person. Support users of the Autopart system raising a case with MAM support where necessary. Diagnose and fix issues with company issued hardware. Including, PC's, laptops, tablets and smartphones. Proactively monitor Email security filtering and Anti-Virus solutions. Ensure devices are receiving latest security patches, where necessary. Proactively monitor Morelli Office 365 account including Entra ID. Undertake projects at the request of the IT Manager such as Auditing assets, enrolling devices into Entra ID. Help the company achieve Cyber Essentials certification. Gain an understanding of Morelli software tools. Support users with ROCK, Trade portal and E-Stock. Comply with all Health and Safety legislation and other company procedures. Undertake any other duties reasonably requested by Senior Management. This is a role that you can make your own and be given autonomy and freedom. Benefits include: Casual dress in the office Company pension scheme Cycle to work scheme Emplyee discounts Free on site parking Competitive remuneration package TwentyFour Recruitment is an equal-opportunity employer. If your skill set and experience match the above ad then please apply today and if your CV is shortlisted a consultant will contact you to discuss the next stage of the recruitment process.
May 16, 2024
Full time
A new and exciting IT Assistant Position has arisen for a fabulous company situated in the Enfield area. This is a full time office based. No hybrid or remote working options are available. Some site visits may be required so it would be handy if you had your own transport. Key Responsibilities to include: Provide technical support across the company. Including in person, via email and via phone calls. Respond to requests for assistance in a timely manner raised by phone, email or in person. Support users of the Autopart system raising a case with MAM support where necessary. Diagnose and fix issues with company issued hardware. Including, PC's, laptops, tablets and smartphones. Proactively monitor Email security filtering and Anti-Virus solutions. Ensure devices are receiving latest security patches, where necessary. Proactively monitor Morelli Office 365 account including Entra ID. Undertake projects at the request of the IT Manager such as Auditing assets, enrolling devices into Entra ID. Help the company achieve Cyber Essentials certification. Gain an understanding of Morelli software tools. Support users with ROCK, Trade portal and E-Stock. Comply with all Health and Safety legislation and other company procedures. Undertake any other duties reasonably requested by Senior Management. This is a role that you can make your own and be given autonomy and freedom. Benefits include: Casual dress in the office Company pension scheme Cycle to work scheme Emplyee discounts Free on site parking Competitive remuneration package TwentyFour Recruitment is an equal-opportunity employer. If your skill set and experience match the above ad then please apply today and if your CV is shortlisted a consultant will contact you to discuss the next stage of the recruitment process.
Job Title: CAFM Technician Job reference: SF240516 We are currently recruiting for a CAFM Technician based in Manchester, to support the management of Estates asset management technology system (also known as the CAFM system) and asset maintenance process Key responsibilities / duties: Become the estates subject matter expert on asset allocation between Estates and other University departments through understanding existing maintenance policies, processes and procedures. Manage the Estates asset database to provide an up-to-date record of assets the department are responsible for managing including obtaining asset information from other teams and amending the database to suit. Maintain Planned Preventative Maintenance (PPM) activity charts to ensure that the delivery of planned activity is effectively instructed and recorded. In conjunction with the software developer create and maintain standard CAFM system import templates to facilitate the import of data as and when required. Support the importing and exporting of asset, supplier and finance data to the CAFM system ensuring interfaces are operational and maintained. You will work closely with our service partners to regularly review the status of system inputs and interfaces and test their accuracy. In conjunction with the Budget & CAFM Supervisor, support the integrity of the CAFM system which holds information relating to our buildings, assets and estates records and be a system super user on its operation. Deputise for the Budget & CAFM Supervisor in their absence Support the production and maintenance of asset management user guides including the use of the CAFM system and support the training of all system users through providing a 'train the trainer' service. Support the CAFM user community through offering helpdesk support via various means of communication such as telephone, video call and email as well as delivering training sessions. As CAFM system super user solve any issues arising with the system including escalating to the software developer ay issues requiring detailed technical solutions, and work with the developer to understand issues, their solutions and resolution timelines. Manage defined asset maintenance processes including using system workflows where appropriate to initiate work orders and control University maintenance operations. Track maintenance work orders to completion through the CAFM system (or manually if out of system maintenance operations) recording order status and any issues identified from each order. Export work order data from the CAFM system / gather out of system maintenance operations data to produce a database of work order information. Essential Knowledge, Skills and Experience : Excellent organisational skills Excellent oral and written communication skills with the ability to communicate effectively with both technical and non-technical staff. Excellent interpersonal skills with the ability to work closely and effectively with staff at all levels within the organisation. Excellent communication skills Sound IT knowledge and experience. Capable of working in a demand driven service. Process and Procedure writing skills Qualification in or Knowledge of Mechanical & Electrical Building Services Basic report writing skills Experience with Personal Digital Assistant (PDA's) systems Understanding of Health Technical Memorandums (HTMs) and any Statutory and Technical requirements for the operation and maintenance of plant and engineering services Desirable Knowledge, Skills, Experience and Qualifications: Qualification in or Knowledge of Mechanical & Electrical Building Services Basic report writing skills Experience with Personal Digital Assistant (PDA's) systems Understanding of Health Technical Memorandums (HTMs) and any Statutory and Technical requirements for the operation and maintenance of plant and engineering services
May 16, 2024
Full time
Job Title: CAFM Technician Job reference: SF240516 We are currently recruiting for a CAFM Technician based in Manchester, to support the management of Estates asset management technology system (also known as the CAFM system) and asset maintenance process Key responsibilities / duties: Become the estates subject matter expert on asset allocation between Estates and other University departments through understanding existing maintenance policies, processes and procedures. Manage the Estates asset database to provide an up-to-date record of assets the department are responsible for managing including obtaining asset information from other teams and amending the database to suit. Maintain Planned Preventative Maintenance (PPM) activity charts to ensure that the delivery of planned activity is effectively instructed and recorded. In conjunction with the software developer create and maintain standard CAFM system import templates to facilitate the import of data as and when required. Support the importing and exporting of asset, supplier and finance data to the CAFM system ensuring interfaces are operational and maintained. You will work closely with our service partners to regularly review the status of system inputs and interfaces and test their accuracy. In conjunction with the Budget & CAFM Supervisor, support the integrity of the CAFM system which holds information relating to our buildings, assets and estates records and be a system super user on its operation. Deputise for the Budget & CAFM Supervisor in their absence Support the production and maintenance of asset management user guides including the use of the CAFM system and support the training of all system users through providing a 'train the trainer' service. Support the CAFM user community through offering helpdesk support via various means of communication such as telephone, video call and email as well as delivering training sessions. As CAFM system super user solve any issues arising with the system including escalating to the software developer ay issues requiring detailed technical solutions, and work with the developer to understand issues, their solutions and resolution timelines. Manage defined asset maintenance processes including using system workflows where appropriate to initiate work orders and control University maintenance operations. Track maintenance work orders to completion through the CAFM system (or manually if out of system maintenance operations) recording order status and any issues identified from each order. Export work order data from the CAFM system / gather out of system maintenance operations data to produce a database of work order information. Essential Knowledge, Skills and Experience : Excellent organisational skills Excellent oral and written communication skills with the ability to communicate effectively with both technical and non-technical staff. Excellent interpersonal skills with the ability to work closely and effectively with staff at all levels within the organisation. Excellent communication skills Sound IT knowledge and experience. Capable of working in a demand driven service. Process and Procedure writing skills Qualification in or Knowledge of Mechanical & Electrical Building Services Basic report writing skills Experience with Personal Digital Assistant (PDA's) systems Understanding of Health Technical Memorandums (HTMs) and any Statutory and Technical requirements for the operation and maintenance of plant and engineering services Desirable Knowledge, Skills, Experience and Qualifications: Qualification in or Knowledge of Mechanical & Electrical Building Services Basic report writing skills Experience with Personal Digital Assistant (PDA's) systems Understanding of Health Technical Memorandums (HTMs) and any Statutory and Technical requirements for the operation and maintenance of plant and engineering services
Insync Insurance, a valued part of the Brown & Brown Group, are looking to recruit a Digital Service Desk Assistant to join their hard-working & successful team. This is a fantastic opportunity for an experienced IT professional to join a thriving business with aspirations for growth in the short & long-term. PURPOSE : To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the service desk system ensuring tickets/tasks are prioritised correctly and allocated across the digital team. Working under the direction of the Digital Products Manager to review and coordinate incidents and service requests, as well as user communication. Basic issue resolution which will be further built upon as the candidate evolves in the role. Build, maintain and provide weekly reports on tickets to the Digital Products Manager that will be used to feed into the wider business MI reporting suite. RESPONSIBILITIES: Work under the direction of the Digital Product Manager to ensure service desk requests are maintained in a timely manner and high priority items are allocated and picked up as priority. Support the Lead Developer in obtaining clarity/requirements by working closely with the business/requester. To undertake initial diagnosis of the request, utilising the tools available to resolve/filter out as many as possible on initial contact. Interrogate SQL databases for anomalies/information to aid in query resolution. Ability to manage own workload ensuring stakeholders are kept up to date with timescales. Ability to switch between tasks when there has been a shift in priorities. Good communication skills, capable of communicating with stakeholders at all levels. Gather information for status reports on progress, open/closed items, and current issues. Experience in using bespoke software in an IT role would be beneficial. Experience that would benefit the role but is not essential: Experience using the ICEInsureTech Policy platform. An interest in programming. Experience using Python, Coding experience ideally including HTML and CSS. Kofax (KCM, Insync document service). Version control systems (Git). Code hosting platforms (GitHub/Bitbucket/GitBucket). Bug-Issue Tracking software (JIRA/ZOHO/YouTrack). For more information please apply online or contact Dan Hurley.
May 16, 2024
Full time
Insync Insurance, a valued part of the Brown & Brown Group, are looking to recruit a Digital Service Desk Assistant to join their hard-working & successful team. This is a fantastic opportunity for an experienced IT professional to join a thriving business with aspirations for growth in the short & long-term. PURPOSE : To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the service desk system ensuring tickets/tasks are prioritised correctly and allocated across the digital team. Working under the direction of the Digital Products Manager to review and coordinate incidents and service requests, as well as user communication. Basic issue resolution which will be further built upon as the candidate evolves in the role. Build, maintain and provide weekly reports on tickets to the Digital Products Manager that will be used to feed into the wider business MI reporting suite. RESPONSIBILITIES: Work under the direction of the Digital Product Manager to ensure service desk requests are maintained in a timely manner and high priority items are allocated and picked up as priority. Support the Lead Developer in obtaining clarity/requirements by working closely with the business/requester. To undertake initial diagnosis of the request, utilising the tools available to resolve/filter out as many as possible on initial contact. Interrogate SQL databases for anomalies/information to aid in query resolution. Ability to manage own workload ensuring stakeholders are kept up to date with timescales. Ability to switch between tasks when there has been a shift in priorities. Good communication skills, capable of communicating with stakeholders at all levels. Gather information for status reports on progress, open/closed items, and current issues. Experience in using bespoke software in an IT role would be beneficial. Experience that would benefit the role but is not essential: Experience using the ICEInsureTech Policy platform. An interest in programming. Experience using Python, Coding experience ideally including HTML and CSS. Kofax (KCM, Insync document service). Version control systems (Git). Code hosting platforms (GitHub/Bitbucket/GitBucket). Bug-Issue Tracking software (JIRA/ZOHO/YouTrack). For more information please apply online or contact Dan Hurley.
Assistant Vendor Manager A sizeable, well regarded Managed Services Provider are looking for an Assistant Vendor Manager to join their team. This particular business are experiencing significant growth both organically and via acquisition. As an Assistant Vendor Manager, you'll play a pivotal role in maintaining strong relationships with our vendors. You'll assist the Head of Vendor Management in negotiating contracts, monitoring performance, and ensuring seamless service delivery. Your attention to detail and ability to juggle multiple tasks will be key to your success. Responsibilities: Collaborate with the Head of Vendor Management to develop and implement vendor strategies. Assist in contract negotiations, ensuring favourable terms and conditions. Monitor vendor performance, addressing any issues promptly. Maintain accurate records of vendor interactions and agreements. Coordinate vendor assessments and audits. Support cross-functional teams in vendor-related matters. Stay updated on industry trends and best practices. Qualifications: Bachelor's degree in Business Administration, Supply Chain Management, or related field. Previous experience withing vendor management or procurement. Strong communication and negotiation skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Detail-oriented with excellent organizational abilities. Ability to work independently and collaboratively. Paying up to 45k basic + benefits 2 days required in Leeds.
May 16, 2024
Full time
Assistant Vendor Manager A sizeable, well regarded Managed Services Provider are looking for an Assistant Vendor Manager to join their team. This particular business are experiencing significant growth both organically and via acquisition. As an Assistant Vendor Manager, you'll play a pivotal role in maintaining strong relationships with our vendors. You'll assist the Head of Vendor Management in negotiating contracts, monitoring performance, and ensuring seamless service delivery. Your attention to detail and ability to juggle multiple tasks will be key to your success. Responsibilities: Collaborate with the Head of Vendor Management to develop and implement vendor strategies. Assist in contract negotiations, ensuring favourable terms and conditions. Monitor vendor performance, addressing any issues promptly. Maintain accurate records of vendor interactions and agreements. Coordinate vendor assessments and audits. Support cross-functional teams in vendor-related matters. Stay updated on industry trends and best practices. Qualifications: Bachelor's degree in Business Administration, Supply Chain Management, or related field. Previous experience withing vendor management or procurement. Strong communication and negotiation skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Detail-oriented with excellent organizational abilities. Ability to work independently and collaboratively. Paying up to 45k basic + benefits 2 days required in Leeds.
IBP are really excited to be recruiting for a Warehouse Assistant. Your role will involve Stock Control, Goods Inward / Outwards, Serving inhouse operatives as well as our wide range sub-contractors, General warehouse housekeeping The client are currently updating all systems with hand held technology so is an ideal time to join. There will also be occasions when you will use a company vehicle to make remote deliveries and could be called on to potentially support other locations in the South West. The main duties include but are not limited to: Stock Picking / Control Goods Inwards / Outwards Vehicle Cleaning Yard Duties Occasional stock deliveries to site Cleaning warehouse Adhoc Duties The ideal candidate must possess the following skills and experience: Clean Driving Licence (Max 3 points) Counter Balance ideal but not essential (Within 3 years) Excellent interpersonal/communication skills Self-motivated and thrives in busy working environment Able to work unsupervised when required Thank you for applying and sending your CV to IBP Recruitment Ltd for this and future roles. Successful applicants will be contacted within 15 working days of submitting their application if you do not hear back within this time, please assume that you have been unsuccessful on this occasion. Please feel free to apply for any future roles. IBP Recruitment Ltd provides services as an Agency and an Employment Business for permanent recruitment and we are committed to equal opportunities for all candidates.
May 16, 2024
Full time
IBP are really excited to be recruiting for a Warehouse Assistant. Your role will involve Stock Control, Goods Inward / Outwards, Serving inhouse operatives as well as our wide range sub-contractors, General warehouse housekeeping The client are currently updating all systems with hand held technology so is an ideal time to join. There will also be occasions when you will use a company vehicle to make remote deliveries and could be called on to potentially support other locations in the South West. The main duties include but are not limited to: Stock Picking / Control Goods Inwards / Outwards Vehicle Cleaning Yard Duties Occasional stock deliveries to site Cleaning warehouse Adhoc Duties The ideal candidate must possess the following skills and experience: Clean Driving Licence (Max 3 points) Counter Balance ideal but not essential (Within 3 years) Excellent interpersonal/communication skills Self-motivated and thrives in busy working environment Able to work unsupervised when required Thank you for applying and sending your CV to IBP Recruitment Ltd for this and future roles. Successful applicants will be contacted within 15 working days of submitting their application if you do not hear back within this time, please assume that you have been unsuccessful on this occasion. Please feel free to apply for any future roles. IBP Recruitment Ltd provides services as an Agency and an Employment Business for permanent recruitment and we are committed to equal opportunities for all candidates.
WEBSITE ASSISTANT - LONDON LUXURY HERITAGE ACESSORIES BRAND The Company: Luxury Heritage Accessories brand Excellent craftsmanship and first class service Based in excellent location in central London The Role: The Website Assistant will be managing the back-end of the Ecommerce Shopify platform, ensuring good housekeeping is maintained at all times. Supports with all duties regarding the online store which includes supporting the business with ongoing projects to develop and enhance the website. Managing the online product catalogue, uploading and maintaining product content including imagery, descriptions and attributes, to maintain the visual merchandising across the site Monitor stock levels, by conducting regular stock checks and highlighting any problems to the Website Manager and Senior Buyer. Analyse and create basic reports, talking others through these to create a wider understanding of the Website. Ensure any website campaigns are launched on time. Work closely with the Marketing and Buying teams to ensure products are ready on time for launch dates. The Candidate: A keen eye for design and layout with the ability to edit or update Basic image editing, good copywriting skills Experience of Shopify desirable Excellent analytical and communicational skills Strong attention to detail Ability to work to deadlines The Package: Salary up to £26,000 Office Based, 1 day WFH Competitive Bonus 24 days holidays plus BH 360 Talent London are a boutique recruitment firm, specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, Facebook and Twitter to stay updated with all of our latest job opportunities
May 15, 2024
Full time
WEBSITE ASSISTANT - LONDON LUXURY HERITAGE ACESSORIES BRAND The Company: Luxury Heritage Accessories brand Excellent craftsmanship and first class service Based in excellent location in central London The Role: The Website Assistant will be managing the back-end of the Ecommerce Shopify platform, ensuring good housekeeping is maintained at all times. Supports with all duties regarding the online store which includes supporting the business with ongoing projects to develop and enhance the website. Managing the online product catalogue, uploading and maintaining product content including imagery, descriptions and attributes, to maintain the visual merchandising across the site Monitor stock levels, by conducting regular stock checks and highlighting any problems to the Website Manager and Senior Buyer. Analyse and create basic reports, talking others through these to create a wider understanding of the Website. Ensure any website campaigns are launched on time. Work closely with the Marketing and Buying teams to ensure products are ready on time for launch dates. The Candidate: A keen eye for design and layout with the ability to edit or update Basic image editing, good copywriting skills Experience of Shopify desirable Excellent analytical and communicational skills Strong attention to detail Ability to work to deadlines The Package: Salary up to £26,000 Office Based, 1 day WFH Competitive Bonus 24 days holidays plus BH 360 Talent London are a boutique recruitment firm, specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, Facebook and Twitter to stay updated with all of our latest job opportunities
Our client a Legal Membership Body who are one of the most prestigious arbitral institutions in the world are looking for an experienced temporary Reporting and Data Analysis Assistant. Your role for the durations of the assignment will be to collate detailed facts and figures, which will be published for a Cost & Analysis report. You will work with various departments in the business to research and extract the correct information and data and produce in legible and presentable format, using a range of graphics. This is for someone who has exceptional attention to detail, advanced Excel skills and has experienced within data input. Start date - ASAP Salary £35,000 - £40,000 Days/Hours: Monday to Friday, 9:30am to 5:30pm with 1hr for lunch Hybrid working The costs and duration work will involve collating information/data from the case files. This includes: key dates such as when we received a particular type of submission and the date of the award; legal costs of parties (in partis' cost submissions); the costs of the arbitrator and the company (from financial summaries); calculating costs and amounts in dispute from one currency to another; using the costs calculator of institutions to calculate costs of an arbitration and comparison with the company costs; inputting the data in a spreadsheet with over 100 columns; work with Counsel to identify the correct information/data; and calculating mean and median figures from data. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 15, 2024
Full time
Our client a Legal Membership Body who are one of the most prestigious arbitral institutions in the world are looking for an experienced temporary Reporting and Data Analysis Assistant. Your role for the durations of the assignment will be to collate detailed facts and figures, which will be published for a Cost & Analysis report. You will work with various departments in the business to research and extract the correct information and data and produce in legible and presentable format, using a range of graphics. This is for someone who has exceptional attention to detail, advanced Excel skills and has experienced within data input. Start date - ASAP Salary £35,000 - £40,000 Days/Hours: Monday to Friday, 9:30am to 5:30pm with 1hr for lunch Hybrid working The costs and duration work will involve collating information/data from the case files. This includes: key dates such as when we received a particular type of submission and the date of the award; legal costs of parties (in partis' cost submissions); the costs of the arbitrator and the company (from financial summaries); calculating costs and amounts in dispute from one currency to another; using the costs calculator of institutions to calculate costs of an arbitration and comparison with the company costs; inputting the data in a spreadsheet with over 100 columns; work with Counsel to identify the correct information/data; and calculating mean and median figures from data. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £26,000 per annum HLP is the largest privately-owned mortgage network in the UK. Our goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Due to continued growth, we are looking to establish a new team providing first line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what we do. The main aim of the role is to support the business providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so we are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Capacity to educate others on current systems when required. Provide full support to all staff in relation to IT hardware and software issues. Ensure new starter process is followed within agreed SLA. Ensure the asset log is maintained and kept up to date. Ordering replacement or new equipment. Installing, removing, or upgrading new or existing software. Experience: Experience with Office 365 and Sharepoint. Knowledge of systems of control and able to follow clearly defined procedures. Experience of working under pressure, prioritising workloads, and working to tight deadlines. As we are a non-sponsoring company, you must already have the right to work in the UK. Benefits: Company pension Health & wellbeing programme Sick pay
May 15, 2024
Full time
IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £26,000 per annum HLP is the largest privately-owned mortgage network in the UK. Our goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Due to continued growth, we are looking to establish a new team providing first line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what we do. The main aim of the role is to support the business providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so we are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Capacity to educate others on current systems when required. Provide full support to all staff in relation to IT hardware and software issues. Ensure new starter process is followed within agreed SLA. Ensure the asset log is maintained and kept up to date. Ordering replacement or new equipment. Installing, removing, or upgrading new or existing software. Experience: Experience with Office 365 and Sharepoint. Knowledge of systems of control and able to follow clearly defined procedures. Experience of working under pressure, prioritising workloads, and working to tight deadlines. As we are a non-sponsoring company, you must already have the right to work in the UK. Benefits: Company pension Health & wellbeing programme Sick pay
TRAINEE IT SUPPORT ASSISTANT / STEVENAGE / UP TO £20K PER ANNUM + BENEFITS Amazing opportunity for an up and coming IT Support Assistant to kick start their career with a long-standing business, providing world class products across multiple industries. At Nemco Limited, our mission is to provide world class products across multiple industries, growing with our team and customers to achieve £30 million turnover by 2026. Our flexible Production unit based in Stevenage, Herts offers 60,000 square feet of state-of-the-art manufacturing and office space with flexible, highly skilled, and knowledgeable team producing electronics for major industries. Nemco believes that its team is the true beating heart of the business. This is why we continuously invest in our people, ensuring that they have the right training and support so that they can reach their full potential. Our in-house IPC training facilities helps us share our extensive knowledge, experience, and develop skills on an ongoing basis. We now have an exciting new opening for a Trainee IT Support Assistant to join our growing team. You will provide support and assistance to the IT Support Engineer within our dynamic IT Department. What s on Offer? £18k - £20k per annum depending on experience. Nest Pension Scheme Reward Gateway Discount Scheme Free Specsavers Eye Test Vouchers and access to DoctorLine Excellent working environment Career progression Key Responsibilities of the Trainee IT Support Assistant: Provide technical support and guidance to staff Monitor and maintain all company PCs including assisting with repairs/breakdowns as necessary Install and configure hardware and software updates on PCs and laptops Audit and log all company PCs, laptops and software licences Be responsible for the updating of the company website with a view to improving SEO Assist with the telephone system, including fixed and mobile devices Complete and update company documentation as required Assist with providing support for the company IT system/servers Keep IT area tidy, observing company 5S policy Learn to work to ISO9001 quality standards In addition, the jobholder may be required to perform other duties as assigned by the Manager from time to time. Skills & Experience Required: GCSE Grade 4-9 in English & Maths Level 3 IT Qualification is desirable Passionate about IT & technology Communication, problem solving, attention to detail Good time management What s Next? If you have the enthusiasm and passion to develop in this brand-new Trainee IT Support Assistant role, we would love to hear from you. APPLY NOW for immediate consideration.
May 15, 2024
Full time
TRAINEE IT SUPPORT ASSISTANT / STEVENAGE / UP TO £20K PER ANNUM + BENEFITS Amazing opportunity for an up and coming IT Support Assistant to kick start their career with a long-standing business, providing world class products across multiple industries. At Nemco Limited, our mission is to provide world class products across multiple industries, growing with our team and customers to achieve £30 million turnover by 2026. Our flexible Production unit based in Stevenage, Herts offers 60,000 square feet of state-of-the-art manufacturing and office space with flexible, highly skilled, and knowledgeable team producing electronics for major industries. Nemco believes that its team is the true beating heart of the business. This is why we continuously invest in our people, ensuring that they have the right training and support so that they can reach their full potential. Our in-house IPC training facilities helps us share our extensive knowledge, experience, and develop skills on an ongoing basis. We now have an exciting new opening for a Trainee IT Support Assistant to join our growing team. You will provide support and assistance to the IT Support Engineer within our dynamic IT Department. What s on Offer? £18k - £20k per annum depending on experience. Nest Pension Scheme Reward Gateway Discount Scheme Free Specsavers Eye Test Vouchers and access to DoctorLine Excellent working environment Career progression Key Responsibilities of the Trainee IT Support Assistant: Provide technical support and guidance to staff Monitor and maintain all company PCs including assisting with repairs/breakdowns as necessary Install and configure hardware and software updates on PCs and laptops Audit and log all company PCs, laptops and software licences Be responsible for the updating of the company website with a view to improving SEO Assist with the telephone system, including fixed and mobile devices Complete and update company documentation as required Assist with providing support for the company IT system/servers Keep IT area tidy, observing company 5S policy Learn to work to ISO9001 quality standards In addition, the jobholder may be required to perform other duties as assigned by the Manager from time to time. Skills & Experience Required: GCSE Grade 4-9 in English & Maths Level 3 IT Qualification is desirable Passionate about IT & technology Communication, problem solving, attention to detail Good time management What s Next? If you have the enthusiasm and passion to develop in this brand-new Trainee IT Support Assistant role, we would love to hear from you. APPLY NOW for immediate consideration.
Get Staffed Online Recruitment Limited
Leicester, Leicestershire
IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £26,000 per annum Our client is the largest privately-owned mortgage network in the UK. Their goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Due to continued growth, they are looking to establish a new team providing first line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what they do. The main aim of the role is to support the business providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so they are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Capacity to educate others on current systems when required. Provide full support to all staff in relation to IT hardware and software issues. Ensure new starter process is followed within agreed SLA. Ensure the asset log is maintained and kept up to date. Ordering replacement or new equipment. Installing, removing, or upgrading new or existing software. Experience: Experience with Office 365 and Sharepoint. Knowledge of systems of control and able to follow clearly defined procedures. Experience of working under pressure, prioritising workloads, and working to tight deadlines. As our client is a non-sponsoring company, you must already have the right to work in the UK. Benefits: Company pension Health & wellbeing programme Sick pay
May 15, 2024
Full time
IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £26,000 per annum Our client is the largest privately-owned mortgage network in the UK. Their goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Due to continued growth, they are looking to establish a new team providing first line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what they do. The main aim of the role is to support the business providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so they are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Capacity to educate others on current systems when required. Provide full support to all staff in relation to IT hardware and software issues. Ensure new starter process is followed within agreed SLA. Ensure the asset log is maintained and kept up to date. Ordering replacement or new equipment. Installing, removing, or upgrading new or existing software. Experience: Experience with Office 365 and Sharepoint. Knowledge of systems of control and able to follow clearly defined procedures. Experience of working under pressure, prioritising workloads, and working to tight deadlines. As our client is a non-sponsoring company, you must already have the right to work in the UK. Benefits: Company pension Health & wellbeing programme Sick pay
Opus People Solutions are seeking an HR Data and Systems Team Leader on a full time, permanent basis. This organisation works on a hybrid basis, which to them means 3 days per week in the office, giving you a better work life balance. The reason the role has become available? Growth. This business has grown exponentially and as such, needs a new colleague to work alongside the HR team. We are seeking a people person, that is passionate about ensuring that data integrity is at a high standard across people systems as well as providing senior stakeholders with people data, dashboards and reporting to enable evidence-based decision making. Day to day , you will: Manage the people systems and data assistants, supporting them in their development and training. Proactively seek opportunities for automation to improve end-user experience. Report and create visual People Dashboards, utilising Power BI, to support the business in knowing the trends to make informed decisions. Analyse data to support the Group in understanding trends. Be the subject matter expert in system configuration, testing, and deployment of new features and enhancements in the People Systems. Be responsible for the administration and system changes required across the employee lifecycle. Sound good? The be nefits: 25 days annual leave plus bank holidays, increasing to 26 after a year of service 2 months full sick pay plus an additional 2 months half sick pay Royal London Salary Sacrifice Pension Scheme Lifeworks Staff discount scheme. Job related training plus personal development opportunities. Don't miss out, apply today! (If your CV isn't up to date, don't worry too much, send what you have and we'll work from there.) Please note, each application will get a response.
May 15, 2024
Full time
Opus People Solutions are seeking an HR Data and Systems Team Leader on a full time, permanent basis. This organisation works on a hybrid basis, which to them means 3 days per week in the office, giving you a better work life balance. The reason the role has become available? Growth. This business has grown exponentially and as such, needs a new colleague to work alongside the HR team. We are seeking a people person, that is passionate about ensuring that data integrity is at a high standard across people systems as well as providing senior stakeholders with people data, dashboards and reporting to enable evidence-based decision making. Day to day , you will: Manage the people systems and data assistants, supporting them in their development and training. Proactively seek opportunities for automation to improve end-user experience. Report and create visual People Dashboards, utilising Power BI, to support the business in knowing the trends to make informed decisions. Analyse data to support the Group in understanding trends. Be the subject matter expert in system configuration, testing, and deployment of new features and enhancements in the People Systems. Be responsible for the administration and system changes required across the employee lifecycle. Sound good? The be nefits: 25 days annual leave plus bank holidays, increasing to 26 after a year of service 2 months full sick pay plus an additional 2 months half sick pay Royal London Salary Sacrifice Pension Scheme Lifeworks Staff discount scheme. Job related training plus personal development opportunities. Don't miss out, apply today! (If your CV isn't up to date, don't worry too much, send what you have and we'll work from there.) Please note, each application will get a response.
We are currently looking to recruit an IT Support Assistant due to the continued growth across the firm. This role is full time based in our Peterborough office. This role is a new addition for our IT Team. You will be the frontline for our IT service desk - providing prompt assistance with queries, requests, or issues relating to line-of-business applications, administrative tasks that require IT assistance, as well as equipment used by end-users. Main responsibilities include: Monitoring the firm's IT service desk platform, prioritising all incoming requests, and keeping accurate records of issues and resolutions Setting up user accounts and end-user devices for new joiners Assisting with the induction training process - ensuring new joiners have the information they need to start accessing the firm's systems. Maintaining the firm's IT asset library Assisting the IT Operations Manager and/or Head of IT in the rollout of new IT equipment Carrying out daily checks of end-user devices, ensuring all devices are compliant and there are no critical patches overdue. We are looking for a candidate that has experience gained in a similar IT Support role. You will have in-depth knowledge of the Office 365 suite, Microsoft Windows, Adobe Acrobat Pro, iOS & Android operating systems, as well as experience with Active Directory/Azure AD, Microsoft Exchange, Autopilot and Microsoft Intune. Building and maintaining strong relationships with colleagues is key to ensuring user satisfaction. We are looking for someone who has excellent communication skills, who is able to work effectively, remain calm under time pressure and the confidence to take ownership of issues. There will be a regular requirement to travel to our other offices in Cambridge and London regularly (travel costs beyond your typical office commute will be expensed). Hours: 37.5 hours Monday to Friday 9am - 5.30pm. Benefits: Competitive basic salary plus discretionary annual bonus scheme Great holiday entitlement - 25 days plus all bank holidays One day off per year for an important event e.g. birthday, plus one volunteering day per year Option to buy additional holidays Generous pension contributions Employee Assistance Programme (EAP) Refer a friend scheme Life assurance 4 x annual salary and more! This is an outstanding opportunity for the right candidate to apply their experience to a varied role within our IT Team. Apply now
May 15, 2024
Full time
We are currently looking to recruit an IT Support Assistant due to the continued growth across the firm. This role is full time based in our Peterborough office. This role is a new addition for our IT Team. You will be the frontline for our IT service desk - providing prompt assistance with queries, requests, or issues relating to line-of-business applications, administrative tasks that require IT assistance, as well as equipment used by end-users. Main responsibilities include: Monitoring the firm's IT service desk platform, prioritising all incoming requests, and keeping accurate records of issues and resolutions Setting up user accounts and end-user devices for new joiners Assisting with the induction training process - ensuring new joiners have the information they need to start accessing the firm's systems. Maintaining the firm's IT asset library Assisting the IT Operations Manager and/or Head of IT in the rollout of new IT equipment Carrying out daily checks of end-user devices, ensuring all devices are compliant and there are no critical patches overdue. We are looking for a candidate that has experience gained in a similar IT Support role. You will have in-depth knowledge of the Office 365 suite, Microsoft Windows, Adobe Acrobat Pro, iOS & Android operating systems, as well as experience with Active Directory/Azure AD, Microsoft Exchange, Autopilot and Microsoft Intune. Building and maintaining strong relationships with colleagues is key to ensuring user satisfaction. We are looking for someone who has excellent communication skills, who is able to work effectively, remain calm under time pressure and the confidence to take ownership of issues. There will be a regular requirement to travel to our other offices in Cambridge and London regularly (travel costs beyond your typical office commute will be expensed). Hours: 37.5 hours Monday to Friday 9am - 5.30pm. Benefits: Competitive basic salary plus discretionary annual bonus scheme Great holiday entitlement - 25 days plus all bank holidays One day off per year for an important event e.g. birthday, plus one volunteering day per year Option to buy additional holidays Generous pension contributions Employee Assistance Programme (EAP) Refer a friend scheme Life assurance 4 x annual salary and more! This is an outstanding opportunity for the right candidate to apply their experience to a varied role within our IT Team. Apply now
Directorate : People Children - Education and Inclusion Salary: £25,741 to £27,460 (inclusive of LW). Pay Level: Level 4 SCP 8 to 12 Contract Type: Permanent Working Hours: 37 hours Location: Children's Centres/ Family Hubs DBS requirement : Enhanced The closing date for applications is 31st May 2024. Interviews will be held during W/C 6th June. What you'll be doing: You will work as part of a multi agency team based in a Children's Centre/Family Hub and will work with children, young people and their families to provide advice, support, and signposting to the relevant support service to meet their needs. You will work with partners in the facilitation and delivery of support groups and other activities for families, in accordance with recognised early intervention and prevention strategies. Our Council: People are proud to live and work in Slough where diversity is celebrated and where residents can enjoy fulfilling prosperous and healthy lives. Our vision is to make a difference to our communities and our environment. All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. What We Offer: SBC is a fantastic place to work offering a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Alongside a competitive salary, there are a range of great benefits including: Generous holiday entitlement - 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service. Generous pension scheme Our commitment to equality and diversity through a range of employee networks Wellbeing initiatives Tax - free childcare and childcare services Discounted car parking Season loan ticket - to help with the cost of your rail / bus journey to & from work. Interested? For an informal discussion about the role, please contact We are a diverse workforce and welcome applications from people of all backgrounds. We aim to foster an inclusive workplace where people are valued, and one which represents the local communities that we serve. We value diversity. Slough Borough Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all applicants who have chosen to share that they have a disability on the application form and can evidence the minimum criteria for the role through their application. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email quoting the job reference - our Accessibility Statement has more information. How to Apply: Please click on the apply button below to submit your application. We look forward to hearing from you! We reserve the right to close the advert early if we receive a number of suitable applicants therefore, please submit your application as soon as possible.
May 15, 2024
Full time
Directorate : People Children - Education and Inclusion Salary: £25,741 to £27,460 (inclusive of LW). Pay Level: Level 4 SCP 8 to 12 Contract Type: Permanent Working Hours: 37 hours Location: Children's Centres/ Family Hubs DBS requirement : Enhanced The closing date for applications is 31st May 2024. Interviews will be held during W/C 6th June. What you'll be doing: You will work as part of a multi agency team based in a Children's Centre/Family Hub and will work with children, young people and their families to provide advice, support, and signposting to the relevant support service to meet their needs. You will work with partners in the facilitation and delivery of support groups and other activities for families, in accordance with recognised early intervention and prevention strategies. Our Council: People are proud to live and work in Slough where diversity is celebrated and where residents can enjoy fulfilling prosperous and healthy lives. Our vision is to make a difference to our communities and our environment. All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. What We Offer: SBC is a fantastic place to work offering a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Alongside a competitive salary, there are a range of great benefits including: Generous holiday entitlement - 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service. Generous pension scheme Our commitment to equality and diversity through a range of employee networks Wellbeing initiatives Tax - free childcare and childcare services Discounted car parking Season loan ticket - to help with the cost of your rail / bus journey to & from work. Interested? For an informal discussion about the role, please contact We are a diverse workforce and welcome applications from people of all backgrounds. We aim to foster an inclusive workplace where people are valued, and one which represents the local communities that we serve. We value diversity. Slough Borough Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all applicants who have chosen to share that they have a disability on the application form and can evidence the minimum criteria for the role through their application. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email quoting the job reference - our Accessibility Statement has more information. How to Apply: Please click on the apply button below to submit your application. We look forward to hearing from you! We reserve the right to close the advert early if we receive a number of suitable applicants therefore, please submit your application as soon as possible.
Job Title: Resident Services Manager Location: London Salary: £37,350 per annum Job Type: Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent and healthy lives. As well as independent living, our Blackheath site is also home to the Morden College Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role and who we are looking for This is a new role for Morden College that drives seamless and efficient service delivery for our residents by using technology (our Resident Information System database and Knowledge Bank system), and manages the team that commissions and coordinates consistent, equitable, and sustainable services, advice, and support for residents who live independently. Willingness to work one Saturday per month and to flex hours and work some evenings (time off in lieu will be given). Resident Services Manager are responsible for: effective line management of the Resident Services Assistants, General Assistants and Drivers to ensure our residents receive an efficient and effective service that is delivered in a sustainable way, continuously developing the team's skills and performance while maintaining high levels of morale and motivation. building and sustaining the Knowledge Bank, which covers Frequently Asked Questions to provide consistent information across all teams. ensuring our new resident information system is maintained and used to its full effect by all team members. ensuring compliance with agreed policies and processes (including Health & Safety, Safeguarding, GDPR/Data Protection), improving these where they are not working effectively. Directly handling complaints and advising Resident Services Assistants on the responses to complaints from residents or third parties (e.g. visitors, relatives, etc), intervening where required and escalating to the Head of Resident Services and the Director of Resident Services and Charity Development, where appropriate. Main duties and responsibilities Provide a positive resident experience by meeting and greeting residents, listening and responding to their concerns and feedback, promoting our values among residents, and by being a visible, supportive, and inclusive manager. Support the onboarding (preparing to move in) and induction of new residents to help them settle in quickly. Supporting the Head of Resident Services and managing the Resident Services Team, which covers: liaison between residents and other members of Morden College including staff and contractors (e.g. Security, Morden College Care Home, Domiciliary Care, Help and Home, etc) providing residents with advice, support and information about moving into and within Morden College (including how to use things like Appello and other College facilities and systems). answering resident questions and providing consistent information on living at Morden College. Supporting the Head of Resident Services to ensure that all residents in Almshouse accommodation are assessed for their independence to self-evacuate in a crisis. Where required, developing a Personal Emergency Evacuation Plan in partnership with the beneficiary and the Health and Safety Officer, ensuring this is recorded and distribute appropriately. Encouraging collaborative working and good communication with colleagues and key stakeholders to provide our residents with an effective and efficient service. Skills, Qualifications and Experience: An excellent people manager and communicator who can get the best out of their team and who is willing to continuously develop their people management skills. Competence in using various computer systems and databases, including Microsoft Office software (Outlook, Word, and Excel) and Customer Relations Management software. An understanding of older people, their situations, and the opportunities they may want and need to explore and engage with to continue to live independently. An understanding of working with diverse types of residents/beneficiaries and effective methods of communication with them to develop good relationships. A relevant qualification or equivalent experience in service management and/or accommodation provision. Must be willing to engage in tasks at all levels to provide the best service and experience to our residents. Please click apply to be considered for this role.
May 15, 2024
Full time
Job Title: Resident Services Manager Location: London Salary: £37,350 per annum Job Type: Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent and healthy lives. As well as independent living, our Blackheath site is also home to the Morden College Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role and who we are looking for This is a new role for Morden College that drives seamless and efficient service delivery for our residents by using technology (our Resident Information System database and Knowledge Bank system), and manages the team that commissions and coordinates consistent, equitable, and sustainable services, advice, and support for residents who live independently. Willingness to work one Saturday per month and to flex hours and work some evenings (time off in lieu will be given). Resident Services Manager are responsible for: effective line management of the Resident Services Assistants, General Assistants and Drivers to ensure our residents receive an efficient and effective service that is delivered in a sustainable way, continuously developing the team's skills and performance while maintaining high levels of morale and motivation. building and sustaining the Knowledge Bank, which covers Frequently Asked Questions to provide consistent information across all teams. ensuring our new resident information system is maintained and used to its full effect by all team members. ensuring compliance with agreed policies and processes (including Health & Safety, Safeguarding, GDPR/Data Protection), improving these where they are not working effectively. Directly handling complaints and advising Resident Services Assistants on the responses to complaints from residents or third parties (e.g. visitors, relatives, etc), intervening where required and escalating to the Head of Resident Services and the Director of Resident Services and Charity Development, where appropriate. Main duties and responsibilities Provide a positive resident experience by meeting and greeting residents, listening and responding to their concerns and feedback, promoting our values among residents, and by being a visible, supportive, and inclusive manager. Support the onboarding (preparing to move in) and induction of new residents to help them settle in quickly. Supporting the Head of Resident Services and managing the Resident Services Team, which covers: liaison between residents and other members of Morden College including staff and contractors (e.g. Security, Morden College Care Home, Domiciliary Care, Help and Home, etc) providing residents with advice, support and information about moving into and within Morden College (including how to use things like Appello and other College facilities and systems). answering resident questions and providing consistent information on living at Morden College. Supporting the Head of Resident Services to ensure that all residents in Almshouse accommodation are assessed for their independence to self-evacuate in a crisis. Where required, developing a Personal Emergency Evacuation Plan in partnership with the beneficiary and the Health and Safety Officer, ensuring this is recorded and distribute appropriately. Encouraging collaborative working and good communication with colleagues and key stakeholders to provide our residents with an effective and efficient service. Skills, Qualifications and Experience: An excellent people manager and communicator who can get the best out of their team and who is willing to continuously develop their people management skills. Competence in using various computer systems and databases, including Microsoft Office software (Outlook, Word, and Excel) and Customer Relations Management software. An understanding of older people, their situations, and the opportunities they may want and need to explore and engage with to continue to live independently. An understanding of working with diverse types of residents/beneficiaries and effective methods of communication with them to develop good relationships. A relevant qualification or equivalent experience in service management and/or accommodation provision. Must be willing to engage in tasks at all levels to provide the best service and experience to our residents. Please click apply to be considered for this role.
FANTASTIC ENTRY LEVEL IT OPPORTUNITY My client is seeking a talented individual to join their busy IT Team. The successful candidate will work as part of a team provide helpdesk support and ensure that our IT systems and technology run reliably and efficiently whilst assisting with the implementation and development of new systems to support their future growth. Skills required Excellent oral and written communication skills & interpersonal skills Ability to work on own initiative Team Player Positive attitude Self-Motivated Excellent time management Looking to gain experience and skills in the following: Onboarding: Set up workstations and user accounts, ensuring new employees have the tools and access they need to start contributing from day one. Offboarding: Manage the departure process for employees, revoking access, retrieving company assets, and ensuring a smooth transition. Replacements: Oversee the replacement of hardware and software, coordinating with vendors and internal teams to minimize downtime. Maintenance: Perform routine and emergency maintenance tasks, keeping our security systems robust and responding promptly to any issues. Project Support: This role presents an ideal opportunity for the suitable candidate to engage in acquisition processes and technology deployments. This is a great opportunity to be a part of a rapidly expanding company whilst being supported to be the best you can be. We offer a competitive salary, 23 days a year holiday (plus bank holidays), modern surroundings and the potential for career development. What are you waiting for? Click apply now!
May 15, 2024
Full time
FANTASTIC ENTRY LEVEL IT OPPORTUNITY My client is seeking a talented individual to join their busy IT Team. The successful candidate will work as part of a team provide helpdesk support and ensure that our IT systems and technology run reliably and efficiently whilst assisting with the implementation and development of new systems to support their future growth. Skills required Excellent oral and written communication skills & interpersonal skills Ability to work on own initiative Team Player Positive attitude Self-Motivated Excellent time management Looking to gain experience and skills in the following: Onboarding: Set up workstations and user accounts, ensuring new employees have the tools and access they need to start contributing from day one. Offboarding: Manage the departure process for employees, revoking access, retrieving company assets, and ensuring a smooth transition. Replacements: Oversee the replacement of hardware and software, coordinating with vendors and internal teams to minimize downtime. Maintenance: Perform routine and emergency maintenance tasks, keeping our security systems robust and responding promptly to any issues. Project Support: This role presents an ideal opportunity for the suitable candidate to engage in acquisition processes and technology deployments. This is a great opportunity to be a part of a rapidly expanding company whilst being supported to be the best you can be. We offer a competitive salary, 23 days a year holiday (plus bank holidays), modern surroundings and the potential for career development. What are you waiting for? Click apply now!