Position: Support Analyst Location: London, W1W 5PL, UK Role: Full time (37.5 hours per week). Five days per week in the London office An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. Record Financial Group: Record is a leading specialist currency and asset manager with $99.5 billion (as at 31 December 2023) in Assets Under Management Equivalent. Record's services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices. Record's offices are in London and Windsor in the UK, Zürich, New York and Frankfurt. The relevant team is based in the London office. Responsibilities: Day to Day IT Issues Investigate and Troubleshoot Issues Desktop Operating System Deployment and Customization Configuration and Maintenance of Mobile Devices Creating and Maintaining Users/Groups in Active Directory/Microsoft Entra Liaison with 3rdParty Vendors Meeting Room Setups and Management Desk Moves Working Out of Hours as Required Documentation of Procedures and Systems Assist with anything else as and when necessary Incident Ownership and Escalation Report All Major issues to Head of Technology Essential Skills: Financial Markets: 2yrs minimum Working in Small teams Cloud and On-Premise Technologies Technical Windows Desktop: Windows 10/11 Windows Server: Server 2016+ Microsoft Entra Microsoft Intune Microsoft Office: 2016, 365 VMWare Horizon: 7.x, 8.x Active Directory Ability to Prioritise Strong Communicator Below would be great to have but not essential. Cloud: Azure Database: MS SQL Server, Oracle Desktop: Defender, Teams Monitoring Tools: Auvik Networking: Arista, Brocade, Checkpoint, Cisco Project Management Tools: Jira & Confluence Scripting: Powershell Server Management: Exchange, Group Policy, NTFS Permissions, Veeam, VMWare Storage: Pure Benefits: Bonus scheme - paid twice a year (usually November & June) Pension - defined contribution scheme: 11% employer contribution plus may elect for additional personal contributions. Some cash flexibility allowed Private medical (BUPA) employee cover - option to purchase cover for partner and family Dental insurance - employee cover and option to purchase cover for partner and family Life insurance Permanent health insurance Medical health assessments Ride2Work cycle scheme Salary sacrifice car scheme Subsidised gym membership Share incentive plan (SIP) with Record matching 20 days minimum holiday, discretionary additional holiday may be taken Study support for further qualifications. Full support and training from the company and the team Equal Opportunities Statement Record is proud to be an Equal Opportunities Employer. For our employees to reach their full potential they need to feel valued, included, and respected. This is the culture that Record works towards and, as part of this, we celebrate individual differences and aim to promote a sense of belonging. Disability Confident As a Disability Confident employer, we have an inclusive recruitment process and will hire anyone from any background. Where there are barriers to applying, we are committed to discussing options with you to make the process more accessible and provide reasonable adjustments.
May 16, 2024
Full time
Position: Support Analyst Location: London, W1W 5PL, UK Role: Full time (37.5 hours per week). Five days per week in the London office An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. Record Financial Group: Record is a leading specialist currency and asset manager with $99.5 billion (as at 31 December 2023) in Assets Under Management Equivalent. Record's services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices. Record's offices are in London and Windsor in the UK, Zürich, New York and Frankfurt. The relevant team is based in the London office. Responsibilities: Day to Day IT Issues Investigate and Troubleshoot Issues Desktop Operating System Deployment and Customization Configuration and Maintenance of Mobile Devices Creating and Maintaining Users/Groups in Active Directory/Microsoft Entra Liaison with 3rdParty Vendors Meeting Room Setups and Management Desk Moves Working Out of Hours as Required Documentation of Procedures and Systems Assist with anything else as and when necessary Incident Ownership and Escalation Report All Major issues to Head of Technology Essential Skills: Financial Markets: 2yrs minimum Working in Small teams Cloud and On-Premise Technologies Technical Windows Desktop: Windows 10/11 Windows Server: Server 2016+ Microsoft Entra Microsoft Intune Microsoft Office: 2016, 365 VMWare Horizon: 7.x, 8.x Active Directory Ability to Prioritise Strong Communicator Below would be great to have but not essential. Cloud: Azure Database: MS SQL Server, Oracle Desktop: Defender, Teams Monitoring Tools: Auvik Networking: Arista, Brocade, Checkpoint, Cisco Project Management Tools: Jira & Confluence Scripting: Powershell Server Management: Exchange, Group Policy, NTFS Permissions, Veeam, VMWare Storage: Pure Benefits: Bonus scheme - paid twice a year (usually November & June) Pension - defined contribution scheme: 11% employer contribution plus may elect for additional personal contributions. Some cash flexibility allowed Private medical (BUPA) employee cover - option to purchase cover for partner and family Dental insurance - employee cover and option to purchase cover for partner and family Life insurance Permanent health insurance Medical health assessments Ride2Work cycle scheme Salary sacrifice car scheme Subsidised gym membership Share incentive plan (SIP) with Record matching 20 days minimum holiday, discretionary additional holiday may be taken Study support for further qualifications. Full support and training from the company and the team Equal Opportunities Statement Record is proud to be an Equal Opportunities Employer. For our employees to reach their full potential they need to feel valued, included, and respected. This is the culture that Record works towards and, as part of this, we celebrate individual differences and aim to promote a sense of belonging. Disability Confident As a Disability Confident employer, we have an inclusive recruitment process and will hire anyone from any background. Where there are barriers to applying, we are committed to discussing options with you to make the process more accessible and provide reasonable adjustments.
Hiring: 3rd Line Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: 55,000- 65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rd Line Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rd line support across project related tasks to our client in the financial industry during your onsite days. As well as this, you will be required to support with additional clients on non-site visit days. Required skills: Strong technical skills required with the ability to Design, Build and Support: VMware vSphere, Horizon VDI, and vRealize. Veeam B&R HPE Server, Storage, and Networking 10 Zig Thin Client and Re-PurpOS SCCM & MDT - Image build/deployment, patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows 10 & 11 Desktop MS 365 Apps Key Responsibilities: Provide third-line technical support to end-users, resolving complex IT issues. Diagnose and troubleshoot hardware, software, and network problems. Install, configure, and maintain computer systems and software applications. Collaborate with other IT teams to ensure efficient resolution of issues. Document and track all support activities in the ticketing system. Provide excellent customer service and communicate effectively with users. Benefits: Hybrid working Car allowance 25 days annual leave (plus bank holidays) An additional half day holiday on your birthday Salary sacrifice pension scheme Cash plan medical care Private medical insurance Quarterly prize draw Employee discounts Access to well-being support How To Apply Please send a CV to (url removed) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 15, 2024
Full time
Hiring: 3rd Line Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: 55,000- 65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rd Line Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rd line support across project related tasks to our client in the financial industry during your onsite days. As well as this, you will be required to support with additional clients on non-site visit days. Required skills: Strong technical skills required with the ability to Design, Build and Support: VMware vSphere, Horizon VDI, and vRealize. Veeam B&R HPE Server, Storage, and Networking 10 Zig Thin Client and Re-PurpOS SCCM & MDT - Image build/deployment, patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows 10 & 11 Desktop MS 365 Apps Key Responsibilities: Provide third-line technical support to end-users, resolving complex IT issues. Diagnose and troubleshoot hardware, software, and network problems. Install, configure, and maintain computer systems and software applications. Collaborate with other IT teams to ensure efficient resolution of issues. Document and track all support activities in the ticketing system. Provide excellent customer service and communicate effectively with users. Benefits: Hybrid working Car allowance 25 days annual leave (plus bank holidays) An additional half day holiday on your birthday Salary sacrifice pension scheme Cash plan medical care Private medical insurance Quarterly prize draw Employee discounts Access to well-being support How To Apply Please send a CV to (url removed) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Support Engineer - 24x7 - 2nd / 3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rd line support engineer with patching experience. You will play a crucial role in maintaining and enhancing IT infrastructure, ensuring optimal performance and reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10 /11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms - Azure/AWS Mobile Device Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created team so a great time to join and be part of the journey Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC clearance, with a view to obtaining DV clearance. The role will require someone who can drive due to the 24 x 7 element and shift patterns. The client offer training and career development.
May 15, 2024
Full time
Support Engineer - 24x7 - 2nd / 3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rd line support engineer with patching experience. You will play a crucial role in maintaining and enhancing IT infrastructure, ensuring optimal performance and reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10 /11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms - Azure/AWS Mobile Device Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created team so a great time to join and be part of the journey Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC clearance, with a view to obtaining DV clearance. The role will require someone who can drive due to the 24 x 7 element and shift patterns. The client offer training and career development.
Support Engineer 24x7 2nd / 3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rd line support engineer with patching experience. You will play a crucial role in maintaining and enhancing IT infrastructure, ensuring optimal performance and reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10 /11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms Azure/AWS Mobile Device Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created team so a great time to join and be part of the journey Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC clearance, with a view to obtaining DV clearance. The role will require someone who can drive due to the 24 x 7 element and shift patterns. The client offer training and career development.
May 14, 2024
Full time
Support Engineer 24x7 2nd / 3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rd line support engineer with patching experience. You will play a crucial role in maintaining and enhancing IT infrastructure, ensuring optimal performance and reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10 /11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms Azure/AWS Mobile Device Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created team so a great time to join and be part of the journey Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC clearance, with a view to obtaining DV clearance. The role will require someone who can drive due to the 24 x 7 element and shift patterns. The client offer training and career development.
Shift Team Lead IT - 24x7 Operations Experienced IT Shift Team Lead to head up a 24x7 operations IT support team, this is a pivotal role leading a team of 24x7 IT Support Engineers. You will ensure the seamless operation of the IT infrastructure round-the-clock and be instrumental in managing, guiding, and enhancing the performance of the IT engineering team. This is working in the defence and security industry. This is a brand-new role; the client are looking for a team leader with strong leadership & team management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution, maintaining high service levels. As the team lead you will look at schedule management, organising and managing the shift rota, to ensure optimal staffing levels across all shifts to maintain uninterrupted service. This will include handling shift changes, leave requests, and cover arrangements to ensure a balanced workload. Performance monitoring, monitor system performance and team effectiveness, identifying areas for improvement, implementing strategies to enhance productivity and service quality. Ideally a minimum of 5 years in IT support, including significant experience in 2nd and 3rd line roles, prior leadership, or supervisory experience in a 24x7 operational MSP environment preferred. Due to the nature of the business, you will either hold current security clearance or be willing /capable of obtaining security clearance with a view to obtaining DV clearance. The client has offices in Stoke On Trent and they need someone local, who drives to work their 12 hour, 24/7 shifts. This is an excellent leadership opportunity where you can make a difference, building a solid team in a collaborative environment. Tech stack currently supported but not limited to: Policy & Procedure management Required Experience Patching, patch management Windows 10 /11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms Azure/AWS Mobile Device Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration
May 14, 2024
Full time
Shift Team Lead IT - 24x7 Operations Experienced IT Shift Team Lead to head up a 24x7 operations IT support team, this is a pivotal role leading a team of 24x7 IT Support Engineers. You will ensure the seamless operation of the IT infrastructure round-the-clock and be instrumental in managing, guiding, and enhancing the performance of the IT engineering team. This is working in the defence and security industry. This is a brand-new role; the client are looking for a team leader with strong leadership & team management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution, maintaining high service levels. As the team lead you will look at schedule management, organising and managing the shift rota, to ensure optimal staffing levels across all shifts to maintain uninterrupted service. This will include handling shift changes, leave requests, and cover arrangements to ensure a balanced workload. Performance monitoring, monitor system performance and team effectiveness, identifying areas for improvement, implementing strategies to enhance productivity and service quality. Ideally a minimum of 5 years in IT support, including significant experience in 2nd and 3rd line roles, prior leadership, or supervisory experience in a 24x7 operational MSP environment preferred. Due to the nature of the business, you will either hold current security clearance or be willing /capable of obtaining security clearance with a view to obtaining DV clearance. The client has offices in Stoke On Trent and they need someone local, who drives to work their 12 hour, 24/7 shifts. This is an excellent leadership opportunity where you can make a difference, building a solid team in a collaborative environment. Tech stack currently supported but not limited to: Policy & Procedure management Required Experience Patching, patch management Windows 10 /11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms Azure/AWS Mobile Device Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration
Job title - 2nd Line Engineer Location - Epsom, KT17 Salary - £40,000 per annum plus generous benefits package Duration - Perm/Full-time A hugely successful and highly regarded organisation within the financial services sector is looking for a 2nd Line Service Desk Engineer to join their busy team. Along with a salary of up to £40,000 per annum, you will receive a fantastic range of benefits including a generous pension, private healthcare, personal development training, rising holiday and lots more. The organisation is going through a period of growth currently following a big investment in IT, therefore it's a great time to join them. You will be providing first response and analysis on incidents and follow through to resolution. This role would suit an experienced 2nd Line Engineer with experience of working in a structured service desk environment, who is looking to progress their career in a fantastic working environment. As 2nd Line Engineer your responsibilities will include: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, virtualisation & on prem applications, Azure, etc) Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams We are looking for a 2nd Line Engineer who has the following skills and experience: Previous experience in 2nd Line Support in an SLA, CSAT, ITIL driven environment A passion for providing a high level of service desk support to internal users Experience with desktop and server operating systems, 365, Active Directory (including Azure AD / Entra ID) Good knowledge of virtualisation technologies including VDI (Horizon VMware or similar) Out of the box troubleshooting skills with ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level This is a fantastic opportunity to play a key role in a growing team within a very well established (100 years+) FS institution who can offer great career progression. To apply for this role as 2nd Line Engineer, please click apply online and upload an updated copy of your CV.
May 13, 2024
Full time
Job title - 2nd Line Engineer Location - Epsom, KT17 Salary - £40,000 per annum plus generous benefits package Duration - Perm/Full-time A hugely successful and highly regarded organisation within the financial services sector is looking for a 2nd Line Service Desk Engineer to join their busy team. Along with a salary of up to £40,000 per annum, you will receive a fantastic range of benefits including a generous pension, private healthcare, personal development training, rising holiday and lots more. The organisation is going through a period of growth currently following a big investment in IT, therefore it's a great time to join them. You will be providing first response and analysis on incidents and follow through to resolution. This role would suit an experienced 2nd Line Engineer with experience of working in a structured service desk environment, who is looking to progress their career in a fantastic working environment. As 2nd Line Engineer your responsibilities will include: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, virtualisation & on prem applications, Azure, etc) Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams We are looking for a 2nd Line Engineer who has the following skills and experience: Previous experience in 2nd Line Support in an SLA, CSAT, ITIL driven environment A passion for providing a high level of service desk support to internal users Experience with desktop and server operating systems, 365, Active Directory (including Azure AD / Entra ID) Good knowledge of virtualisation technologies including VDI (Horizon VMware or similar) Out of the box troubleshooting skills with ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level This is a fantastic opportunity to play a key role in a growing team within a very well established (100 years+) FS institution who can offer great career progression. To apply for this role as 2nd Line Engineer, please click apply online and upload an updated copy of your CV.
WINTEL and VDI Support Engineer Security Cleared Corsham Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the IT Sector require a skilled WINTEL and VDI Support Engineer to join their successful Practice on an Contract basis. We are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution Mandatory Skills Thin Client Solutions Microsoft HyperV virtualization / VMware Vsphere 6+ /Horizon View Active Directory & Group Policy management, design and troubleshooting Knowledge of PKI , Certificates Good understanding of networking technologies that support the infrastructure including Vmware NSX Storage systems technology experience (SAN/NAS) Strong PowerShell and other scripting experience Microsoft SCCM/MECM management, troubleshooting Documentation creation Knowledge of VEEM & DPM backup solution Knowledge of Office 365 products SQL Mirroring (Skype and SharePoint backends) Windows Failover Clustering Microsoft KMS (Key Management Services) If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
May 11, 2024
Contractor
WINTEL and VDI Support Engineer Security Cleared Corsham Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the IT Sector require a skilled WINTEL and VDI Support Engineer to join their successful Practice on an Contract basis. We are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution Mandatory Skills Thin Client Solutions Microsoft HyperV virtualization / VMware Vsphere 6+ /Horizon View Active Directory & Group Policy management, design and troubleshooting Knowledge of PKI , Certificates Good understanding of networking technologies that support the infrastructure including Vmware NSX Storage systems technology experience (SAN/NAS) Strong PowerShell and other scripting experience Microsoft SCCM/MECM management, troubleshooting Documentation creation Knowledge of VEEM & DPM backup solution Knowledge of Office 365 products SQL Mirroring (Skype and SharePoint backends) Windows Failover Clustering Microsoft KMS (Key Management Services) If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Infrastructure Engineer Bridgend - 3 days p/week onsite in Bridgend - hybrid role £37-45k & £3.5k training allowance after 12 months Intapeople are working with a well-established and thriving IT Provider, who are recruiting for experienced 3rd Line Service Engineers to facilitate growth, and service . Reporting to the Service Manager, and based at their Bridgend Office, you will form part of a revamped Service Department, with an emphasis on maintaining optimal service levels, adherence to published SLAs and offering industry leading support. Technologies They Use: HPE server/SAN Hyper-V & VMware Windows Server/Desktop OS MS/Office 365 Sophos suite HPE/Aruba networking Datto, Veeam, Acronis backups Gamma Horizon VOIP LAN & WAN technologies Key Duties: Provide top-tier technical support Maintain exceptional customer service Adhere to service, security, and quality standards Update/manage customer documentation Prerequisites: 5 years' 3rd Tier IT helpdesk experience Industry certifications (CompTIA A+, CCNA, etc.) Extensive Windows & networking experience Strong communication skills Ability to work independently Preferred: Managed Service Provider experience CyberEssentials accreditation Mitel telephony experience Project installation experience Training & Development: Microsoft & vendor-specific certifications provided Opportunities to champion emerging technologies
May 10, 2024
Full time
Infrastructure Engineer Bridgend - 3 days p/week onsite in Bridgend - hybrid role £37-45k & £3.5k training allowance after 12 months Intapeople are working with a well-established and thriving IT Provider, who are recruiting for experienced 3rd Line Service Engineers to facilitate growth, and service . Reporting to the Service Manager, and based at their Bridgend Office, you will form part of a revamped Service Department, with an emphasis on maintaining optimal service levels, adherence to published SLAs and offering industry leading support. Technologies They Use: HPE server/SAN Hyper-V & VMware Windows Server/Desktop OS MS/Office 365 Sophos suite HPE/Aruba networking Datto, Veeam, Acronis backups Gamma Horizon VOIP LAN & WAN technologies Key Duties: Provide top-tier technical support Maintain exceptional customer service Adhere to service, security, and quality standards Update/manage customer documentation Prerequisites: 5 years' 3rd Tier IT helpdesk experience Industry certifications (CompTIA A+, CCNA, etc.) Extensive Windows & networking experience Strong communication skills Ability to work independently Preferred: Managed Service Provider experience CyberEssentials accreditation Mitel telephony experience Project installation experience Training & Development: Microsoft & vendor-specific certifications provided Opportunities to champion emerging technologies
3rd Line Support Engineer London 3 days per week on-site Permanent Up to 65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rd Line Support Engineer to join the London team, supporting with on-prem activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rd line support across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rd line technical support to key account. Document all supporting activities within the ticketing system. Troubleshoot software, hardware and network related issues. Collaborate with other teams in the department to make sure all issues resolved efficiently. Install, configure and maintain computer systems and software applications. Key Experience Required: Ability to Design, Build and Support. VMWare vSphere, Horizon VDi and vRealize. MS 365 Apps. Veeam B&R Windows 10 & 11 HPE Server, Storage & Networking Windows Server OSes 10 Zig Thin Client & Re-PurpOS Manage Engine Password Manger SCCM & MDT OPManager If you are interested in this position, please apply directly on LinkedIn with an up to date copy of your CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 10, 2024
Full time
3rd Line Support Engineer London 3 days per week on-site Permanent Up to 65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rd Line Support Engineer to join the London team, supporting with on-prem activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rd line support across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rd line technical support to key account. Document all supporting activities within the ticketing system. Troubleshoot software, hardware and network related issues. Collaborate with other teams in the department to make sure all issues resolved efficiently. Install, configure and maintain computer systems and software applications. Key Experience Required: Ability to Design, Build and Support. VMWare vSphere, Horizon VDi and vRealize. MS 365 Apps. Veeam B&R Windows 10 & 11 HPE Server, Storage & Networking Windows Server OSes 10 Zig Thin Client & Re-PurpOS Manage Engine Password Manger SCCM & MDT OPManager If you are interested in this position, please apply directly on LinkedIn with an up to date copy of your CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Shift Team Lead - IT - 24x7 Operations Experienced IT Shift Team Lead to head up a 24x7 operations IT support team, this is a pivotal role leading a team of 24x7 IT Support Engineers. You will ensure the seamless operation of the IT infrastructure round-the-clock and be instrumental in managing, guiding, and enhancing the performance of the IT engineering team. This is working in the defence and security industry. This is a brand-new role; the client are looking for a team leader with strong leadership & team management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution, maintaining high service levels. As the team lead you will look at schedule management, organising and managing the shift rota, to ensure optimal staffing levels across all shifts to maintain uninterrupted service. This will include handling shift changes, leave requests, and cover arrangements to ensure a balanced workload. Performance monitoring, monitor system performance and team effectiveness, identifying areas for improvement, implementing strategies to enhance productivity and service quality. Ideally a minimum of 5 years in IT support, including significant experience in 2nd and 3rd line roles, prior leadership, or supervisory experience in a 24x7 operational MSP environment preferred. Due to the nature of the business, you will either hold current security clearance or be willing /capable of obtaining security clearance with a view to obtaining DV clearance. The client has offices in Stoke On Trent and they need someone local, who drives to work their 12 hour, 24/7 shifts. This is an excellent leadership opportunity where you can make a difference, building a solid team in a collaborative environment. Tech stack currently supported but not limited to: Policy & Procedure management Required Experience Patching, patch management Windows 10 /11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms - Azure/AWS Mobile Device Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration
May 10, 2024
Full time
Shift Team Lead - IT - 24x7 Operations Experienced IT Shift Team Lead to head up a 24x7 operations IT support team, this is a pivotal role leading a team of 24x7 IT Support Engineers. You will ensure the seamless operation of the IT infrastructure round-the-clock and be instrumental in managing, guiding, and enhancing the performance of the IT engineering team. This is working in the defence and security industry. This is a brand-new role; the client are looking for a team leader with strong leadership & team management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution, maintaining high service levels. As the team lead you will look at schedule management, organising and managing the shift rota, to ensure optimal staffing levels across all shifts to maintain uninterrupted service. This will include handling shift changes, leave requests, and cover arrangements to ensure a balanced workload. Performance monitoring, monitor system performance and team effectiveness, identifying areas for improvement, implementing strategies to enhance productivity and service quality. Ideally a minimum of 5 years in IT support, including significant experience in 2nd and 3rd line roles, prior leadership, or supervisory experience in a 24x7 operational MSP environment preferred. Due to the nature of the business, you will either hold current security clearance or be willing /capable of obtaining security clearance with a view to obtaining DV clearance. The client has offices in Stoke On Trent and they need someone local, who drives to work their 12 hour, 24/7 shifts. This is an excellent leadership opportunity where you can make a difference, building a solid team in a collaborative environment. Tech stack currently supported but not limited to: Policy & Procedure management Required Experience Patching, patch management Windows 10 /11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms - Azure/AWS Mobile Device Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration
IT Systems Role - Hemel Hempstead - £40 - 45K An exciting opportunity to join and IT team supporting systems and services for staff across global locations enabling the engineering excellence behind the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally).Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke, industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global Service Delivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience of supporting Linux workstations. Experience of supporting Windows operating systems (server, desktop, dual-boot). OS and Application patching / WSUS. Systems Monitoring - Grafana / Zabbix. Physical system commissioning skills - server, desktop, and peripherals. Hands-on engineering: Soldering, scopes, irons, testbench, crimping, PCB pin-outs etc. Experience supporting M365/O365 suite. Active Directory & Azure infrastructure management experience. Understand network support essentials - DHCP, DNS, routing etc You might also have: ITIL qualification. Experience supporting an international user-base. Bash/Python experience. MySQL database experience. SharePoint administration experience. VMWare/Horizon administration experience. Enterprise storage experience. IT Systems Role - Hemel Hempstead - £40 - 45K
May 07, 2024
Full time
IT Systems Role - Hemel Hempstead - £40 - 45K An exciting opportunity to join and IT team supporting systems and services for staff across global locations enabling the engineering excellence behind the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally).Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke, industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global Service Delivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience of supporting Linux workstations. Experience of supporting Windows operating systems (server, desktop, dual-boot). OS and Application patching / WSUS. Systems Monitoring - Grafana / Zabbix. Physical system commissioning skills - server, desktop, and peripherals. Hands-on engineering: Soldering, scopes, irons, testbench, crimping, PCB pin-outs etc. Experience supporting M365/O365 suite. Active Directory & Azure infrastructure management experience. Understand network support essentials - DHCP, DNS, routing etc You might also have: ITIL qualification. Experience supporting an international user-base. Bash/Python experience. MySQL database experience. SharePoint administration experience. VMWare/Horizon administration experience. Enterprise storage experience. IT Systems Role - Hemel Hempstead - £40 - 45K
The Council is recruiting to a number of exciting new roles to support a key transformation programme called WorkSmart. WorkSmart is about creating a modern working environment for our employees, by adopting flexible working practices and utilising the benefits of digital technologies. WorkSmart will use technology and office design to reduce the Council’s building needs and promote productivity, value for money and an excellent work-life balance for staff.
Senior ICT Officer (End User Services) – Two Posts
As a Senior ICT Officer you will be involved in leading the delivery of the ICT components of WorkSmart and providing a 2nd and 3rd line role in respect of the technologies associated with the project. You will be responsible for ensuring that a range of devices including tablets, PCs, laptops and mobiles are procured, configured, issued and supported. You’ll manage a range of technologies in support of end user device management including (but not limited to) Window 7/8/10, WDS/MDT/SCCM, VMware Mirage, VMware Horizon and Active Directory; particularly in respect of Group Policy configuration.
You will have worked in a Corporate ICT environment for several years, and you’ll have experience of successfully managing activity and performance targets. You’ll be qualified to NQF Level 3 (A-Level equivalent) or have equivalent experience. Technical qualifications (i.e. MCP) and/or relevant training are desirable.
Closing Date: 30 April 2018
Shortlisting: w/c Tuesday 8 May 2018 Interviews: w/c Monday 14 May 2018
For an informal discussion, please contact Chris Rowson on (01482) 615383.
Further information can be found on our Council’s website www.hullcc.gov.uk
Apr 16, 2018
Full time
The Council is recruiting to a number of exciting new roles to support a key transformation programme called WorkSmart. WorkSmart is about creating a modern working environment for our employees, by adopting flexible working practices and utilising the benefits of digital technologies. WorkSmart will use technology and office design to reduce the Council’s building needs and promote productivity, value for money and an excellent work-life balance for staff.
Senior ICT Officer (End User Services) – Two Posts
As a Senior ICT Officer you will be involved in leading the delivery of the ICT components of WorkSmart and providing a 2nd and 3rd line role in respect of the technologies associated with the project. You will be responsible for ensuring that a range of devices including tablets, PCs, laptops and mobiles are procured, configured, issued and supported. You’ll manage a range of technologies in support of end user device management including (but not limited to) Window 7/8/10, WDS/MDT/SCCM, VMware Mirage, VMware Horizon and Active Directory; particularly in respect of Group Policy configuration.
You will have worked in a Corporate ICT environment for several years, and you’ll have experience of successfully managing activity and performance targets. You’ll be qualified to NQF Level 3 (A-Level equivalent) or have equivalent experience. Technical qualifications (i.e. MCP) and/or relevant training are desirable.
Closing Date: 30 April 2018
Shortlisting: w/c Tuesday 8 May 2018 Interviews: w/c Monday 14 May 2018
For an informal discussion, please contact Chris Rowson on (01482) 615383.
Further information can be found on our Council’s website www.hullcc.gov.uk
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today
Sep 09, 2016
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today
Sep 09, 2016
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today
Sep 09, 2016
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today
Sep 09, 2016
Our client currently has a vacancy here for a Wintel Engineer to join our team in High Wycombe.
This role involves working in support of a production environment in Data Centres in the UK and branches throughout Europe and Latin America.
This is a mainly Microsoft environment for an International Finance Company - comprising 2,700 users over 25 sites in 17 countries. Comprising of Active Directory, Windows 7, SCCM, Messaging infrastructure - Exchange, BES, Good, SQL Server, SQL Server, Linux.
Detailed Description
* · To assist in the planning, design, implementation, and support of Wintel Server platforms
* · Install, configure and maintain windows server 2008R2 / 2012.
* · Take ownership of 3rd Line IT support issues
* · Maintaining the integrity and availability of the Infrastructure
* · Provide technical support for projects as directed
* · Responsibility for Data Centre environment: testing, server builds, deployment
* · Assist in patch management and application packaging
* · Perform critical system changes outside of business hours
* · Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks
* · Author policy, procedure and standards documents based on industry best practices and personal research and experience
* · Perform other duties as assigned
* · Understands and promotes policy on Treating Customers Fairly (TCF).
* · To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory knowledge training where applicable in a timely fashion
* Some after-hours work and periodic 24x7 on call support will be required.
Job Requirements
* Enterprise / extensive experience of VMware ESXi 5.5 or V6 and Virtual Centre (ideally VCP certified)
* Hands on experience and knowledge of Snapshot backup technology.
* Virtual server troubleshooting i.e. performance impact, virtual disk expansion etc.
* Monitor server performance, capacity and utilization
* Troubleshoot break/fix issues and respond to service requests on these technologies.
* Knowledge of VMware templates and cloning.
* Good Knowledge of VMWare Site Recovery Manager (SRM)
* Knowledge and experience of Storage protocols like (NFS, FCoE, CIFS, etc )
* Good understanding of SAN storage in VMware environment.
* Knowledge of VDI / Horizon View, Citrix, HP Server/ Blade/ Cluster technologies.
* Experience with scripting in a Windows environment (e.g. PowerShell and VBScript)
* Support the implementation of VMware hardware and operating systems solutions below
* Microsoft Server 2008/ 2012, Microsoft Exchange Server 2007, 2013, Microsoft SharePoint 2007, 2013
If you feel you're a good match for this role then please apply today