Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. FULLY REMOTE POSITION Job Title: Digital Support Apprentice Pay: £13,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Remote Level 3 Digital Support Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Responding to technical support queries through a range of communication channels. Identifying customer needs and assist them in using specific features. Analysing and reporting data to diagnose product malfunctions and providing feedback to relevant teams. Conducting analyses on requests, responses, and feedback to identify trends and understand client pain-points. Transforming complex data into understandable insights. Contributing to the ongoing improvement of your team's processes. Resolving a range of issues using suitable tools and technologies. Assisting new clients with onboarding, training, and certifications. Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 15, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. FULLY REMOTE POSITION Job Title: Digital Support Apprentice Pay: £13,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Remote Level 3 Digital Support Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Responding to technical support queries through a range of communication channels. Identifying customer needs and assist them in using specific features. Analysing and reporting data to diagnose product malfunctions and providing feedback to relevant teams. Conducting analyses on requests, responses, and feedback to identify trends and understand client pain-points. Transforming complex data into understandable insights. Contributing to the ongoing improvement of your team's processes. Resolving a range of issues using suitable tools and technologies. Assisting new clients with onboarding, training, and certifications. Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
IT Support Technician Abingdon Rd, Culham, UKFull-timeSalary: £25,030 + excellent benefits including outstanding pensionSite Location: UKAEA Culham, OxfordshireConfirmed Grade: Level 2Department: Enterprise Infrastructure Solutions Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on.Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs.UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission, UKAEA embraces core values: Innovative, Committed, Trusted, and Collaborative. Job Description As an employee of UKAEA you will benefit from:- Outstanding defined benefit pension scheme, details of which can be found at the end of this advert. - Corporate bonus scheme up to 7% and a Relocation allowance (if eligible).- Flexible working options, including family friendly policies.- Employee Assistance Programme and trained Mental Health First Aiders.- Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays.- Wide range of career development opportunities. - A vibrant culture committed to equality and being fully inclusive. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. As an IT Support Technician , you will play a pivotal role in providing 1st line (Service Desk) and 2nd line (PC Support) IT support services for business and operational IT systems.The role sits within the IT Service Desk Section in the Service management Group, under the Enterprise Infrastructure Solutions Unit, within the Computing Division, which is responsible for the centrally managed IT services and infrastructure of the UKAEA sites. This includes data networks, desktop computing, filesystems, UNIX, Linux and Windows server systems and JET data acquisition and storage tools. It also provides service desk support and operational management of UKAEA computer rooms. A key part of the role is that 'First Contact' with end users, so a high standard of communication and personal skills are required to liaise effectively with users of differing technical ability, both onsite and working remotely. The role also involves working closely with other 2nd/3rd line IT support teams to assist or escalate incidents and service requests to completion within a team environment. The role requires supporting or adhering to ITIL best practice or effective IT service management (ITSM), which helps maintain high standards of service delivery with an emphasis on timely and efficient management of incidents and service requests. Additional Responsibilities: - In person and remote IT support to staff working on site and remotely. - Provide hardware support for computer platforms; predominantly Dell, including PCs, laptops and tablets. - Provide operating system support for predominantly Microsoft Windows, but also some MacOS and Linux. - Manage tasks and activities using a range of tools and processes, including IT Service management software. - Assist with the development of processes and procedures to assist the support team tasks and activities. - Produce knowledge articles for inclusion into the ITSM tool to aid and promote user self-service. Qualifications Essential Requirements: - A-level or equivalent (e.g., Apprenticeship, BTEC, HNC) in an IT or science related subject. - Good knowledge of Microsoft Windows operating systems - Windows 10,11.- Good knowledge and experience of office-based software systems - MS Teams, Outlook, Word, Excel. - IT Security awareness - e.g., malware protection, passwords, phishing emails & keeping software up to date. Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the UKAEA careers pages.We welcome applications from under-represented groups, particularly individuals from black and other ethnic minority backgrounds, people with disabilities, and women. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organization. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the UK Government website for information on criminal records checks. If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application.
May 15, 2024
Full time
IT Support Technician Abingdon Rd, Culham, UKFull-timeSalary: £25,030 + excellent benefits including outstanding pensionSite Location: UKAEA Culham, OxfordshireConfirmed Grade: Level 2Department: Enterprise Infrastructure Solutions Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on.Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs.UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission, UKAEA embraces core values: Innovative, Committed, Trusted, and Collaborative. Job Description As an employee of UKAEA you will benefit from:- Outstanding defined benefit pension scheme, details of which can be found at the end of this advert. - Corporate bonus scheme up to 7% and a Relocation allowance (if eligible).- Flexible working options, including family friendly policies.- Employee Assistance Programme and trained Mental Health First Aiders.- Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays.- Wide range of career development opportunities. - A vibrant culture committed to equality and being fully inclusive. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. As an IT Support Technician , you will play a pivotal role in providing 1st line (Service Desk) and 2nd line (PC Support) IT support services for business and operational IT systems.The role sits within the IT Service Desk Section in the Service management Group, under the Enterprise Infrastructure Solutions Unit, within the Computing Division, which is responsible for the centrally managed IT services and infrastructure of the UKAEA sites. This includes data networks, desktop computing, filesystems, UNIX, Linux and Windows server systems and JET data acquisition and storage tools. It also provides service desk support and operational management of UKAEA computer rooms. A key part of the role is that 'First Contact' with end users, so a high standard of communication and personal skills are required to liaise effectively with users of differing technical ability, both onsite and working remotely. The role also involves working closely with other 2nd/3rd line IT support teams to assist or escalate incidents and service requests to completion within a team environment. The role requires supporting or adhering to ITIL best practice or effective IT service management (ITSM), which helps maintain high standards of service delivery with an emphasis on timely and efficient management of incidents and service requests. Additional Responsibilities: - In person and remote IT support to staff working on site and remotely. - Provide hardware support for computer platforms; predominantly Dell, including PCs, laptops and tablets. - Provide operating system support for predominantly Microsoft Windows, but also some MacOS and Linux. - Manage tasks and activities using a range of tools and processes, including IT Service management software. - Assist with the development of processes and procedures to assist the support team tasks and activities. - Produce knowledge articles for inclusion into the ITSM tool to aid and promote user self-service. Qualifications Essential Requirements: - A-level or equivalent (e.g., Apprenticeship, BTEC, HNC) in an IT or science related subject. - Good knowledge of Microsoft Windows operating systems - Windows 10,11.- Good knowledge and experience of office-based software systems - MS Teams, Outlook, Word, Excel. - IT Security awareness - e.g., malware protection, passwords, phishing emails & keeping software up to date. Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the UKAEA careers pages.We welcome applications from under-represented groups, particularly individuals from black and other ethnic minority backgrounds, people with disabilities, and women. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organization. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the UK Government website for information on criminal records checks. If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application.
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-user Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations Asset Management keep record of distributed IT, IT related equipment and keep HR in copy Support of Global office network providing support as described above to other staff outside of the UK office remotely when necessary What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively Strong problem-solving and troubleshooting skills with a customer focused approach Ability to work independently and collaboratively in a fast-paced environment IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired) Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home If this sounds like a role you will LOVE, please send your CV to us today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
May 15, 2024
Full time
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-user Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations Asset Management keep record of distributed IT, IT related equipment and keep HR in copy Support of Global office network providing support as described above to other staff outside of the UK office remotely when necessary What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively Strong problem-solving and troubleshooting skills with a customer focused approach Ability to work independently and collaboratively in a fast-paced environment IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired) Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home If this sounds like a role you will LOVE, please send your CV to us today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. FULLY REMOTE POSITION Job Title: Digital Support Apprentice Pay: 13,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Remote Level 3 Digital Support Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Responding to technical support queries through a range of communication channels. Identifying customer needs and assist them in using specific features. Analysing and reporting data to diagnose product malfunctions and providing feedback to relevant teams. Conducting analyses on requests, responses, and feedback to identify trends and understand client pain-points. Transforming complex data into understandable insights. Contributing to the ongoing improvement of your team's processes. Resolving a range of issues using suitable tools and technologies. Assisting new clients with onboarding, training, and certifications. Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 14, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. FULLY REMOTE POSITION Job Title: Digital Support Apprentice Pay: 13,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Remote Level 3 Digital Support Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Responding to technical support queries through a range of communication channels. Identifying customer needs and assist them in using specific features. Analysing and reporting data to diagnose product malfunctions and providing feedback to relevant teams. Conducting analyses on requests, responses, and feedback to identify trends and understand client pain-points. Transforming complex data into understandable insights. Contributing to the ongoing improvement of your team's processes. Resolving a range of issues using suitable tools and technologies. Assisting new clients with onboarding, training, and certifications. Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
An experienced field-based IT Support Engineer is needed to join an MSP team supporting IT infrastructures for multiple clients across the region. You'll be based in or around the Brighton region on a full-time basis and working on client sites from home or company offices in East Grinstead. Candidates must be good communicators, clear thinkers, and friendly people. Broad experience is valued, especially in managing IT for organisations with 25-500+ users and varying needs. Experience in delivering infrastructure changes and projects would be an advantage. The work is varied and interesting, and their objective is to deliver good-quality outcomes for their clients - they use high-quality software tools to achieve that. If you're already shown your capabilities working for a single organisation, then fast-track your experience by stepping up to manage and deliver services for multiple organisations. This is an excellent opportunity to progress your career with a well-established company! About the Role You'll be the kind of person who can drop into a client's IT infrastructure and improve it. With a calm disposition and leaning on your team where you need to, you'll be able to find resolutions and workarounds as you go. You'll be the kind of person who enjoys the challenge of applying best practice solutions to diverse client IT environments, and your clients will learn to trust you as much as you do. Required Skills: Ability to work on your own initiative as well as support the team Good communications skills Ability to problem solve in a logical manner Be efficient, well-organised, and able to prioritise Able to manage projects, update stakeholders, and manage risk Full Driving Licence Required Experience: Minimum 3 years of experience managing, changing, and operating IT infrastructures for organisations with 25-500 IT users Cloud services such as Microsoft 365, operating/delivering modern workplace services and tools Proven experience running a Windows-based network, from PCs to switches to servers They also value any mix of the following experience: Microsoft Windows Servers and Workstations Virtual Apps and Desktops (Citrix, Microsoft) Microsoft 365-based services Microsoft Exchange (any supported versions) Virtualisation knowledge - Hyper-V/XenServer /VMWare Local and wide-area networking Administering database systems such as Microsoft SQL Server Maths and English qualifications equivalent to GCSE C or above. CompTIA qualifications, past apprenticeship success Vendor qualifications from Microsoft, Citrix, Sophos, Cisco, Veeam Benefits: Friendly environment Varied challenges Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; 3rd Line Support Engineer, IT Support Engineer, IT Project Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer may also be considered.
May 14, 2024
Full time
An experienced field-based IT Support Engineer is needed to join an MSP team supporting IT infrastructures for multiple clients across the region. You'll be based in or around the Brighton region on a full-time basis and working on client sites from home or company offices in East Grinstead. Candidates must be good communicators, clear thinkers, and friendly people. Broad experience is valued, especially in managing IT for organisations with 25-500+ users and varying needs. Experience in delivering infrastructure changes and projects would be an advantage. The work is varied and interesting, and their objective is to deliver good-quality outcomes for their clients - they use high-quality software tools to achieve that. If you're already shown your capabilities working for a single organisation, then fast-track your experience by stepping up to manage and deliver services for multiple organisations. This is an excellent opportunity to progress your career with a well-established company! About the Role You'll be the kind of person who can drop into a client's IT infrastructure and improve it. With a calm disposition and leaning on your team where you need to, you'll be able to find resolutions and workarounds as you go. You'll be the kind of person who enjoys the challenge of applying best practice solutions to diverse client IT environments, and your clients will learn to trust you as much as you do. Required Skills: Ability to work on your own initiative as well as support the team Good communications skills Ability to problem solve in a logical manner Be efficient, well-organised, and able to prioritise Able to manage projects, update stakeholders, and manage risk Full Driving Licence Required Experience: Minimum 3 years of experience managing, changing, and operating IT infrastructures for organisations with 25-500 IT users Cloud services such as Microsoft 365, operating/delivering modern workplace services and tools Proven experience running a Windows-based network, from PCs to switches to servers They also value any mix of the following experience: Microsoft Windows Servers and Workstations Virtual Apps and Desktops (Citrix, Microsoft) Microsoft 365-based services Microsoft Exchange (any supported versions) Virtualisation knowledge - Hyper-V/XenServer /VMWare Local and wide-area networking Administering database systems such as Microsoft SQL Server Maths and English qualifications equivalent to GCSE C or above. CompTIA qualifications, past apprenticeship success Vendor qualifications from Microsoft, Citrix, Sophos, Cisco, Veeam Benefits: Friendly environment Varied challenges Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; 3rd Line Support Engineer, IT Support Engineer, IT Project Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer may also be considered.
Team LeaderJob ID: Amazon UK Services Ltd.Job summary Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: Role model health & safety best practices and monitor those around them to ensure they follow the example they set. Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. Coach and mentor the technicians on shift. Support the line manager and to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in the organization. Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. Management of contractors. BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Knowledge of Statutory Compliance requirements. Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed. PREFERRED QUALIFICATIONS Proven ability to supervise and influence others on the team. Proven ability to multi-task and prioritize many different projects and workload. Experience of multi-contractor management. Experience in a multi-site environment. Apprentice Trained, HNC, HND, BSc, BEng Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 23, 2022
Full time
Team LeaderJob ID: Amazon UK Services Ltd.Job summary Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: Role model health & safety best practices and monitor those around them to ensure they follow the example they set. Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. Coach and mentor the technicians on shift. Support the line manager and to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in the organization. Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. Management of contractors. BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Knowledge of Statutory Compliance requirements. Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed. PREFERRED QUALIFICATIONS Proven ability to supervise and influence others on the team. Proven ability to multi-task and prioritize many different projects and workload. Experience of multi-contractor management. Experience in a multi-site environment. Apprentice Trained, HNC, HND, BSc, BEng Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Feb 01, 2022
Full time
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Feb 01, 2022
Full time
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Feb 01, 2022
Full time
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Feb 01, 2022
Full time
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
IT Network Support Engineer with experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills is required for an Academy Trust based in Waterlooville, Hampshire. SALARY: £21,403 per annum LOCATION: Waterlooville, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8am - 4pm, Friday 8am - 3.30pm (52 weeks per year) APPLICATION PROCESS: We will be emailing over an application form to complete. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for an IT Network Support Engineerwith experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills. Working as the IT Network Support Engineer you will be responsible for ensuring that support incidents, questions and requests for change are recorded, and take responsibility for meeting customers' expectations by either resolving support requests or escalating where appropriate. As the IT Network Support Engineer you will join a fantastic team in a varied role where you will be expected to be adaptable, learn quickly and contribute your ideas. The Academy Trust support nearly 2000 users across two schools and are incrementally migrating from on premise services to cloud based services hosted in Microsoft Azure. DUTIES Your duties and responsibilities as the IT Network Support Engineer will include: IT Support Helpdesk Monitor the ticket recording system, emails, and walkie-talkie radios for support requests Proactively resolve support incidents quickly and efficiently Communicate effectively by telephone, email, in face-to-face discussions, or in online meetings Keep users informed about progress If necessary, escalate support incidents to the Senior IT Technician or Technical Services Manager Asset Management Maintain the IT estate, which is primarily based on Hyper-V virtualised Microsoft Servers and Windows 10 clients Help to install new equipment and software using standard tools Configure new equipment and re-purpose existing hardware Accurately maintain the equipment inventory Install and configure software on client machines/servers Maintain audio/visual equipment, such as classroom projectors/speakers and interactive panels Work with suppliers to submit warranty claims Network Maintenance The academy benefits from up-to-date HP/Aruba network infrastructure, including core and edge switches and wireless access points. They have physical servers running Hyper-V in both production and disaster recovery and have Veeam backup in operation. This role will include: Troubleshooting printers Resolving user account/password issues Connecting devices to the wireless network Maintain the user database (Active Directory) to ensure it is up to date, accurate and secure Maintain network security by ensuring latest Windows patches are applied and anti-virus updates are installed Maintenance of firewall policies for security and to ensure a safe browsing environment for users Maintain the school network build image for desktops and laptops to ensure it is up to date. This includes importing driver packages, adding/removing software, and editing task sequences. This is currently based on WDS, but they also use InTune and may move to AutoPilot in the future Maintain group policies for all school devices and users for optimal, secure computer use Install and configure network switches when required (including both physical mounting and configuring the networking/VLANs on each switch) CANDIDATE REQUIREMENTS Essential 5 GCSEs (or equivalent) A* - C including English and Maths Experienced in troubleshooting Windows 10, Windows Server 2016, and Microsoft Office A good working knowledge of network management Ideally, you will either have finished (or close to finishing) a Level 4 Apprenticeship in Network Engineering or similar, or have gained a degree in an IT discipline with a significant element of network engineering (or equivalent experience) Excellent fault finding and diagnostic skills Excellent organisational and administrative skills Ability to work with other staff as a team Real interest and natural enthusiasm for working within IT, with a keen interest in computer technology and IT generally A desire to aim for a continual improvement in service, management, and maintenance of IT Services Excellent interpersonal skills, able to communicate to people of a wide range of technical and non-technical backgrounds Ability to meet deadlines Smart appearance and friendly manner Flexibility and a readiness to undertake a wide range of tasks APPLICATION PROCESS We will be emailing over an application form to complete. Please keep an eye out for our email. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P7252 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Waterlooville, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online operates as an employment agency
Oct 07, 2021
Full time
IT Network Support Engineer with experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills is required for an Academy Trust based in Waterlooville, Hampshire. SALARY: £21,403 per annum LOCATION: Waterlooville, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8am - 4pm, Friday 8am - 3.30pm (52 weeks per year) APPLICATION PROCESS: We will be emailing over an application form to complete. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for an IT Network Support Engineerwith experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills. Working as the IT Network Support Engineer you will be responsible for ensuring that support incidents, questions and requests for change are recorded, and take responsibility for meeting customers' expectations by either resolving support requests or escalating where appropriate. As the IT Network Support Engineer you will join a fantastic team in a varied role where you will be expected to be adaptable, learn quickly and contribute your ideas. The Academy Trust support nearly 2000 users across two schools and are incrementally migrating from on premise services to cloud based services hosted in Microsoft Azure. DUTIES Your duties and responsibilities as the IT Network Support Engineer will include: IT Support Helpdesk Monitor the ticket recording system, emails, and walkie-talkie radios for support requests Proactively resolve support incidents quickly and efficiently Communicate effectively by telephone, email, in face-to-face discussions, or in online meetings Keep users informed about progress If necessary, escalate support incidents to the Senior IT Technician or Technical Services Manager Asset Management Maintain the IT estate, which is primarily based on Hyper-V virtualised Microsoft Servers and Windows 10 clients Help to install new equipment and software using standard tools Configure new equipment and re-purpose existing hardware Accurately maintain the equipment inventory Install and configure software on client machines/servers Maintain audio/visual equipment, such as classroom projectors/speakers and interactive panels Work with suppliers to submit warranty claims Network Maintenance The academy benefits from up-to-date HP/Aruba network infrastructure, including core and edge switches and wireless access points. They have physical servers running Hyper-V in both production and disaster recovery and have Veeam backup in operation. This role will include: Troubleshooting printers Resolving user account/password issues Connecting devices to the wireless network Maintain the user database (Active Directory) to ensure it is up to date, accurate and secure Maintain network security by ensuring latest Windows patches are applied and anti-virus updates are installed Maintenance of firewall policies for security and to ensure a safe browsing environment for users Maintain the school network build image for desktops and laptops to ensure it is up to date. This includes importing driver packages, adding/removing software, and editing task sequences. This is currently based on WDS, but they also use InTune and may move to AutoPilot in the future Maintain group policies for all school devices and users for optimal, secure computer use Install and configure network switches when required (including both physical mounting and configuring the networking/VLANs on each switch) CANDIDATE REQUIREMENTS Essential 5 GCSEs (or equivalent) A* - C including English and Maths Experienced in troubleshooting Windows 10, Windows Server 2016, and Microsoft Office A good working knowledge of network management Ideally, you will either have finished (or close to finishing) a Level 4 Apprenticeship in Network Engineering or similar, or have gained a degree in an IT discipline with a significant element of network engineering (or equivalent experience) Excellent fault finding and diagnostic skills Excellent organisational and administrative skills Ability to work with other staff as a team Real interest and natural enthusiasm for working within IT, with a keen interest in computer technology and IT generally A desire to aim for a continual improvement in service, management, and maintenance of IT Services Excellent interpersonal skills, able to communicate to people of a wide range of technical and non-technical backgrounds Ability to meet deadlines Smart appearance and friendly manner Flexibility and a readiness to undertake a wide range of tasks APPLICATION PROCESS We will be emailing over an application form to complete. Please keep an eye out for our email. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P7252 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Waterlooville, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online operates as an employment agency