DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a permanent Project Technician - Interface Specialist to join the business based in Lincoln. The business are currently in an excellent position with a number of high performing teams on-site and they hope to attract a candidate excited by the prospect of working with their business. The hired individual will be tasked with helping the project team to manage and implement client projects and requests in a timely manner and to focus on how the businesses systems interface with other 3rd party systems. Day to day duties and aspects of the role will include: Designing, developing and implementing complicated interfaces Testing, training & documentation tasks Supporting and aiding the Project Manager and department Participating in project meetings Raising & handling support requests Diary management Ensure workload is handled and completed in line with KPI's and timeline deadlines Adhoc duties as and when required for each contract and customer. DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: With the diverse nature of the role, the client will consider candidates with backgrounds in one of the following; Projects, IT & Technical, Support or someone with skills across data and coding / software development The candidate must have comprehensive IT skills including experience and knowledge of coding Experience in delivering excellent customer service via phone, email & face to face Strong problem solving skills Knowledge of SQL, XML, IIS & Health Level 7 would be highly advantageous A proven background in first line support or project coordination would be beneficial Excellent communication skills Hardworking with a strong ability to work to deadlines Able to commit to 1 or 2 days a week in the office based in Lincoln The client is ideally looking to hire at a salary level dependent of experience of between £25,000 to £28,000 with additional benefits and expenses on offer such as private health-care insurance, a cycle-to-work scheme and many others. The role is from Monday to Friday with working hours of 8:30AM to 5:15PM and important to note, the business have a long term plan of hybrid working between a day or two in the office along with home working for the other days in the week. If interested we would love you to apply and begin speaking with us further about the role.
May 16, 2024
Full time
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a permanent Project Technician - Interface Specialist to join the business based in Lincoln. The business are currently in an excellent position with a number of high performing teams on-site and they hope to attract a candidate excited by the prospect of working with their business. The hired individual will be tasked with helping the project team to manage and implement client projects and requests in a timely manner and to focus on how the businesses systems interface with other 3rd party systems. Day to day duties and aspects of the role will include: Designing, developing and implementing complicated interfaces Testing, training & documentation tasks Supporting and aiding the Project Manager and department Participating in project meetings Raising & handling support requests Diary management Ensure workload is handled and completed in line with KPI's and timeline deadlines Adhoc duties as and when required for each contract and customer. DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: With the diverse nature of the role, the client will consider candidates with backgrounds in one of the following; Projects, IT & Technical, Support or someone with skills across data and coding / software development The candidate must have comprehensive IT skills including experience and knowledge of coding Experience in delivering excellent customer service via phone, email & face to face Strong problem solving skills Knowledge of SQL, XML, IIS & Health Level 7 would be highly advantageous A proven background in first line support or project coordination would be beneficial Excellent communication skills Hardworking with a strong ability to work to deadlines Able to commit to 1 or 2 days a week in the office based in Lincoln The client is ideally looking to hire at a salary level dependent of experience of between £25,000 to £28,000 with additional benefits and expenses on offer such as private health-care insurance, a cycle-to-work scheme and many others. The role is from Monday to Friday with working hours of 8:30AM to 5:15PM and important to note, the business have a long term plan of hybrid working between a day or two in the office along with home working for the other days in the week. If interested we would love you to apply and begin speaking with us further about the role.
2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support for IT systems and applications - Troubleshoot and resolve technical issues- Respond to user requests and provide advice on technical solutions - Install, configure and upgrade IT systems and applications - Monitor and maintain the IT systems to ensure optimal performance - Analyse and diagnose technical problems and implement solutions - Identify areas for improvement and develop strategies to improve efficiency Requirements: - Proven experience as an IT support engineer or similar role - Experinced in VMware and Hyper-V - Knowledge of Azure and O365 - Knowledge of system administration and network configuration - Knowledge of computer hardware and software - Strong problem-solving and troubleshooting skills - Ability to work independently and as part of a team - Excellent written and verbal communication The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at henry comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportInterviewing Immediately - Apply NowBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support for IT systems and applications - Troubleshoot and resolve technical issues- Respond to user requests and provide advice on technical solutions - Install, configure and upgrade IT systems and applications - Monitor and maintain the IT systems to ensure optimal performance - Analyse and diagnose technical problems and implement solutions - Identify areas for improvement and develop strategies to improve efficiency Requirements: - Proven experience as an IT support engineer or similar role - Experinced in VMware and Hyper-V - Knowledge of Azure and O365 - Knowledge of system administration and network configuration - Knowledge of computer hardware and software - Strong problem-solving and troubleshooting skills - Ability to work independently and as part of a team - Excellent written and verbal communication The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at henry comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportInterviewing Immediately - Apply NowBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
EAC Consulting Group
Milton Keynes, Buckinghamshire
EAC are representing a Market Leading Organisation in Milton Keynes who are looking for a 2nd Line IT Technician to join their growing team. Basic salary £26,000-£32,000 22 days annual leave (increases with length of service) & BH's Modern office working space with an supportive Team Duties for 2nd Line IT Technician: Provide 2nd line support for IT-related issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when nessacary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Requirements for 2nd Line IT Technician: Excellent PC problem solving skills Proven experience in a 2nd Line Support IT role Provide excellent customer service Proven ability to configure, troubleshoot and maintain a variety of Windows Server Strong Communication over the phone when dealing with Clients Exceptional organisational skills and time management Excellent problem solving skills Full UK Driving License
May 16, 2024
Full time
EAC are representing a Market Leading Organisation in Milton Keynes who are looking for a 2nd Line IT Technician to join their growing team. Basic salary £26,000-£32,000 22 days annual leave (increases with length of service) & BH's Modern office working space with an supportive Team Duties for 2nd Line IT Technician: Provide 2nd line support for IT-related issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when nessacary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Requirements for 2nd Line IT Technician: Excellent PC problem solving skills Proven experience in a 2nd Line Support IT role Provide excellent customer service Proven ability to configure, troubleshoot and maintain a variety of Windows Server Strong Communication over the phone when dealing with Clients Exceptional organisational skills and time management Excellent problem solving skills Full UK Driving License
An IT Technician is required to provide and manage technical support to the wider office for a manufacturing company. The role involves resolving technical issues, maintaining hardware and software, and being comfortable leading the development of the IT Estate over time Client Details This is a well-established business, employing over 100 people across multiple sites. The company is highly respected within the industry and is well-known for its commitment to quality and customer service. Description Provide technical support to the office Resolve hardware and software issues promptly Maintain IT systems and networks Implement IT projects and initiatives Ensure the security of data and network access Provide training and guidance to staff on IT systems Develop and implement IT policies and procedures Profile A successful IT Technician/Manager should have: A degree in computer science, IT or a related field Excellent knowledge of technical management and information analysis Proficient in various software systems and databases Excellent problem-solving and critical thinking skills Strong communication and leadership abilities Job Offer Salary range between £44,000 to £48,000 per year 25 days holiday Free on site parking A supportive and professional work environment Opportunities for professional development and career progression We encourage all candidates who are interested in a challenging and rewarding IT Technician role, with preference to applications who have worked in the Manufacturing/Logistics or supply chain industries to apply.
May 16, 2024
Full time
An IT Technician is required to provide and manage technical support to the wider office for a manufacturing company. The role involves resolving technical issues, maintaining hardware and software, and being comfortable leading the development of the IT Estate over time Client Details This is a well-established business, employing over 100 people across multiple sites. The company is highly respected within the industry and is well-known for its commitment to quality and customer service. Description Provide technical support to the office Resolve hardware and software issues promptly Maintain IT systems and networks Implement IT projects and initiatives Ensure the security of data and network access Provide training and guidance to staff on IT systems Develop and implement IT policies and procedures Profile A successful IT Technician/Manager should have: A degree in computer science, IT or a related field Excellent knowledge of technical management and information analysis Proficient in various software systems and databases Excellent problem-solving and critical thinking skills Strong communication and leadership abilities Job Offer Salary range between £44,000 to £48,000 per year 25 days holiday Free on site parking A supportive and professional work environment Opportunities for professional development and career progression We encourage all candidates who are interested in a challenging and rewarding IT Technician role, with preference to applications who have worked in the Manufacturing/Logistics or supply chain industries to apply.
We have an excellent opportunity for a 3rd Line IT Support Engineer / Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider.This is a hybrid position so you should be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer / Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk Act as troubleshooting lead for high level technical issues, high priority tickets and MSO's Visiting client sites as and when required Manage own time effectively and ensure all time spent on client jobs is logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rd line resource into 3rd line queue and resolving Escalating tickets to Ops team in good time where required to ensure satisfactory resolution Maintaining the 3rd line and escalations queue to resolve issues as quickly as possible Logging troubleshooting and ticket notes accurately and in good time to ensure everyone has visibility of actions completed Communicate accurately and within good time both internally and externally Flag areas of risk / improvement within the firm if identified Train other members of the team in all things technical Provide out of hours technical support to clients (typically 1 in 4 weekends) About the rewards For the role of 3rd Line IT Support Engineer / Team Leader there is a salary on offer of up to £45,000 per annum and benefits include: Hybrid 4 days in the office 1 at home Normal working hours are Monday - Friday 7.5 per day between 8am - 5.30pm 24/7 on call, 1 in 4 with additional renumeration 25 days holiday plus bank holidays - increasing with service Life Assurance Pension Simply Health Perkbox About you To be successful for the role of 3rd Line IT Support Engineer / Team Leader you'll have the following skills and attributes: Essential Technical Experience Hands-on experience with Virtualisation technologies including the setup and maintenance of Windows VMs (VMWare, Hyper-V) Cloud technologies and concepts (1. RDS 2. Azure 3. Citrix) Expert, hands-on networking experience in configuring and maintaining routers, firewalls, and switches Desktop and application support (Windows 7/10, Microsoft Office and bespoke application troubleshooting) Administration and setup of Windows Server 2012/2016/2019/2022 Wifi Solutions Exchange and 365 tenant administration Personal and Team Responsibilities Excellent time management and communication skills Follow the helpdesk process and set an example for other employees Be approachable - ensure employees feel comfortable to ask for assistance You should always be thinking long term fixes and not short term. Excellent troubleshooting and triage skills About the company Our client is an award winning, ISO accredited systems development and Managed Services Provider. They deliver proactive IT support from West Yorkshire working with clients across the UK and beyond. They specialise in working with the Legal Sector and have a proven track-record in transforming Professional Services organisations. How to Apply Please note that eRecruitSmart is advertising the role of 3rd Line IT Support Engineer / Team Leader on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
May 16, 2024
Full time
We have an excellent opportunity for a 3rd Line IT Support Engineer / Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider.This is a hybrid position so you should be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer / Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk Act as troubleshooting lead for high level technical issues, high priority tickets and MSO's Visiting client sites as and when required Manage own time effectively and ensure all time spent on client jobs is logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rd line resource into 3rd line queue and resolving Escalating tickets to Ops team in good time where required to ensure satisfactory resolution Maintaining the 3rd line and escalations queue to resolve issues as quickly as possible Logging troubleshooting and ticket notes accurately and in good time to ensure everyone has visibility of actions completed Communicate accurately and within good time both internally and externally Flag areas of risk / improvement within the firm if identified Train other members of the team in all things technical Provide out of hours technical support to clients (typically 1 in 4 weekends) About the rewards For the role of 3rd Line IT Support Engineer / Team Leader there is a salary on offer of up to £45,000 per annum and benefits include: Hybrid 4 days in the office 1 at home Normal working hours are Monday - Friday 7.5 per day between 8am - 5.30pm 24/7 on call, 1 in 4 with additional renumeration 25 days holiday plus bank holidays - increasing with service Life Assurance Pension Simply Health Perkbox About you To be successful for the role of 3rd Line IT Support Engineer / Team Leader you'll have the following skills and attributes: Essential Technical Experience Hands-on experience with Virtualisation technologies including the setup and maintenance of Windows VMs (VMWare, Hyper-V) Cloud technologies and concepts (1. RDS 2. Azure 3. Citrix) Expert, hands-on networking experience in configuring and maintaining routers, firewalls, and switches Desktop and application support (Windows 7/10, Microsoft Office and bespoke application troubleshooting) Administration and setup of Windows Server 2012/2016/2019/2022 Wifi Solutions Exchange and 365 tenant administration Personal and Team Responsibilities Excellent time management and communication skills Follow the helpdesk process and set an example for other employees Be approachable - ensure employees feel comfortable to ask for assistance You should always be thinking long term fixes and not short term. Excellent troubleshooting and triage skills About the company Our client is an award winning, ISO accredited systems development and Managed Services Provider. They deliver proactive IT support from West Yorkshire working with clients across the UK and beyond. They specialise in working with the Legal Sector and have a proven track-record in transforming Professional Services organisations. How to Apply Please note that eRecruitSmart is advertising the role of 3rd Line IT Support Engineer / Team Leader on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
In Technology Group Limited
Lichfield, Staffordshire
Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our client, an established IT support provider, serves a diverse clientele, offering ample opportunities for personal skill growth and knowledge sharing among peers in a friendly and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on experience with cutting-edge technologies, service delivery, and incident response protocols. In return, we offer a competitive salary and an enriching work environment. What We're Looking For: Minimum 2 years of experience as a 2nd to 3rd Line IT Support Technician. Thrives in a dynamic MSP environment with a focus on customer satisfaction. Proficient in core Microsoft technologies: AD configuration, Group Policy, Hyper-V, and Azure AD. Knowledgeable in Network Defense, encompassing Firewalls, security protocols, Web Filtering, End-Point & MFA configuration. Familiarity with HyperV, Cloud, and Internet Technologies. Possesses a full UK driving license and own transportation. Strong grasp of Microsoft Server and Cloud technologies. Excellent analytical skills with a problem-solving mindset. Responsibilities: Provide 2nd to 3rd line Technical Support via our Helpdesk. Offer Systems, Network & Firewall Support. Respond proactively to NOC and SOC detections in Customer Systems. Conduct onsite visits for Technical Support or Incident Response as needed. Benefits: Embrace a friendly, open-door culture promoting personal and professional growth. Enjoy free on-site parking. Engage in social occasions fostering team bonding. Benefit from a family-friendly work environment. Option to join the Company Pension scheme. Access to a Death in Service policy. Join and be part of a team where your skills are valued, and your growth is encouraged. Apply today! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our client, an established IT support provider, serves a diverse clientele, offering ample opportunities for personal skill growth and knowledge sharing among peers in a friendly and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on experience with cutting-edge technologies, service delivery, and incident response protocols. In return, we offer a competitive salary and an enriching work environment. What We're Looking For: Minimum 2 years of experience as a 2nd to 3rd Line IT Support Technician. Thrives in a dynamic MSP environment with a focus on customer satisfaction. Proficient in core Microsoft technologies: AD configuration, Group Policy, Hyper-V, and Azure AD. Knowledgeable in Network Defense, encompassing Firewalls, security protocols, Web Filtering, End-Point & MFA configuration. Familiarity with HyperV, Cloud, and Internet Technologies. Possesses a full UK driving license and own transportation. Strong grasp of Microsoft Server and Cloud technologies. Excellent analytical skills with a problem-solving mindset. Responsibilities: Provide 2nd to 3rd line Technical Support via our Helpdesk. Offer Systems, Network & Firewall Support. Respond proactively to NOC and SOC detections in Customer Systems. Conduct onsite visits for Technical Support or Incident Response as needed. Benefits: Embrace a friendly, open-door culture promoting personal and professional growth. Enjoy free on-site parking. Engage in social occasions fostering team bonding. Benefit from a family-friendly work environment. Option to join the Company Pension scheme. Access to a Death in Service policy. Join and be part of a team where your skills are valued, and your growth is encouraged. Apply today! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
What's holding you and your career back? Would it be great if a company wanted you to progress and gave you that platform to learn & develop? You'll be an integral part of the team, there to make a difference. Supporting a growing company. IT Support Engineer£28,000 - £33,000 basicHavant - 50% hybrid working Your Challenge Working as part of a small team of three engineers, you will be responsible for providing internal IT support to around 200 users across the business, dealing with around 300 support tickets every month. As the IT Support Engineer, you will be supporting the entire organisation across 1st line, 2nd line and 3rd line support. You will also get the chance to get stuck in with a variety of projects, ranging in a variety of technologies from networking, infrastructure and cloud. You will be working closely with the Infrastructure Engineer, who is responsible for all critical and 3rd line issues. They will act like a mentor, and give you direct training, to help excel your skill set and increase your responsibilities to step up into their shoes and cover their senior infrastructure & networking technical duties in their absence. The Business: Working for a leading manufacturing organisation who have won numerous quality and environmental awards. The benefits also aren't too shabby, including an employee bonus scheme, opportunities to earn shares, training & professional development, healthcare incentives and life assurance. About You: First and foremost, you should have some experience providing 2nd line IT support. You can either be an experienced 1st line & 2nd line support technician, or an experienced 2nd line and 3rd line support engineer to succeed in this role. As an IT Support Engineer you have some experience with the following technologies:• Windows Server• Active Directory• O365• Azure• Networking topology, including routing, switching, DNS, DHCP• Virtualisation technologies This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst / Support Engineer / 3rd Line Support, who has strong experience of supporting users at a 2nd line & 3rd support level. What next? For an informal chat, please call Kate Amos on 07596 _ 233 _ 048 or email kate com. Don't worry if your CV isn't up to date, we can deal with that later. Alternatively, if you do have an up to date CV, and I will look forward to reviewing your application.
May 15, 2024
Full time
What's holding you and your career back? Would it be great if a company wanted you to progress and gave you that platform to learn & develop? You'll be an integral part of the team, there to make a difference. Supporting a growing company. IT Support Engineer£28,000 - £33,000 basicHavant - 50% hybrid working Your Challenge Working as part of a small team of three engineers, you will be responsible for providing internal IT support to around 200 users across the business, dealing with around 300 support tickets every month. As the IT Support Engineer, you will be supporting the entire organisation across 1st line, 2nd line and 3rd line support. You will also get the chance to get stuck in with a variety of projects, ranging in a variety of technologies from networking, infrastructure and cloud. You will be working closely with the Infrastructure Engineer, who is responsible for all critical and 3rd line issues. They will act like a mentor, and give you direct training, to help excel your skill set and increase your responsibilities to step up into their shoes and cover their senior infrastructure & networking technical duties in their absence. The Business: Working for a leading manufacturing organisation who have won numerous quality and environmental awards. The benefits also aren't too shabby, including an employee bonus scheme, opportunities to earn shares, training & professional development, healthcare incentives and life assurance. About You: First and foremost, you should have some experience providing 2nd line IT support. You can either be an experienced 1st line & 2nd line support technician, or an experienced 2nd line and 3rd line support engineer to succeed in this role. As an IT Support Engineer you have some experience with the following technologies:• Windows Server• Active Directory• O365• Azure• Networking topology, including routing, switching, DNS, DHCP• Virtualisation technologies This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst / Support Engineer / 3rd Line Support, who has strong experience of supporting users at a 2nd line & 3rd support level. What next? For an informal chat, please call Kate Amos on 07596 _ 233 _ 048 or email kate com. Don't worry if your CV isn't up to date, we can deal with that later. Alternatively, if you do have an up to date CV, and I will look forward to reviewing your application.
In Technology Group Limited
Redditch, Worcestershire
Role: 1st Line Support Engineer Location: Redditch Salary: £22,000 - £26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: 1st Line Support Engineer Location: Redditch Salary: £22,000 - £26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
May 15, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Opportunity to join a busy and vibrant IT team based in North Norwich - Anglian Group is the UK's largest home improvement company with an impressive nationwide presence we are currently looking to recruit an experienced 2nd Line Support Technician - the role will include: Provide first line support for all company users in all aspects of IT Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Assist with conception, design and implementation of any new or enhanced IT solutions Maintain the company's IT asset database Ability to work on your own initiative but also part of a team. Experience required: Knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Good knowledge of MS Exchange and Active Directory Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Knowledge of PowerShell scripting Understanding of TCP/IP. Awareness of Citrix. Knowledge of Android and other mobile operating systems. Provide remote and on-line support. Great communication skills Knowledge of WAN, LAN and wireless This role is Monday to Friday 37.5 hours per week - You will need a full UK driving license with this role. Occasional UK Travel may be required. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
May 15, 2024
Full time
Opportunity to join a busy and vibrant IT team based in North Norwich - Anglian Group is the UK's largest home improvement company with an impressive nationwide presence we are currently looking to recruit an experienced 2nd Line Support Technician - the role will include: Provide first line support for all company users in all aspects of IT Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Assist with conception, design and implementation of any new or enhanced IT solutions Maintain the company's IT asset database Ability to work on your own initiative but also part of a team. Experience required: Knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Good knowledge of MS Exchange and Active Directory Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Knowledge of PowerShell scripting Understanding of TCP/IP. Awareness of Citrix. Knowledge of Android and other mobile operating systems. Provide remote and on-line support. Great communication skills Knowledge of WAN, LAN and wireless This role is Monday to Friday 37.5 hours per week - You will need a full UK driving license with this role. Occasional UK Travel may be required. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
As the IT Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £32,000 - £38,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
May 15, 2024
Full time
As the IT Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £32,000 - £38,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
A problem solver. Got an issue? Let me on it And you'll get given a platform to learn, develop and progress my career in a 3rd line or project role? Even better! This local IT Service Provider are looking for someone to take on a role which helps bridge the gap between the service desk and project teams, to relieve some of the pressure and escalations going to the project team. You'll help guide some junior-mid level 2nd line support engineers and help extinguish any service level fires that crop up. You'll even get involved in the delivery of ad hoc projects as they crop up. This IT Service Provider have a GREAT culture and a collaboration first vibe which is evident in their staff longevity. They hire and invest in their people. And their people get to work with the latest & greatest technologies. They'll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available. 2nd Line Support Engineer Based in Fareham, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £35,000 Required Skills: - Excellent experience of providing 2nd line support - Good experience of supporting Office 365 / Microsoft 365 and Azure - Strong experience of Windows Server domain environments, Windows 10, Office 365, - Ideally good experience of networking topology, DNS, DHCP - Ideally good experience across the wider M365, including Intune and SharePoint - Ideally experience of working for an IT Service Provider - Excellent communication & stakeholder management experience This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment. This 2nd Line Support Analyst position is looking to start ASAP, will be based in Fareham, Hampshire, paying from £28,000 - £35,000 / day (depending upon background and experience). If you are interested in applying for this position then please forward your CV to bob com To be considered for this role, you must be eligible to live and work in the UK.
May 15, 2024
Full time
A problem solver. Got an issue? Let me on it And you'll get given a platform to learn, develop and progress my career in a 3rd line or project role? Even better! This local IT Service Provider are looking for someone to take on a role which helps bridge the gap between the service desk and project teams, to relieve some of the pressure and escalations going to the project team. You'll help guide some junior-mid level 2nd line support engineers and help extinguish any service level fires that crop up. You'll even get involved in the delivery of ad hoc projects as they crop up. This IT Service Provider have a GREAT culture and a collaboration first vibe which is evident in their staff longevity. They hire and invest in their people. And their people get to work with the latest & greatest technologies. They'll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available. 2nd Line Support Engineer Based in Fareham, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £35,000 Required Skills: - Excellent experience of providing 2nd line support - Good experience of supporting Office 365 / Microsoft 365 and Azure - Strong experience of Windows Server domain environments, Windows 10, Office 365, - Ideally good experience of networking topology, DNS, DHCP - Ideally good experience across the wider M365, including Intune and SharePoint - Ideally experience of working for an IT Service Provider - Excellent communication & stakeholder management experience This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment. This 2nd Line Support Analyst position is looking to start ASAP, will be based in Fareham, Hampshire, paying from £28,000 - £35,000 / day (depending upon background and experience). If you are interested in applying for this position then please forward your CV to bob com To be considered for this role, you must be eligible to live and work in the UK.
Role: 1st Line Support Engineer Location: Redditch Salary: 22,000 - 26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: 1st Line Support Engineer Location: Redditch Salary: 22,000 - 26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Description: Senior service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri 8-5pm Duration: Permanent Salary: 40-50k DOE Role Description This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor s degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services Experience with operating systems including Windows Server 2012+ and Windows 10 Experience with PowerShell and scripting languages is a plus. Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. Experience in an MSP environment is preferred. Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. Ability to work well in a fast-paced environment, with strong problem-solving skills and the ability to work independently or as part of a team. We are looking for someone who: Has a natural aptitude for troubleshooting and problem-solving. Embraces continual change and process improvement. Can express ideas and information clearly and concisely. Plans and manages own workflow on a daily basis to ensure the achievement of KPIs Demonstrates a passion for customers and delivering service excellence. Proactively keeps up to date with technologies supported by us, including: Firewalls Network routing and switching Office 365 Enterprise Mobility & Security including Intune and Azure AD Wireless Networking Server hardware Virtualisation technologies: VMware, vSphere, Zerto MS Windows Server Hyper-V Azure Active Directory Exchange and Exchange Online SQL Teams SharePoint Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take the step up. What you can expect from us in return: We think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include: Holiday : 22 days' holiday rising to 25 days with length of service Health : A free membership to the local gym Birthdays : A free day s holiday on your birthday (or nearest Friday/Monday) Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff. Training : A tailored training plan including official vendor certifications
May 15, 2024
Full time
Job Description: Senior service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri 8-5pm Duration: Permanent Salary: 40-50k DOE Role Description This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor s degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services Experience with operating systems including Windows Server 2012+ and Windows 10 Experience with PowerShell and scripting languages is a plus. Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. Experience in an MSP environment is preferred. Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. Ability to work well in a fast-paced environment, with strong problem-solving skills and the ability to work independently or as part of a team. We are looking for someone who: Has a natural aptitude for troubleshooting and problem-solving. Embraces continual change and process improvement. Can express ideas and information clearly and concisely. Plans and manages own workflow on a daily basis to ensure the achievement of KPIs Demonstrates a passion for customers and delivering service excellence. Proactively keeps up to date with technologies supported by us, including: Firewalls Network routing and switching Office 365 Enterprise Mobility & Security including Intune and Azure AD Wireless Networking Server hardware Virtualisation technologies: VMware, vSphere, Zerto MS Windows Server Hyper-V Azure Active Directory Exchange and Exchange Online SQL Teams SharePoint Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take the step up. What you can expect from us in return: We think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include: Holiday : 22 days' holiday rising to 25 days with length of service Health : A free membership to the local gym Birthdays : A free day s holiday on your birthday (or nearest Friday/Monday) Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff. Training : A tailored training plan including official vendor certifications
Head of Group IT Service Operations As Head of Service Operations, you will lead a team responsible for managing IT Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of strong decision making and service delivery/improvement, exceptional attention to detail and a high standard of written and verbal communication skills. You will be able to work in a fast-paced environment, with a range of stakeholders, to deliver quality services to tight deadlines and contractual constraints. You will be able to prioritise, be comfortable with autonomy, and to have a 'can do' attitude at all times. Your focus within the role will be leading, motivating, and coaching IT support and operational teams, defining and managing service levels, and identifying and implementing continuous service improvements. You will maintain a culture that promotes agile delivery of services and enhancements with an automation first approach in a high velocity environment. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield or Tunbridge Wells. Key Accountabilities and Responsibilities: Implement and maintain Service Operations processes incl. incident management, problem management, change management, asset management, request management and the service desk. Identify and implement improvements to processes with in service operations. Management of 3rd Party Suppliers which support service delivery. Foster and maintain a culture of continuous improvement to ensure the services continue to meet business needs. Set Service Levels & KPIs producing regular reports measuring performance. Manage and mitigate operational risks plus compliance with security/regulatory requirements. Develop and maintain strong relationships and drive engagement with IT and business colleagues. Identify training and development opportunities and provide mentoring/coaching to enable the personal development of the IT support teams. Still be able to be hands on for IT infrastructure / IT support as needed. Skills, Experience and Knowledge Required: Must haves - Strong commercial and Strong relationship management and communication skills (both verbal and written). Excellent organisational and time management skills with the ability to prioritise work effectively. The passion, drive, and commitment to succeed in a fast-moving, highly pressured environment. Excellent critical thinking and problem-solving skills. Good data analysis, planning, and organisational skills. Excellent leadership qualities with the ability to provide direction. Preferred experience Significant experience of successfully managing IT service delivery. Significant experience of implementing, managing, and improving Service Management processes. Significant experience of leading operational people and teams. Experience with statistical analysis and data processing. Experience of successfully recruiting and retaining high calibre employees. Strong technical background, with the ability to challenge technical resources (internal and external suppliers). ITIL\ITSM accreditation or similar qualifications. Experience with cloud technologies, such as Office 365 (inc SharePoint) and Azure. Experience or knowledge equivalent to dealing with M&A activity under the service operations. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 28 days annual leave plus Bank Holidays and the ability to buy/sell five days holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model - from our Peterborough, Tunbridge Wells or Chesterfield offices Please apply with your up to date CV.
May 15, 2024
Full time
Head of Group IT Service Operations As Head of Service Operations, you will lead a team responsible for managing IT Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of strong decision making and service delivery/improvement, exceptional attention to detail and a high standard of written and verbal communication skills. You will be able to work in a fast-paced environment, with a range of stakeholders, to deliver quality services to tight deadlines and contractual constraints. You will be able to prioritise, be comfortable with autonomy, and to have a 'can do' attitude at all times. Your focus within the role will be leading, motivating, and coaching IT support and operational teams, defining and managing service levels, and identifying and implementing continuous service improvements. You will maintain a culture that promotes agile delivery of services and enhancements with an automation first approach in a high velocity environment. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield or Tunbridge Wells. Key Accountabilities and Responsibilities: Implement and maintain Service Operations processes incl. incident management, problem management, change management, asset management, request management and the service desk. Identify and implement improvements to processes with in service operations. Management of 3rd Party Suppliers which support service delivery. Foster and maintain a culture of continuous improvement to ensure the services continue to meet business needs. Set Service Levels & KPIs producing regular reports measuring performance. Manage and mitigate operational risks plus compliance with security/regulatory requirements. Develop and maintain strong relationships and drive engagement with IT and business colleagues. Identify training and development opportunities and provide mentoring/coaching to enable the personal development of the IT support teams. Still be able to be hands on for IT infrastructure / IT support as needed. Skills, Experience and Knowledge Required: Must haves - Strong commercial and Strong relationship management and communication skills (both verbal and written). Excellent organisational and time management skills with the ability to prioritise work effectively. The passion, drive, and commitment to succeed in a fast-moving, highly pressured environment. Excellent critical thinking and problem-solving skills. Good data analysis, planning, and organisational skills. Excellent leadership qualities with the ability to provide direction. Preferred experience Significant experience of successfully managing IT service delivery. Significant experience of implementing, managing, and improving Service Management processes. Significant experience of leading operational people and teams. Experience with statistical analysis and data processing. Experience of successfully recruiting and retaining high calibre employees. Strong technical background, with the ability to challenge technical resources (internal and external suppliers). ITIL\ITSM accreditation or similar qualifications. Experience with cloud technologies, such as Office 365 (inc SharePoint) and Azure. Experience or knowledge equivalent to dealing with M&A activity under the service operations. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 28 days annual leave plus Bank Holidays and the ability to buy/sell five days holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model - from our Peterborough, Tunbridge Wells or Chesterfield offices Please apply with your up to date CV.
IT Support Technician Abingdon Rd, Culham, UKFull-timeSalary: £25,030 + excellent benefits including outstanding pensionSite Location: UKAEA Culham, OxfordshireConfirmed Grade: Level 2Department: Enterprise Infrastructure Solutions Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on.Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs.UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission, UKAEA embraces core values: Innovative, Committed, Trusted, and Collaborative. Job Description As an employee of UKAEA you will benefit from:- Outstanding defined benefit pension scheme, details of which can be found at the end of this advert. - Corporate bonus scheme up to 7% and a Relocation allowance (if eligible).- Flexible working options, including family friendly policies.- Employee Assistance Programme and trained Mental Health First Aiders.- Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays.- Wide range of career development opportunities. - A vibrant culture committed to equality and being fully inclusive. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. As an IT Support Technician , you will play a pivotal role in providing 1st line (Service Desk) and 2nd line (PC Support) IT support services for business and operational IT systems.The role sits within the IT Service Desk Section in the Service management Group, under the Enterprise Infrastructure Solutions Unit, within the Computing Division, which is responsible for the centrally managed IT services and infrastructure of the UKAEA sites. This includes data networks, desktop computing, filesystems, UNIX, Linux and Windows server systems and JET data acquisition and storage tools. It also provides service desk support and operational management of UKAEA computer rooms. A key part of the role is that 'First Contact' with end users, so a high standard of communication and personal skills are required to liaise effectively with users of differing technical ability, both onsite and working remotely. The role also involves working closely with other 2nd/3rd line IT support teams to assist or escalate incidents and service requests to completion within a team environment. The role requires supporting or adhering to ITIL best practice or effective IT service management (ITSM), which helps maintain high standards of service delivery with an emphasis on timely and efficient management of incidents and service requests. Additional Responsibilities: - In person and remote IT support to staff working on site and remotely. - Provide hardware support for computer platforms; predominantly Dell, including PCs, laptops and tablets. - Provide operating system support for predominantly Microsoft Windows, but also some MacOS and Linux. - Manage tasks and activities using a range of tools and processes, including IT Service management software. - Assist with the development of processes and procedures to assist the support team tasks and activities. - Produce knowledge articles for inclusion into the ITSM tool to aid and promote user self-service. Qualifications Essential Requirements: - A-level or equivalent (e.g., Apprenticeship, BTEC, HNC) in an IT or science related subject. - Good knowledge of Microsoft Windows operating systems - Windows 10,11.- Good knowledge and experience of office-based software systems - MS Teams, Outlook, Word, Excel. - IT Security awareness - e.g., malware protection, passwords, phishing emails & keeping software up to date. Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the UKAEA careers pages.We welcome applications from under-represented groups, particularly individuals from black and other ethnic minority backgrounds, people with disabilities, and women. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organization. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the UK Government website for information on criminal records checks. If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application.
May 15, 2024
Full time
IT Support Technician Abingdon Rd, Culham, UKFull-timeSalary: £25,030 + excellent benefits including outstanding pensionSite Location: UKAEA Culham, OxfordshireConfirmed Grade: Level 2Department: Enterprise Infrastructure Solutions Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on.Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs.UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission, UKAEA embraces core values: Innovative, Committed, Trusted, and Collaborative. Job Description As an employee of UKAEA you will benefit from:- Outstanding defined benefit pension scheme, details of which can be found at the end of this advert. - Corporate bonus scheme up to 7% and a Relocation allowance (if eligible).- Flexible working options, including family friendly policies.- Employee Assistance Programme and trained Mental Health First Aiders.- Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays.- Wide range of career development opportunities. - A vibrant culture committed to equality and being fully inclusive. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. As an IT Support Technician , you will play a pivotal role in providing 1st line (Service Desk) and 2nd line (PC Support) IT support services for business and operational IT systems.The role sits within the IT Service Desk Section in the Service management Group, under the Enterprise Infrastructure Solutions Unit, within the Computing Division, which is responsible for the centrally managed IT services and infrastructure of the UKAEA sites. This includes data networks, desktop computing, filesystems, UNIX, Linux and Windows server systems and JET data acquisition and storage tools. It also provides service desk support and operational management of UKAEA computer rooms. A key part of the role is that 'First Contact' with end users, so a high standard of communication and personal skills are required to liaise effectively with users of differing technical ability, both onsite and working remotely. The role also involves working closely with other 2nd/3rd line IT support teams to assist or escalate incidents and service requests to completion within a team environment. The role requires supporting or adhering to ITIL best practice or effective IT service management (ITSM), which helps maintain high standards of service delivery with an emphasis on timely and efficient management of incidents and service requests. Additional Responsibilities: - In person and remote IT support to staff working on site and remotely. - Provide hardware support for computer platforms; predominantly Dell, including PCs, laptops and tablets. - Provide operating system support for predominantly Microsoft Windows, but also some MacOS and Linux. - Manage tasks and activities using a range of tools and processes, including IT Service management software. - Assist with the development of processes and procedures to assist the support team tasks and activities. - Produce knowledge articles for inclusion into the ITSM tool to aid and promote user self-service. Qualifications Essential Requirements: - A-level or equivalent (e.g., Apprenticeship, BTEC, HNC) in an IT or science related subject. - Good knowledge of Microsoft Windows operating systems - Windows 10,11.- Good knowledge and experience of office-based software systems - MS Teams, Outlook, Word, Excel. - IT Security awareness - e.g., malware protection, passwords, phishing emails & keeping software up to date. Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the UKAEA careers pages.We welcome applications from under-represented groups, particularly individuals from black and other ethnic minority backgrounds, people with disabilities, and women. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organization. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the UK Government website for information on criminal records checks. If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application.
CENTRAL BEDFORDSHIRE COUNCIL
Shefford, Bedfordshire
Central Bedfordshire Council are seeking experienced Network Engineers to support our key projects and work streams. This is a 12 months contract role on a hybrid working basis. Due to the nature of the work, you will be required to work frequently at a CBC location. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Key Responsibilities: You will have a critical role in moving our data centres into the cloud as well as improving our networks and telephony to key service areas and sites Design, develop, implement and maintain the council's Azure-cloud network environment providing IAAS and PAAS instances, along with connections to remote sites and third parties Maintain, support and develop Cisco and Fortinet firewalls in our on-premises datacentre, our local sites, and in the Azure cloud Maintain, support and develop switching, routing and wifi solutions across our sites across the Council area, including libraries, leisure centres, day centres and staff offices Support and develop our Teams telephony solution with contact centre integration Develop, implement and maintain IT wifi network solutions to new sites and service areas, such as wifi to new sites and connectivity to new providers Develop, implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in configuring and supporting Azure Network environments An expert supporting contact centre and Voice AI solutions such as those provided by Cirrus and AWS Expertise in providing 3rd line Network and Telephony support Excellent technical and customer skills, acting as a specialist to provide professional advice to IT colleagues and swift resolution of third-line incidents and requests to our staff Qualifications: Cisco CCNA and upwards Fortinet Certified Professional Microsoft Teams administrator This is an opportunity to be involved in developing our new Azure platform which will host all our systems. You will work with tools across Microsoft's cloud platform along with cloud based firewall solutions. You will also manage, maintain and improve our more traditional switching and edge devices and the internet connectivity to sites across the Council. It is a challenging and rewarding role within a supportive team environment and you will have a chance to make a significant impact on Central Bedfordshire Council's IT network. This role is covered by the Code of practice of the English language requirements for public sector workers. This post is subject to the disclosure of criminal records. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance Staff electric vehicle (EV) leasing scheme at competitive rates (permanent staff only) A comprehensive IT package Annually paid social work fees for qualified social workers in adults and children's (including senior practitioners) and Team Managers where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Network Administrator, Network Technician, Network Analyst, Network Specialist, Network Architect, Systems Engineer, IT Infrastructure Engineer, Network Operations Engineer, Network Support Engineer, IT Network Consultant will also be considered.
May 15, 2024
Full time
Central Bedfordshire Council are seeking experienced Network Engineers to support our key projects and work streams. This is a 12 months contract role on a hybrid working basis. Due to the nature of the work, you will be required to work frequently at a CBC location. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Key Responsibilities: You will have a critical role in moving our data centres into the cloud as well as improving our networks and telephony to key service areas and sites Design, develop, implement and maintain the council's Azure-cloud network environment providing IAAS and PAAS instances, along with connections to remote sites and third parties Maintain, support and develop Cisco and Fortinet firewalls in our on-premises datacentre, our local sites, and in the Azure cloud Maintain, support and develop switching, routing and wifi solutions across our sites across the Council area, including libraries, leisure centres, day centres and staff offices Support and develop our Teams telephony solution with contact centre integration Develop, implement and maintain IT wifi network solutions to new sites and service areas, such as wifi to new sites and connectivity to new providers Develop, implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in configuring and supporting Azure Network environments An expert supporting contact centre and Voice AI solutions such as those provided by Cirrus and AWS Expertise in providing 3rd line Network and Telephony support Excellent technical and customer skills, acting as a specialist to provide professional advice to IT colleagues and swift resolution of third-line incidents and requests to our staff Qualifications: Cisco CCNA and upwards Fortinet Certified Professional Microsoft Teams administrator This is an opportunity to be involved in developing our new Azure platform which will host all our systems. You will work with tools across Microsoft's cloud platform along with cloud based firewall solutions. You will also manage, maintain and improve our more traditional switching and edge devices and the internet connectivity to sites across the Council. It is a challenging and rewarding role within a supportive team environment and you will have a chance to make a significant impact on Central Bedfordshire Council's IT network. This role is covered by the Code of practice of the English language requirements for public sector workers. This post is subject to the disclosure of criminal records. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance Staff electric vehicle (EV) leasing scheme at competitive rates (permanent staff only) A comprehensive IT package Annually paid social work fees for qualified social workers in adults and children's (including senior practitioners) and Team Managers where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Network Administrator, Network Technician, Network Analyst, Network Specialist, Network Architect, Systems Engineer, IT Infrastructure Engineer, Network Operations Engineer, Network Support Engineer, IT Network Consultant will also be considered.
Technical Support Engineer I am looking for a fast thinking, technically skilled Engineer to welcome to my clients team! My client are a Software Development company and you would be joining a small close-knit team. My client is looking for a really impressionable character who wants to hit the ground running, grow and really develop within their next company! Working closely with a Senior Engineer within the company, this role will require an Engineer who is willing to tackle tickets they may not have dealt with in the past, and to learn from the Senior Engineer moving forward to tackle more advanced tickets. Role: Technical Support Engineer Salary : up to 30,000 Location: Leicester Daily Duties: Providing technical support clients and end users. Tackling as many support tickets as possible, be an escalation point to the senior engineers when needed. Creating forms and templates for senior engineers. Occasional sales support. Collaborating with other Engineers to resolve technical issues. Technical Skills: Experience within a Technical role previously, providing support to clients and end users. SQL Server & SQL Scripting Microsoft Azure / Entra ID JavaScript Locations: Leicester, Anstey, Groby, Ratby, Glenfield, Cropston, Thurcaston, Birstall, Thurmaston, Leicester Forest East, Kirby Muxloe. Key Words: SQL, JavaScript, Java, Technical Support, IT, ICT, CRM, ERP, 2nd Line, 3rd Line, IT Engineer, IT Technician, Technical Support Engineer, Technical Support Technician, Managed Solutions.
May 15, 2024
Full time
Technical Support Engineer I am looking for a fast thinking, technically skilled Engineer to welcome to my clients team! My client are a Software Development company and you would be joining a small close-knit team. My client is looking for a really impressionable character who wants to hit the ground running, grow and really develop within their next company! Working closely with a Senior Engineer within the company, this role will require an Engineer who is willing to tackle tickets they may not have dealt with in the past, and to learn from the Senior Engineer moving forward to tackle more advanced tickets. Role: Technical Support Engineer Salary : up to 30,000 Location: Leicester Daily Duties: Providing technical support clients and end users. Tackling as many support tickets as possible, be an escalation point to the senior engineers when needed. Creating forms and templates for senior engineers. Occasional sales support. Collaborating with other Engineers to resolve technical issues. Technical Skills: Experience within a Technical role previously, providing support to clients and end users. SQL Server & SQL Scripting Microsoft Azure / Entra ID JavaScript Locations: Leicester, Anstey, Groby, Ratby, Glenfield, Cropston, Thurcaston, Birstall, Thurmaston, Leicester Forest East, Kirby Muxloe. Key Words: SQL, JavaScript, Java, Technical Support, IT, ICT, CRM, ERP, 2nd Line, 3rd Line, IT Engineer, IT Technician, Technical Support Engineer, Technical Support Technician, Managed Solutions.
Applications Engineer BMS Industry Manchester Area Days - Flexible Working Hours Benefits £45,000 - £50,000 Pension, Life Assurance Attendance Bonus Lucrative Holidays Due to continued expansion across the business, our client, a market leading business is seeking to enhance its team with an application engineer. This is a brand new role with lots of autonomy within an expanding business which would offer excellent progression for the right candidate! This role offers the opportunity to work for a true market leader and established global brand. With progressive training and development this role allows potential promotion in the longer term. With a long established presence on a UK wide scale and a consistent order book this opportunity will appeal to a candidate looking for job security and a technical challenge. Role Description Writing software and strategy for projects Working with Trend ,Tridium And Siemens Systems Working with instrumentation and integration of 3rd part systems and modification of BMS strategies Support the First Line support Technician with resolving remote issues Producing graphics Working with sales, projects and design and commissioning engineers Adhoc travel for onsite software and assisting commissioning Skills and Qualifications Excellent opportunity for a Commissioning engineer with strong software knowledge Knowledge of control panels Team work and strong communication skills Ability to work independently Company Information As a business our client is a market leading manufacturing company with a strong presence on both a UK and global scale. With a growing portfolio of clients and plans to expand even further this role provides a stable and secure opportunity in the present economic market. To apply please email your CV / resume to . Hunter Selection recruit Engineering professionals in Design, Manufacturing, Field Service, Electrical & Electronic Engineering, Production, Purchasing, Manufacturing, and Mechanical Engineering If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 14, 2024
Full time
Applications Engineer BMS Industry Manchester Area Days - Flexible Working Hours Benefits £45,000 - £50,000 Pension, Life Assurance Attendance Bonus Lucrative Holidays Due to continued expansion across the business, our client, a market leading business is seeking to enhance its team with an application engineer. This is a brand new role with lots of autonomy within an expanding business which would offer excellent progression for the right candidate! This role offers the opportunity to work for a true market leader and established global brand. With progressive training and development this role allows potential promotion in the longer term. With a long established presence on a UK wide scale and a consistent order book this opportunity will appeal to a candidate looking for job security and a technical challenge. Role Description Writing software and strategy for projects Working with Trend ,Tridium And Siemens Systems Working with instrumentation and integration of 3rd part systems and modification of BMS strategies Support the First Line support Technician with resolving remote issues Producing graphics Working with sales, projects and design and commissioning engineers Adhoc travel for onsite software and assisting commissioning Skills and Qualifications Excellent opportunity for a Commissioning engineer with strong software knowledge Knowledge of control panels Team work and strong communication skills Ability to work independently Company Information As a business our client is a market leading manufacturing company with a strong presence on both a UK and global scale. With a growing portfolio of clients and plans to expand even further this role provides a stable and secure opportunity in the present economic market. To apply please email your CV / resume to . Hunter Selection recruit Engineering professionals in Design, Manufacturing, Field Service, Electrical & Electronic Engineering, Production, Purchasing, Manufacturing, and Mechanical Engineering If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.