Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH 60,000 to 65,000 + 4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around 80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the companys future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks - Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH 60,000 to 65,000 + 4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
May 14, 2024
Full time
Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH 60,000 to 65,000 + 4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around 80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the companys future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks - Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH 60,000 to 65,000 + 4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the company's future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
May 13, 2024
Full time
Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the company's future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
Who are we? Our team is the first in the world to use autonomous vehicles on public roads using end-to-end deep learning. With our multi-national world-class technical team, we're building things differently. We don't think it's scalable to tell an algorithm how to drive through hand-coded rules and expensive HD maps. Instead, we believe that machine learning algorithms learning from experience and data will allow our driver to be more intelligent and capable of easily adapting to new environments. Our aim is to be the future of self-driving cars: the first to deploy in 100 cities across the world bringing autonomy to everyone, everywhere. The impact you will have As a simulation software engineer, you'll be contributing to a world class simulation platform supporting the development and evaluation of Wayve's driving stack. Your focus will be on emulating the robot, from sensors to vehicle dynamics to ensure that our simulation results give as accurate a representation of the real world as possible. Wayve's approach to autonomous driving presents unique challenges for simulation. Our end to end driving stack requires a simulator that is both highly realistic and highly descriptive. Our approach to simulation brings together a combination of classical simulation techniques with cutting edge developments in machine learning to represent the real world in high fidelity at scale. You'll be working closely with our robotics, research, platform and data teams, as well as the rest of the Simulation team to model behaviour, timings and physics of physical systems and integrating these into the simulation stack. Challenges you will own Ensuring real world sensors are effectively emulated, including timing and noise Working with robotics to effectively model the vehicle dynamics of simulated agents Modelling the inputs/outputs and flow of information to and from the driving intelligence Effectively integrating the components of the simulated robot into the simulation stack Maintaining effective metrics to ensure fidelity of the robot emulation About you Essential: Ability to model complex dynamic systems in software Experience working with robotics systems Knowledge of concurrent, parallel and distributed computing Experience in building simulation systems Experience with writing efficient and performant software systems Experience pybinding C++/Rust functions Knowledge of software engineering practices - what makes code reusable and extensible Desirable: Experience with simulating / modelling of the dynamics of vehicles and robots. Experience with simulating / modelling of real sensors (lidar, radar, gnss, etc ), including modelling noise Some knowledge of control systems Our offer: A position to shape the future of autonomous driving, and thus to tackle one of the biggest challenges of our time Immersion in a team of world-class researchers, engineers and entrepreneurs Competitive compensation and stock options On-site chef and bar, lots of fun socials, a workplace nursery scheme and more! Help relocating to London, with visa sponsorship Flexible working hours - we trust you to do your job well, at times that suit you and your team. Wayve is built by people from all walks of life. We believe that it is our differences that make us stronger, and our unique perspectives and backgrounds that allow us to build something different. We are proud to be an equal opportunities workplace, where we don't just embrace diversity but nurture it - so that we all thrive and grow.
May 12, 2024
Full time
Who are we? Our team is the first in the world to use autonomous vehicles on public roads using end-to-end deep learning. With our multi-national world-class technical team, we're building things differently. We don't think it's scalable to tell an algorithm how to drive through hand-coded rules and expensive HD maps. Instead, we believe that machine learning algorithms learning from experience and data will allow our driver to be more intelligent and capable of easily adapting to new environments. Our aim is to be the future of self-driving cars: the first to deploy in 100 cities across the world bringing autonomy to everyone, everywhere. The impact you will have As a simulation software engineer, you'll be contributing to a world class simulation platform supporting the development and evaluation of Wayve's driving stack. Your focus will be on emulating the robot, from sensors to vehicle dynamics to ensure that our simulation results give as accurate a representation of the real world as possible. Wayve's approach to autonomous driving presents unique challenges for simulation. Our end to end driving stack requires a simulator that is both highly realistic and highly descriptive. Our approach to simulation brings together a combination of classical simulation techniques with cutting edge developments in machine learning to represent the real world in high fidelity at scale. You'll be working closely with our robotics, research, platform and data teams, as well as the rest of the Simulation team to model behaviour, timings and physics of physical systems and integrating these into the simulation stack. Challenges you will own Ensuring real world sensors are effectively emulated, including timing and noise Working with robotics to effectively model the vehicle dynamics of simulated agents Modelling the inputs/outputs and flow of information to and from the driving intelligence Effectively integrating the components of the simulated robot into the simulation stack Maintaining effective metrics to ensure fidelity of the robot emulation About you Essential: Ability to model complex dynamic systems in software Experience working with robotics systems Knowledge of concurrent, parallel and distributed computing Experience in building simulation systems Experience with writing efficient and performant software systems Experience pybinding C++/Rust functions Knowledge of software engineering practices - what makes code reusable and extensible Desirable: Experience with simulating / modelling of the dynamics of vehicles and robots. Experience with simulating / modelling of real sensors (lidar, radar, gnss, etc ), including modelling noise Some knowledge of control systems Our offer: A position to shape the future of autonomous driving, and thus to tackle one of the biggest challenges of our time Immersion in a team of world-class researchers, engineers and entrepreneurs Competitive compensation and stock options On-site chef and bar, lots of fun socials, a workplace nursery scheme and more! Help relocating to London, with visa sponsorship Flexible working hours - we trust you to do your job well, at times that suit you and your team. Wayve is built by people from all walks of life. We believe that it is our differences that make us stronger, and our unique perspectives and backgrounds that allow us to build something different. We are proud to be an equal opportunities workplace, where we don't just embrace diversity but nurture it - so that we all thrive and grow.
We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 12, 2024
Full time
We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
We're building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible. We obsess about building the future of food, whilst using our network as a force for good. We're at the forefront of an industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers. Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact. Firstly, the impact that working here will have on your development, allowing you to grow faster than you might elsewhere; secondly, the impact that you can have on Deliveroo, leaving your mark as we scale; and finally, being part of something bigger, through the impact that we make together in our marketplace and communities. What you'll do? As a Software Engineer at Deliveroo, your individual work contributes to achieving goals in across your team. While you will work with your team and you may lead projects, some of your work will contribute outside of your direct remit. You will report to managers and group leads and together deliver the results. Technical Execution: You will improve code structure, have an impact on architecture, and review code of any scope produced by your team. You'll aim to simplify the maintenance and operation of production systems, visibility, operational readiness, and health of your team's systems. As well as leading from the front regarding technical execution, you'll build relationships with other engineering teams and, identify collaboration opportunities. You'll own larger pieces of work, assist with design and technical / implementation choices and influence the roadmap within your team. You will take an active role in the hiring process and conducting engineering interviews. This will also extend to the current team where you will support the personal growth of colleagues, encouraging efficiency in their roles. We want to emphasise that we don't expect you to meet all of the below but would love you to have experience in some of these areas. Take pride in readable, well-designed and well-tested software 3+ years of experience in building Android applications at scale Kotlin and/or Java experience Accomplished in scaling Android architecture 3+ years of experience with Android development tools like Android Studio Working in a cross-functional team Knowledge of the Android SDK and AndroidX Interested in writing Kotlin Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups in an incredibly exciting space. Please click here to view our candidate privacy policy. Do you require visa sponsorship to work in the UK? Voluntary Demographic Survey (UK) These questions are voluntary, and help us understand more about our candidates. One of our core values at Deliveroo is We celebrate difference , and we are always working to make sure our hiring processes are equitable and inclusive. By answering the questions below, you'll help us do that. Your responses are confidential, will not be tied to your application, and has no bearing on your candidacy. We only use aggregated demographic data to measure the performance of recruiting efforts. How would you describe your gender identity? (Select one) Female Male Non-binary / non-conforming Prefer to self-describe I don't wish to answer What is your sexual orientation? (Select one) Heterosexual / Straight Gay / Lesbian Bisexual Prefer to self-describe I don't wish to answer Would you say you have a disability? (Select one) Yes, I have a disability No, I do not have a disability I don't wish to answer How would your describe your ethnicity? (Select one) Asian: Bangladeshi Asian: Chinese Asian: Indian Asian: Pakistani Asian: Other Black: African Black: Caribbean Black: Other Mixed ethnic groups White: British White: Irish White: Other Any other ethnic group I don't wish to answer Would you describe yourself as neurodivergent? (Select one) Yes No I don't wish to answer What was the occupation of your main household earner when you were aged 14? (Select one) Modern professional & traditional professional occupations such as: teacher, nurse, physiotherapist, social worker, musician, police officer (sergeant or above), software designer, accountant, solicitor, medical practitioner, scientist, civil / mechanical Senior, middle or junior managers or administrators such as: finance manager, chief executive, large business owner, office manager, retail manager, bank manager, restaurant manager, warehouse manager. Clerical and intermediate occupations such as: secretary, personal assistant, call centre agent, clerical worker, nursery nurse. Technical and craft occupations such as: motor mechanic, plumber, printer, electrician, gardener, train driver. Routine, semi-routine manual and service occupations such as: postal worker, machine operative, security guard, caretaker, farm worker, catering assistant, sales assistant, HGV driver, cleaner, porter, packer, labourer, waiter/waitress, bar staff. Long-term unemployed (claimed Jobseeker's Allowance or earlier unemployment benefit for more than a year). Small business owners who employed less than 25 people such as: corner shop owners, small plumbing companies, retail shop owner, single restaurant or cafe owner, taxi owner, garage owner. Other such as: retired, this question does not apply to me, I don't know. I don't wish to answer
May 12, 2024
Full time
We're building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible. We obsess about building the future of food, whilst using our network as a force for good. We're at the forefront of an industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers. Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact. Firstly, the impact that working here will have on your development, allowing you to grow faster than you might elsewhere; secondly, the impact that you can have on Deliveroo, leaving your mark as we scale; and finally, being part of something bigger, through the impact that we make together in our marketplace and communities. What you'll do? As a Software Engineer at Deliveroo, your individual work contributes to achieving goals in across your team. While you will work with your team and you may lead projects, some of your work will contribute outside of your direct remit. You will report to managers and group leads and together deliver the results. Technical Execution: You will improve code structure, have an impact on architecture, and review code of any scope produced by your team. You'll aim to simplify the maintenance and operation of production systems, visibility, operational readiness, and health of your team's systems. As well as leading from the front regarding technical execution, you'll build relationships with other engineering teams and, identify collaboration opportunities. You'll own larger pieces of work, assist with design and technical / implementation choices and influence the roadmap within your team. You will take an active role in the hiring process and conducting engineering interviews. This will also extend to the current team where you will support the personal growth of colleagues, encouraging efficiency in their roles. We want to emphasise that we don't expect you to meet all of the below but would love you to have experience in some of these areas. Take pride in readable, well-designed and well-tested software 3+ years of experience in building Android applications at scale Kotlin and/or Java experience Accomplished in scaling Android architecture 3+ years of experience with Android development tools like Android Studio Working in a cross-functional team Knowledge of the Android SDK and AndroidX Interested in writing Kotlin Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups in an incredibly exciting space. Please click here to view our candidate privacy policy. Do you require visa sponsorship to work in the UK? Voluntary Demographic Survey (UK) These questions are voluntary, and help us understand more about our candidates. One of our core values at Deliveroo is We celebrate difference , and we are always working to make sure our hiring processes are equitable and inclusive. By answering the questions below, you'll help us do that. Your responses are confidential, will not be tied to your application, and has no bearing on your candidacy. We only use aggregated demographic data to measure the performance of recruiting efforts. How would you describe your gender identity? (Select one) Female Male Non-binary / non-conforming Prefer to self-describe I don't wish to answer What is your sexual orientation? (Select one) Heterosexual / Straight Gay / Lesbian Bisexual Prefer to self-describe I don't wish to answer Would you say you have a disability? (Select one) Yes, I have a disability No, I do not have a disability I don't wish to answer How would your describe your ethnicity? (Select one) Asian: Bangladeshi Asian: Chinese Asian: Indian Asian: Pakistani Asian: Other Black: African Black: Caribbean Black: Other Mixed ethnic groups White: British White: Irish White: Other Any other ethnic group I don't wish to answer Would you describe yourself as neurodivergent? (Select one) Yes No I don't wish to answer What was the occupation of your main household earner when you were aged 14? (Select one) Modern professional & traditional professional occupations such as: teacher, nurse, physiotherapist, social worker, musician, police officer (sergeant or above), software designer, accountant, solicitor, medical practitioner, scientist, civil / mechanical Senior, middle or junior managers or administrators such as: finance manager, chief executive, large business owner, office manager, retail manager, bank manager, restaurant manager, warehouse manager. Clerical and intermediate occupations such as: secretary, personal assistant, call centre agent, clerical worker, nursery nurse. Technical and craft occupations such as: motor mechanic, plumber, printer, electrician, gardener, train driver. Routine, semi-routine manual and service occupations such as: postal worker, machine operative, security guard, caretaker, farm worker, catering assistant, sales assistant, HGV driver, cleaner, porter, packer, labourer, waiter/waitress, bar staff. Long-term unemployed (claimed Jobseeker's Allowance or earlier unemployment benefit for more than a year). Small business owners who employed less than 25 people such as: corner shop owners, small plumbing companies, retail shop owner, single restaurant or cafe owner, taxi owner, garage owner. Other such as: retired, this question does not apply to me, I don't know. I don't wish to answer
About Natural HR Natural HR is an all-in-one cloud HR and payroll software provider partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. About the role The role of the Software Support Agent is to assist our customers in getting the most out of our software and troubleshooting day-to-day queries whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you will work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. This role is office-based in Birmingham City Centre, working 37.5 hours per week with Tuesdays to Thursdays working in the office and Mondays and Fridays working from home. RESPONSIBILITIES Customer Support The majority of your time in the role will be spent on the following activities: 1st line support - responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers Ensuring new customers recently completing implementation are monitored and their incoming adequately resolved Ensure all incoming is assigned within the agreed first response SLA time Identifying tickets for escalation and informing the senior support consultants and Software Support Manager Identifying any team training requirements based on incoming and questions asked by fellow team members Reviewing the no search results for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution Providing customer support via online meetings/screen-sharing as and when required to identify customer issues or demonstrate "how to" perform specific tasks within our system Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions Creating and updating knowledge base and support content based on your customer interactions and newly released features to guide customers through using specific areas of our software Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated You are responsible for the security of your physical environments where information is stored and/or processed. You are also responsible for the operational security of the information systems you use. You must adhere to all information security procedures including the maintenance of data, confidentiality, and data integrity Learning and Development Ensure you have diarised commitments to your learning and development, including attending/watching product training webinars and recordings Keep up to date with our product updates Take responsibility for your own training needs and discuss these needs with the Support Desk Manager COMPETENCIES Excellent customer service skills - you will be committed to delivering the best possible customer experience and exceeding customer expectations You will display high levels of integrity and always consider the security of our business and our customers' data Technical ability - you will be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers An organised and methodical approach to work with the ability to stay calm under pressure as you'll balance an existing caseload with new support tickets coming in (20-30 tickets per day) Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills - you will be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills - you will be proficient in Microsoft Office, in particular, Excel, and have used other HR/Payroll or cloud business tools. ROLE REQUIREMENTS Required: A background in customer service Experience and/or an interest in technology Desirable: Experience in supporting other HR/payroll/ERP systems SQL and basic HTML knowledge. This job description is not exhaustive and additional duties may be required from time to time. Zellis: Zellis is the leading provider of payroll and HR solutions for the UK & Ireland. Together with Benefex and Moorepay we form the Zellis Group, serving a vast array of companies across every vertical and industry. Our purpose is to make people feel appreciated for the work they do - through precision, choice, and magic. We have over 50 years of heritage and industry experience - and we've been ahead of the curve throughout. More than half a century ago, we were founded as Peterborough Data Processing. Quite a lot has changed since then - not least our name. We were acquired by Northgate, becoming NorthgateArinso in 2007 and NGA Human Resources UK and Ireland in 2014, where we were joined by Moorepay. In 2018, the UK and Ireland division was sold to Bain Capital and now we operate as a standalone company, Zellis. After acquiring Benefex, we're now even better equipped to serve the complex needs of our customers.
May 10, 2024
Full time
About Natural HR Natural HR is an all-in-one cloud HR and payroll software provider partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. About the role The role of the Software Support Agent is to assist our customers in getting the most out of our software and troubleshooting day-to-day queries whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you will work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. This role is office-based in Birmingham City Centre, working 37.5 hours per week with Tuesdays to Thursdays working in the office and Mondays and Fridays working from home. RESPONSIBILITIES Customer Support The majority of your time in the role will be spent on the following activities: 1st line support - responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers Ensuring new customers recently completing implementation are monitored and their incoming adequately resolved Ensure all incoming is assigned within the agreed first response SLA time Identifying tickets for escalation and informing the senior support consultants and Software Support Manager Identifying any team training requirements based on incoming and questions asked by fellow team members Reviewing the no search results for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution Providing customer support via online meetings/screen-sharing as and when required to identify customer issues or demonstrate "how to" perform specific tasks within our system Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions Creating and updating knowledge base and support content based on your customer interactions and newly released features to guide customers through using specific areas of our software Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated You are responsible for the security of your physical environments where information is stored and/or processed. You are also responsible for the operational security of the information systems you use. You must adhere to all information security procedures including the maintenance of data, confidentiality, and data integrity Learning and Development Ensure you have diarised commitments to your learning and development, including attending/watching product training webinars and recordings Keep up to date with our product updates Take responsibility for your own training needs and discuss these needs with the Support Desk Manager COMPETENCIES Excellent customer service skills - you will be committed to delivering the best possible customer experience and exceeding customer expectations You will display high levels of integrity and always consider the security of our business and our customers' data Technical ability - you will be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers An organised and methodical approach to work with the ability to stay calm under pressure as you'll balance an existing caseload with new support tickets coming in (20-30 tickets per day) Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills - you will be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills - you will be proficient in Microsoft Office, in particular, Excel, and have used other HR/Payroll or cloud business tools. ROLE REQUIREMENTS Required: A background in customer service Experience and/or an interest in technology Desirable: Experience in supporting other HR/payroll/ERP systems SQL and basic HTML knowledge. This job description is not exhaustive and additional duties may be required from time to time. Zellis: Zellis is the leading provider of payroll and HR solutions for the UK & Ireland. Together with Benefex and Moorepay we form the Zellis Group, serving a vast array of companies across every vertical and industry. Our purpose is to make people feel appreciated for the work they do - through precision, choice, and magic. We have over 50 years of heritage and industry experience - and we've been ahead of the curve throughout. More than half a century ago, we were founded as Peterborough Data Processing. Quite a lot has changed since then - not least our name. We were acquired by Northgate, becoming NorthgateArinso in 2007 and NGA Human Resources UK and Ireland in 2014, where we were joined by Moorepay. In 2018, the UK and Ireland division was sold to Bain Capital and now we operate as a standalone company, Zellis. After acquiring Benefex, we're now even better equipped to serve the complex needs of our customers.
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project / business area / vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (i.e. you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
May 10, 2024
Full time
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project / business area / vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (i.e. you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
Job title: Customer Helpdesk Support Agent Salary: 20,000 - 24,000 Location: Office - Kings Hill, Kent Schedule: Monday - Friday, flexible working hours between 08.00-18.00, 7.5 hours per day, 37.5 hours per week. Shift Patterns: 8:00-16:00, 9:00-17:00, 10-18:00 and weekend work included. About you Do you have previous customer service experience and would like to step into a technical helpdesk position? We are looking for Customer Helpdesk Technican's who will provide our customers with quick concise diagnostics and technical support who are experiencing issues with their broadband service. This is a training opportunity for those who are interested in learning more about telecoms! The role: Working as part of the Technical Support Team your role will be pivotal in keeping our customer connected to their broadband. You will provide a world class customer service and manage customer incidents and reassuring the customer by providing speedy resolutions with their broadband, phone line, fibre broadband and WIFI and router issues to deliver excellent customer service resolution in superspeed time by; Respond to customers within the agreed target times when service issues are detected and communicate to the customer through various technologies, for example, phone, e-mail and webchat, until resolution. Manage tickets assigned, logging and keeping records of customer services issues and solutions in the helpdesk ticketing system, ensuring all is up to date. Diagnose, log, action and follow through to resolution all faults and requests, including escalations whilst keeping the customer informed and where fault cannot be fixed remotely escalate to field engineers. Escalate service users to second and third line support engineers when appropriate for swift resolution Liaise with third party telecommunication providers to achieve a swift and satisfactory resolution for all customers. Skills and Experience Experience in a customer service, call centre environment or first line support ideally in telecommunications industry would be preferred but not essential. Delivering exceptional high quality standard customer service, technical support and stiving to improve customer service experience. Working in a fast paced environment, experience to adapt to each circumstance to win over customers and overcome challenges. Excellent communications skills, verbal, listening, written and being able to talk through the customer through the required steps to resolve issues Have a desire to learn and develop knowledge about broadband, WIFI, Routers and also how the Trooli network works Good level of knowledge with IT literacy and technical understanding and logical thinker Excellent attention to detail, and analytical thinking Qualifications: Ideally you will have one of the following qualifications or equivalent experience: Educated to GCSE or equivalent, ideally grade C and above with math, English, and IT or Science NVQ level 1, 2 or 3 in Customer services would be beneficial Network Engineer qualification computer software/systems engineer, computer systems and networks At Trooli we work hard to create an inclusive, collaborative and rewarding environment where you are encouraged to make a difference and achieve great things. We welcome applicants who struggle to apply online to contact for a chat or email us directly to (url removed). We will make any reasonable adjustments to working environments to ensure all employees are included and can work safely.
May 10, 2024
Full time
Job title: Customer Helpdesk Support Agent Salary: 20,000 - 24,000 Location: Office - Kings Hill, Kent Schedule: Monday - Friday, flexible working hours between 08.00-18.00, 7.5 hours per day, 37.5 hours per week. Shift Patterns: 8:00-16:00, 9:00-17:00, 10-18:00 and weekend work included. About you Do you have previous customer service experience and would like to step into a technical helpdesk position? We are looking for Customer Helpdesk Technican's who will provide our customers with quick concise diagnostics and technical support who are experiencing issues with their broadband service. This is a training opportunity for those who are interested in learning more about telecoms! The role: Working as part of the Technical Support Team your role will be pivotal in keeping our customer connected to their broadband. You will provide a world class customer service and manage customer incidents and reassuring the customer by providing speedy resolutions with their broadband, phone line, fibre broadband and WIFI and router issues to deliver excellent customer service resolution in superspeed time by; Respond to customers within the agreed target times when service issues are detected and communicate to the customer through various technologies, for example, phone, e-mail and webchat, until resolution. Manage tickets assigned, logging and keeping records of customer services issues and solutions in the helpdesk ticketing system, ensuring all is up to date. Diagnose, log, action and follow through to resolution all faults and requests, including escalations whilst keeping the customer informed and where fault cannot be fixed remotely escalate to field engineers. Escalate service users to second and third line support engineers when appropriate for swift resolution Liaise with third party telecommunication providers to achieve a swift and satisfactory resolution for all customers. Skills and Experience Experience in a customer service, call centre environment or first line support ideally in telecommunications industry would be preferred but not essential. Delivering exceptional high quality standard customer service, technical support and stiving to improve customer service experience. Working in a fast paced environment, experience to adapt to each circumstance to win over customers and overcome challenges. Excellent communications skills, verbal, listening, written and being able to talk through the customer through the required steps to resolve issues Have a desire to learn and develop knowledge about broadband, WIFI, Routers and also how the Trooli network works Good level of knowledge with IT literacy and technical understanding and logical thinker Excellent attention to detail, and analytical thinking Qualifications: Ideally you will have one of the following qualifications or equivalent experience: Educated to GCSE or equivalent, ideally grade C and above with math, English, and IT or Science NVQ level 1, 2 or 3 in Customer services would be beneficial Network Engineer qualification computer software/systems engineer, computer systems and networks At Trooli we work hard to create an inclusive, collaborative and rewarding environment where you are encouraged to make a difference and achieve great things. We welcome applicants who struggle to apply online to contact for a chat or email us directly to (url removed). We will make any reasonable adjustments to working environments to ensure all employees are included and can work safely.
Our client, a well-established Estate Agents is looking for an experienced IT Developer to join their fast-paced and dynamic development team in Bracknell. As a Developer, you will gain exposure to a wide range of exciting and cutting-edge technologies and will be involved in supporting existing systems across several products as well as the development of new functionality. Working hours of an IT Developer: Monday to Friday 9 am 6 pm In return our clients are offering the successful IT Developer: Up to £40,000 basic Hybrid working Career Progression Ideally, to be considered for the IT Developer role you must have the following: At least 2 years commercial software development experience Able to work well in a team as well as individually Highly organised and time efficient Excellent documentation skills Strong analytical, mathematical, and problem-solving skills Strong communication skills both written and verbal Key tasks of an IT Developer will include, but will not be limited to: Analyse, design, and code new software modules as per the agreed technical specifications. Create and maintain program documentation and version release notes. Perform first level testing of your own projects and second level testing of modules developed by other team members. Ensure new functions are compatible with the existing systems Due to the high amounts of applications if you have not been contacted within 7 days, please consider your application unsuccessful. This job has been posted by GCB Agency Recruitment Ltd, acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.
May 10, 2024
Full time
Our client, a well-established Estate Agents is looking for an experienced IT Developer to join their fast-paced and dynamic development team in Bracknell. As a Developer, you will gain exposure to a wide range of exciting and cutting-edge technologies and will be involved in supporting existing systems across several products as well as the development of new functionality. Working hours of an IT Developer: Monday to Friday 9 am 6 pm In return our clients are offering the successful IT Developer: Up to £40,000 basic Hybrid working Career Progression Ideally, to be considered for the IT Developer role you must have the following: At least 2 years commercial software development experience Able to work well in a team as well as individually Highly organised and time efficient Excellent documentation skills Strong analytical, mathematical, and problem-solving skills Strong communication skills both written and verbal Key tasks of an IT Developer will include, but will not be limited to: Analyse, design, and code new software modules as per the agreed technical specifications. Create and maintain program documentation and version release notes. Perform first level testing of your own projects and second level testing of modules developed by other team members. Ensure new functions are compatible with the existing systems Due to the high amounts of applications if you have not been contacted within 7 days, please consider your application unsuccessful. This job has been posted by GCB Agency Recruitment Ltd, acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.
IT Support Analyst / IT Support Engineer Gerrard White Consulting are currently seeking an IT Support Administrator to provide 1st line support to users across the organisation. This will include: Install, configure and upgrade software, applications and hardware. Set up and manage end user accounts, teams, groups and mailboxes. Monitor performance and maintain systems according to requirements. Troubleshoot issues and faults. Provide L1 and L2 Helpdesk agent support for IT tickets. Ensure data security through managed access controls, backups and use of permissions and security other security tools. Assist with delivery of key IT projects. Build an internal IT Dept SharePoint Intranet site with technical documentation, manuals, and IT policies. Suitable candidates will have: Proven experience working within an IT support environment including providing both on-site and remote support. Technical skills will include: Strong knowledge of MS 365 Tenancy and other office automation applications administration Strong knowledge of Asset management, hardware and licensing procurement Strong knowledge of the use, management and administration of hardware, software systems and applications Strong knowledge of Cyber Security principles. You should be willing to work on a hybrid basis split between the office in Central London and remotely from home.
May 10, 2024
Full time
IT Support Analyst / IT Support Engineer Gerrard White Consulting are currently seeking an IT Support Administrator to provide 1st line support to users across the organisation. This will include: Install, configure and upgrade software, applications and hardware. Set up and manage end user accounts, teams, groups and mailboxes. Monitor performance and maintain systems according to requirements. Troubleshoot issues and faults. Provide L1 and L2 Helpdesk agent support for IT tickets. Ensure data security through managed access controls, backups and use of permissions and security other security tools. Assist with delivery of key IT projects. Build an internal IT Dept SharePoint Intranet site with technical documentation, manuals, and IT policies. Suitable candidates will have: Proven experience working within an IT support environment including providing both on-site and remote support. Technical skills will include: Strong knowledge of MS 365 Tenancy and other office automation applications administration Strong knowledge of Asset management, hardware and licensing procurement Strong knowledge of the use, management and administration of hardware, software systems and applications Strong knowledge of Cyber Security principles. You should be willing to work on a hybrid basis split between the office in Central London and remotely from home.
The successful Technical Support Field Engineer will be attending various customer sites around the UK for installations, repairs, surveys, etc. This role involves; To carry out installations or retrofits of company equipment at customer sites globally where required. To provide first line phone support on all company products. To carry out site evaluations and suggest improvements to best resolve customer issues. To create databases and media content for customers and agents for company on board equipment using in-house software. To supply training to customers on various company software packages in person, over the phone, online or via email. To work productively with other company staff in the mutual achievement of Company goals. To be successful in this role of Technical Support Field Engineer we would love to speak to anyone who has experience of: To communicate with all staff in a courteous and clear manner. To be comfortable using bespoke software packages. To have an organised and methodical approach to tasks. To use own initiative and self-manage\prioritise own workload. To have a Team Approach and attend\ contribute to meetings as required. To be punctual in attendance & complete tasks by agreed deadlines. Flexibility when required. Tidy and organised work place, tools and equipment supplied are looked after and used responsibly. ACS are recruiting for a Technical Support Field Engineer . If you feel that you have the skills and experience required in this advertisement to be a Technical Support Field Engineer , please submit your CV including an outline of your experience as a Technical Support Field Engineer . It is always a good idea to include a covering letter outlining your experience as a Technical Support Field Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Support Field Engineer role you desire.
May 10, 2024
Full time
The successful Technical Support Field Engineer will be attending various customer sites around the UK for installations, repairs, surveys, etc. This role involves; To carry out installations or retrofits of company equipment at customer sites globally where required. To provide first line phone support on all company products. To carry out site evaluations and suggest improvements to best resolve customer issues. To create databases and media content for customers and agents for company on board equipment using in-house software. To supply training to customers on various company software packages in person, over the phone, online or via email. To work productively with other company staff in the mutual achievement of Company goals. To be successful in this role of Technical Support Field Engineer we would love to speak to anyone who has experience of: To communicate with all staff in a courteous and clear manner. To be comfortable using bespoke software packages. To have an organised and methodical approach to tasks. To use own initiative and self-manage\prioritise own workload. To have a Team Approach and attend\ contribute to meetings as required. To be punctual in attendance & complete tasks by agreed deadlines. Flexibility when required. Tidy and organised work place, tools and equipment supplied are looked after and used responsibly. ACS are recruiting for a Technical Support Field Engineer . If you feel that you have the skills and experience required in this advertisement to be a Technical Support Field Engineer , please submit your CV including an outline of your experience as a Technical Support Field Engineer . It is always a good idea to include a covering letter outlining your experience as a Technical Support Field Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Support Field Engineer role you desire.
Site Name: London The Stanley Building, UK - Hertfordshire - Stevenage, USA - Massachusetts - Cambridge, USA - Pennsylvania - Upper Providence Posted Date: May 8 2024 Director, Tech Product & Data Governance Product Portfolio The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines.We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, computational data governance and data-powered applications. As our Director, Tech Product & Data Governance Product Portfolio supporting GSK's R&D customers, you will be responsible for developing the product vision and strategy for cutting-edge data governance solutions tailored to meet the unique demands of pharmaceutical R&D activities. You will collaborate closely with the infrastructure and data platform teams, ensuring seamless integration and alignment of computational data governance products within our existing technological infrastructure. Additionally, you will play a critical role in stakeholder management, working closely with senior leadership, internal stakeholders, and enterprise data governance organizations, ensuring that our data governance products adhere to industry standards and compliance regulations while meeting the specific needs of our stakeholders. Your role will be pivotal in creating and maintaining high-quality, scalable, and secure computational data governance products, ensuring that our organization remains at the forefront of innovation and compliance. Key Responsibilities: Develop and execute a comprehensive product strategy for computational data governance (accessibility, security, quality and compliance), with a focus on building robust cloud-based data governance solutions for enterprise internal customers. Partner closely with Onyx's cross-functional team of product managers, engineers, and data governance specialists to create and maintain high-quality, scalable, and secure computational data governance products tailored to meet the specific needs of enterprise internal stakeholders. Conduct in-depth user research and analysis to identify the unique data governance requirements of enterprise customers, aligning product development roadmap accordingly. Collaborate closely with enterprise senior leadership and internal stakeholders to understand their data governance challenges and requirements; partner with the Program Management team to ensure the delivery of tailored solutions that meet customer's strategic objectives. Serve as the technical SME (subject-matter expert) and participate in the strategic development of enterprise data governance policies; ensure the Onyx data governance products adhere to industry standards and regulatory compliance, fostering a culture of data security and integrity within the organization. Continuously assess product performance and gather feedback from enterprise internal customers, leveraging insights to drive iterative improvements and enhancements to the computational data governance products. Stay abreast of the latest advancements in data governance technologies and trends, ensuring the organization remains at the forefront of providing cutting-edge solutions for enterprise internal customers. Foster strong relationships with key stakeholders and cross-functional teams to ensure seamless integration and adoption of data governance solutions across different departments and business units. Provide strategic guidance and leadership to the cross-functional team, fostering a collaborative and innovative work environment Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Bachelor of Science degree ( Data Management, Computer Science/Software Engineering, or related discipline) Extensive knowledge of computational data governance, data security, compliance regulations, and industry best practices. Strong understanding and hands-on experience with the implementation and management of data governance tools such as Collibra, Informatica, or Alation; DataPlex Proficiency in utilizing data security tools and platforms such as Varonis, Imperva, or Symantec for ensuring comprehensive data protection and access control. Experience in utilizing cloud-based data governance solutions, including Open Policy Agent (OPA), Gatekeeper, AWS Data Governance tools, Google Cloud Data Catalog /DataPlex, or Microsoft Azure Purview, to manage and govern data across various cloud environments. Familiarity with data classification tools like Titus, Boldon James, or Microsoft Information Protection to categorize and label sensitive data effectively. Demonstrated expertise in utilizing data lineage tools such as MANTA, Octopai, or Erwin to track the origin and movement of data within complex computational environments. Proficiency in working with metadata management tools like SAP Data Intelligence, IBM InfoSphere, or Apache Atlas to ensure the quality and reliability of metadata across diverse data sets. Proven ability to manage multiple business stakeholders, including effectively engaging and aligning with enterprise senior leadership to drive data governance initiatives and strategies in line with the overall organizational goals. Excellent leadership, communication, and interpersonal skills with the ability to motivate and guide cross-functional teams effectively. Exceptional strategic thinking and problem-solving abilities, coupled with a keen eye for detail and a commitment to delivering high-quality products. Demonstrated experience in product development, market analysis, and product lifecycle management within the technology sector. Proven ability to thrive in a fast-paced, dynamic work environment and manage multiple projects simultaneously. Preferred Qualifications: If you have the following characteristics, it would be a plus: PhD Life science and/or healthcare industry data governance experience is strongly preferred. Interested in Joining the Team? Please apply via our online portal providing your CV and Cover Letter. We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service . click apply for full job details
May 10, 2024
Full time
Site Name: London The Stanley Building, UK - Hertfordshire - Stevenage, USA - Massachusetts - Cambridge, USA - Pennsylvania - Upper Providence Posted Date: May 8 2024 Director, Tech Product & Data Governance Product Portfolio The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines.We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, computational data governance and data-powered applications. As our Director, Tech Product & Data Governance Product Portfolio supporting GSK's R&D customers, you will be responsible for developing the product vision and strategy for cutting-edge data governance solutions tailored to meet the unique demands of pharmaceutical R&D activities. You will collaborate closely with the infrastructure and data platform teams, ensuring seamless integration and alignment of computational data governance products within our existing technological infrastructure. Additionally, you will play a critical role in stakeholder management, working closely with senior leadership, internal stakeholders, and enterprise data governance organizations, ensuring that our data governance products adhere to industry standards and compliance regulations while meeting the specific needs of our stakeholders. Your role will be pivotal in creating and maintaining high-quality, scalable, and secure computational data governance products, ensuring that our organization remains at the forefront of innovation and compliance. Key Responsibilities: Develop and execute a comprehensive product strategy for computational data governance (accessibility, security, quality and compliance), with a focus on building robust cloud-based data governance solutions for enterprise internal customers. Partner closely with Onyx's cross-functional team of product managers, engineers, and data governance specialists to create and maintain high-quality, scalable, and secure computational data governance products tailored to meet the specific needs of enterprise internal stakeholders. Conduct in-depth user research and analysis to identify the unique data governance requirements of enterprise customers, aligning product development roadmap accordingly. Collaborate closely with enterprise senior leadership and internal stakeholders to understand their data governance challenges and requirements; partner with the Program Management team to ensure the delivery of tailored solutions that meet customer's strategic objectives. Serve as the technical SME (subject-matter expert) and participate in the strategic development of enterprise data governance policies; ensure the Onyx data governance products adhere to industry standards and regulatory compliance, fostering a culture of data security and integrity within the organization. Continuously assess product performance and gather feedback from enterprise internal customers, leveraging insights to drive iterative improvements and enhancements to the computational data governance products. Stay abreast of the latest advancements in data governance technologies and trends, ensuring the organization remains at the forefront of providing cutting-edge solutions for enterprise internal customers. Foster strong relationships with key stakeholders and cross-functional teams to ensure seamless integration and adoption of data governance solutions across different departments and business units. Provide strategic guidance and leadership to the cross-functional team, fostering a collaborative and innovative work environment Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Bachelor of Science degree ( Data Management, Computer Science/Software Engineering, or related discipline) Extensive knowledge of computational data governance, data security, compliance regulations, and industry best practices. Strong understanding and hands-on experience with the implementation and management of data governance tools such as Collibra, Informatica, or Alation; DataPlex Proficiency in utilizing data security tools and platforms such as Varonis, Imperva, or Symantec for ensuring comprehensive data protection and access control. Experience in utilizing cloud-based data governance solutions, including Open Policy Agent (OPA), Gatekeeper, AWS Data Governance tools, Google Cloud Data Catalog /DataPlex, or Microsoft Azure Purview, to manage and govern data across various cloud environments. Familiarity with data classification tools like Titus, Boldon James, or Microsoft Information Protection to categorize and label sensitive data effectively. Demonstrated expertise in utilizing data lineage tools such as MANTA, Octopai, or Erwin to track the origin and movement of data within complex computational environments. Proficiency in working with metadata management tools like SAP Data Intelligence, IBM InfoSphere, or Apache Atlas to ensure the quality and reliability of metadata across diverse data sets. Proven ability to manage multiple business stakeholders, including effectively engaging and aligning with enterprise senior leadership to drive data governance initiatives and strategies in line with the overall organizational goals. Excellent leadership, communication, and interpersonal skills with the ability to motivate and guide cross-functional teams effectively. Exceptional strategic thinking and problem-solving abilities, coupled with a keen eye for detail and a commitment to delivering high-quality products. Demonstrated experience in product development, market analysis, and product lifecycle management within the technology sector. Proven ability to thrive in a fast-paced, dynamic work environment and manage multiple projects simultaneously. Preferred Qualifications: If you have the following characteristics, it would be a plus: PhD Life science and/or healthcare industry data governance experience is strongly preferred. Interested in Joining the Team? Please apply via our online portal providing your CV and Cover Letter. We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service . click apply for full job details
Residential Management Group Ltd
Northwich, Cheshire
Job Title: Data Specialist and Application Support Contract: Full time & Permanent; 37.5 hours per week Location: Northwich, Cheshire / Hybrid Salary: £30,000 to £36,000 plus excellent benefits! Residential Management Group is a market leading, national Managing Agent with organic growth. At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. Our superb systems, robust processes, dedicated property managers and specialist support departments, all work together to deliver a property management service that is second to none. We are now recruiting a Data Specialist and Application Support Engineer based at our Northwich office 2 days a week with hybrid working flexibility, and the requirement to travel to other RMG office locations as required. Working with RiskBase SaaS, experience of RiskBase or other health & safety risk assessment compliance software is advantageous for this role. What will you be doing? Reporting to our Application Support Team Lead and working with other members of the IT team along with other departments and external partners, you will resolve incidents raised by colleagues, stakeholders, third party contractors and customers; ensuring these are responded to accurately, within the Service Level Agreement (SLA) timeframe. Serve as subject matter expert on data integrity and quality best practices whilst performing Data Integrity checks and cleanses. Software Application Support Collaborate with cross-functional teams, including developers, quality assurance, and business analysts, to provide technical assistance. Investigate and resolve application-related issues reported by end-users or identified during monitoring. Ensure timely response to support tickets and incidents, adhering to (SLAs). Ensure Data Integrity across core systems. Front-End and Back-End Functionality Monitor and maintain the front-end and back-end functionality of applications. Troubleshoot issues related to user interfaces (UI), APIs, databases, and integrations. Participate in code reviews and contribute to code quality improvements. Client/Supplier Interaction Communicate directly with internal users, and solution providers to understand their needs and challenges and be the enabler to drive the solution forward. Provide excellent customer service by addressing queries, resolving issues, and offering guidance. Collaborate with business users to gather requirements for enhancements or bug fixes. Error Resolution Investigate application errors, identify root causes, and implement corrective actions. Escalate critical issues to senior engineering teams when necessary. Document troubleshooting steps and solutions for future reference. Documentation and Monitoring Maintain accurate documentation of application configurations, processes, and known issues. Monitor application performance using tools like log analysers, performance dashboards, and alerts. Proactively identify potential bottlenecks and recommend optimizations. What are we looking for? Demonstrable experience as an application support engineer, preferably in a production environment. Strong problem-solving skills to diagnose and resolve technical issues with an attention to detail. Adaptability and Learning Agility - staying up-to-date with industry trends and learning new tools Excellent verbal and written communication skills with the ability to provide a consistent high level of customer service, to both internal and external customers. Ability to use Microsoft Word, Outlook and Excel to intermediate level. Good Data extraction, analysis, manipulation and report writing skills is advantageous. Experience of RiskBase or Health & Safety Risk Assessment compliance software is advantageous. Knowledge of Qube, CPL or other Property Management Applications is preferred. What do we offer? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 25 days holiday plus Bank Holidays and enjoy your Birthday off, on us! Ability to accrue 2 additional days holiday (subject to criteria) Life Assurance - 4 x basic salary Generous pension scheme with contributions matched up to 7% Free Healthcare Cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - and more - all to a generous fixed amount, plus 24/7 access to remote GP Services Access to a whole host of discounts on gyms, retail, groceries, leisure, electronics and so much more! Company performance related bonus Employee Referral scheme with rewards up to £1,000 per referral Free and confidential access to Employee Assistance Programme Monthly employee wellbeing initiatives Corporate Social Responsibility events throughout the year Two paid volunteer days per year Free On-site parking available And more
May 10, 2024
Full time
Job Title: Data Specialist and Application Support Contract: Full time & Permanent; 37.5 hours per week Location: Northwich, Cheshire / Hybrid Salary: £30,000 to £36,000 plus excellent benefits! Residential Management Group is a market leading, national Managing Agent with organic growth. At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. Our superb systems, robust processes, dedicated property managers and specialist support departments, all work together to deliver a property management service that is second to none. We are now recruiting a Data Specialist and Application Support Engineer based at our Northwich office 2 days a week with hybrid working flexibility, and the requirement to travel to other RMG office locations as required. Working with RiskBase SaaS, experience of RiskBase or other health & safety risk assessment compliance software is advantageous for this role. What will you be doing? Reporting to our Application Support Team Lead and working with other members of the IT team along with other departments and external partners, you will resolve incidents raised by colleagues, stakeholders, third party contractors and customers; ensuring these are responded to accurately, within the Service Level Agreement (SLA) timeframe. Serve as subject matter expert on data integrity and quality best practices whilst performing Data Integrity checks and cleanses. Software Application Support Collaborate with cross-functional teams, including developers, quality assurance, and business analysts, to provide technical assistance. Investigate and resolve application-related issues reported by end-users or identified during monitoring. Ensure timely response to support tickets and incidents, adhering to (SLAs). Ensure Data Integrity across core systems. Front-End and Back-End Functionality Monitor and maintain the front-end and back-end functionality of applications. Troubleshoot issues related to user interfaces (UI), APIs, databases, and integrations. Participate in code reviews and contribute to code quality improvements. Client/Supplier Interaction Communicate directly with internal users, and solution providers to understand their needs and challenges and be the enabler to drive the solution forward. Provide excellent customer service by addressing queries, resolving issues, and offering guidance. Collaborate with business users to gather requirements for enhancements or bug fixes. Error Resolution Investigate application errors, identify root causes, and implement corrective actions. Escalate critical issues to senior engineering teams when necessary. Document troubleshooting steps and solutions for future reference. Documentation and Monitoring Maintain accurate documentation of application configurations, processes, and known issues. Monitor application performance using tools like log analysers, performance dashboards, and alerts. Proactively identify potential bottlenecks and recommend optimizations. What are we looking for? Demonstrable experience as an application support engineer, preferably in a production environment. Strong problem-solving skills to diagnose and resolve technical issues with an attention to detail. Adaptability and Learning Agility - staying up-to-date with industry trends and learning new tools Excellent verbal and written communication skills with the ability to provide a consistent high level of customer service, to both internal and external customers. Ability to use Microsoft Word, Outlook and Excel to intermediate level. Good Data extraction, analysis, manipulation and report writing skills is advantageous. Experience of RiskBase or Health & Safety Risk Assessment compliance software is advantageous. Knowledge of Qube, CPL or other Property Management Applications is preferred. What do we offer? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 25 days holiday plus Bank Holidays and enjoy your Birthday off, on us! Ability to accrue 2 additional days holiday (subject to criteria) Life Assurance - 4 x basic salary Generous pension scheme with contributions matched up to 7% Free Healthcare Cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - and more - all to a generous fixed amount, plus 24/7 access to remote GP Services Access to a whole host of discounts on gyms, retail, groceries, leisure, electronics and so much more! Company performance related bonus Employee Referral scheme with rewards up to £1,000 per referral Free and confidential access to Employee Assistance Programme Monthly employee wellbeing initiatives Corporate Social Responsibility events throughout the year Two paid volunteer days per year Free On-site parking available And more
JOB TITLE: Head of Engineering - Consumer Servicing & Engagement Platform SALARY: £121,023 - £142,380 LOCATION(S): Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Bristol Office. About this opportunity This is a time of growth for the platform. We're passionate about building a Diverse, collaborative, empowered and skilled team of engineers. We're on the journey to simplify and modernise our tech stack and innovate using new technologies. We're keen to move towards our target state with a cloud first (private and public) approach in our hosting strategy and to transform our systems from monolith to microservices whilst decommissioning our legacy estate. Collaboration is critical to the success of this role. As Head of Engineering, you'll work collaboratively with Head of Product alongside other engineering leads within the platform. You'll work hand-in-hand leading the teams with the Product Owner to: Jointly assume the ownership, development, and accountability of strategic and quarterly objectives & key results, and are incentivised against a balanced set of business and technology outcomes. Optimise, evolve, and deliver an efficient operating model. Support shaping of the roadmap and prioritising outcomes which are critical to keep the solution / product in good health. Create an organisation that is truly data driven and providing the best value propositions to our customers. Define the What and How the team deliver, through a combination of engineering solutions and changes to our ways of working i.e. agile and instrumentation. About us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too What you'll get involved in As our Head of Engineering, you'll lead the technical direction and develop tech strategy in collaboration with business and enterprise architects. You'll drive the core technology agenda within the platform. You'll be responsible for the technical roadmap, management of technical debt and other technical demands. You'll be accountable for the engineering teams that will design, build, integrate, deploy, and run the system. Particularly software, that supports the business and operations, with a focus on resilience, low latency, reusability, accessibility by third parties as well as scalability. What you can bring to the role: The role will be suited to someone who combines leadership skills with strong technical experience and comes from a hands on an engineering background. As a leader, you: Drive large teams (100+) strategically and help them to push the boundaries to spearhead into future barring the limitations. Enable a culture based on the fundamentals of psychological safety instilling confidence, authenticity and trust throughout your teams. Driving an Agile mindset, bringing in strong experience on the use of Agile ways of working and tooling. Create a culture of learning and continuous improvement through a "Fail Fast, Learn Faster" mentality within teams to experiment and test new ways of engineering, to act as a change agent for engineering and team culture, and to cultivate a systems-thinking and user-experience led design approach. Have a strong passion for and technical understanding of end to end systems including customer facing interfaces and backend and can provide support, knowledge and mentoring to the teams. Lead designing operating models, develop hiring strategy and help teams to scale support business growth utilising lean and agile principles Encourage teams to use the best engineering practices, tooling, and methods and contribute towards inner-source activities and attend MeetUps. Leading & successfully delivering large scale change (£15M+) As an Engineer, you: Understand Web, Microservices, Cloud eco-systems. Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt. Understand the benefits of BDD & TDD and ensure engineers write upfront tests against team defined agile definitions and delivery stories. Automation of everything will be a priority. Have proven understanding of the entire software development lifecycle and experience in Agile delivery of products along with knowledge of modern software development toolsets including DevOps, Continuous Integration, and Continuous Delivery. Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more. Join our journey.
May 10, 2024
Full time
JOB TITLE: Head of Engineering - Consumer Servicing & Engagement Platform SALARY: £121,023 - £142,380 LOCATION(S): Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Bristol Office. About this opportunity This is a time of growth for the platform. We're passionate about building a Diverse, collaborative, empowered and skilled team of engineers. We're on the journey to simplify and modernise our tech stack and innovate using new technologies. We're keen to move towards our target state with a cloud first (private and public) approach in our hosting strategy and to transform our systems from monolith to microservices whilst decommissioning our legacy estate. Collaboration is critical to the success of this role. As Head of Engineering, you'll work collaboratively with Head of Product alongside other engineering leads within the platform. You'll work hand-in-hand leading the teams with the Product Owner to: Jointly assume the ownership, development, and accountability of strategic and quarterly objectives & key results, and are incentivised against a balanced set of business and technology outcomes. Optimise, evolve, and deliver an efficient operating model. Support shaping of the roadmap and prioritising outcomes which are critical to keep the solution / product in good health. Create an organisation that is truly data driven and providing the best value propositions to our customers. Define the What and How the team deliver, through a combination of engineering solutions and changes to our ways of working i.e. agile and instrumentation. About us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too What you'll get involved in As our Head of Engineering, you'll lead the technical direction and develop tech strategy in collaboration with business and enterprise architects. You'll drive the core technology agenda within the platform. You'll be responsible for the technical roadmap, management of technical debt and other technical demands. You'll be accountable for the engineering teams that will design, build, integrate, deploy, and run the system. Particularly software, that supports the business and operations, with a focus on resilience, low latency, reusability, accessibility by third parties as well as scalability. What you can bring to the role: The role will be suited to someone who combines leadership skills with strong technical experience and comes from a hands on an engineering background. As a leader, you: Drive large teams (100+) strategically and help them to push the boundaries to spearhead into future barring the limitations. Enable a culture based on the fundamentals of psychological safety instilling confidence, authenticity and trust throughout your teams. Driving an Agile mindset, bringing in strong experience on the use of Agile ways of working and tooling. Create a culture of learning and continuous improvement through a "Fail Fast, Learn Faster" mentality within teams to experiment and test new ways of engineering, to act as a change agent for engineering and team culture, and to cultivate a systems-thinking and user-experience led design approach. Have a strong passion for and technical understanding of end to end systems including customer facing interfaces and backend and can provide support, knowledge and mentoring to the teams. Lead designing operating models, develop hiring strategy and help teams to scale support business growth utilising lean and agile principles Encourage teams to use the best engineering practices, tooling, and methods and contribute towards inner-source activities and attend MeetUps. Leading & successfully delivering large scale change (£15M+) As an Engineer, you: Understand Web, Microservices, Cloud eco-systems. Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt. Understand the benefits of BDD & TDD and ensure engineers write upfront tests against team defined agile definitions and delivery stories. Automation of everything will be a priority. Have proven understanding of the entire software development lifecycle and experience in Agile delivery of products along with knowledge of modern software development toolsets including DevOps, Continuous Integration, and Continuous Delivery. Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more. Join our journey.
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity. In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco's Network Services Business Group, and is a foundational component of Cisco's growing Observability business. About The Role You'll be working in the Endpoint team, our goal is to ensure our customers have unparalleled ability to quickly troubleshoot issues and do long-term analysis of end-user experience. We equip our customers with complete visibility into end-user connectivity, wherever they may be located, whether internal or cloud apps. As a Senior Software Engineer on this team, you'll help build our Endpoint Agents running in Windows and macOS, as native system services. In addition to this, you will be responsible for improving and supporting our build and deployment infrastructure and the Agent-related backend services. In this role, you will mostly be working with C++, but familiarity with, or willingness to learn, Objective-C, shell-scripting and Python are also essential. What We're Looking For Software Development experience in C+ or later, ideally writing multi-threaded applications Excellent knowledge of computer science fundamentals and comfortable working with new technologies and languages Excellent object-oriented design skills Experience with SQL Experience in designing and scaling distributed systems Desirable Knowledge of boost libraries, specifically boost asio Experience with MacOS and Windows APIs (non-UI) Experience with network protocols Bachelor's degree in Computer Science, or similar Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
May 09, 2024
Full time
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity. In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco's Network Services Business Group, and is a foundational component of Cisco's growing Observability business. About The Role You'll be working in the Endpoint team, our goal is to ensure our customers have unparalleled ability to quickly troubleshoot issues and do long-term analysis of end-user experience. We equip our customers with complete visibility into end-user connectivity, wherever they may be located, whether internal or cloud apps. As a Senior Software Engineer on this team, you'll help build our Endpoint Agents running in Windows and macOS, as native system services. In addition to this, you will be responsible for improving and supporting our build and deployment infrastructure and the Agent-related backend services. In this role, you will mostly be working with C++, but familiarity with, or willingness to learn, Objective-C, shell-scripting and Python are also essential. What We're Looking For Software Development experience in C+ or later, ideally writing multi-threaded applications Excellent knowledge of computer science fundamentals and comfortable working with new technologies and languages Excellent object-oriented design skills Experience with SQL Experience in designing and scaling distributed systems Desirable Knowledge of boost libraries, specifically boost asio Experience with MacOS and Windows APIs (non-UI) Experience with network protocols Bachelor's degree in Computer Science, or similar Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Do you enjoy working with computers and helping people? Our client is the UK s leading provider of specialist EPoS systems to the independent retail sector. Their dominant position in the industry is largely down to their best-in-class support, delivered by the passionate, talented in-house support team. Scout Recruiting is now recruiting on their behalf for a Technical Support Agent to work directly with their customers to educate them on features, diagnose issues and carry out remote remedial work to the software. Day-to-day, they work with Linux (Debian) and MySQL and this is a great opportunity for those with skills or an interest in these areas. Every member of the support team also receives direct support from their colleagues, supervisors and management, so a problem for you can be solved by all. They are passionate about training and skill development, so an advanced knowledge of these platforms isn t required from day one. My client is also an incredibly compassionate employer who believes that flexibility and understanding are fundamental to creating the kind of workplace that their teams want to be part of. Some examples of this are the option for remote working, bank holidays included in addition to 25 days of holiday, bonus schemes, an on-site recreational room and events organised by both the company and the staff. Ask any member of the team and they ll tell you how welcoming they are all, and they can t wait to welcome you and help you grow both professionally and as an individual. Key Responsibilities: Understanding the operation of the bespoke software systems You will need to learn applications and seek ways to improve the reliability and performance of the systems Responsible for the customer support of systems Remotely connecting to customer sites to repair problems Telephone customers and talk through certain functions, and explain the causes and solutions to the problems Knowledge of the Linux operating system and databases would be useful but not as essential as a positive attitude and a willingness to learn Key Skills: Professional, in manner and approach Confident Excellent communicator Excellent attention to detail Ability to multitask Strong work ethic, requires high standards of self-discipline Flexible and able to work under pressure Excellent organisation skills, including time management, prioritizing tasks and self-motivation Think creatively and make suggestions Excellent IT literacy Strong team values Hard working and committed Key to this role are strong communication skills, a logical approach to work and the right personality fit into the team, the rest can be trained
May 08, 2024
Full time
Do you enjoy working with computers and helping people? Our client is the UK s leading provider of specialist EPoS systems to the independent retail sector. Their dominant position in the industry is largely down to their best-in-class support, delivered by the passionate, talented in-house support team. Scout Recruiting is now recruiting on their behalf for a Technical Support Agent to work directly with their customers to educate them on features, diagnose issues and carry out remote remedial work to the software. Day-to-day, they work with Linux (Debian) and MySQL and this is a great opportunity for those with skills or an interest in these areas. Every member of the support team also receives direct support from their colleagues, supervisors and management, so a problem for you can be solved by all. They are passionate about training and skill development, so an advanced knowledge of these platforms isn t required from day one. My client is also an incredibly compassionate employer who believes that flexibility and understanding are fundamental to creating the kind of workplace that their teams want to be part of. Some examples of this are the option for remote working, bank holidays included in addition to 25 days of holiday, bonus schemes, an on-site recreational room and events organised by both the company and the staff. Ask any member of the team and they ll tell you how welcoming they are all, and they can t wait to welcome you and help you grow both professionally and as an individual. Key Responsibilities: Understanding the operation of the bespoke software systems You will need to learn applications and seek ways to improve the reliability and performance of the systems Responsible for the customer support of systems Remotely connecting to customer sites to repair problems Telephone customers and talk through certain functions, and explain the causes and solutions to the problems Knowledge of the Linux operating system and databases would be useful but not as essential as a positive attitude and a willingness to learn Key Skills: Professional, in manner and approach Confident Excellent communicator Excellent attention to detail Ability to multitask Strong work ethic, requires high standards of self-discipline Flexible and able to work under pressure Excellent organisation skills, including time management, prioritizing tasks and self-motivation Think creatively and make suggestions Excellent IT literacy Strong team values Hard working and committed Key to this role are strong communication skills, a logical approach to work and the right personality fit into the team, the rest can be trained
Senior Software Engineer - B2B Remote (must be based in the United Kingdom) Salary: £50,000 - £60,000 We seek a detail-oriented problem solver who identifies issues and develops innovative solutions to join a highly motivated team of engineers working remotely on technically challenging projects in collaboration with our highly focused product management teams. Your work will enhance our platform and create delightful experiences for our users. You ll report directly to our Head of Engineering. As a Senior Software Engineer, we value your curiosity in all aspects of technology. Your role is to be an enthusiastic learner with an appetite for challenges and problem-solving and to increase knowledge within the team and drive change across the organisation. You'll be up-to-date with industry and technology trends and passionate about well-designed, well-defined, structured code. Championing new ideas, you will uphold a commitment to standards, testing, and following best practice processes. Your influence is critical in shaping our technical direction and fostering a culture of innovation. You'll have the opportunity to work on exciting projects that leverage the latest technologies, including Vue.js, Nuxt.js, and Typescript. We aim to deliver a seamless user experience that goes above and beyond. We believe in being open and transparent about our problems and enjoy helping our users and colleagues resolve their challenges. We're looking for someone who can take complete ownership of projects, and solutions individually or as a technical lead and enjoys researching and capturing new ideas and suggestions. Enjoy the benefits of a remote, asynchronous environment where you can achieve deep focus, balance work and life, and deliver cutting-edge solutions that make a difference. Join us in defining the future of our platform. Key responsibilities: Foster effective collaboration within our dedicated team to deliver high-quality, responsive applications. Mentor team members in integrating these applications with third-party APIs and services, showcasing best practices. Uphold and enforce standards by ensuring the production of clean, well-documented, and easily maintainable code. Leverage your problem-solving skills to troubleshoot and rectify application issues, understand the underlying causes, and devise comprehensive, long-term solutions. Stay informed and share knowledge about emerging trends and technologies to ensure the team remains at the forefront of the field. Lead initiatives to improve technical quality and project delivery within the team. Skills and experience: At least 5+ years of full-stack development experience using PHP, Typescript, Laravel, Vue.js, and Nuxt.js. Solid understanding of web development technologies, including PHP, MySQL, HTML, CSS, and JavaScript. Mastery of PHP 8.2 and Laravel 9+, emphasising a DevOps mindset, including observability, monitoring, and alerts. Proficiency in working with APIs and integrating third-party services. Excellent problem-solving skills, with an ability to troubleshoot application issues and understand their underlying causes. Ability to work independently and in a team, with excellent communication and stakeholder management skills. Expertise with Tailwind CSS or other structure-based CSS standards, such as BEM and SMACSS. A passion for following best practices and high standards in coding. About us: UniHomes has been named the fastest-growing technology company in Yorkshire and the Northeast in the 2023 Deloitte UK Technology Fast 50. We are also incredibly proud to have been officially certified as a Great Place to Work (GPTW ). Our industry-leading property search portal and utility management service enables our established and ever-increasing network of letting agent partners, to offer hassle-free all-inclusive accommodation to our growing and strong community of university students, who are actively seeking their perfect shared house. We are taking the market by storm, currently in 47 university cities and towns across the UK, and we have huge ambitions for 2024. Founded by three Sheffield property entrepreneurs in 2015, we have experienced remarkable growth and now have a team of almost one hundred at our Sheffield City Centre office. With recent minority investment from LDC we are scaling up our teams ready to conquer new horizons. There couldn t be a more exciting time to join us. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Our impressive benefits package and perks comprise: holidays, length of service days, voluntary day, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. When you do occasionally visit our stunning state-of-the-art office in Sheffield, you will be treated to complimentary breakfast, hot & cold drinks, snacks, pool table, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
May 08, 2024
Full time
Senior Software Engineer - B2B Remote (must be based in the United Kingdom) Salary: £50,000 - £60,000 We seek a detail-oriented problem solver who identifies issues and develops innovative solutions to join a highly motivated team of engineers working remotely on technically challenging projects in collaboration with our highly focused product management teams. Your work will enhance our platform and create delightful experiences for our users. You ll report directly to our Head of Engineering. As a Senior Software Engineer, we value your curiosity in all aspects of technology. Your role is to be an enthusiastic learner with an appetite for challenges and problem-solving and to increase knowledge within the team and drive change across the organisation. You'll be up-to-date with industry and technology trends and passionate about well-designed, well-defined, structured code. Championing new ideas, you will uphold a commitment to standards, testing, and following best practice processes. Your influence is critical in shaping our technical direction and fostering a culture of innovation. You'll have the opportunity to work on exciting projects that leverage the latest technologies, including Vue.js, Nuxt.js, and Typescript. We aim to deliver a seamless user experience that goes above and beyond. We believe in being open and transparent about our problems and enjoy helping our users and colleagues resolve their challenges. We're looking for someone who can take complete ownership of projects, and solutions individually or as a technical lead and enjoys researching and capturing new ideas and suggestions. Enjoy the benefits of a remote, asynchronous environment where you can achieve deep focus, balance work and life, and deliver cutting-edge solutions that make a difference. Join us in defining the future of our platform. Key responsibilities: Foster effective collaboration within our dedicated team to deliver high-quality, responsive applications. Mentor team members in integrating these applications with third-party APIs and services, showcasing best practices. Uphold and enforce standards by ensuring the production of clean, well-documented, and easily maintainable code. Leverage your problem-solving skills to troubleshoot and rectify application issues, understand the underlying causes, and devise comprehensive, long-term solutions. Stay informed and share knowledge about emerging trends and technologies to ensure the team remains at the forefront of the field. Lead initiatives to improve technical quality and project delivery within the team. Skills and experience: At least 5+ years of full-stack development experience using PHP, Typescript, Laravel, Vue.js, and Nuxt.js. Solid understanding of web development technologies, including PHP, MySQL, HTML, CSS, and JavaScript. Mastery of PHP 8.2 and Laravel 9+, emphasising a DevOps mindset, including observability, monitoring, and alerts. Proficiency in working with APIs and integrating third-party services. Excellent problem-solving skills, with an ability to troubleshoot application issues and understand their underlying causes. Ability to work independently and in a team, with excellent communication and stakeholder management skills. Expertise with Tailwind CSS or other structure-based CSS standards, such as BEM and SMACSS. A passion for following best practices and high standards in coding. About us: UniHomes has been named the fastest-growing technology company in Yorkshire and the Northeast in the 2023 Deloitte UK Technology Fast 50. We are also incredibly proud to have been officially certified as a Great Place to Work (GPTW ). Our industry-leading property search portal and utility management service enables our established and ever-increasing network of letting agent partners, to offer hassle-free all-inclusive accommodation to our growing and strong community of university students, who are actively seeking their perfect shared house. We are taking the market by storm, currently in 47 university cities and towns across the UK, and we have huge ambitions for 2024. Founded by three Sheffield property entrepreneurs in 2015, we have experienced remarkable growth and now have a team of almost one hundred at our Sheffield City Centre office. With recent minority investment from LDC we are scaling up our teams ready to conquer new horizons. There couldn t be a more exciting time to join us. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here? With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW ) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. Our impressive benefits package and perks comprise: holidays, length of service days, voluntary day, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. When you do occasionally visit our stunning state-of-the-art office in Sheffield, you will be treated to complimentary breakfast, hot & cold drinks, snacks, pool table, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
Are you a self-motivated Full Stack Developer looking for a rewarding challenge each day? Do you thrive in an innovative environment where you can contribute to the success of a fast-growing company? If so, we are seeking a talented Full Stack Web Developer to join a leading supplier of construction supplies in Dartford. In this role, you'll be responsible for actively managing web development projects across the Group, from building customer-facing websites to developing internal web solutions. Specialising in Adobe Commerce (Magento 2), you'll enhance an e-commerce platform and ensure the delivery of quality code to tight deadlines. What Does This Role Provide You? Strategic Impact: Play a vital role in shaping our web development projects and contributing to the company's growth. Hands-On Involvement: Get involved in every stage of the development lifecycle in a fast-paced environment. Enjoy great benefits: Free parking, electric charging points, free lunch, and more. Opportunities for Learning: Join a team where continuous learning and skill development are encouraged. Supportive Work Environment: Benefit from a collaborative work culture and a supportive team environment. Key Responsibilities: Develop and maintain web solutions using PHP, Adobe Commerce (Magento 2), HTML, CSS and JavaScript. Collaborate with the team to deliver structure development plans and roadmaps. Work closely with other departments to scope projects and ensure their successful delivery. Be involved in every stage of the development lifecycle, from scoping to testing. Requirements: Proven experience with Adobe Commerce (Magento 2) and managing complex eCommerce sites. Strong knowledge of PHP, MySQL, HTML, CSS, and JavaScript. Experience setting up and maintaining Linux servers and using cPanel, Plesk, and PHP management tools. Understanding of accessibility and security compliance, and awareness of industry trends and updates. Good knowledge of business processes, understanding of that company does and why they do it. Proficiency using version control software like Git and cloud-based project management apps. Desirable: Experience with PHP frameworks like Laravel or Symfony. Knowledge of automated build processes and RESTful APIs. Benefits: 40,000 - 50,000 per annum (negotiable) Fantastic modern office working environment Gym discount Free EV charging on site Free lunch daily Well initiatives and events Progression within a growing business
May 08, 2024
Full time
Are you a self-motivated Full Stack Developer looking for a rewarding challenge each day? Do you thrive in an innovative environment where you can contribute to the success of a fast-growing company? If so, we are seeking a talented Full Stack Web Developer to join a leading supplier of construction supplies in Dartford. In this role, you'll be responsible for actively managing web development projects across the Group, from building customer-facing websites to developing internal web solutions. Specialising in Adobe Commerce (Magento 2), you'll enhance an e-commerce platform and ensure the delivery of quality code to tight deadlines. What Does This Role Provide You? Strategic Impact: Play a vital role in shaping our web development projects and contributing to the company's growth. Hands-On Involvement: Get involved in every stage of the development lifecycle in a fast-paced environment. Enjoy great benefits: Free parking, electric charging points, free lunch, and more. Opportunities for Learning: Join a team where continuous learning and skill development are encouraged. Supportive Work Environment: Benefit from a collaborative work culture and a supportive team environment. Key Responsibilities: Develop and maintain web solutions using PHP, Adobe Commerce (Magento 2), HTML, CSS and JavaScript. Collaborate with the team to deliver structure development plans and roadmaps. Work closely with other departments to scope projects and ensure their successful delivery. Be involved in every stage of the development lifecycle, from scoping to testing. Requirements: Proven experience with Adobe Commerce (Magento 2) and managing complex eCommerce sites. Strong knowledge of PHP, MySQL, HTML, CSS, and JavaScript. Experience setting up and maintaining Linux servers and using cPanel, Plesk, and PHP management tools. Understanding of accessibility and security compliance, and awareness of industry trends and updates. Good knowledge of business processes, understanding of that company does and why they do it. Proficiency using version control software like Git and cloud-based project management apps. Desirable: Experience with PHP frameworks like Laravel or Symfony. Knowledge of automated build processes and RESTful APIs. Benefits: 40,000 - 50,000 per annum (negotiable) Fantastic modern office working environment Gym discount Free EV charging on site Free lunch daily Well initiatives and events Progression within a growing business
Do you love all things Gaming? Do you know your Minecraft from your Fortnite & your Ram from your Motherboard? If you have a genuine interest / knowledge in Gaming PC's / Laptops then this role could be a perfect role for you! About the Computer Repair Technician Role: Monday to Friday - No weekends The shifts will vary between 7am-3pm, 8am-4pm or 9am-5pm 24K per annum Temporary role to start, with potential to become permanent Based in Dorcan, Swindon Electronics training will be provided Role to start ASAP Benefits include Holiday Pay, Pension, on-site parking Duties for the Computer Repair Technician Role: Working in the Repair Centre you will be assisting with testing, diagnostics & replacing / repairing faulty components PAT testing Liaising with Tech Agents requesting specification information of PC's / laptops Install, configure, and troubleshoot computer hardware and software Perform computer networking tasks, including setting up and maintaining network connections Use hand tools and mechanical knowledge to assemble and disassemble computer systems Experience / Skills Required for the Computer Repair Technician Role: Knowledge / experience of diagnostics, repairs on PC's, Laptops etc Knowledge of Gaming Laptop / PC's Effective communication skills to provide technical information / support to end-users If you would like to be considered for the Computer Technician Role apply today!
May 08, 2024
Seasonal
Do you love all things Gaming? Do you know your Minecraft from your Fortnite & your Ram from your Motherboard? If you have a genuine interest / knowledge in Gaming PC's / Laptops then this role could be a perfect role for you! About the Computer Repair Technician Role: Monday to Friday - No weekends The shifts will vary between 7am-3pm, 8am-4pm or 9am-5pm 24K per annum Temporary role to start, with potential to become permanent Based in Dorcan, Swindon Electronics training will be provided Role to start ASAP Benefits include Holiday Pay, Pension, on-site parking Duties for the Computer Repair Technician Role: Working in the Repair Centre you will be assisting with testing, diagnostics & replacing / repairing faulty components PAT testing Liaising with Tech Agents requesting specification information of PC's / laptops Install, configure, and troubleshoot computer hardware and software Perform computer networking tasks, including setting up and maintaining network connections Use hand tools and mechanical knowledge to assemble and disassemble computer systems Experience / Skills Required for the Computer Repair Technician Role: Knowledge / experience of diagnostics, repairs on PC's, Laptops etc Knowledge of Gaming Laptop / PC's Effective communication skills to provide technical information / support to end-users If you would like to be considered for the Computer Technician Role apply today!
Junior/Trainee IT Support/Technical Support Stamford 23,500 ( 12.91 per hour) plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/Technical Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in technical systems A strong work ethic, happy to work in a team environment You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest in the IT field and need someone to give you an opportunity. My client are really open minded about work experience and want to employ someone based upon their technical ability and work ethic. Full training will be provided. Benefits include: 25 days holiday plus Bank Holidays, increasing through service Twice yearly bonuses Life assurance You will be required to work 35 hours per week, Monday to Friday 9am-5pm with an out of hours rota to be worked 1 in every 8 weeks. Out of hours work is conducted remotely from home and you will work a split shift with hours before and after the office opening times. Further information can be supplied upon application. So if this sounds like something you would be interested in and would like to know more, please apply for further information.
May 08, 2024
Full time
Junior/Trainee IT Support/Technical Support Stamford 23,500 ( 12.91 per hour) plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/Technical Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in technical systems A strong work ethic, happy to work in a team environment You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest in the IT field and need someone to give you an opportunity. My client are really open minded about work experience and want to employ someone based upon their technical ability and work ethic. Full training will be provided. Benefits include: 25 days holiday plus Bank Holidays, increasing through service Twice yearly bonuses Life assurance You will be required to work 35 hours per week, Monday to Friday 9am-5pm with an out of hours rota to be worked 1 in every 8 weeks. Out of hours work is conducted remotely from home and you will work a split shift with hours before and after the office opening times. Further information can be supplied upon application. So if this sounds like something you would be interested in and would like to know more, please apply for further information.