2023 – will this be the year that you become part of a pioneering new ICT Enterprise and Technical Architecture Team with the Highland Council?
The Highland Council are seeking four new ICT Technical Design Leads to establish a vibrant and dynamic team. Supported by the ICT Service Lead, the new ICT Enterprise and Technical Architecture Team members will effectively understand and translate business requirements into technical solutions. The team will make its vision and presence known across the council, working proactively to provide a range of innovative solutions from integration/middleware technologies and strategies.
We believe that our people are our most important asset. Each team member will bring their individual IT strengths, whether it be architecture, design, enterprise or a combination of all. Strong interaction, creativity and working collaboratively will be key to success and the team will be high performing, positively impacting across all services, bringing efficiencies through delivery of the Council’s ICT and Digital Strategies.
There is opportunity for hybrid working with a flexible base in any of Highland Council hub offices although regular team working in person in HQ or our Castle Wynd office in Inverness is also a requirement of the post so there is an expectation of weekly attendance in Inverness.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace
If you are looking for an exciting and rewarding career with an opportunity to be noticed for the difference you make, then apply today. Our generous terms and conditions of employment make the Council an excellent choice for long term employment in the Highlands and we pride ourselves on caring for our staff.
To find out more about our dynamic and forward-thinking new team, or for an informal chat about the job roles, please contact our ICT Transformation Manager Allan Henderson on 07814 231 300 or Allan.Henderson3@highland.gov.uk
Please APPLY ONLINE . If you are unable to apply online and wish to request an offline application pack, please calll 01955 608279 quoting the post reference number above.
Please find the Job Description below.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. inclusion and wellbeing within the workplace.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Jan 17, 2023
Full time
2023 – will this be the year that you become part of a pioneering new ICT Enterprise and Technical Architecture Team with the Highland Council?
The Highland Council are seeking four new ICT Technical Design Leads to establish a vibrant and dynamic team. Supported by the ICT Service Lead, the new ICT Enterprise and Technical Architecture Team members will effectively understand and translate business requirements into technical solutions. The team will make its vision and presence known across the council, working proactively to provide a range of innovative solutions from integration/middleware technologies and strategies.
We believe that our people are our most important asset. Each team member will bring their individual IT strengths, whether it be architecture, design, enterprise or a combination of all. Strong interaction, creativity and working collaboratively will be key to success and the team will be high performing, positively impacting across all services, bringing efficiencies through delivery of the Council’s ICT and Digital Strategies.
There is opportunity for hybrid working with a flexible base in any of Highland Council hub offices although regular team working in person in HQ or our Castle Wynd office in Inverness is also a requirement of the post so there is an expectation of weekly attendance in Inverness.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace
If you are looking for an exciting and rewarding career with an opportunity to be noticed for the difference you make, then apply today. Our generous terms and conditions of employment make the Council an excellent choice for long term employment in the Highlands and we pride ourselves on caring for our staff.
To find out more about our dynamic and forward-thinking new team, or for an informal chat about the job roles, please contact our ICT Transformation Manager Allan Henderson on 07814 231 300 or Allan.Henderson3@highland.gov.uk
Please APPLY ONLINE . If you are unable to apply online and wish to request an offline application pack, please calll 01955 608279 quoting the post reference number above.
Please find the Job Description below.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. inclusion and wellbeing within the workplace.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
May 13, 2024
Full time
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
The Role: Our client is a prominent property related organisation in the South Tyneside area who have focused heavily over a number of years on driving business transformation through technology. They are currently looking to appoint a Head of Enterprise Architecture, a role which will proactively and holistically guide the leadership team, Systems managers, product owners and various distributed delivery teams through transformation and optimisation initiatives, supporting the formulation of business strategy, outcomes, and capabilities. You will be responsible for designing, overseeing, and governing the implementation of all architectural principles and practices within the Group. This role involves collaborating with stakeholders, analysing long and short-term requirements, and ensuring the function aligns with best practices whilst being scalable and secure Activities include helping the organisation achieve targeted business outcomes related to service excellence, optimising costs, mitigating risks, and improving sustainability. This role will focus on realising the business strategy by tailoring the IT strategy and enterprise architecture of the organisation. The Person: Candidates should have considerable hands-on experience in driving and delivering technological change at pace against a background of organisational transformation and working across organisational boundaries with changing and challenging priorities. You will be skilled at communication at a strategic level and play a key role in setting organisational objectives, influencing policy, and leading on technical and business change. Master's or bachelor's degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or considerable equivalent experience. Certifications may include those from the Certified Enterprise Architect Professional (CEAP), The Open Group Architecture Framework (TOGAF) and The Certified Information Systems Security Professional (CISSP). Extensive relevant working experience in a similar role in a highly regulated and complex industry. Significant experience in strategic and operations planning and/or business analysis or experience as an enterprise architecture consultant. Significant experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in complex and multidisciplinary environments. Skills & Knowledge (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics. Understanding of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management. Familiarity with enterprise architecture tools, related graphical models, and frameworks. Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Understanding of various operating models such as project-centric and product-centric and different types of agile principles, methodologies, and frameworks, especially those designed to be scaled at the enterprise level. Awareness of existing, new, and emerging technologies, and processing environments. Effective leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation, and negotiation. Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development. Mastery of all components of enterprise architecture, business & IT principles, and processes. Excellent analytical, planning, and organisational skills. Organisationally savvy, with situational and contextual intelligence of the enterprise and how to navigate obstacles and challenges. JBRP1_UKTJ
May 13, 2024
Full time
The Role: Our client is a prominent property related organisation in the South Tyneside area who have focused heavily over a number of years on driving business transformation through technology. They are currently looking to appoint a Head of Enterprise Architecture, a role which will proactively and holistically guide the leadership team, Systems managers, product owners and various distributed delivery teams through transformation and optimisation initiatives, supporting the formulation of business strategy, outcomes, and capabilities. You will be responsible for designing, overseeing, and governing the implementation of all architectural principles and practices within the Group. This role involves collaborating with stakeholders, analysing long and short-term requirements, and ensuring the function aligns with best practices whilst being scalable and secure Activities include helping the organisation achieve targeted business outcomes related to service excellence, optimising costs, mitigating risks, and improving sustainability. This role will focus on realising the business strategy by tailoring the IT strategy and enterprise architecture of the organisation. The Person: Candidates should have considerable hands-on experience in driving and delivering technological change at pace against a background of organisational transformation and working across organisational boundaries with changing and challenging priorities. You will be skilled at communication at a strategic level and play a key role in setting organisational objectives, influencing policy, and leading on technical and business change. Master's or bachelor's degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or considerable equivalent experience. Certifications may include those from the Certified Enterprise Architect Professional (CEAP), The Open Group Architecture Framework (TOGAF) and The Certified Information Systems Security Professional (CISSP). Extensive relevant working experience in a similar role in a highly regulated and complex industry. Significant experience in strategic and operations planning and/or business analysis or experience as an enterprise architecture consultant. Significant experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in complex and multidisciplinary environments. Skills & Knowledge (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics. Understanding of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management. Familiarity with enterprise architecture tools, related graphical models, and frameworks. Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Understanding of various operating models such as project-centric and product-centric and different types of agile principles, methodologies, and frameworks, especially those designed to be scaled at the enterprise level. Awareness of existing, new, and emerging technologies, and processing environments. Effective leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation, and negotiation. Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development. Mastery of all components of enterprise architecture, business & IT principles, and processes. Excellent analytical, planning, and organisational skills. Organisationally savvy, with situational and contextual intelligence of the enterprise and how to navigate obstacles and challenges. JBRP1_UKTJ
SENIOR KAFKA DEVELOPER REQUIRED IN LONDON Duration- 6 months Hybrid working 2 days a week office based. Rate: Competitive via Umbrella company My client is a blue chip FMCG and retail brand that serve millions of customers every week from all over the globe. With over 6,000 stores internationally my client is a well-known household name that offer several exciting opportunities.The roleAs a Senior Kafka Engineer, you will be dedicated to architecting and design, facilitating seamless consumption of Cloud and Middleware platform offerings. You will be accountable for leading the engineering of the software components, including strategy, design, build, documentation, and testing. Working with your colleagues in the wider team, you'll be bringing products to life as part of a modern developer focused experience for Messaging products. You will be responsible for Design, deploy, and manage Apache Kafka clusters in our data centre and Azure environment. Manage topics and access control lists (ACLs). Monitor and balance the cluster to optimize resource utilization. Diagnose and troubleshoot performance issues within the Kafka clusters. Oversee system upgrades and patching to maintain platform stability and security. Onboard new applications to seamlessly integrate with the Kafka messaging system. Manage Azure Kubernetes Service (AKS) clusters. Use Terraform to automate infrastructure provisioning and management.Desirable skills Able to automate the operation of Azure Infrastructure. Operating Systems (Windows / Linux): using desired state configuration management tooling CI/CD pipelines: can create a CI/CD pipeline to deploy Infrastructure changes. Manage virtual networks within the Azure environment. Communicate effectively with Azure support to resolve any technical issues that may arise. Experience with Azure services Experience of managing Kafka cluster in production environment, including additional tasks like user/authentication management, cluster balancing, and system upgrades. Can troubleshoot failures, determine root causes, and make any escalations as appropriate.Pontoon is an employment consultancy. We put expertise, energy, and passion into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an all-encompassing environment that helps them thrive.Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.Pontoon is an employment consultancy and operates as an equal opportunity's employer.Please email me
May 11, 2024
Full time
SENIOR KAFKA DEVELOPER REQUIRED IN LONDON Duration- 6 months Hybrid working 2 days a week office based. Rate: Competitive via Umbrella company My client is a blue chip FMCG and retail brand that serve millions of customers every week from all over the globe. With over 6,000 stores internationally my client is a well-known household name that offer several exciting opportunities.The roleAs a Senior Kafka Engineer, you will be dedicated to architecting and design, facilitating seamless consumption of Cloud and Middleware platform offerings. You will be accountable for leading the engineering of the software components, including strategy, design, build, documentation, and testing. Working with your colleagues in the wider team, you'll be bringing products to life as part of a modern developer focused experience for Messaging products. You will be responsible for Design, deploy, and manage Apache Kafka clusters in our data centre and Azure environment. Manage topics and access control lists (ACLs). Monitor and balance the cluster to optimize resource utilization. Diagnose and troubleshoot performance issues within the Kafka clusters. Oversee system upgrades and patching to maintain platform stability and security. Onboard new applications to seamlessly integrate with the Kafka messaging system. Manage Azure Kubernetes Service (AKS) clusters. Use Terraform to automate infrastructure provisioning and management.Desirable skills Able to automate the operation of Azure Infrastructure. Operating Systems (Windows / Linux): using desired state configuration management tooling CI/CD pipelines: can create a CI/CD pipeline to deploy Infrastructure changes. Manage virtual networks within the Azure environment. Communicate effectively with Azure support to resolve any technical issues that may arise. Experience with Azure services Experience of managing Kafka cluster in production environment, including additional tasks like user/authentication management, cluster balancing, and system upgrades. Can troubleshoot failures, determine root causes, and make any escalations as appropriate.Pontoon is an employment consultancy. We put expertise, energy, and passion into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an all-encompassing environment that helps them thrive.Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.Pontoon is an employment consultancy and operates as an equal opportunity's employer.Please email me
Contract/Permanent Opportunity Azure Cloud Data Architect Hybrid (London 2x per Week) Must have Active Security Clearance Job responsibilities Architecture of solutions Architecting Enterprise Data Platform on Cloud particularly on Azure to support regulatory financial institution Designing Functional Architectures for Service Quality Designing and maintaining Non-Functional Requirements, e.g., Capacity planning, availability, performance, housekeeping, monitoring and foundational capabilities of the Enterprise Data Platform Designing the application solution delivery and good understanding of Cloud Infrastructure solutions Leading technical teams as appropriate in data and analytics delivery implementation and support Performing technical assessment and evaluation of Cloud Services and other Cloud SaaS/IaaS/PaaS solutions Documenting solution architecture Cloud Data Platform capabilities, Use Cases, Applications, including integrations Collaborate with Cloud Security and Cloud Infrastructure offices Maintaining documentation Other Azure Cloud data Architect activities Assist in deploying data solutions and applications. Assist in second line support problem determination and resolution of solution issues Assist in designing, developing and implementing Enterprise Data Platform enhancements to agreed standards utilising standard processes and procedures. Assist in supporting Data Analytics development and production teams Assist in supporting the Data and Analytics team to resolve incidents Provide architectural oversight and support for the data solution and infrastructure environment Required knowledge and experience 10-15 years of experience in Cloud Data Warehouse, Data Lake, Hyperscalers specially Microsoft Azure technologies across the Data Lifecycle. Have experience in architecting and solutioning Azure based projects. Hands on knowledge in ADF, Databricks, PowerBI Experience in various Azure services across Data Ingestion, Data Modelling, Data Governance, Data Quality, Reporting and Visualization and Analytics capabilities. Experience in setting up Foundational and Advanced Capabilities of Azure Cloud Data Platform Relevant technical experience managing, developing and upgrading applications, within application/solution design Strong understanding of data modeling techniques in Relational, Document, Graph, and BigData platforms servicing OLTP, OLAP and mixed model architectures Excellent documentation skills and ability to complete high quality architecture artefacts in a timely fashion to meet project timelines for governance gates. Experience of end-to-end data solution architecture/design methods and patterns for example design in areas such as data sourcing, data warehousing, data lakes, ELT/ELT, streaming, data delivery, data visualization Experience in application integration using services-oriented and/or middleware approaches Have experience in leading projects relating to system integration, data migration, data warehousing experience with cloud-based data platforms; experience driving technical workshops with technical and business clients to derive value added services and implementations
May 10, 2024
Contractor
Contract/Permanent Opportunity Azure Cloud Data Architect Hybrid (London 2x per Week) Must have Active Security Clearance Job responsibilities Architecture of solutions Architecting Enterprise Data Platform on Cloud particularly on Azure to support regulatory financial institution Designing Functional Architectures for Service Quality Designing and maintaining Non-Functional Requirements, e.g., Capacity planning, availability, performance, housekeeping, monitoring and foundational capabilities of the Enterprise Data Platform Designing the application solution delivery and good understanding of Cloud Infrastructure solutions Leading technical teams as appropriate in data and analytics delivery implementation and support Performing technical assessment and evaluation of Cloud Services and other Cloud SaaS/IaaS/PaaS solutions Documenting solution architecture Cloud Data Platform capabilities, Use Cases, Applications, including integrations Collaborate with Cloud Security and Cloud Infrastructure offices Maintaining documentation Other Azure Cloud data Architect activities Assist in deploying data solutions and applications. Assist in second line support problem determination and resolution of solution issues Assist in designing, developing and implementing Enterprise Data Platform enhancements to agreed standards utilising standard processes and procedures. Assist in supporting Data Analytics development and production teams Assist in supporting the Data and Analytics team to resolve incidents Provide architectural oversight and support for the data solution and infrastructure environment Required knowledge and experience 10-15 years of experience in Cloud Data Warehouse, Data Lake, Hyperscalers specially Microsoft Azure technologies across the Data Lifecycle. Have experience in architecting and solutioning Azure based projects. Hands on knowledge in ADF, Databricks, PowerBI Experience in various Azure services across Data Ingestion, Data Modelling, Data Governance, Data Quality, Reporting and Visualization and Analytics capabilities. Experience in setting up Foundational and Advanced Capabilities of Azure Cloud Data Platform Relevant technical experience managing, developing and upgrading applications, within application/solution design Strong understanding of data modeling techniques in Relational, Document, Graph, and BigData platforms servicing OLTP, OLAP and mixed model architectures Excellent documentation skills and ability to complete high quality architecture artefacts in a timely fashion to meet project timelines for governance gates. Experience of end-to-end data solution architecture/design methods and patterns for example design in areas such as data sourcing, data warehousing, data lakes, ELT/ELT, streaming, data delivery, data visualization Experience in application integration using services-oriented and/or middleware approaches Have experience in leading projects relating to system integration, data migration, data warehousing experience with cloud-based data platforms; experience driving technical workshops with technical and business clients to derive value added services and implementations
DB2 Database Administrator Our client, a consulting organisation specialising in enterprise solutions and IBM Platinum partner is looking to recruit an experienced DB2 Database Administrator with an excellent track record deploying, supporting, and managing databases on premise and in the cloud. The current data platform estate is a mix of Oracle, IBM DB2, and SQL Server. This role requires strong production DBA experience. This role involves working in secure environments and will involve security clearance. Accordingly, suitable candidate will need to have been resident in the UK for the last five years. Specific Responsibilities: Industry standard, and general DBA responsibilities across a portfolio of supported databases Work with production databases for continual optimal performance tuning, standardisation, troubleshooting, design, and architecture Patching/updating/upgrading hosted cloud solution database infrastructure Security best practice, working with the existing quality framework (ISO27001?) Log, update and track technical issues and requests raised by clients. Accurately documenting, diagnosing, investigating, and resolving these issues. Work with 3rd party suppliers to quickly resolve technical issues with the database and other systems. Perform routine daily maintenance checks to ensure client databases are running efficiently as per defined procedures. Perform installations and patches of IBM WebSphere, HTTP Server and IBM Maximo software using IBM middleware and multiple database technologies (SQL, Oracle, DB2, MySQL) Involvement in data migration and data transformation activities Skills required: Demonstrable working experience as a DBA DB2 Tools, DB2 Monitoring and System performance (Data Management Console) Previous experience of supporting an enterprise DB estate. Knowledge of Linux operating systems In-depth knowledge in the structure and implementation of databases (Oracle/DB2/SQL databases in particular) Excellent communication skills both verbal and written Constant attention for minimising database unplanned downtime, management of parameters, configuration and tuning methods to provide fast query responses High availability/clustering and disaster recovery design Testing maintenance processes and schedules (Backup and DR testing) Develop and maintain system documentation for all database instances and interfaces Skills & Personal Qualities Desireable: A knowledge of integration tools like MQ Series, IIB or ACE Previous experience with data migration. An enthusiasm for technologies. A willingness to share knowledge and information among colleagues and relevant business partners Ability to automate installations/configuration of database software using automation
May 10, 2024
Full time
DB2 Database Administrator Our client, a consulting organisation specialising in enterprise solutions and IBM Platinum partner is looking to recruit an experienced DB2 Database Administrator with an excellent track record deploying, supporting, and managing databases on premise and in the cloud. The current data platform estate is a mix of Oracle, IBM DB2, and SQL Server. This role requires strong production DBA experience. This role involves working in secure environments and will involve security clearance. Accordingly, suitable candidate will need to have been resident in the UK for the last five years. Specific Responsibilities: Industry standard, and general DBA responsibilities across a portfolio of supported databases Work with production databases for continual optimal performance tuning, standardisation, troubleshooting, design, and architecture Patching/updating/upgrading hosted cloud solution database infrastructure Security best practice, working with the existing quality framework (ISO27001?) Log, update and track technical issues and requests raised by clients. Accurately documenting, diagnosing, investigating, and resolving these issues. Work with 3rd party suppliers to quickly resolve technical issues with the database and other systems. Perform routine daily maintenance checks to ensure client databases are running efficiently as per defined procedures. Perform installations and patches of IBM WebSphere, HTTP Server and IBM Maximo software using IBM middleware and multiple database technologies (SQL, Oracle, DB2, MySQL) Involvement in data migration and data transformation activities Skills required: Demonstrable working experience as a DBA DB2 Tools, DB2 Monitoring and System performance (Data Management Console) Previous experience of supporting an enterprise DB estate. Knowledge of Linux operating systems In-depth knowledge in the structure and implementation of databases (Oracle/DB2/SQL databases in particular) Excellent communication skills both verbal and written Constant attention for minimising database unplanned downtime, management of parameters, configuration and tuning methods to provide fast query responses High availability/clustering and disaster recovery design Testing maintenance processes and schedules (Backup and DR testing) Develop and maintain system documentation for all database instances and interfaces Skills & Personal Qualities Desireable: A knowledge of integration tools like MQ Series, IIB or ACE Previous experience with data migration. An enthusiasm for technologies. A willingness to share knowledge and information among colleagues and relevant business partners Ability to automate installations/configuration of database software using automation
The Role: Our client is a prominent property related organisation in the South Tyneside area who have focused heavily over a number of years on driving business transformation through technology. They are currently looking to appoint a Head of Enterprise Architecture, a role which will proactively and holistically guide the leadership team, Systems managers, product owners and various distributed delivery teams through transformation and optimisation initiatives, supporting the formulation of business strategy, outcomes, and capabilities. You will be responsible for designing, overseeing, and governing the implementation of all architectural principles and practices within the Group. This role involves collaborating with stakeholders, analysing long and short-term requirements, and ensuring the function aligns with best practices whilst being scalable and secure Activities include helping the organisation achieve targeted business outcomes related to service excellence, optimising costs, mitigating risks, and improving sustainability. This role will focus on realising the business strategy by tailoring the IT strategy and enterprise architecture of the organisation. The Person: Candidates should have considerable hands-on experience in driving and delivering technological change at pace against a background of organisational transformation and working across organisational boundaries with changing and challenging priorities. You will be skilled at communication at a strategic level and play a key role in setting organisational objectives, influencing policy, and leading on technical and business change. Master's or bachelor's degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or considerable equivalent experience. Certifications may include those from the Certified Enterprise Architect Professional (CEAP), The Open Group Architecture Framework (TOGAF ) and The Certified Information Systems Security Professional (CISSP). Extensive relevant working experience in a similar role in a highly regulated and complex industry. Significant experience in strategic and operations planning and/or business analysis or experience as an enterprise architecture consultant. Significant experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in complex and multidisciplinary environments. Skills & Knowledge (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics. Understanding of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management. Familiarity with enterprise architecture tools, related graphical models, and frameworks. Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Understanding of various operating models such as project-centric and product-centric and different types of agile principles, methodologies, and frameworks, especially those designed to be scaled at the enterprise level. Awareness of existing, new, and emerging technologies, and processing environments. Effective leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation, and negotiation. Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development. Mastery of all components of enterprise architecture, business & IT principles, and processes. Excellent analytical, planning, and organisational skills. Organisationally savvy, with situational and contextual intelligence of the enterprise and how to navigate obstacles and challenges.
May 10, 2024
Full time
The Role: Our client is a prominent property related organisation in the South Tyneside area who have focused heavily over a number of years on driving business transformation through technology. They are currently looking to appoint a Head of Enterprise Architecture, a role which will proactively and holistically guide the leadership team, Systems managers, product owners and various distributed delivery teams through transformation and optimisation initiatives, supporting the formulation of business strategy, outcomes, and capabilities. You will be responsible for designing, overseeing, and governing the implementation of all architectural principles and practices within the Group. This role involves collaborating with stakeholders, analysing long and short-term requirements, and ensuring the function aligns with best practices whilst being scalable and secure Activities include helping the organisation achieve targeted business outcomes related to service excellence, optimising costs, mitigating risks, and improving sustainability. This role will focus on realising the business strategy by tailoring the IT strategy and enterprise architecture of the organisation. The Person: Candidates should have considerable hands-on experience in driving and delivering technological change at pace against a background of organisational transformation and working across organisational boundaries with changing and challenging priorities. You will be skilled at communication at a strategic level and play a key role in setting organisational objectives, influencing policy, and leading on technical and business change. Master's or bachelor's degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or considerable equivalent experience. Certifications may include those from the Certified Enterprise Architect Professional (CEAP), The Open Group Architecture Framework (TOGAF ) and The Certified Information Systems Security Professional (CISSP). Extensive relevant working experience in a similar role in a highly regulated and complex industry. Significant experience in strategic and operations planning and/or business analysis or experience as an enterprise architecture consultant. Significant experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in complex and multidisciplinary environments. Skills & Knowledge (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics. Understanding of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management. Familiarity with enterprise architecture tools, related graphical models, and frameworks. Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Understanding of various operating models such as project-centric and product-centric and different types of agile principles, methodologies, and frameworks, especially those designed to be scaled at the enterprise level. Awareness of existing, new, and emerging technologies, and processing environments. Effective leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation, and negotiation. Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development. Mastery of all components of enterprise architecture, business & IT principles, and processes. Excellent analytical, planning, and organisational skills. Organisationally savvy, with situational and contextual intelligence of the enterprise and how to navigate obstacles and challenges.
Database Administrator (SQL/Oracle) Grangemouth (Onsite) £50,000 + benefits My client a global company with 36 businesses across 29 countries and 194 sites worldwide. Is looking for a SQL DBA to work on site at their Grangemouth office.We are looking for a talented Database System Administrator (DBA) for a permanent role in our applications support team. Reporting to the Applications Team Leader, you'll maintain our Oracle and MS SQL database estate for optimal performance, security, and integrity.Responsibilities include software patching, policy creation, and collaboration with stakeholders and 3rd party suppliers. Travel to Grangemouth is required, and you'll participate in the IT Apps team on-call rota.Key Accountabilities Technical support and development tasks Define business requirements in collaboration with stakeholders Support IT Strategy and drive service improvements Complete project activity tasks with the project manager Maintain a Cybersecurity standard compliant database estate Kry skills Oracle Database Administration skills (from 10g onwards) SQL Server Administration skills (SQLSERVER 2008 onwards) Proficiency in Oracle RMAN configuration and management Extensive knowledge of backup and recovery operations DBMS monitoring, troubleshooting, and optimization skills Experience in SQL, PL/SQL, and T-SQL development and tuning Familiarity with middleware systems (IIS, Websphere, Weblogic) Deployment and environment management experience Scripting and development skills Strong analytical and problem-solving abilities Understanding of the Software Development Life Cycle (SDLC) Experience in database design or data architecture principles Benefits include:34 days of holiday, Benefits Platform (discounts on high street stores, etc.), Up to 20% Discretionary Bonus Opportunity, Contributory Pension (employer contributions), Free On-site Gym & Classes, Employee Assistance Programme, Enhanced maternity leave, Salary Sacrifice Car and Cycle to Work Scheme
May 09, 2024
Full time
Database Administrator (SQL/Oracle) Grangemouth (Onsite) £50,000 + benefits My client a global company with 36 businesses across 29 countries and 194 sites worldwide. Is looking for a SQL DBA to work on site at their Grangemouth office.We are looking for a talented Database System Administrator (DBA) for a permanent role in our applications support team. Reporting to the Applications Team Leader, you'll maintain our Oracle and MS SQL database estate for optimal performance, security, and integrity.Responsibilities include software patching, policy creation, and collaboration with stakeholders and 3rd party suppliers. Travel to Grangemouth is required, and you'll participate in the IT Apps team on-call rota.Key Accountabilities Technical support and development tasks Define business requirements in collaboration with stakeholders Support IT Strategy and drive service improvements Complete project activity tasks with the project manager Maintain a Cybersecurity standard compliant database estate Kry skills Oracle Database Administration skills (from 10g onwards) SQL Server Administration skills (SQLSERVER 2008 onwards) Proficiency in Oracle RMAN configuration and management Extensive knowledge of backup and recovery operations DBMS monitoring, troubleshooting, and optimization skills Experience in SQL, PL/SQL, and T-SQL development and tuning Familiarity with middleware systems (IIS, Websphere, Weblogic) Deployment and environment management experience Scripting and development skills Strong analytical and problem-solving abilities Understanding of the Software Development Life Cycle (SDLC) Experience in database design or data architecture principles Benefits include:34 days of holiday, Benefits Platform (discounts on high street stores, etc.), Up to 20% Discretionary Bonus Opportunity, Contributory Pension (employer contributions), Free On-site Gym & Classes, Employee Assistance Programme, Enhanced maternity leave, Salary Sacrifice Car and Cycle to Work Scheme
Permanent - Generalist Banking Solutions Architect - London/Hybrid Gibbs Hybrid require an experienced and dynamic Generalist Banking Solutions Architect who has extensive knowledge and experience within banking: Digital, Payments, Fraud, Financial Crime and Security etc. Role: Generalist Banking Solutions Architect Location: London/Hybrid Job type: Permanent Banking and Financial services background Digital transformation portfolio experience ideally Good knowledge of middleware, integration, DevOps, networks, security, application, infrastructure and cloud technologies (Azure/AWS) Strong knowledge of service integration principles and automated deployment strategies Experience with large scale enterprise system implementations. Ability to analyse and review output from proof of concepts, system builds, or software runs. Practical experience of developing cost-effective integration strategies Excellent written and verbal communication skills and ability to explain complex concepts to customers and stakeholders. Knowledge of banking/financial services regulation, regulatory enforcement principles and guidelines Experience with on-prem technology (networks servers etc) Infrastructure Architecture Experience within payments/currency programmes would be beneficial. Awareness of regulatory guidelines and necessities around Technology Obsolescence (TechObs) Understanding of Business Growth vs Technology Estate (i.e. is technology capable; scalable; is non-prod fit for purpose etc) and architecting solutions around these problem scenarios) 10+ years SA/Senior SA experience Please feel free to contact myself - Daisy Nguyen at Gibbs Hybrid for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
May 09, 2024
Full time
Permanent - Generalist Banking Solutions Architect - London/Hybrid Gibbs Hybrid require an experienced and dynamic Generalist Banking Solutions Architect who has extensive knowledge and experience within banking: Digital, Payments, Fraud, Financial Crime and Security etc. Role: Generalist Banking Solutions Architect Location: London/Hybrid Job type: Permanent Banking and Financial services background Digital transformation portfolio experience ideally Good knowledge of middleware, integration, DevOps, networks, security, application, infrastructure and cloud technologies (Azure/AWS) Strong knowledge of service integration principles and automated deployment strategies Experience with large scale enterprise system implementations. Ability to analyse and review output from proof of concepts, system builds, or software runs. Practical experience of developing cost-effective integration strategies Excellent written and verbal communication skills and ability to explain complex concepts to customers and stakeholders. Knowledge of banking/financial services regulation, regulatory enforcement principles and guidelines Experience with on-prem technology (networks servers etc) Infrastructure Architecture Experience within payments/currency programmes would be beneficial. Awareness of regulatory guidelines and necessities around Technology Obsolescence (TechObs) Understanding of Business Growth vs Technology Estate (i.e. is technology capable; scalable; is non-prod fit for purpose etc) and architecting solutions around these problem scenarios) 10+ years SA/Senior SA experience Please feel free to contact myself - Daisy Nguyen at Gibbs Hybrid for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
CBSbutler Holdings Limited trading as CBSbutler
Romsey, Hampshire
Role: Software Engineer Salary: Up to 55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting backend and middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting backend and middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
May 09, 2024
Full time
Role: Software Engineer Salary: Up to 55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting backend and middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting backend and middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
May 09, 2024
Full time
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Senior Systems Engineer + Location: Gloucester (2 Days per week) + Security Clearance: Must hold SC + Role Type: Permanent + Salary: £60,000 - £65,000 Per Annum Areas of Responsibility / Tasks: Working as part of a team to produce system architectures & designs from concept through to build. Applying and adapting your system design skills between specific areas of business challenge or opportunity, spanning a range of existing and emerging technologies including (but not limited to) applications, middleware, network infrastructure and radio bearers Growing and managing architecture products, through the development of data models, standards and the design and implementation of processes and tools; Understanding & interpreting business or technical requirements and translate these into defined system models Validation & Verification planning as necessary to derisk end delivery. Engage with relevant stakeholders to establish consensus on viability of solution options and the associated benefits and risks Skills & Experience: Knowledge of architecture methodologies, standards, frameworks and tools (preferably TOGAF/Archimate) Experience in the application of Model Based Systems Engineering (MBSE) Requirements elicitation & management. Experience in agile methodologies a bonus. Configuration management & baseline development through lifecycle Appreciation of the technical challenges of Military Communications and Information Systems Understanding of Enterprise-scale ICT solution development or assessment within a defence context (Desirable) Awareness of information security within the defence environment (Desirable) JBRP1_UKTJ
May 09, 2024
Full time
Senior Systems Engineer + Location: Gloucester (2 Days per week) + Security Clearance: Must hold SC + Role Type: Permanent + Salary: £60,000 - £65,000 Per Annum Areas of Responsibility / Tasks: Working as part of a team to produce system architectures & designs from concept through to build. Applying and adapting your system design skills between specific areas of business challenge or opportunity, spanning a range of existing and emerging technologies including (but not limited to) applications, middleware, network infrastructure and radio bearers Growing and managing architecture products, through the development of data models, standards and the design and implementation of processes and tools; Understanding & interpreting business or technical requirements and translate these into defined system models Validation & Verification planning as necessary to derisk end delivery. Engage with relevant stakeholders to establish consensus on viability of solution options and the associated benefits and risks Skills & Experience: Knowledge of architecture methodologies, standards, frameworks and tools (preferably TOGAF/Archimate) Experience in the application of Model Based Systems Engineering (MBSE) Requirements elicitation & management. Experience in agile methodologies a bonus. Configuration management & baseline development through lifecycle Appreciation of the technical challenges of Military Communications and Information Systems Understanding of Enterprise-scale ICT solution development or assessment within a defence context (Desirable) Awareness of information security within the defence environment (Desirable) JBRP1_UKTJ
Database Administrator (SQL/Oracle) Grangemouth (Onsite) £50,000 + benefits My client a global company with 36 businesses across 29 countries and 194 sites worldwide. Is looking for a SQL DBA to work on site at their Grangemouth office. We are looking for a talented Database System Administrator (DBA) for a permanent role in our applications support team. Reporting to the Applications Team Leader, you'll maintain our Oracle and MS SQL database estate for optimal performance, security, and integrity. Responsibilities include software patching, policy creation, and collaboration with stakeholders and 3rd party suppliers. Travel to Grangemouth is required, and you'll participate in the IT Apps team on-call rota. Key Accountabilities Technical support and development tasks Define business requirements in collaboration with stakeholders Support IT Strategy and drive service improvements Complete project activity tasks with the project manager Maintain a Cybersecurity standard compliant database estate Kry skills Oracle Database Administration skills (from 10g onwards) SQL Server Administration skills (SQLSERVER 2008 onwards) Proficiency in Oracle RMAN configuration and management Extensive knowledge of backup and recovery operations DBMS monitoring, troubleshooting, and optimization skills Experience in SQL, PL/SQL, and T-SQL development and tuning Familiarity with Middleware systems (IIS, WebSphere, Weblogic) Deployment and environment management experience Scripting and development skills Strong analytical and problem-solving abilities Understanding of the Software Development Life Cycle (SDLC) Experience in database design or data architecture principles Benefits include: 34 days of holiday, Benefits Platform (discounts on high street stores, etc.), Up to 20% Discretionary Bonus Opportunity, Contributory Pension (employer contributions), Free On-site Gym & Classes, Employee Assistance Programme, Enhanced maternity leave, Salary Sacrifice Car and Cycle to Work Scheme
May 09, 2024
Full time
Database Administrator (SQL/Oracle) Grangemouth (Onsite) £50,000 + benefits My client a global company with 36 businesses across 29 countries and 194 sites worldwide. Is looking for a SQL DBA to work on site at their Grangemouth office. We are looking for a talented Database System Administrator (DBA) for a permanent role in our applications support team. Reporting to the Applications Team Leader, you'll maintain our Oracle and MS SQL database estate for optimal performance, security, and integrity. Responsibilities include software patching, policy creation, and collaboration with stakeholders and 3rd party suppliers. Travel to Grangemouth is required, and you'll participate in the IT Apps team on-call rota. Key Accountabilities Technical support and development tasks Define business requirements in collaboration with stakeholders Support IT Strategy and drive service improvements Complete project activity tasks with the project manager Maintain a Cybersecurity standard compliant database estate Kry skills Oracle Database Administration skills (from 10g onwards) SQL Server Administration skills (SQLSERVER 2008 onwards) Proficiency in Oracle RMAN configuration and management Extensive knowledge of backup and recovery operations DBMS monitoring, troubleshooting, and optimization skills Experience in SQL, PL/SQL, and T-SQL development and tuning Familiarity with Middleware systems (IIS, WebSphere, Weblogic) Deployment and environment management experience Scripting and development skills Strong analytical and problem-solving abilities Understanding of the Software Development Life Cycle (SDLC) Experience in database design or data architecture principles Benefits include: 34 days of holiday, Benefits Platform (discounts on high street stores, etc.), Up to 20% Discretionary Bonus Opportunity, Contributory Pension (employer contributions), Free On-site Gym & Classes, Employee Assistance Programme, Enhanced maternity leave, Salary Sacrifice Car and Cycle to Work Scheme
Senior Systems Engineer + Location: Gloucester (2 Days per week) + Security Clearance: Must hold SC + Role Type: Permanent + Salary: 60,000 - 65,000 Per Annum Areas of Responsibility / Tasks: Working as part of a team to produce system architectures & designs from concept through to build. Applying and adapting your system design skills between specific areas of business challenge or opportunity, spanning a range of existing and emerging technologies including (but not limited to) applications, middleware, network infrastructure and radio bearers Growing and managing architecture products, through the development of data models, standards and the design and implementation of processes and tools; Understanding & interpreting business or technical requirements and translate these into defined system models Validation & Verification planning as necessary to derisk end delivery. Engage with relevant stakeholders to establish consensus on viability of solution options and the associated benefits and risks Skills & Experience: Knowledge of architecture methodologies, standards, frameworks and tools (preferably TOGAF/Archimate) Experience in the application of Model Based Systems Engineering (MBSE) Requirements elicitation & management. Experience in agile methodologies a bonus. Configuration management & baseline development through lifecycle Appreciation of the technical challenges of Military Communications and Information Systems Understanding of Enterprise-scale ICT solution development or assessment within a defence context (Desirable) Awareness of information security within the defence environment (Desirable)
May 08, 2024
Full time
Senior Systems Engineer + Location: Gloucester (2 Days per week) + Security Clearance: Must hold SC + Role Type: Permanent + Salary: 60,000 - 65,000 Per Annum Areas of Responsibility / Tasks: Working as part of a team to produce system architectures & designs from concept through to build. Applying and adapting your system design skills between specific areas of business challenge or opportunity, spanning a range of existing and emerging technologies including (but not limited to) applications, middleware, network infrastructure and radio bearers Growing and managing architecture products, through the development of data models, standards and the design and implementation of processes and tools; Understanding & interpreting business or technical requirements and translate these into defined system models Validation & Verification planning as necessary to derisk end delivery. Engage with relevant stakeholders to establish consensus on viability of solution options and the associated benefits and risks Skills & Experience: Knowledge of architecture methodologies, standards, frameworks and tools (preferably TOGAF/Archimate) Experience in the application of Model Based Systems Engineering (MBSE) Requirements elicitation & management. Experience in agile methodologies a bonus. Configuration management & baseline development through lifecycle Appreciation of the technical challenges of Military Communications and Information Systems Understanding of Enterprise-scale ICT solution development or assessment within a defence context (Desirable) Awareness of information security within the defence environment (Desirable)
Job Title: Contact Centre Solution Architect Rate: Up to £675 per day Inside IR35 Start Date: 13/5/2024 Duration: 6 week contract (possible extension) Location: Remote Job Description: As a Contact Centre Solution Architect, you will be responsible for designing and implementing end-to-end contact centre solutions that meet the business requirements and objectives of our organisation. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimise performance, scalability, and customer experience. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. Lots of experience in solution architecture, design, and implementation, with a focus on contact center technologies. In-depth knowledge of contact centre concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact centre solutions. Proficiency in system integration techniques, APIs, web services, and middleware technologies. Excellent communication, collaboration, and stakeholder management skills. Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact centre trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact centre requirements. Responsibilities: Solution Design and Architecture: Collaborate with stakeholders to gather and analyse business requirements for contact centre solutions. Design and architect scalable, reliable, and cost-effective contact centre solutions that meet business objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact centre components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact centre technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. Conduct proof-of-concept (POC) projects and technology assessments to validate the feasibility and performance of proposed solutions. Integration and Implementation: Define integration requirements and strategies for connecting contact centre solutions with existing systems, applications, and third-party services. Collaborate with internal IT teams, vendors, and partners to implement and configure contact centre solutions, ensuring seamless integration and alignment with business processes. Performance Optimisation and Scalability: Identify opportunities to optimise the performance, scalability, and efficiency of contact centre solutions through system tuning, load balancing, and capacity planning. Conduct performance testing and optimisation activities to ensure contact centre solutions meet performance requirements under varying workloads and conditions. Security and Compliance: Ensure contact centre solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. Documentation and Knowledge Sharing: Document solution architecture, design decisions, configurations, and technical specifications. Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact centre technologies, best practices, and implementation methodologies.
May 08, 2024
Full time
Job Title: Contact Centre Solution Architect Rate: Up to £675 per day Inside IR35 Start Date: 13/5/2024 Duration: 6 week contract (possible extension) Location: Remote Job Description: As a Contact Centre Solution Architect, you will be responsible for designing and implementing end-to-end contact centre solutions that meet the business requirements and objectives of our organisation. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimise performance, scalability, and customer experience. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. Lots of experience in solution architecture, design, and implementation, with a focus on contact center technologies. In-depth knowledge of contact centre concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact centre solutions. Proficiency in system integration techniques, APIs, web services, and middleware technologies. Excellent communication, collaboration, and stakeholder management skills. Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact centre trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact centre requirements. Responsibilities: Solution Design and Architecture: Collaborate with stakeholders to gather and analyse business requirements for contact centre solutions. Design and architect scalable, reliable, and cost-effective contact centre solutions that meet business objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact centre components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact centre technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. Conduct proof-of-concept (POC) projects and technology assessments to validate the feasibility and performance of proposed solutions. Integration and Implementation: Define integration requirements and strategies for connecting contact centre solutions with existing systems, applications, and third-party services. Collaborate with internal IT teams, vendors, and partners to implement and configure contact centre solutions, ensuring seamless integration and alignment with business processes. Performance Optimisation and Scalability: Identify opportunities to optimise the performance, scalability, and efficiency of contact centre solutions through system tuning, load balancing, and capacity planning. Conduct performance testing and optimisation activities to ensure contact centre solutions meet performance requirements under varying workloads and conditions. Security and Compliance: Ensure contact centre solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. Documentation and Knowledge Sharing: Document solution architecture, design decisions, configurations, and technical specifications. Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact centre technologies, best practices, and implementation methodologies.
Contact Center Solution Architect Remote 6 Weeks 650 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. PerformanceOptimization andScalability: Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. Documentation and Knowledge Sharing: Document solution architecture, design decisions, configurations, and technical specifications. Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in solution architecture, design, and implementation, with a focus on contact center technologies. In-depth knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact center solutions. Proficiency in system integration techniques, APIs, web services, and middleware technologies. Excellent communication, collaboration, and stakeholder management skills. Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
May 08, 2024
Contractor
Contact Center Solution Architect Remote 6 Weeks 650 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. PerformanceOptimization andScalability: Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. Documentation and Knowledge Sharing: Document solution architecture, design decisions, configurations, and technical specifications. Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in solution architecture, design, and implementation, with a focus on contact center technologies. In-depth knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact center solutions. Proficiency in system integration techniques, APIs, web services, and middleware technologies. Excellent communication, collaboration, and stakeholder management skills. Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Senior Systems Engineer + Location: Gloucester (2 Days per week) + Security Clearance: Must hold SC + Role Type: Permanent + Salary: £60,000 - £65,000 Per Annum Areas of Responsibility/Tasks: Working as part of a team to produce system architectures & designs from concept through to build. Applying and adapting your system design skills between specific areas of business challenge or opportunity, spanning a range of existing and emerging technologies including (but not limited to) applications, Middleware, network infrastructure and radio bearers Growing and managing architecture products, through the development of data models, standards and the design and implementation of processes and tools; Understanding & interpreting business or technical requirements and translate these into defined system models Validation & Verification planning as necessary to derisk end delivery. Engage with relevant stakeholders to establish consensus on viability of solution options and the associated benefits and risks Skills & Experience: Knowledge of architecture methodologies, standards, frameworks and tools (preferably TOGAF/Archimate) Experience in the application of Model Based Systems Engineering (MBSE) Requirements elicitation & management. Experience in agile methodologies a bonus. Configuration management & baseline development through life cycle Appreciation of the technical challenges of Military Communications and Information Systems Understanding of Enterprise-scale ICT solution development or assessment within a defence context (Desirable) Awareness of information security within the defence environment (Desirable)
May 08, 2024
Full time
Senior Systems Engineer + Location: Gloucester (2 Days per week) + Security Clearance: Must hold SC + Role Type: Permanent + Salary: £60,000 - £65,000 Per Annum Areas of Responsibility/Tasks: Working as part of a team to produce system architectures & designs from concept through to build. Applying and adapting your system design skills between specific areas of business challenge or opportunity, spanning a range of existing and emerging technologies including (but not limited to) applications, Middleware, network infrastructure and radio bearers Growing and managing architecture products, through the development of data models, standards and the design and implementation of processes and tools; Understanding & interpreting business or technical requirements and translate these into defined system models Validation & Verification planning as necessary to derisk end delivery. Engage with relevant stakeholders to establish consensus on viability of solution options and the associated benefits and risks Skills & Experience: Knowledge of architecture methodologies, standards, frameworks and tools (preferably TOGAF/Archimate) Experience in the application of Model Based Systems Engineering (MBSE) Requirements elicitation & management. Experience in agile methodologies a bonus. Configuration management & baseline development through life cycle Appreciation of the technical challenges of Military Communications and Information Systems Understanding of Enterprise-scale ICT solution development or assessment within a defence context (Desirable) Awareness of information security within the defence environment (Desirable)
Technical Architect - Remote Working - Inside IR35 Our client, a leading global consultancy, are currently looking to hire a Technical Architect with strong Azure experience to join the team on a remote working contract basis. Role Details: Discovery on Azure with a view to decommission, to assess the resiliency of around 30 applications & the associated infrastructure. Skills & Experience: Extensive Azure experience Solid grounding in IaaS/PaaS/ASE/ASP/Kubernetes/ADO A good grasp of cloud-based applications and middleware Ability to audit complex applications and their deployment, integrations, and resilience If this role would be a good fit for your skills and experience, please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 08, 2024
Full time
Technical Architect - Remote Working - Inside IR35 Our client, a leading global consultancy, are currently looking to hire a Technical Architect with strong Azure experience to join the team on a remote working contract basis. Role Details: Discovery on Azure with a view to decommission, to assess the resiliency of around 30 applications & the associated infrastructure. Skills & Experience: Extensive Azure experience Solid grounding in IaaS/PaaS/ASE/ASP/Kubernetes/ADO A good grasp of cloud-based applications and middleware Ability to audit complex applications and their deployment, integrations, and resilience If this role would be a good fit for your skills and experience, please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Infrastructure Specialist - Leeds - £65k Pearson Carter are working with a constant growing global IT company looking for an IT Infrastructure Engineer to work within the IT Infrastructure team to maintain, support and develop the global IT Infrastructure Responsibilities: Supporting the day-to-day management of our existing IT systems and hybrid cloud infrastructure Architect and deploy solutions inside Azure (premises infrastructure, facilitating a migration to the cloud) Deploy, configure, and manage on-premises infrastructure components such as servers, networking equipment, and storage devices. Experience: Experience working in a Cloud/OnPremises Infrastructure engineer. Knowledge of Azure services Hyper-V, Firewalls, WAN, LAN, IPVPN, MPLS and Windows Server Salary: Competitive salary of up to £65,000 depending on experience Location: Office is based in Leeds x 5 How to Apply: Please reply asap along with your CV to be considered for this position. You can also reach out to me on or . Pearson Carter is the Global Leader in Microsoft Azure Recruitment with specialist roles across the globe - Azure, Microsoft, IaaS, PaaS, SaaS, Cloud, Office 365, Infrastructure, DevOps, CI, CS, Pipelines, Data, Engineer, Architect, Platform, Security, Servers, Storage, Development, Applications, Virtualisation, Hardware, Software, Hybrid, Middleware, Runtime, App, Virtual, Computing, Apps, Application, Bespoke, Ireland, Northwest, Dublin, Cork, United Kingdom, Newcastle, London, Nottingham, Lincoln, SysRemote, Azure SQL, London, Microsoft Azure, Microsoft Azure Tech, Azure Tech, Remote Working, Project Manager, IT Project, IT Project Manager, Security, Cloud, 365, Sentinel, PowerShell, Python, KQL, Sutton, Onsite, Hybrid , Office
May 08, 2024
Full time
Infrastructure Specialist - Leeds - £65k Pearson Carter are working with a constant growing global IT company looking for an IT Infrastructure Engineer to work within the IT Infrastructure team to maintain, support and develop the global IT Infrastructure Responsibilities: Supporting the day-to-day management of our existing IT systems and hybrid cloud infrastructure Architect and deploy solutions inside Azure (premises infrastructure, facilitating a migration to the cloud) Deploy, configure, and manage on-premises infrastructure components such as servers, networking equipment, and storage devices. Experience: Experience working in a Cloud/OnPremises Infrastructure engineer. Knowledge of Azure services Hyper-V, Firewalls, WAN, LAN, IPVPN, MPLS and Windows Server Salary: Competitive salary of up to £65,000 depending on experience Location: Office is based in Leeds x 5 How to Apply: Please reply asap along with your CV to be considered for this position. You can also reach out to me on or . Pearson Carter is the Global Leader in Microsoft Azure Recruitment with specialist roles across the globe - Azure, Microsoft, IaaS, PaaS, SaaS, Cloud, Office 365, Infrastructure, DevOps, CI, CS, Pipelines, Data, Engineer, Architect, Platform, Security, Servers, Storage, Development, Applications, Virtualisation, Hardware, Software, Hybrid, Middleware, Runtime, App, Virtual, Computing, Apps, Application, Bespoke, Ireland, Northwest, Dublin, Cork, United Kingdom, Newcastle, London, Nottingham, Lincoln, SysRemote, Azure SQL, London, Microsoft Azure, Microsoft Azure Tech, Azure Tech, Remote Working, Project Manager, IT Project, IT Project Manager, Security, Cloud, 365, Sentinel, PowerShell, Python, KQL, Sutton, Onsite, Hybrid , Office
JOB AD: We are working with one of the biggest brands in Embedded Software development who are looking to grow their team in Manchester! Experience and design and development of Embedded application using C, C++. Experience in Java. Knowledge of OS (RTOS, Linux Platform), Scheduler, SW Architecture. Proficiency with Embedded Linux(Redhat) Mandatory Firmware skills: Middleware, HSW -Firmware- Device Drivers Microcontrollers, Linux Driver Development. Good to have scripting skills - Python/BASH Script. Experience in Requirement Management tool DOORS. Experience of container deployment through technologies such as Docker, Podman and/or Kubernetes. Experience of DevOps and Agile methodologies. Working knowledge of configuration management using Git, Jenkins and Jira. Experience of IaaC technologies, preferably Ansible roles/playbooks. Working knowledge of Kubernetes and CNCF ecosystem. Awareness of certificate chain process and security policies. Experience in Naval/Marine Industry. Development of software drivers. Recognition and understanding of competing needs of intricate combinations of different technologies, including digital technology. Experience with embedded microprocessors and microcontrollers.
May 08, 2024
Full time
JOB AD: We are working with one of the biggest brands in Embedded Software development who are looking to grow their team in Manchester! Experience and design and development of Embedded application using C, C++. Experience in Java. Knowledge of OS (RTOS, Linux Platform), Scheduler, SW Architecture. Proficiency with Embedded Linux(Redhat) Mandatory Firmware skills: Middleware, HSW -Firmware- Device Drivers Microcontrollers, Linux Driver Development. Good to have scripting skills - Python/BASH Script. Experience in Requirement Management tool DOORS. Experience of container deployment through technologies such as Docker, Podman and/or Kubernetes. Experience of DevOps and Agile methodologies. Working knowledge of configuration management using Git, Jenkins and Jira. Experience of IaaC technologies, preferably Ansible roles/playbooks. Working knowledge of Kubernetes and CNCF ecosystem. Awareness of certificate chain process and security policies. Experience in Naval/Marine Industry. Development of software drivers. Recognition and understanding of competing needs of intricate combinations of different technologies, including digital technology. Experience with embedded microprocessors and microcontrollers.