Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 Billion appointments to date . The company is headquartered in London, United Kingdom , with global offices located in New York City , Vancouver , Sydney , Amsterdam , Dubai and Warsaw . Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business. Reporting directly into the Head of Product , and working collaboratively with engineers , designers , data analysts, and marketeers in an innovative environment , you will be accountable for leading two squads helping our partners manage their money and responsible for payments, money transfers, banking, and embedded finance. This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact . What you will be doing Insightfulness - Conducting market and user research to become the in-house expert on industry trends and best practices. Strategic Innovation - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends. Data-Driven - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback and market insights. End-to-End Leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution. Cross-functional collaboration - working closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications. Stakeholder Alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives. Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships. This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. What we are looking for Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company within banking, fintec, or related industries. Product Leader - Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, KYC, open banking, or embedded finance. Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans. Agile- Experience working in an agile development environment, employing iterative and data-driven methodologies. Influential Communicator- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders. Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences. Resourcefulness - Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment. Relationship - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required (team player) Adaptability - Comfortable working in a fast-paced and changing environment At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video-call with a member from the Talent Team - 30m 1st Stage - Video-call with Hiring Manager - 45-60m 2nd Stage - Video-call with Hiring Team - 45-60m We aim to finalise the entire interview process and deliver feedback within 3 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
May 06, 2024
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 Billion appointments to date . The company is headquartered in London, United Kingdom , with global offices located in New York City , Vancouver , Sydney , Amsterdam , Dubai and Warsaw . Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business. Reporting directly into the Head of Product , and working collaboratively with engineers , designers , data analysts, and marketeers in an innovative environment , you will be accountable for leading two squads helping our partners manage their money and responsible for payments, money transfers, banking, and embedded finance. This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact . What you will be doing Insightfulness - Conducting market and user research to become the in-house expert on industry trends and best practices. Strategic Innovation - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends. Data-Driven - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback and market insights. End-to-End Leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution. Cross-functional collaboration - working closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications. Stakeholder Alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives. Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships. This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. What we are looking for Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company within banking, fintec, or related industries. Product Leader - Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, KYC, open banking, or embedded finance. Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans. Agile- Experience working in an agile development environment, employing iterative and data-driven methodologies. Influential Communicator- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders. Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences. Resourcefulness - Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment. Relationship - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required (team player) Adaptability - Comfortable working in a fast-paced and changing environment At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video-call with a member from the Talent Team - 30m 1st Stage - Video-call with Hiring Manager - 45-60m 2nd Stage - Video-call with Hiring Team - 45-60m We aim to finalise the entire interview process and deliver feedback within 3 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
The role - IT Graduate - Systems Engineer The salary - £24k (eventually rising upon passing probation dates) The location - Glasgow There is a requirement to be on-site for this role. I'm working with a fantastic organisation who are continuing to grow on their digital journey and are looking to add a graduate IT Systems Analyst to their team, presenting a fantastic opportunity for somebody to grow within the organisation and move into a full Systems Engineer position upon the completion of their 2 year training scheme, during which you will support across a range of teams within the organisation but in particular the Engineering and Business Systems teams. In return you'll receive comprehensive upskilling across a range of IT systems, develop your skills and have the opportunity to progress into a full role with a major multi-national organisation. Your day-to-day: You'll provide day-to-day IT support across a number of teams, but specifically within the Engineering team. This will start with 1st line support and grow into 2nd and 3rd line as you develop within the organisation. Work alongside multiple specialist teams to develop your skills and knowledge. You'll support specialist engineering software applications. Diagnose and troubleshoot problems across a wide range of hardware, software and networking equipment. Manage tickets both in-person and remotely via multiple methods including phone, e-mail and remote access, dealing with problems where you can and escalating those that need specialist support. Maintenance and monitoring of key business systems. Implementation and configuration of key hardware and software both on-site and remotely. Assist with the ongoing systems migration onto Azure cloud servers. About you: You'll have a keen interest in the fields of IT and engineering, and be a graduate ideally within a related field. You'll be keen to learn and develop your skills within a busy environment. You'll already have some experience with IT systems, technical development, testing or systems support. You'll be a people person, with the ability to work with a variety of stakeholders and the ability to communicate technical information to non-technical users. You'll be able to thrive within a fast-paced, ever evolving environment, balancing multiple deadlines and priorities. Due to the nature of this role it will close when the successful candidate is found, so if this sounds like the right role for you then apply today.
May 05, 2024
Full time
The role - IT Graduate - Systems Engineer The salary - £24k (eventually rising upon passing probation dates) The location - Glasgow There is a requirement to be on-site for this role. I'm working with a fantastic organisation who are continuing to grow on their digital journey and are looking to add a graduate IT Systems Analyst to their team, presenting a fantastic opportunity for somebody to grow within the organisation and move into a full Systems Engineer position upon the completion of their 2 year training scheme, during which you will support across a range of teams within the organisation but in particular the Engineering and Business Systems teams. In return you'll receive comprehensive upskilling across a range of IT systems, develop your skills and have the opportunity to progress into a full role with a major multi-national organisation. Your day-to-day: You'll provide day-to-day IT support across a number of teams, but specifically within the Engineering team. This will start with 1st line support and grow into 2nd and 3rd line as you develop within the organisation. Work alongside multiple specialist teams to develop your skills and knowledge. You'll support specialist engineering software applications. Diagnose and troubleshoot problems across a wide range of hardware, software and networking equipment. Manage tickets both in-person and remotely via multiple methods including phone, e-mail and remote access, dealing with problems where you can and escalating those that need specialist support. Maintenance and monitoring of key business systems. Implementation and configuration of key hardware and software both on-site and remotely. Assist with the ongoing systems migration onto Azure cloud servers. About you: You'll have a keen interest in the fields of IT and engineering, and be a graduate ideally within a related field. You'll be keen to learn and develop your skills within a busy environment. You'll already have some experience with IT systems, technical development, testing or systems support. You'll be a people person, with the ability to work with a variety of stakeholders and the ability to communicate technical information to non-technical users. You'll be able to thrive within a fast-paced, ever evolving environment, balancing multiple deadlines and priorities. Due to the nature of this role it will close when the successful candidate is found, so if this sounds like the right role for you then apply today.
Are you interested in working for an exciting Cisco Partner / Networking Specialists. You could be the next Network Engineer to join this fast growing team, of which are offering fantastic progression opportunities! Why would you want to work for this Company: Cisco and Fortinet Partner Huge Growth Plans Massive Progression Opportunities as the company grows and grows! Role: 1st Line Network Engineer Supporting LAN/WAN Networks and Security Do not need valid certifications! Level 1 Network Support Provide Technical Excellence to their existing clients Complete Technical Training -CCNA Looking for a range of skills - So depending on experience the client can allocate accordingly! The Technology the customer works with: Cisco Networking LAN / WAN Enterprise and Service Provider Networking Nexus / Catalyst / Firepower / DNA / CiscoISE Fortinet Palo Alto DO NOT NEED EXPERIENCE WITH ALL OF THESE TECHNOLOGIES Package Outline: Basic Salary - Up to £27,000 (Depending on Experience) + On Call / Overtime - Development Plan Ongoing Training Progression Opportunities Pension Scheme
May 05, 2024
Full time
Are you interested in working for an exciting Cisco Partner / Networking Specialists. You could be the next Network Engineer to join this fast growing team, of which are offering fantastic progression opportunities! Why would you want to work for this Company: Cisco and Fortinet Partner Huge Growth Plans Massive Progression Opportunities as the company grows and grows! Role: 1st Line Network Engineer Supporting LAN/WAN Networks and Security Do not need valid certifications! Level 1 Network Support Provide Technical Excellence to their existing clients Complete Technical Training -CCNA Looking for a range of skills - So depending on experience the client can allocate accordingly! The Technology the customer works with: Cisco Networking LAN / WAN Enterprise and Service Provider Networking Nexus / Catalyst / Firepower / DNA / CiscoISE Fortinet Palo Alto DO NOT NEED EXPERIENCE WITH ALL OF THESE TECHNOLOGIES Package Outline: Basic Salary - Up to £27,000 (Depending on Experience) + On Call / Overtime - Development Plan Ongoing Training Progression Opportunities Pension Scheme
Onsite IT Support Engineer - Watford - £32K-£35K DOE An onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and good networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows Server 22/19 Office 365 administration e.g. SharePoint Exchange/Exchange Online Azure AD and AVD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) AWS experience would be a huge bonus In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure. With this opportunity, you will achieve: Starting salary of £32k-£35k dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, 3rd line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
May 04, 2024
Full time
Onsite IT Support Engineer - Watford - £32K-£35K DOE An onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and good networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows Server 22/19 Office 365 administration e.g. SharePoint Exchange/Exchange Online Azure AD and AVD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) AWS experience would be a huge bonus In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure. With this opportunity, you will achieve: Starting salary of £32k-£35k dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, 3rd line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
3rd Line IT Support Engineer Oxfordshire / On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time / Permanent The Role and Company My client, a well-established professional services organisation, is looking for an experienced 3rd Line IT Support Engineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rd Line) and exciting project work working closely with the IT Manager and other IT Engineers. The role will be based just north of Oxford with very occasional travel to other offices in the UK. Responsibilities Configure and deploy infrastructure items including servers, networks, and all IT peripherals, for example: printers, scanners, mobiles devices, laptops and thin clients. Monitor and manage the IT systems using appropriate tools, and with the aid of the IT suppliers where appropriate, in order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rd line support as this role is the primary escalation / cover point for the 1st/2nd line Helpdesk team. Identify areas where improvements can be made in the IT service. Take responsibility for assigned Projects and deliver them to time, cost and quality. Maintaining a high level of Cyber Security awareness and being proactive in securing our infrastructure and systems. Mentor and train other members of the Internal IT Team. Skills and Experience required Previous IT support experience, ideally 3rd line level but strong 2nd line experience is considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing Microsoft Windows Server and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good working knowledge of networking: Firewalls, Switches, Patching and Wi-Fi Experience of supporting backup tools such as Veeam Supporting Domain Services including Active Directory and Group Policy Ability to deliver major system upgrades, complete change control and project work Good documentation skills with an eye for details and accuracy: technical change controls, user guides, business processes, standards, policies and procedures Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 04, 2024
Full time
3rd Line IT Support Engineer Oxfordshire / On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time / Permanent The Role and Company My client, a well-established professional services organisation, is looking for an experienced 3rd Line IT Support Engineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rd Line) and exciting project work working closely with the IT Manager and other IT Engineers. The role will be based just north of Oxford with very occasional travel to other offices in the UK. Responsibilities Configure and deploy infrastructure items including servers, networks, and all IT peripherals, for example: printers, scanners, mobiles devices, laptops and thin clients. Monitor and manage the IT systems using appropriate tools, and with the aid of the IT suppliers where appropriate, in order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rd line support as this role is the primary escalation / cover point for the 1st/2nd line Helpdesk team. Identify areas where improvements can be made in the IT service. Take responsibility for assigned Projects and deliver them to time, cost and quality. Maintaining a high level of Cyber Security awareness and being proactive in securing our infrastructure and systems. Mentor and train other members of the Internal IT Team. Skills and Experience required Previous IT support experience, ideally 3rd line level but strong 2nd line experience is considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing Microsoft Windows Server and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good working knowledge of networking: Firewalls, Switches, Patching and Wi-Fi Experience of supporting backup tools such as Veeam Supporting Domain Services including Active Directory and Group Policy Ability to deliver major system upgrades, complete change control and project work Good documentation skills with an eye for details and accuracy: technical change controls, user guides, business processes, standards, policies and procedures Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
1st Line IT Systems Engineer Full Time, Permanent £30,000 - £32,000 Devizes Are you a proactive, initiative-taking individual? Do you have exceptional attention to detail? If the answer is YES, then we want to hear from you! Our esteemed client is looking for a highly skilled IT Assistant to join their ever-expanding team at their cutting-edge offices in Devizes. This pivotal role reports directly to the IT Manager and demands an experienced individual capable of providing comprehensive support to internal users across a diverse array of devices and applications. Responsibilities: Meticulously support cloud-based ERP/CRM applications. Navigate and leverage applications like Salesforce and NetSuite to create sophisticated reports and dashboards. Undertake the installation and management of network equipment and wiring. Provide 1st line support to all business users Contribute actively to various data and system integration initiatives. Skillfully establish new user setups on a diverse range of platforms and devices. Skills & Experience: In-depth NetSuite implementation expertise (desirable) Proficiency in programming languages, particularly JavaScript and SuiteScript 1 + 2.0 (desirable) Demonstrated proficiency in internal IT support. Strong Microsoft Office Suite. Exceptional relationship-building skills. Ability to perform well under pressure and adapt to evolving requirements. Proactive initiative-taking combined with meticulous attention to detail. Outstanding verbal and written communication skills. This unique opportunity places you in a dedicated team, offering excellent training and support and the chance to become an integral part of a forward-thinking organisation. The working hours for this role are Monday to Friday, 8 am - 5 pm.
May 04, 2024
Full time
1st Line IT Systems Engineer Full Time, Permanent £30,000 - £32,000 Devizes Are you a proactive, initiative-taking individual? Do you have exceptional attention to detail? If the answer is YES, then we want to hear from you! Our esteemed client is looking for a highly skilled IT Assistant to join their ever-expanding team at their cutting-edge offices in Devizes. This pivotal role reports directly to the IT Manager and demands an experienced individual capable of providing comprehensive support to internal users across a diverse array of devices and applications. Responsibilities: Meticulously support cloud-based ERP/CRM applications. Navigate and leverage applications like Salesforce and NetSuite to create sophisticated reports and dashboards. Undertake the installation and management of network equipment and wiring. Provide 1st line support to all business users Contribute actively to various data and system integration initiatives. Skillfully establish new user setups on a diverse range of platforms and devices. Skills & Experience: In-depth NetSuite implementation expertise (desirable) Proficiency in programming languages, particularly JavaScript and SuiteScript 1 + 2.0 (desirable) Demonstrated proficiency in internal IT support. Strong Microsoft Office Suite. Exceptional relationship-building skills. Ability to perform well under pressure and adapt to evolving requirements. Proactive initiative-taking combined with meticulous attention to detail. Outstanding verbal and written communication skills. This unique opportunity places you in a dedicated team, offering excellent training and support and the chance to become an integral part of a forward-thinking organisation. The working hours for this role are Monday to Friday, 8 am - 5 pm.
Hi Interested in a new role? My client is currently looking for a Desktop Support Engineer to come join them in Avonmouth, Sound of Interest? As a Desktop Support Engineer, you will provide the first line of IT support to all company employees, both on-site and remote workers. The primary goal is to support end users with all IT support queries. Working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role.Main Responsibilities: 1st line triage and resolution of user reported issuesTroubleshooting Windows operating system, and application issuesConfigure and deploy laptop and Apple Mobile devicesBasic MDM administration of Apple DevicesSupporting deployment and update of softwareTroubleshoot hardware and software faultsInstall and configure new end user devices to company standardsGood customer facing skills and ability to prioritize your workload are also key aspects of the role. Work Experience Requirements:Experience and/or Qualifications in an IT support roleExperience with Windows 10 and Apple iPhone iOS/iPadOSExperience with MS O365 PackagesExperience with Active Directory and group policiesAbility to maintain a high degree of customer service for all support queriesProactive approach, ability to prioritize and manage own workloadExcellent oral and written communication skillsKeen attention to detail Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 04, 2024
Full time
Hi Interested in a new role? My client is currently looking for a Desktop Support Engineer to come join them in Avonmouth, Sound of Interest? As a Desktop Support Engineer, you will provide the first line of IT support to all company employees, both on-site and remote workers. The primary goal is to support end users with all IT support queries. Working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role.Main Responsibilities: 1st line triage and resolution of user reported issuesTroubleshooting Windows operating system, and application issuesConfigure and deploy laptop and Apple Mobile devicesBasic MDM administration of Apple DevicesSupporting deployment and update of softwareTroubleshoot hardware and software faultsInstall and configure new end user devices to company standardsGood customer facing skills and ability to prioritize your workload are also key aspects of the role. Work Experience Requirements:Experience and/or Qualifications in an IT support roleExperience with Windows 10 and Apple iPhone iOS/iPadOSExperience with MS O365 PackagesExperience with Active Directory and group policiesAbility to maintain a high degree of customer service for all support queriesProactive approach, ability to prioritize and manage own workloadExcellent oral and written communication skillsKeen attention to detail Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Permanent: ANPR/CCTV Engineer Team Leader - Field Based Role Salary: C £35,000 plus benefits Location: Watford and surrounding areas Reports to: Field Services Manager People Responsibilities: ANPR Engineers onsite Job Purpose: You will be accountable for ANPR installations within your region, including ensuring the delivery of cameras (ANPR/CCTV), the installation of machines and the install of signage. Team Leads could be expected to also carry out reactive work of just signage work if required. Location You will be responsible for ANPR/CCTV and Signage installations across the Wiltshire, Hertfordshire, Greater London, Berkshire, Oxfordshire, Surrey and national coverage as required by the operation. Duties and Responsibilities: To be accountable for the install of a new ANPR Site which will consist of the install for ANPR and CCTV camera, Pay and Display machines, tablets, signage and any other requests as part of the site installation Responsibilities to include the point of contact for any issues onsite and to liaise with the Account Manager or the Ops Project Manager. Work with the Ops Project Manager to confirm installation requirements prior to site install To carry out appropriate signage installations if requested To resolve issues with cameras at sites as requested Responsibility for the ANPR Engineer assigned to the install To ensure our clients always receive a personable and quality service To ensure all work carried out is of high quality standard To follow safe working procedures and operating procedures To follow all compliance procedures To enter correct and detailed reports on our scheduling system Experience Managing a team of technicians Have electrical site experience installing ANPR and Paid Parking machine installations Have ANPR install experience and camera set-up Able to work as a lone worker and follow survey installation documents Have customer service and client facing skills to communicate to our stakeholders Ability to cope well under pressure, can multitask and can adapt to changing circumstances Demonstrate an eagerness to establish a long-term career Skills & Knowledge Full UK Driving License Ability to work as a lone worker and follow survey install documents Demonstrate a high level of work quality Ability to cope well under pressure, can multitask and can adapt to changing circumstances In return There's more to life than work - that's why you'll get your pick of our amazing company perks through the Perkbox benefits platform. That includes discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day-to-day spending. You'll also benefit from: Incremental holiday increases to recognise long service 24/7 access to The Wellness Hub, an app designed to support your personal wellbeing from help with sleep and workout videos to guided meditations and access to talking therapies. Employee Assistance Programme - 24/7 confidential, independent and professional counselling Cycle-to-work scheme Regular team/company socials In addition to this the Engagement Committee regularly organise inclusive team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns. Closing date is 1st June 2024 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to . By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
May 04, 2024
Full time
Permanent: ANPR/CCTV Engineer Team Leader - Field Based Role Salary: C £35,000 plus benefits Location: Watford and surrounding areas Reports to: Field Services Manager People Responsibilities: ANPR Engineers onsite Job Purpose: You will be accountable for ANPR installations within your region, including ensuring the delivery of cameras (ANPR/CCTV), the installation of machines and the install of signage. Team Leads could be expected to also carry out reactive work of just signage work if required. Location You will be responsible for ANPR/CCTV and Signage installations across the Wiltshire, Hertfordshire, Greater London, Berkshire, Oxfordshire, Surrey and national coverage as required by the operation. Duties and Responsibilities: To be accountable for the install of a new ANPR Site which will consist of the install for ANPR and CCTV camera, Pay and Display machines, tablets, signage and any other requests as part of the site installation Responsibilities to include the point of contact for any issues onsite and to liaise with the Account Manager or the Ops Project Manager. Work with the Ops Project Manager to confirm installation requirements prior to site install To carry out appropriate signage installations if requested To resolve issues with cameras at sites as requested Responsibility for the ANPR Engineer assigned to the install To ensure our clients always receive a personable and quality service To ensure all work carried out is of high quality standard To follow safe working procedures and operating procedures To follow all compliance procedures To enter correct and detailed reports on our scheduling system Experience Managing a team of technicians Have electrical site experience installing ANPR and Paid Parking machine installations Have ANPR install experience and camera set-up Able to work as a lone worker and follow survey installation documents Have customer service and client facing skills to communicate to our stakeholders Ability to cope well under pressure, can multitask and can adapt to changing circumstances Demonstrate an eagerness to establish a long-term career Skills & Knowledge Full UK Driving License Ability to work as a lone worker and follow survey install documents Demonstrate a high level of work quality Ability to cope well under pressure, can multitask and can adapt to changing circumstances In return There's more to life than work - that's why you'll get your pick of our amazing company perks through the Perkbox benefits platform. That includes discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day-to-day spending. You'll also benefit from: Incremental holiday increases to recognise long service 24/7 access to The Wellness Hub, an app designed to support your personal wellbeing from help with sleep and workout videos to guided meditations and access to talking therapies. Employee Assistance Programme - 24/7 confidential, independent and professional counselling Cycle-to-work scheme Regular team/company socials In addition to this the Engagement Committee regularly organise inclusive team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns. Closing date is 1st June 2024 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to . By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Business Systems Analyst - Engineering Systems Business Systems Analyst opportunity available within a large IT and engineering business. In this role, you will play a crucial part in supporting the implementation of new systems across the organization and enhancing existing systems to drive efficiency. Collaborating closely with Operational and Engineering teams, you will contribute to the digitization of processes, enabling improved operational effectiveness. This role offers rapid career progression within the business, with opportunities to advance to project controls, QS, and Operational leadership positions. Experience required: Experience working with operation/maintenance/manufacturing systems. Exposure and hands-on experience with ERP systems Bespoke application support Background/Degree in Finance/Commercial/QS or Project Controls. Strong technical acumen and problem-solving skills. Experience with ICT systems, technical development, testing, and system implementation. Understanding of GDPR and good practice of complex data management. Experience working with a variety of stakeholders and communicating complex information simply. Pragmatic approach, balancing the ideal with the reality of business needs. Ability to thrive in a complex, rapidly changing business environment. Knowledge of low code and process automation platforms such as Power Platform & Nintex General Duties & Responsibilities: Drive excellence through effective and efficient use of systems. Understand and document business requirements over the short, medium, and longer term. Consult with end-users, key users, and Process Owners to ensure system functionality meets evolving business needs. Ensure seamless BAU changes and support 1st to 4th Line support to meet operational demand. Coordinate internal and external resources for project execution. Develop and deliver training, materials, and support to key users to enhance their experience within the systems suite. Assist in the provision and support of developed 'low code' applications based on group architecture. Develop and maintain consistent solutions across the approved application suite. Maintain confidentiality with sensitive data/information. Build and maintain workflows and process automation. Support other Digital Analysts and leads during resource-intensive project phases. Specific Duties & Responsibilities: Support the line of business systems team with technical changes and systems support. Support the servers, databases, and resources required to deliver a service. Progress upgrades, maintenance work, and other technical changes to the systems. Key Skills & Experience Required: If you believe you have what it takes to support our business in delivering the best service to our customers, we would love to hear from you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 04, 2024
Full time
Business Systems Analyst - Engineering Systems Business Systems Analyst opportunity available within a large IT and engineering business. In this role, you will play a crucial part in supporting the implementation of new systems across the organization and enhancing existing systems to drive efficiency. Collaborating closely with Operational and Engineering teams, you will contribute to the digitization of processes, enabling improved operational effectiveness. This role offers rapid career progression within the business, with opportunities to advance to project controls, QS, and Operational leadership positions. Experience required: Experience working with operation/maintenance/manufacturing systems. Exposure and hands-on experience with ERP systems Bespoke application support Background/Degree in Finance/Commercial/QS or Project Controls. Strong technical acumen and problem-solving skills. Experience with ICT systems, technical development, testing, and system implementation. Understanding of GDPR and good practice of complex data management. Experience working with a variety of stakeholders and communicating complex information simply. Pragmatic approach, balancing the ideal with the reality of business needs. Ability to thrive in a complex, rapidly changing business environment. Knowledge of low code and process automation platforms such as Power Platform & Nintex General Duties & Responsibilities: Drive excellence through effective and efficient use of systems. Understand and document business requirements over the short, medium, and longer term. Consult with end-users, key users, and Process Owners to ensure system functionality meets evolving business needs. Ensure seamless BAU changes and support 1st to 4th Line support to meet operational demand. Coordinate internal and external resources for project execution. Develop and deliver training, materials, and support to key users to enhance their experience within the systems suite. Assist in the provision and support of developed 'low code' applications based on group architecture. Develop and maintain consistent solutions across the approved application suite. Maintain confidentiality with sensitive data/information. Build and maintain workflows and process automation. Support other Digital Analysts and leads during resource-intensive project phases. Specific Duties & Responsibilities: Support the line of business systems team with technical changes and systems support. Support the servers, databases, and resources required to deliver a service. Progress upgrades, maintenance work, and other technical changes to the systems. Key Skills & Experience Required: If you believe you have what it takes to support our business in delivering the best service to our customers, we would love to hear from you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Desktop Support Engineer Opus is proud to be the exclusive partner of an esteemed Industrial Services provider based in Avonmouth, currently seeking an IT Support Engineer to join their team. This role involves covering 1st to 2nd line responsibilities within the service desk.This is more than just a job; it's an opportunity to carve out a fulfilling career path within the organisation. Their support team is committed to nurturing and developing technologists, offering avenues for growth into roles such as IT Leadership, Platform Engineering, AI, and Software Development. Your responsibilities will include: Providing 1st line to 2nd line resolution of user-reported issues. Troubleshooting Windows operating system and application issues. Basic Mobile Device Management (MDM) administration of Apple Devices. Configuring and deploying laptops and Apple mobile devices. Supporting deployment and updates of software. Troubleshooting hardware and software faults. Installing and configuring new end-user devices to company standards. Demonstrating excellent customer-facing skills and the ability to prioritise workload effectively. You'll have the following skills: Experience with Windows 10 and Apple iPhone iOS/iPadOS. Proficiency with MS Office 365 Packages. Familiarity with Active Directory and group policies. Additional Information: A UK driving license with access to a vehicle is required for this role. Right to work in the UK is essential; unfortunately, sponsorship is not available. This is primarily an office-based role, with occasional hybrid working opportunities. What's in it for you? L&D opportunities Pension 25 days annual leave EV Car scheme Team socials - sporting and music events Employee discounts Next Steps: If you're ready to take the next step in your career, please apply. For any inquiries, feel free to contact George Aldridge at . The recruitment process begins with a 30-minute Teams call, followed by an onsite face-to-face interview lasting approximately one hour. We aim to onboard the successful candidate by early May.
May 04, 2024
Full time
Desktop Support Engineer Opus is proud to be the exclusive partner of an esteemed Industrial Services provider based in Avonmouth, currently seeking an IT Support Engineer to join their team. This role involves covering 1st to 2nd line responsibilities within the service desk.This is more than just a job; it's an opportunity to carve out a fulfilling career path within the organisation. Their support team is committed to nurturing and developing technologists, offering avenues for growth into roles such as IT Leadership, Platform Engineering, AI, and Software Development. Your responsibilities will include: Providing 1st line to 2nd line resolution of user-reported issues. Troubleshooting Windows operating system and application issues. Basic Mobile Device Management (MDM) administration of Apple Devices. Configuring and deploying laptops and Apple mobile devices. Supporting deployment and updates of software. Troubleshooting hardware and software faults. Installing and configuring new end-user devices to company standards. Demonstrating excellent customer-facing skills and the ability to prioritise workload effectively. You'll have the following skills: Experience with Windows 10 and Apple iPhone iOS/iPadOS. Proficiency with MS Office 365 Packages. Familiarity with Active Directory and group policies. Additional Information: A UK driving license with access to a vehicle is required for this role. Right to work in the UK is essential; unfortunately, sponsorship is not available. This is primarily an office-based role, with occasional hybrid working opportunities. What's in it for you? L&D opportunities Pension 25 days annual leave EV Car scheme Team socials - sporting and music events Employee discounts Next Steps: If you're ready to take the next step in your career, please apply. For any inquiries, feel free to contact George Aldridge at . The recruitment process begins with a 30-minute Teams call, followed by an onsite face-to-face interview lasting approximately one hour. We aim to onboard the successful candidate by early May.
Lead Software Engineer Tech : AWS Microservices, NodeJS, ReactJS Why ? 1st in-house Developer or Engineer; ownership and autonomy of building team and leading technical projects Location : Hybrid Altrincham office 2-3 days a week Salary : £50,000 - £60,000 + benefits Do you have 5+ years' experience working with modern AWS Microservices? Are you a mid - senior developer or engineer looking to take a step into a Lead role? Do you want to help build a development team? Our client is a leading software vendor who optimise customer resolutions throughout their lifecycle and help teams deliver hundreds of dynamic journeys that allow self-service. Cloud native, modular and white-label by design, they pride ourselves on building technology that empowers collection teams to customise engagements within weeks. They are looking for an engineering team lead to join their team to augment the existing outsourced engineering function and in-house technical team. This is an exciting opportunity to be the 1st in-house Developer or Engineer to take ownership and autonomy for future growth, projects, and key success. Lead Software Engineer Responsibilities Support existing outsourced engineering function and build in-house technical team Lead technical projects, initiatives, code reviews, and development Mentor / coach other developers and team members Build relationships internally with Senior Leaders to support BAU and Greenfield projects Lead Software Engineer Requirements 5+ years of hands on experience of tech stack or similar Experience leading technical projects and code reviews, mentoring or upskilling other developers Solid programming experience in modern web technologies and services Strong understanding of NodeJS and React (similar frameworks are acceptable) Experience of AWS API Gateway / Lambda using the serverless (or similar) framework Experience of agile development practices and using Atlassian suite (Jira, Confluence) or similar Experience with Git or at least a similar distributed source control and build pipeline and automated deployment tools Comfortable with relational and non-relational databases Ideally will have worked with outsourced development teams For more information, please contact Katie at Matched. Senior Software Engineer / Senior Software Developer / Team Lead / Software Engineering Lead / Software Development Lead / Lead Software Developer / Lead Software Engineer / Software Engineer / Software Developer
May 04, 2024
Full time
Lead Software Engineer Tech : AWS Microservices, NodeJS, ReactJS Why ? 1st in-house Developer or Engineer; ownership and autonomy of building team and leading technical projects Location : Hybrid Altrincham office 2-3 days a week Salary : £50,000 - £60,000 + benefits Do you have 5+ years' experience working with modern AWS Microservices? Are you a mid - senior developer or engineer looking to take a step into a Lead role? Do you want to help build a development team? Our client is a leading software vendor who optimise customer resolutions throughout their lifecycle and help teams deliver hundreds of dynamic journeys that allow self-service. Cloud native, modular and white-label by design, they pride ourselves on building technology that empowers collection teams to customise engagements within weeks. They are looking for an engineering team lead to join their team to augment the existing outsourced engineering function and in-house technical team. This is an exciting opportunity to be the 1st in-house Developer or Engineer to take ownership and autonomy for future growth, projects, and key success. Lead Software Engineer Responsibilities Support existing outsourced engineering function and build in-house technical team Lead technical projects, initiatives, code reviews, and development Mentor / coach other developers and team members Build relationships internally with Senior Leaders to support BAU and Greenfield projects Lead Software Engineer Requirements 5+ years of hands on experience of tech stack or similar Experience leading technical projects and code reviews, mentoring or upskilling other developers Solid programming experience in modern web technologies and services Strong understanding of NodeJS and React (similar frameworks are acceptable) Experience of AWS API Gateway / Lambda using the serverless (or similar) framework Experience of agile development practices and using Atlassian suite (Jira, Confluence) or similar Experience with Git or at least a similar distributed source control and build pipeline and automated deployment tools Comfortable with relational and non-relational databases Ideally will have worked with outsourced development teams For more information, please contact Katie at Matched. Senior Software Engineer / Senior Software Developer / Team Lead / Software Engineering Lead / Software Development Lead / Lead Software Developer / Lead Software Engineer / Software Engineer / Software Developer
Elevation Recruitment Group
Huddersfield, Yorkshire
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
May 04, 2024
Full time
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
AWE currently has an exciting opportunity for a Business Operations Analyst. This role would support the delivery and operational capability of the Physics sub function within the Science function here at AWE. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with onsite parking. Package: 31,000 - 46,000 (depending on your suitability, qualifications, and level of experience ) Closing Date: 31st May 2024 The Role Are you looking for a role that is dynamic, interesting, and challenging, with no two days the same? Are you looking for a role where you can gain a sense of satisfaction from making a difference across the business? Then why not apply for a role within the Physics Business Operations team as a Physics Business Operations Analyst. This role will give you the opportunity to get involved with a team that is supporting both the tactical and strategic business focuses across the Physics sub-function. The successful candidate will be part of the Physics Business Operations team supporting the Head of Physics and Physics management team in developing, managing, and maintaining the sub function, to ensure it has the resource and capability to deliver against the current and future programme demands necessary to support AWE's mission. The Physics Business Operations team work closely alongside other counter parts across the business to ensure consistency in processes and procedures across the Science and Engineering Functions. We are looking for candidates that offer a board range of skills to support SharePoint development and management, dashboards, programme and finance portfolios, data analysts and communications. What you could be involved and responsible for. Data analysis: Providing metrics and developing dashboards to input into the Physics Visual Management Board (VMB), functional services, supply and demand, resource management alongside a number of other areas. Documentation: Updating documentation to reflect new processes or procedures and communicating it out to the leadership, management and across the sub function. Training: To support Physics Business Operations with understanding all the training requirements across Physics, developing a training and upskilling hub, working on career pathways and developing a competency/skillset databases. Sub function: Support the Head of Physics and Physics Business Operations team with managing the sub function, transformation activities and company initiatives and any other reasonable duties that align to this position. Who Are We Looking For? The ideal candidate will be able to demonstrate the following: Strong communication skills with the ability to form strong stakeholder relationships across the business. Good business acumen with experience supporting a variety of business disciplines. Strong organisational skills with the ability to balance conflicting demands, prioritise and deliver effectively under pressure. Strong administration skills with diligence. Experience in presenting high level metrics in a meaningful way for trend analysis to a wide range of audiences. Computer literate with a good working understanding of Microsoft Office (particularly Excel, Power BI. Power Automat) and SharePoint. Excellent track record of delivery and engagement with senior stakeholders. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a UK citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE.
May 04, 2024
Full time
AWE currently has an exciting opportunity for a Business Operations Analyst. This role would support the delivery and operational capability of the Physics sub function within the Science function here at AWE. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with onsite parking. Package: 31,000 - 46,000 (depending on your suitability, qualifications, and level of experience ) Closing Date: 31st May 2024 The Role Are you looking for a role that is dynamic, interesting, and challenging, with no two days the same? Are you looking for a role where you can gain a sense of satisfaction from making a difference across the business? Then why not apply for a role within the Physics Business Operations team as a Physics Business Operations Analyst. This role will give you the opportunity to get involved with a team that is supporting both the tactical and strategic business focuses across the Physics sub-function. The successful candidate will be part of the Physics Business Operations team supporting the Head of Physics and Physics management team in developing, managing, and maintaining the sub function, to ensure it has the resource and capability to deliver against the current and future programme demands necessary to support AWE's mission. The Physics Business Operations team work closely alongside other counter parts across the business to ensure consistency in processes and procedures across the Science and Engineering Functions. We are looking for candidates that offer a board range of skills to support SharePoint development and management, dashboards, programme and finance portfolios, data analysts and communications. What you could be involved and responsible for. Data analysis: Providing metrics and developing dashboards to input into the Physics Visual Management Board (VMB), functional services, supply and demand, resource management alongside a number of other areas. Documentation: Updating documentation to reflect new processes or procedures and communicating it out to the leadership, management and across the sub function. Training: To support Physics Business Operations with understanding all the training requirements across Physics, developing a training and upskilling hub, working on career pathways and developing a competency/skillset databases. Sub function: Support the Head of Physics and Physics Business Operations team with managing the sub function, transformation activities and company initiatives and any other reasonable duties that align to this position. Who Are We Looking For? The ideal candidate will be able to demonstrate the following: Strong communication skills with the ability to form strong stakeholder relationships across the business. Good business acumen with experience supporting a variety of business disciplines. Strong organisational skills with the ability to balance conflicting demands, prioritise and deliver effectively under pressure. Strong administration skills with diligence. Experience in presenting high level metrics in a meaningful way for trend analysis to a wide range of audiences. Computer literate with a good working understanding of Microsoft Office (particularly Excel, Power BI. Power Automat) and SharePoint. Excellent track record of delivery and engagement with senior stakeholders. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a UK citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE.
We are seeking a talented Infrastructure Engineer to join our team, responsible for designing, implementing, and maintaining our IT infrastructure. We are looking for someone with a passion for innovation and a knack for optimising systems to ensure peak performance and reliability. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Pension Your tasks and responsibilities The Infrastructure Engineer role will operate in a Hybrid working arrangement with occasional travel to the Newcastle head office and DC locations. You will be part of a larger Infrastructure team reporting to a Technical Lead who is responsible for both Infrastructure and Network teams. The role will be split betw een BAU and Project work, where you will have the opportunity to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st and 2nd line service desk team. Installing and configuring operating systems and other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End User Devices) Work on projects to drive forward change at Buzz s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with proven success and be experienced working in a quick-moving and fast-paced environment. Someone who is looking to develop themselves in a larger company and experience new systems and ways of working will be an ideal fit for this position. You will have proven experience in IT Support and Infrastructure across Cloud, Storage, Physical, and Virtual servers. Strong Skills in at least five of the following areas: Microsoft Desktop and Server Operating Systems VMware Virtualization SAN and Backup Technologies. (IBM, Commvault and Veeam preferred) Microsoft Azure Office 365 Administration Active Directory/DNS/Group Policy Physical Server troubleshooting and hardware replacement (HPE and Cisco UCS) Basic understanding of networking principles You should be: An excellent communicator, who actively listens and can collaborate with both technical and non-technical colleagues. Be able to communicate problems as you see them and what sequence of events needs to occur for a resolution to be reached. You should be someone who notices reoccurring/new problems and proactively looks to eliminate the root cause following the agreed change management process. Willing to continually develop your skills and experience whilst being ready to learn new technologies specific to the Bingo and Gambling industry. Flexible to changing demands and workloads. Work effectively as a team and alongside other teams within the IT function. Producing high-quality documentation to drive a high standard of operation within the function. Suggest new ideas for working and improvements that could be made to existing systems, taking ownership to provide solutions and documentation for proposal. Motivated and enthusiastic individual with a positive can do attitude. Microsoft MCSE / MCITP certification or demonstrable equivalent experience. Flexibility required to provide support outside of core business hours to assist in the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required.
May 04, 2024
Full time
We are seeking a talented Infrastructure Engineer to join our team, responsible for designing, implementing, and maintaining our IT infrastructure. We are looking for someone with a passion for innovation and a knack for optimising systems to ensure peak performance and reliability. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Pension Your tasks and responsibilities The Infrastructure Engineer role will operate in a Hybrid working arrangement with occasional travel to the Newcastle head office and DC locations. You will be part of a larger Infrastructure team reporting to a Technical Lead who is responsible for both Infrastructure and Network teams. The role will be split betw een BAU and Project work, where you will have the opportunity to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st and 2nd line service desk team. Installing and configuring operating systems and other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End User Devices) Work on projects to drive forward change at Buzz s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with proven success and be experienced working in a quick-moving and fast-paced environment. Someone who is looking to develop themselves in a larger company and experience new systems and ways of working will be an ideal fit for this position. You will have proven experience in IT Support and Infrastructure across Cloud, Storage, Physical, and Virtual servers. Strong Skills in at least five of the following areas: Microsoft Desktop and Server Operating Systems VMware Virtualization SAN and Backup Technologies. (IBM, Commvault and Veeam preferred) Microsoft Azure Office 365 Administration Active Directory/DNS/Group Policy Physical Server troubleshooting and hardware replacement (HPE and Cisco UCS) Basic understanding of networking principles You should be: An excellent communicator, who actively listens and can collaborate with both technical and non-technical colleagues. Be able to communicate problems as you see them and what sequence of events needs to occur for a resolution to be reached. You should be someone who notices reoccurring/new problems and proactively looks to eliminate the root cause following the agreed change management process. Willing to continually develop your skills and experience whilst being ready to learn new technologies specific to the Bingo and Gambling industry. Flexible to changing demands and workloads. Work effectively as a team and alongside other teams within the IT function. Producing high-quality documentation to drive a high standard of operation within the function. Suggest new ideas for working and improvements that could be made to existing systems, taking ownership to provide solutions and documentation for proposal. Motivated and enthusiastic individual with a positive can do attitude. Microsoft MCSE / MCITP certification or demonstrable equivalent experience. Flexibility required to provide support outside of core business hours to assist in the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required.
Do you possess a knack for solving tech-related challenges while prioritizing top-notch customer service? Flourish in dynamic, fast-paced settings? If your answer is yes, we have an exhilarating chance for you to launch your IT career! Overview : I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. Diagnose and troubleshoot technical problems, escalating more complex issues to the appropriate teams. Log all support activities and resolutions accurately in the ticketing system. Set up and configure user accounts, permissions, and access rights. Assist with basic network and system administration tasks as required. Ensure all IT equipment and systems adhere to security policies and procedures. Requirements : Previous experience in a customer service or technical support role is preferred but not essential. Basic knowledge of Microsoft Windows operating systems and Office 365. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively under pressure and prioritize tasks. Enthusiasm for learning and developing new skills in the IT field. Benefits : Health and wellness benefits. Friendly and supportive work environment. HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration.
May 03, 2024
Full time
Do you possess a knack for solving tech-related challenges while prioritizing top-notch customer service? Flourish in dynamic, fast-paced settings? If your answer is yes, we have an exhilarating chance for you to launch your IT career! Overview : I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. Diagnose and troubleshoot technical problems, escalating more complex issues to the appropriate teams. Log all support activities and resolutions accurately in the ticketing system. Set up and configure user accounts, permissions, and access rights. Assist with basic network and system administration tasks as required. Ensure all IT equipment and systems adhere to security policies and procedures. Requirements : Previous experience in a customer service or technical support role is preferred but not essential. Basic knowledge of Microsoft Windows operating systems and Office 365. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively under pressure and prioritize tasks. Enthusiasm for learning and developing new skills in the IT field. Benefits : Health and wellness benefits. Friendly and supportive work environment. HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration.
We are seeking a talented Infrastructure Engineer to join our team, responsible for designing, implementing, and maintaining our IT infrastructure. We are looking for someone with a passion for innovation and a knack for optimising systems to ensure peak performance and reliability. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Pension Your tasks and responsibilities The Infrastructure Engineer role will operate in a Hybrid working arrangement with occasional travel to the Newcastle head office and DC locations. You will be part of a larger Infrastructure team reporting to a Technical Lead who is responsible for both Infrastructure and Network teams. The role will be split betw een BAU and Project work, where you will have the opportunity to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st and 2nd line service desk team. Installing and configuring operating systems and other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End User Devices) Work on projects to drive forward change at Buzz's technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with proven success and be experienced working in a quick-moving and fast-paced environment. Someone who is looking to develop themselves in a larger company and experience new systems and ways of working will be an ideal fit for this position. You will have proven experience in IT Support and Infrastructure across Cloud, Storage, Physical, and Virtual servers. Strong Skills in at least five of the following areas: Microsoft Desktop and Server Operating Systems VMware Virtualization SAN and Backup Technologies. (IBM, Commvault and Veeam preferred) Microsoft Azure Office 365 Administration Active Directory/DNS/Group Policy Physical Server troubleshooting and hardware replacement (HPE and Cisco UCS) Basic understanding of networking principles You should be: An excellent communicator, who actively listens and can collaborate with both technical and non-technical colleagues. Be able to communicate problems as you see them and what sequence of events needs to occur for a resolution to be reached. You should be someone who notices reoccurring/new problems and proactively looks to eliminate the root cause following the agreed change management process. Willing to continually develop your skills and experience whilst being ready to learn new technologies specific to the Bingo and Gambling industry. Flexible to changing demands and workloads. Work effectively as a team and alongside other teams within the IT function. Producing high-quality documentation to drive a high standard of operation within the function. Suggest new ideas for working and improvements that could be made to existing systems, taking ownership to provide solutions and documentation for proposal. Motivated and enthusiastic individual with a positive 'can do' attitude. Microsoft MCSE / MCITP certification or demonstrable equivalent experience. Flexibility required to provide support outside of core business hours to assist in the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required.
May 03, 2024
Full time
We are seeking a talented Infrastructure Engineer to join our team, responsible for designing, implementing, and maintaining our IT infrastructure. We are looking for someone with a passion for innovation and a knack for optimising systems to ensure peak performance and reliability. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Pension Your tasks and responsibilities The Infrastructure Engineer role will operate in a Hybrid working arrangement with occasional travel to the Newcastle head office and DC locations. You will be part of a larger Infrastructure team reporting to a Technical Lead who is responsible for both Infrastructure and Network teams. The role will be split betw een BAU and Project work, where you will have the opportunity to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st and 2nd line service desk team. Installing and configuring operating systems and other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End User Devices) Work on projects to drive forward change at Buzz's technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with proven success and be experienced working in a quick-moving and fast-paced environment. Someone who is looking to develop themselves in a larger company and experience new systems and ways of working will be an ideal fit for this position. You will have proven experience in IT Support and Infrastructure across Cloud, Storage, Physical, and Virtual servers. Strong Skills in at least five of the following areas: Microsoft Desktop and Server Operating Systems VMware Virtualization SAN and Backup Technologies. (IBM, Commvault and Veeam preferred) Microsoft Azure Office 365 Administration Active Directory/DNS/Group Policy Physical Server troubleshooting and hardware replacement (HPE and Cisco UCS) Basic understanding of networking principles You should be: An excellent communicator, who actively listens and can collaborate with both technical and non-technical colleagues. Be able to communicate problems as you see them and what sequence of events needs to occur for a resolution to be reached. You should be someone who notices reoccurring/new problems and proactively looks to eliminate the root cause following the agreed change management process. Willing to continually develop your skills and experience whilst being ready to learn new technologies specific to the Bingo and Gambling industry. Flexible to changing demands and workloads. Work effectively as a team and alongside other teams within the IT function. Producing high-quality documentation to drive a high standard of operation within the function. Suggest new ideas for working and improvements that could be made to existing systems, taking ownership to provide solutions and documentation for proposal. Motivated and enthusiastic individual with a positive 'can do' attitude. Microsoft MCSE / MCITP certification or demonstrable equivalent experience. Flexibility required to provide support outside of core business hours to assist in the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required.
My Client, a Leading Digital Defence consultancy are looking to hire a Solution Architect for their Government Client. The customer requires support to: Help solidify programme scope Ensure coherent alignment with other programmes Establish a Target Operating Model Ensure delivery teams are setup, supported and coached for success Ensure 1stline assurance of design and delivery is adequate, appropriate, effective and efficient The Solution Architect is responsible for the coherence of the end-to-end solution and will therefore: Create and maintain the "All Views" diagram to explain the Programme's scope and composition Work with the Lead Business Architect to create the Target Operating Model (TOM) and then map the TOM to a) the Programme's outputs and b) the customer's capabilities Deliver b) through working with the Capability Delivery Assessment team to define the mapping between the Programme's outputs and the customer's capabilities. This will therefore define the contribution the Programme will make to realising the vision of Capability Owners and the associated benefits (through working with closely with the Benefits Manager) Work with the Enterprise Design Team to ensure that the Programme is aligned to the Enterprise's objectives Support the Enterprise Design Authority in enabling its 2nd line assurance of the Programme and its deliverables/outputs Advise the Programme on how to partition the work into coherent themes of work Ensure and assure that each theme of work is clear about its purpose, objectives, roadmap and definitions of done and overall place within the Programme Work closely with the Programme personnel, Business Change Management, Enterprise Design and the wider business to ensure that Ways of Working and Change Management are closely integrated. Ensure that change brought about by new ways of working are understood, accepted, implemented, adopted and embedded into the business in a coherent manner to realise planned benefits and outcomes The Solution Architect is responsible for the assurance of the themes from an architecture perspective. In particular, the Solution Architect will ensure: The delivery approach is appropriate and commensurate to/with the tasks/deliverables/outputs All engineering and change dimensions have been considered in the requirements Engineering risks have been identified and are suitably mitigated and managed As necessary, the Solution Architect will also participate in Red Team reviews and remediation activities to ensure a theme or project remains on or returns to 'on track' status Location The role is London based but has no requirement to go into the office if you don't want to. Monthly overnight travel to Exeter required (One day per month). If you are interested, Please apply below!
May 03, 2024
Full time
My Client, a Leading Digital Defence consultancy are looking to hire a Solution Architect for their Government Client. The customer requires support to: Help solidify programme scope Ensure coherent alignment with other programmes Establish a Target Operating Model Ensure delivery teams are setup, supported and coached for success Ensure 1stline assurance of design and delivery is adequate, appropriate, effective and efficient The Solution Architect is responsible for the coherence of the end-to-end solution and will therefore: Create and maintain the "All Views" diagram to explain the Programme's scope and composition Work with the Lead Business Architect to create the Target Operating Model (TOM) and then map the TOM to a) the Programme's outputs and b) the customer's capabilities Deliver b) through working with the Capability Delivery Assessment team to define the mapping between the Programme's outputs and the customer's capabilities. This will therefore define the contribution the Programme will make to realising the vision of Capability Owners and the associated benefits (through working with closely with the Benefits Manager) Work with the Enterprise Design Team to ensure that the Programme is aligned to the Enterprise's objectives Support the Enterprise Design Authority in enabling its 2nd line assurance of the Programme and its deliverables/outputs Advise the Programme on how to partition the work into coherent themes of work Ensure and assure that each theme of work is clear about its purpose, objectives, roadmap and definitions of done and overall place within the Programme Work closely with the Programme personnel, Business Change Management, Enterprise Design and the wider business to ensure that Ways of Working and Change Management are closely integrated. Ensure that change brought about by new ways of working are understood, accepted, implemented, adopted and embedded into the business in a coherent manner to realise planned benefits and outcomes The Solution Architect is responsible for the assurance of the themes from an architecture perspective. In particular, the Solution Architect will ensure: The delivery approach is appropriate and commensurate to/with the tasks/deliverables/outputs All engineering and change dimensions have been considered in the requirements Engineering risks have been identified and are suitably mitigated and managed As necessary, the Solution Architect will also participate in Red Team reviews and remediation activities to ensure a theme or project remains on or returns to 'on track' status Location The role is London based but has no requirement to go into the office if you don't want to. Monthly overnight travel to Exeter required (One day per month). If you are interested, Please apply below!
Our client are an investment management firm with multiple offices in the UK. They are currently looking for a Senior level engineer, coming from a MS support background to carry out internal support and project work to a growing customer base. You will be reporting to the IT Manager and working within a close knit team of 1st and 2nd level support engineers. You will be the 3rd level support escalation point and carry out ad-hoc project work. You will have the following skills and experience; 5+ years' of the following: Windows Support experience VMware Azure Office 365 MS Tunes This is a busy environment with plenty of challenges!
May 03, 2024
Full time
Our client are an investment management firm with multiple offices in the UK. They are currently looking for a Senior level engineer, coming from a MS support background to carry out internal support and project work to a growing customer base. You will be reporting to the IT Manager and working within a close knit team of 1st and 2nd level support engineers. You will be the 3rd level support escalation point and carry out ad-hoc project work. You will have the following skills and experience; 5+ years' of the following: Windows Support experience VMware Azure Office 365 MS Tunes This is a busy environment with plenty of challenges!