Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers' problems in-house. This is an excellent opportunity to progress your career with a well-established company! About Us Our ethos is to work with our clients in analysing and understanding their business requirements and constraints, allowing us to design and implement solutions that reduce cost and substantially increase reliability and flexibility. All our services and solutions are completely bespoke, and we pride ourselves on having a very personal approach with all our clients. Key Responsibilities: Escalating issues to suppliers and development teams to reduce any potential delays Conducting extensive troubleshooting to identify the root cause of an issue Responding to and analysing complex technical queries that may require deviation from standard procedures Directing clients through issue resolution, including occasional customer site meetings, providing status reports and regular updates Recording customer contact and activities in the helpdesk system Updating and managing the current working knowledge of the cloud products and services Working on the helpdesk providing technical support team by telephone, email and remote assistance Helping to manage support incidents for engineers out of the office on installations Extensive training will be provided for cloud products and solutions: Azure and O365 Services, Cloud backup, Hyper-V based solutions, Hosted Exchange, Active Directory, SharePoint, Web Hosting, Hosted Email, Infrastructure as a Service, and Ticket Management Required Experience: Must have an active Microsoft Certification path Experience working with Office 365 and Azure services Previous experience gained working within a customer-focused environment Experience with Microsoft Windows Server and Client platforms, Active Directory, IIS and Microsoft Exposure to Apple MAC and Linux is desirable Required Skills: Problem-solving in the course of day-to-day activity Good communicator with the ability to build good relationships with customers Analytical thinking and decision-making Good communicator with an excellent telephone manner and high levels of spoken and written English Ability to cope well under pressure Ability to work independently and as part of a team An active interest in IT and technology A great desire to learn new technologies and constantly push knowledge and skill sets Benefits: Staff Pension Private Health Care Hybrid Working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; IT Engineer, IT Technician, 1st Line Support Technician, 2nd Line Support, IT Support Engineer, IT Systems Consultant, IT Solutions Consultant, Technology Advisor, Technology Support Specialist, IT Service Desk Consultant, IT Operations Specialist may also be considered for this role.
May 14, 2024
Full time
An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers' problems in-house. This is an excellent opportunity to progress your career with a well-established company! About Us Our ethos is to work with our clients in analysing and understanding their business requirements and constraints, allowing us to design and implement solutions that reduce cost and substantially increase reliability and flexibility. All our services and solutions are completely bespoke, and we pride ourselves on having a very personal approach with all our clients. Key Responsibilities: Escalating issues to suppliers and development teams to reduce any potential delays Conducting extensive troubleshooting to identify the root cause of an issue Responding to and analysing complex technical queries that may require deviation from standard procedures Directing clients through issue resolution, including occasional customer site meetings, providing status reports and regular updates Recording customer contact and activities in the helpdesk system Updating and managing the current working knowledge of the cloud products and services Working on the helpdesk providing technical support team by telephone, email and remote assistance Helping to manage support incidents for engineers out of the office on installations Extensive training will be provided for cloud products and solutions: Azure and O365 Services, Cloud backup, Hyper-V based solutions, Hosted Exchange, Active Directory, SharePoint, Web Hosting, Hosted Email, Infrastructure as a Service, and Ticket Management Required Experience: Must have an active Microsoft Certification path Experience working with Office 365 and Azure services Previous experience gained working within a customer-focused environment Experience with Microsoft Windows Server and Client platforms, Active Directory, IIS and Microsoft Exposure to Apple MAC and Linux is desirable Required Skills: Problem-solving in the course of day-to-day activity Good communicator with the ability to build good relationships with customers Analytical thinking and decision-making Good communicator with an excellent telephone manner and high levels of spoken and written English Ability to cope well under pressure Ability to work independently and as part of a team An active interest in IT and technology A great desire to learn new technologies and constantly push knowledge and skill sets Benefits: Staff Pension Private Health Care Hybrid Working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; IT Engineer, IT Technician, 1st Line Support Technician, 2nd Line Support, IT Support Engineer, IT Systems Consultant, IT Solutions Consultant, Technology Advisor, Technology Support Specialist, IT Service Desk Consultant, IT Operations Specialist may also be considered for this role.
An experienced field-based IT Support Engineer is needed to join an MSP team supporting IT infrastructures for multiple clients across the region. You'll be based in or around the Brighton region on a full-time basis and working on client sites from home or company offices in East Grinstead. Candidates must be good communicators, clear thinkers, and friendly people. Broad experience is valued, especially in managing IT for organisations with 25-500+ users and varying needs. Experience in delivering infrastructure changes and projects would be an advantage. The work is varied and interesting, and their objective is to deliver good-quality outcomes for their clients - they use high-quality software tools to achieve that. If you're already shown your capabilities working for a single organisation, then fast-track your experience by stepping up to manage and deliver services for multiple organisations. This is an excellent opportunity to progress your career with a well-established company! About the Role You'll be the kind of person who can drop into a client's IT infrastructure and improve it. With a calm disposition and leaning on your team where you need to, you'll be able to find resolutions and workarounds as you go. You'll be the kind of person who enjoys the challenge of applying best practice solutions to diverse client IT environments, and your clients will learn to trust you as much as you do. Required Skills: Ability to work on your own initiative as well as support the team Good communications skills Ability to problem solve in a logical manner Be efficient, well-organised, and able to prioritise Able to manage projects, update stakeholders, and manage risk Full Driving Licence Required Experience: Minimum 3 years of experience managing, changing, and operating IT infrastructures for organisations with 25-500 IT users Cloud services such as Microsoft 365, operating/delivering modern workplace services and tools Proven experience running a Windows-based network, from PCs to switches to servers They also value any mix of the following experience: Microsoft Windows Servers and Workstations Virtual Apps and Desktops (Citrix, Microsoft) Microsoft 365-based services Microsoft Exchange (any supported versions) Virtualisation knowledge - Hyper-V/XenServer /VMWare Local and wide-area networking Administering database systems such as Microsoft SQL Server Maths and English qualifications equivalent to GCSE C or above. CompTIA qualifications, past apprenticeship success Vendor qualifications from Microsoft, Citrix, Sophos, Cisco, Veeam Benefits: Friendly environment Varied challenges Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; 3rd Line Support Engineer, IT Support Engineer, IT Project Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer may also be considered.
May 14, 2024
Full time
An experienced field-based IT Support Engineer is needed to join an MSP team supporting IT infrastructures for multiple clients across the region. You'll be based in or around the Brighton region on a full-time basis and working on client sites from home or company offices in East Grinstead. Candidates must be good communicators, clear thinkers, and friendly people. Broad experience is valued, especially in managing IT for organisations with 25-500+ users and varying needs. Experience in delivering infrastructure changes and projects would be an advantage. The work is varied and interesting, and their objective is to deliver good-quality outcomes for their clients - they use high-quality software tools to achieve that. If you're already shown your capabilities working for a single organisation, then fast-track your experience by stepping up to manage and deliver services for multiple organisations. This is an excellent opportunity to progress your career with a well-established company! About the Role You'll be the kind of person who can drop into a client's IT infrastructure and improve it. With a calm disposition and leaning on your team where you need to, you'll be able to find resolutions and workarounds as you go. You'll be the kind of person who enjoys the challenge of applying best practice solutions to diverse client IT environments, and your clients will learn to trust you as much as you do. Required Skills: Ability to work on your own initiative as well as support the team Good communications skills Ability to problem solve in a logical manner Be efficient, well-organised, and able to prioritise Able to manage projects, update stakeholders, and manage risk Full Driving Licence Required Experience: Minimum 3 years of experience managing, changing, and operating IT infrastructures for organisations with 25-500 IT users Cloud services such as Microsoft 365, operating/delivering modern workplace services and tools Proven experience running a Windows-based network, from PCs to switches to servers They also value any mix of the following experience: Microsoft Windows Servers and Workstations Virtual Apps and Desktops (Citrix, Microsoft) Microsoft 365-based services Microsoft Exchange (any supported versions) Virtualisation knowledge - Hyper-V/XenServer /VMWare Local and wide-area networking Administering database systems such as Microsoft SQL Server Maths and English qualifications equivalent to GCSE C or above. CompTIA qualifications, past apprenticeship success Vendor qualifications from Microsoft, Citrix, Sophos, Cisco, Veeam Benefits: Friendly environment Varied challenges Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; 3rd Line Support Engineer, IT Support Engineer, IT Project Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer may also be considered.
Employer description: The Collegiate Trust is a family of schools that exists to improve education in Croydon, Crawley and the surrounding areas for children and young people up to the age of 19.Our strong culture of ambition, focussed clearly on PEOPLE and LEARNING, ensures the best interests of all those in our communities are always at the heart of our decision-making. Overview: We are now looking for an eager candidate to join us as an apprentice. You will provide a wide range of front line technical support to staff and students at all levels, throughout The Academy Trust. Primarily based at Riddlesdown Collegiate and The Quest Academy, with some work taking place in our other schools. Duties: You will be assisting in most aspects of first level software, hardware and Windows network support. You will be expected to have a flexible approach to problem solving, taking initiative and providing excellent customer service. Rotating between Riddlesdown Collegiate, The Quest Academy and Woodcote High School. Occasional travel to primary schools in Selsdon and Crawley will be required too. Skills required: Good communications skills Good knowledge of Windows 10, Office 365 Experience with Active Directory and knowledge of DNS and DHCP Personal qualities: Excellent interpersonal skills - diagnostic and problem solving Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: On-site and off-site free parking Close to bus links and train lines at Riddlesdown, bus routes at other secondaries and additionally, Croydon trams near Quest Academy Annual leave can be taken in term time and school holidays Staff diner at Riddlesdown and staffroom areas at other schools Free staff refreshments Free Anti-virus protection Free 1Password Family account (during employment period) Microsoft Office 365 for work use (during employment period) Employee discounts (via 3rd party partnerships) Travel expenses between schools On-site gym at Riddlesdown Supportive team environment A safe and welcoming environment Inclusive and diverse culture Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 14, 2024
Full time
Employer description: The Collegiate Trust is a family of schools that exists to improve education in Croydon, Crawley and the surrounding areas for children and young people up to the age of 19.Our strong culture of ambition, focussed clearly on PEOPLE and LEARNING, ensures the best interests of all those in our communities are always at the heart of our decision-making. Overview: We are now looking for an eager candidate to join us as an apprentice. You will provide a wide range of front line technical support to staff and students at all levels, throughout The Academy Trust. Primarily based at Riddlesdown Collegiate and The Quest Academy, with some work taking place in our other schools. Duties: You will be assisting in most aspects of first level software, hardware and Windows network support. You will be expected to have a flexible approach to problem solving, taking initiative and providing excellent customer service. Rotating between Riddlesdown Collegiate, The Quest Academy and Woodcote High School. Occasional travel to primary schools in Selsdon and Crawley will be required too. Skills required: Good communications skills Good knowledge of Windows 10, Office 365 Experience with Active Directory and knowledge of DNS and DHCP Personal qualities: Excellent interpersonal skills - diagnostic and problem solving Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: On-site and off-site free parking Close to bus links and train lines at Riddlesdown, bus routes at other secondaries and additionally, Croydon trams near Quest Academy Annual leave can be taken in term time and school holidays Staff diner at Riddlesdown and staffroom areas at other schools Free staff refreshments Free Anti-virus protection Free 1Password Family account (during employment period) Microsoft Office 365 for work use (during employment period) Employee discounts (via 3rd party partnerships) Travel expenses between schools On-site gym at Riddlesdown Supportive team environment A safe and welcoming environment Inclusive and diverse culture Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
AV Engineer/AV Support/AV Technician - Audio Visual Production (AV VIP & Exec Support/O365/Win10) is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in London, UK (5 days on-site). Responsibilities & Skills: Must have strong AV VIP & Exec Technical Support (Audio Visual) experience The successful applicant will be providing the following AV services: fault calls, service requests, planned changes, VOIP telephony support, high level AV support, VIP Support, Smart-Hands support, PC/Laptop builds, OS configuration, AD administration, some hardware repair, O365, Windows 10, Deskside support Call management ServiceNow support BAU Support experience Supporting and manning the Technical AV Help Desk AV & IT Deskside support and stock control experience Excellent client facing experience Desirable: Mac IOS The position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. This is an urgent requirement; please apply ASAP if you would like to be considered. Please apply via this site in the first instance, or send a CV to (see below) The Company A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers. Project People is acting as an Employment Business in relation to this vacancy.
May 14, 2024
Contractor
AV Engineer/AV Support/AV Technician - Audio Visual Production (AV VIP & Exec Support/O365/Win10) is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in London, UK (5 days on-site). Responsibilities & Skills: Must have strong AV VIP & Exec Technical Support (Audio Visual) experience The successful applicant will be providing the following AV services: fault calls, service requests, planned changes, VOIP telephony support, high level AV support, VIP Support, Smart-Hands support, PC/Laptop builds, OS configuration, AD administration, some hardware repair, O365, Windows 10, Deskside support Call management ServiceNow support BAU Support experience Supporting and manning the Technical AV Help Desk AV & IT Deskside support and stock control experience Excellent client facing experience Desirable: Mac IOS The position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. This is an urgent requirement; please apply ASAP if you would like to be considered. Please apply via this site in the first instance, or send a CV to (see below) The Company A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers. Project People is acting as an Employment Business in relation to this vacancy.
Rapid Response Technician Location: London Waterloo Duration: 6 months Rate: £30.00 per hour (umbrella) Our London Waterloo based client have an opportunity for a Rapid Response Technician to join the team on an initial 6 month contract basis (shift work 3 on/4 off - alternating night/day shifts) The primary purpose of the role is to undertake faulting activities to restore service and systems mainly within the Connect Network within Contractual Service Levels and to provide technical support to sustain the integrity of the Connect system. The post holder will undertake all technical activities in accordance with the specific roles and responsibilities of the post to ensure the use of best practices & continuous improvement in all areas of Service provision/delivery and HSQE activities. Key Responsibilities and Tasks: Reporting to the Duty Operations Manager the post holder will contribute to a high performance team culture, whilst implementing a high level of safety practices within daily duties. The post holder will consistently offer First class service to the customer, support the service delivery team to deliver financial results in line with company expectations. The post holder will be required to achieve KPIs, that minimise exposure to service credits, abatement payments for spares, logical channels, and repeat failures incurred on the Connect Contract. The role is customer facing, earning respect from end users, LU Connect and internal colleagues. The post holder will lead by example in his/her application of the core company values, company goals and continuous improvement initiatives. The role is high profile, pressurised and will require out of normal hours commitment (alternating weekly day/night shifts - 3 on 4 off) 1. Work efficiently and effectively to restore service, highlight and escalate issues or deficiencies arising, share good practice and lessons learnt to promote service improvement. Provide all feedback, and matters arising for escalation and review. Maintain regular and consistent dialogue with the delivery team to update on faulting task progress. 2. Ensure a safe system of work is in place and dynamic risk assessments are completed and recorded. Compile Site Specific Safety Information as required, or, subject to certification, undertake specific on site duties. 3. Undertake maintenance activities as required. 4. Carry out equipment reprogramming and install latest equipment configuration as required. 5. Understand and interpret design documentation and work instructions. 6. On occasion maybe required to lead a team of technicians to ensure the application of best practice in the provision of a safe, comprehensive, faulting activities. 7. Ensure that all relevant policies, processes and procedures are adhered too. 8. Maintain physical and cyber security, champion good housekeeping values at all times. Skills: Essential Must be able to drive and hold a valid driving licence Understands and can apply basic electrical principles to faulting activities Proficient in the application and interpretation of Telecom Transmission Systems, specifically on the Connect Network, Systems, architecture and component parts. Good overall technical knowledge of Tetra Radio, Video and Transmission systems. Good technical understanding of SDH and PDH Transmission systems. Good technical knowledge Tetra Radio Systems, architecture and component parts. Good technical understanding of CCTV services (Video) and specifically of the ATM Video Systems. A basic understanding of Internet protocol (IP) and specifically Multi Services Networks/Nokia products A good technical understanding of testing on multicore copper cables. Demonstrates a good understanding and interpretation of UPS systems. Knowledge of London Underground and Network Rail standards. Working to strict Health &Safety standards. The candidate will require Security Clearance. Experience: Essential Demonstrable experience as a 1st line or 2nd Line Technician. Desirable The post holder is likely to have demonstrable experience in Operational Communications and/or points and trackside equipment and/or power systems and/or Signalling Systems. Values & Behaviours: Customer Trust One Team, One Thales Developing our People Accountable and Committed to Excellence Agile and Innovative Interested? - Hit Apply
May 14, 2024
Contractor
Rapid Response Technician Location: London Waterloo Duration: 6 months Rate: £30.00 per hour (umbrella) Our London Waterloo based client have an opportunity for a Rapid Response Technician to join the team on an initial 6 month contract basis (shift work 3 on/4 off - alternating night/day shifts) The primary purpose of the role is to undertake faulting activities to restore service and systems mainly within the Connect Network within Contractual Service Levels and to provide technical support to sustain the integrity of the Connect system. The post holder will undertake all technical activities in accordance with the specific roles and responsibilities of the post to ensure the use of best practices & continuous improvement in all areas of Service provision/delivery and HSQE activities. Key Responsibilities and Tasks: Reporting to the Duty Operations Manager the post holder will contribute to a high performance team culture, whilst implementing a high level of safety practices within daily duties. The post holder will consistently offer First class service to the customer, support the service delivery team to deliver financial results in line with company expectations. The post holder will be required to achieve KPIs, that minimise exposure to service credits, abatement payments for spares, logical channels, and repeat failures incurred on the Connect Contract. The role is customer facing, earning respect from end users, LU Connect and internal colleagues. The post holder will lead by example in his/her application of the core company values, company goals and continuous improvement initiatives. The role is high profile, pressurised and will require out of normal hours commitment (alternating weekly day/night shifts - 3 on 4 off) 1. Work efficiently and effectively to restore service, highlight and escalate issues or deficiencies arising, share good practice and lessons learnt to promote service improvement. Provide all feedback, and matters arising for escalation and review. Maintain regular and consistent dialogue with the delivery team to update on faulting task progress. 2. Ensure a safe system of work is in place and dynamic risk assessments are completed and recorded. Compile Site Specific Safety Information as required, or, subject to certification, undertake specific on site duties. 3. Undertake maintenance activities as required. 4. Carry out equipment reprogramming and install latest equipment configuration as required. 5. Understand and interpret design documentation and work instructions. 6. On occasion maybe required to lead a team of technicians to ensure the application of best practice in the provision of a safe, comprehensive, faulting activities. 7. Ensure that all relevant policies, processes and procedures are adhered too. 8. Maintain physical and cyber security, champion good housekeeping values at all times. Skills: Essential Must be able to drive and hold a valid driving licence Understands and can apply basic electrical principles to faulting activities Proficient in the application and interpretation of Telecom Transmission Systems, specifically on the Connect Network, Systems, architecture and component parts. Good overall technical knowledge of Tetra Radio, Video and Transmission systems. Good technical understanding of SDH and PDH Transmission systems. Good technical knowledge Tetra Radio Systems, architecture and component parts. Good technical understanding of CCTV services (Video) and specifically of the ATM Video Systems. A basic understanding of Internet protocol (IP) and specifically Multi Services Networks/Nokia products A good technical understanding of testing on multicore copper cables. Demonstrates a good understanding and interpretation of UPS systems. Knowledge of London Underground and Network Rail standards. Working to strict Health &Safety standards. The candidate will require Security Clearance. Experience: Essential Demonstrable experience as a 1st line or 2nd Line Technician. Desirable The post holder is likely to have demonstrable experience in Operational Communications and/or points and trackside equipment and/or power systems and/or Signalling Systems. Values & Behaviours: Customer Trust One Team, One Thales Developing our People Accountable and Committed to Excellence Agile and Innovative Interested? - Hit Apply
AV TECHNICIAN - ONSITE - LONDON - CONTRACT Leading Managed Services Provider in the Public and Defence Sector currently looking to hiring an AV Technician who has experience in MWP and VIP Support for one of prestigious customer in London. The role itself encompasses as a MWP/VIP/AV Technician, managing fault calls, service requests and planned changes, MWP desktop support/AV and VIP Support, Proven track record of providing support to user estate all the way up to director level is essential, This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. MUST HAVE STRONG EXPERIENCE ON AUDIO - VIDEO PRODUCTION & SUPPORT CAPABILITIES. Some project work may be required and some flexibility to work offsite and out of hours. Onsite in London 5 days/week onsite - (7am - 7pm) 6 months contract + Extension Skills Mandatory Strong organisational and admin skills. Attention to detail Deskside capabilities Stock control Office 365 Skills Preferred Windows 10 experience Apple Mac IOS AV knowledge and experience Stock control Documentation creation Please apply via this ad in the first instance or send a CV with covering note or contact me (see below). Project People is acting as an Employment Business in relation to this vacancy.
May 14, 2024
Contractor
AV TECHNICIAN - ONSITE - LONDON - CONTRACT Leading Managed Services Provider in the Public and Defence Sector currently looking to hiring an AV Technician who has experience in MWP and VIP Support for one of prestigious customer in London. The role itself encompasses as a MWP/VIP/AV Technician, managing fault calls, service requests and planned changes, MWP desktop support/AV and VIP Support, Proven track record of providing support to user estate all the way up to director level is essential, This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Capable of taking ownership of complex cases and managing end to end resolution. MUST HAVE STRONG EXPERIENCE ON AUDIO - VIDEO PRODUCTION & SUPPORT CAPABILITIES. Some project work may be required and some flexibility to work offsite and out of hours. Onsite in London 5 days/week onsite - (7am - 7pm) 6 months contract + Extension Skills Mandatory Strong organisational and admin skills. Attention to detail Deskside capabilities Stock control Office 365 Skills Preferred Windows 10 experience Apple Mac IOS AV knowledge and experience Stock control Documentation creation Please apply via this ad in the first instance or send a CV with covering note or contact me (see below). Project People is acting as an Employment Business in relation to this vacancy.
Welcome to a day in the life of an IT Technician, where your role is about more than keeping systems running; it s about being the hero behind the seamless operation of cutting-edge technology in a bustling production environment. Picture yourself walking through the facility past buzzing machinery and dedicated teams and knowing your expertise keeps every digital pulse firing accurately. This isn t just a job; it s your stage to shine, troubleshoot, and innovate alongside leaders in the industry. At K.A.G. Recruitment, we are excited to offer you this gateway to not only advance your career but to also provide an essential service that impacts every layer of our client's operations. Job Title: IT Technician Location: Guildford Schedule: Monday to Friday, 7:30 AM - 4:00 PM with flexibility for critical operations Salary: £30,000 - £34,000 per annum Your Role: As you begin this journey, your days will be filled with opportunities to make tangible impacts. You'll interface directly with the machinery and people that make our client a leader in its field. From deploying critical updates to ensuring the resilience of their network infrastructure, every task you undertake will enhance both your skills and the productivity of the facility. Your primary responsibilities will include: Proactively managing IT services to ensure continuous production without interruptions. Hands-on engagement with hardware and systems critical to our day-to-day operations, from network servers to complex production line technologies. Spearheading the installation of system updates and new tools, ensuring compatibility and efficiency across departments. Offering strategic out-of-hours support to preemptively address and resolve issues, ensuring that operations continue smoothly around the clock. Extending your expertise across the region, supporting other sites as needed, and ensuring robust IT practices are upheld company-wide. Who You Are: We're looking for a proactive, dynamic individual who: Thrives in environments where innovation is encouraged and your input makes a difference. Brings a solid foundation in IT, with hands-on experience in networking, Microsoft 365, and Active Directory tools. Is eager to face new challenges head-on, with previous commercial experience in a fast-paced setting. Has a knack for strategic thinking and problem-solving, with the ability to adapt swiftly to the evolving tech landscape. Why Choose This Role? Choosing this role means choosing a path where your career growth is interlinked with the advancement of innovative IT solutions. Here, you won t just witness the future of tech unfold you ll be an integral part of its implementation. Enjoy the perks of working in a supportive environment that appreciates your hard work and dedication with competitive compensation, comprehensive benefits, and opportunities for professional growth. This is a role where every problem solved is a step toward technological excellence, and every system enhanced is a victory.
May 14, 2024
Full time
Welcome to a day in the life of an IT Technician, where your role is about more than keeping systems running; it s about being the hero behind the seamless operation of cutting-edge technology in a bustling production environment. Picture yourself walking through the facility past buzzing machinery and dedicated teams and knowing your expertise keeps every digital pulse firing accurately. This isn t just a job; it s your stage to shine, troubleshoot, and innovate alongside leaders in the industry. At K.A.G. Recruitment, we are excited to offer you this gateway to not only advance your career but to also provide an essential service that impacts every layer of our client's operations. Job Title: IT Technician Location: Guildford Schedule: Monday to Friday, 7:30 AM - 4:00 PM with flexibility for critical operations Salary: £30,000 - £34,000 per annum Your Role: As you begin this journey, your days will be filled with opportunities to make tangible impacts. You'll interface directly with the machinery and people that make our client a leader in its field. From deploying critical updates to ensuring the resilience of their network infrastructure, every task you undertake will enhance both your skills and the productivity of the facility. Your primary responsibilities will include: Proactively managing IT services to ensure continuous production without interruptions. Hands-on engagement with hardware and systems critical to our day-to-day operations, from network servers to complex production line technologies. Spearheading the installation of system updates and new tools, ensuring compatibility and efficiency across departments. Offering strategic out-of-hours support to preemptively address and resolve issues, ensuring that operations continue smoothly around the clock. Extending your expertise across the region, supporting other sites as needed, and ensuring robust IT practices are upheld company-wide. Who You Are: We're looking for a proactive, dynamic individual who: Thrives in environments where innovation is encouraged and your input makes a difference. Brings a solid foundation in IT, with hands-on experience in networking, Microsoft 365, and Active Directory tools. Is eager to face new challenges head-on, with previous commercial experience in a fast-paced setting. Has a knack for strategic thinking and problem-solving, with the ability to adapt swiftly to the evolving tech landscape. Why Choose This Role? Choosing this role means choosing a path where your career growth is interlinked with the advancement of innovative IT solutions. Here, you won t just witness the future of tech unfold you ll be an integral part of its implementation. Enjoy the perks of working in a supportive environment that appreciates your hard work and dedication with competitive compensation, comprehensive benefits, and opportunities for professional growth. This is a role where every problem solved is a step toward technological excellence, and every system enhanced is a victory.
Welcome to a day in the life of an IT Technician, where your role is about more than keeping systems running; it s about being the hero behind the seamless operation of cutting-edge technology in a bustling production environment. Picture yourself walking through the facility past buzzing machinery and dedicated teams and knowing your expertise keeps every digital pulse firing accurately. This isn t just a job; it s your stage to shine, troubleshoot, and innovate alongside leaders in the industry. At K.A.G. Recruitment, we are excited to offer you this gateway to not only advance your career but to also provide an essential service that impacts every layer of our client's operations. Job Title: IT Technician Location: Perth Schedule: Monday to Friday, 7:30 AM - 4:00 PM with flexibility for critical operations Salary: £28,000 - £30,000 per annum Your Role: As you begin this journey, your days will be filled with opportunities to make tangible impacts. You'll interface directly with the machinery and people that make our client a leader in its field. From deploying critical updates to ensuring the resilience of their network infrastructure, every task you undertake will enhance both your skills and the productivity of the facility. Your primary responsibilities will include: Proactively managing IT services to ensure continuous production without interruptions. Hands-on engagement with hardware and systems critical to our day-to-day operations, from network servers to complex production line technologies. Spearheading the installation of system updates and new tools, ensuring compatibility and efficiency across departments. Offering strategic out-of-hours support to preemptively address and resolve issues, ensuring that operations continue smoothly around the clock. Extending your expertise across the region, supporting other sites as needed, and ensuring robust IT practices are upheld company-wide. Who You Are: We're looking for a proactive, dynamic individual who: Thrives in environments where innovation is encouraged and your input makes a difference. Brings a solid foundation in IT, with hands-on experience in networking, Microsoft 365, and Active Directory tools. Is eager to face new challenges head-on, with previous commercial experience in a fast-paced setting. Has a knack for strategic thinking and problem-solving, with the ability to adapt swiftly to the evolving tech landscape. Why Choose This Role? Choosing this role means choosing a path where your career growth is interlinked with the advancement of innovative IT solutions. Here, you won t just witness the future of tech unfold you ll be an integral part of its implementation. Enjoy the perks of working in a supportive environment that appreciates your hard work and dedication with competitive compensation, comprehensive benefits, and opportunities for professional growth. This is a role where every problem solved is a step toward technological excellence, and every system enhanced is a victory.
May 14, 2024
Full time
Welcome to a day in the life of an IT Technician, where your role is about more than keeping systems running; it s about being the hero behind the seamless operation of cutting-edge technology in a bustling production environment. Picture yourself walking through the facility past buzzing machinery and dedicated teams and knowing your expertise keeps every digital pulse firing accurately. This isn t just a job; it s your stage to shine, troubleshoot, and innovate alongside leaders in the industry. At K.A.G. Recruitment, we are excited to offer you this gateway to not only advance your career but to also provide an essential service that impacts every layer of our client's operations. Job Title: IT Technician Location: Perth Schedule: Monday to Friday, 7:30 AM - 4:00 PM with flexibility for critical operations Salary: £28,000 - £30,000 per annum Your Role: As you begin this journey, your days will be filled with opportunities to make tangible impacts. You'll interface directly with the machinery and people that make our client a leader in its field. From deploying critical updates to ensuring the resilience of their network infrastructure, every task you undertake will enhance both your skills and the productivity of the facility. Your primary responsibilities will include: Proactively managing IT services to ensure continuous production without interruptions. Hands-on engagement with hardware and systems critical to our day-to-day operations, from network servers to complex production line technologies. Spearheading the installation of system updates and new tools, ensuring compatibility and efficiency across departments. Offering strategic out-of-hours support to preemptively address and resolve issues, ensuring that operations continue smoothly around the clock. Extending your expertise across the region, supporting other sites as needed, and ensuring robust IT practices are upheld company-wide. Who You Are: We're looking for a proactive, dynamic individual who: Thrives in environments where innovation is encouraged and your input makes a difference. Brings a solid foundation in IT, with hands-on experience in networking, Microsoft 365, and Active Directory tools. Is eager to face new challenges head-on, with previous commercial experience in a fast-paced setting. Has a knack for strategic thinking and problem-solving, with the ability to adapt swiftly to the evolving tech landscape. Why Choose This Role? Choosing this role means choosing a path where your career growth is interlinked with the advancement of innovative IT solutions. Here, you won t just witness the future of tech unfold you ll be an integral part of its implementation. Enjoy the perks of working in a supportive environment that appreciates your hard work and dedication with competitive compensation, comprehensive benefits, and opportunities for professional growth. This is a role where every problem solved is a step toward technological excellence, and every system enhanced is a victory.
IT Hardware Manager About Our Client: Our client, a leading technology services provider, is seeking an experienced IT Hardware Manager to join their dynamic team. This role is ideal for individuals with a blend of technical expertise and management skills. The successful candidate will be responsible for both hands-on technical support and overseeing the hardware team. Key Responsibilities: Provide technical support for IT hardware issues, including troubleshooting and maintenance of servers, desktops, laptops, and peripherals.Manage a team of hardware technicians, including task assignment, performance evaluations, and professional development.Oversee hardware inventory, procurement, and lifecycle management.Collaborate with other IT departments to ensure seamless integration of hardware with software and network systems.Develop and enforce hardware-related policies and procedures to maintain a secure and efficient IT environment.Ensure compliance with industry standards and regulations. Qualifications: A minimum of 5 years of experience in IT hardware support and management.Strong leadership and team management skills.Excellent problem-solving abilities and attention to detail.Familiarity with hardware procurement processes and vendor management.Knowledge of industry best practices and compliance requirements. Benefits: Competitive salary and benefits package.Opportunities for professional growth and development.Collaborative work environment.Flexible work arrangements. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
May 14, 2024
Full time
IT Hardware Manager About Our Client: Our client, a leading technology services provider, is seeking an experienced IT Hardware Manager to join their dynamic team. This role is ideal for individuals with a blend of technical expertise and management skills. The successful candidate will be responsible for both hands-on technical support and overseeing the hardware team. Key Responsibilities: Provide technical support for IT hardware issues, including troubleshooting and maintenance of servers, desktops, laptops, and peripherals.Manage a team of hardware technicians, including task assignment, performance evaluations, and professional development.Oversee hardware inventory, procurement, and lifecycle management.Collaborate with other IT departments to ensure seamless integration of hardware with software and network systems.Develop and enforce hardware-related policies and procedures to maintain a secure and efficient IT environment.Ensure compliance with industry standards and regulations. Qualifications: A minimum of 5 years of experience in IT hardware support and management.Strong leadership and team management skills.Excellent problem-solving abilities and attention to detail.Familiarity with hardware procurement processes and vendor management.Knowledge of industry best practices and compliance requirements. Benefits: Competitive salary and benefits package.Opportunities for professional growth and development.Collaborative work environment.Flexible work arrangements. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Take a thrilling leap into the heart of cutting-edge technology with this amazing opportunity, we are searching for like-minded professionals to join this well-bonded team. ?This organisation was previously awarded the Investors in People Gold award and they offer a friendly and people-focused environment to work and develop toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards yourLevel 3 Information Communications Technician Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the role as required. Ensure all Tickets and recorded data (e.g. ITBoost) are kept up to date as changes are made. Escalate issues within the team where necessary. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours&Benefits: Monday Friday 8:00 AM 5:30 PM £14,000 Per annum 22 Days annual leave plus bank holidays, annual leave can go up to 26 days with length of service. Company events Company pension Cycle to work scheme Employee assistance programme Free parking Paid volunteer time Desired Qualities, Skills and Knowledge: A desire to keep up to date with advancements in technology. Hands-on approach to IT. Excellent attention to detail. Good organisational, time management and prioritisation skills Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) GCSE Grade 4 in Maths and 5 in English Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effectiveIT Support Technician. Next Steps: If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. JBRP1_UKTJ
May 14, 2024
Full time
Take a thrilling leap into the heart of cutting-edge technology with this amazing opportunity, we are searching for like-minded professionals to join this well-bonded team. ?This organisation was previously awarded the Investors in People Gold award and they offer a friendly and people-focused environment to work and develop toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards yourLevel 3 Information Communications Technician Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the role as required. Ensure all Tickets and recorded data (e.g. ITBoost) are kept up to date as changes are made. Escalate issues within the team where necessary. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours&Benefits: Monday Friday 8:00 AM 5:30 PM £14,000 Per annum 22 Days annual leave plus bank holidays, annual leave can go up to 26 days with length of service. Company events Company pension Cycle to work scheme Employee assistance programme Free parking Paid volunteer time Desired Qualities, Skills and Knowledge: A desire to keep up to date with advancements in technology. Hands-on approach to IT. Excellent attention to detail. Good organisational, time management and prioritisation skills Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) GCSE Grade 4 in Maths and 5 in English Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effectiveIT Support Technician. Next Steps: If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. JBRP1_UKTJ
IT Operations TechnicianCity of LondonAre you an IT operations technician/Infrastructure engineer looking for your next challenge?You MUST have experience working within Insurance (London market preferably) & also the following experience below:- MSSQL/VMware/ Windows Server.- Microsoft applications including Office 365, Microsoft server and desktop operation systems.- Virtualisation and VDI with a familiarity with remote desktop applications and help desk software.- Networking and wireless technologies.- IT related security products/services.- Financial services related third party applications such as Eclipse, RMS, VIPR, ECF, Sequel Claims, Cognos, Sun Accounts is not essential but would be advantageousMain Purpose of the role:The IT Operations team is responsible for maintaining the company's IT services and equipment including troubleshooting, detecting, and solving technical problems, installing/ updating hardware and software and providing high quality support to improve the organisational effectiveness and colleague's productivity Please only apply if you have worked in Insurance and this client does not offer sponsorship.
May 14, 2024
Full time
IT Operations TechnicianCity of LondonAre you an IT operations technician/Infrastructure engineer looking for your next challenge?You MUST have experience working within Insurance (London market preferably) & also the following experience below:- MSSQL/VMware/ Windows Server.- Microsoft applications including Office 365, Microsoft server and desktop operation systems.- Virtualisation and VDI with a familiarity with remote desktop applications and help desk software.- Networking and wireless technologies.- IT related security products/services.- Financial services related third party applications such as Eclipse, RMS, VIPR, ECF, Sequel Claims, Cognos, Sun Accounts is not essential but would be advantageousMain Purpose of the role:The IT Operations team is responsible for maintaining the company's IT services and equipment including troubleshooting, detecting, and solving technical problems, installing/ updating hardware and software and providing high quality support to improve the organisational effectiveness and colleague's productivity Please only apply if you have worked in Insurance and this client does not offer sponsorship.
Join Our Client's Team as a BIM TechnicianBelcan Workforce Solutions are recruiting for a BIM Technician for our client, who are a managed service for a major Defence Contractor's Configuration Management function in the Reading area. This will be a Permanent opportunity that benefits from hybrid working.Position Overview:As a BIM Technician, you will play a critical role in creating and maintaining Building Information Modelling (BIM) models and drawings. You'll collaborate with project teams, follow company standards, and ensure accurate and compliant deliverables. This position requires technical expertise, attention to detail, and effective communication skills.Responsibilities BIM Modelling: Produce Level 2 BIM models and drawings as directed by the BIM Modelling / Data Capture Manager. Model Upkeep: Support the maintenance of facility "AS Built/Record" models and drawings. Customer Liaison: Communicate with customers to confirm requirements. Compliance: Adhere to company BIM standards and Managed Services procedures. Configuration Control: Apply configuration control processes. Efficient Solutions: Explore efficient technical solutions to meet client needs. Estimating Methodology: Apply robust estimating methodology with regard to Service Level Indicators.Qualifications and Experience Education: Ideally educated to HNC level or above in a BIM-related field. Certification: Certification in using Autodesk Revit (approved trainer advantage). Technical Knowledge: Comprehensive knowledge of 3D services coordination and point-cloud manipulation. Extensive understanding of ISO 19650-1 & ISO 19650-2. Proficiency in IT, including MS Packages. Ability to manipulate data sets and present results.Technical Skills: Extensive experience working in a Common Data Environment (CDE) such as BIM360/ACC. Proficient in producing BIM Level 2 Models & families. Familiarity with managing and controlling BIM data. Skilled in using Revit for Architectural/MEP projects. Experience with other software packages (e.g., CADDuct/FabMEP, Navisworks, Pointsense, Leica Cloudworx/Cyclone Register, Leica Truview, Leica Jetstream). Ability to upload models/drawings to EDMS systems. Project Delivery: Demonstrable track record of exceptional project delivery and client satisfaction.The nature of this opportunity means that you will be required to be Security Cleared prior to appointment so you must meet all the eligibility criteria to obtain UK Security Clearance.The salary for this will reflect the scope and significance of the client in their sector.To Learn more about this opportunity and the full job description Apply Now, or call me on for an initial no obligation, conversation.
May 14, 2024
Full time
Join Our Client's Team as a BIM TechnicianBelcan Workforce Solutions are recruiting for a BIM Technician for our client, who are a managed service for a major Defence Contractor's Configuration Management function in the Reading area. This will be a Permanent opportunity that benefits from hybrid working.Position Overview:As a BIM Technician, you will play a critical role in creating and maintaining Building Information Modelling (BIM) models and drawings. You'll collaborate with project teams, follow company standards, and ensure accurate and compliant deliverables. This position requires technical expertise, attention to detail, and effective communication skills.Responsibilities BIM Modelling: Produce Level 2 BIM models and drawings as directed by the BIM Modelling / Data Capture Manager. Model Upkeep: Support the maintenance of facility "AS Built/Record" models and drawings. Customer Liaison: Communicate with customers to confirm requirements. Compliance: Adhere to company BIM standards and Managed Services procedures. Configuration Control: Apply configuration control processes. Efficient Solutions: Explore efficient technical solutions to meet client needs. Estimating Methodology: Apply robust estimating methodology with regard to Service Level Indicators.Qualifications and Experience Education: Ideally educated to HNC level or above in a BIM-related field. Certification: Certification in using Autodesk Revit (approved trainer advantage). Technical Knowledge: Comprehensive knowledge of 3D services coordination and point-cloud manipulation. Extensive understanding of ISO 19650-1 & ISO 19650-2. Proficiency in IT, including MS Packages. Ability to manipulate data sets and present results.Technical Skills: Extensive experience working in a Common Data Environment (CDE) such as BIM360/ACC. Proficient in producing BIM Level 2 Models & families. Familiarity with managing and controlling BIM data. Skilled in using Revit for Architectural/MEP projects. Experience with other software packages (e.g., CADDuct/FabMEP, Navisworks, Pointsense, Leica Cloudworx/Cyclone Register, Leica Truview, Leica Jetstream). Ability to upload models/drawings to EDMS systems. Project Delivery: Demonstrable track record of exceptional project delivery and client satisfaction.The nature of this opportunity means that you will be required to be Security Cleared prior to appointment so you must meet all the eligibility criteria to obtain UK Security Clearance.The salary for this will reflect the scope and significance of the client in their sector.To Learn more about this opportunity and the full job description Apply Now, or call me on for an initial no obligation, conversation.
IT Technician / Engineer Henley-in-Arden, Warwickshire Hybrid working Monday to Friday 8.30-5 Are you an experienced IT engineer looking to join a business who are investing in themselves and will invest in you? Are you familiar with MS365, Azure, Intune/endpoint? Are you proactive, comfortable with a fast paced role and the sort of person who sees a task through from start to finish? If so, we d love to talk to you. We are NexGen IT, founded in 2016 with a solid core team of 4. Don t let me tell you what we re like, this is what our customers say; Phenomenal service from NexGen IT. Great to work with, very knowledgeable and no problem too big or small for these guys to resolve! I would certainly recommend to anyone looking for a new provider The NexGen team is easy to approach, is incredibly knowledgeable and very friendly. They provide a great service! NexGen IT are a very professional and quality establishment. Their IT knowledge puts you at ease and coupled with the outstanding support our IT department feels like its 'in house'. Highly recommended Customers are at the core of everything we do. We ve retained the large majority of our customers through a personable, solution led service with impeccable level of customer service. We are proactive, passionate, knowledgeable and always want to be better. We keep up with IT Trends to keep ahead of the curve. Ensuring our customers IT runs as smooth as it possibly can be, as safe as possible. We now need someone likeminded to join us on our Journey. The role will be based at our office with travel to customer sites, the first six months will be really understanding what we re about, you ll be tasked with working with a portfolio of customers to get them all up to a certain level of products, going through their policies and ensuring they are where they need to be. After that the role will be varied with a range of tasks including sharing the helpdesk support or job tickets alongside any project work. As cliché as it sounds- No two days are the same. Get in touch with Adam at Stirling Warrington to discuss this IT Technician role in more detail.
May 14, 2024
Full time
IT Technician / Engineer Henley-in-Arden, Warwickshire Hybrid working Monday to Friday 8.30-5 Are you an experienced IT engineer looking to join a business who are investing in themselves and will invest in you? Are you familiar with MS365, Azure, Intune/endpoint? Are you proactive, comfortable with a fast paced role and the sort of person who sees a task through from start to finish? If so, we d love to talk to you. We are NexGen IT, founded in 2016 with a solid core team of 4. Don t let me tell you what we re like, this is what our customers say; Phenomenal service from NexGen IT. Great to work with, very knowledgeable and no problem too big or small for these guys to resolve! I would certainly recommend to anyone looking for a new provider The NexGen team is easy to approach, is incredibly knowledgeable and very friendly. They provide a great service! NexGen IT are a very professional and quality establishment. Their IT knowledge puts you at ease and coupled with the outstanding support our IT department feels like its 'in house'. Highly recommended Customers are at the core of everything we do. We ve retained the large majority of our customers through a personable, solution led service with impeccable level of customer service. We are proactive, passionate, knowledgeable and always want to be better. We keep up with IT Trends to keep ahead of the curve. Ensuring our customers IT runs as smooth as it possibly can be, as safe as possible. We now need someone likeminded to join us on our Journey. The role will be based at our office with travel to customer sites, the first six months will be really understanding what we re about, you ll be tasked with working with a portfolio of customers to get them all up to a certain level of products, going through their policies and ensuring they are where they need to be. After that the role will be varied with a range of tasks including sharing the helpdesk support or job tickets alongside any project work. As cliché as it sounds- No two days are the same. Get in touch with Adam at Stirling Warrington to discuss this IT Technician role in more detail.
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: Support Staff Grade D1 25,628 (FTE), Total Actual Salary 22,483.64 Job Type: Term -time only (40 weeks a year), Temporary 1 year contract with the possibility of extending to 2 years then Permanent contract Hours of Work: Monday to Thursday 8am to 4pm. 8am to 3.30pm on a Friday. The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Trustees of the Academy Trust welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. About The Role: You will join a team of three supporting nearly 2,000 users and 1,200 devices across three schools in the Waterlooville and Portsmouth areas. We support a large number of Windows devices (Desktop PC's, Laptops, Tablets), as well as network infrastructure such as switches, servers (both physical and virtual) and wireless access points. We also support printers, photocopiers, and classroom equipment such as projectors, and interactive screens. This is on a Windows LAN with an Office 365 environment. We also support CCTV cameras, the school's phone system, and the sound and lighting equipment in the school hall. You will be expected to play your part in supporting events, such as the annual school play, the Year 7 Disco, or external lettings in the hall on a rota basis. This is a busy and varied role, and you'll have the opportunity to develop new skills. You will help deliver high-quality IT Services to the school community. This will include travelling to and working at other sites during working hours and occasionally providing support for lettings and school events which may be outside of usual working hours, for which overtime is payable. IT Support - We support Senior Leaders, Teachers, Administrative Staff and Students. You will meet or exceed expectations through resolving incidents, answering questions, and actioning change requests quickly and efficiently, or by escalating senior team members as appropriate. We maintain the equipment inventory, maintain audio/visual equipment such as classroom projectors/speakers and interactive panels, and work with suppliers to submit warranty claims among many other things. You will play a part in all of this. Project Support Management - You will work on several projects, which could range from installing new hardware or software, maintenance of firewall policies for security and to ensure a safe browsing environment for users or maintaining the school network build image for desktops and laptops for example. About You: This is a varied role, in which you will be part of a fantastic team. We are looking for a hard-working self-starter who is adaptable, learns quickly, can work as part of a team, and can contribute your ideas and suggestions. You will be able to communicate clearly by telephone, email, in face-to-face discussions, or in online meetings. You'll also have a professional, friendly, and positive manner. You will have passed a Level 3 Apprenticeship and/or have Microsoft certification(s) or equivalent. Ideally, you will have experience of working in a support environment. In return, you work in a positive, friendly environment where you will be making a positive contribution towards the school and the education of our students. Essential: 5 GCSEs grade 5 to 9 including English and Maths or equivalent. Experienced in troubleshooting Windows 10, Windows Server, and Microsoft Office. Ideally, you will either have finished (or close to finishing) a Level 3 Apprenticeship in IT Support (or similar), or have gained Microsoft certification(s). Closing Date: Monday 6th May 2024 at 5pm Interviews: During week commencing 7th May 2024 Please note that once you have applied for the role you will be sent an email with an application form and consent form to fill in. These forms will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
May 14, 2024
Contractor
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: Support Staff Grade D1 25,628 (FTE), Total Actual Salary 22,483.64 Job Type: Term -time only (40 weeks a year), Temporary 1 year contract with the possibility of extending to 2 years then Permanent contract Hours of Work: Monday to Thursday 8am to 4pm. 8am to 3.30pm on a Friday. The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Trustees of the Academy Trust welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. About The Role: You will join a team of three supporting nearly 2,000 users and 1,200 devices across three schools in the Waterlooville and Portsmouth areas. We support a large number of Windows devices (Desktop PC's, Laptops, Tablets), as well as network infrastructure such as switches, servers (both physical and virtual) and wireless access points. We also support printers, photocopiers, and classroom equipment such as projectors, and interactive screens. This is on a Windows LAN with an Office 365 environment. We also support CCTV cameras, the school's phone system, and the sound and lighting equipment in the school hall. You will be expected to play your part in supporting events, such as the annual school play, the Year 7 Disco, or external lettings in the hall on a rota basis. This is a busy and varied role, and you'll have the opportunity to develop new skills. You will help deliver high-quality IT Services to the school community. This will include travelling to and working at other sites during working hours and occasionally providing support for lettings and school events which may be outside of usual working hours, for which overtime is payable. IT Support - We support Senior Leaders, Teachers, Administrative Staff and Students. You will meet or exceed expectations through resolving incidents, answering questions, and actioning change requests quickly and efficiently, or by escalating senior team members as appropriate. We maintain the equipment inventory, maintain audio/visual equipment such as classroom projectors/speakers and interactive panels, and work with suppliers to submit warranty claims among many other things. You will play a part in all of this. Project Support Management - You will work on several projects, which could range from installing new hardware or software, maintenance of firewall policies for security and to ensure a safe browsing environment for users or maintaining the school network build image for desktops and laptops for example. About You: This is a varied role, in which you will be part of a fantastic team. We are looking for a hard-working self-starter who is adaptable, learns quickly, can work as part of a team, and can contribute your ideas and suggestions. You will be able to communicate clearly by telephone, email, in face-to-face discussions, or in online meetings. You'll also have a professional, friendly, and positive manner. You will have passed a Level 3 Apprenticeship and/or have Microsoft certification(s) or equivalent. Ideally, you will have experience of working in a support environment. In return, you work in a positive, friendly environment where you will be making a positive contribution towards the school and the education of our students. Essential: 5 GCSEs grade 5 to 9 including English and Maths or equivalent. Experienced in troubleshooting Windows 10, Windows Server, and Microsoft Office. Ideally, you will either have finished (or close to finishing) a Level 3 Apprenticeship in IT Support (or similar), or have gained Microsoft certification(s). Closing Date: Monday 6th May 2024 at 5pm Interviews: During week commencing 7th May 2024 Please note that once you have applied for the role you will be sent an email with an application form and consent form to fill in. These forms will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: 22,000 - 25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 20,000- 22,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
May 14, 2024
Full time
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: 22,000 - 25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 20,000- 22,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
In Technology Group Limited
Nottingham, Nottinghamshire
Role: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 13, 2024
Full time
Role: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Join a leading independent school as their new IT Technician in the Watford area. This is an excellent opportunity for a self-motivated individual who has experience working in an IT role within an educational environment. Depending on experience the salary will be up to £29,000 including great benefits. Role Overview The responsibilities of this role include providing 1st and 2nd line support to staff and students, maintaining the IT infrastructure, assessing hardware and software inventory, and managing users in a variety of systems. In addition, the role involves assisting with longer-term strategic IT projects. Responsibilities: Providing 1st and 2nd line support to all students, teachers and school staff across the site. Installation and maintenance of the school's hardware and software systems. AV set up for school events, training and meetings. Collaborate with the team to help further develop the school's website. Perform minor repairs or arrange for repairs of equipment as needed. Install and update anti-virus software on all workstations and laptops, and report any unresolved issues to the IT manager. User maintenance and management for the following systems - Active Directory, Net2, MyConcern, Kerboodle, File servers, Collins Connect, G-Suite, Dynamic Learning and Active Learn. Essential Qualifications and Experience: Degree or equivalent qualification within a related field. Minimum of three years working a similar role - Education Environment. Good understanding and practical skills in Active Directory, Group Policies, DHCP, and DNS. Working knowledge of Apple macOS and mobile device management. Expertise in Excel and other MS Office applications, as well as excellent analytical skills Excellent written and verbal communication skills. Experience in training technical and non-technical individuals. Person Specification: Highly organised. Passion for IT. Analytical. Problem-solving skills. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
May 13, 2024
Full time
Join a leading independent school as their new IT Technician in the Watford area. This is an excellent opportunity for a self-motivated individual who has experience working in an IT role within an educational environment. Depending on experience the salary will be up to £29,000 including great benefits. Role Overview The responsibilities of this role include providing 1st and 2nd line support to staff and students, maintaining the IT infrastructure, assessing hardware and software inventory, and managing users in a variety of systems. In addition, the role involves assisting with longer-term strategic IT projects. Responsibilities: Providing 1st and 2nd line support to all students, teachers and school staff across the site. Installation and maintenance of the school's hardware and software systems. AV set up for school events, training and meetings. Collaborate with the team to help further develop the school's website. Perform minor repairs or arrange for repairs of equipment as needed. Install and update anti-virus software on all workstations and laptops, and report any unresolved issues to the IT manager. User maintenance and management for the following systems - Active Directory, Net2, MyConcern, Kerboodle, File servers, Collins Connect, G-Suite, Dynamic Learning and Active Learn. Essential Qualifications and Experience: Degree or equivalent qualification within a related field. Minimum of three years working a similar role - Education Environment. Good understanding and practical skills in Active Directory, Group Policies, DHCP, and DNS. Working knowledge of Apple macOS and mobile device management. Expertise in Excel and other MS Office applications, as well as excellent analytical skills Excellent written and verbal communication skills. Experience in training technical and non-technical individuals. Person Specification: Highly organised. Passion for IT. Analytical. Problem-solving skills. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.