ICT Designer 12 month initial contract (views to extend) Full Remote OUTSIDE IR35 (Apply online only)pd I am currently working with a leading consultancy who are looking to on-board a ICT Design consultant to help delivery various phases of a data centre design for their telco clients. The role will be customer facing, so strong communication and personal skills are a must. Skills and Experience: Experience in Data Centre technology (engineering, cabling projects, etc) Specification, design & delivery of ICT infrastructure Creating designs to meet customer requirements and aid installation Converse and design with CAD and Revit technicians If this role could be of interest to you or someone you may know please contact Jack on (phone number removed), email (url removed) and APPLY!
May 17, 2024
Contractor
ICT Designer 12 month initial contract (views to extend) Full Remote OUTSIDE IR35 (Apply online only)pd I am currently working with a leading consultancy who are looking to on-board a ICT Design consultant to help delivery various phases of a data centre design for their telco clients. The role will be customer facing, so strong communication and personal skills are a must. Skills and Experience: Experience in Data Centre technology (engineering, cabling projects, etc) Specification, design & delivery of ICT infrastructure Creating designs to meet customer requirements and aid installation Converse and design with CAD and Revit technicians If this role could be of interest to you or someone you may know please contact Jack on (phone number removed), email (url removed) and APPLY!
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: Previous project management experience Telecoms and IT project delivery and provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of £22,000 - £25,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
May 17, 2024
Full time
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: Previous project management experience Telecoms and IT project delivery and provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of £22,000 - £25,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
2nd Line IT Technician Location : Ringwood, Hampshire, BH24 3FW + hybrid home working. Salary: £25,000 £28,000, DOE + Profit share + Benefits Hours: 37.5 hours per week Contract: Full time, Permanent Join us as a 2nd Line IT Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - The Package • Ongoing training and support • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. You will also be: • Receiving technical escalations from 1st Line. • Performing routine maintenance checks and updates. • Supporting the 1st line team and knowledge sharing. • Progressing and closing incidents and requests. • Liaising with internal and external customers. 2nd Line Technician - The skills you will need To succeed in this role, you ll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. • A good knowledge of IT troubleshooting and problem solving. • Experience within an IT customer service environment. • Taking responsibility for your workload • Be helpful and approachable • Excellent time management skills • Good communicator • Working knowledge of ITIL This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
May 17, 2024
Full time
2nd Line IT Technician Location : Ringwood, Hampshire, BH24 3FW + hybrid home working. Salary: £25,000 £28,000, DOE + Profit share + Benefits Hours: 37.5 hours per week Contract: Full time, Permanent Join us as a 2nd Line IT Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - The Package • Ongoing training and support • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. You will also be: • Receiving technical escalations from 1st Line. • Performing routine maintenance checks and updates. • Supporting the 1st line team and knowledge sharing. • Progressing and closing incidents and requests. • Liaising with internal and external customers. 2nd Line Technician - The skills you will need To succeed in this role, you ll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. • A good knowledge of IT troubleshooting and problem solving. • Experience within an IT customer service environment. • Taking responsibility for your workload • Be helpful and approachable • Excellent time management skills • Good communicator • Working knowledge of ITIL This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
3rd Line Support Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line Support Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - we will offer you: • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • On call and weekend working additional pay. • Ongoing training and support. • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line Support Technician - The Role This is a fantastic career opportunity for a talented 3rd Line support technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rd Line Support Technician - The skills you ll need • Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. • Experience supporting large/enterprise level infrastructures. • Excellent analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking, including TCP/IP, DNS, WINS, DHCP, wireless. • System Management and monitoring technologies; SCOM, SCCM, MECM • Anti-virus technologies • Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please.
May 17, 2024
Full time
3rd Line Support Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line Support Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - we will offer you: • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • On call and weekend working additional pay. • Ongoing training and support. • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line Support Technician - The Role This is a fantastic career opportunity for a talented 3rd Line support technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rd Line Support Technician - The skills you ll need • Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. • Experience supporting large/enterprise level infrastructures. • Excellent analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking, including TCP/IP, DNS, WINS, DHCP, wireless. • System Management and monitoring technologies; SCOM, SCCM, MECM • Anti-virus technologies • Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please.
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between £29,000 and £32,000 dependent on experience, as well as a £1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 17, 2024
Full time
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between £29,000 and £32,000 dependent on experience, as well as a £1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Support Technician - Maidstone - £30K + Benefits An excellent opportunity has arisen within a field leading client of ours currently looking for an IT Support Technician who will be the first point of contact for all staff across the group who may require IT support. To triage issues, determining whether it can be fixed immediately or needs escalating. What skills and experiences are essential to do this job? Excellent customer service mentality and skill set Dedicated to improving the service provided by the team and department Excellent communication skills and interface at all levels Excellent telephone manner Excellent organisational skills Excellent written and verbal communication with the ability to communicate complex/technical information Flexible and enthusiastic Articulate and confident Extremely pro-active approach to providing support Ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment The ability and willingness to proactively take ownership of a task and follow it through to completion Proven experience working on a busy service desk/help desk Experience of the following is essential: Hands on experience of Office 365 Active Directory - Azure and On Prem Helpdesk Incident Logging and escalation Windows 10/11 MS Office suite MS Exchange Online Networking including: TCP IP Routing, VLAN, IP telephony Main duties of the role: Ensure that customer's expectations are met and exceeded Participate in and manage the processing of incoming calls to the Service Desk via both telephone, helpdesk system and e-mail to ensure courteous, timely and effective resolution of end user issues Undertake or delegate where required daily security checks to ensure we remain compliant and resilient to security breaches Work in collaboration with other departments to ensure the smooth delivery of projects, ensuring you monitor incident trends and anticipate potential problems for proactive resolution Providing desktop/laptop/Surface Pro support Diagnosing and resolving technical issues Escalating IT issues where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops and kept up to date Fault finding to laptops and desktops Reporting faults and maintaining logs on Servers, desktops and laptops Ensuring all logs for equipment and users are maintained Setting up new users and disabling expired accounts in accordance with HR requirements Ensuring that a high level of customer service and support is provided to all internal and external customer This really is an excellent opportunity to join a small team who can offer progression and development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
May 17, 2024
Full time
IT Support Technician - Maidstone - £30K + Benefits An excellent opportunity has arisen within a field leading client of ours currently looking for an IT Support Technician who will be the first point of contact for all staff across the group who may require IT support. To triage issues, determining whether it can be fixed immediately or needs escalating. What skills and experiences are essential to do this job? Excellent customer service mentality and skill set Dedicated to improving the service provided by the team and department Excellent communication skills and interface at all levels Excellent telephone manner Excellent organisational skills Excellent written and verbal communication with the ability to communicate complex/technical information Flexible and enthusiastic Articulate and confident Extremely pro-active approach to providing support Ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment The ability and willingness to proactively take ownership of a task and follow it through to completion Proven experience working on a busy service desk/help desk Experience of the following is essential: Hands on experience of Office 365 Active Directory - Azure and On Prem Helpdesk Incident Logging and escalation Windows 10/11 MS Office suite MS Exchange Online Networking including: TCP IP Routing, VLAN, IP telephony Main duties of the role: Ensure that customer's expectations are met and exceeded Participate in and manage the processing of incoming calls to the Service Desk via both telephone, helpdesk system and e-mail to ensure courteous, timely and effective resolution of end user issues Undertake or delegate where required daily security checks to ensure we remain compliant and resilient to security breaches Work in collaboration with other departments to ensure the smooth delivery of projects, ensuring you monitor incident trends and anticipate potential problems for proactive resolution Providing desktop/laptop/Surface Pro support Diagnosing and resolving technical issues Escalating IT issues where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops and kept up to date Fault finding to laptops and desktops Reporting faults and maintaining logs on Servers, desktops and laptops Ensuring all logs for equipment and users are maintained Setting up new users and disabling expired accounts in accordance with HR requirements Ensuring that a high level of customer service and support is provided to all internal and external customer This really is an excellent opportunity to join a small team who can offer progression and development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
Job Title: Helpdesk Team Leader Status: Permanent Hours: (35 hrs p.w., 8:00-16:00 / 09:00-17:00) Salary: maximum £35,000 + Commuting Expense up to Zone 6 Location: London 5 days office based An international IT/Telcom company is looking for a Helpdesk Team Leader. Responsibilities: A Team Leader, or Supervisor, leads and manages a small Helpdesk team Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairment and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directoty administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry is preferred. Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines is preferred. MS fundamental or more than certification holder or corresponding skills holder are preferred. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac). In-depth knowledge and practical experience of Mobiles (IOS and Android, MDM/MAM). In-depth knowledge of internet, network protocols and devices. Basic knowledge of Microsoft 365 administration; practical experience with Active Directory is preferred. Practical experience with Microsoft 365 administration is preferred Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
May 16, 2024
Full time
Job Title: Helpdesk Team Leader Status: Permanent Hours: (35 hrs p.w., 8:00-16:00 / 09:00-17:00) Salary: maximum £35,000 + Commuting Expense up to Zone 6 Location: London 5 days office based An international IT/Telcom company is looking for a Helpdesk Team Leader. Responsibilities: A Team Leader, or Supervisor, leads and manages a small Helpdesk team Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairment and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directoty administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry is preferred. Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines is preferred. MS fundamental or more than certification holder or corresponding skills holder are preferred. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac). In-depth knowledge and practical experience of Mobiles (IOS and Android, MDM/MAM). In-depth knowledge of internet, network protocols and devices. Basic knowledge of Microsoft 365 administration; practical experience with Active Directory is preferred. Practical experience with Microsoft 365 administration is preferred Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
We're currently recruiting a Helpdesk Leader/Supervisor for full time contract basis. As a Team Leader, or Supervisor, leads and manages a small Helpdesk team and report to Line manager. Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements as the team leader and engineer at Helpdesk. Job descriptions; Communicating goals and deadlines to team members. Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairs and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directory administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac), of Mobiles (IOS and Android, MDM/MAM) and of internet, network protocols and devices. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines MS fundamental or more than certification holder or corresponding skills holder Basic knowledge of Microsoft 365 administration; practical experience with Active Directory Practical experience with Microsoft 365 administration Conditions: Salary: £35,000 per annum Other benefits including Travel expense (within London zone 1-6) are available Location: London For more details, please contact us now! Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation
May 16, 2024
Full time
We're currently recruiting a Helpdesk Leader/Supervisor for full time contract basis. As a Team Leader, or Supervisor, leads and manages a small Helpdesk team and report to Line manager. Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements as the team leader and engineer at Helpdesk. Job descriptions; Communicating goals and deadlines to team members. Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairs and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directory administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac), of Mobiles (IOS and Android, MDM/MAM) and of internet, network protocols and devices. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines MS fundamental or more than certification holder or corresponding skills holder Basic knowledge of Microsoft 365 administration; practical experience with Active Directory Practical experience with Microsoft 365 administration Conditions: Salary: £35,000 per annum Other benefits including Travel expense (within London zone 1-6) are available Location: London For more details, please contact us now! Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation
System Configuration Consultant - Remote Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies. Due to continued growth, we have an exciting opportunity for a System Configuration Consultant to join our team! This is a full time, permanent role working remotely. The Position & Key Responsibilities This role will be part of the technical team and is a critical part of the Videalert and Vortex's service and the roll out and support of Videalert's and Vortex's products including: ANPR enforcement solutions, clean air zones, mobile enforcement vehicles and air quality monitors. Build and maintain relationships with the other department teams to support projects for new clients and both support and knowledge transfer to our service desk team for existing clients. Create and maintain accurate technical documents and data in the company's management system. Provide guidance to workshop technicians to prevent and resolve issues during the build process. Gathering and understanding client configuration requirements, providing guidance relating to how the kit should be configured to best meet requirements, assistance with installations and relocation configuration, completing testing and optimisation sessions taking on client feedback. Testing new releases from the development team, based on a clearly defined acceptance criteria to confirm suitability for deployment or making recommendations. Support and manage the system implementation process through planning, build, test, rollout and then hand over to support. Assisting the helpdesk team, carrying out system checks and reacting to system generated alerts or client issues to trouble shoot issues and ensure maximum system uptime. Person Specification IT-related qualifications or working towards Hands-on experience in system configuration, including the deployment, testing, and troubleshooting of computer systems, electronic devices, and software applications. Working knowledge of Windows and/or Linux OS Knowledge and experience with hardware setup. Strong analytical skills and the ability to troubleshoot complex system issues, along with the capability to provide practical solutions or detailed documentation for development resolution. Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences effectively. The ability to meticulously manage and document all aspects of system configuration and testing to ensure accuracy and reliability. Strong team collaboration abilities, with experience working as a liaison between various departments and stakeholders, ensuring smooth and effective service delivery and development processes. What's in it for you? Full time, permanent role 37.5 hours per week - remote based Salary - £40,000 per annum 26 days holiday + bank holidays Healthcare cash plan Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing. Yearly Professional Membership. Cycle to work scheme. Enhanced Maternity and Paternity Package NB this is subject to eligibility. If this sounds like the job for you, please apply New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
May 16, 2024
Full time
System Configuration Consultant - Remote Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies. Due to continued growth, we have an exciting opportunity for a System Configuration Consultant to join our team! This is a full time, permanent role working remotely. The Position & Key Responsibilities This role will be part of the technical team and is a critical part of the Videalert and Vortex's service and the roll out and support of Videalert's and Vortex's products including: ANPR enforcement solutions, clean air zones, mobile enforcement vehicles and air quality monitors. Build and maintain relationships with the other department teams to support projects for new clients and both support and knowledge transfer to our service desk team for existing clients. Create and maintain accurate technical documents and data in the company's management system. Provide guidance to workshop technicians to prevent and resolve issues during the build process. Gathering and understanding client configuration requirements, providing guidance relating to how the kit should be configured to best meet requirements, assistance with installations and relocation configuration, completing testing and optimisation sessions taking on client feedback. Testing new releases from the development team, based on a clearly defined acceptance criteria to confirm suitability for deployment or making recommendations. Support and manage the system implementation process through planning, build, test, rollout and then hand over to support. Assisting the helpdesk team, carrying out system checks and reacting to system generated alerts or client issues to trouble shoot issues and ensure maximum system uptime. Person Specification IT-related qualifications or working towards Hands-on experience in system configuration, including the deployment, testing, and troubleshooting of computer systems, electronic devices, and software applications. Working knowledge of Windows and/or Linux OS Knowledge and experience with hardware setup. Strong analytical skills and the ability to troubleshoot complex system issues, along with the capability to provide practical solutions or detailed documentation for development resolution. Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences effectively. The ability to meticulously manage and document all aspects of system configuration and testing to ensure accuracy and reliability. Strong team collaboration abilities, with experience working as a liaison between various departments and stakeholders, ensuring smooth and effective service delivery and development processes. What's in it for you? Full time, permanent role 37.5 hours per week - remote based Salary - £40,000 per annum 26 days holiday + bank holidays Healthcare cash plan Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing. Yearly Professional Membership. Cycle to work scheme. Enhanced Maternity and Paternity Package NB this is subject to eligibility. If this sounds like the job for you, please apply New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
The Opportunity My client has grown rapidly in the Transmission & Distribution sector over several years and has been successful in winning many major projects within the UK. As the demand to deliver exceptional engineering design from our clients continues to grow, an opportunity has arisen for a Senior P&C Engineer, to join the team. Reporting to the Discipline Lead - HV, you will be responsible ensuring the quality and consistency of the teams output in the production and control of drawings and technical documents. About You You will have experience in the production of all designs, calculations, reports & drawings associated with new or modification of HV projects from 11kV - 400kV covering protection & control. This will cover the production of single line diagrams, key line diagrams, wiring diagrams, technical specifications and other design deliverables detailed below. In your role, you will manage the production of project deliverables through a robust checking process but must also support the CAD technicians with the development of drawings and support the actual delivery of the outputs. Requirements Experience specifically within P&C roles for NG or SSE projects Experience in leading design aspects on a project Relative Electrical degree Must have knowledge of the following: Calculations ie Protection Settings, CT sizing Experience developing single line diagrams and key line diagrams Experience developing equipment specifications Why this role? You will form part of a team that is a trusted partner for some of the UK's key clients, delivering detailed and complex turnkey designs You will work on flagship, high-profile projects - some of the most exciting in the UK with the ability to see your projects come to life through the full design life cycle You will be joining a diverse, established team with a varied background of skills and expertise, who value new ideas and welcome innovative solutions. You are encouraged to take ownership and have freedom in decision-making Working as part of a multi-disciplinary team you will have links into the wider network of engineers within the business to learn and grow ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
May 15, 2024
Contractor
The Opportunity My client has grown rapidly in the Transmission & Distribution sector over several years and has been successful in winning many major projects within the UK. As the demand to deliver exceptional engineering design from our clients continues to grow, an opportunity has arisen for a Senior P&C Engineer, to join the team. Reporting to the Discipline Lead - HV, you will be responsible ensuring the quality and consistency of the teams output in the production and control of drawings and technical documents. About You You will have experience in the production of all designs, calculations, reports & drawings associated with new or modification of HV projects from 11kV - 400kV covering protection & control. This will cover the production of single line diagrams, key line diagrams, wiring diagrams, technical specifications and other design deliverables detailed below. In your role, you will manage the production of project deliverables through a robust checking process but must also support the CAD technicians with the development of drawings and support the actual delivery of the outputs. Requirements Experience specifically within P&C roles for NG or SSE projects Experience in leading design aspects on a project Relative Electrical degree Must have knowledge of the following: Calculations ie Protection Settings, CT sizing Experience developing single line diagrams and key line diagrams Experience developing equipment specifications Why this role? You will form part of a team that is a trusted partner for some of the UK's key clients, delivering detailed and complex turnkey designs You will work on flagship, high-profile projects - some of the most exciting in the UK with the ability to see your projects come to life through the full design life cycle You will be joining a diverse, established team with a varied background of skills and expertise, who value new ideas and welcome innovative solutions. You are encouraged to take ownership and have freedom in decision-making Working as part of a multi-disciplinary team you will have links into the wider network of engineers within the business to learn and grow ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
A problem solver. Got an issue? Let me on it And you'll get given a platform to learn, develop and progress my career in a 3rd line or project role? Even better! This local IT Service Provider are looking for someone to take on a role which helps bridge the gap between the service desk and project teams, to relieve some of the pressure and escalations going to the project team. You'll help guide some junior-mid level 2nd line support engineers and help extinguish any service level fires that crop up. You'll even get involved in the delivery of ad hoc projects as they crop up. This IT Service Provider have a GREAT culture and a collaboration first vibe which is evident in their staff longevity. They hire and invest in their people. And their people get to work with the latest & greatest technologies. They'll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available. 2nd Line Support Engineer Based in Fareham, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £35,000 Required Skills: - Excellent experience of providing 2nd line support - Good experience of supporting Office 365 / Microsoft 365 and Azure - Strong experience of Windows Server domain environments, Windows 10, Office 365, - Ideally good experience of networking topology, DNS, DHCP - Ideally good experience across the wider M365, including Intune and SharePoint - Ideally experience of working for an IT Service Provider - Excellent communication & stakeholder management experience This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment. This 2nd Line Support Analyst position is looking to start ASAP, will be based in Fareham, Hampshire, paying from £28,000 - £35,000 / day (depending upon background and experience). If you are interested in applying for this position then please forward your CV to bob com To be considered for this role, you must be eligible to live and work in the UK.
May 15, 2024
Full time
A problem solver. Got an issue? Let me on it And you'll get given a platform to learn, develop and progress my career in a 3rd line or project role? Even better! This local IT Service Provider are looking for someone to take on a role which helps bridge the gap between the service desk and project teams, to relieve some of the pressure and escalations going to the project team. You'll help guide some junior-mid level 2nd line support engineers and help extinguish any service level fires that crop up. You'll even get involved in the delivery of ad hoc projects as they crop up. This IT Service Provider have a GREAT culture and a collaboration first vibe which is evident in their staff longevity. They hire and invest in their people. And their people get to work with the latest & greatest technologies. They'll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available. 2nd Line Support Engineer Based in Fareham, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £35,000 Required Skills: - Excellent experience of providing 2nd line support - Good experience of supporting Office 365 / Microsoft 365 and Azure - Strong experience of Windows Server domain environments, Windows 10, Office 365, - Ideally good experience of networking topology, DNS, DHCP - Ideally good experience across the wider M365, including Intune and SharePoint - Ideally experience of working for an IT Service Provider - Excellent communication & stakeholder management experience This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment. This 2nd Line Support Analyst position is looking to start ASAP, will be based in Fareham, Hampshire, paying from £28,000 - £35,000 / day (depending upon background and experience). If you are interested in applying for this position then please forward your CV to bob com To be considered for this role, you must be eligible to live and work in the UK.
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 32,000 dependent on experience, as well as a 1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 15, 2024
Full time
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 32,000 dependent on experience, as well as a 1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Siamo Recruitment a division of Siamo Group
Ruthin, Clwyd
IT Technician Looking to further progress your career in IT? Siamo Recruitment are currently looking for an IT Technician on a permanent, full-time basis, located in the Denbighshire area. This role is ideal for an experienced IT professional who is looking to develop their career and build upon existing skills. The position involves a wide variety of IT responsibilities and will be very rewarding for a technology-driven problem solver. Due to the nature of the role, an Enhanced DBS check will be processed for the successful candidate. Salary: Up to 30,000 per annum (depending on experience) The Role: - Management of network infrastructure, servers, workstations and software - Oversee IT administration, installation, maintenance - Maintain integrity of the ICT infrastructure - Support the delivery of ICT implementations and advise staff on emerging technologies - Ensuring Data Protection requirements are met - Provide a wide variety of technical support duties - Computer system management, including databases, internet filters, virus protection, etc. - IT Project Management and implementation - Maintain back-up and disaster recovery systems - Staff training on IT systems and hardware The Ideal Candidate: - Previous experience in a similar IT Technician role - Relevant formal qualifications are beneficial but experience is preferred - Communication and organisational skills - Excellent IT literacy and up-to-date knowledge of IT systems and processes - Ability to take responsibility of IT duties and procedures Details: - Full-time, office-based - Permanent opportunity - Monday to Friday, 8 - 5 - Friendly and supportive work environment If you meet the requirements for this role, please call Scott on (phone number removed) or apply below now!
May 15, 2024
Full time
IT Technician Looking to further progress your career in IT? Siamo Recruitment are currently looking for an IT Technician on a permanent, full-time basis, located in the Denbighshire area. This role is ideal for an experienced IT professional who is looking to develop their career and build upon existing skills. The position involves a wide variety of IT responsibilities and will be very rewarding for a technology-driven problem solver. Due to the nature of the role, an Enhanced DBS check will be processed for the successful candidate. Salary: Up to 30,000 per annum (depending on experience) The Role: - Management of network infrastructure, servers, workstations and software - Oversee IT administration, installation, maintenance - Maintain integrity of the ICT infrastructure - Support the delivery of ICT implementations and advise staff on emerging technologies - Ensuring Data Protection requirements are met - Provide a wide variety of technical support duties - Computer system management, including databases, internet filters, virus protection, etc. - IT Project Management and implementation - Maintain back-up and disaster recovery systems - Staff training on IT systems and hardware The Ideal Candidate: - Previous experience in a similar IT Technician role - Relevant formal qualifications are beneficial but experience is preferred - Communication and organisational skills - Excellent IT literacy and up-to-date knowledge of IT systems and processes - Ability to take responsibility of IT duties and procedures Details: - Full-time, office-based - Permanent opportunity - Monday to Friday, 8 - 5 - Friendly and supportive work environment If you meet the requirements for this role, please call Scott on (phone number removed) or apply below now!
Data Center Operations Manager, Global Server Operations corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 5 years of experience in computing infrastructure, networking, operating systems, or hardware. 3 years of experience managing technical teams, vendor or agreement management and delivery. Preferred qualifications: Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration. Experience with initiating and executing strategic initiatives in a global environment. Ability to lead and improve Environmental Health and Safety initiatives. Ability to travel up to 30% of the time as needed. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. In this role, you will lead one or more teams to deliver critical data center initiatives (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partner (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You'll manage projects to budget, timeline, and resourcing needs. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Oversee the day-to-day management of teams within data center operations. Communicate priorities and facilitate hand off of operations to following shift leads. Work together to identify and resolve problems and create solutions for our global computing and network architecture. Manage the implementation of projects within the team. Ensure data center-related priorities are consistent with company objectives. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
May 15, 2024
Full time
Data Center Operations Manager, Global Server Operations corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 5 years of experience in computing infrastructure, networking, operating systems, or hardware. 3 years of experience managing technical teams, vendor or agreement management and delivery. Preferred qualifications: Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration. Experience with initiating and executing strategic initiatives in a global environment. Ability to lead and improve Environmental Health and Safety initiatives. Ability to travel up to 30% of the time as needed. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. In this role, you will lead one or more teams to deliver critical data center initiatives (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partner (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You'll manage projects to budget, timeline, and resourcing needs. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Oversee the day-to-day management of teams within data center operations. Communicate priorities and facilitate hand off of operations to following shift leads. Work together to identify and resolve problems and create solutions for our global computing and network architecture. Manage the implementation of projects within the team. Ensure data center-related priorities are consistent with company objectives. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
IT Infrastructure Technician You would be responsible for; - Ensuring the delivery of project work and the making sure the processes and system changes are properly documented - Monitoring, maintaining and upgrading the infrastructure and systems during the project life cycle and making appropriate escalations - Making changes to production systems, both in house and third party and making sure the systems remain secure and performant Therefore, they are looking for candidates with the following skills and experience; - Microsoft tech stack: Strong Microsoft windows administration in Sever , Microsoft cloud portfolio (azure, O365, Teams, OneDrive) Active Directory and Group policy admin - Vmware vSphere Operating system experience - Knowledge of monitoring and alert technology, preferably splunk and Netcrunch IT Infrastructure Technician
May 15, 2024
Full time
IT Infrastructure Technician You would be responsible for; - Ensuring the delivery of project work and the making sure the processes and system changes are properly documented - Monitoring, maintaining and upgrading the infrastructure and systems during the project life cycle and making appropriate escalations - Making changes to production systems, both in house and third party and making sure the systems remain secure and performant Therefore, they are looking for candidates with the following skills and experience; - Microsoft tech stack: Strong Microsoft windows administration in Sever , Microsoft cloud portfolio (azure, O365, Teams, OneDrive) Active Directory and Group policy admin - Vmware vSphere Operating system experience - Knowledge of monitoring and alert technology, preferably splunk and Netcrunch IT Infrastructure Technician
2nd Line Support Technician 'Recruiting for your future success' Our client specialises in IT consultancy and Remote Hosting. They pride themselves in understanding their clients IT requirements, without using baffling technical terminology. 2nd Line Support Technician £Negotiable DOE Monday - Friday, 8:30am - 5:30pm Chelmsford Out of hours work offered back in flexible lieu time 20 days holiday, plus bank holidays Laptop / Company Phone Provided Contributory company pension scheme The opportunity to develop, progress and work within a rapidly growing organisation Working closely with a team of talented individuals with a great work ethic who also love to have fun! The 2nd Line Support Technician is required to ensure the timely delivery of a quality technical support service to the business. You will gain an expert understanding of all systems and technologies used by the business and ensure support incidents are progressed and resolved within departmental SLA's. Duties (to include but are not limited too): Work on a 24/7 Nationwide help desk daily activities, ensuring timely and professional delivery of support against agreed processes Resolve support incidents ensuring all tickets are progressed and resolved within departmental SLA's Respond to and work on 1st and 2nd line support incidents Develop a wide understanding of all systems and technologies used by the business Travel onsite to clients for support, client meetings and out of hours support Ensure you comply and follow the company values Person Specification: Ideally 3-5 years experience in a support role, including 2nd Line Support incidents Confident, personable and customer service focused Articulate and able to communicate effectively to users in a clear non-technical language Understanding of server hosting and virtual technology Effective project and time management skills Ability to work in a fast-moving, growing dynamic business Excellent organisational skills Driven and focused to keep response times within SLA requirements Flexible to work evening and weekends LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT. PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL. If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.
May 15, 2024
Full time
2nd Line Support Technician 'Recruiting for your future success' Our client specialises in IT consultancy and Remote Hosting. They pride themselves in understanding their clients IT requirements, without using baffling technical terminology. 2nd Line Support Technician £Negotiable DOE Monday - Friday, 8:30am - 5:30pm Chelmsford Out of hours work offered back in flexible lieu time 20 days holiday, plus bank holidays Laptop / Company Phone Provided Contributory company pension scheme The opportunity to develop, progress and work within a rapidly growing organisation Working closely with a team of talented individuals with a great work ethic who also love to have fun! The 2nd Line Support Technician is required to ensure the timely delivery of a quality technical support service to the business. You will gain an expert understanding of all systems and technologies used by the business and ensure support incidents are progressed and resolved within departmental SLA's. Duties (to include but are not limited too): Work on a 24/7 Nationwide help desk daily activities, ensuring timely and professional delivery of support against agreed processes Resolve support incidents ensuring all tickets are progressed and resolved within departmental SLA's Respond to and work on 1st and 2nd line support incidents Develop a wide understanding of all systems and technologies used by the business Travel onsite to clients for support, client meetings and out of hours support Ensure you comply and follow the company values Person Specification: Ideally 3-5 years experience in a support role, including 2nd Line Support incidents Confident, personable and customer service focused Articulate and able to communicate effectively to users in a clear non-technical language Understanding of server hosting and virtual technology Effective project and time management skills Ability to work in a fast-moving, growing dynamic business Excellent organisational skills Driven and focused to keep response times within SLA requirements Flexible to work evening and weekends LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT. PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL. If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.
Hays Specialist Recruitment - Education
City, Manchester
Your new company This multi-academy trust has a number of sites across the Greater Manchester area, having experienced significant growth over recent years and with further expansion plans to add additional sites in September 2024. It is therefore imperative for the MAT that the right individuals are employed, to allow this growth and ensure high standards across the trust. The IT Director has approached Hays seeking an IT Team Leader to join the trust on a permanent basis, overseeing IT operations across 2 sites. The trust can offer further progression for the right individual as they continue to grow, and they have a very low staff turnover, therefore demonstrating their commitment to the development of staff. Having worked with the trust for a significant period of time, it is clear that they are very focused on both raising standards and ensuring these standards are maintained, and it is clear that the trust will continue to grow, offering further career opportunities. Your new role Reporting to the IT Director, you will be responsible for overseeing IT operations across 2 schools in Greater Manchester, working closely with IT staff based at both sites and the wider central IT team to ensure a proactive IT service. As IT Team Leader, you will be responsible for managing the IT Technicians based at each site, whilst managing and delivering IT projects across the schools and providing a high level of IT support to staff and pupils. On a daily basis, this will involve ensuring that the 1st and 2nd line support is of high quality, providing hardware, software and networking support across the school, and ensuring all helpdesk requests are responded to efficiently. This will also involve support for AV equipment, as well as bespoke educational technologies such as MIS systems and interactive whiteboards etc. You will handle any escalated queries which are raised by the 1st line technicians, providing advice and expertise, allowing you to upskill the technicians and progress their skill set. As IT Team Leader, you will also attend central IT team meetings to be kept up to date on trust wide IT projects and report on the progress of delivery of these projects and provide reports on the IT provision in schools. Furthermore, you will take responsibility for the auditing of IT information across the 2 schools, whilst also having a strong focus on cybersecurity across both sites. From a staff management perspective, you will be managing 3-4 individuals on a daily basis, and it is therefore important that you are able to travel to both sites in the Manchester area. What you'll need to succeed In order to be successful in securing this position, you will possess significant IT support experience, ideally with experience in the education sector, and you will be looking for a role which encompasses leadership responsibilities. Should you be a Senior Technician looking for your next step, or be an IT Team Leader/Manager looking for a role with a growing trust, this role will allow further training and progression opportunities. The trust are keen to appoint someone who is confident technically and who can further develop and inspire the first line technicians, therefore a passion for working in IT in the education sector is essential. What you'll get in return In return, you will be paid a competitive salary of between 35,000 and 37,500 and will be joining a growing trust which will provide support for further training. You will be working closely with an experienced IT Director who will support you in furthering your career, and you will become an integral part of the central IT team. In addition, you will receive 26 days holiday, rising to 31, as well as additional benefits such as a cycle to work scheme, access to a benefits portal and a local government pension scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 15, 2024
Full time
Your new company This multi-academy trust has a number of sites across the Greater Manchester area, having experienced significant growth over recent years and with further expansion plans to add additional sites in September 2024. It is therefore imperative for the MAT that the right individuals are employed, to allow this growth and ensure high standards across the trust. The IT Director has approached Hays seeking an IT Team Leader to join the trust on a permanent basis, overseeing IT operations across 2 sites. The trust can offer further progression for the right individual as they continue to grow, and they have a very low staff turnover, therefore demonstrating their commitment to the development of staff. Having worked with the trust for a significant period of time, it is clear that they are very focused on both raising standards and ensuring these standards are maintained, and it is clear that the trust will continue to grow, offering further career opportunities. Your new role Reporting to the IT Director, you will be responsible for overseeing IT operations across 2 schools in Greater Manchester, working closely with IT staff based at both sites and the wider central IT team to ensure a proactive IT service. As IT Team Leader, you will be responsible for managing the IT Technicians based at each site, whilst managing and delivering IT projects across the schools and providing a high level of IT support to staff and pupils. On a daily basis, this will involve ensuring that the 1st and 2nd line support is of high quality, providing hardware, software and networking support across the school, and ensuring all helpdesk requests are responded to efficiently. This will also involve support for AV equipment, as well as bespoke educational technologies such as MIS systems and interactive whiteboards etc. You will handle any escalated queries which are raised by the 1st line technicians, providing advice and expertise, allowing you to upskill the technicians and progress their skill set. As IT Team Leader, you will also attend central IT team meetings to be kept up to date on trust wide IT projects and report on the progress of delivery of these projects and provide reports on the IT provision in schools. Furthermore, you will take responsibility for the auditing of IT information across the 2 schools, whilst also having a strong focus on cybersecurity across both sites. From a staff management perspective, you will be managing 3-4 individuals on a daily basis, and it is therefore important that you are able to travel to both sites in the Manchester area. What you'll need to succeed In order to be successful in securing this position, you will possess significant IT support experience, ideally with experience in the education sector, and you will be looking for a role which encompasses leadership responsibilities. Should you be a Senior Technician looking for your next step, or be an IT Team Leader/Manager looking for a role with a growing trust, this role will allow further training and progression opportunities. The trust are keen to appoint someone who is confident technically and who can further develop and inspire the first line technicians, therefore a passion for working in IT in the education sector is essential. What you'll get in return In return, you will be paid a competitive salary of between 35,000 and 37,500 and will be joining a growing trust which will provide support for further training. You will be working closely with an experienced IT Director who will support you in furthering your career, and you will become an integral part of the central IT team. In addition, you will receive 26 days holiday, rising to 31, as well as additional benefits such as a cycle to work scheme, access to a benefits portal and a local government pension scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
BMS Technical Manager £60,000 - £75,000 + Training + Career Progression + Car Allowance + Mobile Phone + Laptop + Private Medical + Life Insurance + 33 Days Holiday + more Location: London A Technical Manager in Building Management Systems (BMS) plays a crucial role in overseeing the design, installation, operation, and maintenance of BMS systems within various facilities. Here's a sample job description for a BMS Technical Manager in London: Company Overview: My client is a leading provider of building management solutions, specializing in the design, installation, and maintenance of state-of-the-art BMS systems. We are committed to delivering innovative and sustainable solutions to our clients across various industries. Position Overview: I am seeking a skilled and experienced BMS Technical Manager to join our team in London. The ideal candidate will be responsible for overseeing all aspects of BMS projects, from initial design and implementation to ongoing maintenance and support. The BMS Technical Manager will work closely with clients, project managers, engineers, and technicians to ensure the successful delivery of projects on time and within budget. Responsibilities: Lead the design and engineering of BMS solutions tailored to meet the specific needs of clients. Manage the implementation of BMS projects, including coordination with subcontractors, vendors, and internal teams. Conduct site surveys and assessments to gather requirements and identify opportunities for improvement. Develop project plans, schedules, and budgets, and ensure adherence to established timelines and financial targets. Provide technical guidance and support to project teams throughout the project lifecycle. Oversee the testing, commissioning, and optimization of BMS systems to ensure optimal performance and functionality. Monitor ongoing system performance and provide troubleshooting support as needed. Collaborate with sales and business development teams to identify new opportunities and support the development of proposals and bids. Stay current with industry trends, best practices, and emerging technologies related to BMS systems. Qualifications: Bachelor's degree in engineering, computer science, or a related field. Master's degree preferred. Minimum of 5 years of experience in building management systems, with a focus on design, implementation, and maintenance. Proven track record of successfully managing BMS projects from concept to completion. Strong technical expertise in BMS hardware, software, and integration protocols (e.g., BACnet, Modbus). Excellent leadership, communication, and interpersonal skills. Ability to multitask, prioritize, and manage competing priorities in a fast-paced environment. Familiarity with relevant regulations, codes, and standards (e.g., BS EN 15232, ISO 50001). Professional certifications (e.g., CEM, LEED AP, BMS Controls Engineer) preferred. Valid driver's license and willingness to travel to client sites as needed. How to Apply: Please submit your resume and cover letter outlining your qualifications and experience by applying below or calling Damien on
May 14, 2024
Full time
BMS Technical Manager £60,000 - £75,000 + Training + Career Progression + Car Allowance + Mobile Phone + Laptop + Private Medical + Life Insurance + 33 Days Holiday + more Location: London A Technical Manager in Building Management Systems (BMS) plays a crucial role in overseeing the design, installation, operation, and maintenance of BMS systems within various facilities. Here's a sample job description for a BMS Technical Manager in London: Company Overview: My client is a leading provider of building management solutions, specializing in the design, installation, and maintenance of state-of-the-art BMS systems. We are committed to delivering innovative and sustainable solutions to our clients across various industries. Position Overview: I am seeking a skilled and experienced BMS Technical Manager to join our team in London. The ideal candidate will be responsible for overseeing all aspects of BMS projects, from initial design and implementation to ongoing maintenance and support. The BMS Technical Manager will work closely with clients, project managers, engineers, and technicians to ensure the successful delivery of projects on time and within budget. Responsibilities: Lead the design and engineering of BMS solutions tailored to meet the specific needs of clients. Manage the implementation of BMS projects, including coordination with subcontractors, vendors, and internal teams. Conduct site surveys and assessments to gather requirements and identify opportunities for improvement. Develop project plans, schedules, and budgets, and ensure adherence to established timelines and financial targets. Provide technical guidance and support to project teams throughout the project lifecycle. Oversee the testing, commissioning, and optimization of BMS systems to ensure optimal performance and functionality. Monitor ongoing system performance and provide troubleshooting support as needed. Collaborate with sales and business development teams to identify new opportunities and support the development of proposals and bids. Stay current with industry trends, best practices, and emerging technologies related to BMS systems. Qualifications: Bachelor's degree in engineering, computer science, or a related field. Master's degree preferred. Minimum of 5 years of experience in building management systems, with a focus on design, implementation, and maintenance. Proven track record of successfully managing BMS projects from concept to completion. Strong technical expertise in BMS hardware, software, and integration protocols (e.g., BACnet, Modbus). Excellent leadership, communication, and interpersonal skills. Ability to multitask, prioritize, and manage competing priorities in a fast-paced environment. Familiarity with relevant regulations, codes, and standards (e.g., BS EN 15232, ISO 50001). Professional certifications (e.g., CEM, LEED AP, BMS Controls Engineer) preferred. Valid driver's license and willingness to travel to client sites as needed. How to Apply: Please submit your resume and cover letter outlining your qualifications and experience by applying below or calling Damien on
Join Our Client's Team as a BIM TechnicianBelcan Workforce Solutions are recruiting for a BIM Technician for our client, who are a managed service for a major Defence Contractor's Configuration Management function in the Reading area. This will be a Permanent opportunity that benefits from hybrid working.Position Overview:As a BIM Technician, you will play a critical role in creating and maintaining Building Information Modelling (BIM) models and drawings. You'll collaborate with project teams, follow company standards, and ensure accurate and compliant deliverables. This position requires technical expertise, attention to detail, and effective communication skills.Responsibilities BIM Modelling: Produce Level 2 BIM models and drawings as directed by the BIM Modelling / Data Capture Manager. Model Upkeep: Support the maintenance of facility "AS Built/Record" models and drawings. Customer Liaison: Communicate with customers to confirm requirements. Compliance: Adhere to company BIM standards and Managed Services procedures. Configuration Control: Apply configuration control processes. Efficient Solutions: Explore efficient technical solutions to meet client needs. Estimating Methodology: Apply robust estimating methodology with regard to Service Level Indicators.Qualifications and Experience Education: Ideally educated to HNC level or above in a BIM-related field. Certification: Certification in using Autodesk Revit (approved trainer advantage). Technical Knowledge: Comprehensive knowledge of 3D services coordination and point-cloud manipulation. Extensive understanding of ISO 19650-1 & ISO 19650-2. Proficiency in IT, including MS Packages. Ability to manipulate data sets and present results.Technical Skills: Extensive experience working in a Common Data Environment (CDE) such as BIM360/ACC. Proficient in producing BIM Level 2 Models & families. Familiarity with managing and controlling BIM data. Skilled in using Revit for Architectural/MEP projects. Experience with other software packages (e.g., CADDuct/FabMEP, Navisworks, Pointsense, Leica Cloudworx/Cyclone Register, Leica Truview, Leica Jetstream). Ability to upload models/drawings to EDMS systems. Project Delivery: Demonstrable track record of exceptional project delivery and client satisfaction.The nature of this opportunity means that you will be required to be Security Cleared prior to appointment so you must meet all the eligibility criteria to obtain UK Security Clearance.The salary for this will reflect the scope and significance of the client in their sector.To Learn more about this opportunity and the full job description Apply Now, or call me on for an initial no obligation, conversation.
May 14, 2024
Full time
Join Our Client's Team as a BIM TechnicianBelcan Workforce Solutions are recruiting for a BIM Technician for our client, who are a managed service for a major Defence Contractor's Configuration Management function in the Reading area. This will be a Permanent opportunity that benefits from hybrid working.Position Overview:As a BIM Technician, you will play a critical role in creating and maintaining Building Information Modelling (BIM) models and drawings. You'll collaborate with project teams, follow company standards, and ensure accurate and compliant deliverables. This position requires technical expertise, attention to detail, and effective communication skills.Responsibilities BIM Modelling: Produce Level 2 BIM models and drawings as directed by the BIM Modelling / Data Capture Manager. Model Upkeep: Support the maintenance of facility "AS Built/Record" models and drawings. Customer Liaison: Communicate with customers to confirm requirements. Compliance: Adhere to company BIM standards and Managed Services procedures. Configuration Control: Apply configuration control processes. Efficient Solutions: Explore efficient technical solutions to meet client needs. Estimating Methodology: Apply robust estimating methodology with regard to Service Level Indicators.Qualifications and Experience Education: Ideally educated to HNC level or above in a BIM-related field. Certification: Certification in using Autodesk Revit (approved trainer advantage). Technical Knowledge: Comprehensive knowledge of 3D services coordination and point-cloud manipulation. Extensive understanding of ISO 19650-1 & ISO 19650-2. Proficiency in IT, including MS Packages. Ability to manipulate data sets and present results.Technical Skills: Extensive experience working in a Common Data Environment (CDE) such as BIM360/ACC. Proficient in producing BIM Level 2 Models & families. Familiarity with managing and controlling BIM data. Skilled in using Revit for Architectural/MEP projects. Experience with other software packages (e.g., CADDuct/FabMEP, Navisworks, Pointsense, Leica Cloudworx/Cyclone Register, Leica Truview, Leica Jetstream). Ability to upload models/drawings to EDMS systems. Project Delivery: Demonstrable track record of exceptional project delivery and client satisfaction.The nature of this opportunity means that you will be required to be Security Cleared prior to appointment so you must meet all the eligibility criteria to obtain UK Security Clearance.The salary for this will reflect the scope and significance of the client in their sector.To Learn more about this opportunity and the full job description Apply Now, or call me on for an initial no obligation, conversation.
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: Previous project management experience Telecoms and IT project delivery and provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of £22,000 - £25,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
May 14, 2024
Full time
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: Previous project management experience Telecoms and IT project delivery and provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of £22,000 - £25,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .