About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
The company: A thriving company in the Durham area is looking to expand their Infrastructure and Cloud services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The Mission: Your responsibilities will vary from BAU to project work. Day to day, you will have responsibility for patch management, incident resolution, monitoring/maintenance of cloud platforms and continuous improvement. This team are having a focus on Azure based projects for their clients, and are looking to develop your skills in this area. The Role: Drive operational stability by monitoring and maintaining cloud & infrastructure devices Provide remote support when needed for diagnosing and resolving faults Take a lead in customer meetings alongside Accounts Managers or Team Leaders Deliver a positive customer experience through good communication Work both independently and collaboratively Regularly review and update customer support documentation Assist your colleagues by sharing your knowledge to effectively resolve technical issues, and take part in training for your professional development About You: You should have very strong experience as an Infrastructure Engineer and be able to troubleshoot complex issues. You should also possess strong communication skills to collaborate with your colleagues as well as communicate efficiently with the client. You should also have the following technical experience: Virtualisation infrastructure management (VMware or Hyper V) Administration of Windows Server 2016 and above Administration of Microsoft Azure services Experience with cloud migrations, hybrid environments and cloud-native solutions Proficiency with scripting languages such as PowerShell or Azure CL Understanding of network protocols It would be desirable to possess professional certifications in Microsoft or Azure Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible working options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
May 20, 2024
Full time
The company: A thriving company in the Durham area is looking to expand their Infrastructure and Cloud services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The Mission: Your responsibilities will vary from BAU to project work. Day to day, you will have responsibility for patch management, incident resolution, monitoring/maintenance of cloud platforms and continuous improvement. This team are having a focus on Azure based projects for their clients, and are looking to develop your skills in this area. The Role: Drive operational stability by monitoring and maintaining cloud & infrastructure devices Provide remote support when needed for diagnosing and resolving faults Take a lead in customer meetings alongside Accounts Managers or Team Leaders Deliver a positive customer experience through good communication Work both independently and collaboratively Regularly review and update customer support documentation Assist your colleagues by sharing your knowledge to effectively resolve technical issues, and take part in training for your professional development About You: You should have very strong experience as an Infrastructure Engineer and be able to troubleshoot complex issues. You should also possess strong communication skills to collaborate with your colleagues as well as communicate efficiently with the client. You should also have the following technical experience: Virtualisation infrastructure management (VMware or Hyper V) Administration of Windows Server 2016 and above Administration of Microsoft Azure services Experience with cloud migrations, hybrid environments and cloud-native solutions Proficiency with scripting languages such as PowerShell or Azure CL Understanding of network protocols It would be desirable to possess professional certifications in Microsoft or Azure Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible working options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
Your new company Prestigious opportunity for a Network/IT Infrastructure Project Manager with a leading Public Sector organisation based in Manchester within the Higher Education space. This is a 24-month FTC offering an exceptional benefits package. Your new role My client is seeking an IT Infrastructure Project Manager with previous experience in delivering Network based projects, specifically covering Wi-Fi & LAN technologies. Dedicated to a 6 year complete Network Transformation programme, this is an incredible time to join our highly experienced team and gain exposure to pioneering network solutions. If you possess a combination of some of the following skills, then LETS TALK! Utilising project management methodologies (waterfall). Leading IT infrastructure projects from idea through all phases of delivery into implementation and BAU handover. Bringing in good practice to support project delivery and delivering successful projects. Supporting and working with stakeholders to gather project requirements. Guiding technical teams through project delivery phases. Being able to bridge the gap between technical aspects of the project and what the project means to end users / customers. Establishing strong relationships with non-technical customers & stakeholders, end users, internal infrastructure technical teams, IT architects and 3rd party suppliers. 3rd party engagement, tendering and contract management. Displaying Project Management competencies i.e. financial management, planning, risk, issue and dependency management. Delivery of Network projects experience is essential. Specific experience of delivering HPE Aruba switches, Access Points, DHCP rollouts, device re-IP Addressing and working with Estates teams is advantageous but not essential. What you'll get in return You can expect a basic salary in the region of £45,000 to £56,000 (depending on experience), along with 29 days of annual leave, flexible working (office based at least two days a week) and an attractive pension scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 20, 2024
Full time
Your new company Prestigious opportunity for a Network/IT Infrastructure Project Manager with a leading Public Sector organisation based in Manchester within the Higher Education space. This is a 24-month FTC offering an exceptional benefits package. Your new role My client is seeking an IT Infrastructure Project Manager with previous experience in delivering Network based projects, specifically covering Wi-Fi & LAN technologies. Dedicated to a 6 year complete Network Transformation programme, this is an incredible time to join our highly experienced team and gain exposure to pioneering network solutions. If you possess a combination of some of the following skills, then LETS TALK! Utilising project management methodologies (waterfall). Leading IT infrastructure projects from idea through all phases of delivery into implementation and BAU handover. Bringing in good practice to support project delivery and delivering successful projects. Supporting and working with stakeholders to gather project requirements. Guiding technical teams through project delivery phases. Being able to bridge the gap between technical aspects of the project and what the project means to end users / customers. Establishing strong relationships with non-technical customers & stakeholders, end users, internal infrastructure technical teams, IT architects and 3rd party suppliers. 3rd party engagement, tendering and contract management. Displaying Project Management competencies i.e. financial management, planning, risk, issue and dependency management. Delivery of Network projects experience is essential. Specific experience of delivering HPE Aruba switches, Access Points, DHCP rollouts, device re-IP Addressing and working with Estates teams is advantageous but not essential. What you'll get in return You can expect a basic salary in the region of £45,000 to £56,000 (depending on experience), along with 29 days of annual leave, flexible working (office based at least two days a week) and an attractive pension scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The role - IT Manager The salary - £90k - £110k The location - Edinburgh While there is an option for hybrid working the preference is that the successful candidate will be based on-site full-time, especially at the start of the role. I'm working with a fantastic organisation who are a global market leader in their field as they look to add an IT Manager who will manage their IT operations and oversee IT across sites in Europe and Africa. Working closely with the organisations IT Director the successful candidate will ensure that the organisation's IT strategy is delivered to the highest standard while overseeing infrastructure, networks and software applications across multiple sites and delivering upon growth projects. The ideal candidate will have experience managing varied IT teams and large-scale IT infrastructure across multiple sites. While this is a management role it is still extremely technical, the organisation is looking for someone who can balance being hands-on with leading the team around them, with a mindset that no job is too small or too big. The role will also involve delivering upon an ongoing improvement of IT systems with the knowledge to look at the current infrastructure and applications being used and make suggestions upon improvements while balancing the IT budget. In return you'll join an organisation at a very exciting time as they continue to grow at an exceptional rate while being hands on with a number of exciting growth projects already lined up. Your day-to-day: Lead a team of approximately 30 IT staff with a range of specialties including, but not limited to, Infrastructure Engineers and Software Engineers. Deliver IT BAU across sites in Europe and Africa. Deliver an efficient and cost-effective IT department across multiple sites. Work towards delivering the IT strategy, working directly alongside the American-based IT director. Management of overall IT infrastructure, software applications, business continuity and cyber security to ensure a smooth-running IT function. Effective risk management and solution development. Liaising with stakeholders from a wide range of diverse business units. About you: You'll have extensive experience in a similar IT Management or Head of IT role, with the ability to balance being your technical knowledge, desire to be hands-on and considerable leadership skills. A strong background across the full sphere of IT, including Infrastructure, software applications, networking and cyber security. A solutions-driven mindset with the ability to react to business-critical issues as they arise. Experience managing large teams based both on-site and remotely. Experience managing IT budgets across multiple sites. Great people skills, with the ability to manage your team, liaise with key stakeholders and liaise with the senior leadership team. Due to the nature of this role, it could close at any time, if this role is the right fit for you then please apply now.
May 20, 2024
Full time
The role - IT Manager The salary - £90k - £110k The location - Edinburgh While there is an option for hybrid working the preference is that the successful candidate will be based on-site full-time, especially at the start of the role. I'm working with a fantastic organisation who are a global market leader in their field as they look to add an IT Manager who will manage their IT operations and oversee IT across sites in Europe and Africa. Working closely with the organisations IT Director the successful candidate will ensure that the organisation's IT strategy is delivered to the highest standard while overseeing infrastructure, networks and software applications across multiple sites and delivering upon growth projects. The ideal candidate will have experience managing varied IT teams and large-scale IT infrastructure across multiple sites. While this is a management role it is still extremely technical, the organisation is looking for someone who can balance being hands-on with leading the team around them, with a mindset that no job is too small or too big. The role will also involve delivering upon an ongoing improvement of IT systems with the knowledge to look at the current infrastructure and applications being used and make suggestions upon improvements while balancing the IT budget. In return you'll join an organisation at a very exciting time as they continue to grow at an exceptional rate while being hands on with a number of exciting growth projects already lined up. Your day-to-day: Lead a team of approximately 30 IT staff with a range of specialties including, but not limited to, Infrastructure Engineers and Software Engineers. Deliver IT BAU across sites in Europe and Africa. Deliver an efficient and cost-effective IT department across multiple sites. Work towards delivering the IT strategy, working directly alongside the American-based IT director. Management of overall IT infrastructure, software applications, business continuity and cyber security to ensure a smooth-running IT function. Effective risk management and solution development. Liaising with stakeholders from a wide range of diverse business units. About you: You'll have extensive experience in a similar IT Management or Head of IT role, with the ability to balance being your technical knowledge, desire to be hands-on and considerable leadership skills. A strong background across the full sphere of IT, including Infrastructure, software applications, networking and cyber security. A solutions-driven mindset with the ability to react to business-critical issues as they arise. Experience managing large teams based both on-site and remotely. Experience managing IT budgets across multiple sites. Great people skills, with the ability to manage your team, liaise with key stakeholders and liaise with the senior leadership team. Due to the nature of this role, it could close at any time, if this role is the right fit for you then please apply now.
IT Infrastructure Support Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT Infrastructure Support Analyst for a key client in Central Bristol. You will be responsible for the whole IT support/estate for the Bristol office. This is a great opportunity for someone with 4+ years experience, who has excellent communication skills, with a pro-active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to the nature of the role and responsibilities, you will have to be onsite 5 days a week, with the client's offices very commutable, they are based right next to the train station in Central Bristol. You will work very closely with the Ops Manager as well as the CTO, also get involved in group wide projects, making suggestions and seeking solutions to improve operations and productivity for the company. Complete IT support for the Bristol office. Supporting the group IT Infrastructure. Day to day management of internal hardware and systems including laptops, desktops, printers, firewalls, internet, servers, soft phones and desktop software. Administration of company systems (Windows 10/11/Windows Server/VMWare/Linux), network, firewall, backup solutions, AWS, Azure, Microsoft 365. If you have the above experience and are looking for a step up in responsibility, working in an exciting IT Infrastructure Support Analyst role, where you will have lots of autonomy and progression, please send your CV for immediate consideration as our client are looking to hire ASAP.
May 20, 2024
Full time
IT Infrastructure Support Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT Infrastructure Support Analyst for a key client in Central Bristol. You will be responsible for the whole IT support/estate for the Bristol office. This is a great opportunity for someone with 4+ years experience, who has excellent communication skills, with a pro-active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to the nature of the role and responsibilities, you will have to be onsite 5 days a week, with the client's offices very commutable, they are based right next to the train station in Central Bristol. You will work very closely with the Ops Manager as well as the CTO, also get involved in group wide projects, making suggestions and seeking solutions to improve operations and productivity for the company. Complete IT support for the Bristol office. Supporting the group IT Infrastructure. Day to day management of internal hardware and systems including laptops, desktops, printers, firewalls, internet, servers, soft phones and desktop software. Administration of company systems (Windows 10/11/Windows Server/VMWare/Linux), network, firewall, backup solutions, AWS, Azure, Microsoft 365. If you have the above experience and are looking for a step up in responsibility, working in an exciting IT Infrastructure Support Analyst role, where you will have lots of autonomy and progression, please send your CV for immediate consideration as our client are looking to hire ASAP.
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements:AVD, Azure and Pre-Sales experienceYou must be a hands-on technical expert to be able to lead service design and implementation.Your MissionDiscovery, Design and Delivery -Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes.Automation -You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology -You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management -It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWareDesign, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network switches & firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 20, 2024
Full time
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements:AVD, Azure and Pre-Sales experienceYou must be a hands-on technical expert to be able to lead service design and implementation.Your MissionDiscovery, Design and Delivery -Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes.Automation -You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology -You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management -It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWareDesign, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network switches & firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Fibre As Built & QS Engineer Network Planning & GIS UK wide - work from home - full remote working mecscomms is currently recruiting for a Contract Fibre As-built & QS Engineer to work for a global telecoms carrier and network service provider. If you possess experience as a Fibre Planner or GIS Fibre Network Analyst within a telecoms GIS environment, I'm keen to hear from you. More details can be found below. Position: Contract Fibre As-built & QS Engineer Location: UK wide- work from home - fully remote working Duration: 12 months + Hours: Monday - Friday 9.00 - 17.30 Start date: ASAP Rate: £35 per hour Status: Inside IR35 Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Telco, Telecoms, Carrier, Internet, Service Provider, ISP, Operator, Network, Fibre, Fiber Inventory, Access, As-built, QS, Quality, Planner, Graduate, Planning, Capacity, Engineer, Civils, Access Network, FTTP, FTTH, FTTC, SDH, DWDM, Transmission, Technician, GIS, Microstation, Autodesk, ArcGIS, Arc GIS, Smallworld PNI, Gcomms, Design, Implementation, Build, HLD, LLD Key Activity: * Fibre As build * QS Engineer * GIS & Civils * Fibre Network Analyst * Process management * Governance & Control Overview: Opportunity to join an ever expanding, global telco service provider who is now in need of a telecoms fibre and GIS professional. We are looking for a contract As-built and QS Engineer within the fibre planning and build department. The Fibre As-built & QS Engineer will take ownership of updating and maintaining fibre solutions for customer connectivity services, liaising with various departments and 3rd party suppliers to manage the delivery of the as-built designs. Responsibilities: * Working within the Fibre planning and build department the Fibre As-built & QS Engineer will be involved with: * Working collaboratively as part of the planning and build team * Utilise & research existing databases, files, and records for purposes of network design, fibre optimisation, and relocation of fibre facilities * Provide design schematics of fibre path and splicing work to be performed for fibre projects, relocation of existing fibre facilities, and restoration of existing traffic * Process requests for network, site and new build surveys, completing and issuing supporting documentation and liaising with survey contractors * Interact with Design & Build functions to data capture the requirements of HLD & LLD and as-built for customer requirements * Update and maintain fibre inventory in Smallworld PNI as per the as-built received from the supply chain * Engage and coordinate with internal and external stakeholders to resolve queries * Validate applications and cross check measure with as-built to ensure units tally * Raise queries to the supply chain if the measure application has a lack of information * Issue pay certificates to supply chain and liaise with internal delivery managers and PMs Candidate Profile: We will consider candidate form a variety of backgrounds, as training will be provided. You should however have some basic telecoms and GIS experience. Your skills & attributes are likely to include some or all of the following: * Basic understanding of telecom * Knowledge of fibre as-built, planning or network infrastructures * Use of GIS Applications (ArcGIS, Microstation, Autodesk, Smallworld PNI) etc. * GIS data entry & data validation * GIS data preparation & data management * Microsoft Excel * Analytical & attention to detail skills * Documentation and presentation skills * It is essential for the successful individual to consent to BPSS (Basic Check) and SC level security clearance checks. If any candidates have some exposure to a telecoms carrier, operator or similar environment within a fibre planning, engineering, operations or similar department then that would be highly desirable. mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
May 20, 2024
Contractor
Fibre As Built & QS Engineer Network Planning & GIS UK wide - work from home - full remote working mecscomms is currently recruiting for a Contract Fibre As-built & QS Engineer to work for a global telecoms carrier and network service provider. If you possess experience as a Fibre Planner or GIS Fibre Network Analyst within a telecoms GIS environment, I'm keen to hear from you. More details can be found below. Position: Contract Fibre As-built & QS Engineer Location: UK wide- work from home - fully remote working Duration: 12 months + Hours: Monday - Friday 9.00 - 17.30 Start date: ASAP Rate: £35 per hour Status: Inside IR35 Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Telco, Telecoms, Carrier, Internet, Service Provider, ISP, Operator, Network, Fibre, Fiber Inventory, Access, As-built, QS, Quality, Planner, Graduate, Planning, Capacity, Engineer, Civils, Access Network, FTTP, FTTH, FTTC, SDH, DWDM, Transmission, Technician, GIS, Microstation, Autodesk, ArcGIS, Arc GIS, Smallworld PNI, Gcomms, Design, Implementation, Build, HLD, LLD Key Activity: * Fibre As build * QS Engineer * GIS & Civils * Fibre Network Analyst * Process management * Governance & Control Overview: Opportunity to join an ever expanding, global telco service provider who is now in need of a telecoms fibre and GIS professional. We are looking for a contract As-built and QS Engineer within the fibre planning and build department. The Fibre As-built & QS Engineer will take ownership of updating and maintaining fibre solutions for customer connectivity services, liaising with various departments and 3rd party suppliers to manage the delivery of the as-built designs. Responsibilities: * Working within the Fibre planning and build department the Fibre As-built & QS Engineer will be involved with: * Working collaboratively as part of the planning and build team * Utilise & research existing databases, files, and records for purposes of network design, fibre optimisation, and relocation of fibre facilities * Provide design schematics of fibre path and splicing work to be performed for fibre projects, relocation of existing fibre facilities, and restoration of existing traffic * Process requests for network, site and new build surveys, completing and issuing supporting documentation and liaising with survey contractors * Interact with Design & Build functions to data capture the requirements of HLD & LLD and as-built for customer requirements * Update and maintain fibre inventory in Smallworld PNI as per the as-built received from the supply chain * Engage and coordinate with internal and external stakeholders to resolve queries * Validate applications and cross check measure with as-built to ensure units tally * Raise queries to the supply chain if the measure application has a lack of information * Issue pay certificates to supply chain and liaise with internal delivery managers and PMs Candidate Profile: We will consider candidate form a variety of backgrounds, as training will be provided. You should however have some basic telecoms and GIS experience. Your skills & attributes are likely to include some or all of the following: * Basic understanding of telecom * Knowledge of fibre as-built, planning or network infrastructures * Use of GIS Applications (ArcGIS, Microstation, Autodesk, Smallworld PNI) etc. * GIS data entry & data validation * GIS data preparation & data management * Microsoft Excel * Analytical & attention to detail skills * Documentation and presentation skills * It is essential for the successful individual to consent to BPSS (Basic Check) and SC level security clearance checks. If any candidates have some exposure to a telecoms carrier, operator or similar environment within a fibre planning, engineering, operations or similar department then that would be highly desirable. mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 20, 2024
Full time
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Due to an internal promotion secondment, we have the need for an Infrastructure Manager to operate in a large, complex NHS organisation. This role will be a mixture of technical hands-on, project work and people management. Technology: Aruba Infrastructure Cisco ASA Firewalls A mixture of VMware and Nutanix Servers Requirements of the individual: Good all-rounder and expertise in Infrastructure (Servers, Networks, Security, general and peripheral hardware) Competent in managing Infrastructure/Networks at enterprise level Capable of managing a team of 9 engineers/people management experience Willing to be hands-on Skillset predominantly on the networking side. NHS background ideal but not essential The role is to be offered on a 12-month contract, either on a day rate or Fixed Term Contract basis. If day rate, it is inside IR35. The role will be predominantly based on site in Chesterfield so you must be suitably located to meet this arrangement. If you are interested, apply now as we can book interviews quickly. INFRASTRUCTURE MANAGER, NHS, ARUBA INFRASTRUCTURE, CISCO ASA FIREWALLS, VMWARE, NUTANIX, HARDWARE, PERIPHERIES, INFRASTRUCTURE, NETWORKS, NETWORKING, ENGINEER, HANDS ON, HANDS-ON Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 20, 2024
Due to an internal promotion secondment, we have the need for an Infrastructure Manager to operate in a large, complex NHS organisation. This role will be a mixture of technical hands-on, project work and people management. Technology: Aruba Infrastructure Cisco ASA Firewalls A mixture of VMware and Nutanix Servers Requirements of the individual: Good all-rounder and expertise in Infrastructure (Servers, Networks, Security, general and peripheral hardware) Competent in managing Infrastructure/Networks at enterprise level Capable of managing a team of 9 engineers/people management experience Willing to be hands-on Skillset predominantly on the networking side. NHS background ideal but not essential The role is to be offered on a 12-month contract, either on a day rate or Fixed Term Contract basis. If day rate, it is inside IR35. The role will be predominantly based on site in Chesterfield so you must be suitably located to meet this arrangement. If you are interested, apply now as we can book interviews quickly. INFRASTRUCTURE MANAGER, NHS, ARUBA INFRASTRUCTURE, CISCO ASA FIREWALLS, VMWARE, NUTANIX, HARDWARE, PERIPHERIES, INFRASTRUCTURE, NETWORKS, NETWORKING, ENGINEER, HANDS ON, HANDS-ON Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Salary 70,000 - 75,000 GBP per year Requirements: - Technical Design/Architect Experience Extensive IT Infrastructure/Hybrid Cloud/Public Cloud experience Pre-Sales and Solution Scoping Experience MS Azure and Azure AD experience Experience in architecture, design, configuration, migration and deployment within the Microsoft Azure platform Cloud Infrastructure knowledge and Deployment: Azure FW (Or Barracuda/Palo Alto) WAF Load Balancers Application Gateways VPN GW and NSG's Strong knowledge of the MS Security Stack - Defender for Endpoint, Office and Cloud Vulnerability Assessments, Conditional Access, Intune MDM and MAM Security policies Proven Cyber Security awareness and experience - Including malware, emerging threats, attacks, and vulnerability management Good networking skills Knowledge of HPE Compute and Storage products including, Synergy blades, DL Servers, HPE Alletra and Nimble Storage Technical Account/Project Management Time and materials experience In depth knowledge of multiple technologies is a must Excellent documentation skills - High and Low Level/Detailed Designs, Proposals, Scope of Works Design, implementation, migration, and testing of technical solutions A team player Clear and Concise communicator A minimum of 5 years' experience within the IT industry is essential. Responsibilities: - Acting as a technical subject matter expert (SME) around Cloud and Cloud security Attending pre-sales calls to assist the Business Development team with client requirements Carrying out technical discoveries and create proposals with solution options and approaches Providing technical cloud/infrastructure support for existing clients Providing recommendations on security measures, new technology and services Collaborating with the IT infrastructure team to deliver Cloud Security Service improvements Be the technical lead for IT projects to ensure successful delivery Providing effective communication to work closely with Account Managers, Business Development Consultants and Clients Technologies: - Azure - AWS - Microsoft 365 - Network - VPN - VMware More: About iSYSTEMS iSYSTEMS is an innovative and dynamic IT infrastructure and hybrid cloud services and solutions provider. We guide our customers through the complexities of cloud, virtualisation, storage, DR, hyperconverged and software defined architecture through independent consulting. We're currently recruiting for an IT Technical Consultant to join the iSYSTEMS Technical team with skills and experience in the following:
May 20, 2024
Full time
Salary 70,000 - 75,000 GBP per year Requirements: - Technical Design/Architect Experience Extensive IT Infrastructure/Hybrid Cloud/Public Cloud experience Pre-Sales and Solution Scoping Experience MS Azure and Azure AD experience Experience in architecture, design, configuration, migration and deployment within the Microsoft Azure platform Cloud Infrastructure knowledge and Deployment: Azure FW (Or Barracuda/Palo Alto) WAF Load Balancers Application Gateways VPN GW and NSG's Strong knowledge of the MS Security Stack - Defender for Endpoint, Office and Cloud Vulnerability Assessments, Conditional Access, Intune MDM and MAM Security policies Proven Cyber Security awareness and experience - Including malware, emerging threats, attacks, and vulnerability management Good networking skills Knowledge of HPE Compute and Storage products including, Synergy blades, DL Servers, HPE Alletra and Nimble Storage Technical Account/Project Management Time and materials experience In depth knowledge of multiple technologies is a must Excellent documentation skills - High and Low Level/Detailed Designs, Proposals, Scope of Works Design, implementation, migration, and testing of technical solutions A team player Clear and Concise communicator A minimum of 5 years' experience within the IT industry is essential. Responsibilities: - Acting as a technical subject matter expert (SME) around Cloud and Cloud security Attending pre-sales calls to assist the Business Development team with client requirements Carrying out technical discoveries and create proposals with solution options and approaches Providing technical cloud/infrastructure support for existing clients Providing recommendations on security measures, new technology and services Collaborating with the IT infrastructure team to deliver Cloud Security Service improvements Be the technical lead for IT projects to ensure successful delivery Providing effective communication to work closely with Account Managers, Business Development Consultants and Clients Technologies: - Azure - AWS - Microsoft 365 - Network - VPN - VMware More: About iSYSTEMS iSYSTEMS is an innovative and dynamic IT infrastructure and hybrid cloud services and solutions provider. We guide our customers through the complexities of cloud, virtualisation, storage, DR, hyperconverged and software defined architecture through independent consulting. We're currently recruiting for an IT Technical Consultant to join the iSYSTEMS Technical team with skills and experience in the following:
Recruitment Partner : Akash Karia Location : Nottingham Contract : Perm We are looking for Solution Architects to join Technology Services at Boots Nottingham Support Office.Reporting to the Lead Solution Architect, your role will be to produce IT infrastructure high-level designs and proposals in response to internal customer requests and project demands.You will ensure customer requirements are clearly understood and then work with the wider Architect community, service owners and subject matter experts to deliver cost effective, supportable end-to-end high-level designs, adhering to enterprise strategy, roadmaps, standards, security and service capability. Who we are International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA. We leverage emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness for team members. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK's most trusted and established brands - Boots and No7 - in personalising their customer interactions. We're an innovative team of specialists spanning security, hosting, architecture, software engineering, networks, project delivery and more. A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all. About the role Key Responsibilities Produce high-level designs, concentrating on the consumption on existing platforms and services. Working to make sure the agreed business requirements and desired outcomes are achieved in-line with strategy and architecture, are cost effective, deliverable and supportable Ensure high-level designs are understood by everyone in the project team, including managed service partners who produce low-level designs and complete builds Provide technical consultancy and leadership throughout the whole project life cycle. During construction, if issues are encountered, work with the project manager and build teams to formulate alternative approaches and mitigation plans to keep delivery goals on track Present at governance bodies, for the approval of high-level designs, along with quality assurance in divisional and broader group IT governance Contribute to the creation and maintenance of design patterns, standards, and design blocks to facilitate wider consistency and promote re-use of design elements, delivery at pace, quality assurance and cost efficiencies Ideal Candidate Broad knowledge and experience of solution areas including infrastructure, transformation and migration, security, business analysis, applications, integration, service management and understands how all these interact to arrive to an end-to-end solution Ability to rapidly understand the business, commercial and technical requirements to write clear and concise technical high-level designs is vital Excellent interpersonal, communication and influencing skills are essential. Must be able to lead workshops and reduce complex ideas to simple terms and express rationale for decision making to both a technical and non-technical audience Experience with complex projects and programmes, requiring highly available, disaster recovery and business continuity compliant systems in a large international enterprise Technical Skills This is not a hands-on engineering role, but a technical understanding and functional experience in any three of these areas is desirable: Azure Cloud technologies Microsoft Enterprise product suite including VDI solution and mobile device management Network solutions Server infrastructure including Windows and Linux operating systems Databases platforms SAP infrastructure Security solutions Our Benefits Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). What's next? If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
May 20, 2024
Full time
Recruitment Partner : Akash Karia Location : Nottingham Contract : Perm We are looking for Solution Architects to join Technology Services at Boots Nottingham Support Office.Reporting to the Lead Solution Architect, your role will be to produce IT infrastructure high-level designs and proposals in response to internal customer requests and project demands.You will ensure customer requirements are clearly understood and then work with the wider Architect community, service owners and subject matter experts to deliver cost effective, supportable end-to-end high-level designs, adhering to enterprise strategy, roadmaps, standards, security and service capability. Who we are International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA. We leverage emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness for team members. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK's most trusted and established brands - Boots and No7 - in personalising their customer interactions. We're an innovative team of specialists spanning security, hosting, architecture, software engineering, networks, project delivery and more. A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all. About the role Key Responsibilities Produce high-level designs, concentrating on the consumption on existing platforms and services. Working to make sure the agreed business requirements and desired outcomes are achieved in-line with strategy and architecture, are cost effective, deliverable and supportable Ensure high-level designs are understood by everyone in the project team, including managed service partners who produce low-level designs and complete builds Provide technical consultancy and leadership throughout the whole project life cycle. During construction, if issues are encountered, work with the project manager and build teams to formulate alternative approaches and mitigation plans to keep delivery goals on track Present at governance bodies, for the approval of high-level designs, along with quality assurance in divisional and broader group IT governance Contribute to the creation and maintenance of design patterns, standards, and design blocks to facilitate wider consistency and promote re-use of design elements, delivery at pace, quality assurance and cost efficiencies Ideal Candidate Broad knowledge and experience of solution areas including infrastructure, transformation and migration, security, business analysis, applications, integration, service management and understands how all these interact to arrive to an end-to-end solution Ability to rapidly understand the business, commercial and technical requirements to write clear and concise technical high-level designs is vital Excellent interpersonal, communication and influencing skills are essential. Must be able to lead workshops and reduce complex ideas to simple terms and express rationale for decision making to both a technical and non-technical audience Experience with complex projects and programmes, requiring highly available, disaster recovery and business continuity compliant systems in a large international enterprise Technical Skills This is not a hands-on engineering role, but a technical understanding and functional experience in any three of these areas is desirable: Azure Cloud technologies Microsoft Enterprise product suite including VDI solution and mobile device management Network solutions Server infrastructure including Windows and Linux operating systems Databases platforms SAP infrastructure Security solutions Our Benefits Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). What's next? If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
IT Project Manager Salary: £45,000 - £55,000 Location: West Midlands (Hybrid - 3 days a week in the office) Project Management / IT / Infrastructure / Networking / Stakeholder Management Xpertise are excited to be working with a well-known organisation in the retail sector to source them a Project Manager to join their IT team. My client is looking for an experienced Project Manager to lead on a variety of IT projects ranging in complexity, initially surrounding infrastructure and networks. I'm looking to speak with individuals who have demonstrable experience delivering and leading on a range of IT projects and workstreams, who has a strong governance background and planning skills. The right candidate will have excellent communication skills and have the ability to positively influence stakeholders of various levels. Main duties and responsibilities: Taking full ownership of projects, responsible for solving problems and overseeing tasks through to finish Liaising with internal and external stakeholders to enhance the delivery of projects Work closely with the Solution Architect to ensure the quality levels of the deliverables meet expectations Manage project risks and ensure best practice governance Production management of required products as per project deliverables, including project control documents such as PID Being the liaison between the technical IT teams and business stakeholders of a varying understanding of IT knowledge Excellent written and verbal communication skills Experience required: Experience as a Project Manager within a fast-paced environment Experience around infrastructure projects, ideally around networking, WIFI, CCTV but not essential Familiar with both Agile and Waterfall methodologies If you would like to be considered for this role, apply below or get in contact with Jacob Ferdinand for further details. Xpertise are acting as an employment agency and business
May 20, 2024
Full time
IT Project Manager Salary: £45,000 - £55,000 Location: West Midlands (Hybrid - 3 days a week in the office) Project Management / IT / Infrastructure / Networking / Stakeholder Management Xpertise are excited to be working with a well-known organisation in the retail sector to source them a Project Manager to join their IT team. My client is looking for an experienced Project Manager to lead on a variety of IT projects ranging in complexity, initially surrounding infrastructure and networks. I'm looking to speak with individuals who have demonstrable experience delivering and leading on a range of IT projects and workstreams, who has a strong governance background and planning skills. The right candidate will have excellent communication skills and have the ability to positively influence stakeholders of various levels. Main duties and responsibilities: Taking full ownership of projects, responsible for solving problems and overseeing tasks through to finish Liaising with internal and external stakeholders to enhance the delivery of projects Work closely with the Solution Architect to ensure the quality levels of the deliverables meet expectations Manage project risks and ensure best practice governance Production management of required products as per project deliverables, including project control documents such as PID Being the liaison between the technical IT teams and business stakeholders of a varying understanding of IT knowledge Excellent written and verbal communication skills Experience required: Experience as a Project Manager within a fast-paced environment Experience around infrastructure projects, ideally around networking, WIFI, CCTV but not essential Familiar with both Agile and Waterfall methodologies If you would like to be considered for this role, apply below or get in contact with Jacob Ferdinand for further details. Xpertise are acting as an employment agency and business
My client is a Yorkshire-based education trust that currently has 8 schools under its belt, ranging from Primary Schools to Colleges. The trust continuously gains an 'Outstanding' rating from Ofsted and the team gives a lot of credit to the technical team for helping them achieve this. The trust is always ensuring it offers the best tech to its students and faculty, meaning lots of exciting projects for its tech team. They're looking for an IT Manager, who is experienced in the education sector to lead its team with their continuous growth. Trust IT Manager £40,000 - £50,000 Sheffield/Hybrid Day-to-Day: Part strategizing, part hands-on technical support Leading the technical development When providing technical support, this will be with high-level escalations. Developing the existing infrastructure in the trust Developing the college's networks, infrastructure, software and hardware Managing/leading the various ongoing and future projects Supporting in the creation/development of documentation in the IT team Managing the IT budget Technical Procurement Tech Stack: Active Directory Office 365 Windows Server Azure Networking Routers/Switches Firewalls Hardware Company Benefits: Access to the local government pensions scheme Cycle-to-Work scheme Free onsite parking 33 Paid Days Annual Leave Enhanced sick pay package. Enhanced family-friendly scheme Free flu jabs. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 20, 2024
Full time
My client is a Yorkshire-based education trust that currently has 8 schools under its belt, ranging from Primary Schools to Colleges. The trust continuously gains an 'Outstanding' rating from Ofsted and the team gives a lot of credit to the technical team for helping them achieve this. The trust is always ensuring it offers the best tech to its students and faculty, meaning lots of exciting projects for its tech team. They're looking for an IT Manager, who is experienced in the education sector to lead its team with their continuous growth. Trust IT Manager £40,000 - £50,000 Sheffield/Hybrid Day-to-Day: Part strategizing, part hands-on technical support Leading the technical development When providing technical support, this will be with high-level escalations. Developing the existing infrastructure in the trust Developing the college's networks, infrastructure, software and hardware Managing/leading the various ongoing and future projects Supporting in the creation/development of documentation in the IT team Managing the IT budget Technical Procurement Tech Stack: Active Directory Office 365 Windows Server Azure Networking Routers/Switches Firewalls Hardware Company Benefits: Access to the local government pensions scheme Cycle-to-Work scheme Free onsite parking 33 Paid Days Annual Leave Enhanced sick pay package. Enhanced family-friendly scheme Free flu jabs. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Network Operations Manager - ICT Managed Services - Hybrid - Guildford 2x per week£50-60K We are working with a well-established, privately-owned SME in the Communications, IaaS space with an outstanding reputation for retaining, and developing their staff and delivering innovative solutions to a wide range of customers. Due to staff movements internally, we are currently recruiting for a Network Operations (NOC) Manager / Team Leader. As Network Operations Manager, you will be ultimately responsible for managing the activities of the NOC team, ensuring the timely resolution of network incidents and customer projects whilst driving continuous improvement initiatives to enhance operational efficiency, availability and reliability. Role & Responsibilities Lead and manage the NOC team, providing guidance, direction and mentorship. Oversee the monitoring and management of client's network infrastructure, including routers, switches, firewalls, servers, and other network devices. Be a point of technical escalation within the team to provide guidance and troubleshooting to progress customer tickets. Delivery of high-profile customer projects collaborating with stakeholders to ensure projects are delivered on time & within budget. Develop and maintain operational procedures, documentation, and standard operating processes. Monitor key performance indicators (KPIs) and metrics to track the performance and effectiveness of NOC operations, identify areas for improvement. Working on customer pre-sales engagement collaborating with sales, customers and vendors alike - creating solution designs Skills & Experience Required Proven experience as a Network Operations Manager / Team leader Strong Network Engineering skills and understanding of Fortinet/Cisco and/or Juniper WAN, LAN & Security solutions. Have experience working in a Managed Service Environment With hybrid working arrangements you will be required to attend the Offices in Guildford twice per week, this is a great opportunity for an experienced Network Operations Manager looking for a new role where they can build on their skill set and experience technically, whilst leading a team. For more information and a full job spec, please get in touch or send an up-to-date CV.
May 20, 2024
Full time
Network Operations Manager - ICT Managed Services - Hybrid - Guildford 2x per week£50-60K We are working with a well-established, privately-owned SME in the Communications, IaaS space with an outstanding reputation for retaining, and developing their staff and delivering innovative solutions to a wide range of customers. Due to staff movements internally, we are currently recruiting for a Network Operations (NOC) Manager / Team Leader. As Network Operations Manager, you will be ultimately responsible for managing the activities of the NOC team, ensuring the timely resolution of network incidents and customer projects whilst driving continuous improvement initiatives to enhance operational efficiency, availability and reliability. Role & Responsibilities Lead and manage the NOC team, providing guidance, direction and mentorship. Oversee the monitoring and management of client's network infrastructure, including routers, switches, firewalls, servers, and other network devices. Be a point of technical escalation within the team to provide guidance and troubleshooting to progress customer tickets. Delivery of high-profile customer projects collaborating with stakeholders to ensure projects are delivered on time & within budget. Develop and maintain operational procedures, documentation, and standard operating processes. Monitor key performance indicators (KPIs) and metrics to track the performance and effectiveness of NOC operations, identify areas for improvement. Working on customer pre-sales engagement collaborating with sales, customers and vendors alike - creating solution designs Skills & Experience Required Proven experience as a Network Operations Manager / Team leader Strong Network Engineering skills and understanding of Fortinet/Cisco and/or Juniper WAN, LAN & Security solutions. Have experience working in a Managed Service Environment With hybrid working arrangements you will be required to attend the Offices in Guildford twice per week, this is a great opportunity for an experienced Network Operations Manager looking for a new role where they can build on their skill set and experience technically, whilst leading a team. For more information and a full job spec, please get in touch or send an up-to-date CV.
NRG are seeking an experienced Head of IT to lead a multidisciplinary IT Team, ensuring quality and timely support, maintenance and compliance across their highly innovative and collaborative working environment. This is a managerial role that will oversee various IT functions including both internal and client IT Support, Infrastructure, Networking and Security, organising and scheduling the practical delivery of IT across the company to ensure the business operates at the highest technical level. This role will oversee the management of four individuals focussed on various areas of IT, two of which are at a senior level. This role reports directly to the COO and will have collaboration with key leaders of the business, helping to shape the future of IT. We are looking for candidates with significant experience in leading and delivering complex IT requirements, preferably in software development environments. As well as a strong IT background, we require a confident communicator who is comfortable interacting and influencing across all areas of the business and keen to develop a talented IT team. The Role Working under the guidance of the COO, the Head of IT will be responsible for coordinating, scheduling and managing the work of the IT Team. Continuous development and maintenance of IT policies, working with the IT team to ensure compliance. Management of the IT Team, including further training and development of their specialist areas of expertise, ensuring that they are able to further progress their career paths. Brainstorming IT projects with the team, giving support and direction to the individuals whilst encouraging their learning and input. Overall responsibility for projects including planning, raising awareness and obtaining support from key stakeholders through to implementation and handling escalations. Regularly assessing IT related risks to the business, sharing best practice and ensuring that guidance is followed. Lead the IT team to deliver high quality support, developing innovation solutions that meet the needs of the company. Your Experience You will have held an IT Management role with a good understanding and experience of technical IT requirements including Infrastructure (Ideally in Google and Linux), Networking and Security. Experienced in creating, introducing and maintaining complex IT policies. Knowledge of IT security protocols and standards including ISO 27001. Ability to grasp complex technical requirements and work with other business leaders to implement these in the most effective way possible. Ability to inform and motivate across all areas of a business, influencing decision making with best practice and embedding change successfully. Experienced in implementing new processes and ways of working to drive change. Passion for developing people and experience managing a team of IT professionals. Focussed on continuous development of own IT skills and knowledge. Experience working in an ITEL software development environment is beneficial but not essential.
May 20, 2024
Full time
NRG are seeking an experienced Head of IT to lead a multidisciplinary IT Team, ensuring quality and timely support, maintenance and compliance across their highly innovative and collaborative working environment. This is a managerial role that will oversee various IT functions including both internal and client IT Support, Infrastructure, Networking and Security, organising and scheduling the practical delivery of IT across the company to ensure the business operates at the highest technical level. This role will oversee the management of four individuals focussed on various areas of IT, two of which are at a senior level. This role reports directly to the COO and will have collaboration with key leaders of the business, helping to shape the future of IT. We are looking for candidates with significant experience in leading and delivering complex IT requirements, preferably in software development environments. As well as a strong IT background, we require a confident communicator who is comfortable interacting and influencing across all areas of the business and keen to develop a talented IT team. The Role Working under the guidance of the COO, the Head of IT will be responsible for coordinating, scheduling and managing the work of the IT Team. Continuous development and maintenance of IT policies, working with the IT team to ensure compliance. Management of the IT Team, including further training and development of their specialist areas of expertise, ensuring that they are able to further progress their career paths. Brainstorming IT projects with the team, giving support and direction to the individuals whilst encouraging their learning and input. Overall responsibility for projects including planning, raising awareness and obtaining support from key stakeholders through to implementation and handling escalations. Regularly assessing IT related risks to the business, sharing best practice and ensuring that guidance is followed. Lead the IT team to deliver high quality support, developing innovation solutions that meet the needs of the company. Your Experience You will have held an IT Management role with a good understanding and experience of technical IT requirements including Infrastructure (Ideally in Google and Linux), Networking and Security. Experienced in creating, introducing and maintaining complex IT policies. Knowledge of IT security protocols and standards including ISO 27001. Ability to grasp complex technical requirements and work with other business leaders to implement these in the most effective way possible. Ability to inform and motivate across all areas of a business, influencing decision making with best practice and embedding change successfully. Experienced in implementing new processes and ways of working to drive change. Passion for developing people and experience managing a team of IT professionals. Focussed on continuous development of own IT skills and knowledge. Experience working in an ITEL software development environment is beneficial but not essential.
One of our global FTSE listed clients is looking for an Network Project Manager to deliver a on a majornetwork project. Role: Network Project Manager Contract: 6 months initially Day Rate: £650pd - £800pd inside IR35 Hybrid role: 2-3 days a week to a Midlands location The Hiring Manager describes this role as: "A critical role to deliver a high-importance network project for a prison service ran by ourselves. You will need to be SC Cleared and face off to high profile government stakeholders to ensure a successful delivery. We need someone who is immediately available who can hit the ground running and start ASAP." Key Requirements: SC Clearance critical Experience delivering complexnetwork infrastructure programmes as a Project Manager Government experience vital (Experience working within a prison even better) Immediately Available Background in complex, global organisations with a bureaucratic environment Engaged with all levels of stakeholders Key Responsibilities: Deliver a critical network project to tight deadlines Liaise with all stakeholders and 3rd parties involved ensuring a successful delivery Formulate the differences between the functional and technical needs This is an initial 6 month contract inside IR35, with travel to a Midlands location If you feel you meet the above criteria, please do apply. Unfortunately given the number of applications, we may be unable to respond to all unsuccessful applications.
May 20, 2024
Full time
One of our global FTSE listed clients is looking for an Network Project Manager to deliver a on a majornetwork project. Role: Network Project Manager Contract: 6 months initially Day Rate: £650pd - £800pd inside IR35 Hybrid role: 2-3 days a week to a Midlands location The Hiring Manager describes this role as: "A critical role to deliver a high-importance network project for a prison service ran by ourselves. You will need to be SC Cleared and face off to high profile government stakeholders to ensure a successful delivery. We need someone who is immediately available who can hit the ground running and start ASAP." Key Requirements: SC Clearance critical Experience delivering complexnetwork infrastructure programmes as a Project Manager Government experience vital (Experience working within a prison even better) Immediately Available Background in complex, global organisations with a bureaucratic environment Engaged with all levels of stakeholders Key Responsibilities: Deliver a critical network project to tight deadlines Liaise with all stakeholders and 3rd parties involved ensuring a successful delivery Formulate the differences between the functional and technical needs This is an initial 6 month contract inside IR35, with travel to a Midlands location If you feel you meet the above criteria, please do apply. Unfortunately given the number of applications, we may be unable to respond to all unsuccessful applications.
MBDA UK Ltd is seeking an experienced and ambitious Facilities Project Manager to join our extraordinary team in Bristol, UK. This is a unique opportunity to oversee major, high-value, and often sophisticated construction and facilities projects Job Title: Senior Facilities Project Manager Salary: Circa £65,000 depending on experience Location: Bristol (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: An exciting role for an experienced Construction / Facilities Project Manager has arisen within the MBDA Facilities department to handle major, high value and often sophisticated construction and Facilities projects. You will be leading project teams of internal and external expertise through development of designs right through to final delivery of new infrastructure and improvement projects. Primarily based at MBDA UK's Bristol Site. Your projects will range from £500k-£50M+ in value. The role will call on your project & programme management and problem solving skills and you will be encouraged to successfully interface directly with executive and director level collaborators What we're looking for from you: A project leader with excellent people leadership skills, able to handle and drive the delivery of challenging projects. Someone with validated Project Management experience and with a recognised Project Management Qualification, with a strong desire to embed these working principles within the team. HNC Qualification or higher in relevant Construction or FM field is desirable Experience and good knowledge of construction contract management Experience and knowledge of handling project through RIBA Plan of Works stages Good experience and knowledge in a Facilities Management / Construction environment - especially statutory compliance such as Building Regulations, CDM and Electrical Safety. Strong problem solving capabilities. Ability to present sometimes complex project proposals in a simple and effective way to senior internal collaborators in order to gain their approvals. Strong collaborator management skills, including an ability to set expectations and balance conflicting demands. Someone that can lead multi-functional project teams on new projects, inclusive of management of external consultants and main contractors, in order to meet programme, cost and quality requirements. You will need the ability to interrogate and interpret requirements, based on business understanding, challenging wants against needs when appropriate. You must have strong organisational skills and a keen eye for detail. Ability to adapt to changing and diverse workload with autonomy and resilience Demonstrate a positive, proactive and professional approach, even when under pressure. Interested? Click Apply Now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company bonus: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 20, 2024
Full time
MBDA UK Ltd is seeking an experienced and ambitious Facilities Project Manager to join our extraordinary team in Bristol, UK. This is a unique opportunity to oversee major, high-value, and often sophisticated construction and facilities projects Job Title: Senior Facilities Project Manager Salary: Circa £65,000 depending on experience Location: Bristol (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: An exciting role for an experienced Construction / Facilities Project Manager has arisen within the MBDA Facilities department to handle major, high value and often sophisticated construction and Facilities projects. You will be leading project teams of internal and external expertise through development of designs right through to final delivery of new infrastructure and improvement projects. Primarily based at MBDA UK's Bristol Site. Your projects will range from £500k-£50M+ in value. The role will call on your project & programme management and problem solving skills and you will be encouraged to successfully interface directly with executive and director level collaborators What we're looking for from you: A project leader with excellent people leadership skills, able to handle and drive the delivery of challenging projects. Someone with validated Project Management experience and with a recognised Project Management Qualification, with a strong desire to embed these working principles within the team. HNC Qualification or higher in relevant Construction or FM field is desirable Experience and good knowledge of construction contract management Experience and knowledge of handling project through RIBA Plan of Works stages Good experience and knowledge in a Facilities Management / Construction environment - especially statutory compliance such as Building Regulations, CDM and Electrical Safety. Strong problem solving capabilities. Ability to present sometimes complex project proposals in a simple and effective way to senior internal collaborators in order to gain their approvals. Strong collaborator management skills, including an ability to set expectations and balance conflicting demands. Someone that can lead multi-functional project teams on new projects, inclusive of management of external consultants and main contractors, in order to meet programme, cost and quality requirements. You will need the ability to interrogate and interpret requirements, based on business understanding, challenging wants against needs when appropriate. You must have strong organisational skills and a keen eye for detail. Ability to adapt to changing and diverse workload with autonomy and resilience Demonstrate a positive, proactive and professional approach, even when under pressure. Interested? Click Apply Now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company bonus: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.