Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 08, 2023
Full time
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
The role As the Cyber Risk & Compliance Lead at the Scottish Funding Council, you will champion our cybersecurity initiatives, ensuring the protection of our operations, data and technologies in alignment with UK-specific cybersecurity standards and frameworks. This role is critical in maintaining the SFC's reputation for excellence and integrity in the funding of education and research across Scotland. Key accountabilities Develop and implement a cyber risk management framework tailored to the specific needs and challenges of the SFC, focusing on the protection of financial data, personal information of students and staff, and sensitive research data. Ensure full compliance with Scottish and UK data protection laws, as well as adherence to specific regulations relevant to our organisation and our internal and external audit obligations. Collaborate closely with academic institutions, research bodies, and government agencies to align cyber security practices and foster a culture of shared responsibility and leading practices in data protection and risk management. Lead the review and enhancement of policies, procedures, and controls governing data security, risk assessment, and compliance within the funding council's operations. Conduct targeted cyber risk assessments and compliance audits, providing strategic insights and recommendations to the SFC's senior management and governing board. Act as a principal advisor on cyber security matters, offering expert guidance to support the council's strategic initiatives in funding education and research. Stay abreast of emerging cyber threats and advancements in cyber security technologies and practices, ensuring the SFC remains proactive and responsive in its cyber risk and compliance strategies. Skills & experience Essential Requirements: Proven track record in cybersecurity risk management, with a strong understanding of the UK cybersecurity landscape, including Cyber Essentials, ISO 27001 frameworks. Familiarity with the NCSC's guidelines and recommendations for public sector organisations. Experience in managing cybersecurity compliance projects within the UK, including the attainment of Cyber Essentials certification. Leadership experience with the ability to mentor a team and drive cybersecurity awareness across an organisation. Excellent communication and influencing skills, capable of engaging effectively with a range of stakeholders on complex cybersecurity issues to ensure change is adopted and sustained. Professional Certifications: Holding or working towards UK-recognized cybersecurity certifications, such as those offered by CREST or Cyber Essentials Plus, is highly desirable. Additional certifications such as CISSP, CISM, or ISO 27001 Lead Auditor/Implementer would be beneficial. Other Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy and negotiated with our recognised trade union, Unite. Salaries are reviewed annually in April for employees who commence employment prior to 1 October in the preceding year. Eligibility to join the Civil Service Pension Scheme. With its low member contribution rates and generous employer contributions, this gives you a secure, inflation-proof pension for life with no investment uncertainty. Details of contribution rates together with further details of the pension benefits are available on the Civil Service Pensions website. There is also the option of a Partnership pension account. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Support for travel to and from work, including a salary sacrifice cycle loan scheme, cycle storage and shower facilities, an interest-free loan for bus or rail season tickets and free office car parking for employees on a first-come basis. The Selection Process How to Apply To apply, please send your CV and cover letter. The selection panel will use this evidence to assess your application against the selection criteria in the Person Specification section above. It is not mandatory to provide a cover letter but it can be beneficial to provide further evidence of your suitability against the essential skills. In your CV please also set out your educational and professional qualifications, and career history, with key responsibilities, dates and achievements. Please provide reasons for any gaps. Expected Timeline: Your application will be reviewed by a Reed Recruitment
May 03, 2024
Full time
The role As the Cyber Risk & Compliance Lead at the Scottish Funding Council, you will champion our cybersecurity initiatives, ensuring the protection of our operations, data and technologies in alignment with UK-specific cybersecurity standards and frameworks. This role is critical in maintaining the SFC's reputation for excellence and integrity in the funding of education and research across Scotland. Key accountabilities Develop and implement a cyber risk management framework tailored to the specific needs and challenges of the SFC, focusing on the protection of financial data, personal information of students and staff, and sensitive research data. Ensure full compliance with Scottish and UK data protection laws, as well as adherence to specific regulations relevant to our organisation and our internal and external audit obligations. Collaborate closely with academic institutions, research bodies, and government agencies to align cyber security practices and foster a culture of shared responsibility and leading practices in data protection and risk management. Lead the review and enhancement of policies, procedures, and controls governing data security, risk assessment, and compliance within the funding council's operations. Conduct targeted cyber risk assessments and compliance audits, providing strategic insights and recommendations to the SFC's senior management and governing board. Act as a principal advisor on cyber security matters, offering expert guidance to support the council's strategic initiatives in funding education and research. Stay abreast of emerging cyber threats and advancements in cyber security technologies and practices, ensuring the SFC remains proactive and responsive in its cyber risk and compliance strategies. Skills & experience Essential Requirements: Proven track record in cybersecurity risk management, with a strong understanding of the UK cybersecurity landscape, including Cyber Essentials, ISO 27001 frameworks. Familiarity with the NCSC's guidelines and recommendations for public sector organisations. Experience in managing cybersecurity compliance projects within the UK, including the attainment of Cyber Essentials certification. Leadership experience with the ability to mentor a team and drive cybersecurity awareness across an organisation. Excellent communication and influencing skills, capable of engaging effectively with a range of stakeholders on complex cybersecurity issues to ensure change is adopted and sustained. Professional Certifications: Holding or working towards UK-recognized cybersecurity certifications, such as those offered by CREST or Cyber Essentials Plus, is highly desirable. Additional certifications such as CISSP, CISM, or ISO 27001 Lead Auditor/Implementer would be beneficial. Other Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy and negotiated with our recognised trade union, Unite. Salaries are reviewed annually in April for employees who commence employment prior to 1 October in the preceding year. Eligibility to join the Civil Service Pension Scheme. With its low member contribution rates and generous employer contributions, this gives you a secure, inflation-proof pension for life with no investment uncertainty. Details of contribution rates together with further details of the pension benefits are available on the Civil Service Pensions website. There is also the option of a Partnership pension account. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. Support for travel to and from work, including a salary sacrifice cycle loan scheme, cycle storage and shower facilities, an interest-free loan for bus or rail season tickets and free office car parking for employees on a first-come basis. The Selection Process How to Apply To apply, please send your CV and cover letter. The selection panel will use this evidence to assess your application against the selection criteria in the Person Specification section above. It is not mandatory to provide a cover letter but it can be beneficial to provide further evidence of your suitability against the essential skills. In your CV please also set out your educational and professional qualifications, and career history, with key responsibilities, dates and achievements. Please provide reasons for any gaps. Expected Timeline: Your application will be reviewed by a Reed Recruitment
Risk & Compliance Analyst (Data Privacy & Protection)London / HybridContract until end December 2024£300.00 p/d If you're looking for a career that will help you stand out, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Risk & Compliance Analyst (Data Privacy & Protection).The Senior Associate, Information Security & Privacy, UK will support and report to the Senior Manager, Information Security & Privacy, UK with regulatory responsibilities for the business aspects of privacy and information security at Innovation Banking. This role is within COO, with a reporting line-up into the EMEA COO.This role will support the Head of Information Security & Privacy to oversee and monitor Innovation Banking to ensure compliance with applicable existing and emerging laws and regulations.Key Responsibilities:• Support the Head of Information Security & Privacy in the delivery and maintenance of the Bank's information security and privacy activities.• Operate within the terms of the applicable decision-making frameworks and RACI models to ensure that the Bank can provide the required level of evidence to the UK regulators regarding independence and risk management activities.• Partnering with the First and Second line of defence Controls, Risk and Compliance functions to monitor and review output including UK ROPA, DPIA and LIAs, DSRs, data breach management.?• Ensure that privacy and security risks are identified and managed through the specified channels.• Support the drafting, assessing and implementation of policies, guidance and process relating to information security and privacy.• Review internal monitoring of the Bank's compliance against information security, privacy and related compliance areas in line with identified key performance indicators and measures.• Administer the Bank's Internal information security and privacy Forum, liaising with attendees on agenda items, preparing papers, attending and minuting meetings.• Support projects and/or initiatives which entail UK information security or privacy requirements.?• Contribute to and assist in the delivery of the information security and privacy training and awareness programmes.• Promote a culture of choice, control, transparency and proportionate security in handling personal data by working with and influencing internal and external stakeholders• Support the Head of in the provision of advice on compliance, regulatory and risk management issues relating to privacy and information security matters.Experience:• Experience working within information security and privacy and broader risk management.• Experience of assessing key documents such as frameworks, policies and procedures.• Understanding and working knowledge of Privacy, Data Protection and Information Security principles and protocols.• Flexible and responsive with a proactive approach to problem solving.• Risk and Compliance background / experience.• Able to inspire, influence and enthuse others.• Thorough and detailed approach to assessing records.• High degree of accuracy and attention to detail
May 03, 2024
Full time
Risk & Compliance Analyst (Data Privacy & Protection)London / HybridContract until end December 2024£300.00 p/d If you're looking for a career that will help you stand out, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Risk & Compliance Analyst (Data Privacy & Protection).The Senior Associate, Information Security & Privacy, UK will support and report to the Senior Manager, Information Security & Privacy, UK with regulatory responsibilities for the business aspects of privacy and information security at Innovation Banking. This role is within COO, with a reporting line-up into the EMEA COO.This role will support the Head of Information Security & Privacy to oversee and monitor Innovation Banking to ensure compliance with applicable existing and emerging laws and regulations.Key Responsibilities:• Support the Head of Information Security & Privacy in the delivery and maintenance of the Bank's information security and privacy activities.• Operate within the terms of the applicable decision-making frameworks and RACI models to ensure that the Bank can provide the required level of evidence to the UK regulators regarding independence and risk management activities.• Partnering with the First and Second line of defence Controls, Risk and Compliance functions to monitor and review output including UK ROPA, DPIA and LIAs, DSRs, data breach management.?• Ensure that privacy and security risks are identified and managed through the specified channels.• Support the drafting, assessing and implementation of policies, guidance and process relating to information security and privacy.• Review internal monitoring of the Bank's compliance against information security, privacy and related compliance areas in line with identified key performance indicators and measures.• Administer the Bank's Internal information security and privacy Forum, liaising with attendees on agenda items, preparing papers, attending and minuting meetings.• Support projects and/or initiatives which entail UK information security or privacy requirements.?• Contribute to and assist in the delivery of the information security and privacy training and awareness programmes.• Promote a culture of choice, control, transparency and proportionate security in handling personal data by working with and influencing internal and external stakeholders• Support the Head of in the provision of advice on compliance, regulatory and risk management issues relating to privacy and information security matters.Experience:• Experience working within information security and privacy and broader risk management.• Experience of assessing key documents such as frameworks, policies and procedures.• Understanding and working knowledge of Privacy, Data Protection and Information Security principles and protocols.• Flexible and responsive with a proactive approach to problem solving.• Risk and Compliance background / experience.• Able to inspire, influence and enthuse others.• Thorough and detailed approach to assessing records.• High degree of accuracy and attention to detail
Job Title: Information Security Risk and Governance Officer Contract: Permanent - (Flexible working options available) Salary Range: £41,600 - £62,400 Location: Eastleigh - Hybrid Information Security Risk and Governance Officer: Are you passionate about safeguarding the future and mitigating risks? Do you possess a deep understanding of governance frameworks and excel at developing robust risk management strategies? If so, we have an exciting opportunity for you to join our team at Ageas. The role of the Information Security Risk and Governance Officer is to support the day-to-day activities of the Education, Capability and Governance (ECG) Team and Manager implementing security initiatives and governance processes that will protect customer, employee and company information from security risks and to ensure that the information security risk to the business is managed to an acceptable level. Main Responsibilities: Lead and support ISO27001 Implementation with the support from team members Lead the creation, development and adoption of policies and standards within an organisation Provide interpretation of the Information Security standards to support complex decisions or those which set new precedent. Manage on the information security management framework and supporting risk framework and exception process Support the ECG Manager in developing and delivering the information security strategy and yearly plan Support the ECG Manager in developing and delivering information security reporting processes and formats Create and Implement procedures as necessary to comply with the Group security policy Act as a Liaison where required to the Group, other Operating Countries and external bodies Maintain the Information Security's service catalogue Support the business monitoring and governance of adherence with the organization's information security policies and procedures. Support the production of management information, metrics and trends for Information Security Monitor and respond to changes in legislation, accreditation standards and frameworks that affect information security including reporting on how these may impact Ageas Assist in Information Security incidents as required, and where necessary, support Compliance and HR investigations into data breaches or systems misuse. Proactively share good practice and expertise with colleagues. Adapt communication style to suit audience, developing effective mechanisms to disseminate information to colleagues. Knowledge, skills and experience: ESSENTIAL SKILLS - ISO27001 Implementation Demonstrable ability to design compliance frameworks, develop policies, procedures and assurance activities Experience working at similar work level for a minimum of five years in Information Security or a related subject area. Strong communication skills both verbally and in writing with good questioning and listening skills in order to identify customer requirements, whilst informing staff of progress and results by use of meetings and presentations. Ability to explain complex IT concepts to all levels of customer. Experience of a related business environment A sound understanding and practical experience of Information Security processes, policies and tools. Proficient in Microsoft Office applications DESIRABLE SKILLS - Background in CISM, CISSP, knowledge of Data Protection / GDPR, Information Security Forum, CiiSec Understanding of information security controls in particular those relating to business process, governance, risk and education Understanding how policies and standards impact operations and balancing security needs with operational reality. Some of the benefits you can enjoy: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Benefits for Them - Partner Life Assurance and Critical Illness cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave About Ageas: We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter , a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. To find out more about Ageas, see About Us.
May 03, 2024
Full time
Job Title: Information Security Risk and Governance Officer Contract: Permanent - (Flexible working options available) Salary Range: £41,600 - £62,400 Location: Eastleigh - Hybrid Information Security Risk and Governance Officer: Are you passionate about safeguarding the future and mitigating risks? Do you possess a deep understanding of governance frameworks and excel at developing robust risk management strategies? If so, we have an exciting opportunity for you to join our team at Ageas. The role of the Information Security Risk and Governance Officer is to support the day-to-day activities of the Education, Capability and Governance (ECG) Team and Manager implementing security initiatives and governance processes that will protect customer, employee and company information from security risks and to ensure that the information security risk to the business is managed to an acceptable level. Main Responsibilities: Lead and support ISO27001 Implementation with the support from team members Lead the creation, development and adoption of policies and standards within an organisation Provide interpretation of the Information Security standards to support complex decisions or those which set new precedent. Manage on the information security management framework and supporting risk framework and exception process Support the ECG Manager in developing and delivering the information security strategy and yearly plan Support the ECG Manager in developing and delivering information security reporting processes and formats Create and Implement procedures as necessary to comply with the Group security policy Act as a Liaison where required to the Group, other Operating Countries and external bodies Maintain the Information Security's service catalogue Support the business monitoring and governance of adherence with the organization's information security policies and procedures. Support the production of management information, metrics and trends for Information Security Monitor and respond to changes in legislation, accreditation standards and frameworks that affect information security including reporting on how these may impact Ageas Assist in Information Security incidents as required, and where necessary, support Compliance and HR investigations into data breaches or systems misuse. Proactively share good practice and expertise with colleagues. Adapt communication style to suit audience, developing effective mechanisms to disseminate information to colleagues. Knowledge, skills and experience: ESSENTIAL SKILLS - ISO27001 Implementation Demonstrable ability to design compliance frameworks, develop policies, procedures and assurance activities Experience working at similar work level for a minimum of five years in Information Security or a related subject area. Strong communication skills both verbally and in writing with good questioning and listening skills in order to identify customer requirements, whilst informing staff of progress and results by use of meetings and presentations. Ability to explain complex IT concepts to all levels of customer. Experience of a related business environment A sound understanding and practical experience of Information Security processes, policies and tools. Proficient in Microsoft Office applications DESIRABLE SKILLS - Background in CISM, CISSP, knowledge of Data Protection / GDPR, Information Security Forum, CiiSec Understanding of information security controls in particular those relating to business process, governance, risk and education Understanding how policies and standards impact operations and balancing security needs with operational reality. Some of the benefits you can enjoy: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Benefits for Them - Partner Life Assurance and Critical Illness cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave About Ageas: We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter , a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. To find out more about Ageas, see About Us.
UK Power Networks (Operations) Ltd
Crawley, Sussex
Service Management Analyst - ServiceNow Reference Number - 78527 This Service Management Analyst - ServiceNow will report to the Head of IT Operations and will work within the Information Systems directorate based in our Crawley office. You will be a 12 month Fixed Term employee. You will attract a salary of 50,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 17/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE: To oversee and improve the UKPN ServiceNow platform (known as MyIT). To ensure MyIT is fit for purpose and is delivering an outstanding employee experience. To work with company partners and vendors to identify and prioritise enhancement requests into roadmaps. To manage UKPN's outsourced provider to ensure operations are meeting desired levels, and roadmaps are delivered to time and appropriate quality. To also be part of the UKPN Service Assurance team, whose role is to ensure IS service providers (both internal and external) are delivering to appropriate levels of service and that governance is in place. DIMENSIONS Budget: no direct control or financial authority. Results: delivery of operational scorecard including number of P1 incidents, incidents recovered within SLA, service requests delivered within SLA, internal customer satisfaction (CSAT) DUTIES AND RESPONSIBILITIES Accountable for MyIT end to end Accountable for production and maintenance of MyIT roadmaps Accountable for stakeholder management both of internal customers and service providers, and ensuring their needs are met. Ensure requirements for MyIT enhancements are clear, documented and agreed with partners. Assign priority of MyIT enhancements. Accountable for management of outsourced service provider who manage MyIT on behalf of UKPN. Accountable for continuous improvement and ensuring MyIT provides an appropriate capability to ensure that UKPN IS meets its customer satisfaction targets Accountable for ensuring that MyIT provides a cohesive platform for use across UKPN's service management processes (such as Incident, Problem, Change, Configuration Management) Accountable for the CMDB as the escalation point for any issues related to the Configuration Management process, Discovery and the CMDB. DUTIES AND RESPONSIBILITIES OF THE WIDER SERVICE ASSURANCE TEAM Ensure service performance is understood and action plans are in place to improve Identify improvements to maximise internal customer satisfaction Produce reports for IS operations and the CIO Schedule and chair service meetings with 3rd party suppliers Accountable for ITSM processes and that they are cohesive Oversight of internal and external service providers Liaise with all levels of support and assist in managerial and technical requirements for new projects Manage ITSM tooling for UKPN Qualifications Bachelor's degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years' experience working in a large IT environment Skilled in coaching people to build their capability and confidence in advising departments to deal with a range of information technology related issues Experience dealing with demanding and complex requests Experience with Service Management and Supplier Management An ability to drive excellence and quality in all aspects of their areas of responsibility, identifying and embracing best practice Confident operating and managing in an environment of change Strong customer focus - demonstrating a thorough understanding of the customer need. Strong experience of understanding complex business processes and identify opportunities for improvement Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 03, 2024
Contractor
Service Management Analyst - ServiceNow Reference Number - 78527 This Service Management Analyst - ServiceNow will report to the Head of IT Operations and will work within the Information Systems directorate based in our Crawley office. You will be a 12 month Fixed Term employee. You will attract a salary of 50,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 17/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE: To oversee and improve the UKPN ServiceNow platform (known as MyIT). To ensure MyIT is fit for purpose and is delivering an outstanding employee experience. To work with company partners and vendors to identify and prioritise enhancement requests into roadmaps. To manage UKPN's outsourced provider to ensure operations are meeting desired levels, and roadmaps are delivered to time and appropriate quality. To also be part of the UKPN Service Assurance team, whose role is to ensure IS service providers (both internal and external) are delivering to appropriate levels of service and that governance is in place. DIMENSIONS Budget: no direct control or financial authority. Results: delivery of operational scorecard including number of P1 incidents, incidents recovered within SLA, service requests delivered within SLA, internal customer satisfaction (CSAT) DUTIES AND RESPONSIBILITIES Accountable for MyIT end to end Accountable for production and maintenance of MyIT roadmaps Accountable for stakeholder management both of internal customers and service providers, and ensuring their needs are met. Ensure requirements for MyIT enhancements are clear, documented and agreed with partners. Assign priority of MyIT enhancements. Accountable for management of outsourced service provider who manage MyIT on behalf of UKPN. Accountable for continuous improvement and ensuring MyIT provides an appropriate capability to ensure that UKPN IS meets its customer satisfaction targets Accountable for ensuring that MyIT provides a cohesive platform for use across UKPN's service management processes (such as Incident, Problem, Change, Configuration Management) Accountable for the CMDB as the escalation point for any issues related to the Configuration Management process, Discovery and the CMDB. DUTIES AND RESPONSIBILITIES OF THE WIDER SERVICE ASSURANCE TEAM Ensure service performance is understood and action plans are in place to improve Identify improvements to maximise internal customer satisfaction Produce reports for IS operations and the CIO Schedule and chair service meetings with 3rd party suppliers Accountable for ITSM processes and that they are cohesive Oversight of internal and external service providers Liaise with all levels of support and assist in managerial and technical requirements for new projects Manage ITSM tooling for UKPN Qualifications Bachelor's degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years' experience working in a large IT environment Skilled in coaching people to build their capability and confidence in advising departments to deal with a range of information technology related issues Experience dealing with demanding and complex requests Experience with Service Management and Supplier Management An ability to drive excellence and quality in all aspects of their areas of responsibility, identifying and embracing best practice Confident operating and managing in an environment of change Strong customer focus - demonstrating a thorough understanding of the customer need. Strong experience of understanding complex business processes and identify opportunities for improvement Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Lead Project Manager, Hybrid. SOLE AGENT You will have demonstrable experience of managing the delivery of CRM, and ERP projects in an Agile environment. Our client, a large charity, require a talented Lead Project Manager to join their team, this is a hybrid role with 3 days a week in the office and 2 remote . This is a hands on role . You will Line Manage a team of 4+ Project Managers at varying levels of experience, providing support and guidance as well as ensuring that projects are delivered on time, to scope and on budget. Supporting the Head of Business Change and various stakeholders across the IT, Digital and Business Change areas in continuous improvement of delivery processes and delivery of projects on the Technology roadmap. Your role will be roughly split 50/50 between Line Management and Managing your own projects. YOUR SKILLS AND KNOWLEDGE: Essential Previous line management experience. Experience in managing the delivery of CRM, and ERP projects. Knowledge of M365 business applications Experience in Agile delivery environments PRINCE2 Practitioner Extensive experience of the full project management life cycle. Extensive experience of successfully delivering Business Change and IT system implementation projects, to time, budget, and quality. Demonstrable experience of successful stakeholder management and relationship building. Experience of successfully managing change. Experience of managing 3rd party supplier relationships. Knowledge of MS Project WHAT WILL YOU BE DOING: Line management accountabilities include: Regular 121 meetings with the team of Project Managers. Objective setting, performance management of the team including identifying development areas and ensuring that each team member has a personal development plan. Ensuring company methodology and project standards are continuously improved as well as supporting the company on their Agile transformation journey. Chairing of the Project Management Community of Practice. Project Management accountabilities include: Responsible for end-to-end project delivery. To assess projects for organisational benefit vs cost and where required coordinate the Invitation to Tender process. Manage appropriate project controls and structures to ensure the project is delivered on time and on budget. Manage day-to-day operational aspects of the project, overseeing progress and use of resources, initiating corrective action where necessary. Engage with key stakeholders across the organisation, ensuring two-way communication channels are set up and managed appropriately. Manage the Project Steering Group, ensuring that key stakeholders are engaged and informed, highlighting any threats to the project, which could mean the projects may overrun or exceed budget. Manage the identification of risks and issues to the project, taking actions to ensure they are appropriately monitored and managed to minimise exposure. Monitor the project budget in conjunction with Finance reporting to the Project Steering Group as required. Maintain a balanced viewpoint to regularly assess the project to ensure it will still meet the criteria for its implementation and that benefits will be realised, highlight to the Project Steering Group and other key stakeholders any threats to this. Manage the relationship with the preferred third-party suppliers. Working closely with the Product Owners and Scrum masters of the internal Agile delivery squads where internal development is required. This represents an excellent opportunity to join a great organisation, if your profile matches the above, please send your CV for full details.
May 03, 2024
Full time
Lead Project Manager, Hybrid. SOLE AGENT You will have demonstrable experience of managing the delivery of CRM, and ERP projects in an Agile environment. Our client, a large charity, require a talented Lead Project Manager to join their team, this is a hybrid role with 3 days a week in the office and 2 remote . This is a hands on role . You will Line Manage a team of 4+ Project Managers at varying levels of experience, providing support and guidance as well as ensuring that projects are delivered on time, to scope and on budget. Supporting the Head of Business Change and various stakeholders across the IT, Digital and Business Change areas in continuous improvement of delivery processes and delivery of projects on the Technology roadmap. Your role will be roughly split 50/50 between Line Management and Managing your own projects. YOUR SKILLS AND KNOWLEDGE: Essential Previous line management experience. Experience in managing the delivery of CRM, and ERP projects. Knowledge of M365 business applications Experience in Agile delivery environments PRINCE2 Practitioner Extensive experience of the full project management life cycle. Extensive experience of successfully delivering Business Change and IT system implementation projects, to time, budget, and quality. Demonstrable experience of successful stakeholder management and relationship building. Experience of successfully managing change. Experience of managing 3rd party supplier relationships. Knowledge of MS Project WHAT WILL YOU BE DOING: Line management accountabilities include: Regular 121 meetings with the team of Project Managers. Objective setting, performance management of the team including identifying development areas and ensuring that each team member has a personal development plan. Ensuring company methodology and project standards are continuously improved as well as supporting the company on their Agile transformation journey. Chairing of the Project Management Community of Practice. Project Management accountabilities include: Responsible for end-to-end project delivery. To assess projects for organisational benefit vs cost and where required coordinate the Invitation to Tender process. Manage appropriate project controls and structures to ensure the project is delivered on time and on budget. Manage day-to-day operational aspects of the project, overseeing progress and use of resources, initiating corrective action where necessary. Engage with key stakeholders across the organisation, ensuring two-way communication channels are set up and managed appropriately. Manage the Project Steering Group, ensuring that key stakeholders are engaged and informed, highlighting any threats to the project, which could mean the projects may overrun or exceed budget. Manage the identification of risks and issues to the project, taking actions to ensure they are appropriately monitored and managed to minimise exposure. Monitor the project budget in conjunction with Finance reporting to the Project Steering Group as required. Maintain a balanced viewpoint to regularly assess the project to ensure it will still meet the criteria for its implementation and that benefits will be realised, highlight to the Project Steering Group and other key stakeholders any threats to this. Manage the relationship with the preferred third-party suppliers. Working closely with the Product Owners and Scrum masters of the internal Agile delivery squads where internal development is required. This represents an excellent opportunity to join a great organisation, if your profile matches the above, please send your CV for full details.
UK Power Networks (Operations) Ltd
Colchester, Essex
78322 This Senior Project Manager will report to the Program Delivery Manager and will work within Network Operations based in our Norfolk/ Suffolk/Essex regions. You will be a permanent employee. You will attract a salary of 84,704 (Depending on Skills & Experience) + car and a bonus of 3%. Close Date: 18th May 2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: The role of the Senior Project Manager within the Distribution Capital Delivery team is for managing a geographical team to ensure the delivery of distribution programmes as set out in the annual investment plan produced by Asset Management. All projects are required to be delivered safely, to quality, on budget, on time and to customer service standards. You will be to lead a team of Project Managers, SAPs, Work Planners, and Project Support in delivering a portfolio of projects and programmes from inception to completion. Also, the Senior Project Manager is responsible for a team of direct resources and the daily management of contractors. The Senior Project Manager will support the Program Delivery Manager with regards to budgeting and cost provision for their team and will be empowered to manage their budgets and expenditures following current Financial Authorisation Limits (FAL). You will have the variety of being both technically and commercially challenging. It carries the responsibility for managing functions such as safety and customer service for the Distribution Capital Delivery activity. You will also support: Procurement and Contract Management for delivering professional services and engineering contracts, Asset Management in developing the delivery plans/strategies and budgets for future years, and Network Operations in responding to system emergencies and daily assistance. The Senior Project Manager agrees and implements the project delivery strategy, allocating works to the project managers, and monitoring the performance of both the direct teams and contractors. You will forecast resource and material requirements, monitor overall portfolio/project costs and delivery, manage contractor performance, and provide regular reporting. Dimensions: The Distribution Capital Delivery team delivers the regulated settlement (ED1 & ED2) via the Asset Portfolio Plan for the three licence areas, with a team based in each region. As part of this team the Senior Project Manager will deliver a portfolio of projects spread across several areas within the Asset Portfolio Plan. The value of the portfolio will vary depending on the content but will be in the order of 15m - 20m per annum with a significant volume being low to medium value projects with a few larger value schemes circa 300k to 1M. The number of direct reports (Project Manages, Work Planners, SAPs, and Project Support will be in the order of 10-20. Several direct teams will report to individual project managers bringing the total number of staff under the Senior Project Manager to between 50-75 people. Part of the portfolio will be delivered by our contract partners and the Senior Project Manager will also have overall responsible for (Apply online only) contract teams working on the network on a day-by-day basis. Principal Accountabilities: Ensure that a high standard of safety management prevails throughout all responsibilities and that safety performance is maintained within parameters defined by UK Power Networks. Promote the Incident and Injury free philosophy. Lead a team to deliver projects from inception to completion to time, quality, cost, whilst maintaining the highest levels of safety and environmental management. Manage the coordination and performance of several Project Managers. Close liaison with the Network Operations Area Managers & Lead Engineers to ensure the maximum utilisation of staff will be an important aspect of this role. Provide technical and management leadership to the team of Project Managers across all project management disciplines. Ensuring construction assurance through site safety audits on quality of work, technical competencies, adherence to specifications, compliance with testing and commissioning procedures and safety and environmental procedures. Ensure that the required project completion data is compliant with policy and submitted within specified timescales for processing. Produce an overall delivery strategy and ensure provision of project managers, direct/contract resources, materials and services to ensure that project programmes are maintained. Manage the commercial arrangements with contractors to ensure that contractual arrangements are met and that cost controls are in place. Work with the appointed contractor management team to ensure utilisation of contractor resource. Ensure escalation of related issues and contractor performance to the Programme Delivery Manager. Responsible for the continuous improvement in productivity of our direct resources and contractor partners. Must strive to remove any barriers preventing the efficient delivery of work in Distribution Capital Delivery and across all Directorates. Produce forecasts for overall cost, commitment, milestone progress, resources, materials and contracts to ensure expenditure plans are met and delivery of critical items and personnel can be sourced promptly, ensuring agreement on UK Power Networks procedures. Work with partners such as Asset Management, Distribution Planning, Supply Chain, Network Operations, Procurement and Contract management to ensure that materials and delivery contracts are in place to deliver the programme. Lead the team in ensuring high levels of safety and customer focus. Support the Programme Delivery Manager in the ongoing development of the team to ensure delivery of the asset portfolio plan. Ensure continuous development of the Project delivery team's knowledge and skill base training & staff development. Ensure design and construction compliance with CDM. Carry out daily management of contractors and conduct regular reviews with contractors of safety, forecasts, delivery, and costs. Ensure staff comply with Company procedures and complete work to the required standard. Management and resolution of customer complaints for both internal and contractor resources. Deputise for the Programme Delivery Manager. Qualifications: A HNC or equivalent qualification is required A safety qualification such as IOSH Managing Safely will be required as will experience working with the CDM regulations and ISO9001 quality processes A formal Project Management qualification such as APMP or Prince 2 (Foundation & Practitioner) will be required Knowledge of Microsoft Project, the Microsoft Office suite of applications (Excel, word and access) and project management techniques A working knowledge of SAP including (Project Management, Works management, Finance and Asset Management modules) or experience with a similar Enterprise Management IT system would also be advantageous Full UK driving licence (Candidates not meeting the above requirements, but willing to undertake a development plan will also be considered for the position.) Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 03, 2024
Full time
78322 This Senior Project Manager will report to the Program Delivery Manager and will work within Network Operations based in our Norfolk/ Suffolk/Essex regions. You will be a permanent employee. You will attract a salary of 84,704 (Depending on Skills & Experience) + car and a bonus of 3%. Close Date: 18th May 2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: The role of the Senior Project Manager within the Distribution Capital Delivery team is for managing a geographical team to ensure the delivery of distribution programmes as set out in the annual investment plan produced by Asset Management. All projects are required to be delivered safely, to quality, on budget, on time and to customer service standards. You will be to lead a team of Project Managers, SAPs, Work Planners, and Project Support in delivering a portfolio of projects and programmes from inception to completion. Also, the Senior Project Manager is responsible for a team of direct resources and the daily management of contractors. The Senior Project Manager will support the Program Delivery Manager with regards to budgeting and cost provision for their team and will be empowered to manage their budgets and expenditures following current Financial Authorisation Limits (FAL). You will have the variety of being both technically and commercially challenging. It carries the responsibility for managing functions such as safety and customer service for the Distribution Capital Delivery activity. You will also support: Procurement and Contract Management for delivering professional services and engineering contracts, Asset Management in developing the delivery plans/strategies and budgets for future years, and Network Operations in responding to system emergencies and daily assistance. The Senior Project Manager agrees and implements the project delivery strategy, allocating works to the project managers, and monitoring the performance of both the direct teams and contractors. You will forecast resource and material requirements, monitor overall portfolio/project costs and delivery, manage contractor performance, and provide regular reporting. Dimensions: The Distribution Capital Delivery team delivers the regulated settlement (ED1 & ED2) via the Asset Portfolio Plan for the three licence areas, with a team based in each region. As part of this team the Senior Project Manager will deliver a portfolio of projects spread across several areas within the Asset Portfolio Plan. The value of the portfolio will vary depending on the content but will be in the order of 15m - 20m per annum with a significant volume being low to medium value projects with a few larger value schemes circa 300k to 1M. The number of direct reports (Project Manages, Work Planners, SAPs, and Project Support will be in the order of 10-20. Several direct teams will report to individual project managers bringing the total number of staff under the Senior Project Manager to between 50-75 people. Part of the portfolio will be delivered by our contract partners and the Senior Project Manager will also have overall responsible for (Apply online only) contract teams working on the network on a day-by-day basis. Principal Accountabilities: Ensure that a high standard of safety management prevails throughout all responsibilities and that safety performance is maintained within parameters defined by UK Power Networks. Promote the Incident and Injury free philosophy. Lead a team to deliver projects from inception to completion to time, quality, cost, whilst maintaining the highest levels of safety and environmental management. Manage the coordination and performance of several Project Managers. Close liaison with the Network Operations Area Managers & Lead Engineers to ensure the maximum utilisation of staff will be an important aspect of this role. Provide technical and management leadership to the team of Project Managers across all project management disciplines. Ensuring construction assurance through site safety audits on quality of work, technical competencies, adherence to specifications, compliance with testing and commissioning procedures and safety and environmental procedures. Ensure that the required project completion data is compliant with policy and submitted within specified timescales for processing. Produce an overall delivery strategy and ensure provision of project managers, direct/contract resources, materials and services to ensure that project programmes are maintained. Manage the commercial arrangements with contractors to ensure that contractual arrangements are met and that cost controls are in place. Work with the appointed contractor management team to ensure utilisation of contractor resource. Ensure escalation of related issues and contractor performance to the Programme Delivery Manager. Responsible for the continuous improvement in productivity of our direct resources and contractor partners. Must strive to remove any barriers preventing the efficient delivery of work in Distribution Capital Delivery and across all Directorates. Produce forecasts for overall cost, commitment, milestone progress, resources, materials and contracts to ensure expenditure plans are met and delivery of critical items and personnel can be sourced promptly, ensuring agreement on UK Power Networks procedures. Work with partners such as Asset Management, Distribution Planning, Supply Chain, Network Operations, Procurement and Contract management to ensure that materials and delivery contracts are in place to deliver the programme. Lead the team in ensuring high levels of safety and customer focus. Support the Programme Delivery Manager in the ongoing development of the team to ensure delivery of the asset portfolio plan. Ensure continuous development of the Project delivery team's knowledge and skill base training & staff development. Ensure design and construction compliance with CDM. Carry out daily management of contractors and conduct regular reviews with contractors of safety, forecasts, delivery, and costs. Ensure staff comply with Company procedures and complete work to the required standard. Management and resolution of customer complaints for both internal and contractor resources. Deputise for the Programme Delivery Manager. Qualifications: A HNC or equivalent qualification is required A safety qualification such as IOSH Managing Safely will be required as will experience working with the CDM regulations and ISO9001 quality processes A formal Project Management qualification such as APMP or Prince 2 (Foundation & Practitioner) will be required Knowledge of Microsoft Project, the Microsoft Office suite of applications (Excel, word and access) and project management techniques A working knowledge of SAP including (Project Management, Works management, Finance and Asset Management modules) or experience with a similar Enterprise Management IT system would also be advantageous Full UK driving licence (Candidates not meeting the above requirements, but willing to undertake a development plan will also be considered for the position.) Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Senior Project Manager Location: Flexible Working Location Job type: Full time, Permanent Ref: (00)560 Telent are now looking for an experienced Senior level Project Manager to join the Network Services team, due to project demands and an increase in work across the Network Design, Build, Test and Maintenance team. This is a Flexible Working Location role which will allow you to work from home, with the expectation to travel to customer sites when required, and travel to an office from time to time for collaborative working. As a Senior Project Manager at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our ambitions. Come, work in an environment where you can stretch your abilities and deliver on your potential. The Senior Project Manager will oversee, manage and direct large, complex high value projects concurrently whilst also providing direction to multiple Project Teams, and actively managing resources across these projects. The Senior Project Manager will also be expected to develop large teams with accountability for Health & Safety, Quality, Financial Performance and Operational Delivery. Senior Project Manager - What you'll do: Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required. Develop consistent project delivery and reporting processes to ensure delivery of assigned projects in accordance with Telent, client QEHS and contractual processes, including regular reviews and checks Ensure the implementation of consistent governance and controls to report project Key Performance Indicators (KPI's) to key stakeholders, highlighting and managing all risks and issues and their mitigations throughout the project lifecycle Act as an escalation point for major project issues, coordinating resolutions with the project teams, clients and key stakeholders Solve complex problems and taking on a broad perspective to identify innovative solutions and instigate continuous improvement initiatives Utilise industry best practice, techniques, standards and Project Management tools to optimise project delivery Accountable for the correct implementation of the Client, and Telent QEHS procedures, which includes Telent staff and sub-contractors assigned to the project Accountable for successful end to end delivery of allocated projects. Ensure client project scopes and objectives are determined and defined Ensure the ongoing management of the Project Execution/Mobilisation Plan(s) Creating and ensuring ongoing management of the Project Plan(s) Will be required to deliver and direct highly complex strategic projects Ensure financial controls are in place to manage projects within agreed budgets Will ensure standard project documentation is produced and stored on designated system Accountable for ensuring client change control processes are as specified and change events are recorded and submitted to the customer Will be required to undertake regular Site Safety Inspections on specified project(s) as per the project inspection calendar set by the Health, Safety and Environment (HSE) Manager Ensure the set up of stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Will be required to report financial performance of assigned projects, including managing financial performance through designated system Will ensure the implementation of Principal Contractor (PC) License and QEHS procedures to assigned projects. Manage direct reports in line with HR policies, procedures and business processes Senior Project Manager - Who you are: The successful Senior Project Manager will come from either a Telecommunications, Networks, Defence or Blue Light / Emergency Services background, with a strong understanding and proven experience of "Project Delivery". The Senior Project Manager will have a natural skill of being able to handle escalations, resolve issues and be able to implement continuous improvement initiatives. We are providing an opportunity for the Senior Project Manager to work on singular, large, complexed projects, AND the opportunity to work on multiple, smaller projects simultaneously. Senior Project Manager - Key requirements: Bachelor's Degree in a Technical or Project Management related field or equivalent experience Formal PM Qualification (APM, PMP, Prince 2) or equivalent experience Excellent knowledge of Microsoft Package (MS Office, MS Excel, MS Projects) Strong people management and excellent leadership skills Excellent presentation and communicative skills Demonstrable experience of Project Management on highly complex strategic projects, using a range of project management tools and techniques Sound knowledge of Quality, Health, Safety and Environment regulations Good knowledge of Profit & Loss accounts and cash flow forecasting Ability to direct teams in large complex environments Excellent time management Experience of managing complex customer and end user relationships Good knowledge of project management and continuous improvement methodologies Good knowledge of Document Management methodologies Good knowledge of the prevailing main set of regulations for managing the health, safety and welfare of projects in the/a designated business sector Excellent financial and commercial experience of managing multi-million-pound business critical projects IOSH Managing safely Working knowledge of Construction Design Management (CDM) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Benefit Car Allowance / Company Car scheme Flexible working and flexible work location 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company matched pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
May 03, 2024
Full time
Senior Project Manager Location: Flexible Working Location Job type: Full time, Permanent Ref: (00)560 Telent are now looking for an experienced Senior level Project Manager to join the Network Services team, due to project demands and an increase in work across the Network Design, Build, Test and Maintenance team. This is a Flexible Working Location role which will allow you to work from home, with the expectation to travel to customer sites when required, and travel to an office from time to time for collaborative working. As a Senior Project Manager at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our ambitions. Come, work in an environment where you can stretch your abilities and deliver on your potential. The Senior Project Manager will oversee, manage and direct large, complex high value projects concurrently whilst also providing direction to multiple Project Teams, and actively managing resources across these projects. The Senior Project Manager will also be expected to develop large teams with accountability for Health & Safety, Quality, Financial Performance and Operational Delivery. Senior Project Manager - What you'll do: Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required. Develop consistent project delivery and reporting processes to ensure delivery of assigned projects in accordance with Telent, client QEHS and contractual processes, including regular reviews and checks Ensure the implementation of consistent governance and controls to report project Key Performance Indicators (KPI's) to key stakeholders, highlighting and managing all risks and issues and their mitigations throughout the project lifecycle Act as an escalation point for major project issues, coordinating resolutions with the project teams, clients and key stakeholders Solve complex problems and taking on a broad perspective to identify innovative solutions and instigate continuous improvement initiatives Utilise industry best practice, techniques, standards and Project Management tools to optimise project delivery Accountable for the correct implementation of the Client, and Telent QEHS procedures, which includes Telent staff and sub-contractors assigned to the project Accountable for successful end to end delivery of allocated projects. Ensure client project scopes and objectives are determined and defined Ensure the ongoing management of the Project Execution/Mobilisation Plan(s) Creating and ensuring ongoing management of the Project Plan(s) Will be required to deliver and direct highly complex strategic projects Ensure financial controls are in place to manage projects within agreed budgets Will ensure standard project documentation is produced and stored on designated system Accountable for ensuring client change control processes are as specified and change events are recorded and submitted to the customer Will be required to undertake regular Site Safety Inspections on specified project(s) as per the project inspection calendar set by the Health, Safety and Environment (HSE) Manager Ensure the set up of stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Will be required to report financial performance of assigned projects, including managing financial performance through designated system Will ensure the implementation of Principal Contractor (PC) License and QEHS procedures to assigned projects. Manage direct reports in line with HR policies, procedures and business processes Senior Project Manager - Who you are: The successful Senior Project Manager will come from either a Telecommunications, Networks, Defence or Blue Light / Emergency Services background, with a strong understanding and proven experience of "Project Delivery". The Senior Project Manager will have a natural skill of being able to handle escalations, resolve issues and be able to implement continuous improvement initiatives. We are providing an opportunity for the Senior Project Manager to work on singular, large, complexed projects, AND the opportunity to work on multiple, smaller projects simultaneously. Senior Project Manager - Key requirements: Bachelor's Degree in a Technical or Project Management related field or equivalent experience Formal PM Qualification (APM, PMP, Prince 2) or equivalent experience Excellent knowledge of Microsoft Package (MS Office, MS Excel, MS Projects) Strong people management and excellent leadership skills Excellent presentation and communicative skills Demonstrable experience of Project Management on highly complex strategic projects, using a range of project management tools and techniques Sound knowledge of Quality, Health, Safety and Environment regulations Good knowledge of Profit & Loss accounts and cash flow forecasting Ability to direct teams in large complex environments Excellent time management Experience of managing complex customer and end user relationships Good knowledge of project management and continuous improvement methodologies Good knowledge of Document Management methodologies Good knowledge of the prevailing main set of regulations for managing the health, safety and welfare of projects in the/a designated business sector Excellent financial and commercial experience of managing multi-million-pound business critical projects IOSH Managing safely Working knowledge of Construction Design Management (CDM) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Benefit Car Allowance / Company Car scheme Flexible working and flexible work location 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company matched pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Programme Manager. Glasgow (2 days office based). 18 month initial FTC (possible extension) Salary circa £80k - £90k . Be-IT are delighted to be working exclusively with a central Glasgow headquartered client who can offer a genuinely exciting opportunity to join them as a Programme Manager for a Customer Experience Digitalisation Programme. The role will oversee the successful delivery of the programme engaging with business stakeholders to understand and translate requirements. Working very closely with the CX and DX consultancies to ensure they successfully deliver a plan aligned to the longer-term strategic goals to deliver a best in class customer experience to enable long term sustainable growth. Reporting into the Executive Committee, Internal Delivery Board and the Customer and Development Director (Sponsor), Head of Marketing Project Lead) and the IT Director to determine the priority of projects within the Programme, understand the dependencies and resource requirements and from this produce a Programme delivery plan. Key to the delivery of the Programme plan will be leadership of the programme team which will include Project Managers and Business Analysts. Building strong relationships with key business managers and Heads of Department from across the business as well as digital and technical SME s will be key to the success of the programme. The CXD Programme Manager will also have responsibility for the successful delivery of the required outcomes across the Programme, including the appropriate governance and assurance, monitoring and reporting progress, managing risks and issues, management of third parties and ensuring the business is ready for the changes the Programme will deliver. A large part of the delivery of the Programme will be outsourced to a Digital Agency, so the role is also to: Build a relationship with the appointed digital agency and any other third parties assuring that time, cost, quality are managed, & taking action where change is needed (e.g. managing agreed controls, regular update meetings, agreeing variations within scope, escalating decisions as needed). Co-ordination and management of the Programme across all external and internal parties and manage delivery from all external parties against our clients business goals, ensuring that development meets the emerging needs of our client. Manage this through a Design Authority, where our client will make appropriate decisions on the Programme co-ordinating with projects and programmes within the wider Organisation Programme plan. The Programme Manager will lead an effective and engaging communications strategy, clearly demonstrating outcomes and benefits of the CX and digitalisation deliverables. If you are living within the central belt of Scotland and keen to play a major part in a true digitilastion transformation piece from discovery phase then get in touch.
May 03, 2024
Full time
Programme Manager. Glasgow (2 days office based). 18 month initial FTC (possible extension) Salary circa £80k - £90k . Be-IT are delighted to be working exclusively with a central Glasgow headquartered client who can offer a genuinely exciting opportunity to join them as a Programme Manager for a Customer Experience Digitalisation Programme. The role will oversee the successful delivery of the programme engaging with business stakeholders to understand and translate requirements. Working very closely with the CX and DX consultancies to ensure they successfully deliver a plan aligned to the longer-term strategic goals to deliver a best in class customer experience to enable long term sustainable growth. Reporting into the Executive Committee, Internal Delivery Board and the Customer and Development Director (Sponsor), Head of Marketing Project Lead) and the IT Director to determine the priority of projects within the Programme, understand the dependencies and resource requirements and from this produce a Programme delivery plan. Key to the delivery of the Programme plan will be leadership of the programme team which will include Project Managers and Business Analysts. Building strong relationships with key business managers and Heads of Department from across the business as well as digital and technical SME s will be key to the success of the programme. The CXD Programme Manager will also have responsibility for the successful delivery of the required outcomes across the Programme, including the appropriate governance and assurance, monitoring and reporting progress, managing risks and issues, management of third parties and ensuring the business is ready for the changes the Programme will deliver. A large part of the delivery of the Programme will be outsourced to a Digital Agency, so the role is also to: Build a relationship with the appointed digital agency and any other third parties assuring that time, cost, quality are managed, & taking action where change is needed (e.g. managing agreed controls, regular update meetings, agreeing variations within scope, escalating decisions as needed). Co-ordination and management of the Programme across all external and internal parties and manage delivery from all external parties against our clients business goals, ensuring that development meets the emerging needs of our client. Manage this through a Design Authority, where our client will make appropriate decisions on the Programme co-ordinating with projects and programmes within the wider Organisation Programme plan. The Programme Manager will lead an effective and engaging communications strategy, clearly demonstrating outcomes and benefits of the CX and digitalisation deliverables. If you are living within the central belt of Scotland and keen to play a major part in a true digitilastion transformation piece from discovery phase then get in touch.
IT Security Infrastructure Manager - East Grinstead IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organisation. Key responsibilities: Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required. Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to 60,000 - 75,000 per annum for this opportunity Interested!?! Please send your up-to-date CV to Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn 250 worth of vouchers. Crimson is acting as an employment business in regards to this vacancy
May 03, 2024
Full time
IT Security Infrastructure Manager - East Grinstead IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organisation. Key responsibilities: Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required. Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to 60,000 - 75,000 per annum for this opportunity Interested!?! Please send your up-to-date CV to Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn 250 worth of vouchers. Crimson is acting as an employment business in regards to this vacancy
Service Delivery Manager Service Delivery Manager - Canary Wharf - London / 1 day per week office based - to 75,000 plus bonus to 13%, annual salary review to 10% and great benefits! - Package Global client has a great opportunity for a Service Delivery Manager (with experience or an interest in cyber security) to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC). You will provide line management of a small team and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/20 mix of Service Delivery and Security experience As a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance, development and opportunities of the GSOC. With Vendor management you will form strong relationships with the MSSP's contacts through status tracking, informal comms, review sessions with the MSSP functionality to analyse value delivered, SLAs, enhancements, review control and vulnerability assessments to identify control weaknesses and assess remedial action. Regarding Incident management you will ensure that Incident information is shared with all relevant stakeholders in a timely and appropriate manner taking into account the seriousness of the incident, arrange for the mobilisation of global and/or regional Incident Response teams whilst acting as coordinator and/or consultant during incident resolution. The ticketing system is ServiceNow. With regards to Security Operations development you will use your teams security knowledge, evaluate priority and business case for GSOC enhancements, identify opportunities for improvement/recommend appropriate actions. You will maintain and oversee a program of approved changes and enhancements, prepare documentation for any additional budget needed. As a GSOC Manager your responsibilities are also to support the global security teams in a range of cyber security related activities (Risk management, coordination and validation security operations documentation), working with SMT/team members to develop strategies to enforce security requirements and address identified security risks, research and evaluate new threats and advise on any necessary communication or extra controls to counter these review plans and likely impacts Although this role does not have direct investment approval authority you will be expected to track expenditure against budget, highlight any significant deviations whilst, forecast the requirements and advise on the appropriate budget levels. This role will involve regular interaction with the external vendors of security solutions and the IT security teams in Japan, North America and Asia. You will demonstrate a robust knowledge of global service delivery, an appreciation of the current cyber threats and security measures available. With at least 5 years of IT (Service Delivery & some IT Security), have demonstratable knowledge of Service Delivery frameworks (ITIL) (experience in a SOC is desirable), be skilled in defining creative solutions and presenting to SMT, knowledge of and experience in developing and documenting security architecture and plans. Any experience with information security management frameworks, such as ISO2700, COBIT, NIST would be an advantage. This is a superb career progression opportunity with an amazing organisation in Canary Wharf that offers a salary to 75,000 plus 13% bonus (circa 83,000(, hybrid and a great benefits package This role is commutable from Canary Wharf, Home counties, East London, North London, South London, West London, Kent, Hertfordshire, Essex Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 03, 2024
Full time
Service Delivery Manager Service Delivery Manager - Canary Wharf - London / 1 day per week office based - to 75,000 plus bonus to 13%, annual salary review to 10% and great benefits! - Package Global client has a great opportunity for a Service Delivery Manager (with experience or an interest in cyber security) to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC). You will provide line management of a small team and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/20 mix of Service Delivery and Security experience As a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance, development and opportunities of the GSOC. With Vendor management you will form strong relationships with the MSSP's contacts through status tracking, informal comms, review sessions with the MSSP functionality to analyse value delivered, SLAs, enhancements, review control and vulnerability assessments to identify control weaknesses and assess remedial action. Regarding Incident management you will ensure that Incident information is shared with all relevant stakeholders in a timely and appropriate manner taking into account the seriousness of the incident, arrange for the mobilisation of global and/or regional Incident Response teams whilst acting as coordinator and/or consultant during incident resolution. The ticketing system is ServiceNow. With regards to Security Operations development you will use your teams security knowledge, evaluate priority and business case for GSOC enhancements, identify opportunities for improvement/recommend appropriate actions. You will maintain and oversee a program of approved changes and enhancements, prepare documentation for any additional budget needed. As a GSOC Manager your responsibilities are also to support the global security teams in a range of cyber security related activities (Risk management, coordination and validation security operations documentation), working with SMT/team members to develop strategies to enforce security requirements and address identified security risks, research and evaluate new threats and advise on any necessary communication or extra controls to counter these review plans and likely impacts Although this role does not have direct investment approval authority you will be expected to track expenditure against budget, highlight any significant deviations whilst, forecast the requirements and advise on the appropriate budget levels. This role will involve regular interaction with the external vendors of security solutions and the IT security teams in Japan, North America and Asia. You will demonstrate a robust knowledge of global service delivery, an appreciation of the current cyber threats and security measures available. With at least 5 years of IT (Service Delivery & some IT Security), have demonstratable knowledge of Service Delivery frameworks (ITIL) (experience in a SOC is desirable), be skilled in defining creative solutions and presenting to SMT, knowledge of and experience in developing and documenting security architecture and plans. Any experience with information security management frameworks, such as ISO2700, COBIT, NIST would be an advantage. This is a superb career progression opportunity with an amazing organisation in Canary Wharf that offers a salary to 75,000 plus 13% bonus (circa 83,000(, hybrid and a great benefits package This role is commutable from Canary Wharf, Home counties, East London, North London, South London, West London, Kent, Hertfordshire, Essex Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site 48,900 - 61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. Knowledge of day-to-day activities and best practice within a SOC. Knowledge of technical security such as firewalls, network security groups, and access controls. Type of Experience: Experience of leading a team through the full IT service lifecycle, enhancing security posture, and evolving capabilities via continual service improvement. Experience of leading live cyber incidents and the remediation actions. Experience of partnering with supplier teams for managed services delivery of improvements. Experience across the full IT security spectrum (software, servers, infrastructure, and networks). Experience designing and implementing secure systems, leading review where necessary of complex security issues. Experience of enabling and informing risk-based decisions. Experience dealing with the security implications of transformation and day-to-day product changes. Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 03, 2024
Full time
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site 48,900 - 61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. Knowledge of day-to-day activities and best practice within a SOC. Knowledge of technical security such as firewalls, network security groups, and access controls. Type of Experience: Experience of leading a team through the full IT service lifecycle, enhancing security posture, and evolving capabilities via continual service improvement. Experience of leading live cyber incidents and the remediation actions. Experience of partnering with supplier teams for managed services delivery of improvements. Experience across the full IT security spectrum (software, servers, infrastructure, and networks). Experience designing and implementing secure systems, leading review where necessary of complex security issues. Experience of enabling and informing risk-based decisions. Experience dealing with the security implications of transformation and day-to-day product changes. Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary up to 56,000 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management experience Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). Proficiency in technical security aspects including firewalls, network security groups, and access controls. Demonstrated leadership in guiding teams through the entire IT service lifecycle, fortifying security measures, and advancing capabilities through continual service enhancement. Track record of leading response efforts during live cyber incidents and executing remediation strategies. Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. Broad experience spanning the entire spectrum of IT security, encompassing software, servers, infrastructure, and networks. Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
May 03, 2024
Full time
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary up to 56,000 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management experience Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). Proficiency in technical security aspects including firewalls, network security groups, and access controls. Demonstrated leadership in guiding teams through the entire IT service lifecycle, fortifying security measures, and advancing capabilities through continual service enhancement. Track record of leading response efforts during live cyber incidents and executing remediation strategies. Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. Broad experience spanning the entire spectrum of IT security, encompassing software, servers, infrastructure, and networks. Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary (phone number removed) %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management experience Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). Proficiency in technical security aspects including firewalls, network security groups, and access controls. Demonstrated leadership in guiding teams through the entire IT service lifecycle, fortifying security measures, and advancing capabilities through continual service enhancement. Track record of leading response efforts during live cyber incidents and executing remediation strategies. Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. Broad experience spanning the entire spectrum of IT security, encompassing software, servers, infrastructure, and networks. Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
May 03, 2024
Full time
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary (phone number removed) %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management experience Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). Proficiency in technical security aspects including firewalls, network security groups, and access controls. Demonstrated leadership in guiding teams through the entire IT service lifecycle, fortifying security measures, and advancing capabilities through continual service enhancement. Track record of leading response efforts during live cyber incidents and executing remediation strategies. Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. Broad experience spanning the entire spectrum of IT security, encompassing software, servers, infrastructure, and networks. Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
IAM Systems Security Engineer (digital) ABJ6891 South East c 49 to 61K + Bonus As an Identity and Access Management (IAM) engineer working a with a global digital technology you will support the planning, design, development, and deployment of centralized IAM solutions for the organization. As an IAM systems engineer you will support the planning, architecture, and delivery of the enterprise-level Privileged Access Management program. The global digital technology team manages the entire IT business landscape from research and development through procurement, supply chain, manufacturing, HR and finance capabilities, Project Management, Application Maintenance and Support, Infrastructure Management, Cyber Security, and a range of enablement functions for IT including Budgeting, Finance, Vendor Management and Governance. The company are embarking on an ambitious transformation programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Working with stakeholders within the business to understand business and technical requirements, define the scope and approach to Identity-related controls and technical implementations (including undertaking appropriate research), and deliver technical solutions and designs, including alignment to our risk framework. Build the IAM strategy, and ensure its implementation is a success across the business Generate solutions and policies in support of the Privileged Access Management (PAM) and Identity Governance for the company and consumers. Provide support for policies, baselines, and operational procedures around PAM. Design and implement IAM solutions that ensure appropriate controls and tools are selected and then put into operation. Work with application owners to integrate application security and application roles with PAM. Qualifications / Experience Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A passion for improving processes through scripting or automation, stay up-to-date on current IAM threats Desirable Certified Identity Management Professional (CIMP) Certified Identity and Access Manager (CIAM) Certified Identity and Security Technologist (CIST) NIST experience a plus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g., ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson ABJ6891 on (phone number removed), / (phone number removed) or apply to
May 03, 2024
Full time
IAM Systems Security Engineer (digital) ABJ6891 South East c 49 to 61K + Bonus As an Identity and Access Management (IAM) engineer working a with a global digital technology you will support the planning, design, development, and deployment of centralized IAM solutions for the organization. As an IAM systems engineer you will support the planning, architecture, and delivery of the enterprise-level Privileged Access Management program. The global digital technology team manages the entire IT business landscape from research and development through procurement, supply chain, manufacturing, HR and finance capabilities, Project Management, Application Maintenance and Support, Infrastructure Management, Cyber Security, and a range of enablement functions for IT including Budgeting, Finance, Vendor Management and Governance. The company are embarking on an ambitious transformation programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Working with stakeholders within the business to understand business and technical requirements, define the scope and approach to Identity-related controls and technical implementations (including undertaking appropriate research), and deliver technical solutions and designs, including alignment to our risk framework. Build the IAM strategy, and ensure its implementation is a success across the business Generate solutions and policies in support of the Privileged Access Management (PAM) and Identity Governance for the company and consumers. Provide support for policies, baselines, and operational procedures around PAM. Design and implement IAM solutions that ensure appropriate controls and tools are selected and then put into operation. Work with application owners to integrate application security and application roles with PAM. Qualifications / Experience Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A passion for improving processes through scripting or automation, stay up-to-date on current IAM threats Desirable Certified Identity Management Professional (CIMP) Certified Identity and Access Manager (CIAM) Certified Identity and Security Technologist (CIST) NIST experience a plus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g., ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson ABJ6891 on (phone number removed), / (phone number removed) or apply to
Centrica are going through an exciting period of change . We're evolving to become a truly purpose-led organization, helping millions of customers to live more sustainably, simply, and affordably. We truly believe that we have a huge role to play in helping the nation to cut carbon emissions and prepare for a net zero future, and it's a role we are immensely proud of. An opportunity to play your part We are seeking an experienced and highly skilled AWS Principal Solution Architect to join our dynamic and innovative team delivering technical solutions on the new British Gas Energy platform. As a senior member of our architecture team, you will play a crucial role in shaping and delivering end-to-end solutions that align with our business objectives and technological strategy. Reporting directly to the Technical Design Lead, you will line manage a group of Solution Architects, take ownership of team initiatives, provide mentorship to the team, and ensure that our technical solutions align with industry best practices. The successful candidate will bring expertise and help us find the right solutions at the right time, whilst offering technical guidance on strategic AWS designs and proposals. Location : You can work in Windsor/home; we have people working all over the UK but also a range of office locations. We have tailored our well-being & benefits package around our employees as follows: Competitive salary and bonus potential Car allowance Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance This role will require you to: Lead by example, fostering a culture of excellence, innovation, and collaboration within the solution architecture team Drive continuous improvement in solution architecture processes and methodologies Collaborate with cross functional teams to ensure alignment with business goals whilst adhering to agile principles Line manage a team of solution architects, providing mentorship and support, fostering their professional growth and ensuring their alignment with agile practices. Look to reduce dependencies on third parties Conduct regular knowledge-sharing sessions and training to enhance the skills and capabilities of the team Collaborate effectively with business stakeholders, tribe leads, and other team members to understand requirements and constraints Communicate complex technical concepts in a clear and understandable manner to both technical and non-technical audiences to drive consensus on architectural decisions Build and maintain relationships with our Centrica Enterprise Architecture team to ensure that solutions align with Centrica wide roadmaps and principles Ensure risks are raised and escalated accordingly Required Knowledge, Skills & Experience Proven experience as a Solution Architect, agile practices and collaboration with cross-functional teams, preferably with at least 2 years in a senior or principal role Strong background in designing and implementing complex, scalable, and reliable systems Experience in providing solutions for building serverless applications, managing backend infrastructure, and handling various aspects of application development, orchestration, and communication in AWS Significant experience in AWS Serverless and Backend Services such as AWS Connect, Lambda technology, Simple Queue Service, DynamoDB, Step Functions etc Experience in Salesforce, Mulesoft, Vlocity/Salesforce Industries (SFI) is not essential but preferable. Proficient in architectural patterns, microservices, and API design A good understanding of different security design patterns, principles and controls Energy supply, billing and metering industry experience is highly recommended Certifications (Optional) Relevant certifications in cloud platforms or solution architecture are a plus. Key Competencies/Core Capabilities required to perform the role Worked in an agile environment Multi-task - be comfortable with working on multiple pieces of work across multiple solution architects. Be a respected Manager - this is a management role so managing a team of permanent and third party resources is critical Excellent problem-solving and analytical skills Strong communication and interpersonal skills We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs.
May 03, 2024
Full time
Centrica are going through an exciting period of change . We're evolving to become a truly purpose-led organization, helping millions of customers to live more sustainably, simply, and affordably. We truly believe that we have a huge role to play in helping the nation to cut carbon emissions and prepare for a net zero future, and it's a role we are immensely proud of. An opportunity to play your part We are seeking an experienced and highly skilled AWS Principal Solution Architect to join our dynamic and innovative team delivering technical solutions on the new British Gas Energy platform. As a senior member of our architecture team, you will play a crucial role in shaping and delivering end-to-end solutions that align with our business objectives and technological strategy. Reporting directly to the Technical Design Lead, you will line manage a group of Solution Architects, take ownership of team initiatives, provide mentorship to the team, and ensure that our technical solutions align with industry best practices. The successful candidate will bring expertise and help us find the right solutions at the right time, whilst offering technical guidance on strategic AWS designs and proposals. Location : You can work in Windsor/home; we have people working all over the UK but also a range of office locations. We have tailored our well-being & benefits package around our employees as follows: Competitive salary and bonus potential Car allowance Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance This role will require you to: Lead by example, fostering a culture of excellence, innovation, and collaboration within the solution architecture team Drive continuous improvement in solution architecture processes and methodologies Collaborate with cross functional teams to ensure alignment with business goals whilst adhering to agile principles Line manage a team of solution architects, providing mentorship and support, fostering their professional growth and ensuring their alignment with agile practices. Look to reduce dependencies on third parties Conduct regular knowledge-sharing sessions and training to enhance the skills and capabilities of the team Collaborate effectively with business stakeholders, tribe leads, and other team members to understand requirements and constraints Communicate complex technical concepts in a clear and understandable manner to both technical and non-technical audiences to drive consensus on architectural decisions Build and maintain relationships with our Centrica Enterprise Architecture team to ensure that solutions align with Centrica wide roadmaps and principles Ensure risks are raised and escalated accordingly Required Knowledge, Skills & Experience Proven experience as a Solution Architect, agile practices and collaboration with cross-functional teams, preferably with at least 2 years in a senior or principal role Strong background in designing and implementing complex, scalable, and reliable systems Experience in providing solutions for building serverless applications, managing backend infrastructure, and handling various aspects of application development, orchestration, and communication in AWS Significant experience in AWS Serverless and Backend Services such as AWS Connect, Lambda technology, Simple Queue Service, DynamoDB, Step Functions etc Experience in Salesforce, Mulesoft, Vlocity/Salesforce Industries (SFI) is not essential but preferable. Proficient in architectural patterns, microservices, and API design A good understanding of different security design patterns, principles and controls Energy supply, billing and metering industry experience is highly recommended Certifications (Optional) Relevant certifications in cloud platforms or solution architecture are a plus. Key Competencies/Core Capabilities required to perform the role Worked in an agile environment Multi-task - be comfortable with working on multiple pieces of work across multiple solution architects. Be a respected Manager - this is a management role so managing a team of permanent and third party resources is critical Excellent problem-solving and analytical skills Strong communication and interpersonal skills We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs.
Information Security Manager 70,000 - 80,000 per annum Full time - Watford - Hybrid Sponsorship is not available for this opportunity. Is this the Information Security Manager role for you? Crone Corkill are partnered with a well-recognised organisation in the Watford area as they look to add a new member to their Information Security team. You'll manage a small team as you assist in their development, act as an escalation point and ensure they're following the correct path. As well as this, you'll work closely with the CISO and Head of InfoSec in providing a deep understanding of ISO27001 and NIST, oversee their Cyber programme and provide sound knowledge of Cloud Security principles & controls. What will you do as an Information Security Manager? Act as one of the leading figures within the Information Security team Assess and improve the Security risk posture in line with ISO27001 & NIST Apply Cloud Security principles and work with Cloud Security tooling Work with tech & non-tech teams to ensure Security best practice is followed and compliance is met Push Security framework maturity Deliver projects to improve Security compliance Conduct vulnerability scans/reviews and schedule pen tests Provide an understanding of Security tools (SIEM, EDR, IAM, Network devices etc) Handle and investigate incidents Conduct internal & external Security assurance reviews What skills do you need as an Information Security Manager? People management ISO27001 NIST Cloud Security principles, controls and tools experience Vulnerability management expertise Experience with Security tooling Managing, implementing and reporting on Security frameworks Security related degree or relevant certifications Experience with the Microsoft E5 license (desirable) What's in it for you? In return, you'll join an organisation at a very interesting time in their recent history. There's a number of upcoming and current Security & Cloud related projects for you to be deeply involved in, whilst you can also help grow and develop a team still going through Information Security maturity, giving you an opportunity to explore areas you may not be able to in other businesses.
May 03, 2024
Full time
Information Security Manager 70,000 - 80,000 per annum Full time - Watford - Hybrid Sponsorship is not available for this opportunity. Is this the Information Security Manager role for you? Crone Corkill are partnered with a well-recognised organisation in the Watford area as they look to add a new member to their Information Security team. You'll manage a small team as you assist in their development, act as an escalation point and ensure they're following the correct path. As well as this, you'll work closely with the CISO and Head of InfoSec in providing a deep understanding of ISO27001 and NIST, oversee their Cyber programme and provide sound knowledge of Cloud Security principles & controls. What will you do as an Information Security Manager? Act as one of the leading figures within the Information Security team Assess and improve the Security risk posture in line with ISO27001 & NIST Apply Cloud Security principles and work with Cloud Security tooling Work with tech & non-tech teams to ensure Security best practice is followed and compliance is met Push Security framework maturity Deliver projects to improve Security compliance Conduct vulnerability scans/reviews and schedule pen tests Provide an understanding of Security tools (SIEM, EDR, IAM, Network devices etc) Handle and investigate incidents Conduct internal & external Security assurance reviews What skills do you need as an Information Security Manager? People management ISO27001 NIST Cloud Security principles, controls and tools experience Vulnerability management expertise Experience with Security tooling Managing, implementing and reporting on Security frameworks Security related degree or relevant certifications Experience with the Microsoft E5 license (desirable) What's in it for you? In return, you'll join an organisation at a very interesting time in their recent history. There's a number of upcoming and current Security & Cloud related projects for you to be deeply involved in, whilst you can also help grow and develop a team still going through Information Security maturity, giving you an opportunity to explore areas you may not be able to in other businesses.
IBP are currently recuiting for a SHEQ Advisor based in the Bristol area. The SHEQ Advisor is a Regional role covering the South West. Reporting into the SHEQ Manager, the jobholder will support the Regional SHEQ Function. To deliver and maintain a positive Safety, Health, Environmental and Quality (SHEQ) culture throughout the fibre build workforce across two operating businesses. Ensuring the effective delivery of associated management strategies / action plans to exceed client expectations and prevent incidents, injuries, work-related illness, damage to underground, overhead apparatus and domestic services and progress driver behaviour to reduce at-fault traffic collisions. The main duties include but are not limited to: Instilling and promoting a right first-time approach to network build quality and ensuring that where non-conformity is identified, corrective and preventative actions are adopted to achieve continuous improvement. Decarbonising our operations and services to our clients Provide effective implementation of controls to address risk from working within and around occupied commercial and residential properties. Deliver the framework that promotes and encourages an organisational culture that champions an incident free environment. Identify and report any gaps in documentation, competence, and systems utilising the appropriate change request procedure. Contribute to the completion and maintenance of the business, contract and workstream risk register(s) Participate in external audits / verification of company accreditations. Provide the necessary support, advice and guidance to maintain CDM compliance, ensuring that adequate competent resource is appointed to undertake nominated duty holder roles within your area of responsibility. Support in the analysis and trending of root causes and non-conformities ensuring the effective delivery of corrective actions to prevent recurrence. Collaborate with the management team and sub-contractors as appropriate to share best practice and ensure delivery of relevant targets and objectives. Communication and adoption of client related build/ SHEQ standards and specifications. Collaborate with the SHEQ Co-ordinator to ensure a fully competent workforce. Ensure all personnel receive the necessary induction / onboarding prior to being put to work. Capture and reporting of Scope 1,2 and 3 Carbon emissions for onward reporting into the SHEQ Manager and Head of SHEQ. Capture and collate waste management data derived from sub-contractor organisations for 2nd party assurance (chain of custody). Collaborate with drivers to support the management of Occupational Road Risk and progress driver behaviour to reduce at-fault traffic collisions and unreported vehicle damage. Ensure that incident investigations are to an exemplary standard and act as lead investigator were required. Provide effective delivery of health surveillance requirements (e.g., HAVS, Climbers Medical, Face-Fit Testing of RPE, Pre-employment screening, Drugs and Alcohol Testing etc.) The Ideal candidate must possess the following skills and experience: A comprehensive knowledge and understanding of all aspects associated with safety, health, environmental and quality risk management.Demonstrable experience of recognised best practice, risk management techniques and management principles. A comprehensive knowledge of current safety, health and environmental legislation, management, and standards. Ability to problem solve and implement solutions to mitigate risk. An effective advisor with highly developed skills regarding stakeholder engagement and experience of liaison and influence at management level. Ability to interpret and provide authoritative advice on safety, health, environmental and quality risk management issues. Proven, demonstrable experience in a similar role, ideally gained within the Telecoms sector. NEBOSH General or Construction Certificate (or equivalent) Working towards NEBOSH Diploma. Affiliate Member (AIOSH) (Internal Grade 3) ideally working towards Technical Member (TECH IOSH) or equivalent professional body grade. Technical Member IOSH (Tech IOSH) (Internal Grade 4), ideally working towards Certified Membership (Cert IOSH) or equivalent professional body grade. Up to date CPD. Experience of complying with and working to an externally audited management standard including ISO 45001, ISO 9001, and ISO 14001. Along with but not limited to Achilles, Carbon Reduce, NICEIC, Safe Contractor, FIRAS etc. Knowledge and experience in Streetworks, working at height, confined spaces, and Construction Design Management
May 03, 2024
Full time
IBP are currently recuiting for a SHEQ Advisor based in the Bristol area. The SHEQ Advisor is a Regional role covering the South West. Reporting into the SHEQ Manager, the jobholder will support the Regional SHEQ Function. To deliver and maintain a positive Safety, Health, Environmental and Quality (SHEQ) culture throughout the fibre build workforce across two operating businesses. Ensuring the effective delivery of associated management strategies / action plans to exceed client expectations and prevent incidents, injuries, work-related illness, damage to underground, overhead apparatus and domestic services and progress driver behaviour to reduce at-fault traffic collisions. The main duties include but are not limited to: Instilling and promoting a right first-time approach to network build quality and ensuring that where non-conformity is identified, corrective and preventative actions are adopted to achieve continuous improvement. Decarbonising our operations and services to our clients Provide effective implementation of controls to address risk from working within and around occupied commercial and residential properties. Deliver the framework that promotes and encourages an organisational culture that champions an incident free environment. Identify and report any gaps in documentation, competence, and systems utilising the appropriate change request procedure. Contribute to the completion and maintenance of the business, contract and workstream risk register(s) Participate in external audits / verification of company accreditations. Provide the necessary support, advice and guidance to maintain CDM compliance, ensuring that adequate competent resource is appointed to undertake nominated duty holder roles within your area of responsibility. Support in the analysis and trending of root causes and non-conformities ensuring the effective delivery of corrective actions to prevent recurrence. Collaborate with the management team and sub-contractors as appropriate to share best practice and ensure delivery of relevant targets and objectives. Communication and adoption of client related build/ SHEQ standards and specifications. Collaborate with the SHEQ Co-ordinator to ensure a fully competent workforce. Ensure all personnel receive the necessary induction / onboarding prior to being put to work. Capture and reporting of Scope 1,2 and 3 Carbon emissions for onward reporting into the SHEQ Manager and Head of SHEQ. Capture and collate waste management data derived from sub-contractor organisations for 2nd party assurance (chain of custody). Collaborate with drivers to support the management of Occupational Road Risk and progress driver behaviour to reduce at-fault traffic collisions and unreported vehicle damage. Ensure that incident investigations are to an exemplary standard and act as lead investigator were required. Provide effective delivery of health surveillance requirements (e.g., HAVS, Climbers Medical, Face-Fit Testing of RPE, Pre-employment screening, Drugs and Alcohol Testing etc.) The Ideal candidate must possess the following skills and experience: A comprehensive knowledge and understanding of all aspects associated with safety, health, environmental and quality risk management.Demonstrable experience of recognised best practice, risk management techniques and management principles. A comprehensive knowledge of current safety, health and environmental legislation, management, and standards. Ability to problem solve and implement solutions to mitigate risk. An effective advisor with highly developed skills regarding stakeholder engagement and experience of liaison and influence at management level. Ability to interpret and provide authoritative advice on safety, health, environmental and quality risk management issues. Proven, demonstrable experience in a similar role, ideally gained within the Telecoms sector. NEBOSH General or Construction Certificate (or equivalent) Working towards NEBOSH Diploma. Affiliate Member (AIOSH) (Internal Grade 3) ideally working towards Technical Member (TECH IOSH) or equivalent professional body grade. Technical Member IOSH (Tech IOSH) (Internal Grade 4), ideally working towards Certified Membership (Cert IOSH) or equivalent professional body grade. Up to date CPD. Experience of complying with and working to an externally audited management standard including ISO 45001, ISO 9001, and ISO 14001. Along with but not limited to Achilles, Carbon Reduce, NICEIC, Safe Contractor, FIRAS etc. Knowledge and experience in Streetworks, working at height, confined spaces, and Construction Design Management