Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process improvements, and providing clear and up-to-date documentation and process guides. Day-to-day activities will also include gathering stakeholder input in order to improve the customer journey; promoting a self-service culture; delivering process, functionality, configuration and reporting changes; tracking, monitoring, and measuring benefits. Must Have Experience in a Service Improvement, Business Systems Analyst, Application Analyst capacity or any role that involved developing and implementing process and system improvements in a service delivery environment. Previous experience working with Cloud/SaaS HR & Payroll systems -such as, but not limited to, D365 Human Resources, SAP/Hana S/4 HCM, Oracle Fusion Cloud HCM , Workday HR, Monday, Sage HR, MHR iTrent, Cezanne HR, Iris HR, Bamboo HR, or similar. Experience analysing data and analyse complex information to develop solutions and recommendations. Office 365 Nice to Have Process experience using Lean Six Sigma methodology. Change Management or Team Leading experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised, detail orientated, and autonomous with the ability to hit deadlines and provide clear reports without excessive supervision. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role is hybrid-role with two days week spent in the office in Greater Manchester. If this role describes you, then please apply without delay for the opportunity to continue your career with a friendly, driven, and client-driven organisation on this 12-month fixed-term salaried contract. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 03, 2024
Full time
Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process improvements, and providing clear and up-to-date documentation and process guides. Day-to-day activities will also include gathering stakeholder input in order to improve the customer journey; promoting a self-service culture; delivering process, functionality, configuration and reporting changes; tracking, monitoring, and measuring benefits. Must Have Experience in a Service Improvement, Business Systems Analyst, Application Analyst capacity or any role that involved developing and implementing process and system improvements in a service delivery environment. Previous experience working with Cloud/SaaS HR & Payroll systems -such as, but not limited to, D365 Human Resources, SAP/Hana S/4 HCM, Oracle Fusion Cloud HCM , Workday HR, Monday, Sage HR, MHR iTrent, Cezanne HR, Iris HR, Bamboo HR, or similar. Experience analysing data and analyse complex information to develop solutions and recommendations. Office 365 Nice to Have Process experience using Lean Six Sigma methodology. Change Management or Team Leading experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised, detail orientated, and autonomous with the ability to hit deadlines and provide clear reports without excessive supervision. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role is hybrid-role with two days week spent in the office in Greater Manchester. If this role describes you, then please apply without delay for the opportunity to continue your career with a friendly, driven, and client-driven organisation on this 12-month fixed-term salaried contract. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
This is a great opportunity for an Agresso Support Consultant or Analyst to join a small team who provide remote Agresso support to external customers. Are you looking for the next step in your career and would you like to work for a leading Unit4 partner, then read on. Role info: Agresso Support Consultant Fully Remote Salary up to 45K (see benefits below) Permanent- Full Time What you will do as an Agresso Support Consultant As an Agresso Support Consultant, you are the first point of contact for customers on IT and Finance Business Application related questions for their solutions. You will need to provide a professional, efficient, and effective support service to customers in the resolution of support cases and the completion of a variety of other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any experience with Logistics, PCB or HR/Payroll would be desirable Experience of supporting multiple clients would be advantageous Strong communication skills and fluent in English (verbal and written) Common knowledge of Microsoft technologies, workplace processes and IT infrastructure Exceptional customer facing skills, understand and be able to implement the concept of exceptional Customer Service Exhibit good analytical and problem-solving abilities Ability to manage your own time to prioritise workload and meet deadlines Friendly and professional manner with an enthusiastic positive approach to tasks Able to use initiative and work alone, and as part of a team About the company My client is a leading Unit4 Software Partner who provide ERP software for service centric organisations. They are an extremely employee focussed company with a dynamic leadership team that love to give back to the community. They have great work ethics and give you space to grow and excel. Company benefits include 25+ days leave and birthday leave, pension, healthcare cash plan, life cover, parental leave and charitable leave, employee wellbeing, social events and team building.
May 03, 2024
Full time
This is a great opportunity for an Agresso Support Consultant or Analyst to join a small team who provide remote Agresso support to external customers. Are you looking for the next step in your career and would you like to work for a leading Unit4 partner, then read on. Role info: Agresso Support Consultant Fully Remote Salary up to 45K (see benefits below) Permanent- Full Time What you will do as an Agresso Support Consultant As an Agresso Support Consultant, you are the first point of contact for customers on IT and Finance Business Application related questions for their solutions. You will need to provide a professional, efficient, and effective support service to customers in the resolution of support cases and the completion of a variety of other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any experience with Logistics, PCB or HR/Payroll would be desirable Experience of supporting multiple clients would be advantageous Strong communication skills and fluent in English (verbal and written) Common knowledge of Microsoft technologies, workplace processes and IT infrastructure Exceptional customer facing skills, understand and be able to implement the concept of exceptional Customer Service Exhibit good analytical and problem-solving abilities Ability to manage your own time to prioritise workload and meet deadlines Friendly and professional manner with an enthusiastic positive approach to tasks Able to use initiative and work alone, and as part of a team About the company My client is a leading Unit4 Software Partner who provide ERP software for service centric organisations. They are an extremely employee focussed company with a dynamic leadership team that love to give back to the community. They have great work ethics and give you space to grow and excel. Company benefits include 25+ days leave and birthday leave, pension, healthcare cash plan, life cover, parental leave and charitable leave, employee wellbeing, social events and team building.
This is a great opportunity for an Agresso Support Consultant or Analyst to join a small team who provide remote Agresso support to external customers. Are you looking for the next step in your career and would you like to work for a leading Unit4 partner, then read on. Role info: Agresso Support Consultant Fully Remote Salary up to 45K (see benefits below) Permanent- Full Time What you will do as an Agresso Support Consultant As an Agresso Support Consultant, you are the first point of contact for customers on IT and Finance Business Application related questions for their solutions. You will need to provide a professional, efficient, and effective support service to customers in the resolution of support cases and the completion of a variety of other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any experience with Logistics, PCB or HR/Payroll would be desirable Experience of supporting multiple clients would be advantageous Strong communication skills and fluent in English (verbal and written) Common knowledge of Microsoft technologies, workplace processes and IT infrastructure Exceptional customer facing skills, understand and be able to implement the concept of exceptional Customer Service Exhibit good analytical and problem-solving abilities Ability to manage your own time to prioritise workload and meet deadlines Friendly and professional manner with an enthusiastic positive approach to tasks Able to use initiative and work alone, and as part of a team About the company My client is a leading Unit4 Software Partner who provide ERP software for service centric organisations. They are an extremely employee focussed company with a dynamic leadership team that love to give back to the community. They have great work ethics and give you space to grow and excel. Company benefits include 25+ days leave and birthday leave, pension, healthcare cash plan, life cover, parental leave and charitable leave, employee wellbeing, social events and team building.
May 03, 2024
Full time
This is a great opportunity for an Agresso Support Consultant or Analyst to join a small team who provide remote Agresso support to external customers. Are you looking for the next step in your career and would you like to work for a leading Unit4 partner, then read on. Role info: Agresso Support Consultant Fully Remote Salary up to 45K (see benefits below) Permanent- Full Time What you will do as an Agresso Support Consultant As an Agresso Support Consultant, you are the first point of contact for customers on IT and Finance Business Application related questions for their solutions. You will need to provide a professional, efficient, and effective support service to customers in the resolution of support cases and the completion of a variety of other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any experience with Logistics, PCB or HR/Payroll would be desirable Experience of supporting multiple clients would be advantageous Strong communication skills and fluent in English (verbal and written) Common knowledge of Microsoft technologies, workplace processes and IT infrastructure Exceptional customer facing skills, understand and be able to implement the concept of exceptional Customer Service Exhibit good analytical and problem-solving abilities Ability to manage your own time to prioritise workload and meet deadlines Friendly and professional manner with an enthusiastic positive approach to tasks Able to use initiative and work alone, and as part of a team About the company My client is a leading Unit4 Software Partner who provide ERP software for service centric organisations. They are an extremely employee focussed company with a dynamic leadership team that love to give back to the community. They have great work ethics and give you space to grow and excel. Company benefits include 25+ days leave and birthday leave, pension, healthcare cash plan, life cover, parental leave and charitable leave, employee wellbeing, social events and team building.
This is a great opportunity for an Agresso Support Consultant or Analyst to join a small team who provide remote Agresso support to external customers. Are you looking for the next step in your career and would you like to work for a leading Unit4 partner, then read on. Role info: Agresso Support Consultant Fully Remote Salary up to 45K (see benefits below) Permanent- Full Time What you will do as an Agresso Support Consultant As an Agresso Support Consultant, you are the first point of contact for customers on IT and Finance Business Application related questions for their solutions. You will need to provide a professional, efficient, and effective support service to customers in the resolution of support cases and the completion of a variety of other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any experience with Logistics, PCB or HR/Payroll would be desirable Experience of supporting multiple clients would be advantageous Strong communication skills and fluent in English (verbal and written) Common knowledge of Microsoft technologies, workplace processes and IT infrastructure Exceptional customer facing skills, understand and be able to implement the concept of exceptional Customer Service Exhibit good analytical and problem-solving abilities Ability to manage your own time to prioritise workload and meet deadlines Friendly and professional manner with an enthusiastic positive approach to tasks Able to use initiative and work alone, and as part of a team About the company My client is a leading Unit4 Software Partner who provide ERP software for service centric organisations. They are an extremely employee focussed company with a dynamic leadership team that love to give back to the community. They have great work ethics and give you space to grow and excel. Company benefits include 25+ days leave and birthday leave, pension, healthcare cash plan, life cover, parental leave and charitable leave, employee wellbeing, social events and team building.
May 03, 2024
Full time
This is a great opportunity for an Agresso Support Consultant or Analyst to join a small team who provide remote Agresso support to external customers. Are you looking for the next step in your career and would you like to work for a leading Unit4 partner, then read on. Role info: Agresso Support Consultant Fully Remote Salary up to 45K (see benefits below) Permanent- Full Time What you will do as an Agresso Support Consultant As an Agresso Support Consultant, you are the first point of contact for customers on IT and Finance Business Application related questions for their solutions. You will need to provide a professional, efficient, and effective support service to customers in the resolution of support cases and the completion of a variety of other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any experience with Logistics, PCB or HR/Payroll would be desirable Experience of supporting multiple clients would be advantageous Strong communication skills and fluent in English (verbal and written) Common knowledge of Microsoft technologies, workplace processes and IT infrastructure Exceptional customer facing skills, understand and be able to implement the concept of exceptional Customer Service Exhibit good analytical and problem-solving abilities Ability to manage your own time to prioritise workload and meet deadlines Friendly and professional manner with an enthusiastic positive approach to tasks Able to use initiative and work alone, and as part of a team About the company My client is a leading Unit4 Software Partner who provide ERP software for service centric organisations. They are an extremely employee focussed company with a dynamic leadership team that love to give back to the community. They have great work ethics and give you space to grow and excel. Company benefits include 25+ days leave and birthday leave, pension, healthcare cash plan, life cover, parental leave and charitable leave, employee wellbeing, social events and team building.
This is a great opportunity for an Agresso Support Consultant or Analyst to join a small team who provide remote Agresso support to external customers. Are you looking for the next step in your career and would you like to work for a leading Unit4 partner, then read on. Role info: Agresso Support Consultant Fully Remote Salary up to 45K (see benefits below) Permanent- Full Time What you will do as an Agresso Support Consultant As an Agresso Support Consultant, you are the first point of contact for customers on IT and Finance Business Application related questions for their solutions. You will need to provide a professional, efficient, and effective support service to customers in the resolution of support cases and the completion of a variety of other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any experience with Logistics, PCB or HR/Payroll would be desirable Experience of supporting multiple clients would be advantageous Strong communication skills and fluent in English (verbal and written) Common knowledge of Microsoft technologies, workplace processes and IT infrastructure Exceptional customer facing skills, understand and be able to implement the concept of exceptional Customer Service Exhibit good analytical and problem-solving abilities Ability to manage your own time to prioritise workload and meet deadlines Friendly and professional manner with an enthusiastic positive approach to tasks Able to use initiative and work alone, and as part of a team About the company My client is a leading Unit4 Software Partner who provide ERP software for service centric organisations. They are an extremely employee focussed company with a dynamic leadership team that love to give back to the community. They have great work ethics and give you space to grow and excel. Company benefits include 25+ days leave and birthday leave, pension, healthcare cash plan, life cover, parental leave and charitable leave, employee wellbeing, social events and team building.
May 03, 2024
Full time
This is a great opportunity for an Agresso Support Consultant or Analyst to join a small team who provide remote Agresso support to external customers. Are you looking for the next step in your career and would you like to work for a leading Unit4 partner, then read on. Role info: Agresso Support Consultant Fully Remote Salary up to 45K (see benefits below) Permanent- Full Time What you will do as an Agresso Support Consultant As an Agresso Support Consultant, you are the first point of contact for customers on IT and Finance Business Application related questions for their solutions. You will need to provide a professional, efficient, and effective support service to customers in the resolution of support cases and the completion of a variety of other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any experience with Logistics, PCB or HR/Payroll would be desirable Experience of supporting multiple clients would be advantageous Strong communication skills and fluent in English (verbal and written) Common knowledge of Microsoft technologies, workplace processes and IT infrastructure Exceptional customer facing skills, understand and be able to implement the concept of exceptional Customer Service Exhibit good analytical and problem-solving abilities Ability to manage your own time to prioritise workload and meet deadlines Friendly and professional manner with an enthusiastic positive approach to tasks Able to use initiative and work alone, and as part of a team About the company My client is a leading Unit4 Software Partner who provide ERP software for service centric organisations. They are an extremely employee focussed company with a dynamic leadership team that love to give back to the community. They have great work ethics and give you space to grow and excel. Company benefits include 25+ days leave and birthday leave, pension, healthcare cash plan, life cover, parental leave and charitable leave, employee wellbeing, social events and team building.
Hybrid! Lovley working environment Career progression potential. Job Title: HR Systems Analyst Salary: £40,000 - £45,000 Location: Preston Hybrid : 2-3 days in office per week. JGA are partnered with an exciting manufacturing business who are seeking an HR Systems expert to join their team, owning their HR, Payroll, T&A and Benefits systems, responsible for systems project management, improving processes, data analytics and reporting, If you are ready for the next step in your HR Systems career, and want to work for a value driven HR function then we want to hear from you! Responsibilities : Analyse and optimize existing systems for efficiency. Support reporting requirements from people systems. Evaluate and implement new system solutions. Create project documentation and technical specifications. Manage system access and permissions, ensuring compliance. Maintain system compliance with GDPR and data cleansing. Collaborate with partners for system development and testing. Develop training materials and provide user support. Serve as the main contact for system issues. Monitor system adoption and report on levels. Support project work for process improvements. Maintain confidentiality and ensure legal compliance. Uphold safety and quality standards in all processes. Fulfil duty of care to employees and others. Adhere to health and safety policies. Skills : Software and programming knowledge. System analysis proficiency. Strong analytical skills. Effective client communication. Systems implementation experience. Familiarity with HCM practices. Excellent IT skills. Clear written and verbal communication. Ability to work under pressure and manage deadlines. Attention to detail. Interpersonal skills. Self-sufficiency and initiative. Proactive attitude and team player. Quick problem-solving abilities. Positive mindset. Collaboration skills. Sounds like you? Contact Sam at JGA today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
May 01, 2024
Full time
Hybrid! Lovley working environment Career progression potential. Job Title: HR Systems Analyst Salary: £40,000 - £45,000 Location: Preston Hybrid : 2-3 days in office per week. JGA are partnered with an exciting manufacturing business who are seeking an HR Systems expert to join their team, owning their HR, Payroll, T&A and Benefits systems, responsible for systems project management, improving processes, data analytics and reporting, If you are ready for the next step in your HR Systems career, and want to work for a value driven HR function then we want to hear from you! Responsibilities : Analyse and optimize existing systems for efficiency. Support reporting requirements from people systems. Evaluate and implement new system solutions. Create project documentation and technical specifications. Manage system access and permissions, ensuring compliance. Maintain system compliance with GDPR and data cleansing. Collaborate with partners for system development and testing. Develop training materials and provide user support. Serve as the main contact for system issues. Monitor system adoption and report on levels. Support project work for process improvements. Maintain confidentiality and ensure legal compliance. Uphold safety and quality standards in all processes. Fulfil duty of care to employees and others. Adhere to health and safety policies. Skills : Software and programming knowledge. System analysis proficiency. Strong analytical skills. Effective client communication. Systems implementation experience. Familiarity with HCM practices. Excellent IT skills. Clear written and verbal communication. Ability to work under pressure and manage deadlines. Attention to detail. Interpersonal skills. Self-sufficiency and initiative. Proactive attitude and team player. Quick problem-solving abilities. Positive mindset. Collaboration skills. Sounds like you? Contact Sam at JGA today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
A 6 month Contract Role within HR Systems Support Whats in it for you - Working as a part of a talented team supporting HR project supporting migration project of Oracle HR to Success Factors, within a global reputable financial services organisation . In addition supporting BAU HR technical functions to support transactions across - . payroll, benefits, pensions, immigration, international mobility, HR analytics, remuneration, learning & development, talent management, succession planning and recruitment. What you will be doing End User Support Initial HR Technology contact point for escalated queries that cannot be resolved by primary support tiers, providing functional expertise to resolve. Escalating issues where necessary - internally within the HR Technology team or to IT . Managing the SF Administration MS Teams Group and channels. Supporting the SF Platform owner and module SMEs to ensure that the system is available, regularly updated and enhanced, and meets business requirements. Responding to HR colleagues and employee and manager queries in accordance with the HR Operations support model, escalating where required Supporting SMEs with change requests, including carrying out unit testing and updating documentation Key participant in bi-annual software releases/upgrades, testing new functionality and performing regression testing on existing modules Supporting strategic and high-profile HR and Business change projects that involve changes to HR Technology. Project Support: Providing support to strategic Lifecycle support - from the technology perspective, including Performance Reviews, Bonus Planning & Compensation Review, Calibration and Promotion. . Daily monitoring of interfaces between SF Platform and Core HR system (Oracle HR), liaising with the WFA team to ensure any data errors are corrected in a timely way. Monitoring of SF platform performance (including integrations), escalating any technical issues where necessary. Supporting HR Tech module SMEs with delivery of change requests, which may include engaging with the SI Partner and/or SAP. Tasks include basic configuration, writing test scenarios/scripts, executing testing, defect resolution, updating configuration workbooks and process documentation Working with IT Security colleagues to ensure any new/updated Role Based Permissions . Participating in the HR Technology Change Management meetings Following and promoting system controls and procedures to ensure data quality, accuracy and security
May 01, 2024
Full time
A 6 month Contract Role within HR Systems Support Whats in it for you - Working as a part of a talented team supporting HR project supporting migration project of Oracle HR to Success Factors, within a global reputable financial services organisation . In addition supporting BAU HR technical functions to support transactions across - . payroll, benefits, pensions, immigration, international mobility, HR analytics, remuneration, learning & development, talent management, succession planning and recruitment. What you will be doing End User Support Initial HR Technology contact point for escalated queries that cannot be resolved by primary support tiers, providing functional expertise to resolve. Escalating issues where necessary - internally within the HR Technology team or to IT . Managing the SF Administration MS Teams Group and channels. Supporting the SF Platform owner and module SMEs to ensure that the system is available, regularly updated and enhanced, and meets business requirements. Responding to HR colleagues and employee and manager queries in accordance with the HR Operations support model, escalating where required Supporting SMEs with change requests, including carrying out unit testing and updating documentation Key participant in bi-annual software releases/upgrades, testing new functionality and performing regression testing on existing modules Supporting strategic and high-profile HR and Business change projects that involve changes to HR Technology. Project Support: Providing support to strategic Lifecycle support - from the technology perspective, including Performance Reviews, Bonus Planning & Compensation Review, Calibration and Promotion. . Daily monitoring of interfaces between SF Platform and Core HR system (Oracle HR), liaising with the WFA team to ensure any data errors are corrected in a timely way. Monitoring of SF platform performance (including integrations), escalating any technical issues where necessary. Supporting HR Tech module SMEs with delivery of change requests, which may include engaging with the SI Partner and/or SAP. Tasks include basic configuration, writing test scenarios/scripts, executing testing, defect resolution, updating configuration workbooks and process documentation Working with IT Security colleagues to ensure any new/updated Role Based Permissions . Participating in the HR Technology Change Management meetings Following and promoting system controls and procedures to ensure data quality, accuracy and security
Software Support Analyst Ashford, Kent Salary: £23k - £28k DOE Are you experienced in providing software support with a focus on customer satisfaction? Maybe you have some experience in Bookkeeping and Accounts and are now looking for a role where you can use your problem solving and technical skills? Interested in applying your problem-solving skills and technical knowledge to improve software user experiences? Our client is a reputable reseller of accounting, business, and payroll software, they are now looking to expand their team with the addition of a Software Support Analyst. This role is essential in offering vital support to customers using their ERP (Enterprise Resource Planning) software products. Duties Be the first point of contact for customers, addressing support queries via calls and emails. Solve issues through telephone, email, or remote access, always aiming to ensure customer satisfaction. Log and prioritise support requests, follow up on user issues to identify software improvements or bugs. Install upgrades/patches, contributing to the continuous enhancement of the software. Record details of actions taken and advice provided, ensuring accurate documentation is maintained. Help in documenting procedures to improve the support process. Requirements A customer-friendly attitude, patience, and the ability to work well under pressure. Strong analytical, communication, organisational, and problem-solving skills. Proficiency in MS Office, especially Excel, and the Windows operating system. Previous experience with accounting, payroll, ERP, or CRM software is valued (though full training will be provided). A full, UK driving licence. While not essential, the following would be advantageous: Experience in a support or customer service role. Bookkeeping experience or qualifications, such as AAT. If you're ready for a role that challenges and rewards in equal measure, including a unique extra day off bi weekly and career advancement in a supportive, close knit team and you are keen to grow with a company that values your contributions, this Software Support Analyst role could be the perfect fit. Apply now to join their team.
Apr 29, 2024
Full time
Software Support Analyst Ashford, Kent Salary: £23k - £28k DOE Are you experienced in providing software support with a focus on customer satisfaction? Maybe you have some experience in Bookkeeping and Accounts and are now looking for a role where you can use your problem solving and technical skills? Interested in applying your problem-solving skills and technical knowledge to improve software user experiences? Our client is a reputable reseller of accounting, business, and payroll software, they are now looking to expand their team with the addition of a Software Support Analyst. This role is essential in offering vital support to customers using their ERP (Enterprise Resource Planning) software products. Duties Be the first point of contact for customers, addressing support queries via calls and emails. Solve issues through telephone, email, or remote access, always aiming to ensure customer satisfaction. Log and prioritise support requests, follow up on user issues to identify software improvements or bugs. Install upgrades/patches, contributing to the continuous enhancement of the software. Record details of actions taken and advice provided, ensuring accurate documentation is maintained. Help in documenting procedures to improve the support process. Requirements A customer-friendly attitude, patience, and the ability to work well under pressure. Strong analytical, communication, organisational, and problem-solving skills. Proficiency in MS Office, especially Excel, and the Windows operating system. Previous experience with accounting, payroll, ERP, or CRM software is valued (though full training will be provided). A full, UK driving licence. While not essential, the following would be advantageous: Experience in a support or customer service role. Bookkeeping experience or qualifications, such as AAT. If you're ready for a role that challenges and rewards in equal measure, including a unique extra day off bi weekly and career advancement in a supportive, close knit team and you are keen to grow with a company that values your contributions, this Software Support Analyst role could be the perfect fit. Apply now to join their team.
Are you an experienced technical architect looking for a new opportunity? We are looking for a principal technical architect to join our fantastic team in the SSCL sector. In this role, you will be an acknowledged leader in Sopra Steria in your technology area. You main responsibilities within this role will be to maintain ownership, enabling technology and infrastructure architecture throughout the program. You should have end-to-end awareness and visibility of all the physical, virtual and software assets in use by all parts of the business. The daily activities will include providing guidance and support to both fellow EAs, Solution Architects, Designers and run-staff on the best possible selection and use of supporting technology and infrastructure to deliver the business outcomes at the optimised level of TCO and compliance. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you will be doing: Lead development of the Technology road map and infrastructure reference architectures, working in conjunction with Defence Digital, DBS MP&V representatives, IT Operations and Security Lead on development of strategy, approach and roadmaps for the selection and implementation of Technologies and their supporting infrastructures. Develop Technology strategy and infrastructure operating model supporting implementation of a Cloud First operational stance suitable to deliver the program objectives around improved transparency, disaggregation and lower operating costs Provide coaching, guidance and direction to service design resources aligned to delivery project workstreams within the Technology and Infrastructure space Provide direction and guidance to service transition managers supporting implementation of new technologies and integration into the service operating model Develop organisation design, roles and responsibilities and processes, working with business analysts, process designers, solutions architects and other stakeholders across SSCL Defence for the ongoing support and upkeep of business supporting infrastructures Support and direct the work of the designers to ensure solution design adherence to the Technology Reference Model and roadmap Chair working groups on new capability delivery to ensure appropriate use of Technology and Infrastructure throughout the business Represent the business interests in industry and supplier forums Maintain the business demand position for current and future technologies and services with Defence Digital Consult on all Evergreen decisions to ensure Technology and Infrastructure lifecycle management is being applied in the most cost-effective manner Maintain on-going market survey for new Technologies and infrastructure providers and best-practice models What you'll bring: WAN & LAN services: Carrier networking: MPLS, Carrier Ethernet, network edge services network security: Fortinet FW, Web application firewalls, Vulnerability scanning & vulnerability management network services, Cisco switching and routing Cloud and virtualisation services: Oracle Cloud Infrastructure IaaS and PaaS Azure, AWS VMWare, Hyper-V Public and private cloud (cloud at customer, VMWare, Citrix Cloud provisioning & build tools - FlexDeploy, Terraform, Chef/Puppet, Python etc. End-user compute/Collaboration platforms: Windows Server SCOM/SCCM and supporting technologies Collaboration technologies: MS Exchange, O365, SharePoint JIRA / Confluence IP Telephony and Contact centre: Enterprise IPT and Contact Centre solutions (Cisco UCCX/UCCE, Avaya etc.) Omnichannel and portal/contact centre integration OSS / BSS tools: ITSM tools: ServiceNow / SolarWinds SOC/SIEM: Splunk, Nexus, Syslog NG, Capacity Management Application performance management Application integration API Management / API gateway services inc. Software AG webMethods, Oracle Integration Cloud Managed file transfer If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location : Anywhere Security Clearance Level: SC Internal Recruiter: Marion Salary: £80,000 to £100,000 Benefits: £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Sep 21, 2022
Full time
Are you an experienced technical architect looking for a new opportunity? We are looking for a principal technical architect to join our fantastic team in the SSCL sector. In this role, you will be an acknowledged leader in Sopra Steria in your technology area. You main responsibilities within this role will be to maintain ownership, enabling technology and infrastructure architecture throughout the program. You should have end-to-end awareness and visibility of all the physical, virtual and software assets in use by all parts of the business. The daily activities will include providing guidance and support to both fellow EAs, Solution Architects, Designers and run-staff on the best possible selection and use of supporting technology and infrastructure to deliver the business outcomes at the optimised level of TCO and compliance. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you will be doing: Lead development of the Technology road map and infrastructure reference architectures, working in conjunction with Defence Digital, DBS MP&V representatives, IT Operations and Security Lead on development of strategy, approach and roadmaps for the selection and implementation of Technologies and their supporting infrastructures. Develop Technology strategy and infrastructure operating model supporting implementation of a Cloud First operational stance suitable to deliver the program objectives around improved transparency, disaggregation and lower operating costs Provide coaching, guidance and direction to service design resources aligned to delivery project workstreams within the Technology and Infrastructure space Provide direction and guidance to service transition managers supporting implementation of new technologies and integration into the service operating model Develop organisation design, roles and responsibilities and processes, working with business analysts, process designers, solutions architects and other stakeholders across SSCL Defence for the ongoing support and upkeep of business supporting infrastructures Support and direct the work of the designers to ensure solution design adherence to the Technology Reference Model and roadmap Chair working groups on new capability delivery to ensure appropriate use of Technology and Infrastructure throughout the business Represent the business interests in industry and supplier forums Maintain the business demand position for current and future technologies and services with Defence Digital Consult on all Evergreen decisions to ensure Technology and Infrastructure lifecycle management is being applied in the most cost-effective manner Maintain on-going market survey for new Technologies and infrastructure providers and best-practice models What you'll bring: WAN & LAN services: Carrier networking: MPLS, Carrier Ethernet, network edge services network security: Fortinet FW, Web application firewalls, Vulnerability scanning & vulnerability management network services, Cisco switching and routing Cloud and virtualisation services: Oracle Cloud Infrastructure IaaS and PaaS Azure, AWS VMWare, Hyper-V Public and private cloud (cloud at customer, VMWare, Citrix Cloud provisioning & build tools - FlexDeploy, Terraform, Chef/Puppet, Python etc. End-user compute/Collaboration platforms: Windows Server SCOM/SCCM and supporting technologies Collaboration technologies: MS Exchange, O365, SharePoint JIRA / Confluence IP Telephony and Contact centre: Enterprise IPT and Contact Centre solutions (Cisco UCCX/UCCE, Avaya etc.) Omnichannel and portal/contact centre integration OSS / BSS tools: ITSM tools: ServiceNow / SolarWinds SOC/SIEM: Splunk, Nexus, Syslog NG, Capacity Management Application performance management Application integration API Management / API gateway services inc. Software AG webMethods, Oracle Integration Cloud Managed file transfer If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location : Anywhere Security Clearance Level: SC Internal Recruiter: Marion Salary: £80,000 to £100,000 Benefits: £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Introduction: Widely considered to be leading players in the Oracle HCM/ERP marketplace in the UK, including Manufacturing/SCM/Warehousing, we offer a warm, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, creating a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and also how to make your application); we believe in fairly rewarding our staff for their hard work and loyalty. Lead Oracle Manufacturing & SCM Consultant (Home/Hybrid) Job Purpose: The Symatrix support team provides applications support to a broad range of external clients, covering the entire suite including Oracle Financials, Procurement, Projects and Supply Chain Management. Symatrix supports both Oracle eBusiness Suite and Oracle Cloud Applications The main purpose of this role is to provide professional, effective, and efficient support to Oracle Supply Chain Management (SCM) clients to ensure that the Symatrix team maintains a high level of service and meets each client's Service Level Agreements and expectations Main Duties and Responsibilities: Provide reactive support for Oracle SCM applications suite by telephone, online case portal and email. Functional problem investigation and resolution within defined SLAs. Performing root cause analysis and identify solutions that will prevent incidents from recurring. Management of change requests through the software development life cycle. Management of client Service Requests with Oracle, enhancing Oracle's ability to provide a fix with rapid response timescales, and intelligent problem investigation Management of testing and implementation life cycles, through to go live and client signoff. Prepare comprehensive documentation for changes (including defect fixes) - these include Functional Design Documents, Technical Design Documents, Configuration Documents, Test Scripts and Test Results. To remain abreast of the latest patches and product releases, to ensure that our clients are kept up to date with these patches and product releases, in order that they comply with latest legislation To be aware of latest functionality developments, identifying potential configuration opportunities that would benefit Symatrix' support customers To be responsible for identifying and undertaking training and personal development to meet business needs To be responsible for upskilling junior support analysts and help grow the knowledge base across the team To work as part of a wider team, supporting and training colleagues where necessary. To fulfil, on occasions, other reasonable duties which may be required to be undertaken in the consultancy arm of Symatrix, to meet business and customer needs Please Note: This is a Security Cleared Role (SC level of Clearance) and although you don't need to have active SC now, as a pre-requisite when making an application, you will need to be eligible to gain SC level of Clearance Your Knowledge: Strong implementation or support experience in Oracle Supply Chain Management. Experience is at least 4 of the following areas/modules is essential. Inventory Bill of Materials Work in Process MRP Project Manufacturing Warehouse Management Service, Order Management Quality Good knowledge of Oracle SQL and PLSQL, Workflow, Approvals Management (AME), Integrations and Customisations (forms development, forms, and OAF personalisations) Strong understanding of service management processes such as Incident Management, Problem Management and Change Management. Commitment to delivering the highest standards of customer care Proven ability to build and manage client customer relationships. Ability to communicate clearly and concisely at all levels of the business. Ability to prioritise and work on incidents in parallel to team lead responsibilities. Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as an additional holiday after two years' service, flexible working, eye tests, private health care (with the leading health care provider), DIS benefit, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. What to do next (how to apply): If you are a strong Oracle SCM/Manufacturing Consultant at a Lead level, or are looking to move into a Lead role and you are searching for a new opportunity, then you have come to the right place and at definitely the right time; please send your application to our Talent Acquisition Specialist (See below for details). Remember; all applications are treated in the strictest confidence, so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Sep 20, 2022
Full time
Introduction: Widely considered to be leading players in the Oracle HCM/ERP marketplace in the UK, including Manufacturing/SCM/Warehousing, we offer a warm, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, creating a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and also how to make your application); we believe in fairly rewarding our staff for their hard work and loyalty. Lead Oracle Manufacturing & SCM Consultant (Home/Hybrid) Job Purpose: The Symatrix support team provides applications support to a broad range of external clients, covering the entire suite including Oracle Financials, Procurement, Projects and Supply Chain Management. Symatrix supports both Oracle eBusiness Suite and Oracle Cloud Applications The main purpose of this role is to provide professional, effective, and efficient support to Oracle Supply Chain Management (SCM) clients to ensure that the Symatrix team maintains a high level of service and meets each client's Service Level Agreements and expectations Main Duties and Responsibilities: Provide reactive support for Oracle SCM applications suite by telephone, online case portal and email. Functional problem investigation and resolution within defined SLAs. Performing root cause analysis and identify solutions that will prevent incidents from recurring. Management of change requests through the software development life cycle. Management of client Service Requests with Oracle, enhancing Oracle's ability to provide a fix with rapid response timescales, and intelligent problem investigation Management of testing and implementation life cycles, through to go live and client signoff. Prepare comprehensive documentation for changes (including defect fixes) - these include Functional Design Documents, Technical Design Documents, Configuration Documents, Test Scripts and Test Results. To remain abreast of the latest patches and product releases, to ensure that our clients are kept up to date with these patches and product releases, in order that they comply with latest legislation To be aware of latest functionality developments, identifying potential configuration opportunities that would benefit Symatrix' support customers To be responsible for identifying and undertaking training and personal development to meet business needs To be responsible for upskilling junior support analysts and help grow the knowledge base across the team To work as part of a wider team, supporting and training colleagues where necessary. To fulfil, on occasions, other reasonable duties which may be required to be undertaken in the consultancy arm of Symatrix, to meet business and customer needs Please Note: This is a Security Cleared Role (SC level of Clearance) and although you don't need to have active SC now, as a pre-requisite when making an application, you will need to be eligible to gain SC level of Clearance Your Knowledge: Strong implementation or support experience in Oracle Supply Chain Management. Experience is at least 4 of the following areas/modules is essential. Inventory Bill of Materials Work in Process MRP Project Manufacturing Warehouse Management Service, Order Management Quality Good knowledge of Oracle SQL and PLSQL, Workflow, Approvals Management (AME), Integrations and Customisations (forms development, forms, and OAF personalisations) Strong understanding of service management processes such as Incident Management, Problem Management and Change Management. Commitment to delivering the highest standards of customer care Proven ability to build and manage client customer relationships. Ability to communicate clearly and concisely at all levels of the business. Ability to prioritise and work on incidents in parallel to team lead responsibilities. Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as an additional holiday after two years' service, flexible working, eye tests, private health care (with the leading health care provider), DIS benefit, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. What to do next (how to apply): If you are a strong Oracle SCM/Manufacturing Consultant at a Lead level, or are looking to move into a Lead role and you are searching for a new opportunity, then you have come to the right place and at definitely the right time; please send your application to our Talent Acquisition Specialist (See below for details). Remember; all applications are treated in the strictest confidence, so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Are you a second line support analyst looking for a new role? This is an exciting new role that would suit an ambitious individual who is looking to take the next step in their career. In this role you will provide 2nd line support to internal and external clients globally via video conferencing, email and telephone. This role mainly focuses on supporting client applications and services to include, but not limited to Windows Server, SQL, Azure (IaaS,PaaS, SaaS), Office 365, VMWare ESXi. What you'll be doing: Providing 2nd level technical support to internal and external clients globally, in-line with Service Level Agreements. Work closely with 1st Line support teams. Assist in change & configuration management. Ensure problems and incidents are resolved in-line with ITIL processes. Keep clear and concise documentation to support other team members. Work in a collaborative environment with wider teams, giving guidance, support and transfer of knowledge where applicable. What you'll bring: Previous experience in an IT Helpdesk / Application or Software Support role; preferably at a 2nd Line level. Good all round technical support experience with Microsoft products and services. Basic networking skills including diagnostics. Strong analytical and problem solving skills. Strong communication skills both written and oral. It would be great if you had: Experience of ITIL methodology Active Directory, Cloud Apps, MS-SQL. Experience with Virtualisation software. Basic scripting knowledge (e.g. PowerShell, SQL) If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Full time permanent Location: Anywhere UK, remote home working. Security Clearance Level: Current SC, or eligibility to undergo the vetting process. Internal Recruiter: Paul Salary £25000-£30,000 Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.
Feb 05, 2022
Full time
Are you a second line support analyst looking for a new role? This is an exciting new role that would suit an ambitious individual who is looking to take the next step in their career. In this role you will provide 2nd line support to internal and external clients globally via video conferencing, email and telephone. This role mainly focuses on supporting client applications and services to include, but not limited to Windows Server, SQL, Azure (IaaS,PaaS, SaaS), Office 365, VMWare ESXi. What you'll be doing: Providing 2nd level technical support to internal and external clients globally, in-line with Service Level Agreements. Work closely with 1st Line support teams. Assist in change & configuration management. Ensure problems and incidents are resolved in-line with ITIL processes. Keep clear and concise documentation to support other team members. Work in a collaborative environment with wider teams, giving guidance, support and transfer of knowledge where applicable. What you'll bring: Previous experience in an IT Helpdesk / Application or Software Support role; preferably at a 2nd Line level. Good all round technical support experience with Microsoft products and services. Basic networking skills including diagnostics. Strong analytical and problem solving skills. Strong communication skills both written and oral. It would be great if you had: Experience of ITIL methodology Active Directory, Cloud Apps, MS-SQL. Experience with Virtualisation software. Basic scripting knowledge (e.g. PowerShell, SQL) If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Full time permanent Location: Anywhere UK, remote home working. Security Clearance Level: Current SC, or eligibility to undergo the vetting process. Internal Recruiter: Paul Salary £25000-£30,000 Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.
Pepper UK is one of the leading specialist loan servicing companies in the UK and we are looking for an experienced Test Analyst who is open to a new opportunity within an organisation which can offer competitive benefits and career progression. We are currently recruiting for a Test Analyst to join our dynamic and growing team in Uxbridge. We are looking for a highly motivated professional with experience in planning, estimating, scripting and executing testing of system changes for Pepper's internally developed mortgage servicing software. You will be working within an established team where you will receive ample support and training to be successful in your role. There is an excellent support network and a team of industry professionals around you while you get to grips with the job. The Main Responsibilities will include: Creating, reviewing and supporting the creation of Test Plans based on information from various document types, of sufficiently high quality to be shared externally with clients and other key stakeholders Developing knowledge of the internal mortgage servicing systems in order to identify the impact of change on the systems by liaising with Business Analysts, Developers and End Users Writing Test Scripts using well defined testing techniques, ensuring prerequisites, steps and expected results are clearly defined Confirming changes by running Test Scripts, giving comprehensive status of test execution, defects and raising risks in daily and weekly meetings Raising defects and using technical knowledge and experience to provide relevant information to support Developers to fix bugs. Benefits Private Medical Insurance | Salary Sacrifice Pension matched up to 8% | Life Assurance | 25 days holiday increasing with Length of Service | Season Ticket Loans | Cycle to Work Scheme | Employee Assistance Programme | Enhanced Maternity & Paternity package | Reward & Recognition Program | Eye Care | Wellbeing Days | Volunteering Days | Payroll Giving | Relaxed Dress Code | Discounted Gym Membership | Local & National Discounts Additional Info Join an amazing working environment with opportunities for career development and training. In addition to our culture and amazing people, we offer competitive employee benefits. If you are looking for a progressive organisation and want to join a fast-paced team then apply for this job opportunity. We welcome applications from people with any of the following skills: SQL, Test Planning, Defects, Testing, ISTQB, Test Analyst, Quality Assurance, Software Tester, Phoebus Essential Skills Candidates must have knowledge of and prior experience using SQL in a testing environment - particularly in regard to validation of user interfaces, calculation of output, implementation of overnight processes, and production of test evidence. We are looking for someone with the ability to learn and test Pepper's internal mortgage servicing systems in order to identify the impact of change on the systems by liaising with Business Analysts, Developers, and End Users. You must have excellent skills in writing Test Scripts using well defined testing techniques, ensuring prerequisites, steps and expected results are clearly defined and with the ability to raise defects and use technical knowledge and experience to provide relevant information to support Developers to fix bugs. Desirable Skills Additionally, it would be desirable if you're able to: Support the business whilst they are performing User Acceptance Testing, including environment support, investigating and overcoming issues, and raising defects. Provide evidence of completed testing through robust Test Closure Documentation. Identify ways to improve Test process, ensuring benefits and plans to implement any change are shared and reviewed by management and peers. About Company As one of the most successful third-party loan servicing companies in the UK, with just over £17 billion of assets under management, our experienced teams have the expertise to manage loan portfolios across a range of asset classes. Whether it's full end-to-end servicing through the complete lifecycle of loans or support with one element, we can help. Some of the services we can provide include Primary Servicing, Special Servicing, Master Servicing, Standby Servicing, and Asset Management. Standard & Poors Global Ratings ranks us as one of the highest rated primary and special servicers of residential mortgages in the UK, and Mortgage Finance Gazette named us 'Best Loan Servicer 2021'.
Nov 04, 2021
Full time
Pepper UK is one of the leading specialist loan servicing companies in the UK and we are looking for an experienced Test Analyst who is open to a new opportunity within an organisation which can offer competitive benefits and career progression. We are currently recruiting for a Test Analyst to join our dynamic and growing team in Uxbridge. We are looking for a highly motivated professional with experience in planning, estimating, scripting and executing testing of system changes for Pepper's internally developed mortgage servicing software. You will be working within an established team where you will receive ample support and training to be successful in your role. There is an excellent support network and a team of industry professionals around you while you get to grips with the job. The Main Responsibilities will include: Creating, reviewing and supporting the creation of Test Plans based on information from various document types, of sufficiently high quality to be shared externally with clients and other key stakeholders Developing knowledge of the internal mortgage servicing systems in order to identify the impact of change on the systems by liaising with Business Analysts, Developers and End Users Writing Test Scripts using well defined testing techniques, ensuring prerequisites, steps and expected results are clearly defined Confirming changes by running Test Scripts, giving comprehensive status of test execution, defects and raising risks in daily and weekly meetings Raising defects and using technical knowledge and experience to provide relevant information to support Developers to fix bugs. Benefits Private Medical Insurance | Salary Sacrifice Pension matched up to 8% | Life Assurance | 25 days holiday increasing with Length of Service | Season Ticket Loans | Cycle to Work Scheme | Employee Assistance Programme | Enhanced Maternity & Paternity package | Reward & Recognition Program | Eye Care | Wellbeing Days | Volunteering Days | Payroll Giving | Relaxed Dress Code | Discounted Gym Membership | Local & National Discounts Additional Info Join an amazing working environment with opportunities for career development and training. In addition to our culture and amazing people, we offer competitive employee benefits. If you are looking for a progressive organisation and want to join a fast-paced team then apply for this job opportunity. We welcome applications from people with any of the following skills: SQL, Test Planning, Defects, Testing, ISTQB, Test Analyst, Quality Assurance, Software Tester, Phoebus Essential Skills Candidates must have knowledge of and prior experience using SQL in a testing environment - particularly in regard to validation of user interfaces, calculation of output, implementation of overnight processes, and production of test evidence. We are looking for someone with the ability to learn and test Pepper's internal mortgage servicing systems in order to identify the impact of change on the systems by liaising with Business Analysts, Developers, and End Users. You must have excellent skills in writing Test Scripts using well defined testing techniques, ensuring prerequisites, steps and expected results are clearly defined and with the ability to raise defects and use technical knowledge and experience to provide relevant information to support Developers to fix bugs. Desirable Skills Additionally, it would be desirable if you're able to: Support the business whilst they are performing User Acceptance Testing, including environment support, investigating and overcoming issues, and raising defects. Provide evidence of completed testing through robust Test Closure Documentation. Identify ways to improve Test process, ensuring benefits and plans to implement any change are shared and reviewed by management and peers. About Company As one of the most successful third-party loan servicing companies in the UK, with just over £17 billion of assets under management, our experienced teams have the expertise to manage loan portfolios across a range of asset classes. Whether it's full end-to-end servicing through the complete lifecycle of loans or support with one element, we can help. Some of the services we can provide include Primary Servicing, Special Servicing, Master Servicing, Standby Servicing, and Asset Management. Standard & Poors Global Ratings ranks us as one of the highest rated primary and special servicers of residential mortgages in the UK, and Mortgage Finance Gazette named us 'Best Loan Servicer 2021'.
Software Product Owner / Business Analyst Experienced PO or Software BA ready to step up Work from home UK With travel to offices across the UK when necessary Around £40,000 p.a. plus package 25 days holiday (plus bank), pension, more This impressive company have grown rapidly through acquisition and are bringing together a suite of products to create a platform that does good and helps the future of our society, our children. A core part of the platform involves HCM; HR, staff performance, payroll and finance and we need an experienced Product Owner as part of this team. The product team has been built carefully over the last eighteen months; there are solid foundations with a great PO team who keep the day-to-day moving as well as a brilliant PM team, each experts in their own product. The Head of Product is an inspirational leader with an incredible vision, strategy and drive. He epitomises parental leader, inspiring, motivating, guiding and helping you to be the best you can be. Product is there to move things forward, listen, prioritise, qualify, quantify, educate, support, drive the vision, the message and the product and deliver the end-to-end solution. We need a Product Owner who can keep the day-to-day moving; stakeholder engagement, groom the backlog, software business analysis and pulling everything together. You will have a great team around you to learn from including a brilliant Product Manager. There are clear career paths, built around you and your ambitions and a brilliant leader who ensures his team are continually progressing. If you are an experienced Software Product Owner who is ready for your next big career move then please apply now or contact Simon at Ithika Recruitment for more information and a confidential chat. Ithika Recruitment, partnering world-class talent with world-class companies.
Oct 07, 2021
Full time
Software Product Owner / Business Analyst Experienced PO or Software BA ready to step up Work from home UK With travel to offices across the UK when necessary Around £40,000 p.a. plus package 25 days holiday (plus bank), pension, more This impressive company have grown rapidly through acquisition and are bringing together a suite of products to create a platform that does good and helps the future of our society, our children. A core part of the platform involves HCM; HR, staff performance, payroll and finance and we need an experienced Product Owner as part of this team. The product team has been built carefully over the last eighteen months; there are solid foundations with a great PO team who keep the day-to-day moving as well as a brilliant PM team, each experts in their own product. The Head of Product is an inspirational leader with an incredible vision, strategy and drive. He epitomises parental leader, inspiring, motivating, guiding and helping you to be the best you can be. Product is there to move things forward, listen, prioritise, qualify, quantify, educate, support, drive the vision, the message and the product and deliver the end-to-end solution. We need a Product Owner who can keep the day-to-day moving; stakeholder engagement, groom the backlog, software business analysis and pulling everything together. You will have a great team around you to learn from including a brilliant Product Manager. There are clear career paths, built around you and your ambitions and a brilliant leader who ensures his team are continually progressing. If you are an experienced Software Product Owner who is ready for your next big career move then please apply now or contact Simon at Ithika Recruitment for more information and a confidential chat. Ithika Recruitment, partnering world-class talent with world-class companies.
We make software across a huge number of markets from Finance and Payroll to Hospitality. We're one of the UK's fastest growing SAAS businesses with a team of over 3,000 people. This position is in Health and Social care, where our products schedule and manage care for thousands of people across the UK and Ireland. We make the apps that live in the hands of carers delivering support and assistance to people in their own homes and every day we're 45,000+ visits. We're the largest market incumbent and we're making a huge reinvestment in our products. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 40,000 organisations rely on Access software to help their organisation thrive. About you: A Business Analyst or with experience in a comparable position, you'll have worked with SAAS or B2C products. We want to hear about what you've built. You should have an in depth understanding of agile teams and explain the purpose of sprints, refinement, estimation and incremental delivery. You will develop key systems and use your business knowledge and technical understanding to drive future enhancements of the business processes and customer facing solutions as well as working with the sponsors and project teams to define project goals, scope and timelines. You will have: • Have significant experience working in a digital/software product development environment • A pragmatic approach • Solid ability to identify and refine User Stories that follow INVEST principles • Experience working with a range of stakeholders and teams across the business • Experience creating documentation to communicate detailed concepts • Experience with Jira, Confluence and diagramming tools such as Visio, Gliffy, etc • Strong problem solving and analytical skills, excellent attention to detail and outstanding written and verbal communication skills • Experience running workshops, facilitation and stakeholder management/communication, even in a non-product development environment • Technical knowledge so you can understand context and challenges of software solutions (components, data flows, integration, etc) You will need to: • Work closely with the Product Manager to turn high level feature requests into user stories with reference to existing functionality, product strategy, stakeholders, developers and partners • Work within a development squad with the related developers and QAs. Your own scrum team. • Adapt, refine and prioritise user stories through review with the Product Manager, development leads and project stakeholders • Work with clients and other stakeholders to elicit detailed specifications around feature requests • Immerse yourself in Agile delivery activities such as sprints, stand-ups, showcases and retrospectives • Review test plans and conduct new feature reviews to ensure required product functionality is correctly covered • Help ensure teams are focused on MVP and subsequent incremental delivery of value What does Access offer you? We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously. We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. In addition to our standard benefits you will get: • 25 days holiday + bank holidays + option to buy 5 further days each year • Match contributory pension • Healthcare • A Competitive Salary • Giving Back/Charity days • Quarterly Socials • 6 weeks Sabbaticals (after 6 years of service) • The Access Group Big Break: our all-expenses paid holiday to Spain each year (covid allowing)
Sep 09, 2021
Full time
We make software across a huge number of markets from Finance and Payroll to Hospitality. We're one of the UK's fastest growing SAAS businesses with a team of over 3,000 people. This position is in Health and Social care, where our products schedule and manage care for thousands of people across the UK and Ireland. We make the apps that live in the hands of carers delivering support and assistance to people in their own homes and every day we're 45,000+ visits. We're the largest market incumbent and we're making a huge reinvestment in our products. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 40,000 organisations rely on Access software to help their organisation thrive. About you: A Business Analyst or with experience in a comparable position, you'll have worked with SAAS or B2C products. We want to hear about what you've built. You should have an in depth understanding of agile teams and explain the purpose of sprints, refinement, estimation and incremental delivery. You will develop key systems and use your business knowledge and technical understanding to drive future enhancements of the business processes and customer facing solutions as well as working with the sponsors and project teams to define project goals, scope and timelines. You will have: • Have significant experience working in a digital/software product development environment • A pragmatic approach • Solid ability to identify and refine User Stories that follow INVEST principles • Experience working with a range of stakeholders and teams across the business • Experience creating documentation to communicate detailed concepts • Experience with Jira, Confluence and diagramming tools such as Visio, Gliffy, etc • Strong problem solving and analytical skills, excellent attention to detail and outstanding written and verbal communication skills • Experience running workshops, facilitation and stakeholder management/communication, even in a non-product development environment • Technical knowledge so you can understand context and challenges of software solutions (components, data flows, integration, etc) You will need to: • Work closely with the Product Manager to turn high level feature requests into user stories with reference to existing functionality, product strategy, stakeholders, developers and partners • Work within a development squad with the related developers and QAs. Your own scrum team. • Adapt, refine and prioritise user stories through review with the Product Manager, development leads and project stakeholders • Work with clients and other stakeholders to elicit detailed specifications around feature requests • Immerse yourself in Agile delivery activities such as sprints, stand-ups, showcases and retrospectives • Review test plans and conduct new feature reviews to ensure required product functionality is correctly covered • Help ensure teams are focused on MVP and subsequent incremental delivery of value What does Access offer you? We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously. We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. In addition to our standard benefits you will get: • 25 days holiday + bank holidays + option to buy 5 further days each year • Match contributory pension • Healthcare • A Competitive Salary • Giving Back/Charity days • Quarterly Socials • 6 weeks Sabbaticals (after 6 years of service) • The Access Group Big Break: our all-expenses paid holiday to Spain each year (covid allowing)
We make software across a huge number of markets from Finance and Payroll to Hospitality. We're one of the UK's fastest growing SAAS businesses with a team of over 3,000 people. This position is in Health and Social care, where our products schedule and manage care for thousands of people across the UK and Ireland. We make the apps that live in the hands of carers delivering support and assistance to people in their own homes and every day we're 45,000+ visits. We're the largest market incumbent and we're making a huge reinvestment in our products. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 40,000 organisations rely on Access software to help their organisation thrive. About you: A Business Analyst or with experience in a comparable position, you'll have worked with SAAS or B2C products. We want to hear about what you've built. You should have an in depth understanding of agile teams and explain the purpose of sprints, refinement, estimation and incremental delivery. You will develop key systems and use your business knowledge and technical understanding to drive future enhancements of the business processes and customer facing solutions as well as working with the sponsors and project teams to define project goals, scope and timelines. You will have: • Have significant experience working in a digital/software product development environment • A pragmatic approach • Solid ability to identify and refine User Stories that follow INVEST principles • Experience working with a range of stakeholders and teams across the business • Experience creating documentation to communicate detailed concepts • Experience with Jira, Confluence and diagramming tools such as Visio, Gliffy, etc • Strong problem solving and analytical skills, excellent attention to detail and outstanding written and verbal communication skills • Experience running workshops, facilitation and stakeholder management/communication, even in a non-product development environment • Technical knowledge so you can understand context and challenges of software solutions (components, data flows, integration, etc) You will need to: • Work closely with the Product Manager to turn high level feature requests into user stories with reference to existing functionality, product strategy, stakeholders, developers and partners • Work within a development squad with the related developers and QAs. Your own scrum team. • Adapt, refine and prioritise user stories through review with the Product Manager, development leads and project stakeholders • Work with clients and other stakeholders to elicit detailed specifications around feature requests • Immerse yourself in Agile delivery activities such as sprints, stand-ups, showcases and retrospectives • Review test plans and conduct new feature reviews to ensure required product functionality is correctly covered • Help ensure teams are focused on MVP and subsequent incremental delivery of value What does Access offer you? We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously. We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. In addition to our standard benefits you will get: • 25 days holiday + bank holidays + option to buy 5 further days each year • Match contributory pension • Healthcare • A Competitive Salary • Giving Back/Charity days • Quarterly Socials • 6 weeks Sabbaticals (after 6 years of service) • The Access Group Big Break: our all-expenses paid holiday to Spain each year (covid allowing)
Sep 09, 2021
Full time
We make software across a huge number of markets from Finance and Payroll to Hospitality. We're one of the UK's fastest growing SAAS businesses with a team of over 3,000 people. This position is in Health and Social care, where our products schedule and manage care for thousands of people across the UK and Ireland. We make the apps that live in the hands of carers delivering support and assistance to people in their own homes and every day we're 45,000+ visits. We're the largest market incumbent and we're making a huge reinvestment in our products. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 40,000 organisations rely on Access software to help their organisation thrive. About you: A Business Analyst or with experience in a comparable position, you'll have worked with SAAS or B2C products. We want to hear about what you've built. You should have an in depth understanding of agile teams and explain the purpose of sprints, refinement, estimation and incremental delivery. You will develop key systems and use your business knowledge and technical understanding to drive future enhancements of the business processes and customer facing solutions as well as working with the sponsors and project teams to define project goals, scope and timelines. You will have: • Have significant experience working in a digital/software product development environment • A pragmatic approach • Solid ability to identify and refine User Stories that follow INVEST principles • Experience working with a range of stakeholders and teams across the business • Experience creating documentation to communicate detailed concepts • Experience with Jira, Confluence and diagramming tools such as Visio, Gliffy, etc • Strong problem solving and analytical skills, excellent attention to detail and outstanding written and verbal communication skills • Experience running workshops, facilitation and stakeholder management/communication, even in a non-product development environment • Technical knowledge so you can understand context and challenges of software solutions (components, data flows, integration, etc) You will need to: • Work closely with the Product Manager to turn high level feature requests into user stories with reference to existing functionality, product strategy, stakeholders, developers and partners • Work within a development squad with the related developers and QAs. Your own scrum team. • Adapt, refine and prioritise user stories through review with the Product Manager, development leads and project stakeholders • Work with clients and other stakeholders to elicit detailed specifications around feature requests • Immerse yourself in Agile delivery activities such as sprints, stand-ups, showcases and retrospectives • Review test plans and conduct new feature reviews to ensure required product functionality is correctly covered • Help ensure teams are focused on MVP and subsequent incremental delivery of value What does Access offer you? We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously. We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. In addition to our standard benefits you will get: • 25 days holiday + bank holidays + option to buy 5 further days each year • Match contributory pension • Healthcare • A Competitive Salary • Giving Back/Charity days • Quarterly Socials • 6 weeks Sabbaticals (after 6 years of service) • The Access Group Big Break: our all-expenses paid holiday to Spain each year (covid allowing)
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme
Oct 29, 2018
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme
Oct 29, 2018
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme
Oct 29, 2018
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the multi-channel retail and manufacturing markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme
Oct 29, 2018
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme
Oct 29, 2018
OVERVIEW: Software Implementation Consultant / Project Implementer sought by software and IT services business specialising in delivering enterprise / ERP software solutions to the manufacturing and retail markets. Perfect opportunity for EITHER a proven Software Implementation specialist with solid client facing skills OR for an enterprise / ERP software support / business analyst / systems analyst experienced candidate who wishes to step up and into a customer facing Implementation Consultant role! This is a great position in a rapidly expanding team with REAL chances for further career development and progression into other roles within the company.
Salary dependent on experience is negotiable but target region is C£30K-C£38K+ basic plus C£4.8K car allowance and unlimited fuel card plus pension, health and other excellent corporate benefits.
Location - You will be based in the Bristol office about 50%-70% (each month is different) and then the remainder would be spent on client sites around the UK. If you're not a proven Implementation Consultant then you'll spend a greater % of the time in the office for the first 12 months+.
THE COMPANY;
My client is a very established and profitable software and IT services business specialising in the multi-channel retail and manufacturing markets. Operating primarily in the UK and Ireland, my client delivers solutions to organisations with turnovers typically between £5m and £250m. My client has a focus on growth, which is underpinned by a continual investment in its enterprise software solutions to ensure they are consistently market-leading, helping customers stay one step ahead of their competition.
THE ROLE & OPPORTUNITY
As a result of a focus on profitable growth and sustained investment in its enterprise software, my client is creating new roles within its software implementation team. You will work on projects implementing ERP software solutions at clients throughout the UK. Depending on your level of experience and competency your role will vary from project to project comprising Implementation, project management, customer training, business analysis, solution design, gap analysis, software installation, software configuration, testing, training and initial support following go live.
Day to day duties and responsibilities will depend on your experience level but include SOME of the following;
.• Work with the Senior Project Manager to ensure that projects are delivered to
plan
• Setting and managing client expectations throughout the full project lifecycle.
• Acting as the first point of contact for the client throughout the project lifecycle
• Developing training materials and training the client’s staff in the use of their
configured solution.
• Installing and implementing software on servers, PCs and terminals
• Analysing business requirements and drafting high-level specifications for client
sign-off
• Providing specifications to the software development team for new functionality
• Identifying and documenting change requests for approval by both the client
and the Senior Project Manager
• Configuring software to meet the required solution design.
• Supporting the client in testing the system prior to go live.
• Providing initial support following go live, prior to handing over to the support
team for on-going support.
CANDIDATE PROFILE:
Ideally the successful candidate will have experience of implementing or at least supporting / performing analysis on enterprise software solutions such as Microsoft Dynamics AX/NAV, Sage, Access, SAP ERP or similar complex enterprise level software. As mentioned above consideration will be given to experienced candidates from other enterprise software backgrounds and job roles.
You should posses at least SOME of the following;
- Configuring / Implementing / supporting complex software solutions on client sites
- experience in implementing or supporting enterprise scale software or experience of managing or supporting an enterprise software system
- Project management skills AND/OR customer training skills
- Understanding of software delivery processes and ideally methodologies.
- Ability to influence and negotiate and build consensus with both internal and client staff.
- Outgoing and positive personality.
- Flexible and able to work effectively on client sites
Advantageous skills;
- Degree or equivalent qualification in an IT or business discipline.
- Implementation accreditations for enterprise / financial management / ERP / MRP / Accounting software or similar
- Knowledge of project management methodologies
WHAT'S ON OFFER;
- The chance to join a highly established proven market leader who continually invest in their software solutions to stay ahead of the competition
- A comprehensive learning and development program and REAL chances for career progression to Lead implementation or similar roles
- An excellent professional, hard working but fun, team oriented environment
- A highly competitive basic salary plus benefits package
If you are a good match then please send a CV immediately to learn more about this excellent career opportunity.
Keywords: ERP, Implementer, , implementation, Consultant , Senior, Enterprise Software, Cloud, Retail, WMS, warehouse management systems, distribution, access supply chain, stock, warehousing, payroll, Finance, Accounting, Dynamics AX / NAV, Sage, Access, Netsuite, SAP ERP, MRP, Manufacturing, Financial, WinMAN, Syspro, K8, K3, QAD, EPICOR, support, analysis, systems, business, product, analyst, solutions, installation, support engineer, Manager, Project Management, Program, Programme