Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
A content designer within Our client's Technology division will be responsible for creating, evaluating, updating, and reviewing content at all stages of the end-to-end user journeys of the products. They will collaborate with other content and interaction designers, user researchers, product owners, and business analysts to make design decisions, implement changes, and document them. Key Responsibilities: Creating and maintaining user-centered content for digital services Conducting user research to inform content design Designing and iterating content based on user feedback Working closely with stakeholders to ensure content meets user needs Collaborating with cross-functional teams to ensure content is delivered on time and to a high standard Job Requirements: Significant experience as a content designer Experience working on government projects Knowledge of GDS patterns (nice to have) Experience of working in an agile environment (nice to have) Comfortable with presenting designs and decisions to senior stakeholders and clients (nice to have) The successful candidate will have advanced proficiency in User Interface (UI) Design, Visual Design, Stakeholder Management, and Development. This is a contract position with an initial end date of 31st July, but there is a chance for contract extension. The location is hybrid - Newcastle, with 60% onsite and 40% remote work. BPSS standard checks will be required, and candidates do not need to be SC cleared. Apply now to join Our client's team as a Content Designer!
May 03, 2024
Contractor
A content designer within Our client's Technology division will be responsible for creating, evaluating, updating, and reviewing content at all stages of the end-to-end user journeys of the products. They will collaborate with other content and interaction designers, user researchers, product owners, and business analysts to make design decisions, implement changes, and document them. Key Responsibilities: Creating and maintaining user-centered content for digital services Conducting user research to inform content design Designing and iterating content based on user feedback Working closely with stakeholders to ensure content meets user needs Collaborating with cross-functional teams to ensure content is delivered on time and to a high standard Job Requirements: Significant experience as a content designer Experience working on government projects Knowledge of GDS patterns (nice to have) Experience of working in an agile environment (nice to have) Comfortable with presenting designs and decisions to senior stakeholders and clients (nice to have) The successful candidate will have advanced proficiency in User Interface (UI) Design, Visual Design, Stakeholder Management, and Development. This is a contract position with an initial end date of 31st July, but there is a chance for contract extension. The location is hybrid - Newcastle, with 60% onsite and 40% remote work. BPSS standard checks will be required, and candidates do not need to be SC cleared. Apply now to join Our client's team as a Content Designer!
This Technical Analyst Lead job role sits within the PMO team and will be responsible for the relationship between the digital online teams and the eCommerce platform partner, ensuring user requirements are understood and clearly documented. Managing a team of 9 and reporting to the Digital Programme Manager, this job role will work closely with the Project Managers and the Support team to deliver key projects prioritised on the roadmap, and will be involved in various different work streams. You will be comfortable providing technical support and issue management across various on-going Digitial/E-Commerce projects. MAIN RESPONSIBILITIES: Gathering feedback from end users in order to continue improving systems effectively. Overseeing the incident management process and team members involved in resolving the incident. Translate business requirements into clear functional and technical solutions in Jira and Confluence. Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions. Create any relevant as-is and to-be process flows/swim lane diagrams for projects Running tests or investigations on system or application issues and being able to provide solutions within a timely manner. Creating reports to share with stakeholders and senior-level employees Contributing to team meetings with reports being able to present your findings Experience ideally being sought: A high level of business intelligence and strong analytical skills. Technical & Business analysis experience working within a digital and E-Commerce function An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised. Proven experience across a range of E-Commerce technologies and platforms (Hybris experience essential) - 3rd party integrations Knowledge of corporate global ERP systems (SAP experience desirable) Strong understanding of the software development lifecycle in the Agile Model ITIL Foundation (v3 or ITIL4).
May 03, 2024
Full time
This Technical Analyst Lead job role sits within the PMO team and will be responsible for the relationship between the digital online teams and the eCommerce platform partner, ensuring user requirements are understood and clearly documented. Managing a team of 9 and reporting to the Digital Programme Manager, this job role will work closely with the Project Managers and the Support team to deliver key projects prioritised on the roadmap, and will be involved in various different work streams. You will be comfortable providing technical support and issue management across various on-going Digitial/E-Commerce projects. MAIN RESPONSIBILITIES: Gathering feedback from end users in order to continue improving systems effectively. Overseeing the incident management process and team members involved in resolving the incident. Translate business requirements into clear functional and technical solutions in Jira and Confluence. Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions. Create any relevant as-is and to-be process flows/swim lane diagrams for projects Running tests or investigations on system or application issues and being able to provide solutions within a timely manner. Creating reports to share with stakeholders and senior-level employees Contributing to team meetings with reports being able to present your findings Experience ideally being sought: A high level of business intelligence and strong analytical skills. Technical & Business analysis experience working within a digital and E-Commerce function An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised. Proven experience across a range of E-Commerce technologies and platforms (Hybris experience essential) - 3rd party integrations Knowledge of corporate global ERP systems (SAP experience desirable) Strong understanding of the software development lifecycle in the Agile Model ITIL Foundation (v3 or ITIL4).
Power BI Developer inside ir35 Location: London hybrid with regular site visits required and hybrid working arrangements available PAYE or via approved umbrella Initial CED 31/12/2024 The Power BI Developer reports directly to the Head of Data & Reporting/Project Controls Manger who is responsible for the co-ordination of Project Controls activities associated with the development, design, manufacture, construction and commissioning of the 2 EPR's at SZC within safety, quality, time and cost milestones for a specific area / scope of work. The Power Bi Developer duties include identifying, gathering, analysing data and making their insights accessible to the SZC team through easy-to-understand graphs, charts, tables and reports. The Power Bi developer will work closely with the Data Engineers and Analysts to ensure reports are accurate coherent and easily understood by the target audience, through the creation and population of digital reporting, dashboards etc. Key focus areas include: A developer for Power BI reporting platform within the Project Controls team. Creation of dashboards and report setup, development and configuration. Be an internal consultant for Power BI for the Project Delivery Organisation. Responsible for ensuring effective and efficient use of Power BI. Keep up to date with the evolution of Power BI and associated products in the marketplace. Knowledge sharing across Sizewell C project as a whole. Liaison with other programme, functions and supply chain partners for license management and support. Principal Accountabilities To contribute and work with the Power BI platform within Project Controls and the wider Project Delivery Organisation Communicating with stakeholders to understand data content and business requirements. Development, delivery and implementation of Power BI reports and dashboards within Sizewell C and to external clients. Organise and transform information into comprehensible structures compatible with existing WBS, CBS & OBS, to ensure System Compliance with coding Structures to allow for consistency of reporting. Using data to predict trends in the Delivery operations. Performing statistical analysis of data. Using tools and techniques to visualise data in easy-to-understand formats, such as diagrams and graphs. Development, delivery and implementation of Digital reports and dashboards within SZC and to external clients using data extracted from the SZC Data Lake and information gathering systems. Support the production of monthly reports through the provision of intelligent information and analysis. Preparation of training materials and conducting training, user support, supporting inductions and awareness events. System configuration and reporting, testing and acceptance. System administration - new users and leavers. Liaise with suppliers and SZC IT. License management. Attend tradeshows, launches and product updates. Innovate and take product forwards. Establish and foster working relationships with all appropriate stakeholders pursuant to the discharging of your responsibilities or in aid of theirs. Liaise with other sections of SZC team. Foster and practice SZC team values. Provide ad hoc support to the wider SZC Project Controls function to develop the capability of the team using knowledge from HPC and wider experience. Adherence to the current monthly Project Controls cycle and processes and support with any future development. Knowledge, Skills, Qualifications, Experience Degree or equivalent suitable qualification / experience. Power BI advanced knowledge including DAX & M (Power Query) Advanced knowledge of Microsoft Excel. Data Analytics / Data Science capabilities. Ability to help design how we refine the system and use it within processes. Be able to create appropriate and aesthetic reports and dashboards. Relevant system admin certification. System Admin user experience. SharePoint configuration and development experience. Microsoft Azure (SQL) development and experience. Tableau configuration and development experience. High level of analytical and numerate skills. Exhibits analytical approach with high level problem solving ability. High standard of interpersonal skills with open communication - excellent written and verbal communication skills. Skilled at interfacing and operating in a large corporate environment. Ability to work in a team as well as on their own initiative. Results focused tempered with a team centred approach. Strive for quality, excellence and continuous improvement in everything you do. Experience of work in a multicultural environment would be advantageous (interface with peers in France and other projects). Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
May 03, 2024
Contractor
Power BI Developer inside ir35 Location: London hybrid with regular site visits required and hybrid working arrangements available PAYE or via approved umbrella Initial CED 31/12/2024 The Power BI Developer reports directly to the Head of Data & Reporting/Project Controls Manger who is responsible for the co-ordination of Project Controls activities associated with the development, design, manufacture, construction and commissioning of the 2 EPR's at SZC within safety, quality, time and cost milestones for a specific area / scope of work. The Power Bi Developer duties include identifying, gathering, analysing data and making their insights accessible to the SZC team through easy-to-understand graphs, charts, tables and reports. The Power Bi developer will work closely with the Data Engineers and Analysts to ensure reports are accurate coherent and easily understood by the target audience, through the creation and population of digital reporting, dashboards etc. Key focus areas include: A developer for Power BI reporting platform within the Project Controls team. Creation of dashboards and report setup, development and configuration. Be an internal consultant for Power BI for the Project Delivery Organisation. Responsible for ensuring effective and efficient use of Power BI. Keep up to date with the evolution of Power BI and associated products in the marketplace. Knowledge sharing across Sizewell C project as a whole. Liaison with other programme, functions and supply chain partners for license management and support. Principal Accountabilities To contribute and work with the Power BI platform within Project Controls and the wider Project Delivery Organisation Communicating with stakeholders to understand data content and business requirements. Development, delivery and implementation of Power BI reports and dashboards within Sizewell C and to external clients. Organise and transform information into comprehensible structures compatible with existing WBS, CBS & OBS, to ensure System Compliance with coding Structures to allow for consistency of reporting. Using data to predict trends in the Delivery operations. Performing statistical analysis of data. Using tools and techniques to visualise data in easy-to-understand formats, such as diagrams and graphs. Development, delivery and implementation of Digital reports and dashboards within SZC and to external clients using data extracted from the SZC Data Lake and information gathering systems. Support the production of monthly reports through the provision of intelligent information and analysis. Preparation of training materials and conducting training, user support, supporting inductions and awareness events. System configuration and reporting, testing and acceptance. System administration - new users and leavers. Liaise with suppliers and SZC IT. License management. Attend tradeshows, launches and product updates. Innovate and take product forwards. Establish and foster working relationships with all appropriate stakeholders pursuant to the discharging of your responsibilities or in aid of theirs. Liaise with other sections of SZC team. Foster and practice SZC team values. Provide ad hoc support to the wider SZC Project Controls function to develop the capability of the team using knowledge from HPC and wider experience. Adherence to the current monthly Project Controls cycle and processes and support with any future development. Knowledge, Skills, Qualifications, Experience Degree or equivalent suitable qualification / experience. Power BI advanced knowledge including DAX & M (Power Query) Advanced knowledge of Microsoft Excel. Data Analytics / Data Science capabilities. Ability to help design how we refine the system and use it within processes. Be able to create appropriate and aesthetic reports and dashboards. Relevant system admin certification. System Admin user experience. SharePoint configuration and development experience. Microsoft Azure (SQL) development and experience. Tableau configuration and development experience. High level of analytical and numerate skills. Exhibits analytical approach with high level problem solving ability. High standard of interpersonal skills with open communication - excellent written and verbal communication skills. Skilled at interfacing and operating in a large corporate environment. Ability to work in a team as well as on their own initiative. Results focused tempered with a team centred approach. Strive for quality, excellence and continuous improvement in everything you do. Experience of work in a multicultural environment would be advantageous (interface with peers in France and other projects). Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Unleash Your Cybersecurity Potential as a Senior SOC Analyst! Embark on an Extraordinary Journey: Position: Team Leader SOC Analyst Contract: Outside IR35 Shifts: Monday - Friday 9-5 Location: Birmingham Onsite Must Hold Active Security Clearance Why Take the Plunge: Are you ready to transcend the ordinary and become a leading force in cybersecurity? Prepare yourself for a role that surpasses expectations! Imagine a dynamic 24/7 shift schedule offering unparalleled flexibility and a thrilling on-site experience in the bustling heart of Birmingham. But that's just the beginning of what awaits! What's in Store for You: Cutting-Edge Technological Playground: Delve into LogRhythm, Splunk, Darktrace (Threat Visualizer), and FireEye (EX, NX, HX, CMS) - platforms where your expertise shines brightest. Mastering Networks: Navigate the OSI Reference Model and engage with various network communication protocols with finesse. Unleash Action: Dive deep into incident response, log analysis, and PCAP analysis - your canvas for showcasing cybersecurity excellence. Digital Sleuth: Investigate Windows/Linux systems, uncovering signs of compromise with your digital magnifying glass. Communication Virtuoso: Translate cybersecurity risks into language that resonates with business objectives. Incident Commander: Lead security incidents with strategic finesse, providing user-centric updates along the way. Guardian of Cyber Realms: Implement Defensive Cyber-attack methodologies and frameworks, safeguarding digital territories with your toolkit. Scripting Expertise: Elevate your game with foundational scripting knowledge, adding an extra layer of brilliance to your arsenal. SOC Mastery: Your journey through Security Operations Centers or as a security analyst equips you to handle incidents across a spectrum of tools. Why Choose Us? Continuous Learning Environment: Elevate your skills in an ecosystem that thrives on constant growth and development. Talented Team Collaboration: Work alongside a diverse and highly skilled cohort, fostering innovation and creativity. Cutting-Edge Challenges: Tackle the latest security challenges head-on, equipped with the most advanced technology available.
May 03, 2024
Contractor
Unleash Your Cybersecurity Potential as a Senior SOC Analyst! Embark on an Extraordinary Journey: Position: Team Leader SOC Analyst Contract: Outside IR35 Shifts: Monday - Friday 9-5 Location: Birmingham Onsite Must Hold Active Security Clearance Why Take the Plunge: Are you ready to transcend the ordinary and become a leading force in cybersecurity? Prepare yourself for a role that surpasses expectations! Imagine a dynamic 24/7 shift schedule offering unparalleled flexibility and a thrilling on-site experience in the bustling heart of Birmingham. But that's just the beginning of what awaits! What's in Store for You: Cutting-Edge Technological Playground: Delve into LogRhythm, Splunk, Darktrace (Threat Visualizer), and FireEye (EX, NX, HX, CMS) - platforms where your expertise shines brightest. Mastering Networks: Navigate the OSI Reference Model and engage with various network communication protocols with finesse. Unleash Action: Dive deep into incident response, log analysis, and PCAP analysis - your canvas for showcasing cybersecurity excellence. Digital Sleuth: Investigate Windows/Linux systems, uncovering signs of compromise with your digital magnifying glass. Communication Virtuoso: Translate cybersecurity risks into language that resonates with business objectives. Incident Commander: Lead security incidents with strategic finesse, providing user-centric updates along the way. Guardian of Cyber Realms: Implement Defensive Cyber-attack methodologies and frameworks, safeguarding digital territories with your toolkit. Scripting Expertise: Elevate your game with foundational scripting knowledge, adding an extra layer of brilliance to your arsenal. SOC Mastery: Your journey through Security Operations Centers or as a security analyst equips you to handle incidents across a spectrum of tools. Why Choose Us? Continuous Learning Environment: Elevate your skills in an ecosystem that thrives on constant growth and development. Talented Team Collaboration: Work alongside a diverse and highly skilled cohort, fostering innovation and creativity. Cutting-Edge Challenges: Tackle the latest security challenges head-on, equipped with the most advanced technology available.
Unleash Your Cybersecurity Potential as a Senior SOC Analyst! Embark on an Extraordinary Journey: Position: Senior SOC Analyst Contract: Outside IR35 Shifts: Shift pattern including night shifts Location: Birmingham Onsite Must Hold Active Security Clearance Why Take the Plunge: Are you ready to transcend the ordinary and become a leading force in cybersecurity? Prepare yourself for a role that surpasses expectations! Imagine a dynamic 24/7 shift schedule offering unparalleled flexibility and a thrilling on-site experience in the bustling heart of Birmingham. But that's just the beginning of what awaits! What's in Store for You: Cutting-Edge Technological Playground: Delve into LogRhythm, Splunk, Darktrace (Threat Visualizer), and FireEye (EX, NX, HX, CMS) - platforms where your expertise shines brightest. Mastering Networks: Navigate the OSI Reference Model and engage with various network communication protocols with finesse. Unleash Action: Dive deep into incident response, log analysis, and PCAP analysis - your canvas for showcasing cybersecurity excellence. Digital Sleuth: Investigate Windows/Linux systems, uncovering signs of compromise with your digital magnifying glass. Communication Virtuoso: Translate cybersecurity risks into language that resonates with business objectives. Incident Commander: Lead security incidents with strategic finesse, providing user-centric updates along the way. Guardian of Cyber Realms: Implement Defensive Cyber-attack methodologies and frameworks, safeguarding digital territories with your toolkit. Scripting Expertise: Elevate your game with foundational scripting knowledge, adding an extra layer of brilliance to your arsenal. SOC Mastery: Your journey through Security Operations Centers or as a security analyst equips you to handle incidents across a spectrum of tools. Why Choose Us? Continuous Learning Environment: Elevate your skills in an ecosystem that thrives on constant growth and development. Talented Team Collaboration: Work alongside a diverse and highly skilled cohort, fostering innovation and creativity. Cutting-Edge Challenges: Tackle the latest security challenges head-on, equipped with the most advanced technology available.
May 03, 2024
Contractor
Unleash Your Cybersecurity Potential as a Senior SOC Analyst! Embark on an Extraordinary Journey: Position: Senior SOC Analyst Contract: Outside IR35 Shifts: Shift pattern including night shifts Location: Birmingham Onsite Must Hold Active Security Clearance Why Take the Plunge: Are you ready to transcend the ordinary and become a leading force in cybersecurity? Prepare yourself for a role that surpasses expectations! Imagine a dynamic 24/7 shift schedule offering unparalleled flexibility and a thrilling on-site experience in the bustling heart of Birmingham. But that's just the beginning of what awaits! What's in Store for You: Cutting-Edge Technological Playground: Delve into LogRhythm, Splunk, Darktrace (Threat Visualizer), and FireEye (EX, NX, HX, CMS) - platforms where your expertise shines brightest. Mastering Networks: Navigate the OSI Reference Model and engage with various network communication protocols with finesse. Unleash Action: Dive deep into incident response, log analysis, and PCAP analysis - your canvas for showcasing cybersecurity excellence. Digital Sleuth: Investigate Windows/Linux systems, uncovering signs of compromise with your digital magnifying glass. Communication Virtuoso: Translate cybersecurity risks into language that resonates with business objectives. Incident Commander: Lead security incidents with strategic finesse, providing user-centric updates along the way. Guardian of Cyber Realms: Implement Defensive Cyber-attack methodologies and frameworks, safeguarding digital territories with your toolkit. Scripting Expertise: Elevate your game with foundational scripting knowledge, adding an extra layer of brilliance to your arsenal. SOC Mastery: Your journey through Security Operations Centers or as a security analyst equips you to handle incidents across a spectrum of tools. Why Choose Us? Continuous Learning Environment: Elevate your skills in an ecosystem that thrives on constant growth and development. Talented Team Collaboration: Work alongside a diverse and highly skilled cohort, fostering innovation and creativity. Cutting-Edge Challenges: Tackle the latest security challenges head-on, equipped with the most advanced technology available.
MBR partners are working with our London based consultancy clients whose focus is within the telco, media and technology vertical. They have been around since 2008 and typically support blue chip business on strategy and digital transformation together with software engineering. With this diverse portfolio, we are looking for a Technical Business Analyst to join the Software Engineering department. Your primary role will be to design and create RESTful API services. Key responsibilities: Capture and curate business requirements and system documentation in JIRA/Confluence as EPICS, user stories, API design, API enhancements Write estimate-able user stories, in JIRA, for developers including acceptance criteria Design RESTful web APIs for new and existing products in an API first' context, in accordance with strategic guidance provided by the technical architect Collaborate with engineering team members and business stakeholders to: Design RESTful web APIs Design Data Models Design event-driven processes in a distributed systems (micro-services) Specify contracts for messaging and web services, primarily using JSON Schema and Open API Specification (Swagger), respectively. Validate/verify APIs by creating requests and asserting responses in Postman Document processes and data models, primarily using BPMN Define acceptance test scenarios in a DSL, such as Gherkin and generate test data sets Support product owners and QA in acceptance testing Participate in agile team ceremonies Coach/mentor junior analyst(s) Write Customer facing documentation Support data engineers responsible for on boarding customers to the data platform Requirements Proficient in use of SQL Understanding of REST and its application to web APIs, able to use tools like Postman and Insomnia Understanding of HTTP headers, authentication, authorization and response codes Commitment to agile and lean development principles. Background in software development, including hands-on programming Commercial experience as a technical business analyst across multiple different customers/projects Comfortable working with source code (Git) to manage API specifications Able to work with a web API testing tool such as Postman, including crafting authentication tokens Experience of writing user stories for agile development teams Strong analysis and problem-solving skills Good interpersonal, written and oral communication skills. Able to translate business needs to engineers, and explain complex details to non-technical people. Desired Skills and Experience: Prototyping and wireframing Experience of agile leadership such as a Scrum Product Owner or Scrum Master.
May 03, 2024
Full time
MBR partners are working with our London based consultancy clients whose focus is within the telco, media and technology vertical. They have been around since 2008 and typically support blue chip business on strategy and digital transformation together with software engineering. With this diverse portfolio, we are looking for a Technical Business Analyst to join the Software Engineering department. Your primary role will be to design and create RESTful API services. Key responsibilities: Capture and curate business requirements and system documentation in JIRA/Confluence as EPICS, user stories, API design, API enhancements Write estimate-able user stories, in JIRA, for developers including acceptance criteria Design RESTful web APIs for new and existing products in an API first' context, in accordance with strategic guidance provided by the technical architect Collaborate with engineering team members and business stakeholders to: Design RESTful web APIs Design Data Models Design event-driven processes in a distributed systems (micro-services) Specify contracts for messaging and web services, primarily using JSON Schema and Open API Specification (Swagger), respectively. Validate/verify APIs by creating requests and asserting responses in Postman Document processes and data models, primarily using BPMN Define acceptance test scenarios in a DSL, such as Gherkin and generate test data sets Support product owners and QA in acceptance testing Participate in agile team ceremonies Coach/mentor junior analyst(s) Write Customer facing documentation Support data engineers responsible for on boarding customers to the data platform Requirements Proficient in use of SQL Understanding of REST and its application to web APIs, able to use tools like Postman and Insomnia Understanding of HTTP headers, authentication, authorization and response codes Commitment to agile and lean development principles. Background in software development, including hands-on programming Commercial experience as a technical business analyst across multiple different customers/projects Comfortable working with source code (Git) to manage API specifications Able to work with a web API testing tool such as Postman, including crafting authentication tokens Experience of writing user stories for agile development teams Strong analysis and problem-solving skills Good interpersonal, written and oral communication skills. Able to translate business needs to engineers, and explain complex details to non-technical people. Desired Skills and Experience: Prototyping and wireframing Experience of agile leadership such as a Scrum Product Owner or Scrum Master.
Due a major business systems digital transformation my client requires a Senior Business analyst with experience working on projects related to finance and payments systems for a 1 year rolling contract The Senior Business Analyst will be accountable and responsible for understanding the requirements, business needs, and operational context from stakeholders. They will be responsible for working with one or more Product Owners, development teams, Solution Architects, Data Architects, Business Architects, and other key roles in eliciting, analysing, prioritising these business needs into concise business requirements. Working across the Operating Businesses and with stakeholders, this role enables effective decision making and delivery across all stages of an initiative from Plan to Delivery. Requirements 5 years + experience working specifically in the enhancement development and integration of payment and finance systems projects Experience of working with development teams using Agile systems such as Azure technologies (to manage, requirements, test plans and scripts and other Agile artefacts); Digital Whiteboards, e.g. Mural and Miro; other requirements management tools and software Strong understanding of financial systems and processes, including knowledge of payment processing standards and protocols (e.g., ISO 20022, SWIFT). Demonstrable experience in the development of a full Enterprise Resource Planning System e.g. SAP and working with Payment Provider Systems e.g. CyberSource Experience in PCI compliant payment solutions Detailing stakeholder requirements in a variety of formats, including user stories and acceptance criteria, story maps, user journeys Analysing processes for data migration, using a variety of techniques and tools such as gap analysis, data mapping, data modelling techniques and data migration tools. Analysing existing data sets to determine structure and purpose of data, in order to identify data gaps, data improvements Excellent modelling skills to drive out business rules, aid collaboration and understanding including but not limited to: Process flow diagrams Use case diagrams
May 01, 2024
Full time
Due a major business systems digital transformation my client requires a Senior Business analyst with experience working on projects related to finance and payments systems for a 1 year rolling contract The Senior Business Analyst will be accountable and responsible for understanding the requirements, business needs, and operational context from stakeholders. They will be responsible for working with one or more Product Owners, development teams, Solution Architects, Data Architects, Business Architects, and other key roles in eliciting, analysing, prioritising these business needs into concise business requirements. Working across the Operating Businesses and with stakeholders, this role enables effective decision making and delivery across all stages of an initiative from Plan to Delivery. Requirements 5 years + experience working specifically in the enhancement development and integration of payment and finance systems projects Experience of working with development teams using Agile systems such as Azure technologies (to manage, requirements, test plans and scripts and other Agile artefacts); Digital Whiteboards, e.g. Mural and Miro; other requirements management tools and software Strong understanding of financial systems and processes, including knowledge of payment processing standards and protocols (e.g., ISO 20022, SWIFT). Demonstrable experience in the development of a full Enterprise Resource Planning System e.g. SAP and working with Payment Provider Systems e.g. CyberSource Experience in PCI compliant payment solutions Detailing stakeholder requirements in a variety of formats, including user stories and acceptance criteria, story maps, user journeys Analysing processes for data migration, using a variety of techniques and tools such as gap analysis, data mapping, data modelling techniques and data migration tools. Analysing existing data sets to determine structure and purpose of data, in order to identify data gaps, data improvements Excellent modelling skills to drive out business rules, aid collaboration and understanding including but not limited to: Process flow diagrams Use case diagrams
Location: Cowley - hybrid, 3 days in the office Contract Type: Fixed Term Contract - until end of June 2025 Hours: Full time, 40 per week Salary: £30,000 to £35,000 plus Benefits: 30 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme (pro-rata) Closing Date: 29th May 2024 About the Job As our Operational Service Data and Digital Analyst, you will be responsible for maintaining and optimising software systems that support the Health, Safety, Wellbeing, Occupational Health, and Facilities departments. This role includes the development and implementation of data management strategies, ensuring operational efficiency, and enhancing data-driven decision-making processes. As part of your key responsibilities you'll:• Implement, configure, and maintain essential software systems including Evotix and Cority to ensure seamless operational workflows• Develop, design, and manage reports and dashboards to provide insightful data on health and safety performance, facility operations, and risk assessments• Utilise advanced data analysis techniques, including AI, to identify trends and risks• Regularly evaluate the effectiveness of all systems and data processes• Monitor usage, functionality, and feedback to ensure systems meet user needs and corporate objectives• Lead projects related to the implementation of new systems or enhancements to existing systems• Provide training to users on new and existing systems• Develop comprehensive SOPs to aid in user competency and system adoption• Collaborate with IT and operational teams to align technology solutions with strategic business goals• Identify opportunities for process improvements and system integrations• Oversee the deployment, maintenance, and improvement of systems such as the Evotix Contractor Management, Incident Reporting, and CAFM systems• Ensure data integrity and security in collaboration with IT departments• Generate and analyse monthly health and safety statistics for management and board reports About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role!• Proven experience in systems management and data analysis• Advanced proficiency with Google sheets, Data looker or equivalent• Strong analytical skills• Effective project management skills and ability to handle multiple priorities• Certifications in project management or relevant software systems• Experience in a similar role within a health, safety, or facilities management environmentOur recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may also have experience in the following: Data Analyst, Data Analysis, Business Intelligence Analyst, Business Analyst, Business Data Analyst, SOPs, Evotix, Cority etc.REF-
May 01, 2024
Full time
Location: Cowley - hybrid, 3 days in the office Contract Type: Fixed Term Contract - until end of June 2025 Hours: Full time, 40 per week Salary: £30,000 to £35,000 plus Benefits: 30 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme (pro-rata) Closing Date: 29th May 2024 About the Job As our Operational Service Data and Digital Analyst, you will be responsible for maintaining and optimising software systems that support the Health, Safety, Wellbeing, Occupational Health, and Facilities departments. This role includes the development and implementation of data management strategies, ensuring operational efficiency, and enhancing data-driven decision-making processes. As part of your key responsibilities you'll:• Implement, configure, and maintain essential software systems including Evotix and Cority to ensure seamless operational workflows• Develop, design, and manage reports and dashboards to provide insightful data on health and safety performance, facility operations, and risk assessments• Utilise advanced data analysis techniques, including AI, to identify trends and risks• Regularly evaluate the effectiveness of all systems and data processes• Monitor usage, functionality, and feedback to ensure systems meet user needs and corporate objectives• Lead projects related to the implementation of new systems or enhancements to existing systems• Provide training to users on new and existing systems• Develop comprehensive SOPs to aid in user competency and system adoption• Collaborate with IT and operational teams to align technology solutions with strategic business goals• Identify opportunities for process improvements and system integrations• Oversee the deployment, maintenance, and improvement of systems such as the Evotix Contractor Management, Incident Reporting, and CAFM systems• Ensure data integrity and security in collaboration with IT departments• Generate and analyse monthly health and safety statistics for management and board reports About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role!• Proven experience in systems management and data analysis• Advanced proficiency with Google sheets, Data looker or equivalent• Strong analytical skills• Effective project management skills and ability to handle multiple priorities• Certifications in project management or relevant software systems• Experience in a similar role within a health, safety, or facilities management environmentOur recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may also have experience in the following: Data Analyst, Data Analysis, Business Intelligence Analyst, Business Analyst, Business Data Analyst, SOPs, Evotix, Cority etc.REF-
Digital Implementation Specialist Teleco London - 3 days per week in the office £500-£570 per day (inside IR35) Join a dynamic team at the forefront of digital transformation within the telecoms industry. Our client is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are seeking a Digital Implementation Analyst to spearhead the migration from Adobe Analytics to Google Analytics 4 (GA4) and drive impactful insights through Big Query. As a Digital Implementation Specialist, you will play a pivotal role in transitioning their digital analytics platform from Adobe Analytics to GA4. Leveraging your expertise in digital migration and analytics tools, you will lead the implementation process, ensuring seamless integration and optimizing data collection methodologies. This is a three-month initial contract position with the opportunity to make a significant impact on their digital strategy. Role & Responsibilities: Lead the migration process from Adobe Analytics to GA4, including planning, implementation, and validation phases Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications Develop and implement tagging strategies to track key metrics and user interactions effectively Conduct thorough testing to ensure data accuracy and consistency post-implementation Provide training and support to stakeholders on GA4 functionalities and best practices Utilise Big Query to analyse large datasets and extract actionable insights to drive decision-making Skills & Experiences: Previous experience in digital migration projects, preferably within the telecommunications or related industries Proficiency in Adobe Analytics and Google Analytics, with hands-on experience in implementing tracking codes and configuring reports Strong technical skills, including familiarity with JavaScript Experience with Big Query Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insights Strong communication and interpersonal skills, with the ability to collaborate effectively across teams Benefits £500-£570 per day, inside IR35, London, three times per week in the office How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / Implementation / Migration / Google Analytics / GA4 / Adobe Analytics / Google Tag Manager / GTM / Tealium
May 01, 2024
Full time
Digital Implementation Specialist Teleco London - 3 days per week in the office £500-£570 per day (inside IR35) Join a dynamic team at the forefront of digital transformation within the telecoms industry. Our client is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are seeking a Digital Implementation Analyst to spearhead the migration from Adobe Analytics to Google Analytics 4 (GA4) and drive impactful insights through Big Query. As a Digital Implementation Specialist, you will play a pivotal role in transitioning their digital analytics platform from Adobe Analytics to GA4. Leveraging your expertise in digital migration and analytics tools, you will lead the implementation process, ensuring seamless integration and optimizing data collection methodologies. This is a three-month initial contract position with the opportunity to make a significant impact on their digital strategy. Role & Responsibilities: Lead the migration process from Adobe Analytics to GA4, including planning, implementation, and validation phases Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications Develop and implement tagging strategies to track key metrics and user interactions effectively Conduct thorough testing to ensure data accuracy and consistency post-implementation Provide training and support to stakeholders on GA4 functionalities and best practices Utilise Big Query to analyse large datasets and extract actionable insights to drive decision-making Skills & Experiences: Previous experience in digital migration projects, preferably within the telecommunications or related industries Proficiency in Adobe Analytics and Google Analytics, with hands-on experience in implementing tracking codes and configuring reports Strong technical skills, including familiarity with JavaScript Experience with Big Query Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insights Strong communication and interpersonal skills, with the ability to collaborate effectively across teams Benefits £500-£570 per day, inside IR35, London, three times per week in the office How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / Implementation / Migration / Google Analytics / GA4 / Adobe Analytics / Google Tag Manager / GTM / Tealium
Service Desk Analyst Salary: Band 4 starting at £25,524 Tenure: Fixed Term for up to 11 month The ability to speak Welsh is essential for this role. Join our game changing, life-saving team and start making a real difference to health and care services in Wales. Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation. You will be providing first and second line support to service users to IT Information Library (ITIL) compliant standards. This will involve acting as the first point of contact to users for incident resolution; recording calls, logging requests, managing and processing in line with agreed incident management processes and progressing prescribed change requests to completion. You will be expected to maintain a knowledge and understanding across the range of duties so that all functions can be maintained during periods of staff absence. Main duties of the job To resolve incidents/faults and user support issues to the satisfaction of the end user. To respond to user queries in a timely and accurate manner in accordance with agreed service levels. To resolve problems from first principles and past experience. Gain a sufficient level of knowledge of the nominated systems in order to respond to user queries by shadowing appropriate team members. Maintain and develop ITIL awareness and relevant qualifications to ensure provision of a professional service. To understand all Service Level Agreements (SLAs) Proactively keep track of service development, understand how it may affect first line support activities and assist in the development of amended working instructions and procedures as appropriate. Working for us Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
May 01, 2024
Contractor
Service Desk Analyst Salary: Band 4 starting at £25,524 Tenure: Fixed Term for up to 11 month The ability to speak Welsh is essential for this role. Join our game changing, life-saving team and start making a real difference to health and care services in Wales. Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation. You will be providing first and second line support to service users to IT Information Library (ITIL) compliant standards. This will involve acting as the first point of contact to users for incident resolution; recording calls, logging requests, managing and processing in line with agreed incident management processes and progressing prescribed change requests to completion. You will be expected to maintain a knowledge and understanding across the range of duties so that all functions can be maintained during periods of staff absence. Main duties of the job To resolve incidents/faults and user support issues to the satisfaction of the end user. To respond to user queries in a timely and accurate manner in accordance with agreed service levels. To resolve problems from first principles and past experience. Gain a sufficient level of knowledge of the nominated systems in order to respond to user queries by shadowing appropriate team members. Maintain and develop ITIL awareness and relevant qualifications to ensure provision of a professional service. To understand all Service Level Agreements (SLAs) Proactively keep track of service development, understand how it may affect first line support activities and assist in the development of amended working instructions and procedures as appropriate. Working for us Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER (HYBRID). Overview The Technology Service Centre offers an opportunity to become part of a high performing team with a passion for technology, which is always seeking to improve, and where we have "Respect for Our Customers Time." We are aggressively using innovative techniques, exploring automation opportunities, and bridging the support improvement efforts within our expanding technology environments. Technology Service Centre - Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. The core goal is to provide Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors inclusive of a follow the sun support model (24x7x365) model. In this role, you'll make an impact in the following ways: Provide first line/SME technical support to all BNY Mellon Employees & Contractors Respond to requests for technical assistance via phone, chat and Self-Service WEB tickets Assist users with Password resets and unlocks Troubleshoot Microsoft Office/Outlook 2013/16/O365 Provide Smart Hands support assistance (where applicable) Remain current with support changes/ updates and adherence to the Company Policies and Incident Management process Remotely diagnose and troubleshoot PC, printer, telephone, mobile (where applicable), VPN and software issues Should possess knowledge about Virtual Desktops Infrastructure /Citrix environment. Research solutions using available knowledge base Advise users on appropriate action Log all inquiries and incidents as required Assign unresolved Incidents to appropriate support teams in a timely manner Responsible for ensuring incidents requiring urgent attention are escalated via the identified escalation management procedure To be successful in this role, we're seeking the following: Management Call Center support experience Associate's (or Bachelor's) degree in a related discipline or equivalent work experience required Previous technical desktop support experience, experience with MS Office Suite products, and customer service / soft skills experience Knowledge of PC hardware and software Flexibility in working hours Knowledge of call center metrics for operations support HDI Support Center Manager Certification (preferred but not required) Other IT Certifications, i.e., Microsoft (preferred but not required) Ability to make sound decisions in real time crisis Ability to follow set procedures and processes Excellent documentation skills Ability to work independently and/or in a team setting Experience in the securities or financial services industry is a plus Must have Ability to Multi-task and manage priorities with little supervision. Must have strong communications skills. Should work in Rotational shifts and national holidays. ITIL experience would be added advantage. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion, Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Forbes Blockchain 50 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
May 01, 2024
Full time
Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER (HYBRID). Overview The Technology Service Centre offers an opportunity to become part of a high performing team with a passion for technology, which is always seeking to improve, and where we have "Respect for Our Customers Time." We are aggressively using innovative techniques, exploring automation opportunities, and bridging the support improvement efforts within our expanding technology environments. Technology Service Centre - Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. The core goal is to provide Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors inclusive of a follow the sun support model (24x7x365) model. In this role, you'll make an impact in the following ways: Provide first line/SME technical support to all BNY Mellon Employees & Contractors Respond to requests for technical assistance via phone, chat and Self-Service WEB tickets Assist users with Password resets and unlocks Troubleshoot Microsoft Office/Outlook 2013/16/O365 Provide Smart Hands support assistance (where applicable) Remain current with support changes/ updates and adherence to the Company Policies and Incident Management process Remotely diagnose and troubleshoot PC, printer, telephone, mobile (where applicable), VPN and software issues Should possess knowledge about Virtual Desktops Infrastructure /Citrix environment. Research solutions using available knowledge base Advise users on appropriate action Log all inquiries and incidents as required Assign unresolved Incidents to appropriate support teams in a timely manner Responsible for ensuring incidents requiring urgent attention are escalated via the identified escalation management procedure To be successful in this role, we're seeking the following: Management Call Center support experience Associate's (or Bachelor's) degree in a related discipline or equivalent work experience required Previous technical desktop support experience, experience with MS Office Suite products, and customer service / soft skills experience Knowledge of PC hardware and software Flexibility in working hours Knowledge of call center metrics for operations support HDI Support Center Manager Certification (preferred but not required) Other IT Certifications, i.e., Microsoft (preferred but not required) Ability to make sound decisions in real time crisis Ability to follow set procedures and processes Excellent documentation skills Ability to work independently and/or in a team setting Experience in the securities or financial services industry is a plus Must have Ability to Multi-task and manage priorities with little supervision. Must have strong communications skills. Should work in Rotational shifts and national holidays. ITIL experience would be added advantage. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion, Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Forbes Blockchain 50 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Leading e-commerce client now requires a Technical Business Analyst to work with various scrum teams and stakeholders in shaping their Digital Products.The Business Analyst will have extensive experience working on web/mobile applications and will assist in defining key requirements and acceptance criteria to deliver rich, responsive transactional applications across multiple devices and highly transactional microservices to support our client's architecture.The role: Evaluate and document how systems integrate and data flows between different architectural layers. Define as-is/to-be processes. Write high level epics and break them down into stories with acceptance criteria for each story. Gather technical/non-technical requirements while working with third party suppliers. Assist scrum teams to continuously refine and size the backlog. Talk to an array of stakeholders to gather requirements, definition and elaboration. About you: Experience working as a Business Analyst within e-commerce transactional architecture. Strong understanding of Infrastructure/Data/engineering/DevOps etc. Experience working on Digital Projects (Web/mobile applications) Essential: Experience working with microservices and APIs - Ability to understand how APIs work and how to test them, understand requests and responses and experience with Postman, SOAP UI, SwaggerAPI or similar tools. Experience writing epics, business user stories and tasks in an Agile team environment for front and backend teams. This is a 12-month contract opportunity that provides a daily rate of £550 Outside IR35.In terms of office location, this role is based in Central London with 1 day per week in our clients' offices and the rest remote.If you are an Agile Technical Business Analyst with strong API testing experience, please apply.
May 01, 2024
Full time
Leading e-commerce client now requires a Technical Business Analyst to work with various scrum teams and stakeholders in shaping their Digital Products.The Business Analyst will have extensive experience working on web/mobile applications and will assist in defining key requirements and acceptance criteria to deliver rich, responsive transactional applications across multiple devices and highly transactional microservices to support our client's architecture.The role: Evaluate and document how systems integrate and data flows between different architectural layers. Define as-is/to-be processes. Write high level epics and break them down into stories with acceptance criteria for each story. Gather technical/non-technical requirements while working with third party suppliers. Assist scrum teams to continuously refine and size the backlog. Talk to an array of stakeholders to gather requirements, definition and elaboration. About you: Experience working as a Business Analyst within e-commerce transactional architecture. Strong understanding of Infrastructure/Data/engineering/DevOps etc. Experience working on Digital Projects (Web/mobile applications) Essential: Experience working with microservices and APIs - Ability to understand how APIs work and how to test them, understand requests and responses and experience with Postman, SOAP UI, SwaggerAPI or similar tools. Experience writing epics, business user stories and tasks in an Agile team environment for front and backend teams. This is a 12-month contract opportunity that provides a daily rate of £550 Outside IR35.In terms of office location, this role is based in Central London with 1 day per week in our clients' offices and the rest remote.If you are an Agile Technical Business Analyst with strong API testing experience, please apply.
Technical Web Analyst Teleco London - 3 days per week in the office £500-£570 per day (inside IR35) Join a dynamic team at the forefront of digital transformation within the telecoms industry. Our client is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are seeking a Technical Web Analyst to spearhead the migration from Adobe Analytics to Google Analytics 4 (GA4) and drive impactful insights through Big Query. As a Technical Web Analyst, you will play a pivotal role in transitioning their digital analytics platform from Adobe Analytics to GA4. Leveraging your expertise in digital migration and analytics tools, you will lead the implementation process, ensuring seamless integration and optimizing data collection methodologies. This is a three-month initial contract position with the opportunity to make a significant impact on their digital strategy. Role & Responsibilities: Lead the migration process from Adobe Analytics to GA4, including planning, implementation, and validation phases Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications Develop and implement tagging strategies to track key metrics and user interactions effectively Conduct thorough testing to ensure data accuracy and consistency post-implementation Provide training and support to stakeholders on GA4 functionalities and best practices Utilise Big Query to analyse large datasets and extract actionable insights to drive decision-making Skills & Experiences: Previous experience in digital migration projects, preferably within the telecommunications or related industries Proficiency in Adobe Analytics and Google Analytics, with hands-on experience in implementing tracking codes and configuring reports Strong technical skills, including familiarity with JavaScript Experience with Big Query Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insights Strong communication and interpersonal skills, with the ability to collaborate effectively across teams Benefits £500-£570 per day, inside IR35, London, three times per week in the office How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / Implementation / Migration / Google Analytics / GA4 / Adobe Analytics / Google Tag Manager / GTM / Tealium
May 01, 2024
Full time
Technical Web Analyst Teleco London - 3 days per week in the office £500-£570 per day (inside IR35) Join a dynamic team at the forefront of digital transformation within the telecoms industry. Our client is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are seeking a Technical Web Analyst to spearhead the migration from Adobe Analytics to Google Analytics 4 (GA4) and drive impactful insights through Big Query. As a Technical Web Analyst, you will play a pivotal role in transitioning their digital analytics platform from Adobe Analytics to GA4. Leveraging your expertise in digital migration and analytics tools, you will lead the implementation process, ensuring seamless integration and optimizing data collection methodologies. This is a three-month initial contract position with the opportunity to make a significant impact on their digital strategy. Role & Responsibilities: Lead the migration process from Adobe Analytics to GA4, including planning, implementation, and validation phases Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications Develop and implement tagging strategies to track key metrics and user interactions effectively Conduct thorough testing to ensure data accuracy and consistency post-implementation Provide training and support to stakeholders on GA4 functionalities and best practices Utilise Big Query to analyse large datasets and extract actionable insights to drive decision-making Skills & Experiences: Previous experience in digital migration projects, preferably within the telecommunications or related industries Proficiency in Adobe Analytics and Google Analytics, with hands-on experience in implementing tracking codes and configuring reports Strong technical skills, including familiarity with JavaScript Experience with Big Query Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insights Strong communication and interpersonal skills, with the ability to collaborate effectively across teams Benefits £500-£570 per day, inside IR35, London, three times per week in the office How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / Implementation / Migration / Google Analytics / GA4 / Adobe Analytics / Google Tag Manager / GTM / Tealium
IT Systems Analyst Location - Northfleet Salary-£32,000 to £35,000 per annum Hours - Monday to Friday, 08:00 to 17:00 Permanent Do you have previous experience as an IT Systems Analyst? Do you have experience with applications such as SI that are specific to the manufacturing sector? If so our client, a specialist manufacturer and distributor of prepared fruit packs, is looking for an experienced IT Systems Analyst who has experience within the manufacturing sector and is looking to take a step up. Responsibilities Administer, support and maintain key business applications working with the relevant users and vendors Evaluate business and/or system requirements to determine/recommend improvements or solutions working with the relevant business areas and technical teams Design and document 'as-is' and 'to-be' processes Take responsibility for and deliver agreed projects Manage, prioritise and resolve incoming issues Provide training and offer appropriate guidance and coaching generally to support users in the effective use of systems Investigating, understanding, and capturing requirements: You'll work with the others in your feature team to work on requirements, to present them in a way that can be understood, and to support their build and implementation Support the Head of Projects. Help drive continuous improvement Problem diagnosis/fault finding and resolution Configuration changes to core systems Setting up new products through existing tools Configuration and utilisation of 3rd party systems Gather requirements to ensure systems are properly utilised or engage with new/existing vendors to meet these requirements Create impact studies and change requests to manage change safely and responsibly Support business users on the creation of new reports/changes to existing reports Support business users to gather requirements for system changes Other duties as deemed reasonable Skills and Experience Information technology/systems degree or equivalent experience preferred Background within food manufacturing, manufacturing or FMCG and specific applications such as SI Experience with HR systems Experience with digital capture solutions Workshop participation and facilitation with a wide range of people Advanced Microsoft 365 knowledge Knowledge of PowerBI, Crystal Reports, SSRS or other reporting tools Excellent systems analysis/business analysis experience Experience of configuring and supporting systems Experience with managing 3rd party suppliers Project management Benefits Hybrid working Internal Learning and Development programme including Management essential skills Medicash Wagestream Annual bonus (non-contractual) Free, on-site parking with electric charge points Staff events Staff restaurant serving heavily subsidised hot and cold food Fruit pots on Wednesdays To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms &Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website. Due to the high volume of applicants, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Instagram, Twitter, or LinkedIn.
May 01, 2024
Full time
IT Systems Analyst Location - Northfleet Salary-£32,000 to £35,000 per annum Hours - Monday to Friday, 08:00 to 17:00 Permanent Do you have previous experience as an IT Systems Analyst? Do you have experience with applications such as SI that are specific to the manufacturing sector? If so our client, a specialist manufacturer and distributor of prepared fruit packs, is looking for an experienced IT Systems Analyst who has experience within the manufacturing sector and is looking to take a step up. Responsibilities Administer, support and maintain key business applications working with the relevant users and vendors Evaluate business and/or system requirements to determine/recommend improvements or solutions working with the relevant business areas and technical teams Design and document 'as-is' and 'to-be' processes Take responsibility for and deliver agreed projects Manage, prioritise and resolve incoming issues Provide training and offer appropriate guidance and coaching generally to support users in the effective use of systems Investigating, understanding, and capturing requirements: You'll work with the others in your feature team to work on requirements, to present them in a way that can be understood, and to support their build and implementation Support the Head of Projects. Help drive continuous improvement Problem diagnosis/fault finding and resolution Configuration changes to core systems Setting up new products through existing tools Configuration and utilisation of 3rd party systems Gather requirements to ensure systems are properly utilised or engage with new/existing vendors to meet these requirements Create impact studies and change requests to manage change safely and responsibly Support business users on the creation of new reports/changes to existing reports Support business users to gather requirements for system changes Other duties as deemed reasonable Skills and Experience Information technology/systems degree or equivalent experience preferred Background within food manufacturing, manufacturing or FMCG and specific applications such as SI Experience with HR systems Experience with digital capture solutions Workshop participation and facilitation with a wide range of people Advanced Microsoft 365 knowledge Knowledge of PowerBI, Crystal Reports, SSRS or other reporting tools Excellent systems analysis/business analysis experience Experience of configuring and supporting systems Experience with managing 3rd party suppliers Project management Benefits Hybrid working Internal Learning and Development programme including Management essential skills Medicash Wagestream Annual bonus (non-contractual) Free, on-site parking with electric charge points Staff events Staff restaurant serving heavily subsidised hot and cold food Fruit pots on Wednesdays To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms &Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website. Due to the high volume of applicants, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Instagram, Twitter, or LinkedIn.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
May 01, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Do you have Business Analyst (Digital Transformation) experience, and are you looking for a new opportunity in the Solihull area? Jonathan Lee Recruitment is seeking a flexible, full-time Business Analyst (Digital Transformation) and the role comes with an umbrella rate of £25.96 per hour. This role is a 12 month contract. Typically, you will be required to be on site 2-3 days per week in Solihull. In your first few weeks in this Business Analyst (Digital Transformation) role, you can expect to: Set high standards for written materials, diligently follow them personally and hold others to account to achieve Ensure compliance with Service Level Agreements Support business initiatives utilising Project Management expertise Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs To apply for this Business Analyst (Digital Transformation) role, your soft skills, expertise and experience should include: Business Process Mapping Manufacturing experience, preferably automotive Requirements Engineering Experience in collaboration and cross-functional teamwork Stakeholder management skills Presentation and communication skills to any level in the business and able to self-direct and self-paced work To apply for this position please send your CV to Unfortunately we cannot progress candidates who require sponsorship to work in the UK. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
May 01, 2024
Full time
Do you have Business Analyst (Digital Transformation) experience, and are you looking for a new opportunity in the Solihull area? Jonathan Lee Recruitment is seeking a flexible, full-time Business Analyst (Digital Transformation) and the role comes with an umbrella rate of £25.96 per hour. This role is a 12 month contract. Typically, you will be required to be on site 2-3 days per week in Solihull. In your first few weeks in this Business Analyst (Digital Transformation) role, you can expect to: Set high standards for written materials, diligently follow them personally and hold others to account to achieve Ensure compliance with Service Level Agreements Support business initiatives utilising Project Management expertise Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs To apply for this Business Analyst (Digital Transformation) role, your soft skills, expertise and experience should include: Business Process Mapping Manufacturing experience, preferably automotive Requirements Engineering Experience in collaboration and cross-functional teamwork Stakeholder management skills Presentation and communication skills to any level in the business and able to self-direct and self-paced work To apply for this position please send your CV to Unfortunately we cannot progress candidates who require sponsorship to work in the UK. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Contract Digital User Experience Analyst Skipton (2 Days Per Month) 6 Months Inside IR35 £300 per day I am partnered with a Financial Services client based in Yorkshire looking to hire a Digital User Experience Analyst on a contract basis for 6 Months. The role will require you on-site in Skipton 2 Days Per Month. Day rate will be dependant on the skills below: Required: Designing using Figma Miro Testing - Moderated and Unmoderated User Flows User Research Stakeholder Management Journey Mapping HTML / CSS Fundamentals If you are interested in the position please send an updated copy of your CV and what rate you require and I will be in touch to discuss the role in more detail. We are receiving a huge volume of responses to all vacancies at the moment. Therefore, whilst we'd ideally be able to respond to all applications, if you have not heard from us within 48 hours then please assume that you have not been put forward for this role. Thanks,Ben
Apr 27, 2024
Full time
Contract Digital User Experience Analyst Skipton (2 Days Per Month) 6 Months Inside IR35 £300 per day I am partnered with a Financial Services client based in Yorkshire looking to hire a Digital User Experience Analyst on a contract basis for 6 Months. The role will require you on-site in Skipton 2 Days Per Month. Day rate will be dependant on the skills below: Required: Designing using Figma Miro Testing - Moderated and Unmoderated User Flows User Research Stakeholder Management Journey Mapping HTML / CSS Fundamentals If you are interested in the position please send an updated copy of your CV and what rate you require and I will be in touch to discuss the role in more detail. We are receiving a huge volume of responses to all vacancies at the moment. Therefore, whilst we'd ideally be able to respond to all applications, if you have not heard from us within 48 hours then please assume that you have not been put forward for this role. Thanks,Ben
Principal Data Analyst Location: London Rate: £450 - £550 per day inside IR35 Umbrella Duration: 6 months Hybrid: 2 days in the office per week The role: Product Portfolio Analytics team is looking for a principal data analyst to move it forward in its use of data within day-to-day decision making and long-term strategy. The role will help set up the Portfolio Analytics team and define the team's strategic direction Requirements: - Demonstrable deep experience in relevant analysis, data, testing and measurement methodologies and industry standards. - SQL for extracting and manipulating data - Tableau/Data Vis - Analysing core data and building interactive visualisations - Maintain high standards of presentation, including the development of new or imaginative ways of using or communicating data and insights. - Ability to adopt a leading position on specific projects and mentor more junior team members - Previous work on user segmentation for digital products - A good understanding of on-demand audio media products, with a knowledge of key competitors McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Sep 24, 2022
Contractor
Principal Data Analyst Location: London Rate: £450 - £550 per day inside IR35 Umbrella Duration: 6 months Hybrid: 2 days in the office per week The role: Product Portfolio Analytics team is looking for a principal data analyst to move it forward in its use of data within day-to-day decision making and long-term strategy. The role will help set up the Portfolio Analytics team and define the team's strategic direction Requirements: - Demonstrable deep experience in relevant analysis, data, testing and measurement methodologies and industry standards. - SQL for extracting and manipulating data - Tableau/Data Vis - Analysing core data and building interactive visualisations - Maintain high standards of presentation, including the development of new or imaginative ways of using or communicating data and insights. - Ability to adopt a leading position on specific projects and mentor more junior team members - Previous work on user segmentation for digital products - A good understanding of on-demand audio media products, with a knowledge of key competitors McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Principal Data Analyst Rate: Up to £550 inside IR35 Location: London (2 days a week onsite) Duration: 6 months (initially) The Role My client is looking for a Principal Data Analyst that will be reporting into the Product Portfolio Analytics Team. Product Portfolio Analytics team is looking for a principal data analyst to move it forward in its use of data within day-to-day decision making and long-term strategy. The role will help set up the Portfolio Analytics team and define the team's strategic direction. This role will be working on cross-product strategic projects and cutting-edge technologies, surrounded by like-minded people. It will deliver in-depth data analysis and key recommendations to maximise the value delivered throughout the digital product portfolio. Key Knowledge Demonstrable deep experience in relevant analysis, data, testing and measurement methodologies and industry standards. SQL for extracting and manipulating data Tableau/Data Vis - Analysing core data and building interactive visualisations Maintain high standards of presentation, including the development of new or imaginative ways of using or communicating data and insights. Ability to run in depth analysis and provide insights in a coherent narrative Comfortable working alongside cross-functional teams interacting with Product Managers, Engineers, Data Scientists, and Analysts Ability to adopt a leading position on specific projects and mentor more junior team members Some experience coding in R or Python Previous work on user segmentation for digital products Previous work on the definition of key success metrics at business level is a plus A good understanding of on-demand audio media products, with a knowledge of key competitors An appetite for learning and develop soft and technical skills If this role is of interest to you please call me or email me at (see below)
Sep 24, 2022
Contractor
Principal Data Analyst Rate: Up to £550 inside IR35 Location: London (2 days a week onsite) Duration: 6 months (initially) The Role My client is looking for a Principal Data Analyst that will be reporting into the Product Portfolio Analytics Team. Product Portfolio Analytics team is looking for a principal data analyst to move it forward in its use of data within day-to-day decision making and long-term strategy. The role will help set up the Portfolio Analytics team and define the team's strategic direction. This role will be working on cross-product strategic projects and cutting-edge technologies, surrounded by like-minded people. It will deliver in-depth data analysis and key recommendations to maximise the value delivered throughout the digital product portfolio. Key Knowledge Demonstrable deep experience in relevant analysis, data, testing and measurement methodologies and industry standards. SQL for extracting and manipulating data Tableau/Data Vis - Analysing core data and building interactive visualisations Maintain high standards of presentation, including the development of new or imaginative ways of using or communicating data and insights. Ability to run in depth analysis and provide insights in a coherent narrative Comfortable working alongside cross-functional teams interacting with Product Managers, Engineers, Data Scientists, and Analysts Ability to adopt a leading position on specific projects and mentor more junior team members Some experience coding in R or Python Previous work on user segmentation for digital products Previous work on the definition of key success metrics at business level is a plus A good understanding of on-demand audio media products, with a knowledge of key competitors An appetite for learning and develop soft and technical skills If this role is of interest to you please call me or email me at (see below)