Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
take you in an exciting new direction, offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Risk & Compliance Analyst (Data Privacy & Protection). The Senior Associate, Information Security & Privacy, UK will support and report to the Senior Manager, Information Security & Privacy, UK with regulatory responsibilities for the business aspects of privacy and information security at Innovation Banking. This role is within COO, with a reporting line-up into the EMEA COO. This role will support the Head of Information Security & Privacy to oversee and monitor Innovation Banking to ensure compliance with applicable existing and emerging laws and regulations. Key Responsibilities: • Support the Head of Information Security & Privacy in the delivery and maintenance of the Bank's information security and privacy activities. • Operate within the terms of the applicable decision-making frameworks and RACI models to ensure that the Bank can provide the required level of evidence to the UK regulators regarding independence and risk management activities. • Partnering with the First and Second line of defence Controls, Risk and Compliance functions to monitor and review output including UK ROPA, DPIA and LIAs, DSRs, data breach management. • Ensure that privacy and security risks are identified and managed through the specified channels. • Support the drafting, assessing and implementation of policies, guidance and process relating to information security and privacy. • Review internal monitoring of the Bank's compliance against information security, privacy and related compliance areas in line with identified key performance indicators and measures. • Administer the Bank's Internal information security and privacy Forum, liaising with attendees on agenda items, preparing papers, attending and minuting meetings. • Support projects and/or initiatives which entail UK information security or privacy requirements. • Contribute to and assist in the delivery of the information security and privacy training and awareness programmes. • Promote a culture of choice, control, transparency and proportionate security in handling personal data by working with and influencing internal and external stakeholders • Support the Head of in the provision of advice on compliance, regulatory and risk management issues relating to privacy and information security matters. Experience: • Experience working within information security and privacy and broader risk management. • Experience of assessing key documents such as frameworks, policies and procedures. • Understanding and working knowledge of Privacy, Data Protection and Information Security principles and protocols. • Flexible and responsive with a proactive approach to problem solving. • Risk and Compliance background / experience. • Able to inspire, influence and enthuse others. • Thorough and detailed approach to assessing records. • High degree of accuracy and attention to detail
May 03, 2024
Full time
take you in an exciting new direction, offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Risk & Compliance Analyst (Data Privacy & Protection). The Senior Associate, Information Security & Privacy, UK will support and report to the Senior Manager, Information Security & Privacy, UK with regulatory responsibilities for the business aspects of privacy and information security at Innovation Banking. This role is within COO, with a reporting line-up into the EMEA COO. This role will support the Head of Information Security & Privacy to oversee and monitor Innovation Banking to ensure compliance with applicable existing and emerging laws and regulations. Key Responsibilities: • Support the Head of Information Security & Privacy in the delivery and maintenance of the Bank's information security and privacy activities. • Operate within the terms of the applicable decision-making frameworks and RACI models to ensure that the Bank can provide the required level of evidence to the UK regulators regarding independence and risk management activities. • Partnering with the First and Second line of defence Controls, Risk and Compliance functions to monitor and review output including UK ROPA, DPIA and LIAs, DSRs, data breach management. • Ensure that privacy and security risks are identified and managed through the specified channels. • Support the drafting, assessing and implementation of policies, guidance and process relating to information security and privacy. • Review internal monitoring of the Bank's compliance against information security, privacy and related compliance areas in line with identified key performance indicators and measures. • Administer the Bank's Internal information security and privacy Forum, liaising with attendees on agenda items, preparing papers, attending and minuting meetings. • Support projects and/or initiatives which entail UK information security or privacy requirements. • Contribute to and assist in the delivery of the information security and privacy training and awareness programmes. • Promote a culture of choice, control, transparency and proportionate security in handling personal data by working with and influencing internal and external stakeholders • Support the Head of in the provision of advice on compliance, regulatory and risk management issues relating to privacy and information security matters. Experience: • Experience working within information security and privacy and broader risk management. • Experience of assessing key documents such as frameworks, policies and procedures. • Understanding and working knowledge of Privacy, Data Protection and Information Security principles and protocols. • Flexible and responsive with a proactive approach to problem solving. • Risk and Compliance background / experience. • Able to inspire, influence and enthuse others. • Thorough and detailed approach to assessing records. • High degree of accuracy and attention to detail
Risk & Compliance Analyst (Data Privacy & Protection)London / HybridContract until end December 2024£300.00 p/d If you're looking for a career that will help you stand out, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Risk & Compliance Analyst (Data Privacy & Protection).The Senior Associate, Information Security & Privacy, UK will support and report to the Senior Manager, Information Security & Privacy, UK with regulatory responsibilities for the business aspects of privacy and information security at Innovation Banking. This role is within COO, with a reporting line-up into the EMEA COO.This role will support the Head of Information Security & Privacy to oversee and monitor Innovation Banking to ensure compliance with applicable existing and emerging laws and regulations.Key Responsibilities:• Support the Head of Information Security & Privacy in the delivery and maintenance of the Bank's information security and privacy activities.• Operate within the terms of the applicable decision-making frameworks and RACI models to ensure that the Bank can provide the required level of evidence to the UK regulators regarding independence and risk management activities.• Partnering with the First and Second line of defence Controls, Risk and Compliance functions to monitor and review output including UK ROPA, DPIA and LIAs, DSRs, data breach management.?• Ensure that privacy and security risks are identified and managed through the specified channels.• Support the drafting, assessing and implementation of policies, guidance and process relating to information security and privacy.• Review internal monitoring of the Bank's compliance against information security, privacy and related compliance areas in line with identified key performance indicators and measures.• Administer the Bank's Internal information security and privacy Forum, liaising with attendees on agenda items, preparing papers, attending and minuting meetings.• Support projects and/or initiatives which entail UK information security or privacy requirements.?• Contribute to and assist in the delivery of the information security and privacy training and awareness programmes.• Promote a culture of choice, control, transparency and proportionate security in handling personal data by working with and influencing internal and external stakeholders• Support the Head of in the provision of advice on compliance, regulatory and risk management issues relating to privacy and information security matters.Experience:• Experience working within information security and privacy and broader risk management.• Experience of assessing key documents such as frameworks, policies and procedures.• Understanding and working knowledge of Privacy, Data Protection and Information Security principles and protocols.• Flexible and responsive with a proactive approach to problem solving.• Risk and Compliance background / experience.• Able to inspire, influence and enthuse others.• Thorough and detailed approach to assessing records.• High degree of accuracy and attention to detail
May 03, 2024
Full time
Risk & Compliance Analyst (Data Privacy & Protection)London / HybridContract until end December 2024£300.00 p/d If you're looking for a career that will help you stand out, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Risk & Compliance Analyst (Data Privacy & Protection).The Senior Associate, Information Security & Privacy, UK will support and report to the Senior Manager, Information Security & Privacy, UK with regulatory responsibilities for the business aspects of privacy and information security at Innovation Banking. This role is within COO, with a reporting line-up into the EMEA COO.This role will support the Head of Information Security & Privacy to oversee and monitor Innovation Banking to ensure compliance with applicable existing and emerging laws and regulations.Key Responsibilities:• Support the Head of Information Security & Privacy in the delivery and maintenance of the Bank's information security and privacy activities.• Operate within the terms of the applicable decision-making frameworks and RACI models to ensure that the Bank can provide the required level of evidence to the UK regulators regarding independence and risk management activities.• Partnering with the First and Second line of defence Controls, Risk and Compliance functions to monitor and review output including UK ROPA, DPIA and LIAs, DSRs, data breach management.?• Ensure that privacy and security risks are identified and managed through the specified channels.• Support the drafting, assessing and implementation of policies, guidance and process relating to information security and privacy.• Review internal monitoring of the Bank's compliance against information security, privacy and related compliance areas in line with identified key performance indicators and measures.• Administer the Bank's Internal information security and privacy Forum, liaising with attendees on agenda items, preparing papers, attending and minuting meetings.• Support projects and/or initiatives which entail UK information security or privacy requirements.?• Contribute to and assist in the delivery of the information security and privacy training and awareness programmes.• Promote a culture of choice, control, transparency and proportionate security in handling personal data by working with and influencing internal and external stakeholders• Support the Head of in the provision of advice on compliance, regulatory and risk management issues relating to privacy and information security matters.Experience:• Experience working within information security and privacy and broader risk management.• Experience of assessing key documents such as frameworks, policies and procedures.• Understanding and working knowledge of Privacy, Data Protection and Information Security principles and protocols.• Flexible and responsive with a proactive approach to problem solving.• Risk and Compliance background / experience.• Able to inspire, influence and enthuse others.• Thorough and detailed approach to assessing records.• High degree of accuracy and attention to detail
Job Description Data Security Analyst - Cyber & Information Resilience Salary: National ranging from £51,200 to £68,000 and London from £56,400 to £75,000 Eligibility of Security clearance is mandatory Are you interested in joining a team that will design and implement a data security strategy? The team/department The Cyber and Information Resilience (C&IR) Team is a department that has been formed to respond to the growing threat from cyber security and the organisation's increasing reliance on the data in order to effectively regulate of the financial sector and ensure that relevant markets function well. Within the department, the C&IR Operational Assurance Team is responsible for the definition and provision of and integrated set of security and information assurance activities across the whole of the FCA. C&IR Operational Assurance will conduct security and data reviews, analysis and testing to confirm the appropriate application (whether through technology, process or behaviour) of the policies and the secure operation of the FCA's systems and the information and data thereon. What you will be doing (the role) * Manage the design, development, and implementation of data security strategy and policies across the organisation * Conduct risk assessments and audits to identify vulnerabilities and areas for improvement in data security practices * Collaborate with internal stakeholders to assess data security requirements for new projects and initiatives * Provide guidance and support to business units on data security best practices and compliance requirements * Monitor and analyse data security incidents, investigate root causes, and implement corrective actions as necessary * Lead Data Loss Protection (DLP) rule development life cycle including policy development, response rules, and maintenance * Acts as the subject matter expert for a DLP domain, producing knowledge transfer materials, and dealing with complex internal and external stakeholder queries * Develop and enforce security controls for cloud-based infrastructure in alignment with enterprise requirements What you will get from the role * Being part of a multi-disciplinary team that is strategically important to the mission of the FCA * Influence the strategic direction of information compliance and resilience at the FCA * Work in an environment that encourages learning and collaboration within all areas of Cyber and Information Security * Opportunity to develop and mature the information assurance control framework through leadership and direction, driving values and behaviours to ensure alignment and commitment between key stakeholders and the wider business Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role. * Proven experience of Data Loss Prevention technologies (Network, Email, Endpoint, etc.) and processes * Demonstrable evidence of performing technical assessments and audits of information and data repositories, such as M365, as well as auditing IT processes * Experience of Information and Data Risk Management practices Essential * Proven background in security engineering, data protection, data life cycle management, data loss prevention or the supporting of these security solutions * Experience implementing policy modules for automation across industry standards including ISO27001 and GDPR * Working knowledge of Microsoft Purview functionality, ability to deliver the best business solution to ensure compliance across the Microsoft Office Suite of products * Hands-on involvement in the delivery and execution of more than one of the areas listed in the job description key responsibilities * Analytical and problem-solving skills, with the ability to identify and oversee mitigation of data security risks About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our senior associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
May 03, 2024
Full time
Job Description Data Security Analyst - Cyber & Information Resilience Salary: National ranging from £51,200 to £68,000 and London from £56,400 to £75,000 Eligibility of Security clearance is mandatory Are you interested in joining a team that will design and implement a data security strategy? The team/department The Cyber and Information Resilience (C&IR) Team is a department that has been formed to respond to the growing threat from cyber security and the organisation's increasing reliance on the data in order to effectively regulate of the financial sector and ensure that relevant markets function well. Within the department, the C&IR Operational Assurance Team is responsible for the definition and provision of and integrated set of security and information assurance activities across the whole of the FCA. C&IR Operational Assurance will conduct security and data reviews, analysis and testing to confirm the appropriate application (whether through technology, process or behaviour) of the policies and the secure operation of the FCA's systems and the information and data thereon. What you will be doing (the role) * Manage the design, development, and implementation of data security strategy and policies across the organisation * Conduct risk assessments and audits to identify vulnerabilities and areas for improvement in data security practices * Collaborate with internal stakeholders to assess data security requirements for new projects and initiatives * Provide guidance and support to business units on data security best practices and compliance requirements * Monitor and analyse data security incidents, investigate root causes, and implement corrective actions as necessary * Lead Data Loss Protection (DLP) rule development life cycle including policy development, response rules, and maintenance * Acts as the subject matter expert for a DLP domain, producing knowledge transfer materials, and dealing with complex internal and external stakeholder queries * Develop and enforce security controls for cloud-based infrastructure in alignment with enterprise requirements What you will get from the role * Being part of a multi-disciplinary team that is strategically important to the mission of the FCA * Influence the strategic direction of information compliance and resilience at the FCA * Work in an environment that encourages learning and collaboration within all areas of Cyber and Information Security * Opportunity to develop and mature the information assurance control framework through leadership and direction, driving values and behaviours to ensure alignment and commitment between key stakeholders and the wider business Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role. * Proven experience of Data Loss Prevention technologies (Network, Email, Endpoint, etc.) and processes * Demonstrable evidence of performing technical assessments and audits of information and data repositories, such as M365, as well as auditing IT processes * Experience of Information and Data Risk Management practices Essential * Proven background in security engineering, data protection, data life cycle management, data loss prevention or the supporting of these security solutions * Experience implementing policy modules for automation across industry standards including ISO27001 and GDPR * Working knowledge of Microsoft Purview functionality, ability to deliver the best business solution to ensure compliance across the Microsoft Office Suite of products * Hands-on involvement in the delivery and execution of more than one of the areas listed in the job description key responsibilities * Analytical and problem-solving skills, with the ability to identify and oversee mitigation of data security risks About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our senior associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
Solution Architect - Integration 75K- 100K Hybrid Working Model (London 2 / 3 Days Per Month) Enterprise Level Organisation Summary My client is a global facilities management company providing services like cleaning, security, catering, and waste management across various industries. Emphasizing sustainability and innovation, they offer tailored solutions for clients worldwide, ensuring safe and efficient environments while minimizing environmental impact. The Solution Architect will be responsible for the overarching technology architecture that enables business processes and data flows to connect in harmony with the end-to-end business architecture in a new fully automated digital business model. Key Responsibilities: Design, develop and maintain future state architectures, using documented business requirements, developing solution options, architecture documentation and managing the approval and sign off process. Ensure the designed architecture is maintained to a contemporary standard and reviewed regularly with colleagues across the IT organisation and business. Manage risks and issues associated with the architecture design process and escalate where necessary. Input to both the demand management process and Technical Design Authority (TDA) to govern project architecture deliverables. Lead the architecture and development governance community with a focus on the quality and longevity of solutions. Work with other architects, business analysts, project managers, PMO and other technology colleagues to ensure alignment of proposed solutions to both IT Strategy and Business Strategy, architecture standard and principles. Work with delivery partners and technology vendors to align detailed design and build activities to high-level architecture principles. Develop long-term relationships with colleagues, delivery partners and technology vendors. Technologies: SAP Success Factors, D365, Azure Integration Services, Azure logic Apps. M&A experience is essential. Experience integrating different applications and working on different business processes and systems.
May 03, 2024
Full time
Solution Architect - Integration 75K- 100K Hybrid Working Model (London 2 / 3 Days Per Month) Enterprise Level Organisation Summary My client is a global facilities management company providing services like cleaning, security, catering, and waste management across various industries. Emphasizing sustainability and innovation, they offer tailored solutions for clients worldwide, ensuring safe and efficient environments while minimizing environmental impact. The Solution Architect will be responsible for the overarching technology architecture that enables business processes and data flows to connect in harmony with the end-to-end business architecture in a new fully automated digital business model. Key Responsibilities: Design, develop and maintain future state architectures, using documented business requirements, developing solution options, architecture documentation and managing the approval and sign off process. Ensure the designed architecture is maintained to a contemporary standard and reviewed regularly with colleagues across the IT organisation and business. Manage risks and issues associated with the architecture design process and escalate where necessary. Input to both the demand management process and Technical Design Authority (TDA) to govern project architecture deliverables. Lead the architecture and development governance community with a focus on the quality and longevity of solutions. Work with other architects, business analysts, project managers, PMO and other technology colleagues to ensure alignment of proposed solutions to both IT Strategy and Business Strategy, architecture standard and principles. Work with delivery partners and technology vendors to align detailed design and build activities to high-level architecture principles. Develop long-term relationships with colleagues, delivery partners and technology vendors. Technologies: SAP Success Factors, D365, Azure Integration Services, Azure logic Apps. M&A experience is essential. Experience integrating different applications and working on different business processes and systems.
Solution Architect - Integration 75K- 100K Hybrid Working Model (London 2 / 3 Days Per Month) Enterprise Level Organisation Summary My client is a global facilities management company providing services like cleaning, security, catering, and waste management across various industries. Emphasizing sustainability and innovation, they offer tailored solutions for clients worldwide, ensuring safe and efficient environments while minimizing environmental impact. The Solution Architect will be responsible for the overarching technology architecture that enables business processes and data flows to connect in harmony with the end-to-end business architecture in a new fully automated digital business model. Key Responsibilities: Design, develop and maintain future state architectures, using documented business requirements, developing solution options, architecture documentation and managing the approval and sign off process. Ensure the designed architecture is maintained to a contemporary standard and reviewed regularly with colleagues across the IT organisation and business. Manage risks and issues associated with the architecture design process and escalate where necessary. Input to both the demand management process and Technical Design Authority (TDA) to govern project architecture deliverables. Lead the architecture and development governance community with a focus on the quality and longevity of solutions. Work with other architects, business analysts, project managers, PMO and other technology colleagues to ensure alignment of proposed solutions to both IT Strategy and Business Strategy, architecture standard and principles. Work with delivery partners and technology vendors to align detailed design and build activities to high-level architecture principles. Develop long-term relationships with colleagues, delivery partners and technology vendors. Technologies: SAP Success Factors, D365, Azure Integration Services, Azure logic Apps. M&A experience is essential. Experience working on several different applications. Experience doing high level solution architecture designs.
May 03, 2024
Full time
Solution Architect - Integration 75K- 100K Hybrid Working Model (London 2 / 3 Days Per Month) Enterprise Level Organisation Summary My client is a global facilities management company providing services like cleaning, security, catering, and waste management across various industries. Emphasizing sustainability and innovation, they offer tailored solutions for clients worldwide, ensuring safe and efficient environments while minimizing environmental impact. The Solution Architect will be responsible for the overarching technology architecture that enables business processes and data flows to connect in harmony with the end-to-end business architecture in a new fully automated digital business model. Key Responsibilities: Design, develop and maintain future state architectures, using documented business requirements, developing solution options, architecture documentation and managing the approval and sign off process. Ensure the designed architecture is maintained to a contemporary standard and reviewed regularly with colleagues across the IT organisation and business. Manage risks and issues associated with the architecture design process and escalate where necessary. Input to both the demand management process and Technical Design Authority (TDA) to govern project architecture deliverables. Lead the architecture and development governance community with a focus on the quality and longevity of solutions. Work with other architects, business analysts, project managers, PMO and other technology colleagues to ensure alignment of proposed solutions to both IT Strategy and Business Strategy, architecture standard and principles. Work with delivery partners and technology vendors to align detailed design and build activities to high-level architecture principles. Develop long-term relationships with colleagues, delivery partners and technology vendors. Technologies: SAP Success Factors, D365, Azure Integration Services, Azure logic Apps. M&A experience is essential. Experience working on several different applications. Experience doing high level solution architecture designs.
Power BI Developer Location: Remote, Hybrid, or On-site (Manchester HQ) Salary Range: £40,000 - £45,000 Extra Detail On Benefits: Pension, standard £, Vitality Healthcare, Annual Bonus, Matchable (Dating app for volunteering work) standard two days, 28 days holidays (the extra day from every year) Competitive salary and bonus package Clear steps and objectives to be able to grow and develop your career from Developer, Consultant to Principal Working with financially viable clients, ensuring long-term stability Brilliant working culture built around Friendliness, Informal environment, Flexible Working, Honesty, Ethics and Team About Our Client: Established in 2019, our client is a dynamic and rapidly expanding managed service provider specializing in the design, construction, and management of contemporary data platforms for a diverse client base. With a focus on technologies like Fivetran, DBT, and Snowflake, they're committed to propelling clients' data journeys forward. Their growth trajectory has been remarkable, thanks to an innovative approach and dedication to excellence. They're looking for a Power BI Developer to join their team and contribute to their mission of delivering superior data solutions. The Opportunity: Our client is seeking a Power BI Developer eager for a new challenge and ready to make a significant impact. This role is perfect for someone currently feeling unfulfilled in their BI position and looking for an opportunity to lead, innovate, and grow within a vibrant business environment. Key Responsibilities: Lead Power BI projects, managing all aspects from client engagement to UAT and project sign-off. Work on multiple projects simultaneously, delivering high-quality BI solutions. Collaborate within a POD structure alongside Data Architects, Data Engineers, and Business Analysts to deliver comprehensive client projects. Engage in continuous learning and development to stay at the forefront of BI technology and practices. What We Offer: A supportive and ambitious company culture that values personal growth and development. A laid-back yet focused work environment dedicated to delivering quality services to our clients. A competitive benefits package including Pension, Vitality Healthcare, Annual Bonus, and Matchable volunteering opportunities. Generous holiday allowance of 28 days plus an extra day for each year of service, with office closure during Christmas. Opportunities for remote, hybrid, or office-based work arrangements. A clear and objective tiering structure for promotions and salary increases, ensuring your hard work and achievements are recognised and rewarded. About You: Passionate about BI and data architecture, intensely wanting to lead and manage projects. Experienced working with multiple projects and technologies such as Power BI, Fivetran, DBT, and Snowflake. A team player who thrives in a collaborative environment but also possesses the independence to drive projects forward. Keen on personal and professional development, looking to grow within a company that values innovation and ambition. Join Us: If you're ready to take your BI career to the next level and contribute to a growing company with big ambitions, we'd love to hear from you. Our client offers a unique opportunity to be part of a startup culture without the associated risks, backed by a team of dedicated professionals and a clear vision for the future. Apply now to become part of our journey and help us shape the future of data management and analytics.
May 03, 2024
Full time
Power BI Developer Location: Remote, Hybrid, or On-site (Manchester HQ) Salary Range: £40,000 - £45,000 Extra Detail On Benefits: Pension, standard £, Vitality Healthcare, Annual Bonus, Matchable (Dating app for volunteering work) standard two days, 28 days holidays (the extra day from every year) Competitive salary and bonus package Clear steps and objectives to be able to grow and develop your career from Developer, Consultant to Principal Working with financially viable clients, ensuring long-term stability Brilliant working culture built around Friendliness, Informal environment, Flexible Working, Honesty, Ethics and Team About Our Client: Established in 2019, our client is a dynamic and rapidly expanding managed service provider specializing in the design, construction, and management of contemporary data platforms for a diverse client base. With a focus on technologies like Fivetran, DBT, and Snowflake, they're committed to propelling clients' data journeys forward. Their growth trajectory has been remarkable, thanks to an innovative approach and dedication to excellence. They're looking for a Power BI Developer to join their team and contribute to their mission of delivering superior data solutions. The Opportunity: Our client is seeking a Power BI Developer eager for a new challenge and ready to make a significant impact. This role is perfect for someone currently feeling unfulfilled in their BI position and looking for an opportunity to lead, innovate, and grow within a vibrant business environment. Key Responsibilities: Lead Power BI projects, managing all aspects from client engagement to UAT and project sign-off. Work on multiple projects simultaneously, delivering high-quality BI solutions. Collaborate within a POD structure alongside Data Architects, Data Engineers, and Business Analysts to deliver comprehensive client projects. Engage in continuous learning and development to stay at the forefront of BI technology and practices. What We Offer: A supportive and ambitious company culture that values personal growth and development. A laid-back yet focused work environment dedicated to delivering quality services to our clients. A competitive benefits package including Pension, Vitality Healthcare, Annual Bonus, and Matchable volunteering opportunities. Generous holiday allowance of 28 days plus an extra day for each year of service, with office closure during Christmas. Opportunities for remote, hybrid, or office-based work arrangements. A clear and objective tiering structure for promotions and salary increases, ensuring your hard work and achievements are recognised and rewarded. About You: Passionate about BI and data architecture, intensely wanting to lead and manage projects. Experienced working with multiple projects and technologies such as Power BI, Fivetran, DBT, and Snowflake. A team player who thrives in a collaborative environment but also possesses the independence to drive projects forward. Keen on personal and professional development, looking to grow within a company that values innovation and ambition. Join Us: If you're ready to take your BI career to the next level and contribute to a growing company with big ambitions, we'd love to hear from you. Our client offers a unique opportunity to be part of a startup culture without the associated risks, backed by a team of dedicated professionals and a clear vision for the future. Apply now to become part of our journey and help us shape the future of data management and analytics.
As the lead Security Risk Analyst, you will drive the strategic direction for the system level risk identification, management, and review for one of the most critical networks - the Operational Technology Services Network (OTSN). Ensuring new and changed standards grow the cyber security maturity of the organisation, are proportionate to the risk (in line with the ET's risk appetite & the NIS Regulation) and are in line with security & resilience strategies. Key accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence the security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers and the business Interpersonal, Supervisory or Management Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN / WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset lifecycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
May 03, 2024
Full time
As the lead Security Risk Analyst, you will drive the strategic direction for the system level risk identification, management, and review for one of the most critical networks - the Operational Technology Services Network (OTSN). Ensuring new and changed standards grow the cyber security maturity of the organisation, are proportionate to the risk (in line with the ET's risk appetite & the NIS Regulation) and are in line with security & resilience strategies. Key accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence the security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers and the business Interpersonal, Supervisory or Management Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN / WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset lifecycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
IT Cyber Security Analyst & Team Leader - CISSP or CySA+ or MSc Information Security Weymouth, Dorset, or London, South East UK or Stoke on Trent, Staffordshire 50,000pa + Hybrid & Flexi-Working & Training & Certifications Available Weymouth, Dorset, or London, South East UK, or Staffordshire + Hybrid and Flexible Working as Standard The Client: Are a well-known High St and Online retailer who are seeking a Senior IT Cyber Security Analyst who specialises in Microsoft / Wintel Servers and Virtualisation supporting a UK wide infrastructure. Objective: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security in delivering the Information Security service to the global business. You will lead all Cyber Security Operations function and be the first point of contact for technical information security related matters. Role Responsibilities: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security Act as the first point of action or escalation for the identification of security incidents and their investigation. Be responsible for the managed Security Operations Centre (SOC), Network Monitoring and Managed Detection and Response services and associated vendor relationships. Offer mentoring, advice and guidance to those in your Team Be the subject matter expert for technical security related queries, providing the Security Architect, IT Service and Delivery teams and business stakeholders with authoritative advice and defined security requirements. Be responsible for the Security Education and Awareness scheme. Ensure Cyber Security campaigns are conducted, and improvements implemented and ensure colleague queries around policies and requirements are appropriately answered in a timely manner. Be responsible for the Vulnerability Management process. Act on vulnerability information and conduct Cyber Security risk assessments and work with suppliers, partners, and internal teams to ensure security vulnerabilities are identified, assessed, and remediated in good time. Key Requirements you will need: In depth knowledge of Information Security concepts and principles, including cloud security capabilities. Experience with configuring and utilising security tooling, including SIEM, EDR, vulnerability scanners, CASB, network scanning, DLP. Hands-on IT experience with proven expertise in a previous Information Security role. Vendor management experience. A relevant intermediate or advanced Information Security based qualification (e.g. CISSP, CySA+, MSc Information Security) Ability to critically analyse information and make decisions based on judgement, knowledge, and experience. Business Knowledge: Knowledge of Retail and eCommerce is of great advantage but is not essential. Working knowledge of the Information Security elements of Data Protection regulations (e.g. GDPR, The Data Protection Act 2018) is essential. Knowledge of the NIST Cyber Security Framework is of advantage. Awareness of regulations that affect Retail, such as PCI DSS, is of great advantage but experience of maintaining compliance is not essential. CISSP or CySA+ or MSc Information Security Certifications will be advantageous. Call (phone number removed) today!
May 03, 2024
Full time
IT Cyber Security Analyst & Team Leader - CISSP or CySA+ or MSc Information Security Weymouth, Dorset, or London, South East UK or Stoke on Trent, Staffordshire 50,000pa + Hybrid & Flexi-Working & Training & Certifications Available Weymouth, Dorset, or London, South East UK, or Staffordshire + Hybrid and Flexible Working as Standard The Client: Are a well-known High St and Online retailer who are seeking a Senior IT Cyber Security Analyst who specialises in Microsoft / Wintel Servers and Virtualisation supporting a UK wide infrastructure. Objective: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security in delivering the Information Security service to the global business. You will lead all Cyber Security Operations function and be the first point of contact for technical information security related matters. Role Responsibilities: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security Act as the first point of action or escalation for the identification of security incidents and their investigation. Be responsible for the managed Security Operations Centre (SOC), Network Monitoring and Managed Detection and Response services and associated vendor relationships. Offer mentoring, advice and guidance to those in your Team Be the subject matter expert for technical security related queries, providing the Security Architect, IT Service and Delivery teams and business stakeholders with authoritative advice and defined security requirements. Be responsible for the Security Education and Awareness scheme. Ensure Cyber Security campaigns are conducted, and improvements implemented and ensure colleague queries around policies and requirements are appropriately answered in a timely manner. Be responsible for the Vulnerability Management process. Act on vulnerability information and conduct Cyber Security risk assessments and work with suppliers, partners, and internal teams to ensure security vulnerabilities are identified, assessed, and remediated in good time. Key Requirements you will need: In depth knowledge of Information Security concepts and principles, including cloud security capabilities. Experience with configuring and utilising security tooling, including SIEM, EDR, vulnerability scanners, CASB, network scanning, DLP. Hands-on IT experience with proven expertise in a previous Information Security role. Vendor management experience. A relevant intermediate or advanced Information Security based qualification (e.g. CISSP, CySA+, MSc Information Security) Ability to critically analyse information and make decisions based on judgement, knowledge, and experience. Business Knowledge: Knowledge of Retail and eCommerce is of great advantage but is not essential. Working knowledge of the Information Security elements of Data Protection regulations (e.g. GDPR, The Data Protection Act 2018) is essential. Knowledge of the NIST Cyber Security Framework is of advantage. Awareness of regulations that affect Retail, such as PCI DSS, is of great advantage but experience of maintaining compliance is not essential. CISSP or CySA+ or MSc Information Security Certifications will be advantageous. Call (phone number removed) today!
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
May 03, 2024
Full time
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Azure FinOps Analyst Salary: National ranging from £51,200 - £70,700 and London from £56,400 - £80,600 Job Location : London/Leeds/Edinburgh (Hybrid 40% Work from Office) The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting . Are you interested in joining a team at the forefront of operations, supporting all end users and partners in their day-to-day activities, and managing the FCA's end user services and associated suppliers? The team/department End User Compute provides change and run for a broad range of application and infrastructure services. We work in small cross functional, self-organising and autonomous teams, passionate about delivering value and having fun. What you will be doing (the role) The Azure FinOps Analyst sits in the End User Compute (EUC) Product Group and is responsible for monitoring Azure Cloud infrastructure and its usage, seeking to optimize value for the FCA. The role will drive FinOps best practices in the organization through education, standardization, and collaboration. The role will focus on monitoring and control, cost optimization and risk avoidance across the FCA's Azure estate. Key responsibilities include: Defining processes and delivering services in relation to product financial operations, monitoring costs to ensure adherence to standards and optimal configuration Proactively controlling costs and avoiding unnecessary and unexpected expenditure through the setting and enforcement of appropriate polices, processes and operational guardrails Building dashboards, forecasts and reporting on key metrics required to enable business-based decision making The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Experience in managing the cost/usage of Cloud infrastructure Experience in financial reporting and analysis Essential Knowledge of Azure Cloud concepts Role-specific know-how, transferrable skills, elements of core skills and behaviours that are essential to the role, referring to our Capability Framework as a source of information to help you design your criteria Proven experience in process optimization and Cloud cost and usage management Proficiency in financial modelling, budgeting, and forecasting, preferably using PowerBI Knowledge of Azure cloud concepts, Infrastructure as code, Azure Virtual devices, storage, networking, messaging, configuration, performance, and health. Azure account management, IAM, secrets, tagging and cost management, service catalogue and self-service concepts Security and compliance controls and tooling used by regulated enterprises, high availability and resiliency concepts for cloud infrastructure and applications Knowledge of and ability to make recommendations on FinOps tooling Highly analytical, able to take data from several sources and provide insight and analysis, seeking ways to improve upon reporting and data gathering Commercial acumen, able to interpret contracts and agreements with 3rd parties, identify opportunities for improvements to contractual terms to ensure best value and long-term relations with suppliers About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. Useful information Applications for this role close at 23:59 on 8th May 2024 This role is graded as Senior Associate - Regulatory The assessment process comprises a first stage technical interview to discuss your FinOps experience and knowledge of Azure Cloud concepts. This will be followed by a competency-based interview. The final stage is a fireside chat to enable you to ask any final questions and meet further members of the team. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
May 01, 2024
Full time
Azure FinOps Analyst Salary: National ranging from £51,200 - £70,700 and London from £56,400 - £80,600 Job Location : London/Leeds/Edinburgh (Hybrid 40% Work from Office) The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting . Are you interested in joining a team at the forefront of operations, supporting all end users and partners in their day-to-day activities, and managing the FCA's end user services and associated suppliers? The team/department End User Compute provides change and run for a broad range of application and infrastructure services. We work in small cross functional, self-organising and autonomous teams, passionate about delivering value and having fun. What you will be doing (the role) The Azure FinOps Analyst sits in the End User Compute (EUC) Product Group and is responsible for monitoring Azure Cloud infrastructure and its usage, seeking to optimize value for the FCA. The role will drive FinOps best practices in the organization through education, standardization, and collaboration. The role will focus on monitoring and control, cost optimization and risk avoidance across the FCA's Azure estate. Key responsibilities include: Defining processes and delivering services in relation to product financial operations, monitoring costs to ensure adherence to standards and optimal configuration Proactively controlling costs and avoiding unnecessary and unexpected expenditure through the setting and enforcement of appropriate polices, processes and operational guardrails Building dashboards, forecasts and reporting on key metrics required to enable business-based decision making The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Experience in managing the cost/usage of Cloud infrastructure Experience in financial reporting and analysis Essential Knowledge of Azure Cloud concepts Role-specific know-how, transferrable skills, elements of core skills and behaviours that are essential to the role, referring to our Capability Framework as a source of information to help you design your criteria Proven experience in process optimization and Cloud cost and usage management Proficiency in financial modelling, budgeting, and forecasting, preferably using PowerBI Knowledge of Azure cloud concepts, Infrastructure as code, Azure Virtual devices, storage, networking, messaging, configuration, performance, and health. Azure account management, IAM, secrets, tagging and cost management, service catalogue and self-service concepts Security and compliance controls and tooling used by regulated enterprises, high availability and resiliency concepts for cloud infrastructure and applications Knowledge of and ability to make recommendations on FinOps tooling Highly analytical, able to take data from several sources and provide insight and analysis, seeking ways to improve upon reporting and data gathering Commercial acumen, able to interpret contracts and agreements with 3rd parties, identify opportunities for improvements to contractual terms to ensure best value and long-term relations with suppliers About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. Useful information Applications for this role close at 23:59 on 8th May 2024 This role is graded as Senior Associate - Regulatory The assessment process comprises a first stage technical interview to discuss your FinOps experience and knowledge of Azure Cloud concepts. This will be followed by a competency-based interview. The final stage is a fireside chat to enable you to ask any final questions and meet further members of the team. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: The purpose of this role is to support and lead components of the project team in the role of a senior business analyst. The Senior Business Analyst will be responsible for the successful delivery of key analytical deliverables such as the analysis needed for a business case, the business and technical requirements specifications, change management and the testing alignment needed to deliver on the relevant project / workstream objectives. The output of the workstream will feed directly into the overall so will require close co-operation with the leaders of those workstreams. The Senior Business Analyst will need to take both a people and technical leadership role on the project, supporting the project manager in delivery and senior stakeholder engagement. Further, being considered an expert in analysis tools and techniques as well as mentoring team members in the delivery of high-quality business analysis outcomes. Key responsibilities for this role: Provide leadership to the BAs on the programme, assisting with work allocation, quality assurance and being the first point of call for escalations regarding the analysis work components. Support the development of a business case and associated operating model for a project/programme or portfolio. Support the Project/Programme Manager in defining the benefits definition and associated realisation management. Produce requirements (including epics and user stories), perform interviews, analysis documents, run workshops (at a strategic level that includes complex business problems) define or record business process, prototyping scenarios, data analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal parties to analyse information needs, functional requirements, existing capabilities and feasibility, with the objective of delivering a clear implementation framework. Be a self-starter who can work independently and with users to define concepts and under direction of the project /programme manager. Drive and challenge project team members on their assumptions of how they will successfully execute their plans. Leverage strong analytical skills required to gain a thorough understanding of how to interpret customer business needs and translate them into applicable operational requirements. Collaborate with implementation teams and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Ensure that technology build is completed to specifications, and drives testing of system elements of the operating model. Compile key external facing documents such as Service Level Agreements and work with the external managers to manage and review 3rd party analysis deliverables, focusing on quality and relevance to the project. Work with the product business teams to lead operational readiness. Ensure that there is a plan and that business is ready to adopt the new solution. Ensure the overall solution is valid and is in accordance to the agreed objectives and expectations set by the project and programme. Align the test planning with the test and project manager. Take responsibility for training documentation preparation. Key Skills, Competencies & Experience: Skills and Competencies Ability to engage both business and technology stakeholders, to C-suite and executive level. Ability to drive the strategic business and technical requirements definition across large projects and programmes. Strong facilitation skills to elicit information from key stakeholders internally and externally. Ability to tailor and present complex data to different stakeholders. Confident and effective communicator (both written and verbal) across all levels of the organisation. Passionate about developing a work environment that embraces and values diversity. Well-developed understanding and practical application of business feasibility assessments. Deep understanding of business analysis tools, techniques and standards to drive the highest quality user documentation, impact assessments and cost benefits analysis. Advanced process mapping and design skills, including facilitation of process improvement. Ability to expertly apply multiple approaches and techniques, in order to lead data analysis. Creative thinking to contribute to the overall solution design. Proven and demonstrable analytical and problem-solving skills essential, with the ability to think laterally and generate creative solutions. Ability to identify benefits and support their realisation. Ability to align business solution outcomes to overall corporate strategy requirements. Excellent MS Office skills, particularly with MS Excel and Visio. Advanced knowledge of Agile and associated ceremonies. Excellent organisational and prioritisation skills with a keen attention to detail and ability to manage multiple deliverables, with complexity. Ability to support the test strategy to ensure alignment to project and programme outcomes. Support the system training and change management strategy. Strong risk mindset to support the project manager in risk identification and mitigation proposals. Experience: Highly experienced BA with proven track record in successful delivery Proactive and delivery focused with excellent communication skills. Transformation and project delivery experience We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
May 01, 2024
Full time
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: The purpose of this role is to support and lead components of the project team in the role of a senior business analyst. The Senior Business Analyst will be responsible for the successful delivery of key analytical deliverables such as the analysis needed for a business case, the business and technical requirements specifications, change management and the testing alignment needed to deliver on the relevant project / workstream objectives. The output of the workstream will feed directly into the overall so will require close co-operation with the leaders of those workstreams. The Senior Business Analyst will need to take both a people and technical leadership role on the project, supporting the project manager in delivery and senior stakeholder engagement. Further, being considered an expert in analysis tools and techniques as well as mentoring team members in the delivery of high-quality business analysis outcomes. Key responsibilities for this role: Provide leadership to the BAs on the programme, assisting with work allocation, quality assurance and being the first point of call for escalations regarding the analysis work components. Support the development of a business case and associated operating model for a project/programme or portfolio. Support the Project/Programme Manager in defining the benefits definition and associated realisation management. Produce requirements (including epics and user stories), perform interviews, analysis documents, run workshops (at a strategic level that includes complex business problems) define or record business process, prototyping scenarios, data analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal parties to analyse information needs, functional requirements, existing capabilities and feasibility, with the objective of delivering a clear implementation framework. Be a self-starter who can work independently and with users to define concepts and under direction of the project /programme manager. Drive and challenge project team members on their assumptions of how they will successfully execute their plans. Leverage strong analytical skills required to gain a thorough understanding of how to interpret customer business needs and translate them into applicable operational requirements. Collaborate with implementation teams and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Ensure that technology build is completed to specifications, and drives testing of system elements of the operating model. Compile key external facing documents such as Service Level Agreements and work with the external managers to manage and review 3rd party analysis deliverables, focusing on quality and relevance to the project. Work with the product business teams to lead operational readiness. Ensure that there is a plan and that business is ready to adopt the new solution. Ensure the overall solution is valid and is in accordance to the agreed objectives and expectations set by the project and programme. Align the test planning with the test and project manager. Take responsibility for training documentation preparation. Key Skills, Competencies & Experience: Skills and Competencies Ability to engage both business and technology stakeholders, to C-suite and executive level. Ability to drive the strategic business and technical requirements definition across large projects and programmes. Strong facilitation skills to elicit information from key stakeholders internally and externally. Ability to tailor and present complex data to different stakeholders. Confident and effective communicator (both written and verbal) across all levels of the organisation. Passionate about developing a work environment that embraces and values diversity. Well-developed understanding and practical application of business feasibility assessments. Deep understanding of business analysis tools, techniques and standards to drive the highest quality user documentation, impact assessments and cost benefits analysis. Advanced process mapping and design skills, including facilitation of process improvement. Ability to expertly apply multiple approaches and techniques, in order to lead data analysis. Creative thinking to contribute to the overall solution design. Proven and demonstrable analytical and problem-solving skills essential, with the ability to think laterally and generate creative solutions. Ability to identify benefits and support their realisation. Ability to align business solution outcomes to overall corporate strategy requirements. Excellent MS Office skills, particularly with MS Excel and Visio. Advanced knowledge of Agile and associated ceremonies. Excellent organisational and prioritisation skills with a keen attention to detail and ability to manage multiple deliverables, with complexity. Ability to support the test strategy to ensure alignment to project and programme outcomes. Support the system training and change management strategy. Strong risk mindset to support the project manager in risk identification and mitigation proposals. Experience: Highly experienced BA with proven track record in successful delivery Proactive and delivery focused with excellent communication skills. Transformation and project delivery experience We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Data Protection Analyst Glasgow or Reading Hybrid working (2 days/week in office) 06 months contract As part of the Data Protection team, the Data Protection Associate will provide support to facilitate client's compliance framework, including policies, processes, procedures and controls, in place to operate in line with its legal and regulatory obligations in relation to data protection. There is a requirement to work on rota across weekends and bank holidays Purpose of Role. Work through the increased number of Data Subject Access requests (DSARs) and Data Breach Reports that have arisen from fraud cases. The client has seen a large increase in the number of people requesting DSARs and as such require someone to come in and help with collecting all the data, which will mainly be bills, and web chats (cases that are more complicated will be escalated to a specialist team) Must have worked with DSARs in a B2C environment Job Description Assist the DPO and Deputy DPO in the development of appropriate policies and help influence key stakeholders to buy in to the policies, identifying and addressing gaps in compliance. Conduct GDPR compliance reviews with the DPO / Deputy DPO. Oversee and manage the public facing customer communication inbox, tracking activity, escalating issues and overseeing the successful completion of associated tasks. Oversee the subject access request process and individual rights, supporting government liaison team in the effective and ongoing delivery of individuals rights. Support the DPO with the management of data breach prevention in the event of non-compliance. Ensure breaches are adequately controlled, escalated and addressed. Manage and oversee recording and mitigating any identified risk/non-compliance. Collaborate with the wider Risk and Compliance Team supporting ongoing team activity and developing team knowledge on GDPR. Maintain a DP knowledge base on the intranet. Liaise with customers where necessary or required. Qualifications Excellent organisational skills. Strong communication and interpersonal skills are essential; a people person skilled at building and maintaining relationships both internally and externally. Strong analytical and guidance/report writing skills - ability to perform detailed analysis and write clear concise reports and advisory briefs. Proven ability to implement change and manage processes. To apply for the Data Protection Associate please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
May 01, 2024
Contractor
Data Protection Analyst Glasgow or Reading Hybrid working (2 days/week in office) 06 months contract As part of the Data Protection team, the Data Protection Associate will provide support to facilitate client's compliance framework, including policies, processes, procedures and controls, in place to operate in line with its legal and regulatory obligations in relation to data protection. There is a requirement to work on rota across weekends and bank holidays Purpose of Role. Work through the increased number of Data Subject Access requests (DSARs) and Data Breach Reports that have arisen from fraud cases. The client has seen a large increase in the number of people requesting DSARs and as such require someone to come in and help with collecting all the data, which will mainly be bills, and web chats (cases that are more complicated will be escalated to a specialist team) Must have worked with DSARs in a B2C environment Job Description Assist the DPO and Deputy DPO in the development of appropriate policies and help influence key stakeholders to buy in to the policies, identifying and addressing gaps in compliance. Conduct GDPR compliance reviews with the DPO / Deputy DPO. Oversee and manage the public facing customer communication inbox, tracking activity, escalating issues and overseeing the successful completion of associated tasks. Oversee the subject access request process and individual rights, supporting government liaison team in the effective and ongoing delivery of individuals rights. Support the DPO with the management of data breach prevention in the event of non-compliance. Ensure breaches are adequately controlled, escalated and addressed. Manage and oversee recording and mitigating any identified risk/non-compliance. Collaborate with the wider Risk and Compliance Team supporting ongoing team activity and developing team knowledge on GDPR. Maintain a DP knowledge base on the intranet. Liaise with customers where necessary or required. Qualifications Excellent organisational skills. Strong communication and interpersonal skills are essential; a people person skilled at building and maintaining relationships both internally and externally. Strong analytical and guidance/report writing skills - ability to perform detailed analysis and write clear concise reports and advisory briefs. Proven ability to implement change and manage processes. To apply for the Data Protection Associate please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Data Protection Analyst - DSAR 6 month contract Glasgow or Reading As part of the Data Protection team, the Data Protection Analyst - DSAR will provide support to facilitate our compliance framework, including policies, processes, procedures and controls, in place to operate in line with its legal and regulatory obligations in relation to data protection. Responsibilities of the Data Protection Analyst - DSAR include: Assist the DPO and Deputy DPO in the development of appropriate policies and help influence key stakeholders to buy in to the policies, identifying and addressing gaps in compliance. Conduct GDPR compliance reviews with the DPO / Deputy DPO. Oversee and manage the public facing customer communication inbox, tracking activity, escalating issues and overseeing the successful completion of associated tasks. Oversee the subject access request process and individual rights, supporting government liaison team in the effective and ongoing delivery of individuals rights. Support the DPO with the management of data breach prevention in the event of non-compliance. Ensure breaches are adequately controlled, escalated and addressed. Manage and oversee recording and mitigating any identified risk/non-compliance. Collaborate with the wider Risk and Compliance Team supporting ongoing team activity and developing team knowledge on GDPR. Maintain a DP knowledge base on the intranet. Liaise with customers where necessary or required. The successful Data Protection Analyst - DSAR will have: Excellent organisational skills. Strong communication and interpersonal skills are essential; a people person skilled at building and maintaining relationships both internally and externally. Strong analytical and guidance/report writing skills - ability to perform detailed analysis and write clear concise reports and advisory briefs. Proven ability to implement change and manage processes. To apply for the Data Protection Analyst - DSAR please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
May 01, 2024
Contractor
Data Protection Analyst - DSAR 6 month contract Glasgow or Reading As part of the Data Protection team, the Data Protection Analyst - DSAR will provide support to facilitate our compliance framework, including policies, processes, procedures and controls, in place to operate in line with its legal and regulatory obligations in relation to data protection. Responsibilities of the Data Protection Analyst - DSAR include: Assist the DPO and Deputy DPO in the development of appropriate policies and help influence key stakeholders to buy in to the policies, identifying and addressing gaps in compliance. Conduct GDPR compliance reviews with the DPO / Deputy DPO. Oversee and manage the public facing customer communication inbox, tracking activity, escalating issues and overseeing the successful completion of associated tasks. Oversee the subject access request process and individual rights, supporting government liaison team in the effective and ongoing delivery of individuals rights. Support the DPO with the management of data breach prevention in the event of non-compliance. Ensure breaches are adequately controlled, escalated and addressed. Manage and oversee recording and mitigating any identified risk/non-compliance. Collaborate with the wider Risk and Compliance Team supporting ongoing team activity and developing team knowledge on GDPR. Maintain a DP knowledge base on the intranet. Liaise with customers where necessary or required. The successful Data Protection Analyst - DSAR will have: Excellent organisational skills. Strong communication and interpersonal skills are essential; a people person skilled at building and maintaining relationships both internally and externally. Strong analytical and guidance/report writing skills - ability to perform detailed analysis and write clear concise reports and advisory briefs. Proven ability to implement change and manage processes. To apply for the Data Protection Analyst - DSAR please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Purpose of Role: The IT Business Analyst will report to the Head of I.T. and will provide direct support to our clients sites, both in Coventry and North America. This role will be a business facing role, liaising with business teams to support all enterprise applications and delivery of reporting requirements, data analysis and projects. The Business Analyst will actively support / manage all aspects of business requirements. Main Duties and Responsibilities: Define, plan and implement problem solving and process improvements. 1st and 2nd line support of Oracle Cloud ERP solution. Manage and deliver small & medium sized IT projects. Support business application portfolio to drive standardization & simplification. Develop reports and dashboards to support measurement of performance KPI s and decision making Analysis and manipulation of data using SQL, VBA and other scripting tool sets. Collaborate with the various departments throughout the organisation to determine requirements for upcoming projects. Collate and document requirement analysis using interviews, meeting/workshops, surveys, site visits, and task and workflow analysis. Exercise judgment to document/present available options to the stakeholders and make recommendations based on financial, resource, and technological considerations. Ensure that colleagues, customers and stakeholders have a clear view of progress, issues, risks and interdependencies relating to operational plans and projects. Build and maintain effective working relationships Liase with 3rd party support vendors and group I.T. Support Enterprise application configuration change requirements The above list reflects the core duties and responsibilities associated with the role. It is not intended to be an exhaustive list. Due to the changing nature/priorities of our business you will, from time to time be required to undertake other responsibilities/activities of a similar nature that fall within your capabilities. Person Specification Education and Training Relevant degree Equivalent experience Experience Knowledge of Oracle Cloud ERP Experience in a Business Analyst or comparable role. Knowledge of ERP and/or financial systems. Experience of using Industry Standard BI tools. Business Process Flows design & implementation experience required. Demonstrated analytical and basic project management skills, including a thorough understanding of how to interpret/translate business requirements. Experience of working on multiple projects with competing deadlines. Key Skills Oracle Fusion Cloud Experience Oracle BI reporting Strong analytical skills. Presentation skills. Use of SQL, VBA and other scripting tool sets Excellent communication and relationship skills at all levels Problem solving & delivering results. Personal qualities/ behaviours Ability to work in an environment that is fluid with changing priorities. Results Orientated.
May 01, 2024
Full time
Purpose of Role: The IT Business Analyst will report to the Head of I.T. and will provide direct support to our clients sites, both in Coventry and North America. This role will be a business facing role, liaising with business teams to support all enterprise applications and delivery of reporting requirements, data analysis and projects. The Business Analyst will actively support / manage all aspects of business requirements. Main Duties and Responsibilities: Define, plan and implement problem solving and process improvements. 1st and 2nd line support of Oracle Cloud ERP solution. Manage and deliver small & medium sized IT projects. Support business application portfolio to drive standardization & simplification. Develop reports and dashboards to support measurement of performance KPI s and decision making Analysis and manipulation of data using SQL, VBA and other scripting tool sets. Collaborate with the various departments throughout the organisation to determine requirements for upcoming projects. Collate and document requirement analysis using interviews, meeting/workshops, surveys, site visits, and task and workflow analysis. Exercise judgment to document/present available options to the stakeholders and make recommendations based on financial, resource, and technological considerations. Ensure that colleagues, customers and stakeholders have a clear view of progress, issues, risks and interdependencies relating to operational plans and projects. Build and maintain effective working relationships Liase with 3rd party support vendors and group I.T. Support Enterprise application configuration change requirements The above list reflects the core duties and responsibilities associated with the role. It is not intended to be an exhaustive list. Due to the changing nature/priorities of our business you will, from time to time be required to undertake other responsibilities/activities of a similar nature that fall within your capabilities. Person Specification Education and Training Relevant degree Equivalent experience Experience Knowledge of Oracle Cloud ERP Experience in a Business Analyst or comparable role. Knowledge of ERP and/or financial systems. Experience of using Industry Standard BI tools. Business Process Flows design & implementation experience required. Demonstrated analytical and basic project management skills, including a thorough understanding of how to interpret/translate business requirements. Experience of working on multiple projects with competing deadlines. Key Skills Oracle Fusion Cloud Experience Oracle BI reporting Strong analytical skills. Presentation skills. Use of SQL, VBA and other scripting tool sets Excellent communication and relationship skills at all levels Problem solving & delivering results. Personal qualities/ behaviours Ability to work in an environment that is fluid with changing priorities. Results Orientated.
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Production Services Application Support to join our Markets Technology Production Services team. This role is located in Manchester, England - HYBRID. In this role, you'll make an impact in the following ways: Work closely with the Bank of New York Mellon Execution Services business and technology development teams to administer and support trading applications and workflows across asset classes. Build, manage and cultivate relationships with all internal and external trading technology stakeholders and departments, including, front office sales and trading, middle office and operations, compliance as well as external technology providers to the firm. Learn and improve critical business functions through the use and support of Execution Trading technology developed and deployed at the firm along the market making workflow, including, securities pricing, offerings, trade execution, trade capture and straight through processing to downstream systems. Investigate, manage and drive solutions to technological issues for our business partners to provide top tier service, timely restoration and response times for our partners. Manage and provide production oversight and control functions to improve stability and awareness of all changes to the trading technology environment. Learn and participate in the development, deployment and utilization of various monitoring systems to improve issue visibility and provide proactive high-quality support. Work and collaborate as part of a dynamic and fast paced global team to support an international business across all three major regions including New York, London and Singapore. Support technology workflows to facilitate Execution Services for our clients and portfolio managers. Support and monitor daily business critical batch processes to ensure quality and delivery. To be successful in this role, we're seeking the following: Experience, entry level, eager to gain hands-on experience in the Production Services in a professional Financial Services Trading environment. Possess good organizational skills and a keen attention to detail to anticipate any potential issues. High sense of urgency as it pertains to business needs, ability to multitask and work in a high input environment. Experience in Automation improvements (Scripting, DevOps). Good technical knowledge in supporting Java, .Net, Unix Shell script, Datawarehouse based applications. Strong hands-on experience in UNIX and Scripting knowledge (python, shell). Working knowledge of SQL Databases & basic network configuration. Willingness to work in shifts and weekends on a rotational basis. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:
May 01, 2024
Full time
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Production Services Application Support to join our Markets Technology Production Services team. This role is located in Manchester, England - HYBRID. In this role, you'll make an impact in the following ways: Work closely with the Bank of New York Mellon Execution Services business and technology development teams to administer and support trading applications and workflows across asset classes. Build, manage and cultivate relationships with all internal and external trading technology stakeholders and departments, including, front office sales and trading, middle office and operations, compliance as well as external technology providers to the firm. Learn and improve critical business functions through the use and support of Execution Trading technology developed and deployed at the firm along the market making workflow, including, securities pricing, offerings, trade execution, trade capture and straight through processing to downstream systems. Investigate, manage and drive solutions to technological issues for our business partners to provide top tier service, timely restoration and response times for our partners. Manage and provide production oversight and control functions to improve stability and awareness of all changes to the trading technology environment. Learn and participate in the development, deployment and utilization of various monitoring systems to improve issue visibility and provide proactive high-quality support. Work and collaborate as part of a dynamic and fast paced global team to support an international business across all three major regions including New York, London and Singapore. Support technology workflows to facilitate Execution Services for our clients and portfolio managers. Support and monitor daily business critical batch processes to ensure quality and delivery. To be successful in this role, we're seeking the following: Experience, entry level, eager to gain hands-on experience in the Production Services in a professional Financial Services Trading environment. Possess good organizational skills and a keen attention to detail to anticipate any potential issues. High sense of urgency as it pertains to business needs, ability to multitask and work in a high input environment. Experience in Automation improvements (Scripting, DevOps). Good technical knowledge in supporting Java, .Net, Unix Shell script, Datawarehouse based applications. Strong hands-on experience in UNIX and Scripting knowledge (python, shell). Working knowledge of SQL Databases & basic network configuration. Willingness to work in shifts and weekends on a rotational basis. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Function Overview: The role of Business Solutions is to provide an analysis, design and implementation capability within the COO Operations Change area for product launches and related change, ensuring that M&G Investment's operating models are robust, scalable and flexible. This involves scoping and assessing change across front, middle and back-office functions, working across internal and external stakeholders. Typically the team will work closely with colleagues from across the organisation such as Investment teams, Risk, Compliance, Technology and others. Role Overview: Reporting to the Business Solutions Design Lead, this role will be responsible for low-level design and implementation of operating model impacts working with the Business Solutions Design Lead through feasibility and ensuring that implementation runs according to any new operating models. This is a pivotal role that is able to both look-up into feasibility and assessment activities and manage the implementation of all aspects of the operating model. In this role you will; Decide how best to deliver and to use resources available to deliver the work; Deliver the work by providing deep expertise, skills and knowledge, typically supported by a professional qualification; Focus on delivering the work effectively and efficiently; Will have a strong network with peers across the Organisation. Key responsibilities for this role: Owns the end-to-end Operational Model analysis and impact to support the mandate/fund and responsibility for complex transition events. Ensures that scalability, operational risk and regulatory compliance are considered in the definition of the support model for any new mandate/fund launch Ensure that the Fund Manager and Client requirements for running the mandate are captured and understood, and the agreed model implemented. Responsibility for ensuring appropriate handover of new processes or operating models to Investment Operations. Responsibility for Client / TPA interaction on product change and client/fund onboarding activities. Responsibility for ensuring appropriate level of engagement with Investment Operations senior management: Covering status updates, capacity constraints, decisions on operating model changes. Maintains template library and up-to-date proformas, template, playbooks and blueprints, and works with Transition Analysts to keep track of new processes and codify these in the proformas / blueprints / playbooks Facilitates and supports set-up of complex configuration and requirements gather e.g. legal and compliance requirements as well as operational set-up across other areas of the business (e.g. Tax). Develops specialist knowledge and experience of complex product management events Perform end-to-end set-up and complete operational readiness (configuration) activities associated with both vanilla and complex product events (e.g. product launch, product maintenance, enhancement, and closures). Conduct testing of successful transition set-up and any new processes. Perform workflow configuration and maintenance in PowerApps, Power Automate and PowerBI, e.g. changing users, tasks, SLAs and amending dependencies. Maintain all static and reference data in the workflow tool that is required to deliver the product. Provide support for process improvement initiatives where workflow needs reconfiguration. Ensure procedures and risk / controls frameworks are complied with and kept up-to-date. Contribute to continuous improvement initiatives and ideas to ensure that processes remain standardised and efficient. Provide support and guidance to less experienced Implementation Analyst colleagues, through informal mentorship, on-the-job coaching and general performance guidance. Key Skills, Competencies & Experience: Skills and Competencies Proactive and delivery focused with excellent communication skills and organised approach to completing activities and deliverables Able to confidently present ideas in order to inform and influence leadership decisions Strong facilitation skills to elicit information from key stakeholders, both internally and externally Proven and demonstrable analytical and problem solving skills Ability to think laterally and generate creative solutions. Strong stakeholder management skills Proactive and delivery focused attitude. Ability to plan, co-ordinate, recognise and prioritise deadlines. Attention to detail, completing tasks accurately and in a timely manner. Ability to form and develop an effective network. Demonstrate a genuine interest in the Investment Management industry. Experience: End-to-end understanding of the asset management operating model, and knowledge of the products and instrument types, and clients managed Specialist knowledge of technical operational processes desirable Strong understanding of asset classes i.e. equities (public and private), fixed income (public and private), derivatives (ETDs and OTDs) and money markets Specialist knowledge of complex transition management events (e.g. complex markets, transitions, investment solutions) desirable Experience of developing working relationships and maintaining credibility with internal senior stakeholders IMC or professionally recognised qualifications are desirable Knowledge of the BRS Aladdin platform or similar Investment platforms. Knowledge of Regulatory environments and their implications on operating model set-up and delivery. Experience in delivering continuous improvements desirable, but not essential. Knowledge of PowerApps, Power Platform and Power BI is desirable. We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
May 01, 2024
Full time
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Function Overview: The role of Business Solutions is to provide an analysis, design and implementation capability within the COO Operations Change area for product launches and related change, ensuring that M&G Investment's operating models are robust, scalable and flexible. This involves scoping and assessing change across front, middle and back-office functions, working across internal and external stakeholders. Typically the team will work closely with colleagues from across the organisation such as Investment teams, Risk, Compliance, Technology and others. Role Overview: Reporting to the Business Solutions Design Lead, this role will be responsible for low-level design and implementation of operating model impacts working with the Business Solutions Design Lead through feasibility and ensuring that implementation runs according to any new operating models. This is a pivotal role that is able to both look-up into feasibility and assessment activities and manage the implementation of all aspects of the operating model. In this role you will; Decide how best to deliver and to use resources available to deliver the work; Deliver the work by providing deep expertise, skills and knowledge, typically supported by a professional qualification; Focus on delivering the work effectively and efficiently; Will have a strong network with peers across the Organisation. Key responsibilities for this role: Owns the end-to-end Operational Model analysis and impact to support the mandate/fund and responsibility for complex transition events. Ensures that scalability, operational risk and regulatory compliance are considered in the definition of the support model for any new mandate/fund launch Ensure that the Fund Manager and Client requirements for running the mandate are captured and understood, and the agreed model implemented. Responsibility for ensuring appropriate handover of new processes or operating models to Investment Operations. Responsibility for Client / TPA interaction on product change and client/fund onboarding activities. Responsibility for ensuring appropriate level of engagement with Investment Operations senior management: Covering status updates, capacity constraints, decisions on operating model changes. Maintains template library and up-to-date proformas, template, playbooks and blueprints, and works with Transition Analysts to keep track of new processes and codify these in the proformas / blueprints / playbooks Facilitates and supports set-up of complex configuration and requirements gather e.g. legal and compliance requirements as well as operational set-up across other areas of the business (e.g. Tax). Develops specialist knowledge and experience of complex product management events Perform end-to-end set-up and complete operational readiness (configuration) activities associated with both vanilla and complex product events (e.g. product launch, product maintenance, enhancement, and closures). Conduct testing of successful transition set-up and any new processes. Perform workflow configuration and maintenance in PowerApps, Power Automate and PowerBI, e.g. changing users, tasks, SLAs and amending dependencies. Maintain all static and reference data in the workflow tool that is required to deliver the product. Provide support for process improvement initiatives where workflow needs reconfiguration. Ensure procedures and risk / controls frameworks are complied with and kept up-to-date. Contribute to continuous improvement initiatives and ideas to ensure that processes remain standardised and efficient. Provide support and guidance to less experienced Implementation Analyst colleagues, through informal mentorship, on-the-job coaching and general performance guidance. Key Skills, Competencies & Experience: Skills and Competencies Proactive and delivery focused with excellent communication skills and organised approach to completing activities and deliverables Able to confidently present ideas in order to inform and influence leadership decisions Strong facilitation skills to elicit information from key stakeholders, both internally and externally Proven and demonstrable analytical and problem solving skills Ability to think laterally and generate creative solutions. Strong stakeholder management skills Proactive and delivery focused attitude. Ability to plan, co-ordinate, recognise and prioritise deadlines. Attention to detail, completing tasks accurately and in a timely manner. Ability to form and develop an effective network. Demonstrate a genuine interest in the Investment Management industry. Experience: End-to-end understanding of the asset management operating model, and knowledge of the products and instrument types, and clients managed Specialist knowledge of technical operational processes desirable Strong understanding of asset classes i.e. equities (public and private), fixed income (public and private), derivatives (ETDs and OTDs) and money markets Specialist knowledge of complex transition management events (e.g. complex markets, transitions, investment solutions) desirable Experience of developing working relationships and maintaining credibility with internal senior stakeholders IMC or professionally recognised qualifications are desirable Knowledge of the BRS Aladdin platform or similar Investment platforms. Knowledge of Regulatory environments and their implications on operating model set-up and delivery. Experience in delivering continuous improvements desirable, but not essential. Knowledge of PowerApps, Power Platform and Power BI is desirable. We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER (HYBRID). Overview The Technology Service Centre offers an opportunity to become part of a high performing team with a passion for technology, which is always seeking to improve, and where we have "Respect for Our Customers Time." We are aggressively using innovative techniques, exploring automation opportunities, and bridging the support improvement efforts within our expanding technology environments. Technology Service Centre - Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. The core goal is to provide Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors inclusive of a follow the sun support model (24x7x365) model. In this role, you'll make an impact in the following ways: Provide first line/SME technical support to all BNY Mellon Employees & Contractors Respond to requests for technical assistance via phone, chat and Self-Service WEB tickets Assist users with Password resets and unlocks Troubleshoot Microsoft Office/Outlook 2013/16/O365 Provide Smart Hands support assistance (where applicable) Remain current with support changes/ updates and adherence to the Company Policies and Incident Management process Remotely diagnose and troubleshoot PC, printer, telephone, mobile (where applicable), VPN and software issues Should possess knowledge about Virtual Desktops Infrastructure /Citrix environment. Research solutions using available knowledge base Advise users on appropriate action Log all inquiries and incidents as required Assign unresolved Incidents to appropriate support teams in a timely manner Responsible for ensuring incidents requiring urgent attention are escalated via the identified escalation management procedure To be successful in this role, we're seeking the following: Management Call Center support experience Associate's (or Bachelor's) degree in a related discipline or equivalent work experience required Previous technical desktop support experience, experience with MS Office Suite products, and customer service / soft skills experience Knowledge of PC hardware and software Flexibility in working hours Knowledge of call center metrics for operations support HDI Support Center Manager Certification (preferred but not required) Other IT Certifications, i.e., Microsoft (preferred but not required) Ability to make sound decisions in real time crisis Ability to follow set procedures and processes Excellent documentation skills Ability to work independently and/or in a team setting Experience in the securities or financial services industry is a plus Must have Ability to Multi-task and manage priorities with little supervision. Must have strong communications skills. Should work in Rotational shifts and national holidays. ITIL experience would be added advantage. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion, Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Forbes Blockchain 50 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
May 01, 2024
Full time
Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER (HYBRID). Overview The Technology Service Centre offers an opportunity to become part of a high performing team with a passion for technology, which is always seeking to improve, and where we have "Respect for Our Customers Time." We are aggressively using innovative techniques, exploring automation opportunities, and bridging the support improvement efforts within our expanding technology environments. Technology Service Centre - Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. The core goal is to provide Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors inclusive of a follow the sun support model (24x7x365) model. In this role, you'll make an impact in the following ways: Provide first line/SME technical support to all BNY Mellon Employees & Contractors Respond to requests for technical assistance via phone, chat and Self-Service WEB tickets Assist users with Password resets and unlocks Troubleshoot Microsoft Office/Outlook 2013/16/O365 Provide Smart Hands support assistance (where applicable) Remain current with support changes/ updates and adherence to the Company Policies and Incident Management process Remotely diagnose and troubleshoot PC, printer, telephone, mobile (where applicable), VPN and software issues Should possess knowledge about Virtual Desktops Infrastructure /Citrix environment. Research solutions using available knowledge base Advise users on appropriate action Log all inquiries and incidents as required Assign unresolved Incidents to appropriate support teams in a timely manner Responsible for ensuring incidents requiring urgent attention are escalated via the identified escalation management procedure To be successful in this role, we're seeking the following: Management Call Center support experience Associate's (or Bachelor's) degree in a related discipline or equivalent work experience required Previous technical desktop support experience, experience with MS Office Suite products, and customer service / soft skills experience Knowledge of PC hardware and software Flexibility in working hours Knowledge of call center metrics for operations support HDI Support Center Manager Certification (preferred but not required) Other IT Certifications, i.e., Microsoft (preferred but not required) Ability to make sound decisions in real time crisis Ability to follow set procedures and processes Excellent documentation skills Ability to work independently and/or in a team setting Experience in the securities or financial services industry is a plus Must have Ability to Multi-task and manage priorities with little supervision. Must have strong communications skills. Should work in Rotational shifts and national holidays. ITIL experience would be added advantage. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion, Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Forbes Blockchain 50 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
eDiscovery Analyst THE ROLE You will deliver innovative, technology focused solutions throughout the disputes and investigations processes. You must have a good understanding of the EDRM model and solid eDiscovery (right hand side) experience. Experience of various technologies that can be used within the project lifecycle. You will learn from senior colleagues the technical aspects of the platforms that the company uses, they will be technical e-Disclosure specialists and you will work together to implement fit-for-purpose project workflows and ensure their eDisclosure Service Providers deliver first class service. You will ensure the overall provision of high quality services and build the reputation of the eDiscovery function both internally and externally. You must be enthusiastic and inquisitive about the use of technology and have a willingness to quickly learn and master different forms/applications of technology. You must also have the independent thinking and inner motivation to keep up to date with industry advancements. This is a challenging but enjoyable role and limited travel may be required from time to time KEY RESPONSIBILITIES To deliver services to the Disputes and Investigations, Competition, and, Corporate groups Work collaboratively with associates and the eDisclosure team, utilising technology wherever possible Work with eDisclosure Service Providers to ensure they are providing access to advanced technology and delivering a quality service Work on eDisclosure projects. To work with paralegals in creating and managing project documentation To work with colleagues to provide frontline technical and operational support for document review and data management platforms To work with a team of e-Disclosure specialists and paralegals To provide document review platform support to fee earners To manage and QC document productions To review and recommend technology solutions that may benefit the firm This role will involve supporting senior in-house eDiscovery specialists alongside eDiscovery service providers. To work under the direction of the Managers/Seniors To work with Managers to develop project management plans To take the lead on individual cases, reporting to and updating Managers/Senior Executives on a regular basis. To assist in the preparation of presentations to internal and external audiences System implementation and support To assist and enable internal stakeholders to work effectively with relevant IT systems for handling case-related information Document review software expertise To work with Third-Party Partners To advise on eDiscovery processes and protocols These responsibilities outlined above cannot fully encompass all tasks that may be required. SKILLS/EXPERIENCE A solid understanding of eDiscovery Technology and its application including full knowledge of EDRM model Experience in an appropriate level in the eDiscovery or technical client data field Able to work collaboratively and to build strong business relationships with internal and external contacts Excellent interpersonal and communication skills Direct technical experience with industry leading tools such as Relativity, Axcelerate, Reveal/Brainspace, Everlaw, Nuix etc. Excellent proven organisational skills Keeping fully up to speed with technical and professional developments in your field Able to interpret a range of data to identify trends and critical issues, track performance or report on progress Able to provide sound advice and recommendations on complex or ambiguous issues Highly personally responsive and helpful in response to issues and problems Able to make complex technical information accessible, understandable and engaging Proactive in discussions Able to lead and manage people An understanding of the legal framework of eDiscovery, existing protocols, practices and relevant legal standards id desirable Academic legal training or experience as a legal practitioner is desirable Experience related to eDiscovery and other Litigation Support processes is desirable Experience of supervising more junior staff Proficiency in MS Windows and MS Office Applications Financial management skills are desirable About Brimstone Consulting : We specialise in finding highly qualified staff in the following areas: Forensic Accounting & Fraud - (AML/CTF, Investigation, CFE's etc.); Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics- (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance; IT- (full SDLC- BA's PM's , Architects, Developers etc.); Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients' specifications. We may store applications in our cloud storage facilities that may include dropbox. end
May 01, 2024
Full time
eDiscovery Analyst THE ROLE You will deliver innovative, technology focused solutions throughout the disputes and investigations processes. You must have a good understanding of the EDRM model and solid eDiscovery (right hand side) experience. Experience of various technologies that can be used within the project lifecycle. You will learn from senior colleagues the technical aspects of the platforms that the company uses, they will be technical e-Disclosure specialists and you will work together to implement fit-for-purpose project workflows and ensure their eDisclosure Service Providers deliver first class service. You will ensure the overall provision of high quality services and build the reputation of the eDiscovery function both internally and externally. You must be enthusiastic and inquisitive about the use of technology and have a willingness to quickly learn and master different forms/applications of technology. You must also have the independent thinking and inner motivation to keep up to date with industry advancements. This is a challenging but enjoyable role and limited travel may be required from time to time KEY RESPONSIBILITIES To deliver services to the Disputes and Investigations, Competition, and, Corporate groups Work collaboratively with associates and the eDisclosure team, utilising technology wherever possible Work with eDisclosure Service Providers to ensure they are providing access to advanced technology and delivering a quality service Work on eDisclosure projects. To work with paralegals in creating and managing project documentation To work with colleagues to provide frontline technical and operational support for document review and data management platforms To work with a team of e-Disclosure specialists and paralegals To provide document review platform support to fee earners To manage and QC document productions To review and recommend technology solutions that may benefit the firm This role will involve supporting senior in-house eDiscovery specialists alongside eDiscovery service providers. To work under the direction of the Managers/Seniors To work with Managers to develop project management plans To take the lead on individual cases, reporting to and updating Managers/Senior Executives on a regular basis. To assist in the preparation of presentations to internal and external audiences System implementation and support To assist and enable internal stakeholders to work effectively with relevant IT systems for handling case-related information Document review software expertise To work with Third-Party Partners To advise on eDiscovery processes and protocols These responsibilities outlined above cannot fully encompass all tasks that may be required. SKILLS/EXPERIENCE A solid understanding of eDiscovery Technology and its application including full knowledge of EDRM model Experience in an appropriate level in the eDiscovery or technical client data field Able to work collaboratively and to build strong business relationships with internal and external contacts Excellent interpersonal and communication skills Direct technical experience with industry leading tools such as Relativity, Axcelerate, Reveal/Brainspace, Everlaw, Nuix etc. Excellent proven organisational skills Keeping fully up to speed with technical and professional developments in your field Able to interpret a range of data to identify trends and critical issues, track performance or report on progress Able to provide sound advice and recommendations on complex or ambiguous issues Highly personally responsive and helpful in response to issues and problems Able to make complex technical information accessible, understandable and engaging Proactive in discussions Able to lead and manage people An understanding of the legal framework of eDiscovery, existing protocols, practices and relevant legal standards id desirable Academic legal training or experience as a legal practitioner is desirable Experience related to eDiscovery and other Litigation Support processes is desirable Experience of supervising more junior staff Proficiency in MS Windows and MS Office Applications Financial management skills are desirable About Brimstone Consulting : We specialise in finding highly qualified staff in the following areas: Forensic Accounting & Fraud - (AML/CTF, Investigation, CFE's etc.); Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics- (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance; IT- (full SDLC- BA's PM's , Architects, Developers etc.); Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients' specifications. We may store applications in our cloud storage facilities that may include dropbox. end
Red Snapper Recruitment are recruiting for a Data Analyst on behalf of Jersey Financial Services Commission (JFSC). JFSC are responsible for regulating, developing, and supervising Jersey's financial services industry for AML/CFT/CPF (Anti-Money Laundering, Combating the Financing of Terrorism & Countering Proliferation Financing). The successful candidate will join the JFSC at a key stage in its development, as it seeks to play an enhanced role in the continued success of Jersey as a highly regarded International Financial Centre. The Systems and Data team is responsible for targeting and exploiting synergies between the JFSC's data, systems, regulated entities, and Registry customers to empower Jersey's financial industry. By providing our staff and customers with business-enabling data and systems that are easy to access, compliance will be easier for industry to achieve, and effectiveness will be easier for the JFSC to demonstrate - enhancing business integrity and supporting the JFSC in fulfilling its primary purpose. Location: St. Helier, Jersey Salary: £47,978 - £53,060 Vacancy type : Permanent Hours: Full time, 35 hours per week (Hybrid) Main duties and responsibilities Effective engagement and collaboration with key stakeholders resulting in adequate understanding of data usage and reporting requirements. Proficient use of Microsoft technologies including Fabric, T-SQL and PowerBI to deliver timely, reliable, and high-quality reporting & analytics solutions. Generating actionable insights and implementing data governance frameworks and best practices that ensure compliance and mitigate risks associated with data management. Support the Data Manager through the delivery of relevant data tooling which supports the Data Strategy. Contribute to the administration and configuration of the Data Platform to ensure data models are up to date and accurate. Deliver advances to improve efficiencies and reduce dependencies on individuals across the business Provide ongoing support and guidance for stakeholders that enables them to leverage data and reporting assets. Facilitate the improvement and innovation of data across the JFSC through active engagement, collaboration, and successful delivery of key initiatives. Person Specification Technical expertise in business analysis & requirements gathering, data analytics, modelling & transformation, and report & dashboard design. Excellent interpersonal and communication skills and understanding data architecture, migration, and technology change programs. Ability to use a range of tools in the Microsoft suite, including Fabric, PowerBI, SSMS and Excel are essential. Fast paced developments in data-related technologies means a keen interest in continuous learning and development is desirable. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 01, 2024
Full time
Red Snapper Recruitment are recruiting for a Data Analyst on behalf of Jersey Financial Services Commission (JFSC). JFSC are responsible for regulating, developing, and supervising Jersey's financial services industry for AML/CFT/CPF (Anti-Money Laundering, Combating the Financing of Terrorism & Countering Proliferation Financing). The successful candidate will join the JFSC at a key stage in its development, as it seeks to play an enhanced role in the continued success of Jersey as a highly regarded International Financial Centre. The Systems and Data team is responsible for targeting and exploiting synergies between the JFSC's data, systems, regulated entities, and Registry customers to empower Jersey's financial industry. By providing our staff and customers with business-enabling data and systems that are easy to access, compliance will be easier for industry to achieve, and effectiveness will be easier for the JFSC to demonstrate - enhancing business integrity and supporting the JFSC in fulfilling its primary purpose. Location: St. Helier, Jersey Salary: £47,978 - £53,060 Vacancy type : Permanent Hours: Full time, 35 hours per week (Hybrid) Main duties and responsibilities Effective engagement and collaboration with key stakeholders resulting in adequate understanding of data usage and reporting requirements. Proficient use of Microsoft technologies including Fabric, T-SQL and PowerBI to deliver timely, reliable, and high-quality reporting & analytics solutions. Generating actionable insights and implementing data governance frameworks and best practices that ensure compliance and mitigate risks associated with data management. Support the Data Manager through the delivery of relevant data tooling which supports the Data Strategy. Contribute to the administration and configuration of the Data Platform to ensure data models are up to date and accurate. Deliver advances to improve efficiencies and reduce dependencies on individuals across the business Provide ongoing support and guidance for stakeholders that enables them to leverage data and reporting assets. Facilitate the improvement and innovation of data across the JFSC through active engagement, collaboration, and successful delivery of key initiatives. Person Specification Technical expertise in business analysis & requirements gathering, data analytics, modelling & transformation, and report & dashboard design. Excellent interpersonal and communication skills and understanding data architecture, migration, and technology change programs. Ability to use a range of tools in the Microsoft suite, including Fabric, PowerBI, SSMS and Excel are essential. Fast paced developments in data-related technologies means a keen interest in continuous learning and development is desirable. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.